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  • Sales Representative- North Los Angeles, CA/Santa Barbara, CA - Sustainability Solutions

    Stryker 4.7company rating

    Account representative job in Sacramento, CA

    **Who We Want:** + **Customer-Oriented Achievers** : Individuals with a strong work ethic and a customer-focused attitude who consistently add value to partnerships. + **Hard-Working Winners** : Confident, competitive, and results-driven salespeople with a proven record of success. + **Game Changers** : Persistent and proactive professionals who take ownership and complete tasks effectively. + **Mission-Driven Sellers** : Enthusiastic individuals dedicated to improving healthcare and making a difference. **Job Overview:** The Sales Representative is responsible for promoting and selling a portfolio of technical and reprocessed medical products to both new and existing customers. You will create and manage lead generation plans, inform customers of new products and pricing, and develop strategic sales initiatives in partnership with healthcare facilities. This individual contributor role requires minimal supervision, with a strong emphasis on using professional expertise and judgment to drive sales. The position requires a college degree or equivalent experience, along with substantial industry knowledge. Key responsibilities include generating revenue through the sales of reprocessed medical devices and executing sales plans under the guidance of the Regional Manager. **What You Will Do:** + **Engage with Healthcare Facilities** : Build and maintain relationships with hospital staff, educating them on our programs and their environmental and financial benefits. + **Develop and Execute Sales Strategies** : Tailor specific action plans to meet customer needs, achieve revenue goals, and drive growth within your territory. + **Strengthen Customer Relationships** : Foster long-term partnerships, consistently delivering value and addressing evolving needs. + **Conduct Business Reviews and Presentations** : Participate in or initiate reviews using well-developed skills to educate and influence stakeholders. + **Stay Informed** : Keep current with product offerings, market trends, and competitive insights to better serve your clients. + **Collaborate Effectively** : Work cross-functionally to resolve customer concerns, support product training, and ensure successful program implementation. **Job Requirements:** **Required Qualifications:** + **Education** : Bachelor's degree _or_ a minimum of four years of equivalent professional experience in sales or a related field. + **Experience** : 2-5 years in outside commercial sales with a demonstrated record of achievement. + **Communication** : Effective verbal and written communication skills, essential for engaging with various stakeholders. + **Interpersonal Abilities** : Exceptional relationship-building, negotiation, and organizational skills, contributing to effective teamwork and collaboration. **Preferred Qualifications, Skills & Competencies** + **Industry Experience** : Background or previous sales experience in the medical device industry. Familiarity with operating room environments or hospital operations. + **Presentation Skills** : Ability to confidently influence decision-makers and deliver impactful business reviews. + **CRM Proficiency** : Experienced in using CRM tools to track sales activities and forecast effectively. + **Self-Motivation** : Highly proactive and capable of working independently, using professional expertise to make informed decisions and drive results. + **Customer Relationship Management** : Strong ability to build and maintain meaningful relationships, negotiate successfully, and solve problems efficiently. + **Analytical Skills** : Skilled in evaluating market potential, prioritizing sales efforts, and adjusting strategies as needed. + **Technical Proficiency** : Competent in using smart devices, common office equipment, and software such as Microsoft Office. **Work Environment:** The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + **Setting** : A combination of in-office work and field-based responsibilities, requiring regular travel to healthcare facilities. + **Protective Measures** : Must be willing to use PPE such as gowns, masks, and gloves in hospital environments. + **Physical Requirements** : Ability to lift up to 40 pounds and travel 80-100 miles per day within the territory. **About Us:** Join us in making a positive impact on both the environment and patient care. We are a leader in healthcare sustainability, dedicated to providing innovative solutions that reduce waste and promote environmental responsibility. Our reprocessing and remanufacturing initiatives are central to our mission of 'greening' healthcare. We have diverted over 13.2 million pounds of waste from landfills and partnered on advanced technologies to convert non-reprocessable devices into valuable resources like syngas and biochar. Through our "Products for the Planet" initiative, we are on track to plant over 75,000 trees in partnership with the National Forest Foundation. **Commission only:** This role is 100% commission and is eligible for bonuses + benefits. Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role. Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
    $39k-54k yearly est. 8d ago
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  • Sales Account Representative - Northern California

    Bako Diagnostics

    Account representative job in Sacramento, CA

    Sales Account Representative Sacramento / Northern California Launch Your Career in Sales: Join Our Growing Medical Sales Team! Are you a recent science graduate with a passion for helping others?** Do you enjoy connecting with people and building relationships? Then a career in Medical Sales might be the perfect fit for you! We're searching for enthusiastic and driven individuals to join our dynamic sales team as an Entry-Level Medical Sales Representatives . This is an incredible opportunity to leverage your scientific background in a rewarding and fast-paced environment. You'll learn valuable sales and marketing skills while making a tangible difference in the healthcare industry. What we offer: Comprehensive training program: We'll equip you with the tools and knowledge you need to succeed. Competitive salary and benefits package: Including health insurance, paid time off, and opportunities for advancement. Mentorship and support: Work alongside experienced professionals who will guide and support your growth. Career progression: We're committed to developing our employees and providing opportunities for advancement within the company. Making a difference: Contribute to improving patient care by representing innovative medical products and solutions. What we're looking for: Bachelor's degree in a science-related field (Biology, Chemistry, Pre-Med, etc.) Preferred: Excellent communication and interpersonal skills * Strong work ethic and a positive attitude * Self-motivation and a desire to learn * Valid driver's license and reliable transportation Ready to launch your career in the medical field? The Account Representative is responsible for maintaining a set of physician clients in order to achieve/exceed sales results in the assigned territory. Knowledge, Critical Skills/Expertise, Position Requirements (Education, Experience, Licensure/Certifications) Completed a professionally administered consultative sales course, e.g. Integrity Sales Demonstrated ability to learn complex technical topics & articulate what was learned well. Ideal candidate will have knowledge of basic life sciences. Demonstrated experience in working independently with attention to detail Ability to learn and employ software platforms that are required, e.g., Salesforce, Microsoft Office Bachelor's degree, a plus if in life sciences One + years of sales experience using consultative selling skills Must reside within assigned territory Health care services experience a plus Tasks, Duties and Responsibilities Interacts with all in a positive manner consistent with the mission and values of Bako Diagnostics. Responsible for achieving/exceeding territory goals; primarily affirming positive clinical utility perception for Bako's test menu and line of therapeutic products for the territory assigned customers Retains physician base of clients and quickly identifies those clients changing ordering patterns. Is knowledgeable on all services and therapeutic offerings of the company or as assigned Utilizes data to effectively plan customer strategies - use of dashboards, provided data, etc. Prioritizing daily activities (pre-call planning) in order to have efficient/productive day Uses appropriate support materials while detailing any service, product or process o Monitors competitive activity and trends within the territory Completes post-call analysis and plans follow-up, always using the company's CRM Communicates appropriately, promptly, succinctly and through appropriate tools to internal team Operates within established expense budgets and guidelines. Operates within all established company policies and compliance guidelines. Working Conditions Travel is required and expected to effectively manage entire assigned sales territory. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk and stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 30 pounds (as needed during trade shows). Positions Supervised No formal supervisory responsibilities. Requirements listed are representative of minimum levels of knowledge, skills, and/or abilities. This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor.
    $59k-97k yearly est. 1d ago
  • Medical Billing Specialist

    Summit Orthopedic Specialists 4.4company rating

    Account representative job in Carmichael, CA

    **About Us:** Summit Orthopedic Specialists is a leading orthopedic practice specializing in knees, hips, and shoulders. We are committed to "Saving Lifestyles" by providing high-quality patient care in a collaborative and dynamic work environment. **Position Overview:** We are seeking a detail-oriented Medical Billing Specialist to join our team at Summit Orthopedic Specialists. The ideal candidate has medical office experience and a strong background in medical billing, insurance claims processing, and patient account management. Prior experience in an orthopedic medical office is a plus. This role is critical to ensuring accurate and timely billing, optimizing reimbursement, and providing exceptional service to patients and insurance providers. **Key Responsibilities:** - Process and submit insurance claims accurately and efficiently. - Manage claim denials and follow up to ensure proper reimbursement. - Collect and process patient payments and virtual credit card payments. - Reconcile unapplied credit balances and explanation of benefits (EOBs). - Verify patient insurance coverage and eligibility. - Answer billing queue calls and voicemails, assisting patients with billing inquiries. - Maintain compliance with HIPAA, coding guidelines, and insurance policies. - Collaborate with teammates to ensure proper documentation and coding. **Qualifications:** - Experience working in a medical office is required; orthopedic experience is a plus. - Experience working with Athena (EMR system) is a plus. - Understanding of CPT, ICD-10, and HCPCS coding. - Strong attention to detail and ability to work in a fast-paced environment. - Excellent communication and problem-solving skills. - Ability to maintain patient confidentiality and adhere to HIPAA regulations. **Why Join Summit Orthopedic Specialists?** - Competitive salary and benefits package. - A supportive and collaborative team environment. - Opportunities for professional growth and development. - Be part of a practice that values quality patient care and innovation.
    $35k-51k yearly est. 60d+ ago
  • Billing Specialist

    Viemed Healthcare Inc. 3.8company rating

    Account representative job in Dixon, CA

    Key Responsibilities: * Order Confirmation & Claim Preparation: Process and confirm orders, ensuring claims are accurately prepared and submitted. * Cash Posting: Post payments and update accounts in a timely and accurate manner. * Patient Support: Address any patient inquiries regarding billing, ensuring clear communication and prompt issue resolution. * Accounts Receivable Management: Work on stop/held accounts to ensure timely billing for rental items. * Meet Department Goals: Achieve performance metrics and goals set by the department to maintain operational efficiency. * Collaboration with Teams: Regularly communicate with Billing and Insurance team leads to report progress and trends Pay: $17.00 hour Benefits: * BCBS Medical * BCBS Vision * Dental Insurance * 401K * PTO Benefits
    $17 hourly 57d ago
  • Core Accounts Representative

    Inductive Automation 4.2company rating

    Account representative job in Folsom, CA

    A Core Accounts Representative is an empowering role dedicated to ensuring the success of our System Integrators and End-Users. This position is responsible for cultivating strong relationships and providing system integrators and end-users with the necessary resources, training, and incentives to expand their business with the Ignition platform. This role requires a data-oriented and proactive approach to managing the partner lifecycle, providing critical insights to the broader team, and representing the company to grow the Integrator ecosystem. You will be instrumental in ensuring the successful adoption of the Ignition platform and expanding our Integrator footprint. The ideal candidate will have a passion for building long-term ecosystem growth. This is a full-time position with remote, hybrid and on-site opportunities available. Responsibilities * Managing a portfolio of Core Account System Integrators or End-Users as strategic revenue accounts, building and maintaining strong multi-level relationships (Owner/President, Engineering Manager, Engineers, Sales/Marketing) * Activating dormant integrators or end-users into first-time Ignition purchasers by executing structured outreach, enablement, and pipeline development campaigns * Driving integrator growth by increasing the number of projects, revenue contribution, and end-user accounts influenced by each Core Account * Tracking and reporting Core Account performance in CRM, spotting trends, ensuring accurate projections, engagement scorecards, integrator tier assignments and recommending corrective actions * Assisting in preparing and delivering technical demos * Collaborating with Marketing, Training, and Sales Engineering teams to provide resources, campaigns, and technical support needed to accelerate adoption of Ignition to integrators and end-users as necessary * Leveraging recognition, tiering, and incentives to motivate integrators, ensuring program benefits (discounts, co-marketing, visibility) are tied to performance and project execution * Staying informed about industry trends, competitor offerings, and market shifts impacting integrators/end-users, and using these insights to position Ignition for greater market penetration * Representing Inductive Automation at IA events and integrator-led campaigns to strengthen the Core Account ecosystem and drive channel visibility Requirements * Bachelor's degree in Business, Engineering, or related field or 4 years of equivalent experience * 2-4 years of experience in account management, channel sales, or business development, ideally in industrial automation, software, or technology distribution * Demonstrated success in growing channel partners or strategic accounts against measurable revenue targets * Strong relationship-building skills with ability to engage executives, managers, engineers, and sales/marketing teams at partner organizations * Experience running structured business reviews, forecasting, and pipeline management in a CRM (Salesforce, HubSpot, or equivalent) * Excellent communication and presentation skills * Not required, but preferred: * Familiarity with System Integrator business models and the industrial automation ecosystem (SCADA, MES, IIoT, PLCs, OT/IT convergence) * Previous experience with channel enablement programs (training, MDF, certifications) * Background in managing partner tiering systems, certifications, or growth programs $80,000 - $90,000 a year Pay Based on the Sacramento region, the new hires minimum and maximum target salary for this role is $80k - $90k. This role will be paid hourly. Inductive Automation's ranges are market-driven and set to allow for flexibility. Although it is not typical for an individual to start at the top end of the range for the position, compensation decisions are dependent on: the facts and circumstances of each case, work location, job-related skills, experience, relevant education or training; and other business and organizational needs. About Us Who are we? Champions for industrial automation innovation and driven by a mission statement to empower our customers to swiftly turn great ideas into reality by removing all technological and economic obstacles, we create and deliver solutions that relieve pain points, bring efficiency to operations and optimize integration. Why Choose Inductive Automation? Our passion goes beyond customers. We celebrate your personal and professional milestones, and we support our teams with meaningful work in a collaborative environment. We find that great work-life balance inspires teams to do their best work and empowers people to live their best lives. That's why diversity, fun, and flexibility are ingrained into our work culture. The Inductive Automation team understands the importance of personal growth and social connection. So things like time for professional development, or company and team activities are baked right into the schedule to keep us all engaged, connected, and prospering. Benefits and Perks 100% Employee Covered Health Care: Don't pay a dime for your medical, dental, and vision insurance. Paid Time Off: Receive paid holidays, vacation, and sick time. 401k with Match: Save for the future with our company-matching 401k program. World-Class Headquarters: While on-site, enjoy complimentary snacks and beverages, then challenge a friend to a game of pool, table tennis, shuffleboard, or foosball. Adjacent Nature Reserve: On-site employees enjoy breathtaking views and adventures that energize and inspire. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $80k-90k yearly 18d ago
  • Billing Specialist

    Quanta Services 4.6company rating

    Account representative job in Roseville, CA

    About Us Summit Line Construction, a subsidiary of Quanta Services, Inc. (NYSE: PWR), is one of North America's premier utility construction companies. Headquartered in Heber City, Utah, we offer powerline and substation construction and maintenance services in a variety of utility markets. Like many Quanta operating companies, Summit Line continues to experience significant growth. As our national operations expand, we seek motivated individuals to join the team! About this Role Company Overview: Summit Line Construction is headquartered in Heber City, Utah. With additional Utah locations in Sandy and Provo. You can also find us in Northern California, Reno, Las Vegas and Phoenix. We offer our team members competitive pay and benefits, rewarding work, growth opportunities, and a constructive and collaborative work environment. Job Description: We are seeking a highly organized and detail-oriented Billing Specialist to join our team in Roseville, CA. As the Billing Specialist, you will play a vital role in supporting the Accounting team to ensure invoices are completed accurately and efficiently. What You'll Do Tasks and Responsibilities: Invoicing and Billing: Prepare and issue invoices for completed work according to project milestones and contract terms. Verify the accuracy of billing data, including project costs, labor hours, and materials. Ensure that all billing aligns with client agreements, contracts, and internal company policies. Issue and post bills, receipts in client's invoicing system, and invoices. Assist with submitting Requests for Information (RFIs) to the client prior to invoicing. Financial Records Management: Maintain accurate and up-to-date billing records. Perform routine billing audits. Reconcile billing discrepancies and resolve billing issues with clients. Update spreadsheets to maintain accurate status of billing for multiple projects. Client Communication: Respond to client inquiries regarding invoices and billing processes. Work with clients to resolve any billing disputes in a timely and professional manner. Project Collaboration: Coordinate with project managers to gather necessary billing information. Review project documentation to ensure all billable items are captured. Compliance and Documentation: Ensure compliance with all relevant regulations, standards, and company policies. Maintain comprehensive and organized billing documentation. Prepare reports and summaries of billing activities for management review. Accounts Management: Assume the responsibility of receiving and sorting incoming payments with attention to accuracy. What You'll Bring Qualifications: Associate's degree in accounting, finance, or related field preferred Experience in billing, accounting, or finance, preferably in the construction or utility industry. Proficiency in accounting software and MS Office Suite, particularly Excel (JDEdwards and/or Unifier preferred) Familiarity with construction billing processes and terminology. Strong knowledge of regulatory requirements and industry standards. What You'll Get Benefits: We offer an extremely competitive and comprehensive benefits package including: PTO that starts accruing DAY 1 401K Immediate Vesting; employer match starting same day Several medical plan options Dental and Vision benefits Life insurance, short term & long-term disability Paid Holidays Compensation Range The anticipated compensation for this position is USD $25.00/Hr. - USD $40.00/Hr. depending on experience and qualifications. Equal Opportunity Employer All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law. We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.
    $25-40 hourly Auto-Apply 5d ago
  • Winner's Circle - Customer Service

    Daveandbusters

    Account representative job in Roseville, CA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $17.5 per hour Salary Range: 16.9 - 18.4 We are an equal opportunity employer and participate in E-Verify in states where required.
    $16-17.5 hourly Auto-Apply 21d ago
  • Strategic Account Representative (Northern California)

    Antech Diagnostics 3.7company rating

    Account representative job in Sacramento, CA

    We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care. Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs. The SAR role is field-based and travels to corporate customer clinics and hospitals within assigned geography, up to 85% of the time. The Target Base Pay Range in Northern California is $86,000 - $107,500 annually. This position is also eligible to earn a quarterly sales incentive. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget. Job Purpose/Overview The Strategic Account Representative (SAR) is a field-based sales role that drives the growth and retention of Antech's corporate accounts by driving adoption across capturable lines of business, deepening local engagement, and enhancing the client experience. While contract negotiations occur at the corporate leadership level, the SAR is responsible for field-level relationship management, capturing incremental revenue, and ensuring hospitals within assigned corporate groups (MVH and non-MVH) are supported and activated. This role will serve the Northern California market. SARs serve as experts on assigned corporate accounts for the broader sales organization, bridging corporate strategies with local execution. They collaborate closely with Corporate Account Directors and Strategic Account Managers (SAMs) to deliver exceptional service and drive sustainable growth. Essential Duties and Responsibilities Drive Growth & Conversion Identify and pursue opportunities to grow capturable lines of business within assigned corporate groups. Partner with SAMs to execute strategies that increase utilization of Antech's Reference Lab, In-House Diagnostics, Telemedicine, and Imaging portfolios. Monitor site-level adoption and proactively address barriers to conversion. Conduct business reviews, analyze performance trends, and develop actionable growth plans for underperforming hospitals. Relationship Management & Advocacy Serve as the primary field relationship lead for assigned corporate accounts, ensuring a consistent and high-quality client experience. Foster relationships that transform participating hospitals into advocates for Antech through consistent engagement, responsiveness, and partnership. Coordinate and host lunch-and-learns, educational sessions, and local events to strengthen engagement and awareness of Antech's offerings. Partner with corporate account teams to capture and share field-level insights, challenges, and success stories. Cross-Functional Collaboration Collaborate with Corporate Account Directors and SAMs to align on account strategies and growth objectives. Support onboarding and integration of new corporate sites, ensuring smooth transitions and a positive client experience. Act as the subject matter expert on assigned corporate accounts for internal stakeholders, including sales, marketing, and customer support teams. Provide consistent communication loops across corporate account teams, ensuring alignment on opportunities, obstacles, and successes. Operational Excellence Maintain accurate CRM documentation, account activity, and opportunity tracking in Salesforce. Use data-driven insights to prioritize activities and report progress against targets. Participate in regional and national meetings to share best practices and collaborate on key initiatives. Represent Antech with professionalism, embodying the Mars Five Principles in all interactions. Education and Experience Bachelor's degree in Animal Health, Biological Sciences, Business, or related field preferred. Minimum of 3+ years of successful field sales, account management, or business development experience. Experience in Veterinary Diagnostics or Animal Health preferred. Proven track record of relationship management, growth strategy execution, and delivering measurable results. Knowledge, Skills and Abilities Strong interpersonal and communication skills with the ability to build trusted relationships. Consultative sales mindset with demonstrated ability to uncover needs and deliver solutions. Data-driven, analytical approach to identifying opportunities and measuring performance. Highly collaborative and able to work cross-functionally across teams and geographies. Excellent presentation and facilitation skills, including comfort leading educational sessions. Proficiency with Salesforce, Microsoft Office Suite, and virtual communication tools (Teams, Zoom). Self-motivated, adaptable, and organized with strong time management and prioritization skills. Travel Field-based position with travel up to 85% of the time within assigned geography, including overnight travel as required. Working Conditions The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for extensive driving and computer keyboarding, and occasional flying. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and rms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds. The associate will primarily work in a typical office environment or a remote home office, and will also frequently drive in a vehicle to visit customers in pet clinics and hospitals. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. Environment where pets are present. About Antech Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. Benefits Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates. Benefits eligiblity is based on employment status. Paid Time Off & Holidays Medical, Dental, Vision (Multiple Plans Available) Basic Life (Company Paid) & Supplemental Life Short and Long Term Disability (Company Paid) Flexible Spending Accounts/Health Savings Accounts Paid Parental Leave 401(k) with company match Tuition/Continuing Education Reimbursement Life Assistance Program Pet Care Discounts Commitment to Equal Employer Opportunities We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers. Note to Search Firms/Agencies Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.
    $86k-107.5k yearly Auto-Apply 2d ago
  • Customer Experience Representative

    Lumens Integration

    Account representative job in Sacramento, CA

    The Opportunity: As a Customer Experience Representative, you'll be the voice of our brand-supporting customers throughout their order journey while delivering thoughtful, personalized service. You'll assist with order questions, shipping updates, product details, damages, and returns, and collaborate with internal teams to ensure a seamless experience from start to finish. We're known for exceptional service, and we're looking for someone who takes pride in their work, pays attention to the details, and enjoys helping customers feel valued and supported. Position Summary: This role is ideal for someone who enjoys working with people, communicating clearly, and representing a premium brand with professionalism and warmth. You'll support customers across phone, chat, and email while helping create a consistently elevated and positive experience. What You'll Do: Support Customers Across Channels Respond to customer inquiries via phone, chat, and email with professionalism, empathy, and efficiency. Manage Orders with Accuracy Assist with placing, tracking, modifying, and canceling orders while providing clear updates on shipping and delivery. Resolve Issues Thoughtfully Address concerns, questions, and escalations calmly and confidently, partnering with internal teams when needed. Build Product Expertise Learn our products inside and out to confidently guide customers and suggest complementary items when appropriate. Document & Personalize Accurately log customer interactions and preferences in our CRM to support personalized service and long-term loyalty. Represent the Brand Communicate with a tone that reflects our brand's quality, professionalism, and attention to detail in every interaction. Support the Team Assist in other duties and projects as needed. What We're Looking For: Experience in customer service (retail, hospitality, luxury, or call center experience is a plus-but not required). Strong communication skills, both written and verbal. Comfort working across phone, chat, and email. Attention to detail and pride in delivering accurate, high-quality work. Problem-solving skills and the ability to stay composed in fast-paced situations. Willingness to learn product details and systems quickly. Ability to manage multiple tasks and work collaboratively with a team. Flexibility to support business needs during peak times. Why You'll Love Working Here: Join a respected brand that values quality, service, and teamwork. Work in a supportive, collaborative, in-office environment. Grow your skills in customer experience, communication, and product knowledge. Help create memorable experiences for customers who truly value great service. About Lumens: As North America's premier destination for design aficionados, architects, interior designers, and contract professionals, Lumens offers a discerning edit of modern lighting, furniture, and décor. Sourcing more than 400 of the most exceptional international design brands, our curated product assortment features iconic European collections as well as niche artisan creations. Our team includes certified interior designers and ALA-certified product specialists, and we're looking for fellow design enthusiasts to join our team. Since June 2021, Lumens has been part of Flos B&B Italia Group, a leading global high-end design group operating a portfolio of legacy brands in the world of luxury furnishings and lighting. Driven by a purpose of “We design for a beautiful life,” the Group includes some of the most distinctive European cultural heritage products and designs for the planet, people, and culture. The Group includes FLOS, B&B Italia, Louis Poulsen, Maxalto, Arclinea, Azucena, FENDI Casa, Audo Copenhagen, and Lumens. Commitments: People are at the heart of our business. We strive for an empowering and positive culture and working environment for our people. Therefore, creating a strong, diverse and inclusive team is essential for Lumens. For us, your expertise and motivation matter most. Location: Sacramento, CA - This is an in office role Compensation: $20/hr. Benefits: access to health benefits + 401k + 3 weeks annual paid time off
    $20 hourly Auto-Apply 28d ago
  • Customer Experience Representative

    Lumens

    Account representative job in Sacramento, CA

    The Opportunity: As a Customer Experience Representative, you'll be the voice of our brand-supporting customers throughout their order journey while delivering thoughtful, personalized service. You'll assist with order questions, shipping updates, product details, damages, and returns, and collaborate with internal teams to ensure a seamless experience from start to finish. We're known for exceptional service, and we're looking for someone who takes pride in their work, pays attention to the details, and enjoys helping customers feel valued and supported. Position Summary: This role is ideal for someone who enjoys working with people, communicating clearly, and representing a premium brand with professionalism and warmth. You'll support customers across phone, chat, and email while helping create a consistently elevated and positive experience. What You'll Do: * Support Customers Across Channels Respond to customer inquiries via phone, chat, and email with professionalism, empathy, and efficiency. * Manage Orders with Accuracy Assist with placing, tracking, modifying, and canceling orders while providing clear updates on shipping and delivery. * Resolve Issues Thoughtfully Address concerns, questions, and escalations calmly and confidently, partnering with internal teams when needed. * Build Product Expertise Learn our products inside and out to confidently guide customers and suggest complementary items when appropriate. * Document & Personalize Accurately log customer interactions and preferences in our CRM to support personalized service and long-term loyalty. * Represent the Brand Communicate with a tone that reflects our brand's quality, professionalism, and attention to detail in every interaction. * Support the Team Assist in other duties and projects as needed. What We're Looking For: * Experience in customer service (retail, hospitality, luxury, or call center experience is a plus-but not required). * Strong communication skills, both written and verbal. * Comfort working across phone, chat, and email. * Attention to detail and pride in delivering accurate, high-quality work. * Problem-solving skills and the ability to stay composed in fast-paced situations. * Willingness to learn product details and systems quickly. * Ability to manage multiple tasks and work collaboratively with a team. * Flexibility to support business needs during peak times. Why You'll Love Working Here: * Join a respected brand that values quality, service, and teamwork. * Work in a supportive, collaborative, in-office environment. * Grow your skills in customer experience, communication, and product knowledge. * Help create memorable experiences for customers who truly value great service. About Lumens: As North America's premier destination for design aficionados, architects, interior designers, and contract professionals, Lumens offers a discerning edit of modern lighting, furniture, and décor. Sourcing more than 400 of the most exceptional international design brands, our curated product assortment features iconic European collections as well as niche artisan creations. Our team includes certified interior designers and ALA-certified product specialists, and we're looking for fellow design enthusiasts to join our team. Since June 2021, Lumens has been part of Flos B&B Italia Group, a leading global high-end design group operating a portfolio of legacy brands in the world of luxury furnishings and lighting. Driven by a purpose of "We design for a beautiful life," the Group includes some of the most distinctive European cultural heritage products and designs for the planet, people, and culture. The Group includes FLOS, B&B Italia, Louis Poulsen, Maxalto, Arclinea, Azucena, FENDI Casa, Audo Copenhagen, and Lumens. Commitments: People are at the heart of our business. We strive for an empowering and positive culture and working environment for our people. Therefore, creating a strong, diverse and inclusive team is essential for Lumens. For us, your expertise and motivation matter most. Location: Sacramento, CA - This is an in office role Compensation: $20/hr. Benefits: access to health benefits + 401k + 3 weeks annual paid time off
    $20 hourly 28d ago
  • Insurance Customer Experience Representative

    Jeff Beck Allstate Agency

    Account representative job in Elk Grove, CA

    Job DescriptionThe Customer Experience Representative at Jeff Beck Allstate Agency is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales. Opportunity: Start or continue a career with long term growth potential. Throughout the last year, insurance was considered an essential business and our business did not slow down. Work in a small office environment interacting with our customers and prospects via phone, email, text and in person. Our customers appreciate what we can do for them by providing and servicing their insurance needs. You can be a part of this. Earn a competitive base salary, monthly and annual bonuses, PTO, fully paid health insurance and retirement savings. Ongoing training. Responsibilities: Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication. Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs. Actively prospect and solicit increases in existing client coverage as well as network for new clients, including win backs. Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates. Foster and maintain excellent relationships with customers and prospects through regular follow up, timely quotations, and general account support. Support and prepare clients for renewal and retention, and maintain strong client relationships. Anticipate, respond to, and follow up on all existing client needs. Qualifications: Obtain and maintain a California Personal Lines or Property/Casualty Broker Agent license. Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients. Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making and superior written and verbal communication skills. Have excellent time management skills, thrive in a team environment and Technology and Computer proficiency including agency management systems. Benefits/Perks: Competitive Pay Professional Development Job Stability in a growing industry Compensation: $18.00 - $20.00 per hour Becoming an Insurance Professional Insurance Professionals go by many names: Brokers, Agents, Underwriters, Claims Representatives, Adjusters, etc. No matter the name, what they all have in common is a calling to help prepare people for the future. Here at Jeff Beck's Allstate Agency in Elk Grove, CA, we have, for over 17 years, been serving our customers in Elk Grove, Sacramento, the surrounding areas and across the state. We help our customers manage risk by insuring their cars, homes, personal property, motorcycles, boats, small businesses and their family's financial future. As a member of our team you will work with our customers and the insurance companies we represent to provide excellent customer service. This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of the agency. All inquiries about employment at this agency should be made directly to the agency location, and not to NAPAA.
    $18-20 hourly Auto-Apply 60d+ ago
  • Billing Rep I

    Common Spirit

    Account representative job in Rancho Cordova, CA

    Job Summary and Responsibilities As our Billing Rep, you will help our patients and providers streamline the billing and insurance process so they can focus on patient care and financial well-being. Every day you will review and process patient accounts, insurance claims, and payment postings. You will be expected to ensure accurate and timely billing, follow up on denied claims, and maintain patient confidentiality. To be successful in this role, you must have strong attention to detail, knowledge of medical billing and coding, and experience with healthcare insurance. * Demonstrate a solid basic understanding of your role as an Accounts Receivable Representative I: * Read & interpret invoice details * Patient registration in IDX * Rejection posting in IDX * Knowledge of medical records systems * Ability to navigate Insurance payor web sites * Read & interpret EOB's from various insurance carriers * FSC knowledge * Rules of FSC Flipping * Rules of Charge Corrections * Ability to manage multiple expectations, tasks and deadlines effectively. * Timely review of electronic communication to stay informed of changes that affect your position. * Research and analyze account to determine appropriate action(s) to be taken. * Ability to independently research and resolve entry level issues with available resources and tools. * Ability to accurately interpret entry level information received from a payor and document in a manor that is clear to others. Job Requirements * High School Diploma or GED * 2 years experience working in healthcare Rev Cycle or a Professional Medical Office * Knowledge of physician billing regulations. * Understanding of professional claims and billing procedures. * Knowledge of Federal and State regulations applicable to Government and Insurance Collections. * Excellent written and verbal communication skills. * Working knowledge of computers and demonstrated proficiency in using e-mail systems, Internet and MS office software applications with emphasis in Word and Excel. Preferred Qualifications: * 3 years experience working in healthcare Rev Cycle or a Professional Medical Office * 1 year experience with IDX Practice management system and Cerner EHR * Knowledge of Google Suite Where You'll Work Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.
    $35k-44k yearly est. 5d ago
  • Billing Rep I

    Commonspirit Health

    Account representative job in Rancho Cordova, CA

    Where You'll Work Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service. Job Summary and Responsibilities As our Billing Rep, you will help our patients and providers streamline the billing and insurance process so they can focus on patient care and financial well-being. Every day you will review and process patient accounts, insurance claims, and payment postings. You will be expected to ensure accurate and timely billing, follow up on denied claims, and maintain patient confidentiality. To be successful in this role, you must have strong attention to detail, knowledge of medical billing and coding, and experience with healthcare insurance. Demonstrate a solid basic understanding of your role as an Accounts Receivable Representative I: Read & interpret invoice details Patient registration in IDX Rejection posting in IDX Knowledge of medical records systems Ability to navigate Insurance payor web sites Read & interpret EOB's from various insurance carriers FSC knowledge Rules of FSC Flipping Rules of Charge Corrections Ability to manage multiple expectations, tasks and deadlines effectively. Timely review of electronic communication to stay informed of changes that affect your position. Research and analyze account to determine appropriate action(s) to be taken. Ability to independently research and resolve entry level issues with available resources and tools. Ability to accurately interpret entry level information received from a payor and document in a manor that is clear to others. Job Requirements High School Diploma or GED 2 years experience working in healthcare Rev Cycle or a Professional Medical Office Knowledge of physician billing regulations. Understanding of professional claims and billing procedures. Knowledge of Federal and State regulations applicable to Government and Insurance Collections. Excellent written and verbal communication skills. Working knowledge of computers and demonstrated proficiency in using e-mail systems, Internet and MS office software applications with emphasis in Word and Excel. Preferred Qualifications: 3 years experience working in healthcare Rev Cycle or a Professional Medical Office 1 year experience with IDX Practice management system and Cerner EHR Knowledge of Google Suite
    $35k-44k yearly est. Auto-Apply 6d ago
  • Billing Specialist

    Turning Point Community Programs 4.2company rating

    Account representative job in Rancho Cordova, CA

    Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES - (ILLUSTRATIVE ONLY) The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Tracks all payments and denials. Works cooperatively with programs to maximize billing and minimize denials. Monitors billing errors and works with staff to correct any EHR data issues that affect billing. Tracks and monitors billing discrepancies. Provides billing status reports upon request. Works collaboratively with programs and departments to correct discrepancies and maintain the accuracy and timeliness of billing and reporting. Works collaboratively with Managed Care Plans and other payors to submit, correct or void billing in a timely manner. Ensures that coding for billing is accurate and that billing is accurate so as to avoid rejection. Performs Medi-Cal, Medicare eligibility verification. Assists with ensuring that programs meet the billing standard monthly. Assists with data entry in EHR as needed. Provides billing training and support to program support staff as needed. Maintains orderly, accurate records and documentation. Safely travels on agency business using personal vehicle. Maintains clean driving record as well as currency in driver's license and vehicle insurance/registration. Travel between sites as needed. QUALIFICATIONS MINIMUM: At least one (1) year of experience with an EHR with emphasis and education in Managed Care Plan and Medicare/Medicaid/Medi-Cal billing and coding. Must have knowledge of the public mental health system, ICD codes, CPT/HCPCS and EOB adjudication codes; must be able to type 40-50 wpm and must be computer literate; must be proficient in Microsoft Word, Access, and Excel. PREFERRED: Familiarity with CalAim, MCP-specific nuances, and Enhanced Care Management billing categories. OPTIMUM: Registered Health Information Technician (RHIT) certification or an AA/AS in insurance billing and coding; accounting, business management or other related field and at least two (2) years' experience with an EHR; must be proficient with computers; must be proficient with Microsoft Word, Access and Excel. LICENSES; CERTIFICATES; SPECIAL REQUIREMENTS California driver's license & current vehicle insurance/registration if driving; and, Reliable means of transportation capable of passing vehicle safety inspection if more than five years old excluding all modes of two-wheeled transport inclusive of bicycles, mopeds and motorcycles. Hours: Monday to Friday Compensation: $32 to $34.64 KNOWLEDGE AND ABILITIES Knowledge Of Knowledge of data base searches. Ability To Ability to communicate effectively orally and in writing. Proficiency with 10-key adding machine. Ability to work and communicate effectively with staff, members, community agencies, and professionals. Ability to work effectively under stress and conflict. Ability to exercise appropriate judgment and decision making. Ability to be flexible and adaptable in any given situation. Ability to follow through on projects. Must possess high degree of organizational/prioritizing skill. SKILLS Billing Providing billing status reports Providing billing training Maintain records Accuracy Decision-making Self-discipline Organization Communication Stress-management MENTAL AND PHYSICAL DEMANDS The mental and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mental Demands While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical skills; perform highly detailed work under intensive deadlines on multiple, concurrent tasks; work with constant interruptions, and interact with TPCP management, administrators, staff, applicants, representatives of external agencies and others encountered in the course of work. Essential Physical Functions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, an employee is regularly required to sit; talk or hear, both in person, and by telephone; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. The employee is frequently required to walk and stand and lift up to ten pounds. Additionally, specific vision abilities required by this job include close vision and the ability to adjust focus. Move around occasionally, stand occasionally, sit frequently, twist at waist or neck occasionally, twist at neck occasionally, use fine finger manipulation frequently, use simple grasping occasionally, use power grasping seldom, reach with either hand occasionally, reach above shoulder height seldom, reach at shoulder height occasionally, lift less than 10 pounds occasionally and more than 10 pounds seldom, carry any weight over 10 feet seldom, bend at waist seldom, travel occasionally. There are no unusual conditions. Typically, the noise level in the work environment is moderate.
    $32-34.6 hourly 15d ago
  • Sr, Specialist, Account Management (PSAO Support)

    Cardinal Health 4.4company rating

    Account representative job in Sacramento, CA

    **What Account Management contributes to Cardinal Health** The Customer Care Account Management Representative serves as the primary point of contact for approximately 6,000+ retail independent pharmacies, VIP buying groups, and hospital systems. Reps are expected to resolve issues efficiently while maintaining strong relationships with customers and sales representatives. This role manages 15-40 daily interactions via phone, inquiry intake form, and live chat, addressing complex topics including but not limited to pharmacy reimbursement, PBM contracting and affilation, claim adjudication, credentialing, and PSAO onboarding serving as the main conduit to Cardinal Health's PSAO's (LeaderNET, MSInterNet, and MCC). Furthermore, this role acts as a dedicated single point of contact for both Product and Solutions inquiries, as well as PSAO-related questions, for our Topco buying group and Health System group. Customer Care Account Management Representatives are responsible for ensuring the smooth operation of pharmacy back-office functions and providing expert support related to Managed Care and PSAO inquiries. This role operates in a dynamic, high-volume environment requiring exceptional communication skills and the ability to confidently engage with key stakeholders via telephone. Candidates must demonstrate a commitment to delivering seamless customer service, exhibiting strong personal leadership, interpersonal skills, and effective communication techniques. The ability to successfully navigate escalated customer and sales-related calls is essential. Prior experience with Managed Care and PSAOs, pharmacy reimbursement processes, PBM contracts, and in-store pharmacy operations is highly desirable **Shift: Monday-Friday 8:00AM-5:00PM EST** **Responsibilities** + Will possess Tier 1 knowledge of all PSAO focuses + Working and routing Inquiry Intake Forms for PSAO Support + Customer outreach through email and over the phone + Manage an average of 10-20 customer cases at a time + Answer an average of 15-40 incoming calls per day from pharmacy staff and Sales Team + Act as the designated Managed Care representative in recurring meetings with pharmacy chains and buying groups, addressing inquiries and providing updates + Attend and contribute to daily CCAM Team huddles and scheduled PSAO/Pharmacy group meetings, fostering collaboration and knowledge sharing. + Attend and engage in cross-departmental meetings + Act as a primary point of contact for pharmacy buying groups and hospital systems (e.g., Topco pharmacies and Health Systems) regarding Product & Solutions and PSAO-related Tier 1 inquiries + Lead and moderate New Customer Orientation calls, ensuring a positive and informative experience for newly onboarded pharmacy customers + Participate fully in the Mentorship Program, embracing opportunities to both mentor colleagues and be mentored to enhance skills and knowledge + Confident, articulate, and professional speaking and writing abilities + Ability to effectively apply de-escalation techniques during customer interactions + Ability to use resources and critical thinking skills to navigate grey areas in customer and sales interactions + Maintain structured and organized day-to-day responsibilities + Adaptable to the fluctuating healthcare landscape and open to new ideas and concepts + Acts as an advocate and liaison between the customer and the PSAO + Applies basic concepts, principles and technical capabilities to perform routine tasks + Responsible for identifying and tracking customer pain points + Proficiency in collaborating with colleagues in a virtual setting, maintaining a high level of professionalism and respect + Maintain required phone coverage levels and proactively communicate any potential deviations to the team + Able and willing to independently troubleshoot technical issues + Implement processes that improve overall customer experience **Qualifications** + 1-3+ years of previous customer service experience, required + Managed care, reimbursement, and PBM knowledge, preferred + Pharmacy experience and/or Pharmacy Technicians, preferred + Prior computer experience using Microsoft Office systems, required + Proficiency in verbal and written communication, with a demonstrated commitment to active listening and effective interpersonal interactions. + Demonstrates organizational skills and a commitment to detail, ensuring high-quality work and adherence to standards + Possesses a strong work ethic and team player mentality + Possesses a professional and empathetic approach, exhibiting patience and a positive attitude when collaborating with peers and serving customers + Demonstrates skill in establishing rapport and fostering effective communication with Sales **What is expected of you and others at this level** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possbile solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000- $81,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 3/24/2026*if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 1d ago
  • Dental Biller

    A-Team Dental Staffing L.L.C

    Account representative job in San Andreas, CA

    We are searching for a thorough dental biller to join our practice. The dental biller's responsibilities include preparing and issuing invoices and submitting insurance claims, for dental procedures. You should also be able to liaise with insurance providers to elucidate patients' coverage and to resolve disputes about rejected claims. To be successful as a dental biller, you should possess a thorough understanding of the medical billing process. An outstanding dental biller will demonstrate the ability to remain composed during stressful situations. Dental Biller Responsibilities: Creating and issuing invoices for private clients. Creating payment plans in consultation with dental staff and patients. Processing payments upon the rendering of dental services. Preparing and submitting claims for payment by health insurance. Informing patients of any co -payments or shortfalls in coverage by their health insurance. Liaising with health insurance providers to ascertain patients' benefits, as required. Ascertaining why claims have been rejected and implementing corrective measures. Updating patients' personal and health insurance details, as needed. Ensuring that patient information remains confidential. Requirements High school diploma or equivalent. Prior experience as a dental insurance biller, preferably in a dental practice. Familiarity with CDT codes will be advantageous. Excellent organizational skills and attention to detail. Outstanding written and verbal communication skills. Top -notch interpersonal skills with a commitment to excellent customer service. Capacity to work with sensitive patient information while maintaining confidentiality. Curve Dental Curve Gro PPO, Fee for Service OFFICE HOURS Monday -Thursday 8:00am -5:00pm Benefits PTO, Medical, Dental, Vacation Pay, Holiday Pay, BonusStructure, 401KPTO Medical Dental Vacation Pay Holiday Pay Bonus Structure 104K
    $39k-54k yearly est. 60d+ ago
  • Member Care Collections and Loss Mitigation - Member Care Rep I

    Golden 1 Credit Union 4.3company rating

    Account representative job in Sacramento, CA

    PAY SCALE: $20.07 - $22.00 Hourly SCHEDULE: Remote (On-Site Training - First 90 days) GENERAL DESCRIPTION: Communicates and interacts with members for the prompt resolution of delinquent and negative accounts to minimize Golden 1's loss of non-performing asset accounts. TASKS, DUTIES, FUNCTIONS: Place and receive a high volume of inbound and outbound calls in an effort to negotiate re-payment for past due and negative accounts. Identify, investigate, and resolve delinquent and negative account activity. Update member and credit union account information accurately and efficiently. Demonstrate an understanding of the member's needs, concerns, and frustrations by responding with care and concern, and an appropriate sense of urgency. Educate members about options available to resolve their delinquency and retain and enhance member loyalty. Communicate and interact with other Golden 1 team members to gather information for resolution of delinquent accounts. Ability to de-escalate tense situations, looking from several points of view and applying good judgment and critical thinking to resolve the situation. Learn and retain an exceptional working knowledge of department financial assistance programs and services. Prepare and process documentation necessary to resolve delinquent accounts. Review and research Credit Union records and transactions to resolve misapplied payments and transactions to ensure payments are accurately credited. Evaluate payments (regular and irregular) being made on delinquent accounts to determine how the payment will be applied, i.e., principal, interest, escrow, and late charges, and when it is necessary to return a payment if foreclosure proceedings have been initiated or payment is unacceptable. General knowledge of repossessions from assignment through insurance claims and deficiency balances, if warranted, and vehicle remarketing. General knowledge of loss mitigation and potential benefits to the member and Golden 1. General knowledge about how to obtain the member's financial information and use it to assist and resolve the member's delinquency. Initiate skip tracing techniques to locate member's or the credit union's collateral. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. Compliance with credit union policies, Fair Debt Collection Practices, and other applicable rules and regulations related to Collections. Meet and achieve established performance standards commensurate to grade level, with phone efficiency and quality in a fast-paced environment. Maintain acceptable call quality scores as audited and measured monthly. Complete regulatory training modules annually, as required. Model Golden 1 Core Values. Perform other duties as assigned. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK: Effective oral and written communication skills required to interact with members and provide constructive follow-up on delinquent accounts. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine, and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: Branch management, staff, Payroll Deduction, Electronic Services, Centralized Lending, Records Management, and Compliance and Risk Management. EXTERNAL:Members, law enforcement agencies, judicial departments, peer collectors, or groups that will result in resolution of delinquent accounts. QUALIFICATIONS: EDUCATION:Successful completion of High School curriculum is required. EXPERIENCE:Six months to one year performing general collection duties in a collection environment. KNOWLEDGE / SKILLS: Strong oral and written communication skills, facsimile machine, ten key, microfiche, electronic banking equipment, Visa terminal, credit union and collection rules, regulations, and policies. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. High volume of telephone communication throughout the workday. LICENSES / CERTIFICATIONS: None THIS PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE'S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME. REV. 9/18/2025
    $20.1-22 hourly 14d ago
  • Accounts Receivable

    Hassan & Sons Inc.

    Account representative job in Woodland, CA

    We are seeking a skilled and detail-oriented Accounts Receivable Clerk to join our team. This role is based in our warehouse and reports directly to the Office Manager. The successful candidate will be responsible for maintaining accurate customer accounts, ensuring timely collections, and supporting day-to-day administrative and clerical operations. This is an excellent opportunity for someone who is self-assured, organized, and thrives in a fast-paced team environment. Responsibilities and Duties: Customer & Administrative Support Answer incoming phone calls and direct inquiries to the appropriate department Serve as a point of contact for customer payment inquiries and account issues Communicate with customers via phone, email, mail, or in person to resolve billing concerns Accounts Receivable & Collections Generate and send out invoices in a timely manner Collect overdue invoices and follow up on delinquent accounts Carry out billing, collection, and reporting activities according to established deadlines Review AR aging reports to ensure compliance with company standards Develop and implement recovery strategies to reduce outstanding receivable Financial Recordkeeping Maintain an up-to-date billing system and accurate customer files Perform account reconciliations and process adjustments as necessary Monitor accounts for non-payments, delayed payments, and other irregularities Prepare bank deposits, process receipts, and ensure accurate posting of payments Generate account analyses and assist with monthly closing procedures Collaboration Work closely with the office manager to support both financial and administrative functions Coordinate with warehouse staff and other departments as needed to resolve account or customer service issues Education and Work Experience High school diploma or equivalent (Associate's degree or bookkeeping coursework preferred) Proven experience as an Accounts Receivable Clerk or in a similar role Skill Set Strong ability to calculate, post, and manage accounting figures and financial records High degree of accuracy and attention to detail Data entry proficiency and aptitude for working with numbers Hands-on experience with spreadsheets and accounting software Proficiency in English and Microsoft Office Suite Excellent communication, negotiation, and customer service skills Ability to work independently and as part of a team in a warehouse/office environment Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the incumbent is regularly required to talk or hear The employee frequently is required to use hands, fingers, handle or feel objects, tools and controls The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl The employee must occasionally lift and/or move up to 25 pounds Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate and in an office setting Monday-Friday 7AM-3:30PM
    $39k-53k yearly est. Auto-Apply 13d ago
  • Core Accounts Representative

    Inductive Automation 4.2company rating

    Account representative job in Folsom, CA

    A Core Accounts Representative is an empowering role dedicated to ensuring the success of our System Integrators and End-Users. This position is responsible for cultivating strong relationships and providing system integrators and end-users with the necessary resources, training, and incentives to expand their business with the Ignition platform. This role requires a data-oriented and proactive approach to managing the partner lifecycle, providing critical insights to the broader team, and representing the company to grow the Integrator ecosystem. You will be instrumental in ensuring the successful adoption of the Ignition platform and expanding our Integrator footprint. The ideal candidate will have a passion for building long-term ecosystem growth. This is a full-time position with remote, hybrid and on-site opportunities available. Responsibilities Managing a portfolio of Core Account System Integrators or End-Users as strategic revenue accounts, building and maintaining strong multi-level relationships (Owner/President, Engineering Manager, Engineers, Sales/Marketing) Activating dormant integrators or end-users into first-time Ignition purchasers by executing structured outreach, enablement, and pipeline development campaigns Driving integrator growth by increasing the number of projects, revenue contribution, and end-user accounts influenced by each Core Account Tracking and reporting Core Account performance in CRM, spotting trends, ensuring accurate projections, engagement scorecards, integrator tier assignments and recommending corrective actions Assisting in preparing and delivering technical demos Collaborating with Marketing, Training, and Sales Engineering teams to provide resources, campaigns, and technical support needed to accelerate adoption of Ignition to integrators and end-users as necessary Leveraging recognition, tiering, and incentives to motivate integrators, ensuring program benefits (discounts, co-marketing, visibility) are tied to performance and project execution Staying informed about industry trends, competitor offerings, and market shifts impacting integrators/end-users, and using these insights to position Ignition for greater market penetration Representing Inductive Automation at IA events and integrator-led campaigns to strengthen the Core Account ecosystem and drive channel visibility Requirements Bachelor's degree in Business, Engineering, or related field or 4 years of equivalent experience 2-4 years of experience in account management, channel sales, or business development, ideally in industrial automation, software, or technology distribution Demonstrated success in growing channel partners or strategic accounts against measurable revenue targets Strong relationship-building skills with ability to engage executives, managers, engineers, and sales/marketing teams at partner organizations Experience running structured business reviews, forecasting, and pipeline management in a CRM (Salesforce, HubSpot, or equivalent) Excellent communication and presentation skills Not required, but preferred: Familiarity with System Integrator business models and the industrial automation ecosystem (SCADA, MES, IIoT, PLCs, OT/IT convergence) Previous experience with channel enablement programs (training, MDF, certifications) Background in managing partner tiering systems, certifications, or growth programs About Us Who are we?Champions for industrial automation innovation and driven by a mission statement to empower our customers to swiftly turn great ideas into reality by removing all technological and economic obstacles , we create and deliver solutions that relieve pain points, bring efficiency to operations and optimize integration. Why Choose Inductive Automation? Our passion goes beyond customers. We celebrate your personal and professional milestones, and we support our teams with meaningful work in a collaborative environment. We find that great work-life balance inspires teams to do their best work and empowers people to live their best lives. That's why diversity, fun, and flexibility are ingrained into our work culture. The Inductive Automation team understands the importance of personal growth and social connection. So things like time for professional development, or company and team activities are baked right into the schedule to keep us all engaged, connected, and prospering. Benefits and Perks 100% Employee Covered Health Care: Don't pay a dime for your medical, dental, and vision insurance.Paid Time Off: Receive paid holidays, vacation, and sick time.401k with Match: Save for the future with our company-matching 401k program.World-Class Headquarters: While on-site, enjoy complimentary snacks and beverages, then challenge a friend to a game of pool, table tennis, shuffleboard, or foosball.Adjacent Nature Reserve: On-site employees enjoy breathtaking views and adventures that energize and inspire.
    $41k-55k yearly est. Auto-Apply 60d+ ago
  • Senior Specialist, Account Management

    Cardinal Health 4.4company rating

    Account representative job in Sacramento, CA

    **What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities:** + Monitor terms of Prime Vendor distribution contract as it pertains to Supply Chain and Procurement, particular focus on Fill Rates, Price Match, and days sales outstanding. + Bridge relationship between the customer and internal Cardinal Health teams to ensure flawless service to customers and an optimized supply chain. + Manage customer expectations and requirements through proactive account review, facilitating issue resolution, and keeping customer informed of key initiatives. + Prevent order disruption to customers through elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions. + Coordinate and communicate Cardinal Health initiatives to the customer as needed. + Track, measure, and report Cardinal Health Key Performance Indicators monthly. + Build and maintain long-term trusted relationships with customers to support retention of the account. **Qualifications:** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of customer management experience, preferred + Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred + Demonstrated ability to work in a fast-paced, collaborative environment, preferred + Strong communication skills with the ability to build solid relationships. preferred + Ability to travel to customer locations, as needed is preferred **What is expected of you and others at this level:** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 3/6/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 21d ago

Learn more about account representative jobs

How much does an account representative earn in Folsom, CA?

The average account representative in Folsom, CA earns between $33,000 and $68,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in Folsom, CA

$47,000

What are the biggest employers of Account Representatives in Folsom, CA?

The biggest employers of Account Representatives in Folsom, CA are:
  1. Inductive Automation
  2. Aaron Williams-State Farm Agent
  3. Jeremy Barkhurst-State Farm Agent
  4. Scott Yuill-State Farm Agent
  5. Shoua Lee-State Farm Agent
  6. Trek Sinclair-State Farm Agent
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