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Account representative vs business development executive

The differences between account representatives and business development executives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become an account representative, becoming a business development executive takes usually requires 8-10 years. Additionally, a business development executive has an average salary of $97,871, which is higher than the $36,977 average annual salary of an account representative.

The top three skills for an account representative include customer service, patients and patient accounts. The most important skills for a business development executive are business development, digital transformation, and customer service.

Account representative vs business development executive overview

Account RepresentativeBusiness Development Executive
Yearly salary$36,977$97,871
Hourly rate$17.78$47.05
Growth rate-8%10%
Number of jobs183,446189,950
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 75%
Average age4639
Years of experience1210

What does an account representative do?

Account representatives are employees who manage client accounts and act as the main contact of the clients they are handling. They maintain existing accounts by updating client details regularly. They also check up on clients to see if they are still satisfied with the products or services of the company. They also create new accounts by welcoming new clients and assisting them in their needs. Account representatives manage client inquiries and process client requests. They also address complaints and ensure that any challenges are mitigated and that clients remain with the company.

What does a business development executive do?

A business development executive serves as a senior manager who drives company sales. Business development executives convince existing clients to buy more offerings and also source new clients. The focus of their job is on lead generation, prospect management, and customer acquisition. They collaborate with management in terms of sales objectives, planning, and prediction. The skills necessary for this job include customer service and relations, time management, strong written communication, and sales process experience.

Account representative vs business development executive salary

Account representatives and business development executives have different pay scales, as shown below.

Account RepresentativeBusiness Development Executive
Average salary$36,977$97,871
Salary rangeBetween $26,000 And $51,000Between $64,000 And $149,000
Highest paying CityLos Angeles, CAPhoenix, AZ
Highest paying stateCaliforniaArizona
Best paying companyNew RelicClifford Chance
Best paying industryFinancePharmaceutical

Differences between account representative and business development executive education

There are a few differences between an account representative and a business development executive in terms of educational background:

Account RepresentativeBusiness Development Executive
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 75%
Most common majorBusinessBusiness
Most common college-University of Georgia

Account representative vs business development executive demographics

Here are the differences between account representatives' and business development executives' demographics:

Account RepresentativeBusiness Development Executive
Average age4639
Gender ratioMale, 33.6% Female, 66.4%Male, 63.8% Female, 36.2%
Race ratioBlack or African American, 12.5% Unknown, 4.2% Hispanic or Latino, 17.3% Asian, 3.9% White, 61.6% American Indian and Alaska Native, 0.5%Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%
LGBT Percentage8%10%

Differences between account representative and business development executive duties and responsibilities

Account representative example responsibilities.

  • Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
  • Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
  • Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
  • Educate physicians to use current ICD-9 diagnostic coding and preparation to begin ICD-10 coding requirements.
  • Analyze health care insurance/litigation patient account files to resolve outstanding and delinquent accounts due to the healthcare client.
  • Promote ThermoCool SmartTouch ablation catheter device to electrophysiologists.
  • Show more

Business development executive example responsibilities.

  • Manage and monitor the company CRM and all opportunity and forecasting reporting.
  • Develop and manage all new business for strategic and technology consulting services within the healthcare, government and manufacturing sectors.
  • Negotiate healthcare provider group, ancillary and facility contracts to achieve objectives relative to competitive market trends and client expectations.
  • Review cost/benefit analysis of potential promotional programs to justify the ROI and manage budgets set aside to support promotional activities.
  • Lead centralized, electronic referral center coordinating post-acute service needs of patients discharging from multiple acute facilities in Arizona region.
  • Utilize SalesForce to track clients and sales.
  • Show more

Account representative vs business development executive skills

Common account representative skills
  • Customer Service, 21%
  • Patients, 18%
  • Patient Accounts, 5%
  • Data Entry, 3%
  • Medicaid, 3%
  • Customer Satisfaction, 3%
Common business development executive skills
  • Business Development, 13%
  • Digital Transformation, 8%
  • Customer Service, 6%
  • Client Relationships, 5%
  • Cloud, 4%
  • CRM, 4%

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