Customer Service Representative
Account representative job in Ashburn, VA
Customer Service Representative
$20-21 Hourly Based On Experience
Looking to HIRE RIGHT AWAY!!
Shifts:
Monday-Friday: 9am-6pm
Saturday: 11am-6pm
Must Haves:
Self-sufficient - Will be opening and closing by themselves
Basic computer skills to enter shipping/tracking information
Customer Service experience
Organized, reliable, & meet deadlines
Strong written and verbal communication skills
Ability to lift packages of 30-50lbs when needed
Day to Day:
This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. They will be able to reach out to other team members for any questions that need to be escalate
Manufacturing Customer Service Representative
Account representative job in Ashburn, VA
ABOUT OUR COMPANY
ESI Total Fuel Management is a highly regarded engineering, manufacturing, and services company that provides resiliency for the global data center sector. Our mission is to support and serve mission critical businesses with expertise and leadership by providing innovative solutions, ensuring generator uptime, and guaranteeing environmental compliance against fuel-related risks. As a leader in the field, we are committed to exemplary character, competency, and dedication, and we thrive on our ability to deliver exceptional results. With principles centered on Biblical values, we emphasize a servant attitude toward our team internally and our customers externally.
ABOUT THE INDUSTRY
The data center industry is thriving with a compound annual growth rate of 10.9% through 2030 and is being driven by the continued growth of data demand for social, mobile, analytics, and cloud services worldwide, including AI, gaming, driverless cars, and augmented reality. As pioneers in fuel management and resiliency for emergency generators in data centers and critical facilities, ESI is experiencing rapidly scaling growth.
POSITION SUMMARY
We are seeking a full-time, experienced Manufacturing Customer Service Representative to join our high-performance team and be a part of our journey to shape the future of the US data center community by delivering resilient and sustainable solutions that make a difference.
This individual will play a key role in coordinating internal processes, maintaining CRM data, and ensuring timely and accurate communication across departments. The ideal candidate will have a strong background in sales support, preferably within the manufacturing, HVAC, or MEP sectors.
KEY RESPONSIBILITIES
SALES PROCESS COORDINATION - Traffic sales opportunities for products and services (excluding fuel) through the ESI process by engaging and coordinating with various departments.
CRM & BACKLOG MANAGEMENT - Maintain and update the sales backlog within Acumatica's CRM module/dashboard, ensuring accuracy and timeliness of data entry.
REPORTING & ANALYSES - Generate and present KPI reports on sales trends, opportunity sources, and pipeline health to support strategic decision-making.
KEY TEAM JOB TASKS
Serve as the point of contact for internal departments regarding active sales opportunities.
Escalate issues or delays to the Chief Operating Officer and Business Development Director as needed.
Assist with customer inquiries related to quotes, proposals, and delivery timelines.
Ensure professional and timely communication with external stakeholders.
Collect and analyze data on sales trends and lead sources.
Monitor pipeline stages and flag delays or missing information.
KEY COMPETENCIES
Team player who communicates well across departments.
Well organized with systematic approach to tracking historical information.
Emotionally intelligent with focus on relationship building with stakeholders.
Problem solving mindset with the ability to quickly adapt plans to meet emerging challenges.
Detailed oriented.
EDUCATION AND EXPERIENCE REQUIRED
5+ years of experience supporting or managing sales processes, ideally in manufacturing, HVAC, or MEP sectors.
Strong organizational and communication skills.
Experience with CRM platforms (Acumatica preferred).
Detail-oriented with a proactive problem-solving mindset.
ATTRIBUTES DESIRED
Positive and personable high-performance team member.
Servant leader who demonstrates integrity, reliability, and stability.
Focused and driven, seeking to grow and increase knowledge.
Exemplary character and integrity.
Ability to work effectively in a fast-paced, cross-functional environment.
WE OFFER
Profit sharing, eligible after one year of employment. Flexibility to direct to company 401(k) or for personal discretion e.g., student loan repayment, housing costs, family expenses etc.
401(k) Retirement Plan: The retirement program allows you to set aside money for your retirement upon hire. You will also receive an employer contribution of 3%, regardless of your participation in the 401(k) plan, of your eligible compensation, defined as salary, overtime, bonus, commission and shift differential, upon hire and will become 100% vested in your employer contribution after meeting eligibility requirements of 1,000 hours per year with a 2-year cliff vesting schedule.
Health Insurance: Eligible for group medical, dental, and vision insurance effective on the first day of employment.
Employer Sponsored Life AD&D, Long-term, and Short-term Disability: The plan is available to eligible employees effective on the first day of employment.
Flexible Spending Account for medical and dependent care expenses: The plan is available to eligible employees after 90 days of employment and allows employees to set aside a specific pretax dollar amount for dependent care expenses and specified medical care.
Employee Wellness Program: Our wellness program provides employees with a comprehensive health assessment and customizable plan as well as tools and resources for ongoing education and optimization. The plan is available to eligible employees effectively on the first day of employment.
Employee Assistance Program (EAP): The EAP program is a work/life benefit available to employees and their dependents at hire. The program provides confidential and free access to legal, financial, wellness and work/life resources. The program is available at hire.
Vacation: Eligible for 2 weeks' paid vacation annually. Eligible to use vacation days after 90 days of employment.
Holiday: Eligible for paid holidays per ESI Holiday schedule plus your birthday off, if date occurs during a weekday
Sick Policy: Eligible for paid sick days. This policy is subject to change if abuse occurs. Eligible after 90 days of employment.
Employee Discount Program: Our discount program provides employees with discounted products and services ranging from sporting events, amusement parks, hotels and shopping. The program is available at hire.
At ESI Total Fuel Management, we're not just looking for a Customer Service Representative. We're seeking a dedicated team player who can help us drive industry growth and innovation. If you're ready to take on these responsibilities and help us fuel mission-critical facilities with reliability and expertise, we want to hear from you.
ESI is an Equal Employment Opportunity Employer.
Accounts Receivable Associate
Account representative job in Gainesville, VA
Cordia Resources by Cherry Bekaert has partnered with a mid-sized services firm in the Haymarket/Gainesville, VA area that is searching for an AR Associate to support acquisition growth.
Candidate will need to be on site 5 days per week and have strong problem-solving skills.
Pay: $20.00-$25.00/hour
Contract to hire
Candidate will be responsible for:
Working with inventory in system to generate invoices for customers
Confirming accurate information with various locations internally
Cash applications and working with aging report
Collections activities to bring in receivables for the company according to contract terms
Other duties as assigned.
Qualifications:
Ideally 1+ years of experience with AR
Ability to problem solve and figure out issues even if not clearly defined
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Ability to work in-office in the Haymarket/Gainesville area 5 days per week
Sales Representative
Account representative job in Centreville, VA
We're on the lookout for business partners who are ready to grow and hit their personal goals. We're over the typical 'sales pitch' job ads and the same old noise - it's time for something better. At Mission, you'll get the stability of a 9-to-5 with the excitement of unlimited earning potential. If you're driven, ambitious, and ready to build something real, let's make it happen.
What Mission Has to Offer:
Autonomy: We treat you like the adult you are. No micromanaging, just a supportive management team available when you need them.
Flexibility: Your schedule is in your hands. Out in the work and enjoy time off when you want it.
Teamwork: Collaborate with driven colleagues who enjoy working together and strengthening the team.
Training: We pay you while you train, and we don't throw you to the wolves when you're done.
Should You Apply?
Previous experience needed? No
Strong work ethic needed? Yes
Do I need equipment? All needed equipment will be provided
We kept this job description short and sweet, hoping you'll give it a good read before applying. We thought about adding a "secret code word" to make sure people actually read it, but we're going to trust that if you apply, you're genuinely interested. Look, we even put it in bold. Pickles.
The following is required by law. Disclaimer:
Note that earnings for Sales Representatives vary based on individual performance. We are an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, disability, genetic information, gender identity, sexual orientation, marital status, pregnancy, veteran status, or any other legally protected characteristic. We base our hiring decisions on qualifications, skills, and job-related experience. We adhere to all federal, state, and local laws regarding nondiscrimination in employment.
Customer Service Representative
Account representative job in Fredericksburg, VA
Customer Experience Team Member
At HomeServices Property Management we provide excellent customer service with our one call resolution model. Reporting to the Director of Customer Experience, this role supports the organization by providing support to our agents, landlords, tenants and vendors. Duties include responding to inquiries regarding owner statements, tenant ledgers, property account history and expenses. In addition, the Customer Experience Team Member is responsible for handling maintenance requests by reviewing, assessing and dispatching vendors as needed. A high level of customer engagement, advanced communication skills and the ability to deliver excellent customer service is a requirement as well as prioritizing tasks and responsibilities. Team members are part of a regional operations team and handle requests by phone, email and text and are responsible for thoroughly documenting and communicating all requests with landlords, tenants, vendors and property management staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Customer Experience Team Member needs to demonstrate the following:
Collaborate with other departments, such as accounting and field staff, to ensure smooth coordination and resolution of customer inquiries
Handle client inquiries professionally and ensure outstanding customer service is provided
Resolve tenant and landlord problems by identifying the customer's needs, determining the cause, determining and explaining the best solution, expediting the correction or adjustment, and following up to ensure resolution
Understand how to interpret landlord, tenant, and vendor financial statements
Prioritize and monitor all work order requests received and communicate with landlords, tenants, vendors and property management staff
Stay up to date with industry trends and guidelines in the property management sector, and share this knowledge with the HSPM staff to stay ahead of the curve
Develop and maintain excellent relationships with prospective and existing clients
Successfully navigate through extremely sophisticated operational issues
Effectively manage high volume of incoming calls in a call center environment following communications guidelines, policies and property management processes
Contribute to team effort by accomplishing related and individual results
Process incoming property management field office mail, utility bills, HOA and condo association management documents, real estate tax bills, insurance bills, renewals and cancellations
Performance Expectations
Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
Perform responsibilities as directed, achieving desired results within expected time frames and with a high degree of quality and professionalism.
Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
High school diploma, some college or equivalent experience
Proven customer support call center experience
Ability to effectively resolve conflicts
Proficient computer skills in Microsoft Office, including Outlook, Excel, Word, and PowerPoint
Knowledge of AppFolio preferred
Ability to multi-task and possess time management skills with a focus on deadlines are a must
Excellent interpersonal, customer service, written and verbal communication skills
Flexible to work shifts between 8:00am and 6:00pm, and weekends as needed or necessary
Maintain regular and punctual attendance
Knowledge of contracting, property maintenance, handyman or specific trades terminology preferred
We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
Billing Specialist - Washington, D.C.
Account representative job in Washington, DC
The Billing Specialist assists attorneys with the preparation of bills for clients, ensuring that the client bills are processed timely and in accordance with the client agreement. The Billing Specialist answers billing questions and researches billing related issues, prepares and distributes billing proformas, invoices, and billing related reports. The Billing Specialist acts as the billing adviser to attorneys and the legal secretaries, ensuring that all transactions are recorded according to accounting standards. The Billing Specialist regularly collaborates with other accounting departments, including ebilling, Accounts Receivable, Cash Applications, Cost Recovery, Pricing, Client Arrangements, Accounts Payable and Revenue Management, to help minimize any financial exposure to the Firm.
Duties and Responsibilities
Performs daily billing activities to support partners, attorneys, and clients.
Responsibilities include but are not limited to Proforma generation and edits, creating timecard summaries, updating matter and Timekeeper rates, and running client reports at the request of the partners and attorneys.
Ensure timeliness, accuracy, and acceptance of invoices on a monthly basis. Follow up with Billing partners and others in order to resolve client billing issues and ensure invoices are approved and billed.
Understands and ensures correct implementation of client Outside Counsel Guidelines and fee terms.
Ensures electronic invoices are processed accurately and efficiently. Timely resolves any rejections or reductions of electronic invoices.
Demonstrates professional and developed communication skills. Ability to deal professionally and courteously with partners, attorneys, legal secretaries, accounting staff, vendors and clients of the Firm while observing confidentiality of client and Firm matters.
Must be highly detail-oriented with the ability to handle multiple tasks in a fast-paced environment.
Other duties as assigned.
Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.
Target Salary Range $85,000 - $111,000 if located in Washington D.C. Qualifications
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources).
Education and/or Experience:
Required:
Bachelor's degree or a minimum of two years of related experience
Proficiency in MS Word and Excel
Understanding of general accounting principles as they apply to Billings and A/R
Excellent math aptitude
Preferred:
Previous law firm experience
Implementation of, or exposure to various client billing agreements
Experience with electronic billing and electronic billing vendors
Experience with 3E and ebilling Hub
Other Skills and Abilities:
The following will also be required of the successful candidate:
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities
Sidley Austin LLP is an Equal Opportunity Employer
#LI-Hybrid
#LI-EC1
Auto-ApplyBilling Coordinator
Account representative job in Washington, DC
SourcePro Search has a fantastic opportunity for a Billing Coordinator with a top ranked large law firm in the DC office. The ideal candidate has a Bachelor's Degree and 3-5 years of Legal Billing experience is required (large firm preferred). Extensive experience with Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application is required.
Must have electronic billing experience.
This role offers a highly competitive salary and excellent benefits package.
****************************
Billing Coordinator
Account representative job in Washington, DC
THE FIRM
As a leading international law firm, we are dedicated to excellence through impactful communication, collaboration, and community involvement. Our company culture has earned us one of the "100 Best Companies to Work For" for 26 consecutive years. This honor, along with many others, highlights our commitment to innovation and professional development. At Alston & Bird LLP, our foundation is made of trust, reliability, and compassion.
JOB DESCRIPTION
Step into the dynamic role of coordinating client invoicing and electronic billing, where you'll navigate a multitude of client systems to ensure precision and efficiency. Embrace the challenge of handling intricate adjustments to PDF and electronic bills, while swiftly interpreting and responding to report and information requests from attorneys, legal administrative assistants, clients, and other key stakeholders. This position demands exceptional attention to detail, stellar organizational skills, and the ability to communicate and collaborate effectively across diverse teams. Join us and be at the forefront of revolutionizing our billing processes!
ESSENTIAL DUTIES
Handle incoming requests for client invoices, write-offs, discounts, bill template changes, electronic billing requests, report requests, access changes, billing rate information and many other billing-related questions.
Manage all billing activities for assigned electronic billing clients, assigned attorneys, and other complex clients and matters as assigned.
Configure and maintain electronic billing profiles with any assigned e-billing vendors (Tymetrix360, Legal Tracker, Passport, CounselLink, Collaborati, Bridgeway Corridor and many others) including coordination of new matters, timekeeper and rate approvals, required task and activity code information, client billing guidelines, following up on AR and reduced/rejected invoices.
Monitor Accounts Receivable (AR) and unbilled time and costs on assigned attorneys/clients/matters to ensure timely billing and payment of client invoices. Proactively communicate with all parties and address any issues or concerns.
Consult with attorneys, and legal administrative assistants and utilize all of the functionality in the firm's billing systems to identify solutions and best practices for meeting client billing requirements.
Effectively utilize reports and inquiry tools in the firm's billing systems, Microsoft Excel and other various reporting and information tools to respond to information requests from clients, attorneys and legal administrative assistants.
Build, maintain, and deliver professional customer service and maintain positive working relationships with all internal and external contacts. This position requires routine communication with firm attorneys, client contacts, legal administrative assistants and others, both inside and outside the firm.
Maintain the confidentiality of all financial matters exposed to during the course of performing job duties.
SKILLS NEEDED TO BE SUCCESSFUL
Strong skills in electronic billing across a wide variety of client e-billing systems.
Extensive knowledge of Aderant Expert legal billing solutions.
Extensive knowledge of MS Office suite, including advanced Excel skills (vlookups, pivot tables, subtotaling, accessing external data sources etc.).
Excellent oral and written communication skills, including the ability to correctly interpret communications from a variety of sources and also explain complex technical communications to contacts in various roles.
Must have a high level of customer service with the ability to build strong positive team relationships.
Ability to maintain confidentiality of all financial matters.
Thorough understanding of firm and finance department policies and procedures and ability to identify issues and enforce compliance with those policies and procedures.
Excellent organizational skills for prioritizing workload.
EDUCATION & EXPERIENCE
2+ years of previous experience in legal billing environment.
Bachelor's degree preferred.
The salary range for this position in New York City and Washington, DC is $80,000 - $95,000 and represents the firm's good faith minimum and maximum range for this role at the time of posting. The actual salary offered will be dependent on various factors, including but not limited to, the candidate's experience, education, relevant certifications, geographic location, market demands, and specific business needs. Generally, candidates are considered for the higher end of the salary range when they bring the requisite level of experience and expertise to the role.
EQUAL OPPORTUNITY EMPLOYER
Alston & Bird LLP is an Equal Opportunity Employer does not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.
The statements contained in this position description are not necessarily all-inclusive, additional duties and responsibilities may be assigned, and requirements may vary from time to time.
Professional business references and a background screening will be required for all final applicants selected for a position.
If you need assistance or an accommodation due to a disability you may contact *************************.
Alston & Bird is not currently accepting resumes from agencies for this position. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate even if Alston & Bird hires the candidate.
Auto-ApplyBilling Coordinator
Account representative job in Washington, DC
We are looking for a detail-oriented Billing Coordinator to join an international law firm and their experienced Billing team. This role involves managing billing processes, ensuring accuracy invoices, and maintaining efficient billing arangements and procedures. The ideal candidate will possess strong organizational skills and a commitment to delivering exceptional service.
Responsibilities:
- Prepare and issue accurate billing statements in a timely manner.
- Oversee collections processes to ensure payments are received promptly.
- Maintain and update the computerized billing system to reflect current data.
- Resolve billing inquiries and discrepancies with professionalism and efficiency.
- Collaborate with internal teams to streamline billing workflows.
- Generate and analyze reports to monitor billing performance and identify areas for improvement.
- Ensure compliance with company policies and applicable regulations in all billing activities.
- Train and assist team members in utilizing billing systems effectively.
- Provide recommendations to enhance billing procedures and improve customer satisfaction.
All interested candidates in this Billing Coordinator role and other fulltime permanent opportunities across the Washington, D.C. area please send your resume to Justin Decker via LinkedIn
Requirements
- Minimum of 3 years of experience in billing or a related field.
- Proficiency in computerized billing systems and processes.
- Strong understanding of billing functions, including statement preparation and collections.
- Excellent organizational and time-management skills.
- Ability to analyze data and generate reports.
- Effective communication skills, both written and verbal.
- Problem-solving abilities to address and resolve billing discrepancies.
- Familiarity with relevant regulations and compliance standards.
All interested candidates in this Billing Coordinator role and other fulltime permanent opportunities across the Washington, D.C. area please send your resume to Justin Decker via LinkedIn
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Patient Accounts
Account representative job in Oakton, VA
Job DescriptionCapital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have chosen Capital Area Pediatrics to provide outstanding care and an exceptional patient experience. We are currently hiring a full-time Medical Biller to join our team. This is an on-site position located at our Central Business Office in Oakton, Virginia.
Responsibilities
Complete all charge entry duties as assigned on a daily basis according to productivity requirements.
Back-up and assist other billing department staff as required.
Examining documents for missing information and ensuring documents are accurate.
Review provider documentation for support of clinician-selected ICD-10, CPT, and HCPCS codes.
Extracting relevant information from patient records.
Liaising with physicians and other parties to clarify information.
Performing chart audits.
Advising and training physicians and staff on medical coding.
Ensuring compliance with medical coding policies and guidelines.
Support credentialing process.
Performs other duties as assigned.
Knowledge, Skills, and Abilities
Knowledge of medical terminology.
Ability to work autonomously and as part of a team.
Ability to communicate effectively in both oral and written form.
Ability to understand and follow instructions.
Ability to perform in an organized and efficient manner, demonstrating adaptability and flexibility
Ability to provide quality customer service to patients, families, vendors, and other team members
Requirements
Medical Billing/Collections experience required.
Credentialing experience preferred.
Experience working with Electronic Medical Records (EMR) - Athena is a plus!
High school diploma or equivalent required.
Capital Area Pediatrics ("the Company") is a proud Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, pregnancy, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs. The Company does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of the Company and the Company will not be obligated to pay a placement fee.
Third Party Billing Specialist
Account representative job in Fairfax, VA
Department: Fiscal Services Classification: Admin Office Specialist 3 Job Category: Classified Staff Job Type: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: Hybrid Eligible Sponsorship Eligibility: Not eligible for visa sponsorship Pay Band: 03
Salary: Starting at $54k, commensurate with education and experience
Criminal Background Check: Yes
Financial Background Check: Yes
About the Department:
The Third Party Billing Office provides excellent service for our students, staff, faculty, and outside agency constituents. The office assists students who are sponsored by public/private sector organizations, military agencies, educational institutions, and international embassies. The office bills for tuition and associated costs, maintains agency accounts, and handles all correspondence regarding third-party sponsorship.
About the Position:
The Third Party Billing Specialist is responsible for processing special online billing in agencies' online portals; authorizing or posting payments; preparing individualized statements and other student documentation requests; and cross-training on invoice processing for students receiving Post 9/11 GI Bill benefits. Performs periodic account reconciliation and resolves issues timely by communicating with students, agencies, and internal departments. Assists with the internal and external information process. Provides tech support within the Third Party Billing office in developing various workbooks, contracts, and exemptions set up in Banner. Provides excellent customer service to students, families, and other communities within the university.
Responsibilities:
Special Online Billing
* Responsible for processing special online billings in agencies' specific online invoice portal; including but not limited to Chapter 31 Voc Rehab, ArmyIgnited, WAWF, Al Portals, Consortium of Universities billing exchange, and Virginia Prepaid Education 529 plans; and
* Responsible for processing invoices in agencies preferred delivery methods and setting up new portal accounts per requests from third party agencies.
Customer Service
* Responsible for all aspects of customer service delivery to students and agencies according to established best practices;
* Ensures customer service is provided in a consistent and timely manner; and
* Manages and resolves issues through effective and clear communication.
Cross-Trained on Post 9/11 GI Bill Processing
* Cross-trains on invoice processing for student veterans receiving Post 9/11 GI Bill benefits, 702 Choice Act and Yellow Ribbon benefits, performs periodic account reconciliation, and communicates student account status with student veterans and dependents.
Tech Support and Training
* Develops various workbooks as needed in the Third Party Billing Office;
* Participates in continuing trainings as required in various systems maintained by this position; and
* As back-up, assists in maintaining third party exemptions and contracts set up in Banner and reviews/updates as needed prior to semester start.
Development, Cross Training and Other Duties as Assigned
* Acts as a team player, demonstrates professional courtesy to others and assists co- workers on an as-needed basis; and
* Participates as group/staff meeting contributor.
Required Qualifications:
* Demonstrated experience in customer service, reconciling accounts receivable or other related bookkeeping experience;
* Typically, 2-3 years of experience in accounts receivable billing/processing using 3rd party systems;
* Demonstrated experience in invoice processing for student Veteran's receiving the Post 9/11 GI Bill benefits, as well as other Veteran's benefits;
* Demonstrated experience in processing 529 plan invoices;
* Excellent oral and written communication skills; and
* Intermediate user of Microsoft Office applications, including Word, Excel and Access.
Preferred Qualifications:
* Bachelor's degree in related field;
* Experience in higher education at a public college or university;
* Basic knowledge of veteran benefit programs;
* General understanding of student privacy laws and policy; and
* Working knowledge of Banner and Patriot Web applications, VAOnce, or equivalent computer systems.
Instructions to Applicants:
For full consideration, applicants must apply for Third Party Billing Specialist at ********************** Complete and submit the online application to include three professional references with contact information, and provide a Resume for review.
Posting Open Date: November 21, 2025
For Full Consideration, Apply by: December 9, 2025
Open Until Filled: Yes
BILLING SPECIALIST (Temporary Full Time)
Account representative job in Vienna, VA
Job Details 2600 Park Tower Drive Ste 600 - Vienna, VA Optional Work from Home Full Time Morning BillingDescription
Birch, Stewart, Kolasch & Birch, LLP, an internationally recognized intellectual property law firm located in Vienna, VA, is seeking a Billing Specialist. The position helps prepare and finalize invoices to be sent to clients and will also be responsible for a variety of accounting and billing work. This is a non-exempt position.
Essential Duties and Responsibilities
Prepare invoices from proformas submitted by the IP staff. This process includes a careful review of each proforma to ensure accuracy of time and cost entries; assuring that each invoice is in compliance with existing Billing policies and procedures; adhering to client special billing arrangements (including discounts, fixed fee arrangements, special bill formats, or special billing requests) when applicable; selecting correct bill template for invoice; converting invoice to electronic format (LEDES98B) and if necessary, and posting electronic invoice in client's portal; placing an electronic copy of invoice in the firm's workflow database (Patricia); notifying IP staff that invoice is ready to be sent to the client; and sending monthly invoice directly to the client.
Research billing discrepancies and follow-up with appropriate staff and/or attorney to resolve issues.
Become familiar with the various clients by knowing the various bill formats, special billing arrangements, review process, etc. for all clients.
Provide data, reports and other information for clients and the firm.
Observe confidentiality of client and law office matters.
Assist with accounting group work including accounts payable, accounts receivable, collections, and reconciliations.
Perform other duties as assigned.
Benefits:
Comprehensive benefits package to include medical, dental, and vision insurance. Paid time off and paid holidays. Firm wide annual events and business casual environment. Access to nearby metro and free parking offered.
About BSKB:
Since 1976, BSKB has been providing a full range of intellectual property law services to clients in the areas of patent prosecution, post-grant review, litigation, opinions and counseling, design patents, trademarks and licensing. Our knowledgeable attorneys and agents hold advanced degrees and are experienced in the fields of chemistry, electronics and IT, mechanical engineering and life sciences/biotechnology.
We believe in offering every client quality, personalized service, and are committed to educating our clients to help them make the most of their intellectual property. BSKB has a rich tradition of offering seminars on intellectual property law that have been attended by practitioners from around the world.
For more information, visit bskb.com.
Birch, Stewart, Kolasch, & Birch LLP is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, sexual orientation and gender identity protected veteran status and individuals with disabilities, or any other class protected by applicable state or federal law.
Qualifications
Education and Work Experience
High School Diploma or Equivalent necessary
2-year or 4-year college degree preferred, with emphasis on accounting education.
Knowledge of and experience with Elite or other similar legal billing systems preferred
General Knowledge and Abilities
Functional in both word processing and spreadsheet applications
Knowledge of modern office practices, procedures, methods and equipment
Ability to communicate clearly and concisely orally and in writing
Good proofreading skills
Ability to work well under pressure
Excellent attention to detail
Keyboarding and computer speed sufficient to complete all daily batches in accordance with pre-set deadlines
Detailed-oriented individual possessing organizational skills
Ability to fully adhere to firm confidentiality standards
Medical Billing Specialist
Account representative job in Lanham, MD
Job DescriptionThis is an exciting time to join the FYZICAL family! If you have one year of billing experience and would enjoy being part of a champion team with a forward-thinking company that takes a unique approach to physical therapy, you are a great fit for our Medical Billing Specialist position in Lanham, MD!
In this Medical Billing Specialist role, you will be able to enhance your career under the guidance of a helpful, supportive practice leader in an exciting, fast-paced environment. With state-of-the-art technology at your fingertips, you will always have the tools you need to be successful. In addition, you will have access to continuing education, keeping you at the forefront of your profession.
If you are ready to be part of an energetic atmosphere where you can achieve success and career satisfaction, apply for FYZICAL's Medical Billing Specialist job opening today!
A great support team. An exciting work environment. Room to grow. Cutting-edge technology at your fingertips. This and more is your future when you accept this choice Medical Billing Specialist position in Lanham, MD, with the leading PT company in the U.S.!
We are the world's fastest-growing healthcare franchise, leading the charge to transform the physical therapy industry by taking non-traditional approaches to patient care. in this Medical Billing Specialist role, you will join a top-rated team of professionals in an atmosphere that inspires confidence and success. Enjoy the security of knowing you have the full support of a practice leader who is invested in your future. Take advantage of this opportunity to add to your knowledge base while helping those in the surrounding community achieve their healthcare goals.
Bring your experience and eagerness to be part of something new and different! Apply for our Medical Billing Specialist job opening today!Responsibilities
Medical Billing Specialist job responsibilities include:
Use Electronic Medical Records to reconcile insurance company payments
AR/Medical Billing management
Help patients understand Explanation of Benefits (EOB)
Worker's Comp/auto claims form printing
Post insurance payments using paper and electronic methods (EMR)
Manage Accounts Receivable and medical billing
Print paper claims for Worker's Compensation and Auto carriers
Explain EOB to patients when needed
Required Skills
Medical Billing required skills & qualifications include:
H.S. graduate or GED certificate
1+ year(s) of Medical Accounts Receivable/Medical Billing experience
Able to successfully maneuver online insurance sites
Advanced Electronic Medical Records skills
Great communicator; friendly personality
Explanation of Benefits experience a plus
High school diploma or equivalent
At least 1 year of AR/Billing experience in a healthcare setting
Experience utilizing EMR systems, including electronic filing, denials, aging of accounts
Ability to navigate insurance websites
Must project a warm, enthusiastic and friendly demeanor in client and team member interactions
EOB and payment posting experience preferred
Collections Specialist (Credit Manager)
Account representative job in Washington, DC
Dallas, TX, USKansas City, MO, USWashington DC, DC, USChicago, IL, USAtlanta, GA, US Nov 26, 2025 Dentons US LLP is currently recruiting for a Collections Specialist (Credit Manager). This position will communicate directly with key personnel within the Firm and our clients and their organizations to identify issues and promote solution-based problem solving. This position reports to the DUS Senior Credit Manager and communicates regularly with the Firm's management team.
**Responsibilities**
+ Manages the Firm's collection processes/account maintenance at a regional level.
+ Provide excellent and thoughtful client service to hundreds of Firm clients
+ Works closely with the Firm's billing attorneys and professional staff to bring resolution to the Firm's most sensitive and complicated collection issues.
+ Is in direct contact with the Firm's clients, including their highest level of management.
+ Act as a resource to other Credit Managers.
+ Partner with collections/accounting staff in other Dentons Offices for updates on open items.
+ Other duties as may be assigned to fully meet the requirements of the position.
**Experience & Qualifications**
+ Bachelor Degree or equivalent experience required.
+ Preferred background includes interaction with senior management personnel.
+ Business collection or law firm experience would be a plus.
+ Expertise with Elite Enterprise, 3E, Aderant, EHUB preferred
+ Expertise with ARCS recommended
+ Proficient in Microsoft Excel and Word
+ Ability to build solid working relationships with Firm professionals while accomplishing the Firm's financial goals
+ Must demonstrate the strong problem solving, interpersonal and analytical skills necessary to unravel complicated accounts and issues
**Salary**
Chicago Only DOE: $95,840 - $119,800
Washington, DC Only DOE: $99,680 - $124,600
Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses.
_Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._
_If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at *************** or contact us at *************************************._
**About Dentons**
Redefining possibilities. Together, everywhere. For more information visit ***************
**Nearest Major Market:** Dallas
**Nearest Secondary Market:** Fort Worth
Collections Specialist
Account representative job in Rockville, MD
Requirements
A day in the life of a Collections Specialist will include:
Independently prioritizing and executing daily collection activities; contacting members for payment via telephone and email, timely documents and maintaining collection notes and performing appropriate follow-up.
Monitoring and documenting all legal cases as well as tracking documentation sent to collection attorneys. Performing the appropriate follow-up with collection attorneys to ensure due diligence on all legal cases. Reviewing and updating all tracking spreadsheets.
Monitoring, reviewing and updating exception, delinquent and matured loan reports; ensuring timely member billing and loan payment processing.
Assisting in activities related to loss mitigation to include loan extensions, loan modifications and foreclosures.
Maintaining mortgage and consumer collection queues to ensure legal action and consumer loan charge offs are performed timely and accurately.
Ensuring that procedures regarding account sweeps, member notifications and collection notes are followed. Updating all member accounts within established timeframes to achieve maximum collection of past due debts.
Troubleshooting and resolving member and internal inquiries in a timely, friendly and professional manner. Ensuring all written and verbal member correspondence and all related information are documented and/or scanned accurately and timely into the Asset Recovery system.
Top benefits or perks:
Joining Lafayette Federal comes with perks to support you in your personal and professional journey.
We provide employees with a generous benefits package including:
Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan)
Fully funded deductible (HMO Plan)
401k employer matching contribution
Income protection with life insurance, short and long-term disability
Paid time off, holiday leave & birthday leave
Educational assistance
Commuter benefits program and more!
Pay: $52,621 - $56,000 annually (or $25.30 - 27.59/hr) depending on experience and qualifications.
Location:
We are headquartered in the heart of Rockville, MD where career growth meets urban vitality. Experience the perfect balance of professional opportunity and a lively community, creating a unique environment for success and fulfillment.
The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
*Lafayette Federal Credit Union is an Equal Opportunity and E-Verify Employer
*EOE/AA/DISABILITY/VETERAN
Salary Description $52,621 - 56,000 Annually (or $25.30 - 27.59/hr)
Collections Specialist
Account representative job in North Bethesda, MD
We are seeking a detail-oriented and results-driven Collections Specialist to manage and resolve outstanding accounts receivable. The ideal candidate will be skilled in communicating with clients, maintaining positive relationships, and ensuring timely payment collection while upholding company policies and compliance standards.
This is a fully onsite position Salary: $26-30/hr Responsibilities:
Contact customers via phone, email, and written correspondence to follow up on overdue accounts.
Negotiate payment arrangements, settlements, or payment plans in accordance with company guidelines.
Maintain accurate and up-to-date records of collection activity in the system.
Research and resolve payment discrepancies, billing issues, and disputes.
Prepare regular reports on collection activities, outstanding balances, and payment trends.
$26 - $30 an hour
Auto-ApplyLegal Billing Coordinator
Account representative job in Washington, DC
SourcePro Search has a fantastic opportunity for a Legal Billing Coordinator with a prominent and top ranked global law firm. The ideal candidate has 3+ years of experience as a Legal Billing Assistant (large firm preferred) and extensive experience with Elite.
Must have electronic billing experience.
This role offers a highly competitive salary and excellent benefits package. ****************************
Patient Accounts
Account representative job in Oakton, VA
Capital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have chosen Capital Area Pediatrics to provide outstanding care and an exceptional patient experience. We are currently hiring a full-time Medical Biller to join our team. This is an on-site position located at our Central Business Office in Oakton, Virginia.
Responsibilities
Complete all charge entry duties as assigned on a daily basis according to productivity requirements.
Back-up and assist other billing department staff as required.
Examining documents for missing information and ensuring documents are accurate.
Review provider documentation for support of clinician-selected ICD-10, CPT, and HCPCS codes.
Extracting relevant information from patient records.
Liaising with physicians and other parties to clarify information.
Performing chart audits.
Advising and training physicians and staff on medical coding.
Ensuring compliance with medical coding policies and guidelines.
Support credentialing process.
Performs other duties as assigned.
Knowledge, Skills, and Abilities
Knowledge of medical terminology.
Ability to work autonomously and as part of a team.
Ability to communicate effectively in both oral and written form.
Ability to understand and follow instructions.
Ability to perform in an organized and efficient manner, demonstrating adaptability and flexibility
Ability to provide quality customer service to patients, families, vendors, and other team members
Requirements
Medical Billing/Collections experience required.
Credentialing experience preferred.
Experience working with Electronic Medical Records (EMR) - Athena is a plus!
High school diploma or equivalent required.
Capital Area Pediatrics ("the Company") is a proud Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, pregnancy, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs. The Company does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of the Company and the Company will not be obligated to pay a placement fee.
Auto-ApplyCollections Specialist
Account representative job in Fairfax, VA
Department: Fiscal Services
Classification: Admin Office Specialist 3
Job Category: Classified Staff
Job Type: Full-time (1.0 FTE, 40 hrs/wk)
Workplace Type: On Site Required
Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 03
Salary: Starting at $50k, commensurate with education and experience
Criminal Background Check: Yes
Financial Background Check: Yes
About the Department:
The Controller's Office establishes and monitors the university's internal control framework, collaborates with university units to establish fiscal processes, and provides guidance to academic and administrative units related to administrative policies and procedures. It maintains close working relationships with the Office of Budget and Planning, the Office of Sponsored Programs, Human Resources, and Payroll.
The goal of the Controller's Office is to provide excellent customer service and minimize costs through demonstrating consistent progress toward increasing flexibility, reducing administrative burden, eliminating “no value added” efforts, and automating transaction processing.
About the Position:
The Collections Specialist develops and maintains a program that reduces defaulted student accounts write-off costs by focusing on earlier identification and intervention of "at risk" accounts prior to the start of the collection process. Contacts students to explain Commonwealth of Virginia collection procedures and refers students, when applicable, to other departments for assistance; works independently and makes decisions that impact collections within university policies; provides a central point of communication for collection agencies, loan services, and internal staff; performs various reconciliations as directed; and supports daily, weekly, and monthly operations.
Responsibilities:
Performs collection efforts via telephone and email focusing on “at risk” accounts prior to the start of the formal collection process;
Assists students with past due accounts, explaining Commonwealth of Virginia collection procedures and counseling them on steps to resolve past due accounts;
Prepares documentation for submission to third-party collection agencies and the Office of the Attorney General - Division of Debt.;
Supports the university's participation in the Commonwealth of Virginia's Debt Set-Off Program with the Department of Taxation;
Acts as a central point of communication for collection agencies, loan servicers, and internal staff on collections matters; and
Assists other Student Accounts Office staff with cash receipt processing, account maintenance, form intake and processing, report review and processing, and other related tasks as assigned.
Required Qualifications:
High school diploma or equivalent;
Experience working in Accounts Receivable;
Knowledge and understanding of the Fair Debt Collection Practices Act, FERPA, and Account Receivable applications;
Demonstrated interpersonal skills and ability to work effectively with people at a variety of competency levels;
Skills in written and oral communication, with the ability to effectively communicate complex material;
Analytical and problem-solving skills;
Ability to work with Microsoft Word, Excel, and email systems; and
Demonstrated ability to manage multiple, concurrent high-priority responsibilities in a time-pressured environment.
Preferred Qualifications:
Bachelor's degree in related field;
Experience in higher education and/or Student Accounts; and
Detailed understanding of the Fair Debt Collection Practices Act, FERPA, and Accounts Receivable applications.
Instructions to Applicants:
For full consideration, applicants must apply for
Collections Specialist
at ********************** Complete and submit the online application to include three professional references (two of which must be your current and a former supervisor) with contact information, and provide your Resume & Cover Letter.
Posting Open Date: August 11, 2025
For Full Consideration, Apply by: August 22, 2025
Open Until Filled: Yes
Collections Specialist
Account representative job in Rockville, MD
IS HYBRID.
Please note that we are exclusively considering applicants residing in the District of Columbia, Maryland, or Virginia for all open positions.
Join Lafayette Federal Credit Union, a proud recipient of USA Today's Top Workplaces of 2024 and 2025 award!
We are expanding and looking for exceptional talent to support our members and contribute to our reputation as an employer of choice. Be a key player in our mission to become the premier financial partner for our community. Your skills and dedication are essential to our success.
Do you have excellent verbal and written communication skills?
Are you an independent worker?
If so, then Lafayette Federal may have the perfect opportunity for you! We are currently seeking a Collections Specialist to join our dynamic team!
About us:
Our Difference:
What makes Lafayette Federal cutting-edge
? Lafayette Federal Credit Union is not only a great place to bank, but also a great place to work! In addition to our Top Workplaces recognition by USA Today, we have also been recognized nationally by (1) Newsweek's America's Best Bank's list, (2) we've received a 5-star rating from Bauer financial, and (3) we've also received national recognition by S&P Global' s Top Performing Credit Union's!
Our Culture: Lafayette Federal is about inclusion, diversity, high performance, and new opportunities. Teamwork and our sense of community also make Lafayette Federal a great place to work. Each person is valued for his or her unique set of skills. We share a common devotion to the people we serve, participating in charity events throughout each year and giving back to the community.
Our Opportunities: Professional development, training, and certification is a priority for our employees. We want you to reach your career goals and provide support that leads to opportunities of advancement within the industry.
About the role:
We are currently seeking an Collections Specialist to assist the Default Prevention and Recovery department in monitoring loans that are in default in the credit union loan portfolio as well as providing support services in managing the process of loan extensions, loan modifications and foreclosures
Requirements
A day in the life of a Collections Specialist will include:
Independently prioritizing and executing daily collection activities; contacting members for payment via telephone and email, timely documents and maintaining collection notes and performing appropriate follow-up.
Monitoring and documenting all legal cases as well as tracking documentation sent to collection attorneys. Performing the appropriate follow-up with collection attorneys to ensure due diligence on all legal cases. Reviewing and updating all tracking spreadsheets.
Monitoring, reviewing and updating exception, delinquent and matured loan reports; ensuring timely member billing and loan payment processing.
Assisting in activities related to loss mitigation to include loan extensions, loan modifications and foreclosures.
Maintaining mortgage and consumer collection queues to ensure legal action and consumer loan charge offs are performed timely and accurately.
Ensuring that procedures regarding account sweeps, member notifications and collection notes are followed. Updating all member accounts within established timeframes to achieve maximum collection of past due debts.
Troubleshooting and resolving member and internal inquiries in a timely, friendly and professional manner. Ensuring all written and verbal member correspondence and all related information are documented and/or scanned accurately and timely into the Asset Recovery system.
Top benefits or perks:
Joining Lafayette Federal comes with perks to support you in your personal and professional journey.
We provide employees with a generous benefits package including:
Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan)
Fully funded deductible (HMO Plan)
401k employer matching contribution
Income protection with life insurance, short and long-term disability
Paid time off, holiday leave & birthday leave
Educational assistance
Commuter benefits program and more!
Pay: $52,621 - $56,000 annually (or $25.30 - 27.59/hr) depending on experience and qualifications.
Location:
We are headquartered in the heart of Rockville, MD where career growth meets urban vitality. Experience the perfect balance of professional opportunity and a lively community, creating a unique environment for success and fulfillment.
The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
*Lafayette Federal Credit Union is an Equal Opportunity and E-Verify Employer
*EOE/AA/DISABILITY/VETERAN
Salary Description $52,621 - 56,000 Annually (or $25.30 - 27.59/hr)