Customer Service Representative
Account representative job in Edina, MN
Title: Customer Service Representative
Schedule: Hours can be either Monday-Friday 8am-4:30pm OR
Monday-Thursday 7:45am-5pm and Friday 7:45am-12:30pm
Pay: $27/hr plus commission
We're looking for a proactive and empathetic individual to join our team during our busiest season. This role involves managing a high volume of customer interactions-primarily via email (80%) and phone (20%)-to support order inquiries, especially for school-related orders which are currently experiencing a 2-3 week delay. The ideal candidate will be a strong communicator who can listen, let customers vent, and respond with patience and professionalism.
Key Responsibilities:
Respond to 50-75 customer emails daily through Salesforce, along with incoming calls.
Provide updates on order timelines and manage expectations with empathy.
Assist with new parts orders, ranging from hardware to furniture and carpet kits.
Collaborate occasionally with logistics, production, and installers for warranty-related issues.
Handle paperwork efficiently in a document-heavy environment.
What We're Looking For:
Customer service experience
A go-getter who asks the right questions and takes initiative.
Strong customer service skills with the ability to think outside the box.
Someone who thrives in a fast-paced, high-volume setting.
A team player who's comfortable working independently and asking for help when needed.
B2B Customer Service Representative ($50-60K)
Account representative job in Eden Prairie, MN
The B2B Customer Service Representative is responsible for answering incoming customer calls to process orders, address inquiries, connect customers with technicians for troubleshooting, document all issues, and provide necessary information.
**This company offers a wonderful work culture and great benefits including up to an 8% 401K contribution! **
Key Responsibilities:
Customer Interaction: Handle diverse incoming calls from employees and customers related to parts, service, and scheduling.
Customer Service: Deliver exceptional customer service and solutions promptly, consistently exceeding customer expectations.
Product Knowledge: Maintain a thorough understanding of end-to-end processes and product knowledge.
Training: Participate in ongoing training and briefings to stay updated on changes in products and services.
Information Maintenance: Keep updated on products, services, and promotions to meet business line goals.
Issue Resolution: Retain ownership of customer issues until resolution and escalate when necessary.
Requirements:
ERP Systems: Experience with SAP ERP is preferred; experience with Salesforce (adopted 90 days ago) is preferred.
Detail Orientation: Must be extremely detail-oriented and capable of managing multiple tasks accurately and simultaneously.
Technical Skills: Intermediate proficiency in Microsoft Word, Excel, and Outlook.
Customer Service Experience: Minimum of 2 years of phone customer service experience
Self-Motivation: Demonstrated ability as a self-starter and multi-tasker, capable of thriving in a fast-paced environment.
Communication Skills: Strong verbal, written, and interpersonal communication skills.
Problem-Solving: Excellent listening and problem-solving abilities.
Team Player: Ability to work effectively in a team environment.
Additional Info:
Annual Salary: $50-60K
Schedule: 8:00 am- 5:00 pm M-F
Location: 100% In-Office
Type: Direct Hire
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Commercial Sales Representative
Account representative job in Brooklyn Park, MN
Sales Representative - Commercial Roofing
Compensation: $85,000 base + competitive commission potential
Take Your Sales Career Further, Faster.
As a Sales Representative, you'll have the independence to drive sales, the backing of $100M in growth capital, and the support of a leadership team that truly invests in your success.
Competitive base pay, uncapped commissions, and real career growth make this the perfect role for a driven sales professional ready to make their mark.
What's in it for you?
Base salary $85k + $50-$60k annual commission potential
Profit share program
401(k) with company match
Vehicle + gas card
Health, dental, and vision insurance
PTO
Company Overview:
Our client is part of a private equity-backed group that's rapidly expanding its national presence in commercial roofing. With $100M in growth capital, they're fueling expansion by partnering with established businesses while preserving their culture, and by opening new branches across the U.S. It's the best of both worlds-entrepreneurship without the risk.
Built on financial strength and a people-first mindset, the company delivers large-scale re-roofing projects along with new construction, service, design, and consulting. Looking ahead, one of their biggest priorities is expanding the service and repair division.
Your Role:
Hunt new business through cold calls, outreach, and networking
Close sales and drive revenue in the Minnesota market
Build and maintain strong client relationships
Identify opportunities in both commercial and service markets to grow the client base
How to Apply:
You'll hear back within 48 hours. If you don't have an updated resume, no problem-we'll help you with it.
Contact:
📧 ********************************
📞 **************
Billing Coordinator
Account representative job in Roseville, MN
Berger Transfer & Storage, Inc is a leading provider of relocation, distribution, and warehousing services. Founded in 1910, Berger has been providing moving and storage services to individuals and businesses for over 100 years! Berger is Allied Van Lines' largest agent with 16 locations throughout the U.S
Berger Transfer & Storage, Inc is growing and that means new career opportunities! Join us and be part of an iconic family of companies with a great culture, unmatched co-worker camaraderie and plenty of development opportunities! At Berger, our top priority is having employees who can live up to the demanding expectations of our customers and markets. We believe our employees, who bring their hard work and dedication each and every day, are the source of our strength and success. Our ideal candidate will have an immediate connection to Berger's Mission Statement of helping every customer to have a positive, memorable experience, as well as embodying our vision and values. Candidates who connect through positive and respectful interactions, and strive to be open, honest and fair will be at the top of our list.
We are seeking a BILLING COORDINATOR to join our team in Roseville, Minnesota. Our Billing Coordinator will specialize in working with our Distribution and Household Move teams to process billing using the Berger and Allied System. The Billing Department is our internal team that is responsible for efficiently and accurately invoicing and processing distribution of revenue to the Berger branches and Allied.
Responsibilities for our Billing Coordinator include but are not limited to:
Actively billing the Distribution and Household moves using Berger and Allied's system(s);
Ensuring payment of long haul drivers and local contractors;
Accurately distribute revenue to Berger's 16 branches and to Allied;
Work within the work-flow system to manage assigned orders;
Interlining of vendor invoices;
Perform other projects and initiatives, as required.
The successful candidate for this position will share the following knowledge, skills and abilities:
High School Diploma or Equivalent is preferred;
Secondary Education is preferred;
Minimum of 2 years office experience is preferred;
Ability to work some evening and/or weekend hours during peak season;
Knowledge of moving industry tariffs would be preferred and helpful to his opportunity;
Must be able to demonstrate previous successful experience experience performing the following key skills:
Knowledge and ability to use typical office equipment (PC, calculator, fax machine, etc.);
Strong customer service and interpersonal skills;
Good oral and written communication skills;
Strong attention to detail;
Ability to multitask in a fast-paced environment;
Basic math skills including addition, subtraction, multiplication, division, percentages and fractions
Along with the opportunity to be an agent of change and make your own mark at a great company with a unique culture, we can we offer you:
Competitive Pay;
Medical, Dental & Vision Benefits;
401K;
Paid Time Off (begin accruing your very first day!);
Employee Discounts with Verizon, sketchers and more!
Berger Transfer & Storage, Inc is an Affirmative Action/Equal Opportunity employer that welcomes diversity in the workplace. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status or status with regard to public assistance.
Salary Description $21/hr
Supervisor, Patient Registration
Account representative job in Maple Grove, MN
Why North Memorial Health? At North Memorial Health, you're part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North's culture which is designed to actively support each team member's wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.
Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals list, 2023 Women's Choice Award Best Hospitals list.
Benefits the North Way!
As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.
* Health & Welfare Benefit Packages
* 401k Retirement Match or Pension Plan, based on workgroup eligibility
* Generous Paid Time Off (PTO) Plans
* Adoption Reimbursement up to $3000 per child
* Child Care Discount Program with New Horizon 10% off weekly childcare tuition
* Education/Tuition Reimbursement
* 24/7 Fitness Center Access for all benefit eligible team members
Commitment to Diversity, Equity & Inclusion
At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.
About this position
The Supervisor, Patient Registration is responsible for the day to day operations of hospital-wide patient registration areas to ensure accurate and quality Patient Registration work flows. The Supervisor supports the organization's Revenue Cycle and Service Excellence goals. The Supervisor assists the Manager in the development, implementation, updating and maintenance of divisional policies and procedures as well as any reference guides. The Supervisor develops and prepares reports on performance indicators, process analysis and ensures team members are kept aware of regulatory or payor changes. The Supervisor serves as a role model for Maple Grove Hospital's mission, vision, values and guiding principles.
Requirements
Education
* Bachelor's degree in business or related field. Experience may be substituted for part of educational qualifications as appropriate.
Experience
MINIMUM EXPERIENCE, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
* Three years' experience in healthcare organization required.
* Supervisory experience in a patient-focused setting preferred.
* Previous Front-End Point of Service experience preferred.
* Experience with Epic preferred.
* Strong communication skills with demonstrated ability to express ideas and information (both in written and oral form), clearly and concisely in a manner appropriate to the audience.
* Demonstrated ability to deal with conflict in a positive manner. Has an awareness of, responds to, and considers the needs, feelings and capabilities of others.
* Ability to be accountable for quality patient service and respond appropriately to a variety of personalities and situations.
* Ability to maintain quality, safety, and infection control standards.
* Must be able to read, write and speak effectively in English.
SPECIAL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
* Ability to research and implement changing payor requirements
The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.
Work Group: Maple Grove
Hours per two week pay period: 80
Shift: Days 8 hours
Weekend Requirement: Every 4th Weekend
Call Requirement: Occasional Call
Remote or On-site: On-site
FLSA Status: Exempt
Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.
Salary Range: L02 ($26.67 - $41.33), based on experience
Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.
Employment Sponsorship: Applicants must be currently authorized to work in the United States on a full-time basis. Work visa sponsorship is not available for this position
Senior Billing Analyst
Account representative job in Minneapolis, MN
Get started on an exciting career at Element!
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
About the Role
We're looking for an inquisitive and results driven professional to join our team as a Senior Business Analyst. In this role, you will be contributing to the billing organization by effectively supporting the Armada team, ensuring that the billing process is efficient and accurate. The role requires attention to detail and managing deadlines on a scheduled cadence.
What You'll Do
Assists BPS (Billing & Payment Services) staff when needed to ensure accurate outcomes
Work cross-functionally with IT and Operations to develop new products and solutions, or resolution to system created variances
Execute, review, and analyze outputs from multiple billing validation models
Support and deliver on SOC-1 compliance requirements for related processes
Provide analysis and reporting support during Monthly billing process and Month-End Reporting
Retrieve and analyze data using Excel and other data management/BI systems
Responsible for daily audit reporting, reconciling daily reports
Consult and resolve any issues relating to client process, billing, and corrections with the Billing team and clients if required
Work with Billing team to ensure projects are identified and scope potential process or technology improvement opportunities
Basic Qualifications
Bachelor's degree or equivalent business experience
5 years of finance and data analysis
Advanced Microsoft Excel knowledge and data skills, including look ups, Pivot Tables, DBeaver, Power Query, and SQL (preferred experience and aptitude with Alteryx, but willing to train)
Strong organizational skills (ability to prioritize and close, project management capabilities)
Identify and ask probing questions, gather data, identify options/solutions to a problem or issue
General business knowledge and skills; sound financial knowledge
Demonstrate proper judgement regarding decision making, self-reliance and problem resolution
Able to balance multiple deadlines and competing priorities
Ability to implement and adapt to change effectively
Strong customer service and relationship skills
Preferred Qualifications
Education: College/University degree preferred
Experience in the leasing industry, billing, financial operations, or customer facing finance roles desired
Location: Hopkins, MN
The base salary range for this position is $75,500 to $103,800 annually. Actual compensation within this range will be dependent upon the individual's knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.
What's in it for You
• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to
*********************************
or call **************.
Know Your Rights: Workplace discrimination is illegal
Auto-ApplyBilling Coordinator/Administrative
Account representative job in Albertville, MN
**Our client, a professional services organization, is seeking a Billing Coordinator to join their team. As a Billing Coordinator, you will be part of the Finance Department supporting contract billing operations. The ideal candidate will have attention to detail, strong organizational skills, and effective communication, which will align successfully in the organization.**
**Job Title:**
Billing Coordinator
**Location:**
_MN, Albertville_
**Pay Rate:**
$ 24.14 / Hourly
**What's the Job?**
+ Review and analyze contracts to identify billing specifics, amendments, and escalation provisions.
+ Enter contracts, amendments, and rate escalations into the billing system.
+ Produce monthly invoices for fixed and variable billing components.
+ Reconcile general ledger accounts associated with the billing process.
+ Coordinate with project teams to obtain data, approvals, and resolve billing-related inquiries.
**What's Needed?**
+ Experience performing professional accounting duties within billing processes.
+ Ability to understand accounting and budget processes, internal controls, and bookkeeping procedures.
+ Knowledge of automated accounting systems such as PeopleSoft, SAP, Coupa, and related platforms.
+ Strong attention to detail, organization, and ability to manage multiple tasks.
+ Typically 3-5 years of related experience or equivalent background demonstrating capability.
**What's in it for me?**
+ Medical insurance
+ Dental insurance
+ Disability insurance
+ Life insurance
+ Weekly Payment
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
Billing Specialist
Account representative job in Eden Prairie, MN
The Accounts Receivable , Collection rep will be calling on final billed claims by contacting government agencies, third party payors, and patients/guarantors via phone, e-mail, or online. Continues collection activity until account is resolved.
Qualifications
• Verifiable High School diploma or GED is required.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Dental Billing Specialist
Account representative job in Saint Paul, MN
The Billing Specialist is responsible for ensuring all accounts are processed through insurance properly, and patient accounts are paid in a timely manner. Billing Specialists should be familiar with ethical billing practices and are responsible for maintaining hundreds of patient accounts to ensure payment.
The Dental Billing Specialist is responsible for ensuring all accounts are processed through insurance properly, and patient accounts are paid in a timely manner. Dental Billing Specialists should be familiar with ethical billing practices and are responsible for maintaining hundreds of patient accounts to ensure payment.
Essential Functions
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
* Answer phone calls and emails with questions pertaining to dental billing issues.
* Provide excellent billing customer services over the phone or in Person.
* Process credit card payment for out of pocket and other balance that is patient responsibility.
* Work with patients with past due accounts to set up payment plans and collaborate with other Billing Support specialist.
* Manage dental billing inquiries.
* Investigate dental denied claims for successful processing & receipt of payment from insurance.
* Respond to payer inquiries in a timely manner.
* Submit claims in a timely manner.
* Manage self-pay visits, make sure insurances are correct before attaching them to patient account.
* Work to reduce aging and average days receivable from dental claims.
* Maintain up -to-date knowledge of ever-changing on dental billing regulations.
* Work with the rest of the billing staff to create more efficient workflows.
* Attend trainings and meetings as schedule.
* Ability to work with insurance companies to get claims paid.
* Knowledge and experience in Epic / Wisdom system.
* Understand FQHC Dental billing process and Sliding Fee Discount programs.
* Assist with other duties and responsibilities as requested.
Key Competencies
* Commitment to driving diversity, equity and inclusion
* Excellent verbal and written communication skills
* Excellent organizational skills and attention to detail
* Excellent time management skills with a proven ability to meet deadlines
* Strong critical thinking skills
* Proven strategic agility, ability to succeed in a fast-paced, continuously evolving environment
* Ability to adapt to the needs of the organization and employees
* Thorough knowledge of employment-related laws and regulations
* Proficient with Microsoft Office Suite or related software
* Confidence, professional judgment, and grace under pressure.
* Works well independently and as part of the team.
Supervisory Responsibilities
This position does not have any supervisory responsibilities.
Work Environment
Primary environment is home office, administrative office, or clinical office. This role requires regular walking. This role may come into contact with patients who may have contagious illnesses.
Physical Demands
* Prolonged periods of sitting at a desk and working on a computer.
* Must be able to lift 15 pounds at times.
Travel Requirements
Must have the ability to travel between MCC sites in the St. Paul/Minneapolis metro area.
Who We Are
As Minnesota's largest Federally Qualified Health Center, Minnesota Community Care ensures that the communities we serve have access to high quality and affordable health care. Our patients predominantly identify as people of color (80%), low-wealth (61% patients = 200% FPL), and un/under-insured (40% uninsured, 45% publicly insured) (UDS, 2020).
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Minnesota Community Care values building a culturally diverse staff that reflects the communities it serves, and strongly encourages women, minorities, and persons with disabilities to apply. Minnesota Community Care is committed to providing Equal Employment Opportunities to all applicants. EO M/F/Disability/Vet Employer.
Required Education and Experience
* High school diploma, GED, or equivalent years of experience.
* At least 2 years' experience working in a related field, Family Practice, FQHC or Community Clinic experience highly preferred
* Computer proficiency - Microsoft Office, EHR (EPIC, Centricity and Athena platform), etc.
* 10-key skills, Math Ability, Accurate PC Keyboarding and data entry skills
* Bilingual (English/Spanish or English/Hmong) highly preferred
* Dental/Medical knowledge preferred
Billing Specialist
Account representative job in Golden Valley, MN
Are You the Numbers Guru We Need?
If so, you might be our next superstar Billing Specialist! We aren't just looking for someone to push paperwork. We are looking for a key team member who takes pride in the financial heartbeat of our company. You'll be the expert ensuring our billing process is efficient, accurate, and seamless.
GURSTEL LAW FIRM, P.C. - Billing Specialist
JOB SUMMARY as a Billing Specialist you will be responsible for performing a variety of tasks including but not limited to:
Make collection calls to Clients
Conduct account research and analysis
Prepare and maintain various reports
Apply incoming checks
Maintain an accurate aging report
Identify and execute the necessary process adjustments
Send invoices/statements to clients
Reconcile A/R
Tasks as they are assigned
Clients reporting
Interact with clients to resolve outstanding issues
Updating management
Consistent progress
Works proactively.
Act with honest and integrity
Assist accounting department with client reporting, invoicing, tracking, issues.
Complete projects for a variety of accounting positions if assigned by management.
QUALIFICATIONS
Must be a mature individual who is able to work both independently and in a team environment.
Competency in Microsoft applications including Word, Excel and Outlook.
Verbal and written communication skills a must.
Experience with basic office hardware a must; scanners, fax machine, copiers, etc.
50+ words-per-minute typing.
Attention to detail and ability to multi-task is required.
Must be a quick learner with good written and problem-solving skills.
A dependable work ethic and commitment to providing quality service is an absolute.
COMPETENCIES
Accountability 20%
Communication 20%
Decision Making 20%
Ethics/Integrity 20%
Problem Solving 20%
TRAVEL - This position requires up to 0-5% travel. Travel excludes local commute.
COMPENSATION AND BENEFITS
Medical, Dental, Vision, STD, LTD, Life, Accident, Critical Illness, Long-Term Care, Pet Insurance, 401k, Profit Sharing, and Student Debt Retirement Savings Program.
Paid Time Off (PTO)/ Paid Holidays
Gurstel Law Firm (hereinafter “the Firm”) is multi-state litigation law firm representing creditors in all aspects of legal collection process. The Firm is headquartered in Golden Valley, Minnesota with offices in Arizona, California, Iowa, Minnesota, Nebraska, Nevada, Utah, and Wisconsin. Its practice is focused on the development of attorneys' litigation skills, strategies and industry knowledge.
CULTURE At Gurstel, we operate on our Core Values of Doing Right, Achieving Results, and Maintaining our Integrity . We champion diversity and are a very fast-paced, enthusiastic group of people! Success is celebrated and we are looking for people who share those same values with the drive to exceed expectations and think outside the box! Our culture is what makes our Firm a fun and rewarding place to work.
EOE- Gurstel Law Firm, P.C. is an Equal Opportunity Employer (M/W/D/V) dedicated to diversity in the workplace and offers a great work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
If you are based in California, you can read information for California residents linked here
Auto-ApplyMedical Biller/ Insurance Specialist
Account representative job in Edina, MN
Great opportunity for a full time Medical Biller/Insurance Specialist. Monday - Friday Patient registrations Insurance verification Charge entry Perform other duties as assigned. Qualifications 2 years of billing experience. Good organizational skills. Strong attention to detail.
Ability to work independently but also be a team player.
Ability to multitask.
Previous AllScripts experience is preferred.
Utility Billing Clerk
Account representative job in Woodbury, MN
Temp
Now hiring 2 Utility Billing Clerks- Great Opportunity for Advancement!
Utility Billing Clerk
General Information:
Utility Billing Clerk at utility billing company headquartered in Woodbury, MN.
o Education Requirement: High School Diploma or Equivalent.
o Education Preferred: Two-Year or Four-Year College Degree.
o Hourly Range: $15.00 - $17.00 depending on qualifications and experience; prior office experience a plus as well as accounting background.
o Company benefits upon hire.
o Full Time: Monday through Friday, 8:00 AM - 4:30 PM (half hour unpaid lunch).
What you will do in this job:
o Assist and support the Billing Manager with day-to-day tasks and projects as assigned.
o Use research and problem solving skills to troubleshoot customer issues and requests of varying degrees of complexity.
o Use tools provided to clearly answer questions and accurately process requests.
o Process electronic payment files daily.
o Schedule daily payment reports.
o During quarterly billing months, manually process payments 6 - 8 hours per day; during non-quarterly months, manually process payments on an “as needed” basis (not necessarily daily).
o Other duties as assigned.
What we will expect from you:
o To be highly dependable; attendance and punctuality are critical.
*NOTE: November is a critical month so must be willing to limit time off requests.
o To possess Time Management Skills; ability to manage several tasks simultaneously in a fast paced environment.
o To accept a high degree of accountability.
o To possess strong attention to detail along with a high level of accuracy.
o To provide strong interpersonal, customer service and communication skills.
o To provide excellent verbal and written communication skills to document information accurately and concisely.
o To problem solve with analytical ability to determine client needs and resolutions.
o To possess a positive attitude and work well with others.
o The ability/willingness to follow office procedures/processes.
Preferred skills for this job:
o Accounting background; 10-key proficiency.
o Intermediate proficiency in Microsoft Outlook, Word and Excel.
o High degree of accuracy and attention to detail.
o Strong analytical skills.
o Ability to communicate clearly and work well in a team-oriented atmosphere.
What you can expect from us:
o A friendly, team-oriented work environment.
o The opportunity for advancement within this family-owned/operated business
Student - Billing Assistant
Account representative job in Bloomington, MN
* If you are a U.S. citizen or eligible non-citizen, please ensure you have completed the 2025-2026 FAFSA prior to submitting your application. If you need assistance or have questions, please contact the Financial Aid Office at *******************. Hours:
* Approximately 5 hours per week
Duties:
* Verify patient insurance eligibility using payer portals, clearinghouses, or phone calls.
* Confirm coverage details, including deductibles, copays, coinsurance, referral/authorization requirements, and visit limits.
* Document all verification results accurately in the EHR/practice management system.
Requirements
* Must be federal work study eligible
* Ideally can work 1-2 hours 3-4 days per week (days/hours can be flexible)
Equal Opportunity Employer
Northwestern Health Sciences University is an Equal Employment Opportunity Employer and is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Further, NWHSU prohibits all forms of discrimination is any education program or activity that it operates. The Notice of Non-Discrimination is located on our website. Individuals may report concerns or questions to the Title IX Coordinator. Please refer to our website for further information.
Collections Specialist
Account representative job in Minneapolis, MN
By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.
Pay Range:
$24.40 - $33.55
Position Summary
The Collections Specialist is responsible for the management of an assigned portfolio of customer accounts. The role is primarily focused on promoting timely and professional B2B collection of accounts receivable to reduce customer past due balances, promote increased Company cash flow, and reduce overall credit risk exposure to the Company. B2B collections will involve a combination of email and phone contact with customers. The Sr Collection Specialist is responsible for providing overall B2B collections training to the Collections Team as needed and identified by either the Collections Supervisor and/or Credit Manager. The role will also involve account reconciliation of outstanding items/payments and other duties as assigned.
Position Details
Effectively manages assigned portfolio of customer accounts to ensure timely collection while maintaining good customer relationships with a positive attitude.
Provides B2B collections training to Collections Team as needed.
Provides backup support to Collections team members as needed.
Accountable for reducing delinquency, DSO and bad debt expense for assigned accounts.
Performs collection activities in accordance with corporate policies and procedures.
Reviews, follows up and resolves invoice discrepancies and payment disputes in a timely manner, including short payments and unearned early payment discounts.
Reconciles customer accounts as necessary to aid in collection efforts, including logging into customer portals to review invoice statuses etc.
Submits invoicing through customer portals as required.
Participates in monthly review of account portfolio with Credit Manager.
Performs other duties as assigned.
Essential Functions
Strong time management skills with ability to consistently meet deadlines
Strong knowledge of B2B collection techniques, practices, and regulations
General knowledge of general B2B credit principles and regulations
Good communication and organizational skills
Displays professionalism, quality service and a “can do” attitude to both internal and external contacts
Ability to build and maintain effective work relationships across functional areas
Ability to perform key mathematical and accounting functions (addition, subtraction, multiplication, division, percentages, debits, credits, balancing of accounts)
Qualifications
Minimum of 5 years previous and recent B2B collections experience is required.
High School Diploma or GED is required; 2-year college degree or higher is preferred.
Basic Excel experience is required; Intermediate Excel experience is preferred.
The ideal candidate will have experience with both Salesforce and Microsoft Dynamics AX
Education and Experience
The position requires a minimum of five years of professional B2B collections experience or equivalent. Excellent verbal and written communications skills and strong interpersonal and customer service skills are required. Must have strong computer skills, proficiency with Excel is required, and experience with Microsoft Dynamics AX is preferred. Independent initiative; ability to identify, analyze and make improvements in processes is desired. Must be able to work in a fast pace environment, multi-task, and have good communication skills, both verbally and in writing.
Knowledge, Skills, and Abilities:
Ability to act independently.
Ability to plan, organize and multi-task to complete assignments in an efficient manner.
Ability to communicate professionally, both oral and written.
Ability to pay attention to details and perform at a high level accuracy.
Ability to work independently and with a team.
Ability to work hours that conform to standard business operations (8:00 A.M. to 5:00 P.M.)
Why Join Bio-Techne:
We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.
We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.
We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.
Bio-Techne is an E-Verify Employer in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.
Auto-ApplyInsurance Billing Specialist
Account representative job in Saint Croix Falls, WI
St. Croix Health is looking for a full-time (1.0 FTE) Insurance Billing Specialist to join our team. This position will work Monday through Friday, day hours. This position will work 100% onsite at our St. Croix Falls, WI location during the training period (approximately first 1 - 3 months of employment). Once training is complete, possibility to move to hybrid. Hybrid employees are required to live within a commutable distance from our primary location in St. Croix Falls as on-site workdays, meetings and trainings are required.
The Insurance Billing Specialist is responsible for billing medical claims to insurance and ensuring maximum payment and reimbursement of claims. This position resolves clinic and hospital related claim holds, denials and incorrect billing information. They monitor claim status, filing limits, and policies for Medicare, Medicaid and Commercial plan billing practices. This Insurance Billing Specialist is responsible for all billing for St. Croix Regional Medical Center claims to include Rural Health and Critical Access.
Essential Duties and Responsibilities:
1. Process insurance claims
* Ensure appropriate processing of claims
* Verify patient eligibility or coverage as needed for all payors
* Knowledge of UB and 1500 claim elements impacting processing
* Accountable for accurate and timely claim submissions in accordance with A/R goals
2. Follow-up on all unpaid claims and/or underpaid encounters
* Works billing queues timely
* Accountable for account aging and incoming correspondence timely and appropriate follow-up
3. Follow-up on denials
* Analyze, research, and navigate payer specific coverage and reimbursement policies
* Accountable to analyze reason for denial and to work towards appropriate resolution
* Knowledge of appeal process by payer
4. Assists patients with billing questions and concerns
* Knowledge of all insurance explanation of benefits
* Ability to work with insurance provider and member services to ensure patient understanding and claim processing
Requirements
Education & Licensure:
* High school graduate required
* Associates degree in Medical Administration or related field preferred
* If no degree, healthcare experience required.
Experience:
* 1-2 years of billing or charge entry experience in healthcare is preferred
* Experience with electronic medical records and billing systems
* Experience in a healthcare business office
Knowledge, Skills & Abilities:
* Basic computer skills, including but not limited to Microsoft Office products
* Ability to assess and prioritize workload
* Excellent interpersonal, verbal, and written communication skills
* Adaptability to change
* Self-motivated, takes ownership in expectations/goals, and sees them through in a timely manner, and seeks supervision appropriately
Role-specific Competencies:
* Knowledge of insurance billing both UB04/837 I and HCFA 1500/837P claims processing & insurance terminology
* Understanding of Critical Access and Rural Health billing
* Knowledge of Medicare, Medicaid, HMO, and private payer billing rules and regulations
* Ability to interpret and understand of payer remittance advices
Physical Requirements:
* Prolonged periods of sitting at a desk and working on a computer.
* Must be able to lift up to 15 pounds at times.
St. Croix Health is an Equal Opportunity Employer.We will ensure that persons with disabilities are provided reasonable accommodations for the hiring process.If reasonable accommodation is needed, please contact us at ************ or ************.
St. Health has been a healing force in the St. Croix Valley for over 103 years. We are a purpose-driven organization with a dedicated team committed to serving our patients and communities throughout the St. Croix Valley. This commitment is rooted in our mission, vision and values.
Mission: We help people live healthier, happier, and longer lives.
Vision: To transform from quality sick care to quality well care that is sustainable and affordable.
Values: People Centered, Trust, Innovation, and Growth.
Here at St. Croix Health we offer our employees with a robust benefits package that includes:
* Health, vision and dental insurance
* 403b retirement program with employer match
* Paid time off
* Short-term disability, long-term disability and life insurance options
* Education reimbursement
* Employee assistance program (EAP)
* Wellbeing incentive program
* Free parking
* Employee prescription discount program
St. Croix Health is a not-for-profit healthcare system located in St. Croix Falls, WI dedicated to helping people live healthier, happier, and longer lives. St. Croix Health offers the services of 80+ providers and 20 specialties with five community clinics in Minnesota and Wisconsin all supported by a critical access hospital on the main campus in St. Croix Falls, just an hour northeast of Minneapolis/St. Paul. Nestled in the bluffs of the St. Croix River Valley, St. Croix Falls is the ideal place to work, live and play.
Collections Specialist
Account representative job in Saint Paul, MN
his position will be responsible for Collection calls in a fast paced goal oriented collections department. This individual will accomplish the following: Provide customer service regarding collection issues Process customer payments via credit card or ACH
Review account adjustments
Resolve client discrepancies and short payments
Monitor and maintain assigned accounts
Additional Information
Pushkaraj Hachibatti | Mindlance, Inc. | Office-
************
Collections Specialist I - Phlebotomist
Account representative job in Saint Paul, MN
Responsibilities This position involves donor screening, customer service, and whole blood collection. All protocols are clearly documented and taught using inclusive and recurring training sessions. A phlebotomist in this position might work at a fixed donor center location or at various community sites via mobile blood drives and will work with a variety of donors each shift.
Schedule: Variable schedule. Monday - Friday with rotating weekends. Hours between 6am - 8:30pm.
Location: To support area blood drives and donor centers around the Twin Cities (training at the St. Paul center).
Job Responsibilities:
Assess and document vitals of presenting donors to determine eligibility. Perform blood collection (phlebotomy) in accordance with applicable policies and safety procedures. Provide excellent customer service and pre/post donation care as needed. Assist with the setup of community blood drives including the safe loading/unloading of mobile units. Perform cleaning tasks, including equipment cleaning. Ensure accuracy, acceptability, and completeness of documentation to prevent loss of units. Attend and participate in staff meetings and trainings.
The hourly rate for this position is $19.53 - $21.03/hr. (including applicable shift differentials)
IBR also offers comprehensive benefits (including medical, vision, dental, paid time off, and sick days) to full and part-time employees, as well as the opportunity to participate in a 403(b)-retirement plan with a generous employer contribution.
Qualifications
* High school diploma or equivalent
* Valid driver's license required
* Local travel. Must have reliable transportation to and from work assignments
* Ability to stand for long periods and lift and/or move up to 40 pounds
* Willingness to work a variety of shifts
* Preferred: Specialized training beyond high school such as phlebotomy, nursing assistant, medial assistant, EMT or one year of college coursework
Overview
Founded in 1948, Memorial Blood Centers (MBC), operated by New York Blood Center Enterprises, is one of the largest community-based, nonprofit blood collection and distribution organizations in the United States. MBC operates 10 donor centers in Minnesota and western Wisconsin and provides blood products, accredited reference lab services, infectious disease testing, and IVF/Reproductive Medicine services to 41 area hospitals. To learn more, visit mbc.org/about-us.
Auto-ApplyBilling Specialist
Account representative job in Eden Prairie, MN
The Accounts Receivable , Collection rep will be calling on final billed claims by contacting government agencies, third party payors, and patients/guarantors via phone, e-mail, or online. Continues collection activity until account is resolved. Qualifications
• Verifiable High School diploma or GED is required.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Billing Specialist
Account representative job in Saint Paul, MN
The Billing Specialist is responsible for ensuring all accounts are processed through insurance properly, and patient accounts are paid in a timely manner. Billing Specialists should be familiar with ethical billing practices and are responsible for maintaining hundreds of patient accounts to ensure payment.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
* Understand the complex billing system of the EHR solution and how it impacts our financial statements, from service entry, to billing and payment.
* Check insurance benefits and eligibility for all new and existing patients and communicate these benefits with the team and update patient's registration.
* Process credit card payments for co-pays and other patient responsibilities.
* Work with patients with past due accounts to set up payment plans.
* Investigate denied claims for successful processing & receipt of payment from insurance.
* Submit claims in a timely manner.
* Email providers and / or respective staff with questions pertaining to billing issues.
* Provide excellent customer service.
* Work to reduce aging and average days in AR.
* Respond to payer inquiries in a timely manner.
* Review provider billing entries and documentation to ensure accuracy.
* Attend training and meetings as scheduled.
* Provide guidance and training for other departments' staff as required.
* Maintain up-to-date knowledge of ever-changing State billing regulations.
* Maintain up-to-date expertise and knowledge of healthcare and mental health billing rules and regulations, including CPT and ICD coding.
* Work with the billing team to create more efficient workflows.
Key Competencies
* Commitment to driving diversity, equity and inclusion
* Excellent verbal and written communication skills
* Excellent organizational skills and attention to detail
* Excellent time management skills with a proven ability to meet deadlines
* Strong critical thinking skills
* Proven strategic agility, ability to succeed in a fast-paced, continuously evolving environment
* Ability to adapt to the needs of the organization and employees
* Thorough knowledge of employment-related laws and regulations
* Proficient with Microsoft Office Suite or related software
* Experience in EPIC as EMR system
* Understand FQHC medical billing process
* Confidence, professional judgment, and grace under pressure.
* Works well independently and as part of the team.
Supervisory Responsibilities
This position does not have any supervisory responsibilities.
Work Environment
Primary environment is home office, administrative office, or clinical office. This role requires regular walking. This role may come into contact with patients who may have contagious illnesses.
Physical Demands
* Prolonged periods of sitting at a desk and working on a computer.
* Must be able to lift 15 pounds at times.
Travel Requirements
Must have the ability to travel between MCC sites in the St. Paul/Minneapolis metro area.
Who We Are
As Minnesota's largest Federally Qualified Health Center, Minnesota Community Care ensures that the communities we serve have access to high quality and affordable health care. Our patients predominantly identify as people of color (80%), low-wealth (61% patients = 200% FPL), and un/under-insured (40% uninsured, 45% publicly insured) (UDS, 2020).
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Minnesota Community Care values building a culturally diverse staff that reflects the communities it serves, and strongly encourages women, minorities, and persons with disabilities to apply. Minnesota Community Care is committed to providing Equal Employment Opportunities to all applicants. EO M/F/Disability/Vet Employer.
Required Education and Experience
* High school diploma, GED, or equivalent years of experience.
* At least 2 years' experience working in a related field, Family Practice, FQHC or Community Clinic experience highly preferred
* Computer proficiency - Microsoft Office, EHR (EPIC, Centricity and Athena platform), etc.
* 10-key skills, Math Ability, Accurate PC Keyboarding and data entry skills
* Bilingual (English/Spanish or English/Hmong) highly preferred
* Medical knowledge preferred
Billing Specialist
Account representative job in Minneapolis, MN
Job Description
Are You the Numbers Guru We Need?
If so, you might be our next superstar Billing Specialist!We aren't just looking for someone to push paperwork. We are looking for a key team member who takes pride in the financial heartbeat of our company.
You'll be the expert ensuring our billing process is efficient, accurate, and seamless.
GURSTEL LAW FIRM, P.C. - Billing Specialist
JOB SUMMARY as a Billing Specialist you will be responsible for performing a variety of tasks including but not limited to:
Make collection calls to Clients
Conduct account research and analysis
Prepare and maintain various reports
Apply incoming checks
Maintain an accurate aging report
Identify and execute the necessary process adjustments
Send invoices/statements to clients
Reconcile A/R
Tasks as they are assigned
Clients reporting
Interact with clients to resolve outstanding issues
Updating management
Consistent progress
Works proactively.
Act with honest and integrity
Assist accounting department with client reporting, invoicing, tracking, issues.
Complete projects for a variety of accounting positions if assigned by management.
QUALIFICATIONS
Must be a mature individual who is able to work both independently and in a team environment.
Competency in Microsoft applications including Word, Excel and Outlook.
Verbal and written communication skills a must.
Experience with basic office hardware a must; scanners, fax machine, copiers, etc.
50+ words-per-minute typing.
Attention to detail and ability to multi-task is required.
Must be a quick learner with good written and problem-solving skills.
A dependable work ethic and commitment to providing quality service is an absolute.
COMPETENCIES
Accountability 20%
Communication 20%
Decision Making 20%
Ethics/Integrity 20%
Problem Solving 20%
TRAVEL - This position requires up to 0-5% travel. Travel excludes local commute.
COMPENSATION AND BENEFITS
Medical, Dental, Vision, STD, LTD, Life, Accident, Critical Illness, Long-Term Care, Pet Insurance, 401k, Profit Sharing, and Student Debt Retirement Savings Program.
Paid Time Off (PTO)/ Paid Holidays
Gurstel Law Firm (hereinafter “the Firm”) is multi-state litigation law firm representing creditors in all aspects of legal collection process. The Firm is headquartered in Golden Valley, Minnesota with offices in Arizona, California, Iowa, Minnesota, Nebraska, Nevada, Utah, and Wisconsin. Its practice is focused on the development of attorneys' litigation skills, strategies and industry knowledge.
CULTURE At Gurstel, we operate on our Core Values of Doing Right, Achieving Results, and Maintaining our Integrity. We champion diversity and are a very fast-paced, enthusiastic group of people! Success is celebrated and we are looking for people who share those same values with the drive to exceed expectations and think outside the box! Our culture is what makes our Firm a fun and rewarding place to work.
EOE- Gurstel Law Firm, P.C. is an Equal Opportunity Employer (M/W/D/V) dedicated to diversity in the workplace and offers a great work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
If you are based in California, you can read information for California residents linked
here