Account representative jobs in Buffalo, NY - 257 jobs
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Insurance Specialist
Arbor Realty Trust 3.9
Account representative job in Tonawanda, NY
The Insurance Specialist I, Policy Review is responsible for ensuring all required insurance coverage(s) are in place at appropriate limits to demonstrate compliance with investor requirements. This position focuses on the efficient review of commercial insurance policies, effectively communicating exceptions to agents and borrowers, and working collaboratively towards swift resolution of issues.
Essential Job Functions (Duties/Responsibilities)
This position will have the following duties and responsibilities, including but not limited to:
Serve as a point of contact for insurance related questions from clients, insurance agencies, brokers and internal contacts and proficiently explain insurance coverage requirements.
Identify and communicate insurance related issues and trends and develop working knowledge of all investor insurance guidelines and recommendations.
Review Loan Agreements, Appraisals, Engineering, Seismic, and Environmental reports to determine loan-specific information relative to insurance requirements.
Perform annual review of insurance coverages by reviewing policies including all schedules and endorsements, invoices, and/or declaration pages and certificates to determine compliance.
Ensure timely follow up occurs on all assigned accounts to ensure expedient resolution of all identified exceptions.
Drafting and filing insurance waivers with supporting documentation on non-compliant insurance issues.
Communicate with all applicable parties regarding any lender placed insurance issues and process application for lender placement of insurance where necessary.
Responsible for updating and maintaining all insurance information and documentation within Arbor servicing systems.
Assist with insurance related reporting to investors and auditors.
Assist Portfolio Management team at Arbor with the handling of claims issues as needed (including requesting loss runs and obtaining loss adjustor information.
Meets weekly productivity goals and standards as outlined by their direct supervisor.
Maintains a minimum internal accuracy score of 95% on all assigned reviews.
Assist in reviewing and assigning documentation received through the mail to ensure all internal tasks are documented and updates are correctly delivered to the correct internal party.
Process and review insurance endorsements and notices of cancellation and non-renewal.
Process and review insurance for loans involved in securitization.
Communicate with borrowers, agents, and portfolio management in a clear, consistent manner on insurance related issues.
Qualifications
Education: High school diploma or equivalent; Associates' or Bachelor's degree in Business, Finance, or a related discipline or equivalent work experience preferred
Experience: 3+ years' experience in Commercial Lines Insurance preferred
Knowledge/Skills/Abilities:
Ability to work as a part of a team, while providing a strong individual contribution
Excellent attention to detail, judgment, flexibility, accountability and dependability
Clear knowledge of Commercial Insurance Coverage -Property, (including Flood, Wind, Earthquake and Terrorism), General Liability (including Workers Comp and Auto), Professional Liability and Umbrella/Excess Liability Insurance
Demonstrated ability to read commercial insurance policies and determine the coverage provided therein
Excellent communication skills, written and oral, through all levels of the organization
Strong time management and organizational skills for prioritizing multiple assignments
Ability to work in a fast-paced environment with strict deadlines
Intermediate Microsoft Office skills
Travel: None
Arbor Realty Trust, Inc. offers a competitive base salary and discretionary bonus. The starting base salary range for this position is $60,000 to $65,000. The specific compensation that will be offered is based on an understanding of the hired candidates' qualifications at the time of hire. Employees are eligible for a discretionary bonus based on employee work performance reviewed during the course of the year. The total compensation package for this position will also include other elements, a full range of medical, and/or other benefits including 401(k) eligibility and paid time off benefits.
We are proud to be an equal opportunity employer and are committed to maintaining a diverse workforce and an inclusive work environment for our associates, customers and business partners. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, ethnicity, pregnancy or any other legally protected status. We are committed to working with and providing reasonable accommodations to individuals with disabilities.
$60k-65k yearly 1d ago
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Customer Success Rep
Sonwil Distribution Center Inc.
Account representative job in West Seneca, NY
At Sonwil, our enduring mission is to deliver high value, performance driven logistics solutions. We've done just that for over 40 years while building trusted partnerships with the likes of North America's largest shippers. The pursuit of innovation is always at the forefront of our service offerings, and we continue to shape the future of the supply chain and deliver sustainable solutions for future generations to come.
Our Customer Experience Representatives are the foundation of the freight brokerage division of our business, helping customers move their inventory in the most cost?effective way by identifying and providing logistics solutions. As a CXR, you will act in a supporting role for our portfolio of accounts while working in a team environment. Every day, you will be interacting directly with our customers: addressing their concerns, implementing solutions, and upholding Sonwil Logistics' commitment to top-tier service.
Duties and Responsibilities
Act as the main point of contact for customers seeking updates on a shipment
Act as a point of contact regarding customer issues to internal stakeholders
Develop efficient working relationship with facilities to optimize scheduling and quickly resolve issues
Maintain strong relationships with current and prospective shippers
Manage relationships with internal stakeholders, including other departments and divisions, to provide a seamless customer experience
Proactively identify problems and implement effective solutions
Provide exemplary customer service assistance through telephone and email interactions by solving customer problems
Manage successful operational flow of loads including customer order processing, appointment scheduling and portal update
Ensure accurate and timely order and data entry
Generate and evaluate reports, as needed
Other duties as assigned
Qualifications
Associate's degree preferred but not required
High level multi-tasking ability with strong organizational skills
Enthusiasm and high energy
"People person," friendly, outgoing, and confidence is a must
Willingness to work in a team environment, but able to conduct themselves and their work independently
Transportation or Logistics background a plus but not required
Safety Requirements
Must be able to work in an office setting
Physical Requirements
This position is administrative in nature and will require the ability to sit, talk, and hear. This position is frequently required to stand, walk, reach, bend, and lift up to 5 pounds.
NOTE: The physical requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Direct reports
None
Please note that base pay offered may vary depending on job-related knowledge, skills and experience.
$35k-55k yearly est. Auto-Apply 33d ago
Customer Solutions Representative
Skyworks 3.8
Account representative job in Buffalo, NY
As a Customer Solutions Representative, your job is to help the sales group and sales team by managing customer activities and programs. The goal is to make customers happy and grow their accounts.
What You Need to Do:
-Help the sales team by processing quotes requests, checking incoming orders for accuracy (e.g., pricing, meeting minimum order requirements, shipping instructions, terms and conditions, etc.), entering orders, acknowledging them, telling customers about changes to their orders, and working with other parts of the business to get orders processed quickly and keep track of them.
-Help follow up on sales leads with both new and old customers.
-Take calls and emails from customers and answer them.
-As needed, troubleshoot, study, solve, and bring problems to the attention of the sales team.
-Look into what customers are saying and help the sales team figure it out.
-Find ways to improve sales methods and accuracy and make those changes.
Required Skills;
Simple:
A high school diploma
2 or more years of work with Microsoft Office
2 or more years of work in customer service
English read, write, and speak well
Associate's degree in a business or technical field is preferred.
Being used to working in a manufacturing setting
It's best if you have some general knowledge of ISO Compliance, ITAR, etc.
2 or more years of work with a CRM program like Salesforce
Associate's degree in a business or technical field is preferred.
2 or more years of work with a CRM program like Salesforce
Being used to working in a manufacturing setting
It's best if you have some general knowledge of ISO Compliance, ITAR, etc.
Equal Employment Opportunity is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
Country USA State New York City Buffalo Descriptions & requirements About the role: The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you've completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. For a look at a day in the life of a TQL Sales Representative, watch this video at ************************************
POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED
What's in it for you:
* $50,000-$55,000 minimum compensation your first year, based on education
* Includes base salary, sign-on bonus and housing allowance
* Uncapped commission opportunity
* Our average sales representative hits six figures after three years of selling
* Want to know what the top 20% earn? Ask your recruiter
* Relocation assistance package to help you get settled in Cincinnati
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, enjoy solving problems and thinking on your feet
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll do:
* Receive 6 months of direct training from experienced Logistics Account Executives
* Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
* Participate in hands-on and virtual training sessions
* Develop negotiation skills through prospecting and cold calling
* Build your book
* Use your training to meet sales metrics and become eligible for commission
* Establish relationships to close new customers
* Negotiate prices with customers and carriers
* Resolve freight issues to ensure timely pickup and delivery
What you need:
* Elite work ethic, 100% in-office
* Strong negotiation skills with ability to handle conflict
* Entrepreneurial mindset and exceptional customer service
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$50k-55k yearly 60d+ ago
Accounts Review Specialist
Elderwood 3.1
Account representative job in Buffalo, NY
The Woodmark Pharmacy Billing Department in Williamsville, NY is seeking an experienced, detail-oriented Accounts Review Specialist to join our team and make a difference in the lives of our residents and their families. This position is on-site!
Benefits of working at Woodmark of NY:
Full Benefits Package - Medical, Dental, Vision, Life
401(k) with company match
Recognition Program with points to redeem for prizes and gift cards
Competitive Pay
Weekly Paycheck
Solid Team Atmosphere
Shift: Days - 8:30am - 4:30pm or 9:00pm - 5:00pm
Join Our Team Are you ready for a rewarding career? Join a company that cares for you, too. Employee Perks! Close to thruway entrances/exits, Consistent work and holiday rotations to provide you with a great work/life balance, Free On-Site Parking, Friendly and supportive staff, Generous PTO & holiday package, Life Insurance, Medical, Dental, and Vision insurance, Point-earning employee reward program: redeem for prizes! Responsibilities
Accounts Receivable Review Specialist Responsibilities:
Assisting to facilitate collections of past due accounts for 3 Woodmark Pharmacy locations.
Review outstanding private, Medicaid pending and third party balances per AR Aging.
Daily call past due balance private pay customers to collect outstanding balance utilizing customer service skills. Note & document conversations for AR Aging reviews.
Works with responsible parties, receiving in/out bound telephone calls, providing customer service and following up
Maintain the current status of accounts sent to collection agency and attorneys once escalated.
Coordinate accounts identified for write off or adjustment and obtain approvals.
Assist with daily mail as needed for AR team.
Qualifications
Accounts Receivable Review Specialist Qualifications:
High School Diploma or equivalent required
1+ years experience in private collections preferred
Highly organized
High attention to detail
Ability to meet deadlines, multi-task and prioritize
Ability to handle confidential information with professional discretion
Exceptional communication skills both verbal and written including negotiation skills
Ability to provide professional customer service by both phone and email
EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
$48k-65k yearly est. Auto-Apply 60d+ ago
FT Customer Service 5am-1pm #9011
Clark Holdings Inc./Tim Hortons
Account representative job in Grand Island, NY
We are searching for friendly and energetic part-time & full-time Customer Service Team Members to join our Tim Hortons team at 1685 Grand Island Blvd in Grand Island NY on the morning shift (5am-1pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success.
In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills.
Hospitality & Customer Service:
• Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire.
• Ensure coffee and products are always fresh and accurate by following our REV procedures.
• Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
• Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
• Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer.
• Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru.
• Maintain speed of service targets by working efficiently and meeting customers' needs.
Restaurant Operations:
• Adhere to all operational standards and guidelines for product preparation.
• Prepare all products accurately by following the order monitor.
• Communicate showcase and product needs to ensure availability for customers.
• Regularly monitor and record temperatures of required products.
• Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods.
Policies & Procedures:
• Follow all restaurant policies, procedures, and standards.
• Practice proper hand washing techniques and adhere to sanitation guidelines.
• Complete all sanitation tasks as outlined.
•
Health & Safety:
• Work in compliance with occupational health and safety legislation.
• Follow safe work practices and procedures.
• Use required personal protective equipment.
• Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources.
• Operate equipment and machinery safely to ensure the well-being of everyone.
Qualifications:
• Excellent customer service skills with a friendly and welcoming attitude.
• Ability to work in a fast-paced environment with a sense of urgency.
• Strong communication and interpersonal skills.
• Ability to work on a team and with multiple employees.
• Attention to detail and ability to accurately process orders.
• Willingness to assist with training new employees.
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment:
Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes.
Physical:
Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from
below temperatures and high heat temperatures, and to verbally communicate to exchange information.
Vision:
See in the normal visual range with or without correction.
Hearing:
Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders.
Other: Regular and predictable attendance is an essential function of this job.
This in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time.
NOTE: By applying for this position, you acknowledge and understand the above . This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed.
Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$30k-39k yearly est. 21d ago
Customer Service working with Graphics and Artwork
Imperial Textile
Account representative job in Buffalo, NY
Who Are We? Imperial Textile is a leader in the sales and distribution of uniforms and linens. Established in 1998, the company has evolved into an e-commerce business that manufactures, sells and distributes products from our headquarters in Buffalo, NY as well as from warehouses across the United States. We service both the hospitality and institutional industries around the world and have a dedicated division to supply the promotional product industry. Throughout our years of growth and change, we have kept true to our dedication to quality and service for both our customers and our employees.
Job Description
Open Role:
An exciting opportunity has arisen for
Customer Service working w/Graphics and Artwork
which entails:
*Assist B2B customers via phone and email while building long term business relationships
*Resolve artwork issues
*Enter, verify, and process orders
*Assure orders ship on time and deadlines are met
Qualifications
The Candidate:
The successful candidate will have:
*Previous customer service experience in office setting
*Experience with Adobe Illustrator and Photoshop
*Experience with Vector artwork
*Strong attention to detail is required
*The ability to work in fast-paced, deadline-oriented environment is necessary
*Sales experience that can assist in building customer relationships is a plus
Additional Information
What Can We Offer You?
At Imperial Textile we offer competitive wages and a robust benefits package. We offer an environment where personal growth is encouraged. In addition, we offer a relaxed office setting, flexible scheduling to fit your lifestyle, and an awesome team of co-workers.
If you are interested in playing a key role for one of the most highly regarded companies in our industry, this is the business for you!
Imperial Textile is an Equal Opportunity Employer. All information will be kept confidential according to EEO guidelines.
Imperial Textile is a HUBZone-qualified business. Residents of HUBZone designated areas are encouraged to apply.
$30k-37k yearly est. 17h ago
Account Representative - State Farm Agent Team Member
Jacob Czaja-State Farm Agent
Account representative job in Buffalo, NY
Job DescriptionBenefits:
License Reimbursement
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT US:
The Jacob Czaja State Farm agency opened it's doors December of 2023. Since then, we've been one of the highest producing and highest growing State Farm Agencies in the Buffalo area. We set the bar high, deliver exceptional results for our customers, and have a reputation for excellence in our community.
We're looking for a driven, competitive, and coachable Sales Representative who thrives in a high energy environment where hard work and consistency are the "secret ingredients" to success. If you bring the effort, we'll give you the tools, training, and support to become one of the best in the business.
ROLE DESCRIPTION:
As an account manager for Jacob Czaja State Farm you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
WHAT YOU'LL DO:
Provide information about insurance products and services.
Build strong relationships with prospects and current customers to better understand their needs.
Consistently meet and exceed sales goals.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain follow-up systems to ensure every lead and opportunity is maximized.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
Ideal candidates possess P&C and LAH license
$36k-56k yearly est. 9d ago
Account Representative - State Farm Agent Team Member
Mary Alice Ubal-State Farm Agent
Account representative job in Buffalo, NY
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As AccountRepresentative - State Farm Agent Team Member for Mary Alice Ubal - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$36k-56k yearly est. 22d ago
Account Representative - State Farm Agent Team Member
Dan Schmidt-State Farm Agent
Account representative job in Buffalo, NY
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As AccountRepresentative - State Farm Agent Team Member for Dan Schmidt - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$36k-56k yearly est. 6d ago
Billing Specialist
Gerber Ciano Kelly Brady LLP
Account representative job in Buffalo, NY
Gerber Ciano Kelly Brady LLP is seeking an experienced Billing Specialist to join our team. Candidate should have a minimum of three (3) years experience, although exceptional candidates with less experience will be considered. The Billing Specialist position is to undertake billing operations in the firm's accounting department. The role will consist of distributing and editing prebills, finalizing invoices and submitting them to the client; ensuring bills are processed appropriately.
This position requires a high level of motivation, flexibility, initiative and ability to follow through on ongoing projects. The ideal candidate should have the ability to exercise good judgment in a variety of situations, with strong and professional communication skills. They should be friendly and outgoing and be able to work both independently and as a team player. The candidate will work with team members and attorneys in all locations on matters across the firm's footprint.
Overall Responsibilities:
Review and edit all client invoices for appropriate documentation and approval according to client guidelines
Perform specific billing and e-billing tasks and projects
Issue and post bills
Communicate with attorneys and legal team members on matters related to billing and e-billing
Add new matters and timekeepers to e-billing sites
Submit budgets to e-billing sites
Communicate any updates re: billing contacts/rates/etc. to Accounting
Gathering information for new e-billing site setup
Qualifications :
Minimum 2-3 years of legal billing experience
Proficiency in Aderant, BillBlast preferred
Familiarity with accounting software and understanding of basic functions
Knowledge of and/or the ability to learn and function within client billing platforms
Excellent computer skills, including Microsoft Word, Excel, Outlook
Strong data entry and record keeping skills
Excellent interpersonal, communication and client service skills
Attention to detail and problem-solving skills
Excellent time management skills and ability to prioritize and multitask
Our Mission Statement says that we cultivate a working environment that provides a humane, sustainable approach to earning a living and living in our world - for ourselves and for our clients. Further, we are committed to reducing our costs, and our footprint on the planet, by integrating virtually and avoiding the traditional “brick and mortar” costs associated with operating a law firm.
We achieve this by ensuring that our team comes from diverse socio-economic, cultural, geographic, and educational backgrounds. We believe diversity is required to bring a variety of perspectives and approaches to our clients' needs. Although we have the sophisticated clients and robust resources typical of a large law firm, we strive to maintain a relaxed, informal atmosphere that fosters professional development, personal satisfaction and growth.
Salary is commensurate with experience and skill set. Position offers benefits, including health, life, dental, vision, short-term and long-term disability, as well as 401k, flexible work, and paid time off.
For New York City Applicants: Salary range: $20.00 - $30.00/hr., plus may be eligible for an annual discretionary bonus. The anticipated salary range is for candidates who will work in New York City. The salary offered to a successful candidate will depend upon the individual's skills, experience, qualifications, and other job-related factors permitted by law. Gerber Ciano Kelly Brady, LLP, is a multi-state employer and this salary range may not reflect positions that work only in other states.
$20-30 hourly Auto-Apply 14d ago
Billing Specialist
Grider Support Services LLC
Account representative job in Buffalo, NY
Job Description
We are seeking a dedicated Billing Specialist to join our fast-growing organization. As a Billing Specialist you will help ensure accurate and timely processing of medical claims. If you're detail-oriented and thrive in a fast-paced environment, this is the perfect opportunity to apply your billing expertise. Be part of a supportive team where your work directly impacts efficiency, revenue, and patient satisfaction! Grider Support Services is excited to welcome dedicated professionals with a competitive salary, comprehensive benefits, and a strong commitment to work-life balance, this is an opportunity you won't want to miss.
Pay Range: $20.40 to $27.00 hourly*
Department: Revenue Cycle Management
Location: North Union Road Williamsville, NY
Position Type: Full-time, First Shift, M-F
Why Grider Support Services?
Work-Life Balance: Enjoy a schedule with no nights or weekends.
Comprehensive Benefits: Rich medical, dental, vision package with a 100% employer funded HRA!
Generous Paid Time Off: 10 paid holidays, plus PTO and a sick bank.
Secure Retirement: 401(k) plan with a 3% match.
Peace of Mind: Employer paid life insurance policy and other voluntary life insurance offerings.
Extra Perks: Exclusive deals, discounts, and more
Essential Duties and Responsibilities:
Review and process patient medical records to ensure accuracy in charge posting and billing.
Maintain knowledge and experience in utilizing CPT and ICD-10 coding systems to assign appropriate codes for procedures and diagnosis ensuring adherence with payer guidelines.
Prepare and submit claims to insurance companies for processing including batch transmission reconciliation process.
Communicate with healthcare providers, patients, and insurance companies regarding billing inquiries.
Maintain up-to-date knowledge of medical billing systems and practices.
Ensure compliance with all relevant laws and regulations related to medical billing and reimbursement.
Collaborate and maintain a positive rapport with medical office staff to resolve any discrepancies or issues related to billing.
Maintain knowledge and understanding of medical insurance programs and coverage offered under the various plans.
Research and work collaboratively with medical office staff to capture all billing activities (e-bill management). This may require access to additional information systems (EMR or Data Warehouse)
Contact patients and/or provider offices directly to secure current and accurate insurance information and provide guidance to patients on policy terms.
Respond to the revenue cycle management team and external vendors promptly to address information required for claim resubmission and denial resolution.
Assist in the development of protocols and workflows to ensure correct billing and maximum reimbursement.
Maintain understanding of payer websites and content for eligibility purposes and navigation of Practice Management integrated eligibility module.
Qualifications:
High School Diploma or GED required
Certificate from technical school in Medical Billing preferred
1-2 years' experience in billing or medical office operation required
Basic knowledge of ICD-10 and CPT Codes, required
Understanding of Revenue Cycle Management, preferred
Ability to multi-task with accuracy required, strong organizational skills.
Strong customer service and communication skills with ability to utilize computer programs.
???? Location:462 Grider Street Buffalo, NY
???? Department: Specialty Practice
???? Shift: Full-Time | Monday-Friday, 8:00 AM - 4:00 PM (no more 13 hour days, overnights, or working holidays!)
Benefits: We offer a competitive salary and benefits package. The hiring range is between $NUMBER to $NUMBER* per year/hour. Enjoy generous PTO, paid holidays, and top-tier medical coverage with low premiums and full deductible coverage through an HRA-plus dental, vision, life insurance, and great discounts!
Grider Support Services, LLC. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
* The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.
$20.4-27 hourly 8d ago
Billing Associate
Medical Health Associates of Western New York
Account representative job in Williamsville, NY
Full-time Description
We are looking for full-time Billing Associates to join our team at the Medical Health Associates of WNY (MHA). MHA is the largest pediatric group practice in Western New York, and our Billing Associates support customer satisfaction and business activities by performing a full spectrum of revenue cycle activities.
Duties and Responsibilities:
Claims Processing:
Accurately process medical claims for submission to insurance companies, ensuring compliance with industry standards and regulations.
Verify patient information, insurance coverage, and eligibility prior to claim submission.
Review and analyze claim data to identify errors, discrepancies, or missing information.
Resolve any issues or discrepancies with claims, working closely with insurance companies, healthcare providers, and patients to obtain necessary information.
Payment Posting:
Post payments received from insurance companies, patients, and third-party payers accurately and in a timely manner.
Identify and reconcile any discrepancies between payment amounts, insurance contracts, and billed charges.
Research and resolve payment posting issues, including denied or rejected payments, and take appropriate action to rectify errors.
Rejection and Denial Management:
Investigate and analyze claim rejections and denials to identify root causes and trends.
Collaborate with the billing team, healthcare providers, and insurance. companies to appeal denied claims and resolve outstanding issues.
Develop strategies to minimize claim rejections and denials by addressing common issues and improving billing processes.
Medical Billing Reports:
Compile and generate comprehensive medical billing reports on a regular basis for administration, including key performance indicators (KPIs), revenue analysis, and claim status summaries.
Present findings and recommendations to management, highlighting areas of concern or improvement.
Assists with patient and insurance refunds as needed.
Prepares electronic files to notify patients of past due balances.
Interfaces directly with insurance companies as necessary to rectify problems.
Interfaces directly with MEDENT support to rectify problems.
Interfaces with Health Tec and Divisions to rectify problems.
Prepares deposits for manager review.
Prepares billing and collection reports for manager review.
Attends mandatory training and compliance sessions, e.g., Compliance and HIPAA.
Maintains harmony and a cooperative relationship among fellow staff members by communicating information; responding to requests; building rapport; participating in team problem-solving methods.
Other duties may be assigned. All the duties and standards of this position will be performed according to established policies, procedures and guidelines within the department and the facility.
Requirements
Work Experience and Skill Requirements:
· Minimum two years of experience in outpatient medical office billing required.
· Excellent interpersonal and communication skills required.
· Experience with MEDENT required.
· Proven “team player” experience required.
· Experience with managed care and capitation insurance products preferred.
· Experience in dedicated customer service activities preferred.
· Microsoft Office skills proficiency required.
· Ability to multi-task, handle multiple projects and meet timelines.
Education:
· High school education required.
· Associates degree or medical billing certificate preferred.
Compensation:
· The range of pay for this position is $20 - $24 per hour.
· Compensation will be reflective of education, experience, credentialing, and licensure.
* Possibility of hybrid work after the completion of training.
Physical Requirements:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Up to six hours of continuous sitting, talking on the telephone, standing and walking in a medical office environment.
· Requires ability to perform extensive amount of repetitive keyboarding.
· Must be able to bend, stoop, and lift up to 15 pounds.
· Requires working with electronic components of computer and other systems.
Salary Description $20 - $24
$20-24 hourly 60d+ ago
Account Representative - State Farm Agent Team Member
Melissa Wilson-State Farm Agent
Account representative job in Elma, NY
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
I opened my State Farm agency in Elma, NY, in 2022, continuing a family legacy that has been a meaningful part of our lives for years. As a second-generation State Farm Agent, I am proud to serve our community with dedication and care. Family is at the heart of everything I doboth as a mom to two wonderful sons and as a business owner. Helping people protect what matters most and guiding families through lifes everyday risks is my true passion. Its an honor to support our community and help life go right for you and your loved ones.
At our office, we are committed to continuous growth and improvement every day. We offer both individual and team-based bonus plans to recognize and reward hard work. Team members are encouraged and empowered to share their ideas for events, sponsorships, volunteer opportunities, and more. Being an active part of the community and making a positive impact is at the core of everything we do.
ROLE DESCRIPTION:
As AccountRepresentative - State Farm Agent Team Member for Melissa Wilson - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$36k-56k yearly est. 3d ago
Customer Service Teammate
Go Car Wash
Account representative job in Orchard Park, NY
Text "GoCarWash" to 25000 to schedule an interview!!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation
Teammates in this role typically earn a base pay of $16.00 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$16-17.5 hourly 60d+ ago
Account Representative - State Farm Agent Team Member
Laura Capizzi-State Farm Agent
Account representative job in Niagara Falls, NY
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
I opened my agency in 2013, and today our team includes eight team members who work together to deliver consistent service and strong results. We believe in rewarding effort and creating an environment where motivated people can grow. Our agency offers a Simple IRA, health benefits, monthly bonus competitions, and reimbursement for licensing costs to support both career development and long-term success.
Were looking for a go-getter with a positive mindset someone who wants to continuously improve and take ownership of their own advancement. If youre driven to grow and thrive in a supportive, performance-focused environment, this is a place where your effort can truly pay off.
ROLE DESCRIPTION:
As AccountRepresentative - State Farm Agent Team Member for Laura Capizzi - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$36k-56k yearly est. 10d ago
Billing Clerk
Lippes Mathias LLP 3.2
Account representative job in Buffalo, NY
Lippes Mathias LLP is seeking an experienced Billing Clerk to join our finance team. We are looking forward to welcoming a detail-orientated, collaborative professional looking to join a team focused finance group. Attention to accuracy, ability to analyze information, strong professional communication skills and confidentiality are key characteristics of this position.
Responsibilities will include:
Process and finalize client invoices with accuracy and timeliness
Collaborate with attorneys, legal assistants and finance team to ensure internal billing compliance
Resolve billing-related inquiries ensuring completion of accurate adjustments and communication internally throughout the process
Ensure compliance with client billing guidelines and special client billing requirements
Other duties as assigned
Our ideal candidate will have:
Associate's degree, preferably in accounting OR 5+ years experience in similar role doing legal billing preferred.
Good working knowledge of Microsoft Word, Excel, and Outlook
High accuracy rate and strong attention to detail
Excellent organizational skills and effective problem-solving skills
Strong professional communication skills, both oral and written
A positive attitude in all aspects of the role, taking personal responsibility and ownership and always behaving professionally
Ability to use discretion and handle confidential information
Ability to meet deadlines and produce high quality work products
Salary range depending on experience: $20-$24/hour
The pay range provided in this listing is a good faith estimate for this position based on the location that we are hiring for. Criteria included but not limited to, skill level, education, and experience, will determine where a candidate falls within the range.
Founded in 1965 in Buffalo, New York, Lippes Mathias is a full-service law firm with 17 offices and nearly 230 attorneys. We grow and thrive every day by way of our unique culture, which puts a premium on collegiality, collaboration, and support for our employees at every turn. You'll quickly notice that we approach law differently at Lippes Mathias-we think ahead and around corners for our myriad regional, national, and international clients in a range of different industries. Rather than providing endless options and choices, we serve as business partners to our clients, delivering them the answers to their legal questions that advance their business outcomes.
To learn more about Lippes Mathias, visit our recruiting website: ******************************
Along with competitive pay, as a full-time employee you are eligible for the following benefits:
Highmark BCBS PPO/POS plans > 4 medical plan options including 2 HDHP/HSA qualified plans
Dental plan (including orthodontic coverage)
Vision plan
Health Savings Account (HSA)
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
Paid time off (PTO) inclusive of vacation, sick and personal leave
401(k) with guaranteed safe harbor contribution plus profit sharing
Term Life and AD&D
Short-term and long-term disability
Additional Voluntary benefits: Specified Disease, Hospital and Accident plans
Employee Assistance Program including mental health support
Legal work discount program
$20-24 hourly 10d ago
Accounts Receivable/ Accounts Payable Specialist
Newman Properties Inc.
Account representative job in Buffalo, NY
Job Description
Primary Objective:
The AR/AP Specialist is responsible for supporting the company's financial operations through accurate and timely processing of accounting transactions, account reconciliations, and financial reporting. This role bridges various accounting functions, including general ledger, accounts payable, accounts receivable. The ideal candidate is detail-oriented, adaptable, and skilled at working across teams to maintain strong financial controls and reporting integrity.
Key Responsibilities:
Invoice processing, payment application, and resolving discrepancies.
Managing Accounts Payable inbox and entering vendor invoices.
Posting receipts and deposits into accounting system.
Manage customer and vendor relationships.
Daily assistance to management and sales team.
Monitor aging reports and follow up on outstanding customers' balances and vendor issues.
Deposit checks.
Ensure all transactions are properly documented and recorded in compliance with company policies.
Any additional tasks that are required by the leadership team.
Qualifications and Skills:
Associate's degree in accounting, Business Administration, or related field or 5 years' experience in bookkeeping or AR/AP in lieu of a degree.
Strong analytical, organizational, and time management skills.
Solid understanding of accounting principles and financial processes.
Proficient in Microsoft Office Suite and excellent with Excel.
Familiar with accounting systems (e.g. QuickBooks, NetSuite, SAP and Oracle)
Excellent interpersonal, problem-solving, and organizational skills
Benefits:
Competitive salary and performance-based bonuses.
Comprehensive health, dental, and vision insurance.
401(k) plan with company match.
Professional development and training opportunities.
Physical Requirements:
The physical requirements of the job in an office environment, including, but not limited to the following: Prolonged sitting while operating computer and office equipment, occasional walking, minimal lifting and reaching.
$38k-52k yearly est. 15d ago
Collection Specialist
Drb-40
Account representative job in West Seneca, NY
Experienced Debt Collector
Job Type: Full-Time Shift: Day Shift FLSA Status: Non-Exempt
Equal Employment Opportunity
DRB, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by applicable law.
About DRB, LLC
DRB, LLC is a New York-based third-party collection agency dedicated to maximizing recovery of distressed assets for our clients. We focus on creating urgency around asset recovery while professionally negotiating payments in full, settlements, or structured payment plans with consumers. At DRB, performance, professionalism, and compliance are the foundation of our success.
Position Overview
DRB is seeking experienced Collection Specialists to join our on-site team in Buffalo, NY. This role is ideal for driven professionals with a strong background in debt collection who excel at consumer engagement, negotiation, and skip tracing. If you thrive in a fast-paced, performance-based environment and consistently meet or exceed goals, we want to hear from you.
Salary Range: $33,280 - $80,000 annually (based on experience and performance)
Key Responsibilities
Utilize skip tracing tools and strategies to locate consumers
Communicate professionally and persuasively to negotiate repayment solutions
Maintain accurate documentation and records in company systems
Handle difficult conversations with empathy and professionalism
Ensure compliance with all federal, state, and company collection regulations
Manage workload efficiently while meeting or exceeding performance goals
Maintain strong attendance and punctuality
What We Offer
Competitive starting pay of $20/hour or higher, based on experience
Uncapped earning potential through performance-based bonuses
Paid training to support your success
Comprehensive medical, dental, and vision insurance
401(k) retirement plan
Paid time off (PTO)
Engaging work environment with monthly contests and team incentives
No weekend shifts for a healthy work-life balance
Consistent monthly account flow and steady new placements
Why DRB?
At DRB, we reward performance, value industry expertise, and provide opportunities for career and income growth. Join a team that supports success and celebrates achievement-experience the DRB LIFE.
Apply Today
Take the next step in your collections career with DRB, LLC. We proudly welcome applicants from all backgrounds to apply.
$33.3k-80k yearly 33d ago
Experienced Collections Specialist
Trunorth Resolution Group LLC
Account representative job in Lockport, NY
Job DescriptionBenefits:
Bonus based on performance
Opportunity for advancement
Training & development
Benefits/Perks
Careers Advancement Opportunities
Flexible Scheduling
Competitive Compensation
Job Summary
We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision.
Responsibilities
Review accounts to discover overdue payments
Research client information and historical data on accounts
Communicate with clients regarding overdue accounts
Collect payments
Maintain accurate documentation of account status and collection efforts
The willingness and ability to provide seconds if needed
Qualifications
Previous experience as a Collection Specialist or in a similar position
Understanding of collection techniques
Knowledge of debt collection laws and regulations
Familiarity with computer databases
Ability to work well under pressure
Excellent communication and negotiation skills
How much does an account representative earn in Buffalo, NY?
The average account representative in Buffalo, NY earns between $30,000 and $68,000 annually. This compares to the national average account representative range of $26,000 to $51,000.
Average account representative salary in Buffalo, NY
$45,000
What are the biggest employers of Account Representatives in Buffalo, NY?
The biggest employers of Account Representatives in Buffalo, NY are: