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Customer Account Facilitation Specialist
Wesley Group 3.7
Account representative job in Franklin, TN
Title: Customer Account Facilitation Specialist
Department: Relationship Management Team Schedule: Monday - Thursday 9:00 AM - 5:00 PM, Friday 9:00 AM - 3:00 PM
Join a Culture Like No Other! Are you ready to be part of a team that values collaboration, growth, and creating exceptional experiences for clients? At Wesley Financial Group, we're more than just a workplace - we're a community that thrives on innovation, support, and making a difference.
We're looking for a Customer Account Facilitation Specialist to join our dynamic team. This role is at the heart of our mission: helping clients navigate the timeshare exit process to secure successful outcomes, all while ensuring an unparalleled customer experience.
Why You'll Love Working Here:
Comprehensive Benefits: Medical, Dental, and Vision Insurance.
Secure Your Future: 401K with a generous company match.
Time to Recharge: Generous PTO - start accruing from day one!
Balanced Schedule: Enjoy great work-life harmony with a friendly Monday-Friday schedule.
Celebrate & Connect: Participate in engaging company-wide events, team-building activities, and employee recognition programs.
Onsite Perks: Access our fitness center, relax in team lounge areas, or enjoy food trucks and courtyard spaces.
Growth & Coaching: Learn from industry professionals committed to your success.
Diverse & Inclusive: We embrace what makes each team member unique!
Your Role:
Serve as the main point of contact for clients, facilitating clear communication and setting expectations
Negotiate effectively with clients and other contacts to achieve optimal outcomes
Handle challenging client situations with strong de-escalation skills
Ensure timely submission of clients for release with accurate documentation
Deliver exit packages promptly and with attention to detail
Manage a live call queue and team email inbox with responsiveness and professionalism
Maintain thorough, accurate client records in Salesforce
Manage both existing and new client files collaboratively within the team
Respond to emails, calls, and client feedback within 24 hours
Maintain consistent professional communication via phone, email, and mail
Key Skills and Proficiencies:
Proven negotiation and conflict resolution skills
Strong de-escalation and problem-solving abilities
Results driven and outcome focused
Excellent written and verbal communication skills
Exceptional interpersonal skills and professionalism
Ability to work independently and within a team
Strong time management and multi-tasking abilities
Flexibility and adaptability in a fast-paced environment
High attention to detail and accuracy
Ability to prioritize tasks and delegate when appropriate
Proficiency with Salesforce, Excel, Google Sheets, and Google Workspace
Prior customer service experience is required minimum of 2 yrs
Ready to Make a Difference?
This is more than just a job - it's your chance to be part of something meaningful, in a workplace that values your unique talents and fosters your professional growth.
Apply now and discover what makes Wesley Financial Group truly stand out. We can't wait to welcome you to the team!
Please remember to check both your inbox and spam folders for all application and interview-related communications after you apply.
Location: Franklin, TN (In-Office) Schedule: Monday - Thursday 9:00 AM - 5:00 PM, Friday 9:00 AM - 3:00 PM
Compensation details: 50000 Yearly Salary
PI199edb4d7ad4-37***********8
$30k-38k yearly est. 1d ago
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Entry-Level Sales Representative
Three Stone
Account representative job in Franklin, TN
Job Title: Canvasser / field marketing rep
Job Description: Why You'll Love This Job
Are you competitive, outgoing, and ready to make serious money while helping homeowners protect and improve their property? Our company is an industry leader in roofing, with a reputation for delivering the highest quality work and unbeatable customer service.
We're expanding fast, and we need driven go-getters to join our canvassing team. If you've got hustle, people skills, and a positive attitude, we'll train you to crush it in this role.
What You'll Do
Knock doors in targeted neighborhoods to introduce homeowners to our roofing services.
Educate property owners on roof damage, insurance claims, and upgrades.
Schedule free roof inspections for our sales team.
Represent our company with professionalism, confidence, and energy.
Work as part of a winning, supportive team with weekly goals and prizes.
What We Offer
unlimited commission and earning potential
TRAINING- We'll make you a roofing expert
Career growth opportunities into sales, management, and beyond.
Fun, high-energy work environment with team contests & incentives.
Support from one of the strongest brands in the roofing industry.
What We're Looking For
Self-motivated, energetic, and coachable.
