Account manager jobs in Upper Darby, PA

We are expanding our enterprise partnerships across the pharma and life sciences sector, supporting Corporate Affairs and Communications teams in managing complex, global digital ecosystems. We're seeking a US-based Account Lead with experience in Healthcare Communications, corporate digital operations and project management. You'll act as the day-to-day strategic and delivery lead for a major Corporate Affairs digital program - coordinating updates across multiple stakeholders, ensuring compliance and governance, and driving consistency across a network of global corporate and product websites. This is a hybrid role that blends account leadership, governance, and project delivery- ideal for someone who understands how to bring structure, clarity, and calm to a fast-moving corporate communications environment. What You'll Do Account Leadership & Client Partnership Serve as the primary point of contact for a US-based Corporate Affairs team. Build trusted relationships with stakeholders across Corporate Affairs, Digital/IT, HR, and agency partners. Translate business objectives into actionable digital plans and deliverables. Provide strategic oversight to ensure alignment, transparency, and on-time delivery. Governance and Workflow Oversee governance across a large multi-site corporate web ecosystem. Manage the intake, triage, and prioritization of content and technical requests. Coordinate workflows between creative/content agencies and technical delivery teams. Maintain SLA tracking, dashboards, and ongoing performance reporting. Project Management Lead quarterly delivery cycles tied to major corporate events, product launches, and content updates. Oversee day-to-day collaboration with offshore development and QA teams. Proactively manage risks, dependencies, and timelines to maintain operational stability. Leadership and Collaboration Partner with the wider team to ensure consistency and excellence in delivery. Contribute to refining governance frameworks and improving digital workflows. Represent Pulse in regular steering meetings and strategic planning sessions. Who You Are Experienced digital account or project lead (7-10 years) with pharma, biotech, or healthcare communications experience. Confident in managing multiple stakeholders and workstreams across corporate and product websites. Strong understanding of regulated digital publishing, compliance workflows, and corporate narrative alignment. Skilled communicator with excellent organizational instincts and client-facing presence. Hands-on with digital production and operations - understanding how sites are built, updated, and governed. Qualifications Bachelor's degree or equivalent professional experience. 5-9 years of experience in digital account management or project delivery. Demonstrated experience working in pharma, healthcare or life sciences and corporate communications Knowledge of CMS platforms (WordPress, Sitecore, AEM, etc.) and digital workflows. Experience managing SLAs, QA, and structured content workflows. Level & Reporting Equivalent to Base 2-3 (senior client-facing lead with PM capability). Reports to the Global Account Lead (EU-based). Why Join Pulse Digital Pulse partners with global life sciences organizations to deliver human-centric digital experiences that enhance corporate reputation and stakeholder engagement. You'll play a key role in shaping the digital operations of a global Corporate Affairs team - ensuring stability, consistency, and continuous improvement across an evolving web ecosystem.

I'm helping Rittenhouse Communications Group find a top candidate to join their team full-time for the role of Technical Account Manager. You will drive success of national accounts and technical solutions in multi-site security systems. Compensation: USD 75K - 90K/year + Bonuses (up to 10% of base compensation) Location: Hybrid: 211 North 13th Street, Philadelphia, PA, USA. Mission of Rittenhouse Communications Group: "Our firm has been providing integrated technology solutions to builders and building owners throughout the Mid-Atlantic for the past ten years. As experts in smart building technology, we pride ourselves on being able to listen to and understand our clients to uncover their technology needs and help them to create a strategy before flawlessly delivering a fully integrated solution." What makes you a strong candidate: You are proficient in VoIP, Project coordination, Network, CCTV, Bluebeam. You have the potential to develop Technical management in smart buildings. English - Conversational Responsibilities and more: Key Responsibilities Account Management. Act as the main point of contact for assigned national accounts. Build and maintain strong relationships with client stakeholders, ensuring satisfaction and retention. Build templated proposals for new sites, upgrades and expansions. Work with RCG national project management team to coordinate project rollouts across multiple states and sites, ensuring consistency and compliance with standards. Track account performance metrics, report on KPIs, and proactively address issues. Technical Expertise. Support sales engineers and project teams with technical takeoffs, system design reviews, and solution validation. Work with platforms such as Bluebeam to review drawings and conduct accurate takeoffs. Provide guidance on access control, surveillance, intercom, and network system integrations. Work with RCG customer service team to troubleshoot and support escalated client issues to resolution. Collaboration & Growth. Partner with internal departments (sales, project management, engineering, and service) to deliver high-quality outcomes. Identify opportunities for account expansion and upselling services. Support the development of scalable processes for managing large portfolios of sites nationwide. Qualifications 5+ years in technical account management, sales engineering, or related roles in low-voltage, security, telecom, or building technology industries. Experience managing multi-site, multi-state accounts (preferably in real estate, construction, or building technology). Proficiency with Bluebeam and construction takeoffs required. Hands-on knowledge of access control, camera systems, networks, and related technology. Strong organizational and project coordination skills with ability to handle complex national rollouts. Excellent communication and relationship-building skills. Willingness to travel nationally as needed. Job benefits: Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Do you have a passion for bubble tea and business growth? Are you a driven leader who thrives on taking challenges and achieving more? If yes, join Real Fruit Bubble Tea today and become part of a journey where your leadership can make a real impact. Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have 137 locations across Canada and USA. As a rapidly expanding business, we want you to join our team and grow with us, and we can build you up from regional manager to operations and beyond! There is huge potential for growth, and we welcome anyone who is up to a challenging yet rewarding journey! Position Description： Reporting directly to the Senior Management Team, including Operations and Executive leadership, the Regional Manager oversees the daily operations, sales performance, team development, and customer experience across multiple store locations within the assigned region. Duties and Responsibilities： Traveling regularly to store locations and providing on-site support is required. Maintaining consistent communication with the Operations Manager and ensuring adherence to operational guidelines across locations. Measuring performance metrics and advising on continuous improvements. Supervising and evaluating the performance of store managers and teams. Training, coaching, and when necessary, disciplining staff to maintain company standards. Enforcing brand and training standards uniformly across all stores. Leading local sales and marketing efforts, while contributing to company-wide growth strategies. Qualifications： 5+ years of experience as a Regional Manager in the QSR or food service industry. Proven ability to lead and manage multi-unit operations. Strong leadership, interpersonal, and organizational skills. Experience in frontline support and customer service excellence. Ability to multitask and perform under pressure in a fast-paced environment. Valid driver's license and willingness to travel (100% travel required). Availability to work 6 days a week, including weekends and holidays Ability to perform all frontline store duties when needed. Excellent communication skills (written and verbal) in English. Multilingual proficiency in Chinese or Spanish, is a strong asset. Perks and Benefits: Paid Time Off Advancement Opportunities Ongoing Training & Career Development Discounted Drinks Competitive Salary Company Events Other Benefits Real Fruit Bubble Tea is proud to be an equal opportunity employer. We are committed to equity in employment and welcome applications from individuals of all backgrounds, including Indigenous peoples, racialized persons, persons with disabilities, and members of the LGBTQIA+ community. Job Type: Full-time Salary: $95,000-$110,000 Benefits: Dental insurance Employee discount Health insurance

