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  • Customer Service Representative

    360 Recruiting Group

    Account representative job in New Britain, CT

    Founded in 1928, Victor Advertising has grown to become a leading promotional product company, serving clients throughout the country from our headquarters in New Britain, Connecticut. We currently are seeking an energetic, highly organized, passionate Customer Service Representative to provide assistance to the sales team to ensure customer satisfaction. Why Work with Us: Competitive rate of $20-25/hour to start and additional bonus opportunities (annual bonus, commission opportunities) Highly creative environment with ongoing training and development offered Medical Insurance 401k Plan Participation Small company environment so you can have a significant impact and real opportunities for growth Discounted merchandise and more! The Position: The Customer Service Representative is a crucial role that supports the sales team and more importantly, is accountable for the client's order experience. This position is responsible for guaranteeing that clients' orders are submitted to our preferred partner suppliers with accuracy and a sense of urgency to ensure on-time delivery. Additionally, the Customer Service Representative will collaborate with the sales team and management to identify improvements in processes and customer retention. This position will have client interaction to make certain the buying experience meets expectations from beginning to end. About You: Having prior experience in a detailed-oriented, fast-paced customer service role, you know how to set priorities, multi-task and work well under pressure You are highly organized and have an eye for accuracy Communication is one of your strengths and you'll have no problem communicating with clients, supplier partners, and internal teams Establishing and maintaining relationships with clients comes naturally to you You are a self-starter who takes initiative to seek answers under firm deadlines You are punctual and willing to work so that critical items are completed for the day Having excellent computer skills, you are proficient in using Office 365 software, and can learn proprietary order-entry management software We are continuing to grow and expand the business and it's an exciting time to join the team. If you are looking to join an innovative, supportive, and creative company that values its employees, we want to hear from you! Learn more about Victor Advertising Services at https://www.victoradvertising.com/. 360 Recruiting Group is the trusted partner to many small to mid-sized businesses throughout New England. As a dedicated partner, we work as an extension of their organization, offering full-service recruiting to hire for direct and permanent positions with our clients.
    $20-25 hourly 8d ago
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  • Customer Service Representative

    American Leak Detection, Inc. 3.8company rating

    Account representative job in Bridgeport, CT

    Answering the phones Explaining our services to potential clients Manage the customer experience Scheduling of appointments Dispatch, routing, and scheduling of jobs for our technicians Shift: 8 hour daytime shift, full-time Availability: General wor Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Construction
    $31k-39k yearly est. 5d ago
  • Customer Service Representative

    Amphenol RF

    Account representative job in Danbury, CT

    JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years. At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths. The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics. DUTIES AND RESPONSIBILITIES Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity. Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's. Maintain and update customer master data, pricing, and delivery terms in ERP systems. Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction. Handle customer complaints and process returns and credits in a timely manner. Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment. Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission. Provide backup within the Customer Service team as required. Build sustainable relationships of trust through open and interactive communication. Adhere to company procedures, guidelines and policies. Any other Ad hoc duties as assigned by Customer Service Manager. EDUCATION/EXPERIENCE REQUIREMENTS Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment. Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications. Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment. Hands-on experience with EDI transaction sets preferred. Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions. Positive attitude, reliable, highly organized and a strong attention to detail required. Other requirements as necessary. Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
    $30k-38k yearly est. 4d ago
  • Billing Clerk

    Collabera 4.5company rating

    Account representative job in Windsor, CT

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Billing Clerk- WMIJP00066714 Duration: 5+ months Location: 415 DAY HILL RD Windsor Connecticut USA 06095 Pay Rate: $15.00/ hour Job Summary: Compiles data and prepares company invoices and bills. Responsible for approximately 3 to 6 Post Launch National Billing Customers. The position will be responsible for: • Processing service provider invoices in a timely manner to ensure prompt payment and to avoid vendor stop services • Reviewing vendor payables/unbilled revenue and determining root cause analysis and path to resolution • Monitoring client billing tickets, identify the root cause of the ticket and follow through to resolution • Analyzing and reviewing client bills to ensure accurate, complete and on-time billing • Updating Client Standard Operating Procedures (SOPs) with any core specific client requirements • Complying with all applicable Sarbanes Oxley (SOX) requirements • Providing excellent customer service to external and internal customers Additional Information All your information will be kept confidential according to EEO guidelines.
    $77k-102k yearly est. 60d+ ago
  • Symmetry Partners - Account Services Representative

    HR & Talent Acquisition

    Account representative job in Glastonbury, CT

    Job Description The Account Services Representative is a full-time, non-exempt position reporting to the Director of Operations. This position is dedicated to supporting advisors with financial account-related servicing and maintenance needs. The position focuses on managing the account lifecycle from new account setups through ongoing maintenance while providing excellent service, onboarding support and guidance on platform usage. This position works extensively with custodians, internal systems and cross-departmental teams to ensure accurate, timely and efficient handling of financial account service requests. This role serves as a primary operational point of contact for advisor, firm, and custodian-related service requests and owns a broad portfolio of account, advisor administration, and platform support casework. Key Responsibilities: Advisor and Relationship Support: Serve as the primary point of contact for account servicing requests, platform usage questions, and best practices guidance. Directly manage and resolve service requests, including documentation tracking, alert triage, envelope status monitoring, and third-party data exports; escalate issues as appropriate. Onboard and train new advisors and their staff on relevant tools, systems, and resources. Collaborate with the Sales team and other internal teams to deliver a coordinated, high-touch advisor support experience. Account Management and Maintenance: Process all new account paperwork ensuring completeness and accuracy before submitting requests to custodians and updating internal systems. Manage account funding and maintenance requests (e.g., asset transfers, address changes, firm and advisor changes, beneficiary updates, ongoing standing instructions) in a timely fashion. Coordinate internal and external data feeds, setups with custodians, the platforms and internal stakeholders to ensure proper setup. Maintain up to date forms and ensure their accuracy within internal systems Serve as first-line support for login, registration, and role-based access issues. Operational Support & Administrative Duties: Perform regular audits for data accuracy across core systems, including the CRM and financial platforms ensuring all required information is completed and up to date at all relevant record levels. Monitor and address daily custodian alerts related to account servicing. Investigate accounts no longer feeding downloading to financial platform, ensuring only active, billable accounts remain in the database. Prepare and distribute quarterly performance reports and ad hoc advisor or internal operational reports as requested. Handle the generation and mailing of Negative Consent Letters for firm changes and other required notifications. Participate in a rotation for managing and distributing daily physical mail. Minimum Competencies & Qualities: Required: Strong understanding of account administration and maintenance processes. Proficiency with CRM software, financial platforms, and/or digital signature/document management tools. Excellent organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment. High attention to detail and accuracy, particularly with paperwork, data entry and system updates. Effective written and verbal communication skills to interact with Advisors, custodians, and internal teams. Strong problem-solving skills and analytical skills to resolve errors and situations efficiently Ability to navigate and interpret technology platforms and internal reporting tools Working knowledge of data integrity best practices and experienced with maintaining accurate client records across multiple systems. Key Attributes: Exceptional client service mindset with a commitment to building and maintaining strong relationships. Proactive and resourceful in identifying issues and resolving them before they escalate. Adaptable to changing priorities, procedures, and technology enhancements. Team-oriented with a willingness to collaborate and share knowledge. Self-motivated and able to work independently while meeting deadlines. Professional demeanor with a high degree of discretion and confidentiality. Continuous improvement mindset, seeking opportunities to enhance processes and workflows. Comfortable taking ownership of tasks from start to finish.
    $30k-38k yearly est. 2d ago
  • Billing Coordinator (Law Firm)

    Creative Financial Staffing 4.6company rating

    Account representative job in Bridgeport, CT

    Salary $75K-$85K Billing Coordinator Compiles, Manages, and executes Attorney billing. May also perform a variety of other Accounting and Bookkeeping duties according to established policies and procedures. Maintains contact with Attorneys, staff, and clients and observes confidentiality of client and firm matters. Essential Job Functions: Compiles and bills attorney hours to client every month Reviews and edits proforma bills in response to attorney requests Apply retainer funds as directed by attorney Process write-offs following firms policy Generate complex bills in a timely manner Handle a high volume of bills per month Effectively interact and communicate with attorneys, legal administrative assistants, and clients Review and verify accuracy of billing and supporting documentation as required Research and respond to inquiries regarding billing issues and problems Assist in the creations of new billing formats as needed Create billing schedules and various other analyses as required Create and print final client billing Create and distribute monthly reports Filing duties as needed Education, Experience, and Skills: 5+ years hands on billing experience in a Law Firm. Elite, Aderant software experience a huge plus Demonstrated proficiency in MS Office #INJAN2026 #LI-RG1
    $75k-85k yearly 2d ago
  • Billing Specialist

    Legal 4.5company rating

    Account representative job in East Haven, CT

    A law firm in East Haven, Connecticut, seeks a full-time experienced Billing Specialist for its well-established practice. Current legal billing experience and law firm billing software are required. Join a family-friendly environment with a close knit team of professionals. The Billing Specialist reports directly to the Comptroller and owners and is responsible for providing outstanding service to the firm's attorneys, personnel, clients, and vendors. The law firm Billing Specialist will be responsible for all aspects of client billing and have the motivation and ability to hit the ground running in a fast-paced environment. The qualified legal billing specialist candidate must be flexible, highly committed to exceptional quality and accuracy, enjoy teamwork, and support the firm's goals in providing excellent client service with professionalism. Responsibilities - Legal Billing Specialist • Audit pre-bills, verify time entries, and ensure accurate client invoices. • Enter attorney time, meeting daily, weekly, and monthly deadlines. • Daily client contact and case/matter set-up upon case intake. • Generating timely client invoices. • Follow-through, tracking, and reporting of multiple matters and progress. • Data entry, editing, customizing, and processing of client invoices. • Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives. • Assist in resolving client billing inquiries and issues. • Enter client payments received. • Manage contingency billing and hourly billing, managing each billing method accordingly. • Track contingency case expenses with detail and proficiency. • Assist Controller with A/R and A/P tasks as needed. Qualifications - Legal Billing Specialist • 4+ years of legal billing experience in professional services or a law firm. • Strong skillsets of 10-key, Word, Excel, and Outlook. Timeslips experience a plus. • Law firm billing software experience. Case management software expertise is a plus. • Exceptional organizational skills, follow-up skills, and very close attention to detail. • Excellent written and oral communication skills. • Ability to work well in a dynamic, fast-paced environment and meet deadlines. • Ability to manage multiple tasks and projects with competing requirements. • Committed to white-glove client service (internal and external). • Consistent attendance, punctuality, reliability, and accountability. • Real estate closings and evictions accounting experience is a plus. Requirements - Legal Billing Specialist Bachelor's degree in business, finance, or a related field, or equivalent experience. Minimum 4 years' experience in law firm operations, billing, or office finance management. Strong knowledge of legal billing practices and basic accounting (time entry, trust accounts, AR, expense analysis, prebills, credits, math, records, credit card processing). Law firm billing software experience. Exceptional computer technical, keyboarding and organizational skills. Compensation and Benefits Salary Range: $65,000-68,000 annually, depending on experience Work location: On-site and in person, Monday - Friday, 40-hour workweek Office hours are 8:30 to 5:30 or 9:30-6:30 Benefits package offered
    $65k-68k yearly 9d ago
  • Account Management Specialist

    4Allpromos

    Account representative job in Old Saybrook, CT

    Description: About Us At 4AllPromos, we empower individuals and organizations to share their message with the world through customized promotional products. We believe great products are only part of the equation delivering an exceptional, thoughtful customer experience is just as important. As we continue to grow, were looking for motivated candidates who are excited to help us bring that experience to life. As an Account Management Specialist, you will play a key role in ensuring orders move forward smoothly, accurately, and with minimal friction for the customer. By combining strong communication, organization, and problem-solving skills, you will help create positive, confidence-building experiences for our customers and support long-term satisfaction. This role is ideal for someone who enjoys helping customers, works well independently, and takes pride in being a dependable point of contact throughout the order lifecycle. Requirements: Key Responsibilities Engage with customers (via email and phone) to understand their needs, offering tailored solutions and product recommendations to meet or exceed expectations Ensure customers have an easy, confidence-building experience throughout the order process Follow up diligently on pending customer responses, approvals, artwork, or confirmations Exercise sound judgment to determine next steps independently, escalating issues only when appropriate Set clear expectations around next steps, requirements, and timelines Accurately document customer communications and order updates in internal systems Follow established workflows while applying flexibility and judgment when customer situations require nuance Who You Are: Someone who genuinely enjoys making customers happy and takes pride in delivering great service A problem-solver who is motivated to find solutions and create positive outcomes A strong communicator who can connect with customers, build trust, and explain information clearly An active listener who seeks to understand customer needs before proposing solutions Highly organized and detail-oriented, ensuring each order is handled accurately and efficiently Energetic, adaptable, and eager to learn and grow in a fast-paced environment Collaborative professional who champions a 'One Team' approach, intentionally leveraging the expertise of cross-functional partners to drive the best results for our customers. To succeed and thrive in this role, you will also be expected to support additional projects and responsibilities as business needs evolve. What You Bring Experience in customer service, order management, or customer operations Strong written and verbal communication skills Excellent interpersonal skills and sound decision-making ability A proactive, positive attitude with a focus on solutions and customer satisfaction High attention to detail and strong follow-through Ability to manage multiple orders and priorities simultaneously Strong judgment and the ability to work autonomously Customer-first mindset with pride in delivering a smooth, professional experience Familiarity with eCommerce, custom products, or order-driven workflows Comfort with technology; experience with Google Workspace and CRM systems is a plus 4AllPromos is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We welcome applications from individuals of all backgrounds and strive to create a supportive and inclusive environment for all employees. PI72f1c78c6393-31181-39469433
    $41k-66k yearly est. 8d ago
  • Service Billing Specialist

    New England Mechanical Services 3.9company rating

    Account representative job in South Windsor, CT

    About Us We offer single-source facilities services solutions, including engineering, design, installation, repair, maintenance and operations for commercial real estate, financial, healthcare, technology, educational, and industrial facilities. Job Summary New England Mechanical Services, Inc is currently looking for a Service Billing Specialist responsible for performing weekly service order billing using standard cost accounting methodology to maintain accurate service order costing for multiple service groups located throughout the New England states. The role requires a thorough understanding of service agreements to ensure timely and accurate billing, as well as compliance with tax and prevailing wage laws in each state where work is performed. This is a fast-paced position that involves processing a high volume of service orders weekly. #nemsi Essential Duties & Responsibilities Perform weekly service order billing using standard cost accounting methodology. Maintain accurate service order costing for several service groups across New England. Understand and apply all aspects of service agreements to ensure billing accuracy. Ensure compliance with state-specific tax and prevailing wage laws. Process a large volume of service orders in a timely manner. Collaborate with internal teams to resolve billing discrepancies and maintain data integrity. Qualifications Education: 2-to-4-year college degree required. Experience: 2-3 years of billing experience or direct customer service experience required, preferably in a contractor/service trade capacity. Strong bookkeeping knowledge. Experience with billing or customer management within accounting software (e.g. SAP, Oracle, JD Edwards). Technical Skills: Proficiency with Microsoft Office (Outlook, Word, Excel). Comfortable with technology and accounting systems. Soft Skills: Strong written and oral communication skills. Excellent organizational skills and attention to detail. Self-starter with strong follow-up skills. Ability to objectively analyze and solve problems through research and understanding. Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Affirmative Action Policy Please review our Affirmative Action Policy. Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.
    $39k-54k yearly est. Auto-Apply 14d ago
  • Billing Specialist - Central Business Office

    Pact MSO, LLC

    Account representative job in Branford, CT

    Job Description Salary Range: $22.00 to $26.00 an hour By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company. COVID-19 and Flu Vaccine Considerations Masks are optional for employees, visitors, patients, vendors, etc. All employees are strongly encouraged and recommended to obtain the COVID-19 vaccination routinely. Proof of annual flu vaccination is required for all employees. PACT MSO, LLC is a management service organization that supports a large multi-specialty practice of providers. We are currently looking for an experienced Medical Billing Specialist who will be working in Branford Monday through Friday from 8:30am to 5:00pm. This is not a remote position. The Medical Billing Specialist is a critical member of the team who is responsible for the review and submission of clean claims, researching insurance denials and having ownership of assigned accounts receivable for third-party claims. Superior customer service skills in this role are essential to support our patients and multi-specialty practices with collecting accurate insurance information, assigning financial responsibility and bringing account balances to zero. Essential Functions: Ensure accurate entry of CPT/HCPCS and ICD-10 codes based on documentation. Prepare, review and submit clean claims to insurance Resolve payer-specific clearing house rejections. Work directly with the insurance company, healthcare provider, and patient to get claims processed and paid in a timely fashion. Submit appeal letters and provide supporting medical documentation upon request. Verify patients' insurance coverage and assist with coordination of benefits. Support patients/guarantors by answering incoming patient phone inquiries. Perform self-pay balance outreach, make payment arrangements and send statements to collect on outstanding patient accounts. Collaborate with revenue team members and coders, front desk staff, practice supervisors. Miscellaneous Data Skills and Knowledge Excellent customer service skills including written and verbal communication. Strong communication skills to create positive interactions with internal and external parties. Knowledge of HIPAA regulations and the ability to handle confidential information. Understanding of Medicare, Medicaid and third-party payer billing requirements. Working knowledge of common registration, billing and insurance claims follow-up practices. Familiarity with billing compliance and reimbursement Ability to quickly navigate and work within the electronic medical record, clearinghouse and payer websites. Ability to work independently and efficiently to meet established productivity Education and Experience: High School diploma or equivalent 3 years of physician billing experience Epic experience preferred Clearinghouse experience to manage electronic claims
    $22-26 hourly 17d ago
  • Billing Specialist (Outpatient Clinic)

    First Choice Health Centers 4.2company rating

    Account representative job in East Hartford, CT

    First Choice Health Centers is looking for a Billing Specialist to perform billing and collection activities for assigned providers, patients and insurance accounts. This individual will be responsible for coordinating all aspects of the billing process for multiple lines of service - medical, dental behavioral health, optometry, podiatry and OB/GYN. This position is located in East Hartford, CT. Why First Choice? We are committed to you! We offer great training, great benefits, career growth and employee well-being! * Medical, Dental and Vision Insurance for employees working 30 hours or more * 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year * Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment * Company paid Life insurance * Voluntary Term, Whole Life, Accident and Critical Care Insurance * Complimentary premium Calm Health membership (#1 mental health app) * Recognition programs * Paid Basic Life Support certification with renewal every 2 years. * Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm. There is one late night until 6 pm but you will get out on Friday at 3 pm. * The hourly range for this position is $18.00 - $24.00/hour. Pay is based on several factors including but not limited to work experience certifications, etc. For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org. Minimum Knowledge, Skills & Abilities Required: * Knowledge of accounting; math skills * Knowledge of medical and billing terminology * Knowledge of EHR and Electronic Billing * Knowledge of 270/271 and 835/837 Experience and Training: * College level education in Accounting, Finance, Medical Billing or Healthcare can be substituted with work experience. * Graduate of an Accredited Medical Assistant Program * 2 + years of billing/collections experience in a healthcare of insurance environment. Experience with ICD-9/10 and CPT coding is highly desired * Knowledge of healthcare carriers and payer requirements * Familiarity with billing software like eClinicalWorks Standard Job Duties: * Preparing and submitting billing data and medical claims to insurance companies * Ensuring accurate patient information and up-to-date medical records * Maintaining billing software, updating rate changes, and generating financial reports * Resolving billing discrepancies and appealing denied claims * Ability to assess financial summaries and spot discrepancies for accurate billing * Prioritizing tasks to stay organized and meet deadlines * Checking each insurance payment for accuracy and compliance with contract discount * Calling insurance companies regarding any discrepancy in payments if necessary * Identifying and billing secondary or tertiary insurances * Answering patients' billing and insurance inquiries, as well as handling complaints * Reviewing accounts for possible assignment and making recommendations to the Billing Supervisor, also preparing information for the collection agency * Maintaining strictest confidentiality; adhering to all HIPAA guidelines and regulations * Processing claims and following up with insurance companies * Reviewing patient bills for accuracy and completeness and obtaining any missing information * Following up on unpaid claims within the standard billing cycle timeframe * Review, research and respond to correspondence from insurance companies, attorneys and patients * Contact patients as needed to collect appropriate information or to collect patient balances. * Identify, verify and document account adjustments according to established policy and procedures. * Ensure service level and productivity requirements are met as it relates to reimbursement of accounts, resolution of tasks and response to inquiries etc. * Maintain positive working relationships with internal and external customers by providing superior customer service. * Utilize Medical and Billing Terminology. * Adhere to Clean Claims Act and HIPAA policy and procedures. COVID-19 considerations: Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply. First Choice is a drug-free workplace. Candidates are required to pass a drug test, including testing for marijuana, before beginning employment. First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
    $18-24 hourly 27d ago
  • Billing Specialist

    Monzingo | Legal

    Account representative job in East Haven, CT

    Job Description A law firm in East Haven, Connecticut, seeks a full-time experienced Billing Specialist for its well-established practice. Current legal billing experience and law firm billing software are required. Join a family-friendly environment with a close knit team of professionals. The Billing Specialist reports directly to the Comptroller and owners and is responsible for providing outstanding service to the firm's attorneys, personnel, clients, and vendors. The law firm Billing Specialist will be responsible for all aspects of client billing and have the motivation and ability to hit the ground running in a fast-paced environment. The qualified legal billing specialist candidate must be flexible, highly committed to exceptional quality and accuracy, enjoy teamwork, and support the firm's goals in providing excellent client service with professionalism. Responsibilities - Legal Billing Specialist • Audit pre-bills, verify time entries, and ensure accurate client invoices. • Enter attorney time, meeting daily, weekly, and monthly deadlines. • Daily client contact and case/matter set-up upon case intake. • Generating timely client invoices. • Follow-through, tracking, and reporting of multiple matters and progress. • Data entry, editing, customizing, and processing of client invoices. • Create invoices for work performed by attorneys and paralegals in accordance with established Firm guidelines and client directives. • Assist in resolving client billing inquiries and issues. • Enter client payments received. • Manage contingency billing and hourly billing, managing each billing method accordingly. • Track contingency case expenses with detail and proficiency. • Assist Controller with A/R and A/P tasks as needed. Qualifications - Legal Billing Specialist • 4+ years of legal billing experience in professional services or a law firm. • Strong skillsets of 10-key, Word, Excel, and Outlook. Timeslips experience a plus. • Law firm billing software experience. Case management software expertise is a plus. • Exceptional organizational skills, follow-up skills, and very close attention to detail. • Excellent written and oral communication skills. • Ability to work well in a dynamic, fast-paced environment and meet deadlines. • Ability to manage multiple tasks and projects with competing requirements. • Committed to white-glove client service (internal and external). • Consistent attendance, punctuality, reliability, and accountability. • Real estate closings and evictions accounting experience is a plus. Requirements - Legal Billing Specialist Bachelor's degree in business, finance, or a related field, or equivalent experience. Minimum 4 years' experience in law firm operations, billing, or office finance management. Strong knowledge of legal billing practices and basic accounting (time entry, trust accounts, AR, expense analysis, prebills, credits, math, records, credit card processing). Law firm billing software experience. Exceptional computer technical, keyboarding and organizational skills. Compensation and Benefits Salary Range: $65,000-68,000 annually, depending on experience Work location: On-site and in person, Monday - Friday, 40-hour workweek Office hours are 8:30 to 5:30 or 9:30-6:30 Benefits package offered
    $65k-68k yearly 10d ago
  • Logistics Billing Specialist

    FS Staffing

    Account representative job in Bloomfield, CT

    Job Board Only - No Asmts Allowed FS Staffing is now hiring a Logistics Billing Specialist in Hartford, CT - Apply now! Job Title: Logistics Billing Specialist Pay Rate: $19/hr. Shift: 1st Benefits: Medical, Dental, AD&D, PSL Key areas of responsibility: Accounts Payable Processing Carrier Rate verifications. Weekly Cost Report Data Entry in Excel. Maintain and track documents related to assigned loads to carriers and their agreed rates and fees to the customers. Complete the 3-way matching verification for the payment process of invoices. Set invoices up for approval and payment Reconciliation of payments Resolve invoice discrepancies Correspond with vendors and respond to inquiries Qualifications: Strong Microsoft Excel, Outlook, and Word Proficiency. Good organizational skills Strong sense of teamwork Able to adhere to strict deadlines #IND-M
    $19 hourly 29d ago
  • Billing Clerk

    Augment 3.5company rating

    Account representative job in Windsor, CT

    Job Title: Billing Representative Pay Rate: $22/hour Interview Process: Microsoft Teams Work Environment: Fast-paced, collaborative The Billing Representative supports the billing team by assisting with invoice generation, account reconciliation, and backlog cleanup in preparation for an upcoming ERP system transition. This role requires strong attention to detail, critical thinking, and the ability to work cross-functionally in a high-volume billing environment. Essential Duties & Responsibilities To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Learn existing billing processes and assist with backlog cleanup ahead of an ERP system change. Support documentation creation for the new ERP system and assist with special billing projects. Compile, review, and organize billing documents including invoices, purchase orders, service orders, and checks. Verify, post, and reconcile business transactions in ledgers, spreadsheets, and databases. Generate accurate invoices and monitor revenue-generating activity to ensure timely billing. Review rental orders, purchase orders, and service orders for accuracy and completeness prior to posting. Prepare and review reports related to billing and operational activity. Identify and resolve discrepancies in billing reports and documentation. Communicate effectively via email and Microsoft Teams with internal teams and stakeholders. Respond to billing-related inquiries from employees, vendors, clients, and customers in a professional manner. Qualifications Top Responsibilities Reviewing purchase orders and service orders to prepare for posting or cleanup. Learning current billing workflows and documenting processes for ERP migration. Reviewing rental orders for accuracy and required corrections. Assisting with special billing-related projects as assigned. Qualifications & Skills Strong attention to detail and ability to manage multiple priorities. Critical thinking and problem-solving skills in a complex billing environment. Proficiency in Microsoft Excel and general computer applications. Experience with Microsoft Navision is a plus. Strong written and verbal communication skills. Ability to work effectively in a fast-paced, cross-departmental environment. Work Environment This role works closely with current billing staff and may collaborate with other departments within WMCS. Success in this position requires adaptability, teamwork, and a willingness to learn complex billing processes.
    $22 hourly 10d ago
  • Dental Billing Specialist

    Fair Haven Community Health Care 4.0company rating

    Account representative job in New Haven, CT

    Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose Fair Haven prides itself on efficient billing services including the filing of claims, appeals processing, authorizations, and, above all, a great passion for helping individuals obtain treatment. The Billing Specialist/Dental Authorization Coordinator works with the Billing and Dental department verifying benefits for patients and ensuring benefits quoted are accurate and detailed. Duties and responsibilities The Billing Specialist/ Dental Authorization Coordinator maintains the professional reimbursement and collections process for the dental program. Typical duties include but are not limited to: Billing Performs billing and computer functions, including data entry, documentation review and encounter posting Prepares and submits clean claims to various insurance companies either electronically or by paper when necessary Work claims and claim denials to ensure maximum reimbursement for services provided Carrier Authorizations Verifying patients' insurance and obtaining coverage breakdowns Creating ABNs as needed based on coverage Schedule/treatment plan reviews for carrier authorization Obtaining and logging prior authorizations for procedures as mandated by carriers. Collections (Self-pay) Prepare, review and send patient statements Process and send “collections” letters for outstanding balances Process all returned mail Answer incoming patient billing phone calls, work to resolve patient issues Initiating collection calls and setting up and maintaining payment arrangements Follow collections process as outlined in FHCHC billing guideline Qualifications High School diploma or GED is required. Experience in a dental setting is essential. The ideal candidate will have a minimum of one year of dental authorizations and billing experience; excellent Interpersonal skills, accuracy and attention to detail a must. The selected candidate will have the ability to work in a team environment or independently; to meet all established deadlines, metrics and assignment goals at all times and have oral and written proficiency in English. Bi-lingual in English and Spanish is highly preferred. He/she must be able to use computer and multi-lined telephones; have an understanding of dental terminology and knowledge and experience in billing and authorization practices specific to Medicaid. Please note candidates must be able to commute to our New Haven and Branford, Connecticut Offices. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
    $37k-45k yearly est. Auto-Apply 26d ago
  • Insurance & Billing Specialist - Posting Focused

    Archway Dental Partners

    Account representative job in Danbury, CT

    Full-time Description Join Connecticut's premier doctor led multi-specialty group practice, where we deliver patient-centric care with compassion and respect. Committed to exceeding expectations, we proactively seize every opportunity to elevate the patient experience and enhance clinical outcomes. At Archway Dental Partners we embody our core values of respect, quality care, and compassion daily, striving to fulfill our mission of fostering the highest quality care for all patients. Our company culture guides our success, which is at the core of everything we do. We are currently seeking a highly motivated and detail-oriented Insurance & Billing Specialist to join our growing team. This role will focus on payment posting and is ideal for someone with strong analytical skills, who enjoys working behind the scenes to ensure that patient accounts are accurate, insurance payments are properly reconciled, and records are meticulously maintained. Your attention to detail and efficiency in posting payments will directly support our practice's success. Responsibilities include, but are not limited to: Accurately post insurance and patient payments across multiple providers and office locations. Review Explanation of Benefits (EOBs) and remittance to ensure correct application of payments, adjustments, and write-offs. Balance and reconcile payment batches daily. Identify and correct posting discrepancies, underpayments, and overpayments. Monitor and follow up on unapplied payments and credit balances. Respond to billing disputes and resolve them efficiently with minimal supervision. Work collaboratively with the billing and insurance team to resolve posting issues and ensure timely reimbursement. Assist in maintaining up-to-date patient ledgers and provide support for billing inquiries. Support claims management by ensuring payments match expected reimbursements based on fee schedules and contracted insurance rates. Communicate effectively with team members to ensure accurate and complete patient financial records. Maintain HIPAA compliance and protect patient confidentiality in all activities. Requirements Superior customer service skills, with the ability to infuse personality, empathy, and enthusiasm into each patient contact 1+ year of experience in dental or medical payment posting, billing, or insurance coordination Familiarity with dental PPO insurance plans and EOB interpretation Strong communication and negotiation skills with a professional, positive attitude Working knowledge of dental terminology and patient ledgers Excellent attention to detail and ability to multitask Familiarity with Dentrix Ascend (a plus!) Ability to work Monday-Friday, 8:00 AM-5:00 PM, on-site in Danbury, CT Benefits Comprehensive Medical, Dental, and Vision plans for the family 401(k) with employer contribution Flexible spending account Employer paid life insurance (equivalent to $50,000) Referral program Paid holiday, vacation, and sick time Voluntary benefits through AFLAC At Archway Dental Partners, we're committed to supporting you. We're a supportive collective of outstanding practices with dental excellence as our keystone. We stand for the wellbeing of our providers and patients. Our clinical teams and support system collaborate for the greater good. You're welcome here. Let's grow together. Apply today to learn more and get connected with us. Salary Description $20-25 per hour, depending on experience
    $20-25 hourly 60d+ ago
  • Early Stage Collections Specialist, I (11am to 8pm EST shift)

    Carrington Mortgage 4.5company rating

    Account representative job in Westfield, MA

    Come join our amazing team and work a hybrid schedule! The work hours will be Monday through Friday from 11am to 8pm EST. The Early Stage Collections Specialist will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. Contact borrowers in the early stages (1-59 days) of the delinquency cycle and negotiate payment arrangement to bring borrowers current. In the event a borrower is unable to bring the account current, representatives thoroughly review the borrower's current financial situation and offer additional options depending on the circumstance. They also provide support to inbound Customer Service on high inbound volume days. Individual must perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. This role generally performs work of low to moderate complexity. Incumbents are able to perform collections and customer service activities and may still be learning the more complex mortgage concepts and call types. The target pay range for this position is $21.50 - $22.50 per hour plus monthly incentive bonus. An additional $1.50/hr can be added for the Spanish bilingual skill set as well as an additional $1.50 for working 12pm to 9pm. What you'll do:. Evaluates and helps determine the borrower's ability to pay, and collects appropriate financial information in a courteous and professional manner, striving for first-call resolution and in compliance with all applicable regulations. Counsels borrowers on their options through education of alternative solutions. Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls. Provide alternatives to borrowers who demonstrate the ability and or inability to pay, by educating them on repayment plans, loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing. Negotiate reasonable payment arrangements with borrowers, initiate and explain required documents to complete a borrower “Request for Mortgage Assistance” package in compliance with department policies and procedures. May function as the single point of contact for a borrower. May need to escalate borrowers to a licensed Loss Mitigation associate for specific workout details. Provide status on payments and payoff inquiries; verify payment history and new servicer contact information; process payments. Assist with loan servicing website payments, denied access, password resets. Respond to escrow, loss draft and closing document inquiries. Provide status on a wide variety of servicing functions including payment/credit disputes, escrow refunds/shortage, loss draft, short sale, Deed in Lieu of Foreclosure, modification/refinance requests, repayment plans, and additional mortgages activities. What you'll need: High school diploma or equivalent work experience Less than one (1) year collections experience in a customer service/call center environment and /or loan servicing experience Experience in the Banking, Mortgage/Loan Servicing industries preferred. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
    $21.5-22.5 hourly Auto-Apply 60d+ ago
  • Billing Clerk

    Collabera 4.5company rating

    Account representative job in Windsor, CT

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Billing Clerk- WMIJP00066714 Duration: 5+ months Location: 415 DAY HILL RD Windsor Connecticut USA 06095 Pay Rate: $15.00/ hour Job Summary: Compiles data and prepares company invoices and bills. Responsible for approximately 3 to 6 Post Launch National Billing Customers. The position will be responsible for: • Processing service provider invoices in a timely manner to ensure prompt payment and to avoid vendor stop services • Reviewing vendor payables/unbilled revenue and determining root cause analysis and path to resolution • Monitoring client billing tickets, identify the root cause of the ticket and follow through to resolution • Analyzing and reviewing client bills to ensure accurate, complete and on-time billing • Updating Client Standard Operating Procedures (SOPs) with any core specific client requirements • Complying with all applicable Sarbanes Oxley (SOX) requirements • Providing excellent customer service to external and internal customers Additional Information All your information will be kept confidential according to EEO guidelines.
    $77k-102k yearly est. 13h ago
  • Dental Billing Specialist

    Fair Haven Community Health Care 4.0company rating

    Account representative job in New Haven, CT

    Job Description Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose Fair Haven prides itself on efficient billing services including the filing of claims, appeals processing, authorizations, and, above all, a great passion for helping individuals obtain treatment. The Billing Specialist/Dental Authorization Coordinator works with the Billing and Dental department verifying benefits for patients and ensuring benefits quoted are accurate and detailed. Duties and responsibilities The Billing Specialist/ Dental Authorization Coordinator maintains the professional reimbursement and collections process for the dental program. Typical duties include but are not limited to: Billing Performs billing and computer functions, including data entry, documentation review and encounter posting Prepares and submits clean claims to various insurance companies either electronically or by paper when necessary Work claims and claim denials to ensure maximum reimbursement for services provided Carrier Authorizations Verifying patients' insurance and obtaining coverage breakdowns Creating ABNs as needed based on coverage Schedule/treatment plan reviews for carrier authorization Obtaining and logging prior authorizations for procedures as mandated by carriers. Collections (Self-pay) Prepare, review and send patient statements Process and send “collections” letters for outstanding balances Process all returned mail Answer incoming patient billing phone calls, work to resolve patient issues Initiating collection calls and setting up and maintaining payment arrangements Follow collections process as outlined in FHCHC billing guideline Qualifications High School diploma or GED is required. Experience in a dental setting is essential. The ideal candidate will have a minimum of one year of dental authorizations and billing experience; excellent Interpersonal skills, accuracy and attention to detail a must. The selected candidate will have the ability to work in a team environment or independently; to meet all established deadlines, metrics and assignment goals at all times and have oral and written proficiency in English. Bi-lingual in English and Spanish is highly preferred. He/she must be able to use computer and multi-lined telephones; have an understanding of dental terminology and knowledge and experience in billing and authorization practices specific to Medicaid. Please note candidates must be able to commute to our New Haven and Branford, Connecticut Offices. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR WgBHAxMELv
    $37k-45k yearly est. 27d ago
  • Accounts Receivable Specialist

    Creative Financial Staffing 4.6company rating

    Account representative job in Lebanon, CT

    A client of CFS is currently hiring for an Accounts Receivable Specialist Why Work Here? Well-established, growing company with a strong reputation in the industry Supportive leadership that values training and career development Responsibilities of the Accounts Receivable Specialist The Accounts Receivable Specialist will be responsible for assisting with billings and collections Support month-end processes The Accounts Receivable Specialist will help manage customer accounts and incoming payments Ensure financial records are accurate and up to date Preferred Qualifications of the Accounts Receivable Specialist The Accounts Receivable Specialist should have some experience, or related degree Must be organized and detail-oriented Salary: $50-58k Accounts Receivable Specialist
    $50k-58k yearly 2d ago

Learn more about account representative jobs

How much does an account representative earn in Hartford, CT?

The average account representative in Hartford, CT earns between $26,000 and $66,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in Hartford, CT

$41,000

What are the biggest employers of Account Representatives in Hartford, CT?

The biggest employers of Account Representatives in Hartford, CT are:
  1. VCA Animal Hospitals
  2. Healthcare Support Staffing
  3. Golden Rule BBQ
  4. Christopher Schoelen-State Farm Agent
  5. Coe Bancroft-State Farm Agent
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