Account representative jobs in Albuquerque, NM - 194 jobs

Country USA State New Mexico City Albuquerque Descriptions & requirements About the role: The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you've completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED What's in it for you: * $50,000-$55,000 minimum compensation your first year, based on education * Includes base salary, sign-on bonus and housing allowance * Uncapped commission opportunity * Our average sales representative hits six figures after three years of selling * Want to know what the top 20% earn? Ask your recruiter * Relocation assistance package to help you get settled in Cincinnati Who we're looking for: * You compete daily in a fast-paced, high-energy environment * You're self-motivated, set ambitious goals and work relentlessly to achieve them * You're coachable, enjoy solving problems and thinking on your feet * College degree preferred, but not required * Military veterans encouraged to apply What you'll do: * Receive 6 months of direct training from experienced Logistics Account Executives * Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations * Participate in hands-on and virtual training sessions * Develop negotiation skills through prospecting and cold calling * Build your book * Use your training to meet sales metrics and become eligible for commission * Establish relationships to close new customers * Negotiate prices with customers and carriers * Resolve freight issues to ensure timely pickup and delivery What you need: * Elite work ethic, 100% in-office * Strong negotiation skills with ability to handle conflict * Entrepreneurial mindset and exceptional customer service Why TQL: * Certified Great Place to Work with 800+ lifetime workplace award wins * Outstanding career growth potential with a structured leadership track * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

Under the supervision of the Central Billing Supervisor who reports to the Director of Revenue Cycle Management, the Central Billing Representative II is responsible for all patient accounts receivable functions as assigned. Reconcile, research, correct and submit third party claims and resubmit errors or denied claims. Communicate with insurance companies and government payers to resolve claim issues and ensure payment. Research and correct ICD-10, CPT coding, modifiers, revenue coding, occurrence codes and value codes as appropriate. Provide customer service to patients by researching billing issues and resolving the issues. Reconcile remittance advice and patient accounts and resolve discrepancies. B. ESSENTAIL DUTIES AND RESPONSIBILITIES Reconcile, review, research, coordinate and justify changes to claim forms and submit completed claim forms to third party payers. Follow up on claims denials, make appropriate corrections, obtain approvals and resubmit claims denials for payment; appeal denials through the payer required appeals process. Research unpaid claims; contact patients to obtain necessary information to assist with the claims process; secure payments or negotiate payment plans. Handle patient inquiries, complaints and customer service issues. Maintain current knowledge of regulations for Third Party Payers, Medicare, Medicaid and knowledge of claims coding and formats. Coordinate electronic patient statements monthly. Review credit balance reports and prepare refund requests for overpayments. Participate in billing Helpdesk customer support, by receiving, responding and documenting all incoming account inquiries including electronic, telephone and written correspondence related to billing issues. Review assigned outstanding A/R to identify problems with various insurance payers (i.e. Medicare, Medicaid, Commercial, Contracts and Self-Pay). Perform all routine and special follow-up on all assigned payer type accounts to affect collection of patient and insurance account balances. Review and resolve all EOB's including those without payment to initiate clean claim resubmission and claim reimbursement. Edit & submit insurance claims for fee for service and prospective payment system reimbursement. Follow up with outstanding A/R all payers and/or including self-pay and/or including resolution of denials. Communicate payment terms and establish agreed-upon payment plans for overdue patients. Monitor payment compliance with terms of established plans with patients and insurance plan provider representatives. Complete bad debt process based on FCCH procedure. Initiate & complete account adjustments to correct account balance and/or comply with contractual and sliding fee scale requirements. Responsible for all other duties as assigned. Requirements C. MINIMUM EDUCATION AND EXPERIENCE High school degree or GED. Two years in billing/claims experience in healthcare setting or FCCH billing externship. Education or knowledge may be substituted for the experience requirement. Experience in a multispecialty clinic setting. D. PREFERRED LICENSE/CERIFICATIONS Certified Coder (medical and/or dental). Billing Certificate, the result of graduation from a certified billing school. Coder and/or Billing Certificate may be substituted with demonstrated proficient knowledge of procedural CPT & ICD-10 diagnosis coding. E. KNOWLEDGE, SKILLS, AND ABILITIES General knowledge of computerized practice management systems, preferably Cerner, Cerner Electronic Health Record System and E H R. Ability to learn billing and collection system within federally chartered community health centers (CHC) and RHI/UHI programs. Ability to communicate with tact and diplomacy with diverse groups of people including staff, providers, and insurance companies on behalf of the organization. Ability to display sensitivity to the patient population being served. Ability to work on a variety of assignments concurrently within established deadlines. Ability to work with others in a problem solving and team environment and to work alongside staff as needed. Knowledge of HIPAA as it relates to medical, dental & behavioral health billing. Position requires a high level of accuracy and attention to detail. Ability to communicate effectively, both orally and in writing. Ability to respond effectively to sensitive inquiries or complaints. Ability to work independently with minimal supervision. Proficient with computers and MS Windows software programs. Knowledge of Federally Qualified Health Care billing and reimbursement preferred. Working knowledge of CPT, DSM V and ICD-10 preferred. Knowledge of Medicare and Medicaid guidelines. General knowledge of UB04, HCFA1500 and Electronic and Paper claim forms. Knowledge and familiarity with compliance program. Cooperate fully and comply with laws and regulations. F. AGE OF PATIENT SERVED N/A G. PHYSICAL CHARACTERISTICS/WORKING CONDITIONS A person in this position must be able to prioritize and respond to the diverse demands of the position. There are frequent opportunities to relax from any physical exertion, change position in work activities or break from computer application tasks. Physical Effort and Dexterity: Good dexterity to operate personal computer and office equipment. Occasional lifting and carrying related to office duties. Machines, Tools, Equipment required to be operated: Capable of using office machines and personal computers for word processing, data entry and spreadsheet applications. Visual Acuity, Hearing, and Speaking: Must be able to read a computer monitor and outputs accurately. Must be able to clearly and accurately communicate for work, safety and compliance. Environment/Working Conditions: Work is mostly inside an office in a controlled environment. Normal office safety precautions and practices are required. Work regularly scheduled Monday-Friday. This description lists the major duties and requirements of the job and is not all-inclusive. Applicants may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

About this Job: Are you an elite sales professional who enjoys the challenge of complex selling from the field to the executive offices? Do you desire a long-term career with a company that believes in its Core Values including “Profit with a Purpose”? Are you looking to work for the best and to be the best in a place where culture matters? If so, Barnhart could be the company in which your skills and abilities can provide you a great career and help build industry across the USA. Summary of this Opportunity: We are seeking professional salespersons with the ability to develop accounts in heavy industrial and energy markets with high potential for repeat business. Barnhart is among the largest domestic providers of heavy lift and heavy transport work in America, employing over 1,500 people at over 55 locations across the USA. This team includes a full staff of operational support, including the largest staff of engineers and industry experts geared to help you succeed. We provide transportation and lifting services to move large components via road, rail and water and we work within all types of operating industrial and energy facilities to remove and replace major machinery that require special tools, skills and innovation. Job Description: Develop strategies and tactics to penetrate targeted accounts Create and execute an annual sales plan with defined goals and objectives Prospect and qualify warm leads Conduct discovery meetings with existing and new customers to uncover needs Create and deliver solutions and proposal presentations to customer's decision-making team Develop the potential solutions, estimate and prepare tailored proposals Close sales by selling value and overcoming objections Coordinate front-end project development with our Operations team Barnhart Offers: Competitive salary and performance bonus 401(k) program with company match up to 10% of pay Family medical, dental and vision insurance Paid time off and other benefits Company vehicle Barnhart CARES family care and community service opportunities Preferred Experience and Skills: Proven track record of business development results including prospecting new business and closing profitable work Skilled in identifying, approaching, presenting and building relationships with decision makers within a complex sales environment. Must be comfortable with all levels from field craft to executives Mechanically inclined and a proven track record of success in rigging, lifting, fabrication, maintenance or transportation execution Excellent oral and written communication skills Computer Software and Management Reporting expertise in CRM tools Education - Bachelor's degree or sufficient experience required Experience - Three to five years of experience preferably in industrial sales, construction, manufacturing, or professional services. And the skills to be a self-starting and self-motivated sales professional PURPOSE - Barnhart is built on a strong foundation of serving others. The fruit of our labor is used to grow the company, care for our employees, and serve those in our communities and around the world. MINDS OVER MATTER - Barnhart has built a nationwide reputation for solving problems. We specialize in the lifting, heavy-rigging, and heavy transport of major components used in American industry. NETWORK - Barnhart has built teams that form one of our industry's strongest networks of talent and resources with over 60 branch locations across the U.S. working together to serve our customers. This growing network offers our team members constant opportunity for career growth and professional development. CULTURE - Barnhart has a strong team culture -- the “One TEAM.” We are looking for smart, hard-working people who strive for excellence in their work and appreciate collaboration. Join a team that values Safety, Servant Leadership, Quality Service, Innovation, Continuous Improvement, Fairness, and Profit with a Purpose. EOE/AA Minority/Female/Disability/Veteran #LI-HS1

Working at Kirtland Credit Union is more than a job-it's a career, and one in the financial world! We pride ourselves on helping our employees learn, grow, and advance in any direction they choose. We offer a highly competitive salary, great benefits package and an energetic, vibrant work environment. Visit our careers page on our website to view our exciting opportunities and our fantastic benefits. This position is onsite but does have the potential to become hybrid. We are currently seeking an Account Resolution Representative to join Kirtland Credit Union! Join the rest of our teammates and become eligible for a generous benefits package that we offer: Medical, Dental and Vision Insurance 401(k) Retirement savings program that includes employer match Paid time off with accrual starting from day one Tuition Reimbursement for College Degrees Employee Clothing Advance Paid holidays: In addition to New Year's Day, Independence Day, Veterans' Day, Thanksgiving Day, Christmas Day, Memorial Day, and Labor Day, we also observe Martin Luther King Day and President's Day. Fitness Reimbursement Program Employee Assistance Program Short- and Long-Term Disability Travel Assistance This is what we'd like you to do: As an Account Resolution Representative, you will be responsible for working with members to bring their delinquent loans current and maintaining a satisfactory delinquency ratio. Interacting with members, co-workers, attorneys, and other vendors as required. Supporting the credit union's mission, vision, strategic goals, quality initiatives and service standards. Supporting and provide exceptional internal and external member service. These are what your duties and responsibilities will be: Determine the best course of action, consistent with collection standards, to increase the collection of payments from delinquent members. Obtain from member the reason for delinquency and counsel the member on the various programs that are available when there is a hardship situation. Conduct collection efforts respectfully but with persistence and persuasiveness . Prepare documents for Attorneys when legal action is required. Maintain complete and current knowledge of all federal and state consumer credit collection laws and regulations, i.e. SCRA, FCBA, UCC, BK Laws, FDCPA, TCPA AND FCRA Documents all collection actions taken, including telephone conversations, alternative financial arrangements, and correspondence. Support the credit union's mission, vision, strategic goals, quality initiatives and service standards. Required Knowledge: Thorough knowledge of collection procedures with strong knowledge of loan products such as consumer loans, credit cards, mortgages, and vehicle loan preferred. Can you to bring to the table: High school diploma or GED required 1-3 years of relevant experience preferred Thorough knowledge of collection procedures with strong knowledge of loan products such as consumer loans, credit cards, mortgages and vehicle loans preferred. Strong communication skills (written and verbal) Strong multi-tasking and problem-solving skills Outstanding customer service skills To apply for this exciting opportunity, visit our careers page at **************************

Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Erin Carnett - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job DescriptionBenefits: Simple IRA Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Marty Saiz - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job DescriptionBenefits: Salary Plus Commission Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Carlos Salazar - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Kathlein Guinn - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Pharmaceutical Sales Representative We are a national healthcare company bring life-changing medicines to those who need them, as well as improve the understanding and management of disease. We give our best effort to our work, and we put our sales people first. We're looking for sales professionals who want to work on our Pharmaceutical Sales Rep team and who are determined to make life better for patients. Responsibilities - Pharmaceutical Sales Representative Have you demonstrated your ability to achieve results in a challenging and progressive environment? Are you a self-starter with the desire to achieve and win? Key Pharmaceutical Sales Responsibilities: Partner with health care professionals and those involved with patient care as a product expert to tailor solutions for patient therapy Work in your own pharmaceutical sales territory and also partner with team members and alliance partners for success in the territory Sell in a changing health care environment, utilizing critical thinking and a strategic mindset to understand the environment (payer, health systems, business) and gain access to the customers to make an impact on patients' lives Achieve sales growth in territory and deliver on strong sales results Entrepreneurial mindset to analyze, develop and grow territory business Operate with high integrity and comply with pharmaceutical sales industry policies and procedures Key Pharmaceutical Sales Requirements: Basic Qualifications - Pharmaceutical Sales Rep Successfully completed the Pre-Employment Screen Valid driver's license and acceptable driving record Industry knowledge or ability to communicate with Healthcare Providers Qualified candidates must be legally authorized to be employed in the United States. Additional Information - Pharmaceutical Sales Rep Ability to provide secure and temperature controlled location for product samples may be required We are an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Additional Skills/Preferences - Pharmaceutical Sales Rep Demonstrated business insight Excellent communication and organizational skills Ability to collaborate in a team environment How to Apply: Send us your resume ASAP.

Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Tim Gallegos - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred. Bilingual Spanish preferred.

Compensation: $16.20-$20.24 Compensation Type: Hourly Employment Type: Regular Grade: NE03 The Account Receivable Technician is responsible for managing and maintaining accurate financial records related to customer accounts. This position performs tasks such as generating invoices, processing payments, and reconciling accounts. The specialist works closely with the accounting team to ensure timely and accurate recording of transactions, and also communicate with customers to resolve any payment issues or discrepancies. The Accounts Receivable Technician plays a crucial role in ensuring the smooth flow of cash into the organization and maintaining positive relationships with customers at CNM. Duties & Responsibilities • Performs general accounting, cashiering, and data entries; accepts payments for tuition and fees, accounts receivable and transportation service sales; processes student refunds for credit balances or Financial Aid disbursements and reconciles various CNM accounts. • Ensures the 3rd party sponsor payments are correctly applied to the student account and the account is accurate. • Performs various account analyses and reconciliations, including balance sheet reconciliations and month-end closings. • Accurately and timely prepares federal R2T4 (Return to Title IV) to meet all U.S. Department of Education regulations, including tracking and processing all information. • Processes deposits for the college's three entities (CNM, CNM Foundation, and CNM Ingenuity). Deposits include cash, check payment processing through the college's banking system, and reconciling credit card payments from all sources throughout the college as well as online payments. • Processes payments for the CNM Contracts & Grants department using the college's Enterprise Resource Planning System (ERP) Grants module • Processes all CNM Departmental deposits for miscellaneous receipts. • Processes all cash and check payments for the CNM Foundation including preparing cash receipt journal entries and depositing to the bank. • Processes all cash, check, and credit card payments for CNM Ingenuity payment systems including preparing cash receipt journal entries and depositing to the bank. • Tracks, monitors, and processes non-sufficient funds received by the college for student account payments. • Billing and invoicing for third party agencies that sponsor students for both CNM and CNM Ingenuity. • Performs customer service duties including account explanation to students and other third parties that provide payments to CNM, CNM Foundation, or CNM Ingenuity. • Prepares and enters ad hoc journal entries for CNM, CNM Foundation, CNM Holdings or CNM Ingenuity. • Responsible for the change funds for the Bursar's office. • Performs other related duties as assigned. Minimum Qualifications: Associate degree OR High School Diploma or equivalency AND • Two (2) to four (4) years of office experience related to processing financial transactions, entering and verifying data • Degrees in Accounting, Business, or related field are preferred EEO STATEMENT: As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant's race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

Southwest Women's Oncology Team is growing fast and looking for a dedicated and driven Medical Billing Specialist to Join the Team! Join Our Mission to Empower Women's Health: At Southwest Women's Oncology (SWWO), we are dedicated to helping women triumph over gynecologic illness through compassion, commitment, and exceptional care. As New Mexico's leading gynecologic treatment center, we combine expertise and compassion to offer each patient the personalized care they deserve. About Us: Our state-of-the-art treatment center offers the highest quality care for patients of all ages and medical needs. We are leaders in diagnosing, treating, and defeating gynecologic cancer. Our expert medical team, led by Dr. Karen Finkelstein, offers more than 100 years of combined experience in delivering superior medical treatment in a deeply supportive environment. SWWO is also proud to be a fellowship training partner with the University of New Mexico, fostering the next generation of gynecologic oncologists through hands-on education and mentorship. This partnership reflects our commitment to advancing the field of gynecologic oncology and ensuring the highest standard of care for our patients. Position Responsibilities: Actively follow up on delinquent insurance claims, ensuring timely resolution. Investigate and resolve discrepancies, claim denials, and handle appeals for all patient accounts. Address patient inquiries regarding billing, insurance, and payment concerns with empathy and professionalism. Oversee patient accounts, including collections and payment plans. Perform other related duties as assigned by management. Qualifications: Minimum of 3 years of experience in medical billing; oncology billing experience is highly preferred. In-depth understanding of third-party insurance, government payers, and physician billing/reimbursement processes. Strong knowledge of posted charges, payments, and adjustments. Proven experience with insurance precertification and verification processes. Familiarity with CMS billing guidelines and compliance. Experience working with patient advocacy programs. Ability to collaborate effectively in a team environment. Professional and service-oriented demeanor when handling patient calls. Oncology billing experience is preferred but not mandatory. Proficient in medical billing software, credit card payment processing, and Microsoft Office Suite (Word, Excel). Demonstrates a genuine passion for delivering exceptional care, consistently striving to exceed client expectations while ensuring their comfort, well-being, and satisfaction Our Dream Teammate will have access to: Competitive Salary Excellent Benefits; Medical, dental, vision, PTO, and 401K High Performance Concierge Culture Performance center complete with a full AI gym suite, recovery modalities, group fitness classes, and body composition tracking, and state of the art aesthetic modalities. Location: Albuquerque, New Mexico Job Type: Full-time + On Site

Medical Billing Specialist Department: Revenue Cycle Management/Revenue Cycle Services Supervisor: Billing Manager Employment Type: Full-Time Scope: We are seeking an experienced Medical Billing Specialist to join our billing team. The ideal candidate would have a background in the medical billing processes, excellent communication skills, and the ability to handle complex billing tasks efficiently. This role involves resolving billing errors, interacting with patients and various clients, and ensuring an accurate and timely billing practice. CLIA Responsibilities: This is not a CLIA regulated position. Duties / Responsibilities: Patient and Business Communication: Answer billing questions for patients and businesses. Take credit card payments over the phone and provide billing support as required. Check and reply to emails related to billing inquiries and updates. Error Handling and Insurance Verification: Work on queues to resolve various billing errors, i.e. missing information, insufficient demographics and invalid codes. Check various insurance portals to verify insurance details and reach out to collectors for necessary information. Claims Processing and Order Verification: Verify insurance coverage, claim details, and order accuracy for each transaction. Address errors and missing information with accessioning, sales teams, and other stakeholders. RCS Assistance: Assist the RCS Team in obtaining accurate information for billing efficiency, i.e. missing/invalid insurance information, demographic information, medical records and diagnosis codes. Mail Handling (Part Time): Daily mail pick-up and drop-off Opening, sorting, and scanning mail. Process claims to be mailed. Document Management (Part Time): Scan all paper requisitions, demographics, chart notes into LIS system and RCS system. Oversee document manager, i.e. uploading, redacting, and attaching. Medical Records (Part Time): Support in working medical records requests, i.e. request for lab requisitions, results, chart notes and ensure they are received by the requester. Additional duties may be assigned to meet organizational needs. Success Indicators: The Billing Manager will perform annual performance evaluations for this role, in addition to performing periodic assessment of on-going projects as needed. Key performance success indicators include, but are not limited to: Data Integrity and Accuracy Low Error Rate: Minimal data entry errors or discrepancies. Regulatory Compliance Audit Readiness: The Billing Department consistently meets regulatory requirements, ensuring the department is always prepared for audits. Positive Audits Outcomes: Successful audits with no significant findings related to compliance, CMS, and HIPAA guidelines. Proper Documentation: All necessary documentation is current and compliant with regulatory standards. User Satisfaction, User Training & Cross-team Coordination High User Proficiency: Users demonstrate strong competency and confidence in using the LIMS, RCS and other software systems as reflected in feedback and performance. Effective Training: Training programs are well-received, with billing staff able to efficiently use all necessary software systems. Responsive Support: Timely and effective resolution of queries and issues, with positive feedback from stakeholders and colleagues. Effective Collaboration: Consistently and effectively collaborates with the billing team, third-party billing administrators, and other relative departments receiving positive feedback on communication and teamwork. System Optimization and Efficiency Timely Project Completion: Billing related projects are completed on schedule. Innovation: Implementation of new features or processes that enhance billing functionality, efficiency, or lab operations. Proactive Issue Management: Early identification and mitigation of potential issues before they impact laboratory operations. Documentation Accurate Documentation: All billing-related documentation is accurately recorded and easily accessible. Supervisory Responsibilities: This role does not include supervisory responsibilities. Required Skills / Abilities: Knowledge of HIPAA regulations. Strong communication and training skills. Attention to detail and ability to prioritize tasks effectively. Excellent problem-solving, communication, and project management skills. Ability to work collaboratively with cross-functional teams. Qualifications: High school diploma or equivalent; relevant certification in medical billing is a plus. Minimum of [X] years of experience in medical billing. Proficiency in billing software and systems (i.e., Telcor and Waystar). Benefits: Health Insurance Dental Insurance Vision Insurance Life & AD&D Insurance Retirement Plan, 401(K) Paid Time Off and Sick Leave Specialized Paid Leave Gym/Wellness Membership Employee Assistance Program Educational Assistance & Career Advancement Training Active Team Building Festivals & Parties Company Culture: Southwest Labs core values are not just abstract concepts; they are practical guidelines that shape every aspect of a laboratory's operation, from daily routines to long-term goals and achievements. They create a framework that ensures scientific excellence, ethical conduct, effective teamwork, and continual growth and improvement. All team members are expected to consistently uphold and demonstrate these values. Requirements:

Responsible for collection on delinquent accounts including contacting and/or locating member using various collection tactics. In addition, must be knowledgeable of the legal aspects of collections (laws, regulations, statues, etc.) and possess a working knowledge of bankruptcy laws and CU products/services in order to identify cross-selling or cross-servicing opportunities to benefit the member. Essential Functions 75% On a daily basis, contact members to collect on delinquent loans and/or accounts by researching accounts and calling to work out repayment schedules. Offset funds on deposit as needed, send letters as necessary and document all account activity. Close credit lines, debit cards and/or Courtesy Pay when appropriate. Skip tracing members with no good phone numbers and contacting reference when needed. 5% Review and approve or deny member requests for hardship skip payment or extension collect funds or work-out a payment plan to bring the member out of delinquency. Review and authorize recommendations for extensions, workouts and/or modifications up to approval limits. 10% Process charge offs on accounts and/or loans per credit union policy and procedures. Research account history for proper charge off steps, close cards and offset any available funds. 5% Process collateral placed insurance on loans as needed. Handle member inquiries related to force placed insurance. 5% Minnesota Life and CUNA insurance claim processing and monitoring. Non-essential Functions Attend FFCU meetings. May perform a variety of miscellaneous tasks including typing, filing, computer input & answering the telephone. Completes special projects as required. Other duties as assigned. Expectations 1. Maintains a thorough knowledge of all collection and bankruptcy laws and regulations. 2. Ensures members are treated fairly, but maintains their assigned ‘block' of accounts on a monthly basis. 3. Must keep accurate and up-to-date documentation, records and paperwork on all accounts contacted to ensure compliance with applicable collection laws and regulations. 4. Keep supervisor informed of delinquent activities and any significant problems or concerns. 5. Make appropriate recommendations for delinquent accounts while assisting members in a fair/consistent manner. 6. Ensure the Credit Union's professional reputation is maintained and conveyed. Requirements Qualifications Education: High school graduate or equivalent. Experience: 1-year collection experience or call center environment or 1-year internal credit union experience. Knowledge, Skills, Abilities: General understanding of collection function, policies, procedures, laws and regulations. Have knowledge of required computer applications. Must communicate effectively with members, supervisor and co-workers, and attorney. Perform minor math calculations and demonstrate accuracy, attention to detail, proficient member service skills, and work with a cooperative team spirit. Ability to work in a changing environment, identify member financial needs and deal with stressful situations. Must work effectively in high traffic position with heavy workloads while displaying a professional attitude.

Align is the industry leader and innovator in medical devices focused on transforming smiles and changing lives through digital dentistry. Align, the makers of Invisalign, is looking for a Junior Accounts Receivable Billing Specialist. This exciting role is part of a collaborative team supporting the billing operations across multiple regions. The Billing Specialist will be responsible for the accurate and timely creation, validation, and processing of invoices, as well as managing credit processing and resolving billing-related issues to ensure seamless customer experience and compliance with company policies. This position supports Align Technology's mission of delivering the next generation of clear aligners to our customers. Join our dynamic and forward-thinking team and help us create millions of smiles around the world. Role expectations * Generate and process customer invoices in alignment with contractual terms and billing schedules. * Validate billing data accuracy (e.g., pricing, customer details, product or service codes) prior to invoice generation. * Ensure timely submission of invoices through customer portals, email, or electronic systems as required. * Monitor and resolve billing discrepancies, including incorrect pricing, duplicate invoices, or missing data. * Collaborate closely with internal teams such as Sales, Customer Advocacy, and Finance to address billing inquiries or escalations. * Assist with month-end close activities, including invoice reconciliations and reporting.

