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Account Operations Manager remote jobs - 2,902 jobs

  • Remote Senior Platform Product Director - AI-Driven Ops

    Pager 4.3company rating

    Remote job

    A leading digital operations management company is seeking a Senior Director of Platform Product Management. This role focuses on guiding product strategy and fostering high-performing teams. The ideal candidate will have 6-10+ years in technical product management, particularly in a B2B SaaS environment, and will possess strong integration architecture knowledge. The position offers a competitive salary range of $200,000 to $337,000, along with potential for bonuses and equity. #J-18808-Ljbffr
    $200k-337k yearly 3d ago
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  • Senior Director, People Operations & Total Rewards (Hybrid NYC)

    Menlo Ventures

    Remote job

    A leading financial services company in San Francisco is looking for a Senior Director of People Operations & Total Rewards. This key role involves shaping and executing a comprehensive compensation strategy while leading People Operations initiatives. The position requires extensive experience in People Operations, including knowledge of payroll and benefits. You will collaborate with executive leadership and manage compliance across various HR functions. This position offers a competitive salary and a flexible work environment. #J-18808-Ljbffr
    $154k-232k yearly est. 2d ago
  • Sales Strategy & Operations Manager

    Gamma.App

    Remote job

    We're building the creative layer for modern communication. Every month, over a billion people make presentations - but the tools they use to make them haven't evolved in decades. We're changing that, using AI to disrupt a massive market. 📈 Millions of people rely on Gamma to create, teach, and persuade, creating more than 1 million gammas every day. 💻 We see Gamma as the next great workplace tool, combining viral B2C love with a massive B2B opportunity. We believe AI can be a true creative partner: one that understands context, clarity, and taste. 💸 We've reached a $2.1B valuation, crossed $100M in annual recurring revenue, and have been profitable since 2023. 💙 We're an imaginative, passionate team who takes our work seriously, but not ourselves. Our culture is warm, a little quirky, and fueled by curiosity. About the role You'll build the operational foundation that scales Gamma's go-to-market efforts from PLG success to enterprise sales. This means establishing systems, processes, and infrastructure that bridge self‑serve users and enterprise buyers while leveraging AI extensively to build operations that work at PLG scale with enterprise precision. You'll own HubSpot architecture, deal operations, revenue reporting, and the GTM tech stack, ensuring our sales and customer success teams have everything they need to succeed. As Sales Strategy and Operations Manager, you'll implement AI‑powered workflows using platforms like Clay, n8n, and HubSpot AI to eliminate manual tasks, establish revenue forecasting that gives leadership visibility into pipeline health, and create scalable processes for lead routing, security questionnaires, and enterprise onboarding. You'll partner closely with Product, Finance, and Engineering while driving operational cadences that keep the team aligned and accountable. Our team has a strong in‑office culture and works in person 4-5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most. What you'll do Build and manage CRM infrastructure from the ground up, owning lead stages, qualification criteria, pipeline reporting, and automated workflows Implement AI‑powered workflows and automation using platforms like Clay, n8n, and HubSpot AI to eliminate manual tasks Own end‑to‑end deal operations including contract generation, invoicing workflows, payment tracking, and clean handoffs between sales and customer success Establish revenue reporting and forecasting that gives leadership visibility into pipeline health, conversion metrics, and business performance Administer and optimize our GTM tech stack, evaluating and piloting emerging AI tools through continuous experimentation Drive operational cadences supporting weekly pipeline reviews, monthly business reviews, and quarterly planning What you'll bring 6‑8+ years in Revenue Operations, Sales Operations, or GTM Operations at a B2B SaaS company with proven ability to build systems from scratch Expert‑level HubSpot and Salesforce proficiency with experience building instances, designing complex workflows, and leveraging the platform for PLG and sales‑led motions Strong technical foundation with SQL proficiency, comfort with APIs and system integrations, and experience implementing AI‑powered tools to automate operations Experience bridging PLG and sales‑led models with understanding of both self‑serve metrics and traditional B2B pipeline management Project management excellence with ability to juggle multiple priorities, manage cross‑functional stakeholders, and ship projects on time Business acumen and analytical rigor with ability to turn messy data into clear insights and communicate recommendations effectively Bias toward action and pragmatism with judgment on when to build perfect solutions vs. when 80% is good enough Humble, collaborative approach with ability to build trust across teams and genuine eagerness to help others succeed (Nice to have) Early‑stage startup experience building operations infrastructure from the ground up (Nice to have) Experience migrating from HubSpot to Salesforce or Salesforce to HubSpot Compensation range Final offer amounts are determined by multiple factors, including but not limited to experience and expertise in the requirements listed above. If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people. We believe Gamma's storytelling platform will make people happier at work. Let's be real: no one likes building decks. And yet, they're a necessary part of work life. We're on a mission to free orgs from the drudgery of deck building, while dialing up the magic of storytelling and turning dread into delight. We care deeply about our customers' success. If we don't think they'll get real ROI from Gamma, we won't sell it to them. Customer success drives all of what we do - from our first interaction with them, to their umpteenth renewal. We aim to help our customers win the next pitch, land the compelling case, drive employee satisfaction, and let storytelling reign. Our tiny team has massive impact and reach 1 million 6 million AI images generated daily 1 trillion LLM tokens processed per month … all driven by customer value. Life at Gamma You get energy from small teams doing big things. You love when design, code, and storytelling overlap. You default to action, even when the answer isn't clear yet. You value details, but know when to ship and move on. You bring both the spreadsheets and the sparkle, equal parts workhorse and unicorn. You believe AI should amplify creativity, not replace it. You know kindness and intensity are not opposites. You like working with people who care deeply: about their craft, their teammates, and the users on the other side of the screen. Who we are Gamma is full of imaginative, passionate people who take their work seriously but not themselves. The culture is warm, a little quirky, and fueled by curiosity. It's the kind of place where you'll debate a pixel on Monday, laugh over someone's keyboard setup on Tuesday, and ship something remarkable by Friday. We care about craft, move with intention, and don't mind getting a little scrappy. It's fast, creative, and occasionally chaotic - but that's what makes it interesting. Here's a bit about what it's like to work here, from people on the inside We asked the team what makes Gamma, Gamma. Here were some of their answers: "quirky, inspiring, fun, a little wild in the best way" "You can have an idea and just run with it." "Everyone's talented and humble - the mix keeps you sharp." "We ship cool stuff, learn a ton, and laugh a lot doing it." Meet the team We're a team of dreamers and doers building in beautiful San Francisco 🌉 We're kabbadi enthusiasts, pickleballers, dog herders, woodworkers, keyboard nerds, potters, and more - and we can't wait to meet you! #J-18808-Ljbffr
    $130k-209k yearly est. 1d ago
  • Legal Operations Manager

