Account representative job description
Updated March 14, 2024
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Example account representative requirements on a job description
Account representative requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in account representative job postings.
Sample account representative requirements
- Bachelor’s degree in finance or related field.
- 2+ years of professional experience in sales.
- Excellent knowledge of financial products.
- Strong understanding of financial markets.
- Proficiency in MS Office Suite.
Sample required account representative soft skills
- Excellent communication and interpersonal skills.
- Strong organizational and problem-solving skills.
- Ability to work independently and in a team environment.
- Excellent negotiation, customer service, and analytical skills.
Account representative job description example 1
DHL account representative job description
What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Distinguished as No. 1 World's Best Workplace™ by Great Place to Work and Fortune Magazine
DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today…
Do you have a record of Sales Success and Achievement? Do you consider yourself an Outgoing Hunter? Are you self-motivated? Are you Competitive by Nature? THEN you might be exactly what DHL needs on the team.
DHL Express is looking for the next Account Representative to consult with business owners and introduce them to the #1 Logistics Company in the world. As a sales professional at DHL you will own a territory and direct the largest, most complex and most strategically significant negotiations, reaching agreements that have significant impact on DPDHL's bottom line. The person who will thrive in this pivotal role must have the skills to maintain a high-level of customer service with existing customers and leverage relationships to expand business. In addition, the international sales professional will actively monitor and review customer global sales activity and make adjustments to processes and strategies to help the business grow. Entrepreneurial professionals in this role enjoy a generous commission & sales incentive plan.
Key Responsibilities:
- Uncover opportunities for new business within assigned territory by cultivating leads and utilizing your networks
- Design customized presentations to showcase DHL services to decision makers and close new business
- Build revenue streams with current customers and evaluate opportunities to increase the relationship through: face to face visits, problem solving and administrative follow-up
- Leverage you knowledge of the DHL Network as a Certified International Specialist Master to help businesses improve their relationships with customers
- Ensure high post-sale satisfaction and positive long-term relationships
- Collaborate with Sales and Operations teams to maximize sales and revenue growth within territory
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Account representative job description example 2
Halliburton account representative job description
We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry.
Under general supervision, builds customer satisfaction by providing service and on-site support for the application of Athlon downstream products. Ensures area revenue and profitability in assigned accounts while assisting in the development and implementation of sales plans for prospective customers. Possess a working knowledge of downstream utility and hydrocarbon processes to interpret data, present information clearly, and troubleshoot potential problems. Manage the practical application of chemical programs and serve as a technical resource to customers to optimize mechanical, operational, and chemical processes to increase equipment reliability. Study relevant business strategy, and operational constraints to recommend new or improved chemical applications that can help customers accomplish their commercial objectives. Collaborate with organizational support functions to meet internal Halliburton and external customer needs by actively participating in team activities and value improvement projects. Supports site and area management in new sales campaigns. Demonstrates adaptability and initiative to strengthen sales and service skill sets. When necessary, performs the functions of Principal Site Service Representative. Requires a STEM degree; Chemical or Mechanical Engineering, Chemistry, Biology, Geology, or Environmental Science degree preferred. Requires 2-4 years of experience in downstream refinery, chemical, or NH3/fertilizer facilities. Other requirements of this position include the ability to obtain a Transportation Worker Identification Credential (TWIC) for entry into downstream chemical facilities.
Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
Job Details
Experience Level:Experienced Hire
Job Family:Operations
Product Service Line:Multi-Chem
Full Time / Part Time:Full Time
Additional Locations for this position:
Under general supervision, builds customer satisfaction by providing service and on-site support for the application of Athlon downstream products. Ensures area revenue and profitability in assigned accounts while assisting in the development and implementation of sales plans for prospective customers. Possess a working knowledge of downstream utility and hydrocarbon processes to interpret data, present information clearly, and troubleshoot potential problems. Manage the practical application of chemical programs and serve as a technical resource to customers to optimize mechanical, operational, and chemical processes to increase equipment reliability. Study relevant business strategy, and operational constraints to recommend new or improved chemical applications that can help customers accomplish their commercial objectives. Collaborate with organizational support functions to meet internal Halliburton and external customer needs by actively participating in team activities and value improvement projects. Supports site and area management in new sales campaigns. Demonstrates adaptability and initiative to strengthen sales and service skill sets. When necessary, performs the functions of Principal Site Service Representative. Requires a STEM degree; Chemical or Mechanical Engineering, Chemistry, Biology, Geology, or Environmental Science degree preferred. Requires 2-4 years of experience in downstream refinery, chemical, or NH3/fertilizer facilities. Other requirements of this position include the ability to obtain a Transportation Worker Identification Credential (TWIC) for entry into downstream chemical facilities.
Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
Job Details
Experience Level:Experienced Hire
Job Family:Operations
Product Service Line:Multi-Chem
Full Time / Part Time:Full Time
Additional Locations for this position:
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Account representative job description example 3
Perdue Farms account representative job description
Perdue Foods is part of Perdue Farms, a family-owned company heading into it's second century of growth and innovation. With a goal of becoming the most trusted name in premium proteins, we create products for consumers and for retail and foodservice customers around the globe, while changing the way animals are raised for food.
**Summary**
Responsible for administering the customer order entry process along with key sales functions, i.e., booking features, pricing, etc. for assigned customers. Focused on customer satisfaction-responsiveness and flexibility in resolving customer order issues. This includes daily interaction with customers, brokers and other associates within the order management group, including logistics, data maintenance and claims management.
**Principal and Essential Duties & Responsibilities**
+ Administers customer service for assigned customers and achieve agreed company goal of customer service, providing the main point of contact for Sales and Merchandising managers.
+ Handles customers' orders for specified customer, ensuring timely entry of orders, correct pricing, split into truckload quantities, confirm plant assignment or move if advised by supply planning and monitor order through to customer delivery and invoicing.
+ Administers sales specific functions such as book features, prepare market request, process claim forms and payments, review broker commissions, and resolve deductions all in a timely manner.
+ Works with other members of the supply chain organization, such as demand planners, supply planners and logistics to resolve exceptions.
+ Makes visits to outside sales reps and key customers to increase understanding of their requirements and agree mutual actions which will improve the order fulfillment process.
+ Escalates customer issues to Account Team supervisor/manager and recommends actions for resolution. Examples would include orders always exceeding feature booking, add-ons occurring too frequently or orders arriving too late to meet delivery requirements.
+ Deals with customer and broker calls from the field, i.e., product recommendations, pricing, availability, etc., monitors customer programs and tonnage dollars. Handles distressed product sales within channel.
**Minimum Education**
Bachelors degree in Sales, Marketing or business Administration.
**Experience Requirements**
0 - 3 years related experience. Must have strong reading, writing, communication and analytical skills. Able to comprehend and understand customer protocol. Good working knowledge of all processes within the supply chain (sales, marketing, forecasting, production planning, manufacturing and distribution). Able to negotiate, manage conflict and develop consensus with merchandising manager. Must be able to analyze costs versus benefits in providing customer service. Must have a good understanding of IT systems and how they pass data between each other, e.g., SAP, Manugistics, CFS, SRP, etc. Must be able to travel to customer or plant facilities to include overnight travel.
_Perdue Farms, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status._
**Summary**
Responsible for administering the customer order entry process along with key sales functions, i.e., booking features, pricing, etc. for assigned customers. Focused on customer satisfaction-responsiveness and flexibility in resolving customer order issues. This includes daily interaction with customers, brokers and other associates within the order management group, including logistics, data maintenance and claims management.
**Principal and Essential Duties & Responsibilities**
+ Administers customer service for assigned customers and achieve agreed company goal of customer service, providing the main point of contact for Sales and Merchandising managers.
+ Handles customers' orders for specified customer, ensuring timely entry of orders, correct pricing, split into truckload quantities, confirm plant assignment or move if advised by supply planning and monitor order through to customer delivery and invoicing.
+ Administers sales specific functions such as book features, prepare market request, process claim forms and payments, review broker commissions, and resolve deductions all in a timely manner.
+ Works with other members of the supply chain organization, such as demand planners, supply planners and logistics to resolve exceptions.
+ Makes visits to outside sales reps and key customers to increase understanding of their requirements and agree mutual actions which will improve the order fulfillment process.
+ Escalates customer issues to Account Team supervisor/manager and recommends actions for resolution. Examples would include orders always exceeding feature booking, add-ons occurring too frequently or orders arriving too late to meet delivery requirements.
+ Deals with customer and broker calls from the field, i.e., product recommendations, pricing, availability, etc., monitors customer programs and tonnage dollars. Handles distressed product sales within channel.
**Minimum Education**
Bachelors degree in Sales, Marketing or business Administration.
**Experience Requirements**
0 - 3 years related experience. Must have strong reading, writing, communication and analytical skills. Able to comprehend and understand customer protocol. Good working knowledge of all processes within the supply chain (sales, marketing, forecasting, production planning, manufacturing and distribution). Able to negotiate, manage conflict and develop consensus with merchandising manager. Must be able to analyze costs versus benefits in providing customer service. Must have a good understanding of IT systems and how they pass data between each other, e.g., SAP, Manugistics, CFS, SRP, etc. Must be able to travel to customer or plant facilities to include overnight travel.
_Perdue Farms, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status._
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Updated March 14, 2024
Updated March 14, 2024