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How to hire an account operations manager

Account operations manager hiring summary. Here are some key points about hiring account operations managers in the United States:

  • There are a total of 191,071 account operations managers in the US, and there are currently 292,531 job openings in this field.
  • The median cost to hire an account operations manager is $1,633.
  • Small businesses spend $1,105 per account operations manager on training each year, while large companies spend $658.
  • It takes between 36 and 42 days to fill the average role in the US.
  • It takes approximately 12 weeks for a new employee to reach full productivity levels.
  • HR departments typically allocate 15% of their budget towards recruitment efforts.
  • Charlotte, NC, has the highest demand for account operations managers, with 9 job openings.

How to hire an account operations manager, step by step

To hire an account operations manager, consider the skills and experience you are looking for in a candidate, allocate a budget for the position, and post and promote the job opening to reach potential candidates. Follow these steps to hire an account operations manager:

Here's a step-by-step account operations manager hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write an account operations manager job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new account operations manager
  • Step 8: Go through the hiring process checklist

What does an account operations manager do?

An account operations manager is responsible for handling project operations for client accounts and ensuring that the team meets the account requirements and specifications. Account operations managers handle budgeting and resource allocation to support business functions and maintain the highest client satisfaction. They also identify business opportunities for additional services to discuss with clients that would generate more revenues and profits for the business. An account operations manager determines training and activities to support staff in maximizing productivity and efficiency.

Learn more about the specifics of what an account operations manager does
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  1. Identify your hiring needs

    The account operations manager hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    Hiring the perfect account operations manager also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

    The following list breaks down different types of account operations managers and their corresponding salaries.

    Type of Account Operations ManagerDescriptionHourly rate
    Account Operations ManagerTop executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.$20-46
    General Manager Of OperationsGeneral managers of operations are employed to oversee the overall operations of businesses. Their responsibilities include the improvement of the efficiency of the operations and overall management... Show more$23-79
    Customer Service/Operations ManagerA customer service/operations manager is primarily in charge of spearheading and overseeing the efforts of a customer service team, ensuring efficiency and client satisfaction. Their responsibilities include setting goals and objectives, establishing guidelines and schedules, managing the employees, creating new programs for customers, and developing strategies to optimize customer service operations... Show more$23-47
  2. Create an ideal candidate profile

    Common skills:
    • Customer Service
    • Reconciliations
    • Payroll
    • Account Management
    • Customer Satisfaction
    • Journal Entries
    • Project Management
    • Financial Analysis
    • Performance Management
    • PowerPoint
    • Account Operations
    • Process Improvement
    • Direct Reports
    • Balance Sheet
    Check all skills
    Responsibilities:
    • Manage general inquiries, A/R, A/P, aging reports and a variety of other billing reports.
    • Manage and report all company payroll and accounting/bookkeeping with complete bank/check authority.
    • Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
    • Handle any administrative needs, H/R, A/R, A/P issues.
    • Maintain KPI's at high standards.
    • Labor balancing, cell formation, KPI development.
    More account operations manager duties
  3. Make a budget

    Including a salary range in your account operations manager job description is one of the best ways to attract top talent. An account operations manager can vary based on:

    • Location. For example, account operations managers' average salary in florida is 53% less than in washington.
    • Seniority. Entry-level account operations managers 56% less than senior-level account operations managers.
    • Certifications. An account operations manager with certifications usually earns a higher salary.
    • Company. Working for an established firm or a new start-up company can make a big difference in an account operations manager's salary.

    Average account operations manager salary

    $63,892yearly

    $30.72 hourly rate

    Entry-level account operations manager salary
    $42,000 yearly salary
    Updated December 17, 2025

    Average account operations manager salary by state

    RankStateAvg. salaryHourly rate
    1Washington$91,512$44
    2California$84,639$41
    3Connecticut$83,908$40
    4New York$78,925$38
    5District of Columbia$74,427$36
    6New Jersey$70,884$34
    7Colorado$69,670$34
    8Illinois$67,732$33
    9Massachusetts$65,390$31
    10New Mexico$63,224$30
    11Maryland$62,090$30
    12Nevada$62,024$30
    13North Carolina$59,679$29
    14Arizona$59,295$29
    15Alabama$59,098$28
    16Ohio$59,087$28
    17Minnesota$58,222$28
    18Oregon$57,709$28
    19Tennessee$57,470$28
    20Missouri$55,355$27

    Average account operations manager salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1Google$105,801$50.87127
    2Microsoft$104,707$50.3457
    3JPMorgan Chase & Co.$91,073$43.79192
    4EPAM Systems$88,935$42.7612
    5Amazon$87,424$42.031,459
    6Marathon Petroleum$87,249$41.9571
    7Colorado PERA$83,685$40.23
    8Holthouse Carlin & Van Trigt LLP$83,008$39.91
    9Stanley Black & Decker$81,025$38.9535
    10Expedia Group$78,703$37.8426
    11SpotX$76,914$36.98
    12Post Holdings$74,461$35.8010
    13Accenture$74,359$35.751,296
    14Kleen Test Products$73,109$35.15
    15Peet's Coffee$72,990$35.0911
    16Bank of America$72,913$35.0545
    17Wells Fargo$72,142$34.6856
    18Coinbase$71,830$34.53214
    19Veeva Systems$71,798$34.5227
    20The Walt Disney Company$70,775$34.0337
  4. Writing an account operations manager job description

    An account operations manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of an account operations manager job description:

    Account operations manager job description example

    1.) Check schedule of coils to be run to insure correct coil is on the line.

    2.) Receive communication from entry of coil number running and observe for any defects and correct as necessary.

    3.) Insure entire exit section is per work instructions.

    4.) Monitor coils in line for steering and defects, correct as necessary.

    5.) Insure Skin Pass Mill is operating as per work instructions.

    6.) Insure all trimming activities are per work instructions and meet quality standards.

    7.) Start the coil to the Coiler Reel and insert Interleaving Paper as per work instructions.

    8.) Ensure that the proper paper is staged and ready for the coil schedule.

    9.) Contact Waste Water Treatment Plant Operator as necessary.

    10.) Properly identify coils exiting the unit as per work instructions.

    11.) Follow all prescribed safety rules.

    12.) Housekeeping/maintenance work as assigned.

    13.) Any other jobs as assigned.

    SUPPLEMENTAL JOB FUNCTIONS:

    1.) Other duties as assigned.

    2.) Participation in continuous improvement programs

    QUALIFICATIONS

    MINIMUM EDUCATION, SKILLS AND EXPERIENCE:

    Minimum of a High School Degree or Equivalent (GED)

    PHYSICAL ABILITIES REQUIRED:

    1.) Mobility: Stand (stationary) - 15%, stand/walk - 45%, walking - 15%, sitting - 25%.

    2.) Strength and Agility: Lifting - occ. 75, carrying - occ. 150 ft., push/pull - occ. 75, climbing - occ., balancing - occ., bending - occ., stooping - occ., crouching - occ., kneeling - occ., crawling - occ., running - occ., twisting - occ., turning - occ.

    3.) Dexterity: Grasping (firm/strong), finger dexterity/handling,

    HEALTH AND SAFETY

    1.) Work in compliance with the Occupational Health and Safety Act and regulations.

    2.) Follow Company safety rules.

    3.) Report the absence of or defect in any protective equipment or clothing to the Supervisor or Manager immediately.

    4.) Use or wear the equipment, protective devices or clothing that is required to be used or worn:

    Safety shoes

    Safety glasses

    Hearing protection

    5.) Report to the Safety Coordinator, Group Lead or Supervisor any contravention of the Occupational Health and Safety Act and Regulations or Company policy.

    6.) Must follow all Lock out Tag out (LOTO) guidelines for designated machines.

    7.) Maintain a clean and safe work area.

    WORK ENVIRONMENT:

    1.) Work in compliance with the Occupational Health and Safety Act and regulations.

    2.) Clean, well ventilated and safe work areas.

  5. Post your job

    To find the right account operations manager for your business, consider trying out a few different recruiting strategies:

    • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
    • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with account operations managers they would recommend.
    • Recruit at local colleges. Attend job fairs at local colleges to recruit account operations managers who meet your education requirements.
    • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.
    Post your job online:
    • Post your account operations manager job on Zippia to find and recruit account operations manager candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    Your first interview with account operations manager candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

    You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new account operations manager

    Once you've found the account operations manager candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

    You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

    To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire an account operations manager?

Hiring an account operations manager comes with both the one-time cost per hire and ongoing costs. The cost of recruiting account operations managers involves promoting the job and spending time conducting interviews. Ongoing costs include employee salary, training, benefits, insurance, and equipment. It is essential to consider the cost of account operations manager recruiting as well the ongoing costs of maintaining the new employee.

Account operations managers earn a median yearly salary is $63,892 a year in the US. However, if you're looking to find account operations managers for hire on a contract or per-project basis, hourly rates typically range between $20 and $46.

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