Strong communication skills - comfortable talking to strangers.
Ability to work afternoons & early evenings (prime homeowner contact hours).
Must have reliable transportation and a valid driver's license.
Sales or customer service experience a plus, but not required.
Ready to earn what you're worth and work with a team that's going places?
Apply today and join a winning crew that's transforming neighborhoods and changing lives - one roof at a time.
$36k-67k yearly est. 3d ago
Customer Service Representative
Vaco By Highspring
Account representative job in Lebanon, TN
Customer Service Representative - Trucking Pay: $19-21/hour (Contract) Schedule: Tuesday-Saturday, 3:00 AM - 11:00 AM/12:00 PM Support daily trucking operations by maintaining accurate load and dispatch information, communicating with drivers and customers, and ensuring timely scheduling and paperwork.
Key Responsibilities:
Enter and update orders in the dispatch system (ERD, LFD, rail cut-off, appointments)
Communicate with customers and drivers via phone/email
Schedule and confirm pickups and deliveries
Track containers, chassis, and yard inventory; prepare reports for Fleet Managers
Ensure all driver/load paperwork is complete and scanned
Support Fleet Managers and relay capacity needs
Qualifications & Environment:
Comfortable in a fast-paced trucking environment with direct communication
Outgoing, detail-oriented, and able to multitask
Background check and drug screen required
$19-21 hourly 2d ago
Branch Customer Service & Sales Representative - Cool Springs, TN
The Auto Club Group 4.2
Account representative job in Brentwood, TN
Why Choose a Career with the AAA The Auto Club Group (ACG
Established brand that has been around for over 100 years. Our members know and trust us!
Branch Offices house travel, membership, insurance sales and support employees
You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.
Excellent Opportunities to Build a Career Path:
The Branch Customer Service and Sales Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:
Other Branch positions - Field Insurance Sales Agent, Travel Agent or
Other Departments such as:
Call Centers (ERS, Sales and Service, etc.)
Automotive Services
Claims
Underwriting and more
A DAY IN THE LIFE of a Branch Customer Service and Sales Representative
The Auto Club Group is seeking prospective Member Representative I's or Branch Customer Service and Sales Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products.
Generate leads, update members on travel and insurance specials, and provide travel information
Respond to customer inquiries and refer to senior staff or agent when appropriate
Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer
Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate
Provide administrative support to the travel and/or insurance sales staff during peak periods
Conduct outbound promotional calls for insurance and/or travel products
Other duties as assigned
HOW WE REWARD OUR EMPLOYEES
Our Auto Club Group Branch Customer Service and Sales Representatives earn a competitive hourly wage of $13.67- $21.26 with additional incentives and an annual bonus potential based on performance.
ACG offers excellent and comprehensive benefits packages:
Medical, dental and vision benefits
401k Match
Paid parental leave and adoption assistance
Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
Paid volunteer day annually
Tuition assistance program, professional certification reimbursement program and other professional development opportunities
AAA Membership
Discounts, perks, and rewards and much more
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
Education:
High School Diploma or equivalent
Work Experience:
Working in a customer focused environment
Providing customer focused service and timely solutions to problems
Microsoft Office applications
Taking personal responsibility in seeking solutions to problems
Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals
Successful candidates will possess:
Passion and enthusiasm for working with people
Basic mathematical calculations to accurately perform monetary transactions
Communicate effectively (verbal and written) with others in a work environment
Work effectively in a team environment
Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility
Work under pressure in a high volume, fast paced customer service environment
Work irregular hours including holidays and weekends (may include community events)
Work Environment
This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
#LI-AM1
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
$13.7-21.3 hourly 1d ago
Health Systems & Oncology Support Rep
Pathgroup 4.4
Account representative job in Brentwood, TN
The Health Systems & Oncology Support Representative will play a crucial role in supporting all PathGroup internal departments and external customers. This position involves assisting the EVP, VP of Sales, Directors, Manager of Health Systems & Oncology Support, Health Systems & Oncology Sales Team, Operations Team, Sales Specialists, and Medical Staff with routine functions to ensure client satisfaction and consistent management of records and materials. The individual in this role must collaborate effectively with supervisory personnel to foster a teamwork approach.
JOB RESPONSIBILITIES
ESSENTIAL FUNCTIONS:
Respond to a minimum of 80 inbound and outbound inquiries (phone, email, or fax) per day and order modifications received per the request of our medical staff.
Navigate efficiently through various LIS systems and have proficiency in Microsoft Office products (Outlook, TEAMS, OneNote, Excel, Word, and PowerPoint).
Learn and apply knowledge of testing, operations, sales strategies, customer support philosophies, and general PathGroup processes.
Handle routine transactions independently, make decisions, and resolve routine problems by working directly with management, sales representatives, medical team, operations team, and customers.
Listen attentively and interact professionally with internal and external customers.
Monitor customer support emails from sales, operations, medical staff, and clients; acknowledge the request promptly upon receipt and document the request in the appropriate internal systems.
Generate block procurement requests, follow up with outside facilities to achieve a 24--48-hour procurement when possible, and document details in all appropriate internal systems.
Process all client inquiries with status updates on all accessions, and follow up with the appropriate department to ensure correct information is provided to the customer.
Process New Account submissions and Re-activations including Doctor adds, report delivery setup, and Web Result Review; monitor accounts monthly to ensure all information is up to date.
Obtain and research Medical Record requests and follow up with the appropriate department; assist with all denials and pre-authorization and obtain any information that is needed.
Act as a liaison between patients and billing for all oncology patient bill concerns.
Support all hospitals, affiliated or non-affiliated.
Schedule all customer pickups via FedEx or Transportation, document pickups in all systems, and notify the lab of incoming samples; follow up to ensure that all samples are received.
Order supplies for customers or internal staff when needed
Set up Physician to Physician calls as needed.
Support PathGroup's mission, vision, goals and management decisions.
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.
NON-ESSENTIAL FUNCTIONS:
Work with other departments within PathGroup and subsidiaries.
Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Other duties as assigned.
$22k-27k yearly est. 23h ago
Commercial Lines Customer Service Representative
Taylor & Associates Insurance LLC 4.2
Account representative job in Franklin, TN
Benefits:
Competitive salary
Dental insurance
Health insurance
Paid time off
Benefits/Perks
Competitive Pay
Professional Development
Job Stability in a growing industry
Job Description
We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.
Responsibilities
Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation.
Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims.
Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Qualifications
Hold the insurance license required by your state and have a minimum of two years of commercial lines insurance account management experience as well as a Bachelors Degree or comparable work experience.
Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
$24k-32k yearly est. 20d ago
Customer Service Representative
Fastsigns 4.1
Account representative job in Franklin, TN
Do your friends and co-workers refer to you as a people person? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers. You will work with customers via email, telephone and in-person. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
The ideal candidate will be self-motivated, with problem-solving skills who pays very close attention to accuracy and detail. Comprehensive training in all aspects of this position will be provided. If this describes you, we encourage you to apply!
Hourly rate is negotiable based on experience. Monthly commission based on closed jobs. Paid Holidays, Vacation. Monday through Friday schedule. 8:30 - 5:00. No weekends.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry, we encourage you to apply. Compensation: $15.00 - $18.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$15-18 hourly Auto-Apply 60d+ ago
Account Support Representative
KCH Transportation 4.0
Account representative job in Brentwood, TN
Job DescriptionSalary:
KCH Transportation is a fast-growing, people-first logistics company where you can build a real career in freight, gain hands-on responsibility, and grow with a team that values performance, transparency, and development.
We are seeking a highly motivated and dependable Account Support Representative in our Brentwood, TN office! This is a full-time + onsite role with growth opportunities!
Ideal Start Date: January 19th, 2026
Position Summary:
The Account Support Representative plays a critical role in supporting day-to-day operations for assigned accounts within the Enterprise division. This individual works closely with the Account Management team to ensure freight is scheduled, tracked, and documented accurately while maintaining clean data across internal systems. The ASR serves as a reliable operational extension of the Account Manager, handling administrative and coordination tasks that allow the Account Manager to focus on customer strategy, growth, and relationship management. This position may also communicate directly with customers on routine, transactional updates such as scheduling confirmations, shipment status, and tracking details.
Why You'll Love Working Here:
Full Benefits Package: Medical, dental, and vision insurance options, plus a 401(k) with company match to support your long-term goals.
Paid Time Off & Holidays: Enjoy paid time off and paid holidays!
Collaborative, Onsite Team Environment: Work alongside experienced logistics professionals in a fast-paced, supportive office where teamwork and accountability matter.
Essential Duties and Responsibilities:
Coordinate and confirm pick-up and delivery appointments with carriers, warehouses, and customers
Provide proactive shipment tracking and status updates to internal teams and customers
Maintain accurate and up-to-date shipment and account data within the TMS
Retrieve, organize, and submit required shipping documentation (BOLs, PODs, rate confirmations, invoices, etc.)
Assist Account Managers with back-end account support, reporting, and operational follow-up
Monitor shipments for potential issues and escalate exceptions to the Account Manager as needed
Support overall account accuracy, compliance, and service-level expectations
Competencies:
Highly organized and detail-oriented
Ability to multitask and manage competing priorities
Dependability and strong sense of initiative
Effective written and verbal communication
Coachable and receptive to feedback
Team-oriented mindset with a problem-solving attitude
Proficient in Microsoft Office applications and TMS systems
Education/Experience:
High school diploma or GED required
Some college or relevant coursework preferred
Minimum of 1-2 years of experience in logistics, operations, or administrative support roles
$39k-65k yearly est. 19d ago
Medical Billing Specialist
American Health Partners 4.0
Account representative job in Franklin, TN
The Medical Billing Specialist for Nurse Practitioners is responsible for processing and mailing/transmitting claims, tracking claims, monitoring authorization and eligibility of payor benefits, managing the collections process and posting cash receipts.
ESSENTIAL JOB DUTIES:
To perform this job, an individual must accomplish each essential function satisfactorily, with or without a reasonable accommodation.
* Extract and verify billing information from medical records
* Ensuring collection of past due balances; follow up as needed
* Ensure all patient demographic and insurance is accurate prior to submitting claims to insurance companies
* Answer patient account inquiries; assists establish alternative payment plans when necessary
* Maintain patient account records; settle third party payer issues as required
* Receive and review Daily Reconciliation Review (DAR) document for accuracy; enter charges into Practice Management System (PMS)
* Prepare and review patient statements prior to release through PMS
* Ensure timely filing of all Medicare, Medicaid, and third-party insurance claims
* Balance daily charges; reconcile with reports within PMS
* Collaborate with revenue cycle manager and payers on denials/rejections
* Work closely with practice representatives to ensure proper insurance verifications and authorizations are obtained
* Other duties as assigned
JOB REQUIREMENTS:
* Comply with applicable legal requirements, standards, policies and procedures including but not limited those within the Corporate Compliance Program, Corporate Code of Conduct, HIPAA, and Federal False Claims Act
* Report concerns and suspected incidences of non-compliance immediately to the Chief Compliance Officer
* Communicate professionally with patients and guarantors regarding balances or account information
* Participate in required orientation and training programs
* Cooperate with monitoring and audit functions and investigations
* Participate in process improvement responsibilities
* Meet productivity goals
* Successful completion of required training
* Handle multiple priorities effectively
REQUIRED SKILLS:
* Problem solving skills to manage a variety of concrete variables
* Effective verbal and written communication skills
* Ability to interpret instruction presented in variety of situations
* Strong organizational skills; ability to manage multiple projects simultaneously
* Proficiency with Microsoft Word, Excel, PowerPoint, and Internet Explorer
* Ten key speed and accuracy
EQUAL OPPORTUNITY EMPLOYER
This Organization is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. This Organization will make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. A key part of this policy is to provide equal employment opportunity regarding all terms and conditions of employment and in all aspects of a person's relationship with the Organization including recruitment, hiring, promotions, upgrading positions, conditions of employment, compensation, training, benefits, transfers, discipline, and termination of employment.
$31k-39k yearly est. 7d ago
Account Representative - State Farm Agent Team Member
Christopher Hodges-State Farm Agent
Account representative job in Franklin, TN
Job DescriptionBenefits:
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION: As an AccountRepresentative for Christopher Hodges State Farm, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$29k-43k yearly est. 16d ago
Account Representative - State Farm Agent Team Member
Caroline Pistole-State Farm Agent
Account representative job in Franklin, TN
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Vision insurance
ROLE DESCRIPTION:
As AccountRepresentative - State Farm Agent Team Member for Caroline Pistole - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$29k-43k yearly est. 3d ago
Account Representative - State Farm Agent Team Member
Barry Segroves
Account representative job in Ashland City, TN
Benefits:
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
I am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public. Do you aspire to some day run your own business, be an advisor looked to in your community, and lead a team? As part of my successful team, I will assist in developing your business leadership skills, industry and State Farm business acumen, as well as sales and marketing experience. This development and mentoring can lead you in the right direction to better prepare you for a potential career as a State Farm agent. As part of this opportunity, you will learn from an experienced agent, see what it's like to run a business and help grow an agency.
Responsibilities
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Establish customer relationships and follow up with customers, as needed.
Adaption of skills necessary to operate a business.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement in my agency
Setting sales and growth goals
Working closely with the agent to gain an understanding of the agent's role and office logistics
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm Insurance Companies. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents control which licensing requirements and training programs are offered or must be successfully completed by their employees. By accepting employment with a State Farm agent and/or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agent's employment and pursue the opportunity of becoming an independent contractor agent for State Farm Insurance Companies. If you choose to pursue an agency opportunity, you will need to apply and go through the regular State Farm Insurance Companies' agent selection process Compensation: $60,000.00 - $80,000.00 per year
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Country USA State Tennessee City Murfreesboro Descriptions & requirements About the role: The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you've completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. For a look at a day in the life of a TQL Sales Representative, watch this video at ************************************
POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED
What's in it for you:
* $50,000-$55,000 minimum compensation your first year, based on education
* Includes base salary, sign-on bonus and housing allowance
* Uncapped commission opportunity
* Our average sales representative hits six figures after three years of selling
* Want to know what the top 20% earn? Ask your recruiter
* Relocation assistance package to help you get settled in Cincinnati
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, enjoy solving problems and thinking on your feet
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll do:
* Receive 6 months of direct training from experienced Logistics Account Executives
* Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
* Participate in hands-on and virtual training sessions
* Develop negotiation skills through prospecting and cold calling
* Build your book
* Use your training to meet sales metrics and become eligible for commission
* Establish relationships to close new customers
* Negotiate prices with customers and carriers
* Resolve freight issues to ensure timely pickup and delivery
What you need:
* Elite work ethic, 100% in-office
* Strong negotiation skills with ability to handle conflict
* Entrepreneurial mindset and exceptional customer service
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$50k-55k yearly 60d+ ago
In-Store Sales Representative
American Home Design 4.2
Account representative job in Brentwood, TN
American Home Design is hiring part-time and full-time In-Store Promotions Representatives for our Nashville area team. We have opportunities to work in the Brentwood, Franklin, East Nashville, Bellevue, Hermitage, Hendersonville, Madison, Antioch, and Thompson Lane locations. Whether you are looking for a part-time position or beginning a sales career; we offer both options.
Are you outgoing and energetic? Do you enjoy talking to people face-to-face? Are you driven by incentives and bonuses? If so, this position could be a great fit for you! Our promoters work inside local Home Depot stores and schedule appointments for a free water test with shoppers. You are setting an appointment with homeowners for a FREE water test. You get paid well to talk to people! We offer paid training and a lucrative base + unlimited bonus opportunity. Our top in-store representatives are making over $30/hour!.
Promotions Rep Job Responsibilities:
Set qualified appointments for in-home water assessments
Engage shoppers in conversation via a well trained script to generate interest in more information
Call the Call Center to confirm and schedule the customer's appointment time on the spot
Use the provided script and technology tools accurately
Maintain energy and professionalism throughout the shift
Meet and exceed hourly appointment expectations
Promotions Rep Benefits:
Flexible weekly schedule
Paid each week with an option for daily pay
Uncapped bonus opportunity
Year-end Bonus
Opportunity for full-time employment with benefits (including health insurance)
Opportunity for growth within the company
Promotions Rep Qualifications:
Customer-facing background (servers, retail, call center)
Ability to speak to customers with confidence and enthusiasm
Independent, self-motivated, comfortable with rejection
Tech-savvy and able to learn app-based systems
Must be able to work at least 1 weekend day; flexible schedule
Ability to walk the Home Depot store for a 4 hour shift
Reliable transportation
Must be able to pass a background check
American Home Design is a locally owned and operated home improvement company proudly serving TN for over 45 years. The Tennessean has ranked us as one of the
Top Workplaces in TN
for multiple years in a row. We provide a family-like environment and we respect & reward our team members' contributions. If this is the type of company you'd like to work for, please reach out to discuss the opportunity further.
$30 hourly 20d ago
Account Representative - State Farm Agent Team Member
Jeff Gannon-State Farm Agent
Account representative job in Mount Juliet, TN
Job DescriptionBenefits:
Health Stipend
401(k)
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
401(k) matching
Join Jeff Gannons Award-Winning State Farm Agency Now Hiring AccountRepresentatives!
Are you ready to grow your career with an industry leader? Jeff Gannons State Farm Agency is looking to expand our hardworking, high-achieving team with motivated professionals who are passionate about helping others and making a meaningful difference in their community.
Why Join Our Team? Our mission is simple: we help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. As part of our team, youll gain invaluable experience in a supportive, goal-oriented environment while enjoying competitive compensation and growth potential.
What Sets Us Apart:
Award-Winning Leadership: Ranked in the top 3% of over 19,000 State Farm agencies nationwide.
Deep Local Roots: Jeff Gannon grew up in Lebanon, TN, attended the University of Tennessee, and has been with State Farm since 2002.
Community Recognition: Voted the Top Insurance Agency in Wilson County four years in a row.
Team Excellence: Our team of 11 members has over 88+ years of combined State Farm experience.
Multiple Office Agent: two locations in both Lebanon and Mt Juliet to service customers
Who Were Looking For: Were seeking enthusiastic individuals who want to build their careers in a dynamic, supportive environment. If youre passionate about helping people protect what matters most and want to advance your sales and customer service expertise, we want to meet you!
Preferred Qualifications:
Prior sales or insurance experience preferred but not required.
Proven track record of meeting sales goals.
Strong communication skills (written, verbal, and auditory).
Self-motivated with the ability to work both independently and collaboratively.
Ability to make presentations to potential clients.
Licensing Requirements:
Property & Casualty License (must be obtained BEFORE hire).
Life & Health License (may be obtained after hire).
Key Responsibilities:
Build and maintain lasting client relationships by providing personalized insurance solutions.
Use a customer-focused, needs-based approach to educate clients about coverage options.
Proactively generate new business through networking, referrals, and community outreach.
Participate in collaborative team meetings and ongoing training.
Maintain a commitment to integrity, professionalism, and exceptional service.
What We Offer:
Competitive Compensation: $45,000$85,000 per year (salary + commission/bonus).
Sign-On Bonus: For already licensed professionals.
Benefits Package: Includes Simple IRA, health insurance stipend, and paid time off.
Licensing Reimbursement: For licensing expenses after three months of employment.
Career Advancement: Opportunities to grow within the agency and participate in the Agent Aspirant Program for those looking to open their own State Farm Agency.
Office Locations:
Mount Juliet, TN
Lebanon, TN
Office Hours: MondayThursday, 8:30 AM 5:00 PM. Friday 8:30 AM - 4:30 PM
Why Our Team Members Love Working Here: Jeff Gannons leadership is rooted in mentorship and community engagement. Our team members benefit from personalized coaching, a strong sense of camaraderie, and recognition for their contributions.
Community Feedback: Heres what our clients have to say:
The team is always super helpful with my personal and business insurance. Im grateful for everything they do!
Theyve taken care of all my insurance needs and saved me money over the years. The Mt. Juliet office is top-notch!
Your Next Step: Take your career to the next level with Jeff Gannons State Farm Agency. Whether youre just starting out or seeking to advance your professional journey, we provide the resources, mentorship, and support you need to thrive.
Apply Today: Join a team where your talents are recognized, your potential is limitless, and your career goals can become a reality.
$45k-85k yearly 14d ago
Fleet Account Specialist
Hendrick 4.3
Account representative job in Franklin, TN
Darrell Waltrip Buick GMCLocation: 1440 Murfreesboro Rd, Franklin, Tennessee 37067
Sources, develops, and maintains commercial vehicle accounts for assigned market area.
Supervisory Responsibilities:
This job has no direct supervisory responsibilities.
Essential Duties and Responsibilities include the following:
Deliver on objectives for Sales and PO#s (Purchase Orders)
Deliver on activity objectives for Appointments and Blitz Calls for Sales and Service Department
Secure initial meetings primarily through Blitz Calls via phone and canvasing
Penetrate all Commercial & Fleet Business in the market area through targeted questioning
Conduct initial meetings to gain key insights for follow-up presentations
Analyze and interpret complex data from varying sources
Organize and deliver compelling, professional presentations (One on One & Group Presentations)
Conduct complex presentations in a concise, professional, engaging manner
Lead the sales process (start through close) by including and preparing all parties participating in the opportunity: Dealer Salesperson (and OEM Partners as needed)
Demonstrate a high level of proficiency in account and territory sales forecasting
Build rapport quickly while cultivating essential internal relationships based on trust, responsiveness, support, collaborative selling and “one team” values
Utilize CRM database and identify business opportunities via Polk Data & Dealership to evaluate prospect's position in the industry; research and analyze sales opportunities
Contribute information to market strategy by monitoring competitive products and reactions from accounts an update data into the CRM
Expand sales in existing accounts by introducing new products and services conquesting business from mixed fleets
Actively participate in industry associations, internal training initiatives and assigned training opportunities (Include dealership personnel as needed) Maintains CSI at or above Company standards
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system
Follows Safeguards rules and regulations
Demonstrates the Company's Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties
Other duties as assigned
Sales Activity and Expectations:
Sales Apts. & Blitz Calls: 80 per month (20/ HAG Store/Month)
Sales (Delivered Units/Orders (W Cash Deposits): Months 1-6 = 8 Per Quarter; Months 7-12 = 36 Pre Quarter
Deliver sales/orders objectives as set by Hendrick and BE Fleet Solutions Manager
Update all activities, opportunities and results accurately and timely into the CRM
Participate in team sales meetings
Participate in training sessions as directed by HAG Management/BE Fleet Solutions Manager
Monday Meetings with HAG Commercial Manager to outline itinerary for the week of CAS/ HAG Salesperson Ride A-longs (BE Fleet Solutions Manager will be copied on plan in writing)
Friday Follow Up Meetings will be conducted with HAG Management/BE Fleet Solutions Manager to review the week's productivity
Participate in monthly Sales Performance meeting with HAG Management/BE Fleet Solutions Manager as directed
Report monthly National Association activities and sales successes to HAG Management/BE Fleet Solutions Manager as directed
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions
Desired Education:
o GED
o High School Diploma
o Associate Degree
√ Bachelor Degree (preferred)
o Master Degree
o Doctorate Degree
Field of Study/Work Experience:
o Accounting
√ Automotive
o Business
o Human Resources
o Information Technology
Desired Work Experience:
o up to 3 years
o 3-5 years
√ 5+ years
Education/Experience:
Minimum of five years of demonstrated successful outside sales experience.
Certificates and Licenses:
√ Valid Driver's License
√ Completion of the Challenger Assessment with proficient scores
Computer Skills:
Highly proficient in Excel, Word, PowerPoint & CRM
Communication Skills:
Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.
Ability to work in a complex, matrixed sales environment
Attendance Requirements:
The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.
Environment Demands:
Duties are performed throughout the premises and off-premises, both indoors and outdoors and on customer test drives. Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments. Frequent travel by driving a vehicle is required.
Verbal and Writing Ability:
Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and group situations to customers and other employees. Ability to produce professional written communications.
Math Ability:
Ability to add, subtract, multiply and divide.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.
Core Values:
To perform the job successfully, an individual should demonstrate the following Core Values:
Servant Leadership
Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect
Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity
Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm
Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning
Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels
Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement
Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit *********************************************************************************************
$31k-40k yearly est. Auto-Apply 22d ago
Sales Representative
Summit Business Group 3.2
Account representative job in Franklin, TN
Job Description
Direct Sales Representative Company: Summit Business Group Openings: 1 (Territory Sales)
About Us
Summit Business Group is a rapidly growing insurance agency providing supplemental benefits plans to small and medium-sized businesses and their employees. We're driven by excellence, leadership, and integrity and we're looking for an enthusiastic Direct Sales Representative to join our competitive, high-energy team.
The Day-to-Day
As a Direct Sales Representative at Summit, you'll operate as a full-time independent contractor in outside sales, enjoying the freedom to plan your own schedule and set your working hours each week. Your main focus will be connecting with business owners and key decision-makers within your territory through in-person, business-to-business sales calls.
Using our custom Salesforce CRM, you'll build rapport with potential clients, present our supplemental insurance solutions, and close sales often during the first meeting. You'll also schedule follow-ups when needed to complete sales and strengthen client relationships.
In addition to securing new business, you'll maintain relationships with existing clients by responding promptly to calls, texts, and emails, and assisting them through the claims process. You'll check in regularly with clients to ensure satisfaction, show genuine care, and identify opportunities to expand their coverage with additional lines of protection that meet their needs.
Qualifications
Proven work experience in sales or a similar customer-facing role
Outside sales, door-to-door, or business-to-business experience preferred
Excellent communication, organization, and presentation skills
Self-motivated and capable of managing your own schedule and training
Experience with CRM systems or e-learning platforms a plus
Compensation and Benefits
Weekly draw pay, plus commissions (short sales cycle typically paid within a week)
Bonus eligibility from day one
Quarterly and annual incentives (trips, cash bonuses, stock share bonuses, and lifetime-vested renewal commissions)
Comprehensive classroom and field training
Advancement based on individual performance
Ongoing professional development and leadership training
Schedule flexibility as your book of business grows
Supportive, team-driven culture that feels like family
Additional Requirements
Health & Life General Lines License (or willingness to obtain within 90 days Summit reimburses state licensing fees)
Bachelor's degree or minimum of 4 years of professional experience
Valid driver's license and ability to pass a background check
(Candidates within 6 months of degree completion or those with relevant outside sales experience will also be considered.)
Embark on a New Journey
If you're ready to break free from the ordinary and step into a role where your drive determines your success, we'd love to hear from you. Join Summit Business Group where we're redefining insurance sales and creating opportunities for lasting growth.
Apply today at ***************************
$34k-68k yearly est. 9d ago
Account Representative - State Farm Agent Team Member
Chad Hawkins-State Farm Agent
Account representative job in Brentwood, TN
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a AccountRepresentative - State Farm Agent Team Member with Chad Hawkins - State Farm Agent, you will play a key role in driving the growth and success of our insurance agency. Your proactive approach, sales aptitude, and commitment to building lasting relationships with clients will set you apart. This position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and consistently exceeding sales goals.
In this role, youll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. Youll have the opportunity to develop professionally while contributing to the agencys success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement.
RESPONSIBILITIES:
Generate leads and actively pursue new business opportunities.
Educate clients about insurance products and recommend appropriate coverage options.
Foster strong client relationships through regular follow-ups and proactive communication.
Maintain accurate client records and manage policy updates efficiently.
QUALIFICATIONS:
Excellent communication and relationship-building abilities.
Experience in sales or customer service preferred.
Goal-oriented and motivated by achieving measurable results.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
$29k-43k yearly est. 7d ago
Account Representative - State Farm Agent Team Member
Andrew Baudino-State Farm Agent
Account representative job in Brentwood, TN
Job DescriptionBenefits:
License Reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency is built around a young, tight-knit team that feels more like family. We believe in working hard together while also enjoying outside-of-the-office team-building events that keep us connected. As a top 5 financial services agency and top 10 overall production agency in our territory, were proud of our consistent track record of success. Our agent is deeply committed to mentorship, providing guidance that helps team members grow in their careersmany have gone on to open their own successful agencies.
With quarterly promotions, high annual bonus potential, access to external leadership and development training, and an in-house business and development coach, we provide the tools and support needed to thrive. Youll also benefit from proven sales and customer service processes paired with hands-on training. If youre looking for a place where you can learn, grow, and achieve your career goals in a supportive, winning environment, this could be the right fit for you.
ROLE DESCRIPTION:
As AccountRepresentative - State Farm Agent Team Member for Andrew Baudino - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$29k-43k yearly est. 6d ago
Account Representative - State Farm Agent Team Member
Josh Hazlewood-State Farm Agent
Account representative job in Spring Hill, TN
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As AccountRepresentative - State Farm Agent Team Member for Josh Hazlewood - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
How much does an account representative earn in Franklin, TN?
The average account representative in Franklin, TN earns between $24,000 and $51,000 annually. This compares to the national average account representative range of $26,000 to $51,000.
Average account representative salary in Franklin, TN
$35,000
What are the biggest employers of Account Representatives in Franklin, TN?
The biggest employers of Account Representatives in Franklin, TN are: