Customer Service Representative
Account representative job in Marietta, GA
Duration: 26 Weeks, contract to hire
Shift Details: Monday - Friday: 8:00 a.m.-5:00 p.m. *Saturday Flexibility if needed.
Pay Rate: $17.50/hr
JOB DESCRIPTION
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delight our customers at every step of the experience. In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter what your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.
RESPONSIBILITIES
• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess, and resolve problems or issues
• Monitor progress of delivery routes
• Scan haul-away pods and verify stamps
• Process changes or cancellations to delivery orders
QUALIFICATIONS
At a minimum, you'll need:
• Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
It'd be great if you also have:
• High school diploma or equivalent
• 1-year related experience preferably within a call center environment
• Strong customer service skills and the ability to satisfactorily resolve issues
• Solid ability to multitask with exceptional organizational skills
• Ability to thrive under pressure while delivering solutions that exceed customer expectations
JN003
Customer Service Representative
Account representative job in Marietta, GA
We are seeking experienced Customer Service Representatives to join our team in a hybrid capacity based in Atlanta. This role is ideal for professionals with strong call center backgrounds who excel in high-volume environments and consistently deliver a polished, customer-focused experience.
Responsibilities
• Handle 80-100 inbound calls per day in a high-volume call center environment
• Deliver professional, articulate, and effective customer service
• Resolve customer inquiries accurately and efficiently while maintaining a positive experience
• Collaborate with peers and leadership to improve processes and overall service delivery
Requirements
• 3+ years of call center experience in a fast-paced, high-volume environment
• Proven customer service skills with excellent communication and professionalism
• Ability to manage high call volumes while maintaining quality interactions
Nice to Have
• Bachelor's degree strongly preferred (candidates with less experience may be considered with a degree)
• Insurance industry experience is a plus, but not required
SWIFT Payments SME
Account representative job in Atlanta, GA
We are
At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.
Our Challenge
SWIFT technologist is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the role include ensuring that SWIFT provided software is installed, configured, and supported to meet functional, non-functional, and compliance requirements. Requires knowledge for different services provided by the SWIFT network.
Additional Information*
The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Atlanta, GA is Salary: $100K - 115K per annum & benefits (see below).
The Role
Responsibilities
Business Products & Strategy
Financials & Resource Management - financial data and the impact that their role has within a team.
Planning, Execution & Process - Facilitates team planning ceremonies against backlog/prioritized work. Manages risk/dependencies/impediments for one team.
Ability to answer teams Agile/waterfall framework questions.
Test Engineering - testing practices but has not been involved in hands on testing.
DevOps & Release Automation - Basic knowledge of automation and continuous delivery practices. Ability to participate in their role and utilize necessary tools with minimal guidance.
Application & Data Architecture - Possesses an understanding of architecture. Participates in or supports delivery of architecture designs and implementations.
Data Management - Has knowledge of data management practices and technologies but has not been hands on with the development of a data system.
Experience Design - Has a basic understanding of experience design principles and familiar with the brand and accessibility guidelines.
Promotes Collaboration - Collaborates with own team and across teams. Asks questions to obtain views from others.
Influence Decisions - Presents their own point of view with a clear rationale, facts and figures. Clearly displays how their proposed solution or course of action is superior to other options by using facts/evidence to support it.
Achieves Sustainable Results - Tracks the effectiveness of solutions through KPI's. Incorporates technical and financial factors when comparing different approaches to solutions.
Contribute to existing test suites (integration, regression, performance), analyze test reports, identify any test issues/errors, and triage the underlying cause.
Document and communicate required information for deployment, maintenance, support, and business functionality.
The Requirement
5-10+ years in Technology industry
3-5 years hands-on experience in installing patches, maintaining, troubleshoot and testing SWIFT products: SWIFT Alliance Gateway, SWIFT Alliance Access, SWIFT Web Platform, SWIFT Net Link
Able to demonstrate a knowledge of all SWIFT messaging formats.
Demonstrated experience in SWIFT protocols.
Strong communication skills - written, verbal, visual presentations, and effective listening skills.
Ability and desire to think creatively to deliver business results both independently and as part of a team.
Agile Delivery - 1+ years of experience with Agile project delivery.
Risk/Regulatory/Compliance - 3+ year experience managing completion of application related documentation to meet risk, regulatory and compliance requirements.
Infrastructure - Experience with infrastructure upgrade/replacement projects a plus
Industry Formats - Knowledge of ISO20022 Payment Format a plus
Emerging Payments - Knowledge of US RTP, SEPA Instant, Fed Now or relevant Realtime payment processing formats a plus
Preferred Skills:
Experience in Alliance Messaging Hub a plus
Good understanding of the SDLC lifecycle
Experience with SWIFT Hardware Security Modules
We offer:
A multinational organization with 58 offices in 21 countries and the possibility to work abroad
15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days)
A comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability
Flexible hybrid policy
RRSP with employer's contribution up to 4%
A higher education certification policy
On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms
A truly diverse, fun-loving and global work culture
S YNECHRON'S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Customer Service Representative
Account representative job in Douglasville, GA
Job Title: Customer Service Representative - Manufacturing Focus
This position serves as the primary point of contact for customers, providing exceptional service and support throughout the order lifecycle. Responsibilities include quoting, order processing, addressing inquiries, and ensuring customer satisfaction. The role requires strong communication skills, attention to detail, and the ability to work collaboratively with internal teams and external partners. Operates under moderate supervision, applying established procedures to resolve routine issues and deliver consistent, high-quality service.
Key Responsibilities:
Maintain accurate customer account information and assist in gathering forecast data when available.
Respond promptly to customer inquiries and build strong relationships to ensure a positive experience.
Manage customer quotations, sales orders, purchase orders, schedule changes, and cancellations for both direct customers and distributors.
Collaborate with the sales team to support non-standard quotes and optimize pricing for direct and negotiated opportunities.
Ensure accuracy in order entry and coordinate with production to confirm ship dates and delivery commitments.
Utilize ERP/data management systems to enter orders, track inventory, and monitor order status.
Follow up on delivery inquiries, work closely with shipping teams, and assist in scheduling transportation when needed.
Prepare daily and monthly reports for management, including scheduling updates, quote/order summaries, strike rates, fabrication analysis, and sales forecasts.
Generate and organize documentation (orders, quotes, correspondence) for quality and production teams to translate customer requirements into shop orders.
Support marketing and sales initiatives by preparing literature, sample packages, and coordinating trade show activities.
Handle incoming calls and route inquiries to appropriate departments as necessary.
Maintain excellent attendance and punctuality.
Qualifications:
2-4 years of experience in customer service, inside sales, or related roles within a manufacturing environment.
High school diploma or equivalent (additional technical or business coursework preferred).
Strong organizational skills, attention to detail, and ability to manage multiple priorities.
Familiarity with ERP systems and basic reporting tools.
Excellent communication and problem-solving skills.
Hospice Sales Representative
Account representative job in Cartersville, GA
Are you a compassionate and driven sales professional with a passion for connecting people to quality end-of-life care? We are looking for a dedicated Hospice Sales Representative to join our team in the Cartersville, GA area.
In this critical role, you'll be responsible for promoting our hospice services, building strong relationships with healthcare professionals, and ensuring that patients and their families have access to the compassionate care they deserve. This is an opportunity to make a real impact on people's lives while being part of a supportive and tight-knit team.
What You'll Do
Develop and execute sales strategies to promote Blue Summit's hospice services.
Build and maintain relationships with physicians, case managers, hospitals, assisted living facilities, and other key healthcare providers.
Represent Blue Summit at community events and networking opportunities to enhance brand awareness.
Collaborate with our clinical and admissions teams to ensure a smooth transition and seamless care coordination for new patients.
Stay informed on industry trends and competitor activities to identify new growth opportunities.
What We're Looking For
3-5 years of successful experience in hospice or home health sales.
A strong, established network within the Cartersville or surrounding areas.
Excellent relationship-building and communication skills.
Genuine compassion for patients and families navigating end-of-life care.
A Bachelor's degree in a related field is preferred.
Why Join us?
We offer a culture that values recognition, growth, and stability. In addition to a fulfilling career where you'll make a tangible difference, you'll receive:
Competitive Compensation: Earn additional monthly bonuses based on your production.
Comprehensive Benefits: Access to health, dental, and vision insurance.
Financial Wellness: A 401(k) retirement plan.
Work-Life Balance: Generous paid time off, holidays, and a flexible schedule.
Supportive Culture: Be part of a mission-driven team that cares deeply about each other.
If you are a motivated and empathetic individual ready to build a fulfilling career while making a real impact, we encourage you to apply today!
Trade Sales Representative
Account representative job in Atlanta, GA
Top building material commpany is currently seeking Trade Sales Representative to cover the Greater Atlanta market. They carry some of the top window lines in the industry which makes them the absolute first choice for contractors, builders and remodelers. This position is responsible for establishing new business and maintaining customer relationships with residential contractors, builders, architects, remodelers and other professionals in the construction / building material industry.
The right candidate for this position is required to have a hunter mentality and be eager and ready to learn the business. The candidate will be responsible for building relationships with a customer base that buys from them on a consistent basis.
Experience with windows and other building materials is preferred, but not required.
Other Requirements:
· Exceptional verbal and written communication skills
· Clean driver's license
· A hunter with a track record of prospecting for new business
College degree preferred, but not required.
Head of Payments
Account representative job in Atlanta, GA
Our client, a fast-growing SaaS provider in the healthcare industry, is seeking a Head of Payments to lead the long-term payments strategy and transformation. This role will shape the business's evolution from a payment gateway integration model toward becoming an ISO or PayFac, while driving adoption, monetization, and operational excellence across multiple product lines.
Key Responsibilities
Define and execute the payments strategy, including transition from gateway integration to ISO/PayFac model.
Build and lead payments teams, covering risk, underwriting, operations, and vendor management.
Own partnerships and negotiations with payment providers, ensuring scalability, compliance, and profitability.
Collaborate cross-functionally with product, sales, and marketing to embed integrated payments into the go-to-market approach.
Take full P&L ownership of the payments function, driving revenue, cost optimization, and long-term enterprise value.
Ideal Candidate
7 - 10+ years' experience in the payments SaaS industry; healthcare experience is a plus.
Proven expertise building or scaling ISO/PayFac infrastructure and managing risk/underwriting teams.
Strong track record in SMB eCommerce and medium-to-high-risk merchant environments.
Experience working cross-functionally with sales, product, and customer success on strategic initiatives.
Commercially driven, analytical, and comfortable operating in a fast-paced, evolving environment.
Architectural & Design Sales Rep - Atlanta, GA
Account representative job in Atlanta, GA
Architectural & Design Sales Representative - Atlanta, GA (Remote)
Job Type: Full-time
Compensation: $60K+ annually (uncapped commission structure) (Base + Commission + Performance Bonuses)
Tile Club is one of the fastest-growing online tile companies in the U.S., and we're looking for an experienced, driven, well-connected, and design-savvy sales professional to join our expanding team in Atlanta, GA.
Tile Club, headquartered in California, is a leading nationwide e-commerce supplier of premium tile, natural stone, and glass products. Our curated collection showcases unique, globally sourced materials known for their beauty, craftsmanship, and design versatility. We are celebrated for our unique designs, innovation, outstanding quality, and commitment to delivering an exceptional customer experience.
As a fast-growing online retail brand, Tile Club combines cutting-edge web tools with personalized support tailored to the needs of the architecture and design community. We proudly serve clients in all 50 U.S. states and overseas, bringing world-class tile solutions to projects of every scale.
This is your opportunity to join a high-energy, design-forward team with room to grow.
What You'll Do
As our Architectural & Design Sales Representative, you'll be responsible for building and nurturing relationships with key influencers in the A&D community-interior designers, architects, specifiers, builders, and developers-to drive project specifications and product adoption throughout the state of Georgia.
Key Responsibilities:
Develop strong, trust-based relationships with architects, designers, builders, contractors, and developers.
Generate sales growth through strategic outreach, in-person meetings, and virtual presentations.
Influence early-stage project specifications with Tile Club's unique product offerings.
Provide expert consultation on tile, stone, and surface products to meet project requirements.
Maintain and grow relationships with an existing book of business while actively pursuing new accounts.
Conduct in-office presentations and CEU events for A&D firms.
Manage and maintain product sample libraries at design and architecture firms.
Monitor competitive activity and market trends to support strategic selling.
Provide daily reports, maintain project files, and participate in weekly team meetings.
Travel locally to meet with clients 4-5 days/week; Fridays typically reserved for planning/admin.
What We're Looking For
Qualifications:
Bachelor's degree in Architecture, Design, Marketing, Business, or a related field; or equivalent experience.
5+ years of sales experience in the A&D or Hospitality community, ideally within the tile, stone, or flooring industry.
Established network of architects and designers within the Georgia market.
Strong technical understanding of hard surface materials and their applications.
Comfortable leading presentations, product knowledge sessions, and trade shows.
Active industry memberships (IIDA, ASID, AIA, CSI) are a plus.
Skills & Competencies:
Energetic self-starter with a passion for design and architecture.
Strong communication, presentation, and relationship-building skills.
Ability to self-source leads through a combination of cold calling and networking
Detail-oriented, organized, and able to manage multiple ongoing projects.
Proficiency in Google Workspace (Gmail, Google Drive, Google Docs, etc.).
Proficiency in and ability to learn new CRM systems.
Strong work ethic with a drive to succeed
Proven outside or field sales experience with a track record of hitting or exceeding sales goals.
Ability to lift and transport tile samples (up to 40 lbs).
Valid driver's license and ability to travel
What We Offer
Compensation & Benefits:
Competitive base salary + uncapped commission + performance bonuses
Health, dental, vision, and disability insurance
Paid time off (vacation, sick leave)
Expenses Reimbursement (gas, cell phone, travel, etc)
Employee discounts on products
Opportunities for professional development and industry networking
Work Schedule:
Full-time | Monday-Friday
8-hour shifts
Primarily on the road with occasional remote/office work
Apply If You Are:
A proven sales professional in the A&D or building materials industry
Passionate about design, detail, and relationship-based selling
Ready to work with a fast-paced, innovative team and leave your mark on exciting projects
Join Tile Club and become part of a brand that's not only changing the way tile is sold but also how it's imagined.
To apply, please submit your resume and a brief cover letter highlighting your experience in architectural sales and your interest in Tile Club.
Account Service Rep
Account representative job in Atlanta, GA
**Account Service Representative - Corporate Contracts:** The primary focus of the Account Service Representative is to provide contract support to Account Managers and Sales Leadership. This position will report to the Manager, Sales Support. Expected salary is $50,000
**What You'll Do:**
+ Manage contracting process from pricing request form (PRF) through contract execution, including generating contract proposals, drafts, amending existing agreements, redlining process, approvals, and final agreements checking for accuracy and completeness.
+ Ensuring all contracts, exhibits, and amendments templates are up to date and accurate.
