Account representative jobs in Cleveland, OH

Responsibilities: * The Customer Account Rep is responsible for receiving, reviewing, and entering purchase orders into the enterprise resource planning (ERP) system. * Raising quotes and customer documentation, prioritizing workload to ensure the customer receives an excellent service at all times. * Respond to various customer emails and phone calls to manage their orders and enquiries; the Customer Account Representative will serve as the primary point of contact by customers" buyers and supply chain personnel. * Coordinate site visits to Client's facilities and set-up customer meetings as required. * Refer any pricing queries to the Senior Customer Account Representative and/or the Commercial functions to ensure accurate pricing is applied. * Track and reconcile internal and external customer score cards, which includes verification of the metrics by which Client is judged. * Produce costing sheets in collaboration with colleagues from Procurement, Demand Planning and Manufacturing departments as required in order to produce accurate quotes. * Use SAP product recognition to identify runner/repeater parts and what can be sold to the customer, as well as checking lead times. For any stranger/alien parts raise the relevant enquiry process. * Upon receipt of orders for 'out-of-production' products, gather the information necessary to prepare a quotation, which includes pricing, production lead time and Megitt terms and conditions. * Deliver quotations to customers and coordinate with various functional leaders to ensure questions are answered until the order is received or the opportunity is closed as lost * Monitor and actively manage customer portals to ensure prices, quantities, lead times and contract terms are acceptable in accordance with authority delegated by appropriate functional leaders (i.e., Finance, Commercial, and Operations) Job Specifications Education Level: (Required): Bachelor's Degree or at least 1-2 years of relevant industry experience (Preferred): Bachelor's Degree and equivalent experience Field of Study/Area of Experience: Customer service, Microsoft Office Suite, SAP, Salesforce.com, Robot Morning/Demand Line 2+ years of experience in customer service Skills, Knowledge and Abilities * Aware of the regulations pertaining to the products and customers for which the employee is responsible (i.e., FAR, DFARS, DEFCONS, etc.) * Ability to understand and follow specific instructions and procedures * Ability to gather data, to compile information, and prepare reports * Strong verbal and written communication skills * Excellent customer service orientation * Well-organized, detail-oriented, and ability to multi-task * Ability to prioritize duties, in order to meet deadlines * Strong computer skills, including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers * Knowledge of SAP and/or Salesforce

Job title: Customer Support Rep Duration: 6+ months * Military specific to support CX onboarding, * Returns and Credits specific to support CX onboarding, * Aftermarket Growth for APAC (airlines) Job Core Responsibilities The Customer Account Rep is responsible for receiving, reviewing, and entering purchase orders into the enterprise resource planning (ERP) system. Raising quotes and customer documentation, prioritizing workload to ensure the customer receives an excellent service at all times. Respond to various customer emails and phone calls to manage their orders and enquiries; the Customer Account Representative will serve as the primary point of contact by customers' buyers and supply chain personnel. Coordinate site visits to facilities and set-up customer meetings as required. Refer any pricing queries to the Senior Customer Account Representative and/or the Commercial functions to ensure accurate pricing is applied. Track and reconcile internal and external customer score cards, which includes verification of the metrics by which is judged. Produce costing sheets in collaboration with colleagues from Procurement, Demand Planning and Manufacturing departments as required in order to terms and conditions. Deliver quotations to customers and coordinate with various functional leaders to ensure questions are answered until the order is received or the opportunity is closed as lost Monitor and actively manage customer portals to ensure prices, quantities, lead times and contract terms are acceptable in accordance with authority delegated by appropriate functional leaders (i.e., Finance, Commercial, and Operations) Job Specifications Education Level: (Required): Bachelor's Degree or at least 1-2 years of relevant industry experience (Preferred): Bachelor's Degree and equivalent experience Field of Study/Area of Experience: Customer service, Microsoft Office Suite, SAP, Salesforce.com, Robot Morning/Demand Line 2+ years of experience in customer service Skills, Knowledge and Abilities Aware of the regulations pertaining to the products and customers for which the employee is responsible (i.e., FAR, DFARS, DEFCONS, etc.) Ability to understand and follow specific instructions and proce Experience processing orders for foreign entities and ensuring export compliance

The Member Support Representative is considered the “front line” of the ministry in assisting members with general inquiries by phone and email. This entry-level role is ideal for candidates who enjoy engaging with people, are servant-minded, and can provide compassionate and professional support. In addition to answering questions and resolving issues, the position also provides opportunities to minister to members through prayer and spiritual encouragement. WHAT WE OFFER Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training ESSENTIAL JOB FUNCTIONS Respond to member inquiries via phone and email promptly, with time sensitivity and professionalism. Verify and update member information accurately in CHM's systems. Log and track all interactions in the member management system (Gift Manager or CRM). Follow standard operating procedures (SOPs) when handling common inquiries. Provide accurate information about CHM guidelines, membership, billing, and processes. Attract prospects by answering questions, giving suggestions, and making recommendations to obtain membership when appropriate. Review and assess member concerns, escalating to management when necessary. Handle escalated or emotional calls with empathy, offering prayer or spiritual encouragement when appropriate. Meet established performance standards (e.g., call volume, response time, member satisfaction). Participate in team meetings, training sessions, and development opportunities to stay current with CHM policies and systems. Protect member confidentiality and comply with HIPAA and organizational privacy standards. Thrive in a collaborative team environment and contribute positively to overall team goals. Uphold the mission, vision, values, and service standards of CHM in every interaction. Maintain a professional demeanor at all times. Perform other job duties as assigned by management. QUALIFICATIONS & EXPERIENCE REQUIREMENTS Required: High School Diploma or equivalent. Preferred: Some college coursework in business, communications, or related field; or 1-2 years of customer service experience. Proficiency in Microsoft Office programs (Word, Excel, Outlook). Ability to operate a PC and navigate information systems/applications (Gift Manager or similar CRM software). Experience using routine office equipment (fax, copier, printers, multi-line telephones, etc.). Strong verbal and written communication skills, with active listening ability. Strong organizational, analytical, and problem-solving skills. Ability to manage workload, multi-task, and adapt to changing priorities. Patience, empathy, and conflict-resolution skills for handling sensitive or difficult calls. CORE COMPETENCIES Interpersonal Communication Servant Leadership Mindset Teamwork & Collaboration Conflict Resolution Detail Orientation & Accuracy Adaptability & Flexibility PERFORMANCE EXPECTATIONS Maintain accuracy and efficiency in all member records updates. Meet or exceed department standards for call and email response times. Consistently achieve high member satisfaction scores. Demonstrate reliability, accountability, and professionalism in all duties. WORK ENVIRONMENT & PHYSICAL REQUIREMENTS Standard schedule: Monday-Friday, 9:00 AM-5:00 PM (with flexibility for ministry needs). Office-based environment with regular phone and computer use. Ability to sit at a desk and use a computer/phone for extended periods. Manual dexterity for typing and handling office equipment. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.

Our In-Home Sales Reps provide a world-class customer experience by selling the Pella Promise; “The best product for your home and budget, a no-mess no-guess installation, with a total care guarantee.” We strive to make a positive difference in our customer's lives by delivering innovative products and services that bring comfort, pride, and peace of mind. Pella Windows & Doors by Gunton Corporation, is a leader in our industry. As the largest independent distributor of Pella Windows & Doors, our sales representatives provide solutions for our customer's window and door needs and are a key component in our 90+ years of success. Come be a part of our exciting growth! TERRITORY We love when our Sales Reps live in the territory they sell. Each of our territories are centered around our showrooms which are located in the following areas: Akron, OH Canfield, OH Highland Heights, OH Westlake, OH RESPONSIBILITIES Always exhibit the highest standard of personal ethics and adhere to all Gunton Corporation policies. Represent and sell replacement Pella products and Gunton services to homeowners. Aggressively execute on all opportunities through effective time management skills and efficient use of contact management software. Execute scheduled in-home appointments assigned by Area Sales Manager, which may include evenings and Saturdays. Develop and maintain solid team-based relationships and communications with internal personnel. Visit and/or contact all jobs during and/or post installation to ensure a World Class Customer Experience. Continually update and leverage knowledge of Pella and competitor products. REPORTING RELATIONSHIP Reports to Area Sales Manager MINIMUM QUALIFICATIONS A valid driver's license and acceptable driving record Ability to lift and carry sales tools that could weigh up to 50 pounds PREFERRED QUALIFICATIONS One (1) or more years of experience in In-Home sales College degree Experience in Outside Sales Experience in Construction COMPENSATION Base salary plus uncapped commission Average first-year earning potential: $85,000 - $115,000 WHAT WE OFFER No Overnight Travel Small Geographical Territories Paid Training Vehicle Allowance Phone and Laptop Paid Vacation Paid Maternity & Paternity Leave Insurance (Health, Vision, Dental, Life) Flexible Spending Account 401(k) & Profit Sharing Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.

