Patient Insurance Billing Representative
Account representative job in Shenandoah, IA
1. Communicates professionally and courteously with all patients/customers and members of the work team while completing tasks in an effective, efficient manner to promote the highest quality of customer service, patient safety and support the facilitation of patient care.
Performs account creation and registration tasks via face to face, over the telephone or at the bedside patient interview in accordance with established policies to obtain complete and accurate demographic and insurance information.
Actively listens to understand what information is being conveyed.
Conveys genuine warmth, care and concern to patients, customers and peers through appropriate tone of voice and demeanor.
Shows willingness to assist all patients, customers, and peers by seeing needs and following through.
Identifies, documents and reports to Manager any exceptions, account creation errors, unresolved complaints/concerns, and critical issues in a timely manner.
Mentors new staff members as assigned.
Collaborates with an inter-disciplinary team approach, acting as an advocate on behalf of patients and families to ensure patient safety and support the facilitation of patient care, satisfaction and quality of services is carried out in a timely manner.
Gathers all data defined in an accurate, efficient and timely manner utilizing appropriate departmental databases.
Properly re-identifies patient upon completion of account creation/verification and places armband.
2. Maintains and demonstrates working knowledge to carry out policy and procedure to effectively comply with departmental, organizational, regulatory, and agency needs.
Utilizes knowledge and critical thinking to equitably apply policy and procedure to all patients and customers.
Promotes secure environment for the procurement of patient's protected health information (PHI).
Complies with regulatory requirement such as OSHA, JCAHO, and HIPAA.
Understands the concept of the Iowa Trauma System Community Level and Emergency Care Facility Categorization Criteria. Participates in accordance with the Trauma Team Activation Policy/Protocol.
Fulfills the roles and responsibilities of a trauma team member. May be asked to perform job duties above and beyond the description (but within of practice/knowledge) in the event of an emergency.
3. Provides exceptional customer service support.
Ensures outstanding public relations.
Ensures that contacts with the registration area are positively enhanced by serving as a resource for patients, families of patients and hospital management and staff.
Provides accurate information to all customers by phone or other communication media.
Answers telephone calls and related questions in a professional manner and with patience and maturity.
Assists with administrative duties.
Communicates effectively with department contacts, patients and management to thoroughly investigate and resolve patient account issues.
4. Performs other duties as assigned.
Client Billing Associate - On-site at LTC Waterloo, Iowa
Account representative job in Waterloo, IA
NuCara LTC is a closed-door long-term care pharmacy located in both Waterloo and Iowa City, IA. We specialize in packaging and distributing medications to nursing homes, assisted living facilities and group homes in Eastern Iowa. We are seeking a Client Billing Associate to work onsite at our Waterloo, Iowa location. We offer a relaxed environment with lots of potential for growth.
As we continue to grow, we are in need of more members of our elite team. This is an excellent opportunity for a Pharmacy Technician to move from the retail environment to an office setting to learn claims, billing and insurance processing. This is not a remote position. We are currently looking for a full-time (40 hours per week) team member to work Monday - Friday.
If your passion is service excellence and top-quality care, come join our team and apply today!
Responsibilities:
The Client Billing Associate will:
Interpret contract documents to ensure billing is performed in compliance with all contract terms
Processes changes in information systems to support accurate and efficient billing process and financial close
Facilitates and ensures accurately and timely billing of services and fees to facility clients
Completes interim statement review to ensure charges are accurate
Participate in month-end closing and audits as necessary
Provides customer support via phone or electronic communications
Supports other departments within pharmacy
Works under general supervision
Performs other tasks as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.
Qualifications:
High School graduate, GED or equivalent experience is required; 2-year degree is preferred
Customer Service, Financial Service, Accounting, Technical, or other experience in which the ability to problem solve, work under strict deadlines, and produce quality outputs are displayed is required
Third Party Billing or collections/billing experience in the healthcare industry is preferred but willing to train the right candidate
Flexibility, decisiveness, tenacity, problem solving, practical learning, detail conscious, communicates effectively, dependability, responsible, builds trust, resolves conflicts constructively is required
Ability to be inventive and analytical are preferred competencies
Full-time positions offer competitive wages and a benefits package including health insurance, dental insurance, vision insurance, life insurance, short-term disability, long-term disability, 401(k) match, paid holidays and PTO.
Employment contingent upon successful completion of a drug screen and background check.
NuCara LTC is an Equal Opportunity Employer and encourages minorities, females, individuals with disabilities and protected veterans to apply.
Administrative Billing Specialist
Account representative job in Davenport, IA
Under the general supervision of the MEDIC EMS Director, the Administrative Billing Specialist provides administrative support to department leadership and staff, performs complex medical billing related to emergency medical services to ensure appropriate payment, and supports analytical, payroll, and workforce management functions to ensure operational efficiency and compliance.ESSENTIAL FUNCTIONS--Essential functions, as defined under the Americans with Disabilities Act, may include any of the followingrepresentative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and responsibilities performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:
Administrative and Billing
* Provides administrative and clerical support to department leadership and staff; maintains various files; assists in the development of procedures; drafts and generates correspondence.
* Answers telephone, responds to questions, directs calls, takes messages, greets, and assists office visitors and responds to e-mail inquiries.
* Serves as primary contact for day-to-day operations with contracted billing vendor; works with billing vendor to investigate insurance denials and research customer service issues associated with billing process.
* Manages and verifies charge entries, billing information, insurance information (Medicaid, Medicare, private insurance, etc.), and reviews coding with utilization of appropriate coding edits; posts patient/insurance payments and refunds overpayments.
* Oversees billing data collection by Couriers, ADM Billers, and MED-COM staff, in addition to assuring compliance with paramedic division personnel billing scanning document collection.
* Follows up on past due accounts, works with collection agencies, and provides necessary information as required.
* Provides and coordinates billing education for staff, including HIPAA and documentation standards.
* Responds to medical records requests.
* Participates in the hiring and training processes for the department; provides direction and oversight, assignment of work, performance appraisals, and coaching and counseling; resolves conflicts and oversees cross training of various clerical tasks involved in claims processing.
* Works with individuals and facilities to arrange for medical transport/transfers and communicates billing and/or insurance information for the service.
* Processes department accounts payable claims. Receives, verifies, records, calculates, and submits accounts receivable and daily deposits to the Scott County Treasurer; monitors, balances, and corrects discrepancies.
* Bills organizations for services and supplies provided, such as Chart Hosting and Dispatching services.
* Reconciles purchasing card program for all office cardholders; matches receipts to card statements; balances and submits transactions; verifies charges for validity and accuracy.
* Assists in the preparation and entry of the department's annual budget, Ground Emergency Medical Transport (GEMT) reports, and other budget-related documents. Assists with the preparation of documents for audits and provides information as requested. Runs financial reports, works in spreadsheets, and compiles and enters the department's Budget For Outcomes (BFOs) as directed.
* Maintains confidential records and assures that appropriate releases of information are obtained.
* Coordinates department uniform allowance program; places orders, tracks allowance amounts, and balances.
* Sets up standby ambulances for Fairgrounds, River Bandits, and other special events. Advises MED-COM of administrative staff available during 911 surges.
Payroll/Workforce Planning
* Verifies and submits bi-weekly payroll for the department to ensure accurate records and classification of hours.
* Runs and maintains payroll reports and analysis, providing insights into payroll trends and variances.
* Provides training and guidance on payroll procedures and timesheet entry.
* Assists with developing short and long-term forecasts for workload, staffing, and scheduling needs using historical and real-time data.
* Analyzes staffing trends, attendance, and productivity to identify risks and recommend adjustments.
* Assists with schedule development and maintenance, time-off requests, and overtime needs using appropriate software.
* Prepares and communicates staffing and performance updates to department leadership, highlighting key trends and recommendations.
General
* Attends and participates in various meetings and trainings.
* Participates in department efforts related to accreditation/reaccreditation.
* Demonstrates the ability to exemplify, by actions, the County PRIDE philosophy.
* Performs related duties as assigned.
Education, Training, and Experience Guidelines
Associate's Degree in Business Administration, Accounting, or a related field; AND four (4) years of bookkeeping, accounting, administrative, or Medical Billing experience; OR an equivalent combination of education, training, and experience. Certified Ambulance Coder and experience with Medicare billing preferred.
Knowledge of:
* Applicable local, State, and Federal laws, codes, regulations, and ordinances.
* Supervisory principles and practices.
* General office policies, procedures, and equipment.
* Proper grammar, spelling, and punctuation.
* Customer service principles, practices, and etiquette.
* Accounting and bookkeeping principles and practices.
* HIPAA rules and regulations.
* Working knowledge of reporting systems, accounting systems, and internal controls.
* Records maintenance and retention policies and practices.
Skill in:
* Typing and entering data with speed and accuracy.
* Researching and compiling data for reports, presentations, and technical documents.
* Reviewing and monitoring budgets.
* Working on multiple tasks simultaneously to meet deadlines.
* Working effectively both independently and as part of a team.
* Maintaining accurate records, documentation, and filing systems.
* Maintaining confidential information.
* Establishing and maintaining cooperative working relationships.
* Communicating effectively verbally and in writing.
LICENSE AND CERTIFICATION REQUIREMENTS
Must obtain NAAC Ambulance Coder Certification within one year of hire and CPR certification within six months of hire.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Work is performed in a standard office environment. May be required to lift and move objects weighing up to 25 pounds.
Billing Specialist
Account representative job in Oskaloosa, IA
Job Description
At Mahaska Health, the Billing Specialist is responsible for filing of clean claims to various insurance companies for all Hospital, Provider Based Clinic and Clinic services. The Billing Specialist will pursue collection of all claims until payment is made by insurance company. Biller will maintain current billing knowledge and changes of Medicare, Medicaid, and all third-party payers.
Open Hours:
Full-time: Monday - Friday 8:00 am - 4:30 pm
Essential job functions include but not limited to:
Prepares and submits clean claims to various insurance companies either electronically or by paper.
Verify all required information necessary to file all insurance claims and ensure that they are submitted timely and correctly.
Work with providers or hospital departments to ensure correct charges, diagnosis and procedures are reported to insurance companies.
Follow up on unpaid claims within standard billing cycle timeframe.
Identifies and resolves patient billing complaints.
Check insurance payments for accuracy and compliance with contract or discounts.
Contact insurance companies regarding any discrepancy in payment.
Identify and bill secondary or tertiary insurances.
Handles all mail and correspondence appropriately and timely.
Investigates claims involving third party and gathers all information necessary to file hospital lien in timely manner. Files satisfaction of lien.
As needed, sends letters to patients to request additional information for payment of claims.
Process late charges within standard timeframe.
Primary point of contact regarding all billing for the office including insurance, 3rd party claims and other types of billing matters.
Accurately process all claims, rejected and otherwise, on a daily basis to ensure maximum cash flow.
Medicare Billing Specialist Only-accurately processes all RTP's on FISS within the timely guidelines, keys Medicare secondary claims and adjustments thru FISS.
Run, review and follow-up on reports to ensure accuracy for encounter forms, daily charge, daily receipts, insurance submissions and accounts receivables.
Process refunds as needed.
Maintains up to date billing requirements and changes for insurance types within their area of responsibility.
Job Requirements include but not limited to:
High school diploma or GED equivalent required.
PC proficiency, experience with IP and OP hospital insurance claims filing and reimbursement principles desired.
Must be able to use and operate office equipment.
Will be required to show proof of having completed Mandatory Reporter course at the time of hire or attend within 6 months of the start date.
Must adhere to all training requirements as mandated by Federal, State, and Professional licensure and regulatory standards.
Billing Coordinator - HME - Full Time Days
Account representative job in Mason City, IA
The Billing Coordinator coordinates and processes all home medical equipment referrals and walk in's verifying insurance coverage, complete doctor orders and documentation to ensure clean processing of claims. They perform their duties in a manner consistent with medical center philosophy and policy in areas relating to accounts receivable, public relations, and third-party relations.
What you will do:
* Enters PHI data into the billing software system, including client demographics, reimbursement and billing information.
* Edits and corrects the CMS 1500 claim form using proper data elements for each payer, ensuring correct billing units, dates of service, codes and modifiers are used. Ensures claims are in compliance with payer regulations.
* Performs all functions with the objective of maximizing reimbursement to MercyOne North Iowa Home Medical Equipment and ensuring the claim is paid/settled in a timely manner. Utilizes available data and resources to make decisions for completion of claims processing and keeps unbilled claims to a minimum level. Provides Manager with statistical feedback of accounts.
* Communicates with other departments, physicians and their office staff, and nursing personnel as required to clarify billing discrepancies and obtain medical diagnostic information.
* Demonstrates flexibility and adapts to changes in workload assignments. Acts as a backup when co-workers are absent, and assists in reducing others' backlog. Maintains a positive working relationship with co-workers, medical staff, and personnel from other departments. Instructs co-workers in sales order processing procedures and assists in the orientation and training of new employees.
* Assists customers politely, promptly, and accurately. Demonstrates good listening skills. Asks clarifying questions to meet customer's needs.
Hours/Schedule:
* Full Time/Days
Minimum Qualifications:
Education:
Associate degree or business college courses that equate preferred.
Experience:
Completion of medical terminology course or an equivalent combination of education and experience preferred.
Demonstrated competence in a medical insurance setting for six months to one year preferred
Special Skills and Competencies:
* Ability to deal tactfully and diplomatically with other employees and with the public regardless of economic status, race, religion, age, sexual orientation, disability or ability to pay.
* Must possess sufficient logic skills to make necessary judgment expediting work flow.
* Must be detail orientated and able to prioritize.
* Ability to understand, interpret and explain insurance benefits.
* Knowledge of medical equipment and its uses
* Must have demonstrated competence in the use of personal computer using Windows, Excel Spreadsheets and Word.
* Ability to type 55 WPM preferred.
Position Highlights and Benefits
* Education Assistance offered
* Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 16 hours per week or greater
* Competitive wages; including weekend and night differentials
* Generous paid time off program
* Retirement Savings program with employer match starting on Day 1
Ministry/Facility Information:
MercyOne North Iowa Medical Center provides expert health care to 15 counties.
MercyOne North Iowa Medical Center is a 342 bed, regional referral teaching hospital in Mason City, Iowa. MercyOne New Hampton Medical Center is an 11 bed, rural access hospital in New Hampton, Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260,000.
With more than 3,000 colleagues and a medical staff of almost 500 physicians and allied health professionals, MercyOne North Iowa Medical Center is the largest employer in the region.
MercyOne Medical Group - North Iowa is part of Iowa's largest multispecialty clinic systems. In north Iowa, our clinics are made up of more than 25 primary care, pediatric, internal medicine and specialty clinics.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Medical Billing Specialist
Account representative job in Johnston, IA
Join WesleyLife and Help Revolutionize the Aging Experience! Discover how WesleyLife is redefining what it means to age well: The WesleyLife Way Why Work at WesleyLife? At WesleyLife, we're not just a workplace-we're a community that values your growth, well-being, and happiness. With over 78 years of excellence in senior living, we believe in empowering our team members to make a difference while enjoying a fulfilling, supportive, and rewarding work environment.
A Typical Day for a Medical Billing Specialist at our Network Support Center:
* Manage Third Party billing across all WesleyLife branches, ensuring accurate and timely submission of claims.
* Stay updated on Medicare/Skilled billing regulations and implement necessary process changes for compliance.
* Understand Medicare and Commercial Insurance for co-insurance calculations, cash posting, and collections.
* Handle delinquent accounts and resolve credit balances.
* Maintain confidentiality of client and organizational information.
* Collaborate with various stakeholders including providers, finance staff, auditors, and state agencies.
* Update HCPC and RUG rates, PDPM and maintain billing software tables.
* Coordinate with Office Managers, Therapy Providers, and Directors of Nursing to ensure accurate billing and streamline operations.
* Communicate effectively with clients, responsible parties, and therapy providers regarding charges and financial information.
* Perform other duties as assigned, participate in projects, and collaborate with team members effectively.
What You'll Bring:
* 4-5 years of healthcare billing experience.
* Ability to manage multiple functions and schedules under pressure with changing priorities.
* Strong organizational skills and ability to meet billing deadlines.
* Excellent communication skills, both verbal and written, with clients, vendors, and team members.
* Professionalism in work ethic, attitude, and etiquette.
* Collaboration with internal and external resources while maintaining confidentiality.
* Attention to detail and the ability to work well in a team-oriented environment.
* Able to demonstrate strong problem-solving abilities, adept at resolving challenges independently and collaboratively.
Open Shift Available: Monday-Friday, 8am-4:30pm
Competitive Pay: The starting pay range for this position is $23.00 - $29.00 / hour and is based on your experience.
Community Location: 5508 NW 88th Street. Johnston, IA. 50131
What We Offer
We know a great career is about more than just a paycheck - it's about belonging, growth, and making a difference. At WesleyLife, we provide:
Health & Wellness:
* Comprehensive Benefits Package: Including health care, vision, dental, and 401(k).
* Discounted wellness center memberships and cash incentives for healthy habits
* Voluntary benefits including life, accident, and critical illness coverage
Education & Career Growth:
* Scholarship Assistance: Up to $3,000/year
* Tuition Reimbursement: Up to $1,500/year
* Educational Discounts: 18% off tuition at Purdue University Global
* Ongoing leadership training and development pathways
Extra Perks:
* Referral Bonus Program - bring your friends and earn rewards
* Recognition and appreciation programs that highlight your impact
* A workplace culture that prioritizes respect, teamwork, and support
Why Choose WesleyLife?
WesleyLife is proud to be recognized as one of Senior Care's Best Places to Work by WeCare Connect! We're committed to a workplace where every team member is seen, heard, and appreciated.
Ready to Make a Difference?
We're excited to meet people who share our passion for service, wellness, and community.
Apply today and help us continue to revolutionize the aging experience - the WesleyLife Way.
WesleyLife believes in welcoming all people to our team and is an equal opportunity employer. Because of our commitment to your health and well-being, you will be required to successfully complete a pre-hire health assessment, drug screen, and tobacco screen.
Account Representative
Account representative job in Urbandale, IA
Triage incoming inquiries to efficiently discern, resolve, and/or reassign to the appropriate resources for resolution.
Leverage appropriate technology and resources to thoroughly research and address the root cause of customer inquiries.
Maintain customer accounts and the details of each customer interaction within the CRM tool.
Ensure Partner satisfaction by providing back-end office support for sales, ordering, invoicing, shipping, warranties, and other business-related needs.
Adhere to all established service level expectations and performance standards.
Provide critical feedback to Customer Service leadership regarding trends, exceptions, or other unusual experiences.
Skills
Customer service, Customer support, Call center, microsoft teams, workday, salesforce, Support, Operation
Additional Skills & Qualifications
This position also involves, a high attention to detail, with minimal error. There is a demanding schedule of this team, including daily tasks of email triage for multiple shared emails, order entry, returns/warranties, shipping, and logistics, pulling reports and creating and sharing excel spreadsheets, while answering phone inbound phone calls.
High attention to detail, ability to multitask, and stay organized.
Prior experience working with a team, as well as the ability to work solo with minimal assistance after training.
Experience in Sales Force, Team, and Workday a plus.
Pay and Benefits
The pay range for this position is $20.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Urbandale,IA.
Application Deadline
This position is anticipated to close on Nov 3, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Project Service Billing Specialist
Account representative job in Davenport, IA
Tri-City Group is currently seeking a Project and Service Billing Specialist for an immediate opening in Davenport, IA. The Project and Service Billing Specialist will be responsible for billing, posting, and managing account invoices on all work in progress, service and completed projects.
Responsibilities include but are not limited to:
Create invoices and supporting documentation as required to be sent directly to the customers/clients
Collaborate with Project Managers, Service Manager and Divisional Managers to resolve any job or project discrepancy in order to complete the billing functions
Build and maintain rate templates by customer within billing system
Maintain Time & Material rate templates within the billing system, with direction from Manager
Partner with customers to process billing functions according to customer specification, including, but not limited to submitting via customer billing interface systems/portals
Work with customers/clients on any issues or information needed for their ability to submit payment for services
Manage Account Statuses
Critical thinker and problem solver
Perform any additional duties as directed by Divisional Manager
Qualified candidates will have a high school diploma (or GED), 2 years of project billing experience and/or equivalent combination of education and experience. Previous experience on a construction project is preferred but not required.
Candidates must possess strong attention to detail, tact and consideration, focus on accuracy, solid communication skills, the ability to meet deadlines, self-motivation, and be organized.
All job offers are contingent upon the successful completion of a drug screen and reference check. Tri-City Group is an equal opportunity employer.
Billing and Collection Specialist
Account representative job in Iowa City, IA
We understand that choosing a rehab provider is a daunting task. We want your therapy experience to be positive and successful. That's why we custom design our services to meet your specific needs. At NIT, we provide our extraordinary care in outpatient clinics, hospitals, nursing facilities, assisted living facilities, home health, industries, schools and daycare centers throughout Iowa.
Our teams of experienced, professional therapists provide occupational, physical and speech therapies to both pediatric and adult patients.
A key feature of NIT is our highly popular ‘single point of referral' service. With just one phone call or email to our friendly staff will schedule you with the best licensed Physical Therapist, Occupational Therapist or Speech Therapist to meet your exact needs. Many of our therapists hold advanced training certifications in specialized therapy techniques (for instance autism, dementia, wound care, lymphedema and dry needling).
At your initial meeting with your NIT therapist, we will discuss therapy options, decide with you on your therapy goals and draw up a workable care plan
to ensure you meet or exceed your expectations.
Job Description
NIT Therapy is seeking a Full-Time Billing and Collection Specialist
Iowa City Office
Detailed knowledge and expertise across the entire patient revenue cycle continuum, Outpatient billing, and Medicare billing experience along with excellent attention to detail.
Key Responsibilities may include, but not limited to:
Verifying patient's insurance coverage, payer authorization, and claim status
Working directly with the insurance company, healthcare provider, and patient to ensure all claims are processed and paid accurately and timely for primary, secondary, and tertiary payers.
Reviewing, adjusting, and if needed, appealing unpaid and denied claims
Handling collections on unpaid accounts by establishing payment arrangements with patients; monitoring payments; following up with patients when payment lapses occur
Ensure all payer specific edits are identified and completed in the billing system
Maintaining all medical billing files
Perform ongoing monitoring of accounts worked to ensure maximization of collection dollars
Ensure billing compliance is adhered to
Qualifications:
High School Diploma or equivalent
1-3 years billing experience in clinic, physician office
Experience with Rehab Agency billing preferred
Experience with ICD 10, CPT codes, health insurance provider rules and regulations
Strong EMR knowledge and Experience with TurboPT, Rehab Optima, therapy-focused billing preferred
Knowledge of medical office practices and procedures
Strong skills in Microsoft Office (Excel, Word, Outlook)
Strong customer service skills
Customer-focused both internally and externally
Strong attention to detail
The ability to multi-task, strong 10 key data entry, and excellent written and oral communication skills are required.
Highly motivated, self-starter, and ability to work independently.
Qualifications
Experience with Medical Billing.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Billing Specialist
Account representative job in Boone, IA
We are looking for a motivated, detail-oriented individual to join our Clinic Business Office team. We offer a team approach to healthcare, competitive pay, and great benefits.
Status: Full-Time - 40 Hours per Week
Shift: Day - 8:00 a.m. to 4:30 p.m.
Days: Monday through Friday
Benefits:
Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Life insurance
Aflac
Short-term and long-term disability coverage
Wellness program and reimbursement
Free access to Boone County Hospital's onsite fitness room
Generous PTO Accrual Plan
Iowa Public Employees Retirement System (IPERS)
Employee Assistance Program (EAP)
Onsite Cafeteria
Salary Scale: $18.10-25.27
POSITION SUMMARY:
This position will be responsible for performing billing and follow-up functions, including the investigation of payment delays, resulting from no response, denied, rejected and/or pending claims with the objective of appropriately maximizing reimbursements and ensuring that claims are paid in a timely manner. This position requires strong decision-making ability around complex claims processing workflows and requires utilization of data coming from multiple resources.
BCH POLICY STATEMENT:
It is the obligation of each employee of Boone County Hospital (BCH) to abide by and promote BCH's mission, values, Code of Conduct, Standards of Behavior, policies, procedures, and related practices. This includes policies relating to Compliance, Infection Control and Safety.
HIPAA SECURITY COMPLIANCE:
Boone County Hospital is committed to following all federal guidelines related to privacy and security. All employees will be held to the highest standard of confidentiality and will be required to annually sign an employee confidentiality agreement that outlines the rules and expectation for every BCH employee. Failure to abide by these guidelines could lead to disciplinary action including termination.
Security Access: High Incumbent has access to restricted or confidential patient information and must comply with the terms of the BCH privacy & security policies as it applies to their job.
BEHAVIORAL REQUIREMENTS:
Boone County Hospital has developed standards for behavior expectations of all employees. Please refer to the Boone County Hospital Standards of Behavior.
ESSENTIAL FUNCTIONS:
Resolve billing errors and edits to ensure all claims are filed in a timely manner
Ensure all claims are accurately transmitted daily and all appropriate documentation is sent when required
Verify eligibility and claims status on unpaid claims
Review payment denials and discrepancies and take appropriate action to correct the accounts/claims.
Respond to customer service inquiries
Perform charge corrections when necessary to ensure services previously billed incorrectly are billed out correctly
Submit replacement, cancel and appeal claims to third party payers
Provide timely feedback to management of identified claims issues, repetitive errors, and payer trends to expedite claims adjudication
Work accounts in assigned queues in accordance with departmental guidelines
Contact patients for needed information so claims are processed /paid in a timely manner
Work directly with third party payers and internal/external customers toward effective claims resolution
Other duties as assigned by the Patient Financial Service Director
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Prefer one year of experience within a hospital or clinic environment, an insurance company, managed care organization or other financial service setting, performing medical claims processing and or financial counseling.
High School Diploma or GED
Interpersonal skills
Written and verbal communication
Basic computer skills
Motivation, teamwork and professionalism
Customer/Patient focused
Planning and organizational skills
PHYSICAL ACTIVITY REQUIREMENTS:
EQUIPMENT/TOOLS:
Operate office equipment such as computers, printers, copy machine, calculator, facsimile, multi-line phone system, and scanners.
WORKING CONDITIONS:
Typical working conditions include sitting at a desk for extended periods, while working on a computer or talking on the phone.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Vision must be correctable to view computer screens and read printed information. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
Hearing must be in the normal range for telephone contacts and other conversations.
The above is intended to describe the general content of and requirements for this job. It is not intended to be a complete statement of duties, responsibilities, or requirements.
Payroll & Billing Specialist
Account representative job in West Des Moines, IA
Job Title: Payroll Specialist
Reports To: Payroll Supervisor
Job Type: Full-Time, Non-Exempt
Work Hours: Monday-Friday, 7:30 AM-4:00 PM or 8:00 AM-4:30 PM
Work Location: On-Site Initially at corporate office in West Des Moines, IA, once training period is completed, ability to exercise a hybrid schedule.
About Wright Service Corp:
Wright Service Corp. is a prominent leader in several environmental services industries, providing integrated vegetation management, forest management and reforestation, technology solutions, environmental and agricultural sustainability consulting, commercial environmental services, residential and commercial landscaping, tree care, interior plantscaping, and other outdoor and indoor services.
The Wright family of companies includes Wright Tree Service , Wright Outdoor Solutions , Eocene Environmental Groupâ„ , Eocene Environmental Group of the West, Wright Tree Service of the West, Wright Tree Service of Puerto Rico, Wright Canada Holdings, and commonly seen brands, such as Spectrum Resource Group, ArborCare and Verdure Elements.
Wright Service Corp. has been employee-owned since 2002 and headquartered in Central Iowa since 1933, when Wright Tree Service was founded by John L. Wright.
Job Summary: The Payroll Specialist is responsible for ensuring accurate and timely processing of employee payroll. This role involves maintaining payroll records, handling payroll discrepancies, and ensuring compliance with company policies and applicable labor laws and union agreements.
Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions:
Review approved employment forms to determine pay rates, hours worked, leaves of absence, terminations, and other payroll-related data.
Accurately input and process payroll data, including garnishments, wage assignments, voluntary deductions, and vacation or sick time.
Prepare and distribute payroll checks or direct deposit notifications.
Maintain and update employee payroll records, including address changes, tax withholding updates, and benefit deductions.
Manage off-cycle payroll transactions such as stop payments, voids, and manual checks for terminations or emergency situations.
Investigate and resolve payroll discrepancies in coordination with supervisors and employees.
Ensure payroll is processed in compliance with union contracts and company policies.
Prepare payroll-related reports and summaries as needed for internal use or audits.
Provide support to employees and internal departments regarding payroll inquiries.
Assist with payroll processing during team absences or high-volume periods.
Maintain confidentiality and security of all payroll information.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Weekend and holiday work may be required on a rotating basis to meet payroll processing deadlines.
During emergencies or natural disasters may be required to be on duty for the duration of the disaster.
Job Requirements:
Associate's or Bachelor's Degree in Accounting preferred.
1+ years' prior accounting experience preferred.
Knowledge, skills, and abilities required:
Strong understanding of payroll processes, labor laws, and confidentiality requirements.
Proficiency in Microsoft Office, especially Excel; experience with payroll software is a plus.
Excellent attention to detail and organizational skills.
Strong communication and customer service skills.
Ability to work independently and collaboratively in a fast-paced environment.
Benefit Summary:
Full-Time employees within Wright Service Corp are eligible for the following:
Medical (HDHP & PPO), Dental, and Vision
401k and 401k match
ESOP (Employee Ownership Program)
Paid Time Off (Vacation, Sick, Floating Holidays)
Paid Parental & Family Care Leave
Company Paid STD, LTD, and Life Insurance
Paid Volunteer Time
And More...
Learn more at *************************
Wright Service Corp. employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Auto-ApplyMedicaid Billing Specialist
Account representative job in West Des Moines, IA
Accura HealthCare has an opportunity to invite a Medicaid Billing Specialist - Lead to join our growing accounting and finance team! We are a multi-state senior living organization and this position will reside out of our Resource Center located in Clive, Iowa.
This role will support our communities across four states. Prior experience working with a multi-state organization would benefit the person joining us in this role. Our ideal candidate has prior billing experience within the healthcare industry, specifically Skilled Nursing Facility (SNF) billing experience. Medicaid billing experience is necessary to be considered.
JOB SUMMARY:
The Medicaid Billing Specialist performs a range of functions necessary to accurately process billing and payment for multiple facilities. This position requires coordination with facilities and other departments to ensure the proper flow and maintenance of all required information and procedures. Therefore, ideally a Business Office Manager, within senior living, would be an ideal candidate for this role.
RESPONSIBILITIES INCLUDED BUT ARE NOT LIMITED TO:
* Manage accounts receivable billing and collection of payments for all designated payers and designated locations in order to meet and maintain goals.
* >Monitors Medicaid billing and claims are accurately and timely filed on behalf of their designated facility for both Primary and Secondary payers.
* Monitor A/R aging focusing on accounts requiring further attention by involving the A/R and Billing Supervisor and/or nursing home staff.
* Comply with all related laws and regulations pertaining to the position.
QUALIFICATIONS:
* Knowledge of Medicaid, Medicare, and insurance reimbursement systems, including billing forms and requirements for various third party payers is required.
* Long term care billing experience is highly desired.
* Two of more years of Accounts Receivable experience is beneficial.
* Associates degree in accounting or business is preferred.
* Proficient in Microsoft Office, especially Excel, including experience and comfortability utilizing various accounting software.
* Experience with Point Click Care would be beneficial but is not required.
* Knowledge of regulations affecting skilled nursing facility business offices.
BENEFITS:
* Paid Time Off (PTO) & Paid Holidays*
* Medical, Dental, & Vision Benefits*
* Flexible Spending Account*
* Employer Paid Life & AD&D*
* Supplemental Benefits*
* Employee Assistance Program
* 401(k)
* These benefits are available to full-time employees. Minnesota employees are eligible for PTO regardless of status.
Accura HealthCare, an Equal Opportunity Employer and leading post-acute healthcare provider based in Iowa, has communities in Iowa, Minnesota, South Dakota, and Nebraska, and growing!
ABOUT ACCURA HEALTHCARE:
Accura HealthCare is a Midwest-based healthcare company that manages and operates over 50 skilled nursing care, assisted living, independent living, and memory care communities throughout Iowa, Minnesota, South Dakota, and Nebraska. From its beginning in 2016 with 9 care communities, Accura HealthCare has held true to its mission and vision while serving others. Built on the pillars of trust, integrity, accountability, commitment, and kindness, Accura HealthCare is a leader in the Midwest in providing high-quality care. Our employees play a key role in supporting our purpose, "to care for others," while advancing our mission "to be partners in care, family for life."
OUR BRANDS: Accura HealthCare | Stonebridge Suites | Traditions Memory Care
OUR VALUES: Trust. Integrity. Accountability. Commitment. Kindness.
Accura HealthCare is where personal life and work life blend together to bring value and purpose to one's existence.
Billing Specialist
Account representative job in Ankeny, IA
The Billing Specialist is responsible for performing specified financial tasks in support of the day-to-day operations of the Billing/Revenue Cycle Department. We're looking for someone with a strong internal drive to solve problems, drive collections, is a team player, and ensure every claim is handled with care and urgency.
PTO and benefits available after 30 days of employment. Following training, this will be a hybrid position offering the opportunity to work 3 days in the office and 2 days remotely each week.Position Responsibilities may include, but not limited to
Create billing reports of assigned agencies
Submit accounts receivable claims and/or invoices for weekly/monthly billing of assigned agencies
Reconciliation of assigned state or local agencies
Research and resubmit of billings to assigned agencies
Review quality assurance of all referrals or updated clients from assigned state or local agencies
Make outbound & inbound calls, emails to assigned state or local agencies with the purpose of securing correct information regarding new referrals, updated clients, and billings
Responsible for executing complex billing tasks, mentoring junior staff, and leading cross-functional initiatives
Reduce payment agency backlog
Perform in-depth audits of project data to identify and resolve billing discrepancies
Demonstrate successful performance through accuracy, timeliness, and customer satisfaction metrics
Utilize advanced Excel functions (e.g., VLOOKUP) and reporting tools in CRM and SharePoint
Manage complex billing scenarios including denials, rejections, and aging accounts
Collaborate with Posting teams to resolve discrepancies and support month-end close
Prepare and submit electronic claims, paper claims, and invoices (CMS-1500, UBs, invoices, and payer portals, etc.)
Resolve claim rejections timely and resolve claim denials through research, appeals, claim corrections/resubmission, and follow-up with health plans
Ensure accurate and compliant billing, following specific regulations of multi-state Medicaid and MCO's, Medicare Advantage, and Older Americans Act programs
Responsible for ensuring aged outstanding balances of assigned payers is kept within department standards
Participate in process improvement initiatives. Collaborate across teams to resolve issues, claims denials, and aging
Other tasks as assigned, including but not limited to, assisting with projects that impact collections or write offs
Required Skills and Experience
High School Diploma or GED
2+ years of work-related experience in healthcare related field, ie, healthcare billing institutional and professional claims, patient registration, and/or patient access
Intermediate level Excel skills
Strong oral and written communication skills
Ability to multi-task, set priorities, and pays close attention to detail
Strong ability to work with team members across multiple departments
Ability to work unsupervised with strong critical thinking and problem-solving skills
Experience with Waystar, CRM, D365, and/or electronic health record platforms
Must have a wired internet connection using an ethernet port. Broadband internet wired to the home is required - Cable Modem/service or Fiber Optic. No Satellite, 4/5G, or DSL circuits
Must have a quiet workspace that is free from distraction
Preferred Skills and Experience
Bachelor's degree in healthcare administration, medical administrative assistance, or healthcare finance
Previous experience with electronic claims, such as electronic 835/837 claim and remit files, Zirmed, and/or secure payer web portals
AAHAM and/or HFMA certification
Knowledge of CMS regulation and strong familiarity with healthcare billing standards and compliance
Experience with Waystar, CRM, D365, and/or electronic health record platforms
Physical Requirements
Repetitive motions that include the wrists, hands and/or fingers
Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
Company Overview
Mom's Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide for over 25 years. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom's Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.
EEO
Mom's Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.
Auto-ApplyBilling Specialist
Account representative job in Cedar Rapids, IA
You spend a lot of time at work. Because of that, we believe the workplace should be enjoyable. We are passionate about creating a team of hard-working, fun, diverse individuals who can rally behind our company's mission, which is to help therapists and counselors grow their practice.
Job Description
Billing Specialist | KASA Practice Solutions
If you are looking for a position where you can make a difference, join us at KASA! We are currently offering an employment opportunity in a collaborative and casual work environment. In this administrative role, you will assist mental health professionals with managing their business. This is an ideal position for someone looking to start a career! If you have an interest in the areas of finance, accounting, business management, and/or insurance, the KASA Billing Specialist position would be a great place to start!
The Billing Specialist assists mental health professionals with billing and support services, by complying with insurance/mental health billing practices and procedures in resolving insurance claim issues. Additional critical duties include HIPAA compliance, relationship building, teamwork, project management, and attention to detail.
At KASA, we are intentional. We are here to assist mental health providers in helping their clients achieve success! To that end, we are looking for positive, self motivated individuals who could bring a strong work ethic to one of the fastest growing companies in the corridor.
What are you looking for in your next employer? If you are looking for a dynamic environment, with a fast growing company, KASA could be the next step in your journey. If your desire is to help people, and enjoy regular work hours with no weekends and great benefits, please submit your cover letter and resume for our review.
Qualifications
Critical skills for this role include:
Ability to communicate professionally in a virtual environment
Ambitious and self motivated attitude
Ability to anticipate and solve problems
Critical thinking
Ability to prioritize workflow in a changing environment
Multitasking
Team collaboration
Capacity to develop relationships with providers through service
Type 50 wpm or faster
Additional Information
All your information will be kept confidential according to EEO guidelines.
Billing Specialist
Account representative job in Des Moines, IA
Job DescriptionLightedge is an enterprise-grade cloud services and colocation company focused on the needs of businesses and their critical IT requirements. If you want to take your skills to the next level by joining an industry leader, this is an excellent opportunity for you! Lightedge is seeking a detail-oriented Billing Specialist to join our accounting team. The ideal candidate will have 3-5 years of relevant experience in handling billing and month end accounting tasks. The Billing Specialist is responsible for all billing processes related to invoice and payment collections and maintaining customer relationships by serving as a point of contact for all customer billing needs. The ideal candidate is motivated, excited to learn new technologies and is a self-starter. This position reports to the Revenue Assurance Manager and works closely with all departments.Responsibilities
Handle monthly billing and invoicing processes, including reviewing monthly invoices, making manual adjustments and incorporating data to be billed from multiple systems.
Communicate and collaborate with various departments to understand unique billing processes, resolve billing issues, and help answer general customer questions.
Provide excellent customer service via email or phone to our contracted clients.
Work with customers directly to collect past due balances.
Apply payments in the billing system to customer accounts.
Provide customers with account reconciliations to resolve billing and payment discrepancies.
Understand the quote to bill process and resolve errors as needed.
Gather customer information to get an understanding of their business needs and establish rapport.
Research and resolve issues using available resources.
Stay current with system information, changes, and updates.
Education and Experience
Bachelor's or Associate's degree in Accounting, Finance, or related field is a plus.
3-5 years of experience in billing, accounts receivable, accounting or related finance role.
Experience with NetSuite & Salesforce preferred.
Ability to work in excel.
Detail-oriented with a high level of accuracy in data entry and analysis.
Strong communication skills and ability to work cross-functionally with Sales, Accounting and other teams.
Ability to work within a team environment.
Highly motivated and passionate about daily tasks as well as overall company initiatives.
Excellent written and verbal communication skills
Strong organizational skills and the ability to think critically.
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Billing & Insurance Specialist | 40 hours per week | Patient Financial Services HCHC
Account representative job in Pleasantville, IA
Coordinates and assists in the reimbursement for services provided. Accurately files insurance claims for the purpose of settling claims with insurance carriers. Resolves discrepancies in accounting records, resolves credits, verifies accuracy of all billing data, and corrects identified errors. Handles electronic billing functions which includes electronically filing claims and maintaining the electronic filing system. Prepares itemized statements, bills, or invoices; and records amounts due for services rendered. Keeps records of supporting documents. Contacts patient to obtain or relay account information. Collect information from policyholders to verify accuracy of information on claim forms, company records, and related documents. Update existing policies and company records to reflect requested changes from policyholders and insurance company representatives. Follows-up on outstanding accounts, making proper notations in the billing software. Work denials, follow appeal processes, and refile claims following through to completion. Investigate and resolve any billing discrepancies or insurance-related issues, working closely with insurance providers, patients, and internal teams. Maintain knowledge of current government and/or carrier regulations relevant to industry. Performs data entry, adding, calculating, and operation of computers, equipment, and billing software.
What you will do
Prepare insurance claim forms and related documents and review them for accuracy and completeness.
Follow-up on rejected, unpaid and denied claims until claims are paid or only self-pay balance remains.
Investigate and resolve any billing discrepancies or insurance-related issues, working closely with insurance providers, patients, and internal teams.
Reconcile accounts and maintain accurate balances.
Perform AR follow up on aging accounts.
Transmit claims for payment or further investigation.
Contact insured or other involved persons to obtain missing information or resolve billing issues.
Review insurance policy to determine coverage.
Research payer websites, using computers to enter, access, search, and retrieve data.
Provide customer service, such as assisting with inquiries and billing requests.
Monitor for missing information, authorization/control numbers.
Qualifications:
Qualifications
H.S. Diploma or General Education Degree (GED) Required
1-3 years Experience working with computers Required
1-3 years Customer service experience Preferred
1-3 years General office or clerical experience. Preferred
Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
Preferred knowledge in Microsoft Office including Word, Excel, and Outlook
Knowledge to use electronic equipment and computer applications specific to the job.
Possesses excellent time management and organizational skills.
Possesses problem solving skills
Ability to communicate effectively and document information accurately.
Communicating effectively in writing as appropriate for the needs of the audience.
The ability to read and understand information and ideas presented in writing.
Ability to maintain confidentiality and discretion.
The ability to communicate information and ideas in speaking so others will understand.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to speak clearly so others can understand you, as well as the ability to read, write and understand the English language.
Knowledge of arithmetic.
Teaching others how to do something
Benefits:
We are excited to offer an aggressive compensation and benefits package for qualifying positions, which includes:
Competitive base pay
Matching retirement programs
Health, Dental and Vision plans
Health Savings and Flexible Spending Accounts
Employee discounts including car rental, cell-phone plans
Employer-paid, Long-Term Disability, Life, and AD&D
Paid time off (PTO)
Education Assistance Program
Employee Assistance Program
Employee Referral Bonus Program
Discounted cafeteria meals
Paid Parental Leave
Employee Service Recognition program
Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity
Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Auto-ApplyBilingual Collections Specialist
Account representative job in West Des Moines, IA
Job Description
Bilingual Collections Specialist
SIGN ON BONUS AVAILABLE!
Globe Acceptance, Inc., a Bernau Capital Partners company, is a dynamic and growing organization. We specialize in purchasing and servicing sub-prime automobile installment sales contracts. Our organization is looking for a Bilingual Collection Specialist who is motivated to make a positive impact to achieve our company's goals.
The Collections Specialist will be responsible for reviewing each account to determine the best way to approach the client, and then executing their plan to bring in the maximum amount of revenue. The ideal candidate is looking to become part of a hard-working team that is driven and embraces challenges. We offer competitive compensation and possible career advancement opportunities.
Key Responsibilities:
Perform collection calls and/or correspondence in a fast-paced goal-oriented collections department.
Provide customer service regarding collection issues, process customer payments, and resolve client discrepancies and short payments.
Accountable for monitoring, maintaining, and reducing delinquency for assigned accounts.
Reconcile customer disputes as they pertain to payment of outstanding balances that are due.
Provide excellent and considerate customer service to clients.
Required Skills:
Must be Bilingual - Spanish/English.
Excellent customer service.
Strong attention to detail and goal oriented.
Excellent written and verbal communication.
Ability to prioritize and manage multiple responsibilities.
Accounts Receivable knowledge/experience a plus.
Compensation and Benefits:
Competitive compensation including base plus incentive.
Offer complete benefits package.
Paid time off including vacation and holidays.
Ongoing training and development.
Globe Acceptance is an Equal Opportunity Employer
Medical Billing Specialist
Account representative job in Johnston, IA
Join WesleyLife and Help Revolutionize the Aging Experience!
Discover how WesleyLife is redefining what it means to age well: The WesleyLife Way
Why Work at WesleyLife?
At WesleyLife, we're not just a workplace-we're a community that values your growth, well-being, and happiness. With over 78 years of excellence in senior living, we believe in empowering our team members to make a difference while enjoying a fulfilling, supportive, and rewarding work environment.
A Typical Day for a Medical Billing Specialist at our Network Support Center:
Manage Third Party billing across all WesleyLife branches, ensuring accurate and timely submission of claims.
Stay updated on Medicare/Skilled billing regulations and implement necessary process changes for compliance.
Understand Medicare and Commercial Insurance for co-insurance calculations, cash posting, and collections.
Handle delinquent accounts and resolve credit balances.
Maintain confidentiality of client and organizational information.
Collaborate with various stakeholders including providers, finance staff, auditors, and state agencies.
Update HCPC and RUG rates, PDPM and maintain billing software tables.
Coordinate with Office Managers, Therapy Providers, and Directors of Nursing to ensure accurate billing and streamline operations.
Communicate effectively with clients, responsible parties, and therapy providers regarding charges and financial information.
Perform other duties as assigned, participate in projects, and collaborate with team members effectively.
What You'll Bring:
4-5 years of healthcare billing experience.
Ability to manage multiple functions and schedules under pressure with changing priorities.
Strong organizational skills and ability to meet billing deadlines.
Excellent communication skills, both verbal and written, with clients, vendors, and team members.
Professionalism in work ethic, attitude, and etiquette.
Collaboration with internal and external resources while maintaining confidentiality.
Attention to detail and the ability to work well in a team-oriented environment.
Able to demonstrate strong problem-solving abilities, adept at resolving challenges independently and collaboratively.
Open Shift Available: Monday-Friday, 8am-4:30pm
Competitive Pay: The starting pay range for this position is $23.00 - $29.00 / hour and is based on your experience.
Community Location: 5508 NW 88
th
Street. Johnston, IA. 50131
What We Offer
We know a great career is about more than just a paycheck - it's about belonging, growth, and making a difference. At WesleyLife, we provide:
Health & Wellness:
Comprehensive Benefits Package: Including health care, vision, dental, and 401(k).
Discounted wellness center memberships and cash incentives for healthy habits
Voluntary benefits including life, accident, and critical illness coverage
Education & Career Growth:
Scholarship Assistance: Up to $3,000/year
Tuition Reimbursement: Up to $1,500/year
Educational Discounts: 18% off tuition at Purdue University Global
Ongoing leadership training and development pathways
Extra Perks:
Referral Bonus Program - bring your friends and earn rewards
Recognition and appreciation programs that highlight your impact
A workplace culture that prioritizes respect, teamwork, and support
Why Choose WesleyLife?
WesleyLife is proud to be recognized as one of Senior Care's Best Places to Work by WeCare Connect! We're committed to a workplace where every team member is seen, heard, and appreciated.
Ready to Make a Difference?
We're excited to meet people who share our passion for service, wellness, and community.
Apply today and help us continue to revolutionize the aging experience - the WesleyLife Way.
WesleyLife believes in welcoming all people to our team and is an equal opportunity employer. Because of our commitment to your health and well-being, you will be required to successfully complete a pre-hire health assessment, drug screen, and tobacco screen.
Billing Specialist
Account representative job in Cedar Rapids, IA
You spend a lot of time at work. Because of that, we believe the workplace should be enjoyable. We are passionate about creating a team of hard-working, fun, diverse individuals who can rally behind our company's mission, which is to help therapists and counselors grow their practice.
Job Description
Billing Specialist | KASA Practice Solutions
If you are looking for a position where you can make a difference, join us at KASA! We are currently offering an employment opportunity in a collaborative and casual work environment. In this administrative role, you will assist mental health professionals with managing their business. This is an ideal position for someone looking to start a career! If you have an interest in the areas of finance, accounting, business management, and/or insurance, the KASA Billing Specialist position would be a great place to start!
The Billing Specialist assists mental health professionals with billing and support services, by complying with insurance/mental health billing practices and procedures in resolving insurance claim issues. Additional critical duties include HIPAA compliance, relationship building, teamwork, project management, and attention to detail.
At KASA, we are intentional. We are here to assist mental health providers in helping their clients achieve success! To that end, we are looking for positive, self motivated individuals who could bring a strong work ethic to one of the fastest growing companies in the corridor.
What are you looking for in your next employer? If you are looking for a dynamic environment, with a fast growing company, KASA could be the next step in your journey. If your desire is to help people, and enjoy regular work hours with no weekends and great benefits, please submit your cover letter and resume for our review.
Qualifications
Critical skills for this role include:
Ability to communicate professionally in a virtual environment
Ambitious and self motivated attitude
Ability to anticipate and solve problems
Critical thinking
Ability to prioritize workflow in a changing environment
Multitasking
Team collaboration
Capacity to develop relationships with providers through service
Type 50 wpm or faster
Additional Information
All your information will be kept confidential according to EEO guidelines.
Billing Specialist
Account representative job in Des Moines, IA
Lightedge is an enterprise-grade cloud services and colocation company focused on the needs of businesses and their critical IT requirements. If you want to take your skills to the next level by joining an industry leader, this is an excellent opportunity for you! Lightedge is seeking a detail-oriented Billing Specialist to join our accounting team. The ideal candidate will have 3-5 years of relevant experience in handling billing and month end accounting tasks. The Billing Specialist is responsible for all billing processes related to invoice and payment collections and maintaining customer relationships by serving as a point of contact for all customer billing needs. The ideal candidate is motivated, excited to learn new technologies and is a self-starter. This position reports to the Revenue Assurance Manager and works closely with all departments.Responsibilities
Handle monthly billing and invoicing processes, including reviewing monthly invoices, making manual adjustments and incorporating data to be billed from multiple systems.
Communicate and collaborate with various departments to understand unique billing processes, resolve billing issues, and help answer general customer questions.
Provide excellent customer service via email or phone to our contracted clients.
Work with customers directly to collect past due balances.
Apply payments in the billing system to customer accounts.
Provide customers with account reconciliations to resolve billing and payment discrepancies.
Understand the quote to bill process and resolve errors as needed.
Gather customer information to get an understanding of their business needs and establish rapport.
Research and resolve issues using available resources.
Stay current with system information, changes, and updates.
Education and Experience
Bachelor's or Associate's degree in Accounting, Finance, or related field is a plus.
3-5 years of experience in billing, accounts receivable, accounting or related finance role.
Experience with NetSuite & Salesforce preferred.
Ability to work in excel.
Detail-oriented with a high level of accuracy in data entry and analysis.
Strong communication skills and ability to work cross-functionally with Sales, Accounting and other teams.
Ability to work within a team environment.
Highly motivated and passionate about daily tasks as well as overall company initiatives.
Excellent written and verbal communication skills
Strong organizational skills and the ability to think critically.
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
Auto-Apply