Hiring Incentive will be paid out in three equal installments. The Utility Billing Specialist compiles utility data, prepares invoices and utility bills, updates the utility database, produces regular and special billing, and produces water and wastewater consumption reports. Education / higher education: High School Graduate or equivalent Minimum number of years of directly related experience: Three years in customer accounts, banking, computer billing, and report analysis. Education and/or experience preferences: Associates Degree in Accounting. Driver's License requirement: None Required Endorsements: None Note -- For any driver, driving record must always meet City driving and insurability standards. Required certifications, licenses or registrations: None Preferred certifications, licenses or registrations: None Knowledge: Utility billing concepts and processes; Utility customer accounts, meter routes and billing cycles; Software, computer hardware including field computers, and computer processes; Some knowledge of accounting principles, practices, and methods of accounting; Office practices and procedures; and, Some knowledge of laws and statutes concerning accounting procedures. Skills: Must be able to type rapidly and accurately enough to successfully produce documents/spreadsheets, communicate via e-mail, or perform data entry as necessary to accomplish the essential functions of the position (must test at or above 30 net words per minute). Use of technology, equipment and software typically used in the office environment. Accurately processing electronic transactions, data entry, and operation of standard office equipment, which includes computer, calculator, and/or copier; Working with a wide variety of people with different levels of authority; Organize workload; Effectively operate standard office equipment (calculator, telephone, fax, copier) and a personal computer and client/server computer with complex tables and databases. Abilities: Learn water and wastewater ordinances; Apply accounting principles, practices, and methods; Detect discrepancies in financial and accounting records; Maintain accurate records and prepare reports; Write routine correspondence; Interact in a courteous and professional manner with internal and external customers; Read, comprehend and carry out detailed but routine written or oral instructions; and, Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals and to compute rate, ratio, and percent. Interaction with Groups/Agencies/Entities: Internal: Works with other division managers, customer service supervisor utility service field technicians, utility services specialist, and accounting staff. External: Works with utility customers and vendors. The following functions are typical for this position. The omission of specific functions does not exclude them if the work is similar, related or a logical assignment for this position. Other duties may be required and assigned. * Downloads meter reading information from field staff. Prepares and produces utility bill data based on field information. Compiles reports and transmits information electronically to contracted vendor for printing and mailing. Coordinates scheduled delivery of utility bills and billing inserts with the contract mailing service. * Runs and analyzes the daily exception reports from the HTE system, checking for abnormal readings and field comments such as defective meters or illegal water connections. Prepares and closes work orders for corrective actions in order to ensure proper billing. Reviews and corrects information in the HTE database. * Posts late and special meter readings and estimated readings. Marks accounts for no bill when irregular conditions cannot be resolved before billing date. Identifies and corrects errors made by Utility Service Technicians. Assigns and downloads meter routes into handheld computers used by the Utility Service Technicians. Coordinates daily tasks with Utility Service Field Supervisor as needed. * Works closely with Utilities Service Specialist on AMR meter exchange and rehab program, along with the new meter installation inspections. Maintains database tracking progress of these programs. * Inputs new meter information into HTE for meter change outs, mails letters to customers for severe bill corrections such as reversed, stopped, or incorrect meters. * Reviews AMR exception reports for issues, creates leak letters, calls customers on flagged accounts for possible leaks. * Prepares and processes interdepartmental and bank draft payments. Works in conjunction with banks and Finance Department to cancel or reverse bank drafts, and reverse payment on HTE if needed. * Processes delinquent utility accounts for second billing notices; may serve as a back-up to process work orders to discontinue service for past due accounts. * Analyzes customer accounts to determine the Winter Quarter Average factor to calculate wastewater charges for upcoming year. Recommends changes and corrections. * Produces financial reports, reviews, ensures interdepartmental and ACH batches balance and distributes reports to the Utilities Enterprise Fund accounting staff. * May assist Customer Service Supervisor with training of Utilities Service Specialists and may assist with workload priorities as needed.

For more than 50 years, First Choice Community Healthcare has provided access to high quality primary medical, dental, and behavioral healthcare to the underserved populations of the Mid-Rio Grande Valley of central New Mexico. Today, we operate seven (7) Community Health Centers and one (1) school-based clinic. We are currently recruiting for a Dental Central Billing Representative I to join our team and assist in fulfilling our organizations mission, which is to improve the health, life skills and wellbeing of all members of the communities we serve. Our health centers maintain an open-door policy, providing treatment regardless of an individual's income or insurance coverage. As a non-profit organization, First Choice is a vital community resource in Central New Mexico. Not only does our organization provide the highest quality, comprehensive medical services, but we also address our patients' emotional, social, and cultural needs. In addition to serving a community-centered organization we offer an excellent benefits package to include: Benefits Offered Medical Insurance Dental Insurance Vision Insurance Flexible Spending Account Employee Assistance Program Life and AD&D Insurance Voluntary Life Insurance Identity Theft Retirement Savings -403(b) 10-20 days per service year (based on length of service) Sick Leave 64 hours per year (unused rolls over each year into Long Term Sick Leave) Long Term Sick Leave 40 hours per year 10 Paid holidays per year 40 hours of Educational Leave per year for full time employees $700 per year for tuition reimbursement A. POSITION SUMMARY Under the supervision of the Central Billing Manager who reports to the Director of Revenue Cycle Management, the Dental Central Billing Representative I is responsible for maintaining a high-performance work environment characterized by timely and accurate entry of all charges for services provided at all locations. B. ESSENTAIL DUTIES AND RESPONSIBILITIES • Review patient encounters for charge accuracy as needed including encounter rate and self-pay discount codes. • Monitor and review site unbilled encounters and assist, when necessary, to meet mutual daily and weekly deadlines. • Meet all EOM (end of month) closing activities and deadlines. • Participate in billing Helpdesk customer support, by receiving, responding and documenting all incoming account inquiries. • Complete bad debt process based on FCCH procedure. • Responsible for all other duties as assigned. Requirements C. MINIMUM EDUCATION AND EXPERIENCE • High School Diploma or GED • Must be able to work in a high-volume environment • Ability to operate 10-key numerical pad by touch • Experience in a multispecialty clinic setting. D. PREFERRED LICENSE/CERIFICATIONS • Coding and Billing Certificate. E. KNOWLEDGE, SKILLS, AND ABILITIES • Knowledge of CDT, Dental Terminology, ICD-10 Preferred. • Familiarity with insurance and reimbursement processes preferred. • Good telephone etiquette and organizational skills. • Able to handle diversified duties.

This exciting role would be part of a culture that is helping to improve lives every day through digital dentistry. As the Associate Financial Analyst I should be responsible for assisting in the resolution of outstanding invoice problems from past due accounts. Respond to inquiries from customers or external collection resources. Place and receive calls and send messages to those with unresolved issues or past due balances. Find and contact debtors to arrange past due balances. Keep accurate records and report on collection activity. Identify irregular behavior on the account and report to upper management. Perform collection activities based on the internal collections process. Provide consistent follow-up on the account portfolio based on the action plan assigned. Escalate accounts to the Sales Team when appropriate. This role will be part of Align Technology's goal to deliver to our customers the next generation of clear aligners (Invisalign). We would love you to join a fun, cutting-edge technology company that has helped create millions of smiles. Role expectations * Manage an assigned account portfolio. * Perform collection actions based on the Collection's process. * Assist internal and external customers. * Perform Inbound and Outbound calls by joining the department's queue. * Document all interactions. * Interact with areas related to Customer Payments (schedule and conduct meetings and presentations).

Responsible for collection on delinquent accounts including contacting and/or locating member using various collection tactics. In addition, must be knowledgeable of the legal aspects of collections (laws, regulations, statues, etc.) and possess a working knowledge of bankruptcy laws and CU products/services in order to identify cross-selling or cross-servicing opportunities to benefit the member. Essential Functions 75% On a daily basis, contact members to collect on delinquent loans and/or accounts by researching accounts and calling to work out repayment schedules. Offset funds on deposit as needed, send letters as necessary and document all account activity. Close credit lines, debit cards and/or Courtesy Pay when appropriate. Skip tracing members with no good phone numbers and contacting reference when needed. 5% Review and approve or deny member requests for hardship skip payment or extension collect funds or work-out a payment plan to bring the member out of delinquency. Review and authorize recommendations for extensions, workouts and/or modifications up to approval limits. 10% Process charge offs on accounts and/or loans per credit union policy and procedures. Research account history for proper charge off steps, close cards and offset any available funds. 5% Process collateral placed insurance on loans as needed. Handle member inquiries related to force placed insurance. 5% Minnesota Life and CUNA insurance claim processing and monitoring. Non-essential Functions Attend FFCU meetings. May perform a variety of miscellaneous tasks including typing, filing, computer input & answering the telephone. Completes special projects as required. Other duties as assigned. Expectations 1. Maintains a thorough knowledge of all collection and bankruptcy laws and regulations. 2. Ensures members are treated fairly, but maintains their assigned 'block' of accounts on a monthly basis. 3. Must keep accurate and up-to-date documentation, records and paperwork on all accounts contacted to ensure compliance with applicable collection laws and regulations. 4. Keep supervisor informed of delinquent activities and any significant problems or concerns. 5. Make appropriate recommendations for delinquent accounts while assisting members in a fair/consistent manner. 6. Ensure the Credit Union's professional reputation is maintained and conveyed. Requirements Qualifications Education: High school graduate or equivalent. Experience: 1-year collection experience or call center environment or 1-year internal credit union experience. Knowledge, Skills, Abilities: General understanding of collection function, policies, procedures, laws and regulations. Have knowledge of required computer applications. Must communicate effectively with members, supervisor and co-workers, and attorney. Perform minor math calculations and demonstrate accuracy, attention to detail, proficient member service skills, and work with a cooperative team spirit. Ability to work in a changing environment, identify member financial needs and deal with stressful situations. Must work effectively in high traffic position with heavy workloads while displaying a professional attitude.