Account representative jobs in Baltimore, MD - 1,342 jobs
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Sales/Account Representative
Commercial Lines Client Service Rep
Summit Bridge Partners 4.5
Account representative job in Baltimore, MD
About the Role
The Commercial Lines Client Service Representative plays a vital role in supporting our commercial clients and ensuring their insurance needs are met with professionalism and care. As the primary point of contact for business clients, you will deliver exceptional service, provide expert guidance on commercial coverage, and maintain strong client relationships. This position is key to sustaining our reputation for excellence and driving client retention.
Key Responsibilities
● Provide timely and professional assistance to commercial clients regarding their insurance policies, including coverage questions, billing inquiries, and policy changes.
● Process new business applications, renewals, endorsements, audits, and cancellations accurately and efficiently.
● Proactively identify client needs and recommend appropriate coverage options or enhancements to protect their business.
● Maintain accurate client and policy information in the agency management system.
● Assist in the claims process by guiding clients and collaborating with carriers to ensure fair and timely resolution.
● Coordinate with producers and underwriters to deliver comprehensive solutions for complex commercial accounts.
About the Candidate
The ideal candidate has a strong background in customer service and experience working with commercial insurance accounts. They excel at building lasting relationships with business clients and explaining complex coverage in clear, understandable terms. Highly organized and detail-oriented, they thrive in fast-paced environments and manage multiple priorities with accuracy. Their proactive communication and commitment to service excellence make them an invaluable member of the team.
Qualifications
Experience: 2+ years in a customer service role, preferably within commercial insurance.
Active P&C license preferred but not required with the right experience
Strong written and verbal communication skills
Tech-savvy, detail-oriented, and organized
Experience with an agency management system is a plus.
Team-first mentality with a proactive and collaborative attitude
Compensation & Benefits
Competitive base pay range of $60,000 to $80,000
Full benefits package including health insurance and retirement contributions
Free parking
Work Environment
In-office role (Monday to Friday schedule).
Communication channels include phone, email, and team collaboration platforms
Small team with supportive culture and a mix of independent and group tasks
$60k-80k yearly 4d ago
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Billing Associate
Quick Servant Company, Inc.
Account representative job in Columbia, MD
Quick Servant Company, Inc. is a trusted provider of heating, cooling, ventilation, and cooking equipment services. With over 45 years of experience, our goal is to exceed customer expectations by delivering prompt and reliable service. We build long-term partnerships based on integrity and commitment to satisfaction. Our service areas include Maryland, Delaware, Washington, DC., and Virginia. Our office is in Columbia, MD.
This position is on-site.
Summary
We are seeking Billing Invoice Associate, which is responsible for generating company invoices for new and existing customers. The ideal candidate should be detail oriented, have technical understanding, ability to work in a fast-paced environment and have excellent customer service skills. Knowledge and understanding of HVAC, Refrigeration, Cooking equipment terminology is a Plus!
Job Requirements
Data entry of customer parts and labor incurred / proposed.
Confirm proper list pricing on all OEM parts used/needed and calculate accurate pricing on any additional materials used per company markup requirements.
Answer phones and provide exceptional customer service to customers requesting information on invoices.
Answer technician phone calls and update work order with current labor and part information per technician's instructions.
Work up prices with technicians for verbal approval for customer repairs.
Provide accurate intraoffice notes regarding quote instructions and update per management's request.
Manage multiple invoices simultaneously and meet expected timelines.
Ensure continual improvement of the invoice process.
Education / Experience
High School Graduate.
Customer Service.
Data Entry.
Microsoft Office.
Microsoft Outlook.
Billing (Non Medical): 2 years (Required)
Data Entry: 2 years (Required) Job Type: Full-time
Benefits:
Company paid Medical, Dental, Vision, And Life Insurance
401(k) matching
Unlimited opportunities for growth
Paid time off
Ability to Commute:
Columbia, MD 21046 (Required)
Work Location: In person
$35k-46k yearly est. 3d ago
Customer Service Representative
Capital Bank Md 4.3
Account representative job in Rockville, MD
About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.
Position Purpose
Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem situations. Ensure a high level of customer satisfaction through the delivery of superior service. Conduct all tasks following established bank policies and procedures.
Identify opportunities to cross-sell additional products and services to existing customers. Working in partnership with Relationship Managers, Commercial Lenders, and Treasury Management Specialists, assist customers with the establishment of new deposit accounts and ancillary deposit services. Actively support all marketing campaigns. Participate in outbound calling activities.
Position Responsibilities
Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem situations.
Ensure a high level of customer satisfaction through the delivery of superior service.
Conduct all tasks following established bank policies and procedures.
Identify opportunities to cross-sell additional products and services to existing customers.
Working in partnership with Relationship Managers, Commercial Lenders, and Treasury Management Specialists, assist customers with the establishment of new deposit accounts and ancillary deposit services.
Actively support all marketing campaigns.
Participate in outbound calling activities.
Minimum Education and Experience
One year of college education or equivalent work experience
One year of experience in a cash handling position; preferably as a Teller in a Bank or Credit Union
Detail oriented
Commitment to the delivery of superior customer service
Ability to work successfully with a wide variety of people in a team environment
Ability to solve problems and use sound judgement
Strong interest in building a career in the Financial Services Industry
Willingness to work at other locations when necessary
Technical Knowledge and Skills
Microsoft office software suite (Word and Excel)
Excellent oral and written communication skills.
Compensation
Base Salary Range: $18.39 - $24.03 hourly. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description.
Additional Compensation: This role will include a yearly annual target bonus based on individual performance
Working Arrangements
This role is expected to work in office Monday through Friday at assigned work location.
Why Join Us?
