FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
Sorry, we can't find that. Please try a different city or state.
APPLY NOW
Apply Now
×
FIND
PERSONALIZED JOBS

Sorry, we can't find that. Please try a different city or state.

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Your search has been saved!

Top 50 Account Operations Manager Skills

Below we've compiled a list of the most important skills for a Account Operations Manager. We ranked the top skills based on the percentage of Account Operations Manager resumes they appeared on. For example, 18.7% of Account Operations Manager resumes contained Financial Statements as a skill. Let's find out what skills a Account Operations Manager actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Account Operations Manager

1. Financial Statements
demand arrow
high Demand
Here's how Financial Statements is used in Account Operations Manager jobs:
  • Participated in discussions with external auditors to determine appropriate changes and disclosures to produce accurate financial statements.
  • Prepared and maintained monthly and annual financial statements for investors/audit analysis.
  • Provided financial statements and supporting data to contract field operators.
  • Maintained check register and responsible for completing monthly financial statements.
  • Coordinated with external auditors in auditing financial statements.
  • Prepared monthly and yearly financial statements.
  • Analyzed data and prepared routine and special reports, including monthly financial statements, budget projections, inter-company transfers/billings, etc.
  • Applied all the skills above worked with small businesses and individuals to prepare financial statements and annual tax returns for clients.
  • Updated the notes, schedules and all information related to each fund's financial statements.
  • Provided extensive research for the annual audit groups who examined the Department's financial statements.
  • Traced and vouched all the relevant schedules with respect to fund's financial statements.
  • Trained new employees on how to prepare financial statements and to complete NSAR filings.
  • Provided financial statements in accordance with the Government Management Reform Act of 1994.
  • Assisted in the preparation and issuance of quarterly reports and financial statements.
  • Created disclosures used in financial statements for new pronouncements and accounting changes.
  • Create and report financial statements on a monthly basis to CEO.
  • Prepared and presented financial statements and variance reports to Board.
  • Selected duties included: Prepared financial statements and bank reconciliations.
  • Prepared financial statements and working papers for multiple benefit plans (i.e.
  • Prepared monthly financial statements for three restaurants.

Show More

108 Financial Statements Jobs

No jobs at selected location

2. Customer Service
demand arrow
high Demand
Here's how Customer Service is used in Account Operations Manager jobs:
  • Assured all related support activities are delivered in a manner consistent with business unit customer service and expense management focus.
  • Conducted performance reviews for all Customer Service Representatives to reduce call time and improve customer satisfaction rates.
  • Analyzed call volume and average call time to monitor Customer Service Representative performance and productivity.
  • Analyzed supply chain network to reduce transportation and administration cost while improving customer service.
  • Managed costs and delivered superior customer service.
  • Led the sales team while monitoring market conditions, controlling budget, attracting residents and retaining them through superior customer service.
  • Track record of exceptional customer service which led to a pipeline of repeat and referred customers and outstanding client service ratings.
  • Maintained excellent client relations through follow up visits and phone calls in order to assure a superior level of customer service.
  • Handled heavy phone sales and customer service calls and frequently assisted the Marketing Department in creative advertising and direction.
  • Oversee in-house Customer Service, Inside Sales, EDI, E-Comm and Allocations departments with 6 in-direct reports.
  • Manage and supervise telephone service representatives in outbound sales, customer retention, and customer service.
  • Improved company revenue by 20% through superior customer service and negotiating of finalizing contracts.
  • Managed customer campaigns in the B2B/B2C sales, consumer survey, and customer service spaces.
  • Managed multiple key accounts while providing stellar customer service to the client and end user.
  • Handled operations, account management and customer service with 7 direct reports.
  • Meet or exceed financial & operational goals; provide quality customer service.
  • Set tone for a more professional and customer service oriented atmosphere.
  • Assisted in managing Customer Service and Shipping and Receiving Departments.
  • Head trainer for new customer service representatives.
  • Progressed from entry-level position as filing clerk to executive leadership position - Strategic problem-solving and customer service skills

Show More

1,020 Customer Service Jobs

No jobs at selected location

3. General Ledger Accounts
demand arrow
high Demand
Here's how General Ledger Accounts is used in Account Operations Manager jobs:
  • Enhanced food and beverage allocations resulting in quicker processing and improved accuracy of journal entries by charging proper general ledger accounts.
  • Collaborated with various internal/external departments to solve discrepancies within general ledger accounts.
  • Reconciled inter-company billings and general ledger accounts between IBM and affiliate companies
  • Review detailed analyses of fixed asset general ledger accounts.
  • Reconciled, analyzed and corrected general ledger accounts.
  • Reconciled general ledger accounts including bank accounts.
  • Reconciled general ledger accounts for assigned properties.
  • Prepare reconciliations for general ledger accounts.
  • Audited and analyzed general ledger accounts.
  • Supervised the timely and accurate preparation of account reconciliations of all general ledger accounts and bank-owned deposit accounts for the Bank.
  • Reconciled internal bank accounts, General Ledger Accounts, Accounts Receivable and Payable as well as incoming and outgoing Forgery.
  • Reconciled general ledger accounts monthly, prepare budget vs actual report, and identified significant revenue adjustments.
  • Approved and coded invoices with general ledger accounts to be sent to corporate for processing.
  • Examined, audited and reconciled general ledger accounts for client profit and loss statements.
  • Analyzed and reconciled all general ledger accounts related to cash management and AR.
  • Maintained and controlled allotment and general ledger accounts, accounts payable and receivable.
  • Reconciled all general ledger accounts for each property owner.
  • Perform monthly reconciliation of all tax general ledger accounts.
  • March 2004 - July 2006 Created and reconciled all general ledger accounts for newly launched credit card products.
  • Perform complex reconciliations on approximately 1,900 DDA accounts and 75 General Ledger accounts for Commercial Mortgage Servicing.

Show More

2 General Ledger Accounts Jobs

No jobs at selected location

4. Client Relationships
demand arrow
high Demand
Here's how Client Relationships is used in Account Operations Manager jobs:
  • Coordinated managed and maintained legal tender offer and consent solicitations as well as maintaining daily client relationships.
  • Managed client relationships for online digital marketing initiatives centered around Search, Content and Keyword research.
  • Developed and managed brokerage and supply chain business, notably cultivating new and existing client relationships.
  • Developed and supported client relationships and provide day-to-day accountability for client book of business.
  • Initiate and develop client relationships through daily interaction and detailed reporting.
  • Developed and maintained essential client relationships and increased customer satisfaction scores.
  • Maintained client relationships and achieved higher retention rates annually.
  • Grow client relationships and develop additional business opportunities.
  • Established and maintained successful C-Level client relationships.
  • Owned client relationships on a variety of global strategic marketing projects for in-store and online commerce.
  • Own and nurture growth of client relationships post sales through to final invoice sent.
  • Established and maintained strong and effective client relationships and levels of service satisfaction.
  • Managed client relationships, provided page & position reports and e-Tear sheets.
  • Created and managed client relationships for over 300 high net worth clients.
  • Resolved systemic issues through building client relationships, and process improvements.
  • Maintained 300+ client relationships and resolved problems.
  • Maintain client relationships for contracts and support.
  • Maintain a strong client relationships and participate in monthly client meetings regarding performance to ensure client satisfaction.
  • Managed client relationships, site financials, and site personnel.
  • Manage 125 accounts Site Inspections Maintain client relationships Ensure all contractual obligations are being met Recruit new business

Show More

142 Client Relationships Jobs

No jobs at selected location

5. Journal Entries
demand arrow
high Demand
Here's how Journal Entries is used in Account Operations Manager jobs:
  • Perform complex general accounting functions, including preparation of journal entries and account analysis.
  • Calculated journal entries for subcontractor expenses.
  • Communicated with various business area partners to obtain source information to complete monthly journal entries and benefit plan audits.
  • Maintained all accounting and financial decisions including payroll, financial documents, sales tax, and journal entries.
  • Completed monthly close processes, journal entries and reconciliations relating to revenue, expense, and cash.
  • Assisted in the preparation of Treasury related journal entries and reconciliation to general ledger(s).
  • Post all necessary journal entries including payroll, benefits and revenue to complete month end reporting.
  • Prepared recurring/non-recurring journal entries (monthly expenditures, total revenue, operating expenses).
  • Reconciled the G/L accounts, maintained subsidiary ledgers, and made journal entries.
  • Review General Ledger/Trial Balance, prepare journal entries and Financial Statements.
  • Prepared and reviewed daily journal entries for cash receipts and disbursements.
  • Prepared and processed month end journal entries, and accruals.
  • Prepared and executed journal entries, reconciled general ledge accounts.
  • Prepared and entered monthly journal entries for month end closing.
  • Prepare general ledger journal entries Analyzing accounts and accounting documents for accuracy.
  • Prepared and entered journal entries into PeopleSoft for intercompany terminal charges.
  • Prepared benefit and payroll month-end journal entries in a timely manner for accurate close of the company's general ledger.
  • Performed ad hoc reporting task including invoice processing, complete journal entries and key in accruals.
  • Maintained all accounts, journal entries and recorded financial statements * Controlled petty cash accounts.
  • Prepared monthly project inventory recs and journal entries.

Show More

11 Journal Entries Jobs

No jobs at selected location

Job type you want
Full Time
Part Time
Internship
Temporary
6. External Auditors
demand arrow
high Demand
Here's how External Auditors is used in Account Operations Manager jobs:
  • Developed financial analytic templates to strengthen documentation and assist external auditors in completing audit testing.
  • Provided accounting records to internal and external auditors upon request.
  • Aided external auditors in preparing Annual Financial Audits.
  • Assisted external auditors on Financial Statement auditing.
  • Worked closely with the external auditors for preparation of year-end financial reports.
  • Work with internal and external auditors for obtaining documents for any requests.
  • Acted as liaison for external auditors during interim and year-end audit.
  • Prepared audit schedules for external auditors at year-end.

Show More

24 External Auditors Jobs

No jobs at selected location

7. A/P
demand arrow
high Demand
Here's how A/P is used in Account Operations Manager jobs:
  • Maintained A/P disbursement and database for independent sales consultants.
  • Reason for leaving: Company went out of business A/P, A/R, month end closing and reconciliations with Great Plains.
  • Managed general inquiries, A/R, A/P, aging reports and a variety of other billing reports.
  • Developed and implemented quality manual needed for approval by the FAA to become an FAA/PMA parts manufacture.
  • Composed effective accounting reports summarizing A/P data for supply chain, HR, and other departments.
  • Handle A/P and A/R using QuickBooks Enterprise Edition, after proper audits have been completed.
  • Prepare general ledger accountants and manage month end closing process full A/P and A/R cycle.
  • Performed field support and assumed the role of A/P and A/R Manager.
  • Prepared month end account reconciliations for A/P and A/R accounts.
  • Trained and supervised accounting technicians in A/P and cashiering duties.
  • Supervised full Accounts Payable cycle for eight A/P Specialists.
  • Managed vendors and process A/P.
  • Handle any administrative needs, H/R, A/R, A/P issues.
  • Maintained A/R and A/P files.
  • Perform A/P& A/R, handle Intercompany account expenses and bookings with other offices nationwide.
  • Updated pre-pay spreadsheet and checked for any potential errors, then reconciled with A/P.
  • Reconciled intercompany A/R and A/P and prepared intercompany settlements.

Show More

8. Daily Operations
demand arrow
high Demand
Here's how Daily Operations is used in Account Operations Manager jobs:
  • Worked under minimal supervision of the Owner/CEO/President and developed a new business structure to improve daily operations.
  • Managed, prioritized and delegated daily activity and special projects of the Broker/Dealer daily operations group.
  • Coordinated daily operations to meet contractual service level agreements for claims processing accuracy and timeliness.
  • Managed internal and external business partner relationships as key client interface for daily operations.
  • Coordinated daily operations and technical support for developer of speech recognition IVR applications.
  • Assisted as necessary in daily operations related to Building Management and Bookstore support.
  • Managed daily operations of overseas suppliers regarding prototype development and production orders.
  • Supervised the daily operations of several landscaping crews.
  • Managed daily operations for assigned Corporate/Enterprise accounts.
  • Supported Branch Manager with daily operations.
  • Manage the daily operations of the Help Desk, establishing and implementing standards and procedures for site operations.
  • Manage the daily operations of Clean Co Systems pertaining to coordinating manpower and equipment for job sites.
  • Managed 13 personnel in the daily operations of a 21 hour-a-day hospital coffee shop.
  • Supervised daily operations, data collection, and periodic billing.
  • Managed and created daily operations and employee procedures.
  • Managed the daily operations of multiple landscape crews.
  • Managed daily operations for all three entities (EU, USA, Asia).
  • Started as accountant and ended as operations manager where I directed and supervised daily operations of a multi-site trucking repair facility.
  • Managed daily operations, dealt with customers and supported and worked with the management to motivate growth.
  • Managed and monitored the daily operations and workflow of information for University's Contact Center.

Show More

102 Daily Operations Jobs

No jobs at selected location

9. Revenue Growth
demand arrow
high Demand
Here's how Revenue Growth is used in Account Operations Manager jobs:
  • Achieved revenue growth targets by developing strong customer satisfaction, employee satisfaction objectives and identifying customer business needs.
  • Budget responsibilities covering fiscal planning, revenue growth, technology investments, and personnel compensation.
  • Maintained positive revenue growth during economic downturn through effective financial analysis and forecasting practices.
  • Reported to the Controller during a period of stratospheric revenue growth that was fueled by both organic growth and acquisitions.
  • Achieve the Same Account Revenue Growth of 10% and expansion of 3% per stated objectives.
  • Developed and instituted master vendor model, triggering $3 million revenue growth for Williams Lea.
  • Forecast and track key account metrics and performance indicators to ensure revenue growth and satisfaction.
  • Provide account margins and create forecast for revenue growth for all Ford accounts at DMI.
  • Increase profitable revenue growth by introducing new services and increasing demand for existing services.
  • Continued year over year Post Sale Revenue Growth and Sales support within Oklahoma.
  • Generated 300% revenue growth with territory expansion, through effective customer engagement.
  • Field Sales Representative that generated [ ] in revenue growth.

Show More

117 Revenue Growth Jobs

No jobs at selected location

10. New Accounts
demand arrow
high Demand
Here's how New Accounts is used in Account Operations Manager jobs:
  • Solicit and Secure New Accounts for Event Planning specializing in Audio and Visual staging for client's homes and events.
  • Seek out new accounts throughout the country and negotiate contracts with furniture manufacturers, retailers, designers and distributors.
  • Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  • Drive sales in existing and new accounts, deliver superior account management, create and execute promotional strategies.
  • Handled client accounts, including winning new accounts, managing existing ones, and meeting project deadlines.
  • Implemented new accounts and contracts, ensured customer satisfaction, and calculated P&L.
  • Managed the conversion of account reconciliation system for customer service, and new accounts teams.
  • Established / managed two new accounts; assigned communication, operations and technical resources.
  • Solicited new accounts and created revenue for the branch from existing accounts.
  • Start up new accounts in the Smart Stream Application.
  • Completed 3 successful trials / signed 2 new accounts.
  • Opened four new accounts in two states.
  • Performed price negotiations for new accounts.
  • Moved to the New Accounts area for 1 year.
  • Completed an average of 150 outbound calls generating 60-200 new activations per month and additional revenue from new accounts.
  • Key Accomplishments: Developed a client base of 25 new accounts and with 120 employees assigned.
  • Account Manager Support sales reps in renewals, opening new accounts and upgrading existing service.
  • Started up mail and reprographics services for new accounts.
  • Assist Loan Secretary Work When opening new accounts.
  • Acquired and set up SOP for new accounts including Foxconn/Hon Hai Technology Group and Inventec.

Show More

40 New Accounts Jobs

No jobs at selected location

11. Account Management
demand arrow
high Demand
Here's how Account Management is used in Account Operations Manager jobs:
  • Developed compensation and incentive plans for Account Management Teams including job analysis, salary administration, annual merit increases and bonuses.
  • Define and manage service model differentiation strategy and deployment to enhance supply chain excellence and cross functional account management processes and capabilities
  • Provide excellent account management for publishers including regular status meetings to review performance, optimization recommendations, and troubleshooting.
  • Provided coordination and account management for all regional routing and logistics.
  • Maintain all accounts through proactive account management and customer communication.
  • Maintained Account Management Retention Process/Team Building.
  • Handled all account management, company digital communications (Website, Job boards, Facebook, Twitter, etc.)
  • Worked with mid and high level management in sales, account management, proposal development, presentation, and negotiation.
  • Provided support to all areas of financial institution, lending, investing, account management, and daily operations.
  • Led cross departmental team in account management and business development, driving account growth within advertise sales verticals.
  • Facilitate effective and appropriate communication between the account management team and the support services staff.
  • Ensured consistent expectations and delivery of the Large Account Management Process (LAMP).
  • Support day-to-day operations of the department in partnership with Director of Account Management.
  • Managed Account Management group - 8 teams of 130 call center employees.
  • Lead the account management service team on top customer and corporate initiatives.
  • Created merchant account management SOP s to maximize efficiency.
  • Account Management Generate both print and online advertising sales for pool and spa publications and associated websites.
  • Account management including reports, expediting material, pickup of goods, quoting, pre-alerts.
  • Acted as trusted advisor to enterprise systems including servers and software with post-sales account management.
  • Account Management Online Marketing Account Manager / Operations Manager Oversee daily operations including production, finance, marketing, and sales.

Show More

539 Account Management Jobs

No jobs at selected location

12. Human Resources
demand arrow
high Demand
Here's how Human Resources is used in Account Operations Manager jobs:
  • Recruited and maintained workforce through human resources and personnel-related tasks.
  • Served as human resources representative for tracking attendance, submitting $8K in weekly payroll data, and administering disciplinary actions.
  • Take part in various human resources tasks, such as interviewing, hiring, training, and evaluating of staff.
  • Study job orders schedules, forecasts manpower levels, and coordinate with Human Resources/Safety department to fill job requests.
  • Experienced in working with other operational departments such as Human Resources, scheduling, reporting, finance etc.
  • Managed 6 Supervisors and 100 call center employees in all Human Resources, operations and training functions.
  • Created Human Resources Rules & Regulations as well Policy & Procedure Manuals in compliance with OSHA Regulations.
  • Work with human resources as well as the Superintendent in the annual employee review process.
  • Ensured regulatory compliance by leading human resources and all internal record keeping.
  • Performed all human resources functions.
  • Provided accounting expertise and human resources management for heating and air conditioning company for staff of ten.
  • Utilized human resources knowledge and experience to assist all clients.

Show More

1,729 Human Resources Jobs

No jobs at selected location

13. Process Improvement
demand arrow
high Demand
Here's how Process Improvement is used in Account Operations Manager jobs:
  • Reviewed customer contracts to identify and implemented process improvements to ensure operational teams and business units were meeting customer requirements.
  • Prepared and ran operational performance reviews with the customers and identified and implement customer-specific process improvements.
  • Maximize Support Services effectiveness & efficiency through process improvements to each department.
  • Optimized site operations and executed process improvements to maximize operational efficiency.
  • Developed process improvements and identified opportunity for service enhancements.
  • Identified multiple systemic process improvements.
  • Led process improvement projects to streamline processes through automation for credit default swaps restrictions, derivatives settlement, and futures processing.
  • Initiated process improvement strategies - implemented new automated software program that lowered order process time by 35%.
  • Assisted with the 1099 process and implemented process improvements to allow for smoother filing in subsequent years.
  • Established process improvements with German supplier to make sure that inventory was ordered and received properly.
  • Work with the corporate team to insure process improvements are identified and implemented on time.
  • Work through process improvement events to identify Lean concepts for awareness and to generate solutions.
  • Recognized for the process improvement efforts by the director of public sector sales operations.
  • Led in the design and development of process improvement and technology initiatives.
  • Directed process improvement efforts focused on cost reduction and growth.
  • Analyzed workflow to ensure efficient and cost-effective operations; maintained lines of communication with teams to foster continuous process improvements.
  • Developed and implemented process improvements to streamline processes and improve efficiencies.
  • Worked on several Operations focus groups: Workflow process improvements, system integration and training, and Operations accountability.
  • Initiated strategic process improvements Identified problems and resolve any issues to minimize to client and to the company.
  • Suggest process improvements to expedite the onboarding process.

Show More

379 Process Improvement Jobs

No jobs at selected location

14. Quickbooks
demand arrow
high Demand
Here's how Quickbooks is used in Account Operations Manager jobs:
  • Administered entire Accounts Receivable utilizing QuickBooks applications.
  • Increased efficiency in accounting procedures by implementing the use of QuickBooks and Excel to track all outstanding receivables.
  • Processed accounts payable and accounts receivable transactions in QuickBooks Pro; performed periodic ledger closings and financial reporting.
  • Performed all Accounting duties for Non-Profit organization using QuickBooks Non-Profit Premier Edition and Excel spreadsheet working papers.
  • Implemented use of QuickBooks Pro into business and maintained all files.
  • Coordinated the set-up of QuickBooks for Wholesale and Manufacturing.
  • Prepare data for conversion between QuickBooks to Caliber.
  • Entered purchase orders into QuickBooks.
  • Implemented QuickBooks for new client.
  • Preformed quality checks of product accuracy, order entry, and minor work with Quickbooks online.
  • Managed all accounting functions using aviation software and Quickbooks.
  • Manage all invoicing and purchase orders using Quickbooks.
  • Utilized QuickBooks software for accounting purposes Determined estimated quarterly taxes for company Developed / negotiated contracts for goods and services
  • Provided assistance and support for the eleven operations in the region.Peachtree Accounting Software Paychex PayrollMAS 200 Accounting Software Quickbooks

Show More

3 Quickbooks Jobs

No jobs at selected location

15. Data Entry
demand arrow
average Demand
Here's how Data Entry is used in Account Operations Manager jobs:
  • Created performance standards and gathered business rules for data entry, quality control and edits/corrections teams (in-house and overseas).
  • Spearheaded the training of the data entry staff on how to use client's website as well as communicated client guidelines.
  • Assist with data entry into company data base, entering in new prospective clients, customers and menus as needed.
  • Started from entry position of customer service/ data entry and going through several departments in the company.
  • Prepared batches of invoices for data entry, Analyzed accounting documents for accuracy and processed finance agreements.
  • Entered data entry related to invoices, purchase orders, checks, and journal entries.
  • Handled data entry and general ledger work as well as bookkeeping and general clerical tasks.
  • Prepared spreadsheets, ensured accurate and timely data entry, maintenance and corrections.
  • Handled daily cash transactions and data entry for Check Services Department.
  • Supervised and managed data entry team of four.
  • Perform data entry of update system client files.
  • Reconciled data entry summaries on a weekly basis.
  • Assisted with Physical Inventory Data Entry.
  • Managed Data Entry personnel daily.
  • Performed various accounting activities including: Accounts receivable, accounts payable, payroll data entry, invoicing.

Show More

113 Data Entry Jobs

No jobs at selected location

16. Business Development
demand arrow
average Demand
Here's how Business Development is used in Account Operations Manager jobs:
  • Manage all aspects of account implementation including business development, legal and administrative reviews, account openings and asset transfers.
  • Facilitated business development, lease and subcontractor negotiations, developed policy and procedures to improve company effectiveness.
  • Promoted several times through positions in Trust Operations, Trust Administration, Business Development and Relationship Management.
  • Managed and directed multiple areas of marketing, business development, regulatory compliance and budget administration.
  • Performed ongoing customer/market research and demographic profiling to identify and capitalize on new business development efforts.
  • Assisted with new business development with regards to prospect qualification, self-promotional campaigns and pitching.
  • Reported directly to Vice President regarding strategic planning, business development and financial reporting.
  • Developed, maintained business contacts to improve corporate visibility and maximize business development opportunities.
  • Support Business Development and implementations as needed or required.
  • Assisted in marketing and business development
  • Collaborated to create strategic plan, provided insight from Latin American markets, and recommended sales and business development solutions.
  • Developed operational strategies for company growth * Responsible for business development, leads, sales calls, and account activity.
  • Handled all day-to-day business tasks and client relations so the owner could focus solely on business development.
  • Create cost reduction strategies, as well as business development and marketing plans.
  • Trained and led business development team to establish goals and improve performance.
  • Work with owners of the company on business development and production efficiency.
  • Spear headed the corporation's strategic growth and new business development.
  • Manage accounts with a goal of business development through relationship building.
  • Supervised 3 Sales Managers; oversaw all business development efforts.
  • Focus energies on new business development and cultivating relationships with healthcare professionals.

Show More

1,607 Business Development Jobs

No jobs at selected location

17. Balance Sheet
demand arrow
average Demand
Here's how Balance Sheet is used in Account Operations Manager jobs:
  • Performed monthly reconciliation of balance sheet and income statement accounts * Compiled various statistical data for external reporting purposes.
  • Summarized current and projected company financial position by reconciling balance sheet and profit and loss statements.
  • Reviewed balance sheet account reconciliations, researched and corrected discrepancies.
  • Prepared and reviewed account reconciliations and balance sheets.
  • Prepare the daily balance sheet of First Virginia Bank, and its subsidiaries and reports required by the Federal Reserve.
  • Generated financial reports including monthly Board of Directors report, call report and daily balance sheets.
  • Ensured accounting transactions were properly reported and balance sheet accounts were reconciled for each assigned hotel.
  • Reconcile and analyze various balance sheet and P&L accounts on a month end basis.
  • Conducted month-end balance sheet, income statement, and trial balance reviews and reconciled any variances.
  • Administered the monthly re-forecasting of the P&L, cash flow, and balance sheet.
  • Analyze balance sheet accounts for all centers including high transaction and follow - up volume.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Resolved outages exceeding $1 million on general ledger balance sheet accounts.
  • Maintain balance sheet summaries for A/P, Cash, and Accounts Receivable.
  • Oversee balance sheet reconciliations and preparation of correcting entries.
  • Analyzed monthly balance sheet for corporate reporting.
  • Reviewed and analyzed balance sheet accounts.
  • Reviewed monthly and quarterly balance sheet reconciliations and analytical comments.
  • Reconciled all balance sheets and bank statements on a monthly basis.
  • Reconcile all balance sheet accounts for El Paso, Pipeline, and SG&A.

Show More

30 Balance Sheet Jobs

No jobs at selected location

18. Key Performance Indicators
demand arrow
average Demand
Here's how Key Performance Indicators is used in Account Operations Manager jobs:
  • Developed key performance indicators to ensure quality.
  • Key Performance Indicators (KPI) Reporting - (First Run Capability Analysis, Usage Yield Analysis, Utilization Analysis).
  • Prepared written and oral reports that included key performance indicators, price-volume cost analysis, and working capital.
  • Created and maintained standard operating procedures, key performance indicators, and other account metrics.

Show More

44 Key Performance Indicators Jobs

No jobs at selected location

19. Project Management
demand arrow
average Demand
Here's how Project Management is used in Account Operations Manager jobs:
  • Provided project management and planning for existing and potential clients Active Directory designs.
  • Contributed to the development of process redesign for project management in Corporate Communications.
  • Communicate project management requirements to operations director of facility.
  • Project Management and Property Management.
  • Used project management skills to develop and deliver client programs, meeting deadlines and provide reports within scope of contract.
  • Participate in client, building tenant, MTA contractors and project management meetings in an advisory and coordinating position.
  • Used project management skills to facilitate optimal work flow and meet deadlines for all departments.
  • Served on the project management team for a new hospital transition / oversaw training.
  • Provide full technical support and project management for all major clients and accounts.
  • Provide sales and project management as well as staff supervision.
  • Project management, planning, pricing, and on-site coordination.
  • Provided project management services to the ID State Supreme Court.
  • Served as project management lead for department.
  • Work with project management staff ensuring proper compliance with accounting procedures including reviewing and analyzing job cost estimates and reports monthly.
  • Completed Project Management curriculum receiving a Master's Certificate in Project Management Tracked over 9000 orders.
  • Project management for contract renewals and implementation of equipment, services, billing and workflow processes.
  • Project Management Lead 30 National Account ($1.2B) implementations to new service model.
  • Provided project management to Beck Advisory Group, a local startup company.
  • Experienced in project management, problem solving, and analytical skills.
  • Lead new client implementation coordination and project management Develop training and communications for customer best practices Manage global customer support team management

Show More

1,732 Project Management Jobs

No jobs at selected location

20. Inventory Control
demand arrow
average Demand
Here's how Inventory Control is used in Account Operations Manager jobs:
  • Directed technical product managers on bill of material setup and processing; directed material handlers and established inventory control procedures.
  • Maintained computerized inventory control system for over a three quarter million dollar inventory.
  • Inventory control and warehouse operations.
  • Manage In-House warehouse operations, shipping, receiving, inventory control, events, POP, facilities with 7 direct reports.
  • Manage 3PL relationship for warehouse operations, shipping, receiving, inventory control & metrics with 4 in-direct reports.
  • Inventory control - Reconciled inventory count data from the warehouse team versus inventory data from the accounting system.
  • Prepare spreadsheets for weekly reports such as wastage, inventory control, data entry errors per site.
  • Hired as a staff accountant, promoted to Inventory Control Manager and then to Operations Manager.
  • Redesigned entire store to increase profit and instill better inventory control methods.
  • Back up Customer Service, Purchasing, Inventory Control and Collections.
  • Inventory control and building respiratory growth for this small company.
  • Cost Accounting, monthly reporting, inventory control, account reconciliation
  • Implemented inventory control system for plumbing parts and equipment.
  • Implement weekly Inventory Control Audits.
  • Pick pack, cross dock, container deconsolidation, receiving, inventory control and value added service.
  • Provide Customer service Increased sales; profitability Manage inventory control Purchased building materials Operation Management

Show More

37 Inventory Control Jobs

No jobs at selected location

21. Account Operations
demand arrow
average Demand
Here's how Account Operations is used in Account Operations Manager jobs:
  • Account Operations Manager Responsible for managing operational relationships with a wide variety of large to mid-sized financial institutions.
  • Managed the performance of account operations managers.
  • Managed administrative tasks for account operations - monthly reporting, payroll, purchase orders, billing, and proposals.
  • Account Operations Manager - Managed Services Responsible for planning, directing and managing the daily operations of the account.
  • Named Account Operations Manager, e-Services Business UnitManaged multiple teams within print production facilities across the United States.
  • Delivered planning, direction, and coordination of all contracted account operations.
  • Backed up the Senior Manager of New Account Operations when unavailable.
  • Manage all day-to-day account operations in the state of Washington.
  • Promoted to Account Operations Manager.
  • Served as Account Operations Manager for several of DBS' large Financial and Legal accounts.
  • Account Operations Manager (1994 1997) Assigned to the San Francisco Law office of Brown & Wood.
  • Account Operations Manager (1998 2001) Managed contracted services at the San Francisco law office of Latham & Watkins.
  • Account Operations Manager (2001) Managed contracted services at the Palo Alto law offices of Cooley Godward LLP.
  • Lay off.November 2009 - April 2011PC Maintenance112 W. 39th St. Boise Id.Account Operations Manager.

Show More

22. Special Projects
demand arrow
average Demand
Here's how Special Projects is used in Account Operations Manager jobs:
  • Solicited potential new business and perform special projects and assignments as requested by
  • Provide accurate and on time quotes for special projects, including repackaging, relabeling, QA inspections and destruction.
  • Manage accounts payable and receivable files, special projects and issue weekly reporting to the owners.
  • Prepared budgets, forecasts, variance and other management reports, and performed special projects.
  • Assist with cash posting and assist management on special projects.
  • Support President/Owner of company on special projects, as requested.
  • Assist with special projects and manager requests as needed.
  • Worked with owner on special projects regarding commercial policies.
  • Work independently and within teams on special projects.
  • Perform a variety of complicated special projects.
  • Participate in special projects and tasks assigned.
  • Handle any special projects that management needs.
  • Complete special projects as assigned.
  • Developed and oversee special projects.
  • Supervised staff for special projects.
  • Recognized for performing special projects in an outstanding manner with little to no supervision.
  • Complete special projects and ad hoc analysis reports.

Show More

120 Special Projects Jobs

No jobs at selected location

23. Direct Reports
demand arrow
average Demand
Here's how Direct Reports is used in Account Operations Manager jobs:
  • Documented procedures for pickup booking, pickup & delivery consolidations and generating required Home Direct reports.
  • Provide administrative supervision and direct daily activity of seven direct reports.
  • Team consisted of up to 25 direct reports processing an average of 30,000 invoices a month for both US and Canada.
  • Hired and developed 3 direct reports; team has evolved into highly motivated business leaders with strategic and critical thinking.
  • Manage 130,000 square foot Warehouse with 8000 pallet positions including supervision of direct and indirect reports within the Branch.
  • Manage 11 direct reports on the maintenance side of Chicago Major Account Center (MAC) call center.
  • Mentored direct reports and recognized employees for innovation, superior performance and outstanding efforts to satisfy the customer.
  • Supervised 12 direct reports responsible for handling the day-to-day activities of up to 6 client accounts.
  • Managed Media Operation team consisting of up to four direct reports.
  • Managed 10 direct reports and 150 indirect call center agents.
  • Supervised ninety employees with six direct reports.
  • Direct reports (5), total number of employee 20.-

Show More

606 Direct Reports Jobs

No jobs at selected location

24. Inventory Management
demand arrow
average Demand
Here's how Inventory Management is used in Account Operations Manager jobs:
  • Administered all operational aspects of the business including deliveries, copy service, inventory management, and service quality.
  • Full operational responsibility to include resource utilization, materials management, equipment, assets and inventory management and control.
  • Implemented Inventory Management, which resulted in inventory and cost reduction with one click tractability of worldwide locations.
  • Supervised three separate divisions within the company; service/construction, inventory management and back office operations.
  • Helped to establish a new inventory management department, to better establish costs and profitability.
  • Prepared reports for budgeting and forecasting to plan production and inventory management.
  • Developed and programmed custom inventory management system to provide predictable ordering cycles.
  • Managed daily operations including guest services, sales and inventory management.
  • Managed supply ordering and participated in development of inventory management.
  • Supervised the accounts payable and inventory management process.
  • Helped coordinate product design and sourcing, quality control, shipping logistics and inventory management.
  • Implemented policies and procedures for production, shipping, and inventory management.
  • Inventory management & cost management using JD Edwards software.
  • Provided Inventory Management for onsite distribution center and remote facilities across North America.
  • Oversee all dayshift billing as well as assisted inventory management and customer service calls.
  • Trained hotels on rate loading into the Worldspan Global Distribution System and the Site59.com inventory management extranet.

Show More

72 Inventory Management Jobs

No jobs at selected location

25. Monthly Basis
demand arrow
average Demand
Here's how Monthly Basis is used in Account Operations Manager jobs:
  • Communicate statistical information on a monthly basis to Senior Manager and Executive Management.
  • Assessed and closed Accounts Receivable and Accounts Payable ledger on monthly basis, validated content and resolved various issues.
  • Reviewed and analyzed P&L results on a monthly basis and compared to past trends and expected results.
  • Compiled data on company revenue, partner billing and payments on a monthly basis for finance team.
  • Worked closely with director of finance on monthly basis for all financial and AR reports.
  • Manage and reconcile bank securities for safekeeping analysis and pledging accounts on a monthly basis.
  • Reconciled inventory on a daily, weekly and monthly basis for 4 divisions.
  • Generate, distribute and review aging on weekly and monthly basis.
  • Reduced time required to close out accounting books on monthly basis.
  • Reconcile all inter company accounts on a daily and monthly basis.
  • Keep general ledger up to date on a monthly basis.
  • Performed budget vs. actual analysis on a monthly basis.
  • Audited and approved customer invoices on a monthly basis.
  • Generated and reviewed performance returns for all retail accounts on a monthly basis and ensured returns adhered to GIPS standards.
  • Reported on campaign metrics and KPI's Reconciled action to plan on a monthly basis.
  • Computed and prepared Federal Reserve Bank (FRB) drawdowns on a monthly basis.
  • Perform bank and Amex reconciliations and audit charges on a monthly basis.
  • Completed payroll and scheduling on a weekly basis Emergency responder for the facilities Met with clients on a monthly basis/managed daily activities

Show More

10 Monthly Basis Jobs

No jobs at selected location

26. Day-To-Day Operations
demand arrow
average Demand
Here's how Day-To-Day Operations is used in Account Operations Manager jobs:
  • Managed day-to-day operations of critical, high volume account for world premier pharmaceutical company.
  • Manage multiple third-party accounts' day-to-day operations to ensure productivity.
  • Added 6 litigation support analysts for day-to-day operations.
  • Account Manager is accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff.
  • Managed the day-to-day operations of the Technical teams supporting the 24x7 support of the company's applications.
  • Managed all day-to-day operations, production support, as well as the business relationship for my customers.
  • Monitored day-to-day operations of $7 million Microsoft Account contract across all TPN lines of business.
  • Managed day-to-day operations of Limo business and supervised staff of 9.

Show More

27. Performance Management
demand arrow
average Demand
Here's how Performance Management is used in Account Operations Manager jobs:
  • Delivered Human Resource Management Process, Employee Motivation and Satisfaction, People Development and Performance Management for direct reports.
  • Initiated productivity cost and performance management programs to dramatically improve bottom line profit, and exceed client/corporate expectations.
  • Full responsibility accounting including month end/year end close, reconciliations, budgets, forecasts and performance management.
  • Performed human resource management-selection, training and career progression, performance management, and adherence to policy.
  • Team development and performance management of recruiting team.
  • Investigate and implement through project management the technical options to aid in performance management, contracting, pricing and project management.
  • Perform human resource management in the selection, training, career progression and performance management of team.
  • Perform Human Resources functions with all staff members including hiring; training; and performance management.
  • Work with Alliance Director to define and drive performance management of staff.

Show More

283 Performance Management Jobs

No jobs at selected location

28. Technical Support
demand arrow
average Demand
Here's how Technical Support is used in Account Operations Manager jobs:
  • Directed IS operations including computer operations, technical support, systems analysis and programming.
  • Manage maintenance of equipment and machinery and also provide technical support where necessary.
  • Provided technical support and regular status reports to advertisers.
  • Provided design, implementation, on-site technical support, troubleshooting, and complete documentation and upgrading of Windows NT/20002003-based networks.
  • Account Manager- responsible for Customer Service, technical support, Data Entry, billing and Licensing for customers, processing payments
  • Supervised a team of 28 IT Engineers, responsible for installations, networking and ongoing technical support.
  • Provided technical support to other Bureau employees in automating manual tasks on the Bureau's personal computers.
  • Fielded questions from both clients and prospective clients, providing excellent customer service and technical support.
  • Managed team of three technical support analysts supporting the Visual Labor Management software.
  • Provided Technical support for all servers, networks and external access.
  • Key technical support contact for all operational IT related issues.
  • Provided Technical support for clients, setup and support.

Show More

92 Technical Support Jobs

No jobs at selected location

29. New Clients
demand arrow
average Demand
Here's how New Clients is used in Account Operations Manager jobs:
  • Transition all new clients into company and communicate requirements to various departments.
  • Conducted Business to Business sales calls to present the services ERG had to offer and set up new clients for services.
  • Coordinate the transfer of new clients to the agency and all client contracts.
  • Obtained 15 new clients with fabrication of sales packets and gift baskets.
  • Provided and managed several temporal service for both existing and new clients.
  • Handled the acquisition of new clients as well as new customers.
  • Transition new clients into the Dell Services C3 Environment.
  • Source and market services to new clients.
  • Experience with sale of new clients.
  • Set up new clients/ debtors.
  • Coordinated all campaign considerations for new clients integrating into Cesari Direct's services.
  • Develop and implement workflow for new clients.
  • Assisted in onboarding and set up of new clients inclusive of pre-launch, launch and establishing and executing operational benchmarks.

Show More

25 New Clients Jobs

No jobs at selected location

30. Customer Accounts
demand arrow
low Demand
Here's how Customer Accounts is used in Account Operations Manager jobs:
  • Maintained operational accounting activities to complete general ledgers, customer accounts and managerial reports.
  • Researched international invoices and reported statistical trends on large customer accounts.
  • Assisted Relationship Managers by servicing customer accounts and solving operational issues.
  • Coordinated and translated data between departments for customer accounts.
  • Generated invoices and maintained customer accounts.
  • Managed and refined customer accounts.
  • Managed reverse logistics services (RLS) of customer accounts, liaising with business operations team.
  • Managed over 60 customer accounts including generating invoices and analyzing accounts for bad debt.
  • Manage the day-to-day overall operations of over 200 employees, and 40 customer accounts.
  • Reviewed and processed customer accounts and advised customers of potential risks and increases.
  • Result: Built three new customer accounts while maintaining five existing accounts.
  • Set up and maintain domestic and international database of customer accounts.
  • Reconciled customer accounts and collected over $40,000 of debt.
  • Maintained and reconciled over 130 customer accounts.
  • Managed portfolio of over 1,000 customer accounts including three LDCs in New York and New Jersey.

Show More

10 Customer Accounts Jobs

No jobs at selected location

31. Xerox
demand arrow
low Demand
Here's how Xerox is used in Account Operations Manager jobs:
  • Career Note: Previously served as Production Control Coordinator and Special Events Manager/Coordinator for Xerox.
  • Expanded the range of services Xerox offered the customer, increasing the Xerox services offering employed in the customer's operation.
  • Consisted of 4 buildings with a total of 136 customer and client service, Xerox and network print representatives.
  • Team-led the successful bid for the $1 million Ingram Micro deal over the incumbent vendor, Xerox.
  • Served as the Xerox Community Involvement Coordinator for 16 years.
  • Lead the account relationship with sales and other Xerox organizations.
  • Managed the color digital department comprised of 3 Xerox IGEN devices, full prepress and 6 operators.
  • Prepare strategic plans to optimize customer satisfaction in order to attain Xerox business goals.

Show More

6 Xerox Jobs

No jobs at selected location

32. Staff Members
demand arrow
low Demand
Here's how Staff Members is used in Account Operations Manager jobs:
  • Directed staff members including pharmacist technicians and office staff on day-to-day operations.
  • Interact and coordinate with the sales team and other staff members in other departments working on the same account.
  • Assist with the hiring process of staff members of Security, Valet, Concierge, and Pool Attendants.
  • Trained and mentored staff members to ensure compliance with policies, practices and approved standard operating procedures.
  • Plan and execute training programs for internal staff members to implement service system.
  • Trained new staff members for induction programs.
  • Apply leadership methods to retain and grow staff members.

Show More

231 Staff Members Jobs

No jobs at selected location

33. Annual Budget
demand arrow
low Demand
Here's how Annual Budget is used in Account Operations Manager jobs:
  • Achieve financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Prepared annual budget for account including a detailed financial and market analysis.
  • Managed daily warehouse operations, facility and equipment maintenance; annual budget.
  • Prepared annual budget and researched market trends for competitiveness.
  • Ensured strict compliance with financial targets, profit growth, and expense control; accountable for annual budget exceeding $10M.
  • Prepared annual budget estimates and performance reports, as well as the Common Area Maintenance costs and monthly expense reports.
  • Exercised strong cost controls successfully executing an annual budget for five departments within a 5% variance.
  • Established facility's annual budget and conducted monthly reviews to ensure finances were being properly allocated.
  • Tracked the profit & loss in coalition to the annual budget sit up by corporate.
  • Develop and manage the division's rolling forecasts, annual budgets, etc.
  • Full P&L responsibility for an annual budget of $3.6M.
  • Prepared the operating expense section of the annual budget submission.
  • Managed an annual budget of approximately $1.6M.
  • Prepare annual budgets and monthly variance analyses.
  • Developed annual budgets based on strategic goals.
  • Develop annual budget and profit plans.
  • Assisted with creating financial forecast for annual budget to include reforecast.
  • Prepared annual budget for the United States Cental Office approval.

Show More

106 Annual Budget Jobs

No jobs at selected location

34. Customer Base
demand arrow
low Demand
Here's how Customer Base is used in Account Operations Manager jobs:
  • Planned and executed document imaging project for entire customer base totaling 60,000 accounts resulting in improved data organization and customer service.
  • Delivered an elevated customer experience to generate a loyal customer base.
  • Directed and planned the activities of all three departments to ensure the customer base was maintained at high level of satisfaction.
  • Initial expectations are to place approximately 80-100 cold calls per day until one develops a significant customer base.
  • Marketed, prospected, called upon new potential customers, and effectively managed and retained my customer base.
  • Hired to assist with growth and expansion of customer base and business development.
  • Developed rapport with the customer base by handling difficult issues with professionalism.
  • Established and managed power base, customer base, and operations location.
  • Dedicated to building and sustaining a loyal customer base.
  • Enhance sales to current customer base.
  • Increased customer base by 10% in twenty eight months which included U.S. and Canadian customers.
  • Provide Technical Bit Proposalsand Product Application Recommendations to Dedicated Customer Base.

Show More

36 Customer Base Jobs

No jobs at selected location

35. Gaap
demand arrow
low Demand
Here's how Gaap is used in Account Operations Manager jobs:
  • Classified financial accounting transactions ensuring consistency with VA requirements of Generally Accepted Accounting Principles (GAAP) and Treasury guidelines.
  • Identified and implemented pronouncements to ensure benefit plans complied with GAAP reporting requirements.
  • Examined journal ledgers and general ledger reconciliations utilizing GAAP.
  • Analyze business and accounting processes for control refinements as products, processes, GAAP, regulatory reporting requirements change.
  • Utilized GAAP and SAP to provide accounting support for the acquisitions of financial and insurance institutions by Wells Fargo.
  • Prepare account reconciliations and review General Ledger account balances for compliance with GAAP, SOX and internal controls.
  • Developed, implemented and trained departments on company policies and procedures working in accordance with GAAP.
  • Prepared month end accruals and adjusting entries including fraud and loss estimations in accordance with GAAP
  • Aligned all financial activity with the regulations of GAAP.
  • Accumulated and applied overhead costs as required by GAAP.
  • Maintain working knowledge of GAAP.

Show More

44 Gaap Jobs

No jobs at selected location

36. Monthly Reports
demand arrow
low Demand
Here's how Monthly Reports is used in Account Operations Manager jobs:
  • Provided detailed monthly reports and updates to senior management.
  • Analyze, review, reconcile monthly reports of obligations and assist fund managers how to use proper procedures to close obligations.
  • Analyzed monthly reports and tracked expenses (i.e., labor, OT, value-added services, and vendor invoices).
  • Prepare daily, weekly and monthly reports for incoming cash, late payments, suspension of benefits and reserve analyses.
  • Generated monthly reports for senior management detailing cost center expenses, customer orders, shipments and cancellations.
  • Designed/prepared all monthly reports, both financial and statistical including all reporting to Board of Directors.
  • Created and processed monthly reports for labor hours, vehicle maintenance and fuel usage.
  • Prepare weekly and monthly reports of membership sign ups and rates per member.
  • Created daily and monthly reports showing cost savings for each account managed.
  • Monitored daily, weekly, and monthly reports and performed audit functions.
  • Produce monthly reports of aging, specific range and product group etc.
  • Reviewed daily / monthly reports for outstanding transactions that needed resolution.
  • Managed production through daily, weekly and monthly reports.
  • Prepare weekly and monthly reports.
  • Prepare monthly reports of losses, prepaid expenses, account reconciliation and others reports.

Show More

38 Monthly Reports Jobs

No jobs at selected location

37. Customer Relations
demand arrow
low Demand
Here's how Customer Relations is used in Account Operations Manager jobs:
  • Develop strategic customer relationships and continuously strengthen account penetration, working to improve customer perceptions, thus positioning Thales for growth.
  • Maintained detailed sales and account information in corporate customer relationship management system in support of cross-departmental business intelligence.
  • Managed 10 publishing services representatives that covered customer relations with publishers in subscription management and electronic access.
  • Strengthened customer relationships and improved retention by instilling a new culture of service excellence.
  • Conduct account daily inspections and established and maintained effective customer relations.
  • Fostered positive trucker-customer relations by successfully coordinating on-time pick-ups and deliveries.
  • Key account management, customer relationship development, contract negotiations.
  • Maintained customer relationships with facility Directors and Financial Officers.
  • Provided support to the Sales Dept for sales campaigns, website design, customer relations and processing.
  • Managed customer relationship, personnel administration, business development and P&L of $2-3M/year.
  • Create, maintain, and enhance strong customer relationships across various levels of the client organization.
  • Managed customer relationships at the store, district and regional levels.
  • Build a personal customer relationship that fosters trust and confidence.
  • Maintain positive and pro-active customer relations with client base.
  • Maintain outstanding customer relations throughout the process.
  • Build and maintain customer relations.
  • Award over 10 recognition awards/acknowledgement for excellent customer relations and operational support.
  • Managed customer relationships, including onboarding new clients and growing business to expand service or geographic areas.
  • Directed sales, customer relations and support for top accounts; Ericcson and NIIT.

Show More

10 Customer Relations Jobs

No jobs at selected location

38. ACH
demand arrow
low Demand
Here's how ACH is used in Account Operations Manager jobs:
  • Trained and managed 95+ employees and achieved significant improvements in their productivity.
  • Achieved company goal of 75% or better distribution on all innovation products and any products being re-introduced to the market.
  • Communicated statistical data for each customer to continuously help the company grow and to ensure high levels of customer satisfaction.
  • Enforced the highest level of quality management to maintain system integrity and achieve client satisfaction in a zero failure environment.
  • Hired into position to improve on-time delivery of product based on reputation and known ability to achieve on time results.
  • Learned the business models of each client to make sure our solution was leveraged for the best possible outcome.
  • Supported the translation of future demand from machine level to part number level to guarantee suppliers meet upcoming demands.
  • Interviewed clients regarding financial and personal wealth management goals, creating tailored investment strategies to achieve them.
  • Act in a coaching and mentoring role to staff.
  • Prepared multiple client reports as required for each contract.
  • Analyzed monthly expenses for each contract to insure accuracy.
  • Conducted staff orientation, training and coaching.
  • Acquired an average 30 accounts each quarter.
  • Selected Achievements and Contributions:.
  • Achieved the Account Revenue Growth of 10% with a target of 1%.
  • Achieved 98% AAA club satisfaction score, Feb 2004
  • Led multiple, large-scale product launches for HP and additional corporate clients with 15 to 40 deliverables for each launch.
  • Achieved customer survey scores of [ ] and eliminated contract cancellations.
  • Validated the data migration between Legacy Wachovia and Wells Fargo mainframes to ensure consistency, security and accuracy of information.
  • Coached mentored and trained workforce on new systems, where by keeping account receivables workflow processes moving expeditiously.

Show More

6 ACH Jobs

No jobs at selected location

39. Ensure Accuracy
demand arrow
low Demand
Here's how Ensure Accuracy is used in Account Operations Manager jobs:
  • Reconcile vendor accounts to ensure accuracy.
  • Maintain all client and contractor records, files, and contracts to ensure accuracy and accessibility.
  • Audit key funding points within all contracts to ensure accuracy in financial and invoicing information.
  • Inspected third party invoices to ensure accuracy and plugged data into schedules.
  • Managed the incentive process to ensure accuracy of all the data provided.
  • Monitor ERP transactions to ensure accuracy of all transactions.
  • Review mortgage history, income documents and residential submissions to ensure accuracy by conducting employment and rental history verifications.
  • Perform daily cash reconcilement of 80+ investment accounts to ensure accuracy of custodial records.
  • Review data from IRIS general ledger and Intellimatch reconcilement system to ensure accuracy.

Show More

11 Ensure Accuracy Jobs

No jobs at selected location

40. CRM
demand arrow
low Demand
Here's how CRM is used in Account Operations Manager jobs:
  • Managed documentation of CRM processes and procedures and ensured data integrity.
  • Collaborated with company President to construct sales management reports and perform lead analysis from CRM to improve sales team productivity.
  • Operated a CRM program daily to manage all new potential leads and prospects (1500 at a time.)
  • Streamlined client experience through targeted and strategic oversight of CRM, logistics, and product mix.
  • Elected to and sat on the committee responsible for selecting the company's new CRM system !
  • Managed 3 SFA pharmaceutical teams for a Fortune 100 SFA/CRM company.
  • Mentored and professional development of recruiting staff with internal Oracle CRM.
  • Log client cases for problem resolution via Microsoft CRM.
  • Monitored CRM usage in the Sales department.
  • Used CRM tools to go through the entire sales sequence.
  • Performed data analysis against KPIs by building custom queries within CRM system and attached SQL database.
  • Project Manager for all aspects of $100,000 Salesforce CRM purchase, install, and maintenance.
  • Increased productivity by implementing and managing Salesforce CRM and EchoSign tools.
  • Maintain numerous department inboxes via MS Office Outlook & CRM.
  • Ticket operations experience with Paciolan, CRM and Salesforce
  • Experienced in Aspect, Avaya, CRM, Siebel, Blue Pumpkin, CMS technologies.

Show More

432 CRM Jobs

No jobs at selected location

41. Expense Reports
demand arrow
low Demand
Here's how Expense Reports is used in Account Operations Manager jobs:
  • Produced distribution expense reports quarterly, reviewed expense accruals for several departments to verify in-line with estimated expenses.
  • Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
  • Prepared budget and expense reports based on monthly revenues, and expenses.
  • Generated and analyzed company cost and expense reports for CEO and CFO.
  • Conduct reimbursements for expense reports and American Express credit card holders.
  • Generated vendor and employee expense reports on a weekly basis.
  • Audited employee expense reports before issuing payment.
  • Review employee expense reports and coding.
  • Processed employee submitted expense reports including executive corporate credit cards.
  • Conducted internal audit of claims, purchase orders, invoices and expense reports to ensure compliance and accuracy.
  • Prepared and billed client fee expenses, employee expense reports and ad hoc.
  • Audited expense reports to ensure accuracy before payments were made.

Show More

12 Expense Reports Jobs

No jobs at selected location

42. Osha
demand arrow
low Demand
Here's how Osha is used in Account Operations Manager jobs:
  • Managed safety inspections, safety training and regulations enforcement for OSHA.
  • Developed job descriptions, training materials, and managed documentation process to bring accounts to compliance with company and OSHA policies.
  • Administered safety program, per OSHA standards, trained employees and compiled all reports.
  • Managed safety, productivity and quality to TGLC and OSHA standards.
  • Implement lab set-up, training and oversaw all OSHA/HIPAA regulations.
  • Managed all hazardous waste and coordinated all OSHA audits.
  • Monitor, Train, and enforce OSHA and DOT regulations
  • Coordinated company safety procedures for OSHA, Toxics & Hazardous Waste.

Show More

14 Osha Jobs

No jobs at selected location

43. Ensure Compliance
demand arrow
low Demand
Here's how Ensure Compliance is used in Account Operations Manager jobs:
  • Performed complex reconciliations on various GL accounts and monitored outstanding items to ensure compliance with corporate policies.
  • Reviewed property budgets for partnership investments to ensure compliance with partnership agreements.
  • Prepare documentation for outstanding items to ensure compliance with corporate policies.
  • Worked with Field Sales managers to resolve problems and to ensure compliance with account directives was maintained at all times.
  • Promoted continuous process improvements, maintain banking relationships, and ensure compliance with federal, state and local tax filings.
  • Analyzed daily trade algorithm output to ensure compliance with specifications unique to each client account.
  • Collaborated with various departments and external legal counsel to ensure compliance with laws and policies.
  • Reviewed and revised accounting policies and procedures as needed to ensure compliancewith changing regulatory and corporate policy requirements and process improvement.
  • Visited and inspected different client locations throughout the Carolinas to ensure compliance with company procedures and policies.

Show More

340 Ensure Compliance Jobs

No jobs at selected location

44. Accounts Receivables
demand arrow
low Demand
Here's how Accounts Receivables is used in Account Operations Manager jobs:
  • Factored accounts receivables during transition period which aided the company in maintaining solvency.
  • Reviewed and made necessary changes and recommendations; performed collections of accounts receivables.
  • Introduced and Improved accounts receivables and collection policies, which decreased outstanding receivables by an average of 30% monthly.
  • Handled accounting functions: Monthly payroll, accounts receivables, accounts payable and insurance records.
  • Performed all accounts payables and accounts receivables functions; process credit card receipts and maintain merchant account 5.
  • Processed all Accounts Payables and Accounts Receivables, processed Purchase Orders, Inventory, and Bookkeeping.
  • Develop and maintain policies and procedures as they relate to accounts receivables.
  • Purified the accounts payables and accounts receivables (reimbursable) daily.
  • Manage and adjust Accounts Receivables/Payables monthly.
  • Maintained company accounts receivables and payables.
  • Process accounts receivables and payables.

Show More

1 Accounts Receivables Jobs

No jobs at selected location

45. SLA
demand arrow
low Demand
Here's how SLA is used in Account Operations Manager jobs:
  • Monitor daily activities to ensure deadlines/SLA productivity quality standards are met.
  • Identified client expectations and opportunities to effectively translate client requests.
  • Directed training of BCD staff on UBS travel program and policy while ensuring SLA levels and client expectations were met.
  • Slashed costs and average of 10% each year and added revenue 5% YOY during tenure.
  • Monitored individual case management to ensure SLA (Service Level Agreement) goals for client satisfaction.
  • Translated regulations and policies in Foreign Military Sales (FMS) for centralized accounting activities.
  • Tailor communications for multiple groups regarding changes due to new legislation or in corporate policy.
  • Slashed costs by 18% with the development of tactical operational planning strategies.
  • Managed P&L and SLA - exceeded company and client objectives.
  • Improved SLA performance by 10-15% within first year.
  • Recognized as a Top 5 Region across the globe - representing 22 countries in the Caribbean Islands and Central America.
  • Key contributor to RFP process; drafted Master Services Agreement utilized as foundation for new SLAs.
  • Created new SLAs and reduced headcount from 123 to 65 while maintaining optimum service levels.
  • Track key performance metrics, manage SLAs, and provide relevant project status updates.
  • Monitor and maintain compliance with service level agreements (SLAs) and client expectations.
  • Designed and deployed forecasts, strategic plans, and contingencies to successfully meet SLAs.
  • Increased SLA attainment by 25% across all Infrastructure teams by implementing "Proactive Escalations" within our BMC Remedy system.
  • Ensured that service delivery was effectively achieved by meeting or exceeding all SLAs and KPIs.

Show More

23 SLA Jobs

No jobs at selected location

46. Business Operations
demand arrow
low Demand
Here's how Business Operations is used in Account Operations Manager jobs:
  • Managed business operations, including managing the relationships with external stakeholders, banks and exchanges.
  • Conducted analysis and executed strategic plans to improve business operations.
  • Manage and direct all business operations to ensure optimal productivity.
  • Increased Revenue by identifying, presenting and closing on software deals which would enhance client's daily business operations.
  • Manage $17M budget involving payroll and business operations.
  • Analyze steps for process improvement within the independent contractor's business operations for optimal efficiency.
  • Provide complete bookkeeping support to accounts payable & business operations via QuickBooks and Microsoft: Word and Excel.
  • Maintain cost effective business operations, provide staffing,training and introducing new processess and initiatives.

Show More

222 Business Operations Jobs

No jobs at selected location

47. CPA
demand arrow
low Demand
Here's how CPA is used in Account Operations Manager jobs:
  • Maintain a daily working environment with Comptroller/CPA assisting daily with operational accounting.
  • Created and verified all pertinent financial statements for business loans and worked with outside CPA firms for yearly audits.
  • Work closely with outside CPA in the preparation and analyses of income, state, and federal taxes.
  • Calculated bankruptcy valuations, payout models and settlement awards by AICPA standards.
  • Worked with CPA firm to delegate duties for financial statements and operations.
  • Act in accordance with FDCPA policies and Regulation's B and Z.
  • Worked with individual property owner's private CPA firm on annual reviews.
  • Provided CPA firm with necessary documents for annual Federal Tax Return.
  • Prepared financial reports and tax documentation for external tax CPA.
  • Perform multiple client books write up and CPA outsourcing.
  • Acted as liaison between clients and CPA and have developed a relationship with each and every one.
  • Front Office responsibilities included Standard Accounting and Bookkeeping processes AP/AR/Bank Rec./JE/GL/Inventory/Payroll and reporting for the CPA review.
  • Worked with Company CPA for year-end financials.

Show More

65 CPA Jobs

No jobs at selected location

48. Variance Analysis
demand arrow
low Demand
Here's how Variance Analysis is used in Account Operations Manager jobs:
  • Conduct variance analysis, inventory audits, and production capacity planning and productivity.
  • Prepared monthly inventory reports and variance analysis.
  • Prepared monthly cost accounting reviews and bill of material (BOM) variance analysis.
  • Update Slippage analysis and Quality Assurance system with trade data for variance analysis.

Show More

60 Variance Analysis Jobs

No jobs at selected location

49. Internal Controls
demand arrow
low Demand
Here's how Internal Controls is used in Account Operations Manager jobs:
  • Perform FDICIA testing and Financial Reporting Internal Controls monitoring according to regulatory guidance.
  • Document inventory transaction cycles for review of internal controls and process efficiency.
  • Performed financial analysis; ensured effectiveness of internal controls.
  • Reviewed responsibilities and oversight of POS, updated procedures for sales support and internal controls.
  • Implement and enforce policies and effective internal controls.
  • Ensured all Internal Controls were adhered to.
  • Documented procedures, processes and internal controls.
  • Reduced annual financial audit costs by 40% by improving documentation, internal controls, and negotiation.
  • Create procedure manuals, employee training, and funds management processes focusing on internal controls.

Show More

96 Internal Controls Jobs

No jobs at selected location

50. Performance Reviews
demand arrow
low Demand
Here's how Performance Reviews is used in Account Operations Manager jobs:
  • Recruited and hired personnel and conducted employee performance reviews and evaluations.
  • Administered performance reviews, disciplinary actions and terminations.
  • Hired, trained, scheduled operations staff, and conducted performance reviews fostering full engagement.
  • Scheduled training and work assignments as well as submitted annual performance reviews.
  • Achieved Exceeds Expectations on past 5 annual performance reviews.
  • Participated in contract negotiations and account integration through product delivery Created, analyzed, monitored, and conducted quarterly business performance reviews

Show More

32 Performance Reviews Jobs

No jobs at selected location

Account Operations Manager Jobs

NO RESULTS

Aw snap, no jobs found.

20 Most Common Skills For An Account Operations Manager

Financial Statements

24.2%

Customer Service

14.5%

General Ledger Accounts

11.4%

Client Relationships

6.2%

Journal Entries

4.9%

External Auditors

4.7%

A/P

4.0%

Daily Operations

3.7%

Revenue Growth

2.8%

New Accounts

2.8%

Account Management

2.6%

Human Resources

2.3%

Process Improvement

2.2%

Quickbooks

2.2%

Data Entry

2.0%

Business Development

2.0%

Balance Sheet

2.0%

Key Performance Indicators

2.0%

Project Management

1.8%

Inventory Control

1.8%
Show More

Typical Skill-Sets Required For An Account Operations Manager

Rank Skill
1 Financial Statements 18.7%
2 Customer Service 11.2%
3 General Ledger Accounts 8.7%
4 Client Relationships 4.7%
5 Journal Entries 3.8%
6 External Auditors 3.6%
7 A/P 3.1%
8 Daily Operations 2.8%
9 Revenue Growth 2.2%
10 New Accounts 2.1%
11 Account Management 2.0%
12 Human Resources 1.8%
13 Process Improvement 1.7%
14 Quickbooks 1.7%
15 Data Entry 1.6%
16 Business Development 1.5%
17 Balance Sheet 1.5%
18 Key Performance Indicators 1.5%
19 Project Management 1.4%
20 Inventory Control 1.4%
21 Account Operations 1.2%
22 Special Projects 1.0%
23 Direct Reports 1.0%
24 Inventory Management 1.0%
25 Monthly Basis 1.0%
26 Day-To-Day Operations 0.9%
27 Performance Management 0.9%
28 Technical Support 0.9%
29 New Clients 0.8%
30 Customer Accounts 0.8%
31 Xerox 0.8%
32 Staff Members 0.8%
33 Annual Budget 0.8%
34 Customer Base 0.8%
35 Gaap 0.7%
36 Monthly Reports 0.7%
37 Customer Relations 0.7%
38 ACH 0.7%
39 Ensure Accuracy 0.7%
40 CRM 0.7%
41 Expense Reports 0.7%
42 Osha 0.7%
43 Ensure Compliance 0.7%
44 Accounts Receivables 0.6%
45 SLA 0.6%
46 Business Operations 0.6%
47 CPA 0.6%
48 Variance Analysis 0.6%
49 Internal Controls 0.6%
50 Performance Reviews 0.6%
{[{skill.rank}]} {[{skill.name}]} {[{skill.percentageDisplay}]}%
Show More

68,272 Account Operations Manager Jobs

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.