Account representative jobs in Concord, NC - 929 jobs

Customer Service Representative Duration: 6-12-month contract Pay: $19-$20/hour Are you a recent graduate with a degree in Business (Finance, Accounting, Economics, etc.) - or even Marketing, Psychology, or Communications? Looking to launch your career in a professional, corporate environment? This is your chance to join a leading investment banking firm and gain hands-on experience in financial services. Who We're Looking For: • Recent grads or professionals with 6 months to 2 years of experience (internships count!) • Strong communication, problem-solving, and organizational skills • Background in banking, financial services, or customer support is a plus Preferred qualifications: • Bachelor's degree • Previous call center or customer-facing experience What You'll Do: • Handle inbound calls related to accounts • Deliver high-quality, accurate, and efficient customer service • Troubleshoot and resolve client issues professionally • Maintain detailed records of customer interactions 🌟 Why Join Us? • Get your foot in the door at a top-tier financial institution • Build skills in client service, financial operations, and problem resolution • Work in a collaborative, growth-oriented environment • Potential to convert to a full-time role

Why Join Howden US? At Howden, we're not just building a business- We're rewriting the rules of what a global insurance broker can be. And now, it's your turn to be part of something extraordinary. From three people and a dog to over 22,000 employees across 56 countries, we've grown into a $4bn revenue powerhouse with bold ambition: to become a $13bn business with 40,000 people by 2030. We're launching our US retail platform with the same entrepreneurial spirit that's driven our success worldwide- and we're looking for trailblazers to help shape the future. Why Howden? You'll Own It With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you're not just joining a team-you're building a business you truly own. You'll Be Empowered We're a destination for talent where people are trusted to look after their clients and grow together. You'll have the freedom to lead, backed by global scale and local expertise. You'll Be Part of Something Bigger Our integrated platform spans broking, reinsurance, and MGA capabilities-giving you access to everything you need to deliver for clients and build something remarkable We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. What is the role? The Client Service Representative plays a critical role in supporting the end-to-end client lifecycle-from onboarding through renewal and ongoing service. This role partners closely with Account Executives and Account Representatives to ensure timely, accurate, and compliant delivery of client documentation and service requests. You will serve as the operational backbone of the client team, coordinating with carriers, accounting, and internal service teams to ensure seamless execution and an exceptional client experience. The Client Service Representative combines strong attention to detail with proactive communication and problem-solving skills to maintain client satisfaction and operational excellence. What will you be doing? Client Onboarding & Data Management Collect and organize client data to support onboarding, renewals, and program changes. Maintain accurate records in internal systems, ensuring data integrity and audit readiness. Assist in setting up new client accounts, verifying information, and coordinating across teams for a smooth onboarding experience. Placement & Renewal Support Prepare renewal materials, marketing submissions, and side-by-side coverage comparisons to support placement activities. Coordinate with clients and carriers to gather, validate, and reconcile exposure data and program details. Track key renewal milestones and ensure timely completion of all deliverables. Proposal & Binding Develop draft client proposals, including financing options, coverage summaries, and supporting documentation. Facilitate the binding process by coordinating with carriers and ensuring all program details are accurately captured in systems. Verify accuracy of binders, endorsements, and policy confirmations before delivery to clients. Billing & Accounting Coordination Partner with accounting teams to manage invoices, allocations, and fee agreements. Ensure compliance with internal controls and regulatory requirements, including surplus lines tax filings. Investigate and resolve billing discrepancies promptly, maintaining clear communication with clients and internal stakeholders. Policy Issuance & Documentation Deliver policies, certificates of insurance (COIs), and Auto ID cards to clients accurately and on time. Review endorsements, renewals, and policy documents for completeness and accuracy. Maintain organized documentation in line with audit, compliance, and data standards. Ongoing Client Service Support mid-term adjustments and policy changes, ensuring timely confirmation and documentation to clients. Conduct audit checks and assist with ad hoc client reporting or analysis as requested. Respond promptly to client inquiries, providing clear, professional, and solution-oriented communication. Key Skills & Competencies Client Focus: Committed to delivering timely, accurate, and high-quality service. Organizational Skills: Able to manage multiple deliverables and priorities with attention to detail. Communication: Strong written and verbal communication for collaborating across clients, carriers, and internal teams. Problem-Solving: Skilled at identifying issues and resolving them efficiently and diplomatically. Technical Proficiency: Comfortable working in insurance management systems (Epic, AMS360, or similar) and Microsoft Office tools. Team Collaboration: Works effectively as part of a client service team, demonstrating reliability and initiative. Qualifications Bachelor's degree in Business, Insurance, or a related field; or equivalent work experience. 2+ years of experience in insurance operations, client servicing, or administrative support preferred. Familiarity with Certificates of Insurance, policy documentation, and billing procedures a plus. Strong organizational and communication skills with a client-service orientation. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Experience with insurance agency management systems (Epic, CSR24, AMS360, or similar) preferred. What do we offer in return? A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work - and vice versa. That's why we do our best to support our people in every aspect of their lives. Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type'. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other, in the small everyday moments and the bigger challenges We are determined to make a positive difference, at work and beyond We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances. Our sustainability promise We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description We are hiring an Oncology Sale Representative to support the launch of a newly approved targeted therapy for lung cancer! The Oncology Sales Representative will be responsible for selling a newly approved oncology product to oncology practices in an assigned geographic territory. Our representative will be providing value by engaging Oncologists, Oncology Nurses, office staff and pharmacists in face-to-face discussions. The Oncology Sales Representatives will develop and maintain relationships with Health Care Providers by educating about our client's oncology product and its approved indications as well as the support services offered by our client for cancer patients. Oncology Sales Representatives are expected to possess a high knowledge level of the product, disease state, the customers and territory. Essential Duties And Responsibilities Create, build, and maintain relationships and regular communication with physicians and key thought leaders in the US. Utilize the customer relationship management system to keep call records including account planning. Ensure a high level of expertise and customer service is delivered to all customers. Responsible for collaborating effectively and mobilizing all appropriate resources. Communication Skills: Good communication skills providing the product scientific information to healthcare professionals, oncologists, and other key stakeholders. Adaptability to Oncology Advances: Complete training to understand the disease state and positioning of our client's product. Travel to Medical Offices and Hospitals (80%) some overnight travel may be necessary Hours (40 Hours per week potentially including weekend medical meetings) Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. BA/BS from an accredited college or university required - focus in business, life science, or clinical degree preferred Minimum of 3 years of previous pharmaceutical, medical device, and medical sales experience with at least 1 year in oncology experience with an understanding of the integrated oncology network. Consistent track record of quantifiable/documented sales accomplishments is preferred Demonstrated ability to plan, analyze and act upon sales data within an assigned geography Solid and persuasive business communication with physicians and providers Ability to work independently and exercise good business judgment and discretion and to analyze and address territory opportunities Familiarity with a Sales Force Automation (SFA) application is preferred Computer Skills: proficiency in business software such as Microsoft Outlook, Word, Excel and PowerPoint Ability to travel approximately 30% as needed to cover territory- up to 2 hour radius from headquarter city - some overnight travel may be required. Clinical Knowledge: Ability to complete a clinical product sell Established Relationships: A proven track record in territory. Technology/Equipment: Strong knowledge of VEEVA systems. Additional Information OUR CULTURAL BELIEFS Patient Minded - I act with the patient's best interest in mind. Client Delight - I own every client experience and its impact on results. Take Action - I am empowered and hold myself accountable. Grow Talent - I own my development and invest in the development of others. Win Together - I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters - I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity - I create an environment of awareness and respect. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************. Follow us on LinkedIn | Twitter

Employment Type: Direct Hire Salary Range: $42K - $64K Monthly Bonus: Up to $250 based on performance metrics Work Hours: Must be flexible to work 1st, 2nd, or 3rd shift as required On-Call: Rotational weekend on-call duties (every 5th weekend) Location: Rock Hill, SC 29732 (100% onsite) Wheeler Staffing Partners is seeking a Patient Access Supervisor to oversee the emergency department registration team in Rock Hill, SC. This position requires hands-on leadership, flexibility to cover all shifts, and strong experience managing a 24/7 hospital team. The Patient Access Supervisor will be responsible for guiding, mentoring, and training patient access staff while ensuring efficient operations and adherence to policies. Key Responsibilities Team Leadership & Support: Provide daily training, guidance, and mentorship to new and existing patient access staff. Operational Management: Assist in planning and managing patient registration processes, including Admitting, Centralized Scheduling, and the Emergency Department. Customer Service: Maintain high levels of patient satisfaction by addressing and resolving escalated issues. Policy & Compliance: Enforce departmental policies and procedures, ensuring compliance with hospital and corporate guidelines. Performance Monitoring: Track and report key performance metrics, including financial clearance and registration efficiency. Patient Access Functions: Perform registration tasks as needed, ensuring smooth daily operations. Shift Flexibility & On-Call Rotation: Participate in a rotating leadership schedule, covering late shifts (10 AM - 7 PM or 11 AM - 8 PM) and taking calls for two emergency departments. Supervisory Responsibilities Oversee a team of 25 direct reports in the ER registration department. Work alongside leadership to maintain a collaborative, "all hands on deck" culture. Qualifications Education: High School Diploma or equivalent (Required) Associate or Bachelor's degree in Business, Accounting, Medical Administration, or related field (Preferred) Experience: 4+ years of experience in a medical facility, health insurance, or related field (Required) 5+ years in Patient Access (Preferred) 2+ years in a supervisory or lead role (Preferred) Experience working in a hospital environment and managing a 24/7 team (Required) Skills & Competencies: Strong leadership and organizational skills Ability to multitask in a fast-paced healthcare setting Knowledge of Revenue Cycle Management and regulatory compliance Proficiency in healthcare information systems and patient registration software Excellent communication and problem-solving skills Apply Today! This is an excellent opportunity for a motivated healthcare professional looking to advance in hospital operations. If you're flexible, adaptable, and experienced in patient access supervision, we want to hear from you!

Job Description ScentAir delivers billions of lasting impressions for customers around the globe every year. Our cutting-edge scent delivery solutions are tailored for diverse business environments, including restaurants, health care offices, airports, senior living facilities, apartment and multi-unit housing, retail stores, real estate (both commercial and residential), and health clubs and spas. The potential applications are truly limitless! We are the pioneers and innovators in the field, and are proud to be the global leader in Scent Marketing! Our impressive roster of clients features industry giants such as Disney World, Sea World, IHG, Aria Resort and Casino, MGM Grand, Marriott, Hilton, Winmark Brands, Westin Resorts, and Greystar Properties, among many others. Your Position Overview: As an Account Services Specialist , you are pivotal in maintaining and enhancing our client relationships. By coordinating inbound requests through Salesforce.com CRM, your team works to retain customers through customer-centric problem-solving, contract negotiations, and maintaining prompt response times. This role requires effectively reselling the benefits and value of ScentAir products and services, with a strong emphasis on renewing customer contracts. Your Key Responsibilities: • Client Retention: Execute strategies to retain customers, including proactive outbound calls to customers who have requested to cancel. • Customer Needs Evaluation: Identify customer needs and resources required to negotiate renewals and retain business. • Personalized Responses: Provide tailored solutions to ensure high customer satisfaction and exceed their expectations. • Issue Resolution: Resolve customer issues by aligning service features, pricing, value, payment options, and benefits to meet their needs. • Sales Techniques: Use positive sales techniques to motivate customers to continue using ScentAir services or ensure ScentAir receives early termination fees within contract terms. • Service Upgrades: Sell additional or upgraded services while ensuring a quality customer experience. • Database Management: Utilize our databases to access, update, or input account information, maintaining a high quality of accuracy in Salesforce.com CRM. • Negotiation and Discounts: Negotiate pricing and bundling offers, including credits and discounts, according to company guidelines. • Performance Goals: Meet or exceed retention goals and demonstrate the ability to achieve individual performance metrics. Your Qualifications: • Bachelor's Degree or 3+ years of relevant work experience • Effective communication skills (Bilingual is a plus) • Excellent computer skills, including proficiency with MS Office Suite and Salesforce • Excellent interpersonal skills for effective team collaboration • Proactive and able to take initiative with little or no direction • The ability to establish collaborative customer relationships in a fast-paced environment • The ability to thrive in a high pace, growth-focused business environment Why You'll Love Working for ScentAir: • Competitive pay and monthly bonus plan • Benefits: Medical, dental, vision, and life insurance, plus company-matched 401k • Perks: Company-issued laptop and cutting-edge technology support / Hybrid role • Great work environment: Fun, team-focused atmosphere with an employee-driven community outreach program • Paid Time Off: Enhanced holiday schedule and paid time off ScentAir isn't your typical B2B company. We're transforming how businesses connect with their customers through the power of scent. With an unparalleled company culture and commitment to the growth and success of our employees, ScentAir is rapidly growing and has brought scent marketing to over 50,000 clients in over 120 countries. Combining our scent diffusion technology with our extensive fragrance library, we help businesses shape their brand image and create remarkable on-site customer experiences. When you join our team, you will directly contribute to the customer experience your clients create and to our growth worldwide. Powered by JazzHR EVa6zfI6OF

Spectrum Senior Billing Design Analysts are responsible for analysis, documentation, and creating billing solutions for both ICOMS and CSG billing systems. Senior Billing Design Analysts will ensure billing solutions meet specified and approved requirements from our internal customers as well as Billing Executive leadership. This position includes documenting high-level solutions, performing testing of the solution, documenting the configuration, submitting developer requirements (if required), and providing technical billing subject matter expertise and support of billing solution launches. Senior Billing Design Analysts will work closely with Billing Design Analysts and provide guidance and expertise. MAJOR DUTIES AND RESPONSIBILITIES Works intimately with business owner/requestors or design architecture on understanding requirements and documenting requirements. Develops and documents billing solutions including process flows. Understands all order entry processes and procedures and business rules within the company. Works with Data Standards, requests data standard codes, and ensures we are following data standard guidelines. Performs analysis on billing systems, billing data, and processes in order to determine the best billing design and solution. Investigates and performs root cause analysis for complex billing system issues. Runs queries and pulls billing data to support analysis and billing design. Designs solutions for MEC (Master Enterprise Catalog) to support the Gateway system. Creates and documents billing system configuration guides. Perform other duties a requested by supervisor. Makes recommendations based on data for process improvement and strategic business decision making. REQUIRED QUALIFICATIONS Skills /Abilities and Knowledge Strong Communicator (written and verbal): ability to read, write, speak and understand English Ability to conduct presentations in front of an audience (could include Executive Leadership) Ability to analyze and interpret data Ability to communicate with all levels of management and company personnel Ability to maintain confidentiality Ability to make decisions and solve problems while working under pressure Ability to show judgment and initiative and to accomplish job duties Ability to prioritize and organize effectively and manage multiple projects/requests/assignments Knowledge of industry requirements used to support end user cable, data, and telephony billing Ability to work extended hours. Knowledge of systems used by Cable and/or Telecommunications industries to support billing, customer services, and accounting activities Proficient in Microsoft desktop products including Access, Word, Excel, Power Point, Visio, and Project Ability to work independently with minimal instructions Ability to document process flows Proven ability to perform effectively in a fast-paced environment Education Bachelor's Degree in Business, Statistics, Mathematics, or Economics from a four-year college university or related field, equivalent training, education and experience PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge 4+ years of Business/Process Analysis work experience 4+ years of Billing system code configurations (including prerequisites) 4+ years of Billing system experience related to campaigns, rates, packages, taxes 4+ years of Database reporting tools, queries, SQL, macros 4+ years of ICOMS/CSG experience preferred Experience using Lean Six Sigma Tools WORKING CONDITIONS Office environment Travel less than 10% of the time Vision ability close vision, peripheral vision, and ability to adjust focus

Make a Difference in Someone's Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Job Highlights:This Opportunity:The primary responsibility of the Finance Billing Specialist is to provide financial support through the completion of billing services throughout the agency.What You'll Do: • Maintain and keep orderly all billing functions for assigned area. • Keep supervisor informed of billing problems/continuous denial of service. Problem solve and follow up with any billing denials in timely manner. • Complete reports, assessments, and paperwork as required or requested. • Demonstrate knowledge of statutes, regulations and policies of governing areas in which job responsibilities are performed. • Ensure professional and courteous communications via telephone, fax, face-to-face, correspondence and any other method of communication used with all people served and agency stakeholders. • Create billing invoice files and labels. File all requested paperwork in appropriate files as assigned, keeping them maintained and orderly. • Maintain trainings as required and requested including but not limited to provider trainings that regard billing issues and updates. • Demonstrate knowledge of emergency procedures and assists in crisis situations. • Demonstrate knowledge of and comply with all agency policies and procedures. • Complete all other relevant responsibilities as assigned by the supervisor. • Driving and Travel may be required. Education We're Looking For:High School Diploma (Required) Certifications We're Looking For:Drivers License (Valid) - USAExperience We're Looking For:Private insurance billing experience. | 1 Year | RequiredSchedule:Monday - Friday (8:00am - 5:00pm) Primarily remote position with one day each week on-site (Wednesday).Target Weekly Hours:40Monarch is an Equal Opportunity Employer Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************. This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.

We are seeking a motivated Billing Coordinator to join our business to support the billing department with the billing process and other duties Responsibilities Generate invoices to customers Distribute invoices per customer preferences (email, mail, etc.) Process credit memos Research inventory transactions as requested Validate and manage all certifications Perform Data Entry duties Become Subject Matter Expert on billing and inventory adjustments processes as it pertains to billing Perform all tasks in accordance with company processes and procedures Support other departments as needed with various job duties Other duties as assigned Qualifications Excellent communication skills and the ability to work with employees (sales, operations, HR, executive) and customers Consistently meet deadlines and work well under pressure Must be able to multi-task Possess a general knowledge of accounting principles and practices. College degree preferred 1-2 years previous billing experience preferred Other: Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands/fingers to handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock when in the operations or laboratory areas. The noise level in the work environment is usually moderate, but due to open office environment noise level may occasionally be high. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

As a member of the Customer Administration Management (CAM) team, the Billing Specialist is responsible for providing detailed financial and administrative services across the Avante Health Solutions organization. This position is primarily responsible for preparing, releasing, and distributing all Accounts Receivable (AR) invoices based on transaction type. The identification of Essential Job Function does not display an exhaustive list of all duties that may be assigned to this position, nor does it restrict the related work that may be assigned to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Job Functions & Responsibilities Prepare invoices for review and release for all shipments, service orders, service contracts, and rental orders Review invoices for correctness, including but not limited to, review of Purchase Order, Customer Bill To, and Sales Tax Distribute invoices in a timely manner to customers via email, virtual upload, mail, or fax, dependent upon customer preference and Enterprise Resource Planning (ERP) software (i.e. Acumatica) set-up Responsible for fielding incoming customer AR calls Support general Business Account Administration for initial set-up of Business Accounts and conversion of Customer accounts Work closely with CAM team members to maintain and update Business Accounts Coordinate with Sales Representatives and Customer Service Representatives for requests related to invoice preparation or distribution Serve as back-up for cash application within local facility Update customer purchase orders on invoices Provide invoice copies Assist in month-end closing procedures Adhere to company policies, guidelines, and regulatory requirements per ISO:13485 2016 standards and the Company's Quality Management System Demonstrate excellent communication skills to receive and convey information clearly and effectively at all levels of the organization Possess excellent interpersonal skills to interact effectively with staff, vendors and guests Help to identify continuous improvement in purchasing and administrative processes and offers solutions to promote efficiency as Avante continues to grow Work professionally and efficiently with all levels within the organization Adhere to all company employment policies and safe practices Perform other duties as assigned Experience/Training/Education Associates degree in accounting or similar field of study At least two years of Accounts Receivable experience in a professional work environment Or a qualifying combination of education and experience Billing experience in distribution, manufacturing, or warehouse industry preferred Strong working knowledge of an ERP preferred Knowledge/Skills/Abilities General: Exceptional ability to speak and write effectively in a business environment. Able to provide critical analysis and strategic thinking related to process improvement. Able to identify non-value-added work and make recommendations around quality and cycle time improvement. Ability to maintain an elevated level of accuracy in preparing and entering data. Superb time management and organizational skills with the ability to meet regular and frequent deadlines. Attention to detail required. Ability to work well as a team member. Must demonstrate sound work ethic, flexibility, respectfulness, honesty, and trustworthiness. Must also be punctual and dependable. Must possess cultural awareness and sensitivity. Technical: Requires knowledge and understanding of finance and accounting principles and procedures and planning. Requires knowledge of office practices and record keeping and reporting systems; records management and file maintenance. ability to effectively use Microsoft Products: Outlook, Word, Excel and to use or learn specific software needed to improve productivity. Communication: Strong oral and written communication skills Ability to read and interpret documents such as financial journals, operating and accounting instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with customers or employees of the organization. Ability to read through reporting and compliance requirements. Math & Reasoning: Ability to work with mathematical concepts such as probability and statistical inference, and the ability to apply concepts such as fractions, percentages, ratios, and proportions to financial and practical situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to deal with nonverbal symbolism such as, formulas, equations, graphs, tables, etc. Ability to deal with a variety of abstract and concrete variables. Physical and Environmental Elements Physical Demands: Ability to sit continuously for over 3/4 of normal work shift, and stand, walk, and reach with hands and arms for at least 1/4 of the normal work shift. Ability to climb stairs. Ability to lift and carry, push or pull up to 20 pounds for several minutes. Ability to stoop, crouch and reach. Ability to talk or hear continuously. Ability to see clearly to do all work-related tasks (clear or corrected vision at 20 inches or less). Finger dexterity is required frequently for over 3/4 of the normal work shift. Work Environment: Position is typically performed in the office environment with standard equipment and moderate noise levels (examples: computers, printers, fax, copiers, light traffic, and phone); however, will often interact with the production/warehouse environment. Thus, the employee works in a normal office setting and will travel to an open warehouse area where temperatures are subject to outdoor conditions in terms of cold and heat. There is exposure to various tools and equipment as well as forklift operations and corresponding noise levels. Special Requirements Driving record that is insurable May travel on occasion Company Culture Avante Health Solutions is committed to a respectful and purposeful work environment; this includes each team member taking responsibility for the greater good of the company and its goal to provide exceptional products and service, and to create a sustainable future for the company and its employees. Additionally, Avante Health Solutions is an Equal Opportunity Employer; we proudly promote a diverse workforce and do not discriminate. We encourage all employees and applicants who meet the position requirements to apply for advancement within the organization regardless of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Harassment or inappropriate behavior of any kind is not tolerated and could be grounds for termination. If assistance or an accommodation due to a disability is needed, please discuss with the hiring manager.

Job Description Primary Objective The Billing Specialist supports the financial health and sustainability of the organization by ensuring timely, accurate, and compliant billing across multiple programs, service lines, and funding sources. This role focuses heavily on Accounts Receivable (AR), invoicing, payment tracking, and reconciliation to ensure the organization receives all revenue owed from grants, contracts, fee-for-service programs, partner agencies, and community-based services. Essential Functions Prepare and submit invoices for grants, contracts, fee-for-service programs, and other billable services in alignment with funding guidelines and organizational policies. Monitor and manage Accounts Receivable aging, ensuring timely follow-up on outstanding balances and delayed payments. Reconcile payments received, ensuring accurate posting to appropriate programs, contracts, and accounting codes. Communicate with funders, partner organizations, and agencies to resolve discrepancies, late payments, or billing questions. Maintain detailed billing documentation required for audits, grant reporting, and internal reviews. Review contracts, MOUs, and program agreements to ensure billing accuracy and compliance with deliverable requirements. Work closely with Program Managers to gather required documentation, service data, or backup to support grant invoicing. Identify and correct billing errors or inconsistencies and escalate concerns when necessary. Assist with monthly financial closings and contribute to revenue projections. Generate routine and ad hoc billing and AR reports for Finance Leadership. Maintain confidentiality and ensure compliance with organizational policies, accounting standards, and regulatory requirements. Support finance team with special projects related to process improvements, grant changes, and billing system enhancements. Knowledge, Skills, and Abilities Strong understanding of accounts receivable processes, invoicing, and reconciliation. Ability to read and interpret grant contracts, statements of work (SOWs), and billing requirements. Knowledge of nonprofit finance structures, fund accounting, and restricted vs. unrestricted revenue preferred. Strong proficiency with accounting or financial management software (e.g., QuickBooks or similar). Excellent attention to detail, numerical accuracy, and organizational skills. Ability to manage time effectively and handle multiple deadlines across various programs and funding streams. Strong written and verbal communication skills when interacting with funders, partners, and internal teams. Problem-solving skills to resolve billing discrepancies or incomplete documentation. Demonstrated competency in core job functions beyond entry-level expectations Ability to work independently with minimal supervision Proven ownership of processes, not just task execution Strong understanding of systems, workflows, and operational problem-solving Reduced onboarding and training needs due to prior experience Ability to maintain confidentiality and professionalism at all times. Comfort working in a diverse, mission-driven , community-based nonprofit environment. Education and Experience High school diploma or equivalent required; Associate degree in accounting, finance, business administration, or related field preferred. Minimum 3-5 years of billing, accounts receivable, bookkeeping, or related financial experience, ideally in a nonprofit or multi-program organization. Experience working with grants, contracts, or funder reporting strongly preferred. Proficiency in Microsoft Excel and financial management systems required. Understanding of nonprofit accounting principles is a plus.

The Billing Specialist supports the Billing Operations team by reviewing, validating, and ensuring the accuracy of customer invoices across multiple billing cycles and business segments. This position focuses on post-generation quality assurance, identifying discrepancies, and collaborating with analysts, IT, and finance teams to ensure all invoices are correct before release. The role contributes directly to billing accuracy, timeliness, and compliance with company policies and customer contracts. Key Responsibilities Review invoices after system generation to confirm pricing, formatting, and charge accuracy before distribution to customers. Conduct quality assurance checks across all billing cycles to ensure completeness and consistency. Compare invoice data to source systems, billing inputs, or customer contracts to validate correctness. Identify and document billing variances or recurring issues and escalate to the Billing Operations Supervisor or Analyst for resolution. Partner with cross-functional teams to resolve discrepancies impacting invoice accuracy or timing. Maintain records and logs of quality reviews, corrections, and cycle validations for audit and compliance purposes. Support end-to-end testing and validation during system updates, migrations, or new product introductions. Participate in process improvement efforts to enhance billing efficiency and data integrity. Provide support to internal stakeholders or customers regarding billing-related questions and corrections. May perform other duties as assigned. Skills & Competencies Familiarity with enterprise billing systems (e.g., SAP BRIM or similar) Strong Microsoft Excel skills for data validation and reconciliation Understanding of billing controls, revenue processes, and audit readiness High attention to detail and accuracy Strong organizational and time-management abilities Excellent communication and teamwork skills Problem-solving mindset and willingness to learn new systems and processes Physical Demands & Work Conditions Primarily office-based with extensive use of computer and standard office equipment May require extended periods of sitting and data entry Minimal physical requirements (e.g., ability to lift up to 10 lbs) Occasional extended hours or weekend work during billing close or cycle validations Travel up to 5% may be required for training or team collaboration Qualifications WHAT IT TAKES TO CATCH OUR EYE: Education & Experience: Associate degree in Accounting, Finance, or Business Administration, or equivalent experience 1-3 years of experience in billing, accounting, or finance operations (telecommunications or SaaS experience preferred) Additional Information BONUS POINTS FOR: Experience with SAP BRIM or other large-scale billing platforms Knowledge of telecommunications billing cycles and quality control practices Exposure to process automation or data analytics tools #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice

Are you detail-driven, organized, and thrive in a fast-paced environment? Team Chevrolet is looking for a Billing Clerk who plays a critical role in keeping our dealership running smoothly and accurately. If you enjoy working with numbers, collaborating with multiple departments, and being the go-to person for billing accuracy, this could be the perfect fit for you! What You'll Do: Accurately prepare and process invoices for vehicle sales and service transactions Review billing data including vehicle details, pricing, and customer information Maintain and update customer billing records in our accounting system Partner with Sales and Service teams to resolve discrepancies and answer billing questions Process payments and manage accounts receivable Generate billing reports to support management and financial decision-making Assist with month-end closings and account reconciliations Ensure compliance with dealership policies, laws, and regulations Deliver excellent internal and external customer service regarding billing matters Qualifications What We're Looking For: High school diploma or equivalent required Associate degree in Accounting, Finance, or a related field preferred 2+ years of billing or accounting experience, preferably in the automotive industry Strong attention to detail with a high level of accuracy Proficiency with accounting software and Microsoft Excel Excellent organization, communication, and problem-solving skills Ability to handle sensitive financial information with confidentiality Comfortable working independently and as part of a team in a fast-paced environment Why Join Team Chevrolet? Stable, established dealership Supportive team environment Opportunity to grow within the organization Play a key role in the financial integrity of the business Apply today and become part of a team that values accuracy, teamwork, and professionalism.

The Billing Specialist is responsible for submitting authorization requests and enrollment forms to insurance providers, ensuring timely and accurate processing of claims. The specialist will also manage billing inquiries, verify patient insurance coverage, and track the status of authorizations and claims. Additionally, the role involves collaborating with clinical staff to gather necessary documentation, correcting and resubmitting any denied claims, and maintaining compliance with all relevant regulatory requirements. The Billing Specialist contributes to the facility's financial health by optimizing revenue cycle processes and supporting the delivery of high-quality care to clients. ESSENTIAL DUTIES AND RESPONSIBILITIES: § Provide comprehensive administrative support to the Vice President of Clinical Services and the Accounting Manager/Finance Department. § Ensure compliance with North Carolina licensing statutes, regulations, and contractual LME/MCO policies. § Collect and analyze program data, with a specific focus on authorizations and re-authorizations. § Address billing inquiries, verify patient coverage, and monitor the status of authorizations and claims. § Collaborate with clinical staff and the Finance Department to compile necessary documentation, promptly correcting and resubmitting denied claims within a 72-hour timeframe. § Preparation and submission of initial enrollments, target populations, and all documents required for initial authorizations with all MCOs including Alliance, Partners, VAYA § Act as the Liaison between Primary Counselor and MCO when additional information is requested § Respond to ALL denial emails that are received from MCOs including Alliance, Partners, VAYA § Facilitate admission and discharge processes, as well as service planning and service plan reviews § Conduct quality assurance reviews to ensure compliance with licensing and contractual obligations § Adhere to all HIPPA and confidentiality rules and guidelines § Perform additional duties as assigned by the Vice President of Clinical Services within the scope of the position § Actively engage as a member of the Hope Haven Clinical Team § Attending all required organizational meetings. POSITION QUALIFICATIONS: § Associate or bachelor's degree in the Human Services Field or related discipline with a minimum of one (1) year of related experience preferred. § Proficient in Microsoft Office Suite, with an ability to learn additional reporting software as required. § Ability to work effectively with a diverse, underserved population. PHYSICAL REQUIREMENTS: · Keyboarding · Walking/Sitting · Lifting Hope Haven, Inc. is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Qualifications Education High school diploma or the equivalent. Other Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. . Physical Requirements Surroundings spend time indoors in air-conditioned areas. Sitting for prolonged periods Standing on a regular basis Walking on a regular basis Bending, twisting and/or stooping infrequently Kneeling and/or Squatting infrequently Lifting 25 lbs to 50 lbs infrequently Reaching and/or lifting overhead infrequently Climbing stairs Repetitive hand/finger movement for prolonged periods Grasping/grabbing with hands infrequently Pushing and Pulling infrequently Expectations General Expectations Devote himself/herself to insuring satisfaction to customers. Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company's business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company's non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Job-Specific Expectations Be polite and friendly and greet customers promptly. Devise, implement and monitor a filing system for all accounting reports that is precise and easily accessible. Organize and oversee all transactions Supervise accounts payable invoices, making certain that payments for purchases, dues, and taxes are accurate and prompt and that the pertinent forms are filed correctly and on time. Be polite and prompt on the telephone, documenting messages as required and ensuring that the appropriate employees receive them. When the call regards a customer complaint, deal with it by quickly notifying the appropriate individual, and accurately express the status and significance of the call. Make sure office supplies are stocked and replaced efficiently and to avoid running out. Ensure a clean, amiable and efficient office environment. Receive and appropriately manage the mail to safeguard it. Keep vehicle inventory up to date. Manage accurate and properly filed sold vehicle paperwork. Oversee payment for sold vehicles and trade acceptance purchases to ensure that such are made promptly and appropriately. Ensure that the telephone is answered promptly in a courteous manner; accurate messages are handed to the appropriate person quickly and that pages are voiced in a professional tone. Assist the Business Manager as required by providing dependable, prompt, and quality typing and other assistance as requested Assist in any duties needed to help with workflow

Bill all New and Used car deals and post into Accounting Organize all paperwork in each deal; check for completeness (signatures, verify VIN, etc.) Process incoming/outgoing Dealer Trades in DealerTrack DMS & process Payoff checks for Trade-ins and mail to appropriate financial institution in a timely manner. Generate and maintain the Salesperson's commission reports Maintains Inventory Schedule & We-Owe Schedule

Job Description Mills Auto Group is seeking a full time Billing Clerk/Title Clerk to join our growing team at our Beckley West Virginia location. Applicant must demonstrate good administration, organizational skills and be a team player. Must have basic accounting skills and knowledge of routine accounting functions. Good computer skills and a working knowledge of CDK a plus. Automotive dealership experience is highly preferred. Growth opportunities, competitive pay and great benefits including medical and dental after 60 days. BASIC JOB RESPONSIBILITIES: Post vehicle sales for new and used car sales and ensure required paperwork is accurate. Issue trade payoffs (check or online/eft) Submit all F&I product payables on timely basis Process F&I product cancellations Manage deal receivable, rebates, and inventory schedules Respond to and handle inquiries from sales management as needed Perform basic and routine accounting functions Knowledge of the Title process Other administrative duties as necessary REQUIREMENTS: Previous accounting experience required, dealership preferred Understanding of accounting principles, credits/debits Proficient with standard computer software and accounting software Excellent customer service and communication skills About the Dealership Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 17 years, we are proud to have grown from 1 store to 33. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often. In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees' college education! We encourage you to get involved with our community outside of the office as well - whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.

Mills Auto Group is seeking a full time Billing/Receivable Clerk to join our growing team In the Charlotte NC area. Applicant must demonstrate good administration, organizational skills and be a team player. Must have basic accounting skills and knowledge of routine accounting functions. Good computer skills and a working knowledge of CDK a plus. Automotive dealership experience is highly preferred. Growth opportunities, competitive pay and great benefits including medical and dental after 60 days. BASIC JOB RESPONSIBILITIES: Post vehicle sales for new and used car sales and ensure required paperwork is accurate. Issue trade payoffs (check or online/EFT) Submit all F&I product payable on timely basis Process F&I product cancellations Manage vehicle receivable, rebates, and inventory schedules Respond to and handle inquiries from sales management as needed Perform basic and routine accounting functions Other administrative duties as necessary REQUIREMENTS: Previous accounting experience required, dealership preferred Understanding of accounting principles, credits/debits Proficient with standard computer software and accounting software Excellent customer service and communication skills About the Dealership Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 20 years, we are proud to have grown from 1 store to 40. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often. In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees' college education! We encourage you to get involved with our community outside of the office as well - whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.

ScentAir delivers billions of lasting impressions for customers around the globe every year. Our cutting-edge scent delivery solutions are tailored for diverse business environments, including restaurants, health care offices, airports, senior living facilities, apartment and multi-unit housing, retail stores, real estate (both commercial and residential), and health clubs and spas. The potential applications are truly limitless! We are the pioneers and innovators in the field, and are proud to be the global leader in Scent Marketing! Our impressive roster of clients features industry giants such as Disney World, Sea World, IHG, Aria Resort and Casino, MGM Grand, Marriott, Hilton, Winmark Brands, Westin Resorts, and Greystar Properties, among many others. Your Position Overview: As an Account Services Specialist , you are pivotal in maintaining and enhancing our client relationships. By coordinating inbound requests through Salesforce.com CRM, your team works to retain customers through customer-centric problem-solving, contract negotiations, and maintaining prompt response times. This role requires effectively reselling the benefits and value of ScentAir products and services, with a strong emphasis on renewing customer contracts. Your Key Responsibilities: • Client Retention: Execute strategies to retain customers, including proactive outbound calls to customers who have requested to cancel. • Customer Needs Evaluation: Identify customer needs and resources required to negotiate renewals and retain business. • Personalized Responses: Provide tailored solutions to ensure high customer satisfaction and exceed their expectations. • Issue Resolution: Resolve customer issues by aligning service features, pricing, value, payment options, and benefits to meet their needs. • Sales Techniques: Use positive sales techniques to motivate customers to continue using ScentAir services or ensure ScentAir receives early termination fees within contract terms. • Service Upgrades: Sell additional or upgraded services while ensuring a quality customer experience. • Database Management: Utilize our databases to access, update, or input account information, maintaining a high quality of accuracy in Salesforce.com CRM. • Negotiation and Discounts: Negotiate pricing and bundling offers, including credits and discounts, according to company guidelines. • Performance Goals: Meet or exceed retention goals and demonstrate the ability to achieve individual performance metrics. Your Qualifications: • Bachelor's Degree or 3+ years of relevant work experience • Effective communication skills (Bilingual is a plus) • Excellent computer skills, including proficiency with MS Office Suite and Salesforce • Excellent interpersonal skills for effective team collaboration • Proactive and able to take initiative with little or no direction • The ability to establish collaborative customer relationships in a fast-paced environment • The ability to thrive in a high pace, growth-focused business environment Why You'll Love Working for ScentAir: • Competitive pay and monthly bonus plan • Benefits: Medical, dental, vision, and life insurance, plus company-matched 401k • Perks: Company-issued laptop and cutting-edge technology support / Hybrid role • Great work environment: Fun, team-focused atmosphere with an employee-driven community outreach program • Paid Time Off: Enhanced holiday schedule and paid time off ScentAir isn't your typical B2B company. We're transforming how businesses connect with their customers through the power of scent. With an unparalleled company culture and commitment to the growth and success of our employees, ScentAir is rapidly growing and has brought scent marketing to over 50,000 clients in over 120 countries. Combining our scent diffusion technology with our extensive fragrance library, we help businesses shape their brand image and create remarkable on-site customer experiences. When you join our team, you will directly contribute to the customer experience your clients create and to our growth worldwide.

Job Responsibilities: Bill all New and Used car deals and post into Accounting Organize all paperwork in each deal; check for completeness (signatures, verify VIN, etc.) Process incoming/outgoing Dealer Trades in DealerTrack DMS & process Payoff checks for Trade-ins and mail to appropriate financial institution in a timely manner. Generate and maintain the Salesperson's commission reports Maintains Inventory Schedule & We-Owe Schedule