    Hinge-Health 4.4company rating

    Remote job

    About the Role Hinge Health is seeking a Legal Operations Manager to join the legal team. This is an exciting opportunity for a motivated legal ops professional to join the market leader of Digital Health MSK services at a critical phase of the company's growth. The position offers the opportunity to work with a best-in-class Legal Ops function and a dedicated, talented and welcoming group of legal and compliance professionals. As part of the Legal Ops team, the Legal Operations Manager will manage Legal and Compliance team operations by creating, managing, and improving processes for the efficient delivery of legal services by the Legal and Compliance team to stakeholders throughout the company. Duties will include managing strategic and high visibility projects, improving the use of legal technologies, improving workflows, developing process documentation and training. This position will also work cross-functionally across business teams and collaborate with a diverse group of stakeholders to maximize the efficiency of the Legal team, create and execute plans to improve Legal Ops functionality and impact, and scale processes to support our Legal team and enterprise goals. What You'll Accomplish Work cross-functionally in project managing key company-wide initiatives driven by our team, building and tracking project features, milestones, and dependencies Create processes and templates to organize projects, legal advice and document business processes Provide ongoing assistance to various legal functions, including product, commercial, employment and compliance, including managing administration of the company's patent program Build, manage and improve legal self-service and knowledge management resources Establish and maintain key performance indicators (KPIs) and metrics to measure the legal team's performance and efficiency; create and maintain dashboards and reports to provide leadership with insights into legal spend and operational trends Lead the selection, implementation, and management of legal technology solutions, including AI, e-billing, and ticketing systems Oversee the entire outside counsel and legal vendor management lifecycle, including onboarding, billing, and performance tracking; manage and administer the legal team's billing platform Develop and manage the legal department's annual budget and forecasting processes in collaboration with Finance Hinge Health Hybrid Model We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program. Basic Qualifications B.A. or B.S. degree and legal operations management experience 2-3+ years experience in the areas of legal operations or project management, in-house or at a law firm preferred Able to develop project plans and timelines, align key stakeholders and drive project completion Experience breaking down processes and identifying key pain points to support business improvements Able to prioritize effectively and handle multiple projects simultaneously Detail-oriented, well-organized, and able to prioritize multiple high-importance activities, driving results Exercise sound judgment, learn quickly and work well under time pressures Preferred Qualifications Experience working with a healthcare technology company Able to provide executive-level project management Proactive, resourceful and able to function independently with minimal supervision Excellent oral and written communication, research, interpersonal and organizational skills Able to cover a wide range and level of tasks - from thinking strategically to troubleshooting detail where needed Desire and aptitude for learning new concepts on the job and taking on new responsibilities Previous experience managing IP programs Strong understanding of legal department metrics, budgeting, and financial analysis Legal operations certification (e.g., CLOC, ACC Legal Ops) or Project Management Certification Experience with legal technology: Legal e-billing software (e.g., Brightflag, Legal Tracker, Team Connect, Passport, SimpleLegal, Onnit) Contract lifecycle management or CLM (e.g., home-grown systems, Ironclad, Salesforce) Workflow automation (e.g., Tonkean, Streamline, Checkbox) Legal AI tools (e.g., GC AI, Ivo, Luminance) Knowledge management software Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $118,400 - $177,600. About Hinge Health Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post-surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at ************************** What You'll Love About Us Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live. Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. #J-18808-Ljbffr
    $118.4k-177.6k yearly 4d ago
  • Senior Director, SMB Strategy & Operations (Remote)

    Salesforce, Inc. 4.8company rating

    Remote job

    A leading AI CRM company is seeking a Sr. Director of SMB Strategy and Programs. This role focuses on high-impact initiatives within the Customer Success organization, requiring expertise in management consulting and a deep understanding of customer engagement strategies. The ideal candidate will leverage their analytical problem-solving skills and strong leadership capabilities to drive strategic decisions that support customer success. This position offers a competitive salary and the opportunity to work in a dynamic environment dedicated to innovation. #J-18808-Ljbffr
    $165k-237k yearly est. 3d ago
  • Director of Operations - CPG & Packaging

