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What does an Account Receivable Associate do?

Updated January 8, 2025
7 min read
What does an Account Receivable Associate do

An account receivable associate is responsible for collecting and posting client payments for the company's services, recording system transactions timely, and reaching out to clients for outstanding bills. Account receivable associates settle accurate receipts for records, resolve payment discrepancies, and handle other related financial transactions. They also create comprehensive financial reports to the supervisor for review and submission to the senior management. An account receivable associate reviews contract agreements and discusses payment terms with the clients.

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Account receivable associate responsibilities

Here are examples of responsibilities from real account receivable associate resumes:

  • Manage daily credit card reconciliations and personally deliver regular cash deposits in a safe and professional manner.
  • Manage profitable accounts receivable ledgers for existing and new clientele maintaining accuracy of monies enter to appropriate relate account.
  • Participate in month end close process by ensuring all assign journal entries and account reconciliations are perform timely and accurately.
  • Receive payments by credit card, ACH (automate clearing house) and electronic bank deposits.
  • Create and process ACH draft files, credit cards and manual deposits for multiple bank accounts.
  • Print and export daily EDI orders, match documents by PO number and forward to shipping department for processing.
  • Audit patients account to determine if insurance company denials need to be appeal or adjust off according to policies and procedures.
  • Provide solutions to indigent patients.
  • Write appeals for additional reimbursement.
  • Create PowerPoint presentations for business development.
  • Present the ideas to management using Microsoft PowerPoint.
  • Follow up on outstanding Medicare/Medicaid claims and appeals to maximize reimbursement.
  • Adhere to HIPAA regulations by verifying pertinent information to determine caller authorization level receiving information on account.
  • Maintain filing system for invoices and inventory in PeopleSoft ensuring all company policies, regulations and procedures are follow.
  • Escalate issues with internal business partners for quick resolution to ensure customer satisfaction to maintain health of portfolio against assign metrics.

Account receivable associate skills and personality traits

We calculated that 19% of Account Receivable Associates are proficient in Customer Service, Data Entry, and Patients. They’re also known for soft skills such as Listening skills, Negotiating skills, and Speaking skills.

We break down the percentage of Account Receivable Associates that have these skills listed on their resume here:

  • Customer Service, 19%

    Provide exceptional customer service to every account, offering options available to ensure complete customer satisfaction and build long-term relationships.

  • Data Entry, 8%

    Perform data entry of billing information including editing and verifying accuracy of created invoices.

  • Patients, 8%

    Provided solutions to indigent patients.

  • Good Judgment, 5%

    Use specific criteria to review information on credit applications and credit files and use good judgment in processing new accounts.

  • Credit Card Payments, 4%

    Distributed cash reports within department, processed client credit card payments via fax using QuickPro 32, entered comments if needed.

  • Cash Application, 4%

    Managed account reconciliation, cash applications and production of monthly statements for 30+ Medical Institution clients at full-service collection agency.

"customer service," "data entry," and "patients" are among the most common skills that account receivable associates use at work. You can find even more account receivable associate responsibilities below, including:

Listening skills. The most essential soft skill for an account receivable associate to carry out their responsibilities is listening skills. This skill is important for the role because "collectors must pay attention to what debtors say when trying to negotiate a repayment plan." Additionally, an account receivable associate resume shows how their duties depend on listening skills: "communicated with all partners in regards to their upcoming or past due invoices. "

Negotiating skills. Another soft skill that's essential for fulfilling account receivable associate duties is negotiating skills. The role rewards competence in this skill because "the main aspects of a collector’s job are reconciling the differences between two parties (the debtor and the creditor) and offering a solution that is acceptable to both parties." According to an account receivable associate resume, here's how account receivable associates can utilize negotiating skills in their job responsibilities: "collected on delinquent customer accounts negotiating short-term payment arrangements before referring to outside collection agencies. "

Speaking skills. This is an important skill for account receivable associates to perform their duties. For an example of how account receivable associate responsibilities depend on this skill, consider that "collectors must be able to speak to debtors to explain their options and ensure that they fully understand what is being said." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of an account receivable associate: "maintained adherence to corporate a/r standards; addressed escalated issues to supervisor and vendors regarding accounts receivables. ".

Most common account receivable associate skills

Choose from 10+ customizable account receivable associate resume templates

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Account Receivable Associate Resume
Account Receivable Associate Resume
Account Receivable Associate Resume
Account Receivable Associate Resume
Account Receivable Associate Resume
Account Receivable Associate Resume
Account Receivable Associate Resume
Account Receivable Associate Resume
Account Receivable Associate Resume
Account Receivable Associate Resume
Account Receivable Associate Resume
Account Receivable Associate Resume
Account Receivable Associate Resume
Account Receivable Associate Resume
Account Receivable Associate Resume
Account Receivable Associate Resume

Compare different account receivable associates

Account receivable associate vs. Billing analyst

A billing analyst is responsible for supporting the operations of an accounting department, evaluating and issuing invoices, and analyzing the financial transactions of the company. Billing analysts assist with creating financial statements and reports, managing billing discrepancies, updating recent account statements on the company's database, and checking the accuracy of balance sheets. A billing analyst must have excellent analytical skills, as well as the knowledge of the accounting principles, performing account reconciliations, processing receivables, and tracking clients' billing statements.

The annual salary of billing analysts is $8,292 higher than the average salary of account receivable associates.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both account receivable associate and billing analyst positions are skilled in customer service, data entry, and patients.

There are some key differences in the responsibilities of each position. For example, account receivable associate responsibilities require skills like "good judgment," "credit card payments," "collection efforts," and "cash receipts." Meanwhile a typical billing analyst has skills in areas such as "strong analytical," "billing system," "powerpoint," and "excellent time management." This difference in skills reveals the differences in what each career does.

Billing analysts tend to make the most money working in the finance industry, where they earn an average salary of $73,956. In contrast, account receivable associates make the biggest average salary, $51,557, in the technology industry.On average, billing analysts reach similar levels of education than account receivable associates. Billing analysts are 2.1% more likely to earn a Master's Degree and 0.1% more likely to graduate with a Doctoral Degree.

Account receivable associate vs. Finance clerk

Finance clerks are financial professionals who are responsible for performing various administrative tasks such as keeping financial records, preparing bills, and delivering excellent customer service. These clerks are required to process bills, checks, receipts, and other documents to ensure that they are all properly signed and distributed. They must verify financial and other data so that they can enter those data into the database and maintain updated records. Finance clerks must also assist with account reconciliations and should report the status of accounts and discrepancies to the management.

Finance clerk positions earn lower pay than account receivable associate roles. They earn a $4,027 lower salary than account receivable associates per year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both account receivable associates and finance clerks have skills such as "data entry," "accounts receivables," and "financial statements. "

Each career also uses different skills, according to real account receivable associate resumes. While account receivable associate responsibilities can utilize skills like "customer service," "patients," "good judgment," and "credit card payments," finance clerks use skills like "purchase orders," "hr," "credit card," and "telephone calls."

On average, finance clerks earn a lower salary than account receivable associates. Some industries support higher salaries in each profession. Interestingly enough, finance clerks earn the most pay in the government industry with an average salary of $40,090. Whereas account receivable associates have higher pay in the technology industry, with an average salary of $51,557.In general, finance clerks achieve similar levels of education than account receivable associates. They're 0.6% less likely to obtain a Master's Degree while being 0.1% more likely to earn a Doctoral Degree.

Account receivable associate vs. Billing and insurance coordinator

A billing and insurance coordinator is responsible for coordinating with employees from different departments of an organization for billing and insurance processing purposes. Billing and insurance coordinators sort mail for distribution to appropriate personnel, performing administrative and clerical duties as needed, managing and releasing of invoices under the manager's supervision, and responding to employees' inquiries and concerns. A billing and insurance coordinator must be highly analytical, as well as have excellent knowledge of the insurance disciplines and processes to assist the employees with their payments and benefits.

On average, billing and insurance coordinators earn lower salaries than account receivable associates, with a $2,111 difference per year.By looking over several account receivable associates and billing and insurance coordinators resumes, we found that both roles require similar skills in their day-to-day duties, such as "customer service," "data entry," and "patients." But beyond that, the careers look very different.

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, an account receivable associate is likely to be skilled in "good judgment," "credit card payments," "collection efforts," and "reconciliations," while a typical billing and insurance coordinator is skilled in "billing system," "work ethic," "strong work ethic," and "medical billing."

Billing and insurance coordinators make a very good living in the professional industry with an average annual salary of $58,069. On the other hand, account receivable associates are paid the highest salary in the technology industry, with average annual pay of $51,557.When it comes to education, billing and insurance coordinators tend to earn similar degree levels compared to account receivable associates. In fact, they're 1.0% less likely to earn a Master's Degree, and 0.1% less likely to graduate with a Doctoral Degree.

Account receivable associate vs. Payment processor

A payment processor is responsible for managing and informing the clients of their payment obligations for the services offered by a financial institution or other related organizations. Payment processors record transactions and ensure the timely completion of account statements. They discuss the terms and conditions of the service contract with the clients and respond to their inquiries and concerns. A payment processor must have excellent communication and organizational skills, especially in coming up with repayment plans and solutions for clients who are not able to pay services in time.

Payment processors average a lower salary than the annual salary of account receivable associates. The difference is about $9,222 per year.While both account receivable associates and payment processors complete day-to-day tasks using similar skills like customer service, data entry, and patients, the two careers vary in some skills.While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "good judgment," "collection efforts," "reconciliations," and "cash receipts" are skills that commonly show up on account receivable associate resumes. On the other hand, payment processors use skills like phone calls, patient payments, securities, and powerpoint on their resumes.payment processors enjoy the best pay in the insurance industry, with an average salary of $38,534. For comparison, account receivable associates earn the highest salary in the technology industry.In general, payment processors hold similar degree levels compared to account receivable associates. Payment processors are 1.7% less likely to earn their Master's Degree and 0.2% less likely to graduate with a Doctoral Degree.

Types of account receivable associate

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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