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Account representative jobs in Midwest City, OK

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  • Insurance Restoration Specialist - Roofing & Storm Damage Claims

    Riteway Roofing & Construction LLC

    Account representative job in Edmond, OK

    About the Opportunity: Are you driven, confident, and ready to build a high-income career in the storm restoration industry? Riteway Roofing & Construction is seeking motivated Insurance Restoration Specialists to help homeowners navigate storm-related insurance claims and secure full roof replacements. Apply fast, check the full description by scrolling below to find out the full requirements for this role. As part of a veteran- and family-owned company, you'll join a team known for integrity, craftsmanship, and doing things the Riteway. This is a 1099 commission-only opportunity, paid through a competitive percentage of the net profit on each job. Top performers regularly exceed six-figure earnings. xevrcyc No prior experience is required - we provide full training, tools, and mentorship to help you succeed quickly.
    $29k-39k yearly est. 2d ago
  • Account Representative

    Crown Equipment 4.8company rating

    Account representative job in Oklahoma City, OK

    : Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Job Posting External Job Duties Responsible for maximizing the sale of lift trucks, Crown Insite products, and warehouse products within a specified territory to meet sales objectives. Develop existing accounts and seek new business. Analyze opportunities, identify key personnel, and develop strong business relationships. Consult and problem solve to enhance the Company's position in existing and target accounts. Develop a territory management plan to maximize time with customers. Develop sales strategies, proposals, and forecasts. Develop and conduct product demonstrations and sales presentations. Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information Participate in initial and ongoing training programs both locally and at the New Bremen, Ohio corporate headquarters. Minimum Qualifications Less than 2 years related experience High school diploma or equivalent. Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos. Preferred Qualifications Bachelor degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience a plus. Knowledge of the entire sales process. Strong communication, organizational, and time management skills. Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment. Intermittent computer skills including a working knowledge of Microsoft Office Suites. Ability and willingness to work outside normal business hours to prepare for sales activities. Ability to work in a team environment. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities
    $34k-40k yearly est. 60d+ ago
  • Senior Specialist, Account Management

    Cardinal Health 4.4company rating

    Account representative job in Oklahoma City, OK

    **What Account Management contributes to Cardinal Health:** **Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.** **Responsibilities:** **Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs** **Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service** **Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives** **Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions** **Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.** **Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives** **Track, measure, and report key performance indicators monthly** **Build and maintain long-term trusted relationships with customer to support retention and growth of the account** **Qualifications:** **Bachelor's degree in related field, or equivalent work experience, preferred** **2-4 years of customer management experience, preferred** **Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred** **Demonstrated ability to work in a fast-paced, collaborative environment, preferred** **Highly motivated and able to work effectively within a team, preferred** **Strong communication skills with the ability to build solid relationships. preferred** **Ability to travel to customer locations, as needed is preferred** **What is expected of you and others at this level:** **Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks** **Works on projects of moderate scope and complexity** **Identifies possible solutions to a variety of technical problems and takes actions to resolve** **Applies judgment within defined parameters** **Receives general guidance may receive more detailed instruction on new projects** **Work reviewed for sound reasoning and accuracy** **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. **Medical, dental and vision coverage** **Paid time off plan** **Health savings account (HSA)** **401k savings plan** **Access to wages before pay day with my FlexPay** **Flexible spending accounts (FSAs)** **Short- and long-term disability coverage** **Work-Life resources** **Paid parental leave** **Healthy lifestyle programs** **Application window anticipated to close:** 1/17/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 25d ago
  • Direct Bill Commission Associate

    Insurica

    Account representative job in Oklahoma City, OK

    Job Details Corporate Austin - Oklahoma City, OK Full Time High School None Day Accounting Description The Direct Bill Commission Associate is responsible for accounting support related to the research and maintenance of assigned general ledger account balances and maintaining standards related to the Direct Bill (DB) operating functions supporting these areas. ESSENTIAL FUNCTIONS: Record direct bill carrier statements for Life and Health and Property and Casualty companies Retrieve and match Direct Bill commission statements from carriers to payments received Work with other internal and external (outside contractor) accounting personnel responsible for activities related to direct bill Review resolve and respond to discrepancies, related to direct bills, with all involved parties of the insurance customer/policy (such as other internal departments, external accounting resources, and carriers) Process direct bill commission return payments to carriers Maintain banking setups for DB electronic activity with carriers (i.e. commissions/premiums) ADDITIONAL RESPONSIBILITIES: This is intended to describe the level of work required of the person performing the position. Essential functions are outlined; however, other duties may be assigned, as needs arise, or as required to support the essential functions. Specific performance objectives may be developed each year to measure the performance of the tasks and functions listed in this job description. Qualifications KNOWLEDGE, SKILLS, AND ABILITIES: Excellent organizational skills with strong attention to detail Strong ability to review and format data, as well as resolve data errors Basic accounting knowledge of journal entries accounts receivable and accounts payable Accurate data entry and math skills, with the ability to add, subtract, multiply, and divide numbers Excellent computer skills, with a strong focus on Excel, as well as all other Microsoft Office products (Word, Outlook, Teams, etc.) Strong understanding of automated agency management systems, with the ability to adapt to new AMS as needed Ability to work within a fast-paced, changing priority environment Self-motivated, with the initiative to prioritize and be self-directed Regular and punctual attendance is required Ability to communicate effectively, both verbally, and in writing Excellent interpersonal skills, with the ability to interact effectively with both colleagues and managers, across all levels Ability to promote, and maintain a team environment, willing to find accommodating solutions for our customers, companies, and the Agency Ability to successfully adhere to company policies and procedures, as well as maintain strict confidentiality QUALIFICATIONS: 2-4 Years of Accounting experience (or educational equivalent) with demonstrated knowledge of accounts receivable and payable preferred A High School diploma required College education in accounting courses or equivalent experience preferred Previous insurance experience preferred Previous Experience with EPIC agency management system preferred WORKING CONDITIONS AND REASONABLE ACCOMMODATIONS: Fast-paced, multi-tasking, office environment with periodic high disruption and changing priorities Ability to perform approximately 80% sedentary work, exerting up to 10 pounds of force occasionally, and negligible force frequently Ability to lift up to 20 pounds occasionally Requires operation of a computer workstation, including keyboard and video display All requirements may be modified to reasonably accommodate physical or mental impairment
    $25k-33k yearly est. 60d+ ago
  • Medical Billing Specialist II

    State of Oklahoma

    Account representative job in Oklahoma City, OK

    Job Posting Title Medical Billing Specialist II Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Records and Community Health Systems Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual salary for this position is up to $53,600.00, based on education and experience. Why you'll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. * Generous state paid benefit allowance to help cover insurance premiums. * A wide choice of insurance plans with no pre-existing condition exclusions or limitations. * Flexible spending accounts for health care expenses and/or dependent care. * Retirement Savings Plan with a generous match. * 15 days of vacation and 15 days of sick leave the first year for full time employees. * 11 paid holidays a year. * Student Loan repayment options & tuition reimbursement. * Employee discounts with a variety of companies and venders. * Longevity Bonus for years of service Job Description Location: Central Office- 123 Robert S. Kerr Ave. Salary: up to $53,600.00, based on education and experience Full Time /Part Time: Full Time Work Schedule: Monday to Friday Primary Hours: 8am to 5pm Position Description: The Medical Billing Specialist II is responsible for the outpatient billing cycle for client services rendered at the county health departments. Reviews and submits medical claims to third-party payers. Research and determines appropriate actions for correcting rejected and denied medical claims. Reconciles claims and posts any adjustments, transfers, and/or payments to patient accounts. Assists in identifying medical billing issues that require further attention. Position Responsibilities/Essential Functions: * Review rejected claims in the clearinghouse for errors and determine what steps are needed to resolve the errors; and take corrective action for claims resubmission. * Review denied claims in the clearinghouse and from other sources for denial reasons; determine steps necessary for successful claims submission based on those reasons according to payer contracts and requirements; and take corrective action to resubmit claims for maximum reimbursement. * Provide centralized facilitation and monitoring of requests for prior authorizations for services when required by payer contracts. * Enter payment and non-payment data from remittance advice (RA) to reconcile claims in the billing system, which includes identifying and documenting the appropriate adjustment or non-payment reason, file paper RAs. * Identify and troubleshoot anomalies and possible errors in the claims process and communicate verbally and in writing to supervisor for further analysis. * Communicate and follow up with county health department staff to assist in correcting claims at the client level. * Respond to inquiries in the Medical Billing inbox and inquiries that arise via phone in a professional and timely manner. * Attend training to maintain and improve medical billing knowledge and skills. * Assist with provider credentialing and access to provider portals. * May be involved in developing training materials and delivering training to OSDH staff. * Being present in the office is an essential function of this job * Other duties as assigned Other Duties * Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. * Works effectively in team environment, participating and assisting their peers. Minimum Qualifications: Four or more years of experience in medical or behavioral health office or a bachelor's degree in a related field and one year of experience or equivalent combination of education and experience. Substituting six semester hours completed at an accredited college or university for each six months of the required experience or the completion of a vocational training course in medical billing. Application Requirements: * If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. * All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Valued Knowledge, Skills and Abilities Four or more years of experience in medical or behavioral health office or a bachelor's degree in a related field and one year of experience or equivalent combination of education and experience. Substituting six semester hours completed at an accredited college or university for each six months of the required experience or the completion of a vocational training course in medical billing. Physical Demands and Work Environment: Work is typically performed in an office setting with climate-controlled settings and exposure to moderate noise levels. While performing the duties of the job, employees are required to talk, stand, walk, and reach with hands and arms; carry light items; drive an automobile. This position requires long periods of sitting and daily use of computers and phones. Applicants must be willing to perform all job-related travel associated with this position. Occasionally, in state overnight and weekend travel may be required. Being present at the office is an essential function of the job Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact
    $53.6k yearly Auto-Apply 3d ago
  • Medical Billing Specialist I or II

    Oklahoma State Government

    Account representative job in Oklahoma City, OK

    Job Posting Title Medical Billing Specialist I or II Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Records and Community Health Systems Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual salary for this position is up to $53,600.00, based on education and experience.Why you'll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. Generous state paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. Retirement Savings Plan with a generous match. 15 days of vacation and 15 days of sick leave the first year for full time employees. 11 paid holidays a year. Student Loan repayment options & tuition reimbursement. Employee discounts with a variety of companies and venders. Longevity Bonus for years of service Job Description Location: Central Office Salary: up to $53,600.00, based on education and experience Full Time /Part Time: Full time Work Schedule: Monday to Friday Primary Hours: 8:00 am to 5:00 pm Position Description: The Medical Billing Specialist is responsible for the outpatient billing cycle for client services rendered at the county health departments. Reviews and submits medical claims to third-party payers. Researches and determines appropriate actions for correcting rejected and denied medical claims. Reconciles claims and posts any adjustments, transfers, and/or payments to patient accounts. Assists in identifying medical billing issues that require further attention. Level II: At this level of work, may assist in training county health department staff on various aspects of medical billing, and is involved in quality improvement. Position Responsibilities/Essential Functions: Responsibility and skill set will vary by level, but may include the following: Review/scrub claims prior to submission to improve clean claim submission rate. Review rejected claims for errors; determine steps to resolve the errors; and take corrective action for claims resubmission. Review denied claims for denial reasons; determine steps necessary for successful claims submission based on those reasons according to payer contracts and requirements; and take corrective action to resubmit claims for maximum reimbursement. Provide centralized facilitation and monitoring of requests for prior authorizations for services when required by payer contracts. Enter payment and non-payment data from remittance advice (RA) to reconcile claims in the billing system, which includes identifying and documenting the appropriate adjustment or non-payment reason; file paper RAs. Identify and troubleshoot anomalies and possible errors in the claims process and communicate verbally and in writing to supervisor for further analysis. Communicate and follow up with county health department staff to assist in correcting claims at the client level. Participates in audits and assists with internal quality improvement initiatives related to billing and coding. Respond to inquiries in the Medical Billing inbox and inquiries that arise via phone in a professional and timely manner. Attend payer trainings, updates, and webinars and review any guidance to maintain and improve medical billing knowledge and skills. May assist with provider credentialing and access to provider portals. Level II: May be involved in developing training materials and delivering training to OSDH staff. Being present in the office is an essential function of this job Other duties as assigned Other Duties Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. Works effectively in team environment, participating and assisting their peers. Minimum Qualifications: Level I: Two (2) or more years of experience in a medical or behavioral health office or an associate's degree in a related field or equivalent combination of education and experience. Substituting six semester hours completed at an accredited college or university for each six months of the required experience or the completion of a vocational training course in medical billing. Level II: Four or more years of experience in medical or behavioral health office or a bachelor's degree in a related field and one year of experience or equivalent combination of education and experience. Substituting six semester hours completed at an accredited college or university for each six months of the required experience or the completion of a vocational training course in medical billing. Preferred Qualification Professional Medical Billing certification Application Requirements: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Valued Knowledge, Skills and Abilities Able to work independently with minimal guidance upon training. Proficient in electronic health record systems, medical billing software, clearinghouses, and payer portals. Experience with insurance benefit verification, prior authorization/referral guidelines, coding and data entry experience. Strong written and verbal communication skills to effectively resolve claim issues with payers and provide guidance to county staff. Knowledge of CPT, HCPCS, and ICD-10-CM coding principles. Ability to interpret Explanation of Benefits and Remittance Advice documents, including denial codes and their appropriate resolution . Must be able to analyze problems, do research, and propose solutions. Knowledge of Medicare, Medicaid and private third-party insurance uniform billing process and procedures. Experience with public health medical billing is a plus. Physical Demands and Work Environment: Work is typically performed in an office setting with climate-controlled settings and exposure to moderate noise levels. While performing the duties of the job, employees are required to talk, stand, walk, and reach with hands and arms; carry light items. This position requires long periods of sitting and daily use of computers and phones. Applicants must be willing to perform all job-related travel associated with this position. Being present at the office is an essential function of the job Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact
    $53.6k yearly Auto-Apply 55d ago
  • Correspondence Rep

    Trinity Employment Specialists

    Account representative job in Oklahoma City, OK

    Job Description Correspondence Representative Schedule: Monday-Friday Starting Pay:$15/hour The Correspondence Representative plays a key role in supporting the daily operations of a medical billing department by accurately reviewing, routing, and processing incoming correspondence. This position ensures timely handling of documents, clear communication between departments, and accurate updates to patient records and billing systems. Key Responsibilities Open, sort, and process all incoming physical and electronic mail. Review incoming correspondence to determine appropriate next steps and route items to the correct department for follow-up. Fulfill requests for billing statements and medical records in accordance with company procedures and confidentiality guidelines. Update patient demographic information in the billing system to ensure accuracy and completeness. Verify patient insurance eligibility using designated online portals and resources. Retrieve Explanation of Benefits (EOBs) from provided websites for billing and documentation purposes. Identify, document, and assist in resolving patient billing concerns in a professional and timely manner. Qualifications Prior administrative, billing, or healthcare office experience preferred. Strong attention to detail and organizational skills. Ability to read, interpret, and route correspondence accurately. Excellent communication and customer service abilities. Proficiency with computer systems and comfort navigating multiple websites. Commitment to maintaining confidentiality and handling sensitive information appropriately. #HP TRINITY EMPLOYMENT SPECIALISTS IS AN EQUAL OPPORTUNITY EMPLOYER See the great things people are saying by checking out our Google reviews, along with our Facebook, LinkedIn, Instagram, X/Twitter.Please visit the Career Centeron our website for some helpful resources to help in your job search, to build a resume, for interview tips and many job opportunities! * Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence. * Maintain files and control records to show correspondence activities. * Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service. * Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence. * Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints. * Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary. * Compile data from records to prepare periodic reports. * Route correspondence to other departments for reply. * Present clear and concise explanations of governing rules and regulations. * Process orders for goods requested in correspondence. * Compose correspondence requesting medical information and records. * Ensure that money collected is properly recorded and secured. * Review correspondence for format and typographical accuracy, assemble the information into a prescribed form with the correct number of copies, and submit it to an authorized official for signature. * Compute costs of records furnished to requesters, and write letters to obtain payment. * Obtain written authorization to access required medical information. * Compile data pertinent to manufacture of special products for customers. * Complete form letters in response to requests or problems identified by correspondence. * Respond to internal and external requests for the release of information contained in medical records, copying medical records, and selective extracts in accordance with laws and regulations. * Confer with company personnel regarding feasibility of complying with writers' requests. * Type acknowledgment letters to persons sending correspondence. * Prepare records for shipment by certified mail. * Submit completed documents to typists for typing in final form, and instruct typists in matters, such as format, addresses, addressees, and the necessary number of copies.
    $15 hourly 4d ago
  • Medical Billing Specialist, Bilingual (67643)

    Northcare 3.1company rating

    Account representative job in Oklahoma City, OK

    Department: Billing Medical Billing Specialist, Bilingual Employee Category: Non-Exempt Reporting Relationship: Manager of Revenue Cycle Management Character First Qualities: * Decisiveness- The ability to recognize key factors and finalize difficult decisions. * Dependability- Fulfilling what I consented to do, even if it means unexpected sacrifice. * Flexibility- Willingness to change plans or ideas without getting upset. * Patience- Accepting a difficult situation without giving a deadline to remove it. * Tolerance- Accepting others at different levels of maturity. Summary of Duties and Responsibilities: The Medical Billing Specialist is responsible for reviewing daily charges and adjustments entered for accuracy, filing third-party claims, self-pay patient billing, and answering billing questions from patients and staff. Primary Duties and Responsibilities: * Reviews assigned claims daily to ensure accuracy prior to claim submission. * Reviews documentation on self-pay claims to ensure that the appropriate discount is applied. * Makes billing corrections and adjustments to claims as appropriate to ensure prompt payment and accuracy of balance. * Validates the correct payer for claim as well as verifies patient eligibility when in question. * Contacts patients for missing information or clarification of documentation. * Requests documentation and/or information required to process claims; scans and uploads documentation and information to patient accounts as applicable. * Submits claims to clearinghouse daily. * Processes secondary and tertiary claims accurately and timely to ensure payment. * Coordinates with the Claims Resolution Specialists to assist in investigating denied claims and credit balances. * Completes rejection and rebill requests. * Follows up on pending claims and work to resolution. * Assists with patient phone calls regarding balances and benefits; advises patients of deductibles and co-payment status. * Assists patients with payment arrangements by coordinating with a Collection Specialist. Issues individual statements when necessary on patient accounts. * Assists the front staff with billing and eligibility related questions. * Keeps abreast of the variety of programs offered at each site and applies benefits correctly to patient charges. * Produces itemized billing requested by law firms or other agencies. * Processes DLO invoices monthly and sends all requested information from accounts. * Creates daily deposit slips on self-pay and private pay accounts. * Collects credit card payments from patients and posts to respective accounts. * Keeps current with dental, behavior health, and vision claims and processes. * Meets established daily, weekly, monthly, and annual deadlines. * Upholds Medicare, Medicaid, and HIPAA compliance guidelines in relation to billing, collections, and PHI information. * Follows written and verbal instructions from the Manager of Revenue Cycle Management. * Exhibits professionalism in communication with patients, clients, insurance companies and co-workers. * Participates in special projects. * Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. * Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. * Performs other duties as assigned. Essential Functions: * Must be able to lift 25 pounds. * Must be able to sit for extended periods of time. * Must have excellent concentration ability.
    $27k-33k yearly est. 7d ago
  • Receivables Analyst - Tours

    The Hertz Corporation 4.3company rating

    Account representative job in Oklahoma City, OK

    A Day in the Life: The Tour Receivables Analyst is responsible for a variety of administrative and analytical duties associated with the receivable operations. This role supports the receivables team by performing research and analysis, reconciliations, and accommodating specialized billing requests. The ideal candidate will possess strong analytical skills, attention to detail and ability to manage multiple priorities in a fast-paced environment. We expect the starting salary to be around $50,000; the actual salary will be determined based on years of relevant work experience What You'll Do: Analyze, prepare, and distribute accurate monthly and ad hoc reporting. Apply critical thinking and analytical skills to large sums of data. Ensure data integrity and promptly resolve issues related to rates and electronic billing. Apply analytical techniques to generate meaningful insights from data. Review and complete system updates to maintain billing accuracy. Utilize customer service and analytical skills to manage billing inquiries and processes. Perform inter-company accounting tasks, including settlement schedules and journal entry preparation. Execute billing processes in compliance with rate guidelines, policies, and procedures. Manage reporting, statement handling, and distribution. Support tax audits related to long-term billing activities. Communicate effectively with internal departments, accounts, and customers. Run automation tools according to department schedule Other projects as assigned What We're Looking For: Bachelor's degree in Business, Finance, Accounting, or a related field preferred Previous billing and analytical experience preferred Strong analytical and problem-solving skills General accounting knowledge Excellent oral and written communication skills Proficiency in Microsoft Office products, especially Excel Ability to manage multiple assignments and meet deadlines Strong attention to detail and organizational skills Effective decision-making abilities What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $50k yearly Auto-Apply 60d+ ago
  • 3rd Party Medical Collections

    Lark Dba Ontrack Staffing

    Account representative job in Oklahoma City, OK

    TempToFT An Oklahoma City Law Firm is seeking candidates with good customer service background for an entry level position for 3rd party medical collections. Must have excellent communications skill sets, both verbal and written. This is a wonderful opportunity to learn a new skill set as they will train. Hours are 8:00 am to 5:00 pm, Monday through Friday.
    $28k-34k yearly est. 60d+ ago
  • Corporate Billing Specialist

    Cohesive Healthcare Management

    Account representative job in Oklahoma City, OK

    Full-time Description A Corporate Billing Specialist plays a crucial role in ensuring accurate and timely billing processes within a corporate environment. This role involves working closely with various departments and clients to generate invoices, track payments, and resolve billing discrepancies. The specialist is responsible for maintaining a high level of financial accuracy and integrity while promoting positive client relations. Responsibilities Prepare and submit billing to assigned payors/insurance companies Prepare deposits; distribute/post payments for assigned payors/insurance companies Follow up on billing questions for clients as well as clinical staff Follow up on outstanding balances with assigned payors/insurance companies Maintain payment status and billing records Track and resolve billing discrepancies Flag write-off recommendations for assigned payors/insurance companies Prepare client billing statements, review for accuracy and ensure that they are sent in a timely manner Gather, analyze, and respond to member and provider appeals, ensuring compliance with standards Maintains a caseload and monitors day to day compliance of appeal decision time frames Responds to member, provider, and client telephone inquiries regarding status, process and outcome of appeals Coordinates and distributes first, second and third level appeal request assignments Consults with managers on problem cases and interfaces with case managers, clinical supervisors, account managers and other personnel in resolving denial and appeal questions Provide accurate and timely responses to appeals, grievances and all other correspondence Responsible for ensuring all determination responses are compliant with all established regulations Communicate effectively with individuals/teams to ensure high quality and timely expedition of customer requests Assist Customer Service in responding to and resolving customer questions and concerns related to correspondence Requirements Education / Experience: High school diploma required. A bachelor's degree in accounting, finance, or a related field preferred. Proven experience in billing, invoicing, or accounting. Strong attention to detail and numerical accuracy. Excellent communication and interpersonal skills. Proficiency with billing software and accounting systems. Knowledge of relevant laws and regulations in the billing field. Strong problem-solving and analytical abilities. Ability to work independently and as part of a team. Time management skills and the ability to prioritize tasks effectively. Must have AR experience. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to work inside a clean, well-lit work environment. While performing the duties of this position, the incumbent is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. The noise level in the work environment is usually moderate. The employee may be required to travel to various locations.
    $25k-33k yearly est. 60d+ ago
  • Corporate Automotive Billing Clerk

    Ted Moore Auto Group

    Account representative job in Oklahoma City, OK

    Ted Moore Auto Group is seeking Automotive Billing Clerk to join our team at our corporate office in downtown Oklahoma City, OK. We offer on-site training, prefer to promote from within, and have a strong understanding of the work/life balance. Applicants need to be available Monday - Friday 8-5. About Us: Ted Moore Auto Group is an Oklahoma-owned and locally operated automotive group with a primary focus within the automotive retailing industry. The company owns and operates several dealership franchises and collision centers within Oklahoma. The primary focus of Ted Moore Auto Group is to provide our customers the best experience, which is why we developed the Ted Moore Difference. Benefits We Offer: Some work schedule flexibility available Benefit Packages available - Health, Dental, Vision, Life, Flex Spending Offered Paid vacations 401K plan with match Free Parking Essential Job Skills: Posting and processing deals Managing and organizing paperwork Post funding Able to meed deadlines Strong attention to detail Ability to handle fast-paced environment Multi tasking Prior Automotive billing experience required
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • Medical Billing Follow-up Specialist

    Impactkare

    Account representative job in Edmond, OK

    Are you experienced in medical billing and ready to step into a role that truly values accuracy, communication, and follow-through? We're looking for a Medical Billing Follow-Up Specialist to join a healthcare team in Edmond, Oklahoma, that is passionate about delivering excellent patient support and ensuring efficient billing operations. This position is perfect for someone who enjoys working through billing challenges, navigating insurance claims, and bringing clarity to patient accounts, all while being part of a collaborative and supportive team. Reports to: Billing Supervisor Location: Edmond, Oklahoma (onsite) Schedule: Monday-Thursday, 8:00 a.m.- 5:00 p.m.; Friday, 8:00 a.m. - 1:00 p.m. Why the role is open: Growing team and increased billing volume WHY THIS ROLE STANDS OUT: Consistent weekday schedule with early Fridays Clear workflow and team-oriented environment Direct impact on revenue cycle performance and patient satisfaction A company that prioritizes compliance, communication, and accuracy WHAT YOU'LL DO: As a Medical Billing Follow-Up Specialist, you'll work closely with insurance companies, patients, and internal teams to resolve unpaid claims, investigate denials, and ensure accurate, timely billing processes. Key responsibilities: Contact insurance providers to follow up on unpaid or denied claims Research and resolve claim denials and billing discrepancies Update insurance information and make necessary corrections for resubmission Communicate with patients about balances and insurance-related questions Support patients in accessing financial assistance resources when applicable Document all interactions and maintain accurate billing records Collaborate with team members to improve billing efficiency and reduce delays Ensure compliance with HIPAA and organizational privacy standards REQUIREMENTS: High school diploma or GED (required) Must have medical billing follow-up experience (minimum 1 year) Proficiency in EMR and billing software Solid knowledge of billing codes and insurance processes Strong communication skills with patients and providers Attention to detail and ability to manage multiple accounts at once Professional, organized, and proactive approach to problem-solving WORK ENVIRONMENT & PHYSICAL REQUIREMENTS: Frequent use of computer systems and data entry Ability to sit for extended periods Comfortable navigating multiple systems in a fast-paced office setting WHY JOIN OUR PARTNER? Our partner is committed to delivering exceptional patient care and maintaining high standards in all administrative and billing operations. They foster a supportive team environment where each member is empowered to make a difference. If you're a billing professional looking to bring clarity and consistency to a vital part of healthcare, we'd love to connect with you. About ImpactKare: ImpactKare is a boutique staffing partner specializing in mental health, allied health, and clinical placements. We know what its like to work on the front lines, and were here to make hiring (and job hunting) more personal. Whether you're a facility that needs strong, reliable talent or a clinician looking for your next chapter, were in your corner. We believe in transparency, long-term partnerships, and doing the right thing even when no one's watching. Recruitment should feel like someone actually cares because we do. Follow us on LinkedIn at: ******************************************* OR Visit impactkare.com to stay in the loop on new opportunities, trends, and insights in the health and wellness space.
    $25k-33k yearly est. 60d+ ago
  • Ar Specialist

    K&R Operating

    Account representative job in Oklahoma City, OK

    At K&R Operating our employees are what makes the difference. As our industry changes one thing remains constant, great people make a great company, our success is due to the great people who work here. K&R Operating is staffed with certified, professional, and experienced full-service personnel capable of handling all equipment needs. Our technicians specialize in all makes and models of engines and compressors. Join us and be a part of the new standard! Summary: The AR Specialist is a full-time role reporting to the AR Manager. Responsible for managing jobs, billing at completion, tracking payment, and performing basic administrative duties. This position is in-person for Oklahoma City, OK Duties and Responsibilities: Manage jobs from start to finish by communicating with operations and sales Invoice fully completed and approved jobs, and transmit to customers Work with customers to resolve issues related to billing matters Assist in electronic filing duties including setting up new file folders as needed Follow up with customers to pursue collection of payments Ability to handle other administrative tasks as needed Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Highly motivated individual with strong time management skills and organizational abilities Must be proficient in MS Office, with an emphasis on Microsoft Excel Strong verbal and written communication skills Positive attitude Dependable and detail-oriented Must be able to work in a team environment as a contributing team member Must be capable of working alone when required Education, Language & Technology Skills: High school diploma or GED Baccalaureate degree a plus Ability to read, write, and speak fluently in English Eligible to work in the US Driver's license, good driving record General computer skills FREE medical and vision coverage for all K&R employees, industry-leading medical coverage for dependents, 401k with company match, dental coverage, short-term and long-term disability, and MORE
    $29k-37k yearly est. Auto-Apply 60d+ ago
  • Collector

    First Fidelity Bank 4.8company rating

    Account representative job in Oklahoma City, OK

    Contributes to the soundness of the consumer loan portfolio through prompt collection of delinquent accounts. Contacts delinquent consumer loan borrowers in an effort to resolve the delinquent status. Maintains related records and prepares regular reports and summaries of delinquent account activity. Responsible for maintaining delinquency accounts at acceptable levels, while maintaining positive client relations. PRIMARY DUTIES/RESPONSIBILITIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. * Receives and reviews daily listing of all delinquent consumer loans that are more than 10 days past due. * Communicates with delinquent borrowers in attempting to obtain late payments, using various means of contact such as telephone, letters or outside agencies. Utilizes effective interpersonal communication skills, presenting a positive bank image, yet being persuasive in approach. * Utilizes methods of collection under terms of loan contract, depending on the feasibility and applicability of each case if initial collection attempts do not secure required payment. Extends due dates or refers clients to loan officers for refinancing. May repossess collateral on secured items if the delinquent situation requires such action, and adjusts working hours to accommodate the client or to secure collateral. * Locates clients with whom the bank has lost contact. Is tactful and resourceful in probing for information leading to the location of the delinquent client or collateral. * Collects and monitors loans from initial delinquency through repossession if required. * Performs other related duties as assigned.
    $28k-32k yearly est. 3d ago
  • Collections Specialist

    Frayer Enterprises II

    Account representative job in Oklahoma City, OK

    The Collections Account Manager must possess a strong desire for excellent, professional customer service. The Account Manager performs collection efforts on delinquent accounts. In addition, this team member will process payments from customer who are not delinquent and will be responsible for general customer service questions. This team member has significant contact with customers in a fast-paced environment. Job Details: Location: Auto Finance USA - The Key Dealership - Oklahoma City, Oklahoma Salary Range: $15.00 - $18.00 Level: Entry Travel Percentage: None Position Type: Full-Time Job Shift: Day Job Category: Entry Level Job Duties and Responsibilities: Present an example of appropriate work habits, behavior and a positive attitude towards co-workers and administration Review and monitor delinquent accounts daily Effectively process inbound/outbound calls to work collection accounts in a professional manner while keeping and improving customer relations Establish and maintain payment arrangements consistent with company guidelines Process payments and set customers up on auto debit Record all relative information into the collections system regarding collection calls Resolve customer problems while applying good customer service and in a timely manner Handle general customer service questions while remaining professional and following company policies and guidelines Make recommendations to management of accounts needing additional attention Initial skip tracing as needed to find location information Meet daily goals set for accounts worked and calls made Meet Quality and Assurance standards for calls monitored Perform other duties as assigned Ability to work overtime based on the needs of the company May assist in other related departments as required by business needs Physical Job Description: Verbal and written communication 8 to 9 hours each scheduled work day Sitting and standing positions 8 to 9 hours each scheduled work day Air controlled environment, florescent lighting, and natural lighting Close proximity to computer screens Ability to work within fluctuating background noise and movement Taking phone calls for 8 to 9 hours each scheduled work day Qualifications: Excellent telephone voice in terms of tone, clarity, pronunciation and proper use of grammar PC skills. Strong typing and Internet navigation skills required Strong communication and customer service skills Strong problem solving skills and has the ability to multi-task Must have the ability to work and adapt in a changing environment Frayer Enterprises and its affiliates provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, genetic characteristics, or any other considerations made unlawful by applicable state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Frayer Enterprises and its affiliates expressly prohibit any form of workplace harassment based on race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, or genetic characteristics.
    $15-18 hourly 60d+ ago
  • Sr Specialist, Account Management

    Cardinal Health 4.4company rating

    Account representative job in Oklahoma City, OK

    **At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.** **What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities:** + Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs + Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service + Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives + Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions + Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed. + Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives + Track, measure, and report key performance indicators monthly + Identify opportunities for process improvement and implement solutions to enhance efficiency, quality, and overall performance + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **Qualifications:** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of professional experience; direct customer-facing experience, preferred + Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred + Demonstrated ability to work in a fast-paced, collaborative environment, preferred + Highly motivated and able to work effectively within a team, preferred + Strong communication skills with the ability to build solid relationships and deliver high quality presentations, preferred + Ability and willingness to travel occasionally, as business needs require is preferred **What is expected of you and others at this level:** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/18/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 25d ago
  • Billing Specialist

    Lark Dba Ontrack Staffing

    Account representative job in Oklahoma City, OK

    TempToFT Billing Specialist Reports To: Senior Billing Specialist Purpose: Performs accounts receivable functions including billing, processing of EOBs, and record keeping. Receives completed shipped orders from shipping; verifies accuracy and completeness of all required information. Codes products with correct HCPC coding, keypunches orders into computerized billing system. Electronically submits claims daily to Medicare, Medicaid, and commercial insurance companies. Verifies customer eligibility with insurance carriers and if necessary, acquires authorization. Updates and reviews aged receivables for unpaid balances. Resolves claim issues. Communicates with customers regarding their billing and assists in collections. Processes credit card payments. Performs other billing duties as requested by the Billing Manager. Qualifications and Requirements: Must have a high school diploma, college degree preferred, not required. Six months to one year related experience and/or training; or equivalent combination of education and experience. Managing one's own time Understand written sentences and paragraphs in work related documents. Talk to others to covey information effectively. Give full attention to what other people are saying, take time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Communicate effectively in writing as appropriate for the needs of the audience. Monitor/Assess performance of yourself to make improvements or take corrective action. Obtain and see the appropriate use of equipment, facilities, and materials needed to do certain work. Use mathematics to solve problems. Consider the relative costs and benefits of potential actions to choose the most appropriate one. Physical Demands: Regularly required to sit, stand, walk, and occasionally bend and move about the facility. Infrequent light physical effort required. Occasional lifting under 10 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $25k-33k yearly est. 60d+ ago
  • Income Collections Specialist

    Oklahoma State Government

    Account representative job in Oklahoma City, OK

    Job Posting Title Income Collections Specialist Agency 695 OKLAHOMA TAX COMMISSION Supervisory Organization Account Solutions Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation Income Collections Specialist Salary-$48,100.00 Why you'll love it here! TRANSPARENCY. FAIRNESS. COMPLIANCE. The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service. Check out our About Us page to learn why we are passionate about tax compliance and believe it is the career for you! There are perks to working for the OTC. We know that benefits matter, and that is why we offer a competitive benefits package for all eligible employees: Generous state-paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. A Retirement Savings Plan with a generous match. 15 days of paid vacation and 15 days of sick leave for full-time employees the first year. 11 paid holidays a year. Paid Maternity leave for eligible employees. Employee discounts with a variety of companies and venders. A Longevity Bonus for years of service. JOB SUMMARY The Income Collections Specialist plays a critical role in the Collections Division's primary assigned goals: the enforcement of state statutes, rules, and the collection of outstanding income and business tax delinquencies/liabilities. This position will have responsibilities involving the collection of unpaid tax liabilities and outstanding delinquencies for individuals and businesses. This may include serving as primary point of contact for taxpayers on assigned caseloads; coordinating and participating in administrative hearings; monitoring collection activity of third-party outside collection agencies; determining basis of liability; conducting examinations and inspections of various tax records and issuing orders for taxpayers whose licenses or permits are canceled. DUTIES AND RESPONSIBILITIES The functions performed by employees in this job family will vary by level, but may include the following: Serves as primary point of contact for Income Tax billing calls to resolve and collect unpaid tax liabilities and outstanding delinquencies. Provides education and understanding regarding deadlines related to the billing cycle and offers support for assistance in making payment plan payments and Tax Assist inquiries. Determines appropriate method of collection, which may include negotiating and establishing the terms of a pay plan in accordance with section policy and tax laws. Establishes payment deadlines and monitors pay plans to ensure terms and conditions are followed. Responsible for review and process of electronic documentation submitted by taxpayers through OkTAP. Aid taxpayers with various inquiries regarding billings, delinquent filings, or outstanding liabilities. Examines, investigates, and reviews records, reports, and management practices to ensure legal compliance with state rules and statutes. Reviews applicable laws, regulations, procedures, and financial and administrative controls. Manages and prioritizes assigned caseload and provides services to taxpayers with minimal supervision while meeting deadlines. May serve as the agency's witness for court proceedings as it pertains to the validity and collection of outstanding liabilities and delinquencies. Provides taxpayer instruction on the completion and filing of various tax forms. Assists in projects or tasks as assigned, including those in other sections or divisions. COMPLEXITY OF KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic accounting methods and principles of business tax laws Office practices and procedures, including record maintenance Business mathematics, spelling, punctuation, and grammar Investigation techniques and methods for conducting research Computer technology principles, terminology, and automated systems Auditing methodology, techniques, and theories Modern computer technology related to accounting systems Skills in: Strong interpersonal skills; active listening Verbal & written communication Proficient in PC office software, Microsoft Office, desk top tools, and data entry Strong analytical, critical thinking, and problem solving skills Strong time-management and negotiation skills Detail-oriented with research and investigative experience Critical thinking and problem solving Ability to: Exercise independent judgment and provide prompt service Establish and maintain effective working relationships with others Communicate effectively, both orally and in-writing; utilize de-escalation techniques with difficult or irate taxpayers Maintain a professional demeanor in all situations Effectively multi-task, set priorities and manage time to meet deadlines Review and analyze accounting records and business practices Prepare audit work papers, reports and recommendations Establish and maintain effective working relationships with others Work independently with limited instruction/supervision Inspect records to determine compliance and determine tax liability Interpret and apply policies, procedures, rules and regulations Maintain a professional, positive manner when talking with taxpayers in-person, over the phone, or by email MINIMUM QUALIFICATIONS Education and Experience requirements at this level consist of An associate degree in accounting, finance, business, public administration, or a related field OR two years of experience in auditing, accounting, finance, taxation and revenue, credit collections, or investigative work OR an equivalent combination of education and experience PREFERRED QUALIFICATIONS Proficiency in Microsoft Office with business application software Previous tax or government knowledge Experience in OneLink, FAST and/or Gentax software PHYSICAL DEMANDS Ability to sit and stand for extended periods of time. Exhibit manual dexterity and hand-eye coordination to operate a computer, keyboard, photocopier, telephone, calculator and other office equipment. Ability to see and read a computer screen and printed material with or without vision aids. Ability to hear and understand speech at normal levels, with or without aids. Ability to communicate clearly. Physical ability to lift up to 15 pounds, to bend, stoop, climb stairs, walk and reach. Duties are normally performed in an office environment with a moderate noise level. SPECIAL REQUIREMENTS This position may require occasional travel. The Oklahoma Tax Commission's normal work hours are Monday through Friday, 7:30am to 4:30pm. This schedule may require minor flexibility based on the needs of the agency. Telework may be required based on the needs of the agency, division, and section. If applicable, applicant must be willing and able to work BOTH on-site and telework at an off-site location, generally in the applicant's home. Applicant must have a secure internet connection and a dedicated telephone (landline) or smart phone device during scheduled working hours. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All offers of employment will be contingent upon successful completion of a fingerprint-based background check, reference check and federal and state tax compliance check. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
    $48.1k yearly Auto-Apply 60d+ ago
  • Bilingual Collections Specialist

    Frayer Enterprises II

    Account representative job in Oklahoma City, OK

    Auto Finance USA is one of the leading lenders in Oklahoma for people with less than perfect credit seeking auto loans. Our growing company currently has openings within our auto collections department. If you consider yourself someone who is great at communicating, problem solving and enjoys working customer service- we are looking for you! No experience required; we will train you. The Account Manager performs collection efforts on delinquent auto loan accounts and provides additional support to our customers. We like to have fun while we work our accounts! We are looking for both experienced and inexperienced team members to join our fast-paced environment. If this ad speaks to you, apply with us today to meet our team. Job Details: Location: Auto Finance USA - OKC Salary Range: $15.00 - $18.00 per hour Travel Percentage: None Position Type: Full-Time Job Shift: Day Job Duties and Responsibilities: Present an example of appropriate work habits, behavior and a positive attitude towards co-workers and administration Review and contact delinquent accounts daily Effectively process inbound/outbound calls to work collection accounts in a professional manner while keeping and improving customer relations Establish and maintain payment arrangements consistent with company guidelines Process payments and set customers up on auto debit Record all relative information into the collections system regarding collection calls Resolve customer problems while applying good customer service and in a timely manner Handle general customer service questions while remaining professional and following company policies and guidelines Make recommendations to management of accounts needing additional attention Initial skip tracing as needed to find location information Meet daily goals set for accounts worked and calls made Meet quality and assurance standards for calls monitored Perform other duties as assigned Ability to work overtime based on the needs of the company May assist in other related departments as required by business needs Physical Job Description: Verbal and written communication 8 to 9 hours each scheduled work day Sitting and standing positions 8 to 9 hours each scheduled work day Air controlled environment, florescent lighting, and natural lighting Close proximity to computer screens Ability to work within fluctuating background noise and movement Outbound and inbound phone calls for 8 to 9 hours each scheduled work day Qualifications: Excellent telephone voice in terms of tone, clarity, pronunciation and proper use of grammar PC skills. Strong typing and Internet navigation skills required Strong communication and customer service skills Strong problem-solving skills and has the ability to multi-task Must have the ability to work and adapt in a changing environment No experience required in related field Frayer Enterprises and its affiliates provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, genetic characteristics, or any other considerations made unlawful by applicable state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Frayer Enterprises and its affiliates expressly prohibit any form of workplace harassment based on race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, or genetic characteristics.
    $15-18 hourly 60d+ ago

Learn more about account representative jobs

How much does an account representative earn in Midwest City, OK?

The average account representative in Midwest City, OK earns between $27,000 and $54,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in Midwest City, OK

$38,000

What are the biggest employers of Account Representatives in Midwest City, OK?

The biggest employers of Account Representatives in Midwest City, OK are:
  1. Sonepar USA
  2. Medusind
  3. Virtual Task Buddie
  4. Intermountain Centers
  5. Crown Equipment
  6. OU Health
  7. Paycom
  8. Bobby Lewis-State Farm Agent
  9. Dusty Treat-State Farm Agent
  10. Jim Evans-State Farm Agent
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