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Become An Account Receivable Associate

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Working As An Account Receivable Associate

  • Getting Information
  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Repetitive

  • $45,000

    Average Salary

What Does An Account Receivable Associate Do

Bill and account collectors try to recover payment on overdue bills. They negotiate repayment plans with debtors and help them find solutions to make paying their overdue bills easier.

Duties

Bill and account collectors typically do the following:

  • Find consumers and businesses who have overdue bills
  • Track down consumers who have an out-of-date address by using the Internet, post office, credit bureaus, or neighbors—a process called “skip tracing”
  • Inform debtors that they have an overdue bill and try to negotiate a payment
  • Explain the terms of sale or contract with the debtor, when necessary
  • Learn the reasons for the overdue bills, which can help with the negotiations
  • Offer credit advice or refer a consumer to a debt counselor, when appropriate

Bill and account collectors generally contact debtors by phone, although sometimes they do so by mail. They use computer systems to update contact information and record past collection attempts with a particular debtor. Keeping these records can help collectors with future negotiations.

The main job of bill and account collectors is finding a solution that is acceptable to the debtor and maximizes payment to the creditor. Listening to the debtor and paying attention to his or her concerns can help the collector negotiate a solution.

After the collector and debtor agree on a repayment plan, the collector continually checks to ensure that the debtor pays on time. If the debtor does not pay, the collector submits a statement to the creditor, who can take legal action. In extreme cases, this legal action may include taking back goods or disconnecting service.

Collectors must follow federal and state laws that govern debt collection. These laws require that collectors make sure they are talking with the debtor before announcing that the purpose of the call is to collect a debt. A collector also must give a statement, called “mini-Miranda,” which informs the account holder that they are speaking with a bill or debt collector.

Although many collectors work for third-party collection agencies, some work in-house for the original creditor, such as a credit-card company or a health care provider. The day-to-day activities of in-house collectors are generally the same as those of other collectors.

Collectors usually have goals they are expected to meet. Typically, these include calls per hour and success rates.

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How To Become An Account Receivable Associate

Collectors usually must have a high school diploma. A few months of on-the-job training is common.

Education

Most bill and account collectors are required to have a high school diploma, although some employers prefer applicants who have taken some college courses. Communication, accounting, and basic computer courses are examples of classes that are helpful for entering this occupation.

Training

Collectors usually get 1 to 3 months of on-the-job training after being hired. Training includes learning the company’s policies and computer software and learning the laws for debt collection in the Fair Debt Collection Practices Act, as well as their state’s debt-collection regulations. Collectors also may be trained in negotiation techniques.

Important Qualities

Listening skills. Collectors must pay attention to what debtors say when trying to negotiate a repayment plan. Learning the particular situation of the debtors and how they fell into debt can help collectors suggest solutions.

Negotiating skills. The main aspects of a collector’s job are reconciling the differences between two parties (the debtor and the creditor) and offering a solution that is acceptable to both parties.

Speaking skills. Collectors must be able to speak to debtors to explain their choices and ensure that they fully understand what is being said.

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Account Receivable Associate Career Paths

Account Receivable Associate
Accounts Receivable Specialist Staff Accountant Accountant
Controller
9 Yearsyrs
Accounts Receivable Specialist Staff Accountant Finance Analyst
Finance Manager
7 Yearsyrs
Accounts Receivable Specialist Staff Accountant Senior Accountant
Assistant Controller
6 Yearsyrs
Billing Specialist Specialist Consultant
Accounting Manager
7 Yearsyrs
Billing Specialist Team Leader Office Manager
Business Office Manager
7 Yearsyrs
Billing Specialist Medical Coder Office Manager
Administrative Manager
6 Yearsyrs
Accountant Office Manager
Office Manager Of Human Resources
6 Yearsyrs
Accountant Senior Accountant Controller
Finance Controller
9 Yearsyrs
Accounts Receivable Supervisor Senior Accountant
Accounts Payable Manager
7 Yearsyrs
Accounts Receivable Supervisor Credit Manager
Credit And Collection Manager
7 Yearsyrs
Accounts Receivable Supervisor Credit Manager Credit And Collection Manager
Accounts Receivable Manager
6 Yearsyrs
Accounts Receivable Analyst Credit Analyst
Credit Manager
5 Yearsyrs
Accounts Receivable Analyst Credit Analyst Credit Manager
Collections Manager
5 Yearsyrs
Accounts Receivable Analyst Finance Analyst Revenue Analyst
Revenue Manager
8 Yearsyrs
Finance Analyst Account Manager Client Services Manager
Client Manager
6 Yearsyrs
Credit Analyst Collection Supervisor Billing Supervisor
Patient Account Manager
7 Yearsyrs
Analyst Controller Treasurer
Accountant And Office Manager
6 Yearsyrs
Accounts Receivable Clerk Billing And Insurance Coordinator
Senior Billing Specialist
7 Yearsyrs
Accounts Receivable Clerk Collections Specialist Credit And Collections Analyst
Senior Accounts Receivable Specialist
7 Yearsyrs
Accounts Receivable Clerk Credit And Collections Analyst Senior Credit And Collections Analyst
Senior Accounts Receivable Analyst
7 Yearsyrs
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Do you work as an Account Receivable Associate?

Help others decide if this is a good career for them

Average Length of Employment
Account Technician 3.4 years
Collection Analyst 2.9 years
Account Processor 2.9 years
Account Associate 2.8 years
Account Specialist 2.7 years
Top Careers Before Account Receivable Associate
Cashier 4.1%
Bookkeeper 3.4%
Internship 2.6%
Top Careers After Account Receivable Associate
Accountant 4.0%
Bookkeeper 3.9%
Cashier 3.1%

Do you work as an Account Receivable Associate?

Account Receivable Associate Demographics

Gender

Female

66.7%

Male

21.4%

Unknown

11.9%
Ethnicity

White

59.2%

Hispanic or Latino

16.4%

Black or African American

12.2%

Asian

8.5%

Unknown

3.6%
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Foreign Languages Spoken

Spanish

58.6%

Chinese

8.6%

Mandarin

5.7%

French

4.3%

Japanese

2.9%

Korean

2.9%

Russian

2.9%

Swedish

1.4%

Portuguese

1.4%

Bulgarian

1.4%

Finnish

1.4%

Cantonese

1.4%

Gujarati

1.4%

Hindi

1.4%

Tagalog

1.4%

Polish

1.4%

Italian

1.4%
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Account Receivable Associate Education

Schools

University of Phoenix

27.2%

Strayer University

11.7%

Temple University

4.7%

Florida State College at Jacksonville

4.2%

Kean University

4.2%

Southern New Hampshire University

4.2%

New York University

3.8%

California State University - Fullerton

3.3%

San Francisco State University

3.3%

University of Maryland - University College

3.3%

Pennsylvania State University

3.3%

American InterContinental University

3.3%

Northern Virginia Community College

3.3%

Saint Leo University

3.3%

Robert Morris University

2.8%

Ashford University

2.8%

University of Texas at Austin

2.8%

Austin Community College

2.8%

Western Governors University

2.8%

Eastern Connecticut State University

2.8%
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Majors

Business

32.6%

Accounting

29.5%

Finance

7.2%

Health Care Administration

4.9%

Psychology

3.7%

Management

3.1%

Marketing

1.8%

Human Resources Management

1.7%

General Studies

1.6%

Nursing

1.6%

English

1.6%

Economics

1.5%

Liberal Arts

1.4%

Education

1.4%

Computer Science

1.2%

Communication

1.1%

Criminal Justice

1.1%

Information Technology

1.1%

Secretarial And Administrative Science

1.0%

Computer Information Systems

0.8%
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Degrees

Bachelors

42.3%

Other

22.3%

Associate

17.3%

Masters

11.3%

Certificate

4.5%

Diploma

1.9%

License

0.3%

Doctorate

0.2%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$45,000
View Detailed Salary Report
$32,000
Min 10%
$45,000
Median 50%
$45,000
Median 50%
$45,000
Median 50%
$45,000
Median 50%
$45,000
Median 50%
$45,000
Median 50%
$45,000
Median 50%
$64,000
Max 90%
Best Paying Company
Steward Health Care System
Highest Paying City
Burlingame, CA
Highest Paying State
Hawaii
Avg Experience Level
3.0 years
How much does an Account Receivable Associate make at top companies?
The national average salary for an Account Receivable Associate in the United States is $45,741 per year or $22 per hour. Those in the bottom 10 percent make under $32,000 a year, and the top 10 percent make over $64,000.

Real Account Receivable Associate Salaries

Job Title Company Location Start Date Salary
Associate, A&R The Travelers Indemnity Company Hartford, CT Aug 17, 2016 $91,957 -
$143,900
Associate, A&R The Travelers Indemnity Company Hartford, CT Aug 15, 2016 $91,957 -
$143,900
Associate, A&R The Travelers Indemnity Company Hartford, CT Nov 07, 2016 $91,957 -
$143,900
Associate, A&R The Travelers Indemnity Company Hartford, CT Apr 13, 2011 $86,736 -
$95,500
Associate, A&R The Travelers Indemnity Company Saint Paul, MN Oct 01, 2013 $86,570 -
$96,000
Associate, A&R The Travelers Indemnity Company Hartford, CT Mar 09, 2015 $86,528 -
$129,090
Associate, A&R The Travelers Indemnity Company Hartford, CT Sep 26, 2013 $82,368 -
$126,000
Associate, A&R The Travelers Indemnity Company Hartford, CT Apr 01, 2015 $77,376 -
$123,090
Associate, A&R The Travelers Indemnity Company Hartford, CT May 19, 2014 $73,112 -
$123,090
Associate, A&R The Travelers Indemnity Company Hartford, CT Nov 07, 2014 $73,112 -
$123,090

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Top Skills for An Account Receivable Associate

  1. Payment Arrangements
  2. Financial Statements
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Negotiated payment arrangements on a variety of client portfolios including credit cards, cellular wireless, auto, and mortgages.
  • Prepared financial statements and reports by collecting, analyzing and summarizing account receivable information.
  • Provided exceptional customer services by accurately identified billing issues and worked with clients to submit them appropriately.
  • Maintained adherence to corporate A/R standards; addressed escalated issues to supervisor and vendors regarding accounts receivables.
  • Monitor customer account details and identify and investigate non-payments, delayed payments and other irregularities.

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Top Account Receivable Associate Employers

Jobs From Top Account Receivable Associate Employers

Account Receivable Associate Videos

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