Account representative jobs in Columbus, OH - 661 jobs
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Customer Service Representative - State Farm Agent Team Member
Adam Deel-State Farm Agent
Account representative job in Columbus, OH
Benefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relations and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
Health, Dental, and Vision Insurance
Salary plus commission/bonus
Life/Disability Insurance Benefits
401K with matching funds
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Learning to market property/casualty, life, health and banking and financial products
Setting sales and growth goals
Working closely with the agent to gain an understanding of the agent's role and office logistics
Learning how to network effectively
Requirements
Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Our Agency
Adam Deel is a State Farm agent in Columbus, Ohio. We are a top ranked agency in the state of Ohio. Our work environment is fast-paced, team centric, and goal oriented. We focus on providing excellent training on the insurance industry while providing existing employees an opportunity to advance within the agency and State Farm. If you are ready to start your career in the insurance industry, our office would be a great home for you! Follow the next steps below to apply.
Next Steps
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$27k-35k yearly est. 2d ago
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Customer Service Representative
Acme Brick Tile & Stone 4.2
Account representative job in Columbus, OH
We are currently seeking a best in class Customer Service Representative with excellent organization skills and a personable disposition to provide product/service information to customers and sales reps. You will assist in resolving product and se Customer Service Representative, Customer Service, Representative, Retail, Manufacturing, Sales
$28k-34k yearly est. 2d ago
Call Center Customer Service Representative
Russell Tobin 4.1
Account representative job in Columbus, OH
We're Hiring: Call Center Customer Service Representative
📅 Contract: 6-12 months (Contract-to-Hire)
💲 Pay: $19.00-$19.16/hour
Are you an experienced call center or customer service professional who enjoys helping customers and resolving issues in a fast-paced environment?
This is an opportunity to support clients at a leading financial services organization, delivering high-quality account support and building long-term career stability.
✅ What We're Looking For:
1+ year of call center or customer service experience
Experience handling high-volume inbound calls
Strong communication, active listening, and problem-solving skills
Comfort working with account information and following procedures
Banking, financial services, or regulated industry experience is a plus
Associate's or Bachelor's degree in Business, Finance, or a related field preferred, not required
💼 What You'll Do:
Handle inbound calls to support customers with account-related inquiries
Provide accurate, professional, and timely service
Research, troubleshoot, and resolve customer issues
Document all interactions clearly and accurately
Meet individual and team performance metrics
🌟 Why Join Us?
Work with a well-known financial institution
Structured training and ongoing support
Fast-paced, team-oriented call center environment
Opportunity for contract-to-hire conversion based on performance
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
👉 Apply now to take the next step in your customer service career!
$19-19.2 hourly 2d ago
Customer Service Representative
Randstad USA 4.6
Account representative job in Columbus, OH
As a Representative, you'll provide extraordinary care to our members, partners, plan sponsors and investment professionals. You will understand high-level product/plan and regulatory requirements to analyze and resolve general account, plan fees or plan inquiry questions will be key to success. Additionally, you'll effectively interpret and articulate marketing strategies when communicating with customers.
Key Responsibilities:
Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics. Understands the different product suites, including current line-up and products no longer sold that still require servicing.
Responsible for interpreting and applying all changes and enhancements to new and old products, based on the daily change communications. Identifies the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need.
Maintains a record of the conversations and follows a process of documentation to support our strategy of knowing our member better than anyone and use the information in a way that drives the relationship deeper.
Follows all rules and regulations to ensure compliance with FINRA or other professional licensure requirements, Nationwide policies, firms, plan documents and state and local laws.
Educates customers to ensure understanding of tax implications, penalties/surrender charges, death benefit protection, lifetime income, capital preservation and/or benefits pertaining to the plan/contract.
Analyzes problems to determine proper course of action, striving for first time final resolution. When necessary, works with internal partners to resolve escalated issues. Integrates lean methodology into daily interactions through problem-solving meetings and team huddles.
Develops and grows through monthly individual meetings with leadership to set in place a career path strategy.
Setting goals and expectations to achieve success in the role as well as future opportunities.
May perform other duties as assigned.
Education:
High school diploma or equivalent required. Undergraduate degree in finance, business administration, insurance, economics, communications preferred.
License/Certification/Designation:
ChFC, CLU, other industry designations desirable FINRA series 6 and/or 26 licenses preferred and may be required based on assigned product/line-of-business or distribution system.
Experience:
One year of experience in customer service, sales related occupations.
Knowledge, Skills and Ability:
Knowledge of various insurance products and the sales process.
Solid understanding of the state and local laws necessary to understand the legal implications of certain product features in different states.
Understands the consequences of not following the FINRA rules and regulations.
Excellent verbal and written communication skills to effectively communicate with others. Proficiency with computers and common office software.
Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers.
Other criteria, including leadership skills, competencies and experiences may take precedence.
$28k-35k yearly est. 4d ago
Customer Service Representative
Thermoid
Account representative job in Bellefontaine, OH
The Customer Service Representative supports Thermoid's customers by providing accurate product and service information, processing orders, resolving delivery and service issues, and coordinating closely with internal teams. This role requires strong verbal communication skills, confident phone interaction, and excellent time management to ensure daily tasks are completed accurately and on schedule. The ideal candidate is proactive, motivated, and eager to take on additional responsibilities to support team success.
Principal Duties and Responsibilities:
Customer Support & Order Processing
• Answer customer questions by phone and email, requiring clear, confident verbal communication and a professional demeanor.
• Process customer orders and respond promptly to sales and service inquiries.
• Provide accurate quotes and lead times for new and existing products.
• Maintain customer records with up-to-date account information.
• Assist in resolving customer credit issues and documentation needs.
Customer Outreach Responsibilities
• Conduct proactive outreach, with an emphasis on phone-based communication, to follow up on open orders, quotes, delivery timing, backorders, and general service needs. This outreach is essential to driving excellence in customer service, strengthening customer relationships, and ensuring customers receive clear, timely, and accurate communication throughout the order lifecycle.
• Document all outreach interactions accurately in D365 per established company standards.
• Support Thermoid's Customer Outreach Program by completing required weekly outreach activities.
Issue Identification & Resolution
• Clarify customer complaints or delivery issues, determine root cause, and recommend the best solution.
• Coordinate internally to expedite corrections, adjustments, or order updates, ensuring timely follow-up.
• Initiate paperwork including credits, complaints, RMAs, and internal requests on behalf of customers.
Administrative Responsibilities
• Perform clerical tasks such as filing, data entry, correspondence, and document preparation for the sales and service departments.
• Ensure accurate and consistent communication across Manufacturing Operations, Scheduling/Planning, Quality, Engineering, Finance, Sales, and Marketing.
Performance & Team Responsibilities
• Demonstrate strong time management and ensure daily tasks are completed consistently and accurately.
• Work with a high degree of motivation and ownership; proactively seek opportunities to take on additional responsibilities that support the team.
• Participate in improving workflow, customer experience, and cross-departmental communication as business needs evolve.
Experience and Education:
• Associate's Degree preferred; equivalent experience considered.
• Minimum of two years of customer service experience preferred, ideally in a manufacturing or industrial setting.
• Friendly, helpful, customer-focused approach with strong problem-solving skills.
• Proven attention to detail, accuracy, and consistency in following procedures.
• Strong time-management, task prioritization, and organizational abilities.
Technical Skills:
• Proficiency with Microsoft Office, especially Outlook and Excel.
• Strong verbal and written communication skills; high comfort level handling phone-based customer interaction.
• Ability to perform basic math and geometry calculations.
• Experience with ERP or order-entry systems; ability to learn new systems quickly (D365 preferred but not required).
• Solid administrative and documentation skills.
Organizational Relationships:
• Reports to: Customer Service Manager
• Internal communication with: Manufacturing Operations, Quality, Planning/Scheduling, Engineering, Finance, Sales, and Marketing.
• External communication with: Customers and distributors to maintain strong partnerships and support coordination.
HBD Industries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
HBD NOTICE OF COLLECTION - CALIFORNIA - December 2022
Please click on this link to view the notice.
$27k-35k yearly est. 3d ago
Customer Service Representative
Spartan Warehouse and Distribution Company Incorpo 4.0
Account representative job in Columbus, OH
Are you an organized, detail-oriented professional looking to elevate your career in logistics? Spartan Logistics is seeking a Customer Service Representative to join our dynamic team in Columbus, OH and play a vital role in ensuring seamless shipping and receiving operations. Monday through Friday, 8AM-4:30PM. If youre passionate about providing exceptional customer support and contributing to an efficient and organized work environment, this is your opportunity to shine!
Why Choose Spartan Logistics?
At Spartan Logistics, we dont just operate warehouses and fleetswe build careers. As a family-owned, third-party logistics (3PL) leader with locations in Ohio, Indiana, Kentucky, Tennessee, South Carolina, Georgia, Missouri, Arkansas, and Texas, we pride ourselves on:
Industry Expertise: Managing over 4 million square feet of warehouse space with 37 years of logistics experience.
Innovation and Growth: A forward-thinking company offering training and advancement opportunities.
Values-Driven Culture: Guided by our core values of Safety, Teamwork, Integrity, Respect, and Service.
When you join Spartan, you become part of a team that values your contributions, supports your growth, and celebrates your achievements.
Requirements:
Your Role as a Customer Service Representative
As a Customer Service Representative at Spartan Logistics, youll help ensure smooth and efficient operations by:
Managing shipping and receiving processes with precision and attention to detail.
Organizing and maintaining a well-structured office environment.
Conducting physical inventories on a weekly and quarterly basis.
Processing billing accurately and on schedule.
Providing training and direction to employees when needed.
Supporting internal projects and assisting with additional duties as assigned.
This role is ideal for energetic and detail-oriented professionals who thrive on organization, teamwork, and delivering excellent customer service.
What Makes You a Great Fit?
Were looking for a motivated professional who thrives in a fast-paced setting. Heres what youll need to succeed:
Qualifications:
High School Diploma or GED required.
Proven customer support experience preferred.
Strong communication and organizational skills.
Attention to detail and ability to multitask effectively.
Proficiency in data entry and excellent computer skills.
Physical Requirements:
Frequent standing and walking in an office environment.
Ability to sit for long periods.
All candidates must successfully complete a drug screening and background check as a condition of employment.
What's in It for You?
At Spartan Logistics, we take care of our team members with a competitive compensation package and benefits designed to support your well-being and career growth:
Competitive weekly pay: Starting at $17.50/hour, based on experience.
Comprehensive medical, dental, and vision insurance.
Short-term and long-term disability coverage.
Company-paid life insurance.
401(k) with a 4% company match.
Paid time off and holidays.
Boot reimbursement program.
Referral bonus program.
Employee assistance and chaplain program.
Family-owned culture with opportunities for growth and development.
Your Next Step
Apply today to become part of a team thats driving logistics innovation and delivering results with integrity and excellence.
Spartan Logistics is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Compensation details: 17.5-17.5 Hourly Wage
PI0d4c572b1156-31181-39495162
$17.5 hourly 8d ago
Account Service Representative (Columbus, Ohio)
Sonic Healthcare USA 4.4
Account representative job in Columbus, OH
We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
JOB DESCRIPTION
Position: Account Service Representative (ASR) - Columbus, Ohio
Position Summary: Account Service Representatives are positions assigned to the Sales Department in Toledo, OH. Each representative is tasked with territory management of an existing territory. In order to fully service their territory, each ASR will be provided a list of accounts specific to their territory. Managing such accounts shall consist of assessment of service needs, financial assessment, and overall growth of each account.
Principle Responsibilities:
Territory management of a specific territory. To comply with all policies and procedures of the company. Follow up on a timely basis to all client and employee requests. Insure proper documentation and materials are accurately completed. Perform financial assessments of existing accounts. Develop Organic Growth within assigned territory. Communicate effectively and professionally with internal and external employees.
Scope: It is imperative that each ASR manage their time appropriately and efficiently. Much of their time will be spent building relationships and communicating client's issues to the operations department. It is the responsibility of each ASR to manage the financial relationship as well as service aspects of each client within the assigned territory.
Education: College degree in Business Management and or Marketing preferred but not required.
Experience: Previous outside service management in the medical field of 2 years preferred but not required.
Skills: The ability to communicate effectively orally and written. All ASR's are to manage their time efficiently and complete their pending paperwork accurately and timely.
Scheduled Weekly Hours:
40
Work Shift:
Job Category:
Sales
Company:
Sonic Healthcare USA, Inc
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$28k-35k yearly est. Auto-Apply 60d+ ago
Billing Specialist
Squire Patton Boggs 4.9
Account representative job in Columbus, OH
Job Title
Billing Specialist
Ref No.
COL5041
Job Location
Columbus
Work Type
Full Time
Description
Squire Patton Boggs is one of the world's strongest integrated legal practices. With over 1,500 lawyers spanning more than 40 offices across four continents, the firm is renowned for its local connections and global influence, delivering comprehensive legal services across North America, Europe, the Middle East, Asia Pacific, and Latin America.
We are seeking a qualified CSR (Client Services Representative) in our Columbus, OH office to provide full service administrative financial support to assigned attorneys and/or legal assistants of the Firm; speak with clients, record information into the Firm's accounting system, compile data and prepare bills. This position requires advanced client service skills, extensive law firm financial billing and collections experience, superior judgment and the ability to work with minimal supervision and assistance.
Job responsibilities include, but are not limited to:
Provide billing and financial support to assigned billing attorneys
Input and maintain client billing guidelines as applicable
Prepare and present pre-bills to attorneys in accordance with client matter billing terms
Process edits, post invoices and forward final bills to billing attorney and/or client as directed
Prepare and review accounts receivable and WIP reports and assist with collections process
Review all New Account Memoranda for completeness and open new client matters
Reviews and processes Accounts Payable (AP) and Accounts Receivable (AR) as needed
Assist attorneys with monitoring hours, realization or other financial analysis as it pertains to fixed-fee or other alternative fee arrangements
Qualified candidates must have an A.A. or equivalent from a two-year college or technical school; at least one-year related experience in a large law firm; or equivalent combination of education and experience. Proficiency in Aderant Expert, 3E or similar time and billing software and knowledge of electronic billing systems is preferred.
We offer excellent benefits, competitive compensation, and the opportunity to work in a professional, collaborative work environment.
Squire Patton Boggs is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion or creed, sex, national origin, citizenship status, sexual orientation, gender identity, disability, veteran status, or any other condition protected by applicable law. This non-discrimination policy applies to all aspects of employment.
#LI-MK1
$47k-60k yearly est. 34d ago
Billing Specialist
Collabera 4.5
Account representative job in Dublin, OH
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Job Description
Responsible for finance operations such as customer and vendor contract administration, customer and vendor pricing, rebates, billing and chargeback's, processing vendor invoices, developing and negotiating customer and group purchasing contracts
Qualifications
EXPERIENCE: 2-4 Years
Root cause identification
Significant Microsoft Excel Skills
Communication (will communicate with external suppliers)
Chargeback or rebate experience a plus
Additional Information
Please revert if you are available in the job market; apply to the position &
Call me on ************ or send me your application on ******************************.
$67k-92k yearly est. Easy Apply 3d ago
B2B Billing & Collections Specialist
Cort Business Services 4.1
Account representative job in Chesterville, OH
CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support.
The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers.
During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home.
Schedule: Monday-Friday 8am to 4:30pm
What We Offer
* Hourly pay rate; weekly pay; paid training; 40 hours/week
* Promote from within culture
* Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
* 401(k) retirement plan with company match
* Paid vacation, sick days, and holidays
* Company-paid disability and life insurance
* Tuition reimbursement
* Employee discounts and perks
Responsibilities
* Review, adjust, reconcile and send monthly invoices to assigned commercial account customers.
* Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve.
* Determine proper payment allocation as required or requested by A/R processing personnel.
* Resolve short payment discrepancies that customers claim when making payment.
* Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately.
* Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice.
* Resolve and clear credit balance invoices before such invoices age 60 days.
* Prepare monthly collection reports to be submitted to Management.
Qualifications
* 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred.
* Commercial collections experience is ideal.
* High school diploma or equivalent.
* Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations.
* Basic math and analytical skills
* Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette.
* Ability to multi-task and prioritize while speaking with customer.
* Demonstrates good active listening skills, telephone skills and professional email communication skills.
* Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel.
* Must possess average keyboarding speed with a high level of accuracy.
About CORT
CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services.
For more information on CORT, visit *********************
Working for CORT
For more information on careers at CORT, visit *************************
This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information.
CORT participates in the E-Verify program.
Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.
EEO/AA Employer/Vets/Disability
Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.
$31k-38k yearly est. Auto-Apply 15d ago
Billing Coordinator
Total Care Therapy 4.5
Account representative job in Dublin, OH
About Us At TCT, we are a therapist-owned and operated company passionate about providing exceptional Physical Therapy, Occupational Therapy, and Speech Therapy in assisted living settings. Our mission is to restore independence through compassionate and high-quality care.
We take pride in fostering a supportive, close-knit culture that values collaboration and professional growth. At TCT, you'll enjoy competitive pay, flexible schedules, rewarding work, and a comprehensive benefits package.
Our values-Tailored, Transformative, Transparent, Compassion, Care, and Community (T's and C's)-guide everything we do.
Why Join Us?
Comprehensive Benefits: Medical, dental, vision, and life insurance.
Work-Life Balance: Flexible scheduling and paid time off.
Recognition & Rewards: Employee reward and recognition programs.
Growth Opportunities: On-the-job training and upward mobility.
Position Details
We're looking for a full-time Medical Biller to join our team in Columbus, OH. This on-site position is ideal for candidates who are detail-oriented, organized, and thrive in a collaborative environment.
Key Responsibilities
Log payments from insurance companies and patients, maintaining accurate records.
Update billing addresses and contact details as needed.
Follow up on delinquent payments, resolve denial instances, and file appeals.
Submit claims and process billing data for insurance providers.
Verify insurance benefits for new and existing clients.
Administrative Support:
Assist with faxing, answering calls, emails, and text messages.
Requirements
Minimum 1 year of medical billing experience in a healthcare setting.
Associate's Degree in Medical Billing, Coding, or a related field.
Proficiency with:
Google Suite
Microsoft Excel and Word
CMS 1500
Availity platform
Compensation
Competitive and based on experience. Let's talk!
$37k-53k yearly est. Auto-Apply 30d ago
Accounts Receivable
Central Ohio Urology Group 3.8
Account representative job in Columbus, OH
About the Role
To be considered a qualified candidate, must have minimum of two years of related medical experience. Urology experience a plus.
What You'll Be Doing
Will keep lines of communication open with the Supervisor.
Submitting accurate and timely medical claims to insurance companies.
Following up on unpaid or underpaid claims to ensure timely collection of outstanding balances.
Identifying and resolving claim denials and rejections, including researching issues and resubmitting claims.
Maintains all patient information according to the established patient confidentiality policy.
Maintains compliance with all governmental and regulatory requirements.
Responsible for completing, in a timely manner, all mandated training and in-services, including but not limited to annual OSHA training and PPD placements.
Responsible for working Accounts Receivable (AR) for assigned providers.
Performs all other duties as assigned.
What We Expect from You
High School Graduate or equivalent
Minimum of two (2) years related medical billing experience is required.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have thorough knowledge in computer information systems.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Travel
Travel is expected when needed (ex: mandatory onsite training)
What We are Offer You
At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters”
Compassion
Make Someone's Day
Collaboration
Achieve Possibilities Together
Respect
Treat people with dignity
Accountability
Do the right thing
Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
About US Urology Partners
U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.
U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
$32k-41k yearly est. Auto-Apply 60d+ ago
Account Service Representative
R2 Logistics 4.0
Account representative job in Westerville, OH
Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and customer service skills? Ask yourself the following questions to see if the Account Service Representative at R2 Logistics is the right role for you:
Are you an outgoing problem-solver who multitasks effectively and strives for perfection?
Do you thrive in a fast-paced team-oriented setting?
Would you describe yourself as proactive, persuasive, and disciplined?
The Account Service Representative (ASR) plays a vital role in our operation's structure. As a third-party logistics provider (3PL), R2 Logistics provides shipping solutions for manufacturing customers nationwide. ASR's ensure seamless communication from order entry to freight delivery, allowing us to provide the highest level of customer service.
Responsibilities:
Data Entry - Accurately entering customer orders into the transportation management system; accounting for changes in linehaul costs, fuel surcharges, and customer requirements
Tracking Shipments - Communicating via phone and email with contracted carriers to record their locations
Problem Resolution - Proactively investigating issues that arise in transit, assessing their impact on delivery times, and working with team members to provide solutions to ensure on-time delivery
Schedule management - Creating pickup and delivery appointments via phone and email; informing team members of any scheduling conflicts
Book loads - Negotiating rates with partner carriers to cover shipments
Assist with additional responsibilities as needed
Requirements:
A proactive approach to problem-solving
Effective and persuasive communication skills
Ability to provide outstanding customer service when faced with a challenge
Excellent follow-up skills, with a keen eye for details
Ability to multitask and produce results in a time-sensitive setting
Energetic and positive attitude
Benefits:
Medical/Dental/Vision/Life insurance
Paid holidays, vacation, and sick time
401K with company match
Competitive compensation
Full-cycle training (industry & position)
Competitive base salary
Opportunity for internal career advancement
About R2 Logistics:
Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win' competitive mentality.
As a third-party logistics (3PL) company, we provide our customers access to our network of contracted transportation providers. With no trucks of our own, we contract asset-based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers.
R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran.
R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.
$28k-34k yearly est. 22d ago
E-Billing Specialist
Frost Brown Todd LLP 4.8
Account representative job in Columbus, OH
Job Description
FBT Gibbons is currently searching for a full-time E-Billing Specialist to join our firm. This position will play a crucial role in managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise.
Key Responsibilities:
Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management and accrual submissions.
Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm.
Utilize FBT Gibbons software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage.
Work with FBT Gibbons software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites.
Collaborate with billing assistants to ensure successful resolution of all e-billing submissions.
Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and or billing assistants and work through appeal submissions of same.
Follow up promptly on rejected or pending e-bills to ensure timely resolution.
Create and revise basic spreadsheet reports.
Track all e-billing efforts in ARCS, exporting email communication and critical information on history of e-billing submissions through resolutions.
Coordinate with the Rate Management Specialist to update rates for e-billed clients.
Assist with e-billing email group and profile emails in e-billing software as needed.
Assist with other special e-billing requests.
Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes.
Qualifications:
College degree or commensurate experience with high school diploma.
3+ years of billing experience. Legal billing experience strongly preferred.
Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email or in person to provide information with ordinary courtesy and tact.
Must have attention to detail with an eye for accuracy.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Knowledge of Aderant Software a plus.
Proficiency in Microsoft Office products such as Word, Excel, Outlook.
FBT Gibbons offers a competitive salary and a comprehensive benefits package including medical (HSA with employer contribution or PPO options), dental, vision, life, short- and long-term disability, various parental leaves, well-being/EAP, sick and vacation time as well as a generous 401k retirement package (with matching and profit-sharing benefits).
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
$30k-35k yearly est. 7d ago
Billing Specialist
Forward Health LLC 4.0
Account representative job in Columbus, OH
Job DescriptionDescription:
We are seeing an experienced Behavioral Health Billing Specialist to handle all Medicaid billing functions for our agency. This role is responsible for accurate claim submission, resolving denials, maintaining compliance with Medicaid regulations, and supporting overall revenue cycle efficiency.
Responsibilities:
Submit and manage Medicaid claims for behavioral health services
Verify documentation accuracy and proper coding (CPT/HCPCS, ICD-10)
Track, correct, and resubmit rejected or denied claims
Post payments and reconcile remittances
Maintain compliance with Medicaid policies, HIPAA, and state regulations
Coordinate with clinicians and staff on documentation and authorizations
Qualifications:
Medical or behavioral health billing experience
Strong knowledge of Medicaid billing and behavioral health service codes
Experience with EHR/billing systems
Detail-oriented with strong problem-solving skills
Billing/coding certification preferred but not required
Requirements:
Experience with medical billing and Medicaid billing. Experience with Sunwave, preferred.
$30k-41k yearly est. 21d ago
Administrative and Billing Specialist
Distinctive Lawn and Landscape LLC
Account representative job in Columbus, OH
Job DescriptionBenefits:
401(k) matching
Company parties
Competitive salary
Dental insurance
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
DLL Landscaping & Tree Service is a solutions-based company delivering comprehensive commercial landscaping, grounds maintenance, total tree care services, and snow and ice management throughout Central Ohio.
We are seeking a detail-oriented and charismatic professional to join our office team! Administrative Assistant will manage administrative aspects of the office including meeting minutes, accounts payable, account receivable, vehicle maintenance program, employee attendance and hours tracking, etc.
General Duties and Tasks
Monitor General Info Box emails and Voicemails
Update and record attendance and paid time off in real time
Collect weekly hours to be submitted
Ensure all vendor payments are made weekly as directed
Reconcile payments made daily vs. unpaid invoices
Run aged report and follow up with overdue customers outside terms
Review monthly expense questions from Bookkeeper and provide needed answers
Collect KPI results and post on the Metrics Chart
Take notes at weekly meeting and distribute to all attendees
BMV Vehicle Registration
Accurate record keeping related to hours spent on tasks by mechanics in the shop
Enter and maintain timely records for all vehicles as provided by Shop Manager
Daily processing and distribution of mail
Various reporting and projects as needed or directed by management
Requirements
Education
A high school diploma or GED is a minimum requirement.
Certifications
A working knowledge of QuickBooks, Microsoft Office software, especially Excel, Google Workspace, LMN Software (helpful)
Experience
Previous administrative experience in an office setting, landscape/service industry billing preferred
Physical Requirements
Ability to sit for at least 60 minutes at a time and be willing to walk distances in order to complete tasks and assist other employees.
Ability to lift moderate to heavy objects up to 20 pounds unassisted
Ability to perform repetitive motions
Character Traits
Professional, clear, specific and explicit communications, both written and verbally, with customers, fellow employees, and Owners
Effective time management skills with Can Do Attitude: Positive, Helpful and Energetic
Extreme attention to detail
Effective time management
Ability to work independently with little direction
Strong Character with Enthusiasm and a Sense of Urgency
Punctual for all scheduled shifts
High level of integrity, consistency, and treats all customers, fellow employees and owners fairly and with respect.
Bi-lingual Spanish/English Preferred
Working Conditions
The working conditions for this position can be noisy. The successful employee must be able to function with noise interruptions
$28k-37k yearly est. 20d ago
Medical Billing and Insurance Specialist
Concord Counseling Services 3.5
Account representative job in Westerville, OH
Full-time Description
Concord Counseling Services is one of the most highly acclaimed, behavioral health non-profit centers in Central Ohio. Based in Westerville and founded in 1972, Concord is dedicated to healing people in mind and spirit with programs and services that change lives.
Why Choose Concord?
Concord is fully accredited by the national Commission on Accreditation of Rehabilitation Facilities signifying quality & excellence, person-centered care, continuous improvement, accountability and trustworthiness.
You will work alongside professionals who demonstrate our agency
values of inclusion, teamwork, commitment and integrity
. At Concord you will find collaboration, mentorship, a commitment to your professional growth, and a culture that supports you bringing your whole authentic self to work every day.
Your Job Opportunity
The Medical Billing and Insurance Specialist position serves as a key role in improving the overall effectiveness of revenue cycle collections for client services.
· Reviews and corrects third-party claim denials and follows up to maximize cash flow
· Verifies client eligibility and estimated copays / deductibles authorizations at intake and insurance updates
· Sets up client insurance within the electronic medical records (EMR) system upon intake and updates
· Credentials new staff with payers including Medicaid, Medicare, and commercial insurance
· Responsible for creating and mailing itemized patient statements and answers clients billing questions.
· Monitor work flow and recommend process/procedural improvements as needed.
· Maintains compliance with federal, state and local regulations, HIPAA and the Corporate Responsibility Program
· Troubleshoots system insurance issues that end users may have.
· Assist with EMR infrastructure as it pertains to claim submission & payment data entry
Requirements
Qualifications Required for Success for the Medical Billing and Insurance Specialist
•1 or more years of experience working with third party payers preferably in community mental health environment or healthcare setting
•Proficient with Excel and an electronic medical records system (EMR).
•Experience in claim processing and follow-up in a healthcare practice environment preferred.
•Knowledge of Medicare and Medicaid regulations and other insurance guidelines
•Understanding credentialing of direct service staff with third party payers
•An understanding of healthcare billing to minimize the error rate in claim submission
What We Offer You
•Comprehensive Health Benefits: medical, dental, vision, and prescription drug coverage for peace of mind. Flexible spending and health savings accounts available.
•Retirement Security: Contribute to a 401(k) plan and watch your savings grow for a secured future.
•Protection Against Uncertainties: Concord paid life insurance and long-term disability ensuring financial security during unexpected challenges.
•Work-Life Balance: Enjoy ample vacation, sick and self-care time and observe 9 agency holidays to rejuvenate and spend quality time with loved ones.
If you are ready to serve with your heart, apply now at ********************************************* Counseling Services is an Equal Opportunity Employer.
$29k-35k yearly est. 12d ago
Billing Specialist - Professional Billing
LMHS Careers
Account representative job in Newark, OH
Billing Specialist
Professional Billing
Licking Memorial Health Systems (LMHS) is a leading, non-profit healthcare organization, passionately dedicated to improving the health and well-being of our community. With a history dating back to 1898, LMHS remains a cornerstone of healthcare excellence, catering to the evolving needs of Licking County. Our cutting-edge facility provides a comprehensive spectrum of patient care services, from life-saving emergency medicine to the comforting embrace of home healthcare, with a unique range of specialized medical services, including cancer, heart health, maternity, and mental wellness.
When you join the LMHS team, you become a vital part of your local community Hospital. Working at LMHS is not just a job, it is a unique opportunity to directly impact the health and well-being of your friends, family, and neighbors. You will be providing care in a place in which you are personally connected, where the impact of your work extends beyond the Hospital doors and into the heart of our community. Our commitment to diversity, equity, and inclusion ensures that every member of our community is served with respect and compassion. Join us in our mission - dedicated to patient safety, utilizing state-of-the-art technology, and with a passionate team of highly trained and compassionate individuals who strive to improve the health of the community.
Position Summary
Arranges the efficient and orderly resolution of all patient accounts. Ensures accurate and complete payment by insurance companies and patients, as well as accurate account adjustments pursuant to the Health Systems policy while maintaining a consistent professional conduct.
Responsibilities
Bill patient accounts, timely and accurate.
Enter accurate billing information and prepare accurate paper or electronic claims.
Correct claims and determine billing status.
Perform timely follow-up of patient accounts.
Prepare accurate reports of billing activity.
Contact insurance carriers to expedite accurate payment of claims.
Review remittances to ensure proper & accurate payments.
Balance cash / checks
Review and resolve credit balance accounts
Complete applications for applicable Health Systems charity care programs.
Perform other duties as requested.
Requirements
Read, write, and follow verbal or written directions.
Analytical ability to detect and resolve problems.
Interpersonal / Communication skills in difficult situations.
Nine months experience in healthcare billing collections field.
Ability to operate various office machines including a Personal Computer, fax, copier, etc.
LMH is accredited by DNV and TJC, and as such, may require specific annual education related to specialty certifications and standards.
Licking Memorial Health Systems is an equal opportunity employer and maintains compliance with all state, federal, and local regulations. Licking Memorial Health Systems does not discriminate against applicants because of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors protected by law.
$28k-38k yearly est. 25d ago
Billing Specialist
McKinley Hall 4.0
Account representative job in Springfield, OH
Join Our Team as a Billing Specialist! Are you a detail-oriented individual with a knack for numbers and a passion for healthcare? We are looking for a dynamic Billing Specialist to join our Finance division! In this full-time role, you'll manage the complete billing process, ensuring accuracy and compliance while working closely with clients, insurance providers, our electronic health record and our dedicated team. Responsibilities: • Assist with all billing operations from start to finish, ensuring confidentiality and precision.
Work with insurance companies to submit and reconcile payments.
• Handle client payment collections, verify statements, and resolve discrepancies with ease. • Collaborate with various departments to address billing issues and streamline processes. • Stay updated on insurance billing procedures and changes to provide top-notch service! Qualifications:
• High school diploma or equivalent and at least three years of experience in handling insurance claims in a healthcare setting.
• Strong computer skills, analytical mindset, and excellent teamwork abilities.
Why Join Us?
Be part of a supportive and innovative team dedicated to improving healthcare services. Competitive salary, opportunities for professional growth, and a chance to make a real difference in the community await you! If you're ready to take your career to the next level and thrive in a rewarding environment, we want to hear from you!
$29k-36k yearly est. 60d+ ago
Collections Establishment Specialist
The Dawes Arboretum
Account representative job in Newark, OH
Job Description
The Dawes Arboretum is actively recruiting a Collections Establishment Specialist to join our Science & Research team. Reporting to the Curator of Living Collections, the Collections Establishment Specialist cares for and maintains Arboretum plant collection areas. As such, this role supports communication and planning across departments to ensure coordination of early growth establishment and success, in addition to the aesthetic care and display of assigned plant collections.
This is a full-time, non-exempt position.
Some of the specific responsibilities of this position include but are not limited to:
· Oversee the early care, record-keeping and maintenance of newly planted plant material (1-4 years) and assigned plant collection areas, while providing professional insight to and implementation of the Plant Collections Policy.
· Support planting, watering, weeding and mulching of newly planted and mature plant collections.
· Work closely and collaboratively with Science & Research team members. Coordinate with the Landscape & Conservation team to ensure the sharing of knowledge, plans, logistics, procedures and communication.
· Perform landscape care of specific plant collections and collaborate cross-departmentally on plant maintenance tasks such as developmental and rejuvenation pruning.
· Operate a variety of landscape equipment including but not limited to chainsaws, chippers, mowers, pruners, etc.
· Perform Integrated Pest Management (IPM) including the application of herbicides.
· As needed, assist with invasive plant removal and participate in land management activities such as prescribed burns.
· Assist cross-departmentally in the preparation, set up, tear down and coordination of plant sales and/or other organization-wide activities/events.
If the above speaks to you, please submit your cover letter and resume demonstrating the following:
· Associate degree from an accredited university in Horticulture, Natural Sciences or related field; or an equivalent combination of education, training and experience
· Three (3) years of demonstrated grounds management experience.
· Excellent verbal, written and interpersonal communication.
· Ability to read and interpret documents such as collection area maps and OGIA plans, safety rules, operating and maintenance instructions and procedure manuals.
· Ability to obtain Pesticide Applicator License.
· Ability to work evening and weekend hours.
· Ability to work in all types of weather conditions.
· Valid driver's license and evidence of insurability.
· Ability to pass a pre-employment drug screen and background check.
Organizational Culture:
At The Dawes Arboretum our staff members are dedicated team players, determined problem solvers, and resourceful stewards who are committed to an atmosphere of respectful, honest and open communication. Our work environment is one of high energy, high activity and mutual support. We provide opportunities for learning and professional development, and a gratifying work experience.
The hourly rate of pay for this position is: $21.00 - $23.50.
The Dawes Arboretum is an Equal Opportunity Employer. Employment decisions at The Arboretum will be made without regard or consideration of an individual's race, color, religion, sex, pregnancy, national origin, age, disability, sexual orientation, gender identity or expression, disability, marital status, veteran or military status, genetic information or any other protected status. The Dawes Arboretum values diversity and is committed to creating an inclusive environment.
How much does an account representative earn in Columbus, OH?
The average account representative in Columbus, OH earns between $23,000 and $48,000 annually. This compares to the national average account representative range of $26,000 to $51,000.
Average account representative salary in Columbus, OH
$33,000
What are the biggest employers of Account Representatives in Columbus, OH?
The biggest employers of Account Representatives in Columbus, OH are: