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Account representative jobs in Fort Myers, FL - 358 jobs

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  • Customer Service Representative

    Caliber Collision Repair Services 3.7company rating

    Account representative job in Cape Coral, FL

    Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service Representative, Customer Service, Representative, Retail, Service
    $23k-31k yearly est. 2d ago
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  • Account Service Rep

    Hertz 4.3company rating

    Account representative job in Estero, FL

    Account Service Representative - Corporate Contracts: The primary focus of the Account Service Representative is to provide contract support to Account Managers and Sales Leadership. This position will report to the Manager, Sales Support. Expected salary is $50,000 What You'll Do: Manage contracting process from pricing request form (PRF) through contract execution, including generating contract proposals, drafts, amending existing agreements, redlining process, approvals, and final agreements checking for accuracy and completeness. Ensuring all contracts, exhibits, and amendments templates are up to date and accurate. Track contract status, approvals, and signatures to ensure timely execution Work with Legal department to discuss and work through contract language. Data input and management: Accurately enter, update, and maintain data in the Compliance tool. Support training for Account Management and is the subject matter expert for Salesforce contract process to ensure approvals are set up and are accurately reflected. Drive optimization and process improvement while applying best practice methodologies. Aid in conflict resolution. Additional duties and projects as assigned. What We're Looking For: Bachelor's Degree. Knowledge of contracting policies, legal requirements, and best practices. Excellent communication (written and verbal) and interpersonal skills. A well-organized individual, able to adapt and adjust to different daily tasks, detail oriented, and ability to prioritize multiple projects. The ability to learn new programs, software and reports quickly, must have a working knowledge with Microsoft Office, specifically with Word, Excel & Outlook. The ability to collaborate with others as well as work independently. The ability to adapt quickly to changes in business climate. Excellent problem-solving skills, research/investigate to find resolution. What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $50k yearly Auto-Apply 60d+ ago
  • Tier 1 - Customer Experience Representative

    Edist

    Account representative job in Bonita Springs, FL

    Starting Salary: $46,550 Schedule: Monday to Friday, 8:30 a.m.- 5:30 p.m. (EST) eDist is a profitable, self-funded, and well-established AI Speech Automation technology company offering stable, non-seasonal roles and rapid advancement. Overview of Responsibilities: * Respond to inbound customer inquiries. * Provide navigation and usage support for Dictation.Cloud. * Perform initial troubleshooting using SOPs. * Document interactions accurately in HubSpot. * Maintain service levels and quality standards. Participate in paid on-call rotation. Core Competencies: * Customer Focus * Technical Aptitude * Communication * Problem Solving * Attention to Detail * Time Management * Adaptability * Teamwork Qualifications: Drive to learn about technology and grow your knowledge. * Strong communication and customer-service skills. * Ability to troubleshoot basic technical issues. * Familiarity with Windows and Microsoft Office. * Ability to work full-time in office. * Ability to assess Clients' support needs as they arise and provide solutions or direct to the proper channels. * Comfortable communicating verbally with Clients to explain company and product values to ensure satisfaction. * Ability to utilize, and supplement self-service resources (internal guides, manuals, SOPs, etc.). * Ability to thrive on change and a sense of urgency to get things done. * High energy with the ability to multitask and prioritize efficiently. * Desire to learn our solutions, help others, and rapidly advance. * Have excellent time management skills and can make decisions quickly. * Maintain composure and Client focus while resolving issues. * Superb ability to focus on detail as well as the overall view. Optional Qualifications: * English/Spanish bilingual (preferred). * Bachelor's Degree in computer science or similar industry experience. * Comp TIA or equivalent experience * Experience in HubSpot * Healthcare IT experience is desirable * Knowledge of Dragon Voice Recognition Software. * Knowledge of Philips Dictation software and hardware products. * Knowledge of Dictation & Transcription Hardware or Software. * Any IT certifications in Networking, Citrix, VM Ware, Microsoft, or mac OS. * Sales or hospitality experience. * Work in Medical EHR or similar experience in vertical-specific software platforms.
    $46.6k yearly 60d+ ago
  • Patient Intake Supervisor

    Radiology Regional 3.7company rating

    Account representative job in Fort Myers, FL

    Full-time Description Now Hiring - Patient Intake Supervisor Radiology Regional is one of the largest physician-driven diagnostic imaging providers, with 13 imaging centers, in Southwest Florida. We are seeking a dynamic person with a passion to care for others in the communities we serve. For over 50 years we have earned trust and confidence because of their patient care experience. Job Summary: The Patient Intake Supervisor will collaborate with department managers on a regular basis and proactively identify future hiring needs. Assess the skills, experience, and qualifications of potential job applicants and invite suitable candidates to become part of Radiology Regional Center. Assign, direct, and coordinate the activities of a group of employee's schedules, orient and train, assure observance of policies, procedures, and work standards etc. Check work for proper completion, takes corrective action as needed. Perform counseling and corrective actions as needed. Perform employee performance evaluations, recommend promotion, discipline, and other administrative actions. Conduct interviews with applicants for Patient Intake Coordinator role to ensure applicant meets criteria for position. Oversee on-boarding of new PICs with routine follow-up and consistent communication with staff members and direct supervisor. Travel to all RRC locations to facilitate company objectives. Confer with and provide input to the center manager and senior manager regarding employee job performance, morale, staffing methods, procedures, and related personnel matters. Responsible for handling all problems within or related to the front desk, office operations and interdepartmental related issues. Understand and implement company/industry policies and procedures. Represent the organization to the community in a positive manner. Encourage and support employees to promote high level of morale and productivity. Act as a liaison between organization, patients, and referring community to ensure open communication via staff and management during meetings, problem-solving sessions, and task forces. Responsible for all safety related issues in assigned areas of supervision and interpreting rules, regulations, and HIPAA compliance requirements to those personnel assigned. Receive and follow directives and instructions from senior manager and the technical director to properly perform position functions and responsibilities. Answer the telephone, document, relay, and deliver messages, or resolves requests, as appropriate. Schedule patients' exams according to physician's orders and patient requests, as required. Track, supervise, and assist Patient Intake Coordinator's effort to verify patient benefits and collect appropriate time of service funds according to individual patient benefits. Track, supervise, and assist Patient Intake Coordinator's to coordinate same day add-on screening mammography service and additional exams per patient or physician request. Coordinate with the center manager to ensure that performance standards and objectives are achieved. Coordinate with the center manager to address staff coverage during scheduled and unscheduled absences. Maintain an in-depth knowledge of basic operations and aspects of the RIS and all other operating systems related to PIC check-in to troubleshoot problems effectively. Maintain PHI special restrictions policy and database. Provide reports as necessary and requested by patients and referring physicians. Maintain adequate office inventory and review orders placed, with consideration of the financial impact. Greet patients and act as medical reception to ensure patient services are completed. Provide follow-up information to patients and visitors, provide preparation instructions to patients. Collect insurance information and payments for procedures. Determine billing statements and provide receipts. Review insurance and billing information with patients. Balance daily receipts of cash, check, credit card payments and cash boxes. Contribute to and maintain good working rapport with all patients, personnel, radiologists, and physicians to assure that the organization's objectives can effectively meet the needs of all patients and physicians. Assure that the patient's right to fair and equitable treatment, self-determination, individuality, privacy, and civil rights are maintained. Maintain confidentiality of all PHI. Follow established policies, procedures, legal regulations including safety and precautionary requirements. Attend, participate and conduct in-service education classes, seminars, and training programs as necessary. Responsible for presiding over periodic office staff meetings as necessary. In addition to a collaborative work environment, we offer a generous compensation package: Competitive medical, dental and vision benefits plans Life and long-term disability insurance Three weeks paid time off 401k with a generous company contribution Six paid holidays Imaging services for employees and immediate household And much more! Requirements Required-High School Diploma or GED Experience Required- 2-5 years' medical reception/guest services. Radiology Regional is an Equal Opportunity Employer.
    $39k-54k yearly est. 15d ago
  • AT&T Entry Level Customer Service Positions- $400 to $600 Weekly +

    Nuview Union School District 3.9company rating

    Account representative job in Fort Myers, FL

    NuView Connections is a premier marketing firm that specializes in in-store direct marketing campaigns for leaders in the consumer entertainment industry. Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. NuView Connections values teamwork within our agency and strives for good partnerships across all platforms. Job Description HIRING REPRESENTATIVES TO GET STARTED BEFORE 2016 ENDS LOOKING TO HAVE NEW STAFF START IMMEDIATELY! We are hiring entry level representatives, to be trained in customer service / public relations / sales / marketing and advertising, that are looking to get started immediately. We provide PAID one-on-one training, as well as FT / PT positions that are ready to be filled. **YOU WILL BE REPRESENTING SOME OF THE MAJOR BRANDS IN THE UNITED STATES JOB REQUIREMENTS • Ability to work cooperatively as part of a team and independently • Interact with customers to provide top notch service. • Excellent Communication Skills • Access to reliable transportation • Upbeat, energetic, positive personality!!! APPLY TODAY TO SECURE A ONE-ON-ONE INTERVIEW ►► SEND US YOUR RESUME OR APPLICATION •WRITE US ABOUT YOUR WORK EXPERIENCE IF YOU DON'T HAVE A RESUME •MAKE SURE YOUR PHONE NUMBER IS INCLUDED! ►► OR CALL Mon - Fri 8:30am to 6:00pm & SPEAK WITH OUR HR STAFF TO BOOK YOUR INTERVIEW CALL ************ A.M. and P.M. schedules available Full Time or Part Time We work with your class schedule!! APPLY RIGHT NOW! Additional Information All your information will be kept confidential according to EEO guidelines.
    $25k-29k yearly est. 2d ago
  • Experienced Medical Collector

    DNA Comprehensive Therapy Services

    Account representative job in Fort Myers, FL

    Description: The Medical Collector communicates with insurance companies and governmental entities to ensure maximum payment in a timely manner. Review and handle all correspondence from insurance companies and patients. ESSENTIAL DUTIES AND RESPONSIBILITIES: Works the insurance aging report Calls the individual insurance companies whose balances are past due and follow through with any research, re-filing, etc. that needs to be done to obtain maximum payment. Communicates with insurance companies by telephone to determine reason for delay in payment. Answer patient questions regarding their balance. Filing appeals with insurance companies Posting appropriate non-payment from insurance companies Document all communications with patients and insurance companies Sorts, scans and file correspondence JOB DESCRIPTION CLAUSE Describes the general nature and work being performed and are not to be construed as an exhaustive list of responsibilities, duties and skills required of employees. This is subject to change at the discretion of the employer. Requirements: MINIMUM QUALIFICATION REQUIREMENTS: High School diploma or equivalent Must be able to fluently speak, write and understand English Self-starter with good organizational skills Must possess excellent written and verbal communications skills No less than 2 years of experience working in collections/billing in the healthcare field General knowledge of procedure and diagnosis coding. Experience with Microsoft office, Excel, Word. Experience with Intergy medical billing system CONFIDENTIAL AND SENSITIVE INFORMATION: Must properly control and release of proprietary and confidential information This office is located in Fort Myers, FL and requires work to be done in office
    $31k-39k yearly est. 16d ago
  • Branch Customer Representative

    Suncoast Schools Federal Credit Union 4.2company rating

    Account representative job in Cape Coral, FL

    Compensation: $20.00 Hourly - Incentive raises earned for learning key skills! Service Center Hours of Operation: Monday through Thursday 8:30 AM - 5:00 PM and Friday 8:30 AM - 6:00 PM Shifts are based around the hours of operation Position Type: Full Time The Branch Customer Representative (Member Advocate) plays a key role in customer service throughout the branch locations. Suncoast Credit Union advocates positively impact member experience and build lasting relationships. This position conducts a wide range of teller financial transactions providing professional, prompt, courteous, and accurate service while also holding high respect for the confidentiality of members. Additionally, this individual proactively seeks competency skill progression, fostering growth within the position. Responsibilities * Greet and welcome members to the credit union branch providing excellent member service throughout interactions * Identify ways to improve members' financial life * Present and advise members, or prospective members, about Suncoast Credit Union financial products and services to meet their financial needs * Provide answers to members' questions * Solve problems regarding members' financial needs by listening to details, collecting data, securing answers, and reporting results to the inquiring party * Conduct teller transactions such as processing deposits, withdrawals, check cashing, loan payments, transfers between accounts, gift cards, traveler's checks, and money orders * Assess membership eligibility by interviewing prospective members * Maintain knowledge of Suncoast Credit Union products and services, including features and benefits * Open deposit account * Perform account changes, reconciliations, and error resolution * Implement credit union policies and procedures regarding teller transactions * Verify deposits, withdrawals, loan payments, and account balance amounts * Obtain proper identification and endorsements * Verify signatures, maintain proper check approval and cash drawer limits * Balance cash drawer at the end of day * Maintain an accurate teller balancing record * Secure negotiable items and confidential records * Assist with servicing ATM, night drop vault, coin machine, and CDM Qualifications * High school diploma or equivalent * 1+ year of experience with a financial institution or similar customer service role (Attainment of a bachelor's degree may be substituted for previous work experience) * General math proficiency to balance cash drawer, audit own work, and reconcile accounts * Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff * Must be able to maintain a high level of confidentiality Skills * Customer Service * Data Science * Sales Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Must be able to lift and carry up to 25 pounds. Vision requirements include close and classroom vision. Occasionally required to travel by automobile. Occasionally required to work other than normal business hours. Safe Act Statement This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures. Benefits * Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts * Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage * Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO * Community Involvement: Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at ************************************************ Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at **************************************** Responsibilities * Greet and welcome members to the credit union branch providing excellent member service throughout interactions * Identify ways to improve members' financial life * Present and advise members, or prospective members, about Suncoast Credit Union financial products and services to meet their financial needs * Provide answers to members' questions * Solve problems regarding members' financial needs by listening to details, collecting data, securing answers, and reporting results to the inquiring party * Conduct teller transactions such as processing deposits, withdrawals, check cashing, loan payments, transfers between accounts, gift cards, traveler's checks, and money orders * Assess membership eligibility by interviewing prospective members * Maintain knowledge of Suncoast Credit Union products and services, including features and benefits * Open deposit account * Perform account changes, reconciliations, and error resolution * Implement credit union policies and procedures regarding teller transactions * Verify deposits, withdrawals, loan payments, and account balance amounts * Obtain proper identification and endorsements * Verify signatures, maintain proper check approval and cash drawer limits * Balance cash drawer at the end of day * Maintain an accurate teller balancing record * Secure negotiable items and confidential records * Assist with servicing ATM, night drop vault, coin machine, and CDM Qualifications * High school diploma or equivalent * 1+ year of experience with a financial institution or similar customer service role (Attainment of a bachelor's degree may be substituted for previous work experience) * General math proficiency to balance cash drawer, audit own work, and reconcile accounts * Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff * Must be able to maintain a high level of confidentiality Skills * Customer Service * Data Science * Sales Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Must be able to lift and carry up to 25 pounds. Vision requirements include close and classroom vision. Occasionally required to travel by automobile. Occasionally required to work other than normal business hours. Safe Act Statement This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures. Benefits * Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts * Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage * Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO * Community Involvement: Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at ************************************************ Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at ****************************************
    $20 hourly Auto-Apply 8d ago
  • Customer Service & Billing Representative

    Optivate

    Account representative job in Bonita Springs, FL

    Optivate is a leading provider of healthcare technology software solutions purpose-built for ophthalmologists and eye care specialists. The company's solutions, which include EMR, practice management, patient engagement, image management, and RCM and billing services are designed to streamline clinical documentation workflows and improve daily practice efficiencies for eye care professionals. Position Summary: We are seeking a long-term, tech saavy, and organized Customer Service & Billing Representative to join our team. The Customer Service & Billing Representative is on the front lines handling phone calls, scheduling, billing, and seeing clients through their software implementations and full customer life cycle. Customer Service & Billing Representatives consistently deliver professional and engaging interactions with clients, their staff, and company partners while working to uphold the ideals and standards of Optivate. Job Duties: Provide customer support and troubleshooting via phone and email, maintaining thorough documentation of every customer interaction in the CRM system Maintain up to date payment authorizations and billing info for subscription-based products purchased by customers Serve as the first point of contact for customers as they begin their EMR setup, guiding them through onboarding and providing support throughout the full customer lifecycle Appropriately escalate customer issues to respective teams including technical support, training, and development teams while maintaining ownership of resolution follow-up Manage and oversee the initial customer setup process, ensuring proper legal compliance, systems configuration, and HIPAA compliance requirements are met Process account modifications including user additions/removals, license adjustments, and subscription changes Qualifications: High School Diploma or equivalent Two (2) to five (5) years of experience in technical support, customer service, billing, or software implementation roles Ability to work from our Bonita Springs, FL office Outstanding communication skills, both oral and written, with ability to explain technical concepts clearly to diverse audiences Attention to detail and comfort with numbers, bookkeeping and subscription billing programs Proficiency in remote troubleshooting and guiding clients through complex resolution steps Experience with ticketing systems and customer relationship management Nice to Have: Experience with EMR/EHR systems, particularly in healthcare technology implementations Background working in Ophthalmology, Optometry, or Ambulatory Surgery Center environments Experience with optical software systems and patient engagement platforms Knowledge of healthcare workflows and industry-specific requirements Experience with QuickBooks, subscription management software such as Recurly What We Offer: Competitive salary Hybrid work model with flexibility and work-life balance Comprehensive benefits including medical, dental, vision, and 401(k) Generous paid time off and holiday schedule Opportunity to grow within a mission-driven and innovative healthcare tech company
    $23k-30k yearly est. 19d ago
  • Billing Specialist

    Physicians Primary Care of Southwest Florida

    Account representative job in Fort Myers, FL

    Physicians' Primary Care of Southwest Florida is a premier physician owned and managed primary care practice with locations in Cape Coral, Estero, Fort Myers, and Lehigh Acres. We are currently seeking a Billing Specialist to join our Central Billing team in Fort Myers. Sample of Duties: * Provide excellent customer service (friendly, courteous and helpful) to both our internal and external customers. * Trains and supports front desk at the main lab on verifying patient insurance benefits and obtaining authorizations if applicable. Monitors for compliance. * Answers patient billing questions and concerns, either by phone or through written correspondence. Acts as liaison between patient and reference labs when needed. Corrects PPC billing errors when authorized. * Reviews accounts of scheduled patients at the main lab to ascertain outstanding balances. Determines amount that patient will pay at time of visit and notifies patient prior to appointment as needed. Notifies front desk of expected patient payments. * Establishes payment plan agreements with patients. (refer to Payment Plan Agreement policy) * Monitors coding and billing for any errors or inconsistencies and makes corrections when authorized. * Communicates with Provider's Medical Assistants on obtaining proper diagnosis at ordering. Provides support and education as needed. * Work payments, Adjustment and refund reports not posted at CPT level daily. * Monitors, updates and maintains the reference lab portals (LabCorp and Quest). Notifies manager if incorrect coding patterns emerge. * Stays up to date on payer's rules, regulations and guidelines. * Maintains strict confidentiality Position Requirements: * Two years of experience in revenue cycle in a health care organization * Must have knowledge of CPT, ICD and proper use of modifiers. * Skill in defining problems, collecting data, interpreting billing information * Ability to handle all interactions in a professional, friendly and compassionate manner * Skill in computer applications * Ability to perform mathematical computations and compute ratios and percentages Benefits Offered: * Over 29 years growing with and supporting our communities * Award-winning physicians * Ability to grow within the organization * Health, dental, vision, disability and life insurances * 401(k) with company match and financial advising services * Paid Time Off (PTO) * Paid holidays * Employee Assistance Program (EAP) * Employee Resource Assistance Program (ERAP) * Employee appreciation events and gifts Want to learn more about Physicians' Primary Care of Southwest Florida? Visit our newly designed site at *************** and apply today! Physicians Primary Care of SWFL participates in E-Verify. Go to https://***************/wp-content/uploads/2023/06/E-Verify_Participation_Poster_Eng_Es-06.22.23.pdf for more information.
    $27k-37k yearly est. 41d ago
  • Accepting Resumes for Future Openings: Experienced Dealership Billing Clerk

    Coconut Point Ford

    Account representative job in Fort Myers, FL

    Dealership Billing Clerk - Immediate Opening… Large auto group In Ft. Myers seeking Billing Clerk with dealership experience preferred for full time position with benefits. Need reliable individual for fast-paced environment with good organizational skills and be able to multi task. We pay a competitive wage commensurate with experience. Reynolds & Reynolds experience preferred.
    $27k-37k yearly est. Auto-Apply 60d+ ago
  • Medical Billing Specialist - Healthcare Claims

    Revel Staffing

    Account representative job in Fort Myers, FL

    We are conducting a confidential search for a skilled Medical Billing Specialist to join a healthcare team in Fort Myers. This role is responsible for accurate and timely billing of provider services using CPT, HCPCS, and ICD -10 codes. The ideal candidate will have strong knowledge of Medicare, Medicaid, and commercial insurance procedures in a managed care environment. Key Responsibilities: Prepare and submit clean claims to Medicare, Medicaid, commercial insurance carriers, and self -pay patients. Review patient and insurance information, diagnosis codes, and treatment details for accuracy. Enter charges quickly and accurately to support efficient payment processing. Ensure timely filing of claims via clearinghouse or directly to payers. Review and correct claim edits within 24 hours of notification. Handle private pay collections after insurance denials or cancellations. Answer patient billing questions regarding copays, deductibles, and balances. Perform self -pay billing and generate patient statements. Maintain compliance with HIPAA and insurance guidelines. Support revenue cycle management through accurate documentation and problem -solving. Qualifications: High School Diploma or GED (Associate's Degree preferred). 2+ years of medical billing experience. MediClear Certification (or equivalent) required. Knowledge of Medicaid, Medicare, and commercial insurance billing rules. Proficiency with CPT, HCPCS, ICD -10 coding, and modifier usage. Familiarity with EHR systems (Intergy or similar preferred). Strong MS Office skills, especially Excel. Attention to detail, organizational skills, and the ability to multi -task in a fast -paced environment. Compensation & Benefits: Competitive compensation package. Generous paid time off (PTO) Full health, dental, and vision benefits. Company -paid pension plan.
    $27k-37k yearly est. 22d ago
  • Billing Associate

    Mastec Advanced Technologies

    Account representative job in Bonita Springs, FL

    **MasTec Utility Services** delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and underground electric distribution for power delivery systems, gas distribution construction for gas systems, and turnkey solutions for a variety of water, sewer, and civil infrastructure projects. Backed by the strength of decades of experience, unrivaled industry skills, and a deep commitment to core values, MUS delivers safe, innovative, and environmentally responsible services that provide extraordinary value to clients. MasTec Utility Services is a purpose-driven company. Our core values guide our strategy, performance, and culture. We believe in maintaining an environment where team members can make an impact, grow, and thrive. A place where they find meaning and purpose in doing the important work of ensuring communities have the vital energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported, respected, and challenged to be their best. We're always looking for talented and dedicated people to join us and love where they work. MasTec Utility Services is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 Company ranked by Energy News-Record as one of the leading contractors in the country. MUS is part of the MasTec Power Delivery segment. We are certified as a minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative organization. **Job Summary** The Billing Associate is responsible for reconciling and processing invoices received from the field, billing customers based on their requirements, and tracking the assigned jobs until payment is received. This position will also assist with collections. Responsibilities + Enter billing units in work order management and perform data entry validation. + Daily reconciliation and bill processing of the production received following contract guidelines. + Follow up on billing statuses using internal tracking system until a job is completely paid. + Process invoices, run reports, and prepare closing packages on a weekly basis. + Maintain tracking system of billing, payments, inspections, and rejections. + Assist Accounts Receivable Specialist with collections. Qualifications **Minimum** + High school diploma or equivalent. + 1 year of billing experience. + Good written and verbal communication skills. + Proficiency in Microsoft Office applications. **Preferred** + 3 years of billing experience. **Physical Demands and Work Environment** This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is primarily sedentary, with some filing or lifting required. Must be able to bend and lift and carry up to 50 pounds. _Please note this is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities._ Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE). Equal Employment Opportunity: The Company's policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, veteran status, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories. **Minimum** + High school diploma or equivalent. + 1 year of billing experience. + Good written and verbal communication skills. + Proficiency in Microsoft Office applications. **Preferred** + 3 years of billing experience. **Physical Demands and Work Environment** This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and scanners. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. This position is primarily sedentary, with some filing or lifting required. Must be able to bend and lift and carry up to 50 pounds. _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as the need arises. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities._ Benefits available include Medical, Dental, Vision, Disability and Life insurance, a 401k plan and Employee Stock Purchase plan. MasTec is a publicly traded company MTZ (NYSE). Equal Employment Opportunity: The Company's policy is not to unlawfully discriminate against any applicant or employee based on race, color, national origin, ethnicity, sex, gender, sexual orientation, religion, marital status, age, disability, genetic information, veteran status, or any other basis protected by applicable law and EEOC regulations. The Company also prohibits harassment of applicants or employees based on any of these protected categories. + Enter billing units in work order management and perform data entry validation. + Daily reconciliation and bill processing of the production received following contract guidelines. + Follow up on billing statuses using internal tracking system until a job is completely paid. + Process invoices, run reports, and prepare closing packages on a weekly basis. + Maintain tracking system of billing, payments, inspections, and rejections. + Assist Accounts Receivable Specialist with collections.
    $26k-35k yearly est. 17d ago
  • AR Specialist

    Reliability Won & Affiliated Companies

    Account representative job in Fort Myers, FL

    Job DescriptionDescription: Summary The AR Specialist will manage the full invoicing cycle for training partner accounts, ensuring accurate billing, timely responses to customer inquiries, and maintenance of customer accounts. This role requires excellent attention to detail, comfort working with complex billing structures, and the ability to collaborate across Finance, Operations, and Business Development teams. Key Responsibilities Prepare, review, and issue accurate invoices to training partners based on contractual terms. Reconcile partner accounts regularly to verify correctness of charges, credits, and adjustments. Monitor outstanding receivables, follow up on past-due balances, and maintain clear documentation of collection activities. Collaborate with Business Development and Operations teams to resolve invoice discrepancies or data issues. Maintain up-to-date training partner billing records and support month-end closing activities, including revenue forecasting and system reconciliations. Identify process gaps and recommend improvements to enhance accuracy and efficiency. Respond to training partner inquiries promptly and professionally, supporting a positive partner experience. Assist with audits, compliance requirements, and ad-hoc financial projects. Requirements: Qualifications 2-4 years of Accounts Receivable, Billing, or related finance experience. Strong understanding of invoicing workflows, revenue-related documentation, and general accounting principles. Proficiency in Excel and experience with ERP or billing systems (e.g., NetSuite, SAP, Oracle). Excellent attention to detail and ability to work with high-volume or complex data inputs. Strong communication skills and comfort interacting with internal teams and external partners. Ability to prioritize effectively and meet deadlines in a fast-paced environment. Preferred Skills Experience with data reconciliation or usage-based billing. Process-improvement mindset and comfort suggesting operational changes.
    $31k-41k yearly est. 15d ago
  • New Construction Sales Representative

    Garage Door Partners 3.6company rating

    Account representative job in Naples, FL

    This is an excellent opportunity to join a team of committed professionals in the home services industry. In this role, you will have the ability to impact our company goals by working on a dynamic team determined to deliver the best quality new door experience. We are committed to delivering stellar service to our customers. Our company is driven by excellence in performance, clear communication, investing in our team, and growing our brand. The right fit for us is someone who thrives on making their sales quotas through passionately listening to the needs of our customers and matching their needs with our service. We believe revenue success reflects doing the right thing. We are committed to providing the best new door buying experience and the right person will be equally committed to executing on the vision. Responsibilities Proven record of accomplishment in sales with the ability to Identify and target potential customers in residential and commercial markets. Conduct market research to understand customer needs and preferences. Actively seek out and pursue new business opportunities through various channels, including cold calling, networking, and referrals. Attend trade shows, industry events, and conferences to showcase the company's products and services. Build and maintain strong relationships with existing and potential customers. Conduct in-depth consultations with customers to understand their requirements and provide appropriate solutions. Provide exceptional customer service throughout the sales process, addressing any customer concerns or inquiries promptly and effectively. Stay up to date with industry trends, product developments, and competitor activities. Requirements Highly organized with exceptional follow-through abilities. Strong verbal and written communications. Good presentation and public speaking skills. Familiar with local codes and can speak to company product lines. Outgoing personality that blends well with a fast-paced, goal-driven environment. Highly motivated, flexible, and a great attitude on life. Full-Time: · Base Pay: $50,000 · Incentive Plan goal: $50,000 with OTE $100,000 Benefits: · Health insurance · Dental insurance · Vision insurance · 401(k) with company match · Life insurance - Paid PTO
    $50k yearly 60d+ ago
  • Accounts Receivable Specialist

    Beasley Broadcast Group, Inc. 4.5company rating

    Account representative job in Naples, FL

    Beasley Media Group Overview of Role The Accounts Receivable Specialist reports to the AR Manager and provides excellent customer service to internal and external customers through phone, email, and written correspondence. This position is responsible for soft collections from direct advertisers and agencies, supporting Beasley's customer-focused collection approach. Key Responsibilities Customer Service & Communication * Deliver professional and effective customer service through phone, email, and written correspondence * Answer AR department phone line as needed * Process internal and external correspondence and mail with accuracy * Support department initiatives that positively impact the revenue cycle Collections Management * Contact assigned client accounts via phone and email for collections following AR Manager's direction * Utilize AR Manager-approved signature templates based on account aging * Research contact information through available resources; conduct web-based skip tracing when necessary * Coordinate with Account Executives and Sales Managers when client information is unavailable * Work all accounts 30+ days past due on assigned worksheet * Document all account activity with detailed notes and color-coded action tracking in Tesorio * Escalate accounts to AR Manager when appropriate (90+ days for direct advertisers, 120+ days for agencies) Payment Processing * Process credit card payments by phone using approved credit card forms and forward to [email protected] Team Support * Provide backup support to other AR team members * Participate in cross-training as provided
    $45k-51k yearly est. 60d+ ago
  • Medical Billing Specialist

    Skin Wellness Physicians

    Account representative job in Naples, FL

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Company parties Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Parental leave Training & development Vision insurance The Medical Billing Specialist is responsible for the billing and collection of office visits, procedures, nurse procedures, and all other billing events as a result of practice activities. Additional responsibilities include keeping up to date with coding and billing regulations as well as maintaining an understanding and compliance with all Skin Wellness Physicians policies and procedures. Essential Duties and Responsibilities As assigned, but not limited to the following: Develops and implements, with the Practice Administrator, procedures for all aspects of the billing process including charge entry, day end balancing, claims submission and edit, insurance follow up, patient balance follow up, denials, transfers to patient balance, cash collection, collection accounts, adjustments and write-offs. Audits daily charges and payments for all practice locations and initiates corrective actions where required. Assists with coding and billing error resolution for all practice locations. Submit claims electronically and by paper as requested. Monitors patient balances/coordinates practice action with billing staff and front desk personnel. Monitors practice schedules for self-pay visits and insurance entry discrepancies and initiate corrective actions where required. Coordinates collection efforts with outside payers to optimize collection efficiency. Maximizes payments in accordance with the policies of the practice. Reviews all patient and third-party payer refund requests for accuracy. If appropriate, remits refund payments as applicable. Review and work insurance aging reports. Call for payment and review for in house collections when necessary. Assists with submitting necessary documentation to collection agency and ensures proper collections notifications are sent to applicable patients in a timely manner. Knowledge and understanding of Explanation of Benefits (EOB) from insurance carriers Ensures compliance with insurance contract terms. Set up patient statement billing and respond with any questions or requests. Maintains current knowledge of payer requirements, Medicare regulations, CPT coding and ICD codes and performs regular payment analysis to evaluate charges and coding. Educates front desk personnel regarding insurance and coding questions. Respond to interoffice messages and take necessary actions where required. Follow up via phone, email or patient web portals to obtain payment and or denial reasons Ensures compliance with all HIPAA requirements and other relevant medical office regulations. Posts payments from assigned insurance companies, patient payments, and lockbox Identifies errors in payments, corrects errors and resubmits for corrected payment. Researches, corrects and resubmits denials. Appeals denials when necessary. Sends information, upon request, to appropriate insurance company and/or patient. Answers phone calls from patients and staff with questions regarding billing/accounts. Assist with insurance verification and prior authorizations when needed Review daily batch for all practice locations and initiates corrective actions where required Reconcile daily deposit slips with bank as requested Perform daily deposits as requested Retrieve and post ACH payments from clearing house Utilizes EMR and other relevant software where required Allocate payments as necessary Attends staff meetings where required Performs related work as required.
    $27k-37k yearly est. 19d ago
  • Account Service Rep

    The Hertz Corporation 4.3company rating

    Account representative job in Estero, FL

    **Account Service Representative - Corporate Contracts:** The primary focus of the Account Service Representative is to provide contract support to Account Managers and Sales Leadership. This position will report to the Manager, Sales Support. Expected salary is $50,000 **What You'll Do:** + Manage contracting process from pricing request form (PRF) through contract execution, including generating contract proposals, drafts, amending existing agreements, redlining process, approvals, and final agreements checking for accuracy and completeness. + Ensuring all contracts, exhibits, and amendments templates are up to date and accurate. + Track contract status, approvals, and signatures to ensure timely execution + Work with Legal department to discuss and work through contract language. + Data input and management: Accurately enter, update, and maintain data in the Compliance tool. + Support training for Account Management and is the subject matter expert for Salesforce contract process to ensure approvals are set up and are accurately reflected. + Drive optimization and process improvement while applying best practice methodologies. + Aid in conflict resolution. + Additional duties and projects as assigned. **What We're Looking For:** + Bachelor's Degree. + Knowledge of contracting policies, legal requirements, and best practices. + Excellent communication (written and verbal) and interpersonal skills. + A well-organized individual, able to adapt and adjust to different daily tasks, detail oriented, and ability to prioritize multiple projects. + The ability to learn new programs, software and reports quickly, must have a working knowledge with Microsoft Office, specifically with Word, Excel & Outlook. + The ability to collaborate with others as well as work independently. + The ability to adapt quickly to changes in business climate. + Excellent problem-solving skills, research/investigate to find resolution. **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $50k yearly 60d+ ago
  • Experienced Medical Collector

    DNA Comprehensive Therapy Services

    Account representative job in Fort Myers, FL

    The Medical Collector communicates with insurance companies and governmental entities to ensure maximum payment in a timely manner. Review and handle all correspondence from insurance companies and patients. ESSENTIAL DUTIES AND RESPONSIBILITIES: Works the insurance aging report Calls the individual insurance companies whose balances are past due and follow through with any research, re-filing, etc. that needs to be done to obtain maximum payment. Communicates with insurance companies by telephone to determine reason for delay in payment. Answer patient questions regarding their balance. Filing appeals with insurance companies Posting appropriate non-payment from insurance companies Document all communications with patients and insurance companies Sorts, scans and file correspondence JOB DESCRIPTION CLAUSE Describes the general nature and work being performed and are not to be construed as an exhaustive list of responsibilities, duties and skills required of employees. This is subject to change at the discretion of the employer. Requirements MINIMUM QUALIFICATION REQUIREMENTS: High School diploma or equivalent Must be able to fluently speak, write and understand English Self-starter with good organizational skills Must possess excellent written and verbal communications skills No less than 2 years of experience working in collections/billing in the healthcare field General knowledge of procedure and diagnosis coding. Experience with Microsoft office, Excel, Word. Experience with Intergy medical billing system CONFIDENTIAL AND SENSITIVE INFORMATION: Must properly control and release of proprietary and confidential information This office is located in Fort Myers, FL and requires work to be done in office
    $31k-39k yearly est. 60d+ ago
  • Billing Specialist

    Physicians' Primary Care of Southwest Florida

    Account representative job in Fort Myers, FL

    Physicians' Primary Care of Southwest Florida is a premier physician owned and managed primary care practice with locations in Cape Coral, Estero, Fort Myers, and Lehigh Acres. We are currently seeking a Billing Specialist to join our Central Billing team in Fort Myers. Sample of Duties: Provide excellent customer service (friendly, courteous and helpful) to both our internal and external customers. Trains and supports front desk at the main lab on verifying patient insurance benefits and obtaining authorizations if applicable. Monitors for compliance. Answers patient billing questions and concerns, either by phone or through written correspondence. Acts as liaison between patient and reference labs when needed. Corrects PPC billing errors when authorized. Reviews accounts of scheduled patients at the main lab to ascertain outstanding balances. Determines amount that patient will pay at time of visit and notifies patient prior to appointment as needed. Notifies front desk of expected patient payments. Establishes payment plan agreements with patients. (refer to Payment Plan Agreement policy) Monitors coding and billing for any errors or inconsistencies and makes corrections when authorized. Communicates with Provider's Medical Assistants on obtaining proper diagnosis at ordering. Provides support and education as needed. Work payments, Adjustment and refund reports not posted at CPT level daily. Monitors, updates and maintains the reference lab portals (LabCorp and Quest). Notifies manager if incorrect coding patterns emerge. Stays up to date on payer's rules, regulations and guidelines. Maintains strict confidentiality Position Requirements: Two years of experience in revenue cycle in a health care organization Must have knowledge of CPT, ICD and proper use of modifiers. Skill in defining problems, collecting data, interpreting billing information Ability to handle all interactions in a professional, friendly and compassionate manner Skill in computer applications Ability to perform mathematical computations and compute ratios and percentages Benefits Offered: Over 29 years growing with and supporting our communities Award-winning physicians Ability to grow within the organization Health, dental, vision, disability and life insurances 401(k) with company match and financial advising services Paid Time Off (PTO) Paid holidays Employee Assistance Program (EAP) Employee Resource Assistance Program (ERAP) Employee appreciation events and gifts Want to learn more about Physicians' Primary Care of Southwest Florida? Visit our newly designed site at *************** and apply today! Physicians Primary Care of SWFL participates in E-Verify. Go to https://***************/wp-content/uploads/2023/06/E-Verify_Participation_Poster_Eng_Es-06.22.23.pdf for more information.
    $27k-37k yearly est. 43d ago
  • Accounts Receivable Specialist

    Beasley Media Group 4.5company rating

    Account representative job in Naples, FL

    Job DescriptionAccounts Receivable Specialist Beasley Media Group Overview of Role The Accounts Receivable Specialist reports to the AR Manager and provides excellent customer service to internal and external customers through phone, email, and written correspondence. This position is responsible for soft collections from direct advertisers and agencies, supporting Beasley's customer-focused collection approach. Key Responsibilities Customer Service & Communication Deliver professional and effective customer service through phone, email, and written correspondence Answer AR department phone line as needed Process internal and external correspondence and mail with accuracy Support department initiatives that positively impact the revenue cycle Collections Management Contact assigned client accounts via phone and email for collections following AR Manager's direction Utilize AR Manager-approved signature templates based on account aging Research contact information through available resources; conduct web-based skip tracing when necessary Coordinate with Account Executives and Sales Managers when client information is unavailable Work all accounts 30+ days past due on assigned worksheet Document all account activity with detailed notes and color-coded action tracking in Tesorio Escalate accounts to AR Manager when appropriate (90+ days for direct advertisers, 120+ days for agencies) Payment Processing Process credit card payments by phone using approved credit card forms and forward to *********** Team Support Provide backup support to other AR team members Participate in cross-training as provided Powered by JazzHR cY1LG9dlpS
    $45k-51k yearly est. Easy Apply 22d ago

Learn more about account representative jobs

How much does an account representative earn in Fort Myers, FL?

The average account representative in Fort Myers, FL earns between $23,000 and $54,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in Fort Myers, FL

$35,000

What are the biggest employers of Account Representatives in Fort Myers, FL?

The biggest employers of Account Representatives in Fort Myers, FL are:
  1. Riverchase Dermatology
  2. Water's Edge Dermatology
  3. Joel Hinman-State Farm Agent
  4. Key Family of Companies
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