Billing Specialist
Account representative job in Tampa, FL
Laboratory Billing Specialist - Full Time
Location: Tampa, FL | Department: Revenue Cycle / Billing | Status: Full-Time (40 hours), Onsite
LabX Diagnostic Systems is a fast-growing clinical laboratory based in Tampa, specializing in advanced toxicology and diagnostic testing. We are committed to excellence in compliance, accuracy, and efficiency - ensuring that every patient and provider receives precise results and transparent billing.
Position Overview
We are seeking an experienced Laboratory Billing Specialist with a strong background in medical/laboratory billing and coding, including familiarity with payer policies, reimbursement guidelines, and healthcare reform updates. This role requires someone with excellent organizational skills, strong attention to detail, and the ability to work independently in a high-volume, compliance-driven environment.
Key Responsibilities
Ensure all billing activities comply with HIPAA and regulatory standards.
Review and enter accurate CPT, HCPCS, and ICD-10 codes for laboratory services.
Verify insurance eligibility, obtain preauthorizations, and process required documentation.
Monitor payer requirements, updates, and policy changes to ensure timely reimbursement.
Process and submit clean claims through clearinghouse or payer portals.
Identify and correct claim errors, handle denials and appeals, and track outstanding accounts.
Maintain accurate billing documentation and correspondence records.
Collaborate with the customer service and operations teams to resolve billing discrepancies.
Utilize Microsoft Office and billing software to track productivity and performance metrics.
Work independently with minimal supervision while maintaining accuracy and timeliness.
Qualifications
Education:
High School Diploma or GED required
Associate's or Bachelor's Degree preferred
Certification (CPC, CPB, or equivalent) a plus
Experience:
2+ years of medical billing experience required (laboratory billing strongly preferred)
Knowledge of payer policies, insurance reforms, and coding standards
Proficiency in Microsoft Office (Excel, Outlook, Word)
Excellent written and verbal communication skills
Detail-oriented, organized, and dependable
Benefits
Health, Dental, and Vision Insurance (eligible after 90 days)
Paid Time Off (PTO) and Holidays
Opportunities for growth and continuing education
Supportive team environment focused on integrity and excellence
Ideal Candidate Traits
✅ Dependable - reliable and consistent in completing tasks
✅ People-Oriented - enjoys team collaboration and provider communication
✅ Detail-Oriented - focused on accuracy and documentation precision
✅ Self-Starter - able to prioritize, stay organized, and meet deadlines independently
Compensation
Competitive pay based on experience: $55,000-$70,000 annually
Bonus potential based on performance and billing accuracy
Auto-ApplyGettel Automotive Group Biller
Account representative job in Bradenton, FL
Job Details Toyota of Lakewood - Bradenton, FLDescription
At Gettel, our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. We offer a variety of training for everyone from Managers to Technicians; Gettel U and the Gettel Edge Program can provide you with the tools needed to take that next step. Above all, we have highest standard of honesty and integrity when conducting business. We are committed to an environment where the customer is always treated with respect and dignity... If you have an interest in automotive and a desire to develop a career in the industry, apply today!
What We Offer
Medical, Dental & Vision Insurance
Life Insurance
Health Savings & Flex Spending Accounts
Short & Long Term Disability
401K Plan
Holiday Pay
Personal & Sick Days
Paid Vacation
Paid Training
Growth Opportunities
Flexible Work Schedules
Discounts on products & services
Employee vehicle purchase plans
Saturday Lunches
Accident & Critical Care Plans
Qualifications
Major Essential Duties may include:
Process paperwork from the F&I Department
Prepare payoff checks for new vehicles and trade ins
Various billing duties including wholesale and dealer trades
Reconcile schedules
Research and answer all receivable and vendor inquiries
Perform basic and routine accounting functions.
Handle miscellaneous clerical tasks
Proactively communicate with your supervisor.
Communicate errors, unusual items, proposed solutions and process improvement opportunities.
Other duties, as assigned.
Job/Education Requirements:
Dealership accounting experience preferred.
Prior experience reconciling vendor accounts
Strong knowledge of math and accounting.
Detail oriented
Reynolds and Reynolds experience preferred.
Strong record of positive Customer Satisfaction results.
Medical Billing Specialist
Account representative job in Tampa, FL
Job Description
Please only submit an application if you live in one of these states: FL, VA, TX, NY, MO
About Us
At Greenbrook Medical, we believe seniors deserve more from the healthcare system-more time, more care, more coordination, and more heart. We provide high-touch, relationship-based primary care to seniors, built around one simple idea: deliver the kind of care we'd want for our own parents.
Founded by two brothers inspired by their father's pioneering work in Medicare Advantage, Greenbrook is deeply personal and proudly modern. We quarterback our patients through their healthcare journey, making sure they're never alone in a complex system. Our business model is designed around patient outcomes, not volume-so we only succeed when our patients thrive.
With roots in Tampa Bay and a partnership with Tampa General Hospital, we're growing thoughtfully to bring our model to more communities. Our team is the heart of it all: mission-driven, values-oriented, and relentlessly committed to taking the best care of our patients.
About the Role
As a Medical Billing Specialist at Greenbrook Medical, you will play a key role in managing accurate, efficient, and compliant billing operations. You'll be the subject matter expert on all things billing - processing encounter data, submitting claims, and resolving billing issues quickly and effectively.
This is a detail-oriented and collaborative role that combines analytical precision with proactive problem-solving. You'll work cross-functionally with clinical, administrative, and finance teams to ensure every encounter is billed correctly and every patient record is complete, supporting Greenbrook's mission to provide exceptional, coordinated care for seniors.
Compensation
Compensation range: $21-$23 per hour with a generous annual performance bonus.
At Greenbrook Medical, we value fair and equitable pay. Your salary within this range will be based on your relevant, transferable experience and professional achievements.
Location: Remote within FL, VA, TX, NY, MO (must be located in these states to be eligible)
Key Responsibilities
Ensure timely submission of clinical encounters to insurance plans, including accurate HEDIS coding.
Serve as the billing expert within the practice, troubleshooting and resolving billing-related issues as they arise.
Generate and analyze reports and data queries using the eClinicalWorks, Epic Practice Management systems, Waystar, and AdvancedMD clearinghouse
Conduct audits of current billing procedures, identify areas for improvement in billing and intake processes, and implement necessary changes
Work closely with team members to gather and assess additional patient information needed for accurate billing and processing
Coordinate with relevant parties to resolve all billing-related issues promptly
Accountabilities
Maintain 98%+ accuracy in encounter data and claim submissions across multiple systems.
Ensure all billing submissions meet compliance standards and payer requirements.
Resolve claim denials, rejections, or discrepancies within established timeframes.
Contribute to continuous improvement by identifying and implementing process enhancements that reduce errors and increase timeliness.
About You
Experience: 5+ years in medical billing in a managed care primary care setting, including encounter data and claims submission via Epic and eClinicalworks, as well as claims management via Waystar and AdvancedMD (clearinghouse)
Skills:
Strong understanding of CPT II codes for Quality and HEDIS reporting
Solid knowledge of HMO/PPO medical insurance procedures and practices
Skilled in computer use for data entry and processing
Proficient in basic arithmetic to handle routine calculations
Excellent analytical and problem-solving skills
Values: You embody our core values of Heart, Excellence, Accountability, Resilience, and Teamwork.
Why You Should be Excited
Innovation: Be part of an innovative clinic setting the standard for senior-focused primary care. Work in a supportive, patient-first environment that values quality care.
Impact: Be part of a mission-driven team focused on transforming healthcare for underserved seniors.
Growth: We're building more than a company - we're building careers. As we grow, we're creating meaningful opportunities for you to expand your skills, take on new challenges, and shape your path forward.
Compensation & Benefits: Competitive base compensation and generous performance bonus, paid time off, health, dental and vision benefits, and 401K with a company match.
Our Selection Process
Our selection process typically includes an online application, short phone interview and writing sample, second round interview, values interview, and reference check.
Equal Employment Opportunity and Commitment to Diversity
At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost.
We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our People team at ********************************.
Payment Lifecycle Associate I - Billing Operations
Account representative job in Tampa, FL
Demonstrates business acumen and is knowledgeable about policies, trends, and information affecting the organization. Coordinating across multiple applications within the Release for certain aspects of the project such as testing calendar, reporting, and implementation. Provide thought leadership and direction across your Release team.
As a Payment Lifecycle Associate I within Commercial and Investment Bank, you will focus on providing management and direction to teams at a Treasury Service Payments Global Billing Release level. The Releases include new functionality, complicated financial testing, regression testing and coordination with all Treasury Service Payments Global Billing application projects within the Release.
Job Responsibilities
Managing standard PDF deliverables throughout the life cycle of a Release / Project including developing and producing artifacts for scheduling, roles and responsibilities, resource estimates, change controls, risk and issue management, etc.
Directing and setting priorities
Resolving conflicts that may arise by demonstrating leadership and appropriate decision-making competencies
Promoting an ongoing dialogue across the Release and ensuring status is effectively communicated
Ensure requirements submitted for the Release are executable; all necessary tools to test have been requested; understanding is established on how to test and validate once in production
Understanding of the business units impacted by assigned projects
Maintain multiple plans, monitoring numerous deliverables, can comfortably handle risk and uncertainty
Is approachable, demonstrates managerial courage and tackles issues head-on, can comfortably handle risk and uncertainty
Delegates and shares information appropriately, and builds trust within a team
Relates well to all levels of the organization, deals with any issues within the team decisively and in a timely manner
Directs project activities to ensure high quality results within defined time and budget schedules
Required qualifications, capabilities and skills:
College degree or equivalent work experience
Must be familiar with Project Management discipline and methods
Able to operate independently, follow tight deadlines, organize and prioritize work within a matrix management environment
A pragmatic collaborator with strong communication and facilitation skills
Proficient level knowledge of Microsoft suite of tools (Word, Excel and PowerPoint)
Preferred qualifications, capabilities and skills:
Minimum 5 years of JPMorgan Chase work experience
Formal accreditation in Project Management method (PMP)
Treasury Services (TS) / Banking experience a plus; TS Payments Billing experience
Broad experience in an Operational, Technology or Business Project Manager role
Auto-ApplyMedicaid, SME
Account representative job in Tampa, FL
Provides in-depth knowledge and expertise on Medicaid policies, operations, and MMIS functionality to support system management, compliance, and process improvements. This role collaborates with stakeholders to identify solutions, enhance efficiency, and ensure alignment with federal and state regulations.
Key Duties and Responsibilities
Assists the Medicaid Program staff in the management and operation of the MMIS.
Reviews MMIS issues and helps determine the best solution for resolution.
Provides guidance and direction for PRMMIS day to day operations and activities.
Identifies risks and monitors progress of MMIS operations, including Service Level Agreements (SLAs).
Assist in training Medicaid Program staff to manage and operate key functions of the MMIS.
Collaborates with stakeholders, including state agencies, vendors, and providers, to improve system functionality and operational efficiency.
Supports system enhancements, testing, and implementation efforts by providing subject matter expertise on Medicaid program requirements and business processes.
Analyzes Medicaid policy changes and assesses their impact on MMIS operations, ensuring compliance with Federal and State regulations.
Minimum Qualifications
15+ years of relevant experience that demonstrates progressive responsibility including
10+ years of experience in a functional and/or operational management role on an MMIS development or maintenance environment
Consulting level experience with multiple business areas
Able to excel in fast-paced environment with tight deadlines
Excellent oral and written communication skills
Requirement to be at on-site client location 4-5 days a week with 50% travel.
Preferred Qualifications
Familiarity with a managed care operating model
Project management experience and PMP certification
Spanish language competency
DDI and operations experience preferred
Knowledge of Medicaid Information Technology Architecture (MITA) principles and framework
Knowledge and understanding of the Medicaid Enterprise Certification Toolkit (MECT) checklists
Willingness and ability to effectively engage with people and organizations on a continuous basis
*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.
Working Conditions/Physical Effort
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Disability Accommodation
Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at ****************************** , and we would be happy to assist you.
Zenith American Solutions
Real People. Real Solutions. National Reach. Local Expertise.
We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.
Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.
We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!
We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!
Billing Specialist
Account representative job in Tampa, FL
Legal Billing Specialist Needed! Great benefits!
Must be able to work in a high-volume firm.
Responsibilities will include performing a variety of duties within the full billing cycle, including, but not limited to, proforma edits, requisite approvals for deferrals and write-offs, and time transfers.
Additional responsibilities will include preparing draft invoices and tracking client guidelines. You will also work with timekeepers and/or Legal Secretaries to ensure a cohesive, full-cycle and successful billing solution.
Electronic billing experience is a plus.
Full-time position
Job Type: Full-time
Dental Billing Specialist - Tampa
Account representative job in Tampa, FL
HMC Dental Services Inc. is seeking a highly experienced and detail-oriented Dental Billing Specialist to join our elite, technology-driven dental practice. The ideal candidate will have a strong background in dental billing, ADA coding, insurance verification, and account reconciliation. This role is pivotal to maintaining an efficient revenue cycle and providing an outstanding patient experience through accurate and transparent billing practices.
Key ResponsibilitiesInsurance Claims Management
Prepare and submit dental claims accurately and timely (electronic and manual).
Verify dental insurance eligibility and benefits (PPO & Medicare Advantage).
Attach necessary documentation (e.g., x-rays, perio charting, narratives) through platforms,
Follow up on unpaid, denied, or underpaid claims to ensure maximum reimbursement.
File appeals and corrections for denied claims, including submission of supplemental information.
Submit pre-authorizations and predeterminations as required.
Patient Account Management
Post insurance and patient payments (EFT, checks, and patient payments).
Reconcile and manage accounts receivable, ensuring accurate and timely follow-up.
Generate and send monthly patient statements, particularly for balances following insurance denials.
Respond to billing inquiries and resolve patient account issues professionally and promptly.
Assign overdue balances to collections when necessary, following internal protocols.
Billing Accuracy & Compliance
Ensure accurate use of ADA procedure codes.
Identify and correct account errors, such as inaccurate demographics or insurance setup.
Stay current with dental insurance billing policies and coding updates.
Maintain compliance with federal, state, and payer-specific regulations.
Reporting & Collaboration
Prepare daily, weekly, and monthly billing and production reports.
Collaborate with front desk, dental assistants, and providers to ensure accurate documentation and timely billing.
Support credentialing and re-credentialing processes for providers as needed.
Assist Financial Coordinator with cost estimates and patient financial responsibility reviews.
Maintain the cleanliness and confidentiality of all billing-related documentation.
Qualifications & Skills
Minimum 2 years of dental billing experience required.
Strong knowledge of ADA coding, PPO and Medicare Advantage plans.
Experience with dental software Open Dental.
High attention to detail and ability to multitask in a fast-paced environment.
Excellent communication, organizational, and analytical skills.
Strong customer service orientation with a problem-solving mindset.
Must work on-site; remote work is not available for this position.
Bilingual in English and Spanish is a plus.
Knowledge of HIPAA and dental billing compliance standards
You will be eligible for a generous benefits package that includes:
• Paid time off (PTO)
• Paid Holidays
• 401K
• Voluntary Life Insurance
• Employee Assistance Program (EAP)
• Medical, Dental and Vision Benefits
Work Location:
3109 W. Martin Luther King Jr. HWY
Suite 121
Tampa, FL 33607
Auto-ApplyBilling Specialist | M-F | $16.50/hr | 8am-5pm
Account representative job in Tampa, FL
Billing Specialist:
Starting pay rate is $16.50 per hour
18 Years and Growing Strong - Come Join the Team!!
Job Type:Full-time - Billing Specialist - Finance Department (**On Site Position**)
Starting pay: $16.50 per hour
**MONDAY - FRIDAY SCHEDULE:
8:00am-5:00pm
On Site Position - Tampa (33634)
15 Days Paid Time Off per year
(no waiting period to start accruing) - earned on an accrual basis (4.62 hours per paycheck)
Casual Dress Code
- Yes, that includes Jeans!
Paid Holidays
- no waiting period
Diverse, Inclusive and Positive work environment
Growth and Development Opportunities
Fun Committee (quarterly workplace events)
Cloud Room - your place to relax and unwind during breaks
Comprehensive Benefits Package
Starting pay:
$16.50 per hour
The Billing Specialist position is in our Accounts Receivable Department and reports to the Finance Manager. Ideal candidates will have at least 2 years of client billing experience (payor invoicing). Candidate must be organized, self-motivated, able to multi-task, and be a strong team player. Candidate should possess good written and oral communication skills.
The responsibilities of the "Billing Specialist" are but are not limited to:
Assist with preparing payor invoices
Reviewing billing reports to ensure accurate billing before invoices are sent
Assist with accurately and timely billing payors via email or designated billing portals
Handle payor invoice revisions and resubmissions
Follow up with Management and other Departments as needed for billing corrections
Assist with payor billing questions and concerns
Report on Client Billing Trends
Knowledge, Skills and Abilities Required:
Experience with billing clients electronically or via alternate submission methods
Very proficient in Microsoft Office Applications (Excel, Word, Outlook)
Computer Savvy
Well organized, multi-tasked and attentive to details
Strong oral and written communication skills
Process-driven with attention to detail and accuracy
Strong written and verbal communication skills
Efficient and professional communication with business associates and co workers
Additional Benefits:
6 Paid Holidays (no waiting period)
Employee Assistance/Discount Program
Company subsidized Medical Plan
Vision / Dental Insurance
Welfare Benefits
401(k)
Life/Disability Insurance options
The above are not intended to be an all-inclusive list of the duties, responsibilities and requirements of the job described. Rather, they are intended only to describe the general nature of the job
.
__________________________________________________________________
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
#tampajobs #readytowork #fulltime #mondaythroughfriday #noweekends #growth #challenge #creative #motivated #flexible #friendly #work #service #satisfaction #hiringnow #Administative
EEO/DFWP
Auto-ApplyBILLING SPECIALIST I
Account representative job in Tampa, FL
Job Summary: The Billing Specialist is responsible for maintaining accurate records regarding customers' accounts.
Essential Functions:
Ensure billing is accurate details such as trip duration, distance, job duration.
Submit invoices to customer portals or through other methods as required by customers.
Ensure invoices are submitted in the correct format and within the required time frame according to customer specifications.
Monitor submission confirmations and track invoice status to ensure timely processing and payment.
Maintain and update customer account information, ensuring all records are up-to-date and accurate.
Respond to customer inquiries regarding invoices, payments, and account details.
Creates and reviews Taxi billing.
Taxi Billing - These jobs are one day jobs normally includes a crane and a rigger
Required Skills/Abilities:
Excellent verbal and written communication skills.
Excellent customer service skills.
Strong organizational skills.
Proficiency with Microsoft Office and Adobe.
Ability to work independently and as a part of a team.
Minimum Requirements:
0-2 years of experience in billing, accounting, or administrative work.
High School Diploma or equivalent (associate or bachelor's degree in accounting, finance, or business is a plus.
Basic knowledge of accounting principles preferred.
Valid Driver's License.
Must be legally authorized to work in the United States.
Must be able to read, write, speak, and understand English.
Physical Requirements:
Sims Crane & Equipment maintains a firm commitment to providing a safe and healthy work environment for its employees and quality services to its clients. Sims Crane & Equipment is a drug-free workplace. Must be able to pass a post-offer / pre-placement drug screen. Must also submit to a post-offer / pre-employment background report & motor vehicle check.
Work is performed in a standard office environment with prolonged periods of sitting at a desk and working on a computer. Subject to standing, walking, bending, reaching, stooping, and lifting objects up to 25 pounds at times.
Disclaimer: An employee must be able to perform the essential functions of the job, with or without reasonable accommodation.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Sims Crane & Equipment is proud to be an Equal Opportunity Employer/Drug and Alcohol-Free Workplace. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity and age.
Resident Accounts Specialist A/R - Property Management
Account representative job in Tampa, FL
Second Avenue is recruiting a Resident Accounts Specialist - Accounts Receivable for its Single-Family Property Management division in Tampa, FL.
Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-deeded residential assets (SFR) while retaining control and valuable lines of sight into their investments over time. Second Avenues proprietary technology and exclusive relationships have allowed it to bring scale to scattered single-family investment homes, a strategy that was previously untenable as an institutional asset class. The Company provides all aspects of sourcing, acquisition, and property management services for its clients.
We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform ********************
We are looking for an experienced property management professional, with single family rental customer service and administrative experience being highly desired. Candidate should possess a proven track record that demonstrates a high degree of motivation, self-management and the ability and willingness to learn new skills and processes. Flexibility and ability to work well within a team on a variety of initiatives are critical attributes for this candidate.
Job Summary
The Resident Accounts Specialist Accounts Receivable is responsible for Everyday operations and financial functions. Collect and keep track of rent, deposits, late fees, and conduct move-out reconciliations. As the Resident Accounts Specialist, you will play a vital role in the delinquency and collection of rent to optimize the companys cash flow and financial position. In compliance with the companys policies and procedures, safety and fair housing guidelines, and liability concerns.
Duties and Responsibilities:
Review AR/Delinquency reports daily
Prepare Resident legal notices (3-day notices, 7-day notice to cure, etc.)
Verify that information on move-in and renewal leases agrees with information on the ledger.
Resolve resident inquiries in a prompt, courteous and efficient manner.
Record notices to vacate; Moveout Processing Smartsheet.
Perform all functions relating to collections, Non-Sufficient Funds (NSF's), warrant process and evictions.
Update and maintain Concession log.
Process Moveout Statements with resident Charges & deposit refunds
Follow owner and management procedures as directed.
Other duties may be periodically assigned by the Manager.
Responsibilities relating to rent collection include:
Accept rent and follow-up on delinquencies.
Post rent charges and miscellaneous income receipts.
Post and follow-up on NSF checks.
Process evictions and NSF warrants.
Turn over bad debts for collection.
Report income collection to Property Accounting.
Resolve accounting discrepancies with urgency.
Contact delinquent residents via call, text, and email daily.
Qualifications and Experience:
High School diploma or equivalent.
Two years experience in apartment industry in an Assistant or Leasing position
Excellent verbal and written communication skills.
Ability to post and read computerized rent roll and collection reports.
Experience and proficiency in using a variety of software programs.
Ability to use a computer proficiently, including Microsoft Outlook, Word, and Excel.
Ability to prioritize and multi-task in a fast- paced environment.
Work well with others with a positive friendly attitude.
Job Competencies:
Reliably accessible via phone and/or email, except during approved time off.
Answer telephone while maintaining courteous and helpful attitude to residents and prospects.
Possess strong leadership qualities, excellent customer service skills and excellent written and verbal communication abilities.
Possess a working knowledge of Fair Housing laws, rules and regulations concerning apartment leasing and management.
Extreme attention to detail and ability to communicate complex findings in a clear and concise manner.
Ability to determine trends and communicate same to senior management.
Ability to compare, copy, compute, compile, analyze, coordinate, negotiate, communicate, and instruct.
Ability to tolerate stressful situations and manage same effectively to resolution.
Ability to work under minimal supervision.
Ability to work evenings, weekends and holidays as needed.
Job Type and Benefits:
Hybrid. Full-time, Hourly - Non-Exempt
Medical, Vision and Dental Insurance
Employer Paid Short and Long - Term Disability Insurance
401k
Paid Holidays and Vacation
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned.
Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
PIffcef5d3bf1f-31181-38806266
Orthopaedic Medical Billing Specialist
Account representative job in Saint Petersburg, FL
Join Our Thriving Pediatric Orthopaedic Group!
Are you a detail-oriented insurance collector passionate about ensuring accurate billing in a fast-paced environment? We are seeking a highly motivated Billing Specialist to join our revenue cycle management team and play a vital role in bringing patient accounts to a zero balance.
Role Overview: In this role, you will oversee the billing process for healthcare services, ensuring accurate claim submissions and full payment collection. Your responsibilities will include reviewing rejected claims, making justified adjustments, handling appeals for denied or underpaid claims, creating monthly Accounts Receivable reports, and resolving issues with provider representatives.
What You'll Do:
Independently:
Analyze claim denials and take corrective action, including corrected claims, reconsiderations, and appeals.
Apply accurate adjustments based on insurance guidelines and contracts.
Manage secondary insurance and patient responsibility.
Collaboratively:
Work closely with the team to resolve outstanding insurance payments. This includes pulling insurance policies and setting up system edits and scrubs to prevent future denials.
Correspond with Insurance Verification and Front Desk to input missing data and correct registration errors.
Communicate effectively with patients and front desk regarding balances and collect payments.
Daily Responsibilities:
Claims Management: Analyze and resolve rejected claims, ensuring accurate coding and modifiers per COSSA and payer policies.
Appeals Process: Research, prepare, and submit appeals for denied or underpaid claims. Draft detailed justification letters supported by documentation and payer policies.
Collaboration: Coordinate with charge entry personnel and revenue cycle specialists to ensure accurate claim processing and resubmission. Work with providers to optimize appeals and validate adjustments.
Success Factors: Success in this role is defined by:
KPIs: Maintain an average Days in A/R of 35 or less, resolve credit balances monthly, manage claims effectively, review rejected claims within 5 days, and address preventable denials with appropriate edit scrubs.
Metrics: Ensure high accuracy in claims processing, timely resolution of claims, and prompt responses to inquiries.
Behaviors: Exhibit thoroughness, proactive communication, and teamwork. Assist colleagues and contribute to the team as a whole.
Timelines and Responsiveness: Adhere to deadlines and respond quickly to queries.
Quality: Maintain high standards of work with accurate, complete, and timely processing, aiming for zero adjustments due to past timely filing.
Feedback: Receive positive feedback from staff and patients for professionalism and problem-solving.
Work Environment: On-site (St. Petersburg or Tampa Office Location)
Team Dynamics: Join a high-functioning team that values collaboration, communication, flexibility, and a positive attitude. We seek individuals who contribute positively to team dynamics and foster a supportive work environment.
Cultural Fit and Team Development: We value:
Patient-Focused Care: Prioritizing patient needs and well-being.
Competence: Maintaining high standards and pursuing certification within 2 years.
Credibility: Acting with integrity and honesty.
Innovation: Embracing new ideas to enhance workflows.
Employee Recognition: Valuing individual contributions.
We are committed to the continuous development of our team members by offering opportunities for professional growth, ongoing learning, and skill enhancement through regular feedback, mentorship, and targeted training.
Training Period: New hires are required to complete a 90-day training period to familiarize themselves with our processes and integrate with the team.
Work Hours: Standard department hours are from 8:30 AM to 5:00 PM.
Salary and Benefits:
Salary: Starting at $21 per hour, negotiable based on experience and certifications.
Health Benefits: 100% employee premium coverage for Medical (UHC), Dental (Delta), and a $20,000 life insurance policy with no payroll deductions. Coverage starts the first day of the month after your 30-day anniversary.
Paid Time Off: 16 days of PTO and 5 days of SD/Serious Illness accrued in the first year.
Profit Sharing: Contributions begin after one year, with a historical rate of at least 14% annually. No payroll deductions for retirement savings, with vesting up to 20% annually over five years.
Qualifications:
Minimum of 2 years' experience as a medical billing specialist.
Proven track record in AR follow-up, EDI management, coding, medical terminology, and computer skills.
CPC or CPB certification (or willingness to obtain within 2 years).
Experience in insurance verification and pediatrics/orthopaedics is a plus. Familiarity with AthenaPractice, Encoda, or Phreesia is preferred. Knowledge of Florida Medicaid billing is a bonus.
Ready to grow your career with a dynamic team? Apply today!
View all jobs at this company
Billing Specialist
Account representative job in Sarasota, FL
Sangoma is seeking a meticulous and dedicated Billing Specialist to join our dynamic finance team. With a commitment to providing top-quality communications solutions, we value precision in our billing operations. As a Billing Specialist, you will play a crucial role in managing billing processes, ensuring client satisfaction, and enhancing our financial efficiency. If you thrive in a fast-paced environment and have a strong eye for detail, we encourage you to apply!
Key Responsibilities:
Generate accurate and timely invoices for customers, adhering to company protocols.
Address and resolve customer inquiries related to billing and payment issues.
Perform monthly account reconciliations and adjustments to maintain accurate financial records.
Analyze customer billing trends and discrepancies to improve billing processes.
Collaborate with cross-functional teams to gather information required for accurate billing.
Assist in the development and enhancement of billing procedures and systems for improved effectiveness.
Requirements
Minimum of 2 years' experience in billing, accounts receivable, or related finance roles.
Proficient in financial software and billing systems, with experience in tools like Great Plains, Sage, Netsuite or similar platforms.
Strong analytical skills and attention to detail in managing complex financial data.
Excellent verbal and written communication skills to effectively liaise with clients and team members.
Capable of identifying problems and implementing effective solutions.
Proficient in Microsoft Office Suite, particularly Excel, for managing and analyzing data.
Must have Excel experience.
Benefits
What We Offer:
Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) are effective after a short waiting period
Matching 401K program - 100% match on 4%.
Employee Stock Purchase Plan after one year of service.
Flexible Time Off & Company Holidays
Entrepreneurial work environment partnered with high-growth career opportunities
We value transparency and fairness in our compensation practices. For this role, we offer a salary range of $21 to $24 per hour, commensurate with experience, qualifications, and location.
Are you ready to make a direct impact on the company and be rewarded for your performance? Are you ready to take on a new challenge?
Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
Auto-ApplyMedicaid Specialist
Account representative job in Lakeland, FL
Valencia Hills Center for Rehabilitation & Healing
Make an impact. Build connections. Love where you work. At Valencia Hills Center for Rehabilitation and Healing, you'll find a team that celebrates your strengths, where your work truly makes a difference every day. We're passionate about creating a supportive, positive environment-not only for our residents, but for the people who care for them. As proud partners of the Tampa Bay Buccaneers, our team members also have the opportunity to join the spirited
KARE KREWE of Valencia Hills
-bringing big-team energy and community spirit to everything we do. If you are looking to join a caring and supportive team, we would love to meet you!
We are conveniently located at 1350 Sleepy Hill Rd, Lakeland, FL.
Why Work For Us? Because We Offer Our Employees:
Health, Dental & Vision Insurance - family plan options available
Shift Differentials - nurses earn up to $2 more on nights and weekends
Generous PTO, Holiday and Sick time- we value work/life balance
401k, Life Insurance and Disability Coverage- peace of mind for you and your family
Direct Deposit & Cash Advance up to 50% of Daily Pay- get paid when YOU want
Wonderschool Concierge Services - childcare made simple
Uniforms & Employee Perks Program- we've got you covered
24/7 Telehealth Benefit with Doctegrity - access to medical care and mental health support when you need it most
We are seeking a detail-oriented and compassionate Medicaid Specialist to join our team. This role is responsible for assisting residents and their families through the Medicaid application and recertification process, ensuring timely and accurate completion of all requirements. The ideal candidate will have strong knowledge of Medicaid policies and procedures in Florida, excellent organizational skills, and a commitment to supporting residents' financial needs with professionalism and empathy.
Key Responsibilities:
Guide residents and families through the Medicaid application, eligibility, and recertification process.
Review financial documentation, verify information, and ensure compliance with state and federal Medicaid requirements.
Serve as the primary liaison between residents, families, caseworkers, and government agencies.
Maintain accurate records and documentation for all applications and approvals.
Monitor deadlines and ensure timely submission of all paperwork to avoid lapses in coverage.
Educate residents and families on Medicaid programs, requirements, and available resources.
Collaborate with the business office and admissions team to support financial planning and admissions processes.
Stay current with changes in Medicaid laws, regulations, and eligibility criteria.
Qualifications:
High school diploma or equivalent required; Associate's or Bachelor's degree in Business, Social Work, or related field preferred.
Prior experience with Medicaid applications and eligibility processes strongly preferred (SNF or healthcare setting experience a plus).
Strong knowledge of Florida Medicaid rules and guidelines.
Excellent communication and interpersonal skills with the ability to explain complex information clearly.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office and comfort with electronic documentation systems.
Ability to handle sensitive and confidential information with discretion.
Why Join Us?
We are dedicated to providing compassionate care and outstanding service to our residents. As a Medicaid Specialist, you will play a key role in ensuring peace of mind for families while helping residents access the care they need. We offer a supportive team environment, opportunities for professional growth, and the chance to make a meaningful impact every day.
Collections Specialist
Account representative job in Lakeland, FL
Seeking a collections specialist to manage overdue accounts, negotiate payment plans, and ensure timely debt recovery while maintaining positive customer relationships. $500.00 monthly training bonus potential for the first 60 days. You can earn up to $3000.00 monthly bonus.
Responsibilities:
Provide excellent customer service while meeting collection goals
Manage a daily call queue.
Takes payments and assists management with requests for due date/deferments.
Light skip tracing on accounts
Identifies and recommends accounts for repossession.
Performs other essential functions as assigned.
Minimum qualifications:
Strong negotiation skills with proven ability to effectively handle difficult customers.
Ability to work in a fast-paced environment.
Able to adapt to change.
Problem Solving Drive for Results
Basic computer skills with the ability to type 30 wpm
Flexibility to work scheduled hours between 8:00 am - 6:00 pm Monday- Friday
Microsoft Excel: 1 year (Preferred)
Customer service: 1 year (Preferred)
Reliable transportation to Lakeland Fl 33805 or plan to relocate before starting (Required)
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Mid Finance Florida is an equal opportunity employer and a drug free work environment.
Auto-ApplyMedical Billing Specialist
Account representative job in Sarasota, FL
Established in 1998, Comprehensive MedPsych Systems (CMPS) offers a complete range of services in an innovative private practice setting. We are a nationally recognized group of experienced, compassionate, board-certified psychiatrists,neuropsychologists, psychologists, therapists and mental health professionals.
Job Description
As a medical billing specialist, you work with our clinicians to compile and submit insurance claims and work directly with our patients to help them understand their insurance coverage. The medical billing group is very important to the overall function of our practice. As we continue to grow, we seek experienced medical billers to join our team.
Audit charts for correct coding before claims are sent to the insurance carrier
Verify patient insurance eligibility and benefits
Review patient's accounts to determine that balances are paid
Post all insurance checks (including Direct Deposit payments) to correct patient account. Document notes if patient owes co-pays
Reconcile insurance payments with computer totals
Call insurance carriers if claims have not been paid in 60 days
Monitor insurance payments monthly
Qualifications
Customer service driven with a proactive communication style
Sense of urgency and timeliness in work; inspired by a fast-paced environment
Passionate about numbers and detail oriented
Intermediate to advanced computer skills with experience in EHR systems, Microsoft Office
Typing at least 40 WPM 2 years+ experience in billing
Additional Information
We are experts in treating a complex array of mental health issues and mental health disorders. From neuropsychologists evaluating a diverse range of cognitive and psychological symptoms, to therapists for child, adult, individual and family counseling to psychiatrists for medication, CMPS' comprehensive range of services ensures that its clients and patients always have access to the latest and most innovative services.
As of 2016, after 17 years of operation, CMPS has provided services to more than 80,000 patients and currently provides more than 7000 patient visits per month. CMPS private practice model of innovative multidisciplinary care has garnered national recognition by the American Psychological Association and is poised to expand. CMPS is a family owned and operated practice.
We offer medical insurance, HSA, 2% match IRA, and 3 weeks paid time off annually.
Collections Specialist
Account representative job in Tampa, FL
We are seeking results-driven and professional Collectors to join our team. In this role, you will be responsible for managing a portfolio of delinquent accounts and working with consumers to resolve outstanding debts in a respectful and compliant manner. The ideal candidate is persuasive, empathetic, and able to maintain a firm yet courteous tone under pressure.
Zwicker & Associates is currently seeking Collections Specialists to join our team. Several openings are available. The role provides paid onsite training for three weeks, including weekly pay and monthly bonuses. The pay rate is $17.00-$18.00 per hour, depending on relevant experience, with the potential for uncapped bonuses.
The office is located at 14055 Riveredge Dr., Suite 400, Tampa, FL 33637, and the role is fully onsite for the first 90 days of employment with potential flexibility after. The schedule is Monday - Friday, no weekends. Business hours run from 8 AM to 7 PM.
Responsibilities of Collections Specialists
Contact customers via phone, email, or mail regarding past-due accounts
Negotiate Payment Plans: Work with debtors to create manageable repayment arrangements, such as lump-sum settlements or installment plans within company guidelines
Maintain Records: Track all communications, payment agreements, and progress in recovering debts.
Follow legal and company procedures regarding debt collection and data privacy
Meet daily, weekly, and monthly performance targets
Collaborate with internal departments to resolve disputes or escalate issues when necessary
Provide exceptional customer service while maintaining professionalism and compliance
Comply with policies and procedures of Zwicker & Associates, P.C.
Follow Regulations: Adhere to laws like the Fair Debt Collection Practices Act (FDCPA), which governs how and when collectors can contact debtors
Other duties as assigned
Requirements
Above-average administrative and phone skills
Debt collectors must have strong negotiation skills
Excellent communication skills
Well-organized, results-driven
Effective decision-making skills
Strong listening, interpersonal, oral, and written communication skills
Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.
Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing.
Be able to operate a computer, phone, or equivalent device
Be able to complete a minimum of a 40-hour flexible workweek schedule
Be able to read and comprehend position-specific documents and correspondence
Physical Qualifications
Be able to lift five pounds or greater
Be able to sit 90% of the workday at times
Be able to bend at the waist and be mobile when needed
Be able to concentrate and use critical thinking
Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.
Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace.
Please review our Applicant Privacy Notice: ******************************************************
Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.
#ZR
Specialist, Collections
Account representative job in Tampa, FL
Specialist, Collections Firm SummaryWhite & Case is an elite global law firm serving leading companies, financial institutions, and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.
With lawyers and staff operating from more than 40 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market.
We are distinguished by our on-the-ground presence in the world's key financial markets and our strengths in handling complex cross-border work.
It's not just about our global network of offices and shared services centers; it's the global interconnectedness of the Firm that our people, and our clients, value most.
We work well together across geographic and practice boundaries.
It's one of the reasons we attract and retain cross-border work.
Our lawyers are globally minded, enterprising, collaborative, and committed to excellence.
Our people represent 90 nationalities and speak 80 languages.
Position SummaryWhite & Case is seeking a Collections Specialist to support the Firm's cash flow activities.
This role involves regular communication with clients to ensure accurate and timely collection of aged receivables.
Responsibilities include following up on past due invoices, setting targets and payment plans, researching discrepancies, and resolving disputes.
The Specialist will generate aging reports for partners, inventory managers, and Firm management to monitor collections against targets.
Additionally, the role requires collaboration with these internal parties to address and resolve challenges in collecting balances on time.
Effective A/R management, with a sensitivity toward client services, is essential at both the partner and client levels.
The ideal candidate will possess strong critical thinking, problem-solving, and time management skills, with a proven ability to handle multiple responsibilities in a fast-paced environment.
Proficiency in professional communication via email, mail, and phone with individuals at various levels, especially clients, is crucial.
The successful candidate will play an integral role in helping the firm reduce aged A/R and meet collection targets.
Duties and Accountabilities1Monitor and analyze aged receivables, including amounts held in suspense or unallocated Regularly contact clients, by email, mail and phone, to inform of due balances and follow up status of past due invoices Work with clients to set commitment dates and help establish payment plans Collaborate with partners and inventory teams to research and resolve disputes, including variances between billed and paid amounts Work with partners and revenue teams to understand issues in collecting due balances and support the development of strategies to decrease the turn around time of our collections Generate reports for partners, inventory teams, Firm management and other internal parties to track collections against targets Address and respond to inquiries from internal and external parties regarding the collections and credit activities Support internal and external audits Maintain process documentation Other ad hoc requests and projects, as requested by management Education and QualificationsBachelor's degree or equivalent experience required Experience in collections, credit analysis, billing and/or cash receipts preferred Law firm experience preferred Thorough understanding of billing, collections and receivable processes and procedures Strong communication skills, able to interact at all levels Exceptional attention to detail Ability to articulate thoughts and concepts adeptly Ability to critically think through issues Ability to see an issue through from start to finish Ability to organize work flow and use time efficiently Ability to anticipate work needs and follow through with minimum direction, follow up on own intiative Exceptional determination, self-motivation and interpersonal skills and resolve Intermediary knowledge of MS Excel and Powerpoint Knowledge of 3E or Elite Enterprise preferred Location & ReportingThis role is based in our Tampa office.
This role reports to the Senior Manager, Revenue.
Note to Recruitment AgenciesOur Internal Recruitment team are responsible for all end-to-end lateral recruitment process.
All agencies must sign White & Case terms of business which are often specific.
Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction.
Any applications and CVs sent directly to White & Case Partners and employees will not be accepted as formal introductions.
If you have any questions, please contact the Americas Lateral Recruitment team.
Equal OpportunitiesWhite & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace.
It is our Firm's policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.
Applicants who are interested in applying for a position and require an accommodation during the process should contact talent.
acquisition@whitecase.
com.
BenefitsWhite & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave).
Exempt roles are also performance bonus eligible.
1The above is only a general description of the essential duties associated with this position.
It is not an exhaustive or comprehensive list of all duties of the individual holding such position.
Primary Location: United States-Tampa Expected Workplace: Hybrid Job Posting: Oct 28, 2025, 2:58:53 PM Refer a friend for this job Tell us about a friend who might be interested in this job.
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Auto-ApplyBilling Clerk
Account representative job in Lakeland, FL
We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry.
Job Summary
The Billing Clerk is responsible for accurately processing vehicle sales transactions and ensuring all required documentation is complete and compliant with company policies. This position plays a critical role in the accounting department by supporting daily operations and ensuring timely and accurate billing for new and used vehicle sales.
Responsibilities:
* Accurately process and post all new and used vehicle sales, ensuring detailed breakdowns of each deal.
* Review all deal information for accuracy, completeness, and adherence to company policies.
* Reconcile accounting schedules and verify the accuracy of deal postings.
* Record and apply customer payments, ensuring correct allocation to corresponding accounts.
* Prepare and issue payoff checks for trade-in vehicles, coordinating with financial institutions as needed.
* Provide general office and administrative support as needed.
* Comply with all company policies, procedures, and safety standards.
* Other duties as assigned.
Qualifications:
* Minimum of 1 year of automotive dealership accounting or billing experience preferred.
* Previous experience in a fast-paced office environment is a plus.
* Proficient in computer applications and basic math.
* Excellent communication and problem-solving skills.
* A positive, team-oriented attitude with a willingness to learn and grow.
We offer best in class industry benefits:
* Competitive pay
* Medical, Dental and Vision Plans
* Paid Holidays & PTO
* Short and Long-Term Disability
* Paid Life Insurance
* 401(k) Retirement Plan
* Vehicle Purchase Discounts
* Employee Discounts on Parts and Service Repairs
* Aggressive Employee Referral Program with Bonus Opportunities
You must be at least 18 years of age to apply. We are an equal opportunity employer and a drug-free workplace.
Billing Clerk We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professiona...Lakeland Chrysler Dodge Jeep, Lakeland Chrysler Dodge Jeep jobs, careers at Lakeland Chrysler Dodge Jeep, Auto jobs, careers in Auto, Lakeland jobs, Florida jobs, General jobs, Billing Clerk
Collections Specialist
Account representative job in Lutz, FL
Job Title: Collections SpecialistJob Description:
Job Summary - Collections Specialist
Full Time: Mon-Fri 8am - 5pm
)
Rate of pay: $17 - $22 / hr.
Seeking a detail-oriented and proactive collections specialist to join our team. This is an in-office, full-time days position. Must be able to maintain detailed records, resolve patients disputes, and provide exceptional customer service. Must understand HIPPA and medical billing. Microsoft applications and EMA are a plus.
Administrative
Contacting patients regarding past due balances
Investigating and assisting in resolving billing issues as needed
Handling incoming payments and account adjustments to ensure proper processing and update account statuses
Adhering to all ethical and legal practices governing debt collection and financial regulation
Keeping detailed records of all collection activities
Sending final notices and sending to outside collections
Reviewing account ageing reports and monitoring accounts for overdue payments to identify and address issues promptly
Prepare and present reports on collection activities and progress to management
Legal
Maintains confidentiality and documents accurately
Uses appropriate guidelines for releasing patient information
Practices within the scope of education, training and personal capabilities
Maintains awareness of federal and state health care legislation and regulations; OSHA, HIPPA, and CLIA
Communication
Recognizes and respects cultural diversity
Adapts communication to individuals ability to understand
Uses professional, pleasant telephone technique
Uses medical terminology appropriately
Treats all patients with compassion, empathy, and mutual respect
Works as a team player
Treats all staff in a professional and respectful manner
Projects a professional manner and image
Consistent attendance and punctuality
Adherence to time clock procedures
Core Competencies
Efficiency
Attention to details
Organized
Punctual
Takes initiative/Proactive
Team Player
Honesty/Integrity
Flexible
Calm under pressure
"A Doer"/Persistence
Problem solver/Strategic thinking/Creativity
Analytical skills
Clear and concise communication/Listening skills
Quick Learner/Intelligence
Follow through on commitments
Enthusiastic/Friendly/ Positive attitude
Openness to advice and constructive criticism
Strong work ethic
High school diploma, AA degree or higher. Knowledgeable in computer programs, EMR systems, customer service, excellent verbal communication skills. . Must be able to maintain detailed records, resolve patients disputes and provide exceptional customer service. Must understand HIPPA and medical billing. Microsoft applications and EMA are a plus.
Collections Specialist
Account representative job in Winter Haven, FL
Title: Collections Specialist Reports to: Director of Revenue Cycle Management FLSA Status: Non-Exempt Personnel Supervised: None
Must be able to Communicate clearly and concisely, orally and in writing while maintaining a high level of Confidentiality. Must have the ability to use the computer and ability to work independently to accomplish assigned work in a timely manner. Must be able to have communication with staff and the public, both in person and over the phone, in a tactful manner and under difficult situations with an understanding and carrying manner. Must be comfortable requesting payment and making arrangements with patients regarding balances on their accounts.
MINIMAL QUALIFICATIONS:
Minimum of high school Diploma or GED
Some college or related vocational training preferred
A minimum of 1year experience in medical collections.
RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following:
Responsible for prompt and accurate submission and follow-up of all third- party claims
Post insurance payments, adjustments and denials
Re-Submit medical and dental claims for prompt payment thru the appeals process.
Review, research and correct all claims on hold or denied due to insurance eligibility or billing errors
Manage Electronic Remittances, upload EOB's reconcile patient accounts
Answer questions related to patient accounts
Work closely with center leaders, center staff and insurance companies to resolve insurance and claim holds.
Follow up on patients with balances due, initiate collecting balances, payments arrangements or resolve to collections.
Work Collection worklist, Payment plan report, and Collections adjustments.
Report monthly status updates to RCD
Ensure that accounts are transferred to the appropriate responsible party for reimbursement (insurance, secondary payer or patient)
Maintains trending of claim denials reasons to assist with training and education to staff
Submit additional paper work, documentation necessary to re submit claims for payment
Notify patient of non-sufficient funds, electronic take backs, and defaults on payment agreements.
Assist with reports related to trends and accounts receivable for management
Have the ability to recognize when a complaint needs to be escalated to the RCD
Other related duties as assigned by your supervisor
Communicating clearly and concisely, orally and in writing
Confidentiality
Ability to use the computer
Ability to work independently to accomplish assigned work in a timely manner
Ability to communicate with staff and the public, both in person and over the phone, in a tactful manner and under difficult situations
Understanding and carrying out verbal and written directions
Follow CFHC policies and procedures
Works independently in the absence of supervision
BENEFITS: Competitive Salary Federal Student Loan Forgiveness: PSLF - 10-year commitment, 120 loan payments and at the end of the commitment, the remaining loan is forgiven Excellent medical, dental, vision, and pharmacy benefits Employer Paid Long-Term Disability Insurance Employer Paid Life Insurance equivalent to 1x your annual salary Voluntary Short-Term Disability, additional Life and Dependent Life Insurance are available Malpractice Insurance Paid Time Off (PTO) - 4.4 weeks per year pro-rated Holidays (9.5 paid holidays per year) Paid Birthday Holiday CME Reimbursement 401k Retirement Plan after 1 year of service (w/matching contributions) Staff productivity is recognized and rewarded PHYSICAL REQUIREMENTS:
Works under pressure and stress due to the diversity of our clinics
Work is performed indoors in a heated, air conditioned, well lighted and clean office setting
Requires frequent lifting up to 20 pounds, and infrequent lifting up to 50 pounds
Requires ability to distinguish letters, numbers and symbols
Requires normal range of vision
Requires awareness of personal limitations and flexibility
Some emotional stress resulting from diversity and intensity of patients and staff
Requires prolonged standing or sitting
Occasional travel required
American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.