Account Manager - Client Growth & Relationship Focused Employment Type: Full-time, Salaried At Entech, we believe digital transformation starts with people. That's why our approach goes beyond tech-we combine strategy, implementation, and human-centric thinking to solve real business challenges for our clients. We're looking for a strategic, relationship-focused Account Manager to join our company. In this role, you'll drive growth within both new and existing client organizations-building trust, uncovering needs, and delivering solutions that move the needle. If you're energized by deep client engagement and long-term partnerships, this is the opportunity for you. What You'll Do: Build and manage long-term client relationships with a focus on strategic growth Identify and pursue new opportunities within both current client organizations and potential new ones Present tailored IT consulting solutions that address real business challenges Collaborate with internal delivery teams to ensure high-quality execution Act as a strategic advisor-helping clients think ahead and solve emerging issues Monitor client satisfaction and proactively suggest improvements Who You Are: A relationship-builder who earns trust and drives value over time Proven track record of growing accounts and expanding client relationships Skilled at navigating complex organizations and influencing decision-makers Experienced in IT delivery or a business role closely aligned with IT services Strategic and entrepreneurial-you own your book of business and always look for growth Consultative, creative, and naturally client-focused Comfortable balancing relationship expansion with proactive business development What You Bring: 6+ years of relationship management experience with Fortune 1000 clients Background in IT delivery or a business function tied to IT solutions Demonstrated success growing accounts across multiple business units or functions Strong negotiation and stakeholder management skills Ability to create and present custom-fit solutions for diverse client needs Bachelor's degree required What We Offer: Medical, Dental, and Vision coverage 401(k) benefits Paid Time Off (PTO) A full-time, salaried role based onsite/hybrid at our Malvern, PA office A collaborative, entrepreneurial environment where your impact is recognized

About the Company Northwest Traffic Control Services is seeking a dynamic and results-driven Area Sales Manager to lead our sales team in achieving ambitious growth targets within the Traffic Control sector. This role requires a strategic thinker with a strong background in outside sales and the ability to negotiate effectively. The ideal candidate will possess exceptional leadership skills and a proven track record of managing sales teams to success. As a key player in our organization, you will analyze market trends, develop sales strategies, and foster relationships with clients to drive revenue growth. About the Role Develop existing customer relationships to continue growth and retain business Source new business opportunities Develop sales plan and meet goals Strong negotiation skill in equipment rental and sales Assist in bidding jobs, including gathering of pre-bid information and contacts (DOT requirements, quantity take-offs and requirements) Applying knowledge of state (DOT), county and city DOT specifications to the project Identify key account decision-makers and establish professional relationships. Cold calling new and existing customers. Able to communicate and have people skills to interface with all levels of management along with follow up skills and ability to change mid-stream objectives to achieve targeted goals. Build and maintain a strong pipeline of sales opportunities to exceed sales initiatives for new projects within the customer/prospect base. Provide timely and accurate reporting of pipeline & account activities Participate in industry events, organizations, etc. to build our business and networking opportunities which may include Trade Shows and Quarterly meetings. Strategically develop and implement profitable sales growth plans within assigned territory, to ensure alignment with company goals and objectives. Responsibilities Problem Solving/Analysis Customer/Client Focus Results Driven Flexibility Knowledge of Excel, Word Strong organization and communication skills Presentation and speaking skills to small and large groups Excellent Time Management and Multi-Tasking Skills Interpersonal and communication skills. Qualifications Bachelors Degree or 10+ years experience in Sales/Sales Management Traffic Control. Project Management Experience with Signatory/Union Companies. Project Estimating Experience. Proficiency in Microsoft Office Suite products is required; Proficiency with web, Adobe and mobile applications a plus Job Type: Full-time Pay range and compensation package: From $80,000.00 per year DOE, commission based, and bonus eligible. Benefits: 401(k) Company car Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Paid training Vision insurance Equal Opportunity Statement: We are committed to diversity and inclusivity.

