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Billing & Payment Coordinator
Total Quality Logistics 4.0
Account representative job in Tampa, FL
About the role:
As a Billing and Payment Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution, and customer-specific billing processes. You will play a vital role in TQL's continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners.
This is an excellent opportunity to build a strong foundation in accounting operations with one of Cincinnati's leading companies
Who we're looking for:
You are driven by helping customers and others
You are organized and detail-oriented
You can resolve issues with a calm, professional demeanor
You have great communication skills
You are a team player
You are professionally driven and career motivated
You are coachable - some office, clerical, or billing experience is preferred but not required
What you'll do:
Process incoming paperwork for billing and accounts payable
Review all documents for accuracy while ensuring they are filled out completely
Make outbound calls to resolve paperwork issues
Communicate with sales teams and customers to help resolve any billing discrepancies
Answer incoming calls and connect them to the appropriate team
What's in it for you:
Starting pay: $16.50/hour
Unmatched career growth potential with structured paths and mentorship for advancement
Comprehensive benefits package
Health, dental and vision coverage
401(k) with company match
Perks including employee discounts, financial wellness planning and more
Up to $5,000/year tuition reimbursement
Employee referral bonuses
Certified Great Place to Work with 800+ lifetime workplace award wins
Where you'll be: 601 S. Harbour Island Blvd (Suite 230) Tampa, FL 33602
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
$16.5 hourly 2d ago
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Customer Experience Representative
RFID Hotel
Account representative job in Tampa, FL
RFID Hotel, a division of Avery Products Corporation is looking for a Customer Experience Representative. You will engage with customers and teammates via phone and email to provide a seamless customer experience throughout the order process, strengthening customer relationships. The ideal candidate should be confident working independently as well as comfortable working with a growing team.
WHAT WE OFFER
Competitive pay - $20.00 - $22.00/hour based on knowledge, skills and relevant experience + Quarterly Bonus potential
Dynamic, energetic work environment with an exceptional talented workforce.
Great comprehensive benefits including Medical, Dental, Vision, Short-Term and Long-Term Disability, Company provided & paid life insurance
Excellent 401K Retirement Plan with generous company match.
Work life balance, 12 company paid holidays, paid vacation and paid sick time
WHAT YOU WILL BE DOING
Provide professional front-line email and phone communication to customers for service-related inquiries and complaints
Data entry and maintenance in Netsuite ERP system including order processing, communications logging, and contact updates
Work closely with other departments to ensure a smooth customer experience
Gather customer feedback, reporting and escalating product or service issues
Organize and prioritize multiple concurrent tasks while remaining highly responsive to customer and team needs
Take ownership of assigned tasks and seek opportunity to engage with customers and provide meaningful value throughout the stages of the customer journey
WHAT YOU NEED TO SUCCEED
Excellent professional verbal and written communication skills
Proven passion for providing a stellar customer service experience
Strong attention to detail
Proactive communication and pre-emptive problem solving
High school diploma or equivalent minimally required
Experience working in professional services or sales team settings
Working on-premises during normal business hours Mon-Fri 9am-6pm
ABOUT US
As the largest and most-trusted supplier of RFID key cards and credentials for hotels, RFID Hotel leads uniquely at the intersection of technology and meaningful change by providing the best quality products and the highest level of customer service. With thousands of hospitality customers across the globe and millions of products in circulation, our vision is to cultivate an ecosystem of operational efficiency that enables the best experiences. Just like our customers, we are change-agents who are passionate about making a positive difference in the lives of those we serve, and we're inspired by the opportunity to help them deliver desired outcomes.
RFID Hotel operates within the Avery North America Division of CCL Industries, a world leader in specialty label packaging solutions for global corporations, small business and consumers. Our offices are located in Tampa, FL.”
All offers of employment are based on the successful completion of a pre-employment background check. Avery Products Corporation is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee's employment at any time with or without reason or notice.
Thank you for your interest and considering this opportunity! Please send resume when responding.
$20-22 hourly 4d ago
Dispatcher / CSR
Fox Service Company 4.0
Account representative job in Clearwater, FL
FAST of Florida is seeking a Dispatcher/Customer Service Representative to join our growing team!
