Account Representative Jobs in La Verne, CA

Ready to build your career with a stable industry leader? Join our Fontana, CA, branch as a Customer Service Representative and become part of a high-performing, team-oriented group at a 66-year-old, privately held fencing distribution company with an excellent reputation on the West Coast. We offer a competitive salary ($50,000-$60,000/year), a full benefits package, and a clear path to promotion into an Inside Sales Representative role for high performers. What You'll Do: Be the friendly, knowledgeable first point of contact for customers via phone, email, and in person. Assist customers with product inquiries, provide quotes, and process orders accurately for our construction fencing materials. Coordinate with our inside sales and operations teams to ensure smooth order fulfillment and customer satisfaction. Resolve customer questions or issues with a positive, solutions-focused approach, ensuring every customer feels valued. Support the inside sales team and actively learn our product line - preparing you to step into an Inside Sales role as you excel. What We Offer: Competitive Pay: $50,000-$60,000 per year (based on experience). Career Advancement: Clear path to promotion into an Inside Sales Representative role for high performers. We love to promote from within. Full Benefits Package: 401(k) with company match; Medical, Dental, Vision & Life Insurance; Voluntary Life and Disability coverage; Employee Assistance Program (EAP); and generous Paid Time Off (PTO). Team Culture: A high-performing, supportive, and team-oriented work environment. Our Fontana branch is proud of its teamwork, reliability, and exceptional customer service. Stable, Family-Owned Company: Join a 66-year-old family-owned company that values every team member. We have an outstanding reputation for excellence on the West Coast and a strong culture built on integrity and respect. What We're Looking For: Customer-Focused: You genuinely enjoy helping customers and will go the extra mile to ensure a great experience. Reliable & Positive: You are dependable, punctual, and bring a can-do attitude every day. You handle challenges with grace and are always willing to pitch in to help the team - no task is too small. Strong Communicator: You have excellent communication and interpersonal skills. Bilingual (English/Spanish) is strongly preferred to serve our diverse customer base. Eager to Learn: You take initiative and are excited to learn our products and processes. (Prior customer service experience and basic computer skills are a plus.) About Us: For 66 years, our family-owned fencing distribution company has been a trusted name on the West Coast. We take pride in our close-knit team, high-quality products, and exceptional customer service. When you join us, you become part of a family that works together to deliver the best for our customers and each other. Ready to join a team that values your dedication and helps you grow? If you're a reliable, customer-focused professional seeking a long-term career opportunity, we'd love to hear from you. Apply today and take the next step in your career!

Join a Groundbreaking Partnership in Regenerative Medicine! Induce Biologics USA Inc. is proud to be the appointed representative for Red Rock Regeneration Inc. in the United States, overseeing the manufacture, marketing, and distribution of their innovative regenerative medicine products. This collaboration places us at the forefront of delivering cutting-edge solutions to patients within the U.S. healthcare market. By joining Induce Biologics USA Inc., you'll be part of a mission-driven team working with revolutionary technology that's reshaping the future of bone regeneration-and making a real difference in patients' lives. Responsibilities Provide outstanding customer support by processing and responding to customer and sales team needs. Process orders & inquiries received via phone, fax, email, and eCommerce platform. Maintain customer account information, ensuring maintenance of all related paperwork. Assist customers with onboarding, including navigating the website, placing orders, and resolving issues related to ordering. Gather customer feedback and share insights with the team to improve processes and enhance the overall customer experience. Handle customer complaints and inquiries in a timely manner. Collaborate with customers and QA to provide information requested by QA to facilitate investigation and closure of product complaints. Advise customer on product availability and inventory status; assist with ordering problems involving delivery, pricing and billing. Promote our products through effective support and ongoing relationships with all customers, internal and external. Qualifications High School Diploma or equivalent Minimum of two (2) years' experience in customer service, preferably in a similar industry. Preferred Qualifications Associate degree or Higher degree preferred. Preferred experience with a small company and/or start-up environment in the medical device, biologics, or pharma/biotech industry. Experience with ERP and CRM programs Skills, Knowledge, and Abilities Strong customer service focus and customer relations skills. Must be able to work in a collaborative team environment as well as independently. Proficient in MS Office (Outlook, Word, Excel, PowerPoint, Teams) Flexibility and strong organizational skills with the ability to prioritize multiple tasks and meet daily order deadlines Must have excellent communication and interpersonal relationship skills. Available to work Monday-Friday. Must be able to work holidays and overtime as needed. Must be local and able to work on-site in Irvine, CA. For California, the base pay range for this position is $25.00 to $27.00 / hour. The pay for the successful candidate will depend on various factors (e.g., qualifications, skills, education, prior experience). Equal Employment Opportunity Statement Induce Biologics is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Third-Party Recruiters Please note that Induce Biologics does not accept unsolicited resumes or inquiries from third-party recruiters or staffing agencies. Any resumes submitted to our team without a prior agreement will be considered the property of Induce Biologics, and we will not be obligated to pay any fees related to unsolicited submissions.

Specialized Recruiting Group - Irvine is seeking a Customer Service Representative for an award winning, medical device company in the Irvine, CA area. This is a full-time, on-site, evaluation hire career opportunity. Hours are 8:30am to 5:30pm, Monday to Friday. Compensation starts at $20.00 to $23.00/hour. Responsibilities: Order entry Provide customers with order details and status updates Product return reconciliations Assist with invoicing Process inbound calls Troubleshoot customer issues General administrative tasks Requirements: At least one year of previous customer service experience Medical device industry experience a benefit but not mandatory Excellent English communication skills (spoken and written) Microsoft Office proficiency Professional, upbeat, and friendly personality At Specialized Recruiting Group, our team of employment professionals is deeply connected with local businesses that are actively hiring, giving you a competitive edge in your job search. Whether you are seeking a full time position or a contract role, our experts are here to help at no cost to you. Enjoy personalized support and access to exclusive job opportunities when you partner with Specialized Recruiting Group.

We are seeking a dedicated Client Services Representative with a background in banking and at least 1+ year of call center customer service experience. The ideal candidate will be the first point of contact for our clients, providing support on a range of banking and treasury management products. This role requires exceptional communication skills, strong attention to detail, and the ability to thrive in a fast-paced, team-oriented environment. Key Responsibilities: Respond to customer inquiries via phone and email in a structured, queue-based environment Act as the primary operational and product point of contact for clients Proactively monitor accounts for overdrafts and resolve issues such as source of funds confirmation Partner with internal departments to resolve ad-hoc client inquiries and ensure a seamless client experience Support onboarding activities and due diligence to meet regulatory and company compliance requirements Provide support for treasury management products and services Train clients on banking and treasury products to ensure efficient use and implementation Identify, investigate, and resolve client issues, coordinating with sales officers, vendors, and Relationship Managers Analyze customer account processes and assist with compliance verification Escalate and report compliance-related findings for resolution Required Qualifications: 1+ years of call center or customer service experience Banking experience is required Strong attention to detail and organizational skills Proven ability to multitask in a deadline-driven environment Proficient in Microsoft Office Suite, especially Outlook and MS Teams Excellent verbal, written, and interpersonal communication skills Team-oriented mindset with a customer-first approach

A leader in quality, service, selection, and value. This award-winning company has over 40 years' experience in crafting fine window furnishings. They are socially responsible in their manufacturing and forestry and are one step closer to changing the future. Their award winning products have a global reach and exceed industry standards. Pay: $21.50 per hour Location: La Palma, CA (fully onsite) Schedule: Monday to Friday, must be flexible to work between 8:00am to 5:00pm Status: Temp to hire Company Standards The following standards are expected of all Company employees: Maintain strong personal ethics and a high level of service Maintain respect and common courtesy for your peers as well as customers Maintain a professional image while on the telephone as well as in person Maintain strong listening skills to handle difficult situations or customers Maintain effectiveness and efficiency while striving to do it right the first time Maintain a teamwork atmosphere and take on the opportunity to be cross-trained Maintain ability to learn to use standard or special application computer software package Maintain innovation to bring along positive change Maintain respect for policies, procedures, and confidentiality Maintain ability to establish priorities What you'll be doing: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. 1. Answer and screen incoming phone calls and transfer to correct departments. 2. Greet all persons entering the establishment; open the door for visitors and for employees who need assistance. 3. Ensure visitors check in on iPad Receptionist app; notify staff when they have a visitor. 4. Accept office deliveries, including US Mail, and notify appropriate staff to receive product. 5. Open the showroom including open all front shutters/blinds, turn on lights and TV displays, log into the iPad located at the desk, open Brinks Home app for front door access; likewise close all of these at the end of the day. 6. Responds to basic customer inquiries by telephone to provide product status updates. 7. Understand the ship out order tracking in the Shutter System including container info and our website order tracking. 8. Understand how to track an order on a carrier's website. 9. Understand how to speak to a carrier to gather additional information relating to a shipment. 10. Have a basic understanding of our product lines. 11. Understand how to, where to, and when to transfer a call when it is beyond your level of expertise. 12. Know how to enter a note for an order on the website. 13. Understand how to look up dealer information on both website and SS, and how to walk a customer through the website to find a local dealer. 14. Understand how to handle all visitors, including those that are unscheduled 15. Know how to navigate the consumer website to assist with consumer related inquiries; including by not limited to: Where to buy, Product resources, Warranty information, etc. 16. Assist with upkeeping Outlook Calendar for scheduled visits and reservations What you bring to the table: 1. Outgoing and able to interact positively with employees, visitors, and customers in person or by phone. 2. Basic light problem-solving skills 3. Strong attention to detail and accuracy 4. Strong verbal and written communications skills, including phone & email with an ability to clearly articulate the status of an order to a variety of audiences. 5. Some analytical thinking to solve basic issues. 6. Proven ability to build solid relationships and work effectively with others at all levels of an organization (internal and external stakeholders). 7. Proficiency in Microsoft computer skills, i.e., Word, PowerPoint, Excel, Outlook, & Zoom 8. Proficiency in Genesys Pureconnect skills - Interactive phone system 9. Proactively address customer concerns with confidence. Know when to escalate & partner with the leadership team.

Vaco is seeking a Customer Service Representative for a client located in Irvine, CA. The position is full-time onsite. Key Responsibilities: Support Regional Account Managers and maintain positive communication with customers, wholesalers, sales reps, and managers. Process and confirm customer/wholesaler purchase orders using SAP. Provide product details, pricing, and order tracking via phone, email, and EDI. Review and correct part numbers, pricing, and invoices with attention to detail. Generate shipping labels, bills of lading, and coordinate with freight carriers for optimal shipment pricing. Process invoices, file orders, and manage shortages, backorders, and returns. Maintain relationships with freight carriers and Customs Brokers to ensure timely delivery. Skills & Requirements: SAP Sales Management experience. Strong customer service, communication, and conflict resolution skills. Proficient in Microsoft Word, Excel, and Outlook. Experience with FedEx and freight logistics, including bill of ladings and commercial invoices. 5-7 years of relevant experience in customer service, administration, or account management. BA or equivalent experience.

BABYGOLD is a jewelry brand based in Los Angeles, California, known for creating personalized and high-quality fine jewelry pieces. They offer 14K gold jewelry, diamonds, and exceptional quality without traditional markups. Each piece comes with free shipping and a lifetime guarantee, catering to the everyday woman and her tribe. Role Description This is a Fulltime position for a Customer Service Representative at BABYGOLD. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. This role is based in our offices in Downtown Los Angeles, CA Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Previous experience in a customer-facing role Communication Via Chat Phone and Email Excellent communication and interpersonal skills Ability to handle customer inquiries and resolve issues efficiently Experience in the jewelry or fashion industry is a plus High school diploma or equivalent required

At DMK LLC, we are passionate about delivering top-tier solutions with a people-first approach. As one of the fastest-growing technology companies, we pride ourselves on innovation, diversity, and excellence. We are currently seeking a highly motivated Customer Service Representative to join our remote team and help support our expanding customer base across the U.S. Job Summary: As a Customer Service Representative, you will be the first point of contact for our clients, providing outstanding support via phone, email, and chat. Your role is vital in ensuring customer satisfaction and building lasting relationships through prompt and professional communication. Key Responsibilities: Respond to customer inquiries and resolve issues efficiently and professionally. Provide accurate information about products, services, and policies. Document customer interactions in the system with a high level of accuracy. Escalate complex issues to the appropriate department when needed. Maintain a positive and empathetic attitude in all customer interactions. Collaborate with other departments to improve overall customer experience. Equal Opportunity Employer: We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, identity, national origin, or disability status. How to Apply: Submit your application with your updated resume. Qualified candidates will be contacted for the next steps in the hiring process.

WHY JOIN TAXRISE? At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients. Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions. ABOUT THE ROLE The Customer Service Representative plays a critical role in delivering exceptional service to our clients and ensuring that their needs are met with precision and professionalism. You will be the primary point of contact for clients, managing relationships and providing expert guidance to resolve their tax inquiries effectively. In this fast-paced role, your ability to understand client challenges and deliver solutions will be essential to their success and satisfaction. We're all about that in-person vibe-this role is 100% on-site! If you're excited to work side-by-side with our team (or are ready to make the move), then you're a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting! HOW YOU'LL BE REWARDED At Tax Rise, Inc., we believe in rewarding hard work and dedication! We offer our team members competitive hourly pay and the opportunity to earn a monthly bonus based on individual productivity, with even greater earning potential for those who are highly motivated, organized, and love exceeding goals. Base pay: $20.00 - $24.00 per hour (full-time, 40 hours per week) Monthly Bonus: Average bonus potential of $500 - $1,000 Our competitive compensation reflects the importance of your role in shaping our clients' experiences. We value excellence, and your contributions are recognized every day. WHAT YOU'LL DO Client Communication: Handle a high volume of incoming calls, ensuring that every client is greeted professionally and promptly. Contact clients via phone and email to gather required documents and clarify documentation needs. Respond to client emails and text messages-and assist in live chat when needed-ensuring all interactions are addressed within company service level agreements. Utilize our ticketing system within the CRM to track open and unanswered emails and text messages. Accurately close or disposition each ticket for reporting purposes, ensuring every client inquiry is answered in a timely manner and to their satisfaction. Handle all client interactions with professionalism, courtesy, and empathy-knowing when to escalate issues to the appropriate department. Provide clear instructions and guidance to clients on required documentation. Problem-solving skills to address client concerns regarding documentation requirements. Document Collection & Review: Request and gather required tax-related documents from clients via email, phone, or online portals. Review submitted documents for accuracy and completeness, ensuring compliance with internal standards. Identify missing or incomplete information and follow up with clients promptly. CRM Management & Administrative Support: Assist case managers requesting and processing required documents (e.g., tax documents, income documents, expenses documents, etc.) documents collected are accurate and uploaded properly in the Customer Relationship Management (CRM). Accurately update the CRM system with detailed notes on client interactions, document submissions, and case progress. Collaborate with colleagues, support staff, and managers to deliver a seamless client experience. Help other departments with projects and/or communication campaigns, providing support and insights to enhance company initiatives. WHAT YOU'LL NEED TO HAVE Previous experience in a client care or customer service role-experience in the tax resolution industry is a plus. Previous experience in document coordination, loan processing, or a similar administrative role (tax-related experience is a plus). Excellent written and verbal communication skills with professional phone etiquette. Proficiency in using CRM systems or document management tools A willingness to learn, adapt, and consistently uphold our high standards of professionalism and client care. Knowledge of tax relief processes is a plus, though training will be provided. WHAT WE OFFER We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family: Medical, Dental, and Vision Insurance (starting after 60 days) Paid Time Off (Vacation, Sick Days, Company Holidays) Wellness Days to recharge when you need it most 401(k) retirement plan with company match Professional Development Program to support your growth Access to our on-site gym and gaming lounge Catered team lunches every Friday Fun and energizing quarterly company outings ABOUT US At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do. When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives. We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation. If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution. OUR COMMITMENT At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law. TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.

A finance/banking company is looking for a Bilingual Japanese/English Client Services Representative to join their team in Los Angeles, CA. This position is responsible for addressing customer inquiries on cash management products or related banking services (by email or phone). AA or higher degree, 2+ years of Customer Service work experience in Corporate Companies or finance/banking, and the ability to read, write, and speak Japanese is required. This is a Hybrid, full-time, non-exempt position, and excellent benefits including 401k. Bilingual Japanese/English Client Services Representative Duties: -Log customer data and inquiry information into proprietary system. -Work with our partner bank to provide set up service support and troubleshooting issues. -Manage customer entries into our billing database for the purpose of generating invoices. -Collaborate with their back-office operations, Deposit & Clearing, and Investigations departments for wire transfer issues and inquiries. -Work together and problem solve along with the product team to assist in resolving issues. -Develop good knowledge of bank cash management products to provide assistance, support and customer service to sales team and corporate banking relationship managers. -Develop strong knowledge of internal policies and procedures in order to effectively execute processes. -Keep close communication with the Senior Client Service Representatives on daily tasks and progress. Bilingual Japanese/English Client Services Representative Skills: -Must have 2+ years of Customer Service work in Corporate companies or banking/financial services experience -Must have AA or higher degree -Must be able to speak, read, and write Japanese -Ability to use time efficiently and effectively and remain customer service oriented while handling large volumes of customer inquiries. -Builds constructive and effective relationships with internal and external parties, using diplomacy, respect, and tact. ****If interested, please apply with your most updated resume including your minimum salary requirement and why you left/or are looking to leave your current company. **** ----------------------------------------------------------------------------------------------- Activ8 West- Los Angeles (Japanese Recruiting Company) Recruitment & Solutions / Renaissance Resources Inc., has been one of the leading recruiting firms in North America when it comes to working with Japanese Businesses for almost 25 years. We have offices in Los Angeles, Chicago, Atlanta, Texas, New Jersey and Canada. Our services are based on the needs of our clients, and we connect them with qualified candidates in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, and Oil & Gas industries. With the recent expansion to California and the NYC/NJ area, our coastal offices have started working with clients in the Banking, Finance, and Entertainment Industries. We like to take the approach of working one on one with each of you to ensure that we have the best understanding of your background and what it is you are looking for in a career.

Our Client, a Well-Known Financial Services Company is seeking a Client Specialist in their San Diego location. Responsibilities: You will quickly and thoughtfully handle complex and escalated issues from representatives and customers. Provide high quality support to our clients in all aspects of their business including brokerage operations, advisory accounts, transfers, direct business, etc. You will provide support to our clients with the navigation while using various systems associated with the broker-dealer. Maintain minimum call handling requirements and quality review scores while adhering to assigned work schedule. You will utilize the CRM (Client Relationship Management) tool to accurately record each call. Work independently within the team to assist callers without requiring outside help. You will participate in off-phone projects as required. Provide training support both internally and externally. Show an understanding of the financial services industry and our role in it. You will complete other duties as assigned. Requirements: 2+ years of Banking or Financial Services experience 3+ years of proficiency with Microsoft Office 2+ years of customer focused experience Demonstrated experience delivering excellent problem resolution, organizational and follow-up skills Passion for providing a world class customer service experience to clients Customer service champion; willing to go the extra mile to meet our clients' needs Flexible and adaptable to change Courteous and empathetic to client concerns Superior listening skills Positive role model to colleagues Highly responsive to coaching and training Independent; able to work and resolve complex issues with minimal guidance Ability to learn quickly and multi-task effectively in a fast-paced environment Team player attitude Energetic and results-oriented

BON PERGOLA, a brand of BON Windows Treatment LLC, specializes in manufacturing top quality outdoor aluminum pergolas. With over four decades of manufacturing experience, we provide premium pergola to customers. Role Description This is a full-time on-site role for a Customer Service Representative at our location in Lake Forest, CA. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Strong interpersonal and communication skills Ability to effectively resolve customer issues Experience in a customer-facing role is a plus Proficiency in Microsoft Office and CRM software High school diploma or equivalent

About the Company Huntington Valley Healthcare Center is a 140-bed facility centrally located in Huntington Beach, CA. We are seeking an experienced Medical Biller with a background in Skilled Nursing Facility (SNF) billing. About the Role Responsibilities Process and submit claims for Skilled Nursing Facility services Manage billing for Cal Optima, Medi-Cal, Medicare, and HMO plans Follow up on claims to ensure timely reimbursement Resolve billing discrepancies and denials Verify patient insurance eligibility and benefits Maintain compliance with industry regulations and payer guidelines Work closely with facility staff and insurance providers to ensure accurate billing Qualifications Must have experience in SNF billing (applications without SNF experience will not be considered). Proficiency in billing Cal Optima, Medi-Cal, Medicare, and HMOs. Strong knowledge of SNF-specific billing codes and reimbursement processes. Experience handling claims, appeals, and denials. Familiarity with electronic billing software. Strong attention to detail and ability to work independently. If you meet these qualifications and have Skilled Nursing Facility billing experience, we encourage you to apply!

FRAME is a Californian fashion brand established in 2012 by Erik Torstensson and Jens Grede. Born and raised in Los Angeles, FRAME embodies signature tailoring, luxury leather, and quality cashmere, ensuring a combination of timeless perspective on everyday chic outfitting through an effortless foundational denim wardrobe. Since the brand's inception, FRAME has brought Californian modernity with European influence through its renowned ready-to-wear collections, uncompromising quality, and coveted denim essentials. Today, FRAME is recognized globally with 14 stores in North America and 2 stores in London. FRAME is sold through its own retail stores and e-commerce as well as through leading department stores and boutiques worldwide. Role Overview: We are seeking a detail-oriented Ecommerce Billing & Transactions Associate to ensure the accuracy and integrity of financial records related to our online sales. This role will focus on reconciling Ecommerce transactions between systems, identifying and resolving billing discrepancies, and ensuring that invoices, credits, and customer records are accurate and up to date. Responsibilities Transaction Reconciliation: Review Ecommerce order data and compare it with invoices and credits generated in the ERP system, ensuring data consistency between all systems and financial records. Discrepancy Resolution: Identify, investigate, and correct billing discrepancies by issuing credit memos, credit notes, and debit notes to align with customer orders. Invoice & Credit Accuracy: Ensure timely and accurate adjustments to invoices and credits while maintaining thorough documentation for internal records and customer communication. Process Improvement: Work proactively to minimize discrepancies by refining invoicing procedures and ensuring alignment with order data. Support New Initiatives: Assist in the launch of new partnerships, Ecommerce platforms, and payment technologies by ensuring accurate financial record-keeping and reconciliation from the start. Cross-Functional Collaboration: Work closely with Finance, IT, Operations, and Ecommerce teams to improve workflows, enhance financial reporting, and support business expansion efforts. Skills & Qualifications Bachelor's degree in Accounting, Finance, Business, or related field preferred. 2+ years of experience in Ecommerce, ideally with a global scope Proficiency with ERP systems (BlueCherry, D365, Full Circle, NetSuite or similar) and eCommerce platforms (Shopify, NewStore, Global-e, Loop Returns.) Understanding of sales taxes and duties Understanding of Ecommerce return processing and returns reconciliation. Strong analytical skills with a keen eye for detail. Ability to work both independently and collaboratively to resolve discrepancies. Excellent organizational skills and ability to manage multiple tasks efficiently.

The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client's issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities: Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Skills: JDE and ERP experience Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage one's time. Ability to accurately document and record customer/client information. Previous experience with computer applications, such as Microsoft Word and PowerPoint. Education/Experience: High school diploma or GED preferred. 2-4 years customer service related experience required.

Downtown LA Law firm is seeking an eBiller/Conflicts Clerk to join their team! This person will have 2-4 years of experience working in a law firm billing department. Responsibilities: Enter all relevant information and run conflict checks when opening new client/matter files Prepare reports listing identified potential conflicts to obtain approval from attorneys Prepare conflicts reports to inform all attorneys regarding new clients/matters opened and all related parties involved Update billing information to client matters and close matters in the system Forward unidentified time entry reports to timekeepers and make necessary edits E-mail all firm invoices to clients, including copies of expenses Prepare and submit monthly e-billing invoices throughout multiple electronic billing platforms Confirm successful invoice transmissions to client and follow up regarding pending or rejected invoices, troubleshoot for successful resubmission of rejected invoices Create and input budgets in the e-billing systems Qualifications: Must be familiar with legal e-billing appeal preparation and process Knowledge of LEDES, LITAD and XML billing formats as well as knowledge of standard ABA Litigation billing codes is a plus Experience in working with T360, Counselink, Legal Exchange and wide variety of billing systems is a plus. Must be proficient in Microsoft Office Work in the office 5 days a week

FLSA Classification: Exempt Position Status: Full Time, onsite This position is primarily responsible for supporting and managing cooperative partners by providing technical training and on-site repair support. Up to 50% travel required. Essential Functions All essential duties are able to perform with or without reasonable accommodation to all individuals with or without disability. Provide technical assistance for agriculture products through emails, phone calls and other possible means provided by the company Provide professional repair training for Agriculture dealers Be familiar with DJI after-sales policies and thoroughly inform the dealers about the policy Execute on-site support for dealer repair, make sure dealers provide good service to end users Customer visit (up to 50% travel) Perform other job-related duties as assigned Qualifications Education Bachelor degree in engineering or agriculture science; or one to two years related experience (sales, business development or farming related experience preferred) and/or training; or equivalent combination of education and experience. Experience Agriculture related experience preferred Knowledge Office knowledge required; Skills Repair and troubleshooting skills Strong learning ability Bilingual in English and Chinese is a must Willing to attend meeting at night time due to the time difference Other characteristics Team player Has a “can-do” attitude Excellent communication skills Strong Interest in Agriculture filed Supervisory responsibility This position has no supervisory responsibility. Physical demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is constantly required to sit and use fingers to manually input data and write as well as talk and hear to communicate with other customers and other employees. Specific vision abilities required by this job include near acuity, color vision, field of vision and ability to adjust focus. The employee will be expected to sit in front of a computer to look at the computer screen. The position has sedentary lifting requirements. The job required lifting up to 120 pounds occasionally for no more than 2 feet. Equipment and tools The equipment and tools used for this job including computer, printer, photo copier, phones, scanners, file cabinets and other office supplies. Environmental Conditions The job operates in a warehouse office environment Expected working days and hours This is a full-time position. Typical days and hours of work are Monday through Friday, from 9:00 am to 9:00pm. Evening and weekend work maybe required as duties demand. Travel 50%-80% travel required. Work authorization/Security clearance Must be eligible to work in the United States. Disclaimer This reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO statement DJI Service LLC is an Equal Employment Opportunity (EEO) employer, which provides Equal Employment Opportunities (EEO) to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the Company complies with State of California and local laws governing nondiscrimination in employment in every location in which the Company has facilities.

Liebert Cassidy Whitmore, a leading California labor and employment law firm with over 120 attorneys across five offices, is seeking an experienced Billing Specialist to join our Los Angeles-based accounting team. This role is important to the firm's financial operations, ensuring the accuracy and efficiency of legal billing processes. Key Responsibilities: Generate, review, and finalize invoices, ensuring compliance with firm billing guidelines. Process and track prebills, applying necessary edits before finalizing. Distribute final invoices to clients via electronic billing systems (LEDES files) or other required methods. Maintain accurate billing records and collaborate with attorneys and clients on billing inquiries. Support cash deposits and assist with year-end collections. Work closely with the accounting team to streamline processes and enhance efficiency. Collaborate closely with the accounting team to streamline billing processes and enhance efficiency. Minimum Requirements and Skills for Success: 3+ years of legal billing experience in a law firm setting. Proficiency in Aderant Expert or comparable legal billing software. Prefer experience with electronic billing formats, including LEDES files. Strong communication, organizational, and analytical skills. Ability to work independently and collaboratively in a fast-paced environment. To learn more about Liebert Cassidy Whitmore, please visit ************************* Equal Employment Opportunity (EEO) Statement Liebert Cassidy Whitmore is an equal opportunity employer. Employment decisions are based on merit and business needs, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, veteran status, or any other protected status. Fair Chance Act Compliance Liebert Cassidy Whitmore will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act and the Los Angeles Fair Chance Initiative for Hiring Ordinance. Work Environment and Physical Requirements This position operates in an office environment, requiring the ability to sit for extended periods and work on a computer. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Sales Representative Reports to: Sales Support Manager About Us: Automotive Product Consultants (APC) provides an array of services in the automotive industry and other industries. Our core service, the APC Follow-Up Program, is a proven system that provides dealerships with a second opportunity to sell sales and service customers F&I products after they have left the dealership. Principal Purpose of Position: At APC, we are a little different from other call centers as all of our marketing is branded. We have relationships with over 3000 different dealers and a handful of auto manufacturers that we market on behalf on. As a sales rep you will be answering inbound sales call from branded marketing and making outbound calls to follow up with these leads Duties and Responsibilities: • Answer inbound sales calls: Manage a high volume of inbound calls, exceeding 40 plus calls per day, while maintaining professionalism and providing excellent customer service. • Make follow-up sales calls: Conduct follow-up calls to customers who have shown interest in products or services, aiming to convert leads into sales • Ensure all policies and procedures are maintained and implemented: Adhere to company policies and procedures, ensuring compliance in all sales interactions to maintain high standards of service • Recommend and share successful sales approaches with co-workers and management to add to the success of the entire company: Collaborate with colleagues and management to share successful sales strategies and techniques, contributing to the overall success of the sales team and the company. • Strive to increase rapport with customers: Build and maintain positive relationships with customers, understanding their needs and preferences to enhance the sales experience and increase customer loyalty • Basic data entry and documentation: Maintain accurate and detailed records of inbound customer calls, including customer information, inquiries, and outcomes, to track sales performance and improve future interactions Qualifications: • Preferably 1 year of call center, previous service contract sales or insurance sales experience required • Ability to effectively communicate with customers over the phone, convey product information, and address customer inquiries and concerns • Proven ability to meet or exceed sales targets, with experience in outbound or inbound sales. • Strong customer service skills, with the ability to build rapport with customers and provide a positive customer service. • Ability to accurately enter and document customer information and sales transactions • Ability to adapt to different customer interactions and sales scenarios, i.e., handle objections, resolve problems, customer inquiries • Proficiency in basic data entry and familiarity with customer relationship management (CRM) software or similar systems • Highly driven to achieve and exceed sales targets, with a focus on driving revenue for the company Our Employees Enjoy: • Competitive starting draw & Commission $3,000 per month draw to start. • 401K with company match • Medical, vision and dental insurance • Paid vacation and personal time • Career advancement opportunities Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At CARS we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Diversity, Equity, & Inclusion at Spectrum Automotive Holdings Corp.: APC affirms that inequality is detrimental to our employees, our customers, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. APC is committed to equal opportunity regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age marital status, or protected veteran status and will not discriminate against anyone on the basis of disability. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well. We support an inclusive workplace where employees excel based on personal merit, qualifications, ability, and job performance.