Responsible for the prompt, efficient, and accurate management of commercial insurance accounts, ensuring superior client service and policy administration. Key Responsibilities: Process and manage quotes, renewals, endorsements, audits, claims, and new business requests. Maintain accurate client records and policy information in agency management systems. Communicate effectively with producers, underwriters, and clients to ensure timely issue resolution. Review policies for accuracy and compliance with company and carrier guidelines. Provide exceptional customer service by addressing inquiries and ensuring client satisfaction. Support the sales team in retaining and growing commercial accounts. Qualifications: 2+ years of experience in Commercial Lines insurance account management. Strong knowledge of commercial insurance products and carrier systems. Excellent communication, organization, and time management skills. State insurance license (Property & Casualty) preferred.

About the Company AnA Sourcing, LLC is a woman-owned, minority-owned small business dedicated and specializing in the sales of Industrial, Safety and MRO (Maintenance, Repair & Operations) items across a broad and distinguished government customer base. Since our inception in 1990, we have provided value and service to both federal and local government agencies, prime contractors, OEMs (original equipment manufacturer), and other commercial businesses. The cornerstone to our longevity and success is the steadfast belief in outstanding customer service and professionalism throughout the sales process. From the ease of quoting to your receipt of goods. Job Brief We are looking for an experienced Sales Account Manager to join our Sales Department. You will act as a liaison between our sales team and our clients, ensuring customer satisfaction. As a Sales Account Manager, you will work with government agencies and prime contractors to help supply the items and materials needed to complete their projects. This will be achieved by working with these companies to become a supplier and completing bid opportunities. In this role, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients' needs and facilitate the sales process from beginning to end. This is an inside sales position working in an office setting. Ultimately, you should contribute to an increase in sales and maintain our company-client relationships at a high standard. Hours are 8:00 am to 5:00 pm with an hour lunch. Salary will be between $40,000 - $50,000 plus commission and bonuses. Potential annual income can range between $80,000 to $150,000. *This is an in-office position* Responsibilities Manage key government accounts Act as the point of contact for clients Prospect for new business by cold calling potential customers. Resolve problems and handle complaints in a timely manner Identify new potential customers Provide quotes to customers Keep track of current orders and backorders Establish best practices Monitor and report on sales performance analytics Suggest innovative ideas to increase sales and improve customer experience Benefits - 401(k) with Company Match - Health Insurance - Paid Time Off - Fitness Reimbursement Program

Job Title: Commercial Lines Customer Service Representative (CSR) (AKA, Account Manager) Reports To: Operations Manager Benefit Plan- benefits plan (including a 50% match of the first 10% in the 401k) as well as the chance to earn commissions, referral fees, one-time payments for certain sales, the end-of-year growth bonus structure, etc. Job Description: The Customer Service Representative is responsible for the prompt, efficient, and effective processing and management of producers' and customers' requests for quotes, renewals, endorsements, claims, audits, new business, and for addressing other policy and customer information. Job Functions: Quotes - The CSR, in partnership with the producer, gathers and evaluates sufficient information to market/ re-market and quote new business, additional lines, and renewal policies on behalf of agency prospects and customers within the guideline time periods defined by agency management (further time frame details TBD). Renewals - The CSR receives, reviews, and processes renewals on a timely basis (time frames to be defined), which includes holding renewal review meetings with the producer(s) on at least a monthly schedule. Policy Changes/Endorsements - The CSR collects information from clients and/or the producer, and processes policy changes in a timely manner as determined by agency timeline requirements, utilizing a system for scheduled follow-up as needed to assure customer satisfaction and alerting the producer to unique situations. Claims - Recognizing that claims is the primary reason for clients' insurance purchases, the CSR will open, manage, and monitor claims as needed for the clients of the T.C. Irons Agency (with procedures and responsibilities varying at times from the Burlington office as compared to the other office locations). Audits - The CSR will assist the client and the producer in resolving audits on a timely (TBD) basis. New Business - This core element of the CSR's job (which creates a sustainable revenue stream for the agency and its associates) involves coordinating actions among the client, the carrier(s)/brokerage source(s), and the producer - so that the correct details are entered into the Agency Management System, the policy is received promptly, the delivery package is prepared for the producer, the policy is mailed if personal delivery is not going to occur, etc. Other business duties as assigned by Operations Manager as needed to generate and sustain agency profitability.

My client is seeking a Sales Account Manager in the Pennsauken, NJ area.We are looking for a Sales person to farm our existing client database offering additional products or expanding to additional locations within multi state clients. COMPENSATION: $65,000 - $75,000 base salary + quarterly commissions LOCATION: Pennsauken, NJ SCHEDULE: 4x10 hour days (Monday -Thursday) - No Fridays! (Other than incoming calls, this is a Sales position) MUST HAVE: High school diploma or equivalent; college degree preferred MUST HAVE: 3+ years of proven experience in customer service or a related field STRONGLY PREFERRED: High School and college athletes ready to bring that drive to their professional lives RESPONSIBILITIES: - We are seeking a motivated Sales Representative to grow revenue by expanding relationships with existing clients. This role focuses on identifying opportunities within current accounts-such as additional locations or complementary product needs-rather than cold-calling new businesses. The ideal candidate will be proactive, consultative, and skilled at uncovering client needs to deliver tailored solutions - Manage and nurture relationships with existing customers to ensure satisfaction and retention Identify opportunities for additional product sales within current accounts, including new locations or departments - Conduct regular account reviews to understand client needs and recommend solutions - Collaborate with internal teams to ensure timely delivery and exceptional customer service - Maintain accurate records of interactions, opportunities, and sales activities in CRM - Achieve or exceed sales targets and performance metrics - Proven experience in B2B sales, account management, or related field - Strong communication and relationship-building skills - Ability to identify growth opportunities within existing accounts - Self-motivated with excellent organizational skills EDUCATION AND EXPERIENCE: - High school diploma or equivalent; college degree preferred - 3+ years of proven experience in customer service or a related field - High School and college athletes ready to bring that drive to their professional lives please apply - Proven experience in B2B sales, account management, or related field - Strong communication and relationship-building skills - Ability to identify growth opportunities within existing accounts - Self-motivated with excellent organizational skills Benefits: - Competitive salary - Health, dental, and vision insurance - 401k Profit Sharing Plan - Paid time off and holidays - Collaborative and inclusive work environment #JDP

WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary . It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets. YOU WILL BE: At Neiman Marcus, we are committed to delivering a best-in-class luxury experience through exceptional service, curated product, and personalized relationships. We are seeking a Sales Manager who will be responsible for the sales experience of the Neiman Marcus King of Prussia Jewelry department , facilitating partnerships across functions, driving team towards goals, and leveraging team skills to build a customer-driven sales experience, all while being a steward of Neiman Marcus. WHAT YOU WILL DO: Drive towards the achievement of maximum sales and growth following company vision and values in partnership with other functional leads for department Oversee all aspects of merchandise and communications with merchant and vendor partners (e.g., presentation, returns, and damages) Contribute to strategic goals for the store and set priorities by department Review business with applicable Buyers for department and discusses action plans to produce positive results Establish plans and strategies in partnership with Client Development Lead(s) Develop understanding of and analyze internal and external customer behaviors, trends, and preferences, adjusting processes and standards accordingly (e.g., focus programs) Plan and complete departmental budgets and ensures guidelines are being followed to minimize operating expenses and maximize revenue Support audit compliance to enforce department and stockroom controls, as applicable Manage people, product and placement, and sales promotion within department WHAT YOU WILL BRING: 3-5 years of experience in luxury retail, business strategy, planning, or sales operations-preferably within a high-performing, client-centric environment Deep understanding of luxury service standards and the business of clienteling Strong analytical skills with a proven ability to translate data into insights and action Proficient in Excel and retail reporting tools Highly organized, self-directed, and comfortable in a fast-paced, evolving environment Strong communication and partnership-building skills, with a collaborative and solution-oriented mindset Discreet and professional with the ability to support elite sellers and clients YOUR LIFE AND CAREER AT NEIMAN MARCUS: Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount SALARY AND OTHER BENEFITS: The [starting salary/hourly rate] for this position is between [$75,000-$90,000annually]. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. [This position is also eligible for [bonus] [long-term incentive compensation awards].] Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation.