The Customer Appointment Specialist creates and organizes service appointments efficiently and assures that all customer commitments are met while providing high-level service and a top-notch customer experience. We are looking for upbeat, empathetic sales-minded appointment setters who have a strong desire to ensure excellent customer experiences and be part of a winning team!
As a Dispatcher/Customer Service Representative, your essential responsibilities will include but are not limited to:
Provide top-notch customer service to both internal and external customers.
Take incoming customer calls.
Schedule work for all service lines (HVAC, Electrical & Plumbing)
Prioritize calls according to urgency and importance (emergency vs non-emergency).
Maintain the dispatch board.
Inform customers of the progress of service operations while ensuring that Technicians operate in a cost-effective fashion.
Ensure Technicians are on route and show up on time.
Verify Technicians have included photos, notes, and adequate detail in work orders.
Daily follow-up on assigned service line.
Administer proposals/quotes in a timely manner (within 24 hours). Work with department manager to ensure more complex quotes are issued on time and accurately.
Courtesy call all residential customers once work is completed to ensure customer satisfaction. Send online review requests after courtesy call is completed and all issues are resolved.
Take part in the Saturday rotation and closing shifts.
Ensure all jobs are closed out accurately and in a timely fashion.
Qualifications:
High School Diploma or GED required. Experience in large service operations preferred.
Advanced customer service skills required.
Excellent time management and organization skills.
Proven ability to handle multiple projects and meet deadlines. Must be able to multi-task.
Excellent written and oral communication skills
Strong organizational, problem-solving, and analytical skills
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Strong interpersonal skills.
Ability to deal effectively with a diversity of individuals at all organizational levels.
Good judgement with the ability to make timely and sound decisions.
Creative, flexible, and innovative team player.
Ability to work under high pressure effectively and maintain positive attitude.
$23k-31k yearly est. 5d ago
Bilingual Medicaid Customer Service Representative
Leeds Professional Resources 4.3
Account representative job in Tampa, FL
FLSA STATUS: Not-Exempt
About Leeds Resources:
At Leeds Professional Resources, our priority is client and candidate customer service. We want our clients to feel that they have received the best customer service experience from start to finish of the recruitment process.
We pride ourselves on taking the time to understand the client's business and the challenges that an organization incurs on a daily basis.
About our Client
Our client is a reputable resource center for senior citizens and is committed to excellence for their client base. Their staff of professionals work closely with seniors, their families, and help to identify and locate any services they need.
The team is looking to add an additional Medical Customer Service Representative to the growing team. This role is a temp to perm role (Pending performance). This role is an hourly based position and will be eligible for overtime payment.
Job Qualifications:
Bilingual in English and Spanish
Bachelors Degree; or Associate Degree and two (2) years of experience; or High School Graduate or Equivalent and four (4) years of experience
Successful completion of applicable background screening required
$20k-29k yearly est. 2d ago
BCBA - $65/hr | Full-Time | Weekly Pay
Amergis
Account representative job in Sarasota, FL
We are seeking a dedicated and compassionate Board Certified Behavior Analyst (BCBA) to join our team in Sarasota. This is a full-time opportunity to work in a supportive environment where your expertise will directly contribute to improving the lives of children, teens and adults with disabilities.
Position Details Pay Rate: $65/hour
Schedule: Full-time | Monday-Friday | 8:00 AM - 4:30 PM
Location: Sarasota, FL
Benefits: Weekly Pay + Comprehensive Benefits Package
I mpact: Help make a meaningful difference in a child's life every single day
Qualifications:
Current Board Certified Behavior Analyst (BCBA) certification from the Behavior Analyst Certification Board (BACB)
Master's degree in applied behavior analysis, teaching, psychology or related field
Preferred experience providing behavior analytic programs and services
Pass background & drug screening
Strong interpersonal and leadership skills
Passion for working with children and making a lasting impact
Key Responsibilities
Conduct Functional Behavior Assessments (FBAs) and Functional Analyses
Develop and implement Behavior Intervention Plans (BIPs)
Supervise and train Registered Behavior Technicians (RBTs) to meet BACB standards
Review and sign off on RBT treatment notes
Collect, graph, and analyze behavioral data
Provide training and consultation to teachers, staff, and families
Participate in IEP meetings, in-service programs, and interdisciplinary planning
Support students with autism and developmental disabilities in inclusive and specialized educational settings
Please call or email me for more information
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Benefits
At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
Competitive pay & weekly paychecks
Health, dental, vision, and life insurance
401(k) savings plan
Awards and recognition programs
*Benefit eligibility is dependent on employment status.
About Amergis
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.
Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
$27k-53k yearly est. 3d ago
DriverData Collector in Tampa, FL
TSMG
Account representative job in Tampa, FL
Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges.
Project Objective:
The main objective of the project is to test new features in the online mapping application in both day and night modes. Drivers will operate vehicles in urban areas with high traffic. The driver will work in collaboration with a co-pilot. The driver needs to note all details (whether the app is working correctly, if it's convenient to use) in a spreadsheet. He or she will use a tablet or laptop for taking those notes and completing a survey. This data will be transferred to the client and used for further improvements.
New hires will receive one day of remote training. The company will cover all project-related expenses, including vehicle rental, fuel, parking, and tolls. The project will last for 3-4 weeks, with a schedule of Monday to Friday, 7-8 hours per day, from 9 AM to 5 PM. The team will be provided with a new target daily, approximately five routes per day.
Requirements:
At least 3 years of driving experience
Good driving skills in urban areas with high traffic
Fluent English
Experience using Google Spreadsheet and Google Forms
Collaborative and tech-savvy
$33k-37k yearly est. 5d ago
Customer Service Representative
Prokatchers LLC
Account representative job in Tampa, FL
Prior contact center experience and inbound phone calls case management. Calls can be related to pay inquires, LOA, etc
Use of case management software and call management software preferred. They use ServiceNow for Case Management.
Answer and field all types of calls that come in - provide assistance and/or direction.
Provide One HR expertise and support to the HR community and employees
$24k-32k yearly est. 1d ago
Inbound Toll Collections Agent (Entry-Level)
Massmarkets 3.5
Account representative job in Tampa, FL
JOB TYPE
Full-Time
PAY TYPES
Hourly + Bonus
BENEFITS & PERKS
LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises
APPLICATION DETAILS
No Resume Required, On-site Interview
POSITION OVERVIEW
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking friendly and dependable Customer Service Representatives to support both inbound calls and walk-up customer inquiries at our Bay City, Michigan toll booth offices. In this role, you'll assist customers with account setup, payment processing, and general questions or concerns, ensuring a smooth and positive experience.
This is an entry-level, on-site position ideal for individuals with strong communication skills and a passion for helping others. While prior experience in customer service, tech support, inside sales, or administrative support is a plus, it's not required. We're looking for team players who are eager to learn and grow on the job.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
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POSITION RESPONSIBILITIES
Key Responsibilities:
Serve as the welcoming face of toll operations at the Bay City facility
Assist customers with setting up new accounts and addressing inquiries or concerns
Process payments using toll operations back-office systems
Handle in-person customer issues related to toll activities, complaints, and account management
Support incoming customer service calls and resolve issues professionally
Collaborate with team members to enhance the overall customer experience
Perform end-of-day shift balancing and deposit reporting
Maintain consistent attendance and adhere to scheduled shifts
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
It's about building relationships and turning the knowledge; you gain in training into customer wins. Representatives make a difference to customers and the company, providing first in class customer service. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Required
Must be 18 years of age or older
High school diploma or equivalent
Proficient in computer-based data entry
Fluent in English (spoken and written)
Strong organizational, verbal, and written communication skills
Availability to work shifts, including weekends
Experience handling cash using computerized systems
Ability to troubleshoot and follow up on customer issues
Skilled in conflict resolution, problem-solving, and negotiation
Customer-focused, empathetic, and patient
Able to multitask, stay focused, and manage time independently
Team-oriented with a strong commitment to service excellence
Excellent interpersonal skills and the ability to build rapport with customers and colleagues
CONDITIONS OF EMPLOYMENT
All MCI Locations
* Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
* Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
* Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
DIVERSITY AND EQUALITY
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Qualifications Entry-Level
$21k-25k yearly est. 5d ago
Group Housing & Billing Coordinator
Sitio de Experiencia de Candidatos
Account representative job in Clearwater, FL
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$34k-47k yearly est. Auto-Apply 7d ago
Administrative Contract Billing Specialist
DEX Imaging 3.7
Account representative job in Tampa, FL
Description Administrative Contract Billing SpecialistAbout the Role Are you detail-driven, organized, and great at keeping things running smoothly behind the scenes? As an Administrative Contract Billing Specialist, you'll play a key role in managing customer contracts from setup to renewal. You'll be the go-to person for accuracy, timeliness, and answering contract-related questions, helping ensure our customers and internal teams always have what they need.What You'll Be Doing
Set up customer contracts quickly and accurately after orders are invoiced
Manage contract renewals to ensure everything stays current and error-free
Keep recurring contract records accurate and well maintained
Review renewal reports regularly to prevent delinquent or incorrect meter processing
Make sure accounts are never suspended or expired for more than 15 days
Respond promptly to contract-related emails and voicemails
Process contract updates, including credits and debits
Coordinate machine relocations and handle incoming ITT requests
Provide clear information on cancellations, termination fees, and contract terms
Spot issues early and escalate when needed
Follow all safety policies and procedures
Jump in on additional projects and tasks to support the team
Who You'll Work With
Reports to the Area Admin Manager
This role does not include direct people management responsibilities
What Will Help You Succeed
Strong attention to detail and high data-entry accuracy
Excellent time-management and organizational skills
Ability to balance multiple tasks and meet deadlines
Clear, professional communication skills, written and verbal
Comfortable working independently and collaborating with a team
Basic math skills
Experience with E-Automate is a plus
Working knowledge of Microsoft Office (Outlook, Word, Excel)
Education & Experience
High school diploma or equivalent required
At least 1 year of experience in data entry, order entry, or a related office role
Customer service experience is a plus
DISCLAIMER
The preceding has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed o contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.
This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.
$29k-38k yearly est. Auto-Apply 26d ago
Billing Review Specialist
TCH Group, LLC 2.9
Account representative job in Largo, FL
This employee ensures that all assigned reviews and company projects are completed timely and accurately according to the scope of work. They will report any issues and/or concerns timely to the Supervisor of the Centralized Billing Review team and/or Manager of the Centralized Billing Review team.
JOB FUNCTIONS
Contacts payors at times to discuss policy criteria or to ask clarifying questions on accounts
Understands payor requirements according to their policies
Ensures completion of all forms and collects complete billing information
Pursues, maintains, and communicates medical coverage/guideline changes/updates
Verifies insurance benefits and eligibility for patients
Communicates with patients to resolve billing issues and ensures timely payment
Maintains accurate and up-to-date patient records in compliance with HIPAA regulations
Works assigned reports accurately and timely
Helps facilitate interoffice communication on payor updates and trends
Completes any adjustments/transfers of AR as required
Documents all activity in customer's computer account or applicable applications
Answers billing review specialist questions accordingly
Reports issues and/or concerns in a timely manner
Available to assist other billing review specialists on the team with questions or needs
Acts as liaison between staff and management
$28k-40k yearly est. 13h ago
Billing Review Specialist
Carsonvalleyhealth
Account representative job in Largo, FL
This employee ensures that all assigned reviews and company projects are completed timely and accurately according to the scope of work. They will report any issues and/or concerns timely to the Supervisor of the Centralized Billing Review team and/or Manager of the Centralized Billing Review team.
JOB FUNCTIONS
Contacts payors at times to discuss policy criteria or to ask clarifying questions on accounts
Understands payor requirements according to their policies
Ensures completion of all forms and collects complete billing information
Pursues, maintains, and communicates medical coverage/guideline changes/updates
Verifies insurance benefits and eligibility for patients
Communicates with patients to resolve billing issues and ensures timely payment
Maintains accurate and up-to-date patient records in compliance with HIPAA regulations
Works assigned reports accurately and timely
Helps facilitate interoffice communication on payor updates and trends
Completes any adjustments/transfers of AR as required
Documents all activity in customer's computer account or applicable applications
Answers billing review specialist questions accordingly
Reports issues and/or concerns in a timely manner
Available to assist other billing review specialists on the team with questions or needs
Acts as liaison between staff and management
$27k-37k yearly est. 13h ago
Accounts Receivable Specialist
Creative Financial Staffing 4.6
Account representative job in Tampa, FL
Salary: $45,000-$55,000 annually
Our client in Tampa is looking for an Accounts Receivable Specialist to manage billing, collections, and cash applications. The company offers a professional yet supportive atmosphere where your contributions will make an impact.
Job Overview:
As an Accounts Receivable Specialist, you will oversee AR functions including invoicing, payment posting, and aging reports. The Accounts Receivable Specialist will also communicate with customers and ensure accounts are up to date.
Key Responsibilities:
Generate and distribute invoices
Apply customer payments to accounts
Reconcile AR accounts and resolve discrepancies
Monitor aging reports and assist with collections
Support monthly close process
Qualifications Desired:
2+ years of AR experience
Strong customer service and communication skills
Proficiency in Excel and AR systems
Detail-oriented and highly organized
If you're ready to advance your career as an Accounts Receivable Specialist, apply now to become part of a dynamic Tampa team as an Accounts Receivable Specialist!
#AccountsReceivable #TampaJobs #ARSpecialist #AccountingCareers #NowHiring
$45k-55k yearly 21h ago
Orthopaedic Medical Billing Specialist
Children's Orthopaedic and Scoliosis Surgery Assoc
Account representative job in Saint Petersburg, FL
Join Our Thriving Pediatric Orthopaedic Group!
Are you a detail-oriented insurance collector passionate about ensuring accurate billing in a fast-paced environment? We are seeking a highly motivated Billing Specialist to join our revenue cycle management team and play a vital role in bringing patient accounts to a zero balance.
Role Overview: In this role, you will oversee the billing process for healthcare services, ensuring accurate claim submissions and full payment collection. Your responsibilities will include reviewing rejected claims, making justified adjustments, handling appeals for denied or underpaid claims, creating monthly Accounts Receivable reports, and resolving issues with provider representatives.
What You'll Do:
Independently:
Analyze claim denials and take corrective action, including corrected claims, reconsiderations, and appeals.
Apply accurate adjustments based on insurance guidelines and contracts.
Manage secondary insurance and patient responsibility.
Collaboratively:
Work closely with the team to resolve outstanding insurance payments. This includes pulling insurance policies and setting up system edits and scrubs to prevent future denials.
Correspond with Insurance Verification and Front Desk to input missing data and correct registration errors.
Communicate effectively with patients and front desk regarding balances and collect payments.
Daily Responsibilities:
Claims Management: Analyze and resolve rejected claims, ensuring accurate coding and modifiers per COSSA and payer policies.
Appeals Process: Research, prepare, and submit appeals for denied or underpaid claims. Draft detailed justification letters supported by documentation and payer policies.
Collaboration: Coordinate with charge entry personnel and revenue cycle specialists to ensure accurate claim processing and resubmission. Work with providers to optimize appeals and validate adjustments.
Success Factors: Success in this role is defined by:
KPIs: Maintain an average Days in A/R of 35 or less, resolve credit balances monthly, manage claims effectively, review rejected claims within 5 days, and address preventable denials with appropriate edit scrubs.
Metrics: Ensure high accuracy in claims processing, timely resolution of claims, and prompt responses to inquiries.
Behaviors: Exhibit thoroughness, proactive communication, and teamwork. Assist colleagues and contribute to the team as a whole.
Timelines and Responsiveness: Adhere to deadlines and respond quickly to queries.
Quality: Maintain high standards of work with accurate, complete, and timely processing, aiming for zero adjustments due to past timely filing.
Feedback: Receive positive feedback from staff and patients for professionalism and problem-solving.
Work Environment: On-site (St. Petersburg or Tampa Office Location)
Team Dynamics: Join a high-functioning team that values collaboration, communication, flexibility, and a positive attitude. We seek individuals who contribute positively to team dynamics and foster a supportive work environment.
Cultural Fit and Team Development: We value:
Patient-Focused Care: Prioritizing patient needs and well-being.
Competence: Maintaining high standards and pursuing certification within 2 years.
Credibility: Acting with integrity and honesty.
Innovation: Embracing new ideas to enhance workflows.
Employee Recognition: Valuing individual contributions.
We are committed to the continuous development of our team members by offering opportunities for professional growth, ongoing learning, and skill enhancement through regular feedback, mentorship, and targeted training.
Training Period: New hires are required to complete a 90-day training period to familiarize themselves with our processes and integrate with the team.
Work Hours: Standard department hours are from 8:30 AM to 5:00 PM.
Salary and Benefits:
Salary: Starting at $21 per hour, negotiable based on experience and certifications.
Health Benefits: 100% employee premium coverage for Medical (UHC), Dental (Delta), and a $20,000 life insurance policy with no payroll deductions. Coverage starts the first day of the month after your 30-day anniversary.
Paid Time Off: 16 days of PTO and 5 days of SD/Serious Illness accrued in the first year.
Profit Sharing: Contributions begin after one year, with a historical rate of at least 14% annually. No payroll deductions for retirement savings, with vesting up to 20% annually over five years.
Qualifications:
Minimum of 2 years' experience as a medical billing specialist.
Proven track record in AR follow-up, EDI management, coding, medical terminology, and computer skills.
CPC or CPB certification (or willingness to obtain within 2 years).
Experience in insurance verification and pediatrics/orthopaedics is a plus. Familiarity with AthenaPractice, Encoda, or Phreesia is preferred. Knowledge of Florida Medicaid billing is a bonus.
Ready to grow your career with a dynamic team? Apply today!
View all jobs at this company
$21 hourly 49d ago
Dental Billing Specialist - Tampa
Humanitary Medical Center
Account representative job in Tampa, FL
HMC Dental Services Inc. is seeking a highly experienced and detail-oriented Dental Billing Specialist to join our elite, technology-driven dental practice. The ideal candidate will have a strong background in dental billing, ADA coding, insurance verification, and account reconciliation. This role is pivotal to maintaining an efficient revenue cycle and providing an outstanding patient experience through accurate and transparent billing practices.
Key ResponsibilitiesInsurance Claims Management
Prepare and submit dental claims accurately and timely (electronic and manual).
Verify dental insurance eligibility and benefits (PPO & Medicare Advantage).
Attach necessary documentation (e.g., x-rays, perio charting, narratives) through platforms,
Follow up on unpaid, denied, or underpaid claims to ensure maximum reimbursement.
File appeals and corrections for denied claims, including submission of supplemental information.
Submit pre-authorizations and predeterminations as required.
Patient Account Management
Post insurance and patient payments (EFT, checks, and patient payments).
Reconcile and manage accounts receivable, ensuring accurate and timely follow-up.
Generate and send monthly patient statements, particularly for balances following insurance denials.
Respond to billing inquiries and resolve patient account issues professionally and promptly.
Assign overdue balances to collections when necessary, following internal protocols.
Billing Accuracy & Compliance
Ensure accurate use of ADA procedure codes.
Identify and correct account errors, such as inaccurate demographics or insurance setup.
Stay current with dental insurance billing policies and coding updates.
Maintain compliance with federal, state, and payer-specific regulations.
Reporting & Collaboration
Prepare daily, weekly, and monthly billing and production reports.
Collaborate with front desk, dental assistants, and providers to ensure accurate documentation and timely billing.
Support credentialing and re-credentialing processes for providers as needed.
Assist Financial Coordinator with cost estimates and patient financial responsibility reviews.
Maintain the cleanliness and confidentiality of all billing-related documentation.
Qualifications & Skills
Minimum 2 years of dental billing experience required.
Strong knowledge of ADA coding, PPO and Medicare Advantage plans.
Experience with dental software Open Dental.
High attention to detail and ability to multitask in a fast-paced environment.
Excellent communication, organizational, and analytical skills.
Strong customer service orientation with a problem-solving mindset.
Must work on-site; remote work is not available for this position.
Bilingual in English and Spanish is a plus.
Knowledge of HIPAA and dental billing compliance standards
You will be eligible for a generous benefits package that includes:
• Paid time off (PTO)
• Paid Holidays
• 401K
• Voluntary Life Insurance
• Employee Assistance Program (EAP)
• Medical, Dental and Vision Benefits
Work Location:
4200 W Cypress St. Suite 690
$27k-37k yearly est. Auto-Apply 60d+ ago
Billing Specialist
Nova Staffing Resources
Account representative job in Tampa, FL
Legal Billing Specialist Needed! Great benefits!
Must be able to work in a high\-volume firm.
Responsibilities will include performing a variety of duties within the full billing cycle, including, but not limited to, proforma edits, requisite approvals for deferrals and write\-offs, and time transfers.
Additional responsibilities will include preparing draft invoices and tracking client guidelines. You will also work with timekeepers and\/or Legal Secretaries to ensure a cohesive, full\-cycle and successful billing solution.
Electronic billing experience is a plus.
Full\-time position
Job Type: Full\-time
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$27k-37k yearly est. 60d+ ago
Medical Billing Specialist
Comprehensive Medpsych Systems
Account representative job in Sarasota, FL
Established in 1998, Comprehensive MedPsych Systems (CMPS) offers a complete range of services in an innovative private practice setting. We are a nationally recognized group of experienced, compassionate, board-certified psychiatrists,neuropsychologists, psychologists, therapists and mental health professionals.
Job Description
As a medical billing specialist, you work with our clinicians to compile and submit insurance claims and work directly with our patients to help them understand their insurance coverage. The medical billing group is very important to the overall function of our practice. As we continue to grow, we seek experienced medical billers to join our team.
Audit charts for correct coding before claims are sent to the insurance carrier
Verify patient insurance eligibility and benefits
Review patient's accounts to determine that balances are paid
Post all insurance checks (including Direct Deposit payments) to correct patient account. Document notes if patient owes co-pays
Reconcile insurance payments with computer totals
Call insurance carriers if claims have not been paid in 60 days
Monitor insurance payments monthly
Qualifications
Customer service driven with a proactive communication style
Sense of urgency and timeliness in work; inspired by a fast-paced environment
Passionate about numbers and detail oriented
Intermediate to advanced computer skills with experience in EHR systems, Microsoft Office
Typing at least 40 WPM 2 years+ experience in billing
Additional Information
We are experts in treating a complex array of mental health issues and mental health disorders. From neuropsychologists evaluating a diverse range of cognitive and psychological symptoms, to therapists for child, adult, individual and family counseling to psychiatrists for medication, CMPS' comprehensive range of services ensures that its clients and patients always have access to the latest and most innovative services.
As of 2016, after 17 years of operation, CMPS has provided services to more than 80,000 patients and currently provides more than 7000 patient visits per month. CMPS private practice model of innovative multidisciplinary care has garnered national recognition by the American Psychological Association and is poised to expand. CMPS is a family owned and operated practice.
We offer medical insurance, HSA, 2% match IRA, and 3 weeks paid time off annually.
$27k-37k yearly est. 1d ago
Collections Specialist
Dds Lab 4.4
Account representative job in Tampa, FL
The Collections Specialist is responsible for day-to-day receivables activities that provide department level accounting support and ensure departmental goals and objectives are achieved. The Collections Specialist will be responsible for complying with department and company-wide accounting procedures and with generally accepted accounting principles while performing the job duties including maintaining customer accounts, processing and recording customer payments, identifying outstanding invoices, collections, credits, and responding to customer questions regarding invoices and credit requests.
Essential Duties
Process, record, and reconcile customer payments & credits.
Respond to customer questions and concerns timely via phone and email.
Prepare and send statements, invoices, and reports to clients, as scheduled or requested.
Establish and maintain relationships with new and existing customers.
Monitor accounts, identify potential customer issues, and manage delinquencies.
Process monthly customer payments for card on file customers.
Maintain case financial hold process for past due accounts.
Manage cases returned for financial credit review
Support year-end and other audits, responding to auditor requests for data, gathering information, and preparing schedules.
Participate in special projects and AR research as required.
Qualifications
Minimum of 3 years related collections experience
Excellent communication skills
Proficient in Word, Excel, Outlook
Previous experience with AR systems, namely Great Plains, preferred
General knowledge of GAAP and basic accounting principles
Familiarity with standard accounting concepts, practices, or procedures
Strong understanding and appreciation of deadlines and commitment to schedules and details
Special Position Requirements
Strong interpersonal communication and active listening skills.
Strong proficiency with Excel, Word and other MS Office programs
Ability to communicate both professionally and effectively on the phone or in email to ensure cooperation and teamwork between the customer and lab
Advanced critical thinking and problem-solving skills
Advanced organizational and time management skills
General understanding of accounting principles and practices
Ability to flourish in a dynamic, growing organization.
$30k-41k yearly est. 17d ago
Collections Specialist
Zwicker & Associates 4.2
Account representative job in Tampa, FL
Requirements
Above-average administrative and phone skills
Debt collectors must have strong negotiation skills
Excellent communication skills
Well-organized, results-driven
Effective decision-making skills
Strong listening, interpersonal, oral, and written communication skills
Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment.
Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing.
Be able to operate a computer, phone, or equivalent device
Be able to complete a minimum of a 40-hour flexible workweek schedule
Be able to read and comprehend position-specific documents and correspondence
Physical Qualifications
Be able to lift five pounds or greater
Be able to sit 90% of the workday at times
Be able to bend at the waist and be mobile when needed
Be able to concentrate and use critical thinking
Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice.
Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance; long-term disability insurance; life insurance; compensated time off; paid holidays; and a 401 (k) with a match. No phone calls, no agencies; EOE, drug-free workplace.
Please review our Applicant Privacy Notice:
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Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.
It starts at the door. It starts with you.
Looking for a part-time job that keeps you moving and helps you earn extra income? We're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and comfortable for the people who live there.
What You'll Be Doing:
Keep a simple but important promise to residents. Every night, you collect trash from their doorsteps, so it's gone by morning. That consistency helps people feel taken care of and at ease in their homes.
Collect bagged trash and cardboard recycling from apartment doorsteps and take them to the on-site compactor using your truck or vehicle with a trailer. No bulk items, no off-site driving, no dumping.
Use our mobile app on your smartphone to check in, track your work, and take photos when needed.
Stay active by walking the property, climbing stairs, and working outdoors during your shift.
What You'll Get:
Pay: From $18.00 per hour
Schedule: Evening shifts, usually Sunday-Thursday, starting around 7:00 or 8:00 PM
Part-Time: Typically 10 to15+ hours per week
Close to Home: We try to assign you to a property near where you live
What You'll Need:
Must be at least 18 years old
Reliable transportation: open-bed pickup truck or vehicle with trailer
Valid driver's license & auto insurance (you must be listed on the policy as a covered driver)
A strong work ethic and pride in doing the job right, even when no one is watching
Authorized to work in the U.S. (proof required)
Ability to work independently and with a team when needed, and follow simple, consistent routines
A smartphone with a data plan to use our work app
Physical Requirements:
Ability to lift and carry up to 50 lbs.
Comfortable walking long distances and climbing multiple flights of stairs
Willing to work around bagged trash and waste
Able to work outdoors in different weather conditions
Why You'll Love This Job:
Stay Active: Get paid to move instead of sitting still
Convenient Schedule: Easy to fit around another job or school
Fast Pay: Access your earnings quickly with DailyPay
Career Growth: Opportunities to move into lead or management roles
Referral Bonuses: Earn extra when you refer others to join the team
Safety Matters: We provide gloves, safety vests, and gear
If you take pride in doing things right and like seeing the results of your work each night, this role is for you. Apply today and be part of something people count on.
The application window for this opportunity is ongoing.
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Are you a current Valet Living employee? If so, click here to apply.
Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Valet Living is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at *********************************** and let us know the nature of your request along with your contact information.
Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.
How much does an account representative earn in Largo, FL?
The average account representative in Largo, FL earns between $23,000 and $53,000 annually. This compares to the national average account representative range of $26,000 to $51,000.
Average account representative salary in Largo, FL
$35,000
What are the biggest employers of Account Representatives in Largo, FL?
The biggest employers of Account Representatives in Largo, FL are: