Customer Service Representative
Account Representative job 10 miles from Cupertino
Dated: 06/24/2025
Title: Telecommunications Attendant I
Duration 3 months On w2 (contract)
Note:
• How many years of experience are required? 4- years in a call center
• Will this role extend or possibly convert to a CLIENT'S FTE? Yes
• Top 3 requirements to hire? Call center experience, flexibility, type 35 wpm
Position Summary:
Under general supervision, Telecommunications Attendants act as the primary point of public contact to answer, process, page and direct calls serving the faculty, staff and students of the University, Medical Center and SLAC. This includes handling the critical calls associated with the Medical Center and Lucile Packard Children's Hospital. Telecommunications Attendants report directly to the Supervisor of the Operator Services Unit (OSU) and work under the daily routine direction of the shift Lead. Attendants work independently as well as share group responsibilities with other employees as needed.
Requirements:
Experience working in a customer service-oriented environment, with demonstrated ability to handle high volumes of calls, preferably in a university or medical center setting. ∙ Polished telephone etiquette and manner, and ability to communicate clearly and effectively in English; reading, writing and spelling skills. ∙ Ability to interface effectively with high-level professionals, managers, supervisors, and other clients. ∙ Ability to exercise tact and diplomacy under pressure. ∙ Ability to operate all telecommunications equipment, with demonstrated computerized keyboard skills (corrected typing rate of 40-50 words per minute).
Hands-on experience with MAC or DOS systems and console operations. ∙ Familiarity with automated paging systems. ∙ Ability to work in a team environment and effectively contribute as a member of a team. ∙ Have a thorough knowledge of CLIENT'S (University, Medical Center, SLAC), of dispatch procedures and routines, and a knowledge of medical terminology and disciplines.
Job responsibilities
The duties listed under the Duties/Responsibilities section are designed to provide a representative sampling of key tasks and/or responsibilities associated with the job. They are not intended to be a complete list of all the duties performed by employees in the classification.∙ Provide directory listings and information; connect callers to the appropriate department, faculty or staff member, physician, patient or student; establish conference calls. ∙ Quote long-distance calling rates; clarify system dialing capabilities; provide general assistance in using telephone and paging systems. ∙ Page Medical Center doctors and staff for incoming callers; announce pages within the Medical Center; provide both general and specific doctor-patient support during off-hours using on-call rosters and other pertinent reference documents, electronic and hard copy. ∙ Dispatch medical emergency teams for the Medical Center in response to medical alert notifications (e.g., cardiac arrest, trauma, fire, chemical spills, disaster recovery, and police emergencies). ∙ Provide off-hours coverage and support for Client's entities.
Utilize call centre and collaboration applications and systems to ensure first call resolutions. ∙ Carry out various administrative tasks, including maintaining information and paging directory databases, creating internal reports, reference material and archives, performing system diagnostics, test routines or system searches, and processing internal forms. ∙ Participate in process and performance improvement efforts: This includes regularly acting as a mentor to co-workers in the effort to improve call handling and customer services skills, assisting with training of co-workers, and reviewing, updating, and suggesting improvements to processes and process documentation. ∙ Adhere to safety rules.
Data Collector
Account Representative job 16 miles from Cupertino
Title: Robot Data Collection Analyst
Type: Contract, 40 hours per week
Hours: Monday-Friday (Flexibility required; must be able to commit to an early morning or afternoon/evening shift, 8 hour max)
Lab Hours: 6AM - 11PM
Requirements:
Bachelor's degree from an accredited college or university
1-2 years of experience working in a team environment
Excellent verbal and written communication skills using email, instant messaging, and video conferencing tools (e.g., Zoom, Slack)
Mature and confident interpersonal skills with the ability to explain technical concepts to various audiences
Strong analytical and problem-solving skills with the ability to independently seek answers
Understanding of deadlines and milestones with the ability to prioritize and multitask
Ability to read, understand, and follow documented procedures and escalate any questions/concerns
Familiarity with scripting languages such as Python, Bash, JSON
Experience with research or following work processes (lab work, gathering requirements, capturing notes, documentation)
Proficiency in Google Workspace (Docs, Sheets, Slides) and comfortable working on Android/iOS and MacOS devices
Plusses:
Bachelor's Degree in a STEM field
Experience with Linux devices and troubleshooting via CLI
Past experience or familiarity with robotics, AI, data collection, and/or research
Day-to-Day
The Data Collection Analyst will collect data by controlling a robotic arm via teleoperation to perform the following tasks:
Staging and setting-up equipment for the collection, which may include engaging with engineering, external equipment vendors, internal and external safety evaluators, and the research team to ensure the equipment is set up properly.
Conducting the collection, including operating complex, experimental collection systems, and debriefing with team leadership as necessary.
Performing basic troubleshooting of collection systems (hardware and software) and escalating any bugs or issues using internal tools.
Providing collection support, including data collection, documentation and logging of collections, and tracking of equipment and procedures.
Contributing to and/or updating existing documentation.
Completing project work related to collections such as recording and updating collection documentation.
Attending all required trainings, meetings, and standups.
Providing feedback for process improvement areas.
Expectations for Success
To be able to successfully execute on the day-to-day responsibilities above, the Data Collection Analyst is expected to:
Review SOPs and any other relevant documentation and consult with the responsible System Integrator or lead for any questions or clarifications in advance of the collection.
Stay up-to-date with process and SOP changes for frequently used systems.
Arrive on-time for shifts and allow additional time, if needed, to review unfamiliar systems or SOPs and for operational set up.
Arrive on-time and prepared with relevant information or materials for all required trainings, meetings, and standups.
Approach each collection and project with ability and flexibility. Be prepared to quickly pivot to new tasks, approaches to collections, or steps in documented processes to keep the team moving forward, even during blocking events.
Ensure highest quality and accuracy of data collection by maintaining a clean and organized collection space.
Escalate any issues to System Integrators or Engineers and properly document, in detail, the nature of the issue.
Address any areas for improvement of the collection process in scheduled meetings and/or via internal tools.
