Account representative jobs in Charlotte, NC - 762 jobs

Why Join Howden US? At Howden, we're not just building a business- We're rewriting the rules of what a global insurance broker can be. And now, it's your turn to be part of something extraordinary. From three people and a dog to over 22,000 employees across 56 countries, we've grown into a $4bn revenue powerhouse with bold ambition: to become a $13bn business with 40,000 people by 2030. We're launching our US retail platform with the same entrepreneurial spirit that's driven our success worldwide- and we're looking for trailblazers to help shape the future. Why Howden? You'll Own It With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you're not just joining a team-you're building a business you truly own. You'll Be Empowered We're a destination for talent where people are trusted to look after their clients and grow together. You'll have the freedom to lead, backed by global scale and local expertise. You'll Be Part of Something Bigger Our integrated platform spans broking, reinsurance, and MGA capabilities-giving you access to everything you need to deliver for clients and build something remarkable We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. What is the role? The Client Service Representative plays a critical role in supporting the end-to-end client lifecycle-from onboarding through renewal and ongoing service. This role partners closely with Account Executives and Account Representatives to ensure timely, accurate, and compliant delivery of client documentation and service requests. You will serve as the operational backbone of the client team, coordinating with carriers, accounting, and internal service teams to ensure seamless execution and an exceptional client experience. The Client Service Representative combines strong attention to detail with proactive communication and problem-solving skills to maintain client satisfaction and operational excellence. What will you be doing? Client Onboarding & Data Management Collect and organize client data to support onboarding, renewals, and program changes. Maintain accurate records in internal systems, ensuring data integrity and audit readiness. Assist in setting up new client accounts, verifying information, and coordinating across teams for a smooth onboarding experience. Placement & Renewal Support Prepare renewal materials, marketing submissions, and side-by-side coverage comparisons to support placement activities. Coordinate with clients and carriers to gather, validate, and reconcile exposure data and program details. Track key renewal milestones and ensure timely completion of all deliverables. Proposal & Binding Develop draft client proposals, including financing options, coverage summaries, and supporting documentation. Facilitate the binding process by coordinating with carriers and ensuring all program details are accurately captured in systems. Verify accuracy of binders, endorsements, and policy confirmations before delivery to clients. Billing & Accounting Coordination Partner with accounting teams to manage invoices, allocations, and fee agreements. Ensure compliance with internal controls and regulatory requirements, including surplus lines tax filings. Investigate and resolve billing discrepancies promptly, maintaining clear communication with clients and internal stakeholders. Policy Issuance & Documentation Deliver policies, certificates of insurance (COIs), and Auto ID cards to clients accurately and on time. Review endorsements, renewals, and policy documents for completeness and accuracy. Maintain organized documentation in line with audit, compliance, and data standards. Ongoing Client Service Support mid-term adjustments and policy changes, ensuring timely confirmation and documentation to clients. Conduct audit checks and assist with ad hoc client reporting or analysis as requested. Respond promptly to client inquiries, providing clear, professional, and solution-oriented communication. Key Skills & Competencies Client Focus: Committed to delivering timely, accurate, and high-quality service. Organizational Skills: Able to manage multiple deliverables and priorities with attention to detail. Communication: Strong written and verbal communication for collaborating across clients, carriers, and internal teams. Problem-Solving: Skilled at identifying issues and resolving them efficiently and diplomatically. Technical Proficiency: Comfortable working in insurance management systems (Epic, AMS360, or similar) and Microsoft Office tools. Team Collaboration: Works effectively as part of a client service team, demonstrating reliability and initiative. Qualifications Bachelor's degree in Business, Insurance, or a related field; or equivalent work experience. 2+ years of experience in insurance operations, client servicing, or administrative support preferred. Familiarity with Certificates of Insurance, policy documentation, and billing procedures a plus. Strong organizational and communication skills with a client-service orientation. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Experience with insurance agency management systems (Epic, CSR24, AMS360, or similar) preferred. What do we offer in return? A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work - and vice versa. That's why we do our best to support our people in every aspect of their lives. Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type'. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other, in the small everyday moments and the bigger challenges We are determined to make a positive difference, at work and beyond We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances. Our sustainability promise We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

Kimball Midwest is a national distributor of over 55,000 products for Maintenance, Repair, and Operations (MRO). Family-owned and operated since 1923, we are a significant player in the industrial maintenance market. Through our strategically located distribution centers across the U.S., we deliver value-added products to customers in various fields of commerce and industry. Our sales have grown dynamically, from less than $1 million in 1983 to over $500 million today. We attribute our success to the quality of our people, carefully selecting individuals with the ability, desire, and dedication to grow with us. Role Description This is a full-time, on-site role for a Account Representative located in Lancaster and Kershaw, South Carolina. The Account Representative will be responsible for engaging with potential and existing customers, understanding their needs, and providing solutions through Kimball Midwest's product offerings. The role involves making sales calls, presenting products, closing deals, and achieving sales targets. The representative will also provide excellent customer service, maintain relationships with customers, and keep abreast of market trends. Qualifications Strong sales and negotiation skills Excellent communication and interpersonal skills Ability to understand customer needs and provide solutions Proficiency in managing and maintaining customer relationships Self-motivated, goal-oriented, and able to work independently Experience in industrial sales or similar fields is a plus Bachelor's degree in Business, Marketing, or related field is preferred

LHH is looking for a detail-oriented and proactive professional for a contract-to-hire B2B Customer Service Representative role in Matthews, NC! The ideal candidate will have a background in manufacturing environments and a strong understanding of global trade operations. This position is fully in office Monday - Friday. Responsibilities Serve as the primary point of contact for business clients, distributors, and internal teams regarding order status and logistics. Accurately enter and validate customer purchase orders in the internal system. Coordinate with production, sales, and logistics teams to ensure timely fulfillment and delivery. Manage freight arrangements, including booking carriers, scheduling pickups, and tracking shipments. Prepare and review shipping documentation such as commercial invoices, customs declarations, and regulatory paperwork. Troubleshoot and resolve any issues related to shipments, documentation, or customer inquiries. Maintain compliance with internal procedures, international trade regulations, and customer-specific requirements. Provide regular updates to the sales team on order and delivery status. Support general administrative tasks and contribute to continuous process improvements. Qualifications 2+ years of business to business customer service experience within a manufacturing or distribution setting. Familiarity with import/export processes and documentation is preferred Strong organizational skills and attention to detail. Excellent communication skills, both written and verbal, with a professional demeanor. Ability to collaborate across departments including engineering, finance, and production. Experience with ERP or order management systems.

Employment Type: Direct Hire Salary Range: $42K - $64K Monthly Bonus: Up to $250 based on performance metrics Work Hours: Must be flexible to work 1st, 2nd, or 3rd shift as required On-Call: Rotational weekend on-call duties (every 5th weekend) Location: Rock Hill, SC 29732 (100% onsite) Wheeler Staffing Partners is seeking a Patient Access Supervisor to oversee the emergency department registration team in Rock Hill, SC. This position requires hands-on leadership, flexibility to cover all shifts, and strong experience managing a 24/7 hospital team. The Patient Access Supervisor will be responsible for guiding, mentoring, and training patient access staff while ensuring efficient operations and adherence to policies. Key Responsibilities Team Leadership & Support: Provide daily training, guidance, and mentorship to new and existing patient access staff. Operational Management: Assist in planning and managing patient registration processes, including Admitting, Centralized Scheduling, and the Emergency Department. Customer Service: Maintain high levels of patient satisfaction by addressing and resolving escalated issues. Policy & Compliance: Enforce departmental policies and procedures, ensuring compliance with hospital and corporate guidelines. Performance Monitoring: Track and report key performance metrics, including financial clearance and registration efficiency. Patient Access Functions: Perform registration tasks as needed, ensuring smooth daily operations. Shift Flexibility & On-Call Rotation: Participate in a rotating leadership schedule, covering late shifts (10 AM - 7 PM or 11 AM - 8 PM) and taking calls for two emergency departments. Supervisory Responsibilities Oversee a team of 25 direct reports in the ER registration department. Work alongside leadership to maintain a collaborative, "all hands on deck" culture. Qualifications Education: High School Diploma or equivalent (Required) Associate or Bachelor's degree in Business, Accounting, Medical Administration, or related field (Preferred) Experience: 4+ years of experience in a medical facility, health insurance, or related field (Required) 5+ years in Patient Access (Preferred) 2+ years in a supervisory or lead role (Preferred) Experience working in a hospital environment and managing a 24/7 team (Required) Skills & Competencies: Strong leadership and organizational skills Ability to multitask in a fast-paced healthcare setting Knowledge of Revenue Cycle Management and regulatory compliance Proficiency in healthcare information systems and patient registration software Excellent communication and problem-solving skills Apply Today! This is an excellent opportunity for a motivated healthcare professional looking to advance in hospital operations. If you're flexible, adaptable, and experienced in patient access supervision, we want to hear from you!

Benefits Representative/Management Are you looking for a career path that gives you the freedom and flexibility to control your schedule/compensation, but also has the security and stability of a Fortune 500 company? The Sperry Agency is seeking an ambitious applicant that wishes to combine a strong work ethic, integrity and dedication to servicing their communities into a rewarding career. As we continue to grow into new markets and territory expansion we are looking for candidates seeking growth both professionally and financially. We are a leader in the life and supplemental health insurance industry, and we have been servicing working-class American families since 1900. Compensation and Benefits: Competitive income and with weekly bonuses Ongoing training and leadership development Company paid trips (international and domestic) Room for continued advancement Flexible schedule available Key Responsibilities: Service existing client base. Supervision of team activity and results Train and develop incoming team members on existing systems. Daily focus on client management/growth, training, and leadership development Required Skills / Desired Qualifications: Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to prioritize tasks and delegate them when appropriate. Ability to work independently and within a team aspect Passion for helping people and developing relationships. Self-motivated and goal-oriented mindset. The desire to be active in the community. Must have a clean background and have reliable transportation.

ScentAir delivers billions of lasting impressions for customers around the globe every year. Our cutting-edge scent delivery solutions are tailored for diverse business environments, including restaurants, health care offices, airports, senior living facilities, apartment and multi-unit housing, retail stores, real estate (both commercial and residential), and health clubs and spas. The potential applications are truly limitless! We are the pioneers and innovators in the field, and are proud to be the global leader in Scent Marketing! Our impressive roster of clients features industry giants such as Disney World, Sea World, IHG, Aria Resort and Casino, MGM Grand, Marriott, Hilton, Winmark Brands, Westin Resorts, and Greystar Properties, among many others. Your Position Overview: As an Account Services Specialist, you are pivotal in maintaining and enhancing our client relationships. By coordinating inbound requests through Salesforce.com CRM, your team works to retain customers through customer-centric problem-solving, contract negotiations, and maintaining prompt response times. This role requires effectively reselling the benefits and value of ScentAir products and services, with a strong emphasis on renewing customer contracts. Your Key Responsibilities: * Client Retention: Execute strategies to retain customers, including proactive outbound calls to customers who have requested to cancel. * Customer Needs Evaluation: Identify customer needs and resources required to negotiate renewals and retain business. * Personalized Responses: Provide tailored solutions to ensure high customer satisfaction and exceed their expectations. * Issue Resolution: Resolve customer issues by aligning service features, pricing, value, payment options, and benefits to meet their needs. * Sales Techniques: Use positive sales techniques to motivate customers to continue using ScentAir services or ensure ScentAir receives early termination fees within contract terms. * Service Upgrades: Sell additional or upgraded services while ensuring a quality customer experience. * Database Management: Utilize our databases to access, update, or input account information, maintaining a high quality of accuracy in Salesforce.com CRM. * Negotiation and Discounts: Negotiate pricing and bundling offers, including credits and discounts, according to company guidelines. * Performance Goals: Meet or exceed retention goals and demonstrate the ability to achieve individual performance metrics. Your Qualifications: * Bachelor's Degree or 3+ years of relevant work experience * Effective communication skills (Bilingual is a plus) * Excellent computer skills, including proficiency with MS Office Suite and Salesforce * Excellent interpersonal skills for effective team collaboration * Proactive and able to take initiative with little or no direction * The ability to establish collaborative customer relationships in a fast-paced environment * The ability to thrive in a high pace, growth-focused business environment Why You'll Love Working for ScentAir: * Competitive pay and monthly bonus plan * Benefits: Medical, dental, vision, and life insurance, plus company-matched 401k * Perks: Company-issued laptop and cutting-edge technology support / Hybrid role * Great work environment: Fun, team-focused atmosphere with an employee-driven community outreach program * Paid Time Off: Enhanced holiday schedule and paid time off ScentAir isn't your typical B2B company. We're transforming how businesses connect with their customers through the power of scent. With an unparalleled company culture and commitment to the growth and success of our employees, ScentAir is rapidly growing and has brought scent marketing to over 50,000 clients in over 120 countries. Combining our scent diffusion technology with our extensive fragrance library, we help businesses shape their brand image and create remarkable on-site customer experiences. When you join our team, you will directly contribute to the customer experience your clients create and to our growth worldwide.

Spectrum Senior Billing Design Analysts are responsible for analysis, documentation, and creating billing solutions for both ICOMS and CSG billing systems. Senior Billing Design Analysts will ensure billing solutions meet specified and approved requirements from our internal customers as well as Billing Executive leadership. This position includes documenting high-level solutions, performing testing of the solution, documenting the configuration, submitting developer requirements (if required), and providing technical billing subject matter expertise and support of billing solution launches. Senior Billing Design Analysts will work closely with Billing Design Analysts and provide guidance and expertise. MAJOR DUTIES AND RESPONSIBILITIES Works intimately with business owner/requestors or design architecture on understanding requirements and documenting requirements. Develops and documents billing solutions including process flows. Understands all order entry processes and procedures and business rules within the company. Works with Data Standards, requests data standard codes, and ensures we are following data standard guidelines. Performs analysis on billing systems, billing data, and processes in order to determine the best billing design and solution. Investigates and performs root cause analysis for complex billing system issues. Runs queries and pulls billing data to support analysis and billing design. Designs solutions for MEC (Master Enterprise Catalog) to support the Gateway system. Creates and documents billing system configuration guides. Perform other duties a requested by supervisor. Makes recommendations based on data for process improvement and strategic business decision making. REQUIRED QUALIFICATIONS Skills /Abilities and Knowledge Strong Communicator (written and verbal): ability to read, write, speak and understand English Ability to conduct presentations in front of an audience (could include Executive Leadership) Ability to analyze and interpret data Ability to communicate with all levels of management and company personnel Ability to maintain confidentiality Ability to make decisions and solve problems while working under pressure Ability to show judgment and initiative and to accomplish job duties Ability to prioritize and organize effectively and manage multiple projects/requests/assignments Knowledge of industry requirements used to support end user cable, data, and telephony billing Ability to work extended hours. Knowledge of systems used by Cable and/or Telecommunications industries to support billing, customer services, and accounting activities Proficient in Microsoft desktop products including Access, Word, Excel, Power Point, Visio, and Project Ability to work independently with minimal instructions Ability to document process flows Proven ability to perform effectively in a fast-paced environment Education Bachelor's Degree in Business, Statistics, Mathematics, or Economics from a four-year college university or related field, equivalent training, education and experience PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge 4+ years of Business/Process Analysis work experience 4+ years of Billing system code configurations (including prerequisites) 4+ years of Billing system experience related to campaigns, rates, packages, taxes 4+ years of Database reporting tools, queries, SQL, macros 4+ years of ICOMS/CSG experience preferred Experience using Lean Six Sigma Tools WORKING CONDITIONS Office environment Travel less than 10% of the time Vision ability close vision, peripheral vision, and ability to adjust focus

PURPOSE: Following Maxim established policies and procedures the Billing Specialist accurately and reliably performs the billing process and handles related accounts and documents for assigned locations. DUTIES & RESPONSIBILITIES: Efficiently use various computer systems and tools to enter, extract, and compile the necessary records to support customer billing, such as timecards, purchase orders, invoices, sales tickets, etc. Accurately calculate amounts due. Assist with the preparation of invoices to customers. Post transactions to customer accounting records. Ensure fellow team members have the necessary and accurate information to follow-up on outstanding invoices. Learn other aspects of the department functions to provide support as needed. Performs filing and other general clerical office duties Performs other duties as assigned or required What are the perks? We are proud to offer day one eligibility for medical, dental and vision plans. We also offer paid vacation, paid holidays, paid sick time, paid parental leave, and 401(k) plans with company match made every pay period. Maxim has other great offerings including life insurance, AD&D, flex and health savings accounts, wellness programs, critical illness and accident plans, and short-term and long-term disability, plus employee discounts. Additionally, we provide opportunities to expand your skillset and knowledge base. Why Maxim? Our work impacts our local communities, helping transform where people live, work and play. You'll be a part of some of the biggest, most high-profile construction sites across the country and have the opportunity to support our coast-to-coast team across 60 branches in the United States. Education: High school diploma, GED, or equivalent certification required Experience: 2+ years' experience performing billing and/or account reconciliation Knowledge/Skills: Moderate level communication skills - must be able to read and comprehend simple instructions, short correspondence and memos and the ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to other employees of the organization Advanced level organizational skills Advanced level interpersonal and problem-solving skills Moderate level knowledge of MS Office including Word, Excel, and PowerPoint Physical Demands: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk, use hands to finger; handle or feel; and kneel; crouch; or crawl; and talk; or hear; push and/or pull; reach; bend and/or stoop. The employee may occasionally lift and/or move up to 25 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is in a typical office setting. Maxim is an equal opportunity employer and does not discriminate against employees or applicants for employment based on their race, color, religion, creed, sex, national origin or ancestry, age, sexual orientation, disability, genetic information or veteran status, as those terms are defined under applicable laws, or any other characteristic protected by law.

Are you detail-driven, organized, and thrive in a fast-paced environment? Team Chevrolet is looking for a Billing Clerk who plays a critical role in keeping our dealership running smoothly and accurately. If you enjoy working with numbers, collaborating with multiple departments, and being the go-to person for billing accuracy, this could be the perfect fit for you! What You'll Do: Accurately prepare and process invoices for vehicle sales and service transactions Review billing data including vehicle details, pricing, and customer information Maintain and update customer billing records in our accounting system Partner with Sales and Service teams to resolve discrepancies and answer billing questions Process payments and manage accounts receivable Generate billing reports to support management and financial decision-making Assist with month-end closings and account reconciliations Ensure compliance with dealership policies, laws, and regulations Deliver excellent internal and external customer service regarding billing matters Qualifications What We're Looking For: High school diploma or equivalent required Associate degree in Accounting, Finance, or a related field preferred 2+ years of billing or accounting experience, preferably in the automotive industry Strong attention to detail with a high level of accuracy Proficiency with accounting software and Microsoft Excel Excellent organization, communication, and problem-solving skills Ability to handle sensitive financial information with confidentiality Comfortable working independently and as part of a team in a fast-paced environment Why Join Team Chevrolet? Stable, established dealership Supportive team environment Opportunity to grow within the organization Play a key role in the financial integrity of the business Apply today and become part of a team that values accuracy, teamwork, and professionalism.

The Billing Specialist supports the Billing Operations team by reviewing, validating, and ensuring the accuracy of customer invoices across multiple billing cycles and business segments. This position focuses on post-generation quality assurance, identifying discrepancies, and collaborating with analysts, IT, and finance teams to ensure all invoices are correct before release. The role contributes directly to billing accuracy, timeliness, and compliance with company policies and customer contracts. Key Responsibilities * Review invoices after system generation to confirm pricing, formatting, and charge accuracy before distribution to customers. * Conduct quality assurance checks across all billing cycles to ensure completeness and consistency. * Compare invoice data to source systems, billing inputs, or customer contracts to validate correctness. * Identify and document billing variances or recurring issues and escalate to the Billing Operations Supervisor or Analyst for resolution. * Partner with cross-functional teams to resolve discrepancies impacting invoice accuracy or timing. * Maintain records and logs of quality reviews, corrections, and cycle validations for audit and compliance purposes. * Support end-to-end testing and validation during system updates, migrations, or new product introductions. * Participate in process improvement efforts to enhance billing efficiency and data integrity. Provide support to internal stakeholders or customers regarding billing-related questions and corrections. * May perform other duties as assigned. Skills & Competencies * Familiarity with enterprise billing systems (e.g., SAP BRIM or similar) * Strong Microsoft Excel skills for data validation and reconciliation * Understanding of billing controls, revenue processes, and audit readiness * High attention to detail and accuracy * Strong organizational and time-management abilities * Excellent communication and teamwork skills * Problem-solving mindset and willingness to learn new systems and processes Physical Demands & Work Conditions * Primarily office-based with extensive use of computer and standard office equipment * May require extended periods of sitting and data entry * Minimal physical requirements (e.g., ability to lift up to 10 lbs) * Occasional extended hours or weekend work during billing close or cycle validations * Travel up to 5% may be required for training or team collaboration Qualifications WHAT IT TAKES TO CATCH OUR EYE: * Education & Experience: Associate degree in Accounting, Finance, or Business Administration, or equivalent experience * 1-3 years of experience in billing, accounting, or finance operations (telecommunications or SaaS experience preferred) Additional Information BONUS POINTS FOR: * Experience with SAP BRIM or other large-scale billing platforms * Knowledge of telecommunications billing cycles and quality control practices * Exposure to process automation or data analytics tools #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: * Brightspeed's Privacy Notice for California Residents * Brightspeed's Privacy Notice

The Billing Specialist is responsible for submitting authorization requests and enrollment forms to insurance providers, ensuring timely and accurate processing of claims. The specialist will also manage billing inquiries, verify patient insurance coverage, and track the status of authorizations and claims. Additionally, the role involves collaborating with clinical staff to gather necessary documentation, correcting and resubmitting any denied claims, and maintaining compliance with all relevant regulatory requirements. The Billing Specialist contributes to the facility's financial health by optimizing revenue cycle processes and supporting the delivery of high-quality care to clients. ESSENTIAL DUTIES AND RESPONSIBILITIES: § Provide comprehensive administrative support to the Vice President of Clinical Services and the Accounting Manager/Finance Department. § Ensure compliance with North Carolina licensing statutes, regulations, and contractual LME/MCO policies. § Collect and analyze program data, with a specific focus on authorizations and re-authorizations. § Address billing inquiries, verify patient coverage, and monitor the status of authorizations and claims. § Collaborate with clinical staff and the Finance Department to compile necessary documentation, promptly correcting and resubmitting denied claims within a 72-hour timeframe. § Preparation and submission of initial enrollments, target populations, and all documents required for initial authorizations with all MCOs including Alliance, Partners, VAYA § Act as the Liaison between Primary Counselor and MCO when additional information is requested § Respond to ALL denial emails that are received from MCOs including Alliance, Partners, VAYA § Facilitate admission and discharge processes, as well as service planning and service plan reviews § Conduct quality assurance reviews to ensure compliance with licensing and contractual obligations § Adhere to all HIPPA and confidentiality rules and guidelines § Perform additional duties as assigned by the Vice President of Clinical Services within the scope of the position § Actively engage as a member of the Hope Haven Clinical Team § Attending all required organizational meetings. POSITION QUALIFICATIONS: § Associate or bachelor's degree in the Human Services Field or related discipline with a minimum of one (1) year of related experience preferred. § Proficient in Microsoft Office Suite, with an ability to learn additional reporting software as required. § Ability to work effectively with a diverse, underserved population. PHYSICAL REQUIREMENTS: · Keyboarding · Walking/Sitting · Lifting Hope Haven, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Make a Difference in Someone's Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights:This Opportunity:The primary responsibility of the Finance Billing Specialist is to provide financial support through the completion of billing services throughout the agency.What You'll Do: • Maintain and keep orderly all billing functions for assigned area. • Keep supervisor informed of billing problems/continuous denial of service. Problem solve and follow up with any billing denials in timely manner. • Complete reports, assessments, and paperwork as required or requested. • Demonstrate knowledge of statutes, regulations and policies of governing areas in which job responsibilities are performed. • Ensure professional and courteous communications via telephone, fax, face-to-face, correspondence and any other method of communication used with all people served and agency stakeholders. • Create billing invoice files and labels. File all requested paperwork in appropriate files as assigned, keeping them maintained and orderly. • Maintain trainings as required and requested including but not limited to provider trainings that regard billing issues and updates. • Demonstrate knowledge of emergency procedures and assists in crisis situations. • Demonstrate knowledge of and comply with all agency policies and procedures. • Complete all other relevant responsibilities as assigned by the supervisor. • Driving and Travel may be required. Education We're Looking For:High School Diploma (Required) Certifications We're Looking For:Drivers License (Valid) - USAExperience We're Looking For:Private insurance billing experience. | 1 Year | RequiredSchedule:Monday - Friday (8:00am - 5:00pm) Primarily remote position with one day each week on-site (Wednesday).Target Weekly Hours:40Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************. This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.

Mills Auto Group is seeking a full time Billing Clerk/Title Clerk to join our growing team at our Beckley West Virginia location. Applicant must demonstrate good administration, organizational skills and be a team player. Must have basic accounting skills and knowledge of routine accounting functions. Good computer skills and a working knowledge of CDK a plus. Automotive dealership experience is highly preferred. Growth opportunities, competitive pay and great benefits including medical and dental after 60 days. BASIC JOB RESPONSIBILITIES: Post vehicle sales for new and used car sales and ensure required paperwork is accurate. Issue trade payoffs (check or online/eft) Submit all F&I product payables on timely basis Process F&I product cancellations Manage deal receivable, rebates, and inventory schedules Respond to and handle inquiries from sales management as needed Perform basic and routine accounting functions Knowledge of the Title process Other administrative duties as necessary REQUIREMENTS: Previous accounting experience required, dealership preferred Understanding of accounting principles, credits/debits Proficient with standard computer software and accounting software Excellent customer service and communication skills About the Dealership Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 17 years, we are proud to have grown from 1 store to 33. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often. In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees' college education! We encourage you to get involved with our community outside of the office as well - whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.

Job Responsibilities: Bill all New and Used car deals and post into Accounting Organize all paperwork in each deal; check for completeness (signatures, verify VIN, etc.) Process incoming/outgoing Dealer Trades in CDK & process Payoff checks for Trade-ins and mail to appropriate financial institution in a timely manner. Generate and maintain the Salesperson's commission reports Maintains Inventory Schedule & We-Owe Schedule Other general accounting procedures

Job Description S&H Youth And Adult Services in Salisbury, NC is looking for one part-time billing specialist to join our 61 person strong team. We are located on 714 South Main Street .. Our ideal candidate is a self-starter, ambitious, and engaged. Responsibilities 1. Electronically submit claims to insurance companies, keep current on all claims. 2. Investigate, resubmit and appeal any denial claims. 3. Provide requested reports to support billing to CFO, Finance, CEO, accountant, etc. 4. Ensure client demographics and insurance information is accurate and up to date. 5. Maintain Insurance and Claims files. 6. Maintain client confidentiality per HIPAA privacy rule regulations. 7. Communicate issues, info and support needs to CFO/Designee. 8. Provide support regarding insurance claims and payroll issues. 9. Participates in team meetings. 10. Collect and review all progress notes, accountability logs, timekeeping and attendance records using the latest time management software and EHR. 11. Other tasks as needed given by CEO/CFO/Designee. Qualifications High School Diploma Primary Care Billing Experience We are looking forward to receiving your application. Thank you.` By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Overview: We are looking for a detail-oriented and reliable Title/ Billing Clerk to join our team. This position requires no experience but a willingness to work in a team-oriented environment with a positive and polite attitude. The Title/ Billing Clerk will handle various accounting and administrative functions related to vehicle titles, registrations, and documentation. This role requires excellent communication skills, attention to detail, and the ability to meet productivity and quality standards. Qualifications: Education: High School Diploma or equivalent. Experience: Previous experience as a Title Clerk or in a similar role. Previous dealership experience is preferred. Knowledge of the Dealertrack DMS system is a plus. Other Skills: Ability to read and comprehend instructions and information. Professional appearance and demeanor. Excellent communication and customer service skills. Strong attention to detail. Ability to work effectively in a team environment and with diverse groups of people. Physical Requirements: Spend time indoors in air-conditioned environments. Ability to lift 10-25 pounds. General Expectations: Demonstrate initiative by asking questions and listening to determine management and quality requirements. Attend company meetings as required. Maintain an organized follow-up system to ensure projects are completed on time. Willingness to occasionally work evenings for month end close. Set personal performance goals aligned with company standards and develop strategies to meet them. Evaluate actions at the end of each day, week, month, and year to enhance time management and effectiveness. Stay current on industry terminology and technological advancements related to products and services. Understand and comply with federal, state, and local regulations governing the company's business. Follow lawful directions from supervisors and adhere to work rules and procedures. Participate in performance management processes. Foster positive relationships and maintain good morale within the team. Uphold the company's confidentiality and non-disclosure policies. Title Clerk Role Specific Expectations: Desk Duties: Break down deals and send NC title work to DMV or process via CVR. Process out-of-state title work by preparing forms, titles, cutting checks, and following up until completion. Reassign titles received for vehicles stocked in inventory. Process and post CVR bundles daily. Send out processed registrations and plates. Apply for in state or out-of-state duplicates as necessary. Answer customer and bank calls and letters regarding registration and titles. Communicate with banks and auctions for lien releases and title inquiries. Coordinate with runners for weekly runs to SC DMV. Resolve title issues such as missing signatures, POA corrections, and mileage discrepancies. Billing Clerk Role Specific Expectations: Bill all New and Used car deals and post them into accounting. Organize and verify all paperwork for each deal, checking for completeness (signatures, VIN verification, etc.). Process incoming/outgoing Dealer Trades in DealerTrack DMS and process Payoff checks for trade-ins, mailing them to the appropriate financial institution in a timely manner. Generate and maintain Salesperson commission reports. Maintain the Inventory Schedule and We-Owe Schedule. Post, prepare titles, and collect payments for all wholesale deals. Verify the zero balance for each vehicle after processing. Stock in all purchases. Prepare and send payoff checks for purchases. Collect and follow up on titles for purchased vehicles. Keep title schedules and wholesale schedules current and accurate. Note: The above is intended to provide a general overview of the responsibilities and expectations of this position. The Company reserves the right to modify this job description at any time, with or without notice.

Job Description ScentAir delivers billions of lasting impressions for customers around the globe every year. Our cutting-edge scent delivery solutions are tailored for diverse business environments, including restaurants, health care offices, airports, senior living facilities, apartment and multi-unit housing, retail stores, real estate (both commercial and residential), and health clubs and spas. The potential applications are truly limitless! We are the pioneers and innovators in the field, and are proud to be the global leader in Scent Marketing! Our impressive roster of clients features industry giants such as Disney World, Sea World, IHG, Aria Resort and Casino, MGM Grand, Marriott, Hilton, Winmark Brands, Westin Resorts, and Greystar Properties, among many others. Your Position Overview: As an Account Services Specialist , you are pivotal in maintaining and enhancing our client relationships. By coordinating inbound requests through Salesforce.com CRM, your team works to retain customers through customer-centric problem-solving, contract negotiations, and maintaining prompt response times. This role requires effectively reselling the benefits and value of ScentAir products and services, with a strong emphasis on renewing customer contracts. Your Key Responsibilities: • Client Retention: Execute strategies to retain customers, including proactive outbound calls to customers who have requested to cancel. • Customer Needs Evaluation: Identify customer needs and resources required to negotiate renewals and retain business. • Personalized Responses: Provide tailored solutions to ensure high customer satisfaction and exceed their expectations. • Issue Resolution: Resolve customer issues by aligning service features, pricing, value, payment options, and benefits to meet their needs. • Sales Techniques: Use positive sales techniques to motivate customers to continue using ScentAir services or ensure ScentAir receives early termination fees within contract terms. • Service Upgrades: Sell additional or upgraded services while ensuring a quality customer experience. • Database Management: Utilize our databases to access, update, or input account information, maintaining a high quality of accuracy in Salesforce.com CRM. • Negotiation and Discounts: Negotiate pricing and bundling offers, including credits and discounts, according to company guidelines. • Performance Goals: Meet or exceed retention goals and demonstrate the ability to achieve individual performance metrics. Your Qualifications: • Bachelor's Degree or 3+ years of relevant work experience • Effective communication skills (Bilingual is a plus) • Excellent computer skills, including proficiency with MS Office Suite and Salesforce • Excellent interpersonal skills for effective team collaboration • Proactive and able to take initiative with little or no direction • The ability to establish collaborative customer relationships in a fast-paced environment • The ability to thrive in a high pace, growth-focused business environment Why You'll Love Working for ScentAir: • Competitive pay and monthly bonus plan • Benefits: Medical, dental, vision, and life insurance, plus company-matched 401k • Perks: Company-issued laptop and cutting-edge technology support / Hybrid role • Great work environment: Fun, team-focused atmosphere with an employee-driven community outreach program • Paid Time Off: Enhanced holiday schedule and paid time off ScentAir isn't your typical B2B company. We're transforming how businesses connect with their customers through the power of scent. With an unparalleled company culture and commitment to the growth and success of our employees, ScentAir is rapidly growing and has brought scent marketing to over 50,000 clients in over 120 countries. Combining our scent diffusion technology with our extensive fragrance library, we help businesses shape their brand image and create remarkable on-site customer experiences. When you join our team, you will directly contribute to the customer experience your clients create and to our growth worldwide. Powered by JazzHR EVa6zfI6OF

Bill all New and Used car deals and post into Accounting Organize all paperwork in each deal; check for completeness (signatures, verify VIN, etc.) Process incoming/outgoing Dealer Trades in DealerTrack DMS & process Payoff checks for Trade-ins and mail to appropriate financial institution in a timely manner. Generate and maintain the Salesperson's commission reports Maintains Inventory Schedule & We-Owe Schedule

Job Overview: We are looking for a detail-oriented and reliable Title/ Billing Clerk to join our team. This position requires no experience but a willingness to work in a team-oriented environment with a positive and polite attitude. The Title/ Billing Clerk will handle various accounting and administrative functions related to vehicle titles, registrations, and documentation. This role requires excellent communication skills, attention to detail, and the ability to meet productivity and quality standards. Qualifications: Education: High School Diploma or equivalent. Experience: Previous experience as a Title Clerk or in a similar role. Previous dealership experience is preferred. Knowledge of the Dealertrack DMS system is a plus. Other Skills: Ability to read and comprehend instructions and information. Professional appearance and demeanor. Excellent communication and customer service skills. Strong attention to detail. Ability to work effectively in a team environment and with diverse groups of people. Physical Requirements: Spend time indoors in air-conditioned environments. Ability to lift 10-25 pounds. General Expectations: Demonstrate initiative by asking questions and listening to determine management and quality requirements. Attend company meetings as required. Maintain an organized follow-up system to ensure projects are completed on time. Willingness to occasionally work evenings for month end close. Set personal performance goals aligned with company standards and develop strategies to meet them. Evaluate actions at the end of each day, week, month, and year to enhance time management and effectiveness. Stay current on industry terminology and technological advancements related to products and services. Understand and comply with federal, state, and local regulations governing the company's business. Follow lawful directions from supervisors and adhere to work rules and procedures. Participate in performance management processes. Foster positive relationships and maintain good morale within the team. Uphold the company's confidentiality and non-disclosure policies. Title Clerk Role Specific Expectations: Desk Duties: Break down deals and send NC title work to DMV or process via CVR. Process out-of-state title work by preparing forms, titles, cutting checks, and following up until completion. Reassign titles received for vehicles stocked in inventory. Process and post CVR bundles daily. Send out processed registrations and plates. Apply for in state or out-of-state duplicates as necessary. Answer customer and bank calls and letters regarding registration and titles. Communicate with banks and auctions for lien releases and title inquiries. Coordinate with runners for weekly runs to SC DMV. Resolve title issues such as missing signatures, POA corrections, and mileage discrepancies. Billing Clerk Role Specific Expectations: Bill all New and Used car deals and post them into accounting. Organize and verify all paperwork for each deal, checking for completeness (signatures, VIN verification, etc.). Process incoming/outgoing Dealer Trades in DealerTrack DMS and process Payoff checks for trade-ins, mailing them to the appropriate financial institution in a timely manner. Generate and maintain Salesperson commission reports. Maintain the Inventory Schedule and We-Owe Schedule. Post, prepare titles, and collect payments for all wholesale deals. Verify the zero balance for each vehicle after processing. Stock in all purchases. Prepare and send payoff checks for purchases. Collect and follow up on titles for purchased vehicles. Keep title schedules and wholesale schedules current and accurate. Note: The above is intended to provide a general overview of the responsibilities and expectations of this position. The Company reserves the right to modify this job description at any time, with or without notice.