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  • Customer Service Representative

    Plymouth Rock Assurance 4.7company rating

    Account representative job in Woodbridge, NJ

    Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. • Ensure first call resolution, making the customer experience as seamless as possible. • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. • Utilize your analytical and decision-making skills to address policy changes and corrections effectively. • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills. • Analytical mindset with good decision-making abilities. • Proficiency in computer skills and data entry. • High motivation to take ownership and follow up on tasks. • Flexibility to adapt to a fast-paced, changing environment. • Ability to work weekdays and rotational Saturdays. • High school diploma required, college degree is a plus! • Spanish language proficiency is a plus! SALARY RANGE The pay range for this position is $45,000 to $49,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Annual 401(k) Employer Contribution • Free onsite gym at our Woodbridge Location • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) • Robust health and wellness program and fitness reimbursements • Various Paid Family leave options including Paid Parental Leave • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. #LI-DNI
    $45k-49.5k yearly 1d ago
  • Customer Service Representative

    Flyadvanced Aviation Group

    Account representative job in Blue Bell, PA

    Job Description/Responsibilities Provide professional, cheerful, and welcoming service to all customers and visitors, ensuring their expectations are exceeded. Represent fly ADVANCED's commitment to quality and exceptional service. Handle all customer communication, including incoming phone calls, emails, and service requests. Key responsibilities include: Scheduling and coordinating client appointments using maintenance systems (eBis and Salesforce). Sending appointment confirmations, as well as timely reminders (1 month and 1 week before appointments) via email/text. Following up with clients for scheduling their next service, sending satisfaction surveys, and ensuring ongoing engagement. Manage pre-arrival, arrival, and departure arrangements at our Authorized Service Center (ASC). Tasks include coordinating ground transportation, rental car services, confirming bookings with vendors, and relaying details to customers. Adhere to company policies regarding customer service standards, safety guidelines, and security procedures. Accurately handle credit card and cash transactions, including issuing receipts and maintaining accountability. Maintain customer records, generate reports, and carry out general administrative responsibilities. Provide support with administrative tasks related to the operations of the flight school. This role requires a proactive approach to delivering top-notch customer service, attention to detail, and the ability to juggle multiple responsibilities seamlessly. Qualifications/Skills Excellent oral and written communication skills Ability to work independently with little direct supervision and work as part of a team Ability to accept responsibility Effective multi-tasking and time management skills Knowledge of Customer service principles and practices Professional personal presentation Attention to detail
    $27k-36k yearly est. 20h ago
  • Sales Representative

    Crown Cork & Seal USA, Inc.

    Account representative job in Trevose, PA

    About Crown: CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture, and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers, and consumers alike. With operations in 39 countries employing approximately 23,000 people and net sales of approximately $12 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated and driven individuals. Division Overview: CarnaudMetalbox Engineering is the Machinery Division, Conveying Systems Division (based in the UK) and Tooling Division (Based in the USA) of Crown Cork and Seal, which provides Global customers with High Quality Metal Forming Machinery along with Conveying and Tooling for them to manufacture a variety of packaging solutions. The Machinery and Tool Division is part of CarnaudMetalbox (CMB), a Crown Company. Locations: CMbE H-V Industries - Trevose, PA CMbE Wissota Tools - Chippewa Falls, WI CMbE Machinery - Lancaster, OH CMbE Norwalk - Norwalk, CT Candidate requirements: 60% travel Bachelor's degree or equivalent experience in an Engineering field or Industrial Manufacturing. Candidate must be an effective team player with ethical integrity and effective communication skills. 5 Years' experience with sales of an Industry Specific product *Actual salary will be determined based on skill and experience level* Will report to the District Sales Manager with Dotted Lines to H-V and Wissota Plant Managers Responsibilities include: Ability to read and interpret mechanical assemblies and parts drawings. Provide Technical assistance to customers as needed. Build effective relationships with the customers/clients to maintain professional leverage. Proactively communicate with customers to identify needs. Communicate with customers to ensure all expectations are met and company performance is maintained as the highest level of service. Requires strong forecasting and analytical skills. Coordinate with other department heads, integrating objectives and ideas for organizational growth. Monitor quality and communicate discrepancies with department heads to ensure corrective actions are defined and incorporated. Monitor and review company's project activities and ensure that they are brought to completion within scheduled period and budget. Provide effective management to organization's business activities that have to do with its strategic and financial growth. Perform cost and sales pricing analysis. Coordinate with other divisions to develop plans for launch of new products. Coordinate implementation plans as it relates to business units. Participate in the development of divisional annual budget review process utilizing data collected through business unit's strategies and regional sales forecast. Participate in the development of the annual CAPEX plan to ensure business units objectives are met. Identify and attend trade shows to generate sales growth. Monitor incoming orders for respective business units. Analyze and explore market trends; identify new opportunities in assigned business segment. Coordinate analysis across the business units. Obtain necessary documents to set up new customer accounts and vendors when applicable. Take action to eliminate potential delays using various means (i.e., production workaround, outsourcing) and if delay cannot be eliminated, communicate with customers to inform them of delay and assess impact. Coordinate with District Sales Manager to provide quotations based on review of customer input and ensure all documentation is provided to downstream users. Coordinate with Location Sales personnel to identify trends and react to low order volumes. Communicate with Purchasing functions to review status of orders to monitor on-time deliveries. Prepare, review and present weekly reports to plant personnel/management teams providing status of orders to include potential delays. Complete project management review with locations to keep all organizations informed. Perform day-to-day administration tasks, such as processing information files and other paperwork. By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs. See Crown Cork and Seal Terms & Conditions at and Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
    $46k-87k yearly est. 1d ago
  • Billing Specialist

    Allstar Staffing Group

    Account representative job in Philadelphia, PA

    We have an immediate need for an E-Billing Specialist/Legal Biller for a leading law firm conveniently located in the Philadelphia metro area. This is a full time direct hire position that offers an excellent salary and benefits package and offers a hybrid schedule - 2 days in office and 3 remote. Hours are 8:00 AM to 5:00 PM. Job Duties Include: Submit invoices through the e-billing system and document progress within the eHub and eBilling Tracker. Reviews newly opened client matters for assigned attorneys to determine if matters are available through e-billing websites. Monitor e-billing daily - for new invoices and rejections; review daily new timekeeper report for new timekeepers that may need to be submitted for approval. Ensures successful submissions of e-billed clients and assist with the resolution of any rejections. Assist attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns. Verifies that client setup, rates, and billing requirements are correct in the eBilling system. As required, submits rate requests to related vendor sites. Provide updates regarding invoice status to Client Billing Manager. Ensures that all tasks are done in accordance with Firm and client billing guidelines and policies. Work closely with supervisor and managers to resolve any e-billing or client e-billing issues. Submit invoices though the e-billing system and document progress within BillBlast, Ebilling Portal. Responsible for the submission of monthly/quarterly accruals as required. Provide updates regarding invoice status to Billing Supervisors/Director of Billing. Job Requirements Include: Minimum of five (5) years' e-billing experience in a law firm (preferred) or other professional services organization required. Ability to utilize various vendor websites and BillBlast system for electronic billing. Previous experience with 3E or Elite accounting system strongly preferred. Excellent customer service skills. Must be self-motivated, very detail oriented, highly organized and reliable, have the ability to multi-task with a high volume of work and work well independently as well as in a team environment. Strong oral and written communication skills and accuracy are a must. Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel.
    $30k-41k yearly est. 2d ago
  • Dental Billing Coordinator

    Tuttle Dental Care

    Account representative job in Princeton Junction, NJ

    Job Description Billing Coordinator - Tuttle Dental Care (West Windsor, NJ) Full-time | In-office Tuttle Dental Care is looking for a detail-oriented, compassionate Dental Billing Coordinator who can support patients with accurate financial information, verify insurance benefits, manage both patient and insurance A/R, and keep our practice financially healthy. If you love accuracy, organization, and helping patients feel confident about their care, you'll thrive here. Responsibilities: Verify insurance benefits and enter accurate breakdowns Update patient accounts, balances, and payment plans Manage both patient A/R and insurance A/R Post daily charges, payments, and adjustments Send clean, complete claims with proper attachments Follow up on unpaid claims and unpaid patient balances Run daily/weekly billing and A/R reports Support credentialing, fee schedule updates, and negotiations You're a great fit if you: Are highly organized and detail-focused Have strong dental insurance verification and processing, and patient billing experience Communicate clearly and follow through consistently Are compassionate, honest, and a team player Why You'll Love Working Here: We're a supportive, patient-centered practice built on integrity, compassion, and continuous improvement. We take care of our team so they can take great care of our patients. Apply today to join a team that feels like family and truly values the work you do!! We look forward to meeting you!
    $48k-71k yearly est. 17d ago
  • Dispatcher/Billing Clerk

    C&C Lift Truck Inc. 3.9company rating

    Account representative job in Edison, NJ

    Job Description C&C Lift Truck is a growing forklift dealership. We are looking for a Dispatcher/Billing Clerk who is ready for a challenging and rewarding opportunity at our company. The Dispatcher/Billing Clerk serves as the liaison between C&C Lift Truck and the customers, ensuring day-to-day customer service and support is executed. The Dispatcher/Billing Clerk provides ongoing support to customer accounts and technicians. This individual assigns jobs to technicians and coordinates their daily schedule and other work activities. They are also actively involved in maintaining positive customer communication and satisfaction. Benefits include: Eligibility for overtime with management approval Paid holidays after six months of employment 1 Week PTO Time After One Year of Employment, Thereafter, Following the PTO Outlined in the Employee Handbook Earned Sick Leave per Year up to 40 Hours As Outlined in the Employee Handbook Optional Medical & Dental Benefits Optional 401(k) plan - quarterly based enrollment Responsibilities: Handles incoming service calls via phone and email. Provides real time updates to customers on expected service dates ETAs on returns, etc. Provides updates to customers when technician was scheduled but is unable to perform service work at customer site. Utilizes a proactive approach to customer service, anticipating needs and potential issues; resolves customer complaints in a timely manner. Manages assigned technicians to ensure effective completion of day-to-day service operations. Coordinates technician schedules to align customer account needs and technician capabilities. Opens Workorders for technicians in a timely fashion. Sets Technicians schedules by no later than 3 pm daily and informs scheduled customers. Codes Workorders with correct Unit ID, Make Model and Serial Numbers. Follows all special billing procedures for major accounts, including verifying correct POs are provided & entered into Workorders, work is accepted through customer portals, and amounts match approved work Manages overall job progress, ensuring field technicians are diagnosing problems within two hours of arrival at customer locations; makes recommendations for technicians to utilize the assistance of technical communicators in troubleshooting complex issues. Works with technicians to resolve problems making every effort to ensure he/she fully completes each job assigned. Establishes regular communication with account managers to resolve any ongoing issues with customers' accounts. Works closely with the Parts Department to acquire correct parts and pricing and attached correct labor time to each repair. Schedules monthly preventive maintenance work to ensure PM completion rate goals are met. Monitors technicians' timecards, maintaining accurate records for customer invoicing. Adjusts technician timecards in Tinnacity daily to correct and minimize unbilled or standby time. Reviews and submits technician payroll information to front office. Ensures technicians follow all work order procedures, keeping accurate time and parts on job, filling out PM checklists, obtaining customer signatures, closing out day, and completing jobs. Managing work in process to ensure all work orders are completed involved in a timely manner. Approves, codes, and processes jobs to ensure labor and parts detail are complete and accurate; reviews parts and labor captured on jobs and ensures jobs are closed out with accurate information in the system. Maintains professionalism on the job. Additional Responsibilities: Schedules service vehicle repairs and PMs, coordinating with technicians. Regularly promotes and sells service products to customers, generating increased revenue. Produces both verbal and written quotes of repairs to be completed. Reviews completed jobs, edits descriptions, hours, etc. Bills workorders. Performs other duties of a similar nature as required. Qualifications: High School Diploma or equivalent Proven experience as a dispatcher (preferred) Geographic understanding of New York, New Jersey and Pennsylvania is a must Proficient in Microsoft Suite (Word, Excel, Outlook) Ability to work independently and to effectively prioritize demands and execute tasks Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner Excellent customer service skills Keen attention to detail Must be able to sit stationary for several hours at a time Is reliable and punctual in reporting for work as scheduled Valid Driver's License
    $38k-52k yearly est. 20d ago
  • Experienced Legal Billing Coordinator - Philly

    Friedman Vartolo LLP

    Account representative job in Philadelphia, PA

    Job Description The Company Friedman Vartolo LLP is a rapidly growing New York based real estate and default services law firm with 300+ employees across six states. The firm prides itself not solely on its superior legal product, but also on its innovative approach to business and problem solving. We offer a fresh, fast-paced energy, with a startup vibe. The Position Friedman Vartolo LLP is seeking an experienced Legal Billing Coordinator to join its accounting department. The Billing Coordinator ensures the Firm tracks and collects billable fees and costs consistently and correctly. This position supports the day-to-day operations of the firm by ensuring the Firm charges its clients appropriately and collects payments in a timely manner. In this role, you will be requesting and receiving fee approvals from clients, invoicing, reviewing case management system activity, and handling general billing inquires. This position requires accurate and reliable managing of financial records and processing business transactions. Strong attention to detail and organizational skills are essential. A strong degree of computer knowledge is required. Responsibilities Request and receive approval from clients to bill excess fees Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives Thoroughly review case management system to ensure accurate billing of work completed Prepare invoices for submission to clients by reviewing and attaching necessary supporting documents such as third party receipts, bills, court filings, fee approvals Communicate with attorneys and paralegals to ensure timely and accurate billing Assist in resolving billing inquiries and issues Maintain detailed, accurate and up to date billing records Review and prioritize unbilled fees and costs based on case activity and client deadlines Work independently on assigned workload but also be able to collaborate with team members Assist managers with other billing, A/R and A/P tasks as needed Requirements 2+ years of default services legal billing experience Comfortable working with numbers Proficient with Microsoft Excel and other Office applications Superior organizational, resourcefulness, multi-tasking and time management skills Excellent written and verbal communication skills Ability to determine areas of weakness and find creative solutions to improve efficiency Experience in legal billing or foreclosure default processing a plus Compensation/Benefits We offer a compensation package that will be commensurate with experience and a competitive benefits package including medical, dental, vision, flex spending, 401k and gym/fitness membership reimbursement. ADA Compliance Consistent with the Americans with Disabilities Act (ADA), it is the policy of Friedman Vartolo to provide reasonable accommodations when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Friedman Vartolo. If you require a reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact Recruitment at ******************************* to request an accommodations. Location Philadelphia, PA office. Job Posted by ApplicantPro
    $37k-55k yearly est. 29d ago
  • Billing Coordinator

    Sourcepro Search

    Account representative job in Philadelphia, PA

    SourcePro Search has a fantastic opportunity for a Billing Coordinator with a top ranked large law firm in the Philadelphia office. The ideal candidate has an Associate's Degree (Bachelor's preferred) and 3-5 years of Legal Billing experience (large firm preferred). Extensive experience with Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application is required. Must have electronic billing experience. This role offers a highly competitive salary and excellent benefits package. ****************************
    $37k-55k yearly est. 60d+ ago
  • Billing Coordinator

    Cozen O'Connor Corporation 4.8company rating

    Account representative job in Philadelphia, PA

    Cozen O'Connor is seeking a Billing Coordinator to work within the firm's Finance department. The candidate will be amenable to working with flexible billing assignments and tasks supporting the billing and eBilling processes. Please note this is a hybrid work opportunity based in Philadelphia, 3 days in the office, 2 days remote. This position will report directly to the Manager Finance Insurance Operations. • Ability to handle a fluctuating workload based on current demand as assigned • Proficient at prioritizing requests to meet deadlines • Must be proficient in MS Word and MS Excel • Legal Billing and Aderant Expert experience preferred • Bill Blast experience a plus • Widespread knowledge of the distinct types of legal billing a plus • Strong oral and written communication skills and accuracy required • Demonstrated ability to work independently • Must be proactive, work well under pressure, and excel in a fast-paced environment • Must be self-motivated, detail-oriented, highly organized, and reliable • Have the ability to multi-task and work well in a team environment • Professional and courteous communication with clients, attorneys, paralegals, and staff required • High School diploma (or G.E.D.) required, bachelor's degree is preferred • Law firm experience preferred but not required • Generate and distribute pre-bills as requested • Process Subrogation cost and on demand invoices • Process cost adjustments and occasional time and narrative edits • Redact back up when required • Process final invoices • Review various websites for matter setups and budgeting information • Submit invoices for various websites using Bill Blast • Email invoices using Bill Blast • Ensure successful transmission of E-Bills and follow up when necessary • Manage daily billing assignments by maintaining current information on attorney preferences, proforma status, and billing cycles • Daily matter and bill group maintenance, performed in Aderant Expert • Please note that this job description is not exhaustive and additional duties may be assigned as needed
    $41k-46k yearly est. Auto-Apply 9d ago
  • Permit & Billing Coordinator

    Signarama 3.9company rating

    Account representative job in Philadelphia, PA

    Benefits: Company parties Competitive salary Free uniforms Health insurance Opportunity for advancement Paid time off Join the largest and fastest-growing sign company in Philadelphia! Signarama Philly is looking for a sharp, organized Permit & Billing Coordinator who understands the fast-paced nature of the sign industry and can keep projects moving smoothly from permit to payment. What You'll Do: Prepare and submit sign permit applications to city and township zoning/building departments Track all active permits and maintain communication with municipalities Coordinate with sales, project management, and install teams to ensure accurate documents and timelines Create and issue invoices based on completed fabrication and installations Follow up on outstanding payments and maintain accurate billing records Ensure compliance with local code requirements and landlord criteria What We're Looking For: Experience in the signage, construction, or permitting field preferred Strong administrative and follow-up skills Familiarity with Philadelphia and surrounding township zoning/permit processes is a big plus Proficient in Microsoft Excel, Outlook, and project tracking tools Detail-oriented, reliable, and a team player who can work across departments Why Join Signarama Philly? Be part of the largest sign company in the region Competitive salary & benefits (health, dental, PTO) Growth opportunities within a family-run, fast-growing business Work with major brands, franchises, and iconic local businesses Compensation: $20.00 - $25.00 per hour At Signarama, the world's leading sign and graphics franchise, we offer you an unparalleled opportunity to develop and enhance your career within the industry. Recognized globally, we have nearly 900 locations across over 60 countries, offering limitless opportunities for professional growth. Whether you're passionate about sales, have a flair for design, excel in production, or are skilled in installation or administration, Signarama has a place for you. Our expansive network provides an exceptional environment where your skills can flourish and where you can make a significant impact. Working at Signarama means joining a family of professionals who are dedicated to innovation and quality. We take pride in our collaborative culture where creativity and efficiency are rewarded. We are on the lookout for individuals who are eager to drive their careers forward and make their mark in the signage industry. Apply today and step into a career where your work will be seen and appreciated across cities and communities worldwide. Become a part of the Signarama family-where your journey can take you anywhere! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Signarama Corporate.
    $20-25 hourly Auto-Apply 60d+ ago
  • Account Services Representative I

    American Heritage Federal Credit Union 4.3company rating

    Account representative job in Philadelphia, PA

    American Heritage Credit Union, a $5+ billion credit union, has an immediate opening for an Account Services Representative. This position handles many different aspects of member accounts; answers member questions, and maintains member account records. RESPONSIBILITIES: * Conduct quality control audits for all new membership applications and\/or updates for errors and notify applicable parties accordingly of items that require correction. * Assist with cross-training Account Services staff and branch staff during departmental training. * Process all Business Development membership application requests. * Process all Fulfillment requests received through fax or email. * Virtually assist members\/co-workers with questions regarding all products and services within the credit union including, but not limited to: CD's, New Accounts, Account Modifications, Declaration of Loss, and Money Order stop payments. * Perform follow up correspondence to obtain missing application information via phone, mail, or email to applicants that applied for membership either through the mail or on‑line. * Prepare and mail Welcome Packets when member doesn't receive the packet in the mail. * Complete SSA and Medicaid account verifications by the required due date and in accordance with department procedures. * Review and enter account owners CIP (Customer Identification Program) data into Verafin. * Prepare, scan, and process negotiable items received through Image Center. * Answer phone calls, emails and HelpDesk tickets from employees and\/or members. REQUIREMENTS: * At least one to two years of experience in a credit union or other financial institution. * Intermediate mathematical skills required (calculations involving decimals, percentages, fractions, etc.). * Must be available to work rotating evening and Saturday hours. Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees. ","
    $29k-32k yearly est. 8d ago
  • Billing Specialist

    MJH Life Sciences Multimedia Medical LLC

    Account representative job in Cranbury, NJ

    At MJH Life Sciences our success is measured by your success! If you set your standards high and want to contribute to a winning team, we'll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you're right for the job, this is the place to prove it! The Billing Specialist is required to perform all invoicing functions, including (but not limited to) daily reconciliation and balancing, daily, weekly and calendar month invoicing. Create manual invoices, proformas and adjustments. Research and resolve all errors and discrepancies. Run reports and troubleshoot as needed. Comply with billing internal controls and participate in special projects. Establish and maintain positive business relationships both internally and externally to promote company goals. Essential Duties and Responsibilities: * Perform billing, adjustments, reconciliation, balancing, research and customer service related activities supporting the company's business operations * Ensure billing cycles are handled efficiently and accurately * Learn systems in a timely manner and adapt to changing processes and procedures * Comply with company and departmental policies, procedures and performance standards * Analyze and answer inquiries from internal and external customers. * Utilize systems and tools in order to achieve department objectives * Monitor new processes and workflows to ensure they work as intended * Identify opportunities for improvement * Complete administrative tasks and perform other related duties as assigned * Monitor work lists and run reports Compensation Range: $50,000 - $55,000 per year, depending on qualifications. Eligible for annual company bonus program or commission incentive based on role. The compensation offered to the candidate selected for this position will depend on several factors, including the candidate's educational background, skills, and professional experience. Benefits Overview: We're proud to offer a comprehensive benefits package, including: * Hybrid work schedule * Health insurance through Cigna (medical & dental) * Vision coverage through VSP * Pharmacy benefits through OptumRx * FSA, HSA, Dependent Care FSA, and Limited Purpose FSA options * 401(k) and Roth 401(k) with company match * Pet discount program with PetAssure * Norton LifeLock identity theft protection * Employee Assistance Program (EAP) through NYLGBS * Fertility benefits through Progyny * Commuter benefits * Company-paid Short-Term and Long-Term Disability * Voluntary Term Life & AD&D Insurance, plus Universal Life Insurance options * Supplemental Aflac coverage: Accident, Critical Illness, and Hospital Indemnity * Discounts and rewards through BenefitHub #LI-Hybrid MJH Life Sciences provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. All employees of MJH Life Sciences are employed "At Will." This means that either the employee or the Company is free to end the employment relationship at any time, for any reason, with or without cause and with or without notice.
    $50k-55k yearly Auto-Apply 15d ago
  • Collections Specialist

    Collabera 4.5company rating

    Account representative job in Philadelphia, PA

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Analyze/monitor client A/R account balances for past due • Make client contacts as per collections strategy (e.g. comfort calls, e-mails, follow-ups) • Utilize collections tools and workflow to manage contacts • Escalate collection issues to field finance managers and business as needed • Successfully handle most non-routine issues, and escalate to management issues that cannot be resolved • Ensure all work is performed in accordance with targets • Plan and organize work so that Service Level Agreement objectives are realized • Contribute ideas and actions towards the continuous improvement of processes within area of influence • Understand and apply Towers Watson's Billing processes, policies, procedures and internal control standards People Qualifications Qualifications: • 2+ years' experience in business -to- business collections • Fluency in French and English languages • Oracle (or other ERP platform) Accounts Receivable; Oracle Advanced Collections (or other Collections tool) • Experience in a shared services/internal service delivery role desirable • Professional Services (e.g. consulting, auditing, project-based) industry experience • Skilled in customer service interactions • Understanding of accounting processes • Being adaptable to learn new processes, concepts, and skills • Good data entry skills • Ability to pay attention to detail • Ability to resolve exceptions and disputes • Ability to work well under pressure and meet deadlines Additional Information To know more about the position, please contact: Sagar Rathore ****************************** ************
    $40k-65k yearly est. Easy Apply 10h ago
  • Medical Billing Specialist

    Atrium Staffing

    Account representative job in Freehold, NJ

    About Atrium: What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team. Client Overview: Our client is a long-standing and rapidly growing healthcare company in the sports/ortho space, looking for an experienced Medical Billing Specialist to join and assist their ever-growing team! Salary/Hourly Rate: $25/hr Position Overview: The Medical Billing Specialist will be responsible for the accurate application of all payments on time. Candidates must be motivated and able to work in a high-volume, fast-paced environment. Responsibilities of the Medical Billing Specialist: * Prepare and submit clean claims to various insurance companies. * Research and perform all secondary billing. * Ensure appropriate supporting documentation is received and completed. * Review and recommend claims for adjustment/write off to management. * Accurate and timely processing of claims. * Analyze and update claims submitted and rejected. * Take charge of payment posting. * Insurance follow-ups. Required Experience/Skills for the Medical Billing Specialist: * 2+ years of medical billing experience. * Knowledge of Explanation of Benefits (EOB). * Familiarity with Microsoft Excel. * Experience with collections of past due claims. * Experience in a high-volume setting. * Strong time management and communication skills. * Ability to work independently and cohesively in a team setting. Preferred Experience/Skills for the Medical Billing Specialist: * Experience with billing software eClinicalWorks. Education Requirements: * High school diploma or equivalent is required. Benefits: * Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).
    $25 hourly 6d ago
  • Legal Assistant Billing Specialist

    Greenberg Traurig 4.9company rating

    Account representative job in Philadelphia, PA

    Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting opportunity for a Legal Assistant Billing Specialist to join our Revenue Management Department. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment within the legal industry. Join our Revenue Management Team as a Legal Assistant Billing Specialist in our Philadelphia Office. We are seeking a highly skilled and meticulous professional who thrives in a fast-paced, deadline-driven environment. In this entry-level role, you will provide support to our Billing Department where you'll process, ensure accurate and timely invoicing, and collaborate with attorneys and client to manage billing inquiries and compliance. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional service. If you are someone who values precision, adaptability, and innovation, we invite you to join our team and make a meaningful impact. This role will be based in our Philadelphia office. This position reports to the Billing Supervisor of Revenue Management. The candidate must be flexible to work overtime as needed. Position Summary The Legal Assistant Billing Specialist role involves supporting the billing department in preparing, reviewing, and processing client invoices while ensuring accuracy and compliance with firm policies and client guidelines. The candidate must have strong analytical abilities, exceptional attention to detail, and excellent communication skills to liaise effectively with attorneys, clients, and administrative staff. The candidate must be eager to learn industry standard legal billing practices. Key Responsibilities Assists with editing time and expense entries in our billing software based on the requests from the Billing Attorneys. Assists with the generation of high volume of complex client invoices. Works with the Billing Specialists to ensure that all invoices are in compliance with the billing guidelines and that all required supporting documentation is compiled prior to submission. Assists with the submission of electronic bills, including all supporting documentation. Works with the Billing Specialists to monitor and immediately address any invoice rejections, reductions, and appeals as needed. Assists and respond to billing inquiries. Assists with special projects and ad hoc reports as requested. Qualifications Skills & Competencies Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation. Effectively prioritize workload and adapt to a fast-paced environment. Highly motivated self-starter who can work well under supervision, as well as take a proactive approach in a team setting. Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines. Strong analytical and problem-solving skills. Takes initiative and uses good judgment, excellent follow-up skills. Must have the ability to work under pressure to meet strict deadlines. Ability to establish and maintain positive and effective working relationships within all levels of the firm. Education & Experience Bachelor's Degree in Accounting or Finance preferred, but not required. Minimum 1-3 years of prior work experience. Technology Proficiency in Excel required. GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.
    $30k-36k yearly est. Auto-Apply 57d ago
  • : Collections Specialist/Accounts Receivable

    Artech Information System 4.8company rating

    Account representative job in Philadelphia, PA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides te chnical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Collections Specialist/Accounts Receivable Location: Philadelphia PA Duration: 12 months Key Accountabilities/Responsibilities: • Collection and accounts receivable management for AR trade customers • Ensure the complete and timely collection of accounts receivable • Analyze aged trial balance of accounts receivable • Communicate with customers and negotiate repayment terms • Respond to customer inquiries on a timely basis • Reconciliation of accounts receivable • Prepare special reports as required • Prepare and recommend credit files • Monthly reporting and journal entries • JD Edwards and other system support for the Credit Department • Credit department processes support and improvement Knowledge/Skills Required • Outstanding customer service • Outstanding communication and negotiation skills • Excellent analytical skills • Team Player • Ability manage time effectively and efficiently • Ability to handle multiple assignments and high stress situations with professionalism • Credit and accounts receivable experience preferred • Excellent knowledge of Microsoft Windows, Word, Excel and JD Edwards • College degree or equivalent experience is required and University degree is an asset • Accounting knowledge (university course or equivalent) Qualifications Collections EXP require Additional Information Thanks Shubham If you are interested, Please call me at ************ or email me shubham DOTsATartechinfoDOTcom
    $28k-37k yearly est. 60d+ ago
  • Customer Service Representative

    Plymouth Rock Assurance 4.7company rating

    Account representative job in Fort Washington, PA

    Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. • Ensure first call resolution, making the customer experience as seamless as possible. • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. • Utilize your analytical and decision-making skills to address policy changes and corrections effectively. • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills. • Analytical mindset with good decision-making abilities. • Proficiency in computer skills and data entry. • High motivation to take ownership and follow up on tasks. • Flexibility to adapt to a fast-paced, changing environment. • Ability to work weekdays and rotational Saturdays. • High school diploma required, college degree is a plus! • Spanish language proficiency is a plus! PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Annual 401(k) Employer Contribution • Free onsite gym at our Woodbridge Location • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) • Robust health and wellness program and fitness reimbursements • Various Paid Family leave options including Paid Parental Leave • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
    $33k-39k yearly est. 1d ago
  • Dispatcher/Billing Clerk

    C&C Lift Truck 3.9company rating

    Account representative job in Edison, NJ

    C&C Lift Truck is a growing forklift dealership. We are looking for a Dispatcher/Billing Clerk who is ready for a challenging and rewarding opportunity at our company. The Dispatcher/Billing Clerk serves as the liaison between C&C Lift Truck and the customers, ensuring day-to-day customer service and support is executed. The Dispatcher/Billing Clerk provides ongoing support to customer accounts and technicians. This individual assigns jobs to technicians and coordinates their daily schedule and other work activities. They are also actively involved in maintaining positive customer communication and satisfaction. Benefits include: Eligibility for overtime with management approval Paid holidays after six months of employment 1 Week PTO Time After One Year of Employment, Thereafter, Following the PTO Outlined in the Employee Handbook Earned Sick Leave per Year up to 40 Hours As Outlined in the Employee Handbook Optional Medical & Dental Benefits Optional 401(k) plan - quarterly based enrollment Responsibilities: Handles incoming service calls via phone and email. Provides real time updates to customers on expected service dates ETAs on returns, etc. Provides updates to customers when technician was scheduled but is unable to perform service work at customer site. Utilizes a proactive approach to customer service, anticipating needs and potential issues; resolves customer complaints in a timely manner. Manages assigned technicians to ensure effective completion of day-to-day service operations. Coordinates technician schedules to align customer account needs and technician capabilities. Opens Workorders for technicians in a timely fashion. Sets Technicians schedules by no later than 3 pm daily and informs scheduled customers. Codes Workorders with correct Unit ID, Make Model and Serial Numbers. Follows all special billing procedures for major accounts, including verifying correct POs are provided & entered into Workorders, work is accepted through customer portals, and amounts match approved work Manages overall job progress, ensuring field technicians are diagnosing problems within two hours of arrival at customer locations; makes recommendations for technicians to utilize the assistance of technical communicators in troubleshooting complex issues. Works with technicians to resolve problems making every effort to ensure he/she fully completes each job assigned. Establishes regular communication with account managers to resolve any ongoing issues with customers' accounts. Works closely with the Parts Department to acquire correct parts and pricing and attached correct labor time to each repair. Schedules monthly preventive maintenance work to ensure PM completion rate goals are met. Monitors technicians' timecards, maintaining accurate records for customer invoicing. Adjusts technician timecards in Tinnacity daily to correct and minimize unbilled or standby time. Reviews and submits technician payroll information to front office. Ensures technicians follow all work order procedures, keeping accurate time and parts on job, filling out PM checklists, obtaining customer signatures, closing out day, and completing jobs. Managing work in process to ensure all work orders are completed involved in a timely manner. Approves, codes, and processes jobs to ensure labor and parts detail are complete and accurate; reviews parts and labor captured on jobs and ensures jobs are closed out with accurate information in the system. Maintains professionalism on the job. Additional Responsibilities: Schedules service vehicle repairs and PMs, coordinating with technicians. Regularly promotes and sells service products to customers, generating increased revenue. Produces both verbal and written quotes of repairs to be completed. Reviews completed jobs, edits descriptions, hours, etc. Bills workorders. Performs other duties of a similar nature as required. Qualifications: High School Diploma or equivalent Proven experience as a dispatcher (preferred) Geographic understanding of New York, New Jersey and Pennsylvania is a must Proficient in Microsoft Suite (Word, Excel, Outlook) Ability to work independently and to effectively prioritize demands and execute tasks Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner Excellent customer service skills Keen attention to detail Must be able to sit stationary for several hours at a time Is reliable and punctual in reporting for work as scheduled Valid Driver's License
    $38k-52k yearly est. Auto-Apply 52d ago
  • E-Billing Coordinator (Law Firm Experience)

    Sourcepro Search

    Account representative job in Philadelphia, PA

    SourcePro Search is conducting a search for a motivated E-Billing Coordinator with over 5 years of experience in a law firm setting for a leading law firm located in Philadelphia. Preferred qualifications include proficiency in Elite Enterprise, Aderant, eBilling Hub, and experience with eBilling vendor applications. Responsible for overseeing and optimizing billing and electronic billing operations for both domestic and international clients and vendors. The ideal candidate will demonstrate robust analytical skills and exceptional customer service abilities. What You'll Do: Responsible for the administration of all electronic billing clients and vendors, including documentation, training, analysis, reporting, and security. Partner with Billing Team and entire Finance Department to analyze, identify, recommend, and implement enhancements, management reports, and troubleshooting electronic billing issues. Maintain profile for each electronic billing vendor being utilized, including policies and contact information. Communicate all e-billing guidelines and updates to key members of the Finance Team. Meet with billing attorney(s) or secretaries to discuss electronic billing processes when requested. Offer constructive solutions to reduce or eliminate electronic billing inefficiencies. Work within the Ebilling Hub and help troubleshoot/resolve electronic billing problems. Update and manage client websites. Work with Billing Assistants, as needed, to ensure compliance with all Electronic Billing Guidelines. Work with Collections Team to ensure proactive follow-up on aged invoices submitted electronically. Address all rejected invoices within two business days. Other projects and duties as assigned by the Sr. Manager-Billing & Collections or Director of Finance. Performs any and all other duties as necessary and as assigned by your supervisor for efficient functioning of the Department, Office and Firm. What You'll Bring: Associate Degree preferred. 5-plus years in similar position. Law Firm, corporate legal, or related billing department experience preferred. Elite Enterprise, Aderant, eBilling Hub, and eBilling vendor application experience preferred. Superior customer service skills. Detail oriented and excellent analytical skills. Ability to multi-task and meet deadlines in a fast-paced business environment. Computer skills: strong Excel, Word, Outlook, Elite Enterprise & eBilling vendor applications. Ability to interact with legal and administrative personnel in domestic and foreign offices. Strong written and verbal communication skills. ****************************
    $37k-55k yearly est. 60d+ ago
  • Account Services Representative I

    American Heritage Credit Union 4.3company rating

    Account representative job in Philadelphia, PA

    Job Description American Heritage Credit Union, a $5+ billion credit union, has an immediate opening for an Account Services Representative. This position handles many different aspects of member accounts; answers member questions, and maintains member account records. RESPONSIBILITIES: Conduct quality control audits for all new membership applications and/or updates for errors and notify applicable parties accordingly of items that require correction. Assist with cross-training Account Services staff and branch staff during departmental training. Process all Business Development membership application requests. Process all Fulfillment requests received through fax or email. Virtually assist members/co-workers with questions regarding all products and services within the credit union including, but not limited to: CD's, New Accounts, Account Modifications, Declaration of Loss, and Money Order stop payments. Perform follow up correspondence to obtain missing application information via phone, mail, or email to applicants that applied for membership either through the mail or on‑line. Prepare and mail Welcome Packets when member doesn't receive the packet in the mail. Complete SSA and Medicaid account verifications by the required due date and in accordance with department procedures. Review and enter account owners CIP (Customer Identification Program) data into Verafin. Prepare, scan, and process negotiable items received through Image Center. Answer phone calls, emails and HelpDesk tickets from employees and/or members. REQUIREMENTS: At least one to two years of experience in a credit union or other financial institution. Intermediate mathematical skills required (calculations involving decimals, percentages, fractions, etc.). Must be available to work rotating evening and Saturday hours. Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.
    $29k-32k yearly est. 9d ago

Learn more about account representative jobs

How much does an account representative earn in Hamilton, NJ?

The average account representative in Hamilton, NJ earns between $28,000 and $71,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in Hamilton, NJ

$45,000

What are the biggest employers of Account Representatives in Hamilton, NJ?

The biggest employers of Account Representatives in Hamilton, NJ are:
  1. Njm Insurance Group
  2. Intermountain Centers
  3. Cardinal Health
  4. Ellen Nita-State Farm Agent
  5. Ryan Salonia-State Farm Agent
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