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Account representative jobs in Maryland - 1,267 jobs

  • Commercial Lines Client Service Rep

    Summit Bridge Partners 4.5company rating

    Account representative job in Baltimore, MD

    About the Role The Commercial Lines Client Service Representative plays a vital role in supporting our commercial clients and ensuring their insurance needs are met with professionalism and care. As the primary point of contact for business clients, you will deliver exceptional service, provide expert guidance on commercial coverage, and maintain strong client relationships. This position is key to sustaining our reputation for excellence and driving client retention. Key Responsibilities ● Provide timely and professional assistance to commercial clients regarding their insurance policies, including coverage questions, billing inquiries, and policy changes. ● Process new business applications, renewals, endorsements, audits, and cancellations accurately and efficiently. ● Proactively identify client needs and recommend appropriate coverage options or enhancements to protect their business. ● Maintain accurate client and policy information in the agency management system. ● Assist in the claims process by guiding clients and collaborating with carriers to ensure fair and timely resolution. ● Coordinate with producers and underwriters to deliver comprehensive solutions for complex commercial accounts. About the Candidate The ideal candidate has a strong background in customer service and experience working with commercial insurance accounts. They excel at building lasting relationships with business clients and explaining complex coverage in clear, understandable terms. Highly organized and detail-oriented, they thrive in fast-paced environments and manage multiple priorities with accuracy. Their proactive communication and commitment to service excellence make them an invaluable member of the team. Qualifications Experience: 2+ years in a customer service role, preferably within commercial insurance. Active P&C license preferred but not required with the right experience Strong written and verbal communication skills Tech-savvy, detail-oriented, and organized Experience with an agency management system is a plus. Team-first mentality with a proactive and collaborative attitude Compensation & Benefits Competitive base pay range of $60,000 to $80,000 Full benefits package including health insurance and retirement contributions Free parking Work Environment In-office role (Monday to Friday schedule). Communication channels include phone, email, and team collaboration platforms Small team with supportive culture and a mix of independent and group tasks
    $60k-80k yearly 4d ago
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  • Customer Service Representative

    Arata Expositions 4.1company rating

    Account representative job in Gaithersburg, MD

    We are seeking a Customer Service Representative to join our team! You will perform clerical and administrative functions in order to drive company success. Responsibilities: Draft correspondences and other formal documents Plan and schedule events Assist onsite at Tradeshows and Conferences Answer inbound telephone calls Develop and implement organized filing systems Perform all other office tasks Qualifications: Ability to prioritize and multitask Excellent written and verbal communication skills Strong attention to detail Strong organizational skills Proficiency in Microsoft Office Requirements Must be available to travel Must be available to work occasional weekends/evenings Must have a driver's license and car Must be available to work overtime
    $29k-35k yearly est. 1d ago
  • Billing Associate

    Quick Servant Company, Inc.

    Account representative job in Columbia, MD

    Quick Servant Company, Inc. is a trusted provider of heating, cooling, ventilation, and cooking equipment services. With over 45 years of experience, our goal is to exceed customer expectations by delivering prompt and reliable service. We build long-term partnerships based on integrity and commitment to satisfaction. Our service areas include Maryland, Delaware, Washington, DC., and Virginia. Our office is in Columbia, MD. This position is on-site. Summary We are seeking Billing Invoice Associate, which is responsible for generating company invoices for new and existing customers. The ideal candidate should be detail oriented, have technical understanding, ability to work in a fast-paced environment and have excellent customer service skills. Knowledge and understanding of HVAC, Refrigeration, Cooking equipment terminology is a Plus! Job Requirements Data entry of customer parts and labor incurred / proposed. Confirm proper list pricing on all OEM parts used/needed and calculate accurate pricing on any additional materials used per company markup requirements. Answer phones and provide exceptional customer service to customers requesting information on invoices. Answer technician phone calls and update work order with current labor and part information per technician's instructions. Work up prices with technicians for verbal approval for customer repairs. Provide accurate intraoffice notes regarding quote instructions and update per management's request. Manage multiple invoices simultaneously and meet expected timelines. Ensure continual improvement of the invoice process. Education / Experience High School Graduate. Customer Service. Data Entry. Microsoft Office. Microsoft Outlook. Billing (Non Medical): 2 years (Required) Data Entry: 2 years (Required) Job Type: Full-time Benefits: Company paid Medical, Dental, Vision, And Life Insurance 401(k) matching Unlimited opportunities for growth Paid time off Ability to Commute: Columbia, MD 21046 (Required) Work Location: In person
    $35k-46k yearly est. 3d ago
  • Educational Account Specialist

    Music & Arts 3.8company rating

    Account representative job in Frederick, MD

    The purpose of this job is to support the Commercial Accounts management team in providing the best possible customer service to the Educational Representatives, Regional Managers, and all others we interact with regarding our commercial account customers. Essential Functions (not all inclusive): Receives incoming calls from customers, educational representatives and managers in the field. Researches issues brought to light whether they are from questions, faxes, or emails etc. Participates in mail processing on a weekly basis. Reconciles sales orders entered by our educational buyers, if a problem arises that needs rectified Processes billing for the department. Researches and processes incoming repair tickets for an assigned area. Conducts collections activity for any invoices/accounts in their assigned areas or at any time needed during conversations or calls with our customers or educational representatives About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: Minimum Experience/Knowledge/Skills High School Diploma or GED required. Bachelor's Degree in Accounting preferred. 2 - 4 years of relevant work experience (in addition to degree or years of previous experience) Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook) Must be able to work independently, prioritize and manage tasks. Excellent written and verbal skills. Detail oriented. Standard office and computer equipment including MS Office software. Develops relationships with external vendors with frequent interaction with relevant internal department Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Pay Rate: $17.00-19.00/hr depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐************ ext. 2862 or by sending an email to ***************************.
    $17-19 hourly 1d ago
  • Customer Service Representative

    Capital Bank Md 4.3company rating

    Account representative job in Rockville, MD

    About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey. Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker. Position Purpose Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem situations. Ensure a high level of customer satisfaction through the delivery of superior service. Conduct all tasks following established bank policies and procedures. Identify opportunities to cross-sell additional products and services to existing customers. Working in partnership with Relationship Managers, Commercial Lenders, and Treasury Management Specialists, assist customers with the establishment of new deposit accounts and ancillary deposit services. Actively support all marketing campaigns. Participate in outbound calling activities. Position Responsibilities Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem situations. Ensure a high level of customer satisfaction through the delivery of superior service. Conduct all tasks following established bank policies and procedures. Identify opportunities to cross-sell additional products and services to existing customers. Working in partnership with Relationship Managers, Commercial Lenders, and Treasury Management Specialists, assist customers with the establishment of new deposit accounts and ancillary deposit services. Actively support all marketing campaigns. Participate in outbound calling activities. Minimum Education and Experience One year of college education or equivalent work experience One year of experience in a cash handling position; preferably as a Teller in a Bank or Credit Union Detail oriented Commitment to the delivery of superior customer service Ability to work successfully with a wide variety of people in a team environment Ability to solve problems and use sound judgement Strong interest in building a career in the Financial Services Industry Willingness to work at other locations when necessary Technical Knowledge and Skills Microsoft office software suite (Word and Excel) Excellent oral and written communication skills. Compensation Base Salary Range: $18.39 - $24.03 hourly. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description. Additional Compensation: This role will include a yearly annual target bonus based on individual performance Working Arrangements This role is expected to work in office Monday through Friday at assigned work location. Why Join Us? Join a growing company with a culture that fosters an entrepreneurial spirit Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more! Company Contributions to your 401k - Regardless of your contribution Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more! Generous Paid Time Off and Paid Holidays. Supporting Businesses. Helping People. Strengthening Communities. Capital Bank, N.A. is an Affirmative Action, E-Verify, and Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $18.4-24 hourly 4d ago
  • Accounts Receivable Specialist

    Talent Harbor

    Account representative job in Landover, MD

    💼 We're Hiring: Accounts Receivable Specialist 📍 Landover, MD | On-site 💰 Up to $28/hour Are you a people-person who loves numbers? 📊😊 Ready to join a growing company where your work is valued, your voice is heard, and your impact matters? We're looking for an Accounts Receivable (AR) Specialist who is organized, proactive, and comfortable picking up the phone - always with a friendly, professional approach. This is a full-time, on-site role in Landover, MD. 🕗 Monday-Friday | 8:00 AM - 5:00 PM If you thrive in a fast-paced, team-oriented environment, have strong attention to detail, and enjoy building positive customer relationships, we'd love to meet you! What You'll Be Doing 🧾 Make daily collection calls (10+ per day) on past-due accounts Set up and maintain customer accounts Process payments and post receipts in QuickBooks Enter billing in customer portals and send payment reminders Collaborate with internal teams to resolve discrepancies Follow up via phone and email with accuracy, professionalism, and a positive attitude What We're Looking For 🤝 2+ years of experience in Accounts Receivable or an accounting-related role Experience with QuickBooks (preferred, not required) Strong data entry and communication skills Friendly, upbeat, and approachable personality 😊 Comfortable with outbound calls and working independently Local to Landover, MD (this role is 100% on-site) Proven punctuality and reliability Pay & Perks 💵 $20-$28/hour (based on experience) 🩺 Medical, Dental & Vision Insurance 💼 401(k) + Profit Sharing Plan 🏖️ Paid Vacation, Sick Leave & Holidays 📈 Growth opportunities within a stable, people-first company ✨ If you bring both heart and hustle to your work and are looking for a long-term opportunity where you can grow and make an impact - we want to hear from you!
    $20-28 hourly 22h ago
  • Client Service Representative (Part Time 20 Hours) (Glen Burnie Branch)

    Atlantic Union Bank 4.3company rating

    Account representative job in Glen Burnie, MD

    The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services. Position Accountabilities Represent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner. Greet and provide exceptional service in person and by telephone/email. Provide accurate information regarding Bank services, products, policies and procedures. Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services. Partner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management) Complete forms and other required documents and follow Bank policies and procedures. Process transactions in person and via telephone/email to include loan payments, account transfers, and address changes. Perform all duties of a Teller to include: Provide excellent client experience Perform basic client and cash transactions Balance cash each day Identify referral opportunities to contribute to branch goals Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures Identify risk and escalate concerns through proper channels Develop and maintain knowledge of bank products, services, including other lines of business Ability to learn and adapt to changing digital channels Perform other duties as assigned. Organizational Relationship This position reports to Branch location leadership. Position Qualifications Education & Experience High school diploma or equivalent (GED). One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent oral and written communication skills Ability to exercise sound business judgment Proficient computer skills Ability to handle multiple tasks with attention to details Flexible, able to adapt to change Shifts may vary for each position offering, depending on business need Able to stand for extended periods of time and lift objects up to 30 pounds Some local travel possible Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $32k-43k yearly est. 4d ago
  • Customer Service Representative- Waldorf Rte. 5 - Waldorf, MD

    Wesbanco Bank Inc. 4.3company rating

    Account representative job in Waldorf, MD

    Back Customer Service Representative- Waldorf Rte. 5 #61-8681 Waldorf, Maryland, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Waldorf Rte. 5 Banking Center. Market Mid-Atlantic Work Hours per Week 40 Requirements High school diploma or GED required. Banking, cash handling, sales, and customer service experience preferred. Job Description Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Customer Service Advisor's (CSA) are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as needed. The CSA is responsible for consumer and business relationship building efforts and focusing on daily sales initiatives. From an operational standpoint, the CSA is responsible to comply with all established Bank policies, procedures, and security measures. Responsibilities include operating as a CSR and/or providing necessary additional support of the banking center's sales and operational objectives as assigned. Essential Functions: Excellent Customer Service Operational and Security Proficiency Identify referral opportunities Relationship building Cross-selling of Bank's products and services Business development (inside and outside) Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client. Accepts and accurately processes all financial service transactions. Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. Complies and operates within security and audit procedures. Consistently meets and exceeds defined sales goals for loans, deposits, partner referrals and profitability. Promotes the sales culture within the banking center by demonstrating strong ability to sell and successfully promote the Bank's products and services in order to reach individual and team sales goals. Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met. Continually monitors performance against the banking center goals by adjusting individual goals and initiating sales promotions as needed to meet those goals. Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Promotes bank products consistently and makes appropriate business line referrals as defined by location goals. Educates bank team on uncovering opportunities to help advance financial wellness of customers. Sets priorities and follows through on the implementation of the defined sales and service activities. Promotes company products and services in the community to assist in the continuing growth of the Bank. Supports proper functioning of all day-to-day operations including, but not limited to: customer service, open and close procedures, support of daily vault duties, comply to the control of cash levels, and adhere to the adequate supply of inventory, audit and compliance requirements. Actively participates in regular sales and staff meetings. Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems/issues. Builds successful working relationships with internal business partners seeking constructive peer feedback when appropriate. Demonstrates sound judgment and decision making and by following established guidelines and procedures while utilizing appropriate resources for assistance when needed. Maintains prescribed security controls to protect self and the banking center against criminal and fraudulent operations and unnecessary risks or exposures. Maintains a position of trust and responsibility by keeping all sensitive information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Cross trained and expected to assist with operational duties. Other Skills and Requirements: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Must be willing to register and maintain registry with the Nationwide Mortgage Licensing System and Registry (NMLS), to comply with the S.A.F.E. Act Requirements. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Strong consumer lending skills are preferred with a solid understanding of consumer lending products. Ability to generate new financial relationships through outbound calling, internal business development and building a loyal customer base. Must possess the ability to effectively interact and build positive customer relationships and be able to clearly express concepts, ideas, and product information verbally and in writing. Must have strong product knowledge for the level of selling and successfully promoting bank products expected with position. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. Additional Information: The wage range for the Customer Service Representative position is $17.00 - $20.50 per hour and eligible for approved overtime and referral incentives. The position includes 17 days of PTO (Paid Time Off) and 5 days of STD (Short Term Disability) and 11 annual paid holidays. WesBanco has an excellent benefits package to include medical, dental, and vision, Health Care Flexible Spending, Dependent Care Flexible Spending, Transportation Fringe Benefit Plan, Group Life, Long Term Disability, Optional Life, access to voluntary benefit products such as Cancer, Term & Universal Life, Accident, Short-Term Disability and Critical Illness policies, and other ancillary benefit products. WesBanco also offers 401(k) with employee match. Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Waldorf, Maryland, United States
    $17-20.5 hourly 2d ago
  • Billing Specialist

    Geo-Technology Associates 3.5company rating

    Account representative job in Maryland

    At Geo-Technology Associates, Inc. (GTA), we believe great projects start with great people, and that includes the finance professionals who keep everything running smoothly. GTA is seeking a full-time Billing Specialist in Abingdon, MD to support our team and the billing process ensuring accuracy, timeliness, and client satisfaction. If you thrive in a collaborative, fast-paced environment where your ideas matter and your work makes a visible impact, we want you on our team. Hours of work Monday-Friday, 8:00 a.m.-5:00 p.m. What You'll Do - As a Billing Specialist, You'll Be the Vital Link Between Our Project Teams and the Accounting Department- You will Generate and process invoices for project work based on contract scope and billing requirements. Review billing activity for accuracy, completeness, and alignment with project documentation. Enter and maintain project setups including billing structures, client records, and contract details. Communicate with project managers and internal departments to validate billable work and reconcile issues. Investigate and resolve billing variances using strong analytical skills. Support improvements in billing workflow, reporting, and automation initiatives. Provide dependable, professional support to internal teams and external clients. Qualifications Bachelor's degree preferred; not required Minimum 2 years of billing, accounting, or project administration experience. ERP experience required; exposure to BST Global, Deltek, Axium, or similar project platforms preferred. Strong organizational skills with the ability to prioritize multiple deadlines. High attention to detail and accuracy. Proficient in Microsoft Excel and financial software. Strong communication and interpersonal skills. Willingness to learn, adapt, and contribute to continuous process improvement. Why You'll Love Working With Us: - At GTA, you'll join a company that's grounded in integrity, driven by innovation, and powered by people. For over 40 years, we've built communities, projects, and careers. You will have the opportunity to grow, contribute, and make a difference every day. Here's what you can look forward to as part of our team: Competitive Salary with generous Paid Time Off and Paid Holidays to support your work-life balance Annual Bonus Potential - your hard work deserves to be rewarded Comprehensive Health Coverage - including Medical, Dental, Vision, plus Health Savings and Flexible Spending Accounts Peace of Mind - with Company-paid Life Insurance and both Short- and Long-Term Disability Insurance Invest in Your Future - through our 401(k) with Company Match Education Assistance Program - helping you continue to grow and learn Employee Assistance Program - free access to short-term counseling, financial coaching, legal consultations, life coaching, and more Peak Health Wellness Plan - personalized nurse consultations, no-cost lab work, and ongoing wellness support Stay Connected & Inspired - with free memberships to professional societies Professional Development - Seminars, Conventions, Lunch & Learns, Mentoring, and Software Training to help you reach your goals Referral Bonuses - bring great people on board and get rewarded Recognition That Matters - we celebrate achievements big and small with our Employee Recognition Program Team Spirit & Fun - enjoy company picnics, events, and a welcoming, supportive work environment We ensure nondiscrimination and equal employment opportunity in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964, and all revisions and addendums thereof. #LI-Onsite
    $40k-54k yearly est. Auto-Apply 60d+ ago
  • Account Services Support Representative (Part Time)

    Municipal Employees Credit Union of Baltimore 3.0company rating

    Account representative job in Baltimore, MD

    * THIS IS A PART TIME POSITION, ONLY APPLY IF INTERESTED IN WORKING PART TIME* MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services. MECUs success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live. WE NEVER COMPROMISE THE MEMBER EXPERIENCE - our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition. Work Schedule: * Mon, Tues, Wed, & Fri: 8:30 am - 2:00pm * Thurs: 8:00am - 2:00pm * One day remote (weekly) Position Summary Under general supervision, projects a professional company image through mail correspondence and website email responses. Provides administrative support to Call Center staff. Manage data in spreadsheets and reports. Enter Centrix disputes and mail 30 day letters when appropriate. Assist with maintaining and updating the department procedure manual. Establish secondary account relationships and process CD maturity instructions. Works closely with Call Center staff to assist in enhancing the members experience and meeting service expectations. Must demonstrate excellent verbal and written communication skills. Work Location This position is located at Corporate Headquarters in Downtown Baltimore. Incumbent will be required to report in office for this role. Upon completion of 90 days incumbent may work hybrid schedule. Education * High School Diploma Required * General Education Degree (GED) in lieu of H.S. Diploma Experience * One (1) Year Administrative, Required * One (1) Year Financial Services, Preferred Qualifications / Essential Functions * Ability to multi-task and operate in a fast-paced environment * Demonstrated administrative skills and ability to work with details * Must display proven PC skills * Must demonstrate excellent verbal and written communication skills * Must be results oriented and well organized Compensation Salary Range per hour, depending on experience and qualifications * $15.00 - $19.62 Benefits at MECU Credit Union At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: * Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage. * 401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement. * Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind. * Tuition Assistance: Continue your education and professional development with our tuition assistance program. * Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP. * Parking Discounts: Enjoy discounted parking to make commuting easier. * Long-Term Care Insurance: Prepare for the future with long-term care coverage options. * Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance. Join MECU and enjoy benefits that truly support you and your family. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25 pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MECU conducts credit, bond and background checks.
    $31k-34k yearly est. 48d ago
  • Billing Specialist

    Tec Services, LLC 4.5company rating

    Account representative job in Columbia, MD

    BILLING SPECIALIST / ACCOUNT MANAGER: The Account Manager has responsibility for all aspects of their assigned accounts. This role is responsible for understanding the work order management and invoicing needs of external customers and works with internal teams to deliver those needs. PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES: Supports the field operations team by managing the day-to-day activities. This includes: Confirming work performed with the field Invoicing customers (ensuring accuracy of customer invoices). Paying the service providers (ensuring accuracy of the payments). Partners with Quality Assurance Managers and company representatives to ensure all submitted work orders are reconciled before the invoicing process in a timely manner. Manages the night cleaning process by: Invoicing customers timely and accurately as per the defined invoicing schedules. Paying the subcontractors accurately per the schedule bs including any adjustments coming from operations. Facilitates new customers and subcontractors' set-up in Corrigo Maintains an up-to-date tracking and analysis file. Participates in month end analysis to ensure data integrity and accurate revenue recognition. Other duties as assigned by management. QUALIFICATIONS: Good communication skills and the ability to work well with people are essential. Computer skills required: Accounting Software; Contract Management Systems; Microsoft Excel (basic to intermediate) EXPERIENCE: 3-5 years of strong customer service experience. Experience doing invoicing in a service company preferred but not required. SKILLS/ABILITIES: Good communication skills Ability to work well with people is essential. Exceptional customer service and problem-solving skills. Ability to develop rapport and strong working relationships with customer/accounts EDUCATION/CERTIFICATION: Associates Degree or higher
    $37k-52k yearly est. Auto-Apply 60d+ ago
  • Service Center Based Accountant - MD

    Pureflow Inc. 3.3company rating

    Account representative job in Clarksburg, MD

    Watch this video to learn more about Pureflow! Maryland Service Center Based Accountant About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients by designing, building, installing, and maintaining water purification systems in a broad range of commercial and industrial markets. Because we understand that a successful business needs quality employees, we are seeking highly talented and motivated candidates to join our Company where people, integrity, and excellence are essential to our culture. Key Responsibilities: The primary objective as Service Center Based Accountant for the Maryland Technical Service Center (TSC) is to manage the Maryland TSC's financial activities and transactions. Your primary job responsibilities will include, but are not limited to: Financial Management and Analysis Manage invoicing, pricing, and profitability analysis for contracts, service projects, and sales orders. Conduct audits of Customer Maintenance Contracts and ensure renewal pricing alignment. Oversee collections, financial tracking, and reporting, explaining variances. Operational Efficiency and Process Optimization Collaborate on inventory reconciliation and process optimization. Streamline financial processes, collaborate cross-functionally. Lead Contract Management and reconciliation of quoted to actual hours worked for Service Techs Communication and Collaboration Deliver presentations and collaborate cross-functionally. Performance Tracking and Metrics Establish and track Key Performance Indicators (KPIs) and critical metrics. This summary provides a clear overview of the role's financial focus. Job Type: Full-time, In person, Monday-Friday, 8-5 Benefits: 401(k) with matching Medical, Dental, Life, STD & LTD insurances Health savings account (HSA) Generous paid time off Referral bonus program Tuition reimbursement Pureflow is an equal-opportunity employer, including disability and veterans. Post-offer, pre-employment background checks and drug tests are required for all positions. Pay range: $65,000 - $90,000 Pay range has been determined by industry benchmarking data provided by ADP.
    $30k-37k yearly est. Auto-Apply 2d ago
  • Legal Billing Specialist

    The Law Offices of Josephia Rouse

    Account representative job in Rockville, MD

    Job DescriptionOur law firm is seeking a sharp individual to join our accounting department as a billing specialist. You will have the opportunity to work with billing attorneys and their assistants to revise, process, and issue accurate monthly billing. Consistent follow up is required in this role, so prior experience in accounts receivable is a valuable asset. If you have at least 2 years of billing experience, enjoy crunching numbers, and thrive in a fast-paced work environment, reach out to us today!Compensation: $50,000 -$65,000.00 Responsibilities: Make sure any billing inquiries are resolved by working with the client's accounting department Apply incoming payments to the correct accounts and keep accurate financial records Disperse monthly invoices to billing attorneys for initial review Revise invoices in accordance with attorney requests and prepare final bills for mailing Assess accounts receivable reports for past due balances owed and follow up with clients on when payments will be made Qualifications: Meet deadlines while handling multiple projects at a time Computer proficiency with MS Office, Excel, and billing software programs is essential A high school diploma or equivalent is needed; some college is an asset Superb written and verbal communication skills and organizational skills are necessary for this position Two years of experience working as in a billing specialist position at a law firm About Company Why Join Us? In 2023, we became the fastest-growing law firm in the United States-a milestone driven by our mission to help more people build better lives. That momentum hasn't slowed, and we're continuing to grow with purpose. You'll be part of a firm deeply committed to impact, innovation, and intentional growth. Benefits Include: Medical, Dental, and Vision with Employer Cost Sharing Firm-paid and Voluntary Life and AD&D Insurance Auto Enrollment 401(k) Plan with Employer Matching Unlimited Paid Leave Remote and Hybrid Work Arrangements We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.
    $50k-65k yearly 2d ago
  • Billing Specialist

    North American Millwright 4.2company rating

    Account representative job in Baltimore, MD

    About the Company Founded in 1989 and headquartered in Sparrows Point, Maryland, North American Millwright Services (NAMS) is a privately held industrial services and solutions provider with more than 35 years of experience delivering high-quality, precision work. We specialize in fabrication, general contracting, heavy hauling, industrial maintenance, machinery installation, plant relocation, process piping and welding, rigging, and warehousing, supporting complex, mission-critical operations across a wide range of industries. NAMS operates throughout the Chesapeake region, including Delaware, Maryland, Virginia, and West Virginia, and continues to expand our geographic footprint and service capabilities beyond these areas. Our work combines skilled craftsmanship, modern equipment, and a strong safety-first mindset to deliver reliable, efficient results. As we grow, we remain committed to investing in our people, advancing our technical capabilities, and fostering a professional, team-oriented culture where employees can build long-term careers within a stable and expanding organization. Company Website: namillwright.com Benefits * Medical, Dental & Vision Coverage * Company-Funded Health Reimbursement Arrangement (HRA) * 401(k) Retirement Plan with up to 8% Match * 100% Company-Paid Life Insurance * 100% Company-Paid Short-Term Disability * 100% Company-Paid Long-Term Disability * Employee Assistance Program (EAP) * Referral Bonus Program * Paid Time Off (PTO) * Paid Holidays * Ongoing Professional Training & Development * Opportunities for Advancement Job Summary The Billing Specialist plays a key role in supporting the company's billing processes and the administration of customer receivables. This position assists with project billing, invoice preparation, and account reconciliations while helping maintain accurate financial records in accordance with internal accounting policies. The role also supports customer billing inquiries, manages billing-related correspondence, and assists in resolving invoice discrepancies in a timely and professional manner. This position reports to the Assistant Controller. Duties and Responsibilities * Assist with preparing and processing project billings, including AIA progress billings, time-and-materials invoices, change orders, and retention tracking. * Review billing documentation for accuracy and completeness prior to invoice submission. * Identify and assist in resolving billing discrepancies by coordinating with project managers, estimators, and field personnel. * Post customer payments, apply payments to the appropriate invoices, and maintain accurate customer account records. * Support collections efforts by monitoring aging reports and following up on past-due balances as directed. * Assist with customer billing inquiries and manage billing-related correspondence in a timely and professional manner. * Maintain accurate billing and accounts receivable records within the accounting system, including invoice status, retainage, and customer balances. * Assist with monthly, quarterly, and year-end close activities related to billing and accounts receivable, including reconciliations and reporting support. * Work closely with project teams to ensure billing aligns with contract terms, approved schedules of values, and job cost data. * Ensure compliance with company accounting policies, construction industry standards, and contractual billing requirements. * Provide general administrative and accounting support to the finance department as needed. * Perform additional duties as assigned. Requirements & Qualifications * High school diploma or equivalent required; associate degree in accounting, business, or a related field preferred. * Minimum of 2 years of experience in billing support, accounts receivable, or general accounting support preferred. * Experience with construction billing, AIA applications, or accounting software (such as Foundation) is a plus. * Experience supporting collections activities or customer account follow-up preferred. * Proficiency in Microsoft Office, including Outlook, Word, and Excel. * Strong attention to detail with a high level of accuracy in data entry and financial documentation. * Ability to prioritize tasks, manage multiple deadlines, and work effectively in a fast-paced, deadline-driven environment. * Strong verbal and written communication skills for interacting with project teams, customers, and accounting staff. * Ability to handle sensitive financial and customer information with discretion and professionalism. * Ability to work independently while effectively supporting the accounting and project operations teams. Physical Requirements * Prolonged periods sitting at a desk and working on a computer. * Ability to walk, sit, stand, balance, stoop, bend, push, pull, lift, and reach. * Use of both hands; vision, hearing, and ability to communicate clearly. * Ability to lift up to 25 pounds as needed. North American Millwright Services, Inc. is an Equal Opportunity Employer.
    $36k-51k yearly est. 12d ago
  • Medical Billing Specialist

    Fyzical Therapy and Balance Centers 3.7company rating

    Account representative job in Lanham, MD

    Job DescriptionThis is an exciting time to join the FYZICAL family! If you have one year of billing experience and would enjoy being part of a champion team with a forward-thinking company that takes a unique approach to physical therapy, you are a great fit for our Medical Billing Specialist position in Lanham, MD! In this Medical Billing Specialist role, you will be able to enhance your career under the guidance of a helpful, supportive practice leader in an exciting, fast-paced environment. With state-of-the-art technology at your fingertips, you will always have the tools you need to be successful. In addition, you will have access to continuing education, keeping you at the forefront of your profession. If you are ready to be part of an energetic atmosphere where you can achieve success and career satisfaction, apply for FYZICAL's Medical Billing Specialist job opening today! A great support team. An exciting work environment. Room to grow. Cutting-edge technology at your fingertips. This and more is your future when you accept this choice Medical Billing Specialist position in Lanham, MD, with the leading PT company in the U.S.! We are the world's fastest-growing healthcare franchise, leading the charge to transform the physical therapy industry by taking non-traditional approaches to patient care. in this Medical Billing Specialist role, you will join a top-rated team of professionals in an atmosphere that inspires confidence and success. Enjoy the security of knowing you have the full support of a practice leader who is invested in your future. Take advantage of this opportunity to add to your knowledge base while helping those in the surrounding community achieve their healthcare goals. Bring your experience and eagerness to be part of something new and different! Apply for our Medical Billing Specialist job opening today!Responsibilities Medical Billing Specialist job responsibilities include: Use Electronic Medical Records to reconcile insurance company payments AR/Medical Billing management Help patients understand Explanation of Benefits (EOB) Worker's Comp/auto claims form printing Post insurance payments using paper and electronic methods (EMR) Manage Accounts Receivable and medical billing Print paper claims for Worker's Compensation and Auto carriers Explain EOB to patients when needed Required Skills Medical Billing required skills & qualifications include: H.S. graduate or GED certificate 1+ year(s) of Medical Accounts Receivable/Medical Billing experience Able to successfully maneuver online insurance sites Advanced Electronic Medical Records skills Great communicator; friendly personality Explanation of Benefits experience a plus High school diploma or equivalent At least 1 year of AR/Billing experience in a healthcare setting Experience utilizing EMR systems, including electronic filing, denials, aging of accounts Ability to navigate insurance websites Must project a warm, enthusiastic and friendly demeanor in client and team member interactions EOB and payment posting experience preferred
    $36k-52k yearly est. 25d ago
  • Medical Billing Specialist

    Medvanta Careers

    Account representative job in Bethesda, MD

    MedVanta is the nation's largest physician-owned and operated next generation management services organization (MSO). Our services are specifically designed for musculoskeletal (MSK) providers and go beyond that of a traditional MSO, empowering our clients with the precise infrastructure, data, technology, and administrative processes needed to thrive both today and tomorrow. MedVanta has an employee centered culture that supports and promotes diversity and inclusion. Our encouraging and empowering management style makes MedVanta a great place to further grow your knowledge while building a team driven path to success. The Central Billing Office (CBO) Accounts Receivable Representative is responsible for performing a variety of complex accounts receivable-related functions for the Central Billing office. The CBO Accounts Receivable Representative reports directly to the designated Central Billing Office leader. Duties include, but are not limited to: Investigates and resolves denied claims. Works and manages claims from all aging buckets, including posting, appeals, ARs. Identifies and reviews delinquent accounts and pursues collection as needed. Performs and documents follow-through efforts in a timely manner. Coordinates medical record documentation to be submitted with appeals. Communicates accurate patient and billing information to insurance carriers. Prepares weekly status reports for review with management. Assists with medical biller duties, including but not limited to handling insurance claims, submitting claims to insurance, collecting, posting, and managing patient account payments, and preparing and reviewing patient statements. Other duties as assigned. Required Education & Experience High School Diploma. 2+ years of related experience, with experience in an orthopaedic setting preferred. Proficiency with Microsoft Office suite of products well as electronic billing systems. Extensive knowledge of insurance, benefits, medical terminology, and medical billing. Experience working with billing and accounts receivable or both commercial and non-commercial payors. Competencies/Required Skills & Abilities Strong interpersonal skills - ability to develop relationships and collaborate and influence in a centralized organization. Demonstrated ability to organize, prioritize, and manage multiple tasks in a dynamic environment with a proven track record of results. Strong interpersonal, oral, and written communication skills with excellent self-discipline and patience. Able to work independently. Exudes professionalism in presentation. Physical Demands Must be able to sit for long periods of time and lift up to 25 pounds Must be able to use appropriate body mechanics techniques when performing front desk duties. Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting. Adequate hearing to perform duties in person and over telephone. Must be able to communicate clearly to patients in person and over the telephone. Visual acuity adequate to perform job duties, including reading materials from printed sources and computer screens.
    $33k-44k yearly est. 28d ago
  • Billing Specialist

    Healthport

    Account representative job in Salisbury, MD

    HEALTHPORT IS HIRING!
    $33k-44k yearly est. Auto-Apply 22d ago
  • Medical Billing Specialist

    Frederick Foot and Ankle Specialists, P.C

    Account representative job in Frederick, MD

    Job DescriptionDescription: STATEMENT OF PURPOSE: The billing specialist is responsible for the accurate submission and reimbursement of claims; utilizing established company and departmental production and quality standards, as well as policies and procedures. JOB DUTIES/RESPONSIBILITIES: Assist the billing manager with insurance/billing clerical duties. Report to the billing manager any and all claims, tickets, charges, payments or other information or communication that is unclear, or not in line with the billing rules of FFA. Use data provided by the doctors on the fee ticket and in electronic health record to generate and submit claims to insurance companies. Claims cannot be changed from fee ticket without billing manager authorization. Review and verification of patient account information against insurance program specifications. Updating patient information as necessary. Obtain missing information directly from the patient or indirectly from other FFA staff necessary for filing a claim (i.e. referrals, updated insurance information, authorizations, etc) Resolve routine patient billing inquiries and problems, follow up on balances due from insurance companies and verification that payments received are accurate to contracted amounts. Submission of claims following appropriate billing policy procedures, and procedures for billing activities including follow-up on third party approvals and collection of overdue patient accounts. Process claims, denials, appeals and adjustments as needed for compliance with established policies, regulations, procedures and standards. Support and communicate with billing manager to resolve issues with delinquent accounts, collections, special adjustments, and/or write offs. Maintain current and up-to-date reporting of tasks and activities in staff checklists. Log all claims worked in Staff Log. Prepare and/or maintain requested reports on billing and collection activities as needed for billing manager and physician review. Represent FFA at business meetings with billing partners, client, hospital, and other related organizations. Assure compliance with applicable industry rules and regulations. Participate in mandatory company training to stay up to date on healthcare billing laws, rules, regulations, and developments necessary to perform duties Prioritizes patient communications according to medical need and urgency. Communicates clearly and establishes/maintains an effective working relationship with patients, fellow FFA staff and the public. Perform other job-related duties as may be assigned or required. Read, understand, and adhere to FFA's Compliance Program. Requirements: JOB REQUIREMENTS: High School Diploma or GED 1-2 years of experience preferred Knowledge of medical billing and insurance claim filing Knowledge of ICD-10 & CPT-4 coding including modifiers Ability to make and evaluative judgments; strong organizational, problem solving and analytical skills
    $33k-44k yearly est. 15d ago
  • Client Consultant/ Billing Specialist

    One Alkaline LLC

    Account representative job in Waldorf, MD

    Job DescriptionDescription: Job Title: Client Consultant and Billing Specialist We are seeking a motivated and organized Receptionist and Billing Specialist to join our team. This dual role involves managing front desk operations while also handling billing and invoicing tasks. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. Key Responsibilities: - Greet and assist visitors and clients in a professional manner. - Answer and direct phone calls, taking messages as necessary. - Manage appointment scheduling and maintain the calendar for the office. - Prepare and process billing statements and invoices accurately. - Handle payment processing and follow up on outstanding accounts. - Maintain organized records of billing and client information. - Provide administrative support to other team members as needed. - Ensure the reception area is tidy and welcoming. Skills and Qualifications: - High school diploma or equivalent; additional certification in office administration or billing is a plus. - Proven experience as a receptionist or in a similar administrative role. - Familiarity with billing software and basic accounting principles. - Strong organizational skills and attention to detail. - Excellent verbal and written communication skills. - Ability to handle multiple tasks and prioritize effectively. - Proficient in Microsoft Office Suite (Word, Excel, Outlook). - Customer service-oriented with a friendly and professional demeanor. We offer a supportive work environment and opportunities for professional growth. If you are a proactive individual with a passion for providing excellent service, we encourage you to apply. Requirements: Minimum of 3 year of relevant experience and/or training, or equivalent combination of education and experience. Strong knowledge of administrative and clerical procedures. Proficient in computers and relevant software applications and practice management technology. Possession of strong problem-solving skills and sound judgment. Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals. Knowledge of customer service principles and practices. Ability to achieve team goals while demonstrating organizational values and utilizing resources responsibly. Ability to be proactive and take initiative. Exhibit high level of quality through attention to detail and monitoring of work. Possession of strong organizational skills. Excellent verbal and written communication, as well as exceptional interpersonal communication skills. Ability to work independently on assigned tasks, as well as to accept direction on given assignments. Deals with confidential information and/or issues using discretion and judgment. PREFERRED EXPERIENCE: Prior medical billing and administrative experience in a private medical office. Customer service for phone and in person Excellent Communication skills. Sales experience
    $32k-44k yearly est. 29d ago
  • Personal Lines Insurance CSR

    Summit Bridge Partners 4.5company rating

    Account representative job in Baltimore, MD

    Personal Lines Client Service Representative A well-established insurance agency in Baltimore is seeking a proactive and detail-driven professional to join their personal lines team. This position is ideal for someone with a foundation in property and casualty insurance and a passion for providing excellent support to both internal teams and policyholders. You'll work closely with internal account managers, insurance carriers, and individual clients to ensure timely and accurate service for policies related to home, auto, and personal liability protection. Key Responsibilities Deliver responsive and high-quality service to clients via phone and email Assist with the intake, processing, and follow-up for policy updates, changes, and new account setup Maintain and update service records, documentation, and internal systems accurately Support service team in reviewing incoming policy data and troubleshooting issues Prepare routine correspondence, coverage summaries, and support documents Respond to carrier and client information requests in a timely, professional manner Help with premium comparisons, policy placement options, and remarketing efforts when needed Qualifications 2+ years of insurance experience required (personal lines) Active P&C license preferred but not required with the right experience Strong written and verbal communication skills Tech-savvy, detail-oriented, and organized Team-first mentality with a proactive and collaborative attitude Compensation & Benefits Competitive base pay range of $50,000 to $70,000 Full benefits package including health, dental, vision insurance and retirement contributions
    $50k-70k yearly 4d ago

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Top 10 Account Representative companies in MD

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  8. Advance Business Systems

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