Account representative jobs in Irondequoit, NY - 302 jobs

Company: Rochester Gas & Electric, an Avangrid Company Department: Customer Service Job Title: Representative - Customer Billing Work Model: Office and Field is dependent upon experience, ranging from $48,800 to $61,000. Job Summary The essential duties of the Customer Billing Representative include review and analysis of company meter reading/consumption data and customer bills, correction of device, billing and invoicing errors, and processing of billing adjustments as needed to complete rate changes and/or corrections to unmetered services. Attention to detail is required to perform accurate bill calculations and adjustments. Customer Billing Representatives process appropriate work orders as required and may assist with updating of Billing procedures. Must maintain customer confidentiality and ensure familiarity with and compliance to all Rochester Gas & Electric policies, standards, and procedures. Key Responsibilities * Resolve billing issues and/or accurately calculate bills with correct rate applications, processing of appropriate work orders as required, while adhering to all Company billing policies, procedures and state regulations. * Requires attention to detail and use of a range of analytical and problem-solving skills and good judgment to perform Special Billing functions to include: * Bill Review * Implausible Meter Readings * Out-sorts * EMMA Billing Errors * EMMA Invoicing Errors * Device Errors (including meter change errors and mixed meter corrections) * Billing adjustments * Billing edits * Usage analysis * Rate changes * Unmetered Services * Recalculation of bills * Billing Inbox Tasks * Customer Billing Representatives may assist with updating of Billing procedures * Adhere to department work schedule and complete all assigned tasks in timely manner * Maintain customer confidentiality and ensure familiarity with and compliance to all Rochester Gas & Electric policies, standards, and procedures related to data security and ensure non-disclosure of confidential customer account data such as billing, rates or credit history which could have an impact on the individual customer account in question (especially for special contracts with large commercial high revenue accounts) if were disclosed outside the Company * Interact and respond to internal Company requests and/or personnel as well as others outside the Company as needed to furnish or obtain information in a courteous and factual manner. Interactions can include but are not limited to others in Marketing, Field Customer Service, Appeals, Credit & Collections, Dispatch, Rates and Regulatory, and Customer Care Center Representatives and staff. Required Qualifications * Skills/Abilities: * Knowledge of the Company billing policies, practices, rate applications and service orders as required to resolve billing issues and/or accurately calculate bills and have demonstrated the ability to perform all Job Requirements as indicated within this Skills/Abilities section along with meeting all other experience/training and education requirements indicated below or the demonstrated ability to learn. * Possess strong verbal and written communication skills * Effective problem-solving skills with attention to detail and the analytical ability to evaluate complex data and apply good judgment to take appropriate follow up actions as needed while working without close supervision. * Strong PC skills are required along with proficient knowledge and use of Microsoft Excel and Word applications * Must possess superior arithmetic skills and ability to use a calculator * Must have good organizational skills and the ability to handle multiple tasks with frequent interruptions * Must be highly productive and results oriented * Experience/Training: * 1-3 years of experience working in a customer service /billing environment * Must possess thorough knowledge of customer service practices, policies and procedures, including customer accounting, billing, and rates or demonstrate the ability to learn. * Must be proficient in use of the SAP customer information system or demonstrate the ability to learn * Required Education: * High school diploma or equivalent GED Competencies * Growth & Continuous Improvement * Initiative & Change * Focused on Results * Customer Centric (internal and/or external) * Communication * Collaboration * Leadership (people managers/leaders) Company: ROCHESTER GAS & ELEC CORP Mobility Information Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at ********************. Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power. Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management. Job Posting End Date: February-27-2026

Customer Rep needs 1+ years experience Customer Rep requires: Ability to multi-task and manage multiple conflicting priorities Ability to maintain composure through stressful situations Proficient in Microsoft applications Excellent written and oral communication skills required Customer Rep duties: Handle inbound calls, emails, and other inquiries from customers in a professional, courteous, and efficient manner. Provide accurate information regarding products, services, orders, and account status. Troubleshoot customer issues and work with internal teams to resolve concerns quickly. Document all customer interactions in the CRM system with accuracy and attention to detail.

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Working knowledge of Adtran/Cisco routers and switches Intermediate ability to evaluate client metrics such as overall bandwidth and QOS setting requirements Basic knowledge of voice switch platforms including Nortel DMS, Client 5ESS and MetaSwitch (Softswitch) Basic scripting and debugging Basic working knowledge of Network protocols such as ATM, Frame Relay and Ethernet Intermediate working knowledge of IP routing protocols such as BGP, OSPF, RIP and STATIC ROUTING Intermediate working knowledge of voice protocols such as CAS, ISDN, SS7, MGCP, H.323, and SIP Additional Information Thanks & Regards Praveen K. Paila ************

Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations. REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers. You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit. GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.

Responsible for supporting the company's sales goals through professional sales techniques and good customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties: • Develops maximum sales potential out of assigned territory through competitive sales techniques and knowledge of the company's products and services. • Builds and maintains quality relations with existing assigned accounts, and increases account base and volume of sales on a consistent basis. • Contacts customers as frequently as necessary to meet and surpass profitable sales goals for the company. • Reevaluates work on an ongoing basis to increase market share. • Assesses quality of offerings and develops opinion reports on strategies to increase the company's market share. • Creates customized proposals to meet specific customer requirements in an efficient manner. • Utilizes company leads to expand current customer base and follows up all leads promptly. • Maintains updated, organized files on all accounts in assigned territory. • Completes and submits sales reports each week. • Provides information and/or follows up on customer as requested. • Performs other related duties as assigned.

We are searching for friendly and energetic full-time Customer Service Team Members to join our NEW (opening soon) Tim Hortons team at 3667 Main Street in Piffard, NY on the Mornings shifts (7am-3pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Hospitality & Customer Service: Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire. Ensure coffee and products are always fresh and accurate by following our REV procedures. Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge. Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer. Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru. Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: Adhere to all operational standards and guidelines for product preparation. Prepare all products accurately by following the order monitor. Communicate showcase and product needs to ensure availability for customers. Regularly monitor and record temperatures of required products. Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: Follow all restaurant policies, procedures, and standards. Practice proper hand washing techniques and adhere to sanitation guidelines. Complete all sanitation tasks as outlined. Health & Safety: Work in compliance with occupational health and safety legislation. Follow safe work practices and procedures. Use required personal protective equipment. Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources. Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: Excellent customer service skills with a friendly and welcoming attitude. Ability to work in a fast-paced environment with a sense of urgency. Strong communication and interpersonal skills. Ability to work on a team and with multiple employees. Attention to detail and ability to accurately process orders. Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above . This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark-Lumberg Associates LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job DescriptionBenefits: Simple IRA Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance ABOUT OUR AGENCY: At our agency, work-life balance is a top priority. As a family man myself, I understand how important it is to have time with loved ones, which is why we often take additional Fridays off in the summer to spend more time with our families. Were also dedicated to giving back to the community. Each quarter, our team enjoys office outings that are often tied to volunteer opportunities like food drives or supporting local schools. Other times, its simply about having fun togetherwhether thats catching a movie, going to a baseball game, or enjoying time outside the office. One of the unique perks of working here is our Lets Make A Deal promotion around sales achievements. Team members can earn personalized rewards such as car detailing, weekend getaways, and moremaking success both motivating and rewarding. We are consistently ranked among the top three insurance agencies in Rochester, and were committed to fostering a culture of growth, professionalism, and winning together as a team. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Dominic Agostini - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

We are hiring for a Data and Collections Specialist! In this full-time opportunity you will contact clients to resolve past due balances. To be considered for this position, please have a HS Diploma and a minimum of 3-years of customer service finance or payroll experience required. Strong Microsoft Excel and Microsoft Access experience. Position Details: Full time, contract M-F schedule days Data Entry Alleviates risk through resolving clients past due balances meet daily collections and call goals Initiates calls to clients based on risk to resolve outstanding receivables Maintains daily call requirements based on the forecast provided to ensure standards are met Maintains and updates all client information in all systems Maintain a high level of customer service and client retention

Responsive recruiter Replies within 24 hours Benefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Chris Ross - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. This is an in-office position at our agency in Webster, NY. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred. Compensation: $50,000.00 - $70,000.00 per year Do you want a career and not just a job? We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Chris Ross - State Farm Agent may be the right fit for you! Come work with an energetic, fun team at Chris Ross - State Farm Agent! About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. I have been a State Farm agent since 2008. I am a proud graduate of SYRACUSE UNIVERSITY. We have 25 years of combined insurance experience in our office. Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, National Quality Award, and Bronze Tablet If you want a career, not a job, then we encourage you to apply. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Please note: The territory for this position covers Western New York and Western Pennsylvania. Optimal support locations for the territory are in the greater Rochester area. At Syngenta, we are working to build the most collaborative and trusted team in agriculture that provides leading seeds and crop protection innovations to enhance the prosperity of farmers. To support that challenge, Syngenta's Commercial team is currently seeking a Crop Protection Sales Representative for Syngenta's Western Pennsylvania / New York territory. In this role, you will be an integral member of a high performing District Sales team working together to achieve profitable growth and create an industry leading and sustainable position for Syngenta. Accountabilities: * Achieve sales, profit, and market share targets with channel partners, key producers and other customers within the assigned territory as part of the overall sales and marketing plan for the district and broader Commercial Unit. * Develop and maintain strong and trusted relationships with customers in assigned territory. * Primary liaison for all channel partners and retail accounts within territory which includes developing and implementing annual business plans to influence end-user demand. * Partner with Seed Care and AgriEdge Specialists to develop territory opportunities. * Create demand at the customer level, ensuring that the customer is knowledgeable about our products and has further interest in Syngenta solutions. * Responsible for trade shows, tours, and product launches for crop protection within their territory. * Act as a steward of the Syngenta portfolio by making recommendations and by managing complaints/issues in the field as needed, in partnership with Agronomy. * Manage operational budget, variable selling expenses, and marketing funds within Commercial Unit / District guidelines.

Utility Channel Sales Representative - An opportunity to join an industry leader experiencing explosive growth and opportunities. DiVal Safety has been recognized as The Best Place to Work in WNY for the past 15 years. DiVal Safety Equipment, a leader in the Fire, EMS and industrial safety equipment distribution business, is looking for a self-motivated individual that works well as part of a team to grow our Utility division reporting directly to the Utility Channel Sales Manager. In this position you will be responsible for serving and growing business and relationships with established customers. Also, you will be responsible for growing your channel within your region in new accounts, sales, services and profit. About DiVal Safety DiVal Safety is a premier B2B distributor on safety equipment, industrial and contractor tools and supplies, maintenance repair, and operating (MRO) products. In addition to the wide range of products we carry, we also test, service and repair many of the products we supply. We are a values-based company with a “Whatever it takes” attitude that relies on professional relationship sales and a proven results-oriented approach that was established in 1977. Our channel representatives have a vast potential for excellent earnings and a career of entrepreneurial opportunities, professional development and advancement. Join the DiVal Safety Equipment team as a member of our fast-paced, well trained and dynamic team. The position comes with a base salary plus commission, expenses and car allowance. Duties and Responsibilities: To achieve annual required growth 50% of your time in front of the customers and prospects in your territory To continually uncover new sales opportunities and create new business opportunities Manage and hit supportive metrics (calls, appt, opps, and quotes) in CRM To plan sales calls via call objectives and high-value questions Regular meetings with specialists in your territories to help improve the customer experience and meet all potential needs. Identify new value driven products for your customers Work with the corporate accounts division to create relationships with key accounts at the highest levels Focus on the horizontal growth and lost business within accounts Professional Skills and Requirements: Demonstrates mastery of skills in the areas of consultative selling, marketing principles, prospecting, networking and negotiations. Live by the DiVal Core Values Ability to read, analyze, and interpret basic sales reports Have a firm understanding of the competitive situation within your accounts, and within your territory Well-versed in basic math At least 2-3 years' experience in Sales Excellent organizational skills and project management skills Minimum college associate degree Ability to acquire a functional knowledge of a variety of computer programs Valid driver's license and acceptable vehicle record Abide by the dress code of DiVal Meet travel requirements- Territory travel average of 3-5 overnights/month, with an additional 8-12 overnights of corporate travel/ year. Physical Demands: Must be able to lift and carry up to 50 pounds when required Ability to withstand long periods of time working on a computer Benefits: Based on salary plus commission Comprehensive sales training and onboarding process Medical benefits Dental benefits Other voluntary benefits (STD, LTD, Accident, Critical illness, Life insurance) Company provided life insurance policy 401K Paid time off DiVal Safety Equipment is proud and dedicated to be an Equal Opportunity Employer (EOE) of Minorities / Women / Veterans / Disabled.

Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Chris Ross - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. This is an in-office position at our agency in Webster, NY. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Mosaic Health is seeking a Billing Specialist with the ability to effectively reconcile accounts for a network of primary care facilities. Applicants with a certificate in billing/coding strongly preferred. Duties to include, but not limited to: Providing expert customer service Facilitating work flow between clients/payors/Mosaic Health staff Utilizing critical thinking skills to actively research problems and find account solution Reading/posting remittances and patient payments Preparing and transmitting electronic secondary and tertiary claims Preparing and entering all information for the monthly close Handling patient inquiries and billing questions Mosaic Health provides access to compassionate, individualized health care and wellness-related education for everyone regardless of financial, cultural, or social barriers. The Rochester Administration Office serves as the main administrative and operational hub for health centers across multiple counties in Western and Central New York. We offer a competitive salary and generous paid time off. Our comprehensive benefits package includes medical, dental and retirement plans with employer contributions. Advancement opportunities are available throughout our organization. Please visit ********************* EOE.

Do you have aspirations to run your own business? If so, you may want to consider working in the office of Lino Reale - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself. Responsibilities Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Work with the agent to establish and meet marketing goals. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. Adaption of skills necessary to operate a business. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Learning to market property/casualty, life, health, bank and mutual fund products Setting sales and growth goals Working closely with the agent to gain an understanding of the agents role and office logistics Learning how to network effectively If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm Insurance Companies. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents control which licensing requirements and training programs are offered or must be successfully completed by their employees. By accepting employment with a State Farm agent and/or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agents employment and pursue the opportunity of becoming an independent contractor agent for State Farm Insurance Companies. If you choose to pursue an agency opportunity, you will need to apply and go through the regular State Farm Insurance Companies agent selection process

WXXI is looking for an Accounts Receivable Specialist to join the team. If you enjoy working with numbers, spreadsheets, and great people, apply today! Account Receivables Specialist Department: Business Affairs Reports to: Chief Financial Officer Status: Full Time (40 hours) Pay: $25.00 per hour Position Summary: The Accounts Receivables reports directly to the CFO and is responsible for daily bookkeeping, record keeping, financial reporting, and assisting with the preparation of tax records for financial audits. This position will reconcile and verify invoices, Prepare all bank deposits, enter cash receipts into the computer, and distribute cash sheets. Duties/Responsibilities: Accounts Receivable Operations Oversee the end-to-end accounts receivable process, including invoicing, cash application and collections. Ensure accurate and timely processing of customer payments and resolution of discrepancies. Manage customer accounts, monitor aging reports and minimize overdue receivables. Credit and Risk Management Establish and maintain credit limits and terms for customers in accordance with company policies. Monitor and manage credit risks to minimize bad debt exposure. Collections and Customer Relations Implement effective collection strategies to reduce outstanding receivables and improve cash flow. Resolve escalated customer disputes and issues with professionalism and efficiency. Foster strong relationships with customers to ensure satisfaction and timely payment. Compliance and Reporting Ensure compliance with internal controls, financial policies and relevant regulations. Prepare and present AR metrics, including DSO (days sales outstanding), collection rates and aging trends. Support audits by providing necessary documentation and responding to inquiries. Process Improvement and Technology Utilization Identify and implement process improvements to increase efficiency and accuracy in AR operations. Utilize AR automation tools and ERP systems to streamline workflows and enhance reporting capabilities. Stay informed of emerging technologies and best practices in accounts receivable management. Analyze trends, identify areas of improvement and present findings to management. Other Responsibilities Submit charge card receipts online for bank authorization. Prepare the reconciliation of appropriate bank and investment statements. Function as a backup for other accounting staff. Assist with the preparation of bank deposits. Assist with other divisional duties.

Accounts Receivable will be responsible for the timely, consistent and accurate posting and tracking of all accounts receivable activity within commercial and residential real estate entities. The candidate will play a key role in implementing changes and optimizing efficiency within the A/R function. The ideal candidates will have general accounting experience and a broad based of knowledge related to accounting process and procedure to allow for expansion of responsibilities and professional growth. The candidate must be able to work independently, be well organized and achieve a high-level accuracy in detail oriented tasks. This position reports to the Controller. Job Responsibilities: Maintain billings for the management company on a monthly basis, including posting billings and recording receipts on "as received" basis; Receive, process and post rental payments and other various payments for commercial and residential entities; make the deposits thru RDC for multiple entities/bank runs as needed, and record all payments received in MRI Web on a timely basis; Review monthly Accounts Receivable reports for commercial entities and management company; maintain schedule and reconcile outstanding balances with corresponding tenants and properties, respectively; Follow-up on inquiries, issues and outstanding payments with tenant requests based on lease agreements or other information on record; record all interactions with the tenant in the appropriate notes in MRI; Maintain monthly tenant billings for commercial entities: generate and preview rentup reports/ identify any discrepancies and review in detail with commercial team; distribute monthly statement to tenants; Maintain other commercial billing charges on a timely basis; Review and investigate any differences in the tenant ledger and correspond with tenants on as needed basis; Process any approved adjustments and maintain a good and consistent record-keeping; On a monthly basis review Aged Delinquency report with management, reduce payment delinquency by expediting resolution of unpaid accounts for commercial and residential entities; Implement, process and maintain late fee billings (on the 10th of the month) for commercial properties working as a team with commercial leasing department; Interface with accounting, portfolio management, legal and other internal departments, and contact tenants for collections or notify Property Manager; Be able to work independently with minimum supervision; Process deposits for various residential properties on as needed basis; Support project work related to accounting automation systems; provide support to other members of the accounting team. Any other tasks deemed necessary by the Controller. Requirements Required Experience and Education: The requirements listed below are representative of the knowledge, skill and/or ability required for this position. Education/Experience: Undergraduate degree in Finance or Accounting; 2-5 years of experience in A/R preferred; Proficiency in the use of Microsoft Office, MRI or other accounting software Competencies: Working Accounting Knowledge Multi-tasking skills Communication and Collaboration Skills Ethical Conduct Attention to detail Preferred Characteristics: The successful candidate is personable, highly ethical and thrives in a collaborative environment; Exceptional analytical, problem solving and critical thinking skills; Excellent communication skills & computer skills. Reasoning Ability: Ability to define problems, collect data, establish facts and draw valid conclusions; Ability to interpret technical instructions in various forms and deal with abstract and concrete variables. Salary Description $24.00 - $26.44 per hour

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a AR Follow Up Coordinator , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Work with AR reports to identify problems on accounts, research accounts/trends and take appropriate actions to promote reimbursement, bill primary and secondary carriers for services provided, and collect on past due accounts. Research accounts: request additional information such as referrals, scripts, medical reports, and/ or call hospitals. Work EOBs to post rejection codes, follow up on rejected claims, and appeal denials; develop and track written correspondence. Complete adjustments, check refund request forms, and special transaction forms. Work with edit reports to identify problems with transmission claims. Answer patient inquiries, maintain patient's account information, and resolve problems as needed. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, providers & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service To Ensure Success In This Role, You Must Have: Knowledge of medical terminology and a working knowledge of different types of insurance Ability to type 30+ words per minute and have a general computer aptitude High School Diploma required. One to two years' prior accounts receivable experience in a medical billing environment preferred with at least general knowledge of the healthcare industry insurance/EOB/payment process. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.

About Us: M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We're looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply. Job Description: We are seeking a No-Fault Insurance & Workers' Compensation Collections Specialist to join our Accounts Receivable Team. This position involves handling insurance denials, appeals, and rejections for high dollar surgical medical claims. This role requires knowledge of the healthcare industry, familiarity with insurance payer mix, and full claims life cycle. Key Responsibilities: · Follow up with insurance companies on claim status, underpayments, and denials · Resolve denied and underpaid claims promptly · Review and interpret Explanation of Benefits (EOBs) · Address and correct coding-related denials · Use payer portals (e.g., Availity, Cigna, UHC, Navinet, Emblem) to check claim status · Work with internal teams to resolve claim issues · Access EMRs to obtain necessary medical records · Post insurance payments and handle recoupments · Generate and send patient statements · Interpret terms for Workers' Compensation and No Fault when applicable Qualifications: ·Must have an understanding of No-Fault and Workers Compensation rules and regulations · Strong attention to detail and organizational skills · Effective communication skills, especially when working with insurance representatives · Proficient in Microsoft Office applications · High school diploma or equivalent · Minimum of 2 years' experience with Workers Compensation and No Fault collections · Experience with Epic EMR is a plus Benefits: M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program. Salary: This position offers a salary range of $45,000 to $65,000 annually, commensurate with experience.

Job Title: Contract A/R Collections Specialist Hours: M-F 8AM-5PM ET Rate: $17 p/hr Our client, a Global Financial Services company is seeking a detail oriented Accounts Receivable Collection Specialist. Responsibilities: The Accounts Receivable Collection Specialist is responsible for the accurate and timely resolution of past-due invoices while providing exceptional customer service to both internal and external clients. The role focuses on mitigating risk, addressing billing disputes, and educating stakeholders on resolution processes. Key Responsibilities: Develop and maintain a foundational understanding of the companys products and services, including payroll, human resource services, and acquired portfolios. Manage inquiries related to current, past-due, and returned receivables through inbound and outbound phone and email communication. Balance service quality with effective collection strategies to mitigate company risk. Resolve billing disputes using available resources and systems to ensure revenue collection. Monitor daily payroll holds and promptly contact clients with past-due balances. Adhere to department policies and procedures to ensure compliance. Participate in ongoing training to enhance knowledge, skills, and efficiency. Requirements: High school diploma and a minimum of 4 years of experience in customer service, finance, accounting, or payroll. A degree may substitute for experience. Strong organizational and decision-making abilities. Proficiency in Microsoft Word, Excel, and Access is preferred. This position requires a detail-oriented professional who excels in communication and has a commitment to maintaining high service standards. Learn more about all the incredible opportunities available at Mothership, where we match you with world renowned clients and jobs, help you develop and grow, enable you with cutting-edge intuitive technology, and so much more! How to apply Interested candidates should submit their application here: mothershipcorp.com/questionnaire Build a robust profile so we can know you well upfront: The above is to ensure best matching and verification results and to join our network for all open roles. It also serves as your new digital resume for global roles, both on, and off, the Mothership network. A true representation of yourself, beyond the resume. Quick apply available here: mothershipcorp.com/apply. We will not respond to email or DM applications, as these are too hard to track and manage at scale. Please apply per details above, only, for efficiency and best results. Again, we cannot respond to all ad-hoc, but can communicate via our network and system, seamlessly. This is a very important step. If you are referring candidates, please have them complete the questionnaire form above, and enter your information in the who you referred you to us section of the questionnaire form. You will get credit and be contacted as they are hired. Applications will be reviewed on a rolling basis until filled. Thank you for assisting us in placing candidates at warp speed and with matching precision! Equal Opportunity Statement Mothership is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us and become a key player in delivering outstanding service. We look forward to your application! Learn more about all the incredible opportunities available at Mothership, where we match you with world renowned clients and work, and help you develop and grow, enable you with cutting-edge intuitive technology, and so much more!