Account Representative Jobs Near Me

will be based on-site at our Port Saint Lucie, Florida location. About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Our Licensed Insurance Representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Your Responsibilities As a Licensed Insurance Representatives, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns Handle and carefully respond to all inbound and outbound customer inquiries Provide excellent customer service through active listening Work with confidential customer information and treat it sensitively Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding Appropriately communicate with customers, exercising retention efforts if needed Identify customers who are comparison-shopping and inquiring about contract terms, assisting the customer with the correct price plan Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Ability to work remotely in a virtual team environment 6 months Customer service experience preferred Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills Logical problem-solving skills Ability to navigate Windows operating systems Organization and work prioritizing skills Possess an active home state Property & Casualty License Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job title: Customer Service Representative II Duration: 12 months with high potential to extend What You Will Accomplish: ● Helping complete online transactions by opening the lanes of communication ● Calling, texting, and emailing the buyer and seller to educate them on sales and our online checkout experience ● Facilitate delivering GMV (online vehicle sales) to the motors category ● Interact with internal and external partners to realize opportunities ● Hone skills of communication in the motors industry ● Gather feedback from customers that can be used to improve our vehicles sale and purchase experience What You Will Bring: ● Motors industry knowledge and experience ● Proficient communication skills, including being professional, personable, and assertive with mix of business and individual customers ● Track record of task completion ● Located in draper, UT 5-days a week (Mon-Fri) in office with an option to work from home 1-day per week. Hybrid schedule to be revisited after 3-6-month training ramp Compensation: The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on a number of factors, including but not limited to, a candidate's qualifications, skills, competencies, experience, location and end client requirements). Benefits and Ancillaries: Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee. Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process. AI technology is used to gather data only and does not replace human-based decision making in employment decisions. Please send an email to ************************** if you have any questions Thank you and have a great day!

Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity! Purpose: The Oil Sales and Service Rep (OSSR) will be responsible for providing sales and services of approved waste streams at HCC customer locations. The position frequently uses hoses to load/offload Oil Tanker Trucks from a variety of containers. Specific Duties: Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all HCC safety guidelines Responsible for customer service and new business development in a certain geographic area as assigned by the Company Aligns work orders to minimize mileage and travel time Inspects vehicle and equipment for safe operation Delivers service to customers by pumping approved waste streams from customer containers into truck Pursues additional services with existing accounts Assesses potential customer needs, presents HCC products and services to customers, and develops new customers Develop sales leads for Data-Marketing Complete all required paperwork accurately and neatly Maintains compliance with all applicable Department of Transportation (DOT) requirements Achieve sales quotas for total revenue and new customer development Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance. Performs a variety of administrative tasks as required and directed, encompassing responsibilities such as document management, maintaining office cleanliness, data entry, and other reasonable duties as assigned. Position Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Core Competencies and Specific Skills Strong communication skills and attention to detail Ability to interact with customers, sales branch employees, and other corporate departments Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc. Work Experience: Route sales experience preferred Education, Certificates, Licenses, or Designations: High School diploma or equivalent required Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and Tanker Endorsement Motor vehicle record (MVR) that meets or exceeds HCC's published standards including, but not limited to the following. Seat belt and cell phone violations Excessive speeding DUI, suspension and/or multiple vehicle collisions Personal Protective Equipment*: Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats Physical Requirements*: Frequent lifting of hoses weighing up to 40lbs Frequent climbing of ladders to access approved waste streams Occasionally pulling/dragging of hoses weighing up to 40lbs each All applicants must pass the pre-employment physical including drug & alcohol screening. Work Environment: While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.

Financial Customer Service Representative Interview: In person 30minutes Set Up: Fully Remote for Training then transition to Hybrid. Pay Rate: $21.99 per Hour Contract Length: 6 Months *Contract Extension or Conversion to FTE based on Performance, Attendance and Business Need* Benefits: Paid Weekly, Health, Dental & Vision Benefits Available! Target Start Date: *upon completion of new hire onboarding. This is a great opportunity to join a leading financial and wealth management organization that offers room for growth and advancement! Job Description Preference for 1 of the following criteria: College Degree Previous contact center experience. Responsibilities Client Support Service Professionals handle incoming phone calls regarding various service inquiries on client accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include client's Cash Management products and services, **** Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. Skills Ability to contribute in a fast paced, team-oriented environment. Aptitude to multi-task and adjust quickly to change in a busy financial service center. Education and Other Requirements College Degree Preferred or High School Diploma. Experience in financial service center or Call center experience is required. Proficiency in Microsoft Word and Outlook programs. Should you accept an offer for an opportunity, with this client, we do require a background check (7 years and active cases), fingerprinting which will include verifying your education and your employment history for the last 7 years. You may be required to provide documentation (copy of your diploma, W2's or Paystubs) to help us verify this information

Fully Telework **US Citizenship Required** We are looking for a seasoned Customer Service Representative to join our team working in a fully remote capacity. This position is supporting the Department of Labor and offers a variety of 4 day, 10 hour shifts. It is a great opportunity for someone who wants to utilize their skills in the comfort of their own home Job Description: As a CSR, you will have the opportunity to utilize your customer service skills and experience, as well as critical thinking skills, to support American consumers who have labor-related questions, such as questions about paychecks, how to contact a specific department or Government agency, and safety concerns in the workplace. During the handling of these inquiries, you will use a cloud-based telephony system and a Customer Relationship Management (CRM) tool for research and informational purposes. A successful candidate will be able to work independently as well as part of a larger team which supports one another throughout the day. Job qualifications: A minimum of two years call center customer service experience High School diploma or General Educational Development (GED) certificate Oral and written communication skills sufficient to facilitate clear and accurate information exchanges with customers Ability to control the pace, flow of the inquiry, and manage call time effectively Ability to handle inquiries and requests in a courteous and professional manner, including calls received in crises, and/or from abusive callers Ability to listen to, empathize with customers, and acknowledge their concerns Ability to follow protocol and to apply sensitivity and discretion in handling confidential information Ability to gather and document information to determine a customer's needs, apply problem solving skills, and resolve the inquiry/request effectively Computer and keyboarding skills sufficient to record information from the inquirer in an accurate and efficient manner Ability to use the web to search and retrieve information Ability to respond to inquiries from the hearing, speech, and visually impaired, as well as other physically impaired callers using appropriate equipment Ability to take direction within a team setting and complete team-related work promptly Equivalent to a low-risk public trust background investigation Other job specifics: Proficient in the use of MS Office including Word, Excel, PowerPoint, and Outlook Able to work in a fast-paced environment

Are you a people-oriented, sales-driven individual with a passion for customer experience and a hunger for career growth and leadership opportunities? If so, we want you to be a part of our dynamic Sales and Customer Experience Team! Why Choose Us: Unlimited Growth Potential: We believe in nurturing and promoting talent from within. As a Customer Account Representative, you'll have the chance to fast-track your career and step into leadership roles as you excel. Customer-Centric Culture: We're all about delivering exceptional experiences to our customers. For that to happen our team needs to feel taken care of. A happy team makes for happy customers. Sales Excellence: Dive into the world of sales and learn transferable skills that will always be in demand. We provide comprehensive training and support to help you achieve your sales goals and beyond. What We're Looking For: People-Oriented: Your ability to connect with people is what you pride yourself on. You enjoy building rapport and understanding the unique needs of each customer. Interested in the art of Sales: You're excited about the art of selling. Whether you're a seasoned pro or just starting, you're hungry to learn and succeed in a sales-driven environment. Desire for a Career: Your career development is a priority, and you're eager to take on leadership roles as you grow with us. Key Responsibilities: Customer Engagement: Develop strong relationships with customers, understanding their needs, and offering tailored solutions. Sales: Drive sales through effective communication and product knowledge. Achieve and exceed sales targets. Team Collaboration: Work closely with our Sales and Customer Experience Team to deliver outstanding results and support each other's success. What We Offer: Competitive Compensation: A rewarding package including base salary and performance-based bonuses. Training and Development: Continuous learning opportunities to enhance your sales skills and advancement opportunities. Dynamic Workplace: Join a passionate team in a positive and collaborative environment. Career Advancement: Clear paths to leadership roles for high achievers.

HomeServices Insurance an affiliate of HomeServices of America/ Berkshire Hathaway Companies is hiring for a experienced & licensed Property and Casualty Customer Service Representative! This position is located in Fredericksburg, VA. We are looking for insurance driven individuals who want to thrive in growing environments and establish rapport! The position is full time 40 hours a week, hybrid mode (2 days in office, 3 days work from home). This position provides day-to-day service and support to new and existing clients such that objectives for profitability and growth are met. Job Duties and Responsibilities (Essential Job Functions) 1. Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness. Research and answer calls from clients, underwriters and third parties. Advise clients regarding insurance coverage and risk management issues. Process policy changes and cancellations. Handle claims and billing inquiries. Foster and maintain good working relationships with insurance companies and underwriters. 2. Work with existing clients to providing quotes on current lines of business, or line replacements, and cross-selling. 3. Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or related complaints to the department manager. 4. Perform any additional responsibilities as requested or assigned. Performance Expectations Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management. Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism. Establish and maintain positive and productive work relationships with all staff, customers, and business partners. Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development. Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities. Qualifications Education: High School Diploma or equivalent work experience and knowledge. Experience: Two years successful servicing experience with independent agency (or equivalent). Knowledge and Skills: Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes. Thorough knowledge of all personal lines insurance products especially those represented through HomeServices Insurance. Excellent analytical, problem-solving, and decision-making skills. Excellent oral, written, and interpersonal communication skills. Proven automation, time management, and organizational skills. Familiarity with risk assessment and risk management techniques. Other (licenses, certifications, schedule flexibility/OT, travel, etc.): Property and Casualty License Wage: $23.50-28.70 hourly; actual wage is based upon education and experience. Potential for formulary incentive plan/discretionary bonus, based on financial results. Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP) Effective January 1, 2025, minimum and maximum annual salary or hourly range of compensation (or fixed pay rate if applicable) for a job opportunity, based on the employer's good faith estimate at the time of posting the job advertisement General description of all benefits and other compensation to be offered to a hired applicant, including but not limited to health and retirement benefits Equal Opportunity Employer If you are interested in this opportunity, please apply here or send your confidential resume to ************************** - TA Specialist/ Human Resources at HomeServices of America - Shared Success Center.

Position: Medical Billing & Collections Specialist - Reimbursement (Remote working mountain time hours) Location: Remote anywhere in the United States, excluding California, North Dakota, Washington, Wyoming, and Puerto Rico. We are looking for a detail-oriented and experienced Medical Billing & Collections Specialist to join our client's team. In this role, you will be responsible for overseeing the entire claims process, from billing to follow-up, ensuring timely resolution of claims with government and commercial payors. You will handle denied claims, manage appeals, investigate partial payments, and resolve claim rejections while maintaining compliance with industry guidelines and organizational policies. Strong communication and analytical skills are essential, as you will interact with payors and collaborate with internal teams to ensure accurate claim processing and reimbursement. This is a contract to hire position with a strong possibility of going permanently paying between $23-$25/hourly based upon experience Key Responsibilities: Manage the health and status of insurance claims billed to government and commercial payors, ensuring timely resolution through persistence, attention to detail, and clear communication. Requires strong knowledge and experience in the full revenue cycle process, including traditional Medicare, Medicare HMO, traditional Medicaid, Medicaid HMOs, contracted commercial plans, and non-contracted (out-of-network) claims. Experience with Durable Medical Equipment (DME) billing is preferred. Claim Follow-Up Investigate claim status via payor portals or by contacting payors. Identify and resolve issues such as missing information, errors, or timely filing concerns. Correct and resubmit claims as needed, adhering to payor guidelines. Document all actions in the billing system and monitor follow-up progress. Denial Management Analyze and understand denial reasons. Verify accuracy and gather necessary supporting documents. Contact payors to clarify denials and determine next steps (corrections, resubmission, or appeal). Submit appeals or corrected claims with proper documentation. Track and document actions in the billing system. Partial Payment Review Investigate partial payments to verify payment accuracy and determine patient responsibility. Review Explanation of Benefits (EOBs) and contracts to ensure compliance with contractual rates. Address discrepancies through corrections, appeals, or adjustments. Update billing records and document all actions in the system. Resolving Claim Rejections Review rejection reasons using codes and messages to verify claim details (patient information, billing codes, insurance). Investigate rejected claims to validate critical details. Correct errors, update information, and gather supporting documents. Resubmit claims following payer guidelines, ensuring timely filing. Performance and General Duties Follow organizational policies and use internal resources for guidance. Adhere to quality procedures and support continuous improvement initiatives. Apply workflow efficiencies to manage tasks and prioritize effectively. Address open cases related to reimbursement invoices. Gain proficiency in relevant systems (e.g., Oracle, Salesforce, ProChant Pulse, Brightree) to resolve inquiries and document actions. Work Prioritization Use the daily work driver (such as Daily AR Pivot, ProChant Pulse, Excel) to prioritize tasks. Filter worklists and focus on high-priority accounts. Requirements: Expertise in Medicare, Medicaid, and commercial payor regulations. Proven ability to independently write appeal letters for denied or underpaid claims. Experience with submitting retroactive authorization requests. Excellent communication skills to participate in reimbursement calls and address related inquiries. Ability to interpret and explain Explanation of Benefits (EOBs), in-network/out-of-network benefits, coinsurance, deductibles, and provider contractual agreements. Knowledge of Accounts Receivable (A/R) principles, cash posting, medical billing procedures (including HCPCS and ICD-10 codes), medical collections, and claims processing guidelines. Bachelor's degree in a related field with 2-3 years of experience in medical billing and collections, or High School Diploma/GED with 6+ years of experience in medical billing and collections. AimHire is an equal opportunity employer.

Job Title: Manufacturing Account Specialist Job Functions: Cultivate positive relationships with internal teams and customers through accurate, responsive, and proactive communication, ensuring all customer requirements, including product specifications and logistics details, are understood and met. Generate and process sales contracts and customer purchase orders, ensuring accuracy, monitoring availability, and communicating discrepancies to customers. Coordinate and track customer product samples, facilitate customer pickups at third-party warehouses, and collaborate with the Logistics Team on delivered contracts. Review customer purchase orders for accuracy against sales contracts, communicate discrepancies and product availability issues with Sales Executives and customers, and submit additional testing requests to the Quality Assurance team as needed. Facilitate resolution of warehouse issues, including short orders, missing or damaged products, and incorrect release of products, and coordinate third-party processing requests and shipments with Sales Executives and Processing Coordinators. Track sales contract progress, communicate contract balances internally and externally, and proactively plan for third-party processing sales contracts, ensuring timely and efficient operations. Qualifications and Experience: Minimum of 1-3 years of experience in client service, supply chain management, logistics, procurement, or a related field. Strong attention to detail and accuracy in managing documentation and reviewing reports. Effective communication skills to liaise with various stakeholders. Problem-solving skills to identify and resolve issues related to operational processes. How to Apply: If you are a motivated individual with a passion for manufacturing and a commitment to excellence, we encourage you to apply. Please submit your resume. We look forward to reviewing your application and potentially welcoming you to our team. BENEFITS: The company provides Anthem medical, dental, and vision insurance, with 100% of the cost covered for employees and 50% for family members. They also offer a 401K plan with a 5% match that is immediately vested. Additionally, the company provides short-term and long-term disability insurance, Aflac, and paid time off. Employees receive 3 weeks of vacation, 5 days of sick leave, 9 holidays, and 2 flexible holidays.

Customer Service Representative $18-20 Hourly Based On Experience Looking to HIRE RIGHT AWAY!! Part Time Hours (16-24 Hours Weekly) Shifts: Monday-Friday: 9am-6pm Saturday: 11am-6pm Must Haves: Self-sufficient - Will be opening and closing by themselves Basic computer skills to enter shipping/tracking information Customer Service experience Organized, reliable, & meet deadlines Strong written and verbal communication skills Day to Day: This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. They will be able to reach out to other team members for any questions that need to be escalated.

*****You MUST live in the Richmond, VA area****** The ideal candidate loves talking to people and proactively solving issues. The company is a family owned company with a strong belief in work/life balance and they value a collaborative team culture. This is a Hybrid Role. After training, you will work Mondays and Fridays from home and be in the office Tuesdays-Thursdays. Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications Live in the Greater Richmond, VA Area Have a Bachelor's Degree At least 1 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Sr. Customer Service Representative is knowledgeable of features of products and services to drive that exceptional customer experience. Principal Accountabilities/Key Activities: Identifies and responds to customer's needs in a timely and efficient manner Builds internal and external relationships Ensures customer confidentiality and private information is maintained Provides guidance to other staff members Interviews customers and process applications, making recommendations for product and services approval Processes payments, verifies cash, endorsements, issues receipts, ACH, etc. Prepares and present assigned daily marketing offers Responsible for assigned collection of customer accounts Compiles and maintains records of all daily assigned tasks Education, Qualifications/Experience: High School Diploma or equivalent Minimum of 3 years previous Customer Service experience Ability to meet current Licensing requirements of various States and Federal regulators Demonstrate the ability to analyze relevant information and apply individual judgment Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings Ability to maintain confidential business and personal information Action and result focused Strong communication skills (verbal / written / interpersonal) Proficient with MS Office Suite products Must possess a valid driver's license and the ability to operate an automobile Preferred experience: Previous experience in the financial field Compensation: $30,000- $32,000 annually (depending on experience) Schedule: Mon 8-5:30 Tue 8:30 - 5:30 Wed 8-1:30 Thurs & Fri 8:30-5:30 You will alternate the 5 Saturdays they work from 8:30-12:30

Veteran-Owned Firm Seeking Discovery & Collection Specialist for Springfield, VA My name is Stephen Hrutka. I manage a veteran-owned firm in Washington, DC, focusing on Supply Chain Management, Strategic Sourcing, and Technical/ Cleared Recruiting. HRUCKUS helps other Veteran-owned businesses recruit positions across DARPA, Strategic Capabilities Office, and Federal Agencies. One of our longest-engaged Veteran-owned clients has a funded opening for a Discovery & Collection Specialist. The ideal candidate will have an Active TS/SCI Clearance, 1-3 years of experience and knowledge in Collecting, researching, evaluating, and compiling publicly available information (PAI) by established customer policies and procedures, including current storage policies, OPSEC protocols, and Intelligence Oversight (IO) Governance. If this role is not a fit for you but you may know someone, I am glad to offer a referral bonus. Thanks, Stephen M Hrutka Principal Consultant HRUCKUS LLC *************** Position Description: Our client seeks a Discovery & Collection Specialist with an Active TS/SCI Clearance to support their subsidiary operations. Our client provides professional GEOINT exploitation, analysis, production services, and GEOINT management solutions. To succeed, The Discovery & Collections Manager must possess the passion to ramp up quickly as a valuable teammate, skillfully communicate and scale activities, and always meet or exceed professional expectations. Essential Duties: Collect, research, evaluate, and compile publicly available information (PAI) by established customer policies and procedures, including current storage policies, OPSEC protocols, and Intelligence Oversight (IO) Governance Produce and disseminate Customer Open-Source reports and alerts by established SOPs Populate activities in the assigned performance management system (Currently JIRA) Support timely responses to intelligence priorities, requests for information (RFIs), and other customer and mission needs Tasks Include: Regional/Target Monitoring Language support Geolocating Data discovery and transfer Address coding Contribute to preparing data releases and analytical, observational, and technical reports and publications Assess open-source media veracity utilizing splice detectors, hex editors, GAN detectors, etc. Maintain proper file management following division standards Request and maintain access to security domain systems (SBU, SecNet, COE) Request, maintain access to, and utilize IC Open-Source databases/portals (Tier 0) Contribute to Open-Source Tradecraft knowledge management Support presentations of activities, discoveries, conclusions, and tradecrafts to leadership, partners, and customers Maintain an active presence in Open-Source chat rooms and collaboration spaces to engage with team members, customers, and partners Conduct persona maintenance activities (surfing, seasoning, posting) in accordance with the service constraints paragraph on sensitive operations Support Senior Management with outreach and marketing efforts Required Skills and Experience: Must possess an Active TS/SCI Clearance 1-3 years of experience conducting Open-Source collection or Open-Source Analysis Experience with web browsing tools and advanced searching techniques Coursework or one year of experience building/using PowerPoint slides, Excel spreadsheets, Email, and One Note Notebooks Basic knowledge of how to conduct safe searches (OPSEC) 1-3 years of demonstrated work experience directly engaging with IC partners/customers Preferred Qualifications: Foreign language capabilities (Reading, Writing, Listening) Knowledge of geospatial technologies (ArcGIS, Google Earth, I Spy) Knowledge of DoD/IC databases and services Knowledge of Common Open-Source Databases and Services Familiarity with Social Media Familiarity with JIRA Knowledge of DoD and IC missions Experience Geolocating images (Handheld photography, videos, etc.) Ability to remain flexible to changing priorities and requirements from supervisors and customers Additional Client Requirements: Physical: Frequently required to sit and work at a desk/computer for up to 8 hours a day While performing the job responsibilities, the employee is required to talk and hear Must have repetitive wrist/hand/finger movement to work on computer and related office equipment Vision abilities required by this job include close vision Cognitive: Ability to learn new tasks Ability to maintain focus and complete tasks independently Ability to remember processes Ability to complete tasks in situations that have a speed or productivity quota Benefits: This full-time position offers Medical, Dental, Vision, 401K Match, Generous PTO, and Additional Company Paid Benefits The target annual rate is $60,000-$65,000.

City/State Harrisonburg, VA Work Shift First (Days) (United States of America) Sentara Health-Rockingham Memorial Hospital, located in Harrisonburg, VA, is hiring a Customer Service Representative - Full Time Day schedule. Primarily responsible for handling incoming calls to effectively address eligibility, claim, and payment issues. May be required to provide off-phone assistance to customers and department leadership. Ability to work in a fast-paced environment to assist callers and update billing information, establish payment plans, screen callers for financial assistance, and resolve charge and payment inquiries. Ability to work in a fast-paced contact center handling incoming calls pertaining to payment resolution and patient inquiries. Must possess good listening skills and be able to communicate verbally with callers in a clear, concise, and professional manner. Required Experience: 1 year Healthcare Work Experience High School Diploma Sentara RMH Medical Center, a Magnet designated hospital located in Harrisonburg VA, serves a seven-county area with a population of 218,000 residents. The 238-bed community hospital partnered with the Sentara Healthcare system in May of 2011. Sentara RMH features the RMH Hahn Cancer Center, a state-of-the-art center equipped with the latest cancer fighting technologies available in the nation. Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks and more.Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! Talroo-Allied Health, call center, customer service, billing, insurance Job Summary Primarily responsible for handling incoming calls to effectively address eligibility, claim, and payment issues or patient scheduling, referral issues. May be required to provide off-phone assistance to customers and department leadership. Ability to work in a fast-paced environment to assist callers and update billing information, establish payment plans, screen callers for financial assistance, and resolve charge and payment inquiries. Ability to work in a fast-paced contact center handling incoming calls pertaining to payment resolution and patient inquiries. Must possess good listening skills and be able to communicate verbally with callers in a clear, concise, and professional manner. A total of one year of experience across one or more of the following areas: healthcare setting billing or resolving insurance accounts receivable, adjudicating insurance claims, pre-registering or registering patients for healthcare services, handling inbound calls in a customer service call center, or providing customer service to the general public in a non-healthcare setting. A healthcare certification from an accredited program or an Associate or Bachelor degree may be substituted for one year of experience. Qualifications: HS - High School Grad or Equivalent (Required) Healthcare Skills Active Learning, Active Listening, Communication, Coordination, Mathematics, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Technology/Computer, Time Management, Writing Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission “to improve health every day,” this is a tobacco-free environment.

Roles and Responsibilities: Processes order receipts efficiently, prioritizing timely order processing and outstanding customer interactions and relationships. Registers and processes customer orders in the ERP system received via electronic mail, phone or through other contact parties with the customer. Ensures order processing is handled correctly in full, and within 24 hours. Supports the order to cash process and collaborates with third party collection agency to resolve collection issues with customers. Initiates and tracks PMMT (new product set up and color) requests. Escalates PMMT's as required and follows up on urgent requirements Raises issues in delivery and/or invoice process with concerned parties Tracks status of orders and expedites through the system when necessary by coordinating with Planners and Logistics. Acts as first level contact with customer for answers to questions and in attempting to resolve complaints. Finds solutions for customer needs (e.g. additional and/or alternative products) through advanced customer, market, product and specification knowledge. Provides price quotations to direct accounts and for non-standard pricing within 24 hours Makes proposals for improvements to work processes. Enters customer complaints.Coordinates resolution and initiates credits or RMA's when applicable. Initiate, and investigate, corrective actions and determine root cause on any Customer Service-related issues.Resolves complaints appropriately through RMA or credit process. Initiates necessary changes to CS processes to reduce/eliminate CS caused complaints. Support enhancements to training programs for customer service-related process by offering suggestions to CS Supervisor. Supports the training of new Customer Service team members Completes registering / filing / archiving of customer service-related documentation. Assures cooperation between customer service and field force regarding administration of customers' orders. Adheres to all applicable corporate as well as site policies/procedures with regards to personal conduct/HS&E standards and acts in compliance with all regulations. Runs ad-hoc reports regarding customer usage and history when required Delivers custom information on high profile accounts as required List the minimum required qualifications for the job in the following order: education, experience, knowledge, skills, and abilities. Qualifications must be directly linked to the level of responsibilities. High School diploma or GED, required Associate's or Bachelor's degree, preferred 4 - 5 years of experience with SAP preferred Ability to read, comprehend and follow safety instructions and safety guidelines Must be able to work independently Ability to multi-task and balance priorities Ability to interact effectively with internal and external customers Must have knowledge of basic computer skills and have the ability to use Excel, Word, SAP and able to adapt to software applications. Must be able to use calculator, telephone, typewriter/keyboard and various office machines on a daily basis Must be able to communicate both in person and on the telephone, enter information on the computer and read various instructions given to them

As the Patient Account Representative If you're ready to explore the next step in your career: You'll enjoy… Career Opportunities - Tons of growth opportunities for your career Standard Hours - 100% in office role. Monday-Friday, 8:00am-4:30pm Competitive Pay - $20.00-22.00 an hour Expedited Interviews - Access to additional Resume support and pre-interview questions A day in the role… First thing they are going to do is review the office charges from the previous day that the providers inputted Pull them up in their system to see if they are in a Global period (GLOBAL PACKAGES - example: if someone had their appendix removed there is a 90 day global period, meaning the insurance company pays 1 lump sum for the procedure and any follow up appointment for 90 days after the procedure) Go into the hospital system (EPIC) to see if any charges are not entered in yet They will need to look at a diagnosis code and make sure they pick the correct one if it is incorrect - look at provider notes to see what level of code is needed Looking to see if they need to put modifiers on the charges When they pull up each patient - check the insurance verification on them and make sure they have the correct insurance and authorizations- this is very important as they have had issues in the past where insurance info is incorrect and all charges get denied They would then submit the charge Insurance follow up tasks from the medical group EVMS Medical group (which is the centralized follow up office for all EVMS practices) will send tasks back to them if the claims were denied Any tasks that bounce back due to incorrect information, unspecified diagnosis codes, etc. Sometimes modifiers will need to be added Necessary Skills and Strengths: Coding Knowledge | Billing Knowledge | EMR Systems | CPT/ICD-10 Coding | Follow-Up Experience | Medical Terminology | EOBs | Medical Claims | Charge Posting | Payment Posting | Patient Accounts | Denials | E&M Core Experience: 2+ years of billing or follow up experience Strong insurance knowledge - including Medicare/Medicaid advantage plans and checking eligibility Know how to read an EOB Medical Revenue Cycle EPIC Experience Able to understand coding enough to change unspecified dx codes in office charges E&M Coding Knowledge of how to read an ICD10 / CPT code book - dont need to know how to code surgeries but need to understand them and how to look it up Strong denials experience Pay and Benefits The pay range for this position is $20.00 - $22.00 • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Norfolk,VA. Application Deadline This position will be accepting applications until Jan 20, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Duties And Responsibilities: Put the customer first at all times Provide memorable, highly personalized customer service through needs analyses and product recommendations. Offer customers promotional products and services Be able to resolve customer service issues and escalate as required Create and maintain good working relationships with fellow associates Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards Efficiently and accurately conduct customer transactions on our POS Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld Efficiently and accurately complete any required process controls (paperwork, etc.) Follow company policies and procedures and maintain a safe working environment Process all point of sale transactions in a friendly, quick, and efficient manner while complying with the company's Cash Handling and Loss Prevention Standard Operating Procedures Successfully show consistent performance on quarterly selling observations POSITION QUALIFICATIONS: Passion for and knowledge of the Brand and product category Demonstrated selling experience in a service oriented retail setting. Preference towards the store's products Demonstrated ability to assess customer needs, upsell and make recommendations, preferably with prior knowledge of the product lines. Demonstrated ability to promote product, influence customers and work with a team in a fast service environment Significant interpersonal and relationship, demonstrated ability to stay up to date with industry products and services. Ability to work various shifts in a 7/365 team orientated environment Excellent customer service skills and an ability to communicate effectively using the English language Strong sense of personal pride Self-starter able to prioritize and handle various tasks simultaneously Capable of working in a team environment and committed to driving sales results Ability to adapt to changing priorities and unexpected situations Ability and willingness to accept and provide feedback Proficiency required in reading, writing, and mathematics Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable Department of Transportation requirements Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holidays Benefits: Competitive pay with starting hourly rate of $16 per hour plus Commission Medical, dental, vision, life, short/long term disability 401K match Training & development Scholarship opportunities Airport parking Paid time off & much more!!! Qualifications Behaviours Preferred Enthusiastic: Shows intense and eager enjoyment and interest Team Player: Works well as a member of a group Dedicated: Devoted to a task or purpose with loyalty or integrity Loyal: Shows firm and constant support to a cause Motivation Preferred Self-Starter: Inspired to perform without outside help Job Security: Inspired to perform well by the knowledge that your job is safe Growth Opportunities: Inspired to perform well by the chance to take on more responsibility Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

The Senior Collections Analyst works in conjunction with the Director of Billing & Collections to oversee the firm's collections activities. This role is responsible for communicating with attorneys, legal assistants and the e-billing department to review open AR, evaluate outstanding debts, and ensure the timely collection of payment from clients. The Senior Collections Analyst coordinates with other members of management to enhance the overall billing and collections efforts to meet firm financial goals. This is a full-time, non-exempt position, with the ability to work on site in any of our five offices in Virginia. The anticipated work schedule for this position is Monday - Friday, 8:30 AM - 5:00 PM, with an unpaid lunch, for a total of 40 hours per week. Required Qualifications Three (3) years of experience in collections or accounts receivable within a law firm. High proficiency with billing and collections software platforms, preferably Elite and the Elite Collection Module. Familiarity with industry-specific collections best practices. Ability to resolve problems and concerns with an elevated level of professionalism. Excellent communication skills, both written and verbal, with the ability to effectively interact with clients, colleagues, and external stakeholders. Ability to organize and utilize data to report on performance and goals. Exceptional organizational skills and attention to detail. High level of discretion and confidentiality in handling sensitive client information. Commitment to providing excellent customer service and representing the Firm in a professional and courteous manner. Proficiency with Microsoft Office Suite. Responsibilities Oversee all collections processes for the Firm in cooperation with the Director of Billing & Collections or other members of management, including the implementation of policies and procedures to ensure accurate and timely collection of payments. Monitor the aging of accounts receivable and take necessary action on overdue accounts. Participate in trainings and meetings regarding 3E and e-billing Hub software. Participate in testing new software and assisting with correcting any information in current system needed for the 3E software and e-billing Hub. Communicate effectively with billing coordinators and client representatives to address questions, resolve collections issues, and ensure client satisfaction. Work with the Director of Billing & Collections to conduct analysis of recurring collections issues and implement corrective actions. Negotiate payment arrangements, settlements, and dispute resolutions when necessary. Provide training and support to attorneys, staff, and billing personnel on collections processes. Collaborate with internal departments to streamline the billing workflow and resolve any billing-related issues efficiently. Coordinate with external vendors and service providers as needed. Stay informed about industry best practices, changes in relevant regulations, and advancements in collections technology. Proactively identify opportunities to enhance processes, reduce inefficiencies, and optimize performance. Ensure compliance with debt collection laws and regulations. All other duties and responsibilities as assigned. Benefits Include: Medical Insurance Paid Time Off 401(k) + matching Paid Holidays Dental Insurance Vision Insurance Life Insurance Physical Demands Ability to sit or stand for long periods of time. Work Environment Professional office setting. Occasional travel to attend trainings may be required. Applications Woods Rogers is an equal opportunity employer. Review of applications will begin immediately. This position will remain open for applications until filled.

Genius Talent has partnered with a leading credit union in search of a Recoveries Representative. The Recoveries Representative monitors and maintains assigned accounts through review, follow-up, and implementation of payment arrangements. Collects on charged-off accounts and assists with related legal matters. Responds to member and staff queries about accounts relating to all post-charge-off accounts. Communicates with members negotiating and recommending solutions to improve member account status. Performs skip-tracing and account documentation of negotiated payment arrangements while adhering to applicable regulatory requirements and internal guidelines. Responsibilities: Performs processing in most of the following specialized legal collections areas: Payment Arrangements/Settlements on charged-off accounts, Warrants in Debt and court procedure, Subpoenas/Information Requests, Liens/Garnishments, Bankruptcy, and Repossessions. Makes outbound collection attempts to members by telephone and letter to assist them in setting up payment arrangements on charged-off accounts. Recommends resolutions to members with delinquent accounts; manages and follows up when payment arrangements have not been met. Performs skip tracing inquiries and activities, as necessary, to obtain contact information to contact members with charged-off accounts. Resolves charged-off loans or shares on members' accounts using negotiation skills. Navigates multiple systems to contact, track and monitor member accounts. Performs quality control on documents and processes. Performs specialized research and responds to requests from internal and external sources. Requirements: One year of collections, customer service, sales, or other related experience is required. One year from college or technical school preferred.