Account representative jobs in Lewisville, TX - 2,111 jobs

The CSAT Agent safeguards customer satisfaction during circuit discontinuance and migration activities across designated wire centers. You will proactively communicate, capture feedback, resolve issues, and drive CSAT improvements throughout the transition, partnering closely with Engagement Managers, Fulfillment Executors, and Data Analysts. The objective is to ensure continuity of service, transparent communication, and optimal customer satisfaction during migrations and disconnections. CSAT measurement & improvement: Run structured CSAT touchpoints (surveys, callbacks), log qualitative comments, and convert feedback into improvement actions. Collaborate with Data Analysts to segment dissatisfaction drivers and publish weekly insight summaries to pod leadership. Stakeholder collaboration Work hand‑in‑hand with Engagement Managers and client sales teams to align messaging and resolve customer concerns quickly. Maintain accurate case notes and status in program trackers/dashboards; contribute to governance and reporting cadences. Compliance & documentation Adhere to AT&T standards for data accuracy, privacy, and communication records; ensure inventory disposition is reflected in the systems of record. Outcomes & KPIs (program‑aligned) Customer Satisfaction (CSAT): Achieve/maintain target CSAT for migration interactions; reduce escalations week‑over‑week across pods. (Program emphasis on “optimal customer satisfaction.”) First‑Contact Resolution (FCR): Resolve defined classes of issues without handoff; hit FCR targets agreed in pod runbooks. Communication Quality: 100% adherence to approved outreach scripts and compliance requirements; zero privacy incidents. Data Hygiene: 100% accurate case logging and disposition updates in trackers/dashboards. Qualifications: 2-4 years in customer success, enterprise care, or telecom migration projects with measurable CSAT outcomes. Excellent verbal/written communication; ability to simplify complex migration steps for enterprise stakeholders. Experience with ticketing/CRM tools and structured survey/feedback collection. Salary Range: $40,000 - $55,000 per year

Fulltime onsite role in Irving Texas with no nights or weekends! Member Service Specialist/Healthcare Customer Service Notes: 2 years of customer service experience in healthcare insurance or related in call center environment or high volume inbound call setting. Job description: The Member Services Specialist serves as a frontline ambassador for the health plan, delivering high-quality, resolution-focused support to members, providers, and brokers across multiple lines of business. As the initial point of contact, this role extends beyond basic call handling-Specialists are trained to navigate the foundational pillars of our healthcare offerings, including the Health Exchange, US Family Health Plan, and NCHD, with a strong emphasis on first-call resolution. Specialists develop working knowledge of benefit structures, assist callers with portal navigation and access, and begin interpreting claims activity to support both member and provider inquiries. This position blends customer service excellence with technical skill-building, offering exposure to internal systems, regulatory protocols, and cross-functional workflows. Specialists are expected to gain proficiency in core platforms used for eligibility verification, claims review, and member account management (e.g., HSP, HPS, HealthTrio). All interactions must be documented with a clear and concise recap of the call's purpose (Must pass National and Federal background check and Education verification -HS Diploma/GED minimum)

🔍 Customer Service Representative (Inside Sales) 📍 Plano, TX 💼 Full-Time 💰 Competitive Salary + Full Benefits + Career Growth 🚀 Why This Role Matters We are partnering with a respected, long-standing manufacturer in the infrastructure and engineered products sector. This role is central to customer experience and sales execution-serving as the primary link between clients, sales teams, and operations from initial quote through final delivery. If you excel in fast-paced, detail-focused environments and enjoy blending customer interaction with internal collaboration, this is your opportunity to grow into a key commercial role within a stable and growing organization. 🔍 What You'll Be Doing Prepare and issue customer quotes; review purchase orders for accuracy Be the primary point of contact for customer inquiries and sales support Manage the full order lifecycle-scheduling, changes, and shipment notifications Maintain customer records and log interactions in CRM/ERP systems Track orders, resolve service issues, and support Outside Sales teams Cross-train in order fulfilment to provide team coverage as needed 🧠 What We're Looking For High school diploma or equivalent; Bachelor's in Business or related field preferred 3+ years in Inside Sales, Customer Service, or a similar client-facing role Experience in infrastructure, engineered products, B2G, or project-based sales is a plus Strong skills in quoting, pricing, and order management Proficiency with ERP systems and Microsoft Office (NetSuite experience preferred) 📈 Career Progression This role is designed for growth. You'll gain exposure to sales, operations, and product management, with a clear path to advance into senior inside sales, account management, or sales support leadership. 🎁 What We Offer Competitive salary based on experience Comprehensive health & benefits package Hybrid/office-based flexibility depending on business needs Ongoing training and professional development Long-term career opportunity in a stable, essential industry Submit resume to ****************************

Type: Contract to Hire We are seeking a Technical Customer Service Representative to support proprietary technology platforms and deliver an exceptional, white-glove customer experience. This role blends technical troubleshooting, customer support, and detailed review of home inspection data. You will help guide users through setup, connectivity, and product usage while ensuring accuracy and professionalism across every interaction. Responsibilities Conduct digital quality assurance on self-guided home inspections: review photos, validate details, and identify issues. Guide customers through virtual or phone-based home inspections step-by-step. Assist users with installation, setup, WiFi connection, app usage, and sensor connectivity. Troubleshoot issues such as device pairing, alerts, and connectivity problems. Document calls, resolutions, and inspection findings to support process and product improvements. Make proactive outreach calls to improve product adoption and customer satisfaction. Maintain clear, professional communication via phone, email, and text. What We're Looking For High School Diploma or GED required; bachelor's degree preferred. 1+ year of experience in technical support, help desk, call center, or field service. Experience troubleshooting mobile devices, WiFi connectivity, or IoT/smart-home systems. Strong communication skills and problem-solving ability. High attention to detail and ability to thrive in a fast-paced environment. Customer-first mindset, proactive attitude, and willingness to learn. Ability to work onsite with flexibility across different shifts. Why This Role Is Great Collaborative, dynamic environment. Opportunities for professional growth, including training and advancement into tech support, product specialist, or leadership roles. Direct exposure to innovative technology and hands-on product improvement.

Job Title: Customer Service Representative Duration: 03+ months contract (Possible Extensions) Education : HS Diploma or GED Shift Details : Multiple Shifts Specific Skills : Answer inbound calls from patients, visitors, and internal staff Dispatch work requests and document service tickets accurately Monitor environmental systems including alarms, gates, CCTV, and intercoms Assist with workflow coordination and transporter assignments Support departmental projects and operational improvements Maintain professional and courteous communication at all times Operate effectively in a high-volume, fast-paced environment Minimum 1 year of customer service or administrative support experience Healthcare, call center, or dispatch experience preferred General Description: We are hiring Customer Service Representatives to support high-volume inbound calls and service request dispatch operations in a fast-paced healthcare environment. This is an onsite opportunity offering stable hours and long-term contract potential.

Our Customer Experience team plays a critical role in identifying pain points, solving issues, and continuously improving the customer journey. As a Customer Operations Representative, you'll go beyond just advocating for customers-you'll be a problem solver, process optimizer, and data-driven decision-maker. This role is all about identifying friction points, analysing root causes, and driving meaningful improvements across customer service operations and the broader customer journey. You'll collaborate with cross-functional teams, dive deep into data, and implement process changes that make a measurable impact on customer satisfaction, efficiency, and retention. This hybrid role offers a mix of in-office collaboration and remote flexibility (3 days in office). Training is conducted in-office to set you up for success, build connections, and immerse you in the client culture. Key Responsibilities: Be a Customer Advocate & Problem-Solver: Handle inquiries via phone, email, or chat with urgency and precision, ensuring every interaction is customer-first and solution-driven. Diagnose and Troubleshoot Like a Pro: Use critical thinking and technical insight to identify challenges, uncover root causes, and deploy effective solutions. Leverage Technology to Drive Automation: Identify repetitive manual tasks and recommend automation strategies to streamline workflows and eliminate inefficiencies. Think Ahead & Improve the Experience: Spot trends in customer issues and proactively create solutions that enhance the overall support experience, reducing future contacts. Master Multiple Platforms & Data Tools: Navigate multiple applications (Zendesk, CRM, order management systems) with ease, ensuring accurate documentation and data-driven decision-making. Collaborate & Innovate: Share insights with product, engineering, and operations teams to improve processes and remove friction-driving faster, smarter service. Qualifications: 1+ years of customer service experience in a fast-paced, high-tech, or automation-driven environment. Bachelor's degree in Business Administration, Communications, or a related field. Proven problem-solving skills, with experience in troubleshooting, root cause analysis, and process optimization.

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As an Driver Support Representative, you will manage key aspects of our day-to-day transit operations. You - along with your teammates - will be the go-to person for live troubleshooting decisions and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs. This is an in-person position. You will be working from our office in Fort Worth, TX. Shifts will be overnight/early mornings. What You'll Do: Proactively adjust daily operating plans based on real-time inputs from drivers, riders, and colleagues Prioritize operational issues as a real-time point of contact and provide creative solutions for overseeing a live operation Build strong cross-functional relationships across various Via teams and offices and external partners Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone and email. Effectively prioritize live operational issues and take action based on the information received Leverage knowledge of Via products and services to make ad hoc decisions with little guidance Who You Are: Thrive in fast-paced environments: able to make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively Ownership mentality: take full responsibility for delivering great service to driver-partners Proactive: able to think ahead and anticipate to prevent problems before they start An empathetic and effective communicator: you excel at active listening and collaboration Comfortable with ambiguity: make thoughtful choices between imperfect options Maintain a solution-oriented mindset: persistent, creative, and cool under pressure Observant and keen to improve: if something's not working, you come up with a better way An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams Compensation and Benefits: Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Salary Range: $19.00/hour Shifts available: Sunday - Thursday, 3am - 11am Tuesday - Saturday, 3am - 11am Tuesday - Saturday, 3pm - 12am * We are proud to offer a generous and comprehensive benefits package, including medical plans and 401K matching. * Successful completion of a drug test is necessary for employment We're Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility - the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around. We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves. Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via. Ready to join the ride? Via is an equal opportunity employer.

Watermill Express is the national leader in refill kiosks that provide affordable, sustainable, safe drinking water and ice in a convenient drive-up format. As a Service Representative you will be assigned a company vehicle to use for your assigned route. Your basic job duties include safely driving to each refill kiosk, performing daily routine cleaning, basic maintenance, repair, and trouble-shooting of our purified water and water and ice units. This position works independently and you must take pride in your work. You are eligible for: Company Vehicle. Drive home daily Starting hourly rate is $15.00 No Cost Employee Only Medical + $900 employer paid Health Savings Account Dental and Vision plans 401(k) and Roth with Immediate Company Match and Vesting Paid Time Off the first year. Paid Holidays Duties and Responsibilities for the Position Follow safety guidelines and act in safe manner Clean and sanitize outside vending areas Verify component functionality Drive company vehicle to company locations/units throughout assigned area* Perform basic maintenance, repair, and trouble-shooting of units Collect water samples Other duties as assigned Qualifications, Requirements, Basic Skills and Abilities Team player with positive attitude Problem solver Troubleshooter Mechanically inclined Use and maintain hand tools Detail/task oriented Ability to work independently Ability to work required schedule Clean motor vehicle record and current valid driver's license Minimum Physical Requirements Include Ability to lift 50 pounds Capable of climbing ladders, walking, standing, stooping and bending Ability to work safely in limited space inside water/water-ice kiosk Ability to work in heat and cold Ability to safely operate a motor vehicle Required Education and Preferred Experience Prior experience working with hand tools is desirable Maintenance experience or previous training preferred *This position is considered safety sensitive due to the essential requirement of operating a company vehicle on public roadways Job Type: Full-time Powered by JazzHR

Job Title: Account Specialist Employment Type: Permanent Employee Start: January 2026 Workplace Type: Onsite ** Please note this position requires US Citizenship or GC status. Visa sponsorship is unavailable at this time. Summary: The Account Specialist will play a critical role in providing excellent customer service and support. This position will be responsible for possessing strong communication skills to effectively interact with customers, team, and other stakeholders. In addition, this position will complete a wide variety of tasks and reports as requested by the Business Division Head, leveraging both internal and external information. Account Specialist professionals must be able to listen actively, respond appropriately, and address customer inquiries, complaints, and concerns in a timely and efficient manner. Problem-solving skills are essential to analyze situations and find effective solutions. The successful candidate will have strong adaptability and problem-solving abilities as well as excellent teamwork skills. Responsibility Act as a liaison between customers and depot, engineers, receiving, QC and shipping to resolve status escalation and expedited repairing. Direct and guide the daily operations of the team to ensure accurate and efficient repair memo entry, reducing Open RMAs, and fostering strong relationships with coordinators for collaborative problem-solving and timely solutions. Be the primary point of contact between the company and customers. Responsible for answering customer inquiries, resolving issues, and providing high-quality customer service. Process all work in accordance with relevant working practices and standard operating procedures. Handing inbound, and outbound RMA shipments and defective parts. Verifying the accuracy and completeness of the received and shipped items. Collaborating with the team and analyzing production output, lead times, and resource availability to determine the feasibility of production plans. Report production status and any production issues to internal and external teams. Required Skills/Abilities Ability to interpret data, create effective reports, and provide business recommendations based on analysis. Effective communication skills to involve interacting with customers and team members. Be able to clearly convey information, listen actively, and respond appropriately. Being able to think critically, analyze situations, and come up with creative and effective solutions. Excellent organizational skills and attention to detail to ensure seamless workflow Excellent time management skills with a proven ability to meet deadlines. Ability to function well in a fast-paced and at times stressful environment and be a fast-learner. Ability to work independently and as part of a team Extremely proficient with Microsoft Office Suite or similar software with the ability to learn new or updated software. Education and/or Experience Bachelor's degree or better; Business, supply chain, or related field is preferred. 2+ years of working experience in account management is preferred

Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Project Objective: The main objective of the project is to test new features in the online mapping application in both day and night modes. Drivers will operate vehicles in urban areas with high traffic. The driver will work in collaboration with a co-pilot. The driver needs to note all details (whether the app is working correctly, if it's convenient to use) in a spreadsheet. He or she will use a tablet or laptop for taking those notes and completing a survey. This data will be transferred to the client and used for further improvements. New hires will receive one day of remote training. The company will cover all project-related expenses, including vehicle rental, fuel, parking, and tolls. The project will last for 3-4 weeks, with a schedule of Monday to Friday, 7-8 hours per day, from 9 AM to 5 PM. The team will be provided with a new target daily, approximately five routes per day. Requirements: At least 3 years of driving experience Good driving skills in urban areas with high traffic Fluent English Experience using Google Spreadsheet and Google Forms Collaborative and tech-savvy

The ideal candidate for a Recovery Agent is an individual who either has experience in the auto recovery or Towing/PPI field. The candidate must be willing to go the extra mile for our clients to provide the highest level of customer service and order completion. Job Requirements Must be at least 25 years old. Must have no felonies on record for at least 7 years. Must have a clean driving record and a valid driver's license. Must be team oriented. Be willing to learn the asset recovery services field with a positive attitude. Be able to maintain, operate and keep the assigned vehicle clean. Obtain/retain at all times a valid DOT medical card. Be computer literate. Be able to complete updates on each case when required by the client. Be able to complete condition reports and provide an inventory of personal property on each repossessed vehicle accurately after the vehicle has been secured. Be able to communicate clearly and courteously, act professionally and maintain a positive attitude at all times. Display the standards and expectations of the company when dealing with the public or any customer. Be willing to work long or extended hours. Prior repossession experience not required, training will be provided. Job Types: Full-time, Commission Job Type: Full-time Schedule: 12 hour shift Day shift Night shift Job Type: Full-time Schedule: 12 hour shift Day shift Night shift Supplemental pay types: Bonus pay Experience: Tow truck: 1 year (Preferred) License/Certification: Driver's License (Required) Shift availability: Night Shift Day Shift Work Location: One location

We have an immediate need for a Billing Specialist at a leading law firm. This is a full time direct hire opportunity that offers a hybrid schedule. Job Duties Include: Assist in responding timely to general billing inquiries directed by all levels of management, staff, attorneys and clients. Review aged unbilled WIP and provide status updates to Billing Supervisor/Director of Billing. Provide expense detailed back-up to accompany invoices as required. Process invoices utilizing internal Paperless Proforma application for specific attorneys. Review newly opened matters for clients of assigned attorneys to see whether matters are available through e-billing websites. Ensure that invoices are submitted in a timely fashion and that all reduction or rejections to invoices are also addressed immediately. Provide updates regarding invoice status to Billing Supervisor/Director of Billing. Job Requirements Include: High School Diploma required; Bachelor's degree preferred. Minimum of four (4) years of legal billing experience. 3E, BillBlast and experience with electronic billing utilizing various vendor websites is preferred. Meticulous and highly organized with the ability to manage high levels of attorney assignments. Excellent written and oral communications skills to all levels of the organization. Display ability to prioritize, ability to multitask and take initiative to assist as needed. Ability to work in an interactive team environment with excellent customer service skills. Demonstrated ability to work in a high-pressure environment.

Since 1959, Johnson Equipment Company has provided the safest, most reliable dock and door products available on the market. These products combined with the most professional sales representatives and service technicians have led us to the enviable position of the largest independent loading dock, industrial door, and in plant lift specialist in the United States. As part of our continued growth, Johnson Equipment is seeking a Material Handling Sales Representative to join our team. This is an entry-level sales opportunity based in Dallas/Fort Worth, offering an excellent foundation for a long-term career in equipment sales. Johnson Equipment Sales Professionals work within protected territories to represent various lines of products and services. This position includes selling material handling equipment, rentals, parts, and service in the Dallas/ Fort Worth market. We provide our sales force with everything needed for success. This includes the leading product lines in the industry, sales tools, laptop, cell phone and car allowance. Your hard work is rewarded with a base salary and unlimited commission potential, comprehensive benefits package (medical, dental, vision, drug, and retirement savings program which includes 401(K) plan). Responsibilities: · 4 Year Degree preferred with a minimum of 3 years successful outside sales experience in an industrial equipment or commercial setting. · Must possess excellent communication, interpersonal and presentation skills as well as be skilled in developing business relationships. · Must have a good knowledge of the Dallas/ Fort Worth territory and its customer base. · Must possess a strong work ethic with a desire to succeed. Johnson Equipment Company is a smoke-free environment. We are an equal opportunity employer, and we offer an excellent comprehensive benefits package with medical insurance that includes dental, vision and prescription cards, 401K plan, and a business casual office atmosphere.

At ElevaIT, we're currently looking for an Accounts Receivable Specialist I for a 4 Months Contract with our direct client. Job Title: Accounts Receivable Specialist I Duration: 4 Months Contract Top 3 Required Skills: Advanced Excel proficiency (pivot tables, X/V lookups) Strong reconciliation and analytical skills Excellent problem-solving and issue-resolution ability Must-Have Skills: Strong organizational skills and attention to detail Ability to analyze data and resolve billing or payment discrepancies Experience in customer payment analysis, billing, and dispute resolution Strong mathematical and reconciliation skills Excellent verbal and written communication skills Requirements: Bachelor's degree in Business, Accounting, or related field (or equivalent education/experience). 5+ years of progressively responsible experience in billing, collections, or dispute resolution. Minimum 3+ years of B2B or B2G collection and dispute management experience. Strong Excel skills, including pivot tables and lookups. Ability to analyze, reconcile, and resolve complex billing and payment issues efficiently.

📢 We're Hiring: Accounts Receivable Specialist 📍 North Richland Hills, TX (On-site) 🕒 Monday-Friday | 8:00 AM-5:00 PM 💵 $40,000-$50,000/year (DOE) Ragle Inc. has been building quality infrastructure since 1993 across Texas, Indiana, Kentucky, and Illinois. While we specialize in heavy civil, highway, and bridge construction, our work also includes excavation, demolition, grading, and pipe installation. We take pride in delivering reliable, high-quality results on every project. We're looking for a detail-oriented Accounts Receivable Specialist to join our finance team. This role is essential in supporting accurate invoicing, payment processing, financial reporting, and overall project financial health. Key Responsibilities • Manage daily AR activities: AR estimates, subcontractor pay apps, cash receipts & AR aging • Prepare subcontractor waivers and ensure compliance • Track and report days worked per project • Submit invoices and payments through DMS • Prepare monthly Prompt Payment Certificates • Support project closeout and financial reconciliation • Assist with daily finance operations as needed Qualifications • 2+ years of Accounts Receivable experience (construction preferred) • Bachelor's in Accounting, Finance, Business, or related field (preferred) • Advanced Excel skills (VLOOKUP/XLOOKUP, SUMIFS) • Strong attention to detail & organization • Ability to work in a fast-paced environment and meet deadlines • Proactive problem-solving skills Compensation & Benefits • Salary: $40,000-$50,000 (DOE) • Medical, dental, and vision insurance • Life insurance • Paid time off • 401(k) with company match Additional Information • Fully in-office role (no remote/hybrid available) • Visa sponsorship not available • Ragle Inc. is an Equal Opportunity Employer and participates in E-Verify

Atlanta, GA, USKansas City, MO, USChicago, IL, USDenver, CO, USPhoenix, AZ, USDallas, TX, USShort Hills, NJ, USSan Diego, CA, USLos Angeles, CA, USHouston, TX, USWashington DC, DC, USSt. Louis, MO, US Jan 23, 2026 Dentons US LLP is currently recruiting for an E-Billing Coordinator to be resident in any Dentons US office. This position will be responsible for the administration of the electronic billing processes for all domestic clients and e-vendors. The ideal candidate will possess strong analytical and problem solving skills. The E-Billing Coordinator will report to the E-Billing Supervisor. This is a hybrid position with a requirement to work in-office three days per week. **Responsibilities:** + Responsible for the administration of all electronic billing clients and vendors; inclusive of documentation, training, analysis, reporting, and security. + Maintain profile for each electronic billing vendor being utilized; inclusive of policies and contact information. Communicate all e-billing guidelines, and updates to key members of the Finance Team. + Meet with billing attorney(s) or secretaries to discuss electronic billing processes. + Generate and distribute e-billing reports on a weekly basis. + Work within the E-billing Hub and help troubleshoot/resolve electronic billing problems. + Update and manage client websites + Work with Billing Coordinators and timekeepers in order to ensure compliance with all Electronic Billing Guidelines. + Work with Collections Team to solidify proactive follow-up on aged invoices submitted electronically. + Address all rejected invoices within two business days, once transferred from the billing coordinator. + These duties may be ongoing or ad hoc in nature. + Other duties as may be assigned to fully meet the requirements of the position. **Experience & Qualifications:** + 2+ years e-billing experience (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub) + Law firm experience preferred + Experience with Elite Enterprise or 3E and ME-Billing applications + Excellent verbal and written communication skills + Self-starter that delivers superior customer service + Must be detail-oriented with excellent organizational skills + Ability to work in a fast-paced environment + Flexibility to work overtime, as needed Pursuant with states' laws, the salary range for this position is $70,000 - $92,000, based on experience. Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses. _Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._ _If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Coordinator at *************** or contact us at *************************************._ **About Dentons** Redefining possibilities. Together, everywhere. For more information visit *************** **Nearest Major Market:** Atlanta

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As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth's exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the city's cultural centers, restaurants and nightlife. The Omni Fort Worth Hotel received the 2015 TripAdvisor Certificate of Excellence Award, and was named Top 100 Meeting Hotels in the United States in 2014 by Cvent. The Omni Fort Worth Hotel offers unique employment experiences revolving around associate engagement and innovation. The invigorating world of hospitality resonates through the walls of our one-of-a-kind convention center property. The Omni Fort Worth will continue to be recognized for exemplary guest service and accommodation. As we provide empowerment through our Power of One culture, we work to strengthen and grow the careers of our dedicated associates. The Omni Fort Worth Hotel is searching for dedicated hospitality professionals with guest service mentality to join our extraordinary team! Job Description The Group Rooms/Billing Coordinator is a key liaison between the Reservations and Finance departments, responsible for managing group room blocks and ensuring accurate billing and payment processing for group accounts. This role requires exceptional organizational skills, attention to detail, and the ability to deliver outstanding service to group clients while maintaining financial accuracy. Responsibilities Group Rooms Coordination Manage and maintain group room blocks in the property management system (PMS). Communicate with group contacts regarding rooming lists, deadlines, and special requests. Monitor pickup reports and ensure accurate room assignments. Coordinate with Sales, Front Desk, and Housekeeping to ensure seamless group experiences. Prepare and distribute group resumes and arrival reports. Billing & Accounts Receivable Generate and review group invoices for accuracy and compliance with contracts. Post payments and reconcile group accounts in the accounting system. Follow up on outstanding balances and maintain proper documentation. Respond promptly to billing inquiries and resolve discrepancies. Qualifications Qualifications Previous experience in hospitality, reservations, or accounting preferred. Strong attention to detail and organizational skills. Proficiency in hotel PMS and accounting software (e.g., Opera, Oracle). Excellent communication and customer service skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

We are seeking a results -driven Collections Specialist with experience in the construction industry. This role will focus primarily on collecting outstanding payments, reducing aging receivables, managing liens rights, and strengthening cash flow. The ideal candidate is proactive, persistent, and skilled in building strong client relationships while upholding company payment policies. Key Responsibilities Proactively manage collections for all customer accounts to ensure timely payments. Monitor and actively reduce AR aging, escalate delinquent accounts as needed. Follow up on outstanding invoices via phone and email with professionalism and urgency. Work with project managers and clients to resolve billing disputes or payment delays. Track and manage lien waivers, preliminary notices, retainage, and conditional/unconditional releases. Coordinate and submit payment applications as needed to support collections. Maintain accurate AR records, document collection activities, and note customer communication. Negotiate payment plans when necessary while aligning with company policies. Prepare and present weekly collections reports to management. Assist with month -end closing activities relating to AR balances. Ensure compliance with state lien laws and contract payment terms. Requirements 1+ years of collections or accounts receivable experience in the construction industry required. Strong understanding of lien rights, retainage, and progress payments. Familiarity with construction contracts and payment terms. Experience with Textura, GC Pay, or similar platforms. Experience with Sage is a plus. Excellent communication and negotiation skills. Ability to handle difficult collection conversations professionally. Highly organized and able to manage priorities to drive results. Proficient in Microsoft Excel and AR tracking tools. Preferred Skills Experience resolving payment disputes and short -pays. Familiarity working with general contractors and subcontractors. Understanding of job costing and progress billing. Experience with prevailing wage or certified payroll (a plus). Benefits 401(k) matching Health insurance Paid time off Paid sick time