Customer Service Representative
Account representative job in Johnston, IA
· Take inbound calls and occasional emails from (USA/Canada/Australia) customers and dealers regarding part orders or other items available for purchase.
· Occasional outbound calls to customers and dealers to research/investigate and follow up with our findings.
· Document every interaction effectively in our internal case management system
· Approximately 15-20 calls/day
Shifts:
Contact Center is open from 7am - 6pm CST, Monday - Friday
· Three shifts available that rotate within the 11-hour operation:
· 7:00am - 3:30pm
· 8:00am - 4:30pm
· 9:30am - 6:00pm
· Candidate must be available to work any 8-hour shift within the 7am-6pm support window.
SPECIAL CONSIDERATIONS:
· Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks.
· Takes approximately 3-4 months from start date to reach full productivity.
· Limited travel to nearby Des Moines Works for a factory tour and to nearby Jensen Farms approximately twice a year. Will ride along with full-time employee.
IDEAL CANDIDATES SHOULD HAVE:
· Knowledge of agriculture, turf (mowers) and utility vehicles
· Prior work experience in Agriculture or Technology dealer channels
· Bachelor's degree in Agriculture, Business, Engineering related field, IT or a similar discipline
· Call Center experience
· 6+ months experience with customer service / support experience
· Efficient researching / troubleshooting skills
· Excellent written and verbal communication skills
· Speak with confidence
· Proficiency with Microsoft Office products
· Willingness to work occasional overtime and holidays
· Solid work history and proven dependability
· Reliable at home internet and a distraction free workplace
Interviews will include behavioral based questioning
· Candidate will be asked to share specific examples
The Company is an Equal Opportunity Employer and is committed to creating an equitable and inclusive environment for all.
Customer Service Reps
Account representative job in Indianola, IA
2406 N Jefferson Way, Indianola, IA 50125
BDC Service Representative$19 - $22 per hour Depending on Experience! We Pay More for Your Experience!Great Benefits and Room for Advancement! Experience is a Plus! Great Customer Service Skills Required!
Growing Service DepartmentDeYarman Employees Are Eligible to Enroll in Degrees@Work - a No-Cost No Debt College Degree Program.
Walk-in Applicants are Welcome!
Would you like to be a part of the Winning Team? DeYarman Ford in Indianola is currently looking for positive, motivated people to join our Business Development Center. We have an immediate opening for aBDC Service Representative.The position of the Service BDC Representative contributes to the overall success of the dealership by working to assure customer satisfaction.
Webelieve culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.
We offer:
$19 - $22 per hour
Full Time Monday - Friday
Paid Vacation & Holidays
Positive and professional work environment
Hands-on management staff
Transparency within the Company
Paid Training
Excellent opportunity for advancement
401(k) with company match
Health, Dental, Vision, Life, and Disability Insurance
Responsibilities BDC Representative:
Answer all incoming service calls
Schedule service appointments
Call customers for follow ups, appointment reminders, missed appointments, and to bring customers into the dealership for service.
Call customers to inform them of recalls
Administer our in-house rentals
Interact with customers as well as with all dealership departments.
Gather data for outgoing calls.
Candidates must be reliable and must report to work promptly when scheduled.
Other duties may be assigned
QualificationsBDC Representative:
Great customer service skills required
At least one previous role based in strong customer service experience preferred
CDK experience is a plus!
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Please upload your resume. Completing the online assessment will grant you priority approval!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drugscreen.
About us:
DeYarman Automotive Group has recently purchased the Chrysler/ Dodge/ Jeep/ Ram dealership in Ames. Come join our team and be part of a company that has 40+ years experience in the automotive industry. We know how to take care of our people and want to talk to you!
We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other
protected status.
RequiredPreferredJob Industries
Customer Service
Account Representative
Account representative job in Des Moines, IA
: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
Job Posting External
Job Duties
* Responsible for maximizing the sale of lift trucks, Crown Insite products, and warehouse products within a specified territory to meet sales objectives.
* Develop existing accounts and seek new business.
* Analyze opportunities, identify key personnel, and develop strong business relationships.
* Consult and problem solve to enhance the Company's position in existing and target accounts.
* Develop a territory management plan to maximize time with customers.
* Develop sales strategies, proposals, and forecasts.
* Develop and conduct product demonstrations and sales presentations.
* Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information
* Participate in initial and ongoing training programs both locally and at the New Bremen, Ohio corporate headquarters.
Minimum Qualifications
* Less than 2 years related experience
* High school diploma or equivalent.
* Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos.
Preferred Qualifications
* Bachelor degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience a plus.
* Knowledge of the entire sales process.
* Strong communication, organizational, and time management skills.
* Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment.
* Intermittent computer skills including a working knowledge of Microsoft Office Suites.
* Ability and willingness to work outside normal business hours to prepare for sales activities.
* Ability to work in a team environment.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Nearest Major Market: Des Moines
Job Segment: Sales Rep, Warehouse, Outside Sales, Business Manager, Sales, Manufacturing, Management
Medical Billing Specialist
Account representative job in Johnston, IA
Join WesleyLife and Help Revolutionize the Aging Experience!
Discover how WesleyLife is redefining what it means to age well: The WesleyLife Way
Why Work at WesleyLife?
At WesleyLife, we're not just a workplace-we're a community that values your growth, well-being, and happiness. With over 78 years of excellence in senior living, we believe in empowering our team members to make a difference while enjoying a fulfilling, supportive, and rewarding work environment.
A Typical Day for a Medical Billing Specialist at our Network Support Center:
Manage Third Party billing across all WesleyLife branches, ensuring accurate and timely submission of claims.
Stay updated on Medicare/Skilled billing regulations and implement necessary process changes for compliance.
Understand Medicare and Commercial Insurance for co-insurance calculations, cash posting, and collections.
Handle delinquent accounts and resolve credit balances.
Maintain confidentiality of client and organizational information.
Collaborate with various stakeholders including providers, finance staff, auditors, and state agencies.
Update HCPC and RUG rates, PDPM and maintain billing software tables.
Coordinate with Office Managers, Therapy Providers, and Directors of Nursing to ensure accurate billing and streamline operations.
Communicate effectively with clients, responsible parties, and therapy providers regarding charges and financial information.
Perform other duties as assigned, participate in projects, and collaborate with team members effectively.
What You'll Bring:
4-5 years of healthcare billing experience.
Ability to manage multiple functions and schedules under pressure with changing priorities.
Strong organizational skills and ability to meet billing deadlines.
Excellent communication skills, both verbal and written, with clients, vendors, and team members.
Professionalism in work ethic, attitude, and etiquette.
Collaboration with internal and external resources while maintaining confidentiality.
Attention to detail and the ability to work well in a team-oriented environment.
Able to demonstrate strong problem-solving abilities, adept at resolving challenges independently and collaboratively.
Open Shift Available: Monday-Friday, 8am-4:30pm
Competitive Pay: The starting pay range for this position is $23.00 - $29.00 / hour and is based on your experience.
Community Location: 5508 NW 88
th
Street. Johnston, IA. 50131
What We Offer
We know a great career is about more than just a paycheck - it's about belonging, growth, and making a difference. At WesleyLife, we provide:
Health & Wellness:
Comprehensive Benefits Package: Including health care, vision, dental, and 401(k).
Discounted wellness center memberships and cash incentives for healthy habits
Voluntary benefits including life, accident, and critical illness coverage
Education & Career Growth:
Scholarship Assistance: Up to $3,000/year
Tuition Reimbursement: Up to $1,500/year
Educational Discounts: 18% off tuition at Purdue University Global
Ongoing leadership training and development pathways
Extra Perks:
Referral Bonus Program - bring your friends and earn rewards
Recognition and appreciation programs that highlight your impact
A workplace culture that prioritizes respect, teamwork, and support
Why Choose WesleyLife?
WesleyLife is proud to be recognized as one of Senior Care's Best Places to Work by WeCare Connect! We're committed to a workplace where every team member is seen, heard, and appreciated.
Ready to Make a Difference?
We're excited to meet people who share our passion for service, wellness, and community.
Apply today and help us continue to revolutionize the aging experience - the WesleyLife Way.
WesleyLife believes in welcoming all people to our team and is an equal opportunity employer. Because of our commitment to your health and well-being, you will be required to successfully complete a pre-hire health assessment, drug screen, and tobacco screen.
Sr. Business Accountability Specialist - Scorecard & Performance Management
Account representative job in Des Moines, IA
**About this role:** Wells Fargo is seeking a Senior Business Accountability Specialist in Underwriting, Credit Administration and Operations Risk to oversee the use of Delegated Credit Approval Authority activities and Requirements. You will be an advocate for uncovering risk-exposure at client levels and providing expertise to implement innovative strategies. Learn more about our career areas and lines of business at wellsfargojobs.com (********************************************* .
**In this role, you will:**
+ Lead or participate in moderately complex initiatives and deliverables within business and contribute to large-scale, cross-functional planning related to mitigation of current and emerging business risk issues and concerns
+ Assess, analyze, and design moderately complex controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring
+ Independently make decisions and resolve moderately complex issues while leveraging solid understanding of the business's functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; lead peers and key business partners to meet deliverables and drive new initiatives
+ Collaborate and consult with peers, colleagues, and mid-level managers to address current and emerging risks associated with business activities and operations, and provide guidance or support in interpreting, developing, and implementing risk-mitigating strategies
+ Partner with peers and the business in interactions with external parties to support appropriateness and timeliness of response, and effectiveness of communications and materials
+ May serve as a mentor for lower-level staff
**Required Qualifications:**
+ 4+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Experience in home lending
+ Experience with enterprise Delegated Credit Approval Authority (DCAA) policy
+ Experience developing partnerships and collaborating with other business and functional areas
+ Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
+ Ability to assess current processes/procedures and make recommendations for efficiency
+ Experience in resolving and working through escalated and complex issues
**Job Expectations:**
+ Ability to work hybrid work schedule (3 days in office per week)
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$77,000.00 - $133,000.00
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
11 Dec 2025
***** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-509765
Sr Specialist, Account Management
Account representative job in Des Moines, IA
**At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.** **What Account Management contributes to Cardinal Health:**
Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**Responsibilities:**
+ Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs
+ Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service
+ Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives
+ Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions
+ Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.
+ Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives
+ Track, measure, and report key performance indicators monthly
+ Identify opportunities for process improvement and implement solutions to enhance efficiency, quality, and overall performance
+ Build and maintain long-term trusted relationships with customer to support retention and growth of the account
**Qualifications:**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-4 years of professional experience; direct customer-facing experience, preferred
+ Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred
+ Demonstrated ability to work in a fast-paced, collaborative environment, preferred
+ Highly motivated and able to work effectively within a team, preferred
+ Strong communication skills with the ability to build solid relationships and deliver high quality presentations, preferred
+ Ability and willingness to travel occasionally, as business needs require is preferred
**What is expected of you and others at this level:**
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000.00 - $81,600.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/18/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Billing Specialist
Account representative job in Des Moines, IA
Job DescriptionLightedge is an enterprise-grade cloud services and colocation company focused on the needs of businesses and their critical IT requirements. If you want to take your skills to the next level by joining an industry leader, this is an excellent opportunity for you! Lightedge is seeking a detail-oriented Billing Specialist to join our accounting team. The ideal candidate will have 3-5 years of relevant experience in handling billing and month end accounting tasks. The Billing Specialist is responsible for all billing processes related to invoice and payment collections and maintaining customer relationships by serving as a point of contact for all customer billing needs. The ideal candidate is motivated, excited to learn new technologies and is a self-starter. This position reports to the Revenue Assurance Manager and works closely with all departments.Responsibilities
Handle monthly billing and invoicing processes, including reviewing monthly invoices, making manual adjustments and incorporating data to be billed from multiple systems.
Communicate and collaborate with various departments to understand unique billing processes, resolve billing issues, and help answer general customer questions.
Provide excellent customer service via email or phone to our contracted clients.
Work with customers directly to collect past due balances.
Apply payments in the billing system to customer accounts.
Provide customers with account reconciliations to resolve billing and payment discrepancies.
Understand the quote to bill process and resolve errors as needed.
Gather customer information to get an understanding of their business needs and establish rapport.
Research and resolve issues using available resources.
Stay current with system information, changes, and updates.
Education and Experience
Bachelor's or Associate's degree in Accounting, Finance, or related field is a plus.
3-5 years of experience in billing, accounts receivable, accounting or related finance role.
Experience with NetSuite & Salesforce preferred.
Ability to work in excel.
Detail-oriented with a high level of accuracy in data entry and analysis.
Strong communication skills and ability to work cross-functionally with Sales, Accounting and other teams.
Ability to work within a team environment.
Highly motivated and passionate about daily tasks as well as overall company initiatives.
Excellent written and verbal communication skills
Strong organizational skills and the ability to think critically.
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Medicaid Billing Specialist
Account representative job in West Des Moines, IA
Only candidates that live in Iowa and Nebraska will be considered. Accura HealthCare has an opportunity to invite a Medicaid Billing Specialist - Lead to join our growing accounting and finance team! We are a multi-state senior living organization and this position will reside out of our Resource Center located in Clive, Iowa but we are considering candidates that live in Omaha, NE to work remotely.
This role will support our communities across four states. Prior experience working with a multi-state organization would benefit the person joining us in this role. Our ideal candidate has prior billing experience within the healthcare industry, specifically Skilled Nursing Facility (SNF) billing experience. Medicaid billing experience is necessary to be considered.
JOB SUMMARY:
The Medicaid Billing Specialist performs a range of functions necessary to accurately process billing and payment for multiple facilities. This position requires coordination with facilities and other departments to ensure the proper flow and maintenance of all required information and procedures. Therefore, ideally a Business Office Manager, within senior living, would be an ideal candidate for this role.
RESPONSIBILITIES INCLUDED BUT ARE NOT LIMITED TO:
* Manage accounts receivable billing and collection of payments for all designated payers and designated locations in order to meet and maintain goals.
* >Monitors Medicaid billing and claims are accurately and timely filed on behalf of their designated facility for both Primary and Secondary payers.
* Monitor A/R aging focusing on accounts requiring further attention by involving the A/R and Billing Supervisor and/or nursing home staff.
* Comply with all related laws and regulations pertaining to the position.
QUALIFICATIONS:
* Knowledge of Medicaid, Medicare, and insurance reimbursement systems, including billing forms and requirements for various third party payers is required.
* Long term care billing experience is highly desired.
* Two of more years of Accounts Receivable experience is beneficial.
* Associates degree in accounting or business is preferred.
* Proficient in Microsoft Office, especially Excel, including experience and comfortability utilizing various accounting software.
* Experience with Point Click Care would be beneficial but is not required.
* Knowledge of regulations affecting skilled nursing facility business offices.
BENEFITS:
* Paid Time Off (PTO) & Paid Holidays*
* Medical, Dental, & Vision Benefits*
* Flexible Spending Account*
* Employer Paid Life & AD&D*
* Supplemental Benefits*
* Employee Assistance Program
* 401(k)
* These benefits are available to full-time employees. Minnesota employees are eligible for PTO regardless of status.
Accura HealthCare, an Equal Opportunity Employer and leading post-acute healthcare provider based in Iowa, has communities in Iowa, Minnesota, South Dakota, and Nebraska, and growing!
ABOUT ACCURA HEALTHCARE:
Accura HealthCare is a Midwest-based healthcare company that manages and operates over 50 skilled nursing care, assisted living, independent living, and memory care communities throughout Iowa, Minnesota, South Dakota, and Nebraska. From its beginning in 2016 with 9 care communities, Accura HealthCare has held true to its mission and vision while serving others. Built on the pillars of trust, integrity, accountability, commitment, and kindness, Accura HealthCare is a leader in the Midwest in providing high-quality care. Our employees play a key role in supporting our purpose, "to care for others," while advancing our mission "to be partners in care, family for life."
OUR BRANDS: Accura HealthCare | Stonebridge Suites | Traditions Memory Care
OUR VALUES: Trust. Integrity. Accountability. Commitment. Kindness.
Accura HealthCare is where personal life and work life blend together to bring value and purpose to one's existence.
Accounts Receivable Specialist
Account representative job in Des Moines, IA
Founded in 1946, Plumb Supply Company is a family-owned, Midwest-based Plumbing, HVAC, and PVF distributor serving the needs of professional plumbing and heating contractors. With 32 locations across Iowa and Missouri, a large, knowledgeable staff, and a large fleet of trucks, we strive to deliver quality, innovation, and value to customers of every size. For more information about our company, please visit our website at ********************
Plumb Supply Company is seeking an Accounts Receivable Specialist in our Corporate office in Des Moines, IA. This is a full-time position working Monday through Friday.
Responsibilities:
Own cash application: accurately post payments (cash, check, credit card, ACH) and keep records current.
Be a problem-solver: respond to customer inquiries, research discrepancies, and keep accounts accurate.
Support credit & compliance: process credit applications, maintain tax-exempt certificates, verify lien waivers, and prepare documents for audits.
Stay ahead of deadlines: ensure payments are processed before monthly statements go out.
Collaborate to get results: partner with managers, customers, and outside sales to resolve issues and support business objectives.
Exercise good judgment: make independent decisions on routine reconciliations and apply discounts appropriately.
Contribute broadly: assist with audit prep and other related duties as assigned.
Qualifications:
High school diploma required; AA or BS/BA in accounting, finance, or related field preferred.
Prior Accounts Receivable or Accounts Payable experience preferred.
Strong attention to detail, organization, and follow-through.
Proficiency with Microsoft Excel, Adobe, and ERP software.
Clear written and verbal communication; ability to manage multiple priorities in a fast-paced environment.
Debt Collector
Account representative job in Des Moines, IA
Full-time Description
Job Title: Collector
Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach. You'll engage directly with consumers and authorized third parties, negotiate payment solutions, and ensure compliance with all relevant regulations.
If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, we'd love to connect with you.
Essential Duties:
Manage a high volume of inbound and outbound calls in a fast-paced collections environment
Maintain and update assigned accounts within the collections system daily
Monitor and respond to client voicemail boxes, documenting and resolving messages promptly
Negotiate payment arrangements and settlements in accordance with company and client guidelines
Accurately update customer account information and notes
Verify and confirm customer account details and banking information
Process secure payments and update payment methods as needed
Investigate and resolve discrepancies on accounts
Communicate professionally with consumers, attorneys, and third-party representatives
Ensure adherence to all applicable federal and state laws (e.g., FDCPA) and client/firm compliance policies
Assist the team with projects and other departmental tasks assigned
Performance Expectations:
Performance is measured monthly through scorecards evaluating:
Productivity metrics
Compliance with regulatory and internal standards
Attendance and punctuality
Performance is benchmarked against peers with rankings provided.
Education/Experience:
Previous collections experience required
High school diploma required; associate or bachelor's degree preferred
Experience in collections, customer service, sales, call centers, or QA is a plus
Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite)
Solid understanding of federal and state debt collection laws, including FDCPA
Knowledge/Skills/Abilities:
Excellent verbal and written communication skills
Strong negotiation and problem-solving abilities
High attention to detail and organizational skills
Professional demeanor with a customer-first attitude
Ability to multitask, prioritize, and manage time effectively
Self-motivated, accountable, and able to work independently
Positive mindset with adaptability and drive to learn
Comfortable working in a performance driven, bonus structured environment
What We Offer:
Competitive base pay
Monthly performance-based bonus opportunities
Paid Time Off (PTO) and Paid Holidays
Comprehensive benefits package: Medical, Dental, Vision, Life Insurance
Short-Term Disability
401 (k) retirement plan
Profit sharing
Professional Growth and Advancement Opportunities
Join Our Team
At Blitt & Gaines, P.C., we're committed to fostering a supportive, inclusive, and high-performance workplace. If you're looking to build your career in collections while making a meaningful impact, we encourage you to apply today!
Salary Description $18-$25
On-Site Collector - Des Moines, Iowa
Account representative job in Des Moines, IA
, with hybrid potential! Compensation: $17/hour Build Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Why should you consider TSI?
* Paid training
* Team-oriented work environment
* Growth opportunity
* Generous bonus opportunity
* Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Responsibilities
* Communicate with consumers by telephone and approved written correspondence to attempt to bring resolution to unpaid accounts.
* Provide thorough, efficient, and accurate account updates on computer files for each call made or received.
* Demonstrate effective skip-tracing techniques by locating consumer contact information.
* Counsel delinquent consumers to assist in finding funds to meet their payment obligations.
* Knowledge, understanding, and compliance with all applicable Federal, State, Local laws and regulations relating to job duties.
* Knowledge, understanding, and compliance with company policies and procedures.
* Maintain knowledge of functional area and company policies and procedures.
* Provide feedback to management concerning possible problems or areas of improvement.
* Make recommendations to implement improved processes.
* Perform other duties as assigned by management.
Qualifications
* High School Diploma or General Education Development (GED) certificate or equivalent relevant work experience.
* Previous collections experience preferred.
* Basic computer skills.
* Ability to maintain the highest level of confidentiality.
* Excellent interpersonal, written, and oral communication skills.
* Ability to work in a team fostered environment.
* Ability to work in multi-tasked environment.
* Ability to prioritize and organize work.
* Ability to adapt to a flexible schedule.
Work Environment:
* Office environment.
* Ability to lift and/or move 20 pounds with or without accommodation.
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
INDSJ
Billing & Accounts Receivable Specialist
Account representative job in Urbandale, IA
As a member of the Finance team, this position is responsible for the timely filing of claims to support skilled nursing and assisted living facilities. This position is responsible for the accurate submission, tracking, and posting of claims. The individual will work with our EHR to input, monitor and follow up on claim status. The individual in this role will work directly with multiple locations providing prompt service and timely follow-up. This is a great opportunity for individuals that are organized, process driven, and detail oriented.
Essential Functions and Responsibilities:
* The Billing Specialist is responsible for the full-cycle billing processes.
* These duties include, processing monthly skilled nursing facility claims for Medicare, Medicaid, Private payers and third-party insurances, posting insurance payments, working denials, and ensuring current A/R for assigned facilities is accurate.
* Maintains or oversees maintenance of accounts receivable systems, resident billing and accounts according to accepted accounting principles, regulations, and company policy/procedures and timelines.
* Maintains and oversees the billing and control of Medicaid, Medicare, Medicare Advantage, private insurance and co-insurance for patient claims.
* Guarantees that all claims are filed accurately and on a timely basis.
* Ensures that the co-insurance is billed to the responsible party or insurance company timely.
* Communicates and works cooperatively with fiscal intermediaries, company accounting staff, auditors, state agencies and facility staff.
* Research delinquent accounts and works the claim denial management process.
* Complete general bank deposits and posting of electronic payments, making adjustments as needed.
* Submit electronic and manual billing claims to carriers' intermediaries, and other payer sources through clearinghouse. Follow-up on Return to Provider (RTP) claims or rejected claims by the clearinghouse.
* Reviews and updates census in EHR as necessary to ensure accurate billing
* Reviews A/R monthly for accuracy.
* Maintains professional and technical knowledge by attending educational workshops.
* Follows instructions and completes daily assignments as assigned and is proactive to change.
Qualifications: Education and Experience
* 1-2 years of experience in medical billing.
*
* Skilled nursing facility billing experience preferred (but not required)
* Strong verbal and written communication skills
* ICD-10 knowledge
LTC Accounting Services offers a competitive benefits package including medical, dental, vision, life insurance, and a 401K retirement plan.
Billing & Accounts Receivable Specialist
Account representative job in Urbandale, IA
As a member of the Finance team, this position is responsible for the timely filing of claims to support skilled nursing and assisted living facilities. This position is responsible for the accurate submission, tracking, and posting of claims. The individual will work with our EHR to input, monitor and follow up on claim status. The individual in this role will work directly with multiple locations providing prompt service and timely follow-up. This is a great opportunity for individuals that are organized, process driven, and detail oriented.
Essential Functions and Responsibilities:
The Billing Specialist is responsible for the full-cycle billing processes.
These duties include, processing monthly skilled nursing facility claims for Medicare, Medicaid, Private payers and third-party insurances, posting insurance payments, working denials, and ensuring current A/R for assigned facilities is accurate.
Maintains or oversees maintenance of accounts receivable systems, resident billing and accounts according to accepted accounting principles, regulations, and company policy/procedures and timelines.
Maintains and oversees the billing and control of Medicaid, Medicare, Medicare Advantage, private insurance and co-insurance for patient claims.
Guarantees that all claims are filed accurately and on a timely basis.
Ensures that the co-insurance is billed to the responsible party or insurance company timely.
Communicates and works cooperatively with fiscal intermediaries, company accounting staff, auditors, state agencies and facility staff.
Research delinquent accounts and works the claim denial management process.
Complete general bank deposits and posting of electronic payments, making adjustments as needed.
Submit electronic and manual billing claims to carriers' intermediaries, and other payer sources through clearinghouse. Follow-up on Return to Provider (RTP) claims or rejected claims by the clearinghouse.
Reviews and updates census in EHR as necessary to ensure accurate billing
Reviews A/R monthly for accuracy.
Maintains professional and technical knowledge by attending educational workshops.
Follows instructions and completes daily assignments as assigned and is proactive to change.
Qualifications: Education and Experience
1-2 years of experience in medical billing.
Skilled nursing facility billing experience preferred (but not required)
Strong verbal and written communication skills
ICD-10 knowledge
LTC Accounting Services offers a competitive benefits package including medical, dental, vision, life insurance, and a 401K retirement plan.
Collections Specialist / Auto Insurance Representative
Account representative job in West Des Moines, IA
Globe Acceptance, Inc., a Bernau Capital Partners company, is a dynamic and growing organization. We specialize in purchasing and servicing sub-prime automobile installment sales contracts. Our organization is looking for an Auto Insurance Collection Specialist who is motivated to make a positive impact to achieve our company's goals.
In this role the Insurance Representative provides support to clients in all insurance products and services and in the processing of insurance related transactions for automobiles and some commercial insurance. The successful candidate will also respond to client reports concerning loss or damage to facilitate the processing of claims. No insurance license is required.
Job Duties
Confirms and requires insurance coverage
Verifies and uploads Insurance verifications
Retrieves and processes email requests pertaining to insurance verification
Attends to assigned queue which holds the assigned case hold of verification requests
Communicates with inner office department heads about daily progress and volume of insurance verifications
Reviews insurance notifications and provides adequate sorting, processing and inputting
Uploads miscellaneous insurance notifications
Position Requirements
Relevant work experience in insurance, customer service, sales or management
Exceptional communication and interpersonal relationship skills
Knowledge of insurance rules and regulations
Excellent time management and multi-tasking skills
Demonstrated leadership abilities, competitive drive and outgoing personality
Bi-lingual in English and Spanish a HUGE PLUS!
Open to work Saturdays
Compensation and Benefits
As a team member of Globe Acceptance you will enjoy a robust benefits package that demonstrates our dedication to employee satisfaction:
Competitive Salary
Paid time off including vacation days and holidays
Health, dental, vision, life insurance, disability
Flexible Spending
401(k) match
Globe Acceptance is an Equal Opportunity Employer
Auto-ApplyCommercial Collections Representative
Account representative job in Des Moines, IA
About this role:
Wells Fargo is seeking a Commercial Collections Representative within Commercial Banking Operations. Learn more about the career areas and lines of business at wellsfargojobs.com.
In this role, you will:
Support, review, and negotiate a medium to high-risk portfolio consisting of more complex delinquent loans of high-level collateralized accounts which require special handling and research
Research credit and account information, handle workout and restructuring problem loans and restructuring payment plans
Review account equity to determine loss projections
Monitor portfolio for policy compliance and adherence to risk ratings
Assist in the training of entry level staff
Participate in conducting issue specific training in conjunction with Manager
Utilize a high degree of knowledge and understanding of company policies and procedures and execute without issue
Lead by example, handle core assignments effectively while taking on additional responsibilities
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
Interact with internal customers
Receive direction from leaders
Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications:
2+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Customer service/Customer Care experience
Experience with Accounts payable/Accounts receivable
Intermediate Microsoft Office (Word, Excel, and Outlook) skills
Excellent verbal, written, and interpersonal communication skills
Ability to provide strong customer service while actively listening and responding in an appropriate manner
Excellent critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change
Sound analytical skills with high attention to detail and accuracy
Experience delivering results in a fast-paced, deadline driven environment
Sound organizational, multi-tasking, and prioritizing skills
Job Expectations:
This position is not eligible for Visa sponsorship
Candidate must be based out of posted location
This position offers a hybrid work schedule
Relocation assistance is not available for this position
Ability to work additional hours as needed
Posting Location:
DES MOINES, IA
Irving, TX
Chandler, AZ
Posting End Date:
14 Dec 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Auto-ApplyAccount Rep Dock Door
Account representative job in Des Moines, IA
:
Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
Job Posting External
Job Duties
Responsible for maximizing the sale of dock and door equipment and parts & service for dock & door within a specified territory to meet sales objectives.
Develop existing accounts & seek new business. Analyze opportunities, identify key personnel, & develop strong business relationships. Consult & problem solve to enhance the Company's position in existing & target accounts.
Develop a territory management plan to maximize time with customers.
Develop sales strategies, proposals, & forecasts. Develop & conduct product demonstrations & sales presentations. Prepare quotations & customer correspondence.
Utilize online resources to maintain accurate records of sales calls, customer files, & sales activity information. Discuss sales activities with Sales Manager.
Participate in ongoing training programs and meetings to enhance product knowledge and sales skills. This may include traveling to Northern Kentucky branch.
Minimum Qualifications
Less than 2 years related experience
High school diploma or equivalent
Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos.
Preferred Qualifications
Bachelor's degree in business management, marketing, entrepreneurship, professional selling, or related business program is a plus.
Strong communication, organizational, and time management skills.
Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment.
Intermediate computer skills including a working knowledge of Microsoft Office Suite.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Medical Billing Specialist
Account representative job in Johnston, IA
Join WesleyLife and Help Revolutionize the Aging Experience! Discover how WesleyLife is redefining what it means to age well: The WesleyLife Way Why Work at WesleyLife? At WesleyLife, we're not just a workplace-we're a community that values your growth, well-being, and happiness. With over 78 years of excellence in senior living, we believe in empowering our team members to make a difference while enjoying a fulfilling, supportive, and rewarding work environment.
A Typical Day for a Medical Billing Specialist at our Network Support Center:
* Manage Third Party billing across all WesleyLife branches, ensuring accurate and timely submission of claims.
* Stay updated on Medicare/Skilled billing regulations and implement necessary process changes for compliance.
* Understand Medicare and Commercial Insurance for co-insurance calculations, cash posting, and collections.
* Handle delinquent accounts and resolve credit balances.
* Maintain confidentiality of client and organizational information.
* Collaborate with various stakeholders including providers, finance staff, auditors, and state agencies.
* Update HCPC and RUG rates, PDPM and maintain billing software tables.
* Coordinate with Office Managers, Therapy Providers, and Directors of Nursing to ensure accurate billing and streamline operations.
* Communicate effectively with clients, responsible parties, and therapy providers regarding charges and financial information.
* Perform other duties as assigned, participate in projects, and collaborate with team members effectively.
What You'll Bring:
* 4-5 years of healthcare billing experience.
* Ability to manage multiple functions and schedules under pressure with changing priorities.
* Strong organizational skills and ability to meet billing deadlines.
* Excellent communication skills, both verbal and written, with clients, vendors, and team members.
* Professionalism in work ethic, attitude, and etiquette.
* Collaboration with internal and external resources while maintaining confidentiality.
* Attention to detail and the ability to work well in a team-oriented environment.
* Able to demonstrate strong problem-solving abilities, adept at resolving challenges independently and collaboratively.
Open Shift Available: Monday-Friday, 8am-4:30pm
Competitive Pay: The starting pay range for this position is $23.00 - $29.00 / hour and is based on your experience.
Community Location: 5508 NW 88th Street. Johnston, IA. 50131
What We Offer
We know a great career is about more than just a paycheck - it's about belonging, growth, and making a difference. At WesleyLife, we provide:
Health & Wellness:
* Comprehensive Benefits Package: Including health care, vision, dental, and 401(k).
* Discounted wellness center memberships and cash incentives for healthy habits
* Voluntary benefits including life, accident, and critical illness coverage
Education & Career Growth:
* Scholarship Assistance: Up to $3,000/year
* Tuition Reimbursement: Up to $1,500/year
* Educational Discounts: 18% off tuition at Purdue University Global
* Ongoing leadership training and development pathways
Extra Perks:
* Referral Bonus Program - bring your friends and earn rewards
* Recognition and appreciation programs that highlight your impact
* A workplace culture that prioritizes respect, teamwork, and support
Why Choose WesleyLife?
WesleyLife is proud to be recognized as one of Senior Care's Best Places to Work by WeCare Connect! We're committed to a workplace where every team member is seen, heard, and appreciated.
Ready to Make a Difference?
We're excited to meet people who share our passion for service, wellness, and community.
Apply today and help us continue to revolutionize the aging experience - the WesleyLife Way.
WesleyLife believes in welcoming all people to our team and is an equal opportunity employer. Because of our commitment to your health and well-being, you will be required to successfully complete a pre-hire health assessment, drug screen, and tobacco screen.
Senior Specialist, Account Management
Account representative job in Des Moines, IA
**What Account Management contributes to Cardinal Health:** **Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.**
**Responsibilities:**
**Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs**
**Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service**
**Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives**
**Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions**
**Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.**
**Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives**
**Track, measure, and report key performance indicators monthly**
**Build and maintain long-term trusted relationships with customer to support retention and growth of the account**
**Qualifications:**
**Bachelor's degree in related field, or equivalent work experience, preferred**
**2-4 years of customer management experience, preferred**
**Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred**
**Demonstrated ability to work in a fast-paced, collaborative environment, preferred**
**Highly motivated and able to work effectively within a team, preferred**
**Strong communication skills with the ability to build solid relationships. preferred**
**Ability to travel to customer locations, as needed is preferred**
**What is expected of you and others at this level:**
**Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks**
**Works on projects of moderate scope and complexity**
**Identifies possible solutions to a variety of technical problems and takes actions to resolve**
**Applies judgment within defined parameters**
**Receives general guidance may receive more detailed instruction on new projects**
**Work reviewed for sound reasoning and accuracy**
**Anticipated salary range:** $57,000.00 - $81,600.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
**Medical, dental and vision coverage**
**Paid time off plan**
**Health savings account (HSA)**
**401k savings plan**
**Access to wages before pay day with my FlexPay**
**Flexible spending accounts (FSAs)**
**Short- and long-term disability coverage**
**Work-Life resources**
**Paid parental leave**
**Healthy lifestyle programs**
**Application window anticipated to close:** 1/17/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Billing Specialist
Account representative job in Des Moines, IA
Lightedge is an enterprise-grade cloud services and colocation company focused on the needs of businesses and their critical IT requirements. If you want to take your skills to the next level by joining an industry leader, this is an excellent opportunity for you! Lightedge is seeking a detail-oriented Billing Specialist to join our accounting team. The ideal candidate will have 3-5 years of relevant experience in handling billing and month end accounting tasks. The Billing Specialist is responsible for all billing processes related to invoice and payment collections and maintaining customer relationships by serving as a point of contact for all customer billing needs. The ideal candidate is motivated, excited to learn new technologies and is a self-starter. This position reports to the Revenue Assurance Manager and works closely with all departments.Responsibilities
Handle monthly billing and invoicing processes, including reviewing monthly invoices, making manual adjustments and incorporating data to be billed from multiple systems.
Communicate and collaborate with various departments to understand unique billing processes, resolve billing issues, and help answer general customer questions.
Provide excellent customer service via email or phone to our contracted clients.
Work with customers directly to collect past due balances.
Apply payments in the billing system to customer accounts.
Provide customers with account reconciliations to resolve billing and payment discrepancies.
Understand the quote to bill process and resolve errors as needed.
Gather customer information to get an understanding of their business needs and establish rapport.
Research and resolve issues using available resources.
Stay current with system information, changes, and updates.
Education and Experience
Bachelor's or Associate's degree in Accounting, Finance, or related field is a plus.
3-5 years of experience in billing, accounts receivable, accounting or related finance role.
Experience with NetSuite & Salesforce preferred.
Ability to work in excel.
Detail-oriented with a high level of accuracy in data entry and analysis.
Strong communication skills and ability to work cross-functionally with Sales, Accounting and other teams.
Ability to work within a team environment.
Highly motivated and passionate about daily tasks as well as overall company initiatives.
Excellent written and verbal communication skills
Strong organizational skills and the ability to think critically.
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
Auto-ApplyCollections Specialist / Auto Insurance Representative
Account representative job in West Des Moines, IA
Job Description
Globe Acceptance, Inc., a Bernau Capital Partners company, is a dynamic and growing organization. We specialize in purchasing and servicing sub-prime automobile installment sales contracts. Our organization is looking for an Auto Insurance Collection Specialist who is motivated to make a positive impact to achieve our company's goals.
In this role the Insurance Representative provides support to clients in all insurance products and services and in the processing of insurance related transactions for automobiles and some commercial insurance. The successful candidate will also respond to client reports concerning loss or damage to facilitate the processing of claims. No insurance license is required.
Job Duties
Confirms and requires insurance coverage
Verifies and uploads Insurance verifications
Retrieves and processes email requests pertaining to insurance verification
Attends to assigned queue which holds the assigned case hold of verification requests
Communicates with inner office department heads about daily progress and volume of insurance verifications
Reviews insurance notifications and provides adequate sorting, processing and inputting
Uploads miscellaneous insurance notifications
Position Requirements
Relevant work experience in insurance, customer service, sales or management
Exceptional communication and interpersonal relationship skills
Knowledge of insurance rules and regulations
Excellent time management and multi-tasking skills
Demonstrated leadership abilities, competitive drive and outgoing personality
Bi-lingual in English and Spanish a HUGE PLUS!
Open to work Saturdays
Compensation and Benefits
As a team member of Globe Acceptance you will enjoy a robust benefits package that demonstrates our dedication to employee satisfaction:
Competitive Salary
Paid time off including vacation days and holidays
Health, dental, vision, life insurance, disability
Flexible Spending
401(k) match
Globe Acceptance is an Equal Opportunity Employer