Join a growing company with a culture that fosters an entrepreneurial spirit
Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more!
Company Contributions to your 401k - Regardless of your contribution
Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more!
Generous Paid Time Off and Paid Holidays.
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an Affirmative Action, E-Verify, and Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$18.4-24 hourly 4d ago
Account Sales Representative
Bako Diagnostics
Account representative job in Washington, DC
DC South / Virginia
Sales AccountRepresentative
Launch Your Career in Sales: Join Our Growing Medical Sales Team!
Are you a recent science graduate with a passion for helping others?** Do you enjoy connecting with people and building relationships? Then a career in Medical Sales might be the perfect fit for you!
We're searching for enthusiastic and driven individuals to join our dynamic sales team as an Entry-Level Medical Sales Representatives . This is an incredible opportunity to leverage your scientific background in a rewarding and fast-paced environment. You'll learn valuable sales and marketing skills while making a tangible difference in the healthcare industry.
What we offer:
Comprehensive training program:
We'll equip you with the tools and knowledge you need to succeed.
Competitive salary and benefits package:
Including health insurance, paid time off, and opportunities for advancement.
Mentorship and support:
Work alongside experienced professionals who will guide and support your growth.
Career progression: We're committed to developing our employees and providing opportunities for advancement within the company.
Making a difference:
Contribute to improving patient care by representing innovative medical products and solutions. What we're looking for:
Bachelor's degree in a science-related field (Biology, Chemistry, Pre-Med, etc.)
Preferred:
Excellent communication and interpersonal skills
* Strong work ethic and a positive attitude
* Self-motivation and a desire to learn
* Valid driver's license and reliable transportation
Ready to launch your career in the medical field?
The primary accountability for the Sales AccountRepresentative is to achieve/exceed territory goals; primarily affirming positive clinical utility perception for Bako's test menu and line of therapeutic products for the assigned customers. A high performing Sales AccountRepresentative retains a physician base of clients and quickly identifies those clients' changing ordering patterns. Is knowledgeable on all services and therapeutic offerings of the company or as assigned. Utilizes data to effectively plan customer strategies - use of dashboards, provided data, etc. Prioritizing daily activities (pre-call planning) in order to have efficient/productive day. Uses appropriate support materials while detailing any service, product or process. Monitors competitive activity and trends within the territory.
Knowledge, Critical Skills/Expertise, Position Requirements (Education, Experience, Licensure/Certifications)
• Completed a professionally administered consultative sales course, e.g. Integrity Sales
• Demonstrated ability to learn complex technical topics & articulate what was learned well. Ideal candidate will have knowledge of basic life sciences.
• Demonstrated experience in working independently with attention to detail
• Ability to learn and employ software platforms that are required, e.g., Salesforce, Microsoft Office
• Bachelor's degree, preferably in life sciences
• One + years of sales experience using consultative selling skills preferred
• Must reside within assigned territory
• Health care services experience a plus
Tasks, Duties and Responsibilities
• Interacts with physicians, employees and clients in a positive manner consistent with the mission and values of Bako Diagnostics.
• Clinical Utility/Consultative Selling: The Sales AccountRepresentative as their primary skill/attribute will possess a deep understanding of the clinical utility of Bako/Strata/CTS products and services. The Sales AccountRepresentative will use a consultative process, specifically Integrity Sales, to outline how the clinical utility of the company's products and services will serve to meet the need of a prospective customer and their patients. The Sales AccountRepresentative will stay abreast of best practices in consultative sales as well as the clinical utility of all existing and new products developed.
• Initiative/Drive: The Sales AccountRepresentative is internally motivated to serve our customers and his colleagues. The Sales AccountRepresentative will support the appropriate strategies and tactics entered into by the company and its management (internal and external audiences). The Sales AccountRepresentative will support the esprit de corps within their team that is consistent with company's values. The Sales AccountRepresentative ensures that he/she is well trained, well informed and aligned to company's objectives.
• Tools & Processes: The Sales AccountRepresentative is capable of utilizing the company's tools to improve the allocation of their personal resources. Salesforce and the functionality within are critical to the success of Docusign Envelope ID: 8F3F50DC-8CB3-4FDD-A668-4EF65F17F863
the Sales AccountRepresentative and the company. The Sales AccountRepresentative will ensure that they engage fully in all training and become wholly facile with the tool. The Sales AccountRepresentative will understand and use the analytical tools the company has developed for the use of the Sales AccountRepresentative to improve outcomes (request training where the Sales AccountRepresentative does not have appropriate skill sets) and update the analytical tools within established deadlines.
• Company: The Sales AccountRepresentative will complete all required training and operate within all established company policies and compliance guidelines. The Sales AccountRepresentative on occasion will contribute to cross-functional teams that advance the completion of projects. The Sales AccountRepresentative communicates appropriately, promptly, succinctly and through appropriate tools to internal team. The Sales AccountRepresentative will be cognizant of all relevant company goals and specifically the expectations of performance for their role. The Sales AccountRepresentative will operate within established expense budgets and guidelines.
• Customers & Markets: The Sales AccountRepresentative will be an advocate for customer needs. The Sales AccountRepresentative will have the capacity to concisely frame market information for improvement of the company's performance. The Sales AccountRepresentative is capable of articulating the market/customer information in a manner that those outside the commercial function will understand, e.g. what, who and meaning to the company. The Sales AccountRepresentative is encouraged to engage with Company and industry content on LinkedIn, which is emerging as the leading social media platform for the podiatry industry.
Working Conditions
Remote work arrangement. Travel within established territory is required to manage sales territory. Occasional overnight travel may be required to attend medical conferences and corporate meetings. Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk and stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 30 pounds (as needed during trade shows).
Positions Supervised
No formal supervisory responsibilities.
Requirements listed are representative of minimum levels of knowledge, skills, and/or abilities. This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor.
$46k-77k yearly est. 4d ago
Client Service Representative (Part Time 20 Hours) (Glen Burnie Branch)
Atlantic Union Bank 4.3
Account representative job in Glen Burnie, MD
The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services.
Position AccountabilitiesRepresent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner.
Greet and provide exceptional service in person and by telephone/email.
Provide accurate information regarding Bank services, products, policies and procedures.
Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services.
Partner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management)
Complete forms and other required documents and follow Bank policies and procedures.
Process transactions in person and via telephone/email to include loan payments, account transfers, and address changes.
Perform all duties of a Teller to include:
Provide excellent client experience
Perform basic client and cash transactions
Balance cash each day
Identify referral opportunities to contribute to branch goals
Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures
Identify risk and escalate concerns through proper channels
Develop and maintain knowledge of bank products, services, including other lines of business
Ability to learn and adapt to changing digital channels
Perform other duties as assigned.
Organizational Relationship
This position reports to Branch location leadership.
Position Qualifications
Education & Experience
High school diploma or equivalent (GED).
One (1) or more years of experience in a client service and/or a cross-trained teller position
Previous cash handling experience preferred
Knowledge & Skills
Excellent customer service skills
Excellent oral and written communication skills
Ability to exercise sound business judgment
Proficient computer skills
Ability to handle multiple tasks with attention to details
Flexible, able to adapt to change
Shifts may vary for each position offering, depending on business need
Able to stand for extended periods of time and lift objects up to 30 pounds
Some local travel possible
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$32k-43k yearly est. 4d ago
Accounts Receivable Specialist
Talent Harbor
Account representative job in Landover, MD
💼 We're Hiring: Accounts Receivable Specialist
📍 Landover, MD | On-site
💰 Up to $28/hour
Are you a people-person who loves numbers? 📊😊
Ready to join a growing company where your work is valued, your voice is heard, and your impact matters? We're looking for an Accounts Receivable (AR) Specialist who is organized, proactive, and comfortable picking up the phone - always with a friendly, professional approach.
This is a full-time, on-site role in Landover, MD.
🕗 Monday-Friday | 8:00 AM - 5:00 PM
If you thrive in a fast-paced, team-oriented environment, have strong attention to detail, and enjoy building positive customer relationships, we'd love to meet you!
What You'll Be Doing 🧾
Make daily collection calls (10+ per day) on past-due accounts
Set up and maintain customer accounts
Process payments and post receipts in QuickBooks
Enter billing in customer portals and send payment reminders
Collaborate with internal teams to resolve discrepancies
Follow up via phone and email with accuracy, professionalism, and a positive attitude
What We're Looking For 🤝
2+ years of experience in Accounts Receivable or an accounting-related role
Experience with QuickBooks (preferred, not required)
Strong data entry and communication skills
Friendly, upbeat, and approachable personality 😊
Comfortable with outbound calls and working independently
Local to Landover, MD (this role is 100% on-site)
Proven punctuality and reliability
Pay & Perks
💵 $20-$28/hour (based on experience)
🩺 Medical, Dental & Vision Insurance
💼 401(k) + Profit Sharing Plan
🏖️ Paid Vacation, Sick Leave & Holidays
📈 Growth opportunities within a stable, people-first company
✨ If you bring both heart and hustle to your work and are looking for a long-term opportunity where you can grow and make an impact - we want to hear from you!
$20-28 hourly 5d ago
Billing Coordinator
Crowell & Moring 4.9
Account representative job in Washington, DC
Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and diversity, equity, and inclusion.
Our billing team is growing and we're seeking to add several members to our billing coordinator level positions.
Job Summary:
The Billing Coordinator performs and manages complex billing arrangements for assigned attorneys or specific clients. The Coordinator ensures that alternative fee arrangements (AFAs) assigned are billed in agreement with client engagement letters and billing attorneys are provided requisite billing analysis.
Job Responsibilities
Ensures complex client invoices are prepared in compliance with firm policy, specific AFAs, and client billing guidelines and regulations. Identifies billing issues and resolves as appropriate.
Prepares standard and ad hoc reports utilizing Excel, Elite, and other reporting tools to keep involved parties up-to-date regarding billing aspects of assigned contracts. Prepares monthly reconciliation of all accounts.
Analyzes unbilled and receivables monthly and ensures timely resolution of outstanding amounts. Reviews and audits invoices for accuracy, and posts and mails final invoices prepared by billing attorneys
Provides quality client services to both in-house and external contacts, developing close professional working relationships that reflect the firm's commitment to excellence. Involves clarification and refinement of invoice processes and individual invoices, resolution of discrepancies, system issues, and other problems. Updates client information in the Elite master billing files, and researches and responds to inquiries relating to client charges.
Performs “transfer” and “divide” functions, and balances and reprints proformas at billing attorney's request.
Assists the Ebilling Coordinator with the initial set-up and subsequent maintenance of electronic invoicing with third party vendors for assigned clients. Serves as liaison between e-billing vendors, attorney, and client contacts regarding new timekeepers, matters, and billing rates.
Submits electronic invoices, and monitors and tracks progress from billing to prepare monthly reconciliation of all electronically billed accounts.
Follows up with billing attorneys who manage matters with noncurrent unbilled time and costs in accordance with the firm's billing policy.
Documents billing process and updates documentation for procedures related to special client billing arrangements.
Assists professional staff and attorneys with the firm's billing procedures using Elite accounting software. Performs ad hoc analysis and research as requested.
Participates in special projects as required.
Qualifications
Requirements:
Knowledge, Skills and Abilities:
Demonstrated advanced knowledge of Elite or similar accounting system with the ability to instruct others in its use.
Demonstrated intermediate knowledge of major eBilling vendors such as CounselLink, Tymetrix 360, and Legal Tracker (Serengeti), with the ability to research and resolve eBilling issues.
Demonstrated ability to organize and prioritize a heavy workload in a dynamic and complex environment to meet deadlines and daily requirements.
Demonstrated ability to perform work that is non-standard, requiring analysis, interpretation, and creative problem solving within an accounting environment.
Demonstrated intermediate knowledge of MS Excel to produce quality reports and spreadsheets.
Demonstrated ability to prepare analysis of complex issues and information.
Knowledge of standard accounting and finance principles, including the ability to track, organize, analyze, reconcile, and report financial data in an accurate and clear manner.
Demonstrated ability to communicate clearly and effectively, both orally and in writing
Demonstrated ability to provide quality client service to both internal and external contacts regarding financial matters of a complex nature. Requires creativity, patience, and discretion.
Education
The position requires a Bachelor's Degree in Accounting, Finance, or a related field. Equivalent training and experience may substitute for education.
Experience
The position requires a minimum of three (3) years of billing/accounting experience in a law firm or professional services firm.
Additional Information
Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package. Our benefits include healthcare, vision, dental, retirement, and all-purpose leave and progressive options such as back up childcare, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service.
Our Firm is committed to fair and equitable compensation practice in accordance with applicable laws. The pay range for this position is $71,000-$107,000. Additional compensation may include a discretionary bonus. The salary for this position may vary based on location, market data, an applicant's skills and prior experience, certain degrees and certifications, and other factors.
EOE m/f/d/v
Crowell & Moring LLP participates in the E-Verify program.
$71k-107k yearly 60d+ ago
Senior E-Billing Coordinator
Latham & Watkins LLP 4.9
Account representative job in Washington, DC
About Latham & Watkins
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
About the Role
The Senior E-Billing Coordinator is an integral part of Latham's Global Finance team and will be responsible for the submission of electronic invoices to clients on a monthly basis, overseeing the transition of clients to e-billing, and providing follow-up support to attorneys, practice office staff, and clients in all aspects related to electronic billing, as well as handling a heavy volume of highly complex e-submission assignments for key corporate clients and ensuring that all client guidelines, internal protocols, and firm guidelines are followed during the submission process. This role will be located in either our Washington, D.C., Houston, New York, or San Diego office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.
Responsibilities & Qualifications
Other key responsibilities include:
Acting as a liaison between billing attorney/secretarial staff, practice office billing staff, and clients' staff assigned to electronic billing by providing expert-level subject matter support
Liaising with billing attorney/secretary, practice office accounting staff, and client representatives in the resubmission of invoices and ensuring corrective action is in place for future submissions
Populating, maintaining, and updating data for assigned clients in the 3E system and clients' external web applications, while also ensuring all relevant information is updated and correlated in the firm's 3E system
Performing necessary technical and logistical tasks with internal staff, vendor staff, and clients' designated personnel in the transition of clients to electronic billing
Working collaboratively with the department's supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, status reports, and matter profiles in various sub-systems
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
We'd love to hear from you if you:
Possess knowledge and experience with web-based e-billing systems and vendors (e.g., Serengeti, Datacert, Tymetrix)
Demonstrate the ability to test and troubleshoot multiple e-software applications, summarize findings, and identify potential problem areas
Display the ability to work with LEDES formats
And have:
A high school diploma or equivalent, preferably a bachelor's degree in accounting, finance, or another related field
A minimum of two (2) years of experience with the 3E Billing system
A minimum of two (2) years of experience with E-billing vendors
A minimum of five (5) years of experience involving general accounting practices
A minimum of four (4) years of experience involving billing processes and practices
Knowledge of 3E's E-Invoicing module, preferably
Benefits & Additional Information
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:
Healthcare, life and disability insurance
A generous 401k plan
At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
Professional development programs
Employee discounts
Affinity groups, networks, and coalitions for lawyers and staff
Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.
Please click here to review your rights under U.S. employment laws.
#LI
#MidSenior
#LI-Hybrid
Pay Range USD $85,000.00 - USD $100,000.00 /Yr.
$85k-100k yearly Auto-Apply 60d+ ago
Account Service Representative (Call Center) - Outbound Part-Time
Municipal Employees Credit Union of Baltimore 3.0
Account representative job in Baltimore, MD
* THIS IS A PART TIME POSITION, ONLY APPLY IF INTERESTED IN WORKING PART TIME* IS NOT REMOTE* MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services.
MECUs success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live.
WE NEVER COMPROMISE THE MEMBER EXPERIENCE - our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition.
Schedule:
Mon, Tues, Wed & Fri 8:30am-2:00pm
Thurs 8pm-2pm
Rotating: Sat 10am-1pm
RESPONSIBILITIES:
Under general supervision projecting a professional company image through telephone interactions with members. Performs outbound calling efforts and provides quality service to existing members by phone. The quality service provided will be accurate, efficient, and professional to consistently "delight" the member. Ability to survey and educate members. In addition to cross-selling available products based on the needs of the member, be able to investigate and resolve concerns pertaining to account status, products and services. Must demonstrate excellent phone and communication skills.
QUALIFICATIONS:
* Minimum H.S. diploma, 18 months call center experience strongly preferred and 1-yr customer service experience required
* Exceptional customer service and interpersonal phone etiquette skills
* Strong computer application skills
* Strong oral/written communication skills
* Must be results oriented
* Quick learner and motivated to be a consistent performer
* Attendance and punctuality are a must
COMPENSATION
Salary Range per hour, depending on experience and qualifications
* Account Services Representative Outbound (Part-Time) - $16.00 - $19.61
BENEFITS AT MECU CREDIT UNION
At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to:
* Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.
* 401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement.
* Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind.
* Tuition Assistance: Continue your education and professional development with our tuition assistance program.
* Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP.
* Parking Discounts: Enjoy discounted parking to make commuting easier.
* Long-Term Care Insurance: Prepare for the future with long-term care coverage options.
* Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance.
Join MECU and enjoy benefits that truly support you and your family.
PHYSICAL DEMANDS
While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25 pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
MECU conducts credit, bond and background checks and is an Equal Opportunity Employer.
$31k-34k yearly est. 60d+ ago
Billing Specialist - Washington, D.C.
Sidley Austin 4.6
Account representative job in Washington, DC
The Billing Specialist assists attorneys with the preparation of bills for clients, ensuring that the client bills are processed timely and in accordance with the client agreement. The Billing Specialist answers billing questions and researches billing related issues, prepares and distributes billing proformas, invoices, and billing related reports. The Billing Specialist acts as the billing adviser to attorneys and the legal secretaries, ensuring that all transactions are recorded according to accounting standards. The Billing Specialist regularly collaborates with other accounting departments, including ebilling, Accounts Receivable, Cash Applications, Cost Recovery, Pricing, Client Arrangements, Accounts Payable and Revenue Management, to help minimize any financial exposure to the Firm.
Duties and Responsibilities
Performs daily billing activities to support partners, attorneys, and clients.
Responsibilities include but are not limited to Proforma generation and edits, creating timecard summaries, updating matter and Timekeeper rates, and running client reports at the request of the partners and attorneys.
Ensure timeliness, accuracy, and acceptance of invoices on a monthly basis. Follow up with Billing partners and others in order to resolve client billing issues and ensure invoices are approved and billed.
Understands and ensures correct implementation of client Outside Counsel Guidelines and fee terms.
Ensures electronic invoices are processed accurately and efficiently. Timely resolves any rejections or reductions of electronic invoices.
Demonstrates professional and developed communication skills. Ability to deal professionally and courteously with partners, attorneys, legal secretaries, accounting staff, vendors and clients of the Firm while observing confidentiality of client and Firm matters.
Must be highly detail-oriented with the ability to handle multiple tasks in a fast-paced environment.
Other duties as assigned.
Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.
Target Salary Range $85,000 - $111,000 if located in Washington D.C. Qualifications
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources).
Education and/or Experience:
Required:
Bachelor's degree or a minimum of two years of related experience
Proficiency in MS Word and Excel
Understanding of general accounting principles as they apply to Billings and A/R
Excellent math aptitude
Preferred:
Previous law firm experience
Implementation of, or exposure to various client billing agreements
Experience with electronic billing and electronic billing vendors
Experience with 3E and ebilling Hub
Other Skills and Abilities:
The following will also be required of the successful candidate:
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities
Sidley Austin LLP is an Equal Opportunity Employer
#LI-Hybrid
#LI-EC1
$85k-111k yearly Auto-Apply 6d ago
Billing Specialist
Tec Services, LLC 4.5
Account representative job in Columbia, MD
BILLING SPECIALIST / ACCOUNT MANAGER: The Account Manager has responsibility for all aspects of their assigned accounts. This role is responsible for understanding the work order management and invoicing needs of external customers and works with internal teams to deliver those needs.
PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES:
Supports the field operations team by managing the day-to-day activities. This includes:
Confirming work performed with the field
Invoicing customers (ensuring accuracy of customer invoices).
Paying the service providers (ensuring accuracy of the payments).
Partners with Quality Assurance Managers and company representatives to ensure all submitted work orders are reconciled before the invoicing process in a timely manner.
Manages the night cleaning process by: Invoicing customers timely and accurately as per the defined invoicing schedules.
Paying the subcontractors accurately per the schedule bs including any adjustments coming from operations.
Facilitates new customers and subcontractors' set-up in Corrigo
Maintains an up-to-date tracking and analysis file.
Participates in month end analysis to ensure data integrity and accurate revenue recognition.
Other duties as assigned by management.
QUALIFICATIONS:
Good communication skills and the ability to work well with people are essential.
Computer skills required: Accounting Software; Contract Management Systems; Microsoft Excel (basic to intermediate)
EXPERIENCE:
3-5 years of strong customer service experience.
Experience doing invoicing in a service company preferred but not required.
SKILLS/ABILITIES:
Good communication skills
Ability to work well with people is essential.
Exceptional customer service and problem-solving skills.
Ability to develop rapport and strong working relationships with customer/accounts
EDUCATION/CERTIFICATION:
Associates Degree or higher
$37k-52k yearly est. Auto-Apply 60d+ ago
Americas - Key Account Service Representative
Clarks 2.7
Account representative job in Hanover, PA
Key Account Service RepresentativeAccount management for our Key Account, Catalog, Ecommerce, and regional customers. Partner with our customers to maximize Clark's shipments. Manage supply and demand issues and work with all facets of the organization to ensure on-time, in-full delivery of goods to customers.
What You'll Do:
Maintain an accurate order pool and manage customer expectations accordingly.
Analyze shipment schedules, bulk order management, performance, and supply and demand to maximize Clark's shipping potential.
Collaborate with Demand Fulfillment to ensure fill rates are met and goods are delivered on time and in full to customers.
Communicate with customers regarding purchase order updates, price variances, shipping status, and all other order-related information.
Provide updates on product availability and status, and request extensions on purchase orders when necessary.
Document order changes and communicate any variances from the original purchase order agreement.
Coordinate with Customer Operations on customer requirements and maintain applicable value-added services information.
Update, validate, and audit Customer Table/Master information.
Manage purchase order fill rates, shipping information, shipping methods, department numbers, etc., to minimize chargeback exposure
Demonstrate knowledge of all EDI transactions and the appropriate procedures for processing.
Coordinate direct shipments with the inventory management team. For all direct ship/factory orders, order labels through third-party websites.
Enter customer data into special label applications, order labels from external sources, provide UPC codes upon request, and access customer websites when necessary.
Own and distribute customer-facing reporting activities, including existing reports on order availability, pricing, and product information, as well as creating new ad hoc reports as needed.
Maintain proficiency in all reporting tools currently utilized by the business.
What You'll Bring:
High School Diploma: bachelor's degree preferred
Strong customer service skills; Excellent communication skills
Ability to analyze data
Bilingual - No
2-4 years of Account Management Experience
Customer Service Experience
Reporting - creating and running reports, understanding of selling and forecasts
Prioritize workload - strong organizational skills
Ability to utilize multiple applications
Excel Proficient
Disclaimer
This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.
About Clarks
Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825, when brother James and Cyrus Clark made a slipper from sheepskin off cuts. At the time it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive of more than 22,000 pairs that have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and Launched in 1950, to the iconic Wallabee, each design has an instantly recognizable signature that makes it unmistakably Clarks.This season, we're proud to introduce the Clarks Collective: five incredible activists championing authentic social change. From mental health awareness and LGBTQ+ rights to greater racial equality, these trailblazers are committed to creating a brighter future for us all-bringing to life Clarks' new global campaign, for the World Ahead. Through spotlighting their stories and supporting their chosen charities and initiatives, we're ready to lead the way. After all, we're the originators, not imitators. It's who we are, who we've always been. And to change the world of tomorrow, we're doing things differently today.As a global employer, Clarks is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. We strive to create a productive environment which everyone has an equal chance to succeed at all levels through the organization. We will not discriminate on the basis of sex, age, disability, marital status, color, race, religion, ethnic origin, sexual orientation or gender re-assignment', complying with local legislative requirements.Actual compensation within a pay range will be based on factors including but not limited to a candidate's relevant experience, qualifications, performance, Clarks' business needs, internal equity and any statutory obligations. The pay range for this role may be modified by Clarks at any time in the future.
$31k-34k yearly est. 8d ago
Service Center Based Accountant - MD
Pureflow Inc. 3.3
Account representative job in Clarksburg, MD
Watch this video to learn more about Pureflow!
Maryland Service Center Based Accountant
About Our Organization:
With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients by designing, building, installing, and maintaining water purification systems in a broad range of commercial and industrial markets. Because we understand that a successful business needs quality employees, we are seeking highly talented and motivated candidates to join our Company where people, integrity, and excellence are essential to our culture.
Key Responsibilities:
The primary objective as Service Center Based Accountant for the Maryland Technical Service Center (TSC) is to manage the Maryland TSC's financial activities and transactions. Your primary job responsibilities will include, but are not limited to:
Financial Management and Analysis
Manage invoicing, pricing, and profitability analysis for contracts, service projects, and sales orders.
Conduct audits of Customer Maintenance Contracts and ensure renewal pricing alignment.
Oversee collections, financial tracking, and reporting, explaining variances.
Operational Efficiency and Process Optimization
Collaborate on inventory reconciliation and process optimization.
Streamline financial processes, collaborate cross-functionally.
Lead Contract Management and reconciliation of quoted to actual hours worked for Service Techs
Communication and Collaboration
Deliver presentations and collaborate cross-functionally.
Performance Tracking and Metrics
Establish and track Key Performance Indicators (KPIs) and critical metrics.
This summary provides a clear overview of the role's financial focus.
Job Type: Full-time, In person, Monday-Friday, 8-5
Benefits:
401(k) with matching
Medical, Dental, Life, STD & LTD insurances
Health savings account (HSA)
Generous paid time off
Referral bonus program
Tuition reimbursement
Pureflow is an equal-opportunity employer, including disability and veterans. Post-offer, pre-employment background checks and drug tests are required for all positions.
Pay range: $65,000 - $90,000
Pay range has been determined by industry benchmarking data provided by ADP.
$30k-37k yearly est. Auto-Apply 57d ago
Billing Specialist
Sourcepro Search
Account representative job in Washington, DC
SourceProSearch is currently seeking a Billing Specialist with at least 5 years of experience at a big law firm. This position will primarily support billing operations for a high-volume environment, including processing over 1000 pre-bills monthly and supporting 30+ partners.
Requirements:
Minimum of 5 years of billing experience in a big law firm.
Experience with Aderant would be helpful but not required.
Mid-range Excel experience is ideal.
Longevity in the next role is preferred; we are not looking for job hoppers.
Location:
Preferred locations include Washington DC and California.
If you meet these qualifications and are interested in joining our team, please apply with your updated resume.
****************************
$47k-64k yearly est. 60d+ ago
Billing Specialist (law firm exp. required)
Fawkes IDM
Account representative job in Washington, DC
Job Description
A law firm is seeking a full-time Billing Specialist to join their team. This person will be responsible for full cycle billing from the preparation of prebills through final invoices.
Responsibilities
Managing the prebill to final bill process; assuring partnerseceive and return accurate prebills in a timely manner. Finalizing and submitting bills/eBills in an appropriate template that conforms to the client requirements. Confirming final bills have been submitted to the client and posted in the accounting system. Producing closing bills on demand.
Collaborating with the eBilling team for set-up of new clients for eBilling requirements. Submitting invoices electronically, taking accountability for successful submission and troubleshooting issues. Proactively following-up regarding acceptance of eBills.
Verifying billing rates with the Rates team, reviewing and instituting the outside counsel guidelines to include: monitoring fee caps, tier discounts and matter budgets; communicating with BIC and management regarding discounts, write-downs and write-offs.
Responding to inquiries relating to accruals, audits and payments.
Maintaining updated prebill status reports and monitoring billing figures on a daily basis.
Ensuring management of client trust accounts, accurate payment allocation and unapplied fund resolution throughout the life cycle of assigned portfolio. Keeping partners updated with available, unapplied and trust funds and apply when appropriate.
Requirements
• Bachelor's degree in Accounting, Finance or Business discipline preferred.
• Law firm or professional services background preferred.
• Expertise in Microsoft Office, specifically Excel.
• Aderant Expert or Elite Enterprise (3E) experience preferred.
• Talent for delivering client service through teamwork.
• Ability to exchange information and to present ideas, report facts and other information clearly and concisely.
• Strong initiative to proactively increase value to the position.
• Flexibility to work additional hours as necessary.
$47k-64k yearly est. 17d ago
Medical Billing Specialist
Fyzical Therapy and Balance Centers 3.7
Account representative job in Lanham, MD
Job DescriptionThis is an exciting time to join the FYZICAL family! If you have one year of billing experience and would enjoy being part of a champion team with a forward-thinking company that takes a unique approach to physical therapy, you are a great fit for our Medical Billing Specialist position in Lanham, MD!
In this Medical Billing Specialist role, you will be able to enhance your career under the guidance of a helpful, supportive practice leader in an exciting, fast-paced environment. With state-of-the-art technology at your fingertips, you will always have the tools you need to be successful. In addition, you will have access to continuing education, keeping you at the forefront of your profession.
If you are ready to be part of an energetic atmosphere where you can achieve success and career satisfaction, apply for FYZICAL's Medical Billing Specialist job opening today!
A great support team. An exciting work environment. Room to grow. Cutting-edge technology at your fingertips. This and more is your future when you accept this choice Medical Billing Specialist position in Lanham, MD, with the leading PT company in the U.S.!
We are the world's fastest-growing healthcare franchise, leading the charge to transform the physical therapy industry by taking non-traditional approaches to patient care. in this Medical Billing Specialist role, you will join a top-rated team of professionals in an atmosphere that inspires confidence and success. Enjoy the security of knowing you have the full support of a practice leader who is invested in your future. Take advantage of this opportunity to add to your knowledge base while helping those in the surrounding community achieve their healthcare goals.
Bring your experience and eagerness to be part of something new and different! Apply for our Medical Billing Specialist job opening today!Responsibilities
Medical Billing Specialist job responsibilities include:
Use Electronic Medical Records to reconcile insurance company payments
AR/Medical Billing management
Help patients understand Explanation of Benefits (EOB)
Worker's Comp/auto claims form printing
Post insurance payments using paper and electronic methods (EMR)
Manage Accounts Receivable and medical billing
Print paper claims for Worker's Compensation and Auto carriers
Explain EOB to patients when needed
Required Skills
Medical Billing required skills & qualifications include:
H.S. graduate or GED certificate
1+ year(s) of Medical Accounts Receivable/Medical Billing experience
Able to successfully maneuver online insurance sites
Advanced Electronic Medical Records skills
Great communicator; friendly personality
Explanation of Benefits experience a plus
High school diploma or equivalent
At least 1 year of AR/Billing experience in a healthcare setting
Experience utilizing EMR systems, including electronic filing, denials, aging of accounts
Ability to navigate insurance websites
Must project a warm, enthusiastic and friendly demeanor in client and team member interactions
EOB and payment posting experience preferred
$36k-52k yearly est. 24d ago
Personal Lines Insurance CSR
Summit Bridge Partners 4.5
Account representative job in Baltimore, MD
Personal Lines Client Service Representative
A well-established insurance agency in Baltimore is seeking a proactive and detail-driven professional to join their personal lines team. This position is ideal for someone with a foundation in property and casualty insurance and a passion for providing excellent support to both internal teams and policyholders. You'll work closely with internal account managers, insurance carriers, and individual clients to ensure timely and accurate service for policies related to home, auto, and personal liability protection.
Key Responsibilities
Deliver responsive and high-quality service to clients via phone and email
Assist with the intake, processing, and follow-up for policy updates, changes, and new account setup
Maintain and update service records, documentation, and internal systems accurately
Support service team in reviewing incoming policy data and troubleshooting issues
Prepare routine correspondence, coverage summaries, and support documents
Respond to carrier and client information requests in a timely, professional manner
Help with premium comparisons, policy placement options, and remarketing efforts when needed
Qualifications
2+ years of insurance experience required (personal lines)
Active P&C license preferred but not required with the right experience
Strong written and verbal communication skills
Tech-savvy, detail-oriented, and organized
Team-first mentality with a proactive and collaborative attitude
Compensation & Benefits
Competitive base pay range of $50,000 to $70,000
Full benefits package including health, dental, vision insurance and retirement contributions
$50k-70k yearly 4d ago
Client Service Representative (Colesville Branch)
Atlantic Union Bank 4.3
Account representative job in Silver Spring, MD
The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services.
Position AccountabilitiesRepresent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner.
Greet and provide exceptional service in person and by telephone/email.
Provide accurate information regarding Bank services, products, policies and procedures.
Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services.
Partner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management)
Complete forms and other required documents and follow Bank policies and procedures.
Process transactions in person and via telephone/email to include loan payments, account transfers, and address changes.
Perform all duties of a Teller to include:
Provide excellent client experience
Perform basic client and cash transactions
Balance cash each day
Identify referral opportunities to contribute to branch goals
Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures
Identify risk and escalate concerns through proper channels
Develop and maintain knowledge of bank products, services, including other lines of business
Ability to learn and adapt to changing digital channels
Perform other duties as assigned.
Organizational Relationship
This position reports to Branch location leadership.
Position Qualifications
Education & Experience
High school diploma or equivalent (GED).
One (1) or more years of experience in a client service and/or a cross-trained teller position
Previous cash handling experience preferred
Knowledge & Skills
Excellent customer service skills
Excellent oral and written communication skills
Ability to exercise sound business judgment
Proficient computer skills
Ability to handle multiple tasks with attention to details
Flexible, able to adapt to change
Shifts may vary for each position offering, depending on business need
Able to stand for extended periods of time and lift objects up to 30 pounds
Some local travel possible
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$32k-43k yearly est. 4d ago
Account Services Support Representative (Part Time)
Municipal Employees Credit Union of Baltimore 3.0
Account representative job in Baltimore, MD
* THIS IS A PART TIME POSITION, ONLY APPLY IF INTERESTED IN WORKING PART TIME* MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services. MECUs success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live.
WE NEVER COMPROMISE THE MEMBER EXPERIENCE - our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition.
Work Schedule:
* Mon, Tues, Wed, & Fri: 8:30 am - 2:00pm
* Thurs: 8:00am - 2:00pm
* One day remote (weekly)
Position Summary
Under general supervision, projects a professional company image through mail correspondence and website email responses. Provides administrative support to Call Center staff. Manage data in spreadsheets and reports. Enter Centrix disputes and mail 30 day letters when appropriate. Assist with maintaining and updating the department procedure manual. Establish secondary account relationships and process CD maturity instructions. Works closely with Call Center staff to assist in enhancing the members experience and meeting service expectations. Must demonstrate excellent verbal and written communication skills.
Work Location
This position is located at Corporate Headquarters in Downtown Baltimore. Incumbent will be required to report in office for this role. Upon completion of 90 days incumbent may work hybrid schedule.
Education
* High School Diploma Required
* General Education Degree (GED) in lieu of H.S. Diploma
Experience
* One (1) Year Administrative, Required
* One (1) Year Financial Services, Preferred
Qualifications / Essential Functions
* Ability to multi-task and operate in a fast-paced environment
* Demonstrated administrative skills and ability to work with details
* Must display proven PC skills
* Must demonstrate excellent verbal and written communication skills
* Must be results oriented and well organized
Compensation
Salary Range per hour, depending on experience and qualifications
* $15.00 - $19.62
Benefits at MECU Credit Union
At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to:
* Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.
* 401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement.
* Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind.
* Tuition Assistance: Continue your education and professional development with our tuition assistance program.
* Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP.
* Parking Discounts: Enjoy discounted parking to make commuting easier.
* Long-Term Care Insurance: Prepare for the future with long-term care coverage options.
* Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance.
Join MECU and enjoy benefits that truly support you and your family.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25 pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
MECU conducts credit, bond and background checks.
$31k-34k yearly est. 48d ago
E-Billing Coordinator
Latham & Watkins LLP 4.9
Account representative job in Washington, DC
About Latham & Watkins
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
About the Role
The E-Billing Coordinator is an integral part of Latham's Billing team. This role will be responsible for the submission of electronic invoices to clients on a monthly basis, as well as preparing and submitting monthly e-invoices to corporate clients and ensuring all client and firm guidelines are followed during the submission process. This role will be located in either our Washington, D.C., New York, Houston, Chicago, San Francisco, or Boston office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.
Responsibilities & Qualifications
Other key responsibilities include:
Acting as a liaison between billing attorneys, secretarial staff, and clients' staff regarding electronic billing, as directed
Populating, maintaining, and updating data for assigned clients in the 3E system and clients' external web applications; ensuring all relevant information is updated and correlated in the firm's 3E system
Coordinating resubmission of invoices with billing attorneys/secretaries, practice office accounting staff, and client representatives; ensuring corrective action is in place for future submissions
Reviewing clients' guidelines and other written communication; ensuring compatibility with the firm's billing policies and resolving any potential discrepancies before live rollout
Assisting E-Billing Supervisors with e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, and updating status reports/matter profiles in various subsystems
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
We'd love to hear from you if you:
Exhibit the ability to test and troubleshoot multiple e-software applications and identify potential problem areas
Demonstrate familiarity with LEDES formats and knowledge of ASCII and XML formats
Possess knowledge of basic accounting principles
And have:
A high school diploma or equivalent, preferably a bachelor's degree in accounting, finance, or a related field
Knowledge of 3E's E-Invoicing module, preferably
A minimum of one (1) year of experience with the 3E Billing system
A minimum of one (1) year of related experience involving billing processes and practices, preferably
Benefits & Additional Information
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:
Healthcare, life and disability insurance
A generous 401k plan
At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
Professional development programs
Employee discounts
Affinity groups, networks, and coalitions for lawyers and staff
Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. An employer that violates this law may be subject to fines and/or a private right of action for $500 in statutory damages “for each such violation,” among other things.
Please click here to review your rights under U.S. employment laws.
#LI
#Associate
#LI-Hybrid
Pay Range USD $75,000.00 - USD $90,000.00 /Yr.
How much does an account representative earn in Baltimore, MD?
The average account representative in Baltimore, MD earns between $29,000 and $71,000 annually. This compares to the national average account representative range of $26,000 to $51,000.
Average account representative salary in Baltimore, MD
$45,000
What are the biggest employers of Account Representatives in Baltimore, MD?
The biggest employers of Account Representatives in Baltimore, MD are: