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  • Customer Service Representative

    Amphenol RF

    Account representative job in Danbury, CT

    JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years. At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths. The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics. DUTIES AND RESPONSIBILITIES Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity. Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's. Maintain and update customer master data, pricing, and delivery terms in ERP systems. Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction. Handle customer complaints and process returns and credits in a timely manner. Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment. Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission. Provide backup within the Customer Service team as required. Build sustainable relationships of trust through open and interactive communication. Adhere to company procedures, guidelines and policies. Any other Ad hoc duties as assigned by Customer Service Manager. EDUCATION/EXPERIENCE REQUIREMENTS Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment. Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications. Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment. Hands-on experience with EDI transaction sets preferred. Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions. Positive attitude, reliable, highly organized and a strong attention to detail required. Other requirements as necessary. Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
    $30k-38k yearly est. 2d ago
  • Part-Time Customer Service Representative

    Ultimate Staffing 3.6company rating

    Account representative job in Milford, CT

    We're hiring a Customer Service Representative on a part-time basis for a growing client in Milford. This role is ideal for someone who thrives in a fast-paced, customer-driven environment and enjoys being a key player in ensuring smooth order processing and client satisfaction. Key Responsibilities: Serve as the primary point of contact for customers via phone, email, and online portals Accurately enter and manage orders in the ERP system, including sending order confirmations Provide timely updates on order status, shipping details, and general inquiries Onboard new customers by creating accounts and collecting necessary documentation Generate and send sales invoices upon order shipment Assist the sales team with preparing quotes for spare parts and product configurations Maintain detailed and accurate records of customer communications and transactions Support general administrative tasks and other duties as assigned Qualifications: Previous experience in customer service or inside sales (B2B/manufacturing industry experience is a plus) High school diploma required; some college coursework preferred Strong communication skills-both written and verbal Highly organized with strong attention to detail Able to multitask and adapt in a dynamic, start-up style environment Proficient in Microsoft Office (Word, Excel, Outlook) Experience with ERP or CRM software All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $31k-37k yearly est. 1d ago
  • Customer Service Representative

    Upshot Recruiting

    Account representative job in Norwalk, CT

    Title: Customer Service Representative / Inside Sales Pay Range: competitive salary, bonus opportunity Benefits: Employee Health Benefits 100% Covered, 401K Growth Opportunity: rapidly growing company that will have many opportunities for promotions Our client is a leading provider of high-quality building materials, serving residential, commercial, DIY and industrial markets. Comprised of a group of 4 companies and growing, they have histories ranging between 25 and 100 years in business and a strong reputation for quality USA made products. They are well funded and building out their sales teams at all levels as they execute the roadmap for growth by the new CEO, who has a track record of successfully growing businesses. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a timely and professional manner. • Provide accurate information regarding products and services to enhance customer satisfaction. • Perform data entry tasks to maintain up-to-date customer records and interactions. • Conduct outbound calling to existing clients for follow up on customer feedback or promote new services. • Collaborate with team members to resolve complex customer issues effectively. • Maintain a positive attitude while managing multiple tasks in a fast-paced environment. Ideal Candidate Profile: • Excellent verbal and written communication skills • Strong client service orientation with the ability to empathize with customers' needs. • Experience with order management systems and CRM software is a plus. • Ability to communicate efficiently while engaging with customers on various platforms. • Sales experience is beneficial for promoting products and services effectively. • multilingual abilities are a plus
    $29k-38k yearly est. 17h ago
  • Accounts Receivable Coordinator

    Springfield College 4.0company rating

    Account representative job in Springfield, MA

    Under the direct supervision of the Assistant Director of Student Accounts, the Student Accounts Receivable Coordinator is responsible for the accurate processing, reporting and reconciliation of College payments. Responsibilities also include but are not limited to managing Third Party Billing accounts. This position is responsible for upholding exceptional customer service standards while adhering and complying to federal, state regulations and College policies. Responsibilities Student Account Customer Service * Provide prompt, accurate and exceptional customer service via, phone, email and in-person interactions for both students and families. * Demonstrate working knowledge of Financial Aid and Registration processes to further assist students and families. Departmental Coverage and Cross Training * Serve as backup for an array of duties pertaining to the Billing Coordinator, Billing and Collections Coordinator and Veteran and Military Services Coordinator. * Conduct cross-training sessions to enhance customer service practices and improve departmental processes. Payment Receipt and Processing * Receive and process payments via mail and the Student Accounts Office window. * Process all College payments, including but not limited to: Enrollment deposits Application deposits, Student Account Payments (out-of-pocket, outside scholarship, employer), International and ACH payments, Collection payments, Veteran payments, Departmental GL payments, Other Receivables payments, Cash Advances, and Reimbursements. * Research student accounts to ensure payments are accurately applied. * Serve as the primary contact for the Accounts Receivable Representative to coordinate proper internal and external payment controls. * Reconcile online processor payments against College systems to confirm accurate posting to student accounts. * Investigate and resolve discrepancies caused by missing revenue postings. Banking and Cash Security * Prepare and submit bank deposits, including scanning checks for electronic deposit. * Organize and prepare cash deposits for secure delivery to the bank. * Coordinate cash deposits with appropriate security and armored transport services. * Maintain and organize all documentation related to cash handling to support annual fiscal year audit. Manage Third Party Billing * Accurately assess and code Third Party Billing accounts. * Communicate with college community as well as various entities, countries, and organizations to facilitate direct billing for student accounts. * Evaluate third party paperwork to identify various terms of student payment eligibility. * Utilize Banner Contracts process for third party billing. * Update student accounts to ensure contract compliance. * Provide precise billing to all third-party entities for corresponding tuition and fees as agreed upon. * Properly code incoming third-party checks for processing. * Conduct cross-training sessions to enhance customer service practices and improve departmental processes. Support * Serve as the immediate backup for obtaining and renewing VA certification for all College campuses. * Serve as the primary backup for handling student collections communications. Assist in managing outreach related to past-due accounts, ensuring timely follow-up, accurate documentation, and adherence to institutional policies regarding collections procedures. Liaison * Serve as Student Accounts Liaison for Admissions Deposits, Act as the primary point of contact between the Admissions and Student Accounts offices, ensuring accurate processing and reconciliation of admissions deposits. Perform regular reconciliation of admissions deposits between Slate and TouchNet to ensure data accuracy and financial integrity. Identify and resolve discrepancies, verify payment records, and collaborate with Admissions to maintain accurate student financial data. * Serve as Student Accounts Liaison for the Athletics Department. Coordinate with the Athletics Department for the ordering of funds and distribution and return of funds and receipts. * Serve as Student Accounts Liaison for the MSW/JD Program with Western New England University. Act as the primary Student Accounts contact for the joint MSW/JD program collaboration with Western New England University. Coordinate billing, payment processing, and account reconciliation for participating students, ensuring clear communication and accurate financial management between institutions. Update task specific Campus Groups pages as new information becomes available. Qualifications Bachelor's Degree in Business Administration or related field required. Minimum of 1-3 years experience. Knowledge, Skills & Abilities * Must be a well-organized, high energy individual with excellent customer service skills * Strong verbal and written communication skills; ability to communicate verbally and through written word to students and families while upholding exceptional customer service values * A demonstrated understanding of federal and state regulations and industry best practices as pertains to the Student Accounts area; understanding of Generally Accepted Accounting Principles (GAAP) * An intermediate level of proficiency with Microsoft Excel and experience with other Microsoft Office applications * Must be able to set priorities and work both independently and as part of a team * Ability to maintain a high level of poise and professionalism under all circumstances * Demonstrable good judgment, ability to work under pressure, and maintain a high level of confidentiality * Excellent attention to detail in order to maintain the highest quality standards * Willingness to learn and incorporate skills from other student service centric areas such as Financial Aid and Registrars
    $42k-49k yearly est. 3d ago
  • Billing Clerk

    Collabera 4.5company rating

    Account representative job in Windsor, CT

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Billing Clerk- WMIJP00066714 Duration: 5+ months Location: 415 DAY HILL RD Windsor Connecticut USA 06095 Pay Rate: $15.00/ hour Job Summary: Compiles data and prepares company invoices and bills. Responsible for approximately 3 to 6 Post Launch National Billing Customers. The position will be responsible for: • Processing service provider invoices in a timely manner to ensure prompt payment and to avoid vendor stop services • Reviewing vendor payables/unbilled revenue and determining root cause analysis and path to resolution • Monitoring client billing tickets, identify the root cause of the ticket and follow through to resolution • Analyzing and reviewing client bills to ensure accurate, complete and on-time billing • Updating Client Standard Operating Procedures (SOPs) with any core specific client requirements • Complying with all applicable Sarbanes Oxley (SOX) requirements • Providing excellent customer service to external and internal customers Additional Information All your information will be kept confidential according to EEO guidelines.
    $77k-102k yearly est. 12h ago
  • Data Entry / Document Coding

    Lancesoft 4.5company rating

    Account representative job in Windsor, CT

    In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada. Job Description Enters alphabetic, numeric, or symbolic data from source documents into computer, using data entry device, such as keyboard or optical scanner, and following format displayed on screen. Qualifications • Prepare and sort documents / data sheets for the purpose of data entry • Establish entry priorities by maintaining understanding of what data needs to be entered first • Enter customer or employee data into prescribed database software • Check to make sure that accurate data has been entered into the database • Follow data program techniques and procedures to maintain data entry requirements • Verify entered data by reviewing, correcting, changing or deleting entered information • Secure entered information by creating data backups on a periodic basis • Confer with supervisor regarding incomplete information • Delete unnecessary files that may be bogging down the database • Check completed work for accuracy and make any required changes immediately • Perform document scanning work and link all scams with appropriate entries • Create and maintain logbooks of entered and changed data • Respond to information access and retrieval requests from authorized members • Check source documents against entered data to ensure data integrity at every stage • Assist in developing and maintaining improved records within the database system • Produce automated data entry and integration reports when requested • Generate statistical reports based on maintained data on a periodic basis • Test new database systems by performing mock data entry tasks Additional Information Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.
    $31k-37k yearly est. 12h ago
  • Billing Coordinator

    Monzingo | Legal

    Account representative job in New Haven, CT

    Job Description Connecticut law firm seeks full-time experienced Billing Specialist or Billing Coordinator for its well-established practice. Current professional services or legal billing experience is required. The law firm Billing Coordinator will be responsible for all aspects of client billing and have the motivation and ability to roll up their sleeves and hit the ground running in a fast-paced environment. The Billing Coordinator reports directly to the Comptroller and owners and is responsible for providing outstanding service to the Firm's attorneys, personnel, clients, and vendors. The qualified legal billing coordinator candidate must be very flexible, highly committed to exceptional quality and accuracy, high level of customer service, teamwork, and support Firm goals in providing exceptional client service with accuracy and professionalism. Responsibilities - Law Firm Billing Coordinator •Audit pre-bills, verify time entries, and ensure accurate client invoices. •Enter attorney time, meeting daily, weekly and monthly deadlines. •Daily, heavy client and attorney/paralegal contact and matter set up upon case intake. •Generating accurate and timely client invoices. •Follow through, tracking, and reporting of multiple matters and progress. •Data entry, editing, customizing, and processing of client invoices. •Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives. •Assist in resolving billing inquiries and issues. •Enter client payments. • Manage contingency billing and hourly billing, managing each billing method accordingly. •Track contingency case expenses with detail and proficiency. •Assist manager with A/R and A/P tasks as needed. Qualifications - Law Firm Billing Coordinator • 4+ years of billing experience in professional services or law firm required. •Strong skillsets of 10-key, Word, Excel, and Outlook. •Law firm billing software experience. Case management software expertise a plus. •Exceptional organizational skills, follow-up skills, and very high attention to detail. •Excellent written and oral communication skills. •Ability to work well in a dynamic, fast-paced environment and meet deadlines. •Ability to juggle/manage multiple tasks and projects with competing requirements. •Committed to high-quality customer service (internal and external). •Consistent attendance, punctuality, reliability, and accountability. •Real estate closings and evictions accounting experience a plus. Bachelor's degree in business, Finance, or a related field or experience equivalent. Minimum 4 years' experience in law firm operations, billing, or office management. Strong knowledge of legal billing practices and basic accounting (time entry, trust accounts, AR, expense analysis, prebills, credits, math, recording payments, credit card processing). Law firm billing software experience. Salary Range: $58,000-68,000 annually Work location: On-site and in person, Monday - Friday, 40 hour workweek Office hours are 8:30 to 5:30 or 9:30-6:30 (TBD)
    $58k-68k yearly 1d ago
  • Billing Specialist - Central Business Office

    Pact MSO, LLC

    Account representative job in Branford, CT

    Job Description Salary Range: $22.00 to $26.00 an hour By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company. COVID-19 and Flu Vaccine Considerations Masks are optional for employees, visitors, patients, vendors, etc. All employees are strongly encouraged and recommended to obtain the COVID-19 vaccination routinely. Proof of annual flu vaccination is required for all employees. PACT MSO, LLC is a management service organization that supports a large multi-specialty practice of providers. We are currently looking for an experienced Medical Billing Specialist who will be working in Branford Monday through Friday from 8:30am to 5:00pm. This is not a remote position. The Medical Billing Specialist is a critical member of the team who is responsible for the review and submission of clean claims, researching insurance denials and having ownership of assigned accounts receivable for third-party claims. Superior customer service skills in this role are essential to support our patients and multi-specialty practices with collecting accurate insurance information, assigning financial responsibility and bringing account balances to zero. Essential Functions: Ensure accurate entry of CPT/HCPCS and ICD-10 codes based on documentation. Prepare, review and submit clean claims to insurance Resolve payer-specific clearing house rejections. Work directly with the insurance company, healthcare provider, and patient to get claims processed and paid in a timely fashion. Submit appeal letters and provide supporting medical documentation upon request. Verify patients' insurance coverage and assist with coordination of benefits. Support patients/guarantors by answering incoming patient phone inquiries. Perform self-pay balance outreach, make payment arrangements and send statements to collect on outstanding patient accounts. Collaborate with revenue team members and coders, front desk staff, practice supervisors. Miscellaneous Data Skills and Knowledge Excellent customer service skills including written and verbal communication. Strong communication skills to create positive interactions with internal and external parties. Knowledge of HIPAA regulations and the ability to handle confidential information. Understanding of Medicare, Medicaid and third-party payer billing requirements. Working knowledge of common registration, billing and insurance claims follow-up practices. Familiarity with billing compliance and reimbursement Ability to quickly navigate and work within the electronic medical record, clearinghouse and payer websites. Ability to work independently and efficiently to meet established productivity Education and Experience: High School diploma or equivalent 3 years of physician billing experience Epic experience preferred Clearinghouse experience to manage electronic claims
    $22-26 hourly 30d ago
  • Sr Specialist, Account Management

    Cardinal Health 4.4company rating

    Account representative job in Hartford, CT

    **At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.** **What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities:** + Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs + Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service + Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives + Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions + Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed. + Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives + Track, measure, and report key performance indicators monthly + Identify opportunities for process improvement and implement solutions to enhance efficiency, quality, and overall performance + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **Qualifications:** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of professional experience; direct customer-facing experience, preferred + Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred + Demonstrated ability to work in a fast-paced, collaborative environment, preferred + Highly motivated and able to work effectively within a team, preferred + Strong communication skills with the ability to build solid relationships and deliver high quality presentations, preferred + Ability and willingness to travel occasionally, as business needs require is preferred **What is expected of you and others at this level:** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/18/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 24d ago
  • Billing Specialist

    Trilon Group

    Account representative job in Hartford, CT

    Department Corporate/Administrative Employment Type Full Time Location Hartford, CT Workplace type Hybrid Compensation $24.00 - $27.00 / hour Key Responsibilities Skills, Knowledge and Expertise Why You'll Love Working with Us About Fuss & O'Neill Fuss & O'Neill is a civil and environmental engineering firm that provides client-specific, forward-thinking, and holistic solutions. Since 1924, we have made it our mission to improve the built and natural environments in response to our public and private clients' evolving needs.
    $24-27 hourly 60d+ ago
  • Dental Biller

    Gebbs 4.4company rating

    Account representative job in East Haven, CT

    CPa Medical Billing, a GeBBs Healthcare Company, is currently seeking an experienced Dental Billing Specialist to join our team. As a Dental Billing Specialist, you will be responsible for the following Responsibilities Research all information needed to complete billing processing. Post any corrections to claims to ensure integrity of account information. Review billing reports to ensure proper dental billing procedures are followed based on federal and state rules and regulations. Research and resolve all Third-party collection related activities, including working through accounts receivables to maximize reimbursement. Function as a liaison between patients and site staff on claims, billing questions or insurance related issues as directed by management. Research Overpayments, record adjustments to account and determine the appropriate destination of unidentified funds. Respond to inquiries from outside agencies, insurance companies to assist in claim payment processing. Effectively process all patient and third-party correspondence, including requests for copies of claims, statements and initiate refunds. Process all legal documentation as it relates to dental patient accounts. Act as a resource for CPa Staff and patients regarding dental insurance claim policies, procedures and requirements. Provide support to the CPa management team on various areas of patient dental billing research and analysis. Work on various projects as assigned by the Dental Billing Department Management. Qualifications 1-3 years dental billing experience Proficient with Microsoft Word and Excel Previous experience with ECW, EPIC and Dentrix a plus Proficient in dental billing software and insurance portals Knowledge of dental codes (CPT, ICD-10, and HCPCS) is a plus. Familiarity with dental insurance plans and reimbursement procedures
    $35k-44k yearly est. Auto-Apply 60d+ ago
  • Billing Specialist

    Carabetta Companies 4.2company rating

    Account representative job in Meriden, CT

    Job Description J&J is looking to hire a Billing Specialist to work out of their corporate office in Meriden, CT! The Billing Specialist will provide professional tree services, demolition, and construction solutions. J&J is committed to safety, efficiency, and quality on every project. We're looking for an experienced Billing Specialist to handle invoicing, job costing, and payment tracking with accuracy and attention to detail. Hours: Monday-Friday 8am-4:30pm Pay: $20-25/hour Depending on Experience The responsibilities of the Billing Specialist are: Prepare and process invoices for tree service, demolition, and construction projects. Review job tickets, work orders, and contracts for accurate billing. Enter and reconcile billing data in QuickBooks. Track project costs, materials, and labor in Excel and/or job management software. Communicate with customers regarding billing questions and payment status. Post customer payments, track accounts receivable, and follow up on overdue invoices. Coordinate with estimators, project managers, and field crews for accurate billing information. Generate and maintain billing reports for management. The requirements of the Billing Specialist are: 1+ years of experience in billing, accounting, or administrative work Proficient in QuickBooks and Microsoft Excel (pivot tables, formulas, data entry). Strong attention to detail and accuracy. Excellent communication and organizational skills. Ability to manage multiple projects and meet deadlines. Familiarity with lien releases, progress billing, or T&M billing is a plus. Hours: Monday-Friday Hours: 8am-4:30pm
    $20-25 hourly 5d ago
  • Dental Billing Specialist

    Fair Haven Community Health Care 4.0company rating

    Account representative job in New Haven, CT

    Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose Fair Haven prides itself on efficient billing services including the filing of claims, appeals processing, authorizations, and, above all, a great passion for helping individuals obtain treatment. The Billing Specialist/Dental Authorization Coordinator works with the Billing and Dental department verifying benefits for patients and ensuring benefits quoted are accurate and detailed. Duties and responsibilities The Billing Specialist/ Dental Authorization Coordinator maintains the professional reimbursement and collections process for the dental program. Typical duties include but are not limited to: Billing * Performs billing and computer functions, including data entry, documentation review and encounter posting * Prepares and submits clean claims to various insurance companies either electronically or by paper when necessary * Work claims and claim denials to ensure maximum reimbursement for services provided Carrier Authorizations * Verifying patients' insurance and obtaining coverage breakdowns * Creating ABNs as needed based on coverage * Schedule/treatment plan reviews for carrier authorization * Obtaining and logging prior authorizations for procedures as mandated by carriers. Collections (Self-pay) * Prepare, review and send patient statements * Process and send "collections" letters for outstanding balances * Process all returned mail * Answer incoming patient billing phone calls, work to resolve patient issues * Initiating collection calls and setting up and maintaining payment arrangements * Follow collections process as outlined in FHCHC billing guideline Qualifications High School diploma or GED is required. Experience in a dental setting is essential. The ideal candidate will have a minimum of one year of dental authorizations and billing experience; excellent Interpersonal skills, accuracy and attention to detail a must. The selected candidate will have the ability to work in a team environment or independently; to meet all established deadlines, metrics and assignment goals at all times and have oral and written proficiency in English. Bi-lingual in English and Spanish is highly preferred. He/she must be able to use computer and multi-lined telephones; have an understanding of dental terminology and knowledge and experience in billing and authorization practices specific to Medicaid. Please note candidates must be able to commute to our New Haven and Branford, Connecticut Offices. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
    $37k-45k yearly est. 9d ago
  • Insurance & Billing Specialist - Collections Focused

    Archway Dental Partners

    Account representative job in Danbury, CT

    Full-time Description Join Connecticut's premier doctor led multi-specialty group practice, where we deliver patient-centric care with compassion and respect. Committed to exceeding expectations, we proactively seize every opportunity to elevate the patient experience and enhance clinical outcomes. At Archway Dental Partners we embody our core values of respect, quality care, and compassion daily, striving to fulfill our mission of fostering the highest quality care for all patients. Our company culture guides our success, which is at the core of everything we do. We are currently looking for a motivated and detail-oriented Insurance & Billing Specialist to join our growing team. This role will focus on collections and is critical in managing insurance processes, supporting patient billing inquiries, and-most importantly-driving the resolution of outstanding account balances. If you're someone who enjoys digging into account details, resolving issues efficiently, and maintaining positive relationships with patients and payers, we want to hear from you! Responsibilities include, but are not limited to: Take ownership of outstanding patient and insurance balances, ensuring timely and professional collection efforts. Proactively follow up on aging reports and unpaid insurance claims, and resolve delays or denials with appropriate documentation. Negotiate and set up patient payment arrangements that align with both patient ability and practice policies. Communicate with patients regarding account balances, payment plans, and billing inquiries-always with empathy and clarity. Respond to billing disputes and resolve them efficiently with minimal supervision. Ensure compliance with HIPAA and company policies during all billing and collections activity. Help ensure a smooth revenue cycle through effective communication with insurance providers and internal team members. Contact patients via phone, email, or mail to collect past-due payments. Maintain accurate records of all collection activities and patient interactions. Prepare regular reports on collection status and performance metrics. Requirements Superior customer service skills, with the ability to infuse personality, empathy, and enthusiasm into each patient contact 2+ years of experience in collections, insurance, or dental billing Knowledge of PPO dental insurance plans and coverage rules Strong communication and negotiation skills with a professional, positive attitude Working knowledge of dental terminology and patient ledgers Excellent attention to detail and ability to multitask Familiarity with Dentrix Ascend (a plus!) Ability to work Monday-Friday, 8:00 AM-5:00 PM, on-site in Danbury, CT Benefits Comprehensive Medical, Dental, and Vision plans for the family 401(k) with employer contribution Flexible spending account Employer paid life insurance (equivalent to $50,000) Referral program Paid holiday, vacation, and sick time Voluntary benefits through AFLAC At Archway Dental Partners, we're committed to supporting you. We're a supportive collective of outstanding practices with dental excellence as our keystone. We stand for the wellbeing of our providers and patients. Our clinical teams and support system collaborate for the greater good. You're welcome here. Let's grow together. Apply today to learn more and get connected with us. Salary Description $23-27 per hour, depending on experience
    $23-27 hourly 60d+ ago
  • Collections Specialist - Full Time

    Blake Thermal

    Account representative job in East Windsor, CT

    Collections Specialist - Full-Time East Windsor, Connecticut Blake Thermal Sales & Service Inc. is a full-service thermal solutions company that supplies engineered products, services, and complete systems. Blake Thermal has a 98-year history of providing an array of products and services supporting steam, hot water for process and domestic heat for commercial, industrial, medical, educational and manufacturing facilities. Headquartered in East Windsor, CT, Blake Thermal maintains multiple locations across New York and New England. For more information about our company, please visit our website via the following link: ***************************** The Collections Specialist is responsible for performing the day-to-day collection activities of Blake Thermal Sales & Service, Inc. by working directly with company personnel and customers to ensure company policies are adhered to, collection goals are met, and the risk of uncollectible sales are minimized. In this role, you will play a critical financial role in maintaining Blake Thermal's reputation as a premier supplier of thermal energy solutions. Organization and communication skills are of the utmost importance. This position reports to the Executive Vice President of Finance and is located in East Windsor, CT Ideal Candidates will be in alignment with Blake Thermal's Core Values: Customer Focused Opportunity is Earned Solutions Provider Trustworthy Driven to Succeed Confident but Humble Key Responsibilities: Establish and maintain customer accounts in ERP system including credit terms and credit limits. Contact assigned customers with overdue amounts owed and follow-up on payment commitments. Facilitate payment resolution with customer and Blake Thermal team. Maintain accurate records and reporting on collections activity. Provide back-up to cash applications. Requirements: 2 years of Collections Specialist or similar role preferred. Developed computer skills are required. Experience with MS Office applications and various ERP Systems. Experience with Oracle NetSuite, a plus. Ability to communicate, both verbally and in writing, with multiple parties to ensure collection requirements are met. Successful candidate must maintain professionalism while managing multiple concurrent tasks. Experience in commercial/industrial organizations is preferred. Legal authorization to work in the United States and able to pass a background check. Blake Thermal Sales & Service, Inc. is an equal opportunity and affirmative action employer. We do not discriminate by race, color, gender, sexual orientation/ gender identity, religion, ethnic or national origin, sex, age, disability status, or status as a covered veteran. Blake Thermal Sales & Service, Inc. is a proud drug-free workplace.
    $37k-57k yearly est. 48d ago
  • Medical Billing Specialist

    Saratoga-Schdy Gastroenterology

    Account representative job in Hillsdale, NY

    Full-time Description Come join an exciting and fast paced organization. SSGA is one of the leading Gastroenterology practices in the area. We strive for excellent service in a compassionate manner. Our practice consists of 13 physicians and 14 advanced practitioners including a state of the art Endoscopy Center. We are currently seeking an energetic and professional individual with the knowledge to drive our team to continued success. If you are passionate about your work and have complete dedication and determination to meet and exceed the needs of our patients, this is the place for you!! If you are passionate about your work and have complete dedication and determination to meet and exceed the needs of our patients, this is the place for you!! This is a full time Monday-Friday position. As a Medical Biller, your position will include but is not limited to: Post patient charges and insurance payments Reconcile and create deposits daily Follow up with insurance companies Participate in answering patient billing and/or insurance questions Cover for other billing positions as needed Acquiring insurance verifications Requirements Qualifications High school diploma or equivalent required 3+ Years of medical billing (posting charges and payments) experience required Strong knowledge of health insurance industry required Facility Billing/UB04 experience preferred Strong Computer skills Skills Knowledge of HIPAA Excellent interpersonal, written and verbal communication skills Ability to work as a team as well as individually Ability to multitask and prioritize Hourly Range: $18.00-$21.00 - Pay rate is based on skills, experience and qualifications. We offer a competitive salary and comprehensive benefits package including paid vacation, personal, and holidays, medical and dental insurance, 401K with match and Profit Sharing plan. For consideration, submit your resume and references with cover letter and salary requirements You may also apply on our website *********************************************
    $18-21 hourly 60d+ ago
  • LABORATORY COLLECTION SPECIALIST - MALE

    Navis Clinical Laboratories Inc.

    Account representative job in Hartford, CT

    Job Description We are looking for an enthusiastic MALE Laboratory Collection Specialist to join our Field Operations team in Hartford, CT. The selected candidate will be working in a clinic, tasked with collecting, logging, ordering, processing, and shipping urine and oral fluid (saliva) specimens for drug testing. We are looking for a candidate who is comfortable working in a dynamic environment with patients being tested for controlled substances. Strong people skills and reliable transportation are a must. The schedule for this position will be as needed, M-W 8:30AM-7:30PM, Th 8:30AM-6:30PM, F 9:00AM-12:00PM . The pay range for this role will be $16-18/hr, depending on experience. We endeavor to create ongoing career opportunities for our employees at Navis, so the potential for promotion or advancement is possible with proven performance. If this position does not meet your professional needs, but you are interested in pursuing other opportunities with Navis, please visit our Careers page for additional opportunities. Essential Functions: Collect, log, order, process, and ship urine, oral, and/or hair specimens to the laboratory Maintain organization in the collection of all specimens Assemble samples for shipping File requisitions, chain of custody forms, and associated paperwork Collect and scan insurance, as applicable Education and Experience: HS diploma or GED is required Experience in a medical office or treatment clinic is preferred but not required Knowledge, Skills, and Abilities: Ability to read names, test codes, follow basic instructions Must have basic computer skills Strong attention to detail Excellent verbal and written communication skills, as well as strong interpersonal, organizational, and customer service skills Self-motivated with the ability to work under and meet strict deadlines individually as well as in a team environment Working Conditions: Contact with biological specimens Requires protective devices May be required to lift up to 25lbs Must be able to stand for long periods of time Must be able to perform observed collections if required Must be able to work in fast-paced environments efficiently About Navis Clinical Laboratories: Working at Navis Clinical Laboratories means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Navis supports its team members by providing a benefits package to eligible staff that includes: Medical / Dental / Vision Insurance Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Paid Time Off (PTO) Volunteer Time Off (VTO) Paid Holidays 401(k) with Company Match Company Paid Basic Life Insurance Short Term and Long Term Disability (STD/LTD) available Navis Clinical Laboratories is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment. Job Type: Part-time Salary: $16-18 per hour Benefits: Location: Hartford Connecticut 401(k) Dental insurance Health insurance Paid time off Vision insurance Education: High school or equivalent (Required) Shift availability: Day Shift (Preferred) Work Location: In person Job Type: Part-time Pay: $16.00-$18.00 per hour Work Location: In person
    $16-18 hourly 22d ago
  • Early Stage Collections Specialist, I (11am to 8pm EST) shift)

    Carrington Mortgage 4.5company rating

    Account representative job in Westfield, MA

    Come join our amazing team and work a hybrid schedule! The normal work hours will be Monday through Friday from 11am to 8pm EST. The Early Stage Collections Specialist will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. Contact borrowers in the early stages (1-59 days) of the delinquency cycle and negotiate payment arrangement to bring borrowers current. In the event a borrower is unable to bring the account current, representatives thoroughly review the borrower's current financial situation and offer additional options depending on the circumstance. They also provide support to inbound Customer Service on high inbound volume days. Individual must perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. This role generally performs work of low to moderate complexity. Incumbents are able to perform collections and customer service activities and may still be learning the more complex mortgage concepts and call types. The target pay range for this position is $21.50 - $22.50 per hour plus monthly incentive bonus. An additional $1.50/hr can be added for the Spanish bilingual skill set as well as an additional $1.50 for working 11am to 8pm. What you'll do:. Evaluates and helps determine the borrower's ability to pay, and collects appropriate financial information in a courteous and professional manner, striving for first-call resolution and in compliance with all applicable regulations. Counsels borrowers on their options through education of alternative solutions. Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls. Provide alternatives to borrowers who demonstrate the ability and or inability to pay, by educating them on repayment plans, loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing. Negotiate reasonable payment arrangements with borrowers, initiate and explain required documents to complete a borrower “Request for Mortgage Assistance” package in compliance with department policies and procedures. May function as the single point of contact for a borrower. May need to escalate borrowers to a licensed Loss Mitigation associate for specific workout details. Provide status on payments and payoff inquiries; verify payment history and new servicer contact information; process payments. Assist with loan servicing website payments, denied access, password resets. Respond to escrow, loss draft and closing document inquiries. Provide status on a wide variety of servicing functions including payment/credit disputes, escrow refunds/shortage, loss draft, short sale, Deed in Lieu of Foreclosure, modification/refinance requests, repayment plans, and additional mortgages activities. What you'll need: High school diploma or equivalent work experience Less than one (1) year collections experience in a customer service/call center environment and /or loan servicing experience Experience in the Banking, Mortgage/Loan Servicing industries preferred. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #L1-BS1
    $21.5-22.5 hourly Auto-Apply 60d+ ago
  • Billing Clerk

    Collabera 4.5company rating

    Account representative job in Windsor, CT

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Billing Clerk- WMIJP00066714 Duration: 5+ months Location: 415 DAY HILL RD Windsor Connecticut USA 06095 Pay Rate: $15.00/ hour Job Summary: Compiles data and prepares company invoices and bills. Responsible for approximately 3 to 6 Post Launch National Billing Customers. The position will be responsible for: • Processing service provider invoices in a timely manner to ensure prompt payment and to avoid vendor stop services • Reviewing vendor payables/unbilled revenue and determining root cause analysis and path to resolution • Monitoring client billing tickets, identify the root cause of the ticket and follow through to resolution • Analyzing and reviewing client bills to ensure accurate, complete and on-time billing • Updating Client Standard Operating Procedures (SOPs) with any core specific client requirements • Complying with all applicable Sarbanes Oxley (SOX) requirements • Providing excellent customer service to external and internal customers Additional Information All your information will be kept confidential according to EEO guidelines.
    $77k-102k yearly est. 60d+ ago
  • Dental Billing Specialist

    Fair Haven Community Health Care 4.0company rating

    Account representative job in New Haven, CT

    Job Description Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose Fair Haven prides itself on efficient billing services including the filing of claims, appeals processing, authorizations, and, above all, a great passion for helping individuals obtain treatment. The Billing Specialist/Dental Authorization Coordinator works with the Billing and Dental department verifying benefits for patients and ensuring benefits quoted are accurate and detailed. Duties and responsibilities The Billing Specialist/ Dental Authorization Coordinator maintains the professional reimbursement and collections process for the dental program. Typical duties include but are not limited to: Billing Performs billing and computer functions, including data entry, documentation review and encounter posting Prepares and submits clean claims to various insurance companies either electronically or by paper when necessary Work claims and claim denials to ensure maximum reimbursement for services provided Carrier Authorizations Verifying patients' insurance and obtaining coverage breakdowns Creating ABNs as needed based on coverage Schedule/treatment plan reviews for carrier authorization Obtaining and logging prior authorizations for procedures as mandated by carriers. Collections (Self-pay) Prepare, review and send patient statements Process and send “collections” letters for outstanding balances Process all returned mail Answer incoming patient billing phone calls, work to resolve patient issues Initiating collection calls and setting up and maintaining payment arrangements Follow collections process as outlined in FHCHC billing guideline Qualifications High School diploma or GED is required. Experience in a dental setting is essential. The ideal candidate will have a minimum of one year of dental authorizations and billing experience; excellent Interpersonal skills, accuracy and attention to detail a must. The selected candidate will have the ability to work in a team environment or independently; to meet all established deadlines, metrics and assignment goals at all times and have oral and written proficiency in English. Bi-lingual in English and Spanish is highly preferred. He/she must be able to use computer and multi-lined telephones; have an understanding of dental terminology and knowledge and experience in billing and authorization practices specific to Medicaid. Please note candidates must be able to commute to our New Haven and Branford, Connecticut Offices. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR aGfmaEIAFE
    $37k-45k yearly est. 10d ago

Learn more about account representative jobs

How much does an account representative earn in Bristol, CT?

The average account representative in Bristol, CT earns between $26,000 and $65,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in Bristol, CT

$41,000

What are the biggest employers of Account Representatives in Bristol, CT?

The biggest employers of Account Representatives in Bristol, CT are:
  1. Golden Rule BBQ
  2. Primo Water
  3. Derwin Griffith-State Farm Agent
  4. Matthew Bub-State Farm Agent
  5. Primo Brands
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