    Sourcem

    Remote job

    Job Title: Director of Operations - CPG & Packaging Type: Full-Time Industry: Consumer Packaged Goods (CPG), Packaging Travel: Domestic & International Travel Occasionally Required About Us: sourceM is a rapidly growing product development and sourcing agency specializing in consumer-packaged goods and innovative packaging solutions. Our clients range from emerging startups to global brands, and we pride ourselves on delivering high-quality, technically intensive, and market-ready products with speed and precision. The Role: We're seeking an experienced operations leader who has directly managed teams and owned end-to-end execution within CPG and/or packaging environments. The role calls for a candidate that brings hands-on experience in global sourcing, product development, and quality/compliance, along with a proven ability to anticipate issues, solve complex problems, and build systems that prevent repeat challenges. This position reports directly to the Vice President of Operations and leads a team of product/project managers. Just as important, this position requires a strong client-partner mindset-someone who can understand client perspectives, set clear expectations, and resolve issues thoughtfully while maintaining long-term, collaborative relationships. Key Responsibilities: 🧠 Product Development Manage and mentor a team of product/project managers Partner with internal and external resources to ensure manufacturability and compliance from concept to launch Evaluate materials, packaging formats, and production methods for feasibility, cost efficiency, and sustainability 📦 Sourcing & Supply Chain Management Oversee global sourcing strategies and supplier relationships Optimize logistics, inventory management, and cost efficiencies Collaborate with cross-functional teams to ensure warehousing, fulfillment and import operations run smoothly to ensure on-time, in-full (OTIF) seamless customer delivery 🧪 Quality & Compliance Leadership Enforce rigorous quality assurance and test protocols across all product categories Ensure compliance with global regulatory standards (FDA, CPSC, REACH, Prop 65, etc.) Oversee root cause analysis and the creation and implementation of corrective action plans Lead product risk assessment reviews Monitor vendor assessments Assess projects for potential problems proactively avoiding them and/or quickly resolving them 📊 Operational Excellence Partner with the Vice President of Operations to build and refine SOPs, KPIs, and reporting systems to drive continuous improvement Translate strategic initiatives into actionable operational plans with milestone tracking and accountability. Provide regular performance reports highlighting risks and opportunities What We're Looking For: 8+ years of experience in operations, quality, or supply chain roles within CPG, packaging, or manufacturing Record of preventing and solving problems Deep knowledge of product testing, regulatory compliance, and quality systems Proven track record in global sourcing and logistics · Demonstrated ability to understand client perspectives, set clear expectations, and tactfully resolve issues in a manner that preserves strong, collaborative relationships. Strong leadership, communication, and project management skills Champion of AI/technology integration Bonus: Experience with sustainability initiatives Why Join Us? Work with a passionate, collaborative team shaping the future of packaging and consumer products Opportunity to help lead and scale operations in a high-growth environment Competitive compensation, benefits, and room for advancement Hybrid work environment of work from home three days a week and in our dedicated office at The Preserve (Hollywood, CA) two days a week If you're a strategic thinker with a hands-on mindset and a passion for quality and innovation, we'd love to hear from you! Apply now and help us build the next generation of great products!
    $96k-171k yearly est. 1d ago
  • Senior Account Manager, Retail & Food Service - Remote

    Sandbox Industries Inc. 3.8company rating

    Remote job

    A leading agricultural technology firm is seeking a Senior Account Manager to scale and grow relationships with Retail and Food Service buyers. The role offers the chance to leverage a national network and technology platform to enhance sales, with opportunities for steady income and equity. Ideal candidates will have 3-10 years of experience in sales and established relationships in the industry, alongside a collaborative mindset and passion for innovation. This position is remote and will be based in California. #J-18808-Ljbffr
    $143k-197k yearly est. 2d ago
  • Director, User Operations

    Nerdwallet, Inc. 4.6company rating

    Remote job

    At NerdWallet, we're on a mission to bring clarity to all of life's financial decisions and every great mission needs a team of exceptional Nerds. We've built an inclusive, flexible, and candid culture where you're empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well‑being, development, and ability to make an impact because when one Nerd levels up, we all do. We're looking for a Director, User Operations to lead the transformation of NerdWallet's customer support through AI, redesigning how we resolve customer issues, scale service, and improve satisfaction. In this role, you'll oversee both the strategic vision and day‑to‑day operations of our customer support organization, guiding it through a period of innovation and growth. You'll inherit a strong foundation with established processes, clear metrics, and a high‑performing team, and have the opportunity to elevate our support ecosystem through automation and the thoughtful application of emerging AI technologies. You'll set direction and empower a talented group of customer service professionals and technical specialists to redefine how we deliver support. As the bridge between operational excellence and cutting‑edge AI innovation, you'll collaborate with cross‑functional partners to ensure our systems evolve in step with the business. Success will be measured through improvements in customer satisfaction, resolution times, and operational efficiency. This role reports to the Director, Engineering. Where you can make an impact: Drive AI‑powered customer service strategy: Translate business goals into actionable AI roadmaps, partnering closely with your technical solutions architect to evaluate and leverage the right tools. Design intelligent customer journeys that leverage chatbots, voice AI, and automated routing to provide instant, accurate support across all NerdWallet products and services. Use data and AI to transform operations: Empower the team to harness insights from customer interactions, AI performance metrics, and behavioral patterns to optimize and scale our support capabilities. Machine learning solutions should predict customer needs and proactively resolve issues before they escalate. Champion technical innovation in customer service: Advance the adoption of conversational AI systems, agentic voice technology, and automated resolution workflows. Every AI innovation should maintain the human touch that makes financial guidance meaningful while scaling to serve millions of users. Balance automation with human expertise: Ground AI innovation in a deep understanding of customer support excellence. Ensure automation strengthens the human connection at the heart of our service, with thoughtful escalation models and quality systems that guarantee complex financial questions receive the expert attention they deserve. Collaborate cross‑functionally: Represent the User Operations org such that every new product or experience includes the right support model from the start. Stay plugged into organizational initiatives to align customer support needs with evolving business and product strategies. Lead and develop high‑performing teams: Build, mentor, and inspire a diverse team of customer operations professionals, AI solutions specialists, and support analysts. Foster a culture of innovation, continuous learning, and customer obsession while creating career development pathways that blend service excellence with technical mastery. Your experience: 8+ years in customer operations, support, or related functions within technology‑driven organizations, preferably in financial services or consumer‑facing products. 3+ years leading large, multi‑layered teams (10+ members through managers or technical leads), ideally spanning both operational and technical domains. 3+ years of experience driving AI and automation initiatives in customer service environments (e.g., conversational AI, chatbots, agent‑assist tools, voice AI). Demonstrated ability to scale and optimize support operations through process improvement and data‑informed decision‑making. Deep knowledge of customer service technologies and integrations (e.g., CRM, ticketing, and API systems such as Zendesk, Intercom, Salesforce). Experience applying AI/ML to enhance customer service, including natural language processing, sentiment analysis, automated routing, and performance optimization. Proficiency with analytics, experimentation, and visualization tools (e.g., Amplitude, Looker, A/B testing). Strategic understanding of how AI‑powered service impacts the customer lifecycle - from reactive support to proactive engagement. Strong record of delivering measurable results: improving satisfaction (NPS, CSAT, CES), reducing resolution times, and advancing operational efficiency. Where: This role will be remote (based in the U.S.). We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well‑being of you and your family. What we offer: Work Hard, Stay Balanced (Life's a series of balancing acts, eh?) Industry‑leading medical, dental, and vision health care plans for employees and their dependents Rejuvenation Policy - Vacation Time Off + 11 holidays New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care Mental health support Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend Work from home equipment stipend and co‑working space subsidy Have Some Fun! (Nerds are fun, too) Nerd‑led group initiatives - Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities Hackathons and team events across all teams and departments Company‑wide events like NerdLove (employee appreciation) and our annual Charity Auction Our Nerds love to make an impact by paying it forward - Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match Plan for your future (And when you retire on your island, remember the little people) 401K with company match Be the first to test and benefit from our new financial products and tools Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar Disability and Life Insurance with employer‑paid premiums If you are based in California, we encourage you to read this important information for California residents linked here. NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice. NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E‑Verify program for all US locations. For more information, please see: E‑Verify Participation Poster (English+Spanish/Español) Right to Work Poster (English) / (Spanish/Español) #LI‑Remote #LI‑5 #LI‑DNP #J-18808-Ljbffr
    $144k-198k yearly est. 1d ago
  • Director, Finance & Revenue Ops - Equity & Hybrid

    Edia

    Remote job

    A K-12 education tech startup is seeking a Director of Finance and Revenue Operations in San Francisco. This role will manage the company's financial and operating model while collaborating with leadership on strategic initiatives. Ideal candidates have extensive finance experience in tech and a strong acumen for revenue operations. Competitive salary range is $160K to $230K with equity options, and a hybrid-friendly work environment is offered. #J-18808-Ljbffr
    $160k-230k yearly 4d ago
  • Business Operations Manager

    HYBE America

    Remote job

    HYBE America is part of HYBE, a global leader at the intersection of music, entertainment, and technology. We represent some of the world's most influential artists and continue to expand our creative and cultural impact across the Americas. At HYBE, we believe in the power of music and foster a culture built on Passion, Autonomy, and Trust. Position Overview Our growing Business & Operations HxG team at HYBE America is seeking a seasoned Business Operations Manager to execute music business and operations within the label, including merchandise business and other artist IP-related business. The Business Operations Manager will also drive business goals for artists and artist IP-related businesses through hands-on project management, cross-functional coordination among many teams and companies, and operational execution to achieve those objectives. Our ideal candidate is a hands-on, solutions-oriented operator who thrives in fast-moving, creative environments. They are highly organized, adaptable, and comfortable owning projects end-to-end while collaborating closely with cross-functional partners. They bring structure to complexity, communicate clearly, and are motivated by turning ideas into successful execution. This is a full-time, hybrid role based in our Santa Monica office, with in-person collaboration 3 days per week and remote work 2 days per week Key Responsibilities Develop, organize, and project short and long-term music business initiatives (monthly, quarterly, annual), including defining milestones, targets, and deliverables, and execution timelines Own and manage business initiatives (including merchandise) and cross-functional projects start-to-finish, including contracts, budgets, logistics, timelines, and execution Oversee day-to-day operational workflows for assigned projects and ensure smooth execution across teams and external partners Collaborate closely with departments across the label to ensure alignment on budgets, timelines, inventory, deliverables, and execution Identify operational risks and execution gaps and proactively implement solutions Provide hands-on operational support when required, including on-site coordination, logistics management, and issue resolution Support leadership with clear project updates, progress reporting, and execution insights Qualifications Bachelor's degree in Music Business, Business Administration or related field 5+ years of relevant experience in Business Operations, Project Management, or related functions Proven track record managing complex projects and cross-functional initiatives Strong organizational and problem-solving skills with attention to detail Proficiency in Microsoft Office (Excel, Word, PowerPoint) OR Google Workspace (Sheets, Docs, Slides) Self-starter with the ability to lead projects independently or in team settings Excellent written and verbal communication skills Knowledge of, or hands-on experience in, the content/entertainment industry Fluency in Korean and English (spoken and written) It's a bonus if you have MBA, PMP, or equivalent professional certification Experience in business operations or project management in the entertainment (preferably music and talent management) industry Ability to work with several levels of an organization in parallel, including ensuring quality implementation Technologies/Systems/Software we use Microsoft Office (Excel, Word, PowerPoint) Google Workspace (Sheets, Docs, Slides) at Venu Shopify Don't match every skill listed? Almost nobody does! Think you're a good fit anyway? Please let us know. Salary Range The salary range for this job is $90,000-$115,000. This is a good faith effort at the time of posting. This range is base salary only and does not include benefits and any other compensatory components of the role. Why Join Us At HYBE America, you'll play a pivotal role in shaping the voice and reputation of one of the most dynamic and innovative companies in global entertainment. You'll work with some of the world's most exciting artists and help tell the stories that define culture. We back our passion for music with benefits that take care of you, so you can bring your best to the work that inspires millions. Benefits Medical, dental, and vision insurance Company 401(k) match up to 5% Flexible paid time off FSA Life insurance Wellhub membership that gives you access to gyms and fitness studios Excellent parental leave policies **HYBE America is an equal opportunity employer, and more than that, actively strives to build and nurture a diverse, inclusive, and equitable team. We celebrate differences and screen for shared values and cultural fit. We are committed to providing employees with a work environment free of discrimination and harassment.**
    $90k-115k yearly 4d ago
  • Remote Senior Key Account Leader - OEM/ODM Growth

    Adlink Technology

    Remote job

    A leading technology firm is seeking a Senior Key Account Manager to build strategic relationships with OEM/ODM clients in the San Francisco area. The role requires at least 5 years of experience in key account management within the computer and electronics sectors. Responsibilities include exceeding sales quotas, enhancing customer satisfaction, and developing new business. The position offers a competitive salary range of $150,000-$175,000 per year and is fully remote. #J-18808-Ljbffr
    $150k-175k yearly 1d ago
  • Retail AI Account Lead - Enterprise, Hybrid SF

    Openai 4.2company rating

    Remote job

    A leading AI company in San Francisco seeks an experienced Account Director to manage executive relationships with retail clients. In this hybrid role, you will engage in complex sales cycles, collaborating closely across teams to effectively deploy AI solutions. Candidates should have substantial experience in enterprise software sales and strong knowledge of retail workflows. The position offers relocation assistance and significant impact on customer engagement strategies. #J-18808-Ljbffr
    $109k-148k yearly est. 1d ago
  • Senior Director of Operations, Veterinary Services

    Petsmart Store Support Group, Inc. 4.3company rating

    Remote job

    About the Team PetSmart Veterinary Services (PVS) is an independent veterinary ownership model that is rapidly growing inside PetSmart locations in the US and Puerto Rico. PVS provides a complete solution for veterinarians to open their own franchised veterinary practice. Launched in 2022, PVS hospitals connect pet parents with local, trusted veterinarians with convenient veterinarian hospital locations within PetSmart stores. It's a simple but powerful solution that gives veterinarians ownership and control of their practice while providing high-quality veterinary care. About the Location Collaborative & Flexible Work Environment: We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart's Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a “flex workday” with leader approval), and an expected four days in the office. At PetSmart, you'll be part of an engaging and supportive environment designed to help you and our teams thrive. About the Job The Senior Director of Operations, Veterinary Services, will lead the operational strategy and execution for veterinary services across locations nationwide. This role is responsible for ensuring clinical and operational excellence, fostering effective relationships with franchise partners, and delivering a consistent, high-quality client and pet experience. The ideal candidate possesses in-depth expertise in multi-site healthcare or veterinary operations, experience supporting franchised and/or joint-venture businesses, and a passion for delivering exceptional service in a mission-driven environment. Key Responsibilities: Operational Leadership: Oversee the day-to-day operations of veterinary hospitals within locations, ensuring alignment with service, safety, compliance, and customer care standards. Franchise Consulting & Enablement: Serve as a strategic advisor to hospital operators, offering operational guidance and support related to hospital performance, staffing models, customer service, and adherence to brand and regulatory standards. Client & Customer Experience: Champion a pet- and client-first culture by ensuring that all veterinary services deliver compassionate, consistent, and professional care-partner with internal teams to implement customer experience standards, client feedback loops, and service recovery models. Field Team Management: Lead a geographically dispersed team of field leaders, ensuring they are equipped to support both operational performance and customer satisfaction initiatives at the hospital level. Strategic Implementation: Partner with executive leadership on the rollout of strategic initiatives, including new hospital openings, service expansions, and brand-aligned experience improvements. Financial Stewardship: Manage P&L performance for hospitals. Support hospital operators with operational benchmarking and business planning to drive sustainable growth and profitability. Regulatory & Clinical Compliance: Ensure all veterinary operations meet or exceed state, federal, and company standards for veterinary care, safety, and documentation. Cross-Functional Collaboration: Collaborate with Store Operations, Real Estate, Marketing, HR, Legal, and Customer Experience teams to support the seamless integration of veterinary services into the broader retail environment. Qualifications: 10+ years of progressive leadership experience in operations, preferably within veterinary and/or healthcare services, multi-site operations, or franchised consumer services Demonstrated experience advising or supporting franchisees, joint-venture operations and/or independent operators Proven track record of driving customer experience initiatives in a clinical or retail environment Bachelor's degree in Business, Healthcare Administration, or related field; MBA or similar advanced degree preferred Deep financial acumen, including P&L management and budget forecasting Ability to lead and inspire cross-functional and geographically distributed teams In-depth understanding of veterinary industry operations, clinical workflows, and regulatory standards Exceptional interpersonal and communication skills with the ability to build credibility and trust with both internal teams and external partners Passion for pets and a shared commitment to advancing accessible, high-quality veterinary care About the Culture At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they're core to PetSmart's success. Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet friendly environment, bring your pets to work! On-site Dog Park “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers “Sit & Stay” Café serving fresh breakfast and lunch options On-site coffee bar “Lil' Paws” learning center and onsite daycare facility (associate paid) Volunteer events with PetSmart Charities Learn more about #LifeAtPetSmart here:************************************************ Check out Associate stories and share in some celebrations at PetSmart:************************************ Explore PetSmart Benefits here:****************************** If you don't already live in the Phoenix area here's a guide to the area: Welcome to Phoenix Guide PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics. #J-18808-Ljbffr
    $125k-164k yearly est. 3d ago
  • General Manager - Growth & Ops Leader (Remote)

    3 HTi, LLC

    Remote job

    A leading global systems integrator is seeking an experienced General Manager to lead their strategic direction and operations in Mount Laurel, NJ. You will develop business strategies, oversee daily operations, and foster a culture of innovation. The ideal candidate should have a strong background in general management, preferably in the high-tech or manufacturing sectors, along with excellent leadership and communication skills. A competitive compensation package and opportunities for professional growth are provided. #J-18808-Ljbffr
    $82k-171k yearly est. 2d ago
  • Director of Automation & Operational Excellence (Remote)

    Unitedhealth Group 4.6company rating

    Remote job

    A leading healthcare company is seeking a Director - Automations & Efficiencies to lead innovative projects aimed at enhancing operational effectiveness. This role involves overseeing automation initiatives in a healthcare environment, managing strategic partnerships, and improving processes through advanced technologies. The ideal candidate has significant experience in healthcare payer operations, RPA technologies, and cross-functional leadership. This position offers flexibility to work remotely from anywhere within the U.S. #J-18808-Ljbffr
    $97k-116k yearly est. 3d ago
  • Neurology Account Manager - Pacific Northwest (Remote)

    Jazz Pharmaceuticals 4.8company rating

    Remote job

    If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit *************************** for more information. About the role: We are looking for a patient-inspired, passionate and experienced Neurology Account Manager who is committed to our mission of transforming the lives of patients with unmet needs. The Neurology Account Manager will possess a high level of clinical aptitude and authentic empathy for patients and caregivers while establishing solution seeking partnerships with all key stakeholders who support these patients and families. Along with executing all promotional activity in their geography; they will have a key role in developing and executing the corporate strategy; strategically working with cross functional leadership; accurately analyzing key business drivers and trends; building effective cross-functional and cross-regional partnerships; and ensuring execution of their business plan. In addition, the Neurology Account Manager will also work closely with local and regional patient advocacy groups and disease state awareness foundations. The position requires adaptability and the capacity to find success through ambiguity, problem solve and to see projects through to their end in a flexible and innovative manner. Responsibilities: Demonstrate high performance driven by common values of trust, respect, and commitment to winning the right way (culture of compliance) Contributes to the development and implementation of key sales enablers, in collaboration with internal and external partners: Customer Targeting & Sales Territory/Region/Area Alignment Local market plan development at the territory level Establishes strong relationships with key customers, KOL's and epilepsy centers within local market Identifies and establishes strong relationships with emerging thought leaders and customers; demonstrated ability to recognize and devote the necessary amount of time and resources needed to engage with HCPs Fosters an entrepreneurial spirit with a focus on ownership and accountability to maximize individual and Company goals, establishes open and honest communication with peers and senior leadership Demonstrates expert knowledge of Epidiolex, customer base (HCP and patients), business strategy and competitive environment; stays abreast of key market access issues/trends Possesses an entrepreneurial approach with a focus on ownership and accountability to maximize individual and Company goals, and establishes open and honest communication with colleagues, peers, and senior leadership Maintains exceptional knowledge of: disease state, product, customer, rare/orphan drug market, epilepsy market, competitive products and the broader healthcare market place Collaborates with cross functional field leaders (Market Access, Patient Services, etc.) to achieve shared business objectives in a compliant manner Ability to analyze, interpret and leverage data including sales analytics, CRM reports, business statistics and customer feedback that provides an information framework for the development of strategic business plans Responsible for the financial management of monetary resources inclusive but not limited to promotional and T&E budgets in a manner consistent with all compliance policies Conducts business in accordance with all regulations and within Company policy, procedure, and ethical standards Qualifications: Bachelor of Arts or Bachelor of Science degree from a 4-year accredited University or College Minimum 5 years of biotech/pharmaceutical experience Successful biotech/pharma product launch experience with a documented track record of exceeding goals Specialty pharmaceutical sales experience required Working in an individual contributor role with demonstrated account management skills Demonstrated business acumen and a track record of sustained performance in exceeding territory goals Proven experience working within institutions calling on interdisciplinary care teams and within private practice settings Strong analytical skills with the proven ability to effectively analyze data and appropriately integrate into strategic planning Account Management experience preferred High learning agility and demonstrated scientific acumen Outstanding customer relationship, interpersonal and communication skills with the ability to effectively work with diverse audiences and influence cross functionally Must have excellent communication skills (verbal and written) Highly proficient in Microsoft Office (Word, Excel, Power Point, Outlook, CRM) Travel: Ability to travel up to 40% with a history of covering large geographic areas Some travel and attendance on evenings and weekends for regional and national meetings, conferences and advocacy support events Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $116,800.00 - $175,200.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
    $116.8k-175.2k yearly 3d ago
  • Account Manager-Healthcare Supply Chain

    Surgical Resources Group

    Remote job

    Account Manager - Healthcare Supply Chain 📍 Remote (U.S.) | Occasional Travel to Clearwater, FL 🕒 Full-Time | Sales (SRG) Surgical Resources Group (SRG) delivers innovative healthcare supply chain solutions that help hospitals, ambulatory surgery centers (ASCs), and healthcare systems reduce costs while improving efficiency. We specialize in surgical product sales, surplus liquidation, inventory management, and cost-saving supply chain solutions. The Opportunity We're looking for a motivated Account Manager to help grow our healthcare client base and strengthen existing relationships. In this role, you'll act as a strategic partner to healthcare leaders, helping them solve procurement challenges through smart, cost-effective supply chain solutions. This is an ideal opportunity for a sales professional who thrives in relationship-based selling, enjoys working independently, and wants to make a measurable impact in healthcare. What You'll Do Prospect and develop new healthcare accounts within hospitals, ASCs, and healthcare systems Manage and grow an assigned territory and existing account list Build strong relationships with supply chain, clinical, and executive decision-makers Lead virtual meetings to assess needs and present SRG solutions Develop customized proposals, pricing, and cost-savings analyses Negotiate and close contracts for surgical supplies and supply chain services Collaborate with Operations, Customer Service, and Marketing teams Maintain accurate CRM data, forecasts, and sales activity reporting Consistently meet or exceed sales goals What We're Looking For 2+ years of quota-carrying sales experience (healthcare, medical device, or medical supply preferred) Proven success by closing and managing accounts Experience selling to mid-level and senior healthcare decision-makers Strong communication, presentation, and negotiation skills Ability to manage the full sales cycle independently Comfortable working remotely and managing a territory Bachelor's degree preferred Nice to Have Medical device, surgical supply, or healthcare distribution experience Healthcare supply chain or hospital procurement background Compensation & Perks Competitive base salary Performance-based commission structure Growth and advancement opportunities Work-from-home flexibility Why Join SRG? Being part of a growing healthcare organization is making a real impact Work with industry-leading hospitals and surgical centers Join a collaborative, results-driven sales team
    $39k-67k yearly est. 9h ago
  • Assistant Manager Networking Infrastructure & Operations-Hybrid

    Logix Federal Credit Union

    Remote job

    ID 2025-1554 Category Technology Type Full-Time Remote No The Assistant Manager, IT Infrastructure & Operations is responsible for overseeing the administration, maintenance, and security of core IT systems and infrastructure. This role ensures compliance with internal policies and external regulations, manages enterprise services such as Active Directory and DNS, and leads infrastructure projects including upgrades and migrations. The position also handles day-to-day operations, asset lifecycle management, digital certificate oversight, and vendor relationships, ensuring optimal performance and alignment with business needs. Responsibilities Oversee patch management and vulnerability remediation across all systems. Ensure compliance with internal security policies and external regulatory requirements. Administer and maintain Active Directory, DNS, DHCP, and related services. Manage internal IT infrastructure including servers, storage, networking, and cloud services. Lead and coordinate system-related projects, upgrades, and migrations. Collaborate with cross-functional teams to deliver IT solutions that meet business needs. Maintain accurate inventory of hardware and software assets. Oversee lifecycle management of IT assets including procurement, deployment, and disposal. Manage digital certificates and ensure timely renewals and compliance. Manage relationships with IT vendors including software and hardware providers. Oversee contract renewals, licensing, and vendor performance. Resolve vendor-related issues and ensure service-level agreements are met. Qualifications Education Preferred 4 Year / Bachelors Degree Bachelor's degree in Computer Science, Information Technology, or related field Experience 3-5 Years experience in IT infrastructure and operations 1-2 Years experience with patching tools, vulnerability scanners, and compliance frameworks (e.g., SOC 2, ISO 27001). Knowledge, Skills & Ability Strong knowledge of Windows Server environments, Active Directory, and network fundamentals. Familiarity with asset management systems and certificate lifecycle tools. Excellent project management and vendor negotiation skills. Strong analytical, problem-solving, and communication abilities Disclaimer Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law. Pay Range USD $98,577.25 - USD $152,794.75 /Yr.
    $98.6k-152.8k yearly 3d ago
  • Account Manager, AWS SLED (West Coast)

    Presidio Networked Solutions, LLC

    Remote job

    Presidio, Where Teamwork and Innovation Shape the Future AtPresidio, we're at the forefront of a global technology revolution, transforming industries throughcutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. The Role Presidio Network Solutions is a leading digital solutions and services provider, helping clients unlock the transformative power of technology. With a deep expertise in cloud, security, and digital infrastructure, we partner with our clients to drive business outcomes through innovative solutions. We are an AWS Premier Consulting Partner and are committed to delivering excellence in every engagement. We are seeking a highly motivated and results-driven SLED Account Manager to focus on hunting in greenfield territories and opening new accounts. This role will involve identifying and developing new business opportunities, building strong client relationships, and co-selling with AWS selling teams to uncover and close new opportunities. The ideal candidate will have a strong background in cloud solutions, particularly AWS, and a proven track record of new business development and greenfield territory strategies. Travel Requirements: In this role, you will be expected to travel up to 33%. It is a remote position. Responsibilities Include: New Business Development: Identify and pursue new business opportunities in greenfield territories. Develop and execute strategies to open new accounts or new business units inside existing customers. Account Management: Build and maintain strong relationships with new clients. Serve as the primary point of contact for all new account-related matters. Achieve sales objectives primarily through sales to new customers and also through sales of additional services to existing customers. Co-Selling: Collaborate closely with AWS selling teams to identify, qualify, and close new opportunities. Leverage AWS resources and expertise to drive sales growth. Client Engagement: Understand the business objectives and challenges of strategic customers. Present and advocate for AWS solutions that align with client goals. Solution Delivery: Collaborate with technical teams to ensure the successful implementation and delivery of AWS solutions. Oversee project timelines, budgets, and deliverables. Market Insights: Stay informed about industry trends, competitive landscape, and emerging technologies. Provide strategic insights and recommendations to clients and internal teams. Collaboration: Work closely with internal teams, including sales, marketing, and technical experts, to develop tailored solutions and compelling proposals. Reporting: Monitor and report on account performance, sales metrics, and client satisfaction. Provide regular updates and strategic insights to senior management. Required Skills and Professional Experience: Solution Selling: Deep understanding of solving business problems leveraging AWS solutions. Ability to effectively communicate complex technical concepts to non-technical stakeholders. Sales Skills: Demonstrated success in meeting or exceeding sales targets within strategic accounts. Strong negotiation and deal-closing abilities. Communication: Exceptional verbal and written communication skills. Proven ability to build and sustain strong client relationships at a strategic level. Problem-Solving: Excellent analytical and problem-solving skills. Ability to develop innovative solutions to meet client needs. Team Player: Strong interpersonal skills and the ability to collaborate effectively with colleagues across various departments. Bachelor's degree or equivalent experience and/or military experience 5+ years of experience in greenfield account management, sales or business development selling consulting services within the AWS ecosystem 3+ years selling into SLED ***** Your future at Presidio JoiningPresidiomeans stepping into aculture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here,your impact is real.Whether you're harnessing the power of Generative AI, architecting resilientdigital ecosystems, or drivingdata-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success. At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit **************** ***** Applications will be accepted on a rolling basis. Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances. To read more about discrimination protections under Federal Law, please visit: If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to . Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. #LI-TS1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $62k-105k yearly est. 7d ago
  • MDU Account Manager - Remote in Maine

    Consolidated Communications 4.8company rating

    Remote job

    Classification:Exempt. Non-Bargaining The MDU Account Manager is a critical, high-impact role responsible for maximizing subscriber penetration and driving revenue within a dedicated portfolio of Multi-Dwelling Unit (MDU) properties across multiple markets. This position requires a candidate with a minimum of 2+ years of direct, prior experience in an Account Management or Business Development capacity specifically within the MDU sector (e.g., Telecom/Broadband, Property Management, or Real Estate industries serving MDUs). The successful candidate will act as the primary relationship owner, tasked with building and strengthening partnerships with key property stakeholders, including Owners, Property Managers, and Leasing teams. A core function of this role involves developing and executing strategic sales plans, hosting frequent on-site resident engagement events (including evenings and weekends), and managing a multi-market territory, which requires up to 50% travel. This role is essential for converting signed access agreements into active, high-penetration properties and requires a self-starter who has successfully performed this exact job function previously. Responsibilities Primary Responsibilities: Build, grow, and strengthen professional relationships with key decision-makers, including Property Managers, Leasing Managers, Community/HOA Boards, and Property Owners. Serve as the primary point of contact for all assigned MDU properties, addressing their needs and ensuring a high level of satisfaction with our services. Conduct regular on-site visits to assigned properties to maintain visibility and reinforce partnerships. Travel regularly between assigned markets to manage a multi-market portfolio effectively. Drive subscriber penetration and revenue growth within properties where we have active access agreements. Develop and execute strategic, property-specific sales and marketing plans to achieve penetration goals. Collaborate with the sales team to transition properties from the contract signing phase to the penetration phase successfully. Plan, coordinate, and host engaging on-site events for residents at properties with access agreements or bulk internet agreements (e.g., resident appreciation events, open houses, launch parties). Manage marketing collateral distribution and ensure optimal placement of promotional materials on-site. Utilize events and other marketing initiatives to generate leads and sign-up new subscribers. Monitor contract compliance and ensure all access agreement terms are met. Track and report on key performance indicators (KPIs) such as penetration rates, event attendance, and property relationship strength. Provide regular updates to leadership on portfolio performance and potential risks/opportunities. Qualifications Minimum of 2+ years of prior, direct experience operating in an Account Manager or Business Development capacity specifically within the Multi-Dwelling Unit (MDU) space (e.g., Telecom/Broadband, Property Management, or Real Estate industries serving MDUs). Candidate must have prior experience focused on driving penetration, building property relationships, and hosting resident engagement events. Proven track record of meeting or exceeding sales/penetration goals. Exceptional interpersonal and relationship-building skills. Strong presentation and communication skills (written and verbal). Self-motivated, proactive, and capable of managing a large portfolio of accounts independently. Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite. Ability to plan and execute successful resident-facing events. Bachelor's Degree in Business, Marketing, or a related field (or equivalent work experience). Must have a valid driver's license and reliable transportation. Travel requirement is estimated to be up to 50%, involving frequent site visits and travel between assigned markets. Ability to work flexible hours, including some evenings and weekends to host resident events. Benefits Offered We are proud to offer a comprehensive and competitive benefits package: 401(k) matching Medical, Rx, Dental and Vision insurance Disability insurance Flexible spending account Health savings account Life insurance Tuition reimbursement Paid vacation and personal days Paid holidays Employee Assistance Program Annual bonus program to eligible employee's based upon organization performance Salary Pay range (commensurate with skills and experience): $55,000 - $65,000 + Commission Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.
    $55k-65k yearly 7d ago

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