+ Track contract status, approvals, and signatures to ensure timely execution
+ Work with Legal department to discuss and work through contract language.
+ Data input and management: Accurately enter, update, and maintain data in the Compliance tool.
+ Support training for Account Management and is the subject matter expert for Salesforce contract process to ensure approvals are set up and are accurately reflected.
+ Drive optimization and process improvement while applying best practice methodologies.
+ Aid in conflict resolution.
+ Additional duties and projects as assigned.
**What We're Looking For:**
+ Bachelor's Degree.
+ Knowledge of contracting policies, legal requirements, and best practices.
+ Excellent communication (written and verbal) and interpersonal skills.
+ A well-organized individual, able to adapt and adjust to different daily tasks, detail oriented, and ability to prioritize multiple projects.
+ The ability to learn new programs, software and reports quickly, must have a working knowledge with Microsoft Office, specifically with Word, Excel & Outlook.
+ The ability to collaborate with others as well as work independently.
+ The ability to adapt quickly to changes in business climate.
+ Excellent problem-solving skills, research/investigate to find resolution.
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Billing Specialist-EXPIRED 12/3/2025
Account representative job in Decatur, GA
Multiple positions available - APPLY TODAY!
Salary Range: $17.68 - $26.92/hour depending on experience
Grade: 8 Job Code: 21140 FLSA: Nonexempt
Essential Functions:
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Prepares and processes utility service bills; reviews billing charges and meter readings; prepares and submits billing and usage reports; prepares bills for mailing; and maintains and updates all files and accounts.
Processes payments for utilities and other fees and services; receives monies from customers by check, cash, and credit card; documents payments received; balances cash drawer daily; and prepares bank deposits.
Performs customer service functions; provides information and assistance regarding utility billing, payments, or other issues; responds to routine questions, complaints, or requests for service; initiates problem resolution; conducts research; recommends solutions; and conducts follow-up to ensure customer satisfaction.
Assists in maintaining and monitoring accounts receivable; troubleshoots problems and errors; resolves order and invoice disputes; and works with other County departments to reconcile issues as needed.
Minimum Qualifications:
High school diploma or GED; two years of experience in billing, accounts receivable, or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Specific License or Certification Required: None.
Supplemental Information:
*To be considered for this position, you must pass a pre-hire assessment. Qualified applicants will receive a link via email to take the assessment. Please check your spam/junk folder.
You will be evaluated on Data Entry, MS Excel, MS Word, Math and Proofreading. Please read and follow all instructions before beginning each assessment module. The time limit for each assessment module will be displayed on the screen, and are listed below:
Module Time Limit Passing Overall Score
Data Entry 3 minutes
6000 Net Key Strokes per hour
MS Excel 15 minutes
70%
MS Word 15 minutes
70%
Math 15 minutes
70%
Proofreading 15 minutes
70%
____________________________________________________
TOTAL TIME: 63 minutes
*Offer is contingent upon the successful completion of a background investigation and pre-employment physical and a drug/alcohol screen.
Position posted until a viable pool of candidates has been established. This posting is to fill the current vacancies and to establish an eligibility list to fill any future vacancies that may occur in the next 6 months.
Auto-ApplyBilling Coordinator
Account representative job in Smyrna, GA
JOIN A LEADING HEALTHCARE COMPANY
At Curant Health, our vision is personalized healthcare driven by choice and defined by value. As a Curant Health employee, your role is to deliver on that vision every day by delivering excellent Customer Service, Personalized Care, Accountability, Innovation, and Integrity. You take initiative, set goals, and solve problems while collaborating with friends and colleagues. Together, we make a meaningful impact on our patients' lives.
In return, Curant Health is committed to providing you competitive pay, excellent benefits, and an opportunity to make a difference each day as we strive to reach our vision to be the preferred health care partner by excelling in quality, service, and affordability.
Summary
The Billing Coordinator is responsible for managing and overseeing the billing and collection process for pharmacy claims, including insurance reimbursements and patient payments. This role also provides clerical support by sorting and filing both paper and electronic reports. The Billing Coordinator works closely with the department manager to identify and implement strategies that ensure data accuracy and integrity. Additionally, this position provides backup support to other team members within the department to ensure continuity of operations.
Responsibilities
Process Insurance Claims: Submit, monitor, and manage pharmacy claims to third-party payers, including commercial insurance, Medicare, and Medicaid.
Monitor aging reports and follow up on unpaid or partially paid claims and patient balances.
Investigate and correct errors in billing submissions and refile or appeal denied claims as needed.
Generate patient invoices, explain charges, and collect payments while maintaining excellent customer service.
Accurately post payments received from insurance companies and patients to appropriate accounts.
Regularly reconcile accounts receivable balances to ensure accuracy and identify discrepancies.
Communicate with payers to verify coverage, clarify issues, and expedite claim resolutions.
Maintain accurate and organized records of billing activities in compliance with HIPAA and pharmacy regulatory standards.
Qualifications
Pharmacy claims adjudication experience preferred.
Pharmacy technician experience preferred.
Associate's or Bachelor's degree in Accounting preferred.
2+ years of Accounts Receivable experience preferred.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why Work for Us?
We offer competitive pay, paid holidays, benefits, paid time off, and a work/life balance. Not only that, but we also offer paid parental leave, recognition programs, promotion opportunities, a comprehensive training program to enhance your career, and employee prescription discounts.
Our Core Values consist of ICARE: Integrity, Communication, Accountability, Relationships, and Excellence, and we take pride in you embodying those traits.
Curant Health is an equal opportunity employer.
Billing Coordinator
Account representative job in Roswell, GA
City of Roswell, Georgia
***********************
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this .
Billing Coordinator
Department: Finance
Pay Grade:
FLSA Status: Non-Exempt
Job Code: F370
JOB SUMMARY
The purpose of this classification is to perform complex administrative, technical, and analytical duties related to utility, property tax, and general billing operations for the City. The position is responsible for maintaining accurate customer accounts, ensuring timely billing and collections, reconciling payments, and preparing monthly and annual reports for management review. The Utility and Tax Billing Coordinator works closely with Accounting, IT, and other departments to ensure compliance, data accuracy, and efficiency across billing systems and revenue collection processes.
ESSENTIAL JOB FUNCTIONS
Administers all aspects of the City's utility, property tax, and general billing operations, including account setup, maintenance, billing, adjustments, and collections.
Generates and reconciles monthly bills for water, sewer, sanitation, stormwater, property taxes, and other City revenue programs.
Reviews account data for accuracy, performs reconciliations, and ensures compliance with established billing schedules, rates, and accounting standards.
Coordinates with Resident and Business Services, Public Works, and other departments to process service orders, meter changes, and rate updates.
Processes billing adjustments and credits; ensures accuracy of rates, service codes, and account balances.
Reviews property tax digest updates and ensures correct assessment, exemption, and supplemental billing.
Coordinates bill printing and distribution with third-party vendors; reviews samples for accuracy and authorizes release.
Oversees returned payments, NSF checks, and related account corrections; applies service charges and initiates follow-up with customers.
Manages collection efforts for delinquent utility, tax, and other City receivable accounts:
Prepares collection notices and payment arrangements;
Monitors aging reports and payment activity;
Coordinates with Finance and Legal on outstanding balances and lien processing;
Provides customer support and negotiates payment solutions while maintaining compliance with City policies.
Compiles and analyzes monthly billing, collection, and reconciliation reports for inclusion in the Finance Department's Monthly Business Review .
Prepares annual billing and collection summaries for audit, ACFR reporting, and performance tracking.
Supports management with forecasting, variance analysis, and trend identification related to revenues, delinquencies, and consumption.
Assists with testing, validation, and process improvements during system upgrades or software implementation.
Maintains accurate and complete records of account activity, adjustments, and correspondence.
Provides high-quality customer service, responding promptly to inquiries, billing questions, or disputes.
Performs other related duties as assigned.
MINIMUM QUALIFICATIONS
Education and Experience:
Requires a high school diploma or GED; supplemented by three (3) years of progressively responsible experience in utility billing, property tax, or general billing and collection functions within a municipal or governmental setting. An associate degree in Accounting, Finance, Business Administration, or a related field is preferred.
Licenses or Certifications:
None required; certification in governmental accounting, revenue collection, or utility billing preferred.
Special Requirements:
None
Knowledge, Skills and Abilities:
Knowledge of municipal utility billing, property tax, and general billing practices, procedures, and regulations.
Knowledge of accounting principles and best practices for financial reconciliation and cash handling.
Skill in preparing, reviewing, and balancing complex billing and collection reports.
Proficiency in Microsoft Excel, financial software, and data analysis tools.
Strong analytical, research, and problem-solving skills to resolve discrepancies or account issues.
Excellent organizational skills and attention to detail, with ability to manage multiple deadlines.
Ability to prepare clear and concise financial and operational reports for management review.
Ability to work collaboratively with other departments, financial institutions, and external vendors.
Strong customer service and communication skills, with professionalism in handling sensitive financial matters.
Ability to maintain confidentiality and integrity in all fiscal operations.
PHYSICAL DEMANDS
The work is sedentary to light which requires the ability to exert light physical effort, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Tasks also require the ability to perceive and discriminate colors or shades of colors, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally.
WORK ENVIRONMENT
Work is regularly performed without exposure to adverse environmental conditions.
The City has the right to revise this job description at any time. This description does not represent in any way a contract of employment.
The City of Roswell, Georgia commits to a policy of equal employment opportunity for applicants and employees, complying with local, state and federal laws. The City's policy is to employ qualified persons without discrimination regarding race, creed, color, religion, age, sex, country of national origin, marital status, disability, sexual orientation, gender identity, genetic information, political affiliation, ethnicity, or status in any other group protected by federal/state/local law.
Auto-ApplyBilling Coordinator
Account representative job in Atlanta, GA
The billing coordinator receives work orders from technicians and prepares the actual invoice by reviewing repair notes, parts, and labor for accuracy or amendments before applying any additional charges, special rates, or discounts prior to invoicing. The billing coordinator also manages outstanding work in progress and processes any work orders that have special requirements for billing. The billing coordinator posts time for their assigned technicians and approved their payroll in ADP.
Job Description
Process work orders.
Posts labor and does payroll
Contact customers to receive PO numbers.
Monitor work in progress according to procedure.
Communicate with customers regarding billing issues or purchase order requests.
Run credit card payments for COD customers
Requirements
Skills\/Responsibilities
Microsoft Office skills required
NDS or similar operating system knowledge
Excellent data entry, typing, and ten key skills required
Review work orders and process for billing
Continuous attention to detail and accuracy is a must
Results driven
Must be capable of multi\-tasking in a fast\-paced environment
Must work well in a team environment as well as independently
Must have a professional demeanor and excellent customer service skills (which includes interacting positively with customers and team members).
Assist in backing up service phones if necessary.
Work Experience Requirements
2\-3 years relevant experience
Education
High School Diploma or GED
Work Conditions\/Physical Demands
This position is in an office setting and the noise level is generally low
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Collections Specialist
Account representative job in Kennesaw, GA
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
Collabera listed in GS 100 - recognized for excellence and maturity
Collabera named among the Top 500 Diversity Owned Businesses
Collabera listed in GS 100 & ranked among top 10 service providers
Collabera was ranked:
32 in the Top 100 Large Businesses in the U.S
18 in Top 500 Diversity Owned Businesses in the U.S
3 in the Top 100 Diversity Owned Businesses in New Jersey
3 in the Top 100 Privately-held Businesses in New Jersey
66th on FinTech 100
35th among top private companies in New Jersey
***********************************************
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Collections Representatives
The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. Works an established list of accounts on an automated collections system and/or auto-dialer. This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. Understands and educates customers on account terms and alternate payment programs and methods. Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections.
Qualifications
Required Skills:
1. Excellent communication skills
2. Customer Service focus
3. Ability to understand and discuss personal and financial difficulties
4. Ability to recommend and negotiate payment arrangements
5. Demonstrated ability to work in a fast paced environment
6. Strong computer skills
Desired Skills:
1. Previous collections experience
2. Previous customer service experience
3. Strong negotiation skills
Additional Information
Czaria Abaloyan
************
Billing Specialist
Account representative job in Alpharetta, GA
At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We're a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.
Role Overview
The Billing Specialist serves as the primary point of contact for customer billing inquiries, account maintenance, cancellations, and payment resolution. This role supports high-volume customer interactions through phone, chat, and email, delivering exceptional service while ensuring billing accuracy. The ideal candidate has strong communication skills, attention to detail, and the ability to navigate multiple billing and CRM systems efficiently in a fast-paced environment.Key Responsibilities
Process billing updates, account changes, cancellations, and refunds in internal systems.
Respond to customer billing inquiries via phone, chat, and email with professionalism, clarity, and timely follow-up.
Review and resolve failed or past-due payments using Stripe.
Verify and apply customer billing discounts accurately across systems.
Maintain accurate logs, trackers, and documentation of all customer interactions.
Collaborate with Sales, Support, and Accounting teams to resolve issues and ensure smooth customer experiences.
Support monthly chain billing activities including payment confirmation, reconciliation, and account updates.
Qualifications
0-2 years of customer-facing billing, customer support, or financial operations experience preferred.
Experience with Salesforce, Stripe, and Excel-based trackers preferred.
Bachelor's degree in related field or equivalent experience preferred.
Skills:
Strong customer service and communication skills (phone and written).
High attention to detail and accuracy in billing, documentation, and data entry.
Ability to multitask and remain organized while handling high-volume interactions.
Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or in the future. PDI Technologies is unable to offer visa sponsorship for this role.
Behavioral Competencies
Ensures Accountability: Takes responsibility for commitments and communicates work status.
Plans and Aligns: Organizes tasks to meet organizational goals and supports project timelines.
Tech Savvy: Utilizes relevant technologies and adapts to innovations in business applications.
Optimizes Work Processes: Continuously improves work efficiency and quality.
Action-Oriented: Approaches tasks with energy, urgency, and enthusiasm.
PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.
Auto-ApplyLegal Billing Specialist
Account representative job in Atlanta, GA
McMichael Taylor Gray, LLC is seeking a Legal Billing Specialist for our Peachtree Corners, GA office location. The ideal candidate will have prior billing experience in foreclosure/default services. Law firm experience working in the default services industry is preferred. Candidate must possess excellent computer skills, outstanding verbal and written communication skills and impeccable attention to detail.
Requirements
Responsibilities:
Prepare and issue invoices for all billable services and costs, including, but not limited to: Milestone, Hourly, Pass-Through, OTA's.
Adhere to all firm, department and client billing guidelines and deadlines.
Respond to both internal and external communications in a professional and efficient manner.
Maintain correspondence with other departments as well as team members to obtain all necessary documentation.
Ensure all client systems are updated daily.
Review, analyze, and ensure compliance with billing processes and procedures.
Maintain files and records of billing and invoicing documentation.
Maintain a consistent workload and keeping all billing steps up to date.
Abide by the FNMA/FHLMC Attorney Fee schedule guidelines
Skills & Abilities:
High school diploma or equivalent required; Bachelor's degree in a related field preferred.
A minimum of 1 - 3 years of experience in lender bankruptcy processing or other default services processing within the legal domain.
Preferably familiar with client systems like Case Aware, Black Knight, and Tempo.
Proficient in MS Office applications, including Outlook and Teams.
Demonstrates a keen eye for accuracy and attention to detail.
Capable of effectively prioritizing tasks and meeting tight deadlines.
Prioritize tasks effectively in a fast-paced, high-volume environment.
Demonstrate ability to work both independently and collaboratively within a team.
Deliver exceptional internal and external customer service.
Possess excellent professional communication skills for written and verbal interactions with all levels of personnel, including managers, attorneys, clients, and external vendors.
ABOUT MCMICHAEL TAYLOR GRAY, LLC
McMichael Taylor Gray, LLC (“MTG”) is a full-service default and creditors' rights law firm delivering quality, cost-effective legal services for financial institutions throughout most of the Eastern United States. The founding partners of MTG established a forward-thinking, client focused law firm, centered on an unwavering commitment to the following core values:
Excellence
Integrity
Honesty
Respect
A successful candidate must pass a background check and be able to provide two professional references. All candidates will be subject to pre-employment screens and confirmation of eligibility to work in the United States. Candidates may also be subject to criminal and/or credit history checks and reference checks depending on the nature of the position for which they are applying. Consideration for employment with McMichael Taylor Gray LLC is conditional upon successful completion of these required standards.
McMichael Taylor Gray, LLC is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Salary Description $45,000 - $60,000 depending on experience
Commercial Collectors
Account representative job in Atlanta, GA
Full-time Description
Sequium Asset Solutions is the industry's most progressive and advanced Debt Collection Servicer. Our mission is to provide uncompromising operational excellence by setting the highest standards in service and reliability, through the application of our five core values: Leadership, Training, Talent Acquisition, Rewards and Technology. At Sequium, Tomorrow is Today.
Sequium has an immediate need to fill several Collector positions, for our New Hire Training class that begins November 17, 2025, at our Altanta location. In this position you will will be responsible for managing and collecting outstanding accounts receivable balances from business clients. This role requires excellent communication, negotiation, and analytical skills to resolve payment issues while preserving positive customer relationships. Sequium offers a respectfully, encouraging environment with growth opportunities.
Qualified candidates will have a minimum of 2+ years of experience in commercial collections or business-to-business (B2B) account management.
$17 - $20/hour (Based on Experience + monthly bonus opportunity)
Hours (after training) Monday-Friday 8:30-5:30
Paid training
Full Benefits
Paid Time Off
401K
Referral Program
Tuition Reimbursement
Bilingual Spanish Openings Also AvailableOffice Location: Atlanta (Vinings), GA Remote opportunity after 60 days in office EOE M/F/V/D b/g check, drug screening required
Sequium Paying for Performance Salary Description $17-$20/hr plus bonus opportunity
Legal Collections Specialist
Account representative job in Marietta, GA
We are seeking a seasoned Legal Collections Specialist to join our high-performing legal recovery team. This role is tailored for professionals with direct experience performing debt collection within a legal environment, including pre-litigation, active litigation, and post-judgment accounts.This is a production-focused role that requires strong case management, compliance adherence, and the ability to engage consumers professionally and effectively to resolve outstanding balances.Ideal Candidate Profile:
Minimum of five (5) years of experience in legal collections with verifiable references
Proven track record of working legal-stage portfolios, including familiarity with court procedures, timelines, and post-judgment enforcement strategies
Strong negotiation, documentation, and communication skills
Results-driven and self-directed, with the ability to manage a high volume of tasks daily
Proficiency with case management systems and collections software
Key Responsibilities:
Manage and advance a portfolio of legal-stage accounts from pre-litigation through post-judgment
Conduct consumer outreach via phone, email, and other approved channels to negotiate and secure resolutions
Accurately document all account activity in compliance with internal policies and applicable laws
Coordinate with attorneys and litigation teams to ensure timely movement of cases
Meet or exceed monthly recovery targets while maintaining high-quality work standards
What We Offer:
Competitive compensation structure including base pay and performance incentives
Supportive and professional team culture focused on measurable success
Clear advancement pathways for high performers
Standard Monday through Friday schedule (no weekends or extended hours)
Location: Marietta, Ga
This is an opportunity to bring your legal collections expertise into a performance-oriented environment where professionalism, compliance, and results are the standard. If you're ready to operate at the next level, we encourage you to apply.
Auto-ApplyCollections Specialist (Credit Manager)
Account representative job in Atlanta, GA
Dallas, TX, USKansas City, MO, USWashington DC, DC, USChicago, IL, USAtlanta, GA, US Dec 25, 2025 Dentons US LLP is currently recruiting for a Collections Specialist (Credit Manager). This position will communicate directly with key personnel within the Firm and our clients and their organizations to identify issues and promote solution-based problem solving. This position reports to the DUS Senior Credit Manager and communicates regularly with the Firm's management team.
**Responsibilities**
+ Manages the Firm's collection processes/account maintenance at a regional level.
+ Provide excellent and thoughtful client service to hundreds of Firm clients
+ Works closely with the Firm's billing attorneys and professional staff to bring resolution to the Firm's most sensitive and complicated collection issues.
+ Is in direct contact with the Firm's clients, including their highest level of management.
+ Act as a resource to other Credit Managers.
+ Partner with collections/accounting staff in other Dentons Offices for updates on open items.
+ Other duties as may be assigned to fully meet the requirements of the position.
**Experience & Qualifications**
+ Bachelor Degree or equivalent experience required.
+ Preferred background includes interaction with senior management personnel.
+ Business collection or law firm experience would be a plus.
+ Expertise with Elite Enterprise, 3E, Aderant, EHUB preferred
+ Expertise with ARCS recommended
+ Proficient in Microsoft Excel and Word
+ Ability to build solid working relationships with Firm professionals while accomplishing the Firm's financial goals
+ Must demonstrate the strong problem solving, interpersonal and analytical skills necessary to unravel complicated accounts and issues
**Salary**
Chicago Only DOE: $95,840 - $119,800
Washington, DC Only DOE: $99,680 - $124,600
Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses.
_Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records._
_If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at *************** or contact us at *************************************._
**About Dentons**
Redefining possibilities. Together, everywhere. For more information visit ***************
**Nearest Major Market:** Dallas
**Nearest Secondary Market:** Fort Worth
Collections Specialist
Account representative job in Gainesville, GA
Mansfield Service Partners is looking for a Collections Specialist for our Gainesville, GA location.
The Collections Specialist is responsible for minimizing risk to the company by resolving past due balances (debits and credits), monitoring credit holds, and making decisions to release or hold product and/or services based upon the parameters set forth by the Collections or Credit management teams. Additional responsibilities include collaborating with internal departments to resolve issues and reporting overall results to company stakeholders (internal and external).
Responsibilities
Past Due Balance Management and Reporting
Own front-line collections, contacting customers regarding debit and credit balances beyond the due date
Transmit any documentation needed to resolve past due balances
Log all collection activity and relevant comments into the accounting system
Provide metrics reporting (recorded) for balances 1 day past due and greater
Ensure reporting is accurate and detailed
Investigate historical data for resolution of over and short payments, disputed items, and unapplied payments, working with other internal departments when needed
Communicate with internal customers to investigate and resolve debit and credit balances
Communicate potential inability to fuel (due to credit restrictions) to all internal customers including Sales, Operations, and Dispatch
Data Analysis
Possess analytical skills to assimilate information making sound business decisions quickly and accurately
Utilize all systems and programs to analyze data, and report results
Possess knowledge of accounting and operations systems to determine and resolve any internal, set-up, contract, or billing issues
Possess a general understanding of credit files, security options, and insured accounts
Advise the Credit team of any needed increases in limits to prevent balances from exceeding limits
Understand when to escalate to management and sales to advise of cash flow issues and prevent holds
Assess exposure and compare to allowable limit to determine if credit is available for various energy products and services, obtaining approval to exceed credit limits and set parameters
Possess a working knowledge of Excel including pivot tables and lookups
Customer Service & Negotiation
Maintain excellent customer relations through professional conduct and timely, accurate responses
Notify internal customers of any accounts with ongoing issues leading to potential risk or credit hold status
Exhibit and encourage team spirit and collaboration
Communicate clearly with respect and courtesy at all times, both verbally and written, with correct grammatical usage
Customize communications and processes relative to both internal and external customers
Initiative
Embrace and exude the core values of Mansfield Oil Company: Teamwork, Conscientiousness, Innovation, Integrity, Personal Service, and Excellence
Execute the goals and expectations of the department and role with a willingness to invest additional time to achieve these goals
Own personal and professional growth including being open to coaching and recognizing training opportunities to enhance performance and skills
Develop prevention strategies to eliminate problems before they occur
Plan before taking action to ensure that the most successful process is utilized
Evaluate performance during the day and make appropriate adjustments to achieve goals
Position Requirements
Formal Education & Certification
High School diploma or equivalency required
Knowledge & Experience
Must be fluent in English
Proficiency in Microsoft Office Suite
Intermediate proficiency in Excel including vlookups and pivot tables
One-year minimum B2B collections experience or related skills required
Qualifications and Characteristics
Excellent organizational and time management skills
Strong analytical and problem-solving skills
Able to multi-task effectively and prioritize tasks according to the level of importance
Excellent communication skills (both written and verbal)
Self-motivated, self-starter with strong attention to detail
Able to perform in a fast paced, team-oriented environment
Ability to stay organized on multiple projects while performing accurate work
Work Environment
40-hour on-site work week
Sitting for extended periods of time
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components
Benefits
Comprehensive benefit package (health, dental, vision, Company paid: Life insurance, STD and LTD)
401(k) plan with company match
Paid Time Off that includes vacation days, sick leave, 8 paid holidays, 2 floating holidays and a paid day for volunteering at a non-profit agency
Parental Leave
Tuition Reimbursement
Insurance Discount Programs
Chaplain Program
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.