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Customer Service And Billing
  • Customer Account Representative

    Alphabe Insight Inc.

    Account representative job in Chicago, IL

    About Us Chats Cloud Cover is a customer-driven organization committed to delivering tailored communication and support solutions for businesses across diverse industries. We prioritize excellence, reliability, and a service-first mindset to ensure every client interaction reflects our core values of integrity and innovation. Job Description We are seeking a dedicated Customer Account Representative to join our expanding team. This role is responsible for managing client accounts, ensuring seamless communication, and delivering high-quality support that aligns with client expectations and company standards. You will serve as the primary point of contact for clients, helping them navigate services, resolve inquiries, and maintain a strong, professional relationship. Responsibilities • Manage and support assigned customer accounts with a high level of professionalism • Maintain ongoing communication with clients to ensure satisfaction and effective service delivery • Address client questions, concerns, and requests in a timely and accurate manner • Coordinate internally to ensure client needs are met efficiently • Monitor account performance and identify opportunities for improvement • Maintain detailed and organized records of client interactions and account activity Qualifications Qualifications • Strong communication and interpersonal skills • Ability to manage multiple accounts and prioritize tasks effectively • Excellent problem-solving abilities and attention to detail • Professional demeanor and the ability to build long-term client relationships • Comfortable working both independently and collaboratively • Strong organizational skills and adaptability in a fast-paced environment Additional Information Benefits • Competitive salary: $59,000 - $62,000 • Growth opportunities within a rapidly developing company • Skill development in account management, customer service, and professional communication • Stable, full-time position with long-term career potential
    $59k-62k yearly 6d ago
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  • Senior Billing Supervisor

    Contact Government Services

    Account representative job in Chicago, IL

    Employment Type: Full-Time, Mid-Level Department: Financial CGS is seeking a Senior Billing Specialist to join our team supporting our mission. This position will entail a wide range of duties including being responsible for the effective hands-on coordination and management of the e-billing and payment cycle workflow related to payment posting, charge corrections, monthly reconciling of payments to bank deposits for the Firm's offices and other duties as assigned. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: Ensures accurate observance of e-billing requirements and processes. Prepares monthly, semi-monthly and ad-hoc billing reports for internal and external clients. Ensures timely invoice submission to clients, based on established timelines. Creates and distributes ad hoc operational and billing reports to management as requested. Works with Controller and Accounting Department to identify, review and recommend changes to automate or enhance timeliness, accuracy, and efficiency of billing processes. Supports internal and external auditors as requested. Supervises e-billing and receivables staff. Evaluates e-billing and receivables staff skill levels, recommends any necessary training/changes. Provides feedback to staff performance appraisals, develops performance management objectives to address concerns, drives engagement and retention; participates in team hiring and separation decisions. Delegates assignments and projects to staff as appropriate Qualifications: Demonstrated ability to work well, be influential and articulate initiatives, projects, results, and analyses to senior leadership and staff, including presenting ideas in a clear, succinct manner. High attention to detail, outstanding organizational skills and the ability to manage time effectively. Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation. Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills. Work efficiently with the ability to multi-task and set priorities while maintaining and delivering the highest quality work product accurately. Position also requires the ability to work under pressure to meet strict deadlines, adapt to a fast paced high pressure environment to achieve business goals and objectives. Ability to work both independently and as part of a cross-functional, collaborative team. Bachelor's Degree or equivalent experience in Accounting, Finance, or related field preferred. Five years of legal billing/receivables experience and in-depth knowledge of accounting principles and billing software; Advanced experience in e-billing. Two years of supervisory experience in similar role and ability to assume a leadership role. Advanced knowledge of MS Applications to include Excel, Outlook, and Access. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and delivering the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. Health, Dental, and Vision Life Insurance 401k Flexible Spending Account (Health, Dependent Care, and Commuter) Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: ******************* #CJ $91,800 - $132,600 a year
    $91.8k-132.6k yearly 6d ago
  • Senior Billing Specialist

    Contemporary Staffing 4.2company rating

    Account representative job in Chicago, IL

    Job Title: Senior Billing Specialist Contemporary Staffing Solutions is seeking a Senior Billing Specialist to join our client's team and ensure accurate and timely billing for a portfolio of clients and attorneys. This role plays a critical part in maintaining compliance with client guidelines, supporting financial operations, and fostering strong internal and external relationships. This is a direct hire opportunity based in Chicago, IL or Washington, DC, offering a hybrid schedule (2 days onsite, including Wednesdays). Compensation: $80,000 - $95,000 annually Work Schedule: 35-hour work week | Monday-Friday | 9:00 AM - 5:00 PM with a 1-hour lunch Key Responsibilities of the Senior Billing Specialist: Oversee end-to-end billing processes for assigned clients and attorneys, ensuring compliance with firm and client standards. Prepare, review, and adjust pre-bills and invoices; submit through electronic billing platforms and resolve discrepancies. Maintain accurate billing rules, codes, and rate structures; monitor discounts and fee arrangements. Collaborate with attorneys and internal teams to provide reporting, accruals, and support collections efforts. Qualifications and Skills for the Senior Billing Specialist: Prior experience in legal billing and electronic billing systems required. Proficiency in Microsoft Office with strong Excel skills; familiarity with accounting principles. High attention to detail, organizational skills, and ability to manage multiple priorities in a fast-paced environment. Strong communication skills and ability to maintain confidentiality of financial data. Why Join Us? This role offers the opportunity to work in a collaborative environment while gaining exposure to complex billing processes and client interactions. You'll have the chance to contribute to a high-performing team and develop your expertise in financial operations within the legal industry. About Us: Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we've grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology. Explore more about CSS and how we connect great talent with exceptional opportunities by visiting http://www.ContemporaryStaffing.com.
    $80k-95k yearly 6d ago
  • Senior Billing Specialist

    Banner Witcoff

    Account representative job in Chicago, IL

    Banner Witcoff is a leader in intellectual property law for more than 100 years. We are the trusted IP partner of choice for organizations around the world. We provide sound legal guidance and inventive IP solutions to power business for start-ups, Fortune 500 companies, and everything in between. Banner Witcoff's Accounting Department is responsible for managing the daily accounting tasks and billing process for the firm. We pride ourselves on our relentless attention to detail and place an immense value on providing exceptional service, both internally and externally. We work as individuals, as team members, and as part of a growing and innovative law firm. We are seeking a full-time Senior Billing Specialist to join the firm and become an integral part of our Accounting Department. The Senior Billing Specialist will be encouraged to take ownership of the full billing cycle for their assigned attorneys and clients. The majority of our billing process is electronic from pre-bill generation and editing to invoice submissions using multiple software platforms. Duties and Responsibilities: Manage the billing process start to finish for a portfolio of assigned attorneys and clients following firm and client guidelines Set up and maintain client billing rules and codes and timekeeper rates Manage fee arrangements and rate sets for assigned billing attorney clients Monitor volume discounts based on thresholds reached Run paperless pre-bills monthly or on-demand Edit and adjust pre-bills according to attorney instructions and client guidelines Post invoices to various e-billing systems which may require editing Ledes files Automate invoices on BillBlast and track status of bills submitted, identify issues, and work to address rejections and reductions Establish working relationships with e-billing site vendors; make certain all timekeepers and rates are up-to-date on the sites; submit timekeepers and rates for approval as needed Submit non-electronic invoices by e-mail or mail Ensure proper backup is included with invoice submissions Resolve invoice disputes and fully submit all invoices on a timely basis Assist the collections team regarding outstanding and/or short paid invoices Prepare and submit client accruals and other reports Assist billing attorneys with special reporting and various client reports Create and maintain internal client billing instructions documentation Train billing attorneys and assistants in policies and procedures for processing bills within Aderant Expert and Pre-bill Viewer Perform research and respond to inquiries from billing attorneys, clients, and others as requested Maintain full working knowledge of the Firm's billing functions Communicate situations as they arise that may require follow-up, such as rate issues, delays in billing, difficult requests, etc. Assist the Billing Manager and Assistant Billing Manager as needed Assist with other administrative tasks and special projects as needed Requirements: Experience with legal billing and electronic billing required Experience with Aderant Expert accounting software strongly preferred Experience with Pre-bill Manager and Expert Image preferred Proficiency in Microsoft Office required with proven Excel skills High school diploma required; Bachelor's degree in Accounting, Finance or related field preferred Basic knowledge of accounting principles Strong written and oral communication skills Detail oriented, strong organizational skills, and ability to balance multiple tasks with proven strong time management skills Ability to work independently and collaboratively in a fast-paced environment Experience maintaining confidentiality of financial data The above list of duties and responsibilities is in no way a comprehensive list. From time to time, the employee may be required to perform other duties in support of the operation of the office, as requested by their supervisor or manager. This position is a hybrid role, with a blend of remote and in-office work. The employee will be required to work in the office at least two days per week, or more, depending on business needs and/or work assignments. In-office specific duties include managing mail, copying, face-to-face meetings, greeting clients and visitors, team collaborative projects, as well as company events. Banner Witcoff offers a competitive compensation and benefits package, including paid time off, medical/dental/vision insurance, 401(k), a 35-hour workweek, business-casual attire, and a friendly office environment. Interested candidates should apply online by sending a resume and cover letter with salary requirements. The salary range for this role is $80,000 to $95,000 annually. This is a non-exempt position. This range is only applicable for jobs to be performed in Chicago, IL. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, geographical location, and business or organizational needs. This job is also eligible for an annual merit increase and bonus pay. Banner Witcoff is an Equal Opportunity Employer and provides employees with a work environment free of discrimination and harassment. The Firm will not discriminate against any applicant for employment because of race, color, religion, national origin, sexual orientation, sex, pregnancy, age, mental or physical disability, genetic information, legal citizenship or any other status protected by law. Instructions to Recruiting Agencies and Search Firms Banner Witcoff will not accept unsolicited resumes and will not pay a fee for any unsolicited submissions. We will not accept resumes from search firms or recruiters with which we do not have an established agreement, and any resume sent without request or prior approval from our recruiting coordinators will be considered unsolicited. In addition, please do not call or e-mail any attorney or staff at our firm without prior approval from our recruiting coordinators. Thank you for respecting our process.
    $80k-95k yearly 6d ago
  • Customer Service Representative

    Bradyplus

    Account representative job in Glenview, IL

    We are in search of a Customer Service Representative to join our growing team. This role provides internal support to Sales Representatives and assists in developing and maintaining a professional business relationship with customers. Responsibilities Include: Provide internal support to assigned Sales Representatives regarding any customer problems, complaints, or requests. Answer customer calls regarding orders, inquiries, and problems/complaints. Place and process customer orders received by phone, fax, or mail. Answer customer questions regarding product and/or their order. Handle complaints within established guidelines and initiate appropriate follow-up and response. Track orders/trace deliveries that customers have not received to determine status of order and expected time arrival. Assist customers with returned goods; write up returned goods authorizations for returning merchandise. Provide pricing information to customer. Complete and maintain all paperwork related to customer transactions. Send info via Fax/Email information to customers regarding invoices, proof of deliveries, etc. Act as a liaison between customer and other internal departments. Work closely with the purchasing warehouse and shipping departments. The Ideal Candidate Will Have: High school equivalent or diploma required Bachelor's degree plus. Previous sales support or customer service experience. Excellent verbal and written communication skills. Excellent data entry skills. Experience with Microsoft Office. ERP systems such as SAP, P21 etc. experience preferred. Ability to pass job-related employment screenings. Compensation & Benefits: The pay range for this role is $20-$23 per hour. This range represents what the company reasonably expects to pay an associate for this role based on current market data, internal equity, and other business factors. The actual compensation offered may vary depending on factors such as relevant experience, qualifications, geographic location, and other considerations. In addition to base pay, BradyPLUS offers a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more. About BradyPLUS: BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at ***************** . BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities.
    $20-23 hourly 6d ago
  • Export Customer Service

    Vanguard Logistics Services 4.1company rating

    Account representative job in West Chicago, IL

    Export Customer Service Representative WHAT YOU'LL BE DOING You will provide the highest level of customer service through prompt response to all cargo enquiries, complete and accurate bookings and professional communication when following up with the customer on any missing cargo and/or documentation in order for the customers booking to be loaded as scheduled. It is the responsibility of the Export Customer Service Representative to ensure all requirements for the booking are complete so it can be handed over to Load Planning. ESSENTIAL RESPONSIBILITIES INCLUDE: Communicate effectively to meet customer requirements, resolve customer problems or complaints expeditiously, and complete booking requests timely. Working with the warehouse to ensure all cargo booked has been received prior to cut off. Report any OS&D issues on cargo received to customers, follow up to determine the outcome if the cargo can be shipped, required to be re-packed or collected as it could not be exported. Chase any missing documentation with the customer to ensure all required paperwork is received prior to cut off. Complete booking requests Arrange pick-ups with trucking company Contact shippers and complete bookings for overseas routings received, making sure to send the booking confirmation details to the origin office/agent and continue to communicate on the status of the booking to ensure they are aware that the cargo was uplifted. Determine if the customer requires VLS to complete export customs clearance, if so, correspond with the customs broker (if required) and complete the export entry. Make sure Load Planning is aware of any special requirements on the handling of the cargo. Add any additional charges to be billed and expenses for the costs on services incurred during the booking process Lodge any hazardous paperwork with the Haz Team to seek pre approval on VLS being able to handle the cargo MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school or equivalent education; associate degree preferred Minimum 2 years of customer service experience; logistics experience preferred Ability to multi-task, prioritize, and manage time effectively Strong listening, written and verbal communication skills (English required); excellent interpersonal and teamwork skills Strong MS Office skills, including Excel, Word, PowerPoint WE ARE VANGUARD We are an industry stalwart and a true innovator. We work with our customers to make doing business easier and more profitable. Day-to-day, we work together to take care of our customers and each other, challenging ourselves to exceed our goals, and thinking ahead to anticipate our customers' future needs. Vanguard is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis. We're working to challenge the status quo with the power of diversity, inclusion and collaboration.
    $29k-36k yearly est. 1d ago
  • Customer Service Representative - State Farm Agent Team Member

    Adam Garcia-State Farm Agent

    Account representative job in Chicago, IL

    Benefits: Simple IRA Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has been proudly serving the community since October 2017. We currently have four full-time team members and are excited to welcome a fifth. We believe in creating a positive and balanced workplace where people feel supported and appreciated. We offer two office outings each year (summer and holiday), 8 paid holidays, and 15 days of PTO/sick time with some rollover options. Team members also benefit from a Pre-Tax Health Expense Reimbursement program and a Simple IRA with employer match after two years. Plus, we keep the office stocked with snacks and drinks tailored to everyone's preferences. Conveniently located in Lincoln Square and Albany Park, we're steps away from the Western bus stop and Brown Line for an easy commute. I'm a graduate of the University of Iowa and have been with State Farm for over 11 years. As a longtime Chicago resident and proud dad of two boys, I love being part of this community. We partner with local organizations like Waters Elementary, the Lincoln Square Ravenswood Chamber of Commerce, and the North River Commission to give back and stay connected. If you're looking to join a team that values community, work-life balance, and a supportive environment, this could be the perfect place for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Adam Garcia - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-38k yearly est. 6d ago
  • Customer Equipment Services Representative

    Ardagh Group S.A

    Account representative job in Chicago, IL

    Provide Ardaghs customers with an expert, professional resource for resolution of mechanical problems related to can double seam equipment - Ensure customers, as a double seam authority, run Ardaghs products within established guidelines for optima Equipment, Representative, Customer, Mechanical, Metal, Packaging, Manufacturing, Retail
    $29k-38k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Andrea Aslanides-State Farm Agent

    Account representative job in Chicago, IL

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $29k-38k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Chris Hoskinson-State Farm Agent

    Account representative job in Chicago, IL

    Benefits: Bonus based on performance Company parties Competitive salary Flexible schedule Opportunity for advancement Paid time off Signing bonus Training & development Health insurance Company Overview: Chris Hoskinson - State Farm Agent, a leader in the insurance industry, is actively seeking talented and bilingual individuals to join our team as Customer Service Representative - State Farm Agent Team Member. If you are fluent in both Spanish & English, and passionate about providing exceptional service, we invite you to contribute your skills to a company that values diversity and inclusivity. Job Description: As a Customer Service Representative - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include: Assisting bilingual clients with inquiries related to insurance policies, coverage details, and claims processes. Providing exceptional customer service through phone, email, and other communication channels. Translating documents and correspondence between English and Spanish. Collaborating with team members to ensure accurate and timely resolution of customer issues. Educating clients on insurance products and helping them make informed decisions. Qualifications: Fluent in both Spanish & English, with excellent written and verbal communication skills in both languages. Previous customer service experience in the insurance industry is a plus. Strong organizational and multitasking abilities. Empathetic and patient, with a commitment to resolving customer concerns. Familiarity with insurance terminology and policies. Requirements: High school diploma or equivalent; college degree is a plus. Relevant state insurance license preferred. Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. Ability to work flexible hours to accommodate client needs. How to Apply: Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you! ********************** Chris Hoskinson - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
    $29k-38k yearly est. 6d ago
  • Customer Service Representative

    Accede Solutions Inc.

    Account representative job in Chicago, IL

    The Customer Service Representative (CSR) handles incoming calls regarding scheduling of paratransit eligibility services. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answers customer calls and inputs all customer information using acomputerized scheduling system; enters new customer information or changes into the system Receives customer complaints Answers questions, and provides information about services Resolves customer inquiries relating to transportation Communicates resolution to customers Clearly and accurately documents issues Maintains a clean and well-organized work area Represents Mobility Options in a professional manner to our service partners, and the community Other duties as required/assigned QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. High school diploma or equivalent, such as GED, required One or more years of Customer Service experience preferred Must be able to work shifts, or flexible work schedules as needed Ability to read, understand, interpret, and explain transit system operating rules,regulations, policies, phases and routes Ability to communicate via telephone with clear speech and a pleasant phone manner. Must possess excellent verbal communication skills Ability to work as a member of a team Must be computer literate and proficient in the use of Microsoft Office Must be able to interact and communicate with diverse clients Must be able to demonstrate poise, tactfulness, and diplomacy and have a high level of interpersonal skills to handle sensitive and confidential situations Must undergo a pre-employment drug test once offered a position Must be willing to undergo a criminal and employment background check once offered a position Travel requirement (as a percent): WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work shifts or flexible work schedules as needed. 85% of work is accomplished indoors and in air conditioned or well-ventilated facilities. Work is accomplished in an office or in a cubicle space equipped with a telephone and computer. The employee is generally subjected to long periods spent sitting, typing, orlooking at a computer screen. Employee may periodically need to travel locally. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit for long periods;use hands and fingers to type, manipulate, handle or feel; and talk and hear. The employee is frequently required to reach with hands and arms. The employee isoccasionally required to stand, walk, balance, and stoop, kneel or crouch. The employee must regularly lift and/or move up to 10 pounds and occasionally list and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to focus; long periods are spent looking at a computer. 100% of work is accomplished indoors and in air conditioned or well-ventilated facilities. Work is accomplished in an office or in a cubicle space equipped with a telephone and computer. #IND123
    $29k-38k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Charles Cathey-State Farm Agent

    Account representative job in Chicago, IL

    Benefits: Simple IRA Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Flexible schedule Training & development ABOUT OUR AGENCY: Our agency has been proudly serving the community since 2007 and is home to a team of six. We offer a Simple IRA, major medical insurance, disability insurance, PTO, sick time, and competitive bonuses throughout the year to reward great work. We look for individuals with strong sales or customer service experience, excellent communication skills, adaptability, integrity, and a positive attitude. What makes our agency a great place to work is simple: we invest in our team. We provide strong training, proven systems, and a supportive culture where collaboration and professional growth thrive. With meaningful marketing support and clear processes in place, our team has the tools to succeed and build lasting careers. We're also proud to be deeply involved in our community through partnerships with the Southeast Chicago Chamber of Commerce, Chatham Business Association, and several local initiatives including leadership roles in housing and education programs. If you're looking to grow with a team that values both people and performance, this could be a great fit for you. ROLE DESCRIPTION: Charles Cathey - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Customer Service Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency. If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career. RESPONSIBILITIES: Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Work with the agent to establish and meet sales and service goals. Maintain a strong work ethic with a total commitment to success each and every day. Work alongside your agency's team to ensure successful, long-lasting customer relations. QUALIFICATIONS: Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Ability to effectively relate to a customer Property & Casualty license Life/Health license or ability to attain Bilingual Spanish preferred.
    $29k-38k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Chris Scavo-State Farm Agent

    Account representative job in Chicago, IL

    Benefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Chris Scavo - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-38k yearly est. 6d ago
  • Customer Service (China Southern Airlines)

    Alliance Ground International, LLC 4.3company rating

    Account representative job in Chicago, IL

    Convey shipping instructions to the customer services counter. Retrieve import documents and deliver export documents to and from aircraft. Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations. Accept Customer Service, Airline, Security, Service, Retail, Health
    $30k-38k yearly est. 6d ago
  • Customer Service Representative

    Bradyplus, Inc.

    Account representative job in Glenview, IL

    Provide internal support to assigned Sales Representatives regarding any customer problems, complaints, or requests. Answer customer calls regarding orders, inquiries, and problems/complaints. Place and process customer orders received by phone, fax, Customer Service Representative, Customer Service, Sales Representative, Manufacturing, Retail, Representative
    $29k-38k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Chris Collins-State Farm Agent

    Account representative job in Glenview, IL

    Benefits: License Reimbursement Hourly Plus Commission 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Join the Chris Collins State Farm Team in Park Ridge, IL! Since opening our doors in 2004, the Chris Collins State Farm Agency has proudly served Park Ridge and the greater Chicago area with exceptional Insurance and Financial Services. Chris, a devoted father of four and active youth basketball and flag football coach, brings the same passion and teamwork from the court and field into the office by helping customers protect what matters most. At the Chris Collins State Farm Agency, success is built on trust, integrity, and collaboration. When you join our team, you're stepping into a culture that supports your growth, values your contributions, and encourages you to make a real impact in people's lives. This isn't just a job- it's an opportunity to build meaningful relationships, develop your skills, and advance your career alongside a team that treats customers and colleagues like family. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Chris Collins - State Farm Agent, you will be the frontline resource for customers seeking help with their insurance policies. Your focus will be answering questions about policies, assisting with changes, billing inquiries, and claims support. Your professionalism, patience, and clear communication ensure customers feel valued and well-informed. This role is ideal for someone who enjoys problem-solving, helping people understand their coverage, and delivering excellent customer service. Growth opportunities exist for motivated individuals eager to advance their career within the agency. RESPONSIBILITIES: Respond promptly and professionally to customer questions about policies, billing, and claims Assist customers with policy changes, renewals, cancellations, and updates Help resolve billing inquiries, payments, and account issues Coordinate with agents and internal teams to address customer needs Maintain detailed and accurate customer records and documentation QUALIFICATIONS: Strong communication and interpersonal skills Detail-oriented and organized with good multitasking abilities Customer service experience, preferably in insurance or financial services Ability to learn and navigate insurance software and systems
    $29k-38k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Alejandro Pizarro-State Farm Agent

    Account representative job in Gurnee, IL

    Benefits: Competitive salary Opportunity for advancement Training & development Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Self-motivated Bilingual - Spanish required Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
    $29k-38k yearly est. 6d ago
  • Account Specialist

    Codehs 3.8company rating

    Account representative job in Chicago, IL

    CodeHS is a comprehensive platform helping K-12 schools teach computer science. We provide curriculum, professional development, and a full software platform. CodeHS is used by millions of students and thousands of schools and districts around the US and the world. Mission The mission of CodeHS is to empower all students to meaningfully impact the future. We believe that in the 21st century, coding is a foundational skill, just like reading and writing. That's why we say: Read, Write, Code. Coding and computer science are essential skills for students to learn and schools to teach. About the role We are seeking a proactive and dedicated Account Specialist to manage a portfolio of several hundred small accounts. The role will be supporting either the CodeHS or Tynker products at the company. The ideal candidate will be responsible for ensuring high customer engagement, successfully renewing existing contracts, and identifying opportunities for account expansion. This role is pivotal in maintaining and enhancing customer satisfaction and retention. What you'll do Account Renewal: Lead the renewal process for all assigned accounts, ensuring timely and accurate contract renewals. Communicate with customers to confirm continuation and resolve any issues impacting the renewal process. Customer Engagement: Regularly engage with customers through various communication channels to understand their needs, gather feedback, and ensure a high level of satisfaction. Monitor engagement metrics and develop strategies to improve them. Expansion Opportunities: Identify and capitalize on opportunities to expand account services and products based on customer usage and feedback. Collaborate with sales teams to drive additional revenue. Account Management: Maintain detailed records of account activity, preferences, and feedback. Utilize CRM systems to track customer interactions, manage workflows, and ensure all account information is up-to-date. Customer Support: Serve as a primary contact for account inquiries and issues. Provide high-quality support and swift resolutions to enhance customer satisfaction. Qualifications Passionate about improving access to quality education Some experience in account management, customer success, or a similar role, preferably within a technology or software company. Strong ability to manage and prioritize multiple accounts and tasks effectively. Excellent communication and interpersonal skills, with a knack for building rapport with clients. Experience working with CRM software and proficiency in Google Suite or similar tools. Strong written and verbal communication skills Extremely organized and detail oriented Interest in personally learning more about coding Teaching experience or working in the educational system preferred You're a great fit for this position if you are passionate about improving education, building strong relationships, going the extra mile to solve problems creatively, and working on the forefront to use technology to improve education. Location * Full Office - This role is a 5 days a week office role in the CodeHS Chicago Office in River North. Compensation * Base Salary: $60,000 * Incentive Compensation: $10,000-$15,000 * On Track Earnings: $70,000-$75,000 Incentive compensation is based on renewals of customer accounts. Company Values Encourage Teaching and Learning CodeHS is about providing excellent teaching and learning opportunities in computer science for students all over the world. We value creating fun, accessible and creative learning experiences for teachers, for students, and for team members at CodeHS. We believe that education-and specifically coding-within the formal K-12 system, the higher-education system, and beyond has the power to allow everyone to unlock their full potential. Create a Direct Positive Impact At CodeHS we value creating a direct positive social impact with our work. We work directly with students, teachers, schools and districts to implement computer science classes. Through building great curriculum, tools and resources to allow high schools to teach computer science, we can create a direct educational benefit to students to help explore the limitless world of computing. We believe that expanding access to computer science education will empower students to take an active role in creating the future. Make It Fun and Creative Bringing fun and creativity to every aspect of our work is a main focus for us at CodeHS. It starts with a fun, friendly and accessible curriculum, that allows students the opportunity to build creatively and engage in thoughtful problem solving. We also focus on developing a creative and fun environment to work in, and think that this allows us to bring novel approaches to challenging problems. Computing is about logic-but it's also about creativity-and we hope to share that excitement with teachers and students through CodeHS. Our Operating Practices Get the job done We figure out the real problem to be solved and take ownership over seeing it to completion. We help move things across the finish line. Bring context and big picture awareness We consider the projects we work on in their context and see how our projects impact the team, company, and the customer. Adaptable We adapt to changing needs across customers and the team, and make good plans but know that they can change as we get new information. Growth Mindset We're always looking to learn and improve, and we share that mindset with teachers and students. We're working to improve individually and as a team. Team player We help out our teammates and we're team players. We make decisions with a team first approach and strive to act in the best interest of the company as a whole. Constructive and solution oriented When approached with problems and roadblocks, we're constructive and solution oriented. We think through problems and tradeoffs, proactively finding solutions. Good vibes We bring positive energy whether in person or virtually to help contribute to making a positive work environment for everyone. Follow through We make sure to do what we say we are going to do for team members and for customers. We're proactive, dependable and reliable in the work that we do. CodeHS is an equal opportunity employer. CodeHS maintains a drug-free workplace.
    $57k-74k yearly est. 6d ago
  • Resume Collector

    Chicago Collegiate Charter School 4.1company rating

    Account representative job in Chicago, IL

    If you would like to submit your resume to express interest in teaching roles that may open at our school, please select "Apply Now." A member of our hiring team will reach out in the future if any roles fit your skillset or may be of interest to you.
    $34k-40k yearly est. 6d ago
  • Accounts Receivable Coordinator

    Banner Witcoff

    Account representative job in Chicago, IL

    Banner Witcoff is a leader in intellectual property law for more than 100 years. We are the trusted IP partner of choice for organizations around the world. We provide sound legal guidance and inventive IP solutions to power business for start-ups, Fortune 500 companies, and everything in between. Banner Witcoff's Accounting Department is responsible for managing the daily accounting tasks and maintaining client account information for the firm. We pride ourselves on our relentless attention to detail and place an immense value on providing exceptional service, both internally and externally. We work as individuals, as team members, and as part of a growing and innovative law firm. We are seeking a full-time Accounts Receivable Coordinator to join the firm and become an integral part of our Accounting Department. Duties and Responsibilities: Post and scan client cash receipts on a daily basis Verify completion at month's end and clear Suspense account Audit accounts receivable records of electronically billed clients monthly Prepare trust fund and matter credit transfers Prepare client audit letter and Form W-9 responses Assist client collection efforts by reconciling accounts Distribute statements of outstanding balances and contact clients regarding payment status Sort accounting mail Requirements: Bachelor's degree with finance focus preferred Minimum of three to five years' accounting experience Basic knowledge of accounting principles and Microsoft Excel skills Previous law firm experience strongly preferred Experience with Aderant Expert accounting software preferred Must possess the ability to work independently and collaboratively Strong written and oral communication skills for interaction at all levels internally and externally Strong organizational skills required Must be detail-oriented and able to balance multiple tasks with proven time management skills Must be able to meet daily, weekly, and month end deadlines Must maintain confidentiality of financial data. The above list of duties and responsibilities is in no way a comprehensive list. From time to time, the employee may be required to perform other duties in support of the operation of the office, as requested by their supervisor or manager. This position is a hybrid role, with a blend of remote and in-office work. The employee will be required to work in the office at least two days per week, or more, depending on business needs and/or work assignments. In-office specific duties include managing mail, copying, face-to-face meetings, greeting clients and visitors, team collaborative projects, as well as company events. Banner Witcoff offers a competitive compensation and benefits package, including paid time off, medical/dental/vision insurance, 401(k), a 35-hour workweek, business-casual attire, and a friendly office environment. Interested candidates should apply online by sending a resume and cover letter with salary requirements. The salary range for this role is $65,000 to $75,000 annually. This is a non-exempt position. This range is only applicable for jobs to be performed in Chicago, IL. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, geographical location, and business or organizational needs. This job is also eligible for an annual merit increase and bonus pay. Banner Witcoff is an Equal Opportunity Employer and provides employees with a work environment free of discrimination and harassment. The Firm will not discriminate against any applicant for employment because of race, color, religion, national origin, sexual orientation, sex, pregnancy, age, mental or physical disability, genetic information, legal citizenship or any other status protected by law. Instructions to Recruiting Agencies and Search Firms Banner Witcoff will not accept unsolicited resumes and will not pay a fee for any unsolicited submissions. We will not accept resumes from search firms or recruiters with which we do not have an established agreement, and any resume sent without request or prior approval from our recruiting coordinators will be considered unsolicited. In addition, please do not call or e-mail any attorney or staff at our firm without prior approval from our recruiting coordinators. Thank you for respecting our process.
    $65k-75k yearly 6d ago

Learn more about account representative jobs

How much does an account representative earn in Arlington Heights, IL?

The average account representative in Arlington Heights, IL earns between $28,000 and $56,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in Arlington Heights, IL

$40,000

What are the biggest employers of Account Representatives in Arlington Heights, IL?

The biggest employers of Account Representatives in Arlington Heights, IL are:
  1. Accreditation Associati
  2. Sonoco
  3. The Network
  4. Brett Twitty-State Farm Agent
  5. ArjoHuntleigh
  6. Cintas
  7. TTI Maumee Equipment
  8. Anna Gaudyn-State Farm Agent
  9. Cesar Carrillo-State Farm Agent
  10. Chris Collins-State Farm Agent
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