COMMERCIAL BILLER
Account representative job in Owings Mills, MD
COMMERCIAL BILLER
Owings Mills, MD
SINAI HOSPITAL
Full-time - Day shift - 8:00am-4:30pm
Professional
93608
$17.00-$30.09 Experience based
Posted: December 9, 2025
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Summary
Who We Are:
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care. About the Role: Edits all healthcare claims for accurate submission according to local and Federal regulations. KEY RESPONSIBILITIES:
Edits all healthcare claims for accurate submission according to local and federal regulations.
Imports, edits, corrects and transmits claims to third party payers on a daily basis.
Prepares daily claims submission tracking and error reports.
Assists in implementing billing system upgrades.
Information and claim resolution and correction.
REQUIREMENTS:
Education: HS Diploma/GED preferred
Experience: Three years prior hospital billing experience
Potential for hybrid remote
Additional Information
What We Offer:
Impact:
Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.
Growth
: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.
Support:
A culture of collaboration with resources like unit-based practice councils and advanced clinical education support - improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
Benefits
: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.
Why LifeBridge Health?
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.
Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. Share: talemetry.share(); Apply Now var jobsmap = null; var jobsmap_id = "gmapqhecn"; var cslocations = $cs.parse JSON('[{\"id\":\"2123622\",\"title\":\"COMMERCIAL BILLER\",\"permalink\":\"commercial-biller\",\"geography\":{\"lat\":\"39.4009361\",\"lng\":\"-76.7789136\"},\"location_string\":\"10090 Red Run Blvd, Owings Mills, MD\"}]'); function tm_map_script_loaded(){ jobsmap = new csns.maps.jobs_map().draw_map(jobsmap_id, cslocations); } function tm_load_map_script(){ csns.maps.script.load( function(){ tm_map_script_loaded(); }); } $(document).ready(function(){ tm_load_map_script(); });
Educational Sales Representative
Account representative job in Towson, MD
Join Us in Fostering the Power of Music Education Nationwide!
At Music & Arts, we are on a mission to transform lives through the power of music. Our dedication to music education is at the heart of everything we do, empowering educators to inspire the next generation of musicians. Through our flagship program, Be Part of the Music™, we equip educators with invaluable resources, completely free of charge, to elevate student engagement and retention in music. Come join the #1 School Services team in the nation as we continue to make a profound impact!
Empower Music Educators from Day One
As a Relationship Manager for Music & Arts, you'll play a pivotal role in nurturing, expanding, and forging new relationships with educators, administrators, and key influencers within your territory. Your goal? Cultivate a robust network of connections that champions music education at every level. Your influence will be immediate and enduring, as you deliver exceptional service and tailored solutions to meet educators' rental, repair, and product needs.
What You'll Do
Forge meaningful relationships with educators, administrators, and key influencers within your territory, anticipating their needs and providing unparalleled customer service to elevate their experience.
Identify growth opportunities and develop strategic plans to expand our presence and deepen our relationships with educators, driving sales and fostering trust.
Engage regularly with educators through both in-person and virtual meetings, staying attuned to their evolving needs while also participating in educator conferences and other relevant events.
Execute daily and long-term tasks across your portfolio to sustain and boost sales, offering valuable insights to enhance both B2B and B2B2C experiences.
Champion our Be Part of the Music initiative, raising awareness and facilitating access to its extensive educational resources.
Collaborate with educators to devise strategies that enhance student participation and retention in music programs, enriching their overall educational journey.
Provide dedicated support through recruitment, demonstrations, testing and fittings, and rental events, ensuring educators have the tools and assistance required to cultivate thriving music programs.
Additional duties as assigned.
About Music & Arts
Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.
Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
Why Join Us:
Meaningful Mission: Make a tangible difference by contributing to a mission that celebrates the transformative power of music education.
Endless Opportunities: Explore a dynamic and supportive work environment where your contributions are valued and recognized, with ample opportunities for growth and development.
Passionate Community: Join a passionate community of music enthusiasts dedicated to making a positive impact in the lives of students and educators alike.
Company Perks: Quick Reference
Benefits include Dental, Vision, Medical, and Mental Health Services.
Meaningful assistance programs like professional development and 401k with employer contribution.
Paid time off includes sick and vacation time.
Employee gear discounts and Gig Leave.
Company vehicle
Making a difference through volunteer community and charitable events.
To Serve Our Educators and Join Our Team
Minimum Requirements:
Bachelor's degree in Music Education, Music Performance, Music Business, or Jazz Studies, or related discipline or equivalent experience
Demonstrated knowledge of Band and/or Orchestral instruments, with previous experience being advantageous.
Exceptional communication, presentation, and interpersonal skills, coupled with a genuine passion for music education.
Proficiency in Microsoft Office suite, particularly Excel.
Ability to travel, possessing a valid state driver's license and automotive insurance.
Capable of lifting and/or moving up to 50 pounds.
Flexibility in scheduling, including availability for evening work.
What Really Excites Us
Preferred Requirements:
Previous experience working with educators and/or within the music industry.
Fluency in Spanish, enabling effective communication with Spanish-speaking individuals.
Ready to Make a Difference?
If you're passionate about music education and eager to embark on a fulfilling journey where your impact can be felt, we invite you to join us at Music & Arts. Apply now and become a part of a team that is shaping the future of music education!
Why Music & Arts? Here's just some of the rewards:
Pay Rate: $40,000 - $55,000 annually plus commission depending on location, background, and experience.
This position also includes a company vehicle.
For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Love this gig and want to apply?
Send your resume and cover letter today along with salary expectations!
Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐************ ext. 2862 or by sending an email to ***************************.
Technology Account Lead, Transportation
Account representative job in McLean, VA
Job Family:
Technology Consulting
Travel Required:
Up to 10%
Clearance Required:
Ability to Obtain Public Trust
What You Will Do:
Drive Growth and Execute the Pipeline
Own the technology sales and revenue target across assigned account.
Shape and convert a robust technology opportunity pipeline in alignment with client transformation goals.
Collaborate closely with Account Leads and industry teams to define technology-specific growth strategies
Build Deep Client Relationships
Serve as the senior technology point of contact for client CIOs, CTOs, CDOs, and their teams in the DOT account
Expand Guidehouse's brand visibility and credibility with key technology decision-makers and influencers.
Identify emerging client challenges and proactively position Guidehouse solutions.
Lead Technology Go-to-Market Efforts
Represent the full suite of Guidehouse Technology capabilities, including AI & Data, Cloud, Cybersecurity, Platforms and Technology Strategy.
Architect forward-thinking solutions in partnership with delivery and solution engineering teams.
Align Guidehouse's technology offerings to sector-specific needs.
Ecosystem Partnership and Co-Selling
Engage with technology partners (e.g., AWS, Microsoft, ServiceNow, Salesforce, Celonis) to co-develop solutions and sell to clients.
Leverage partner programs and go-to-market activity to enhance client offerings and accelerate sales.
Serve as the industry point-of-contact and relationship manager with technology solution sales teams for target accounts
Ensure Delivery Excellence
Provide technology oversight across engagements to ensure delivery quality, innovation, and client satisfaction
Serve as an executive sponsor on critical technology programs.
Capture client feedback to inform continuous improvement and long-term account strategy
Secure positive customer satisfaction for future past performance references
What You Will Need:
TEN (10)+ years of hands-on experience in technology consulting, technology transformation, or enterprise IT services.
Bachelor's Degree.
Proven experience and relationships working with DOT, especially within OCIO or mission areas.
Proven track record of technology account growth and client relationship development.
Deep understanding of enterprise IT domains (cloud, data, digital platforms, cybersecurity).
Strong communication and executive presence with a consultative mindset.
Must be US Citizen and able to obtain Public Trust clearance.
What Would Be Nice To Have:
Hands-on experience leading cloud modernization, platform (Salesforce) application development, or enterprise architecture projects.
Ability to translate business needs into technical solutions and guide delivery teams.
Familiarity with Agile and DevSecOps methodologies in federal environments. Deep knowledge of cloud platforms (AWS, Azure, GCP), especially FedRAMP-authorized environments.
Experience with cloud migration, hybrid architectures, and cost optimization strategies.
Background in modern software development practices (microservices, APIs, containerization).
Familiarity/experience with platforms like Salesforce, ServiceNow, or low-code/no-code tools used in federal agencies.
Understanding of data governance, analytics platforms, and AI/ML integration in federal use cases.
Experience with DOT data domains is a plus.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at ************** or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or ************************. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact *************************. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Auto-ApplyClient Services Representative
Account representative job in Towson, MD
One Physics is seeking a full-time Client Services Representative to join our growing team based out of Towson, Maryland or Dallas, Texas. One Physics has been certified as a "Great Place to Work" 3 years in a row as well as "Best Workplaces in Healthcare" in 2022 and 2023 by Fortune. One Physics employees enjoy the support and flexibility of their roles while exhibiting a passion for excellence in all areas of their work. We create a culture where employees feel valued and ensure our communities are receiving the best-in-class treatment they deserve.
Position Summary
The Client Services Representative plays a key role in ensuring client satisfaction by coordinating equipment testing and physics surveys, managing physicist schedules, and maintaining client compliance. This position requires exceptional organization, communication, and customer service skills, along with the ability to manage multiple priorities in a fast-paced environment.
Principal Accountabilities and Core Responsibilities
Scheduling Coordination
Proactively reach out to clients to schedule equipment testing and physics surveys.
Respond to phone calls and emails from clients, coordinating with physicists to schedule site visits.
Coordinate physicists' monthly schedules to ensure all site visits are completed on time.
Maintain and update information in Microsoft Dynamics 365, reporting issues, assisting with testing in UAT, and training new users.
Enter and update client data, contracts, and site visit information in Dynamics 365.
Run and analyze reports to ensure all site visits are accurately scheduled and completed.
Schedule and track emergency site visits, ensuring accurate billing and documentation.
Provide callers with information or refer them to the appropriate staff member.
Support cross-functional teams by gaining knowledge of One Physics systems, business logic, and industry practices.
Quote & Purchase Order Management
Generate and provide quotes for service add-ons and clients requiring purchase orders (POs).
Acquire and track receipt of POs to ensure all necessary approvals and documentation are in place.
Enter new customers into client service software and update contract information in Dynamics 365.
Collaborate with clients and internal teams to ensure accurate billing and timely service authorization.
Report Management
Review reports for accuracy, detail, and thoroughness prior to distribution.
Distribute reports to clients in a timely manner and on an ad hoc basis when required.
Maintain organized electronic copies of reports, ensuring accurate filing within the company's shared electronic folders.
Run periodic audits to confirm reports are distributed, filed, and archived according to company standards.
Qualifications & Required Skills
Proven ability to meet goals and deadlines in a professional environment.
Strong organizational, problem-solving, and decision-making skills.
Exceptional attention to detail.
Ability to build and maintain strong working relationships with clients and team members.
Excellent listening, empathy, and communication skills.
Ability to multi-task and adapt in a fast-paced, dynamic environment.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Strong written and verbal communication skills.
Experience with CRM systems (preferably Microsoft Dynamics 365) is a plus.
Education & Experience
Bachelor's degree preferred.
Minimum 2 years of client service or customer service experience required.
Experience in a professional office environment; scheduling or coordination experience preferred.
Proficiency in Microsoft Office applications.
CRM experience is a plus.
Final offer amounts are determined by multiple factors, including geographic location, as well as candidate experience, education level and expertise. If you have questions on compensation, please ask your recruiter. After receiving a conditional employment offer, candidates must complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.
Account Service Representative (Call Center) - Outbound Part-Time
Account representative job in Baltimore, MD
* THIS IS A PART TIME POSITION, ONLY APPLY IF INTERESTED IN WORKING PART TIME* IS NOT REMOTE* MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services.
MECUs success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live.
WE NEVER COMPROMISE THE MEMBER EXPERIENCE - our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition.
Schedule:
Mon, Wed & Fri 9:30am-2:30pm
Tue & Thurs 1pm-5pm
Sat 10am-1pm
RESPONSIBILITIES:
Under general supervision projecting a professional company image through telephone interactions with members. Performs outbound calling efforts and provides quality service to existing members by phone. The quality service provided will be accurate, efficient, and professional to consistently "delight" the member. Ability to survey and educate members. In addition to cross-selling available products based on the needs of the member, be able to investigate and resolve concerns pertaining to account status, products and services. Must demonstrate excellent phone and communication skills.
QUALIFICATIONS:
* Minimum H.S. diploma, 18 months call center experience strongly preferred and 1-yr customer service experience required
* Exceptional customer service and interpersonal phone etiquette skills
* Strong computer application skills
* Strong oral/written communication skills
* Must be results oriented
* Quick learner and motivated to be a consistent performer
* Attendance and punctuality are a must
COMPENSATION
Salary Range per hour, depending on experience and qualifications
* Account Services Representative Outbound (Part-Time) - $16.00 - $19.61
BENEFITS AT MECU CREDIT UNION
At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to:
* Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.
* 401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement.
* Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind.
* Tuition Assistance: Continue your education and professional development with our tuition assistance program.
* Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP.
* Parking Discounts: Enjoy discounted parking to make commuting easier.
* Long-Term Care Insurance: Prepare for the future with long-term care coverage options.
* Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance.
Join MECU and enjoy benefits that truly support you and your family.
PHYSICAL DEMANDS
While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25 pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
MECU conducts credit, bond and background checks and is an Equal Opportunity Employer.
Billing Coordinator
Account representative job in Washington, DC
Chicago, IL, USAtlanta, GA, USDenver, CO, USWashington DC, DC, US Dec 13, 2025 Dentons US LLP is currently recruiting for a Billing Coordinator with strong billing experience. This position reports to the Billing Manager, and will have on-going interaction and communication with our timekeepers, business services professionals, and clients.
**Responsibilities**
+ Generates and distributes pro formas.
+ Creates and formats client invoices.
+ Edits cost, time and narratives.
+ Identifies and resolves billing issues, both in paper format and e-billing format.
+ Resolves billing inquiries.
+ Works with billing attorneys and their assigned secretaries.
+ These duties may be ongoing or adhoc in nature.
+ Other duties as may be assigned to fully meet the requirements of the position.
**Experience & Qualifications**
+ High School graduate
+ 2+ years' legal billing experience
+ Computer expertise with 3E, Elite Enterprise, MS Word and Excel
+ Excellent verbal and written communication skills
+ Proficiency in e-billing is desired (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub)
+ Ability to multi-task and shift priorities quickly.
+ Must be detail-oriented with excellent organizational skills and the ability to self-motivate
+ Flexibility to work overtime as needed
**Salary**
Chicago DOE: $76,000 - $83,000
Washington, DC DOE: $76,000 - $85,000
Denver Only DOE:$76,000 - $80,000
Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses.
_Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._
_If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at *************** or contact us at *************************************._
**About Dentons**
Redefining possibilities. Together, everywhere. For more information visit ***************
**Nearest Major Market:** Chicago
Service Center Based Accountant - MD
Account representative job in Clarksburg, MD
Watch this video to learn more about Pureflow!
Maryland Service Center Based Accountant
About Our Organization:
With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients by designing, building, installing, and maintaining water purification systems in a broad range of commercial and industrial markets. Because we understand that a successful business needs quality employees, we are seeking highly talented and motivated candidates to join our Company where people, integrity, and excellence are essential to our culture.
Key Responsibilities:
The primary objective as Service Center Based Accountant for the Maryland Technical Service Center (TSC) is to manage the Maryland TSC's financial activities and transactions. Your primary job responsibilities will include, but are not limited to:
Financial Management and Analysis
Manage invoicing, pricing, and profitability analysis for contracts, service projects, and sales orders.
Conduct audits of Customer Maintenance Contracts and ensure renewal pricing alignment.
Oversee collections, financial tracking, and reporting, explaining variances.
Operational Efficiency and Process Optimization
Collaborate on inventory reconciliation and process optimization.
Streamline financial processes, collaborate cross-functionally.
Lead Contract Management and reconciliation of quoted to actual hours worked for Service Techs
Communication and Collaboration
Deliver presentations and collaborate cross-functionally.
Performance Tracking and Metrics
Establish and track Key Performance Indicators (KPIs) and critical metrics.
This summary provides a clear overview of the role's financial focus.
Job Type: Full-time, In person, Monday-Friday, 8-5
Benefits:
401(k) with matching
Medical, Dental, Life, STD & LTD insurances
Health savings account (HSA)
Generous paid time off
Referral bonus program
Tuition reimbursement
Pureflow is an equal-opportunity employer, including disability and veterans. Post-offer, pre-employment background checks and drug tests are required for all positions.
Pay range: $65,000 - $90,000
Pay range has been determined by industry benchmarking data provided by ADP.
Auto-ApplyBilling Coordinator
Account representative job in Washington, DC
THE FIRM
As a leading international law firm, we are dedicated to excellence through impactful communication, collaboration, and community involvement. Our company culture has earned us one of the "100 Best Companies to Work For" for 26 consecutive years. This honor, along with many others, highlights our commitment to innovation and professional development. At Alston & Bird LLP, our foundation is made of trust, reliability, and compassion.
JOB DESCRIPTION
Step into the dynamic role of coordinating client invoicing and electronic billing, where you'll navigate a multitude of client systems to ensure precision and efficiency. Embrace the challenge of handling intricate adjustments to PDF and electronic bills, while swiftly interpreting and responding to report and information requests from attorneys, legal administrative assistants, clients, and other key stakeholders. This position demands exceptional attention to detail, stellar organizational skills, and the ability to communicate and collaborate effectively across diverse teams. Join us and be at the forefront of revolutionizing our billing processes!
ESSENTIAL DUTIES
Handle incoming requests for client invoices, write-offs, discounts, bill template changes, electronic billing requests, report requests, access changes, billing rate information and many other billing-related questions.
Manage all billing activities for assigned electronic billing clients, assigned attorneys, and other complex clients and matters as assigned.
Configure and maintain electronic billing profiles with any assigned e-billing vendors (Tymetrix360, Legal Tracker, Passport, CounselLink, Collaborati, Bridgeway Corridor and many others) including coordination of new matters, timekeeper and rate approvals, required task and activity code information, client billing guidelines, following up on AR and reduced/rejected invoices.
Monitor Accounts Receivable (AR) and unbilled time and costs on assigned attorneys/clients/matters to ensure timely billing and payment of client invoices. Proactively communicate with all parties and address any issues or concerns.
Consult with attorneys, and legal administrative assistants and utilize all of the functionality in the firm's billing systems to identify solutions and best practices for meeting client billing requirements.
Effectively utilize reports and inquiry tools in the firm's billing systems, Microsoft Excel and other various reporting and information tools to respond to information requests from clients, attorneys and legal administrative assistants.
Build, maintain, and deliver professional customer service and maintain positive working relationships with all internal and external contacts. This position requires routine communication with firm attorneys, client contacts, legal administrative assistants and others, both inside and outside the firm.
Maintain the confidentiality of all financial matters exposed to during the course of performing job duties.
SKILLS NEEDED TO BE SUCCESSFUL
Strong skills in electronic billing across a wide variety of client e-billing systems.
Extensive knowledge of Aderant Expert legal billing solutions.
Extensive knowledge of MS Office suite, including advanced Excel skills (vlookups, pivot tables, subtotaling, accessing external data sources etc.).
Excellent oral and written communication skills, including the ability to correctly interpret communications from a variety of sources and also explain complex technical communications to contacts in various roles.
Must have a high level of customer service with the ability to build strong positive team relationships.
Ability to maintain confidentiality of all financial matters.
Thorough understanding of firm and finance department policies and procedures and ability to identify issues and enforce compliance with those policies and procedures.
Excellent organizational skills for prioritizing workload.
EDUCATION & EXPERIENCE
2+ years of previous experience in legal billing environment.
Bachelor's degree preferred.
The salary range for this position in New York City and Washington, DC is $80,000 - $95,000 and represents the firm's good faith minimum and maximum range for this role at the time of posting. The actual salary offered will be dependent on various factors, including but not limited to, the candidate's experience, education, relevant certifications, geographic location, market demands, and specific business needs. Generally, candidates are considered for the higher end of the salary range when they bring the requisite level of experience and expertise to the role.
EQUAL OPPORTUNITY EMPLOYER
Alston & Bird LLP is an Equal Opportunity Employer does not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.
The statements contained in this position description are not necessarily all-inclusive, additional duties and responsibilities may be assigned, and requirements may vary from time to time.
Professional business references and a background screening will be required for all final applicants selected for a position.
If you need assistance or an accommodation due to a disability you may contact *************************.
Alston & Bird is not currently accepting resumes from agencies for this position. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate even if Alston & Bird hires the candidate.
Auto-ApplyBilling Specialist - Washington, D.C.
Account representative job in Washington, DC
The Billing Specialist assists attorneys with the preparation of bills for clients, ensuring that the client bills are processed timely and in accordance with the client agreement. The Billing Specialist answers billing questions and researches billing related issues, prepares and distributes billing proformas, invoices, and billing related reports. The Billing Specialist acts as the billing adviser to attorneys and the legal secretaries, ensuring that all transactions are recorded according to accounting standards. The Billing Specialist regularly collaborates with other accounting departments, including ebilling, Accounts Receivable, Cash Applications, Cost Recovery, Pricing, Client Arrangements, Accounts Payable and Revenue Management, to help minimize any financial exposure to the Firm.
Duties and Responsibilities
Performs daily billing activities to support partners, attorneys, and clients.
Responsibilities include but are not limited to Proforma generation and edits, creating timecard summaries, updating matter and Timekeeper rates, and running client reports at the request of the partners and attorneys.
Ensure timeliness, accuracy, and acceptance of invoices on a monthly basis. Follow up with Billing partners and others in order to resolve client billing issues and ensure invoices are approved and billed.
Understands and ensures correct implementation of client Outside Counsel Guidelines and fee terms.
Ensures electronic invoices are processed accurately and efficiently. Timely resolves any rejections or reductions of electronic invoices.
Demonstrates professional and developed communication skills. Ability to deal professionally and courteously with partners, attorneys, legal secretaries, accounting staff, vendors and clients of the Firm while observing confidentiality of client and Firm matters.
Must be highly detail-oriented with the ability to handle multiple tasks in a fast-paced environment.
Other duties as assigned.
Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.
Target Salary Range $85,000 - $111,000 if located in Washington D.C. Qualifications
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources).
Education and/or Experience:
Required:
Bachelor's degree or a minimum of two years of related experience
Proficiency in MS Word and Excel
Understanding of general accounting principles as they apply to Billings and A/R
Excellent math aptitude
Preferred:
Previous law firm experience
Implementation of, or exposure to various client billing agreements
Experience with electronic billing and electronic billing vendors
Experience with 3E and ebilling Hub
Other Skills and Abilities:
The following will also be required of the successful candidate:
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities
Sidley Austin LLP is an Equal Opportunity Employer
#LI-Hybrid
#LI-EC1
Auto-ApplyLegal Billing Coordinator
Account representative job in Washington, DC
SourcePro Search has a fantastic opportunity for a Legal Billing Coordinator with a prominent and top ranked global law firm. The ideal candidate has 3+ years of experience as a Legal Billing Assistant (large firm preferred) and extensive experience with Elite.
Must have electronic billing experience.
This role offers a highly competitive salary and excellent benefits package. ****************************
Billing Specialist Architectural Firm
Account representative job in Washington, DC
Local outsourcing firm seeks accounting consultant with experience in the full accounting cycle. Firm specializes in Outsourced Accounting including Bookkeeping through CFO services. Industry focuses are Non-Profit, Gov. Contractors, Law Firms and other Professional Service firms.
We are looking to add quality individuals to our versatile team of consultants. Our consultants exhibit excellence and integrity and have a passion for working with a variety of small businesses. Many of our people service our clients by working remotely from home.
Job Description
My firm has an opening for work at a client's office 1-2 days a week. This client, an Architectural firm, is located in downtown DC convenient to both Red and Orange/Blue Metro lines. Job responsibilities include:
Preparing of monthly progress billings.
Managing of A/R.
Coordinating of billing status with project managers.
Maintaining relationship with client's A/P Manager
Updating status of billing and A/R with firm's owners.
Qualifications
Bachelors Degree
Experience with construction type industry
Excellent with Quickbooks and Excel
Excellent communication skills
Additional Information
Applicants must respond with a resume and cover letter that addresses the following information:
Why you are looking for employment
Why you think you are a fit for this position
Desired compensation level
Future / Career goals
We know that we will receive many responses to this post. We will only consider and respond to applicants that meet the requirements listed above and stand out from the rest.
Compensation Information:
$25.00 - $35.00 per hour
Flexible Work Hours, ranging from 10-15 hours per week as needed.
Opportunity for advancement
Subject to background check, accounting competency assesment
Billing Specialist
Account representative job in Washington, DC
Akumen, Inc. seeks a dynamic, self-motivated individual with experience, knowledge, and skills as a Billing Specialist. This is a fully funded position located in Washington DC. The Billing Specialist collaborates with internal and external clients to set up projects, invoice customers, collect receivables, analyze unbilled receivables, reconcile billing vs. revenue activity, and as required, provide ad-hoc support and analyses. The candidate will interact with project teams and customers regularly. The candidate must exercise judgment and possess strong problem-solving skills in performing his/her duties while complying with established policies and procedures.
Responsibilities
Process monthly telecommunication files within the NetPlus system.
Perform financial analysis of invoices to identify discrepancies, errors, and/or billing inaccuracies.
Assist with researching costs in the billing system, currently NetPlus and Apptio, for DT service centers to provide estimates for Interagency Agreements (IAAs).
Manage a group mailbox, respond to billing inquiries, and assign tasks to analysts that require in-depth research.
Monitor tasks and inquiries and report ones that haven't been resolved within an allotted time, as indicated in the standard operating procedures.
Participate in working groups and provide input for process improvements.
Draft and send out notifications from the office listserv, as needed.
Create PowerPoint presentations for Bi-Annual reviews, and schedule meetings.
Assist with Bi-Annual invoice and billing record reviews with customers.
Perform back-up duties for other team members, and other duties as assigned.
Develop and maintain internal standard operating procedure guides for additional vendors, processes, etc.
Qualifications
Experience with providing exceptional customer service.
Possess strong verbal and written communication skills and exceptional interpersonal skills.
Proficiency in creating engaging PowerPoint presentations and intermediate skills in Microsoft Excel.
Results-oriented, proactive, and self-motivated individual.
Preferred Qualifications
Specialized experience in telecom or information technology is highly desired.
Experience with NetPlus Telecommunications Expense Management System preferred, but not required.
Experience with ServiceNow preferred, but not required.
Clearance Requirements:
Must be able to obtain and maintain a Secret clearance
Akumen is a leading management and technology consulting firm that specializes in serving the federal government. We are an equal employment opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Auto-Apply66.Medicaid Specialist.001
Account representative job in Arlington, VA
Human Resources announces openings for a Grant Funded Medicaid Specialist position . This is a 260-days, Grade E-08 position.
The Medicaid Specialist performs a wide range of duties to help ensure access to the Medicaid/Family Access to Medical Insurance Security (FAMIS) Program of Arlington Public Schools. The Medicaid Specialist will support the Supervisor of Programs, Accounts, and Grants Management and work closely with school administrators, healthcare providers, and Medicaid agencies to navigate the complex landscape of Medicaid regulations, billing processes, and program requirements.
MINIMUM EDUCATION, TRAINING, AND EXPERIENCE
Any combination of education and experience equivalent to an associate degree in computer science, information systems, or healthcare systems is required.
A bachelor's degree in healthcare administration, public health, education, or a related field is preferred.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of Medicaid regulations, billing procedures, and reimbursement requirements, with a specific understanding of Medicaid in educational settings.
Experience working in Medicaid enrollment, billing, or program administration is preferred.
Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
Attention to detail and accuracy in Medicaid billing and documentation.
Ability to interpret and apply complex regulations and guidelines.
Proficiency in computer applications, including Medicaid billing software and electronic health record systems.
Experience providing training or educational sessions to staff members.
Understanding of healthcare needs and best practices in school-based healthcare delivery.
ESSENTIAL FUNCTIONS OF THE CLASS (May not include all duties performed.)
Educate school staff on Medicaid regulations, documentation requirements, and billing procedures to ensure compliance and maximize reimbursement.
Assist the Supervisor of Programs, Accounts, and Grants Management with the ORP process to ensure providers are compliant.
Submit quarterly AAC and Specialized Transportation packets.
Assist the Supervisor of Programs, Accounts, and Grants Management with the submission of the annual cost report.
Provide ongoing training and support to school personnel involved in Medicaid billing and program administration.
Assist in the documentation of healthcare services provided to students, ensuring accuracy and completeness for
Medicaid billing purposes.
Manage Medicaid billing processes, including the submission of claims, tracking of reimbursements, and reconciliation of payments.
Serve as a liaison between APS, healthcare providers, and Medicaid agencies to facilitate communication and resolve issues related to program implementation and reimbursement.
Arlington Public Schools is an Equal Opportunity Employer
It is the policy of the Arlington School Board, as stated in Policy G-2.30, Employee Relations - Equal Employment Opportunity - that “Employment opportunities shall not be restricted, abridged or otherwise adversely affected on the basis of race, national origin, creed, color, religion, gender, age, economic status, sexual orientation, national origin, marital status, genetic information, gender identity or expression, and/or disability.”
Auto-ApplyMedical Billing Specialist
Account representative job in Lanham, MD
Job DescriptionThis is an exciting time to join the FYZICAL family! If you have one year of billing experience and would enjoy being part of a champion team with a forward-thinking company that takes a unique approach to physical therapy, you are a great fit for our Medical Billing Specialist position in Lanham, MD!
In this Medical Billing Specialist role, you will be able to enhance your career under the guidance of a helpful, supportive practice leader in an exciting, fast-paced environment. With state-of-the-art technology at your fingertips, you will always have the tools you need to be successful. In addition, you will have access to continuing education, keeping you at the forefront of your profession.
If you are ready to be part of an energetic atmosphere where you can achieve success and career satisfaction, apply for FYZICAL's Medical Billing Specialist job opening today!
A great support team. An exciting work environment. Room to grow. Cutting-edge technology at your fingertips. This and more is your future when you accept this choice Medical Billing Specialist position in Lanham, MD, with the leading PT company in the U.S.!
We are the world's fastest-growing healthcare franchise, leading the charge to transform the physical therapy industry by taking non-traditional approaches to patient care. in this Medical Billing Specialist role, you will join a top-rated team of professionals in an atmosphere that inspires confidence and success. Enjoy the security of knowing you have the full support of a practice leader who is invested in your future. Take advantage of this opportunity to add to your knowledge base while helping those in the surrounding community achieve their healthcare goals.
Bring your experience and eagerness to be part of something new and different! Apply for our Medical Billing Specialist job opening today!Responsibilities
Medical Billing Specialist job responsibilities include:
Use Electronic Medical Records to reconcile insurance company payments
AR/Medical Billing management
Help patients understand Explanation of Benefits (EOB)
Worker's Comp/auto claims form printing
Post insurance payments using paper and electronic methods (EMR)
Manage Accounts Receivable and medical billing
Print paper claims for Worker's Compensation and Auto carriers
Explain EOB to patients when needed
Required Skills
Medical Billing required skills & qualifications include:
H.S. graduate or GED certificate
1+ year(s) of Medical Accounts Receivable/Medical Billing experience
Able to successfully maneuver online insurance sites
Advanced Electronic Medical Records skills
Great communicator; friendly personality
Explanation of Benefits experience a plus
High school diploma or equivalent
At least 1 year of AR/Billing experience in a healthcare setting
Experience utilizing EMR systems, including electronic filing, denials, aging of accounts
Ability to navigate insurance websites
Must project a warm, enthusiastic and friendly demeanor in client and team member interactions
EOB and payment posting experience preferred
Billing Specialist (Hybrid after 90 days)
Account representative job in Annapolis, MD
The Billing Specialist supports the complete and timely collection of revenue for assigned groups by performing accurate coding and entry of patient and charge information into the billing system. The individual actively follows up on outstanding claims and/or charges.
Essential Duties and Responsibilities:
Reviews and resolves payer denials, including appeals, coding corrections, medically necessity rules and other related functions.
Analyzes and resolve billing issues, keeping A/R to no more than 10% over 60 days.
Processes daily correspondence, claim status, handle denials, appeals and re-bills.
Answers billing questions and inquiries from patients and internal staff.
Updates patient files with address changes, contact information changes, etc., as needed.
Reviews all policy changes on a regular basis and informs supervisor and charge entry specialist of such changes.
Efficiently navigates assigned insurance companies' proprietary websites to find policies, research payments, etc.
Keeps supervisor apprised of matters regarding accounts receivable.
Responds to requests from billing company in a timely fashion.
Researches denials and submits correct claims/medical documentation.
Reviews and manages claims within the work dashboard hold buckets for resolution.
Creates, maintains and updates reports, as directed.
Exercises confidentiality in all areas, abiding by HIPAA rules and regulations.
Participates in and complete all required trainings and in-services.
Performs other duties as assigned.
Minimum Qualifications:
High School Diploma, or equivalent WITH a minimum of three (3) years related experience; OR an equivalent combination of education and/or experience.
Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
Must have excellent written and oral communication skills, including exceptional customer service.
Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public.
Must be able to work individually as well as within a team.
Must be able to follow both verbal and written instructions.
Must be able to work a flexible schedule.
Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations.
Must be able to multi-task and prioritize.
Must demonstrate extreme attention to detail.
Must possess strong organization skills.
Must be able to problem solve and use reasoning.
Must be able to meet predefined quality standards.
Must maintain and project a professional attitude and appearance at all time.
Must have a working knowledge of CPT and ICD-10 coding rules.
Must have a solid foundation of insurance knowledge and guidelines for third party payers.
Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology.
All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance.
Preferred Qualifications:
Two (2) years experience working with an Electronic Medical Record (EMR).
Medical Billing Certification
Driving/Travel:
The employee must have reliable transportation. While the primary workplace may be closest to the employee s home, work assignments could be in any of the Company s locations.
Compensation and Benefits:
Pay Range: $20.00/Hr - $24.00/Hr
PTO: Up to 96 hours in first year (pro-rated based on start date)
Holidays: 7 (New Year s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day)
Retirement: 401(k) with employer match
Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family)
Other Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Basic Life/AD&D, Employee Assistance Program
Other Voluntary Benefits: Voluntary Life, Accident, Critical Illness, Hospital Indemnity
Legal Billing Specialist
Account representative job in Washington, DC
Job DescriptionDescription:
The Billing Specialist oversees the full billing cycle, preparing high-volume and complex invoices, coordinating with attorneys and clients, and managing billing data in third-party e-billing systems. Elite (3E) experience and prior law firm billing experience are required. The ideal candidate brings strong analytical, research, and problem-solving skills, with excellent attention to detail, effective communication, and the ability to work independently in a fast-paced environment. The position reports to the Billing Supervisor and CFO. This position can be located in Washington DC or Baltimore - Hybrid, 3 days in office.
Key Responsibilities
Compile, review, verify accuracy of, and send monthly (e-bills and pdf) bills to clients, handling a high volume of bills each month.
Execute complex bills in a timely manner (including multiple discounts by matter, split-party billing, alternative fee arrangements, etc.).
Manage accounts/invoices in the third-party e-billing systems (including coordination/ communication with attorneys regarding short pays, invoice rejections, appeals, budget requirements, status updates, accruals and other requested information). Follow-up to confirm e-bills are successfully process/approved/paid.
Update billing rates/billing arrangements and propose new billing formats/templates as needed.
Research and respond to billing inquiries, issues or problems.
Create billing schedules and other billing analyses, as needed.
Follow firm billing policies and procedures (i.e. firm write-off policies).
Effectively interact and communicate with attorneys, staff and clients.
Ensure strict confidentiality at all times.
Assist with special projects as requested.
Requirements:
College (bachelor's) degree preferred.
At least five years' prior hands-on billing experience in a law firm.
Experience using 3E and eBilling Hub, preferred.
Proficiency with MS Office, particularly MS Excel.
Strong attention to detail.
Ability to multi-task, prioritize, organize workflow and use time efficiently.
Perform at a high level in a fast-paced environment.
Adapt to ever-changing work priorities.
Ability to follow through on tasks with minimal supervision and follow-up on own initiative.
Flexibility to adapt to differing work hours when overtime is needed to meet client requests.
Excellent communication (oral and written), analytic and problem-solving skills.
Work Environment
Hybrid model with a minimum of three in-office days per week. Some travel may be required for training and meetings.
Benefits
Beveridge & Diamond, P.C. offers a comprehensive benefits package to support the health, financial security, and well-being of our employees. Benefits include:
Health & Insurance Coverage: Medical, prescription drug, and dental coverage; life and AD&D insurance; disability insurance; and voluntary coverage options such as supplemental life and AD&D insurance, vision coverage, identity protection, accident insurance, critical illness insurance, hospital indemnity insurance, and long-term care insurance.
Retirement & Savings: 401(k) retirement savings plan; flexible spending accounts (health care and dependent care); a health savings account; and a Section 529 college savings plan.
Additional Benefits: Pre-tax transportation program; employee assistance program (EAP); and temporary back-up care for children, adults, and elders.
Generous Paid Time Off: We believe in the importance of work-life balance and time to recharge. Our paid leave benefits include a generous allotment of vacation days, paid sick leave, along with paid holidays. We also provide various types of leave to support life's important moments, including parental leave, bereavement leave, and other leaves of absence in accordance with applicable laws and firm policies.
Other Compensation: In addition to base salary, employees may be eligible for other forms of compensation, such as overtime pay (if applicable), bonuses, and other performance-related incentives.
Application Deadline: 01/01/2025
Collections Specialist
Account representative job in Rockville, MD
Requirements
A day in the life of a Collections Specialist will include:
Independently prioritizing and executing daily collection activities; contacting members for payment via telephone and email, timely documents and maintaining collection notes and performing appropriate follow-up.
Monitoring and documenting all legal cases as well as tracking documentation sent to collection attorneys. Performing the appropriate follow-up with collection attorneys to ensure due diligence on all legal cases. Reviewing and updating all tracking spreadsheets.
Monitoring, reviewing and updating exception, delinquent and matured loan reports; ensuring timely member billing and loan payment processing.
Assisting in activities related to loss mitigation to include loan extensions, loan modifications and foreclosures.
Maintaining mortgage and consumer collection queues to ensure legal action and consumer loan charge offs are performed timely and accurately.
Ensuring that procedures regarding account sweeps, member notifications and collection notes are followed. Updating all member accounts within established timeframes to achieve maximum collection of past due debts.
Troubleshooting and resolving member and internal inquiries in a timely, friendly and professional manner. Ensuring all written and verbal member correspondence and all related information are documented and/or scanned accurately and timely into the Asset Recovery system.
Top benefits or perks:
Joining Lafayette Federal comes with perks to support you in your personal and professional journey.
We provide employees with a generous benefits package including:
Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan)
Fully funded deductible (HMO Plan)
401k employer matching contribution
Income protection with life insurance, short and long-term disability
Paid time off, holiday leave & birthday leave
Educational assistance
Commuter benefits program and more!
Pay: $52,621 - $56,000 annually (or $25.30 - 27.59/hr) depending on experience and qualifications.
Location:
We are headquartered in the heart of Rockville, MD where career growth meets urban vitality. Experience the perfect balance of professional opportunity and a lively community, creating a unique environment for success and fulfillment.
The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
*Lafayette Federal Credit Union is an Equal Opportunity and E-Verify Employer
*EOE/AA/DISABILITY/VETERAN
Salary Description $52,621 - 56,000 Annually (or $25.30 - 27.59/hr)
Collections Specialist
Account representative job in North Bethesda, MD
We are seeking a detail-oriented and results-driven Collections Specialist to manage and resolve outstanding accounts receivable. The ideal candidate will be skilled in communicating with clients, maintaining positive relationships, and ensuring timely payment collection while upholding company policies and compliance standards.
This is a fully onsite position Salary: $26-30/hr Responsibilities:
Contact customers via phone, email, and written correspondence to follow up on overdue accounts.
Negotiate payment arrangements, settlements, or payment plans in accordance with company guidelines.
Maintain accurate and up-to-date records of collection activity in the system.
Research and resolve payment discrepancies, billing issues, and disputes.
Prepare regular reports on collection activities, outstanding balances, and payment trends.
$26 - $30 an hour
Auto-ApplyAccount Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2)
Account representative job in Baltimore, MD
DEPARTMENT SHIFT Monday - Friday: 3rd shift 10:10am -7pm Rotating Saturdays (mandatory): 9:00 AM - 1:00 PM MECU CREDIT UNION MECU is a not-for-profit financial institution committed to helping its members and community by offering high quality financial products and services. With more than $1.2 billion in assets and located in historic downtown Baltimore, MD, this not-for-profit financial institution proudly serves more than 100,000 members.
MECU is currently searching for our newest team member to join our Call Center as an Account Services Representative (ASR) I.
This is a full-time position located in downtown Baltimore, MECU Credit Union subsidizes a portion of parking or MTA. Must successfully complete an electronic assessment.
POSITION SUMMARY
Account Services Representative I
Under general supervision, projects a professional company image through telephone interactions with members. Answer incoming calls from members to provide information in response to inquiries about products and services and to handle and answer questions over the telephone. This individual must have excellent phone and communication skills.
Account Services Representative II
With moderate supervision projects a professional company image through telephone interactions with members. Answers incoming calls from members to provide information in response to inquiries about products and services. Investigates and resolves complaints and problems pertaining to account status and MECU products and services. Effectively cross sells MECU products and services. Must demonstrate excellent phone and communication skills.
POSITION-SPECIFIC COMPETENCIES
Member (Coworker) Service
Develops positive relationships by listening carefully and respectfully. Makes and fulfills commitments to resolve member/coworkers issues. Demonstrates sensitivity to the member's/coworker's sense of urgency. Follows up to ensure that members/coworkers are satisfied with both the process and the outcome.
Routine Account-Related Inquires
Determines members specific account needs in the course of member contact. Works with branches and departments within the Credit Union to resolve member concerns. Answers member inquiries regarding various credit union services and products. Confers with management regarding account and service problems outside standard operating guidelines to obtain a decision on how best to handle specific situations.
Member Issue Resolution
Research and resolve member problems, acting as the member liaison between other departments when necessary.
Products/Service Knowledge
Possesses current knowledge of all key products and services. Understands the benefits and constraints associated with these products and services. Utilizes knowledge to meet member needs and gain a competitive advantage.
Cross-Sell Products
Cross-sell products and services based on member needs, in accordance with the Credit Union's program standards.
Based on business needs and as determined appropriate by your supervisor or management, the duties described above may change from time to time.
EDUCATION
* High School Diploma (general studies) Required
* General Education Degree (GED) In Lieu of H.S. Diploma
EXPERIENCE
* ASR I Twelve (12) months Call Center Required
* ASR I One (1) year Member/Customer Service Required
* ASR II Eighteen (18) months Call Center Required
* ASR II One (1) year Member/Customer Service Required
QUALIFICATIONS
* Strong computer application skills.
* Strong oral/written communication skills.
* Must be results oriented.
* Quick learner and motivated to be a consistent performer.
* Attendance and punctuality are a must.
COMPENSATION
Salary Range per hour, depending on experience and qualifications
* Account Services Representative I - $20.00- $21.59
* Account Services Representative II - $21.00- $24.13
BENEFITS at MECU CREDIT UNION
At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to:
* Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.
* 401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement.
* Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind.
* Tuition Assistance: Continue your education and professional development with our tuition assistance program.
* Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP.
* Parking Discounts: Enjoy discounted parking to make commuting easier.
* Long-Term Care Insurance: Prepare for the future with long-term care coverage options.
* Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance.
Join MECU and enjoy benefits that truly support you and your family.
PHYSICAL DEMANDS
While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25 pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
MECU conducts credit, bond and background checks and is an Equal Opportunity Employer.
Billing Coordinator
Account representative job in Washington, DC
SourcePro Search has a fantastic opportunity for a Billing Coordinator with a top ranked large law firm in the DC office. The ideal candidate has a Bachelor's Degree and 3-5 years of Legal Billing experience is required (large firm preferred). Extensive experience with Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application is required.
Must have electronic billing experience.
This role offers a highly competitive salary and excellent benefits package.
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