FULL-TIME Applicants must be located in Northeast OH. The Billing Specialist is responsible for ensuring that all providers are enrolled and active w/multiple payers to ensure timely billing of services. The role is responsible for processing, verification, and preparation of all commercial claims for insurance clients. The position maintains records of payments and handles administrative detail and follow-up. Essential Functions and Duties: Support the creation and implementation of a streamlined provider credentialing process to ensure appropriate enrollment of clinical staff, ensuring service delivery coincides with efficient and timely billing. Manage and update provider credentialing tools and processes to ensure there are no lapses in service delivery due to the inability to bill for services. Daily posting of Insurance payments and electronic remittance adviser (ERA) files (a.k.a. 835 transactions). Provide insurance verification and prior authorization for clients. Daily posting of Explanation of Benefits (EOB) and Explanation of Payments (EOP) for non-payments; management of denials and rebill/ Coordination of Benefits (COB) issues. Weekly compile and transmit claims Upload EOB into scanning solution (eBridge). Assists with prior authorization/benefit coordination and rebill claims, as needed. Assists with weekly submission of Centers for Medicare & Medicaid Services (CMS) claims Identify and assists in resolution of errors for all Insurance claims Performs regular review and investigates unpaid claims and other accounts receivable management projects. Assist clients in accessing and trouble shooting our Payment Hub, an online payment system. Fixes and Reversal of Payment issues on the Ohio MITS portal Maintain orderly, current, and up-to-date records of client insurance coverage to ensure accurate client files Assist other staff with general inquires and requests, as needed Unique responsibilities as assigned by supervisor or Management Qualifications: Associate degree or equivalent education from a two-year college or technical school with major in Medical Billing/Coding and/or Accounts/Receivable, plus 3-5 yrs. billing experience. Knowledge, Skills and Abilities: Excellent and proven attention to detail Strong computer/software management skills Excellent math skills. Ability to work well within a team environment Ability to work with a diverse group of people Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act (ADA) of 1990 and the Americans with Disabilities Amendments Act (ADAA) of 2008. While performing this job, the employee is regularly required to sit, talk, and hear. This job requires filing, opening, and closing of file cabinets, and the ability to bend and/or stand as necessary. This job is frequently required to use hands; handle, feel and reach with hands and arms; and may occasionally lift and/or move files and other related materials up to 20 pounds. The position requires regular use of a computer, calculator, and telephone. Work Environment: This job operates in a professional office environment and in the community. While performing the duties of this position in the office this role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The employee will occasionally travel by automobile and is exposed to changing weather conditions. The employee may be required to drive daily to nearby locations for meetings or visits to assigned work sites. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. EEO Statement Red Oak is proud to be an equal opportunity workplace. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

The Drop Ship Invoicing Specialist is responsible for accurately and efficiently processing all drop ship sales transactions, ensuring timely and compliant billing and payment workflows. This position plays a critical role in maintaining the integrity of the company's financial records by reconciling supplier invoices, managing customer billing, and supporting various accounting functions as needed. Essential tasks of the position * Process all drop ship payables and customer invoices accurately and within established timeframes. * Reconcile and process credits to customers for pricing discrepancies or adjustments. * Prepare and process credit and rebill transactions for internal accounting purposes. * Manage consignment billing processes, ensuring correct timing and documentation. * Prepare commission invoices and related documentation for applicable transactions. * Oversee prepaid supplier management, including payment tracking and reconciliation. * Ensure all transaction documents are properly scanned, stored, and maintained in compliance with Palmer Holland document retention policies. * Communicate proactively with internal departments, suppliers, and customers to resolve billing or invoicing issues. * Provide backup and cross-functional support to other members of the Accounting team as needed. * Perform additional duties and special projects as assigned by management. Note: The outline of duties is not arranged in order of priority. These duties are not meant to restrict initiative, but rather to describe baseline activities. These duties will from time to time be altered to suit the needs of the company. We are a tobacco and drug free, professional environment. Requirements Education * Associate degree in accounting, Finance, or related field preferred; equivalent experience considered. Experience * 2+ years of experience in accounts payable, receivable, or billing roles - manufacturing or distribution industry experience a plus. Knowledge/Skills * Intermediate level of expertise in MS Office and Contact Management Software * Excellent verbal and written communication abilities * Ability to maintain professional conduct that exemplifies the corporate policies at all times, particularly when interacting directly with internal and external customers * Ability to handle sensitive information with confidentiality and discretion * Detail oriented with strong, accurate clerical skills * Proficient at multi-tasking * Proactive problem solver * Highly motivated Physical Requirements * Satisfactory motor skills relevant to position * Ability to sit for long periods of time * Ability to lift up to 25 pounds

Job Description Billing and Accounts Receivable Full-time, Great Pay and Benefits! Immediate Opening! We are moving in February 2026 to Westlake!! Pay Range: $17/hr. to $20/hr. Achievement Centers for Children is a Cleveland, Ohio-based non-profit organization that is nationally recognized for its excellence in helping children with disabilities and their families achieve and thrive. Employment with us is rewarding personally and professionally. We are currently seeking a full-time Billing & Accounts Receivable staff member to work out of our Highland Hills office, with plans to move to the Westlake Office in 2026. Some of the responsibilities include: Communicating and coordinating with funding sources to obtain client funding approval before provision of services Discussing payment arrangements and subsidy options with families Creating invoices, billing utilizing the County software system, and submitting invoices for payment Completing attendance verification for all programs and compiling data summaries Processing and posting payments received Making collection calls and sending clients to collections when necessary The right candidate must have: High school diploma is required, 2 years of college in a related field preferred. Billing and collection experience required. Must have strong customer service and interpersonal skills Experience with Excel, Outlook, and Microsoft office (Quickbooks a plus). Be highly organized, display initiative, and be detail-oriented. Occasional travel to a local satellite office required. Must have a valid driver's license, auto insurance, and reliable transportation. We offer excellent health and welfare benefits, including generous paid time off, retirement savings plan, and opportunities for professional development. Achievement Centers for Children values and promotes diversity and is an Equal Opportunity Employer

CHC is a non-profit social service agency in the Akron area whose mission is to treat, inspire, support and empower individuals and families impacted by the disease of addiction. CHC has been a critical part of Ohio's efforts to treat and prevent substance use disorders since 1974. We are currently looking for a full time Medical Billing Representative to work in our busy addiction treatment center, Monday through Friday. The Billing Representative's duties include: Intake admissions Work claim denials Process corrected claims Work with payers to resolve unpaid claims and ensure reimbursement of highest allowable revenue per contract Follow-through on claim status Problem solving Account reconciliation Minimum Requirements: High School Diploma or equivalent, at least 2 years in similar position. Must have strong computer skills with knowledge of modern office practices, procedures and equipment and be detail oriented. Must have experience in all facets of Medicare, Medicaid and insurance billing (electronic). Why you would love it here Medical, dental and vision benefits for employees working 30+ hours weekly! 32 paid days off per year! (holidays, vacation, personal and sick days!) Referral Bonuses! 403b, with company match after one year! Professional licensure fee reimbursement! Company Sponsored Training Opportunities - based on position Employee Assistance Program (including Health Management, Family Support and Financial Advice/Assistance)! CHC is an Equal Opportunity Employer and Provider of Services. We are a non-smoking facility.

**REM Community Services** **,** a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. **Billing Coordinator** **Full Time - Wage 16.75/ hourly** **OUR MISSION AND PERFORMANCE EXPECTATIONS** The MENTOR Network is a mission driven organization dedicated first and foremost to the children and adults we serve and support. The Network expects all employees to be mindful of this mission, and to perform their job to its fullest, and as stated in their job description. **SUMMARY** The Funds Specialist is a full time position and is considered nonexempt and paid hourly. The Funds Specialist is responsible for overseeing the maintenance and protection of individual funds for an assigned state or region. The Funds Specialist monitors implementation of individual fund policies and procedures, audits individuals' accounts, reviews reconciliations and reports mismanagement or abuse of individual funds. The Funds Specialist may perform Representative Payee duties and payee account transactions for the individuals served. The Funds Specialist works at the state or regional office. **ESSENTIAL JOB FUNCTIONS** To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below: **Money Management Services and Bank Accounts** + Coordinates and manages funds in alignment with money management plans and financial transaction consents. + Performs Representative Payee Designee duties, as assigned. + Administers pre-paid bank card programs, as applicable. + Tracks and records deposited funds for beneficiaries and deposits payments when necessary. + Assists with opening irrevocable burial trusts, special needs trusts, etc. and coordinates handling of individual funds in the event of death. + Completes routine and end of year tax filing for applicable persons served. **Financial Transactions, Registers, and Supporting Documentation** + Reviews and processes routine personal spending and special requests for funds, promptly recording on corresponding transaction registers or ledgers. + Maintains records of expenditures, including original receipts and signatures. + Makes payments on behalf of persons served, including room and board, rent, utilities, medical co-payments and others. + Follows policy and procedure when issuing checks from individual fund accounts. **Account Reconciliation, Audits, and Recordkeeping** + Reconciles transaction registers to funds source (ledgers/etc.) at least monthly or more frequently, as applicable. + Reviews transaction registers to verify accuracy of transactions register balances by reviewing starting and ending balances, deposits, expenditures, cash count, and bank card or account balance verification. + Brings questions or inconsistencies to the primary money manager (or other party if this person is suspected) for resolution. + When an external party is Representative Payee, maintains records and shares them with the external Representative Payee, as indicated. **Reporting** + Conducts routine reviews of account balances and, as indicated, completes high balance alert notifications and takes steps to avoid exceeding asset limits to maintain eligibility. + Assists with reporting combined asset and account information to benefit entities (e.g., Social Security Administration). + Assists with collecting and organizing documents for external audits of Representative Payee Accounts. + Promptly reports suspected misuse of funds or property, as required by applicable policy and procedures. **Other** + Performs other related duties and activities as required. **SUPERVISORY RESPONSIBILITIES** + None **Minimum Knowledge and Skills required by the Job** _The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job:_ **_Education and Experience:_** + High school diploma/GED required Associates degree in related field preferred with account management experience preferred. + Proficiency in accounting, intermediate to advanced computer skills and applications preferred. **_Certificates, Licenses, and Registrations:_** + Current driver's license, car registration and auto insurance if driving on the behalf of the Company. **_Physical Requirements:_** + **Light work.** Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. **AMERICANS WITH DISABILITIES ACT STATEMENT** External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodations to be determined on a case by case basis via the interactive process. Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S. _As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law._

Join an Industry Leader in Aerospace Innovation - Right Here in Kent, Ohio! Staff Accountant Schneller, part of the TransDigm Group, designs and manufactures high-performance engineered materials for the global aerospace industry. Our products fly on nearly every commercial aircraft in the world-and we're proud of the people who make that possible. We're looking for a detail-driven, motivated Staff Accountant to join our dynamic finance team. In this role, you'll take ownership of Accounts Receivable, Credit, and Collections, while gaining exposure to a wide range of accounting functions including general ledger, cost accounting, and month-end close activities. If you're eager to learn, ready to take on challenges, and thrive in a collaborative environment where your contributions matter-we want to hear from you! What You'll Do: - Manage invoicing, collections, and credit analysis for key customers -Support month-end and year-end close processes -Prepare reports and forecasts for management review -Participate in audits and continuous improvement initiatives -Contribute to a team dedicated to quality, precision, and integrity What You Bring: Bachelor's Degree in Accounting or Finance 0-3 years of accounting experience (manufacturing experience a plus) Strong Excel and ERP skills Knowledge of GAAP and sound accounting practices Excellent communication and teamwork skills To conform with US export regulations and ITAR 120.15 and EAR Part 772, incumbents for this role must be eligible for any required authorizations from the US government. Why Schneller? At Schneller, you'll be part of a company with a 60+ year legacy of aerospace excellence-and a culture built on innovation, integrity, and growth. As part of TransDigm, you'll enjoy the stability of a global leader with the agility of a close-knit local team. Ready to launch your career? Apply today and help keep the world flying.

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. : Billing Specialist - Remote Delivering the right care, at the right time, in the right place is the mission that drives Elara Caring, and that starts with the right people. We have extraordinary employees with a passion and enthusiasm to exceed the expectations of each patient we serve, each visit, every day-and that could include you. Elara Caring is looking for a passionate Billing Specialist to join our elite team of healthcare professionals and make a difference, one patient at a time. Why Join the Elara Caring mission? * Supportive, collaborative environment * Unique, rewarding opportunity caring for patients in their homes * Competitive compensation * Comprehensive onboarding and mentorship * Opportunities for advancement and growth * Medical, dental, and vision benefits, 401K and paid-time off for full-time staff. What is Required? * Associates Degree preferred * 5 years of billing experience in an appropriate clinical care setting or home health environment preferred * Positive attitude * Dedication to quality patient care * Strong communication skills * Reliable transportation to perform job duties Apply with Elara Caring today! This is not a comprehensive list of all job duties; a full will be provided. We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to ********************.

Full time (in person) billing position. Monday through Friday from 8am to 4pm. Responsible for billing claims to the appropriate payor and following up on unpaid claims Essential Duties & Responsibilities: Verifies insurance eligibility Enters pertinent data elements into the billing system , and submits claims to the proper payor Follows up with payors on unpaid claims, and takes action to correct issues delaying payment Requests authorizations required for claims processing Demonstrates excellent communication skills when communicating with patients, payors and facilities Completes special assignments and projects with minimal supervision and consistently meets the department's performance, production and quality standards Demonstrates knowledge and compliance with insurance local state and federal regulations related to ambulance billing Processes correspondence with adherence to the Health Insurance Portability and Accountability Act (HIPAA) guidelines Maintain knowledge of functional area and company policies and procedures Qualifications: Minimum High School Diploma or equivalency Experience in medical billing preferred, but not required Healthcare, medical terminology and third party payer knowledge preferred Excellent interpersonal, verbal and written communications skills Ability to multitask in a fast paced dynamic environment Maintain a positive and professional attitude at all times Strong skills with MS office and windows applications Proficient personal computer skills Typing of at least 40 WPM. Ability to maintain the highest level of confidentiality Ability to work in a team fostered environment

Dental Billing Associate Hours: Monday-Friday PRIMARY PURPOSE The Billing Associate works closely with insurance carriers, providers and fellow staff to meet the billing and payment needs of our patients and the organization as a whole. EDUCATION AND CERTIFICATION REQUIREMENTS Must have a high school diploma or GED. SKILL AND EXPERIENCE REQUIREMENTS Required - at least 2 years of dental billing experience, preferably in a community health center environment. Required - must have knowledge of insurance processes and procedures. Required - strong computer skills with proficiencies and previous experience in Outlook, Word, Excel, and electronic claims filing. Required - knowledge of dental terminology in order to properly code. Ability to independently coordinate multiple tasks. Ability to maintain a calm and professional demeanor and communicate enthusiastically with patients. Ability to be responsive in working with a culturally-diverse patient population. Ability to work cooperatively with others. PHYSICAL DEMANDS Extensive use of computer and telephone. Some lifting of supplies and equipment up to 50 lbs. 20% walking or standing, 80% sitting at a desk. Category III re: exposure to blood, bodily fluids, and communicable diseases. ESSENTIAL FUNCTIONS Gather all pertinent information required to complete the billing process which includes but is not limited to the follow actions: enter charges, payments, and adjustments into the practice management system prepare and transmit electronic insurance claims print and mail paper insurance claims and patient statements review denied claims and resubmit as appropriate monitor reimbursements Investigate instances of low reimbursement and stay current with changes in reimbursement regulations. Must maintain accurate records. Obtain patient financial history and determine their ability to pay current charges based on federal poverty guidelines, when needed. Comply with HIPAA guidelines as all times BENEFITS Excellent Training and Orientation Program Paid Holidays Generous Paid Time Off (PTO) Health, Dental, and Vision Insurance Prescription Coverage Employer Paid Life Insurance Employer Paid Short- and Long-Term Disability 401(k) Retirement Plan Giving back, outreach, and true advocacy to the patient community we serve. Lorain County Health & Dentistry (LCH&D) is an Equal Opportunity Employer and is committed to adhering to employment practices in accordance with the EEOC. LCH&D will ensure that all persons with disabilities are provided reasonable accommodations for the hiring process. If an accommodation is needed please contact the LCH&D Human Resources Department at **********************************

Job Description Managed Care / Medicaid Billing Specialist Facility: Arbors at Fairlawn We invite you to apply and be part of a team that truly values your contribution. We offer competitive wages and are committed to fostering a workplace where growth, teamwork, and patient-centered care are at the forefront. At the end of each day, knowing that you've made a meaningful impact in the lives of our residents will be your greatest reward. Why Choose Arbors? One of Ohio's Largest Providers of long-term care skilled nursing and short-term rehabilitation services. Employee Focus: We foster a positive culture where employees feel valued, trusted, and have opportunities for growth. Employee Recognition: Regular acknowledgement and celebration of individual and team achievements. Career Development: Opportunities for learning, training, and advancement to help you grow professionally. Key Benefit Package Options? Medical Benefits: Affordable medical insurance options through Anthem Blue Cross Blue Shield. Additional Healthcare Benefits: Dental, vision, and prescription drug insurance options via leading insurance providers. Flexible Pay Options: Get paid daily, weekly, or bi-weekly through UKG Wallet. Benefits Concierge: Internal company assistance in understanding and utilizing your benefit options. Pet Insurance: Three options available Education Assistance: Tuition reimbursement and student loan repayment options. Retirement Savings with 401K. HSA and FSA options Unlimited Referral Bonuses. Start a rewarding and stable career with Arbors today! Education and Licensure: 3 years of Billing experience in a Long-Term Care/Skilled Nursing Facility setting. High School Diploma or equivalent. 3-5 years in accounts receivable in a healthcare environment; preferred Skills and Abilities: Knowledge with Managed Care, Medicare, Medicaid, and Coinsurance and follow-up. Proficient in relevant computer software, Point Click Care, Excel. Prepare, bill, and follow up on Managed Care claims ensuring timely and proper reimbursement. Bill and follow up on secondary claims associated with Manage Care primary billing. Post all payments for Managed Care timely and properly, moving copay amounts to the proper payer source as needed. Thorough understanding of Managed Care, Medicare, and Medicaid in SNF setting Thorough understanding of ADRs (Additional Documentation Request) in both Managed Care and Medicare billing Maintain up to date knowledge of changes in the healthcare industry that affect SNF billing policies and procedures. Take on special projects as needed by management. Resolve any discrepancies through research put forth on the Policy & Procedures of the AR department. Provide complete and accurate documentation for any Write-Offs proposed by the Medicaid biller. Point Click Care system experience is ideal but not required. Strong working experience using Microsoft Excel. Working knowledge of insurance policies and appeals. Other duties as assigned.

Job DescriptionDescriptionAs a Billing Specialist you will be responsible for overseeing the billing process for customers, patients, and MVP platforms. This position performs many accounting, customer service, and organizational tasks to promote the financial health of the organization. Schedule: Monday-Friday 8:00am-5:00pm What you will be doing Problem solving to reconcile outstanding balances from insurances and patients Discussing open balances with patients and collect payment accordingly Maintaining collection agency accounts Placing outgoing calls to insurance companies and patients to resolve outstanding claims/balances Exhibiting knowledge of medical insurance and proper use of computer software Posting charges, payments and adjustments in Allscripts Practice Management software Communicating effectively and professionally with physicians, co-workers, managements and patients Performing general office duties and other duties as assigned What you know Required High school diploma or GED Knowledgeable in ICD-10 & CPT Codes Desired One (1) or more years of customer service experience Ophthalmology, Optometry, Ambulatory Surgery Center, and/or Optical billing experience Experience in Revenue Cycle Management What you will receive Competitive wages Robust benefit package including medical, dental, life and disability (short- and long-term) insurance Generous paid time off (PTO) program Seven (7) company paid holidays 401(k) retirement plan with company match An organization focused on People, Passion, Purpose and Progress Inspirational culture

R10069038 Collections Specialist (Evergreen) (Open) Airgas is Hiring for a Collections Specialist in Independence, OH ! At Airgas, we RESPECT, HONOR and VALUE diversity. We are invested in cultivating a dynamic and inclusive culture. We are looking for you! Strong passion for fostering an environment of Diversity, Inclusion and Respect. Experience with developing, contributing, and supporting Airgas' commitment to a World Class Service, exceeding customer expectations and building brand loyalty. Schedule: Hybrid (Upon training completion) Pay - 22 an hour Excellent Benefits: Airgas offers a full benefits package that includes: Medical, Dental, Vision, Life, AD&D, Short Term and Long Term Disability Insurance, Vacation, Sick, Paid Holidays, 401(k) Retirement Plan with company match, Tuition Assistance and much more! Benefits Start after 30 days of employment Recruiter: Natasha Walker/ ************************* / ************ Manage and reconcile an account portfolio, prioritizing efforts to maximize collections while identifying accounts at risk of delinquency. Resolve customer account issues, including past due invoices, and negotiate payment settlements as necessary. Assist in resolving non-payment issues. Collaborate with Cash Applications, Dispute Management, and Special Handling teams to resolve unpaid cash, non-payment issues, and customer disputes. Initiate reviews and recommendations regarding final demand notices and outside collections with Field Sales and Collection management. Maintain professional relationships with branch managers, account managers, and area sales managers. Inform regional managers of issues when appropriate. ________________________Are you a MATCH? Demonstrated excellence in oral and written communication and interpersonal skills. Ability to adapt communication style to various customer situations. Positive attitude and willingness to learn, coupled with the ability to collaborate effectively within a team. Customer-focused behavior, including building positive relationships and understanding customer needs. Ability to handle challenging situations diplomatically and professionally. Strong analytical and problem-solving skills, with the ability to make independent decisions and escalate issues when necessary. Proficiency in Google Suite applications and/or Microsoft Office (Word, Excel). SAP experience preferred. High School Diploma/GED required. Associate's/Bachelor's degree preferred. ________________________ Benefits We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program. _________________________ Your DIFFERENCES enhance our PERFORMANCE At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _________________________ About Airgas Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients. Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose. _________________________ Equal Employment Opportunity Information We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com. _________________________ California Privacy Notice

The Billing Specialist generates insurance claims and patient statement billings and collects outstanding insurance or patient balances. Essential Functions Makes follow-up phone calls on accounts with outstanding balance Maintains standards to ensure systematic, consistent and timely collection follow-up Follow-up on accounts with outstanding balances that do not have appropriate payment arrangements The Aged Trial Balance report will be printed every other week and every outstanding account should be worked All notes regarding written and/or verbal communication on the account will be maintained in the “MEMO” file on the patient's account and should include the following: Date of collection work Time of collection work Telephone # of contact Full name of contact Location of contact (home, work, employer, insurance co.) Complete summary of conversation Next follow-up date based on payment promises Collector's initials Prior to sending accounts to a collection agency for follow-up, dates for all patient statements should be documented in the “MEMO” file. (refer to the batch statement record to obtain statement billing dates) Insurance Due Accounts should have the initial follow-up call made 30 days following the date of service. Subsequent follow-up calls should be made every 14 days until the balance is paid. Insurance Due balances not paid within 90 days from date of service will be transferred to patient due and billed to the patient Patient Due Accounts should have the initial follow-up call made 14 days following the date of service. Subsequent follow-up calls should be made every 14 days until the balance is paid or until adequate payment arrangements are made according to the Prompt Pay Discount policy (FIN04.08) . Patient due balances aged 60 days that do not have adequate payment arrangements will be sent to a collection agency for follow-up. Any uncollected balances aged 180 days that do not have payment arrangements made will be written off as bad debt in accordance with the Bad Debt Write-off policy (FIN04.12) All Outstanding Accounts aged 120 days without appropriate payment arrangements will be sent to a collection agency. Any uncollected balances aged 180 days that do not have payment arrangements made will be written off as bad debt in accordance with the Bad Debt Write-off policy (FIN04.12) . The following information should be included with the accounts when sent to the collection agency: Print screen of all collection memos Print screens of patient demographics, billing data, insurance verification/authorization information, statement dates, etc Patient Statements will be generated on a 14 day cycle. Statements should be printed every Thursday evening and mailed out the following morning Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to sit, converse, and listen; use hands to touch, handle, or feel objects, tools or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee must be able to lift and/or carry over 20 pounds on a regular basis and be able to push/pull over 25 pounds on a regular basis. The employee must be able to stand and/or walk at least five hours per day. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionDescription: FULL-TIME Applicants must be located in Northeast OH. The Billing Specialist is responsible for ensuring that all providers are enrolled and active w/multiple payers to ensure timely billing of services. The role is responsible for processing, verification, and preparation of all commercial claims for insurance clients. The position maintains records of payments and handles administrative detail and follow-up. Essential Functions and Duties: Support the creation and implementation of a streamlined provider credentialing process to ensure appropriate enrollment of clinical staff, ensuring service delivery coincides with efficient and timely billing. Manage and update provider credentialing tools and processes to ensure there are no lapses in service delivery due to the inability to bill for services. Daily posting of Insurance payments and electronic remittance adviser (ERA) files (a.k.a. 835 transactions). Provide insurance verification and prior authorization for clients. Daily posting of Explanation of Benefits (EOB) and Explanation of Payments (EOP) for non-payments; management of denials and rebill/ Coordination of Benefits (COB) issues. Weekly compile and transmit claims Upload EOB into scanning solution (eBridge). Assists with prior authorization/benefit coordination and rebill claims, as needed. Assists with weekly submission of Centers for Medicare & Medicaid Services (CMS) claims Identify and assists in resolution of errors for all Insurance claims Performs regular review and investigates unpaid claims and other accounts receivable management projects. Assist clients in accessing and trouble shooting our Payment Hub, an online payment system. Fixes and Reversal of Payment issues on the Ohio MITS portal Maintain orderly, current, and up-to-date records of client insurance coverage to ensure accurate client files Assist other staff with general inquires and requests, as needed Unique responsibilities as assigned by supervisor or Management Qualifications: Associate degree or equivalent education from a two-year college or technical school with major in Medical Billing/Coding and/or Accounts/Receivable, plus 3-5 yrs. billing experience. Knowledge, Skills and Abilities: Excellent and proven attention to detail Strong computer/software management skills Excellent math skills. Ability to work well within a team environment Ability to work with a diverse group of people Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act (ADA) of 1990 and the Americans with Disabilities Amendments Act (ADAA) of 2008. While performing this job, the employee is regularly required to sit, talk, and hear. This job requires filing, opening, and closing of file cabinets, and the ability to bend and/or stand as necessary. This job is frequently required to use hands; handle, feel and reach with hands and arms; and may occasionally lift and/or move files and other related materials up to 20 pounds. The position requires regular use of a computer, calculator, and telephone. Work Environment: This job operates in a professional office environment and in the community. While performing the duties of this position in the office this role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The employee will occasionally travel by automobile and is exposed to changing weather conditions. The employee may be required to drive daily to nearby locations for meetings or visits to assigned work sites. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. EEO Statement Red Oak is proud to be an equal opportunity workplace. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Requirements:

Job DescriptionDescriptionAs a Billing Specialist you will be responsible for overseeing the billing process for customers, patients, and MVP platforms. This position performs many accounting, customer service, and organizational tasks to promote the financial health of the organization. Schedule What you will be doing Problem solving to reconcile outstanding balances from insurances and patients Discussing open balances with patients and collect payment accordingly Maintaining collection agency accounts Placing outgoing calls to insurance companies and patients to resolve outstanding claims/balances Exhibiting knowledge of medical insurance and proper use of computer software Posting charges, payments and adjustments in Allscripts Practice Management software Communicating effectively and professionally with physicians, co-workers, managements and patients Performing general office duties and other duties as assigned What you know Required High school diploma or GED Knowledgeable in ICD-10 & CPT Codes Desired One (1) or more years of customer service experience Ophthalmology, Optometry, Ambulatory Surgery Center, and/or Optical billing experience Experience in Revenue Cycle Management What you will receive Competitive wages Robust benefit package including medical, dental, life and disability (short- and long-term) insurance Generous paid time off (PTO) program Seven (7) company paid holidays 401(k) retirement plan with company match An organization focused on People, Passion, Purpose and Progress Inspirational culture