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Become An Account Operations Manager

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Working As An Account Operations Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $117,520

    Average Salary

What Does An Account Operations Manager Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become An Account Operations Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Account Operations Manager jobs

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Average Length of Employment
Operations Manager 4.1 years
Manager Executive 4.0 years
Account Leader 3.4 years
Operations Officer 3.2 years
Account Supervisor 3.0 years
Account Officer 3.0 years
Account Manager 2.9 years
Top Employers Before
Accountant 7.8%
Manager 4.2%
Supervisor 2.7%
Top Employers After
Accountant 8.9%
Controller 7.4%
Consultant 3.9%
Owner 2.8%
Manager 2.6%

Account Operations Manager Demographics

Gender

Male

55.1%

Female

42.9%

Unknown

2.0%
Ethnicity

White

78.2%

Hispanic or Latino

11.0%

Asian

7.4%

Unknown

2.6%

Black or African American

0.8%
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Languages Spoken

Spanish

49.0%

Portuguese

8.2%

French

8.2%

Chinese

6.1%

Mandarin

6.1%

German

4.1%

Carrier

4.1%

Telugu

2.0%

Vietnamese

2.0%

Dutch

2.0%

Japanese

2.0%

Russian

2.0%

Tagalog

2.0%

Thai

2.0%
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Account Operations Manager Education

Schools

University of Phoenix

24.3%

Rochester Institute of Technology

7.4%

American InterContinental University

5.1%

Strayer University

5.1%

Kennesaw State University

4.4%

Drexel University

4.4%

Northeastern University

4.4%

Michigan State University

3.7%

New York University

3.7%

Central Piedmont Community College

3.7%

Ashford University

3.7%

San Francisco State University

3.7%

Regis University

3.7%

Central Connecticut State University

3.7%

Liberty University

3.7%

Grand Canyon University

3.7%

Villanova University

2.9%

Bowling Green State University

2.9%

University of Texas at San Antonio

2.9%

University of Maryland - College Park

2.9%
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Majors

Business

38.6%

Accounting

25.0%

Finance

6.6%

Marketing

3.5%

Management

3.2%

Communication

2.8%

Psychology

2.6%

Political Science

2.2%

Economics

2.1%

Criminal Justice

2.1%

Computer Science

1.4%

Education

1.4%

Human Resources Management

1.3%

General Studies

1.2%

English

1.2%

Electrical Engineering

1.0%

History

1.0%

Liberal Arts

0.9%

Computer Information Systems

0.9%

General Sales

0.9%
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Degrees

Bachelors

50.6%

Masters

20.3%

Other

18.4%

Associate

6.7%

Certificate

3.4%

Diploma

0.4%

License

0.2%

Doctorate

0.1%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Account Operations Manager Salaries

Job Title Company Location Start Date Salary
Operations Account Manager Microsoft Licensing, GP Fort Lauderdale, FL Jan 07, 2013 $113,081
Operations Account Manager Microsoft Licensing, GP Fort Lauderdale, FL Dec 24, 2012 $113,081
Solution Account Manager, DEV OPS Ca, Inc. New York, NY Feb 17, 2015 $110,000
Solution Account Manager, DEV OPS Ca, Inc. Ewing, NJ May 07, 2015 $110,000
Operations Account Manager Microsoft Corporation Fort Lauderdale, FL Jun 07, 2012 $109,787
Operations Account Manager Microsoft Corporation Fort Lauderdale, FL Feb 06, 2012 $109,787
Operations Account Manager Microsoft Corporation Fort Lauderdale, FL Jun 01, 2012 $109,787
Operations Account Manager Microsoft Corporation Bellevue, WA Feb 28, 2011 $106,429
Operations Account Manager Microsoft Licensing, GP Fort Lauderdale, FL Oct 01, 2011 $100,231
Account Manager, Ad Serving Operations Google Inc. San Francisco, CA Sep 01, 2010 $100,000
Account Manager, Ad Serving Operations Google Inc. San Francisco, CA Sep 07, 2010 $100,000
Account Manager, Ad Serving Operations Google Inc. San Francisco, CA Oct 01, 2010 $100,000
Operations Account Manager Microsoft Licensing, GP Fort Lauderdale, FL Oct 01, 2010 $91,955
Nursery Operations Accountant Driscoll Strawberry Associates, Inc. Watsonville, CA Oct 31, 2016 $89,387
Account Manager, Ad Serving Operations Google Inc. New York, NY Oct 01, 2009 $87,500
Account Manager, Ad Serving Operations Google Inc. New York, NY Oct 11, 2010 $83,000
Operations/Account Manager The Acme Vending Corporation Urban Honolulu, HI Jan 29, 2010 $76,502
Accountant, Nursery Operations Driscoll Strawberry Associates, Inc. Watsonville, CA Aug 03, 2015 $76,125
FSS Accountant, Local Operations Nokia Solutions and Networks Us LLC Irving, TX Dec 11, 2014 $75,349
Account Manager, Ad Serving Operations Google Inc. New York, NY Sep 01, 2010 $75,000
Operations Account Manager Microsoft Corporation Fort Lauderdale, FL Feb 01, 2010 $67,000
Ad Operations Account Manager & Yield Optimizer Proclivity Media, Inc. New York, NY Sep 19, 2015 $64,314 -
$80,000
Account Operations Analytics Manager Supersonicads, Inc. Sunnyvale, CA Dec 13, 2012 $63,000
Account Manager, Programmatic Operations Tremor Video Inc. New York, NY Dec 19, 2016 $60,000 -
$70,000
Operation & Account Manager Chris & Steve Inc. Dallas, TX Oct 01, 2009 $57,852
Operation & Account Manager Chris & Steve Inc. Dallas, TX Feb 11, 2012 $57,852

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Top Skills for An Account Operations Manager

FinancialStatementsCustomerServiceEnsureCompliancePayrollGeneralLedgerAccountsJournalEntriesA/PAccountReconciliationsExternalAuditorsCustomerSatisfactionAdditionalDailyOperationsBalanceSheetLossFinancialReportsServiceLevelAgreementsProcessImprovementsOperationsAccountantHRKeyPerformanceIndicators

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Top Account Operations Manager Skills

  1. Financial Statements
  2. Customer Service
  3. Ensure Compliance
You can check out examples of real life uses of top skills on resumes here:
  • Provided financial statements in accordance with the Government Management Reform Act of 1994.
  • Track record of exceptional customer service which led to a pipeline of repeat and referred customers and outstanding client service ratings.
  • Worked with Field Sales managers to resolve problems and to ensure compliance with account directives was maintained at all times.
  • Supervised staff of 18 employees; supervised payroll operations for all local and worldwide NIH Institutions involving over 18,000 employees.
  • Reconciled general ledger accounts for assigned properties.

Top Account Operations Manager Employers

Account Operations Manager Videos

Hotel Operations Manager (Full) - Careers4u.tv

Career Advice on becoming an Operations Manager by Bruce R (Full Version)

Career Advice on becoming an Operations Manager by Andrew L (Full Version)

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