Customer Service Representative
Remote job
We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Pay $18/HR (Monday-Friday Day Shift)
Work Environment: In-office training for 10 weeks. After successful training this position will become work from home.
Additional Info:
Must have reliable transportation and home internet access
Must have Long Term Care, Medicare, or Medicaid experience for this role
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Excellent communication skills and Microsoft Office Suite
Remote Work From Home Customer Service Representative Agent - Part Time Panelists Needed
Remote job
Seeking participants for Focus Group and market research studies. Work part-time from home and earn up to $750 per week. Register to see if you are eligible. Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
* $75-$150 (per 1 hour session)
* $300-$750 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Customer service representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Sales Representative
Remote job
Gather Grills (gathergrills.com) was founded with the inspiration to bring people together around the tradition of food and fire. Our products are designed to renew relationships and create unforgettable gatherings by combining the functionality of a grill and a fire pit into one ultimate outdoor table. Creator Jed Strange developed Gather Grills with the vision of fostering connections and strengthening bonds, ensuring that while the fire may be temporary, the relationships built last a lifetime.
The company is expanding rapidly and current sales efforts have yielded estimated $1,000,000/per year for sales positions.
Role Description
This is a full-time or part-time role for a Sales Representative
This is a commission only job with unlimited earning potential
$1,000,000 sales goal with 10-17% commission
This position has a travel budget, leads provided and marketing support with many leads expected to convert in 30-60 days
Gather Grills is based in GA and we are hiring GA based as well as outside of GA.
The Sales Representative will be responsible for generating new sales opportunities, managing customer relationships, and achieving sales targets.
In some cases reps will be asked to travel for trade shows and events across GA and the US
Daily tasks include identifying and reaching out to potential clients, conducting presentations and product demonstrations, negotiating sales, and collaborating with the marketing team to develop sales strategies.
Some work from home is acceptable.
Qualifications
Experience in Sales, Customer Relationship Management (CRM), and Lead Generation
Strong Negotiation and Communication skills
Ability to conduct Presentations and Product Demonstrations
Basic understanding of Marketing principles and strategies
Excellent organizational and time management skills
Ability to work both independently and as part of a team
Experience with outdoor living products or grills is a plus
Please respond to this post and email ***********************
Fully Remote Customer Service & Sales Rep
Remote job
Work From Anywhere Entry-Level or Experienced Insurance • Investments • Mortgage Step into one of the largest & most secure industries in the U.S. no experience needed. We'll train you and cover your licensing so you can work part-time, full-time, or even build your own brokerage.
Why This Opportunity Stands Out:
Paid training + State & Federal licenses (covered)
Flexible schedule perfect for travelers or stay-at-home professionals
No quotas or income caps
Residual income + bonuses + stock options
Tax advantages (1099 contractor)
We're Looking For:
Self-starters who are motivated, trustworthy, and ready to learn sales, networking, and leadership skills.
Requirements:
18+ & no felony record
Reliable Wi-Fi & Zoom access
Sales Representative Entry Level
Remote job
About FWF FWF is a third-party logistics and transportation company headquartered in Grand Rapids, MI. Together, we have paved the way in the transportation industry since our founding in 2012. Our award-winning culture is devoted to empowering people and collectively fostering an environment of excellence as we strive to uplift our teammates, partners, and customers to create a lasting impact. As a 3PL, we specialize in full truckload (TL), less-than-truckload (LTL), drayage, rail, and international ground and air freight.
We're currently hiring for January 2026 start dates as well as February, March, and May! Please note that this role is 100% on-site in Kentwood, Michigan.
As a Sales Representative at FWF, you're not just moving freight - you're building an empire. Like the work ethic that drives us, we believe in rolling up our sleeves and getting the job done right. You'll be the driving force behind building and managing your own book of business, while handling your clients' transportation needs 24/7/365. If you're the hardest worker you know with a drive to create your own financial freedom and an "attack the day" approach, this may be the career for you. This position provides paid training, hands-on sales experience, and direct exposure to leadership, offering an excellent foundation for ambitious individuals seeking career growth. There's no secret to our success - we simply invest in the right people and the right technology, with laser focus on delivering the best possible client experience in our industry.
Choose your path to success:
At FWF, we offer two distinct career tracks after you complete our comprehensive, paid training program, and understand the fundamentals of logistics. Note that compensation plans are the same for both tracks:
Inside Sales Track: Perfect for those who thrive in a high-energy team environment, those who appreciate consistency, and those looking to put down roots here in Grand Rapids, MI. Build your empire in our corporate headquarters, developing deep industry expertise and lasting client partnerships.
Sales Destination Track: Designed for entrepreneurial spirits craving freedom, new horizons, and unique challenges. After a training period, relocate and work remotely in emerging FWF markets, build your territory from the ground up, and accelerate your career through outside sales.
What you'll do:
Develop and maintain a robust book of business through cold-calling and lead generation
Own the sales cycle end-to-end, from lead generation through close
Manage day-to-day shipment tracking, problem resolution, and consistent communication
Provide consultative transportation solutions to prospective and current clients
Build long-lasting client relationships that drive referrals and lead to further sales opportunities
Set personal and professional goals that align with team objectives, continuously building sales knowledge and understanding of the freight market
Consistently meet (and ideally, exceed) sales quotas and performance goals
What we offer
$50k - $100k
Base salary + uncapped commissions
Comprehensive benefits package including health/dental/vision/life insurance
401(k) retirement plan with company match
Paid time off and paid holidays
Industry-leading training and development
Sales contests with monetary rewards
Transparent, people-first culture
Ongoing support to create clear, personalized career goals
Discounted gym memberships
Dependent care reimbursement accounts
Employee assistance and discount programs
What You'll Bring
Unstoppable drive and competitive spirit
Problem-solving mindset and eagerness to learn
Strong organizational skills and attention to detail
Strong communication skills, including active listening and confident speaking skills
Ability to thrive in a very fast-paced environment
Proficient computer skills, including experiences with MS Office products such as Outlook, Word, and Excel, plus the ability to learn new programs
Must be 18 years of age or older
FWF Recognition
Inc 5000 Fastest-Growing Private Companies in America - 8 years running
Transport Topics Top Freight Brokerage Firm
Detroit Free Press Top Workplaces
Michigan Celebrates Small Business 50 Companies to Watch
West Michigan's Best and Brightest Companies to Work For
Ready to make your ambition a reality? Bring your grit, and we'll provide the tools and support to help you thrive. Whether you're looking to put down roots or explore new horizons, your empire starts here.
At FWF, we embrace diversity and are committed to creating an inclusive environment where every individual is respected and valued. Our values - Show don't tell, honor your word, impact those around you, education creates excellence, leadership beyond title, and do what it takes - guide us in promoting equal opportunity and fostering a culture that thrives on equality.
Account Representative- Client Services
Remote job
Quadax offers the total package: premier healthcare revenue cycle tools supported by a first-class customer service organization. We assist providers to achieve their financial goals of increased cash flow with increased efficiency and decreased expense.
Quadax is a national leader in Revenue Cycle Management for laboratories, specializing in outsourced services and cloud-based software. We help laboratories in all disciplines navigate unique reimbursement challenges; emerging medical technology providers particularly benefit from our experience with thousands of successful reimbursement outcomes.
Within Quadax EDI Services, the expertise of our Edits & Documentation Group and the partnership of our dedicated support staff give Quadax clients the edge, enabling them to collect better, collect faster, and collect more. We equip you with Xpeditor, featuring comprehensive claims management and editing, with Xtensions for remittance management, denial management, eligibility and claim status transactions, and support for Axis, our Audit Control application for management of RAC and other audits.
Quadax is committed to improve the financial performance of organizations in the healthcare industry by creating efficiencies in their revenue cycle with innovative strategies, products, and services built on superior technologies, delivering relational service with integrity and dedication. We put people first, corporately embracing integrity, respect, teamwork, and dependability.
Job Description
Our Account Representatives act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike.
***Preferred location for this position is Grand Rapids or Lansing Michigan***
***This is not a Sales position.***
Responsibilities:
Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor.
Must be ready and able to train staff (current and new) on product features as well as everyday use.
Read multiple reports and try to identify billing trends for clients.
Present clients with additional products and features.
Contact different insurance payers while researching reasons why medical claims did not pay or pass edits.
Assist clients in writing custom data converts and test these upon implementation.
Other duties as assigned.
Qualifications
Must currently reside in Michigan near Lansing or Grand Rapids
Bachelor's degree preferred
Detail oriented and good investigative and software troubleshooting skills
Must be able to multitask
Knowledge of medical billing practices or Electronic Data Interchange processes
Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication
Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product
Sufficient public speaking skills
Must be willing to travel via plane with overnight stays
Ability to maintain confidentiality
Additional Information
Competitive benefits package including PTO, flex scheduling, health insurance, dental insurance, 401k
Employee referral program
Various monthly wellness driven initiatives
Clean, modern work space
Conservative and health conscious culture
Paid Holidays
Basic Life Insurance and Short Term Disability plans at no cost
Yearly reviews with salary increases and opportunity for career advancement
Apply Now:
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High-Earning Remote Sales Representative
Remote job
Are you a results-driven sales professional ready to take full control of your income, schedule, and success? At Wholesale Payments, we're empowering ambitious Outside B2B Sales Executives to own their territory, dominate their market, and build lasting wealth in the rapidly growing fintech and merchant services industry.
What You'll Do
Engage and consult with small and mid-sized business owners, offering best-in-class payment processing, POS, and business technology solutions
Execute a proven B2B sales process - prospect, present, and close new accounts face-to-face
Manage your own pipeline with full autonomy, supported by elite tools and a winning culture
Build a residual income stream that grows month after month - every account you sign keeps paying you
Become a trusted advisor to your clients - delivering value, savings, and partnership
What You'll Get
Uncapped Commission Structure - earn what you're worth
Lifetime Residuals - ongoing passive income on every account
$15,000+ Fast-Start Bonus potential in your first 90 days
Daily Qualified Leads so you can focus on closing, not chasing
Exclusive Fintech Tools & CRM - built to help you win faster
45X Portfolio Buyout Option - turn your book into real equity
Comprehensive Training, Mentorship & Closer Support
3-6 preset appointments each day!
What We're Looking For
Proven B2B or outside sales track record (merchant services or fintech experience preferred)
A fearless hunter mentality - you love prospecting and closing deals
A "CLOSER" - Hybrid role with appointments that need to be closed!
Entrepreneurial spirit with discipline and self-motivation
Confident communicator who builds instant trust with business owners
A go-getter who thrives in a performance-based environment
Why Wholesale Payments?
This isn't your typical sales gig - it's a career path toward true financial freedom. You'll be backed by one of the most respected names in the industry, equipped with world-class tools, and surrounded by a winning culture that rewards performance.
Job Type: Full-time
Pay: $85,000.00 - $185,000.00 per year
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Experience:
Outside sales: 2 years (Preferred)
Direct sales: 1 year (Preferred)
Sales: 4 years (Required)
B2B sales: 2 years (Required)
Ability to Commute:
Arizona (Required)
Work Location: Remote
Billing and Collection Specialist
Remote job
Join us for an exciting career with the leading provider of supplemental benefits!
Our Promise
Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
This role involves generating accurate invoices, resolving billing discrepancies, and collaborating with clients to address inquiries. The Billing & Collections Specialist will report to the Finance Operations Accounting Manager and will support management of the accounts receivable in the organization. This role will work with both internal and external customers to address and resolve any billing and cash application questions. The ability to understand the system generated bill and explain the logic behind how the bill was calculated is critical to being successful in this role.
Competencies:
Functional:
The position performs the following which will evolve as system implementations are completed:
Generate accurate and timely invoices for clients both utilizing the system and manual inputs.
Utilize strong organizational skills to manage multiple billing tasks and deadlines.
Review and monitor customer accounts for outstanding balances and overdue payments.
Identify delinquent accounts and initiate the collections process.
Investigate and resolve disputes or discrepancies related to invoicing or payment.
Collaborate with clients to address billing inquires and provide exceptional customer service.
Process payments and reconcile accounts receivable on a regular basis.
Work closely with other departments to obtain necessary information for billing.
Participate in the implementation of billing and collection process improvements and maintain efficient billing and collection procedures.
Manage assigned team mailbox: file, organize and ensure requests are addressed timely.
Solid understanding of billing and collection processes.
Ability to work with billing and collection systems, run billing processes, and correct for billing errors.
Support audit requests as needed.
Provide exceptional customer service to external and internal customers.
Core:
Strong math skills, ability to understand relationships between various amounts flowing through accounts.
Detail oriented - understand the billing details to address and resolve inquiries.
Critical thinking - ability to reason through requests.
Problem solving - tackle new items that involve, walk backwards through a process, or use current knowledge in a new way to resolve the request.
Time management - efficient time management to meet deadlines and targets.
Intermediate Excel - filtering, sorting, and creating basic formulas, using pivot tables and VLookup.
Professional judgement - when to question, ask a question or make the decision.
Ability to work independently and contribute to broader team objectives.
Ability to multitask and manage time amid multiple deadlines.
Capable of operating in a fast-paced and transformational environment.
Excellent written and verbal communication skills to interact with customers, internal teams, and management.
Behavioral:
Collegiality: building strong relationships on company-wide, approachable, and helpful, ability to mentor and support team growth.
Initiative: readiness to lead or take action to achieve goals.
Communicative: ability to relay issues, concepts, and ideas to others easily orally and in writing.
Member-focused: going above and beyond to make our members feel seen, valued, and appreciated.
Detail-oriented and thorough: managing and completing details of assignments without too much oversight.
Flexible and responsive: managing new demands, changes, and situations.
Critical Thinking: effectively troubleshoot complex issues, problem solve and multi-task.
Integrity & responsibility: acting with a clear sense of ownership for actions, decisions and to keep information confidential when required.
Collaborative: ability to represent your own interests while being fair to those representing other or competing ideas in search of a workable solution for all parties.
Minimum Qualifications:
High School Diploma or Equivalent required.
2+ years of professional experience in billing & collections or accounts receivable.
As this role is a remote role, you are required to maintain internet service that allows you to complete your essential job duties without issue. Rates of 50 Mbps download and 10 Mbps upload while hardwired and not on a VPN are sufficient.
Preferred Qualifications:
Associate degree in accounting or finance preferred.
At Avēsis, we strive to design equitable, and competitive compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current pay ranges for new hires in each zone are:
Zone A: $16.68-$27.81 Zone B: $18.14-$30.24 Zone C: $19.55-$32.59 FLSA Status: Hourly/Non-Exempt
This role may also be eligible for benefits, bonuses, and commission.
Please visit Avesis Pay Zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
We Offer
Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way.
Competitive compensation package.
Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
Life and disability insurance.
A great 401(k) with company match.
Tuition assistance, paid parental leave and backup family care.
Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.
Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.
Employee Resource Groups that advocate for inclusion and diversity in all that we do.
Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.
How To Stay Safe
Avēsis is aware of fraudulent activity by individuals falsely representing themselves as Avēsis recruiters. In some instances, these individuals may even contact applicants with a job offer letter, ask applicants to make purchases (i.e., a laptop or gift cards) from a designated vendor, have applicants fill out W-2 forms, or ask that applicants ship or send packages of goods to the company.
Avēsis would never make such requests to applicants at any time throughout our job application process. We also would never ask applicants for personal information, such as passport numbers, bank account numbers, or social security numbers, during our process. Our recruitment process takes place by phone and via trusted business communication platform (i.e., Zoom, Webex, Microsoft Teams, etc.). Any emails from Avēsis recruiters will come from a verified email address ending in @ Avēsiscom.
We urge all applicants to exercise caution. If something feels off about your interactions, we encourage you to suspend or cease communications. If you are unsure of the legitimacy of a communication you have received, please reach out to ********************.
To learn more about protecting yourself from fraudulent activity, please refer to this article link (************************************************** If you believe you were a victim of fraudulent activity, please contact your local authorities or file a complaint (Link: ******************************* with the Federal Trade Commission. Avēsis is not responsible for any claims, losses, damages, or expenses resulting from unaffiliated individuals of the company or their fraudulent activity.
Equal Employment Opportunity
At Avēsis, We See You. We celebrate differences and are building a culture of inclusivity and diversity. We are proud to be an Equal Employment Opportunity employer that considers all qualified applicants and does not discriminate against any person based on ancestry, age, citizenship, color, creed, disability, familial status, gender, gender expression, gender identity, marital status, military or veteran status, national origin, race, religion, sexual orientation, or any other characteristic. At Avēsis, we believe that, to operate at the peak of excellence, our workforce needs to represent a rich mixture of diverse people, all focused on providing a world-class experience for our clients. We focus on recruiting, training and retaining those individuals that share similar goals. Come Dare to be Different at Avēsis, where We See You!
Auto-ApplyBilling Coordinator (Must have law firm exp)
Remote job
Job Title - Billing Coordinator Full-Time, Fully Remote, with expectation to go into office on 'As Needed' basis Pay -70-90k, DOE (Overtime Eligible) - Non Exempt Integr8staff seeks an ambitious Billing Coordinator for an established law firm in Dallas, TX. The Billing Coordinator reports to the Billing Manager and will support billing for 10-15 attorneys based on the Eastern and Midwest US. The Billing Coordinator is responsible for full-cycle billing (distributing prebills, processing revisions, submitting and posting invoices) and will assist with some collection activities.
Responsibilities of the Billing Coordinator position
Manage all phases of the billing cycle using Aderant, CMS and Elite E-Billing Hub billing software.
Prepare invoices according to attorney and client billing guidelines.
Respond to inquiries and requests for invoices, reports, and adjustments.
Print and send paper prebills through FedEx (for attorneys who request paper).
New partner orientation (discuss billing deadlines and prebill review options).
Filing paper prebills and shipping to offsite storage.
Coordinate prebill audit requests and pull paper prebills from local files or offsite storage.
Prepare invoices according to attorney and client billing guidelines.
Communicate effectively with attorneys and staff as the expert in all billing matters.
Prepare ad-hoc reports, providing analysis of financial and historical data.
Resolve complex billing issues by working with the Billing Attorney and clients.
Respond to inquiries timely and effectively.
Analyze invoices to ensure compliance with Firm policies and client billing guidelines.
Prioritize and meet aggressive deadlines while handling a high volume of work.
Build, maintain, and deliver professional customer service and maintain positive working relationships with all internal and external contacts.
This position requires routine communication with firm attorneys, client contacts, and other personnel, both inside and outside the firm.
Proactively recommend improvements to existing processes.
Requirements of the Billing Coordinator position
Three (3) years of billing experience with mid-large size law firm
Must be experience with Aderant/ CMS, Elite, or similar software
Basic typing skills (at least 40 wpm)
Must be proficiency with Outlook, Word and Excel
Excellent oral and written communication skills
Ability to interact with attorneys, staff, and clients in a professional manner
Ability to work independently
Ability to prioritize tasks and complete work within established deadlines
Experience with E-Billing Hub or Bill Blast
Experience with various e-billing vendor portals (e.g., Legal Exchange, Tymetrix, CounselLink)
Bachelor's Degree Preferred
Overtime will be required on occasion as the workload demands.
Updated resume is required for consideration. Only Local candidates will be considered - Position does not offer relocation or visa sponsorship.
Billing Representative II, Remote
Remote job
Site: Mass General Brigham Incorporated
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary:
Responsible for maintenance of accurate billing records of complex customer and/or patient accounts, process payments and adjustments, and communicate with customers to answer questions or provide information.
Does this position require Patient Care? No
Essential Functions:
Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies
-Addresses issues of a more complex nature and support junior staff by answering day to day questions
-Process payments and maintain up-to-date billing records
-Reprocessing insurance denials and submitting all necessary documentation for payment
-Maintain accurate billing records and files
-Collaborate with other departments to resolve billing and payment issues
-May prepare monthly and quarterly billing reports for management review
Qualifications
Education
High School Diploma or Equivalent required
Experience in billing, finance or collections 2-3 years required
Knowledge, Skills and Abilities
- Strong attention to detail.
- Excellent interpersonal, written and verbal communication skills.
- Proficient in Microsoft Office Excel and other relevant billing software.
- Ability to prioritize and manage multiple tasks simultaneously.
- Ability to work independently and as part of a team.
- Ability to work in a fast-paced environment.
Additional Job Details (if applicable)
Remote Type
Remote
Work Location
399 Revolution Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$19.42 - $27.74/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyBilling Coordinator
Remote job
Job DescriptionSalary: $23/hr
Billing Coordinator
Media Works LTD, a highly-respected, fast paced, energetic strategic media agency in Baltimore, MD is looking to fill the role of Billing Coordinator/Invoicing Specialist. We deliver digital and offline media solutions for brands across the country.
We are looking for a Invoicing Specialist to assist with managing media bills and work with agency account teams to collect client media invoices, check for accuracy and submit for payment. This role will also include basic administrative assistant responsibilities.
Essential Duties/Responsibilities:
Checking media invoices for accuracy and submitting for payment within strict monthly deadlines
Accountable for checking all details of invoices, finding any discrepancies and bringing them to the attention of other team members
Communicate openly with account teams status of invoice packets
Administrative responsibilities including answering phones and sorting and delivering mail and packages
Other duties as assigned
Experience, Education and Skills:
Ability to prioritize and handle multiple tasks in a fast paced work environment
Experience with Microsoft Office Tools with proficiency in Microsoft Excel
Excellent written and verbal communication skills
Ability to work independently and on a team
Strong attention to detail and simple math skills
Associates degree preferred but not required
Experience in automotive billing or title processing a plus.
Media Works is an Equal Opportunity Employer. Qualified applicants, please send resume and cover letter.
Job Type: Full-time
Salary: $20-23/hr
Expected hours: 37.5 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work from home
Billing & Posting Resolution Representative
Remote job
The Billing & Posting Resolution Representative position is responsible for acting as a liaison for hospitals and clinics using TruBridge Accounts Receivable Management Services. They work closely with TruBridge management and hospital employees in receiving, preparing and posting of receipts for hospital services while ensuring the accuracy in the posting of the receipt, contractual allowance and other remittance amounts. Candidates must be detail oriented with excellent verbal and written communication skills, organizational skills, and time management skills.
Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include:
Receives daily receipts that have been balanced and stamped for deposit and verifies receipt total.
Research receipts that are not clearly marked for posting.
Post payments to the appropriate account and makes notes required for follow-up.
Posts zero payments to the appropriate account and makes notes required for follow-up.
Maintains log of daily receipts and contractual posted.
Processes rejections by either making accounts private or correcting any billing error and resubmitting claims to third-party insurance carriers.
Responsible for consistently meeting production and quality assurance standards.
Maintains quality customer service by following company policies and procedures as well as policies and procedures specific to each customer.
Updates job knowledge by participating in company offered education opportunities.
Protects customer information by keeping all information confidential.
Processes miscellaneous paperwork.
Ability to work with high profile customers with difficult processes.
May regularly be asked to help with team projects.
3 years hospital payment posting, including time outside Trubridge.
Display a detailed understanding of CAS codes.
Post denials to patient accounts with the correct denial reason code.
Post patient payments, electronic insurance payments, and manual insurance payments.
Balance all payments and contractual daily.
Make sure postings balance to the site's bank deposit.
Adhere to site specific productivity requirements outlined by management.
Serve as a resource for other receipting service specialists.
Must be agile and able to easily shift between tasks.
May require overtime as needed to ensure the day/month are fully balanced and closed.
Assist with backlog receipting projects, such as unresolved situations in Thrive, researching credit accounts, and reconciling unapplied.
Minimum Requirements:
Education/Experience/Certification Requirements
3 years hospital payment posting, including time outside TruBridge.
Computer skills.
Experience in CPT and ICD-10 coding.
Familiarity with medical terminology.
Ability to communicate with various insurance payers.
Experience in filing claim appeals with insurance companies to ensure maximum reimbursement.
Responsible use of confidential information.
Strong written and verbal skills.
Ability to multi-task.
Why Should You Join Our Team?
3 weeks paid Training
Earn time off starting on Day 1
10 Company Paid Holidays
Medical, Dental and Vision Insurance
Company Paid Life and AD&D Insurance
Company Paid Short-Term Disability Insurance
Voluntary Long-Term Disability, Accident insurance, ID Theft Insurance,
Paid Parental Leave
Flexible Spending or Healthcare Savings Accounts
401K Retirement Plan with competitive employer match
Casual Dress Code
Advancement Opportunities to grow within the company
Auto-ApplyBilling Coordinator II (Remote)
Remote job
Job DescriptionDescription:
We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions.
HALO is looking for a Billing Coordinator II who will be responsible for managing the accuracy and timeliness of billing processes, including reviewing and resolving pricing discrepancies, maintaining consistent invoicing practices, and supporting both internal and external stakeholders. This role requires strong problem-solving skills, attention to detail, and the ability to work independently while managing multiple priorities.
*** This role is Remote, with Central Time work hours. ***
Responsibilities
Review and resolve pricing discrepancies between customer orders and vendor invoices in collaboration with Order Processing team.
Serve as a direct point of contact for customers and assigned Account Executives to address billing-related inquiries.
Maintain consistency by ensuring 90% of invoicing occurs within the 0-14 day time frame.
Escalate orders to leadership as necessary to ensure timely invoicing.
Attend team meetings and provide insights on trends, resolution steps, and exceptions.
Prepare, update, and maintain Excel spreadsheets as needed.
Communicate effectively with Account Executives to resolve billing issues and provide one-touch resolution where possible.
Exercise autonomy to diagnose customer situations and make sound decisions on prioritization to meet deadlines.
Apply knowledge of sales orders, including cost, sell commission margins, and adjustments.
Review freight charges and accurately apply or remove them as needed.
Independently manage order holds and release workflows.
Adapt to specific workflows that may vary depending on the team assignment.
Requirements:
2+ years of experience in B2B and/or B2C Billing, Accounts Payable, Accounts Receivable.
Strong computer skills, including proficiency in Microsoft Word, Excel, Outlook and Teams
Experience in working in NetSuite and SharePoint is highly preferred
Excellent typing (40 WPM) and 10-key data entry skills (8,000 KPM).
Strong verbal and written communication skills.
Demonstrated ability to manage time effectively, prioritize tasks, and meet deadlines.
Ability to multi-task and perform well under pressure.
Positive and professional demeanor with a strong customer service orientation.
Proven problem-solving and critical thinking capabilities.
Flexibility to work both independently and in a team environment.
Willingness to work overtime when required.
Ability to independently manage the invoicing process with minimal supervision.
Preferred Skills
Previous experience working directly with customers or sales teams in a billing or finance-related environment.
Knowledge of sales order processes, commission structures, and margin adjustments.
Experience identifying billing trends and proposing process improvements.
Experience in Freight billing.
Compensation: The estimated hourly range for this position is between $16.00 - $20.00 an hour. Please note that this pay range serves as a general guideline and reflects a broad spectrum of labor markets across the US. While it is uncommon for candidates to be hired at or near the top of the range, compensation decisions are influenced by various factors. At HALO, these include, but are not limited to, the scope and responsibilities of the role, the candidate's work experience, location, education and training, key skills, internal equity, external market data, and broader market and business considerations.
Benefits: At HALO, we offer benefits that support all aspects of your life, helping you find a work-life balance that's right for you. Our comprehensive benefits include nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits. Prepare for your financial future with our 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).
Application Information: To apply to this opportunity, click the APPLY button at the top right or very bottom of the screen to complete our online application. A resume is optional, so you may choose to upload and have the application prefill with your information. There are 5 sections to complete in total, including General information, Work History, Education, Compliance, and optional demographic questions. Once you have successfully submitted your application, you will receive a submission confirmation email from our system.
Application Deadline: Applications are reviewed and processed only when there is a specific need or opportunity, rather than on a fixed schedule or at a set deadline. Because they are reviewed on an as-needed basis, a job posting will be removed once the position has been filled or is no longer available.
More About HALO:
At HALO, we energize our clients' brands and amplify their stories to capture the attention of those who matter most. That's why over 60,000 small- and mid-sized businesses partner with us, making us the global leader in the branded merchandise industry.
Career Advancement: At HALO, we're passionate about promoting from within. Internal promotions have been key to our exponential growth over the past few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills. Plus, you'll gain access to HALO's influential global network, leadership opportunities, and diverse perspectives.
Culture: We love working here, and we're confident you will too. At HALO, you'll experience a culture of ingenuity, inclusion, and relentless determination. We push the limits of possibility and imagination by staying curious, humble, and bold breaking through yesterday's limits. Diversity fuels our creativity, and we thrive when each of us contributes to an inclusive environment based on respect, dignity, and equity. We hold ourselves to a high standard of excellence with a commitment to results and supporting one another with accountability, transparency, and dependability.
Recognition: At HALO, your success is our success. You can count on us to celebrate your wins. Colleagues across the company will join in recognizing your milestones and nominating you for awards. Over time, you'll accumulate recognition that can be converted into gift cards, trips, concert tickets, and merchandise from your favorite brands.
Flexibility: Many of our roles offer hybrid work options, and we pride ourselves on flexible schedules that help you balance professional and personal demands. We believe that supporting our customers is a top priority and trust that you and your manager will collaborate to create a schedule that achieves this goal.
HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.
HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work.
Account Services Representative
Remote job
Job Description
Our Company:
Tactiq is a fast growing, innovative software solutions provider focusing on bridging the gap between retailers, manufacturers, and distributors. We use world-class technology to support both retailers and suppliers within the DSD industry by standardizing communications and streamlining invoicing. Tactiq is uniquely positioned to increase both operational efficiency and service quality, with a proven track record of driving sales growth and cost savings for our partners.
Our People:
Our team members join Tactiq to learn, develop, and be part of an environment that rewards performance and innovation while providing opportunities to personally excel and grow. We work closely as a team, respect each other as professionals, and move decisively on meeting the needs of our partners, all guided by our values - Do the right thing, Win as a team lose as a team, Own it, Embrace the messy, and Think like your customer.
About the Role:
As an Account Services Representative, you will be one of the main points of contact for our retail and vendor clients using our platforms. Your role will focus on onboarding, relationship management, and ensuring successful usage and satisfaction with our tech solutions. You'll work closely with internal teams to troubleshoot client issues and provide necessary support that drives client retention and platform utilization.
Responsibilities:
Build and maintain strong, long-term client relationships by serving as a dedicated liaison.
Support the onboarding processes for new vendors and retail clients.
Resolve client concerns quickly and effectively.
Provide training and support on platform functionality and features.
Collaborate with technical support and customer care teams to escalate and resolve client issues.
Contribute to continuous process improvements to enhance the client's experience.
Requirements
2+ years of experience in account management, client success, customer service, or related customer-facing roles.
Strong understanding of SaaS platforms and/or DSD industry workflows preferred.
Excellent communication and relationship-building skills.
Tech-savvy with the ability to learn and explain complex systems in a simple way.
Highly organized, detail-oriented, and capable of juggling multiple accounts.
Experience using Microsoft Office, particularly Excel, and CRM tools (e.g., Salesforce, HubSpot) is a plus.
Benefits
At Tactiq, we believe in creating a work environment where everyone is welcome to be themselves. With a focus on diversity and inclusivity, individuals are able to contribute and bring their best selves to a winning team environment.
We invest heavily in the development of our people and provide opportunities and support for our team to invest back into causes they care about.
We offer an extensive employee benefits package because we know that our people and what they care about matter most. We deeply care and want our team to be taken care of.
If you're looking to work for a company that values authenticity, inclusivity, hard work, determination, and problem-solving, then we're the right fit for you!
Included benefits:
Health Care Plans (Medical, Dental & Vision)
401k plan with company match
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (including time for volunteering) & Public Holidays
Generous Parental Leave
Short Term & Long Term Disability
Training & Development opportunities
Work From Home & Flexible work arrangements
Wellness Resources
Tactiq is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Senior Billing & Collections Specialist (Remote)
Remote job
DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve technology performance, and allow focus on core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.
DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.
Role Overview
The Senior Billing & Collections Specialist is responsible for the complete billing and collections lifecycle for DataBank's largest and most complex customer portfolios. This role ensures accuracy, timeliness, and compliance across all billing events - from contract activation through invoice generation, reconciliation, dispute management, and collections.
The ideal candidate has a strong command of large-scale billing operations, exceptional attention to detail, and has successfully navigated the complexities of accounts payable from some of the largest corporations in the world to ensure on time payment. The candidate has excellent cross functional communication and collaboration skills including working with Sales, Legal, Service Delivery, Systems Development, and Finance to improve processes or solve problems.
This is a senior individual contributor position - focused on account ownership, problem-solving, communication, and driving continuous improvement for managing DataBank's largest customer's billing and accounts payable requirements that often will vary customer to customer.
Key Responsibilities
Billing Operations
* Own end-to-end billing processes for assigned hyperscale or large enterprise accounts as assigned by management, ensuring accurate and timely invoicing for recurring, usage-based, and project-related services.
* Audit and validate customer account data, billing terms, and service details prior to invoicing. Review and validate all invoices prior to release to ensure adherence to internal controls and audit requirements.
* Understand and manage master service agreement and service order contractual information/data to ensure compliance to contract.
* Reconcile discrepancies between order data, contract terms, and installed services; collaborate with cross-functional teams to resolve discrepancies.
* Calculate and process credit memo adjustments, e.g. SLA credits, and Early Termination Fees (ETFs) in compliance with company processes and policy in a timely manner.
* Partner with Service Delivery, Sales Operations, and IT to identify and correct data integrity issues impacting billing automation.
* Manage and validate submission of all invoices and credit memos, i.e. transactions, as per customer requirements. Monitor for status updates related to submitted transactions.
Collections & Account Management
* Manage the collections process for assigned accounts, ensuring on time payment along with rapid and proactive resolution of billing issues.
* Monitor account aging and payment trends; identify potential risks and escalate unresolved items to leadership when appropriate.
* Serve as the primary contact for customer finance and AP teams, maintaining professional, solution-oriented communication to resolve short pays, disputed balances, or delayed payments.
* Document all collection activities, correspondence, and account updates in the billing or CRM system accurately and promptly.
Other Responsibilities
* Act as a subject-matter expert for assigned accounts, coordinating with internal stakeholders (Sales, Legal, Service Delivery, and Finance Leadership) to resolve complex billing or contractual issues.
* Support process standardization and automation initiatives for improvements by providing feedback on data flow, validation rules, and exception handling specific to hyperscale account needs and requirements.
* Participate in system automation projects including defining requirements and/or testing as required to ensure alignment with the efficiencies and quality required to handle DataBank's largest assigned customers.
* Identify and communicate root causes of recurring issues; partner with leadership to recommend and implement sustainable solutions.
* Track key metrics such as billing accuracy, dispute rates, payment timing relative to payment terms, and provide insight into trends and process improvement opportunities to leadership.
* Support internal and external audits related to assigned accounts including organizing records that are necessary in order to minimize impact of documentation requests.
* Maintain current, accurate process documentation for management of large-scale customers including customer specific requirements as part of said processes.
Qualifications
* Bachelor's degree, preferably in Accounting, Finance, or Business Administration (or equivalent work experience).
* 5+ years of progressive experience in billing and/or collections, ideally within telecom, data center management, colocation services, or managed services industries.
* Proven experience managing large-scale, high-revenue, high-visibility accounts with complex billing structures. Experience with publicly traded customers preferred.
* Strong understanding of revenue components, contract terms, order-to-cash, and billing reconciliations. Must be able to read and interpret contract terms and applicable.
* Intermediate to advanced proficiency in Microsoft Excel. Experience with NetSuite and/or Epicor preferred.
* Exceptional attention to detail, analytical skills, and problem-solving abilities.
* Strong written and verbal communication skills with a professional, customer-focused approach.
* Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.
Benefits
* Health, Dental, and Vision Insurance
* Short-Term and Long-Term Disability
* Life Insurance
* 401(k) with Company Match
* Paid Time Off and Holidays
Billing & Follow Up Rep-REMOTE- Farmington Hills, MI-675298
Remote job
Treva is seeking a full-time contracted Billing Representative to join our team! The position is located in Farmington Hills, MI.
Contract Details:
Must have 2 year of recent billing experience.
Shift: 8 hours/5 days per week
13 week contract (possible extension)
What We Offer Employees:
Competitive weekly pay (option of W2 or 1099) | Referral and extension bonus available*|Assistance with flight cost*|Certification reimbursement*|Healthcare benefits available on first day of employment |Travel stipend (must be over 50 miles one way from the facility)
*contingent and based on facilities bill rate and is worked into the contract
For a complete list of open positions, please visit ************************************************
Title Insurance Agency Clerk
Remote job
Thank you for your interest in joining our team. If you're looking to be part of a team that values integrity, humility, excellence, challenge, and life-long learning, you've come to the right place. At First Bank we believe in offering opportunities to help individuals build a long and lasting career, and we are currently seeking a Title Insurance Clerk.
The Title Insurance Clerk helps Southern Illinois Title fulfill its vision by providing quality service and creating profitable trusted relationships.
Duties and Responsibilities
Answers telephone calls, answers inquiries and follows up on requests for information.
Travels to closings and county courthouses.
Processes quotes.
Researches the proper legal description of properties.
Researches and obtains records at courthouse.
Examines documentation such as mortgages, liens, judgments, easements, plat books, maps, contracts, and agreements to verify factors such as properties' legal descriptions, ownership, or restrictions. Evaluates information related to legal matters in public or personal records. Researches relevant legal materials to aid decision making.
Prepares reports describing any title encumbrances encountered during searching activities, and outlining actions needed to clear titles.
Prepares and issues Title Commitments and Title Insurance Policies based on information compiled from title search.
Confers with realtors, lending institution personnel, buyers, sellers, contractors, surveyors, and courthouse personnel to exchange title-related information, resolve problems and schedule appointments.
Accurately calculates and collects for closing costs.
Prepares and reviews closing documents and settlement statement for loan or cash closings.
Obtains funding approval, verification and disbursement of funds.
Conducts insured closings with clients, realtors, and loan officers.
Maintains a streamline approach to meet deadlines.
Records all recordable documents.
Conducts 1099 reporting.
Helps scan files into System.
Protects the company and clients by following company policies and procedures.
Performs other duties as assigned.
Qualifications
Skill Requirements:
Analytical skills
Interpreting
Researching
Reporting
Problem solving
Computer usage
Verbal and written communication
Detail orientation
Critical thinking
Complaint resolution
Knowledge: Title Insurance
Work experience: 5 years of banking or title insurance
Certifications: None required
Management experience: None required
Education: High school diploma
Motivations: Desire to grow in career
Work Environment
Work Hours: Monday through Friday, 8:00-5:00 (Additional hours may be required for company meetings or training.)
Job Arrangement: Full-time, permanent
Travel Requirement: Frequent travel is required for closings and research. Additional travel may be required from time to time for client meetings, training, or other work-related duties.
Remote Work: The job role is primarily in-person. A personal or work crisis could prompt the role to become temporarily remote.
Physical Effort: May require sitting for prolonged periods. May occasionally require moving objects up to 30 pounds.
Environmental Conditions: No adverse environmental conditions expected.
Client Facing Role: Yes
The position offers a competitive salary, medical insurance coverage, 401K-retirement plan, and other benefits.
EO / M /F/ Vet / Disability. First Bank is an equal opportunity employer. It is our policy to provide opportunities to all qualified persons without regard to race, creed, color, religious belief, sex, sexual orientation, gender identification, age, national origin, ancestry, physical or mental handicap, or veteran's status. Equal access to programs, service, and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources.
This application will be given every consideration, but its receipt does not imply that the applicant will be employed. Applications will be considered for vacancies which arise during the 60-day period following submission. Applicants should complete an updated application if not contacted and/or hired during this 60-day evaluation period.
Replies to all questions will be held in strictest confidence.
In order to be considered for employment, this application must be completed in full.
APPLICANT'S STATEMENT
By submitting an application I agree to the following statement:
(A) In consideration for the Bank's review of this application, I authorize investigation of all statements contained in this electronic application. My cooperation includes authorizing the Bank to conduct a pre-employment drug screen and, when requested by the Bank, a criminal or credit history investigation.
(B) As a candidate for employment, I realize that the Bank requires information concerning my past work performance, background, and qualifications. Much of this information may only be supplied by my prior employers. In consideration for the Bank evaluating my application, I request that the previous employers referenced in my application provide information to the Bank's human resource representatives concerning my work performance, my employment relationship, my qualifications, and my conduct while an employee of their organizations. Recognizing that this information is necessary for the Bank to consider me for employment, I release these prior employers and waive any claims which I may have against those employers for providing this information.
(C) I understand that my employment, if hired, is not for a definite period and may be terminated with or without cause at my option or the option of the Bank at any time without any previous notice.
(D) If hired, I will comply with all rules and regulations as set forth in the Bank's policy manual and other communications distributed to employees.
(E) If hired, I understand that I am obligated to advise the Bank if I am subject to or observe sexual harassment, or other forms of prohibited harassment or discrimination.
(F) The information submitted in my application is true and complete to the best of my knowledge. I understand that any false or misleading statements or omissions, whether intentional or unintentional, are grounds for disqualification from further consideration of employment or dismissal from employment regardless of when the false or misleading information is discovered.
(G) I hereby acknowledge that I have read the above statement and understand the same.
E-Billing Coordinator
Remote job
Buchanan Ingersoll & Rooney is a national law firm with a proven reputation for providing progressive, industry-leading legal, business, regulatory and government relations advice to our regional, national and international clients.
We are currently recruiting for an E-Billing Coordinator in Pittsburgh, PA, Philadelphia, PA, or Tampa, FL. This individual will track and monitor submissions and acceptance of e-billed invoices through eBillingHub and specific vendor sites. They will assist the Billing Coordinators as need to help resolve submission issues, including appeals of rejections and reductions. They will also check for new matters and rate approvals on vendor sites and work with the Billing team to ensure data integrity in Elite 3E.
This position may be fully remote. Applicants must live within 1 hour commute time to a Buchanan office location.
Key Responsibilities
Work with Billing Coordinators to submit invoices to vendor sites via eBillingHub in accordance with Outside Counsel Guidelines.
Track and monitor invoice submissions using eBillingHub.
Ensure invoice acceptance in vendor sites such as Legal Tracker, T360, and others.
Perform a first-level attempt to correct e-billing issues such as fixing block-billing and task codes, and resubmit any rejected invoices.
Monitor vendor sites for newly created matters and work with Billing team to set up matters in 3E.
Review vendor sites for timekeeper rate approvals and communicate rate adjustments to Billing and Pricing teams as necessary.
Assist the e-billing Supervisor in suggesting actions the Billing team might take in the future to avoid reductions and rejections of certain line items.
Other duties as assigned by the E-Billing Supervisor.
Skills and Requirements
Associates Degree with emphasis in business or accounting, or equivalent work experience, required.
Prior experience with legal billing or other accounting functions.
2 or more years of experience in a law firm or other professional service environment.
Familiarity with Elite 3E, Elite Enterprise or Aderant financial systems, in addition to eBillingHub or BillBlast, and major vendor sites such as T360, Legal Tracker and CounselLink.
Flexibility to work overtime and weekends, if needed.
Demonstrated proficiency with Microsoft Office, especially Excel and Word.
Ability to organize and prioritize workload.
Excellent communication skills, both written and verbal.
Why should you work at Buchanan?
Buchanan offers an outstanding benefits package that includes:
Competitive Salaries
Generous Paid Time Off, Including a Floating Holiday
Paid Holidays
WorkWell Wellness Program
Paid Parental Leave
Caregiving Assistance Through BrightHorizons (child, elder and pet care!)
Access to Firm-wide Emergency Assistance Fund
Insurance - Medical, Dental, and Vision
401K and Retirement Savings Program
We are an Equal Opportunity Employer.
Remote Commercial Collections LARGE BALANCE
Remote job
Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have 7 offices around the US and we collect over 100 Million annually. Recession Proof Industry, our top collectors make over 100K a year. We are Accredited and Honored by the BBB with an A+ rating.
We are growing and would like to speak with you today if you are a Commercial Collector or have experience in the collections industry and are ready to start a new adventure.
Since 1993, we have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. If you love to make money and strive to be successful, energetic and goal-oriented there is a position for you on our Collections team.
Why Choose Greenberg, Grant & Richards, Inc.?
We are growing and we want the best of the best to come and grow with us.
75% employer paid Medical, Dental & Vision
Great Work Location
401K
Paid Life Insurance
Vacation/PTO
No nights and weekends
Off early on Friday's
Weekly Meetings and Coaching
Weekly Contests
Responsibilities:
Understands and applies the terms of clients contracts
Notate and pursue successful resolution of defaults
Contact business owners by phone and email to resolve delinquency issues
Communicate and build trust to overcome objections and resolve the debt
Advise business owners of potential actions surrounding defaults
Ensure compliance with all laws associated with recovery
Meet daily call expectations of 100+ with accounts worked
Call debtors to secure payments on past-due accounts
Knowledge of skip tracing and asset searches preferred
Successfully manages a queue of 200+
Must have the ability to exceed daily, weekly, and monthly expectations consistently
Must follow established policies & procedures
Must take direction well and be self-motivated
Other duties as assigned
Qualifications:
High School Diploma or Equivalent (G.E.D.)
2 years of collection experience preferred
Excellent telephone and customer service skills
Working knowledge of Microsoft Office programs including Outlook, Word and Excel.
This is a remote opportunity
Greenberg, Grant & Richards, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
About Greenberg, Grant & Richards, Inc.:
Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have offices in Austin, Houston, Denver, and Tampa. We have been an industry leader for over 30 years and set the bar for collecting other companies commercial accounts receivable issues. Our focus is solely business to business. Looking at our next 30 years we are focusing on expansion and bringing on board the next generation of employees. We currently have over 10,000 active clients and we collect over 100 million dollars a year for our clients. If you are looking to get into a “Recession and Pandemic Proof Industry”, this is the place for you! Once you get in, you'll never leave.
If you are in car sales, you only get your customer back every 3-5 years. If you are in home sales, you only get your customer back every 10 years. In commercial collections, once you land a client, your client comes back every month. They place accounts every day and they are never taken from you. That is the key to sales, getting repeat business and continuously growing your file year over year. Many clients have been with us over 20 years. We have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. We attract and hire the top talent across the nation to be a part of our team.
Why Choose Greenberg, Grant & Richards, Inc.?
We are growing and we want the best of the best to come and grow with us.
75% employer paid Medical, Dental & Vision
Great Work Location
401K
Paid Life Insurance
Paid Time Off
No nights and weekends
Off early on Friday
Flex Time / PTO
Employee Driven Culture
Salary Description $36,000 to $100,000 per year (plus commission
Collections Specialist
Remote job
About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
Collections Specialists are responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency.Essential Job Duties & Responsibilities:
Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process
Identify accounts with overdue payments and find solutions to help bring their loan to a current status
Maintain daily, weekly and monthly collection and metric goals
Outbound/Inbound calls with clients to resolve debts owed
All in compliance with Goodleap's collections policies and procedures
Required Skills, Knowledge & Abilities:
1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools
Excellent verbal and written communication skills
Prior telemarketing experience with financial products preferred
Proficiency with Microsoft Office applications
Self-motivated and extremely goal-oriented
Team Player
Professional demeanor
Compensation: $18.00 / hr. +bonus
Additional Information Regarding Job Duties and s:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
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