Customer Service Representative
Account representative job in Crawfordsville, IN
We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
*Responsibilities*
* Manage large amounts of incoming calls
* Generate sales leads
* Identify and assess customers' needs to achieve satisfaction
* Build sustainable relationships and trust with customer accounts through open and interactive communication
* Provide accurate, valid and complete information by using the right methods/tools
* Meet personal/customer service team sales targets and call handling quotas
* Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
* Keep records of customer interactions, process customer accounts and file documents
* Follow communication procedures, guidelines and policies
* Take the extra mile to engage customers
* Maintain stock and price of product displays
*Skills*
* Proven customer support experience or experience as a client service representative
* Track record of over-achieving quota
* Strong phone contact handling skills and active listening
* Familiarity with CRM systems and practices
* Customer orientation and ability to adapt/respond to different types of characters
* Excellent communication and presentation skills
* Ability to multi-task, prioritize, and manage time effectively
* High school degree
Job Types: Full-time, Part-time
Pay: $11.00 - $15.00 per hour
Benefits:
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Education:
* High school or equivalent (Preferred)
Experience:
* Customer service: 1 year (Preferred)
Work Location: In person
Sales Representative - Bonuses and Travel Incentives
Account representative job in Elkhart, IN
Ready to jump-start your career and take charge of your earning potential? At Platinum Supplemental Insurance, we're looking for motivated individuals ready to learn, grow, and thrive in a fast-paced environment. Whether you're a recent grad or simply seeking a fresh challenge, this is your chance to earn like a highly educated professional-our proven products and systems are your roadmap to becoming a top earner in sales. If you're prepared to unlock your full potential, let us show you how to build a lucrative and rewarding future.
Why Join Platinum?
Four-Day Workweek
Travel Monday-Thursday to meet with farmers and small business owners, then enjoy your weekends off. Say goodbye to the daily grind and hello to a work-life balance that lets you recharge and spend time on what matters most.
Uncapped Earning Potential
This is a commission-based role, and many of our new reps earn $75,000 or more in their first year, with top performers exceeding $100,000. The sky truly is the limit when it comes to your income.
Ongoing Support & Resources
Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You'll also benefit from generous bonuses, annual renewal income, and luxury travel incentives for high achievers.
Cutting-Edge AI Training
Get an edge on the competition with our new AI-driven training platform. You'll receive personalized feedback, interactive coaching, and real-time support to help you master Platinum's proven 10-step sales system-faster and more confidently than ever before.
Your Day-to-Day
1. Travel to Your Territory: Meet potential customers (farmers, small business owners, and families) face-to-face to build trust and educate them about Platinum's supplemental insurance solutions.
2. Leverage Our 10-Step Sales Process: Follow a time-tested system that helps you identify prospects, deliver compelling presentations, and close more sales-backed by our powerful AI training.
3. Stay Motivated & Collaborate: Work within a supportive, team-based culture that celebrates wins, shares best practices, and drives everyone to reach new heights.
What You'll Enjoy
High Earning Potential, No Caps: Earn based on your performance and ambition, without hitting a salary ceiling.
Residual Income: Benefit from ongoing earnings long after closing a sale, creating a steady income stream.
Advancement Opportunities: Rise quickly through the ranks and take on leadership roles as you prove your abilities.
Quarterly Vacations: Earn the chance to recharge on exciting getaways with fellow top performers.
Company Trips & Events: Enjoy travel and experiences on us-bring a significant other along, all expenses paid.
Weekends Off: A Monday-Thursday work schedule means you get every weekend free for family time or relaxation.
Who Thrives Here
Go-Getters: You bring the hunger, discipline, and drive needed to excel in a commission-based environment.
Clear Communicators: You can connect with people from various backgrounds, build trust, and explain concepts in a simple, relatable way.
Continuous Learners: You're excited to leverage AI-based training and mentorship to refine your skills and grow quickly.
Flexible Travelers: You're comfortable with overnight travel Monday-Thursday and are 18+ years old.
Ready to Take the Leap?
If the idea of earning what you're worth, mastering an innovative sales system, and enjoying a 4-day workweek excites you, we'd love to hear from you! Apply today and discover how Platinum can help you unlock a thriving career in sales.
About Platinum
Platinum Supplemental Insurance specializes in helping individuals, families, and businesses secure their financial futures through supplemental coverage. By bridging the gaps left by traditional health plans, Platinum's products offer peace of mind when unexpected health issues arise. With a people-first mentality, robust training programs, and a commitment to growth, Platinum provides the ideal environment for sales professionals to excel-no matter where they're starting from.
Join the Platinum team and see for yourself why so many have launched fulfilling, lucrative sales careers with us.
Customer Service Representative
Account representative job in Evansville, IN
HR Solutions is seeking a Customer Service Representative for our client in the Evansville, IN area.
Responsibilities:
Handle customer inquiries via phone and email to understand customer needs or custom design ideas
Enter orders into the system, ensuring customization details are accurate
Maintain a deep knowledge of all products and service offerings
Work on projects independently or as a team to execute large or custom orders
Use product knowledge to ensure clients choose the correct products for their individual needs
Build strong relationships with clients by following up on quotes, samples, and orders
Qualifications:
High School Diploma or GED required
Excellent organizational, verbal, and written communication skills
Strong attention to detail
Must have exceptional Microsoft Word, Excel, and Outlook skills
Must be adaptable and be able to work in a fast-paced environment
Compensation:
$20.00 / hour plus overtime and bonus opportunity
Excellent benefits offered
TO APPLY: If your background and qualifications match this position, please send your updated resume to:
Nicholas Hubiak, Recruiting & Staffing Director
***************************
Please know that, due to volume of responses, only those candidates who meet the requirements described above will be contacted.
To see all of our career opportunities, visit us at:
***********************
HR Solutions, Inc. is proud to be an Equal Opportunity Employer
At HR Solutions, Inc. we take pride in developing effective and professional relationships with our clients. We have been selective in building our own staff from the most highly qualified, certified, and experienced individuals in the Tri-State area. Our team of consultants has accumulated extensive Human Resources experience in Staffing, Executive Recruiting, Corporate Outplacement, Executive Coaching, Training and Organizational Development.
Customer Service Representative - Recent Grads Welcome
Account representative job in Fort Wayne, IN
Ready to Drive Your Career Forward? At Circle Logistics, we're not just offering a job; we're inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team!
Why Circle Logistics? We believe in the perfect blend of hard work and having fun. Our competitive compensation and robust benefits package are designed to empower you to excel, thrive, and truly enjoy your life. Every day you come into work, you are entering a competitive
and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.
Who We Are: Circle Logistics is a leading third-party logistics provider committed to delivering on our promises of Unwavering Service, Tailored Communication, and Innovative Solutions. With over a decade of experience, we've evolved from a small team to a thriving company valued at half a billion dollars, fueled by an entrepreneurial spirit. Our team of over 500 talented individuals is passionate about delivering exceptional service, personalized communication, and groundbreaking solutions in a high-energy transportation industry that never sleeps!
What We're Looking For: Are you a driven go-getter with GRIT, TENACITY, and an unstoppable desire to WIN? If so, we want to hear from you!
Overview:
As a Customer Service Representative, you will work in a fast-paced environment, coordinating our day-to-day shipments and supporting the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and proactively monitor the movement of freight to ensure customer satisfaction.
Responsibilities:
Enter new load orders into our proprietary web-based software
Initiate “check calls” to track and trace drivers on all pickups and deliveries
Communicate internally with drivers to ensure accurate documentation
Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
Maintain and collect proper paperwork for each shipment
Work cooperatively with Sales and Dispatch to provide solutions for customers' needs and resolve issues
Maintain an outbound call volume of 100 calls per day
Skills/Abilities:
1-3 years of work experience in customer service, operations, data entry, call center, dispatch or logistics
Must have strong attention to detail
Ability to prioritize, balance, and organize information while completing multiple tasks.
Above-average proficiency in Google Drive and Microsoft Suite
Excellent written and verbal communication skills
Excellent teamwork skills
Education and Experience:
High school diploma or equivalent required
Associate's degree preferred
Call center experience is a bonus
Benefits:
$19.21 per hour
Full-time: 40 hours per week
Room for advancement in a fast-growing company that promotes from within
Paid holidays and paid time off
Health, vision, and dental insurance benefits
401(k) Plan
Ready to steer your career in a forward-thinking logistics company? Join us at Circle Logistics, where your drive and expertise will help us navigate new opportunities. Apply today, and together, we'll keep the world moving!
General Industry CSR/Purchasing
Account representative job in Kendallville, IN
This role maintains ownership of Customer Service and some purchasing functions and processes related to our Industrial, Aerospace, and Tool Groups.
Core Functions
Assist & work closely with Industrial Customer Service and Sales Team
Complete Process Owner in M3 ERP for sales and quote related activities
Maintain customer relations when applicable
Oversight of shipping coordination and documentation
Support end-user with technical assistance on fasteners and hand tools
Purchasing of Tool-Related Spare Parts
Forecasting of tool spare parts
Training of Repair Best Practices Internally and Externally
Details of Function
Forward all questions from customers and/or distributors, not related to their job function, to the appropriate departments, (Technical, QC, Accounting, Scheduling) and will follow-up to make sure the customer receives an answer in a reasonable time frame
Quoting competitive pricing as requested by their distribution and customer responsibilities
Preparing a formal written quote to customers
Reviewing and entering new purchase orders and contracts
Doing stock checks for customers/distributors
Completing order acknowledgements
Reviewing and entering all order change notices
Expediting of orders; this includes the relating of information to the responsible departments, and forwarding the updated delivery information to the customer/distributor
Maintaining the Sample Request Program, Lead/Inquiry Program and Sales Booking Program
Gain basic understanding of installation tools and related processes
Process and maintain returned goods as they pertain to customer service
Staying abreast of all Logistics programs; ASN, DDL, EDI, NLMI and any other programs that relate to the logistics of Bollhoff
Understand and follow the Böllhoff culture which is described in various Böllhoff internal brochures and presentations. Identify and set an example of the Böllhoff Way including Our Values, Our Culture and Our Goals
Reporting
Reports directly to the Customer Service Manager Tools and Fasteners
Qualifications
Previous Customer Service Experience
Previous Purchasing Experience
Previous Aerospace Customer Service Preferred
Mechanical Aptitude
ERP - M3 Proficiency Preferred
Basic Microsoft Office
Laboratory Support Representative I
Account representative job in Indianapolis, IN
Summary of Responsibilities
Ensures that all customer needs are promptly addressed by responding to customers' requests, questions and concerns in a timely and accurate manner, while exercising the highest level of service, quality and enthusiasm. Responsible for compliance with federal and state regulations regarding clinical laboratories and safety as well as laboratory policies and procedures.
Qualified candidates for this position must have a passion for excellence, outstanding communication and organizational skills, as well as the ability to readily build relationships over the phone. Additionally, a qualified candidate must be quality focused, an effective team player and be motivated to achieve a rewarding career within the organization. A successful candidate should enjoy a dynamic fast paced work environment. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employee.
Essential Duties and Responsibilities
• Work as part of the Clinical Services Team to accomplish daily mission of patient care.
• Follow safety procedures.
• Follow and ensure compliance to regulatory standards (CLIA and State regulations).
• Receive inbound calls and respond to calls as appropriate
• Communicate with clients to resolve problems with specimens and associated documentation
• Coordinate consultations between Clinical Consultant and physicians or veterinarians
• Address basic technical support questions
• Promptly resolve customer service issues to the customer's satisfaction per company procedures and standards
• Create and maintain activity call logs
• Report/escalate recurrent or significant issues through the appropriate channels
• Perform administrative duties, reports and special projects associated with customer service
Job Specifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.
• Hard working team player with competitive spirit; determined to meet call goals
• Ability to maintain high level of professionalism, optimism and enthusiasm
• Must be willing to work within a Clinical Laboratory setting and willing to handle clinical specimens
• Confidence to proactively engage with customers
• Impeccable attention to detail with strong organizational skills
• Exceptional communication skills and professional presence
• Innovative problem solver, results minded and solution focused
• Ability to prioritize assignments and effectively multitask job duties
• Effective team player with the ability to work independently
• Strong keyboarding skills
• Proficient in MS Office
• Maintain a personal inbound call handling rate >93%
• Maintain a personal service level of >85% (85% of calls taken within 30 seconds in the queue)
• Maintain an outbound efficiency of >50% of problem accessions resolved same day
• Maintain an outbound efficiency of >70% of problem accessions resolved within two days
• Participate in Laboratory Support process improvement activities
Physical Demands
• Must be able to sit for long periods of time
• No unusual physical exertion required
Shift: Monday through Friday, 8AM-5PM
Education and Experience
1) Associate's Degree or 2 years work experience in customer support
2) Experience in laboratory, medical, physician, and veterinary office preferred
Collections Representative (direct hire)
Account representative job in Indianapolis, IN
The Collections Representative is responsible for managing delinquent accounts and executing effective collection strategies to recover outstanding debts. This role requires a balance of negotiation, professionalism, and customer service to achieve recovery goals while maintaining compliance with all federal regulations and client standards.
The position involves direct communication with debtors, accurate documentation of all collection activities, and strategic follow-up to maximize successful repayment outcomes.
Type: Direct hire, full time, hybrid
Pay: $38,000 - $41,500. Has full benefits package.
Collections Representative Requirements
Education: High school diploma or equivalent required; coursework in business or a related field preferred.
Skills:
Strong negotiation and persuasion abilities with professional communication.
Effective verbal and written communication, including active listening and empathy.
Ability to handle sensitive or difficult conversations with composure and professionalism.
Detail-oriented with exceptional organizational and time management skills.
Proficient in collections software, CRM systems, and Microsoft Office Suite.
Familiarity with debt collection laws, regulations, and compliance standards.
Reliable and flexible schedule availability (day, evening, or weekend shifts as needed).
Licensing: Must be able to obtain any required state or federal collections licenses after hire.
Collections Representative Duties
Manage a portfolio of delinquent accounts, executing timely and compliant recovery actions.
Initiate and maintain contact with debtors via phone, email, and written correspondence to discuss balances and negotiate repayment options.
Document all collection activities and debtor communications accurately within internal systems in accordance with regulatory and client requirements.
Provide exceptional customer service by responding promptly to debtor inquiries and offering clear, accurate information.
Employ skip tracing tools and investigative methods to locate and contact debtors who are difficult to reach or have updated information.
Ensure all collection activities comply with applicable laws, internal policies, and federal regulations while maintaining professionalism and ethical standards.
No deadline to apply.
Collections Specialist
Account representative job in Westfield, IN
The Early Stage Collections Specialist will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. Contact borrowers in the early stages (1-59 days) of the delinquency cycle and negotiate payment arrangement to bring borrowers current. In the event a borrower is unable to bring the account current, representatives thoroughly review the borrower's current financial situation and offer additional options depending on the circumstance. They also provide support to inbound Customer Service on high inbound volume days. Individual must perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates.
What you'll do:.
Evaluates and helps determine the borrower's ability to pay, and collects appropriate financial information in a courteous and professional manner, striving for first-call resolution and in compliance with all applicable regulations.
Counsels borrowers on their options through education of alternative solutions.
Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls.
Provide alternatives to borrowers who demonstrate the ability and or inability to pay, by educating them on repayment plans, loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing.
Negotiate reasonable payment arrangements with borrowers, initiate and explain required documents to complete a borrower “Request for Mortgage Assistance” package in compliance with department policies and procedures.
May function as the single point of contact for a borrower.
May need to escalate borrowers to a licensed Loss Mitigation associate for specific workout details.
Provide status on payments and payoff inquiries; verify payment history and new servicer contact information; process payments.
Assist with loan servicing website payments, denied access, password resets.
Respond to escrow, loss draft and closing document inquiries.
Provide status on a wide variety of servicing functions including payment/credit disputes, escrow refunds/shortage, loss draft, short sale, Deed in Lieu of Foreclosure, modification/refinance requests, repayment plans, and additional mortgages activities.
What you'll need:
High school diploma or equivalent work experience
Less than one (1) year collections experience in a customer service/call center environment and /or loan servicing experience
Experience in the Banking, Mortgage/Loan Servicing industries preferred.
Billing Coordinator
Account representative job in Gary, IN
Job Title: Billing Specialist weekly pay + benefits REQUIRED SKILLS - 2 years construction accounts receivable/billing experience OR office experience - Strong computer skills - Microsoft Word/Excel/Outlook and general knowledge of accounting software - Strong Data Entry and keyboarding skills
- 10 key adding machine skills
- Ability to communicate professionally with internal and external customers
- Ability and willingness to work in a very fast-paced environment
- Strong Time-Management Skills
- Strong attention to detail and accuracy with numbers
SUMMARY:
This position is responsible for preparing, reviewing, and submitting accurate and timely billing for union construction projects. This role ensures compliance and understanding of contracts and customer billing specifications. The Billing Specialist works closely with project managers, payroll, accounting, and the Accounts Receivable Supervisor to ensure all billings are accurate and that job cost data is updated accordingly.
OBJECTIVE:
The Billing Specialist's primary objective is to work directly with Project Managers, Office Staff, and Customers to ensure timely and accurate billing along with reviewing.
The Billing Specialist will be required at a minimum to perform the following tasks as listed below
- Project Billing and Invoicing
o Prepare progress billings, time-and-material invoices, and lump sum
invoices in accordance with contract requirements
o Verify labor, owned equipment, rented equipment, and material charges
using job cost reports and field documentation, i.e. timesheets.
o Review labor unions and classifications to ensure billing accuracy
o Track change orders and billing adjustments
o Learn and understand customer's portal for all billings
- Job Cost & Documentation
o Maintain accurate job cost reports and ensure items are coded correctly
o Review project documentation including daily reports, purchase orders,
and vendor invoices
o Enter customer purchase orders and change orders into accounting
Job Type & Location
This is a Contract to Hire position based out of Gary, IN.
Pay and Benefits
The pay range for this position is $23.00 - $29.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Gary,IN.
Application Deadline
This position is anticipated to close on Nov 20, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
Account Service Representative (Indianapolis, IN)
Account representative job in Indianapolis, IN
We're not just a workplace - we're a Great Place to Work certified employer!
Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
JOB DESCRIPTION
Position: Account Service Representative (ASR) - Indianapolis, IN
Position Summary: Account Service Representatives are positions assigned to the Sales Department in Toledo, OH. Each representative is tasked with territory management of an existing territory. In order to fully service their territory, each ASR will be provided a list of accounts specific to their territory. Managing such accounts shall consist of assessment of service needs, financial assessment, and overall growth of each account.
Territory: Indianapolis
Principle Responsibilities:
Territory management of a specific territory. To comply with all policies and procedures of the company. Follow up on a timely basis to all client and employee requests. Insure proper documentation and materials are accurately completed. Perform financial assessments of existing accounts. Develop Organic Growth within assigned territory. Communicate effectively and professionally with internal and external employees.
Scope: It is imperative that each ASR manage their time appropriately and efficiently. Much of their time will be spent building relationships and communicating client's issues to the operations department. It is the responsibility of each ASR to manage the financial relationship as well as service aspects of each client within the assigned territory.
Education: College degree in Business Management and or Marketing preferred but not required.
Experience: Previous outside service management in the medical field of 2 years preferred but not required.
Skills: The ability to communicate effectively orally and written. All ASR's are to manage their time efficiently and complete their pending paperwork accurately and timely.
Scheduled Weekly Hours:
40
Work Shift:
Job Category:
Sales
Company:
Sonic Healthcare USA, Inc
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyAccount Service Representative - Employee Benefits
Account representative job in Indianapolis, IN
Job Description
Are you interested in joining a successfully growing organization that has been recognized repeatedly as a state and national Best Places to Work? If so, join Apex Benefits!
Apex Benefits is looking for an Account Service Representative who excels in client service and is confident working in benefits administration systems - Employee Navigator experience preferred.
Apex Benefits, a leading benefits consulting firm headquartered in Indianapolis, IN is known for our culture, our expertise, and the way we show up for our clients and each other. We offer our employees competitive benefits, a collaborative team environment, and advanced training.
This position is based on the north side of Indianapolis with a target start date in early 2026.
Job Summary
Responsible for providing exceptional service support to assigned accounts to foster positive client relations, business development and account retention. Represent Client Advisors or Account Executives, as necessary, by providing direct contact with clients.
Summary of essential job functions/responsibilities
Maintain positive relationships with designated accounts through effective daily/weekly communication both oral and written
Provide service to internal and external customers service which may include interpreting plan design, researching and resolving phone and written inquiries, resolving claims, benefits and enrollment issues.
Complete and maintain up-to-date customer service call reports, documenting customer service notes and action items in the CRM system as required
Identify potential client issues and report them as appropriate to the account team
Assist with the implementation of new clients including but not limited to preparing materials for open enrollment meetings; obtaining and completing carrier/vendor paperwork to prepare for client signature
Update CRM system for assigned clients at implementation and renewal
Create and maintain client information files with appropriate documentation
Assist with the completion of the tasks included on the New Business and Renewal checklists in accordance with established best practices
Assist with education, coordination and implementation of new services, carriers and products
Establish and maintain mutual communication with the account team to stay abreast with client activities
Assist with the creation of client meeting agendas and meeting summaries
Assist Senior Analyst with the demonstration, collection of plan data, implementation, renewal, and maintenance of client accounts within a benefits administration platform
Demonstrate Apex Benefits core values and maintain positive working relationships with team members, clients, vendors and carrier contacts
Minimum requirements
High School diploma or GED required.
2+ years' experience in a business-to-business account services support role. Experience supporting medical and ancillary insurance related product lines preferred.
2+ years' experience with benefits administration platforms, Employee Navigator preferred
Indiana Life and Health license or the ability to earn one within 6-months of employment
Minimal travel may be required
Superior problem solving, analytical ability, attention to detail and customer service skills
Self-motivated, with the ability to work productively and proactively to see projects through completion in a minimally supervised environment
Highly developed reasoning and problem-solving skills
Strong organizational and time management skills
Conscientious, diligent work ethic
Professional writing and verbal communication skills
Positive attitude, willingness to learn and interest to work toward team goals
Capable of maintaining confidential information
Literacy in Word, Excel, PowerPoint and Web navigation
Able to react to change positively and handle other essential tasks as assigned
Apex Benefits Group, Inc. demonstrates equal opportunity employment and does not discriminate based on age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status.
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Billing Coordinator - 2338149
Account representative job in Merrillville, IN
Job Description
Job Title: Billing Coordinator
Pay Rate: $16.00
We are currently seeking a meticulous and detail-oriented individual to join our team as a Billing Coordinator. The Billing Coordinator plays a crucial role in ensuring accurate and timely billing processes within our organization. This position offers an exciting opportunity for someone with a strong understanding of financial concepts and exceptional organizational skills.
Responsibilities:
- Utilize accounting software, including PeopleSoft, for billing purposes
- Process and submit medical billing claims accurately and efficiently
- Handle medical collections and resolve any billing discrepancies
- Conduct data entry tasks to update billing information
- Collaborate with the accounts team to ensure accurate coding of invoices
- Assist in telemarketing efforts related to billing inquiries
- Maintain organized records of billing transactions
Qualifications:
- Proficiency in PeopleSoft and other accounting software
- Sound knowledge of financial concepts and medical billing procedures
- Experience in medical collection practices is a plus
- Strong data entry skills with high accuracy and attention to detail
- Ability to work effectively in a fast-paced environment
- Prior experience as a billing clerk or similar role is advantageous
If you are a dedicated professional with expertise in billing processes, possess excellent data entry skills, and thrive in a dynamic work setting, we invite you to apply for the Billing Coordinator position. Join our team and contribute to the seamless financial operations of our organization.
Note: We are an equal opportunity employer and value diversity in our workforce.
Job Type: Contract
Pay: $16.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Experience level:
2 years
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
Account Service Representative/Loan Processor
Account representative job in Vincennes, IN
Liberty FCU, a full-service credit union, is currently seeking an Account Service Representative/Loan Processor to assist with the daily retail operations of the Vincennes Office located at 1395 S Hart Street Rd, Vincennes, IN 47591. Candidates must possess exceptional service skills, professionalism, confidentiality, multi-tasking and problem solving skills. Candidates must also be available to work Saturdays on a rotating basis. The hours of operation are Monday through Thursday 8:30 a.m. - 5:00 p.m., Friday 8:30 a.m. - 6:00 p.m. and Saturday 8:30 a.m. - 1:00 p.m. If you are interested in applying for this position, please click Apply.
Duties and Responsibilities:
Serve as a primary Account Service Representative.
Meet with members to determine their banking needs and recommend appropriate accounts.
Assist members with enrolling in credit union products and services.
Maintain an active knowledge base of credit union account types, services, guidelines, policies, and procedures.
Ensure all required account documents are completed accurately.
Strive to meet cross sell goals.
Assist members with certificates, IRA and HSA accounts.
Serve as a Notary Public and Signature Guarantee for credit union transactions.
Open and close safe deposit boxes.
Maintain a working knowledge of the credit union's core processing system.
Serve as a loan processor.
Meet with members to determine their lending needs and recommend appropriate loan type.
Maintain an active knowledge base of lending products, guidelines, policies, and procedures.
Identify and recommend additional products that meets the member's needs.
Ensure all required lending documents are completed accurately.
Make follow up outbound calls to members to inquire about lending needs.
Strive to support branch lending goals.
Serve as back-up Member Service Representative (MSR).
Perform various member transactions such as deposits, withdrawals, and loan payments.
Ensure transactions are posted efficiently and correctly.
Assist in balancing branch cash machines.
Ensure cash drawer is in balance daily.
Answer member telephone inquiries.
Strive to meet MSR cross sell goals and work to support all branch goals and initiatives.
Open and close the office on a rotating basis or when necessary.
Serve as Saturday manager or any other assigned position on a rotating basis.
Assist branch office with record keeping of employee absences and training when necessary.
Develop a working knowledge of the credit union's data and word processing system.
Any other duties assigned by my supervisor or management.
Qualifications:
Must have a HS diploma or GED and be at least 18 years of age.
Must be able to work a flexible schedule and travel to other office locations when needed.
Must be able to stand for long periods of time and do some heavy lifting.
Must have 1-2 years of cash handling experience.
Banking experience is desired.
Benefits and Compensation:
Bonus and incentive opportunities
Paid Holidays
Paid Time Off (Vacation, Sick and Personal Days)
Medical, Dental and Vision Insurance
401(k) retirement program with matching funds
Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
Tuition Reimbursement Program
Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
Auto-ApplyE-Billing Specialist
Account representative job in Indianapolis, IN
Job Description
Frost Brown Todd LLP, a national law firm with 1000+ legal and business professionals across eighteen offices, is currently searching for a full-time E-Billing Specialist to join our firm. This position will play a crucial role in managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise.
Key Responsibilities:
Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management and accrual submissions.
Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm.
Utilize FBT software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage.
Work with FBT software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites.
Collaborate with billing assistants to ensure successful resolution of all e-billing submissions.
Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and or billing assistants and work through appeal submissions of same.
Follow up promptly on rejected or pending e-bills to ensure timely resolution.
Create and revise basic spreadsheet reports.
Track all e-billing efforts in ARCS, exporting email communication and critical information on history of e-billing submissions through resolutions.
Coordinate with the Rate Management Specialist to update rates for e-billed clients.
Assist with e-billing email group and profile emails in e-billing software as needed.
Assist with other special e-billing requests.
Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes.
Qualifications:
College degree or commensurate experience with high school diploma.
3+ years of billing experience. Legal billing experience strongly preferred.
Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email or in person to provide information with ordinary courtesy and tact.
Must have attention to detail with an eye for accuracy.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Knowledge of Aderant Software a plus.
Proficiency in Microsoft Office products such as Word, Excel, Outlook.
Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical (HSA with employer contribution or PPO options), dental, vision, life, short- and long-term disability, various parental leaves, well-being/EAP, sick and vacation time as well as a generous 401k retirement package (with matching and profit-sharing benefits).
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
Projects Billing Specialist - Accounting - Indianapolis, IN
Account representative job in Indianapolis, IN
Join American Structurepoint and become part of a team that goes the extra mile for our clients and communities. We live by our values - respect, staff development, results and family. Our team is encouraged to explore new ideas and turn our clients' dreams into reality. With exceptional benefits, training, and mentorship, we pave the way for a rewarding career. Ready for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve.
Group: Accounting
Position: Projects Billing Specialist
Location: Indianapolis, IN
We are seeking a motivated professional to join our Accounting department. Our Billing Specialist team is responsible for monthly client invoicing for our firm. We are excited to welcome another dependable and hardworking team member to our group
Responsibilities
Collaborate with Project Managers/Project Accounting Manager to ensure complex billing
arrangements are followed prior to finalizing invoices.
Facilitate the preparation and submission of Draft invoices and provide variance analysis to
Project Managers as requested.
Coordinate and prepare the monthly distribution of drafts to Project Managers for review
and revisions.
Monitor the completion of suggested revisions and finalization of invoices.
Analyze invoices to ensure compliance with client's contract and invoicing guidelines are met.
Complete billing requests as requested by Project Managers.
Research aging AR balances and provide Project Managers with thoughtful analysis
regarding best course of action for balances.
Handle client revision requests, as required in a timely manner.
Make corrections to time entries as needed.
Identify any issues/problems with the billing information.
Review client guidelines and work closely with the Project Accounting Manager to ensure
compliance with billing guidelines and proper set up of matters; ensuring matters, rates,
timekeepers and budgets are in place for e-billing prior to invoice submission.
Submit invoices through various e-billing portals and monitor e-bill client accounts to ensure
the client invoices are accurate and successfully submitted in a timely manner.
Update annual billing rates and apply to requested client matters as requested.
Work closely with Project Managers and Project Accounting Manager to resolve issues with
rejected invoices.
Monitor external e-billing websites for invoice updates.
Provide monthly estimates/accruals for client billing, upon request
Other duties/projects as assigned
Qualifications
5+ continuous years of billing experience involving invoicing, accounting, various software applications (Construction, Architectural and/or Engineering industry a plus)
Experience in Deltek Vision software is a plus
Proven track record and ability to manage a large monthly volume of invoices
High organizational skills with ability to remain calm under pressure while working in a fast paced environment
Enjoys working and contributing to a team environment
Auto-ApplyBilling Specialist
Account representative job in Indianapolis, IN
Exciting Opportunity to Join Our Legacy of Environmental Leadership! About Us: At Arcwood Environmental, we are more than just a company; we are pioneers in industrial waste management, committed to creating a cleaner, safer world. Since our inception during the environmental movement of the 1970s, we've been at the forefront of solving complex environmental challenges. Headquartered in Indianapolis, Indiana with a dedicated team of 2,000+ employees spread across the United States, we provide innovative and compliant solutions to thousands of clients in diverse industries.
Why Arcwood?
* Impactful Work: Be part of a team that makes a real difference. Our comprehensive services range from hazardous waste management and emergency response to onsite support and technical solutions, allow us to solve our customers' waste challenges. We are part of the solution. We don't generate any waste ourselves.
* Growth Opportunities: At Arcwood, your contribution is valued beyond your job title. We believe in the power of continuous learning and growth, encouraging every employee to expand their skills and take on new challenges.
* Safety First: Your health and safety are our top priorities. We foster a culture where every employee is empowered to act safely and ensure the well-being of their colleagues. Our mantra is Safe and Compliant, Always.
* Collaborative Environment: Together we can achieve much more. Join a supportive and dynamic team where your ideas and efforts are recognized and rewarded.
Our Commitment: We are dedicated to fostering an inclusive and innovative workplace where every employee can thrive. As part of our team, you will have the freedom to contribute your expertise wherever needed, ensuring the success of our mission to protect the environment.
Our Vision: Our vision is to be the most trusted partner in the environmental services industry. We put our customers first and deliver agile, sustainable, and innovative solutions. We commit to nurturing top talent and creating lasting value for our customers, shareholders, communities, and the planet.
Our Ownership: Arcwood Environmental is backed by the EQT Infrastructure VI fund, enhancing our capabilities, and expanding our reach. EQT is a dynamic global investment powerhouse managing EUR 232 billion in assets (EUR 128 billion fee-generating). With a focus on Private Capital and Real Assets, EQT owns and supports leading companies across Europe, Asia-Pacific, and the Americas, fostering sustainable growth, operational excellence, and market leadership. This exciting ownership positions us for continued impacts and growth in the future.
Billing Specialist
The Billing Specialist is responsible for supporting the Billing team by performing daily activities such as accurate and efficient processing of transactions, invoicing for transportation and waste shipments, and invoicing submissions to customers. This role interacts with other departments, customers, and vendors to ensure invoice accuracy and timeliness.
Essential Functions & Requirements:
* Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
* Calculates transactions based on inventory of other data provided
* Performs manifest reviews and enters manifests into MMS system; informs appropriate personnel of missing or incorrect data
* Completes third-party invoice receipt, distribution to locations, and processing
* Reviews open transaction report for errors or issues to keep billing current
* Submits customer invoices through manual e-mail, customer portal, or other special delivery processes as assigned
* Completes daily entry of timekeeping and customer invoice conversation notes regarding invoice submission status
* Completes customer requests for weights, manifest copies, and questions regarding invoices
* Follows and updates existing standard operating procedures for duties
* Cross-trains with other Billing Specialists and Billing Manager to ensure adequate coverage
* Communicates invoice and pricing issues to the appropriate personnel
* Ensures that invoice billing and submission is completed thoroughly, accurately, and in a timely manner
* Distributes signed documents and/or manifest copies to customers and/or generators as needed
* Takes on additional duties as assigned to support the team and organization
Education:
* High school diploma or equivalent (required)
* Bachelor's degree (preferred)
Experience:
* 2+ years of office environment or Customer Service experience (required)
* Previous experience in an accounting or billing role (preferred)
Competencies:
* Quality communication skills for interacting with both internal and external customers
* Proficiency in Microsoft Office suite products (Word, Excel, Outlook)
* High attention to detail with the ability to accurately complete data entry tasks
* Organizational skills, with the ability to effectively prioritize and manage multiple projects
* Team and client-oriented; takes ownership in resolving customer issues with high satisfaction
* Regular and predictable attendance to perform the functions and requirements of this role
Benefits, Compensation, & Workforce Diversity:
Arcwood offers competitive pay and bonus incentives. Benefits include choice of medical, dental, and vision plans, flexible spending or health savings accounts, employee and dependent life insurance, short and long-term disability, 401(k) savings plan with 7% company match, and tuition reimbursement.
Equal Opportunity Employer - Veterans & Disabilities
A post-offer drug screen and background check will be required.
Billing Specialist
Account representative job in Princes Lakes, IN
Job DescriptionBenefits:
401(k)
Dental insurance
Health insurance
Training & development
Vision insurance
We are looking for a Medical Billing Specialist responsible for completing the billing process from claim generation through payment, ensuring accounts receivable are accurate and up to date for all payer sources. This position troubleshoots and resolves billing issues and ensures a smooth, compliant billing process.
Qualifications
High school diploma required; college degree preferred
Minimum two (2) years of experience, preferably in a healthcare or home health setting
Knowledge of billing regulations, prior authorizations, medical terminology, and coding for Medicare, Medicaid, and insurance
Understanding of home health reimbursement regulations and standards
Strong verbal, written, and interpersonal communication skills
Proficient in Microsoft Word and Excel
Ability to organize, prioritize, and manage time effectively with minimal supervision
Skilled in problem-solving, decision-making, and conflict resolution
Able to create standard operating procedures and work in a regulated environment
Demonstrates professionalism and teamwork
Licensed driver with insured vehicle per agency and state requirements
Essential Functions / Areas of Accountability
Billing and Accounts Receivable
Perform billing for all payer sources in compliance with Agency, State, and Federal regulations
Bill all payers accurately, including Medicaid PA, Aged and Disabled Waiver, Thrive Alliance Choice, CICOA Choice, LifeSpan, Private Pay, and all other accepted insurance types
Track Medicare claims and coordinate with Billing and Medical Staff to ensure payment
Post all payments accurately and promptly
Monitor and reconcile accounts receivable to maintain current balances
Review and complete back-billing for Medicaid claims by the 15th of each month for the prior month
Generate and distribute claims and invoices as required
Post adjustments and approved write-offs accurately
Send late notices to Private Pay customers and report accounts over 90 days to collections and Supervisor
Notify Supervisor of billing discrepancies, including coding errors, authorization limits, or credentialing issues
Communicate with scheduling and data entry staff to resolve coding or authorization issues affecting payments
Maintain accurate billing reports and documentation, including spreadsheets, A/R summaries, and payer credentialing updates
Collaborate with clinical, scheduling, auditing, and management teams to ensure efficient billing operations
Billing Specialist Rep BHS
Account representative job in Granger, IN
The Billing Specialist Representative is responsible for securing timely and accurate reimbursement by resolving billing issues with commercial and government payers. This role requires strong critical thinking and analytical skills to identify denial trends, address payment variances, and pursue appropriate corrective actions. Success in this role depends on a proactive, problem-solving mindset and the ability to adapt in a fast-paced, evolving environment.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Billing & Follow-Up
* Submit timely and accurate claims (UB-04/CMS-1500) to payers, ensuring compliance with regulatory and payer-specific requirements.
* Work claim edits and correct errors in demographic, insurance, and charge data to ensure clean claim submission.
* Conduct prompt and thorough follow-up on outstanding receivables, including appeals and disputes for denials and underpayments.
* Identify and resolve payer over payments in a timely manner to ensure regulatory compliance and prevent future recoupments.
* Analyze denial reasons and payment variances to identify root causes and recommend process improvements.
* Maintain in-depth knowledge of payer guidelines and federal/state regulations.
* Collaborate with payers and internal departments to resolve issues and achieve account resolution.
* Accurately document all actions and communications in the billing system.
Audit & Analysis
* Review patient accounts for accuracy in demographics, insurance coverage, and billing details.
* Identify patterns or trends in denials and reimbursement discrepancies.
* Assist leadership in developing denial prevention strategies and performance improvement initiatives.
* Prioritize and escalate high-risk accounts for timely resolution.
* Demonstrate initiative in recommending improvements to workflow and system efficiency.
Compliance & Communication
* Maintain compliance with HIPAA and all applicable billing regulations.
* Respond to payer communications via phone, portal, and email in a professional and timely manner.
* Collaborate across teams to ensure coordinated resolution of account issues.
* Communicate effectively with patients, coworkers, and external partners, always maintaining professionalism and respect.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Completing other job-related assignments and special projects as directed.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
Associate's or Bachelor's degree in a healthcare or related field preferred. 2+ years of experience in insurance billing and follow-up, with knowledge of UB-04/CMS-1500 claim forms.
Knowledge & Skills
* Strong analytical, problem-solving, and organizational skills.
* Effective written and verbal communication abilities.
* Ability to prioritize, manage multiple tasks, and meet deadlines.
* Proficient with Microsoft 365 (Word, Excel, Outlook); experience with patient accounting systems preferred.
* Demonstrated ability to think critically and adapt to changing environments.
Working Conditions:
* Extended periods of sitting and computer use.
* Must be flexible to work additional hours or shifts as needed.
Physical Demands
* Occasional lifting of storage boxes weighing up to 50 pounds when filled with completed forms.
Collections Specialist I
Account representative job in Evansville, IN
Job Title: Collections Specialist I Make a Difference Helping Customers Get Back on Track Are you someone who enjoys problem-solving and connecting with people? As a Collections Specialist I, you'll work directly with customers to understand their situations, identify solutions, and help them get back on the path to financial wellness. You'll build relationships, think critically, and make a meaningful impact every day.
A Day in the Life
You'll spend your day reaching out to customers with past-due accounts, discussing payment options, and documenting your conversations. When something doesn't add up, you'll dig deeper - researching payment issues, credit reports, and other details to find the root cause. You'll collaborate with your teammates and escalate unique situations as needed, all while maintaining professionalism and empathy.
What You'll Bring
* Ability to communicate effectively and professionally (written and verbally), work with speed and accuracy, grasp technical information quickly and work independently and as a team member.
* Proficiency in Microsoft Word and Excel
* Willingness to travel for early training
Bonus Points
* 1-2 years of experience in customer service, banking, or collections
What we can offer you:
* Medical, dental, vision, STD, LTD, Life insurance, etc.
* 17 Days Paid Time Off, along with11 paid holidays and bereavement leave
* Education Assistance Program
* Paid Parental Bonding Leave
* Wellness benefits
* Life event coverage
* Service awards
* Financial benefits including 401(k) match, stock purchase plan and more
* Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping.
* Logo wear discounts
* Free checking account, checks and discounted bank services
This position will be located at:
313 Frederica St
Owensboro, Kentucky, 42301
United States
OR
Evansville, IN: 4424 Vogel Rd, Evansville, IN 47715 USA
About Us:
German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.
Mobile Collections Specialist
Account representative job in Columbus, IN
We are seeking a self-motivated Mobile Collection Specialist to join our Field Operations team in Bartholomew County, Indiana. The ideal candidate will be located in
Columbus
with the ability to travel within a 45-mile radius. In this role, you will be performing home-based collections for individuals required to complete drug screens as part of their involvement with the Indiana Department of Child Services. Our Mobile Collection Specialists receive their daily travel routes each morning and are responsible for collecting urine, oral fluid (saliva) or hair specimens in accordance with contractual requirements.
Shift: Monday-Friday 11am-7pm
Pay Range: $16.00 - $18.00
**Additional benefits for Mobile Collections Specialists include mileage reimbursement, $50 monthly cell phone reimbursement, and an incentive bonus of $100 for emergency collection requests fulfilled outside of IN DCS business hours.
Primary Responsibilities
Travel to participant's home, work, or local DCS office to collect urine, oral, and/or hair specimens
Log, order, process and assemble samples for shipping to laboratory
File requisitions, chain of custody forms, and associated paperwork
Courier specimens to drop off location and/or lab
Keep detailed record of client and patient interactions
Travel to third party collection sites to perform site inspections, as needed
Provide support to the Program Manager and Regional Lead ensuring that third party collection sites meet Cordant's standards for the Indiana Department of Child Safety program.
All other duties as assigned
Qualifications
HS diploma or GED, required
1+ year of experience working directly with customers or patients required
Experience in healthcare, criminal justice, or a similar dynamic field preferred
Ability to perform observed collections and collect biological specimens, required
Availability to travel within region for emergency, after-hours collections with little notice (1 hour), including potential overnights and weekends, required
Valid Driver's License, reliable transportation, and proof of auto insurance with candidate listed as an insured driver, required
Must own a Smartphone with ability to enable location-tracking
Basic computer skills with the ability to set up applications independently, required
Strong attention to detail with excellent verbal and written communication skills, required
Ability to work effectively under tight deadlines and de-escalate communications with participants in potentially stressful or dynamic situations
Light to moderate physical effort (lift/carry up to 25 lbs.), and sitting/standing for long periods of time, required
Ability to wear scrubs and protective devices (gloves), required
Benefits
Cordant supports our employees by providing a comprehensive benefits package to eligible staff (per state regulations) that includes: Medical, Dental, Vision Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) Paid Time Off (PTO) accruing on day 1, Volunteer Time Off (VTO), Paid Holidays, 401(k) with Company Match, Employee Assistance Program (EAP), Short Term and Long-Term Disability (STD/LTD) and Company Paid Basic Life Insurance.#FIE123