Educational Sales Representative
Account representative job in Frederick, MD
Join Us in Fostering the Power of Music Education Nationwide!
At Music & Arts, we are on a mission to transform lives through the power of music. Our dedication to music education is at the heart of everything we do, empowering educators to inspire the next generation of musicians. Through our flagship program, Be Part of the Music™, we equip educators with invaluable resources, completely free of charge, to elevate student engagement and retention in music. Come join the #1 School Services team in the nation as we continue to make a profound impact!
Empower Music Educators from Day One
As a Relationship Manager for Music & Arts, you'll play a pivotal role in nurturing, expanding, and forging new relationships with educators, administrators, and key influencers within your territory. Your goal? Cultivate a robust network of connections that champions music education at every level. Your influence will be immediate and enduring, as you deliver exceptional service and tailored solutions to meet educators' rental, repair, and product needs.
What You'll Do
Forge meaningful relationships with educators, administrators, and key influencers within your territory, anticipating their needs and providing unparalleled customer service to elevate their experience.
Identify growth opportunities and develop strategic plans to expand our presence and deepen our relationships with educators, driving sales and fostering trust.
Engage regularly with educators through both in-person and virtual meetings, staying attuned to their evolving needs while also participating in educator conferences and other relevant events.
Execute daily and long-term tasks across your portfolio to sustain and boost sales, offering valuable insights to enhance both B2B and B2B2C experiences.
Champion our Be Part of the Music initiative, raising awareness and facilitating access to its extensive educational resources.
Collaborate with educators to devise strategies that enhance student participation and retention in music programs, enriching their overall educational journey.
Provide dedicated support through recruitment, demonstrations, testing and fittings, and rental events, ensuring educators have the tools and assistance required to cultivate thriving music programs.
Additional duties as assigned.
About Music & Arts
Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.
Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
Why Join Us:
Meaningful Mission: Make a tangible difference by contributing to a mission that celebrates the transformative power of music education.
Endless Opportunities: Explore a dynamic and supportive work environment where your contributions are valued and recognized, with ample opportunities for growth and development.
Passionate Community: Join a passionate community of music enthusiasts dedicated to making a positive impact in the lives of students and educators alike.
Company Perks: Quick Reference
Benefits include Dental, Vision, Medical, and Mental Health Services.
Meaningful assistance programs like professional development and 401k with employer contribution.
Paid time off includes sick and vacation time.
Employee gear discounts and Gig Leave.
Company vehicle
Making a difference through volunteer community and charitable events.
To Serve Our Educators and Join Our Team
Minimum Requirements:
Bachelor's degree in Music Education, Music Performance, Music Business, or Jazz Studies, or related discipline or equivalent experience
Demonstrated knowledge of Band and/or Orchestral instruments, with previous experience being advantageous.
Exceptional communication, presentation, and interpersonal skills, coupled with a genuine passion for music education.
Proficiency in Microsoft Office suite, particularly Excel.
Ability to travel, possessing a valid state driver's license and automotive insurance.
Capable of lifting and/or moving up to 50 pounds.
Flexibility in scheduling, including availability for evening work.
What Really Excites Us
Preferred Requirements:
Previous experience working with educators and/or within the music industry.
Fluency in Spanish, enabling effective communication with Spanish-speaking individuals.
Ready to Make a Difference?
If you're passionate about music education and eager to embark on a fulfilling journey where your impact can be felt, we invite you to join us at Music & Arts. Apply now and become a part of a team that is shaping the future of music education!
Why Music & Arts? Here's just some of the rewards:
Pay Rate: $40,000 - $55,000 annually plus commission depending on location, background, and experience.
This position also includes a company vehicle.
For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Love this gig and want to apply?
Send your resume and cover letter today along with salary expectations!
Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐************ ext. 2862 or by sending an email to ***************************.
Sales Representative
Account representative job in Centreville, VA
We're on the lookout for business partners who are ready to grow and hit their personal goals. We're over the typical 'sales pitch' job ads and the same old noise - it's time for something better. At Mission, you'll get the stability of a 9-to-5 with the excitement of unlimited earning potential. If you're driven, ambitious, and ready to build something real, let's make it happen.
What Mission Has to Offer:
Autonomy: We treat you like the adult you are. No micromanaging, just a supportive management team available when you need them.
Flexibility: Your schedule is in your hands. Out in the work and enjoy time off when you want it.
Teamwork: Collaborate with driven colleagues who enjoy working together and strengthening the team.
Training: We pay you while you train, and we don't throw you to the wolves when you're done.
Should You Apply?
Previous experience needed? No
Strong work ethic needed? Yes
Do I need equipment? All needed equipment will be provided
We kept this job description short and sweet, hoping you'll give it a good read before applying. We thought about adding a "secret code word" to make sure people actually read it, but we're going to trust that if you apply, you're genuinely interested. Look, we even put it in bold. Pickles.
The following is required by law. Disclaimer:
Note that earnings for Sales Representatives vary based on individual performance. We are an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, disability, genetic information, gender identity, sexual orientation, marital status, pregnancy, veteran status, or any other legally protected characteristic. We base our hiring decisions on qualifications, skills, and job-related experience. We adhere to all federal, state, and local laws regarding nondiscrimination in employment.
Route Billing Transaction Associate
Account representative job in Hanover, PA
Since 1869 we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Michael Angelo's, Pace, Pacific Foods, Prego, Rao's Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Snyder's of Hanover. Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us. Why Campbell's… Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners). Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting. Campbell's offers unlimited sick time along with paid time off and holiday pay. If in WHQ - free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store. Giving back to the communities where our employees work and live is very important to Campbell's. Our "Campbell's Cares" program matches employee donations and/or volunteer activity up to $1,500 annually. Campbell's has a variety of Employee Resource Groups (ERGs) to support employees.
HOW YOU WILL MAKE HISTORY HERE…
As a Route Account Billing Transaction Associate, you will play a critical role in ensuring billing accuracy and compliance for IDP settlement statements. Your work will help maintain financial integrity and support process improvements that drive efficiency across the organization.
WHAT YOU WILL DO…
* Monitor and troubleshoot weekly IDP error queues.
* Prepare error queue reports and establish performance targets/KPIs.
* Generate early status reports and identify inventory reconciliation issues.
* Analyze missing or incorrect PO data to ensure accurate invoicing.
* Prepare documentation to support auditor requests and maintain SOX compliance for IDP data.
* Assist in preparing Billing Post Summaries to validate IDP entries.
* Participate in meetings with internal departments to address billing and reconciliation matters.
* Identify and escalate potential issues promptly.
* Provide route-specific information to RAM Supervisors/Managers upon request.
* Offer support and coverage for team members during absences.
* Respond to customer inquiries and service requests.
* Perform other duties as assigned.
WHO YOU WILL WORK WITH…
You will collaborate closely with:
* Route Billing Transaction Lead for guidance and oversight.
* Financial Associates on inventory reconciliation, stales, SBT, redistribution, and other finance-related areas.
* Collection Associates on inventory reconciliation and stales.
* RAM Associates on inventory reconciliation, SBT, redistribution, and IDP-related issues.
* DSD Associates on material and plant changes.
* MDM Associates on customer updates and related areas.
WHAT YOU BRING TO THE TABLE… (MUST HAVE)
* Associate's degree in Accounting or Finance or related field OR at least 4 years of related experience.
* Strong research and analytical skills with the ability to identify root causes and recommend corrective actions.
* High level of curiosity, initiative, and proactive problem-solving.
* Dependability and flexibility to work Monday holidays and other holidays as needed.
* In-office presence required on Tuesday, Wednesday, and Thursday.
* Motivation to seek and implement process efficiencies.
IT WOULD BE GREAT IF YOU HAVE… (NICE TO HAVE)
* Bachelor's degree in Accounting or Finance or related field.
* Familiarity with IDP systems and SOX compliance requirements.
* Experience in billing, reconciliation, or financial auditing.
Compensation and Benefits: The target base salary range for this full-time, salaried position is between
$43,200-$62,100
Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.
The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.
Auto-ApplyBilling Specialist
Account representative job in Silver Spring, MD
Job DescriptionWe are seeking a full-time/part-time in-office Billing Specialist who is able to work with our outsourced billing team to reduce our outstanding Account Receivables. The office is located in the White Oak area of Silver Spring, MD. THIS IS NOT A REMOTE POSITION. Must be authorized to work in the United States without sponsorship.
The in-office Billing Specialist will be responsible for resolving claims that need additional follow-up in a timely manner, as well as patient inquiries.
Essential Job Responsibilities:
A/R Follow-Up and making Collection Calls
Denial Management
Patient Statement generation and management
Processing and posting patient payments
Customer Service- patient account inquiry and resolution (via secure portal msg, phone, and in person)
Other duties as assigned
Education/Experience:Minimum of high school diploma with Three (3) years experience in healthcare billing; or the completion of a medical billing coding school program. Electronic Health Record experience essential. Experience in a primary care setting preferred. Other Requirements:Billing, Collections & Coding Experience Performance Requirements:
Knowledge:
Knowledge of medical practices (primary care office preferred), terminology and reimbursement/payor policies
Knowledge of A/R workflows and requirements by insurance carrier
Broad-based knowledge of relevant insurance regulations and familiarity with the Health Insurance Portability and Accountability Act (HIPAA)
Skills:
Planning, organizing and prioritizing
Problem solving and conflict resolution
Verbal and written communication with office staff, insurance representatives and patients
Establishing and maintaining effective working relationships with other employees, policy making bodies, third party payers, patients, organizations and the public
Equipment & Software Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones; eClinicalWorks (ECW), Excel, Word.
Compensation:
Pay: $20-$35/hour based on experience level
Benefits include health insurance (Blue Cross Blue Shield), paid time off, and a generous retirement plan which does not mandate employee contribution.
Third Party Billing Specialist
Account representative job in Fairfax, VA
Department: Fiscal Services Classification: Admin Office Specialist 3 Job Category: Classified Staff Job Type: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: Hybrid Eligible Sponsorship Eligibility: Not eligible for visa sponsorship Pay Band: 03
Salary: Starting at $54k, commensurate with education and experience
Criminal Background Check: Yes
Financial Background Check: Yes
About the Department:
The Third Party Billing Office provides excellent service for our students, staff, faculty, and outside agency constituents. The office assists students who are sponsored by public/private sector organizations, military agencies, educational institutions, and international embassies. The office bills for tuition and associated costs, maintains agency accounts, and handles all correspondence regarding third-party sponsorship.
About the Position:
The Third Party Billing Specialist is responsible for processing special online billing in agencies' online portals; authorizing or posting payments; preparing individualized statements and other student documentation requests; and cross-training on invoice processing for students receiving Post 9/11 GI Bill benefits. Performs periodic account reconciliation and resolves issues timely by communicating with students, agencies, and internal departments. Assists with the internal and external information process. Provides tech support within the Third Party Billing office in developing various workbooks, contracts, and exemptions set up in Banner. Provides excellent customer service to students, families, and other communities within the university.
Responsibilities:
Special Online Billing
* Responsible for processing special online billings in agencies' specific online invoice portal; including but not limited to Chapter 31 Voc Rehab, ArmyIgnited, WAWF, Al Portals, Consortium of Universities billing exchange, and Virginia Prepaid Education 529 plans; and
* Responsible for processing invoices in agencies preferred delivery methods and setting up new portal accounts per requests from third party agencies.
Customer Service
* Responsible for all aspects of customer service delivery to students and agencies according to established best practices;
* Ensures customer service is provided in a consistent and timely manner; and
* Manages and resolves issues through effective and clear communication.
Cross-Trained on Post 9/11 GI Bill Processing
* Cross-trains on invoice processing for student veterans receiving Post 9/11 GI Bill benefits, 702 Choice Act and Yellow Ribbon benefits, performs periodic account reconciliation, and communicates student account status with student veterans and dependents.
Tech Support and Training
* Develops various workbooks as needed in the Third Party Billing Office;
* Participates in continuing trainings as required in various systems maintained by this position; and
* As back-up, assists in maintaining third party exemptions and contracts set up in Banner and reviews/updates as needed prior to semester start.
Development, Cross Training and Other Duties as Assigned
* Acts as a team player, demonstrates professional courtesy to others and assists co- workers on an as-needed basis; and
* Participates as group/staff meeting contributor.
Required Qualifications:
* Demonstrated experience in customer service, reconciling accounts receivable or other related bookkeeping experience;
* Typically, 2-3 years of experience in accounts receivable billing/processing using 3rd party systems;
* Demonstrated experience in invoice processing for student Veteran's receiving the Post 9/11 GI Bill benefits, as well as other Veteran's benefits;
* Demonstrated experience in processing 529 plan invoices;
* Excellent oral and written communication skills; and
* Intermediate user of Microsoft Office applications, including Word, Excel and Access.
Preferred Qualifications:
* Bachelor's degree in related field;
* Experience in higher education at a public college or university;
* Basic knowledge of veteran benefit programs;
* General understanding of student privacy laws and policy; and
* Working knowledge of Banner and Patriot Web applications, VAOnce, or equivalent computer systems.
Instructions to Applicants:
For full consideration, applicants must apply for Third Party Billing Specialist at ********************** Complete and submit the online application to include three professional references with contact information, and provide a Resume for review.
Posting Open Date: November 21, 2025
For Full Consideration, Apply by: December 9, 2025
Open Until Filled: Yes
BILLING SPECIALIST (Temporary Full Time)
Account representative job in Vienna, VA
Job Details 2600 Park Tower Drive Ste 600 - Vienna, VA Optional Work from Home Full Time Morning BillingDescription
Birch, Stewart, Kolasch & Birch, LLP, an internationally recognized intellectual property law firm located in Vienna, VA, is seeking a Billing Specialist. The position helps prepare and finalize invoices to be sent to clients and will also be responsible for a variety of accounting and billing work. This is a non-exempt position.
Essential Duties and Responsibilities
Prepare invoices from proformas submitted by the IP staff. This process includes a careful review of each proforma to ensure accuracy of time and cost entries; assuring that each invoice is in compliance with existing Billing policies and procedures; adhering to client special billing arrangements (including discounts, fixed fee arrangements, special bill formats, or special billing requests) when applicable; selecting correct bill template for invoice; converting invoice to electronic format (LEDES98B) and if necessary, and posting electronic invoice in client's portal; placing an electronic copy of invoice in the firm's workflow database (Patricia); notifying IP staff that invoice is ready to be sent to the client; and sending monthly invoice directly to the client.
Research billing discrepancies and follow-up with appropriate staff and/or attorney to resolve issues.
Become familiar with the various clients by knowing the various bill formats, special billing arrangements, review process, etc. for all clients.
Provide data, reports and other information for clients and the firm.
Observe confidentiality of client and law office matters.
Assist with accounting group work including accounts payable, accounts receivable, collections, and reconciliations.
Perform other duties as assigned.
Benefits:
Comprehensive benefits package to include medical, dental, and vision insurance. Paid time off and paid holidays. Firm wide annual events and business casual environment. Access to nearby metro and free parking offered.
About BSKB:
Since 1976, BSKB has been providing a full range of intellectual property law services to clients in the areas of patent prosecution, post-grant review, litigation, opinions and counseling, design patents, trademarks and licensing. Our knowledgeable attorneys and agents hold advanced degrees and are experienced in the fields of chemistry, electronics and IT, mechanical engineering and life sciences/biotechnology.
We believe in offering every client quality, personalized service, and are committed to educating our clients to help them make the most of their intellectual property. BSKB has a rich tradition of offering seminars on intellectual property law that have been attended by practitioners from around the world.
For more information, visit bskb.com.
Birch, Stewart, Kolasch, & Birch LLP is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, sexual orientation and gender identity protected veteran status and individuals with disabilities, or any other class protected by applicable state or federal law.
Qualifications
Education and Work Experience
High School Diploma or Equivalent necessary
2-year or 4-year college degree preferred, with emphasis on accounting education.
Knowledge of and experience with Elite or other similar legal billing systems preferred
General Knowledge and Abilities
Functional in both word processing and spreadsheet applications
Knowledge of modern office practices, procedures, methods and equipment
Ability to communicate clearly and concisely orally and in writing
Good proofreading skills
Ability to work well under pressure
Excellent attention to detail
Keyboarding and computer speed sufficient to complete all daily batches in accordance with pre-set deadlines
Detailed-oriented individual possessing organizational skills
Ability to fully adhere to firm confidentiality standards
Legal Billing Specialist
Account representative job in Rockville, MD
Job DescriptionOur law firm is seeking a sharp individual to join our accounting department as a billing specialist. You will have the opportunity to work with billing attorneys and their assistants to revise, process, and issue accurate monthly billing. Consistent follow up is required in this role, so prior experience in accounts receivable is a valuable asset. If you have at least 2 years of billing experience, enjoy crunching numbers, and thrive in a fast-paced work environment, reach out to us today!Compensation:
$50,000 -$65,000.00
Responsibilities:
Make sure any billing inquiries are resolved by working with the client's accounting department
Apply incoming payments to the correct accounts and keep accurate financial records
Disperse monthly invoices to billing attorneys for initial review
Revise invoices in accordance with attorney requests and prepare final bills for mailing
Assess accounts receivable reports for past due balances owed and follow up with clients on when payments will be made
Qualifications:
Meet deadlines while handling multiple projects at a time
Computer proficiency with MS Office, Excel, and billing software programs is essential
A high school diploma or equivalent is needed; some college is an asset
Superb written and verbal communication skills and organizational skills are necessary for this position
Two years of experience working as in a billing specialist position at a law firm
About Company
Why Join Us?
In 2023, we became the fastest-growing law firm in the United States-a milestone driven by our mission to help more people build better lives. That momentum hasn't slowed, and we're continuing to grow with purpose.
You'll be part of a firm deeply committed to impact, innovation, and intentional growth.
Benefits Include:
Medical, Dental, and Vision with Employer Cost Sharing
Firm-paid and Voluntary Life and AD&D Insurance
Auto Enrollment 401(k) Plan with Employer Matching
Unlimited Paid Leave
Remote and Hybrid Work Arrangements
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.
66.Medicaid Specialist.001
Account representative job in Arlington, VA
Human Resources announces openings for a Grant Funded Medicaid Specialist position . This is a 260-days, Grade E-08 position.
The Medicaid Specialist performs a wide range of duties to help ensure access to the Medicaid/Family Access to Medical Insurance Security (FAMIS) Program of Arlington Public Schools. The Medicaid Specialist will support the Supervisor of Programs, Accounts, and Grants Management and work closely with school administrators, healthcare providers, and Medicaid agencies to navigate the complex landscape of Medicaid regulations, billing processes, and program requirements.
MINIMUM EDUCATION, TRAINING, AND EXPERIENCE
Any combination of education and experience equivalent to an associate degree in computer science, information systems, or healthcare systems is required.
A bachelor's degree in healthcare administration, public health, education, or a related field is preferred.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of Medicaid regulations, billing procedures, and reimbursement requirements, with a specific understanding of Medicaid in educational settings.
Experience working in Medicaid enrollment, billing, or program administration is preferred.
Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
Attention to detail and accuracy in Medicaid billing and documentation.
Ability to interpret and apply complex regulations and guidelines.
Proficiency in computer applications, including Medicaid billing software and electronic health record systems.
Experience providing training or educational sessions to staff members.
Understanding of healthcare needs and best practices in school-based healthcare delivery.
ESSENTIAL FUNCTIONS OF THE CLASS (May not include all duties performed.)
Educate school staff on Medicaid regulations, documentation requirements, and billing procedures to ensure compliance and maximize reimbursement.
Assist the Supervisor of Programs, Accounts, and Grants Management with the ORP process to ensure providers are compliant.
Submit quarterly AAC and Specialized Transportation packets.
Assist the Supervisor of Programs, Accounts, and Grants Management with the submission of the annual cost report.
Provide ongoing training and support to school personnel involved in Medicaid billing and program administration.
Assist in the documentation of healthcare services provided to students, ensuring accuracy and completeness for
Medicaid billing purposes.
Manage Medicaid billing processes, including the submission of claims, tracking of reimbursements, and reconciliation of payments.
Serve as a liaison between APS, healthcare providers, and Medicaid agencies to facilitate communication and resolve issues related to program implementation and reimbursement.
Arlington Public Schools is an Equal Opportunity Employer
It is the policy of the Arlington School Board, as stated in Policy G-2.30, Employee Relations - Equal Employment Opportunity - that “Employment opportunities shall not be restricted, abridged or otherwise adversely affected on the basis of race, national origin, creed, color, religion, gender, age, economic status, sexual orientation, national origin, marital status, genetic information, gender identity or expression, and/or disability.”
Auto-ApplyMedical Billing Specialist
Account representative job in Rockville, MD
Full-time Description
A non-exempt hourly position that is responsible for the daily functions of ensuring claims are submitted to patient insurance, resolving claims that need additional follow-up in a timely manner, and resolving patient inquiries.
Full time position: 40hrs (M-F 8:00-5:00PM) IN OFFICE. THIS IS NOT A REMOTE POSITON.
Requirements
Essential Job Responsibilities:
1. Daily Charge verification to include fee ticket and progress note reconciliation for accuracy
2. Daily Claims creation and submission
3. Managing clearinghouse rejections
4. Daily eligibility verification
5. Denial Management
6. A/R Follow-up
7. ERA and manual EOB posting
8. Patient Statement generation and management
9. Processing and posting patient payments
10. Customer Service- patient account inquiry and resolution (via email, phone, and in person).
11. Other duties as assigned.
Education/Experience: Minimum of high school diploma with Five (5) years' experience in healthcare billing; or the completion of a medical billing coding school program.
Other Requirements: Billing, Collections & Coding Experience
Performance Requirements:
Knowledge:
1. Knowledge of medical practices, terminology and reimbursement/payor policies.
2. Knowledge of A/R workflows and requirements by insurance carrier
3. Broad-based knowledge of relevant insurance regulations and familiarity with the Health Insurance Portability and Accountability Act (HIPAA).
Skills:
1. Skill in planning, organizing and prioritizing.
2. Skill in problem solving and conflict resolution.
3. Skill in verbal and written communication.
4. Skill in establishing and maintaining effective working relationships with other employees, policy making bodies, third party payers, patients, organizations and the public.
5. Skill in analyzing situations accurately and taking effective action.
6. Skill in organizing work, making assignments and achieving goals/objectives in a timely manner.
Abilities:
1. Ability to read, interpret and apply policies and procedures.
2. Ability to set priorities among multiple requests.
3. Ability to interact with patients, medical and administrative staff and the public effectively.
4. Ability to communicate in writing, over the telephone and in person with office staff, insurance representatives and patients.
5. Ability to recognize, evaluate, solve problems and correct errors.
Equipment & Software Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones; eClinicalWorks (ECW), Excel, Word.
Potomac Pediatrics believes that each employee makes a significant contribution to the success of the practice. That contribution should not be limited by the assigned responsibilities; therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the employee nor Potomac Pediatrics to the work identified. It is the practice's expectation that each employee will aid whenever necessary to ensure the success of the practice's endeavors.
Salary Description $25 - $30 per hour
Patient Accounts
Account representative job in Oakton, VA
Capital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have chosen Capital Area Pediatrics to provide outstanding care and an exceptional patient experience. We are currently hiring a full-time Medical Biller to join our team. This is an on-site position located at our Central Business Office in Oakton, Virginia.
Responsibilities
Complete all charge entry duties as assigned on a daily basis according to productivity requirements.
Back-up and assist other billing department staff as required.
Examining documents for missing information and ensuring documents are accurate.
Review provider documentation for support of clinician-selected ICD-10, CPT, and HCPCS codes.
Extracting relevant information from patient records.
Liaising with physicians and other parties to clarify information.
Performing chart audits.
Advising and training physicians and staff on medical coding.
Ensuring compliance with medical coding policies and guidelines.
Support credentialing process.
Performs other duties as assigned.
Knowledge, Skills, and Abilities
Knowledge of medical terminology.
Ability to work autonomously and as part of a team.
Ability to communicate effectively in both oral and written form.
Ability to understand and follow instructions.
Ability to perform in an organized and efficient manner, demonstrating adaptability and flexibility
Ability to provide quality customer service to patients, families, vendors, and other team members
Requirements
Medical Billing/Collections experience required.
Credentialing experience preferred.
Experience working with Electronic Medical Records (EMR) - Athena is a plus!
High school diploma or equivalent required.
Capital Area Pediatrics ("the Company") is a proud Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, pregnancy, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs. The Company does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of the Company and the Company will not be obligated to pay a placement fee.
Auto-ApplyBilling Specialist (Denials)
Account representative job in Silver Spring, MD
Billing Specialist- Denials
Full Job Description
As a Denials Specialist, you will:
• Verifies and corrects insurance information, charges and coding issues for electronic claims and manual corporate billing.
• Ensures that all billing guidelines are followed per the payer billing requirements.
• Contacts insurance companies regarding status of appeals.
• Daily reconciliation and elimination of billing backlogs.
• Follow-up on payment errors, low reimbursement, denials, etc.
• Review EOBs and initiate appeals as necessary.
• Responsible for taking and resolving patient billing calls and inquiries.
• Perform timely insurance follow-up, handling self-pay account collection and resolving denials.
• Work denial reports to determine denial reasons; identify root cause of denials; recommend changes to reduce denials
Qualifications include:
• High School Diploma or GED required
• 2+ years of medical billing experience
• Experience with Electronic Health Records Software
• Certified medical coder preferred
• Covid-19 Vaccination
.
EXECUTIVE PERSONNEL SERVICES INC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
Medical Billing Specialist
Account representative job in Sterling, VA
Medicines are powerful - they can prevent and heal disease, but they can also be costly, ineffective or even harmful if not prescribed and taken correctly. The team at Mosaic Pharmacy Service is helping people get more from their medicines™.
Mosaic Pharmacy Service a one-of-a-kind pharmacy experience. The patients don't come to us, we ship to them! This model allows our pharmacy team to do their best work without interruptions and gives our patients the white glove delivery experience of receiving their meds in our innovative easy-to-use packaging.
Mosaic Pharmacy Service is a "closed door" pharmacy that provides comprehensive pharmacy care to medically complex and vulnerable seniors, across the country. We provide a patient-focused, pharmacist-driven care model in collaboration with health systems, assisted living facilities and health plans. Our goal is to help our patients feel better about the medications they take every day by simplifying medication regimens, improving adherence, and driving positive outcomes. Mosaic is looking for caring, motivated, and creative individuals to join our team for an innovative new career opportunity.
Job Profile
The Medical Billing Specialist, known internally as a Payment Resolution Specialist, will be responsible for ensuring our patients' and pharmacy billing needs are met satisfactorily. Our Payment Resolution Specialist will help coordinate patient payments and issue resolution between the patient and pharmacy. This includes but is not limited to resolving declined credit/debit cards, payment plan enrollment and management, third-party claims resolution, and speaking directly with patients about their billing. This position reports directly to the Manager of Revenue Cycle Management.
Key responsibilities include the following:
Represents Mosaic to its members over the telephone, with excellent customer service skills and attention to detail.
Answers inquiries from patients regarding health plan drug coverage, prices, and related issues.
Communicates with patients regarding insurance coverage, copayments, and billing inquiries with exceptional customer service.
Able to resolve rejected or denied pharmacy claims, working with patients and PBMs to resolve
Identifies situations when patient should speak with pharmacist and appropriately triages to the pharmacist.
Collaborates with pharmacy staff to ensure proper billing codes and documentation are maintained.
Stays current with changing insurance regulations, billing requirements, and industry best practices.
Identifies opportunities for process improvements to enhance billing efficiency and accuracy.
Maintains patient confidentiality and complies with HIPAA regulations at all times.
Perform other tasks as assigned.
Requirements
High School Degree or GED equivalent required; Associate's degree in healthcare administration or related field preferred
Ability to pass drug screen and criminal background check.
2+ years of experience in pharmacy billing, medical billing, or healthcare revenue cycle management and strong knowledge of insurance billing processes, including Medicare Part D, Medicaid, and commercial insurance.
Experience working with pharmacy management systems and billing software
Understanding of pharmacy benefit management (PBM) operations.
Excellent analytical and problem-solving skills.
Strong attention to detail and accuracy in data entry.
Exceptional written and verbal communication skills.
Ability to work independently and manage multiple priorities.
Proficiency in Microsoft Office Suite
Virginia Pharmacy Technician license a plus.
Invoicing Specialist
Account representative job in Columbia, MD
Ensuring that client information details are kept up-to-date.
Creating and sending invoices and statements to customers.
Checking the data input to ensure the accuracy of the final bill.
Tracking payments and ensuring that the cash flow into the company is buoyant.
Reporting issues or irregularities to the financial head of the company.
Fixing billing errors by issuing debit and credit memos.
Recovering outstanding debts.
Handling clients' account queries.
Initiating new procedures for billing.
Invoice Clerk Requirements:
A high school diploma or GED.
At least two years of clerical office or administration experience.
An associate's degree in accounting is preferred.
Experience as an invoice clerk or in general accounting is preferred.
Proficiency in MS Office (especially Excel) and working knowledge of accounting software, such as Quickbooks.
Excellent mathematics and problem-solving skills.
The ability to consistently meet deadlines and to work well under pressure.
Excellent organizational skills and attention to detail.
The ability to handle customer queries calmly.
The ability to work independently or as part of a team.
Auto-ApplyCollections Specialist
Account representative job in Rockville, MD
IS HYBRID.
Please note that we are exclusively considering applicants residing in the District of Columbia, Maryland, or Virginia for all open positions.
Join Lafayette Federal Credit Union, a proud recipient of USA Today's Top Workplaces of 2024 and 2025 award!
We are expanding and looking for exceptional talent to support our members and contribute to our reputation as an employer of choice. Be a key player in our mission to become the premier financial partner for our community. Your skills and dedication are essential to our success.
Do you have excellent verbal and written communication skills?
Are you an independent worker?
If so, then Lafayette Federal may have the perfect opportunity for you! We are currently seeking a Collections Specialist to join our dynamic team!
About us:
Our Difference:
What makes Lafayette Federal cutting-edge
? Lafayette Federal Credit Union is not only a great place to bank, but also a great place to work! In addition to our Top Workplaces recognition by USA Today, we have also been recognized nationally by (1) Newsweek's America's Best Bank's list, (2) we've received a 5-star rating from Bauer financial, and (3) we've also received national recognition by S&P Global' s Top Performing Credit Union's!
Our Culture: Lafayette Federal is about inclusion, diversity, high performance, and new opportunities. Teamwork and our sense of community also make Lafayette Federal a great place to work. Each person is valued for his or her unique set of skills. We share a common devotion to the people we serve, participating in charity events throughout each year and giving back to the community.
Our Opportunities: Professional development, training, and certification is a priority for our employees. We want you to reach your career goals and provide support that leads to opportunities of advancement within the industry.
About the role:
We are currently seeking an Collections Specialist to assist the Default Prevention and Recovery department in monitoring loans that are in default in the credit union loan portfolio as well as providing support services in managing the process of loan extensions, loan modifications and foreclosures
Requirements
A day in the life of a Collections Specialist will include:
Independently prioritizing and executing daily collection activities; contacting members for payment via telephone and email, timely documents and maintaining collection notes and performing appropriate follow-up.
Monitoring and documenting all legal cases as well as tracking documentation sent to collection attorneys. Performing the appropriate follow-up with collection attorneys to ensure due diligence on all legal cases. Reviewing and updating all tracking spreadsheets.
Monitoring, reviewing and updating exception, delinquent and matured loan reports; ensuring timely member billing and loan payment processing.
Assisting in activities related to loss mitigation to include loan extensions, loan modifications and foreclosures.
Maintaining mortgage and consumer collection queues to ensure legal action and consumer loan charge offs are performed timely and accurately.
Ensuring that procedures regarding account sweeps, member notifications and collection notes are followed. Updating all member accounts within established timeframes to achieve maximum collection of past due debts.
Troubleshooting and resolving member and internal inquiries in a timely, friendly and professional manner. Ensuring all written and verbal member correspondence and all related information are documented and/or scanned accurately and timely into the Asset Recovery system.
Top benefits or perks:
Joining Lafayette Federal comes with perks to support you in your personal and professional journey.
We provide employees with a generous benefits package including:
Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan)
Fully funded deductible (HMO Plan)
401k employer matching contribution
Income protection with life insurance, short and long-term disability
Paid time off, holiday leave & birthday leave
Educational assistance
Commuter benefits program and more!
Pay: $52,621 - $56,000 annually (or $25.30 - 27.59/hr) depending on experience and qualifications.
Location:
We are headquartered in the heart of Rockville, MD where career growth meets urban vitality. Experience the perfect balance of professional opportunity and a lively community, creating a unique environment for success and fulfillment.
The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
*Lafayette Federal Credit Union is an Equal Opportunity and E-Verify Employer
*EOE/AA/DISABILITY/VETERAN
Salary Description $52,621 - 56,000 Annually (or $25.30 - 27.59/hr)
Collections Specialist
Account representative job in North Bethesda, MD
We are seeking a detail-oriented and results-driven Collections Specialist to manage and resolve outstanding accounts receivable. The ideal candidate will be skilled in communicating with clients, maintaining positive relationships, and ensuring timely payment collection while upholding company policies and compliance standards.
This is a fully onsite position Salary: $26-30/hr Responsibilities:
Contact customers via phone, email, and written correspondence to follow up on overdue accounts.
Negotiate payment arrangements, settlements, or payment plans in accordance with company guidelines.
Maintain accurate and up-to-date records of collection activity in the system.
Research and resolve payment discrepancies, billing issues, and disputes.
Prepare regular reports on collection activities, outstanding balances, and payment trends.
$26 - $30 an hour
Auto-ApplyPatient Accounts
Account representative job in Oakton, VA
Capital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have chosen Capital Area Pediatrics to provide outstanding care and an exceptional patient experience. We are currently hiring a full-time Medical Biller to join our team. This is an on-site position located at our Central Business Office in Oakton, Virginia.
Responsibilities
Complete all charge entry duties as assigned on a daily basis according to productivity requirements.
Back-up and assist other billing department staff as required.
Examining documents for missing information and ensuring documents are accurate.
Review provider documentation for support of clinician-selected ICD-10, CPT, and HCPCS codes.
Extracting relevant information from patient records.
Liaising with physicians and other parties to clarify information.
Performing chart audits.
Advising and training physicians and staff on medical coding.
Ensuring compliance with medical coding policies and guidelines.
Support credentialing process.
Performs other duties as assigned.
Knowledge, Skills, and Abilities
Knowledge of medical terminology.
Ability to work autonomously and as part of a team.
Ability to communicate effectively in both oral and written form.
Ability to understand and follow instructions.
Ability to perform in an organized and efficient manner, demonstrating adaptability and flexibility
Ability to provide quality customer service to patients, families, vendors, and other team members
Requirements
Medical Billing/Collections experience required.
Credentialing experience preferred.
Experience working with Electronic Medical Records (EMR) - Athena is a plus!
High school diploma or equivalent required.
Capital Area Pediatrics ("the Company") is a proud Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, pregnancy, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs. The Company does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of the Company and the Company will not be obligated to pay a placement fee.
Auto-ApplyMedical Billing Specialist
Account representative job in Rockville, MD
Job DescriptionDescription:
A non-exempt hourly position that is responsible for the daily functions of ensuring claims are submitted to patient insurance, resolving claims that need additional follow-up in a timely manner, and resolving patient inquiries.
Full time position: 40hrs (M-F 8:00-5:00PM) IN OFFICE. THIS IS NOT A REMOTE POSITON.
Requirements:
Essential Job Responsibilities:
1. Daily Charge verification to include fee ticket and progress note reconciliation for accuracy
2. Daily Claims creation and submission
3. Managing clearinghouse rejections
4. Daily eligibility verification
5. Denial Management
6. A/R Follow-up
7. ERA and manual EOB posting
8. Patient Statement generation and management
9. Processing and posting patient payments
10. Customer Service- patient account inquiry and resolution (via email, phone, and in person).
11. Other duties as assigned.
Education/Experience: Minimum of high school diploma with Five (5) years' experience in healthcare billing; or the completion of a medical billing coding school program.
Other Requirements: Billing, Collections & Coding Experience
Performance Requirements:
Knowledge:
1. Knowledge of medical practices, terminology and reimbursement/payor policies.
2. Knowledge of A/R workflows and requirements by insurance carrier
3. Broad-based knowledge of relevant insurance regulations and familiarity with the Health Insurance Portability and Accountability Act (HIPAA).
Skills:
1. Skill in planning, organizing and prioritizing.
2. Skill in problem solving and conflict resolution.
3. Skill in verbal and written communication.
4. Skill in establishing and maintaining effective working relationships with other employees, policy making bodies, third party payers, patients, organizations and the public.
5. Skill in analyzing situations accurately and taking effective action.
6. Skill in organizing work, making assignments and achieving goals/objectives in a timely manner.
Abilities:
1. Ability to read, interpret and apply policies and procedures.
2. Ability to set priorities among multiple requests.
3. Ability to interact with patients, medical and administrative staff and the public effectively.
4. Ability to communicate in writing, over the telephone and in person with office staff, insurance representatives and patients.
5. Ability to recognize, evaluate, solve problems and correct errors.
Equipment & Software Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones; eClinicalWorks (ECW), Excel, Word.
Potomac Pediatrics believes that each employee makes a significant contribution to the success of the practice. That contribution should not be limited by the assigned responsibilities; therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the employee nor Potomac Pediatrics to the work identified. It is the practice's expectation that each employee will aid whenever necessary to ensure the success of the practice's endeavors.
Collections Specialist
Account representative job in Fairfax, VA
Department: Fiscal Services
Classification: Admin Office Specialist 3
Job Category: Classified Staff
Job Type: Full-time (1.0 FTE, 40 hrs/wk)
Workplace Type: On Site Required
Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 03
Salary: Starting at $50k, commensurate with education and experience
Criminal Background Check: Yes
Financial Background Check: Yes
About the Department:
The Controller's Office establishes and monitors the university's internal control framework, collaborates with university units to establish fiscal processes, and provides guidance to academic and administrative units related to administrative policies and procedures. It maintains close working relationships with the Office of Budget and Planning, the Office of Sponsored Programs, Human Resources, and Payroll.
The goal of the Controller's Office is to provide excellent customer service and minimize costs through demonstrating consistent progress toward increasing flexibility, reducing administrative burden, eliminating “no value added” efforts, and automating transaction processing.
About the Position:
The Collections Specialist develops and maintains a program that reduces defaulted student accounts write-off costs by focusing on earlier identification and intervention of "at risk" accounts prior to the start of the collection process. Contacts students to explain Commonwealth of Virginia collection procedures and refers students, when applicable, to other departments for assistance; works independently and makes decisions that impact collections within university policies; provides a central point of communication for collection agencies, loan services, and internal staff; performs various reconciliations as directed; and supports daily, weekly, and monthly operations.
Responsibilities:
Performs collection efforts via telephone and email focusing on “at risk” accounts prior to the start of the formal collection process;
Assists students with past due accounts, explaining Commonwealth of Virginia collection procedures and counseling them on steps to resolve past due accounts;
Prepares documentation for submission to third-party collection agencies and the Office of the Attorney General - Division of Debt.;
Supports the university's participation in the Commonwealth of Virginia's Debt Set-Off Program with the Department of Taxation;
Acts as a central point of communication for collection agencies, loan servicers, and internal staff on collections matters; and
Assists other Student Accounts Office staff with cash receipt processing, account maintenance, form intake and processing, report review and processing, and other related tasks as assigned.
Required Qualifications:
High school diploma or equivalent;
Experience working in Accounts Receivable;
Knowledge and understanding of the Fair Debt Collection Practices Act, FERPA, and Account Receivable applications;
Demonstrated interpersonal skills and ability to work effectively with people at a variety of competency levels;
Skills in written and oral communication, with the ability to effectively communicate complex material;
Analytical and problem-solving skills;
Ability to work with Microsoft Word, Excel, and email systems; and
Demonstrated ability to manage multiple, concurrent high-priority responsibilities in a time-pressured environment.
Preferred Qualifications:
Bachelor's degree in related field;
Experience in higher education and/or Student Accounts; and
Detailed understanding of the Fair Debt Collection Practices Act, FERPA, and Accounts Receivable applications.
Instructions to Applicants:
For full consideration, applicants must apply for
Collections Specialist
at ********************** Complete and submit the online application to include three professional references (two of which must be your current and a former supervisor) with contact information, and provide your Resume & Cover Letter.
Posting Open Date: August 11, 2025
For Full Consideration, Apply by: August 22, 2025
Open Until Filled: Yes
Collections Specialist
Account representative job in Rockville, MD
Requirements
A day in the life of a Collections Specialist will include:
Independently prioritizing and executing daily collection activities; contacting members for payment via telephone and email, timely documents and maintaining collection notes and performing appropriate follow-up.
Monitoring and documenting all legal cases as well as tracking documentation sent to collection attorneys. Performing the appropriate follow-up with collection attorneys to ensure due diligence on all legal cases. Reviewing and updating all tracking spreadsheets.
Monitoring, reviewing and updating exception, delinquent and matured loan reports; ensuring timely member billing and loan payment processing.
Assisting in activities related to loss mitigation to include loan extensions, loan modifications and foreclosures.
Maintaining mortgage and consumer collection queues to ensure legal action and consumer loan charge offs are performed timely and accurately.
Ensuring that procedures regarding account sweeps, member notifications and collection notes are followed. Updating all member accounts within established timeframes to achieve maximum collection of past due debts.
Troubleshooting and resolving member and internal inquiries in a timely, friendly and professional manner. Ensuring all written and verbal member correspondence and all related information are documented and/or scanned accurately and timely into the Asset Recovery system.
Top benefits or perks:
Joining Lafayette Federal comes with perks to support you in your personal and professional journey.
We provide employees with a generous benefits package including:
Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan)
Fully funded deductible (HMO Plan)
401k employer matching contribution
Income protection with life insurance, short and long-term disability
Paid time off, holiday leave & birthday leave
Educational assistance
Commuter benefits program and more!
Pay: $52,621 - $56,000 annually (or $25.30 - 27.59/hr) depending on experience and qualifications.
Location:
We are headquartered in the heart of Rockville, MD where career growth meets urban vitality. Experience the perfect balance of professional opportunity and a lively community, creating a unique environment for success and fulfillment.
The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
*Lafayette Federal Credit Union is an Equal Opportunity and E-Verify Employer
*EOE/AA/DISABILITY/VETERAN
Salary Description $52,621 - 56,000 Annually (or $25.30 - 27.59/hr)
Collections Specialist
Account representative job in Fairfax, VA
Department: Fiscal Services, Student Accounts Classification: Admin Office Specialist 3 Job Category: Classified Staff Job Type: Full-time (1.0 FTE, 40 hrs/wk) Workplace Type: Hybrid Eligible Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 03
Salary: Starting at $50k, commensurate with education and experience
Criminal Background Check: Yes
Financial Background Check: Yes
About the Department:
The Controller's Office establishes and monitors the university's internal control framework, collaborates with university units to establish fiscal processes, and provides guidance to academic and administrative units related to administrative policies and procedures. The Controller's Office maintains close working relationships with the Office of Budget and Planning, Office of Sponsored Programs, Human Resources, and Payroll.
The goal of the Controller's Office is to provide excellent customer service and minimize costs through demonstrating consistent progress toward increasing flexibility, reducing administrative burden, eliminating "no value added" efforts, and automating transaction processing.
About the Position:
The Collections Specialist develops and maintains a program that reduces defaulted student account write-off costs by focusing on earlier identification and intervention of "at risk" accounts prior to the start of the collection process. The Collections Specialist contacts students to explain Commonwealth of Virginia collection procedures and refers students, when applicable, to other departments for assistance; works independently and makes decisions that impact collections within university policies; provides a central point of communication for collection agencies, loan services, and internal staff; performs various reconciliations as directed; and supports daily, weekly, and monthly operations.
Responsibilities:
* Performs collection efforts via telephone and email focusing on "at risk" accounts prior to the start of the formal collection process;
* Assists students with past due accounts, explaining Commonwealth of Virginia collection procedures and counseling them on steps to resolve past due accounts;
* Prepares documentation for submission to third-party collection agencies and the Office of the Attorney General - Division of Debt Collection;
* Supports the university's participation in the Commonwealth of Virginia's Debt Set-Off Program with the Department of Taxation;
* Acts as a central point of communication for collection agencies, loan servicers, and internal staff on collection matters; and
* Assists other Student Accounts Office staff with cash receipt processing, account maintenance, form intake and processing, report review and processing, and other related tasks as assigned.
Required Qualifications:
* High school diploma or equivalent;
* Experience working in Accounts Receivable.
* Knowledge and understanding of the Fair Debt Collection Practices Act, FERPA, and Account Receivable applications;
* Demonstrated interpersonal skills and ability to work effectively with people at a variety of competency levels;
* Skill in written and oral communication, with the ability to effectively communicate complex material;
* Analytical and problem-solving skills;
* Ability to work with Microsoft Word, Excel, and email systems; and
* Demonstrated ability to manage multiple, concurrent high-priority responsibilities in a time-pressured environment.
Preferred Qualifications:
* Bachelor's degree in related field;
* Experience in higher education and/or Student Accounts; and
* Detailed understanding of the Fair Debt Collection Practices Act, FERPA, and Accounts Receivable applications.
Instructions to Applicants:
For full consideration, applicants must apply for the Collections Specialist at ********************** Complete and submit the online application to include three professional references with contact information, and provide a resume for review.
Posting Open Date: November 20, 2025
For Full Consideration, Apply by: December 5, 2025
Open Until Filled: Yes