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Account Receivable Associate skills for your resume and career

Updated January 8, 2025
5 min read
Quoted Expert
Frank Longo
Account Receivable Associate Example Skills
Below we've compiled a list of the most critical account receivable associate skills. We ranked the top skills for account receivable associates based on the percentage of resumes they appeared on. For example, 19.2% of account receivable associate resumes contained customer service as a skill. Continue reading to find out what skills an account receivable associate needs to be successful in the workplace.

15 account receivable associate skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how account receivable associates use customer service:
  • Provide exceptional customer service to every account, offering options available to ensure complete customer satisfaction and build long-term relationships.
  • Verify the validity of account discrepancies by obtaining and investigating information from sales, customer service departments and customers.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how account receivable associates use data entry:
  • Perform data entry of billing information including editing and verifying accuracy of created invoices.
  • Processed backup reports after data entry, as well as printed and distributed monthly financial reports.

3. Patients

Here's how account receivable associates use patients:
  • Provided solutions to indigent patients.
  • Answer and resolve patient billing inquires as well as taking payments and posting to patients account.

4. Good Judgment

Here's how account receivable associates use good judgment:
  • Use specific criteria to review information on credit applications and credit files and use good judgment in processing new accounts.

5. Credit Card Payments

Here's how account receivable associates use credit card payments:
  • Distributed cash reports within department, processed client credit card payments via fax using QuickPro 32, entered comments if needed.
  • Assisted the Senior Accountant and identified credit card payments on a monthly basis to help the with bank reconciliations.

6. Cash Application

Here's how account receivable associates use cash application:
  • Managed account reconciliation, cash applications and production of monthly statements for 30+ Medical Institution clients at full-service collection agency.
  • Completed daily order entry, billing, cash applications and account reconciliations accurately.

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7. Collection Efforts

In general, collection efforts referr to the process of collecting specific objects. The object can be tangible such as clothes, money, any physical product, or intangible such as data and information. However, the term is mostly used to indicate the collection of money or funds.

Here's how account receivable associates use collection efforts:
  • Prepared weekly account listings for all collectors to facilitate effective collection efforts.
  • Review and identify delinquent accounts requiring external business to business collection efforts.

8. Reconciliations

Here's how account receivable associates use reconciliations:
  • Managed daily credit card reconciliations and personally delivered regular cash deposits in a safe and professional manner.
  • Process owner of Account Reconciliations, investigate and resolve invalid or unauthorized deductions.

9. General Ledger

Here's how account receivable associates use general ledger:
  • Accomplished change to new accounting system for general ledger ensuring accuracy in data through testing and trained management on new technology implementation
  • Balanced cash ledgers daily in preparation for the general ledger monthly reconciliation.

10. Cash Receipts

Here's how account receivable associates use cash receipts:
  • Deposit reconciliation; researched/appropriately applied unidentified /miscellaneous cash receipts.
  • Followed established procedure for processing cash receipts and preparing bank deposits.

11. Patient Accounts

Patient accounts are a part of a hospital information system that is used for storing financial data, keeping a record of healthcare costs, and providing information regarding patient billing. It deals with the financial aspects of the healthcare setting.

Here's how account receivable associates use patient accounts:
  • Processed AA Sheets as needed and documented patient accounts in coded notes for all actions taken.
  • Handle all insurance calls, insurance problems, and patient account calls.

12. Accounts Receivables

Here's how account receivable associates use accounts receivables:
  • Supported operations by developing relationships to facilitate the accounts receivables process.
  • Managed accounts receivables on a daily basis and resolved discrepancies effectively.

13. ACH

Automated Clearing House, ACH is a computerized electronic network to process, coordinate and manage transactions (credit and debit) and automated money transfers between banks and other financial institutions without the use of paper checks, electronic transfers, credit cards, or cash networks. The ACH network is regulated by the federal government and managed by the National Automated Clearing House Association (NACHA).

Here's how account receivable associates use ach:
  • Received payments by credit card, ACH (automated clearing house) and electronic bank deposits.
  • Review and process payments deposits, ACH's and collections on past due customer accounts.

14. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how account receivable associates use financial statements:
  • Provided annual tax reporting information to homeowners and prepared monthly financial statements to clients.
  • Produce the monthly financial statements respecting deadlines established by Management.

15. Appeals

Here's how account receivable associates use appeals:
  • Prepare or make corrections to HCFA 1500 forms, UB-92s, and savings analysis for appeals.
  • Send appeals for incorrect denials or special circumstance claims that need to be reprocessed.
top-skills

What skills help Account Receivable Associates find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What hard/technical skills are most important for Account Receivable Associates?

Frank Longo

Assistant Professor of Business, Centenary University

Proficiency with emerging technology is an attention-getter. We should note that the Certified Public Accountants Exam will contain three sections by 2024, including Data Analytics, Tax Compliance and Planning, and Information System and Controls. A basic knowledge will be required in each of these, and the CPA candidate will identify one area of the above for more detailed testing. This change in knowledge requirements reflects the skills employers see as most important to hire. Using technology in any of these areas can move a candidate to the top of the hiring list. We should emphasize that the job candidate does not need to be an expert in each area, but the ability to effectively use technology in one area is important. Employers are looking for the ability to use technology in information security, business processes, information systems, IT audits, data analytics, and tax planning but not all of them.

Keep in mind that successful firms performed audits, prepared tax returns, advised clients on data security, and much more during the pandemic, and they often did so remotely. This can be expected to continue into the future.
Do you want to know more?
Read more about what experts have to say about Account Receivable Associate

List of account receivable associate skills to add to your resume

Account Receivable Associate Skills

The most important skills for an account receivable associate resume and required skills for an account receivable associate to have include:

  • Customer Service
  • Data Entry
  • Patients
  • Good Judgment
  • Credit Card Payments
  • Cash Application
  • Collection Efforts
  • Reconciliations
  • General Ledger
  • Cash Receipts
  • Patient Accounts
  • Accounts Receivables
  • ACH
  • Financial Statements
  • Appeals
  • Billing Issues
  • Collection Calls
  • Past Due Accounts
  • Lockbox
  • Credit Memos
  • Delinquent Accounts
  • Journal Entries
  • Customer Inquiries
  • Past Due Invoices
  • Account Balances
  • EDI
  • Bank Deposits
  • Financial Reports
  • Account Reconciliations
  • EOB
  • Medicaid
  • Bank Accounts
  • Client Accounts
  • Unpaid Invoices
  • Bank Statements
  • Customer Invoices
  • Wire Transfers
  • AS400
  • Past Due Balances
  • CPT
  • Charge Backs
  • Process Payments
  • Credit Lines
  • Financial Data
  • Payment Arrangements
  • Receivable Reports
  • Credit Limits
  • Receivable Functions
  • QuickBooks
  • Debit Memos

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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