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Account representative jobs in Kentucky

- 1,050 jobs
  • Customer Service Representative

    Induction Therapies

    Account representative job in Louisville, KY

    We are looking for a dedicated and self-motivated Customer Service Representative to join our team! We are a medical grade skincare developer with multiple retail, business to business, and private label brands. As a Customer Service Representative, you will be responsible for enhancing the customer experience, responding to customer inquiries, processing orders from our sales team, and driving repeat orders through relationship management. You will be instrumental in boosting sales growth and satisfaction among our existing customer base. We are a quickly growing company and there is potential for advancement with this position. This is a full-time position from 8am to 4:30pm Monday through Friday. Responsibilities Manage customer accounts for Induction Therapies and other skincare brands Provide feedback to the quality control manager to ensure product quality and customer satisfaction Respond to customer inquiries via phone and email Follow up on sales leads and identify customer needs for personalized solutions Build and maintain strong customer relationships to drive repeat business and loyalty Experience with NetSuite is a Major Plus
    $26k-33k yearly est. 1d ago
  • Independent Eyewear Sales Representative- Kentucky & Tennessee

    OGI Eyewear 4.4company rating

    Account representative job in Louisville, KY

    OH HEY THERE! WE'RE HIRING! Territory Eyewear Representative - Kentucky & Tennessee Independent 1099 Contractor | Commission-Based | Freedom Meets Opportunity Are you ready to represent some of the most exciting independent eyewear brands in the industry? We're looking for a passionate, competitive, and self-motivated Territory Eyewear Representative to grow our presence across Kentucky and Tennessee. At OGI Eyewear, we believe in Independence for Independents . As a founding member of The Optical Foundry, we've proudly championed boutique luxury eyewear for more than 25 years. Our expanding portfolio, now including Article One and SCOJO NYC 212, brings together craftsmanship, creativity, and authenticity for independent optical retailers and distributors worldwide. Now, we're looking for a dynamic sales professional who shares our spirit, someone who thrives on connecting with people, building genuine relationships, and driving growth through storytelling and style. What You'll Do Develop and nurture relationships with independent optical retailers in your territory. Create and execute innovative sales strategies that make an impact. Generate and follow up on leads, always hunting for new opportunities. Forecast and meet (or exceed!) your sales targets with confidence. Be the face of OGI Eyewear in your region, showcasing our brands with pride and passion. What We're Looking For Proven success in sales with a record of exceeding goals. A self-starter who's motivated, personable, and fearless in the field. Excellent communication and negotiation skills; you know how to connect and close. Comfortable traveling within and beyond your assigned territory. Tech-savvy (iOS proficiency a plus). Based in the U.S. Why Join Us You'll represent brands that stand for something : craftsmanship, creativity, and independence. You'll also have the support of a passionate in-house team based in Minneapolis, MN, who share your drive to see customers succeed. This is more than a sales role, it's an opportunity to build lasting relationships, represent brands that matter, and help shape the future of independent eyewear. If that sounds like your kind of challenge, we'd love to hear from you. This 1099 Independent Contractor position is based on an attractive commission structure. For further information or to apply, please email OGI Eyewear Chief Sales Officer Cynthia McWilliams *********************************. About OGI Eyewear: Beginning in Minnesota in 1997 as an independent eyewear label, OGI Eyewear has always remained true to its original philosophy: Independence for Independents. OGI Eyewear offers optical shops and independent Opticians more choice and freedom by carrying six unique eyewear collections: OGI, Red Rose by OGI, OGI Kids, Seraphin, Seraphin Shimmer, Article One Eyewear, and SCOJO New York. By emphasizing innovation, originality, quality and value, OGI Eyewear has refined its vision to earn worldwide recognition. OGI Eyewear consistently releases new products: exclusive, trend-setting, and handcrafted luxury eyewear, and develops the hottest trends in the eyewear industry. Learn more at *******************
    $32k-54k yearly est. 2d ago
  • Account Service Representative (Personal Banker)

    Liberty Federal Credit Union

    Account representative job in Louisville, KY

    Liberty FCU, a full-service credit union, is seeking an Account Service Representative (Personal Banker) to assist with the daily retail operations and activities of the St. Matthews Office, located at 4220 Shelbyville Rd, Louisville, KY. Candidates must possess exceptional service skills, professionalism, confidentiality, multi-tasking, and problem-solving skills. Previous credit union or financial institution experience is preferred. Candidates must be available to work Saturdays on a rotating basis. If applicable, an initial six-eight week paid training program will be held in Evansville, IN. Approved travel expenses (hotel, meals, mileage, etc) will be included. If you are interested in applying for this position, please click Apply. Duties and responsibilities include but are not limited to the following: Serve as a primary Account Service Representative (Personal Banker). Meet with members to determine their banking needs and recommend appropriate accounts. Assist members with enrolling in credit union products and services. Maintain an active knowledge base of credit union account types, services, guidelines, policies, and procedures. Ensure all required account documents are completed accurately. Strive to meet cross sell goals. Assist members with certificates, IRA and HSA accounts. Serve as a Notary Public and Signature Guarantee for credit union transactions. Open and close safe deposit boxes. Maintain a working knowledge of the credit union's core processing system. Serve as a Consumer Loan Processor. Meet with members to determine their lending needs and recommend appropriate loan type. Maintain an active knowledge base of lending products, guidelines, policies, and procedures. Identify and recommend additional products that meets the member's needs. Ensure all required lending documents are completed accurately. Make follow up outbound calls to members to inquire about lending needs. Strive to support branch lending goals. Serve as back-up Teller/Member Service Representative (MSR). Perform various member transactions such as deposits, withdrawals, and loan payments. Ensure transactions are posted efficiently and correctly. Assist in balancing branch cash machines. Ensure cash drawer is in balance daily. Answer member telephone inquiries. Strive to meet MSR cross sell goals and work to support all branch goals and initiatives. Open and close the office on a rotating basis or when necessary. Serve as Saturday manager or any other assigned position on a rotating basis. Assist branch office with record keeping of employee absences and training when necessary. Develop a working knowledge of the credit union's data and word processing system. Any other duties assigned by my supervisor or management. Qualifications: Must have a HS diploma or GED and be at least 18 years of age. Must be able to work a flexible schedule and travel to other office locations when needed. Must be able to stand for long periods of time and do some heavy lifting. Must have 1-2 years of cash handling experience. Banking experience is desired. Benefits and Compensation: Paid Holidays Paid Time Off (Vacation, Sick and Personal Days) Medical, Dental and Vision Insurance 401(k) retirement program with matching funds Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance Tuition Reimbursement Program Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
    $23k-30k yearly est. Auto-Apply 17d ago
  • Billing Specialist

    Associates In Pediatric Therapy 3.3company rating

    Account representative job in Shelbyville, KY

    Full-time Description Making a difference and helping kids shine, one session at a time. At Associates in Pediatric Therapy (APT), we don't just offer therapy, we build brighter futures through compassionate, individualized care. At APT, you'll be part of a dynamic, support team that puts kids and families first, all in a fun, energizing environment designed to help everyone thrive (including you!). Associates in Pediatric Therapy offers: Health, Dental, and Vision Insurance 100% Company Provided Life Insurance Disability Insurance Paid Time Off 401(K) Match Opportunities for Advancement And so much more! What You'll Do: Run appropriate billing reports, review denied or rejected claims, file disputes, and submit corrected claims as necessary. Upload and log electronic remits from various insurance companies. Review, correct, and reconcile errors from remit uploads, post payments as needed to balance accounts. Follow-up with insurance companies and payment guarantors to resolve issues and obtain payments. Monitor collection/aging worksheets, manage accounts, and document progress in EMR system. Answer telephone calls; address billing questions for payment guarantors. Collaborate with team members on billing or aging review projects. Participate in weekly billing team meetings and report payer trends. Attend at least two APT sponsored community events and two internal APT events for Community Involvement. Additional projects or duties as assigned by management. Requirements Qualifications & Education (include, but are not limited to): High school graduate or equivalent. Certified Professional Biller preferred. Must have 1 year of experience with claims/billing, and collections. Two or more years of claims/billing experience strongly preferred. Ability to handle a high volume of accounts in an office setting. Excellent oral and written communication skills. Prior electronic medical records (EMR) experience. The ability to use discretion in handling confidential information. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 lbs at times. See why we are proud to work at APT: Watch the Video: **************************** More info available at: ********************************* Associates in Pediatric Therapy is an Equal Employment Opportunity employer.
    $32k-40k yearly est. 4d ago
  • Healthcare Billing/Insurance Follow Up Specialist

    Credit Solutions 3.7company rating

    Account representative job in Lexington, KY

    Join our dynamic team of Health Insurance Billing Follow Up Specialist and find out why our employees voted us the "Best Call Centers to Work For" 4 years in a row!! 2018-2023! "I've always felt valued as an employee while maintaining a great relationship with upper management and fellow coworkers. I am grateful and appreciative to work for a great company and excited for our future!!" Andi B. Health Insurance Billing Follow Up Specialist are responsible for claims processing and insurance follow up, eligibility reviews, denial reviews, appeals processing, and trends analysis while providing excellent customer service to our clients and their consumers. Flexible schedules available for interviews!! Ideal Candidates will have: Previous billing experience Familiarity with claims software and clearinghouses Familiarity with both governmental and commercials insurance plans Understanding of UB-04 and 1500 forms Experience with denial and appeal processes Ability to review and interpret EOBs and reason codes Ability to learn new software quickly Understanding of HIPAA Professional communication skills A desire to help others and make a difference in their community A strong work ethic and sense of loyalty to their team members High school diploma or general education degree (GED) Benefits Medical Insurance Dental Insurance Vision Insurance Employer Paid Life Insurance Aflac Supplemental Insurance Employer Sponsored Retirement Plan Vacation Pay Holiday Pay Flex Time AT&T Corporate Employee Cellular Discounts Dell Corporate Employee Computer Discounts Gym Membership Reimbursement Numerous Employee Appreciation Activities $500 Referral Bonus Program
    $25k-31k yearly est. 60d+ ago
  • E-Billing Specialist

    Frost Brown Todd LLP 4.8company rating

    Account representative job in Louisville, KY

    Job Description Frost Brown Todd LLP, a national law firm with 1000+ legal and business professionals across eighteen offices, is currently searching for a full-time E-Billing Specialist to join our firm. This position will play a crucial role in managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise. Key Responsibilities: Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management and accrual submissions. Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm. Utilize FBT software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage. Work with FBT software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites. Collaborate with billing assistants to ensure successful resolution of all e-billing submissions. Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and or billing assistants and work through appeal submissions of same. Follow up promptly on rejected or pending e-bills to ensure timely resolution. Create and revise basic spreadsheet reports. Track all e-billing efforts in ARCS, exporting email communication and critical information on history of e-billing submissions through resolutions. Coordinate with the Rate Management Specialist to update rates for e-billed clients. Assist with e-billing email group and profile emails in e-billing software as needed. Assist with other special e-billing requests. Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes. Qualifications: College degree or commensurate experience with high school diploma. 3+ years of billing experience. Legal billing experience strongly preferred. Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email or in person to provide information with ordinary courtesy and tact. Must have attention to detail with an eye for accuracy. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Knowledge of Aderant Software a plus. Proficiency in Microsoft Office products such as Word, Excel, Outlook. Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical (HSA with employer contribution or PPO options), dental, vision, life, short- and long-term disability, various parental leaves, well-being/EAP, sick and vacation time as well as a generous 401k retirement package (with matching and profit-sharing benefits). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
    $29k-34k yearly est. 6d ago
  • Billing Specialist

    RLM Underground 3.9company rating

    Account representative job in Springfield, KY

    Full-time Description RLM Underground was established in 2016 and specializes in underground telecom construction projects throughout the Midwest. RLM has rapidly grown at staggering rates leading to expanding its construction and operating capabilities into being a full-turnkey telecommunications contractor. Over the years, RLM has expanded its operating region, opening offices in Central Kentucky and Central Illinois while focusing on smaller Telco providers throughout those regions. Overview and Essential Functions: A successful Billing Specialist will process daily, weekly, and summary production reports from employees and contractors for input into the accounting/payroll systems. They will also provide administrative support by performing general billing duties, such as; compiling data, computing fees, and preparing information for billing purposes. At a minimum, this position requires a solid working knowledge of general office functions. Must be proficient in the use of word processing and spreadsheet software with emphasis on Microsoft Office. Must have the ability to use a computer and other office related equipment. Job Type: Full Time, Direct Hire Salary: $40k - $50k Requirements Must demonstrate, either by training or experience: Completion of high-level tasks in support of an assigned department/project. Must have at least one year of experience in QuickBooks or QBO. The ability to receive, organize, file, and maintain documents and/or data for an assigned department/project. Must be able to communicate with employees, contractors, vendors, and/or customers to assist assigned departments/projects. The ability to read, interpret, and input data in support of an assigned department/project. Must possess at least 2 years of related billing work experience. Must be proficient in the use of office hardware and software (PCs, Tablets, Printers, Copiers, Microsoft, Google, etc.). Needs excellent Customer Service skills. Must have strong English language skills, both oral and written. Must be authorized to work in the United States for any employer. Successful completion of pre-employment drug screen, background verification, and motor vehicle record check. Qualified candidates are encouraged to apply online. Salary Description $40,000.00 to $50,000.00 Annually
    $40k-50k yearly 60d+ ago
  • Medical Billing Specialist

    Orthocincy 4.0company rating

    Account representative job in Edgewood, KY

    General Job Summary: Promotes the Companies mission to provide patients with premier orthopedic care while focusing on their individual needs. Responsible for ensuring timely claim submission, follow-up with no response from payers, payer rejections, correspondence, and appealing denial. Essential Job Functions: The ability to remain friendly and professional through communication with patients, providers, clinical staff, payers, and outside agencies through telephone, electronic, and written correspondence. Manages multiple work queues for an assigned portion of the Accounts Receivable (A/R) daily on registration, claim edits, aging, and denials, to include following up with insurance companies, reconciling accounts, filing corrected claims, appealing claims (when appropriate), and following up on all denials to ensure processing/reprocessing, and payments. Assists with verification of benefits information to determine coordination of benefits via phone, email, or online portal. Analyze EOB's and construct appropriate, timely responses to insurance carriers based on claim adjudication. Collaborates with manager, coordinator, and director to report denial trends to ensure proper claim resolution. Experience with variety of billing issues involving payers (Medicare, Medicaid, private insurance, worker's compensation) including forms, coding compliance and reimbursement guidelines Thorough knowledge of medical terminology, managed care financial agreements; CPT, HCPCS, and ICD-10 codes. Handle billing calls and answer telephone calls as needed. Review credit balance accounts. Demonstrates superior interpersonal relationship skills necessary for developing and maintaining positive professional relationships with patients, peers, providers, clinical departments, the management team, and payer organizations through telephone, electronic and written correspondence. Ensure compliance with all guidelines set by government programs, and the Companies policies, such as federal regulations, HIPPA, and the No Surprises Act. Takes initiative in performing additional tasks that may be necessary or in the best interest of the practice. Requirements Education/Experience: High School Diploma or equivalent. Associate's Degree in Coding/Billing or minimum of two years medical billing experience is preferred. Collections or medical billing experience with an understanding of HCPCS, ICD-10 and medical terminology is preferred. Other Requirements: Must be customer service oriented with a team environment focus. Schedules may change as department needs change, including overtime and weekends. Performance Requirements: Knowledge: Knowledge and application of the Companies Mission, Vision and Values. Medical billing terminology required. CPT and ICD-10 coding knowledge preferred. Knowledge of medical billing/collection practices. Knowledge of medical terminology and anatomy. Knowledge of insurance filing and payment posting techniques. Knowledge of basic medical coding and third-party operating procedures and practices. Knowledge of electronic health records and practice management systems. Knowledge of current professional billing and reimbursement procedures preferred. Skills: Skilled in attention to detail. Skilled in organizing. Skilled in grammar, spelling, and punctuation. Skilled in communicating effectively with providers, staff, patients and vendors. Strong communication skills in a professional manner during stressful and sensitive situations with patients of all ages. Abilities: Ability to problem-solve and the ability to interpret and make decisions based on established guidelines. Ability to work on a team while maintaining positive and professional relationships. Ability to multitask and handle stressful or difficult situations with professionalism. Ability to analyze situations and respond in a calm and professional manner. Equipment Operated: Standard office equipment. Work Environment: Medical office environment. Mental/Physical Requirements: Involves sitting and viewing a computer monitor approximately 90 percent of the day. Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, etc. Must be able to remain focused and attentive without distractions (i.e. personal devices). Must be able to lift up to 30 pounds.
    $31k-40k yearly est. 15d ago
  • Utility Billing Specialist

    Danville, Va-Government 3.8company rating

    Account representative job in Danville, KY

    THE CITY OF DANVILLE: The City of Danville is located 35 miles southwest of Lexington and is a thriving community with a population of 17,000. The City is a municipal government agency with a highly efficient infrastructure providing a broad range of public services: water and wastewater treatment, police and fire services, 911 emergency dispatch services, parks and recreation, cemeteries, and public works. The City of Danville is also the business hub to a 5 county, 100,000 +region with quality school systems and a highly educated workforce. Position: Utility Billing Specialist Pay Classification: Non-exempt Job Classification: Full-time Pay Grade: U-3 Location: 445 West Main Street, Danville, KY 40422 Department: Utility Administration Responsible To: Utility Billing Manager Position Summary: Under direct supervision of the Utility Billing Manager, will administer the City's monthly billing process for utility customers. The position is responsible for the preparation of the monthly utility billing cycle as well the auditing of accounts to ensure accuracy of the utility billing process. Supervisory Responsibilities: None Duties/Responsibilities: · Responsible for conducting monthly audits of utility billing accounts along with developing reports of the audit results. · Utilizes utility software to load and unload water meter data monthly. · Required to make monthly utility account adjustments under the direction of the Utility Billing Manager. · Prepares monthly billing files for distribution to 3rd party printing services. · Serves as backup for water utility front-office staff and assist in responding to customer inquiries regarding their utility accounts. · Performs other duties as assigned. Requirements Required Skills/Abilities: · Strong knowledge of Microsoft Office Word and Excel. · Excellent verbal and written communication skills. · Ability to work in a team environment, with the ability to work across all levels of City officials, employees, agencies, organizations, and the general public. · Strong customer service skills. · Ability to follow assigned instructions and directives. · Technical aptitude with the ability to learn and utilize utility billing systems and other various software programs. · Ability to work with minimal supervision. · Proven ability to work with a high level of confidentiality. Education and Experience: · HS Diploma or GED · Associate degree in business administration, accounting, or related filed is preferred. · 1-3 years of documented accounts receivable, billing, or administrative experience in a professional environment. · Must have a valid and current driver's license. Certifications: · None Physical Requirements: · Ability to lift up to 30lbs occasionally. · Walking, twisting, stooping, and bending on a regular basis. · Must be able to sit at a workstation for extending periods of time. Compensation: · $38,754 - $54,256 annually · Candidate's starting salary will be commensurate with their level of experience. BENEFITS: · 100% paid family medical, dental, and vision Insurance · Company paid employee short- & long-term disability insurance · 100% paid employee basic life Insurance · Supplemental insurance program · Vacation pay · Sick leave pay · Holiday pay · Longevity Incentive program · Annual clothing allowance · Paid gym membership fees · Educational Assistance program · KY CERS Non-Hazardous Duty Retirement · All benefits available date of hire EEO Disclaimer: The City of Danville provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other trait or characteristic protect by federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, discipline, demotion, termination, layoffs, recalls, leaves of absence, training, compensation, and benefits. Salary Description $38,754 - $54,256 annually
    $38.8k-54.3k yearly 12d ago
  • Billing Specialist

    Quipt Home Medical, Corp

    Account representative job in Wilder, KY

    Requirements Job Requirements: High School Diploma or equivalent. Medical coding and/or billing certification preferred but not required. Prior experience preferred but not required. Patient Aids is willing to train candidates that exhibit the desired qualities. Ability to pass a Federal background check. Must be able to work independently and within a team environment. Must possess excellent interpersonal, coordinating and organizational skills. Have the ability to manage multiple tasks simultaneously. Read, write, speak and understand the English language and possess good communication skills. Must possess the ability to make independent decisions when circumstances warrant such action. Ability to work extended hours and weekends as needed. *We offer an outstanding compensation package, a fun and energetic work environment, a strong leadership team and a reputation for providing quality service. Job Type: Full-time
    $27k-36k yearly est. 60d+ ago
  • Billing Specialist

    All Together Recovery

    Account representative job in Danville, KY

    Billing Specialist REPORTS TO: Business Office Manager FLSA STATUS: Exempt SCHEDULE: MondayFriday, 8:00AM-5:00PM All Together Recovery LLC (ATR), provides multiple levels of ASAM SUD/BHSO care, including recovery housing, education, job training, employment, and other recovery related extensions to the family in for-profit and non-profit environments. The Billing Specialist is responsible for accurately preparing, submitting, and tracking billing claims and payments. This role ensures timely reimbursement by maintaining compliance with payer regulations, resolving billing discrepancies, and supporting overall revenue cycle operations. The Billing Specialist works closely with clinical, administrative, and financial teams to ensure accurate documentation, efficient workflows, and excellent customer service. KEY PERFORMANCE INDICATORS (KPIs) The Billing Specialists performance will be evaluated based on the following measurable outcomes: Billing & Claims Management Prepare and submit initial claims to insurance payers KPI: 100% of claims submitted within 24 hours Follow up on outstanding, denied, or rejected claims KPI: 100% of denied and rejected claims resubmitted within 48 hours KPI: 100% of claims worked within daily productivity Process adjustments, re-bills, and corrections as needed KPI: Maintain organized records of all billed and pending claims KPI: Payment Posting & Reconciliation Accurately post payments, adjustments, and remittances KPI: 100% of EOB/ERAs posted accurately Research and resolve payment discrepancies, underpayments, and overpayments KPI: Reconcile daily, weekly, and monthly billing reports to ensure accuracy KPI: 100% of billing reports submitted to Business Office Manager Administrative & Miscellaneous Scan, organize, and maintain digital and physical correspondence including EOBs, denials, approvals, and payer letters KPI: 100% of correspondence sorted Prepare and mail invoices and other correspondence to patients and guarantors KPI: 100% of invoices mailed monthly Assist with answering incoming phone calls and direct to appropriate departments KPI: 100% of phone calls answered Assist with other duties as assigned by Business Office Manager ADDITIONAL PERFORMANCE EXPECTATIONS These align with the qualitative aspects of the role but should be reflected in regular evaluations: Demonstrates leadership and integrity in all interactions. Models servant leadership and fosters a culture of recovery and respect. Engages in continuous quality improvement for daily office operations. SUPERVISORY RESPONSIBILITIES This position has no supervision responsibilities. BACKGROUND/EDUCATION The applicant must have a minimum of a high school diploma or GED. Minimum of 2-3 years experience working in billing, revenue cycle, or another related field preferred. An associate degree is preferred but not required. Experience working in behavioral health field preferred. Previous experience working with KIPU, CollabMD, Availity, and KYMMIS preferred. QUALIFICATION REQUIREMENTS Must have knowledge of medical privacy and confidentiality (Health Insurance Portability and Accountability act (HIPAA); computer applications/software to include Microsoft Office programs/MS outlook (e-mail), and internet familiarity, along with Dropbox and EHR is preferred. Experience working with individuals and families who have various mental, behavioral, and substance use conditions. SKILLS REQUIRED Must have the knowledge, skills, and abilities to perform the essential functions of the job. Must have excellent customer service skills. Must have organizational skills with attention to detail. Must have strong communication skills both verbal and written Maintain effective interpersonal relationships. Must have the ability to work independently, and in a demanding and busy environment. Must have the ability to multitask and have a proficient handle on completing tasks within an assigned timeframe. WORKING CONDITIONS Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit, stand, bend, reach overhead and lift to 50 pounds; travel outside the office and/or attend meetings both during and after normal work hours, both at and away from the worksite. Exerting up to 50 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. May involve walking or standing for brief periods of time. Requires about 3 hours of sitting and no more than 5 hours of standing or walking in an 8-hour workday. Environmental Conditions: The employee will work in an office setting with central heating and air. Some travel between facilities may be required. Mental Demands: There are several daily deadlines associated with this position, which may cause significant levels of stress for some individuals. The position will work with clients, staff, and family members on a variety of issues. WORK EXPECTATIONS: Must be able to work well with other staff and clients. Some travel required. Minimum of 40 hours per week. AT-WILL EMPLOYER STATEMENT: ATR is an At-Will employer. This means that regardless of any provision on this form, the company or employee may terminate the employment relationship at any time, for any reason, with or without cause or notice. Nothing in this job description or in any document or statement, written or oral shall limit the right to terminate employment at-will. No officer, employee or representative of the company is authorized to enter into an agreement -express or implied-with any employee for employment for a specified period unless such an agreement is in a written contract signed by the managing partner of the company.
    $26k-35k yearly est. 7d ago
  • Lead, Accounts Receivable Specialist

    Cardinal Health 4.4company rating

    Account representative job in Frankfort, KY

    **_What Customer Service Operations contributes to Cardinal Health_** Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates, billing (including drop-ships), processing chargebacks and vendor invoices and developing and negotiating customer and group purchasing contracts. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. The Accounts Receivable Team Lead performs day-to-day AR functions with the goal of ensuring that all policies and procedures related to providing consistent, supervisor customer/patient care are adhered to, and service & production goals are met effectively and efficiently. They will work within the scope of responsibilities as dictated below with guidance and support from AR & Billing leadership teams. **_Responsibilities_** + Provides ongoing leadership and support to team associates to ensure that day-to-day service and production goals are met. + Assists management in monitoring associates' goals and objectives daily; motivates and encourages associates to maximize performance. + Provides ongoing feedback, recommendations, and training as appropriate. + Assists supervisors in ensuring staff adherence to company policy and procedures. + Assists supervisors in related personnel documentation as required, necessary, or appropriate. + Acts as a subject matter expert in claims processing. + Processes claims: investigates insurance claims; properly resolves by follow-up & disposition. + Lead and manage escalation projects, addressing complex issues and ensuring timely resolution to maintain optimal account receivables performance and client satisfaction. + Resolves complex insurance claims, including appeals and denials, to ensure timely and accurate reimbursement. + Verifies patient eligibility with secondary insurance company when necessary. + Bills supplemental insurances including all Medicaid states on paper and online. + Oversees appeals and denials management to maximize revenue recovery and minimize financial leakage, ensuring all claims are accurately processed and followed up in a timely manner. + Manages billing queue as assigned in the appropriate system. + Investigates and updates the system with all information received from secondary insurance companies. + Ensures that all information given by representatives is accurate by cross referencing with the patient's account, followed by using honest judgement in any changes that may need to be made. + Processes denials & rejections for re-submission (billing) in accordance with company policy, regulations, or third party policy. + Updates patient files for insurance information, Medicare status, and other changes as necessary or required as related to billing when necessary **_Qualifications_** + 6+ years of experience, preferred + High School Diploma, GED or technical certification in related field or equivalent experience, preferred + Proficiency in Microsoft Excel (e.g., pivot tables, formulas), preferred **_What is expected of you and others at this level_** + Takes the lead in effectively applying and teaching new processes and skills in order to accomplish a wide variety of assignments + Comprehensive knowledge in technical or specialty area + Ability to apply knowledge beyond own areas of expertise + Performs the most complex and technically challenging work within area of specialization + Preempts potential problems and provides effective solutions for team + Works independently to interpret and apply company procedures to complete work + Provides guidance to less experienced team members + May have team leader responsibilities but does not formally supervise **Anticipated hourly range:** $22.30 - $32.00/hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/8/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $22.3-32 hourly 13d ago
  • Billings and Collections Specialist

    Theratree

    Account representative job in Owensboro, KY

    Who we are: TheraTree is a pediatric therapy practice in Western Kentucky who is committed to growing minds, bodies, and spirits through Occupational Therapy, Speech Therapy, Physical Therapy, Behavioral Therapy, and Mental Health Therapy. We're out to create thriving children who's voices are heard, bodies that move, they are independent experiencing a life they love, and are in turn an inspiration for what is possible in life. As a Billing & Collections Specialist at TheraTree you can be a remarkable contribution to parents by keeping their balances low so their child's healthcare services can continue to progress. Responsibilities of a Billing & Collections Specialist Prior Authorizations and Denials Medical Billing Collections on Accounts Receivable Reconcile Payments General Job Duties & Responsibilities of Billing & Collections Specialist Attends Finance meetings and presents on managed products, sub-products, statistics, and sub-statistics. Solves Accounts Receivable problems through investigation using data. Meets deadlines for programs, projects, and tasks. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in Sets weekly, monthly, and annual Finance targets to ensure annual goals are met. Responsible for maintaining expected finance statistics of post. Billings & Collections Purpose Create approved therapy services through identifying, submitting, tracking, communicating on, and acting on all related insurance benefits so that no service is provided without insurance verification, active prior authorization, over a maximum, or a current physician order. Responsible for: All patient prior authorizations. Tracks prior authorization period dates and visit numbers for clients. Tracks hard maximums. Tracks authorization denials Tracks when prior authorization can be submitted. Follows up with therapy providers on due dates for submitting paperwork. Proof reads all paperwork for prior authorizations. Submits correct paperwork for prior authorizations within deadlines set by clinic and insurance companies. Appeals process for denials Denials become approved authorization. Billing's Purpose: To ensure that all medical/healthcare services are verified against charges and billed accurately on time to allow our company to generate revenue so that we may continue to treat our patients and allow them to grow through their minds, bodies, and spirits. Responsible for: All medical claims and invoices billed out. Proofreads and submits all healthcare claims and invoices. Requests additional medical information from clinicians. Corrects rejected healthcare claims. Appeals denied medical claims. Collection's Purpose: To collect a steady flow of income for the maximum amount of all services billed to all sources so that funds can be distributed healthily throughout the organization and the company can continue to grow minds, bodies, and spirits through therapeutic services. Responsible for: All services provided being collected on in a timely manner. Client Payment Accounts Receivable (co-payments, deductibles, private payments) are being collected at the time of service. Accounts Receivable for outpatient healthcare billing is timely. Accounts Receivable payments for primary insurance & secondary insurance are being collected in a timely manner. All services not paid within 30 days are claims tracked. All invoices to contract agencies are paid within 30 days of notice. Reconcile Payment's Purpose: Ensures all payments are reconciled, entered, and accounted for timely and accurately so that accurate account information is obtainable and is used to make finance decisions so that the company can continue to grow minds, bodies, and spirits through therapeutic services. Responsible for: Payments accounted for and accurately reconciled into EMR in a timely manner. Finance reports to be submitted on time. Relocation assistance resources are available upon request. What you'll love about us.... Our Investment in You: Bonus Pay for more kids helped Stable Base pay We help you plan, track, and achieve bonuses Health Benefits Retirement Plans Paid Time Off Seven Paid Holidays Paid Continued Education 72% of our revenue is spent on payroll We Grow Your Skill Set Paid Management Training Mentorships Available Educational Data based Great team that works together Company culture that values empowerment, responsibility, leadership and integrity. 5% of our revenue is spent on education Opportunties To Shine Promotion & Director Opportunities Leadership Bonuses reward your investment in others Opportunities to mentor and educate others and be rewarded Give back with us through community engagement Live Your Purpose Be a remarkable contribution to a child's life. Support the whole child with our complimentary multidisciplinary team approach. Celebrate patient success such that they are an inspiration for others! Be rewarded for your patient's success in a variety of ways! Our Management team cares and supports you to help your team. Live a life you love knowing you were the difference. Staff Share Success... “I Love our bonus program! It gives a ton of motivation to staff!” - Arrielle, RBT "I love growing minds, bodies, and spirits at TheraTree Pediatric Services! What a wonderful and inspiring job! I love being able to see kids have fun while meeting goals to build many different developmental skills they need for everyday life. I have seen many successes with many different children even in my short time of being at Theratree Pediatrics. Whether it be attending to a given task for 10 minutes or transitioning without caregiver for the first time…We love to see such BIG successes that might seem so small to others. Even SMALL STEPS MAKE FOR GREAT ACCOMPLISHMENTS AND MILESTONES! I love to see children and their families leaving therapy happy and knowing they have accomplished something great! They always say find a job that you enjoy, and you will never have to work a day in your life. That is exactly what I have found in working for this company and with the many children here! I love my job and the rewarding nature of helping grow minds, bodies and spirits!" - Ms. Faith, MS, OTR/L “There is a sweet client that has been working on feeding at our clinic. Today we completed a telehealth session during breakfast time. He had picked out all his food for his plate and was ready when he joined. He picked out peaches, blueberries, banana, pancakes, and eggs. He took at least 4 bites of everything! Mom even shared that he ate a whole hamburger yesterday. This is so big and we are excited that he is taking steps toward being able to eat food with his family and friends.” - Kaitlin, MS, OTR/L “My son started at TheraTree almost 2 years ago. At the time he was missing milestones and I could tell he had some sensory issues. TheraTree has helped Andy in so many ways. He has overcome challenges in his everyday life and has overcome some sensory issues. Cole has helped him at first to brush his teeth correctly and overcome sensory issues such as hair cutting, using a toothbrush and food textures. Cole has also been helping my son with being able to stay on task and stay focused when he is overstimulated. Cole has taught Andy to take turns and to be able to share with others. Since Andy has been going to TheraTree he is more focused, and is right on track. Andy has developed new motor skills and social skills. Andy has become a brighter kid. Thank you TheraTree and Cole for all you do for us!” Andy's Mom Hear more from our team: ************************************************** My UNIQUE ROLE: I have a radical idea about my role in healthcare. The children in our community cannot be fixed. Because to be fixed, you must be broken. our kids and our families are not broken. They may be facing challenges; challenges that are real valid and affecting their life. I see that. It IS my role to give children and families access to living happy, healthy, and well balanced lived. This access is created through developing the skills and giving the tools for living life. It's an access for their VOICE to be heard, their BODY to move, and to become INDEPENDENT. The children and families who walk through my doors are not broken, they are perfectly imperfect humans and I believe this to our core. It is my mission to create a community aligned in this vision; to give children and families access to happy, healthy and well-balanced lives through removing barriers. Together, we grow minds, bodies, and spirits. - Jessica Hatfield, Owner/CEO Additional Information We are an Equal Opportunity Employer offering the right candidate a unique opportunity to learn, grow, and remain passionate about working with pediatrics. We also offer a comprehensive benefits plans, include a retirement plan with employer match. Professional development opportunities and support also offered, in the applicable field to support our therapists in their continuing education and growth. Interested and qualified candidates should submit their resume and cover letter. M/F/D/V AA/EOE
    $29k-35k yearly est. 13h ago
  • Billing Specialist (6 Months Contract)

    Informa 4.7company rating

    Account representative job in Nebo, KY

    This role is based in our Cairo Festival City Business Park, New Cairo, Cairo, Egypt office. Key Responsibilities * Execute comprehensive billing procedures and processes across upstream systems and ERP (SAP) * Review and validate legal and tax documentation from external clients * Maintain rigorous quality control standards for order entry processes * Ensure revenue recognition compliance with group policies and international reporting standards * Monitor and reconcile deferred revenue accounts accurately * Complete month-end closing activities within established timelines * Monitor E-invoicing systems daily and promptly report system failures * Address and resolve client invoicing issues with professionalism and efficiency * Facilitate timely resolution of requests from front office colleagues, clients, management, and sales teams * Provide comprehensive support for internal and external audit processes * Prepare various Excel reports and analyses within assigned deadlines * Perform additional duties as required to meet evolving business needs
    $26k-35k yearly est. 28d ago
  • Debt Collector

    Zwicker & Associates 4.2company rating

    Account representative job in Hebron, KY

    Requirements Above-average administrative and phone skills Debt collectors must have strong negotiation skills Excellent communication skills Well-organized, results-driven Effective decision-making skills Strong listening, interpersonal, oral, and written communication skills Basic computer skills Basic math skills. You will be required to complete a standard math skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment. Physical Qualifications Be able to lift 5 pounds or greater Be able to sit 90% of the workday at times Be able to bend at the waist and be mobile when needed Be able to read and comprehend position-specific documents and correspondence Be able to operate a computer, phone, and/or equivalent devices Be able to communicate in a common language with (or to) individuals or groups verbally and/ or in writing Be able to complete a minimum of a 40-hour flexible workweek schedule Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, obligations, and activities are subject to change at any time, with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and a 401 (k) with a match. EOE, drug-free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply. #ZR Salary Description $17-18, plus bonus
    $28k-32k yearly est. 60d+ ago
  • Collections Specialist

    Trilogy Health Services 4.6company rating

    Account representative job in Louisville, KY

    JOIN TEAM TRILOGY Performs functions related to accounts receivable, billing, collections and revenue support to meet company goals. Analyzes accounts receivable aging and individual accounts. Schedule Options 1st shift (8-4:30) Duties and Responsibilities 1. Research accounts as needed for collection activities. 2. Prepares and reviews paperwork for attorney, write-off, and/or cut off processes. 3. Initiate collections calls for aged accounts and customer service to residents, guarantors, and facility customers. 4. Works with billing associates to review accounts and correct account billings as needed. 5. Works with Business Office Managers and/or Executive Directors of each facility or customer to help resolve past due balances. 6. Checks for Medicaid eligibility. 7. Analyzes accounts receivable aging and individual accounts. 8. Assists with special projects as needed. 9. Maintain goals for DSO and cash collected. POSITION OVERVIEW * High School diploma or equivalent. Experience * Three (3) to five (5) years' billing and/or collections experience. Healthcare, senior living industry, pharmacy or long-term care environment preferred. * Minimum one (1) year multi-facility experience preferred. * Framework/Sage experience preferred. * Exemplary computer skills that include knowledge of the Microsoft Office Suite of products. #pharmacy LOCATION US-KY-Louisville Synchrony Home Office 2701 Chestnut Station Court Louisville KY LIFE AT TRILOGY Careers close to home and your heart Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. If you're looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy. ABOUT TRILOGY HEALTH SERVICES As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT. * High School diploma or equivalent. Experience * Three (3) to five (5) years' billing and/or collections experience. Healthcare, senior living industry, pharmacy or long-term care environment preferred. * Minimum one (1) year multi-facility experience preferred. * Framework/Sage experience preferred. * Exemplary computer skills that include knowledge of the Microsoft Office Suite of products. #pharmacy Performs functions related to accounts receivable, billing, collections and revenue support to meet company goals. Analyzes accounts receivable aging and individual accounts. Schedule Options 1st shift (8-4:30) Duties and Responsibilities 1. Research accounts as needed for collection activities. 2. Prepares and reviews paperwork for attorney, write-off, and/or cut off processes. 3. Initiate collections calls for aged accounts and customer service to residents, guarantors, and facility customers. 4. Works with billing associates to review accounts and correct account billings as needed. 5. Works with Business Office Managers and/or Executive Directors of each facility or customer to help resolve past due balances. 6. Checks for Medicaid eligibility. 7. Analyzes accounts receivable aging and individual accounts. 8. Assists with special projects as needed. 9. Maintain goals for DSO and cash collected.
    $25k-31k yearly est. Auto-Apply 11d ago
  • Collections Specialist

    Onemain (Formerly Springleaf & Onemain Financials

    Account representative job in London, KY

    At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer's financial outlook. Our fast-paced work environment focuses on our customers with existing relationships with OneMain. This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications. In the Role: * Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services * Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day * Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations * Maintain and note all appropriate information and documentation on customer and account status * Collaborate both in person and virtually, using available technology to connect with other internal teams Requirements * High School Diploma or GED * Proficiency in utilizing multiple tools/systems simultaneously * Skilled at achieving and exceeding goals Preferred * Experience working in customer service, collections or call center environments * Bilingual: Spanish Work Schedule: Hours of Operation Mon- Thurs 8:00 AM-8:00 PM; Fri 8:00 AM-7:00 PM; Sat 8:00 AM-11:00 AM The schedule is for 40 hours per week within the hours of operation, which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month. Training Schedule: The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success. Location: On-site - London, KY Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: * Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances * Up to 4% matching 401(k) * Employee Stock Purchase Plan (10% share discount) * Tuition reimbursement * Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date) * Paid sick leave as determined by state or local ordinance, prorated based on start date * Paid holidays (7 days per year, based on start date) * Paid volunteer time (3 days per year, prorated based on start date) Key Word Tags Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
    $27k-36k yearly est. 9d ago
  • Customer Service Representative

    Induction Therapies

    Account representative job in Louisville, KY

    We are looking for a dedicated and self-motivated Customer Service Representative to join our team! We are a medical grade skincare developer with multiple retail, business to business, and private label brands. As a Customer Service Representative, you will be responsible for enhancing the customer experience, responding to customer inquiries, processing orders from our sales team, and driving repeat orders through relationship management. You will be instrumental in boosting sales growth and satisfaction among our existing customer base. We are a quickly growing company and there is potential for advancement with this position. This is a part-time position from 11am to 4pm Monday through Friday. Responsibilities Manage customer accounts for Induction Therapies and other skincare brands Provide feedback to the quality control manager to ensure product quality and customer satisfaction Respond to customer inquiries via phone and email Follow up on sales leads and identify customer needs for personalized solutions Build and maintain strong customer relationships to drive repeat business and loyalty Experience with NetSuite is a Major Plus
    $26k-33k yearly est. 3d ago
  • E-Billing Specialist

    Frost Brown Todd LLP 4.8company rating

    Account representative job in Lexington, KY

    Job Description Frost Brown Todd LLP, a national law firm with 1000+ legal and business professionals across eighteen offices, is currently searching for a full-time E-Billing Specialist to join our firm. This position will play a crucial role in managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise. Key Responsibilities: Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management and accrual submissions. Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm. Utilize FBT software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage. Work with FBT software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites. Collaborate with billing assistants to ensure successful resolution of all e-billing submissions. Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and or billing assistants and work through appeal submissions of same. Follow up promptly on rejected or pending e-bills to ensure timely resolution. Create and revise basic spreadsheet reports. Track all e-billing efforts in ARCS, exporting email communication and critical information on history of e-billing submissions through resolutions. Coordinate with the Rate Management Specialist to update rates for e-billed clients. Assist with e-billing email group and profile emails in e-billing software as needed. Assist with other special e-billing requests. Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes. Qualifications: College degree or commensurate experience with high school diploma. 3+ years of billing experience. Legal billing experience strongly preferred. Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email or in person to provide information with ordinary courtesy and tact. Must have attention to detail with an eye for accuracy. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Knowledge of Aderant Software a plus. Proficiency in Microsoft Office products such as Word, Excel, Outlook. Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical (HSA with employer contribution or PPO options), dental, vision, life, short- and long-term disability, various parental leaves, well-being/EAP, sick and vacation time as well as a generous 401k retirement package (with matching and profit-sharing benefits). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
    $29k-34k yearly est. 6d ago
  • Billing Specialist

    Quipt Home Medical

    Account representative job in Wilder, KY

    We are rapidly growing leader in the provision of clinical respiratory equipment, DME and service that is seeking outstanding individuals to join our team of professionals. Due to our success, we are constantly looking for talented and qualified candidates. Position: Billing Specialist Job Summary: Ideal candidates will preferably have prior experience, all necessary license and credentials, a record of accomplishment, a history of reliability, and an expectation of providing outstanding service to our customers. The purpose of the DME Billing and Account Receivables Specialist is initiate billing claims, actively process all denials and ensure follow up on the collection efforts to ensure timely reimbursement for services provided. Let's start with what's important to you. The Benefits..... Medical Insurance- multiple plans to choose from Dental & Vision Insurance Short Term Disability & Long Term Disability Options Life Insurance Generous PTO plan Paid Holidays 401K 401K match Competitive Pay Job Responsibilities: Ability to read and understand medical terminology. Review clinical documentation to ensure compliance with Medicare guidelines. Verify payor source and insurance eligibility. Validate ICD-9/10 codes as appropriate for product dispensed. Ability to apply correct modifier and HCPCS to claims. Submit accurate claims utilizing Brightree billing software. Reconcile billing errors on a daily basis. Complete CMS 1500 claim forms as required. Manage account receivables to maintain payments within 90 days. Adhere to monthly closing timeline requirements. Maintain excellent communication with company management and co-workers. Attendance at all meetings, conference calls, etc. at the discretion of your manager. Must be computer literate and possess the ability to acquire working knowledge of all pertinent software related to DME. Maintain compliance with all federal, state and local government regulations and agencies. Other duties as assigned by manager. Requirements Job Requirements: High School Diploma or equivalent. Medical coding and/or billing certification preferred but not required. Prior experience preferred but not required. Patient Aids is willing to train candidates that exhibit the desired qualities. Ability to pass a Federal background check. Must be able to work independently and within a team environment. Must possess excellent interpersonal, coordinating and organizational skills. Have the ability to manage multiple tasks simultaneously. Read, write, speak and understand the English language and possess good communication skills. Must possess the ability to make independent decisions when circumstances warrant such action. Ability to work extended hours and weekends as needed. *We offer an outstanding compensation package, a fun and energetic work environment, a strong leadership team and a reputation for providing quality service. Job Type: Full-time
    $27k-36k yearly est. 60d+ ago

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