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. This position will work closely with all sales, service and operations partners to serve as the focal point for existing big and elite advisor plan clients and their financial advisors. Responsibilities include relationship management for these plan accounts and financial advisors ensuring a successful service experience, product enhancements and plan retention. Providing consultative advice and support as a dedicated contact to ensure execution of coordinated strategies to support the plan client and their financial professional. Promote plan retention via ownership, troubleshooting and problem resolution resulting in the prevention of escalated service issues associated with assigned accounts. Section 2: Job Functions, Essential Duties and Responsibilities * Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. * The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. * Consistently demonstrate a superior level of proactive client focus and team work. * Leverage industry knowledge to promote client satisfaction, leading to retention and organic growth. * Develop strong working relationships with daily client contacts. * Provide ownership for the resolution of issues escalated by clients and financial professionals. * Act as an internal advocate for clients and financial professionals by coordinating with internal Ascensus departments. * Review existing book of business to identify plan retention and create strategy for non-elite advisors. * Develop relationships with C-level decision makers for assigned accounts to develop education and communication strategies. * Cross-sell revenue opportunities, educate financial professionals/plan sponsors regarding, products, processes and services. * Compile data, track communications, escalations and offer solutions to enhance the Ascensus experience by optimizing plan design and promoting product features and services. * Lead and/or participate in projects that create additional value for existing relationships. * Compile and analyze data associated with clients and financial professionals and conduct outreach activities including call campaigns to build/strengthen existing relationships and gain share of wallet. * Maintain proficiency with multiple partner products and Ascensus' proprietary products to effectively manage key relationships across these platforms. * Maintain proficiency with regulatory, financial, accounting, service, operations and compliance aspects of the relationship management function Supervision * N/A Section 3: Experience, Skills, Knowledge Requirements * Bachelor's degree in business or related fields, or equivalent work experience * Minimum of 7 years' experience in retirement services industry or related field is preferred * Minimum of 5 years' prior experience with direct client/client equivalent relationships within a financial services administrative environment * Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred * Ability to work independently as required, but also work within and contribute to maintaining a highly-cohesive team environment * Excellent analytical and problem solving skills * Ability to work with a high level of independence * Must be detail oriented and be able to produce high quality work within tight time constraints * Ability to make sound business judgments while effectively balancing client needs and organizational considerations * Excellent written and oral communication skills, including group presentation experience. * Proficiency with Microsoft Office products including Excel, Word and PowerPoint * Ability to coordinate and run meetings attended by senior-level personnel in both internal and external environments * Demonstrated project management skills * Ability to travel as required Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").

The Klick Group-comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures-is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do. About our Client Services Craft Our Client Services craft leads client partnership, strategic stewardship, and operational excellence across the life sciences landscape. We guide clients through complex challenges, orchestrate cross-functional collaboration, and ensure every program aligns to brand objectives while delivering measurable impact. Job Description The Senior Account Director leads key client relationships, oversees large-scale programs, and drives account growth by providing strategic guidance and exceptional delivery. This role partners closely with internal teams to ensure flawless execution, regulatory alignment, and a consistently strong client experience. The Senior Account Director builds trusted relationships, identifies opportunities to bring value, and ensures the work reflects Klick's high standards. What You'll Do: Lead cross-functional teams to deliver programs that meet regulatory, operational, and brand expectations Manage project execution to ensure processes are followed and deadlines are met with precision Oversee account financials, including budget management, forecasting, and scope alignment Identify opportunities for organic growth and contribute to account planning Ensure all communications and deliverables reflect Klick's standards and elevate the client experience Qualifications Required: 8+ years of client service experience in the advertising industry 3+ years of pharmaceutical or healthcare advertising experience Experience managing a $3M+ book of business Proven ability to build and grow relationships at the Associate Director/Director level Strong financial acumen, including scope development and budget oversight Strong presentation and communication skills Desired: Launch experience in pharma or healthcare Experience leading client meeting intake, agenda development, follow-ups, and recaps Ability to translate client feedback, prioritize changes, and guide internal teams Understanding of US pharmaceutical/healthcare marketing regulations Comfort and enthusiasm for integrating AI into workflows University degree required; MBA a plus Additional Information All your information will be kept confidential according to EEO guidelines. Our Commitment to Inclusion Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us. Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at ***************** and we will work with you to meet your accessibility needs and ensure you have a positive experience.

United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together - powerfully and intentionally - to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind. Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere. Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources. Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups - Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family's needs. We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves. We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application. Our approach - “Magnet, Not Mandate” - means there's no formal office requirement, but we value proximity that allows for meaningful in-person engagement when it matters most. Our primary hiring regions include Philadelphia, New York City, Washington, D.C., Chicago, and Toronto. Exceptional candidates in other areas may also be considered. About the role This position interfaces with the client and the client services team to provide strategic direction and support on client accounts. The Senior Account Director manages and leads the client services team to effectively execute the strategic direction for client projects. The Senior Account Director manages the client services team across single or multiple clients. This position works directly with the client to ensure goals and objectives are being met. The Senior Account Director takes ownership of the campaign process from inception to completion. The role may also be responsible for supervising client services direct reports on a day to day basis.What you'll do Independently maintains relationship with client to strategic support and direction Mentors, manages, and leads client services direct reports to ensure client deliverables are strategically on target and implemented on time and within budget Primary contact between the client and internal agency team, working to ensure brand/medical education strategy is effectively communicated and understood by team members Has a full understanding of the clients brand, therapeutic area and objectives Uses independent judgment and discretion to act as a bridge between the client and brand/medical education strategy Supervises client services team members Manages day to day client service business to ensure projects are completed on time and within budget Ability to anticipate client needs and make recommendations Simultaneously handles multiple projects and clients under pressure and tight deadlines Works with multiple departments to ensure overall quality control of projects, including providing meaningful input as to employee performance and other issues within the agency Constantly communicates with all departments, providing necessary project updates Performs administrative tasks necessary to meet client deliverables Attends meetings to discuss client projects and give status updates Up to 25% travel Performs other duties as assigned About you 10+ years of agency account management experience, with at least 5 years of pharmaceutical advertising experience. Digital background required managing websites. BA/BS degree required Must possess a deep and thorough understanding of the pharma/healthcare advertising industry, including new product launches DAOR experience strongly preferred Experience leading digital marketing initiatives Strong digital omni-channel background Demonstrated effectiveness in managing multiple clients across an organization and agency partners Marketing acumen and demonstrated experience in leading an integrated agency team in brand planning, budget development, execution and measurement Demonstrated success at developing valued relationships with senior-level clients, and building relationships across all client levels Demonstrated success as strategic partner to clients Demonstrated presentation, verbal, written and communication skills Must demonstrate hands-on proficiency in developing and delivering presentations in PowerPoint What we can offer You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August. Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business. We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.

If you excel at client-facing strategic account leadership, and thrive in a fast-paced, problem-solving environment, join our Strategic Partnerships team to drive customer-centric strategies and collaborate across JP Morgan to deliver tailored product solutions that meet our EHR clients' needs. As a Client Service Account Manager Vice President in Healthcare Payments, you will be part of the Strategic Partnerships Relationship Management team. You will be responsible for managing and growing relationships with some of the largest and most prestigious healthcare EHR customers. In this position you will have the opportunity to directly impact revenue retention and revenue growth. You are a self-motivated, proactive, results-oriented candidate who wants to excel and learn in an open, professional, and team-oriented environment. Job Responsibilities Manage large, high profile partnerships, ensuring the health and satisfaction of customer relationships. Maintain accurate customer account information, opportunity pipeline data, and documentation of activities. Serve as the Customer's primary healthcare payments business contact to help facilitate regular business activities that are both strategic and operational, deigned to promote value to ensure client satisfaction. Identify and build strategic relationships with operational and executive staff within your assigned partnerships to ensure the highest levels of efficient interaction. Partner with JP Morgan Bankers and Treasury Management Officers to stay connected on customer relationship across our lines of business. Develop strong relationships with client leads and executives/C-suite. Support Business Development activities which contribute to the achievement of the annual revenue plan including execution of regular Strategic Business Reviews, Strategic Account Plans, Customer Governance Calls and Solution Demonstrations. Identify upsell and new solution expansion opportunities within payments, banking and treasury to ensure revenue growth, and provide referrals as appropriate across the firm. Promotes adoption of InstaMed's solutions across your portfolio by identifying or promoting opportunities where InstaMed can offer value. Identify possible risk areas that could impact customer retention or damage the customer relationship and appropriately communicate and escalate internally in a timely and effective manner. Serve as a customer escalation point and help coordinate internal activities across various departments that result in a successful resolution for the customer. Prepare, deliver and execute customer Orders, Contracts, and Renewals to support retention and growth. Demonstrate a thorough understanding of InstaMed solutions, products and processes. Demonstrate a thorough understanding of customers EHR systems, and how InstaMed supports and integrates with systems. Required qualifications, capabilities, and skills 5 + years of proven success in a revenue-generating role 5 + years of experience within healthcare, health-tech, and/or merchant services Excellent people skills and ability to build relationships with customers. Sound judgment in setting customer expectations and managing sensitive customer situations. Excellent organizational skills in daily task management and follow-ups. Influence without direct authority Displays strong analytical and problem-solving skills. Proficient with building and delivering customer presentations, decks, and executive level summary notes and action items. Travel 25% Preferred qualifications, capabilities, and skills Healthcare Revenue Cycle, Financial Services, Banking & Treasury Experience. Bachelor's degree or higher Prior work experience in healthcare payment processing Demonstrates knowledge of healthcare patient accounting systems / practice management systems

If you excel at client-facing strategic account leadership, and thrive in a fast-paced, problem-solving environment, join our Strategic Partnerships team to drive customer-centric strategies and collaborate across JP Morgan to deliver tailored product solutions that meet our EHR clients' needs. As a Client Service Account Manager Vice President in Healthcare Payments, you will be part of the Strategic Partnerships Relationship Management team. You will be responsible for managing and growing relationships with some of the largest and most prestigious healthcare EHR customers. In this position you will have the opportunity to directly impact revenue retention and revenue growth. You are a self-motivated, proactive, results-oriented candidate who wants to excel and learn in an open, professional, and team-oriented environment. Job Responsibilities Manage large, high profile partnerships, ensuring the health and satisfaction of customer relationships. Maintain accurate customer account information, opportunity pipeline data, and documentation of activities. Serve as the Customer's primary healthcare payments business contact to help facilitate regular business activities that are both strategic and operational, deigned to promote value to ensure client satisfaction. Identify and build strategic relationships with operational and executive staff within your assigned partnerships to ensure the highest levels of efficient interaction. Partner with JP Morgan Bankers and Treasury Management Officers to stay connected on customer relationship across our lines of business. Develop strong relationships with client leads and executives/C-suite. Support Business Development activities which contribute to the achievement of the annual revenue plan including execution of regular Strategic Business Reviews, Strategic Account Plans, Customer Governance Calls and Solution Demonstrations. Identify upsell and new solution expansion opportunities within payments, banking and treasury to ensure revenue growth, and provide referrals as appropriate across the firm. Promotes adoption of InstaMed's solutions across your portfolio by identifying or promoting opportunities where InstaMed can offer value. Identify possible risk areas that could impact customer retention or damage the customer relationship and appropriately communicate and escalate internally in a timely and effective manner. Serve as a customer escalation point and help coordinate internal activities across various departments that result in a successful resolution for the customer. Prepare, deliver and execute customer Orders, Contracts, and Renewals to support retention and growth. Demonstrate a thorough understanding of InstaMed solutions, products and processes. Demonstrate a thorough understanding of customers EHR systems, and how InstaMed supports and integrates with systems. Required qualifications, capabilities, and skills 5 + years of proven success in a revenue-generating role 5 + years of experience within healthcare, health-tech, and/or merchant services Excellent people skills and ability to build relationships with customers. Sound judgment in setting customer expectations and managing sensitive customer situations. Excellent organizational skills in daily task management and follow-ups. Influence without direct authority Displays strong analytical and problem-solving skills. Proficient with building and delivering customer presentations, decks, and executive level summary notes and action items. Travel 25% Preferred qualifications, capabilities, and skills Healthcare Revenue Cycle, Financial Services, Banking & Treasury Experience. Bachelor's degree or higher Prior work experience in healthcare payment processing Demonstrates knowledge of healthcare patient accounting systems / practice management systems

Job DescriptionDescription: We're looking for a strategic, client-facing leader who can bridge bold thinking with flawless execution. As an Account Strategist at Pavone, you'll take the reins of several key client relationships by helping transition accounts directly from our President and representing the agency with confidence, clarity, and care. You'll collaborate across creative, communications, and analytics disciplines to deliver integrated, insight-driven campaigns that move audiences and grow brands. You'll think strategically, lead collaboratively, and embody the polish and professionalism expected when engaging senior-level clients. We're seeking someone who thrives on cross-industry brand strategy, can quickly understand complex business challenges, and brings ideas to life through creative collaboration. WHAT YOU'LL DO Strategic Leadership Partner with clients to define brand vision, marketing strategy, and key business goals. Lead the development of insight-driven strategies that connect creativity and commerce. Translate complex client challenges into clear, actionable plans and inspiring creative briefs. Collaborate with senior leadership to evolve client portfolios and identify growth opportunities. Client Partnership Serve as the primary point of contact for assigned accounts, building deep, trust-based relationships. Represent Pavone with professionalism and polish in executive-level client meetings. Anticipate client needs and proactively identify strategic opportunities. Ensure client objectives and agency deliverables remain aligned throughout all phases of engagement. Execution & Collaboration Work cross-functionally with Creative, Communications, and Project Management teams to deliver integrated work that meets the highest standards. Guide day-to-day account operations including project scoping, scheduling, and resourcing. Review and approve briefs, presentations, and deliverables to ensure accuracy and strategic alignment. Financial Stewardship Manage account profitability, scope, and forecasting to maintain strong financial performance. Contribute to business development and new-business pitches as needed. Requirements:What You Bring 5-8 years of experience in account strategy or client services within a marketing or advertising agency. Strong understanding of brand development, campaign planning, and cross-channel marketing. Excellent communication and relationship-building skills - comfortable engaging senior clients and internal leadership. Proven ability to balance strategic vision with tactical execution. Bachelor's degree in Marketing, Communications, Business, or a related field. Healthcare marketing experience is a plus, but not required. Travel Requirements: Travel is required as needed for client meetings, presentations, and collaboration across Pavone Group offices, estimated at 30-40%. Why Pavone Group Pavone Group is a fiercely independent collective of agencies including Pavone, quench, Varsity, WildFig, Hooch, east|west, Market Street Trust, Leap, and Vigor all united by creative bravery and a people-first culture. We believe the best work comes from curiosity, respect, and collaboration. You don't have to have all the answers, just the drive to find them. Core Values: Respect. Innovation. Passion. Learn more: pavonegroup.com | pavone.net EQUAL OPPORTUNITY EMPLOYER Pavone Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, or any other legally protected status.

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. This position will work closely with all sales, service and operations partners to serve as the focal point for existing big and elite advisor plan clients and their financial advisors. Responsibilities include relationship management for these plan accounts and financial advisors ensuring a successful service experience, product enhancements and plan retention. Providing consultative advice and support as a dedicated contact to ensure execution of coordinated strategies to support the plan client and their financial professional. Promote plan retention via ownership, troubleshooting and problem resolution resulting in the prevention of escalated service issues associated with assigned accounts. Section 2: Job Functions, Essential Duties and Responsibilities Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. Consistently demonstrate a superior level of proactive client focus and team work. Leverage industry knowledge to promote client satisfaction, leading to retention and organic growth. Develop strong working relationships with daily client contacts. Provide ownership for the resolution of issues escalated by clients and financial professionals. Act as an internal advocate for clients and financial professionals by coordinating with internal Ascensus departments. Review existing book of business to identify plan retention and create strategy for non-elite advisors. Develop relationships with C-level decision makers for assigned accounts to develop education and communication strategies. Cross-sell revenue opportunities, educate financial professionals/plan sponsors regarding, products, processes and services. Compile data, track communications, escalations and offer solutions to enhance the Ascensus experience by optimizing plan design and promoting product features and services. Lead and/or participate in projects that create additional value for existing relationships. Compile and analyze data associated with clients and financial professionals and conduct outreach activities including call campaigns to build/strengthen existing relationships and gain share of wallet. Maintain proficiency with multiple partner products and Ascensus' proprietary products to effectively manage key relationships across these platforms. Maintain proficiency with regulatory, financial, accounting, service, operations and compliance aspects of the relationship management function Supervision N/A Section 3: Experience, Skills, Knowledge Requirements Bachelor's degree in business or related fields, or equivalent work experience Minimum of 7 years' experience in retirement services industry or related field is preferred Minimum of 5 years' prior experience with direct client/client equivalent relationships within a financial services administrative environment Certification or working towards certification (ASPPA, CEBS, etc.) in industry-related studies program preferred Ability to work independently as required, but also work within and contribute to maintaining a highly-cohesive team environment Excellent analytical and problem solving skills Ability to work with a high level of independence Must be detail oriented and be able to produce high quality work within tight time constraints Ability to make sound business judgments while effectively balancing client needs and organizational considerations Excellent written and oral communication skills, including group presentation experience. Proficiency with Microsoft Office products including Excel, Word and PowerPoint Ability to coordinate and run meetings attended by senior-level personnel in both internal and external environments Demonstrated project management skills Ability to travel as required Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

If you are passionate about healthcare technology, supporting the needs of your customers, and have a strong desire to be a client-facing strategic account leader, we would love to speak with you about joining our team. As a Client Service Account Manager in Healthcare Payments, in this role you are pivotal in driving revenue growth and managing strategic relationships with payer clients in the healthcare sector. You will possess a strong background in sales, relationship management, and strategic planning within the financial services or healthcare payments industry. Job responsibilities Take full responsibility for meeting and exceeding sales targets related to healthcare payment solutions. Develop and execute strategies to achieve revenue goals. Drive revenue growth by identifying new business opportunities, upselling, and cross-selling JPMorgan's healthcare payment solutions to existing and potential payer clients. Build and maintain strong, long-lasting relationships with payer clients. Understand their needs and ensure that JPMorgan's services effectively meet those needs. Develop and implement strategic plans to expand JPMorgan's presence and influence in the healthcare payments market. Collaborate with internal teams to align strategies and deliver comprehensive solutions. Stay informed about industry trends, regulatory changes, and competitive dynamics. Use this knowledge to inform business strategies and maintain a competitive edge. Work closely with product development, marketing, and customer coverage and service teams to ensure a cohesive approach to serving payer clients and enhancing client satisfaction. Required qualifications, capabilities, and skills Proven experience in sales, relationship management, or business development within the financial services or healthcare payments industry. Identify upsell opportunities with responsibility to demo, propose and close Identify service and utilization trends within the Payer clients, then develop and execute an action plan to address the issues. Respond to service escalations in a timely manner and ensure escalations are brought to full resolution. Healthcare Payments technology and Health Plan experience required, Excellent communication, negotiation, and interpersonal skills. Ability to develop and execute strategic plans to achieve business objectives. Strong analytical skills and the ability to interpret market trends and data. Preferred qualifications, capabilities, and skills Bachelor's degree in business, Finance, or a related field

Job DescriptionDescription: Pavone Group is a fiercely independent agency collective including quench, Pavone, Varsity, WildFig, Hooch, east|west, Market Street Trust, Leap, and Vigor all united by a shared belief in creative bravery and people-first culture. We move fast, think boldly, and celebrate curiosity, collaboration, and craft. Core Values: Respect. Innovation. Passion. About the Role We're looking for a sharp, collaborative Account Strategist to join Pavone Group by supporting our quench agency accounts. In this mid-senior level role, you'll help guide brand strategy and campaign execution for clients who love bold, insight-driven work. You'll be the bridge between great strategy and great creative as someone who listens deeply, asks smart questions, and connects the right people and ideas to move work forward. You'll lead marketing plans, collaborate across disciplines, and strengthen long-term client relationships that drive meaningful results. You don't need to have all the answers - but you know how to find them. What You'll Do Partner with clients and teams to develop smart, actionable marketing strategies. Listen for what's not being said and identify information gaps, clarify client needs, and bring the right internal partners together to find answers. Translate insights into briefs that inspire innovative creative work. Manage day-to-day client relationships and lead key meetings and presentations. Work with project management to scope, plan, and deliver campaigns on time and on budget. Collaborate across disciplines of Strategy, Creative, Planning, and Communications to bring ideas to life. Identify opportunities for growth and help shape the future of your clients' brands. Requirements: 4-7 years of agency experience in strategy, account management, or marketing. Strong understanding of business and brand strategy with the ability to translate goals into actionable plans. Excellent client relationship skills, personable yet professional, able to earn long-term trust and navigate challenging conversations with empathy and clarity. A strategic mindset that's grounded in curiosity, data, and collaboration. Ability to manage multiple projects in a fast-paced environment. Bachelor's degree in Marketing, Communications, or a related field. Travel This position requires travel that, at times, could be up to 50% of the time, primarily for client meetings, presentations, and internal collaboration across Pavone Group office locations. Website: pavonegroup.com |quenchagency.com