Account representative jobs in Louisville, KY - 564 jobs

Responsibilities The Pre Service representative sets the patient's expectation and ensures a positive patient experience for upcoming surgical procedures and diagnostic tests by completing pre-registration and accurately and efficiently handling the day-to-day operations relating to financial clearance for the hospital system including adult and pediatric acute facilities and diagnostic centers. The pre service representative also initiates authorizations for non-scheduled hospital admissions as well as scheduled procedures as assigned. The pre service representative utilizes multiple systems simultaneously and works in a fast paced, productivity driven call center environment accepting inbound calls promptly and making outbound calls in a professional and courteous manner and independently works to resolve patient and provider questions related to referrals, pre-authorizations, and insurance verification. The representative possesses strong telephone communication and computer skills, problem-solving abilities, and demonstrates the highest level of customer service for all patients, providers, and other team members. Qualifications Required: One year in Patient Registration, Insurance Verification, or Authorizations Desired: Three years Patient Access High School Diploma or GED

Schedule: M-F 8am to 4:30pm EST Role Description:The primary objective of the Senior Revenue Cycle Billing Specialist is to effectively recover outstanding payments from aging medical insurance claims, whether working in an office setting or directly at the client's location. Roles & Responsibilities Complete claim submissions with all requisite forms and attachments Investigate denials and initiate written appeals as needed Assess client-provided information to determine the appropriate insurance to bill, and secure necessary attachments and supporting documentation for each claim Research account details to identify essential attachments or supporting documents for inclusion with each claim Safeguard the accuracy and integrity of all billed claims Thoroughly document all actions in the CUBS system and other relevant computer systems Validate patient information and insurance benefits Craft written appeals for account resolutions Compose correspondence to clients when necessary Achieve assigned goals and objectives set by management regularly Uphold the confidentiality of account information consistently Engage actively in the Corporate Compliance Program and maintain awareness Assist with other projects delegated by management Foster positive relationships with state and Federal agencies Expedite the resolution of accounts in a timely manner Maintain a well-organized and tidy workspace Preferred Educational Qualifications High school diploma or equivalent required Preferred Work Experience 1 - 3 years experience in insurance billing preferred. Competencies & Skills Familiarity with all insurance payers is advantageous Proficiency in PC operations and a typing speed of 30-40 words per minute Demonstrates professional written and verbal communication abilities Exhibits the aptitude to prioritize multiple tasks in a fast-paced work setting Possesses strong organizational and time management skills Displays a consistently courteous and professional demeanor Self-motivated and capable of staying focused with minimal supervision Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

Back Customer Service Representative - John Rowan #41-8673 Bardstown, Kentucky, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be John Rowan, Bardstown KY. Market Louisville Work Hours per Week 37.5 Requirements High school diploma or GED required. Cash handling and customer service experience preferred. Job Description Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues. Essential Functions: Excellent Customer Service Perform Customer Transactions Operational and Security Proficiency Identify referral opportunities Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Accepts and accurately processes all financial service transactions. Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. Complies and operates within security and audit procedures. Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Meets established individual referral goals as assigned. Determines appropriate individual/line of business to handle sales opportunities and more complex customer service issues; follow up to ensure customer need was met. Complete outbound customer calls as needed to support the sales and service needs of the Banking Center. Develops and maintains working knowledge of the Bank's products and services. Other Skills and Requirements: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must have strong product knowledge for the level of selling and successfully promoting products expected with position. Ability to write simple correspondence. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Bardstown, Kentucky, United States

Country USA State Kentucky City Louisville Descriptions & requirements About the role: The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365. What's in it for you: * $40,000 minimum annual salary * Uncapped commission opportunity * Want to know what the top 20% earn? Ask your recruiter Who we're looking for: * You compete daily in a fast-paced, high-energy environment * You're self-motivated, set ambitious goals and work relentlessly to achieve them * You're coachable, but also independent and assertive in solving problems * You're eager to develop complex logistics solutions while delivering great customer service * College degree preferred, but not required * Military veterans encouraged to apply What you'll do: * Communicate with the sales team and customers as the subject matter expert to build and maintain relationships * Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time * Work with the sales team to provide and negotiate competitive pricing * Input, update and manage shipment information in our state-of-the-art systems * Collaborate with the support team to guarantee each shipment is serviced properly * Assist with billing and accounting responsibilities as needed What you need: * Elite work ethic, 100% in-office, expected to go above and beyond * Extreme sense of urgency to efficiently juggle dynamic operations * Strong communication skills with ability to handle conflict * Solution-focused mindset and exceptional customer service * Ability to work with the latest technologies Why TQL: * Certified Great Place to Work with 800+ lifetime workplace award wins * Outstanding career growth potential with a structured leadership track * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more Where you'll be: 10400 Linn Station Road, Suite 300, Louisville, KY 40223 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

Liberty FCU, a full-service credit union, is seeking an Account Service Representative (Personal Banker) to assist with the daily retail operations and activities of the St. Matthews Office, located at 4220 Shelbyville Rd, Louisville, KY. Candidates must possess exceptional service skills, professionalism, confidentiality, multi-tasking, and problem-solving skills. Previous credit union or financial institution experience is preferred. Candidates must be available to work Saturdays on a rotating basis. If applicable, an initial six-eight week paid training program will be held in Evansville, IN. Approved travel expenses (hotel, meals, mileage, etc) will be included. If you are interested in applying for this position, please click Apply. Duties and responsibilities include but are not limited to the following: Serve as a primary Account Service Representative (Personal Banker). Meet with members to determine their banking needs and recommend appropriate accounts. Assist members with enrolling in credit union products and services. Maintain an active knowledge base of credit union account types, services, guidelines, policies, and procedures. Ensure all required account documents are completed accurately. Strive to meet cross sell goals. Assist members with certificates, IRA and HSA accounts. Serve as a Notary Public and Signature Guarantee for credit union transactions. Open and close safe deposit boxes. Maintain a working knowledge of the credit union's core processing system. Serve as a Consumer Loan Processor. Meet with members to determine their lending needs and recommend appropriate loan type. Maintain an active knowledge base of lending products, guidelines, policies, and procedures. Identify and recommend additional products that meets the member's needs. Ensure all required lending documents are completed accurately. Make follow up outbound calls to members to inquire about lending needs. Strive to support branch lending goals. Serve as back-up Teller/Member Service Representative (MSR). Perform various member transactions such as deposits, withdrawals, and loan payments. Ensure transactions are posted efficiently and correctly. Assist in balancing branch cash machines. Ensure cash drawer is in balance daily. Answer member telephone inquiries. Strive to meet MSR cross sell goals and work to support all branch goals and initiatives. Open and close the office on a rotating basis or when necessary. Serve as Saturday manager or any other assigned position on a rotating basis. Assist branch office with record keeping of employee absences and training when necessary. Develop a working knowledge of the credit union's data and word processing system. Any other duties assigned by my supervisor or management. Qualifications: Must have a HS diploma or GED and be at least 18 years of age. Must be able to work a flexible schedule and travel to other office locations when needed. Must be able to stand for long periods of time and do some heavy lifting. Must have 1-2 years of cash handling experience. Banking experience is desired. Benefits and Compensation: Paid Holidays Paid Time Off (Vacation, Sick and Personal Days) Medical, Dental and Vision Insurance 401(k) retirement program with matching funds Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance Tuition Reimbursement Program Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.

Our Company Pharmacy Alternatives Join our PharMerica team! Our organization is in high growth mode , which means advancement opportunities for individuals who are looking for career progression! This is not a remote opportunity. Applicants must reside in or a commutable distance to Louisville, KY Schedule: Monday - Friday, 8:30am - 5:00pm The ideal candidate will have experience in a healthcare billing environment (pharmacy preferred) and be familiar with online claims processing and Medicaid and Medicare billing practices. We offer: DailyPay Flexible schedules Competitive pay Health, dental, vision and life insurance benefits Company paid STD and LTD Tuition Assistance Employee Discount Program 401k Paid time off Tuition reimbursement Our pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today! Responsibilities The Pharmacy Billing Coordinator II is responsible for the accurate and timely adjudication of all prescriptions, onsite training of new hires as needed, and the maintenance of the pharmacy unbilled as well as performing other clerical duties as assigned. Ensure the accuracy and timely adjudication of resident billing and re-billing through Medicare Part B & D, Medicaid, Hospice, and Private Insurance Plans Daily, weekly, and monthly review and resolution of unbilled claims Review monthly billing statements for facilities to ensure billing accuracy Claim research and resolution Partner with facility contacts when there are issues with claim processing in order to achieve adjudication/payment Advocate for clients as needed Communicate with insurance companies as needed Support for Pharmacy Operations Utilize Framework, Docutrack, and Fusion in order to complete workflow on daily basis Provide onsite training for new hires Assist Implementation Coordinator with integration of new facilities/clients as needed Handle core billing responsibilities with newly gained contracted facilities onboarding with Pharmacy Alternatives Maintain and update the Billing Training Manual Perform other responsibilities as assigned Qualifications High School Diploma/GED required Pharmacy Tech License preferred Excellent customer service and communication skills, both written and verbal Ability to prioritize and meet pre-determined deadlines Must be able to effectively multi-task, be proficient at typing, and have advanced technical skills Experience in healthcare billing environment (pharmacy preferred) Familiarization with online claims processing and Medicaid and Medicare billing practices Proficient with Microsoft Word and Excel required If a current PAL employee, you must: Have 1+ year(s) of billing experience as PAL Core Billing Coordinator Adhere to Pharmacy Alternatives, LLC attendance policy Excel and adhere to core Pharmacy Alternative billing responsibilities Not be on any form of Performance Improvement/Corrective Action Plan About our Line of Business Pharmacy Alternatives , an affiliate of PharMerica, is a specialized pharmacy provider focused on serving individuals with cognitive or intellectual and developmental disabilities (I/DD). Pharmacy Alternatives offers long-term pharmacy solutions specializing in serving special-needs populations who live in intermediate care facilities, waiver homes, group homes, assisted living, supported-living or foster care. Our state-of-the-art approach includes packaging technology specially designed for the population we serve and electronic medication management that helps people live their best lives. For more information, please visit ***************************** Follow us on Facebook and LinkedIn. Salary Range USD $18.00 - $18.50 / Hour

Job Description FBT Gibbons is currently searching for a full-time E-Billing Specialist to join our firm. This position will play a crucial role in managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise. Key Responsibilities: Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management and accrual submissions. Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm. Utilize FBT Gibbons software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage. Work with FBT Gibbons software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites. Collaborate with billing assistants to ensure successful resolution of all e-billing submissions. Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and or billing assistants and work through appeal submissions of same. Follow up promptly on rejected or pending e-bills to ensure timely resolution. Create and revise basic spreadsheet reports. Track all e-billing efforts in ARCS, exporting email communication and critical information on history of e-billing submissions through resolutions. Coordinate with the Rate Management Specialist to update rates for e-billed clients. Assist with e-billing email group and profile emails in e-billing software as needed. Assist with other special e-billing requests. Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes. Qualifications: College degree or commensurate experience with high school diploma. 3+ years of billing experience. Legal billing experience strongly preferred. Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email or in person to provide information with ordinary courtesy and tact. Must have attention to detail with an eye for accuracy. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Knowledge of Aderant Software a plus. Proficiency in Microsoft Office products such as Word, Excel, Outlook. FBT Gibbons offers a competitive salary and a comprehensive benefits package including medical (HSA with employer contribution or PPO options), dental, vision, life, short- and long-term disability, various parental leaves, well-being/EAP, sick and vacation time as well as a generous 401k retirement package (with matching and profit-sharing benefits). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.

Important Notice Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process. Please Note: PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @pharmacord.com or @echo.newtownsoftware.com email address, or through our scheduling platform, Calendly. We will never request your bank account information at any stage of the hiring process. We will never send a check (electronic or physical) to purchase home office equipment. If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at ********************** A typical day in the life of a Medical Billing and Coding Specialist will include the following: The responsibilities include, but are not limited to the following: Assist with determining coverage and access options available for a specific medication or procedure Collect and analyze information and resources related to local, regional or national payer coverage or claim submission process Clearly articulate complex reimbursement and billing information to HCPs, their office staff and/or patients to ensure understanding of coverage benefit and financial responsibility Educate provider offices on local and regional payer coverage policies, issues, coding changes, and appropriate claims submission processes Educate offices about the medical necessity requirements for coverage and provide education support for the office to submit pre-determinations, appeals and/or peer to peer reviews with payors, as applicable Assist offices to understand payor denied or underpaid claims and provide education, as applicable, for the office to resolve of rejected, denied or underpaid claims Educate HCPs, their office staff and/or patients on appropriate resources for questions about co-pay, coinsurance, out of pocket costs, deductibles and other financial assistance or coverage related questions Serve as a patient advocate and enhance the customer experience for all callers by acting as a single point of contact and a compassionate voice for all providers and patients This job might be for you if (must have requirements of the role): The candidate must possess the following personal attributes: Detail oriented Professional telephone etiquette Basic computer knowledge Ability to multitask effectively Ability to recognize emotions and their effects Sureness about self-worth and capabilities Manage disruptive impulses Maintain standards of honesty and integrity Take responsibility for performance Be adaptable and handle change with flexibility Be innovative and open to new ideas Achievement driven; constant striving to improve or to meet a standard of excellence Align with the goals of the group or organization Ready to take initiative and act on opportunities Be optimistic and pursue goals persistently despite obstacles and setbacks Be service oriented and anticipate, recognize and meet needs of others, including patients and care partners Communicate clearly and send clear messages Ability to consume complex coverage policy changes and convert complexity to educate lay persons Adaptability to change Personal initiative and commitment to team and organizational goals Ability to work effectively within a team A positive attitude! Requirements: Minimum of (two) 2 years' of billing and coding experience is preferred Bachelor's degree in arts and sciences, social work, public health administration or a related field preferred Billing and coding diploma or certificate strongly preferred High School diploma or equivalent is required Strong understanding of medical terminology background is preferred Background working directly within physician practices or outpatient clinics billing commercial insurances, Medicare, and Medicaid preferred Bi-lingual in English and Spanish or Chinese/Mandarin is a plus We are located in Jeffersonville, IN. You must be willing to work in this location; PharmaCord does reimburse for tolls if applicable, at the frequent user rate. This rate is applied after 40 trips per month (valued at $678.60 per year) Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy. Ability to travel as needed Work Schedule & Environment This is a full-time position (depending on business need). Standard shifts are Monday-Friday between the hours of 8 am and 8 pm and will depend on business need. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Due to investment in program specific training, candidates are expected to maintain role for a minimum of 6 months, especially within a client-facing role, prior to being considered eligible for lateral or promotion level move. PharmaCord is committed to creating a strong company culture that values collaboration, employee development, and promotion from within. Exceptions will be reviewed on a case-by-case basis to assess business need and service impact. Once you land this position, you'll get to enjoy: Our Benefits & Perks Company paid Short-term Disability (STD) Increased competitive 401(k) company match up to 4% Affordable Medical, Dental, and Vision benefits - PharmaCord covers 75% of Medical Premiums for our employees Wellness discounts of up to $260 per year for participation in wellness program Annual HSA employer contribution Company paid and voluntary Life Insurance options Voluntary Life, AD&D and Long-Term Disability Insurances Paid Parental Leave of Absence Wellness and Employee Assistance Programs PTO benefits, flex days and paid holidays Employee Referral Program Ambassador Program Tuition reimbursement program up to $5,000 per year Competitive Compensation & Flexible Working Competitive starting pay rates Toll reimbursement program (valued at $678.60 per year) This role may be eligible for a hybrid schedule (50% in office, 50% remote). To qualify for a hybrid schedule, you are required to work a minimum of 6 months on-site at our headquarters location. You must show you've successfully completed training, are in good performance and attendance standing, and are consistently meeting KPI's as outlined within the program business rules. Multiple shift options between 8 AM and 11 PM Monday - Friday A Career You'll Love Working for PharmaCord - voted Best Places to Work in Kentucky for 2019 and 2021 Work for a company that values diversity and makes deliberate efforts to create in inclusive workplace Opportunities for advancement with a company that supports personal and professional growth A challenging, stimulating work environment that encourages new ideas Exposure to many learning and development opportunities Playing a crucial part in the lives of our patients, physicians, and pharmacies by enhancing the patient services experience Our new state of the art Headquarters building offering many amenities including collaborations spaces, outdoor dining, walking path, marketplace café, and more! Any offer of employment is contingent on completion of a background check to company standard. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. At PharmaCord, we don't just accept difference - we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. PharmaCord is proud to be an equal opportunity employer. PharmaCord is unable to sponsor employees at this time. Want to learn more about us? Find us on LinkedIn, Glassdoor, Twitter & Facebook!

Essential Functions Summary: This dermatology office based Billing Specialist will be tasked with consistently and accurately assigning the appropriate designated codes to each patient record by reviewing the information provided in the medical record. Position Requirements: Fields billing coding questions. Assess accounts for bad debt. Reviews account history for cancellations and no show history. Assists patients with locked accounts Distributes itemized statements as requested Assists in distribution of mail Sends certified letters to patients as required. Processes credit card statements. Balances credit card machine nightly. Completes all other assigned tasks to ensure efficient department function and work flow. Escalates any billing/coding issues to Client Service Director and Coding Education Manager Accurate understanding and application of client manual information to daily assignments. Maintain acceptable levels of attendance and punctuality as specified in company and departmental policies. Meet routine deadlines and work schedules as well as timely and accurate completion of special projects and any other duties as assigned. Understand, support, enforce and comply with company policies, procedures and Standards of Business Ethics and Conduct. Display a positive attitude as well as professional, polite, considerate and courteous conduct and treatment of others in the course of duties. Qualifications Qualifications: Must possess a high school diploma or GED. Must have worked 1 year medical billing experience (preferable in dermatology) Must be able to work independently and to maintain mental focus for long periods of time. Physical Requirements: Must possess strong English oral and written communication skills in order to communicate effectively with other billing/office staff and management. Eyesight must be sufficient to be able to read medical charts and computer monitors. Must possess manual dexterity sufficient to utilize reference materials and to manipulate pages in Medical Chart and to type on keyboards. Environmental Conditions: Typical conditions of office environment. During initial phases of training, stress levels may exceed normal levels as new skills are learned and new information is assimilated.

Corpay, is a Global Leader in Commercial Payments. Our specialised payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Over 80 countries around the world operate and use our solutions for their payments. We're passionate about our brand, our products, customers and employees, and we want to meet highly motivated individuals who will share our vision and our passion. Stored Value Solutions, a subsidiary of Corpay, has been a trusted provider of gift card and stored value services for over 25 years to the world's leading retain brands. Our clients are located in more than 50 countries worldwide and we provide support in more than 26 languages and currencies HOW WE WORK: The Billing Specialist position is responsible for ensuring that customer billing is complete and accurate. This position will provide direction to other departments (Sales, Client Services, Implementations, etc.), on billing requirements. ROLE RESPONSABILITIES: Ensure that customer billing is complete, timely and accurate. This position will serve as a point of contact for all billing issues that arise. Using sound judgment and extensive knowledge of all billing systems, will manage issues through resolution. Coordinate audit requests for all billing queries. Prioritize, plan and schedule day-to-day routines and assigned projects to facilitate the overall needs of the Accounting group. Manage the coordination and distribution of information, project activities, reports, or other requirements with the finance group. Complete timely, verbal and written communication to the appropriate internal and external customers and associates. KNOWLEDGE, SKILLS & EXPERIENCE: Minimum of 2 years' experience in a similar accounting position or equivalent combination of education and experience. High level experience with Microsoft Excel, including pivot tables, manipulation of data, general ledgers. Exceptional level of personal organization with excellent oral/written communication skills. Must be detail oriented, with the ability to handle multiple assignments promptly and effectively and possess strong follow through abilities. Demonstrated ability to work calmly in a fast-paced team environment while effectively managing multiple tasks. Superior telephone etiquette and customer service skills are required, with the ability to react quickly and decisively to resolve customer issues. Must possess proven problem-solving abilities, including the ability to identify problems and take ownership to help resolve. QUALIFICATIONS: Associate's degree in accounting is preferred BENEFITS AND PERKS: Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e., wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes A collaborative and agile work environment with a strong emphasis on teamwork and execution. #LI-Corpay #LI-Hybrid #LI-AM1

This role is essential for maintaining accurate records, ensuring clients are billed correctly, managing billing processes, resolving discrepancies and maintaining effective communication with internal teams. Responsibilities Review and release bills from third-party vendor. Data Assurance and assist with loading data regarding policy/plan updates in our billing system. Ensure the Integrity of Billing Data. Process coverage or enrollment corrections. Discrepancy Resolution by researching and resolve billing issues Act as a Subject Matter Expert to provide guidance and support to colleagues on processing and system functionalities. Assist with special projects. Deliver on all key performance metrics. Other supporting duties as assigned which are reasonably within the scope of the duties in this job classification. Maintain confidentiality of all information and abide with HIPAA and PHI guidelines at all times. Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy. Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times. Reacts positively to change and performs other duties as assigned. Qualifications Associate's degree or 2-5 years of related experience in insurance administration or a similar field Proficiency in Microsoft Office Suite and adept at learning insurance software/systems Excellent oral, interpersonal and written communication skills Exceptional attention to detail Strong analytical, problem-solving skills Flexibility and the ability to multi-task Ability to work independently, with management and/or with other Team Members Excellent interpersonal skills. Must be detail oriented and self-motivated. Excellent customer service skills. Anticipate needs in a proactive manner to increase satisfaction. The Company reserves the right to modify any bonus/commission structure prospectively at any time for any reason. A bonus/commission is not considered earned until it is paid, and the employee remains with the Company at the time of payment Take ownership of job responsibilities by initiating prompt and appropriate follow up and/or action to problems.

A/R Collections Specialist (Biologics/Immunotherapy) The AR Collection Specialist is responsible for providing outstanding customer service while collecting outstanding accounts receivable balances. This position includes adhering to collections work standards, reducing the number of aged items, facilitating the resolution of customer billing issues, reducing accounts receivable delinquencies, and meeting and/or exceeding collections standards. REQUIRED EDUCATION/EXPERIENCE: · High school diploma or equivalent qualification required. · 2+ years' experience working in a healthcare Collection Specialist position. · Profound knowledge of collection techniques and billing procedures · Excellent communication skills, both written and oral · Good level of problem-solving and negotiation skills · Strong understanding of billing and collection processes. · Outstanding communication and interpersonal skills. · In-depth knowledge of laws and policies related to debt collection. · Good administrative skills. ESSENTIAL FUNCTIONS · Develop effective repayment plans. · Follow-up with clients on overdue accounts. · Oversee all monthly payments and refunds. · Respond to client account queries in a timely and professional manner. · Consulting and helping clients with billing and credit problems. · Managing payments and refund operations · Developing measures encouraging timely payments · Reporting on collection operations and customer account updates · Facilitate resolution of customer billing problems with bill initiating department for delinquent accounts. · Make outbound collections efforts including making calls in a professional manner and sending emails concerning outstanding balances in accordance with Collections Standards. · Provide reports to stakeholders as assigned. · Review open accounts for collections efforts to reduce the number of aged items and aged balances in assigned portfolio. POSITION RELATIONSHIPS: · Reports directly to the Senior Revenue Cycle Manager · Subject to a 90-day probationary period Requirements Please complete survey to be considered for this position: ************************************** M7SYDhF/102127 Requirements EEOC Compliance Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Benefits: 401(k) matching Competitive salary Free uniforms Health insurance Opportunity for advancement Paid time off Profit sharing Training & development Vision insurance Our growing recession-proof business is looking to add a Collections Specialist who is hard working, persistent, enjoys helping people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. As a valued member of our office team, you will receive a competitive pay rate, with opportunity to learn and grow. Job Description: We are seeking a seasoned Collection Specialist - primarily focused on past due accounts but will be cross-trained to help support other office accounting functions (Invoicing, payment processing, and answering phones). Must have QuickBooks accounting experience. Additional administrative responsibilities such as filing, creating reports, etc. will be part of the responsibilities as well. Hours: Monday - Friday 8:00am to 5:00pm Primary Responsibilities: Collections & Past Due Accounts Cross-trained to assist in other accounts receivable functions as needed or time permits Update various weekly and monthly collections report Address customers and insurance carriers questions as it relates to payments and billing disputes Answering phones Assist Office Manager and CFO with various misc. office administrative duties and routine tasks Work with Owner and GM on special projects as requested Qualifications: Minimum 2+ years of solid collection experience Must also have experience with billing, payment processing, and answering phones Proficient with QuickBooks and GAAP Intermediate Microsoft Office Suite knowledge - Excel Highly Organized and able to multi-task Trustworthy, Friendly, and Personable Dependable & Reliable Normal Working Hours: FT/Monday Friday 8:00am 5:00pm (occasional longer days as needed) Office Location: Near downtown New Albany, IN Benefits: Competitive Salary - commensurate with experience 9 Paid holidays (eligible after 90 days) 2 Personal Days (eligible after 90 days) Birthday off (or 1 day month of birthday) (eligible after 90 days) 2 weeks paid vacation after 1 year (first year pro-rated depending on hire date) 401k w/3% match (eligible after 1 year) Healthcare Options - medical (1/2 of employees medical paid by employer), dental, and vision (ALL eligible after 60 days) Branded apparel Great professional, casual work environment SERVPRO is an equal opportunity employer and never discriminates based on race, age, ethnicity, sexual orientation, ability, veteran status or gender.

JOIN TEAM TRILOGY Performs functions related to accounts receivable, billing, collections and revenue support to meet company goals. Analyzes accounts receivable aging and individual accounts. Schedule Options 1st shift (8-4:30) Duties and Responsibilities 1. Research accounts as needed for collection activities. 2. Prepares and reviews paperwork for attorney, write-off, and/or cut off processes. 3. Initiate collections calls for aged accounts and customer service to residents, guarantors, and facility customers. 4. Works with billing associates to review accounts and correct account billings as needed. 5. Works with Business Office Managers and/or Executive Directors of each facility or customer to help resolve past due balances. 6. Checks for Medicaid eligibility. 7. Analyzes accounts receivable aging and individual accounts. 8. Assists with special projects as needed. 9. Maintain goals for DSO and cash collected. POSITION OVERVIEW * High School diploma or equivalent. Experience * Three (3) to five (5) years' billing and/or collections experience. Healthcare, senior living industry, pharmacy or long-term care environment preferred. * Minimum one (1) year multi-facility experience preferred. * Framework/Sage experience preferred. * Exemplary computer skills that include knowledge of the Microsoft Office Suite of products. #pharmacy LOCATION US-KY-Louisville Synchrony Home Office 2701 Chestnut Station Court Louisville KY LIFE AT TRILOGY Careers close to home and your heart Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. If you're looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy. ABOUT TRILOGY HEALTH SERVICES As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT. * High School diploma or equivalent. Experience * Three (3) to five (5) years' billing and/or collections experience. Healthcare, senior living industry, pharmacy or long-term care environment preferred. * Minimum one (1) year multi-facility experience preferred. * Framework/Sage experience preferred. * Exemplary computer skills that include knowledge of the Microsoft Office Suite of products. #pharmacy Performs functions related to accounts receivable, billing, collections and revenue support to meet company goals. Analyzes accounts receivable aging and individual accounts. Schedule Options 1st shift (8-4:30) Duties and Responsibilities 1. Research accounts as needed for collection activities. 2. Prepares and reviews paperwork for attorney, write-off, and/or cut off processes. 3. Initiate collections calls for aged accounts and customer service to residents, guarantors, and facility customers. 4. Works with billing associates to review accounts and correct account billings as needed. 5. Works with Business Office Managers and/or Executive Directors of each facility or customer to help resolve past due balances. 6. Checks for Medicaid eligibility. 7. Analyzes accounts receivable aging and individual accounts. 8. Assists with special projects as needed. 9. Maintain goals for DSO and cash collected.

** **Hours: Monday - Friday, 8:00 AM - 4:30 PM EST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $28.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/16/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Schedule: 8am ET to 5pm ET The goal of the Revenue Cycle Billing Specialist is to successfully collect on aging medical insurance claims. Essential Duties and Responsibilities: * File claims using all appropriate forms and attachments * Handle Outbound calls and Maneuver between several different software systems * Research account denials and file written appeals, when necessary. * Evaluate the information received from the client to determine which insurance to bill and attain necessary attachments or supporting documentation to send with each claim. * Ensure the integrity of each claim that is billed. * Document in detail all efforts in CUBS system and any other computer system necessary. * Verify patient information and benefits. Additional Duties and Responsibilities: * Meet specified goals and objectives as assigned by management. * Maintain good working relationships with state and Federal agencies. * Resolve accounts in a timely manner. * Always maintain confidentiality of account information. * Adhere to the prescribed policies & procedures as outlined in the Employee Handbook and Employee Code of Conduct. * Maintain awareness of and actively participate in the Corporate Compliance Program. * Maintain a confidential and orderly remote work area. * Assist with other projects as assigned by management. Educational/Vocational/Previous Experience Recommendations: * High school diploma or equivalent is required. * Formal training in the specialty of Insurance Billing preferred. * Knowledge of all insurance payers preferred. * Ability to effectively work and communicate with patients, co-workers, and management both in person and remote virtual chat environments * Ability to always present oneself in a courteous and professional manner * Ability to stay on task with little or no management supervision * Demonstrate initiative and creativity in fulfilling job responsibilities * Capacity to prioritize multiple tasks using time management and organizational skills. * Proficient PC knowledge and the ability to type 30-40 wpm. Working Conditions: * Remote work from home office, virtual Call Center environment. * Must be able to sit for extended periods of time. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

Back Customer Service Representative - Franklin Square #42-8700 Frankfort, Kentucky, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Franklin Square Branch, Frankfort KY. Market Lexington Work Hours per Week 37.5 Requirements High school diploma or GED required. Cash handling and customer service experience preferred. Job Description Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues. Essential Functions: Excellent Customer Service Perform Customer Transactions Operational and Security Proficiency Identify referral opportunities Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Accepts and accurately processes all financial service transactions. Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. Complies and operates within security and audit procedures. Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Meets established individual referral goals as assigned. Determines appropriate individual/line of business to handle sales opportunities and more complex customer service issues; follow up to ensure customer need was met. Complete outbound customer calls as needed to support the sales and service needs of the Banking Center. Develops and maintains working knowledge of the Bank's products and services. Other Skills and Requirements: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must have strong product knowledge for the level of selling and successfully promoting products expected with position. Ability to write simple correspondence. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Frankfort, Kentucky, United States

**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $28.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/10/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Benefits: 401(k) matching Competitive salary Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Our growing recession-proof business is looking to add a Collections Specialist who is hard working, persistent, enjoys helping people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. As a valued member of our office team, you will receive a competitive pay rate, with opportunity to learn and grow. Job Description: We are seeking a seasoned Collection Specialist - primarily focused on past due accounts but will be cross-trained to help support other office accounting functions (Invoicing, payment processing, and answering phones). Must have QuickBooks accounting experience. Additional administrative responsibilities such as filing, creating reports, etc. will be part of the responsibilities as well. Hours: Monday - Friday 8:00am to 5:00pm Primary Responsibilities: Collections & Past Due Accounts Cross-trained to assist in other accounts receivable functions as needed or time permits Update various weekly and monthly collections report Address customers and insurance carriers questions as it relates to payments and billing disputes Answering phones Assist Office Manager and CFO with various misc. office administrative duties and routine tasks Work with Owner and GM on special projects as requested Qualifications: Minimum 2+ years of solid collection experience Must also have experience with billing, payment processing, and answering phones Proficient with QuickBooks and GAAP Intermediate Microsoft Office Suite knowledge - Excel Highly Organized and able to multi-task Trustworthy, Friendly, and Personable Dependable & Reliable Normal Working Hours: FT/Monday Friday 8:00am 5:00pm (occasional longer days as needed) Office Location: Near downtown New Albany, IN Benefits: Competitive Salary - commensurate with experience 9 Paid holidays (eligible after 90 days) 2 Personal Days (eligible after 90 days) Birthday off (or 1 day month of birthday) (eligible after 90 days) 2 weeks paid vacation after 1 year (first year pro-rated depending on hire date) 401k w/3% match (eligible after 1 year) Healthcare Options - medical (1/2 of employees medical paid by employer), dental, and vision (ALL eligible after 60 days) Branded apparel Great professional, casual work environment SERVPRO is an equal opportunity employer and never discriminates based on race, age, ethnicity, sexual orientation, ability, veteran status or gender.