Identify or partner with team leadership on projects and tasks that can be completed during larger blocking events and during planned and unplanned system downtime.
Pay Range: 20-25/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Paid Time Off: 10 days of vacation and 5 days of accrued sick leave
Entry Level Sales Representative
Account Representative job 12 miles from Cupertino
Ready to join a dynamic and growing organization with unlimited potential? UniFirst is seeking an Outside Sales Representative to join our team! Work for an international leader in the $18 billion dollar garment services industry. We currently employ 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. Ranked for 15+ years in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an Outside Sales Representative, you will use your talents to generate new business, connect with prospects, and close deals while utilizing an award-winning sales process. With a focus on selling new business and exceeding sales goals, you will ultimately pave your way to a six-figure income!
We Want You to Succeed
We know that it's our committed Team Partners who are the force behind our success as a company. We offer support such as: consistent 1:1 coaching, ongoing sales learning, industry leading technology, and professional development that will bring your career to the next level.
We Offer Unlimited Earning Potential
Our robust compensation package includes:
* Guaranteed Base Salary - Total 1st year compensation (including commission) can range from $62,000-120,000
* Monthly Commission Earnings
* New Hire Ramp-Up Bonus
* Unlimited Quarterly Bonus Program
* Career Path Bonus Opportunities
* Weekly Car Allowance
* Monthly Cell Phone Reimbursement
* Annual President's Club trip for top performers
* Full range of benefits including 401K match, profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more.
We Invest in You
* Paid industry-leading sales training
* Exposure to sales and executive leadership
* Protected territories that are assigned exclusively to you
* Ongoing qualified leads
* Defined careers paths that promote growth and advancement
* Cutting edge sales tools, devices, and software
Through our award-winning sales training program, you will learn state-of-the-art techniques to:
* Identify and partner with new and existing clients to grow the book of business
* Effectively close sales in your designated territory
* Contact prospects in the form of cold-calling, emails, and social networks
* Deliver effective sales presentations with business owners and key decision makers
* Utilize our CRM system and other technology to manage and track efforts
Qualifications
What You'll Need to be a successful Outside Sales Representative:
* Previous sales experience preferred in B2B (although, we provide all the training you will need to be successful!)
* Proven track record of success
* Coachable and highly enthusiastic mindset
* High school diploma required
* Valid driver's license and reliable transportation
* Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards
Preferred Qualifications:
* Associate's or bachelor's degree preferred
* Tech savvy, prior experience with CRMs and Microsoft 365 is a plus
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
Associate, Core Service - International Client Services Rep(Mandarin/Cantonese Required)
Account Representative job 42 miles from Cupertino
Regular Your opportunity
As a International Client Service Specialist, you will service international (non-US residents) and domestic clients with all a full range of service and trading needs. You will work in a collaborative, fast-paced environment to assist with trading stocks, ETFs, mutual funds and options in addition to general account servicing inquiries. We also complete document translation services for internal partners and service clients in foreign language as needed. Evening and overnight shifts will also support our clients within Stock Plan Services. The relationships that you create and uphold will have a direct impact as you aid our clients to “Own Their tomorrow.”
NOTE: This position is based in Phoenix, AZ OR San Francisco, CA and available for a Hybrid schedule post training.
What you have
Required Qualifications:
· Must be able to read, write, and speak in Mandarin/Cantonese.
· Series 7 & 63 licenses required OR a condition of employment to successfully obtain these licenses within the allotted training time.
· Well-developed and effective communication skills to establish trust and rapport with clients through both verbal and written communication
· Available to work in a structured schedule and adhere to assigned schedule including lunch and break time as pre-determined by business need.
· Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics.
· Willingness and desire to learn in a fast-paced and evolving environment.
Preferred Qualifications:
· 2+ years of college study in finance, economics, business administration, or related area; bachelor's degree is preferred.
· 2+ year of customer service experience, preferably in financial services; 1+ years of experience working with clients through phone/chats/emails.
· Basic to intermediate knowledge of investment products. Ability to explain these complex subjects via the phone.
· Ability to quickly identify client needs, demonstrate empathy and compassion in responses, and apply sound judgment when taking action(s) to achieve client objectives via phone/chat/email.
· Flexible and able to work on emails/chats/phones as business needs change.
· High flexibility in shift times especially early in the morning as business needs.
What's in it for you
At Schwab, we're committed to empowering our employees' personal and professional success. Our flexible work options, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
Base salary + annual bonus
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and a 4-week sabbatical after 5 years of service
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
In addition to the salary range, this role is eligible for bonus or incentive opportunities.
What's in it for you
At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Billing Coordinator (Full Time)
Account Representative job 49 miles from Cupertino
The Billing Coordinator prepares bills for the groups staying at the Pebble Beach Resorts for conferences and special events (wedding, celebrations, etc.). They also ensure that payments are received on a timely manner. Company Background: For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California's Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.
Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility. It annually hosts premier events such as the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.
Essential Duties & Responsibilities:
* Prepare, reconcile and verify final billing within given deadlines.
* Be a liaison with other departments to resolve discrepancies or problems relating to billing.
* Prepare cost estimates, deposit invoices and ensure payments are received on a timely manner.
* Handle inquiries, requests and disputes on any finalized bill to secure prompt payments.
* Set-up and update files for incoming groups prior to their arrival.
* Post all of groups' charges to group master accounts.
* Attend all meetings when required, related to group stay including pre-conference, sales and catering, and billing review with groups.
* Answer phone calls from groups and transient guests.
* Maintain daily miscellaneous tasks as assigned weekly.
* Comply with all Pebble Beach Company safety and health policies and procedure.
Absolutely Required Skills:
* Excellent customer services skills.
* Ability to communicate effectively on the phone, face-to-face and in meeting settings.
* Ability to multi-task and effectively meet deadlines.
* Perform basic accounting reconciliations.
* Ability to work weekends when required.
Desired Skills:
* Prior group billing or accounting experience, preferably in a hotel or resort environment.
* High school diploma required; college degree preferred.
* Prior experience with Springer Miller Systems.
Why work for Pebble Beach Company:
* Competitive Pay: $24.00/hour.
* Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family's health needs free of cost.
* Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
* We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
* Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
* Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
* Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Health Services Reimbursement Accountant
Account Representative job 49 miles from Cupertino
Why join the Contra Costa Health? Contra Costa Health Services (CCHS) is the largest department of the Contra Costa County government, employing more than 5,000 Full-Time Equivalents. CCHS is an integrated system of health care services that cover health at every level: the individual, the family, and the community. For low-income and uninsured residents of Contra Costa County, CCHS is the safety net, providing medical services not available to them elsewhere.
The Health Services Finance Division is the centralized accounting division with a dedicated accounting unit for each program operated by Contra Costa Health Services. With the responsibility of managing a budget in excess of four billion dollars, the Finance Division is seeking qualified candidates to perform complex accounting work for the Contra Costa Health Plan, Mental Health and General Accounting Unit to fill three (3) vacancies located in Martinez.
The Health Services Reimbursement Accountant will be required to prepare and monitor the program budgets, oversee the preparation of monthly financial projections and statistical reporting, perform analysis of these reports, and direct or coordinate the work of other accounting staff. We value your expertise and commitment to professional growth. In recognition of specialized skills, candidates selected for this position who possess; A valid Certified Public Accountant (CPA) license issued by the State of California, Department of Consumer Affairs, Board of Accountancy; A Certified Internal Auditor (CIA) certification issued by the Institute of Internal Auditors; A Certified Management Accountant (CMA) certification issued by the Institute of Management Accountants; or A Certified Government Financial Manager (CGFM) certification issued by the Association of Government Accountants) in good standing, may be eligible to receive a 5% differential on top of base salary.
We are looking for someone who:
* Is knowledgeable in Governmental and Fund accounting related to healthcare programs
* Is knowledgeable in Federal, State, and County auditing practices and methods
* Is knowledgeable in County finance and budgeting system
* Can analyze, interpret and apply Federal and State fiscal regulations to financial reports
* Is able to work independently, prioritize workloads and manage assignment deadlines
* Has a positive and solution-oriented attitude and a strong work ethic
* Is professional and able to work in a team environment
What you will typically be responsible for:
* Preparing and monitoring the annual county budget for a Division of the Health Services Department which includes preparing appropriation and revenue adjustments
* Assessing current expenditure and revenue patterns and reporting these findings on a monthly basis to the Department Controller, Chief Financial Officer, and the Administration/Management section of assigned Divisions
* Selecting, training, evaluating, and monitoring the performance of subordinate personnel
* Managing and supervising a staff of professional accountants and clerical staff in the performance of their various accounting duties
* Reviewing and approving all contracts and grants, and inter/intradepartmental agreements for assigned Divisions, ensuring that generally accepted accounting principles (GAAP) are applied and that all such agreements will pass any Internal or External Audits
* Providing financial direction to Division Directors and Managers to ensure that Department, County, Federal, and State fiscal policies are strictly adhered to and that the Divisions/Grants are in compliance with any audits
* Keeping management informed in a timely manner of any activities, problems, or policy decisions that need attention
* Training staff and Division Management regarding supplemental data required by Federal, State, or County Internal Audit to support Incoming Funds Grants or Interdepartmental Agreements
A few reasons you might love this job:
* You will work in a dynamic work environment with people who are passionate about their work and focused on continuous improvement and innovation
* You will have a support role in helping to provide medical care for the County's most vulnerable populations
* You will join a team of experienced and skilled finance staff executing well-defined fiscal operations
A few challenges you might face in this job:
* You will need to be flexible and adaptable as Federal, State, and County fiscal regulations are constantly updated
* You will be required to work "off hours" to meet critical deadlines and to respond to emergent budget issues
* You will manage multiple and competing deadlines during the year-end close and budget development process
Competencies Required:
* Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data
* Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
* Fact Finding: Obtaining facts and data pertaining to an issue or question
* Mathematical Facility: Performing computations and solving mathematical problems
* Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations
* Using Technology: Working with electronic hardware and software applications
* Attention to Detail: Focusing on the details of work content, work steps, and final work products
* Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity
* Self-Management: Showing personal organization, self-discipline, and dependability
* Handling & Resolving Conflict: Managing interpersonally strained situations
* Delegating: Sharing responsibility, authority, and accountability
* Managing Performance: Ensuring superior individual and group performance
* Teamwork: Collaborating with others to achieve shared goals
* Business Process Analysis: Defining, assessing, and improving operational processes and workflow
* Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives
To read the complete job description, please visit the website: ***************************
The eligible list established from this recruitment may remain in effect for six (6) months.
Education: Possession of a bachelor's degree from an accredited college or university with a major in business administration, finance, accounting or a closely-related field.
Experience: Three (3) years of full-time experience, or its equivalent, as a professional accountant in a health care organization or program, at least eighteen (18) months of which involved the preparation of cost reimbursement reports and analyses.
Substitution: Either (1) one additional year of qualifying experience may be substituted for the required academic major; or (2) a master's degree from an accredited college or university with a major in business administration, finance, or accounting or possession of a Certified Public Accountant certificate may be substituted for one (1) year of the required general experience. No substitution is permitted for the eighteen months of cost reimbursement experience.
All applicants must include official or unofficial college or university transcripts, or a copy of their degree. Applicants who have attended a foreign or non-U.S. accredited university or college must provide proof of education evaluation completed by a service affiliated with the National Association of Credentials Evaluation Services (NACES) with transcripts. All supporting documents must be scanned and attached to application at the time of submission.
* Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.
* Training and Experience Questionnaire: Candidates will be required to complete a training and experience questionnaire at the time of filing. The responses to the training and experience questions on the supplemental questionnaire will be used to evaluate candidates relevant education, training and/or experience as it relates to this classification. (Weighted 100%)
The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.
For recruitment questions, please contact Health Services Personnel, Recruitment Team at ******************. For any technical issues, please contact the Government Jobs' applicant support team for assistance at ***************.
CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.
DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
Health Care Billing Clerk II (1636) - Dept. of Public Health - (H00153)
Account Representative job 39 miles from Cupertino
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.
Application Opening - Friday, June 25, 2025
Application Deadline - Application filing will close on or after Friday, July 11, 2025, and will close any time thereafter.
Salary: $85,124 - $103,428 Annually
Appointment Type: Permanent Civil Service
Recruitment ID: CBT-1636- H00153
The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City's only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.
The eligible list resulting from this recruitment may be utilized to fill future and current vacancies in this class at other locations within the DPH for the duration of the eligible list.
Job Description
Under general supervision, the 1636 Health Care Billing Clerk II processes difficult and complex medical claims to Medicare, Medi-Cal, Commercial and third-party payers for services provided to patients by the Departments of Public Health. This classification is the journey-level class in the series responsible for performing the full range of duties.
The 1636 Health Care Billing Clerk II performs the following essential job functions:
Processes bills and claims for services rendered to patients in order to obtain reimbursement from Medicare, Medi-Cal, commercial, and third-party payors based upon current governmental billing rules and regulations;
Evaluates billing documents and claims data for accuracy, completeness, and program compliance;
Prepares the initial claims and the follow-up claim if necessary by categorizing charges according to the types of medical services provided, completing medical information, verifying that all charges relate to the diagnosis and calculating the charges and benefits according to regulations;
Spends down Medi-Cal share of cost in order to certify monthly coverage to allow processing of claims;
Posts payments received from various payors, including Medicare, Medi-Cal, commercial, and third-party payors;
Sends Claims Inquiry Forms (CIFs), appeals, and tracers on unpaid accounts at predetermined intervals;
Researches questions and denials and provides assistance to patients, physicians, insurance and legal representatives, fiscal intermediaries and other regarding claims reimbursement and coverage;
Produces reports relevant to billing and claims activities using electronic databases.
The 1636 Health Care Billing Clerk II also performs other related duties as required.
Qualifications
Minimum Qualifications - Required
EXPERIENCE: One (1) year of experience billing, claims processing and/or collecting healthcare services reimbursements or medical claims from Medi-Cal (Medicaid), Medicare, insurance, third party payors, and individual payors in a hospital, healthcare agency, or healthcare billing organization.
Substitution
: Completion of 15 semester units or 22 quarter units of medical billing related coursework from an accredited college or university may substitute for six (6) months of qualifying experience.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).
Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.
Additional Information
Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.
Assessment Component
Candidates that meet the minimum qualifications will be invited to participate in written multiple-choice exam that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to:
Knowledge of medical claim data collection, billing, and processing for reimbursement from Medicare, Medi-Cal, commercial, and third-party payers
Knowledge of basic medical terminology
Knowledge modern office practices and procedures
Knowledge of payment posting procedures
Ability to perform detailed clerical work in a methodical and thorough manner with accuracy
Ability to read and analyze a medical chart. Ability to read and understand information and ideas presented in writing
Interpersonal relations ability
Ability to perform mathematical calculations accurately and effectively
Ability to use a personal computer to enter and update data, create documents, and use system applications, email, spreadsheets, and word-processing software
Knowledge of Medicare and Medi-Cal rules and regulations, including Short-Doyle Medi-Cal system
Written Examination (Weight: 100%): Candidates must achieve a passing score on the written multiple-choice exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.
Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
NOTE: Qualified applicants will receive an email notifying them of the examination's exact time and location. If you also apply and meet the minimum qualifications for the 1635 Health Care Billing Clerk I recruitment, you will only be scheduled for the examination once. Your score will then be applied to both recruitments.
Certification
The certification rule for the eligible list resulting from this examination will be the Rule of Ten Scores.
Eligible List/Score Report:
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit *****************************************
The duration of the eligible list resulting from this examination process will be 12 months and may be extended with the approval of the Human Resources Director.
How to apply:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.
Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.
Applicants may be contacted by email about this recruitment; therefore, it is their responsibility to contact the Analyst if they update their email address.
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state, or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at ************************ The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at ************************************
Additional information regarding Employment with the City and County of San Francisco:
Information about the Hiring Process
Conviction History
Employee Benefits Overview
Equal Employment Opportunity
Disaster Service Workers
Reasonable Accommodation
Right to Work
Copies of Application Documents
Diversity Statement
Veterans Preference
Seniority Credit in Promotional Exams
If you have any questions regarding this recruitment or application process, please contact the analyst, Herbert Chau at [email protected] or **************.
We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
Account Services Representative I - Temporary
Account Representative job 16 miles from Cupertino
Job Details Redwood City, CA Contractor $23.50 - $27.00 HourlyDescription
Account Service Rep I - Temporary (Redwood City, CA)
The Account Services Representative I will have a solid understanding of all credit union products and services with the primary responsibility of processing transactions, maintaining deposit accounts and providing excellent member service in order to meet the objectives of the credit union.
Why Provident?
Provident Credit Union was established in 1950 and we rank among the top 10% of credit unions in the US. We believe having a culture that is accepting, supportive, diverse, and inclusive makes us all better. Provident has been a Bay Area “Top Workplace” since 2017, and our employees rank us on Glassdoor as one of the best credit unions in the nation.
Our values are:
Listen
Get Better
Do What's Right
Essential Functions
• Responsible for processing member transactions such as deposit, loan payment, payroll, stop payment, etc.
• Scan Checks received for deposit and payment. Resolve out of balance situations.
• Monitor and sort department mail, email and faxes.
• Monitor all queues and perform duties as needed to ensure work is processed in a timely manner to meet established deadlines.
• Research and response to Accounting reconciliation questions.
• Assist with wire verification when needed.
• Assist in any product validation and auditing.
• Offer best in class customer service to our members.
• Handle telephone calls, online banking e-mail and mail-in requests.
• Serve as a resource for other department such as Member Services and Branches.
• Maintain a working knowledge of Provident Credit Union policies and procedures to ensure compliance.
• Ensures confidentiality of member information.
• Adheres to the Credit Union's core values and Service Standards in carrying out Provident Credit Union's mission and vision.
• Willingness to assist in staffing other areas of the department as needed.
• Available to work weekends and/or extended hours required to run the business, including special events as they occur.
• Attend meetings as required.
• Alert and assist Risk Management with fraud or suspicious transactions.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
• Performs other duties as assigned.
• Excellent listening and speaking skills.
• Excellent written communication skills.
• Complete required BSA & OFAC training annually.
• Understand and adhere to BSA and OFAC policy and procedures.
Additional Functions:
Responsible for processing and responding to any State or court issued order to levy an account
Responsible for processing return deposit adjustment, extended deposit hold and providing the required notification to members.
QUALIFICATIONS
Work Experience
1+ year(s) of related experience.
1+ year(s) check handling experience
1+ year(s) customer service experience
Knowledge, Skills and Abilities
Effective oral and written communication skills required to ensure exceptional member experience.
Organized self-starter, willing to learn new procedures, pleasant and helpful, a team player.
Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including Bank Secrecy Act (BSA) which includes Customer Identification Program (CIP), Suspicious Activity Report (SAR) and Monetary Instrument Log; USA Patriot Act; and regulations from the Office of Foreign Assets Control (OFAC).
Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
Demonstrates a positive member service (internal and external) focus at all times.
Willingness and flexibility in taking on new responsibilities as business requires.
Compensation:
Pay Grade is A2. Targeted Hourly Pay: $23.50 - $25.00 / Hour
Provident is an Equal Opportunity Employer
We are a winner of the Bay Area News Group Top Work Place in 2018 - 2025. Check us out on Glassdoor
Group Billing Coordinator
Account Representative job 39 miles from Cupertino
ABOUT EEG
At EEG, we believe in creating events that move business. For 30 years, we've delivered bold, unforgettable experiences that put our clients' brands in the spotlight. From immersive product launches to vibrant virtual platforms and everything in between, we are relentlessly focused on WOW-ing our audiences and creating lasting impressions that inspire and connect. We always go the extra mile to deliver the perfect, custom-tailored event (live, virtual, or hybrid) that helps move businesses forward.
As a people-first experience agency, we combine emotional intelligence with strategic thinking to spark powerful connections between brands and their audiences. Our work is grounded in purpose, driven by data, and fueled by imagination. Everything we do is anchored by our Core Behaviors:
Customer First
Know Your Stuff
Listen Carefully
Execute with Excellence
Be the Caring EEG
DESCRIPTION
This position requires knowledge of general accounting and billing reconciliation as well as the
use of independent judgment and initiative in the general ledger area of Job Costing.
Requirements
Month-End Procedures:
1. Produce monthly status report of outstanding commissions.
2. Produce re-closing of all assigned programs profit calculations.
3. Reconcile AmEx air billings.
Final Billing:
1. Ensure accurate and timely expense & revenue reconciliation for all program postings in NetSuite.
2. Drive accurate reconciliation of Registration & Sponsorship collection.
3. Review final bills and profit calculations with Director of Finance before presentation to Officers including, Reconciling journal entries.
4. Approve final billing vendor payments and process to Accounts Payable.
5. Train new Group Accountants in correct billing procedures.
Other:
1. Assist Director of Finance with various projects, as needed
2. Provide backup, vacation and sick relief to Group Billing team
REQUIREMENTS
Bachelor's degree
COMPETENCIES:
Financial management.
Collaboration.
Strategic thinking.
Experience with NetSuite
Proficient in Microsoft Office.
ADDITIONAL DETAILS
At EEG, we're committed to building a diverse, equitable, and inclusive team. If you're passionate about this role and believe you can make a difference, we want to hear from you.
Environment and Physical Demands:
This role involves frequent computer use and may require extended periods of sitting or standing.
This position operates in a professional office environment, using standard office equipment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. The employee is frequently required to sit; stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; and stoop, kneel, crouch or crawl.
Billing Coordinator
Account Representative job 39 miles from Cupertino
________This is an example!________ PLEASE READ: these jobs are testing jobs of Lever's testing environment - please do not apply for this job. Lever was founded ten years ago to tackle the most strategic challenge that companies face: how to recruit and hire top talent. We're building the next generation of hiring software that companies like Netflix, Yelp, Cirque du Soleil, Shopify, and Spotify rely on to grow their teams. We've rethought the talent acquisition paradigm and are the innovation leaders in our space and looking for the right people to join us as we scale. We're extraordinarily proud of the company we've built so far (not to mention humbled to be recognized as the #1 place to work in San Francisco, as well as a top workplace in the entire United States). Our people are Lever's biggest competitive advantage and we'll continue investing in our “Leveroos” and people-first culture.
Overview
Reports to the Billing Supervisor and is responsible for entering charges, billing patients and insurance companies accurately to ensure maximum collection of payments.
ResponsibilitiesAlso responsible for posting commercial and patient payments. Must be able to verify correct CPT and ICD-10 coding and data input from encounters.Answer patient questions about unpaid balances.Submit uncollected accounts to billing manager for collection proceedings.Identify incorrect patient demographic information and update so that patient statements can be mailed.Notify supervisor of any outstanding issues.Must have ability to operate standard office equipment including copier, printer, credit card, and adding machines.
QualificationsTo be successful in this position, the billing coordinator will demonstrate the following:Strong working knowledge of ICD-9/ICD-10 and CPT codes/coding Strong working knowledge of the correct use of modifiers Strong knowledge of insurance payer rules and regulations Basic knowledge and understanding of medical terminology Ability to operate standard office equipment including copier, printer, credit card and adding machines Ability to follow oral and written instructions Ability to communicate to others in a courteous and professional manner including telephone communications Ability to communicate in an effectively in both verbal and written communication so that s/he is understood by other individuals Dermatology billing/coding experience preferred
THE LEVER STORY
Lever builds modern recruiting software for teams to source, interview, and hire top talent. Our team strives to set a new bar for enterprise software with modern, well-designed, real-time apps. We participated in Y Combinator in summer 2012, and since then have reached our Series D, raising more than $120 million. As the applicant tracking system of choice for Netflix, Atlassian, KPMG, and McGraw-Hill Education, and thousands more leading companies, Lever means you hire the best by hiring together.
Lever is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don't hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. Learn more about our team culture and commitment to diversity and inclusion.
California residents applying for positions at Lever can see our privacy policy here.
Legal Billing Specialist
Account Representative job 33 miles from Cupertino
Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
A well Established California Litigation Law Firm with 5 offices across the State of California is seeking an Experienced Legal Billing & Collections Specialist to work in our Oakland Office. This position will be HYBRID once the probationary period is over; 3 days in office; 2 days out.
It is REQUIRED that you have Law Firm Billing and Collections experience in order to be considered for this position
Requirements:
· Minimum 3 years of experience as a Legal Billing Specialist in a Law Firm· Must have experience with Legal Billing Software and be computer savvy· Must handle confidential materials with discretion· Be organized and have skills to prioritize daily · Have experience with iManage and Excel
Job Duties:
· Generate monthly pre-bills, edit and finalize to send to clients· Prepare write-off request forms for approval· Utilize Excel daily and efficiently· Monitor and track Accounts Receivables to ensure collections are completed· File client-matter docs electronically and in iManage· Prepare daily deposits and post receipts· Able to complete Collection tasks
Benefits: Medical, Dental, Vision, PTO, Paid Holidays, 401K and much more.
Salary: $35-40 per hour, DOE
For more information about the Firm and the position, please submit your Resume for consideration of an interview. Compensation: $35.00 - $40.00 per hour
Law Tyme, Inc. is owned and operated by a seasoned litigation specialist, Melissa A. Carver. Ms. Carver has worked in the legal field for many years at the capacity of a Litigation Secretary, Paralegal, Office Administrator, Temp, and now owns and operates her third legal staffing firm. Ms. Carver and her staff have worked in law firms and are qualified to place qualified candidates with the employer in need.
We are a Legal Staffing firm placing Legal/Litigation Secretaries, Paralegals, Receptionists, Runners, Accounting, Management Positions, and Attorneys, in California and Las Vegas, providing quality service to our clients and candidates.
We love what we do and we love to teach, educate and help people achieve their goals, whether it be the employer or the candidate.
Billing Specialist
Account Representative job 33 miles from Cupertino
Job DescriptionDescription:
Under the supervision of the Billing Manager, the Billing Specialist will support the department by performing data entry and billing processing tasks.
Duties and Responsibilities:
Process patient-related billing.
Process and submit billings for reimbursement from Medi-Cal and other sources.
Claims follow-up.
Post payments.
Prepare reports.
Data entry.
Assist with reconciliation.
Complete all required documentation and reports in a timely manner.
Participate in staff meetings, supervision, agency meetings and staff trainings.
Requirements:
Competencies:
High School diploma or equivalent.
Proficiency in MS Office.
Medical office and EHR experience preferred.
Knowledge of medical terminology preferred.
Ability to work both independently and with a team.
Cal Aim program knowledge (ECM, CS)
Housing experience preferred
Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought, and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E Verify to validate the eligibility of our new employees to work legally in the United States.
Billing Specialist - Billing Department
Account Representative job 39 miles from Cupertino
The Billing Specialist is responsible for managing HealthRIGHT360's clinical database/billing system, including e-Clinical works (ECW) or any other future EMR's reconciling insurance claims and tracking UDC's/UOS for HealthRIGHT 360's medical contracts.
Key Responsibilities
Billing Responsibilities: Under the supervision of HealthRIGHT360's Revenue Cycle Manager Manager, the billing specialist is responsible for accurate and timely scanning of EFT's, checks, EOB's, claim Inquiries, denials, RTD's and correspondence to PMG or other entities. The position is responsible by obtaining any additional information that may be needed to complete claims (Dx codes, CPT codes, note signatures, etc). Maintain and ensure proper coding for encounters including updates of ICD-10 and CPT codes.
Bank Statement Reconciliations. Weekly Reconciliation the front desk cash logs, co-payments, and deposits to EMR and turn into fiscal. Along with the Revenue Cycle Manager and Directors of Operations investigate, post, and manage EMR payments and deposit into bank.
Under the direction of the Revenue Cycle Manager develop and manage electronic billing system by inactivating and adding new/discontinued CPT and ICD10 codes, updating the Federal Poverty Level, Sliding Scale Fees and Charges on an annual basis.
Regular management of HealthRIGHT 360's Medical Program's funding sources, including Medi-Cal, Medicare, Family PACT, Managed Care and Commercial Insurances.
Daily management of Return to Clinic (RTC) errors.
Daily processing of clinic/billing mail and work with PMG and Internal billing department to process ACH, remits, etc. and scan/upload to appropriate folders for processing.
Under supervision of the Revenue Cycle Manager process patient refunds as necessary.
Billing Credentialing:
Notify PMG of all termed/hired employees. Obtain all provider materials needed for credentialing providers with all payer sources. Work with PMG on outstanding AR.
Compliance Responsibilities: Ensure clinic stays in compliance with billing requirements (i.e. Medi-Cal/Medicare/HRSA compliance).
Assist Medical Records department in providing billing records for patients upon request.
Customer Service: Work directly with patients and Revenue Cycle Manager to address patients concerns or billing or statement concerns. As requested work with patients to explain the breakdown of fees and collect payment.
And, other duties as assigned.
Education and Knowledge, Skills and Abilities
Education and Experience Required:
Associates Degree in related field.
Certificate in Medical Terminology or Billing and Coding.
2+ years of experience in accounting or billing department.
Strong verbal communication.
Proficient in Excel.
Strong attention to detail.
Excellent time management skills.
Ten key experience.
Data entry experience.
Experience using billing software; eCW, Epic, and ClaimRemedi preferred.
Desired:
Bachelor's Degree in Accounting or related field
Background Clearance Required:
Must not be on active parole or probation
Knowledge Required:
Excellent command of spreadsheet applications.
Culturally competent and able to work with a diverse population.
Strong proficiency with Microsoft Office applications, specifically Word, Excel, Outlook and internet applications.
Skills and Abilities Required:
Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
Professionalism, punctuality, flexibility and reliability are imperative.
Excellent verbal, written, and interpersonal skills.
Integrity to handle sensitive information in a confidential manner.
Action oriented.
Strong problem-solving skills.
Excellent organization skills and ability to multitask and juggle multiple priorities.
Outstanding ability to follow-through with tasks.
Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
Strong initiative and enthusiasm and willingness to pitch in whenever needed.
Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.
Desired:
Bilingual.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
Billing Specialist - Mental Health 152
Account Representative job 33 miles from Cupertino
“They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecareâ¯
What You Will Do to Change Livesâ¯
The Billing Specialist is responsible for all billing related tasks including collection of billing data, data entry into County IRIS, running reports and reconciliation of data.
Shifts Available:â¯
Full-Time: 9:00 AM - 5:30 PM | Monday - Friday
Expected starting wage range is $21.05 - $25.38.â¯Telecare applies geographic differentials to its pay ranges.⯠The pay range assigned to this role will be based on the geographic location from which the role is performed.⯠Starting pay is commensurate with relevant experience above the minimum requirements.
What You Bring to the Table (Must Have)â¯
One (1) year of general office experience
High school diploma or a G.E.D.
The ability to work with minimum supervision, set work priorities and function as a self-starter
This position is contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, passing applicable criminal background clearances, excluded party sanctions, and degree or license verification
If the position requires driving, a motor vehicle clearance and proof of auto insurance is required prior to hire. Additional regulatory, contractual or local requirements may apply
Must be at least 18 years of age
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
What's In It For You*â¯
Paid Time Off: For Full Time Employee it is 16.7 days in your first yearâ¯â¯
Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift).⯠Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
Free CEUs, free Supervision for BBS Associate License, coaching, and mentorshipâ¯â¯
Online University Tuition Discount and Company Scholarshipsâ¯â¯
Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Planâ¯
For more information visit:â¯â¯****************************************
Join Our Compassionate Teamâ¯
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.â¯
Sausal Creek is a voluntary program providing a safe, respectful environment where adults (age 18+), who are residents of Alameda County in crisis can receive mental health services.
EOE AA M/F/V/Disabilityâ¯
*May vary by location and position typeâ¯
Full Job Description will be provided if selected for an interview.â¯
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Billing Clerk
Account Representative job 33 miles from Cupertino
At The Nieves Law Firm, we believe in creating trusting client relationships. We are a supportive, empowering, and strategic firm that takes the “criminal” out of criminal defense. Our mission is to restore the reputations of those accused of crimes and help them plan for the future.
We are seeking a reliable and conscientious Billing Clerk who prides themselves on consistency, accuracy, and order. If these words speak to your detail-oriented, meticulous, and error-averse character, we are looking for you.
Daily tracking of billable hours
Securing payments and trust replenishments
Answering billing questions for clients
Updating billing, A/R, and other accounting-related reports
Completing bi-monthly trust accounting
Working with the Bookkeeper to reconcile invoices, expenses, and trust accounting
Maintaining A/R targets
Must have studied accounting or have comparable accounting experience
Regimented
Adherence to laws and confidentiality guidelines
Excellent communication skills
Proficient in MS Office (especially Excel)
Billing Specialist
Account Representative job 33 miles from Cupertino
They made it easier for me to live, breathe, eat, and stay clean. Without them, Id be waiting somewhere, waiting for someone to give me a chance to live... Client
What You Will Do to Change Lives The Billing Specialist is responsible for all billing-related tasks including collection of billing data, data entry into County IRIS, running reports, and reconciliation of data.
Shifts Available:
Full-Time: 9:00 AM 5:30 PM | Monday Friday
What You Bring to the Table (Must Have):
One (1) year of general office experience
High school diploma or a G.E.D.
The ability to work with minimum supervision, set work priorities, and function as a self-starter
This position is contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, passing applicable criminal background clearances, excluded party sanctions, and degree or license verification
If the position requires driving, a motor vehicle clearance and proof of auto insurance is required prior to hire. Additional regulatory, contractual, or local requirements may apply
Must be at least 18 years of age
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply
Associate, Core Service - International Client Services Rep(Mandarin/Cantonese Required)
Account Representative job 39 miles from Cupertino
Regular Your opportunity
As a International Client Service Specialist, you will service international (non-US residents) and domestic clients with all a full range of service and trading needs. You will work in a collaborative, fast-paced environment to assist with trading stocks, ETFs, mutual funds and options in addition to general account servicing inquiries. We also complete document translation services for internal partners and service clients in foreign language as needed. Evening and overnight shifts will also support our clients within Stock Plan Services. The relationships that you create and uphold will have a direct impact as you aid our clients to “Own Their tomorrow.”
NOTE: This position is based in Phoenix, AZ OR San Francisco, CA and available for a Hybrid schedule post training.
What you have
Required Qualifications:
· Must be able to read, write, and speak in Mandarin/Cantonese.
· Series 7 & 63 licenses required OR a condition of employment to successfully obtain these licenses within the allotted training time.
· Well-developed and effective communication skills to establish trust and rapport with clients through both verbal and written communication
· Available to work in a structured schedule and adhere to assigned schedule including lunch and break time as pre-determined by business need.
· Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity and ethics.
· Willingness and desire to learn in a fast-paced and evolving environment.
Preferred Qualifications:
· 2+ years of college study in finance, economics, business administration, or related area; bachelor's degree is preferred.
· 2+ year of customer service experience, preferably in financial services; 1+ years of experience working with clients through phone/chats/emails.
· Basic to intermediate knowledge of investment products. Ability to explain these complex subjects via the phone.
· Ability to quickly identify client needs, demonstrate empathy and compassion in responses, and apply sound judgment when taking action(s) to achieve client objectives via phone/chat/email.
· Flexible and able to work on emails/chats/phones as business needs change.
· High flexibility in shift times especially early in the morning as business needs.
What's in it for you
At Schwab, we're committed to empowering our employees' personal and professional success. Our flexible work options, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
Base salary + annual bonus
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and a 4-week sabbatical after 5 years of service
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
In addition to the salary range, this role is eligible for bonus or incentive opportunities.
What's in it for you
At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Health Care Billing Clerk I (1635) - Dept. of Public Health - (H00152)
Account Representative job 39 miles from Cupertino
The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.
* Application Opening -Friday, June 27th
* Application Deadline - The application filing will be open continuously at least through July 18th, 2025 and will close any time thereafter.
* Salary: $75,738-$91,962 Annually
* Appointment Type: Permanent Civil Service
* Recruitment ID: CBT-1635-H00152
The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City's only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.
Role description
Under supervision, the 1635 Health Care Billing Clerk I reviews and evaluates medical claims to third-party payors, Medicare, and Medi-Cal for services provided to patients by the Department of Public Health.
The 1635 Health Care Billing Clerk I performs the following essential job functions:
* Reviews, evaluates, and processes bills for services rendered to patients in order to obtain reimbursement from various insurance carriers and government programs;
* Evaluates billing documents and claims data for accuracy and completeness, obtaining missing or correct data when necessary from sources such as the patient's medical record, discharge summary, and Admissions forms;
* Prepares the claims forms by completing the information required and categorizing the billing charges by grouping them according to types of medical services provided;
* Reviews electronic and lockbox payments and posts to corresponding accounts;
* Researches questions and concerns, and provides assistance to patients, physicians, insurance and legal representatives, and others regarding claims reimbursement and coverage;
* Queries electronic databases in order to verify patient's medical records number to ensure that the proper medical chart is requested.
The 1635 Health Care Billing Clerk I also performs other related duties as required.
How to qualify
Minimum Qualifications - Required
EXPERIENCE: Six (6) months of experience billing, claims processing and/or collecting healthcare service reimbursements or medical claims from Medi-Cal (Medicaid), Medicare, insurance, third-party payors, and individual payors in a hospital, healthcare agency, or healthcare billing organization.
Substitution: Completion of 15 semester units or 22 quarter units of medical billing related coursework from an accredited college or university may substitute for six (6) months of qualifying experience.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).
Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.
What else should I know?
Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.
Assessment Component
Candidates that meet the minimum qualifications will be invited to participate in written multiple-choice exam that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to:
* Knowledge of medical claim data collection, billing, and processing for reimbursement from Medicare, Medi-Cal, commercial, and third-party payers
* Knowledge of basic medical terminology
* Knowledge modern office practices and procedures
* Knowledge of payment posting procedures
* Ability to perform detailed clerical work in a methodical and thorough manner with accuracy
* Ability to read and analyze a medical chart. Ability to read and understand information and ideas presented in writing
* Interpersonal relations ability
* Ability to perform mathematical calculations accurately and effectively
* Ability to use a personal computer to enter and update data, create documents, and use system applications, email, spreadsheets, and word-processing software
Written Examination (Weight: 100%): Candidates must achieve a passing score on the written multiple-choice exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.
Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
NOTE: Qualified applicants will receive an email notifying them of the examination's exact time and location. If you also apply and meet the minimum qualifications for the 1636 Health Care Billing Clerk II recruitment, you will only be scheduled for the examination once. Your score will then be applied to both recruitments.
Certification
The certification rule for the eligible list resulting from this examination will be the Rule of the list.
Eligible List/Score Report:
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit *****************************************
The duration of the eligible list resulting from this examination process will be 12 months and may be extended with the approval of the Human Resources Director.
How to apply:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.
Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.
Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address.
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state, or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at ************************ The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at ************************************
Additional information regarding Employment with the City and County of San Francisco:
* Information about the Hiring Process
* Conviction History
* Employee Benefits Overview
* Equal Employment Opportunity
* Disaster Service Workers
* Reasonable Accommodation
* Right to Work
* Copies of Application Documents
* Diversity Statement
* Veterans Preference
If you have any questions regarding this recruitment or application process, please contact the analyst, Katrina Navarro at ************************* or **************.
We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
Group Billing Coordinator
Account Representative job 39 miles from Cupertino
Requirements
Month-End Procedures:
1. Produce monthly status report of outstanding commissions.
2. Produce re-closing of all assigned programs profit calculations.
3. Reconcile AmEx air billings.
Final Billing:
1. Ensure accurate and timely expense & revenue reconciliation for all program postings in NetSuite.
2. Drive accurate reconciliation of Registration & Sponsorship collection.
3. Review final bills and profit calculations with Director of Finance before presentation to Officers including, Reconciling journal entries.
4. Approve final billing vendor payments and process to Accounts Payable.
5. Train new Group Accountants in correct billing procedures.
Other:
1. Assist Director of Finance with various projects, as needed
2. Provide backup, vacation and sick relief to Group Billing team
REQUIREMENTS
Bachelor's degree
COMPETENCIES:
Financial management.
Collaboration.
Strategic thinking.
Experience with NetSuite
Proficient in Microsoft Office.
ADDITIONAL DETAILS
At EEG, we're committed to building a diverse, equitable, and inclusive team. If you're passionate about this role and believe you can make a difference, we want to hear from you.
Environment and Physical Demands:
This role involves frequent computer use and may require extended periods of sitting or standing.
This position operates in a professional office environment, using standard office equipment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. The employee is frequently required to sit; stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; and stoop, kneel, crouch or crawl.
Billing Specialist
Account Representative job 33 miles from Cupertino
Full-time Description
Under the supervision of the Billing Manager, the Billing Specialist will support the department by performing data entry and billing processing tasks.
Duties and Responsibilities:
Process patient-related billing.
Process and submit billings for reimbursement from Medi-Cal and other sources.
Claims follow-up.
Post payments.
Prepare reports.
Data entry.
Assist with reconciliation.
Complete all required documentation and reports in a timely manner.
Participate in staff meetings, supervision, agency meetings and staff trainings.
Requirements
Competencies:
High School diploma or equivalent.
Proficiency in MS Office.
Medical office and EHR experience preferred.
Knowledge of medical terminology preferred.
Ability to work both independently and with a team.
Cal Aim program knowledge (ECM, CS)
Housing experience preferred
Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought, and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E Verify to validate the eligibility of our new employees to work legally in the United States.
Salary Description $24.04-$27.00