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Account representative jobs in Mountain View, CA

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  • Senior Oncology Account Specialist Hematology San Francisco, CA

    Pfizer 4.5company rating

    Account representative job in Palo Alto, CA

    ROLE SUMMARY Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is innovative and customer oriented. Whether you are involved in manufacturing, testing, or compliance, your contribution will directly impact patients. The Senior Oncology Account Specialist (SOAS) will have a variety of responsibilities, ranging from promoting Pfizer's product portfolio to health care providers and specialists, to educating members of the healthcare community regarding the appropriate use of Pfizer products, to calling on accounts and organized customers to help improve patients' experience with Pfizer products, as well as the overall quality of patient care delivered. The SOAS plays a critical role in increasing Pfizer's brand with high-value target customers by linking an insightful assessment of the account and/or business landscape with a strong understanding of Pfizer's products and resources. BASIC QUALIFICATIONS BA/BS Degree from an accredited institution BA/BS Degree from an accredited institution OR an associate's degree with 8 years of experience; OR a high school diploma (or equivalent) with 10 years of relevant experience. Ability to travel domestically and stay overnight as necessary Valid US driver's license and driving record in compliance with company standards. Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired Minimum of 4 years of previous Pharmaceutical Sales experience or minimum of 4 years of previous Oncology Healthcare Professional (HCP) experience working with key Oncology thought leaders or high influence customers in hospitals, large group practices or managed care organizations. A demonstrated track record of success and accomplishment with previous Pharmaceutical Sales experience or Healthcare Professional (HCP) experience Exceptional aptitude for learning and ability to communicate technical and scientific product and disease management information to a wide range of customers Demonstrated high degree of business acumen Proficiency using complex digital applications and able to adapt to Pfizer's long-range technology model in bringing relevant Pfizer information to market. PREFERRED QUALIFICATIONS 3-5 years of Oncology sales experience Master's Degree Advanced Healthcare Professional (HCP) Degree Experience calling on institutions, NCI centers and Key Opinion Leaders Functional / Technical Skills can include: Promote broad portfolio of products; Strong knowledge of disease states, therapeutic areas, and products Deep knowledge of applicable customers and markets (prescribers/HCPs/institutions/ organizations) Generate demand for Pfizer products in assigned accounts Strategic account selling and management skills. Develop comprehensive territory/account/customer plans to drive achievement of desired objectives. Maintain relationships throughout institutions Overcome obstacles to gain access to difficult to see health care providers and customers. Cultivate relationships with KOLs; build lasting relationships with top priority customers Assess needs of target physicians/accounts; Address needs with responsive approach, targeted skills, and appropriate resources Superior selling, technical and relationship building skills Demonstrated ability to engage, influence and support customers throughout the selling process; excellent communication and interpersonal and leadership skills. Demonstrated ability to quickly learn and embrace new ways of working in a rapidly changing environment. Possess the ability to work in a matrix environment and to leverage multiple resources to meet customer needs and deliver results. Other Job Details Territory includes but not limited to: San Francisco CA and south including east Bay Relocation might me offered The annual base salary for this position ranges from $101,500 - $245,400. During initial new hire sales training, you will be classified as a salary non-exempt employee which entitles you to overtime pay. Upon your training certification, you will become an overtime exempt employee. In addition, this position offers an additional Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits| (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to any location outside of the United States. Relocation assistance may be available based on business needs and/or eligibility. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make ********************** accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. Sales d24ad0b8-823f-4e68-a892-2986ccdf7392
    $80k-109k yearly est. 1d ago
  • Customer Service Rep

    Ultimate Staffing 3.6company rating

    Account representative job in Oakland, CA

    Temporary Retail Sales Associate every Saturday - Schedule: 10:30 a.m. - 5:00 p.m. Salary = $29.91 per hour Duties and Responsibilities Greet and welcome visitors; offer helpful directions to a variety of offerings. Match offerings to the interests and needs of our guests to sell admission and program tickets, memberships, and merchandise through multiple electronic point-of-sale systems. Offer personalized welcoming experiences that promote belonging and empower participation and connection. Provide accurate information and answers in a timely manner about exhibitions, programs, facility usage and events to all visitors, document visitor comments and inquiries in appropriate systems Serve as an advocate for the visitor while simultaneously promoting the welfare of the museum; communicate with a variety of visitors with diverse interests and abilities to ensure a positive museum experience, resolve visitor complaints to the mutual satisfaction of the visitor and the museum Serve as greeter, event check-in person, ticket-taker, and/or usher at museum-sponsored or private event programs All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $29.9 hourly 3d ago
  • Medical Billing Specialist

    Prokatchers LLC

    Account representative job in Livermore, CA

    Handling inbound calls related to billing statement inquiries • Following up on outstanding patient balances • Interpreting EOBs (Explanation of Benefits) Strong medical billing and insurance knowledge • Experience with customer service in a healthcare setting • Resolving unpaid accounts efficiently while meeting quality and productivity standards
    $34k-46k yearly est. 3d ago
  • Vitas Sales Representative

    Vitas Healthcare 4.1company rating

    Account representative job in Fremont, CA

    Responsible to become a subject matter expert on Medicare Hospice Benefit, VITAS service offerings, disease specific clinical criteria and evidence based medicine. Accountable for set goals and results. Focuses on providing solutions and executing them. Analyzes territory and develops call routing to establish correct targets, reach and frequency for maximal territory growth. Develops sales messaging and strategies that align to the customers' needs to ensure hospice appropriate patients gain access to hospice services. Maintains professional and technical knowledge by reviewing professional publications; establishing personal networks; remaining current with changes in healthcare field in order to understand customer industry. Leverages provided resources and technology as a vehicle for success. Daily use of CRM tool in order to capture needs of customers and strategy for continued hospice utilization. Synchronization of updates is required daily. Leverages sales tools on provided devices as customer visual aids and learning tools to grow knowledge. Effective in professional verbal, written, and electronic communication Maintains professional relationships and collaborates with internal, clinical end of life care team. Attends team meetings on regular basis. Resolves customer feedback by investigating opportunities for development; developing solutions; preparing reports; collaborates on resolutions with program management. Able to apply training and leverage tools and resources when executing strategies with customers with a strong sense of urgency. Open to and proactively applies coaching feedback from direct manager with the intentions on improvement of various skillsets. Timely completion of administrative duties: expense reports, payroll entry, other administrative actions by required times. Perform related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. Works cohesively and leverages opportunities with VITAS internal customers: VITAS Medical Director & Team Physicians, Team Managers and overlapping team disciplines, PCAs, Admissions RNs, Sr. Leadership. Attends team meeting at least two times per quarter. Perform related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. QUALIFICATIONS Minimum 2 years sales experience or in healthcare services preferred Participated in competitive team environment that involved individual accountably and teamwork Able to demonstrate examples on critical thinking and created solutions Past military service a plus Experience with volunteer organization a plus Hospice experience preferred but, not required Evidence of achieving sales goals within the market and/or demonstrates track record of consistently exceeding corporate goals Strong customer service, sense of urgency and problem solving skills Time Management and Organizational Skills Demonstrated knowledge and successful application of a need satisfaction selling process Ability to manage a territory, to conduct sales calls and to generate sales by building long term business partnerships Strong interpersonal skills within all levels of an organization Expectations: Excellent presentation, negotiation and relationship-building skills Excellent oral and written communication skill Ability to work outside of normal business hours (8-5), evenings and weekends as needed. Ability to navigate within a CRM tool and proficiency in Outlook, Word and Excel-PowerPoint, iOS devices Ability to develop clinical knowledge base to support VITAS sales efforts Integrity and customer focus: ethical, moral conduct, customer services Reliable transportation Able to expense minimal (i.e. lunches, snacks, breakfasts) customer education when approved with expectation of reimbursement from company EDUCATION Bachelor's degree from an accredited college or university or the international equivalent preferred. Other acceptable licenses include: RN, LPN/LVN, SW
    $46k-71k yearly est. 2d ago
  • Superstar Sales Reps Only

    California Deluxe Windows

    Account representative job in Santa Clara, CA

    California Deluxe Windows is a manufacturer and contractor in Southern California and we run a second office in Santa Clara. We are a direct manufacturer of windows and doors and have a long history of success in the California marketplace since 1999. We make a high-end vinyl product, unlike any others in the market. You will be amazed how easy it is to differentiate the value of our product relative to competitive products. We have a robust marketing engine, qualified leads are created for you, and your job will be to turn those leads into contracts. Entire Bay Area is available for sales so there is driving and a solid efficient vehicle is required. We provide the training and tools needed for your success. Position reports to General Manager for your dept. This job is commission only with a monthly draw. We currently have individuals that make from $90,000 per year up to about $500,000. If you want to work hard and are a “go getter” closer, you have almost unlimited upside as we provide a bonus for any self generated business. Regardless of your experience, we can train you to be a success and provide a career path that is very lucrative. Responsibilities: - Demonstrate our product to potential customers - Help facilitate the purchase of a home improvement contract after meeting a customer. - Provide an exceptional experience for our customers each and every time they interact with you. - Learn EVERY SINGLE DAY What we will provide: - We will train and work with you until you get the hang of every task you are comfortable with completing. - We will provide all product knowledge, sales techniques and process, and demonstration/sales materials you will need. If you feel this applies to you, please respond with 3 completions to the following sentence below and come build an empire with us! Your application is simply to finish the following sentence and e-mail your response to us along with the best number to contact you by phone. If you feel a resume will help us understand who you are more clearly, you are welcome to attach one to your response e-mail. I am an excellent hire for this sales position because: 1. 2. 3.
    $43k-80k yearly est. 4d ago
  • ECM - Billing Specialist

    Bayview Hunters Point Foundation

    Account representative job in San Francisco, CA

    CalAIM Enhanced Care Management (ECM) is a patient-centered program under California's CalAIM (California Advancing and Innovating Medi-Cal) initiative, designed to provide comprehensive, whole-person care to Medi-Cal beneficiaries with complex health and social needs. The ECM program focuses on high-risk population, such as individuals with multiple chronic conditions, serious mental health and substance used needs and those experiencing homelessness and Justice Involved (JI) by offering intensive coordinated care management and other services. Though a team-based approach, ECM program staff work closely with members, healthcare providers, and community organizations to address the medical, behavioral, and social determinants of health (SDOH) connecting members to vital resources such as housing support, mental health services, and social services. The goal of the ECM Program is to improve health outcomes, reduce health disparities and promote better health and stability for vulnerable population in our community. Under the supervision and guidance of the ECM Program Director, the ECM Billing Specialist is responsible for supporting the billing, data management, and reporting processes specifically for CalAIM and ECM initiatives. This role ensures accurate tracking, billing and reporting of services rendered under the BVHPF ECM Program with a focus on compliance and program integrity. The Billing Specialist will have a strong have a strong background in healthcare billing, an understanding of Medi-Cal regulations, and the ability to analyze and validate complex data sets. The ECM Billing Specialist is essential for ensuring that the ECM Program services are billed correctly, claims are processed efficiently, and data is leveraged for strategic decision-making. Requirements Billing & Claims Management: Prepare, review and submit CalAim-ECM billing claims, ensuring compliance with Medi-Cal requirements, Managed Care Plans (MCP), and ECM program guidelines. Verify and reconcile data related to member services, ensuring all documentation is complete and accurate prior to claim submission. Identify, research, and resolve billing discrepancies, working closely with the ECM program team and contracted MCPs. Monitor claims status, track denials, and follow-up to ensure timely payments and resolution of billing issues. Data Coordination & Reporting: Maintain comprehensive records of ECM services, tracking utilization, service delivery and outcomes. Extract, validate, and analyze data from multiple sources to generate detailed reports for the ECM Director, MCPs, internal and external stakeholders. Assist in developing monthly, quarterly and annual reports for the ECM program performance and compliance reviews. Compliance & Program Integrity: Ensure billing practices adhere to all applicable state and federal regulations, including Medi-Cal, CalAIM and MCPs requirements. Participate in audits and compliance reviews, preparing necessary documentation and responding to inquiries from auditors. Maintain and stay an up-to-date understanding of CalAIM-ECM and MCPs requirements, including changes in reimbursement policies and procedures. Provide data insights to support strategic planning and program evaluation by ensuring that appropriate billing and diagnosis codes (e.g. ICD-10, CPT, HCPCS) are used for the services provided, adhering to ECM-specific guidelines and regulations. Collaboration & Communication: Act as a liaison between the billing, ECM and Compliance team to ensure accurate data sharing and alignment. Collaborate with ECM Director to identify process improvements and implement best practices for data management and billing workflows. Serve as the point of contact for billing-related inquiries, providing support to ECM program staff, providers, MCPs and internal and external stakeholders. Program Development: Models the highest ethical standards in billing management and building relationships with co-workers, supervisors, members, providers, and colleagues in the community while maintaining a positive holistic approach. Assist the ECM team in providing clear understanding of billing requirements, corrections, and denials. Engage and track in Continuous Quality Improvement (CQI) initiatives on billing metrics by identifying gaps to address, develop and test new practices to improve the ECM billing outcomes. Ensures billing is accurate, helpful and compliant with regulatory requirements of BVHPF and MCPs. Contribute to the development and enhancement of the ECM services offering input on program improvements, workflow optimizations, and best practices. Participate in all ECM team meetings and perform other duties as assigned by the ECM Director. Qualifications: Education: Bachelor's degree in nursing, Social Work, Public Health, or a related field. (Master's degree preferred.) Experience: Minimum 2-3 years in billing, coding, with understanding, high-need care coordination and management, including those with mental health conditions, homelessness, and substance use disorders, with at least 1-2 years lived experience, including experience working with LGBTQI+, young people and their families, caregivers, child welfare, foster system, older adults and individuals with chronic illness communities. Licensure/Certification: Possession of a valid California Driver's License with a driving record that meets agency standards. Auto Insurance and access to a reliable vehicle. Leadership Skills: Strong communication and interpersonal skills, with problem-solving skills. Ability to work independently and as part of a team. Knowledge: In-depth knowledge and understanding of high-need care coordination, chronic disease management, behavioral health, social determinants of health (SDOH), community resources, healthcare services and billing codes. Technical Skills: Proficiency in case management software such as: electronic health records (EHR), Avatar, Epic and data reporting tools, including knowledge of Microsoft Office, Internet browsers, etc. Physical & Additional Requirements: Regular and reliable job attendance. Effective verbal and written communication skills. Exhibit respect and understanding of others to maintain professional relationships. Independent judgement in evaluation options to make sound decisions. Ability to work effectively in an open office environment surrounded by moderate noise and distractions. Frequently required to sit; occasionally walk and stand; travel from the building to other sites. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. The employee must be able to meet case notes deadlines with time constraints. Able to meet required state, federal, local and BVHP standards. Live Scan fingerprinting and TB clearance as well as any other medical vaccinations may be required. At least two COVID-19 vaccinations (preferred). As part of our commitment to maintaining a secure environment, all candidates selected for this position will be subject to a comprehensive background check clearance. This clearance is a standard part of our employment process and is conducted in accordance with applicable laws and regulations. Provide proof of California Driver's Licenses, proof of insurance and current registration with a clean driving record. Salary Description $95k/annually
    $95k yearly 60d+ ago
  • Legal Billing Coordinator

    Robert Half 4.5company rating

    Account representative job in Oakland, CA

    Robert Half is seeking a Legal Billing Specialist for our client, a local law firm. This contract-to-hire role offers a strong opportunity for professional growth as part of a reputable firm committed to excellence in legal services. Job Responsibilities: + Manage and execute end-to-end legal billing functions, ensuring accuracy and compliance with firm protocols. + Prepare, review, and process detailed client invoices in adherence to client-specific billing guidelines. + Monitor and track billing timelines, resolving delayed or rejected bills proactively. + Address inquiries regarding billing discrepancies and collaborate with attorneys and staff for resolution. + Ensure compliance with electronic billing (e-Billing) systems and resolve e-Billing rejections or adjustments. + Maintain proper documentation of all billing activities for reporting purposes. + Offer continuous support to attorneys, paralegals, and other staff regarding billing and time entry best practices. Requirements + 3-5 years of experience in legal billing, preferably within a law firm. + Proficiency with legal billing platforms (e.g., Elite, Aderant, eBillingHub). + Strong understanding of electronic billing systems and client-specific billing requirements. + Advanced MS Office skills - particularly in Excel (e.g., pivot tables, formulas). + Excellent organizational skills and attention to detail. + Strong interpersonal skills with the ability to collaborate with internal and external stakeholders. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
    $41k-56k yearly est. 4d ago
  • Law Firm Billing Clerk

    Law Tyme

    Account representative job in Oakland, CA

    Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance A well Established California Litigation Law Firm with 5 offices across the State of California is seeking an Experienced Legal Billing & Collections Specialist to work in the Oakland Office. This position will be HYBRID once the probationary period is over; 3 days in office; 2 days out. It is REQUIRED that you have Law Firm Billing and Collections experience in order to be considered for this position. Requirements: · Minimum 3 years of experience as a Legal Billing Specialist in a Law Firm · Must have experience with Legal Billing Software and be computer savvy · Must handle confidential materials with discretion · Be organized and have skills to prioritize daily · Have experience with iManage and Excel Job Duties: · Generate monthly pre-bills, edit and finalize to send to clients · Prepare write-off request forms for approval · Utilize Excel daily and efficiently · Monitor and track Accounts Receivables to ensure collections are completed · File client-matter docs electronically and in iManage · Prepare daily deposits and post receipts · Able to complete Collection tasks Benefits: Medical, Dental, Vision, PTO, Paid Holidays, 401K and much more. Salary: $35-40 per hour, DOE For more information about the Firm and the position, please submit your Resume for consideration of an interview. _ Compensation: $35.00 - $40.00 per hour Law Tyme, Inc. is owned and operated by a seasoned litigation specialist, Melissa A. Carver. Ms. Carver has worked in the legal field for many years at the capacity of a Litigation Secretary, Paralegal, Office Administrator, Temp, and now owns and operates her third legal staffing firm. Ms. Carver and her staff have worked in law firms and are qualified to place qualified candidates with the employer in need. We are a Legal Staffing firm placing Legal/Litigation Secretaries, Paralegals, Receptionists, Runners, Accounting, Management Positions, and Attorneys, in California and Las Vegas, providing quality service to our clients and candidates. We love what we do and we love to teach, educate and help people achieve their goals, whether it be the employer or the candidate.
    $35-40 hourly Auto-Apply 60d+ ago
  • Law Firm Billing Clerk

    Law Tyme, Inc.

    Account representative job in Oakland, CA

    Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance A well Established California Litigation Law Firm with 5 offices across the State of California is seeking an Experienced Legal Billing & Collections Specialist to work in the Oakland Office. This position will be HYBRID once the probationary period is over; 3 days in office; 2 days out. It is REQUIRED that you have Law Firm Billing and Collections experience in order to be considered for this position. Requirements: Minimum 3 years of experience as a Legal Billing Specialist in a Law Firm Must have experience with Legal Billing Software and be computer savvy Must handle confidential materials with discretion Be organized and have skills to prioritize daily Have experience with iManage and Excel Job Duties: Generate monthly pre-bills, edit and finalize to send to clients Prepare write-off request forms for approval Utilize Excel daily and efficiently Monitor and track Accounts Receivables to ensure collections are completed File client-matter docs electronically and in iManage Prepare daily deposits and post receipts Able to complete Collection tasks Benefits: Medical, Dental, Vision, PTO, Paid Holidays, 401K and much more. Salary: $35-40 per hour, DOE For more information about the Firm and the position, please submit your Resume for consideration of an interview. _
    $35-40 hourly 16d ago
  • Billing Clerk I

    Gardner Health Services

    Account representative job in San Jose, CA

    Gardner Health Services is currently recruiting to fill the a Billing Clerk I position. This is a full-time 40 hour/week position based out of Gardner's corporate office located in Downtown, San Jose, California. Under the direct supervision of the Sr. Billing Manager, the Billing Clerk I position performs specialized clerical duties related to the management of patient accounts receivable. The ideal candidate will be detail oriented, highly organized and have ability to work both independently and as part of a team. This recruitment will remain open until filled. Applications will be reviewed on a first come first serve basis. Apply now! Minimum Qualifications: The minimum qualifications of this position is listed below. An equivalent combination of education and experience may be considered. High School diploma or GED. Heavy data entry experience. Good computer skills with knowledge of excel and word a plus. Must possess basic math skills. Possession of a valid California driver's license and proof of current automobile insurance. *If selected, other documents and certifications may be required as part of the hiring and credentialing process* Compensation: Compensation and level of position placement will be determined based on relevant experience and education. Billing Clerk I: $23.72 - $27.49 Hourly PLEASE SEE ATTACHED FOR THE FULL JOB DESCRIPTION Working at Gardner Health Services Employees at Gardner Health Services define the meaning of community service. Gardner employees are passionate about helping people in the community of which they are a part. Staff members are deeply valued both by the community in which they serve, their fellow colleagues, and company administration. A strong sense of teamwork, empathy, and dedication exists amongst Gardner staff that truly embodies what health care professionals should be. Gardner Health Services takes tremendous pride in seeing the growth and professional advancement of its employees. Employees enjoy a healthy work/life balance and a commitment to diversity and inclusiveness. Additionally, job security is excellent and has led to longtime retention of Gardner personnel. Whether you are new to the healthcare industry and looking to get exposure to a possible career in healthcare or a seasoned veteran who wants to make an impact in the community, Gardner Health Care has a position for you. Gardner Health Services offers market competitive salaries and an excellent benefits package for eligible employees, including minimal out-of-pocket expenses for health, dental and vision insurance for an entire family. Also included is 401(K) profit sharing contributions, life insurance, an employee assistance program, annual education reimbursement, and a generous paid time off and holiday leave bank. Who We Are Gardner Health Services is a dynamic and progressive company dedicated to providing the best healthcare services with a community-oriented approach. Gardner's mission is to provide high quality, comprehensive medical and mental healthcare, including prevention and education, early intervention, treatment and advocacy services which are affordable, respectful, culturally, linguistically and age appropriate. Compromised of 10 various clinics with locations in the Bay Area of California stretching from Gilroy to Atherton and focused in the San Jose area, Gardner's services are strategically located to ensure adequate coverage in the region and areas with the highest needs. Gardner provides a full range of medical services including pediatrics, dental and vision care as well as a robust program dedicated to mental and behavioral health. Gardner Health Services and its staff are deeply engrained in the community in which they serve and continually strive to go above and beyond to take care of the community and its members. Gardner Health Services is an equal opportunity employer
    $23.7-27.5 hourly Auto-Apply 60d+ ago
  • Medical Billing Specialist

    Vertu Agent

    Account representative job in San Jose, CA

    About Us: At Vertu Agent, we are a high-performance, client-focused firm operating across several industries. We combine innovation, professionalism, and collaboration to deliver exceptional service. Our teams are empowered with the resources, training, and autonomy to exceed client expectations while growing professionally. Our Culture: We prioritize excellence, accountability, and continuous learning. Our environment is collaborative yet results-driven, celebrating initiative, problem-solving, and high-impact contributions. Top performers are recognized, mentored, and given opportunities to take on leadership responsibilities. About the Role: We are seeking a skilled Medical Biller & Coder with 2-5 years of experience accurately coding diagnoses and procedures, submitting claims, and managing billing workflows. The ideal candidate is highly detail-oriented and proficient in medical coding standards. Key Responsibilities: Code medical diagnoses and procedures using ICD-10, CPT, and HCPCS. Submit claims and follow up on unpaid or rejected claims. Maintain accurate financial records and reconcile accounts. Communicate with insurance companies and providers regarding claims. Ensure compliance with HIPAA, billing regulations, and industry standards. 2-5 years of medical billing and coding experience. Certified Medical Biller/Coder preferred. Proficiency with billing software and EMR/EHR systems. Exceptional attention to detail and organizational skills. Strong communication and problem-solving skills.
    $34k-46k yearly est. 14d ago
  • Billing Specialist - Billing Department

    Healthright 360 4.5company rating

    Account representative job in San Francisco, CA

    The Billing Specialist is responsible for managing HealthRIGHT360's clinical database/billing system, including e-Clinical works (ECW) or any other future EMR's reconciling insurance claims and tracking UDC's/UOS for HealthRIGHT 360's medical contracts. Key Responsibilities Billing Responsibilities: Under the supervision of HealthRIGHT360's Revenue Cycle Manager Manager, the billing specialist is responsible for accurate and timely scanning of EFT's, checks, EOB's, claim Inquiries, denials, RTD's and correspondence to PMG or other entities. The position is responsible by obtaining any additional information that may be needed to complete claims (Dx codes, CPT codes, note signatures, etc). Maintain and ensure proper coding for encounters including updates of ICD-10 and CPT codes. Bank Statement Reconciliations. Weekly Reconciliation the front desk cash logs, co-payments, and deposits to EMR and turn into fiscal. Along with the Revenue Cycle Manager and Directors of Operations investigate, post, and manage EMR payments and deposit into bank. Under the direction of the Revenue Cycle Manager develop and manage electronic billing system by inactivating and adding new/discontinued CPT and ICD10 codes, updating the Federal Poverty Level, Sliding Scale Fees and Charges on an annual basis. Regular management of HealthRIGHT 360's Medical Program's funding sources, including Medi-Cal, Medicare, Family PACT, Managed Care and Commercial Insurances. Daily management of Return to Clinic (RTC) errors. Daily processing of clinic/billing mail and work with PMG and Internal billing department to process ACH, remits, etc. and scan/upload to appropriate folders for processing. Under supervision of the Revenue Cycle Manager process patient refunds as necessary. Billing Credentialing: Notify PMG of all termed/hired employees. Obtain all provider materials needed for credentialing providers with all payer sources. Work with PMG on outstanding AR. Compliance Responsibilities: Ensure clinic stays in compliance with billing requirements (i.e. Medi-Cal/Medicare/HRSA compliance). Assist Medical Records department in providing billing records for patients upon request. Customer Service: Work directly with patients and Revenue Cycle Manager to address patients concerns or billing or statement concerns. As requested work with patients to explain the breakdown of fees and collect payment. And, other duties as assigned. Education and Knowledge, Skills and Abilities Education and Experience Required: Associates Degree in related field. Certificate in Medical Terminology or Billing and Coding. 2+ years of experience in accounting or billing department. Strong verbal communication. Proficient in Excel. Strong attention to detail. Excellent time management skills. Ten key experience. Data entry experience. Experience using billing software; eCW, Epic, and ClaimRemedi preferred. Desired: Bachelor's Degree in Accounting or related field Background Clearance Required: Must not be on active parole or probation Knowledge Required: Excellent command of spreadsheet applications. Culturally competent and able to work with a diverse population. Strong proficiency with Microsoft Office applications, specifically Word, Excel, Outlook and internet applications. Skills and Abilities Required: Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data. Professionalism, punctuality, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills. Integrity to handle sensitive information in a confidential manner. Action oriented. Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Desired: Bilingual. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.
    $35k-42k yearly est. Auto-Apply 60d+ ago
  • Billing Clerk

    Salud Para La Gente 4.4company rating

    Account representative job in Watsonville, CA

    Salud Para La Gente (SALUD) provides high quality, comprehensive and cost-effective medical, dental, behavioral health, optometry and other services to underserved, low-income communities in the Monterey Bay area, including Santa Cruz and Monterey Counties. SALUD began in Watsonville in 1978 as a storefront free clinic, and became a FQHC (Federally Qualified Health Center) in 1992. With four health center sites, satellite and school-based health centers and over 400 employees, we provide high quality services to patients of all ages. We offer a competitive salary and benefits package and a collaborative culture that values excellence, achievement, innovation and compassion. We are seeking an experienced Billing Clerk to process assigned super bills and perform other billing functions. This position requires the ability to perform detailed work in a consistently accurate and timely manner. The ideal candidate will embrace our mission, vision and values, and demonstrate sound independent judgment and think independently and analytically. The selected candidate will possess knowledge of basic and computerized accounting procedures, especially relating to billing of health insurances and state programs. Responsibilities include, but are not limited to, the following: Consistently adheres to SPLG's communication guidelines and expectations with patients, peers, and supervisors. Collaboratively works with patients through SPLG's communication guidelines to positively affect their health outcomes. Enters, reviews, and makes necessary changes to all patient registration information in the practice management system in accordance with established procedures. Ensures that all matters related to patient account information are handled confidentially, effectively, efficiently and in accordance with regulations and contracts. Researches and answers any questions regarding account balances, bills, or correspondence on a patient's account in a timely and professional manner and with regard to patient confidentiality. Using proper phone etiquette answers incoming calls courteously and professionally. Maintains expertise in registration and charge posting in all Salud's specialties and sub-specialties for all payers. Provides administrative expertise and technical assistance to the Patient Service Coordinators as required for financial and insurance issues. Processes Salud's encounters/claims: Reviews all encounters. If errors are found, responsible to coordinate with clinical support staff and providers to make corrections in order complete a timely daily close. Runs unresolved encounter reports that require monitoring and action on a daily basis, and follows up with the appropriate person(s) in an effort to resolve outstanding encounters and claims. After final review of encounters, prepares the batch for electronic submission. Coordinates with fellow billing clerks to finalize electronic encounter/claim submission. Maintains a log identifying all errors found while processing encounters. Reviews daily to identify patterns. Reports information monthly to Lead, Supervisor or Manager. Reviews health insurance claim to ensure accuracy of payment, denial, rejection received based upon contracts on file, payer guidelines and Salud's policies/procedures. Processes Salud's aged receivables and claim denials: Runs all reports that require monitoring of claims with appropriate entity in an effort to collect outstanding claims following Salud's policies and procedures. Coordinates required coding changes that may impact payment of a claim in the practice management system. Maintains all paper correspondence including Explanation of Benefits from Insurance Companies organized and filled on a weekly basis. Reviews health insurance claim to ensure accuracy of payment, denial, rejection received based upon contracts on file, payer guidelines and Salud's policies/procedures. Works in coordination with Patient Account Receivable to ensure accurate payments are received. Follow up on all denials received to resubmit accurate data. When applicable Billing Clerk may participate in individual or group meeting/trainings related to billing or revenue cycle practices. Provides office support and back-up for the billing department functions as needed, such as posting charges, prepares claims for billing and completing electronic billing batches. Coordinates with clinical staff (Providers, Support Staff and Front office staff) via tasks, phone, email or in person the following corrections: Registration Missing charges Missing Forms (related to billing) Diagnosis codes CPT, CDT, HCPCS codes Informs patients of Clinic policies regarding minimum payment requirements and financial arrangements such as sliding fee scales and payment contracts. Advises the Finance Department/CFO regarding all parties with outstanding balances to assist in determining which accounts are appropriate for payment plans or write-off. If requested, will research or produce billing related reports for Finance Staff. If requested, will collaborate with Data Systems staff to provide billing expertise to assist with the production of billing related reports. Analyzes current flow and provide suggestions for workflow improvement. Maintains effective working relationship with a diverse employee, patient and business population. Performs all duties with high degree of accuracy 20. Performs billing related administrative tasks as needed to support the clinic operation including faxing, scanning or sending patient financial records for subpoenas or patient requests. 21. Collects delinquent accounts by establishing payment arrangements with patients, monitoring payments; following up with patients when payment lapses occur. 22. Adheres to the SPLG Mission, Vision, and Values, Standards of Conduct and HIPPA principles. 23. Performs other duties as assigned. Requirements MINIMUM QUALIFICATIONS: High School Diploma Two years of health insurance billing experience, preferred. One year experience working with the following state programs and rules: MediCal Medicare Child Health Disability Program (CHDP) Family Pact Commercial Insurances Every Woman Counts (EWC) Managed Medi-Cal Bilingual Spanish/English. One year experience with standard ICD-10 medical and dental coding (experience to have occurred within the past four years). Completed/Passed Medical Terminology Course. Excellent customer service skills (for both internal and external customers) is required. Possession of a valid California Class C Driver's License or must be able to provide suitable transportation. Transportation between sites may be required. ** Individuals hired on or after March, 2018, who have not successfully taken a Medical Terminology class (to be confirmed by proof of taking and passing class with a grade of “C” or better) will be placed at the Billing Clerk scale that was in effect prior to March, 2018. They will have nine (9) months to successfully complete the class with a grade of “C” or better and they can use the Education Career Development money to pay for the class.** PHYSICAL DEMANDS: Standing, walking, sitting, typing, reaching, bending, moving and/or lifting up to 50 pounds. SALARY & BENEFITS Salary Range: $21.16 - $26.37 per hour; with Medical Terminology the range is $23.95 - $29.84 per hour Benefits: available to all regular Salud employees working 24+ hours per week. Part-time employees may receive some benefits on a pro-rated basis. Medical, Dental, Vision, and Life Insurance Plans Paid Time Off (PTO): 19 days per year Paid Holidays: 12 per year 401(k) Retirement Plan with employer contribution Voluntary Long-Term Disability Additional Information: Employees on temporary assignments are eligible for holiday pay and California sick pay, both pro-rated based on hours worked. On-call employees are eligible for California sick pay, pro-rated based on hours worked. **Salud is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Salud is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the Salud Human Resources Department, [************, and ***************]. Salary Description $21.16 - $26.37
    $21.2-26.4 hourly 9d ago
  • BILLING CLERK

    Ravenswood Family Health Network 3.5company rating

    Account representative job in Redwood City, CA

    ORGANIZATION The mission of Ravenswood Family Health Network (RFHN) is to improve the health of the community by providing culturally sensitive, integrated primary and preventative health care to all, regardless of ability to pay or immigration status, and collaborating with community partners to address the social determinants of health. POSITION SUMMARY Under direct supervision, the Billing Clerk is responsible for the preparation and submission of billing for all payers including self-pay patients, public program, and private third-party insurance. Additionally, conducts accounts receivable reviews and follows up on all unpaid accounts to ensure prompt payment. DUTIES AND RESPONSIBILITIES To be performed in accordance with RFHN Policies and Procedures * Reviews assigned encounter forms for accuracy and completeness before claims submission. * Returns incomplete forms to the appropriate clinical staff for correction. * Reviews batches of charges entered for errors prior to submitting. * Processes billing for services to all payors, including submission of electronic claims for public programs, hard copy claims on HCFA 1500s and UB 04s for private insurance, and hard copy statements for self-pay patients. * Maintains backup of original documentation, including encounter forms, copies of statements, and correspondence available for audit, upon request. * Receives remittance advices for third party billing; sends checks to accounting for deposit; reconciles remittance advices and posts payments in a timely manner to ensure cash flow. * Researches denials, unpaid or partially paid claims, and re-bills weekly to ensure prompt payment. * Attends training seminars sponsored by the State or other payors to keep up-to-date on billing and eligibility issues. * Responds to/answers all calls regarding patient accounts and billing questions. * Develops payment agreements with patients as outlined in the Billing and Collections Policy. * Uses templates and work-flow documentation tools effectively to ensure that encounters are completely documented as well as enabling the collection of data for statistical reports. * Attends meetings and participates in committees as requested. * Other duties as assigned and requested.
    $34k-49k yearly est. 4d ago
  • Collections Specialist

    Commonwealth Central Credit Union 4.2company rating

    Account representative job in San Jose, CA

    At CommonWealth, we serve the financial needs of more than 40,000 people who live or work in Santa Clara County. We are seeking candidates who share our value and commitment to building stronger communities through financial health - one member at a time. In addition to a competitive base salary, our compensation package includes: * 13 paid holidays * 17 days of Paid Time Off (PTO) during first year of employment * Up to 2% discounts on loans--including first mortgages* * 401(k) Plan with Company Match` * Medical, dental, vision insurance * Long-term disability insurance * Life insurance * Voluntary insurance * Employee assistance program * Financial Wellness benefits and resources * Tuition reimbursement and more We are currently accepting applications for a Collections Specialist based in our San Jose Corporate Office. As a Collections Specialist, your major responsibilities will include: * Controlling delinquent loan accounts. * Collecting delinquent loan payments and minimizing loss. * Responsible for the management and control of assigned collections queues. * Contacting delinquent accounts, taking appropriate actions as deemed necessary to bring accounts current. Analyzing financial situation of delinquent borrowers and using skip tracing tools to assist in locating delinquent members. Thoroughly documenting all collection activity within the collection notes. * Reviewing and recommending delinquent loans for extension or workout options in accordance with policies and standards. Our ideal candidate will possess excellent knowledge of collections policies, procedures, and practices. Excellent written and verbal communication skills in addition to a professional appearance and demeanor are a must. Working knowledge of Word, internet use for skip tracing source. A minimum of one to two years' related collections experience is required. Previous collections experience in a credit union or financial services environment is a plus. Bilingual (Spanish/English) preferred. Pay Range: $26.50 - $33.00/hour; based on skills and experience. For immediate consideration, apply today! CommonWealth is an Equal Opportunity Employer
    $26.5-33 hourly 60d+ ago
  • Billing Specialist I

    La Clinica de La Raza

    Account representative job in Oakland, CA

    Who we are: La Cl nica de La Raza is a community-based health center committed to providing culturally appropriate, high-quality, and accessible health care to the diverse communities of the San Francisco Bay Area. We have spent over 40 years advocating for and creating a health home for the many that have been denied access to care. As health care activists, we are dedicated to making sure individuals who do not have health coverage get the same level of quality healthcare as those who have it. From our genesis as a community health center in 1971, we understood that we cannot heal our communities without also addressing the economic and social factors that affect health. Many times, this requires that we go outside and provide services in other settings to build the bridge that links individuals to our health center for preventive and primary care. Over 90,000 individuals come to La Cl nica because it is a welcoming place that addresses the whole person, coordinating and connecting them to a broad network of services to improve and maintain their health and well-being. While we are still known for our activism and spirit of social justice, we are also proud to have grown into a sophisticated provider of primary health care services with 35 sites across Alameda, Contra Costa and Solano counties. Join a winning team:As a Billing Specialist, you will be responsible for the maintenance of a major portion of a complex billing operation; assuring that all information on claims submitted to payors is correct. You understand individual payors and work claim denials to assure that all claims are paid. You will thrive on the challenge of accepting ownership for accomplishing new and different tasks while exploring opportunities to add value to your job. Major Areas of Responsibility include but are not limited to: Claim Submission Maintain work operations for billing payers by following policies and procedures and identifying compliance issues Maintain quality results by following set standards for billing and collection procedures and activities. Perform general clerical duties as required. This role involves a considerable amount of computer work. Claim Denial Management Work with Billers to make sure all information on claims is correct prior to submission. Audit the most complex patient claims for arithmetical accuracy, legibility, and compliance with program billing requirements. Understand complex reimbursement arrangements and is able to follow up with payors by working to assure that all claims are paid. Identify areas to improve claim submission data to reduce claim denials. Work to reduce Accounts Receivable by improving accuracy of claims and reducing claim denials. Patient/Payer Statements & Collection Secure outstanding balance payments for care of patients by posting, adjusting, balancing, and sending regular statements. Collect delinquent accounts by establishing payment arrangements with patients/payors; monitoring payments; following up with patients when payment lapses occur. Respond to patient/payor questions about claims and resolves billing issues Protect the organization by keeping collection information confidential. Minimum Job Requirements Knowledge Knowledge of Health care third party reimbursement programs; such as Medicare, Medi-Cal, or private insurance. Knowledge of the methods, and practices of billing, accounts receivable, and collection. Knowledge of modern office methods and equipment. Abilities Ability to prepare financial reports and maintain ledgers and journals. Ability to interpret billing policies and procedures for various programs. Ability to independently carry out varied responsible billing assignments. Ability to solve problems and resolve conflicts. Ability to work across cultures and demonstrate support of diversity, equity and inclusion. Ability to work across cultures and demonstrate support of diversity, equity and inclusion. Other Certifications and Experience Requires high school diploma/equivalent Three years or more of full-time experience performing medical billing or medical accounts receivable functions. Excellent communication skills; must be able to work in a team environment Excellent customer service skills
    $34k-46k yearly est. 7d ago
  • Billing Specialist

    Vets Hired

    Account representative job in Oakland, CA

    They made it easier for me to live, breathe, eat, and stay clean. Without them, Id be waiting somewhere, waiting for someone to give me a chance to live... Client What You Will Do to Change Lives The Billing Specialist is responsible for all billing-related tasks including collection of billing data, data entry into County IRIS, running reports, and reconciliation of data. Shifts Available: Full-Time: 9:00 AM 5:30 PM | Monday Friday What You Bring to the Table (Must Have): One (1) year of general office experience High school diploma or a G.E.D. The ability to work with minimum supervision, set work priorities, and function as a self-starter This position is contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, passing applicable criminal background clearances, excluded party sanctions, and degree or license verification If the position requires driving, a motor vehicle clearance and proof of auto insurance is required prior to hire. Additional regulatory, contractual, or local requirements may apply Must be at least 18 years of age Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment All opportunities are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual, or local requirements may apply Working Place: Oakland, California, United States Company : 2025 July 17th Virtual Fair - TELEPORT
    $34k-46k yearly est. 60d+ ago
  • Billing Clerk

    The Nieves Law Firm, APC

    Account representative job in Oakland, CA

    At The Nieves Law Firm, we believe in creating trusting client relationships. We are a supportive, empowering, and strategic firm that takes the “criminal” out of criminal defense. Our mission is to restore the reputations of those accused of crimes and help them plan for the future. We are seeking a reliable and conscientious Billing Clerk who prides themselves on consistency, accuracy, and order. If these words speak to your detail-oriented, meticulous, and error-averse character, we are looking for you. Daily tracking of billable hours Securing payments and trust replenishments Answering billing questions for clients Updating billing, A/R, and other accounting-related reports Completing bi-monthly trust accounting Working with the Bookkeeper to reconcile invoices, expenses, and trust accounting Maintaining A/R targets Must have studied accounting or have comparable accounting experience Regimented Adherence to laws and confidentiality guidelines Excellent communication skills Proficient in MS Office (especially Excel)
    $34k-46k yearly est. 60d+ ago
  • Collections Specialist

    Commonwealth 4.7company rating

    Account representative job in San Jose, CA

    At CommonWealth, we serve the financial needs of more than 40,000 people who live or work in Santa Clara County. We are seeking candidates who share our value and commitment to building stronger communities through financial health - one member at a time. In addition to a competitive base salary, our compensation package includes: 13 paid holidays 17 days of Paid Time Off (PTO) during first year of employment Up to 2% discounts on loans--including first mortgages* 401(k) Plan with Company Match` Medical, dental, vision insurance Long-term disability insurance Life insurance Voluntary insurance Employee assistance program Financial Wellness benefits and resources Tuition reimbursement and more We are currently accepting applications for a Collections Specialist based in our San Jose Corporate Office. As a Collections Specialist, your major responsibilities will include: Controlling delinquent loan accounts. Collecting delinquent loan payments and minimizing loss. Responsible for the management and control of assigned collections queues. Contacting delinquent accounts, taking appropriate actions as deemed necessary to bring accounts current. Analyzing financial situation of delinquent borrowers and using skip tracing tools to assist in locating delinquent members. Thoroughly documenting all collection activity within the collection notes. Reviewing and recommending delinquent loans for extension or workout options in accordance with policies and standards. Our ideal candidate will possess excellent knowledge of collections policies, procedures, and practices. Excellent written and verbal communication skills in addition to a professional appearance and demeanor are a must. Working knowledge of Word, internet use for skip tracing source. A minimum of one to two years' related collections experience is required. Previous collections experience in a credit union or financial services environment is a plus. Bilingual (Spanish/English) preferred. Pay Range: $26.50 - $33.00/hour; based on skills and experience. For immediate consideration, apply today! CommonWealth is an Equal Opportunity Employer
    $26.5-33 hourly 60d+ ago
  • Lead Water Distribution and Collection Specialist

    California State University System 4.2company rating

    Account representative job in San Jose, CA

    Under general supervision, the Lead Water Distribution and Collection Specialist performs the full range of skilled, journey-level plumbing work involved in the installation, maintenance, modification, inspection, and repair of mechanical plumbing systems and fixtures related to water, gas, oil, steam, sewage, fire prevention, and refrigeration systems including automated systems. The position provides lead work direction to skilled, semi-skilled, and unskilled workers in the plumbing trade and ensures work meets safety, compliance, and operational standards. The incumbent's primary responsibility is leading potable and recycled water distribution and collection system operations across campus, including monitoring, testing, and chemically treating water systems to maintain quality and compliance. The role includes performing backflow prevention device testing, cross-connection control, and ensuring regulatory adherence through documentation and preventive maintenance activities. Additional duties include estimating labor and materials for plumbing projects, maintaining shop tools and equipment, inspecting contractor work, using computerized maintenance systems for record-keeping, and ensuring work meets applicable codes and standards. The incumbent collaborates closely with other trades within Facilities Development and Operations to maintain the reliability and safety of the university's utility systems. Key Responsibilities * Provide lead work direction to skilled, semi-skilled, and unskilled staff in plumbing and water distribution operations; assign, monitor, and inspect work for compliance with codes, standards, and safety requirements * Perform the full range of skilled plumbing work, including installation, modification, repair, and maintenance of mechanical plumbing systems for water, gas, oil, steam, condensate, sewage, fire prevention, and refrigeration * Lead and perform maintenance, testing, and repair of potable and recycled water systems; monitor, test, and chemically treat water to maintain compliance with health and safety standards * Conduct backflow device testing, recordkeeping, and maintenance; perform recycled and potable water cross-connection testing and corrective actions per regulatory standards * Perform routine inspections, troubleshoot plumbing systems, and complete repairs to ensure reliability and water quality * Estimate cost, labor, and materials; coordinate with other trades and contractors to ensure efficient and compliant project execution * Follow established safety procedures, maintain required certifications, and ensure adherence to Cal/OSHA, state plumbing codes, and university safety policies * Maintain detailed maintenance and testing records, document as-built changes, and prepare standard reports using computerized maintenance management systems (CMMS) * Communicate effectively with campus constituents to address plumbing service needs and ensure timely resolution of issues Knowledge, Skills & Abilities * Thorough knowledge of the methods, materials, tools, and equipment used in the plumbing trade and water distribution systems * Working knowledge of effective supervisory and work coordination practices * Thorough understanding of applicable state and federal health and safety codes, including California State Plumbing Code and Division of Industrial Safety orders * Ability to lead, instruct, and coordinate the work of a small crew * Ability to read, interpret, and work from blueprints, plans, and specifications * Skill in estimating time, materials, and labor for plumbing projects * Ability to maintain records and prepare standard and complex reports * Strong problem-solving and troubleshooting skills with the ability to analyze and respond appropriately to emergency situations * Ability to operate and maintain a variety of hand and power tools, testing instruments, and water treatment equipment * Proficiency with computerized maintenance management and building automation systems * Strong interpersonal and communication skills; ability to foster a positive, respectful, and customer-focused work environment * Ability to take initiative, organize and prioritize work effectively, and meet deadlines with minimal supervision * Commitment to workplace safety, sustainability, and continuous improvement Required Qualifications * These abilities normally would be acquired through any combination of progressively responsible training and experience which demonstrates achievement journey-level skills equivalent to that acquired through completion of a standard plumber's apprenticeship program * One to two years of experience as a journey-level plumber that included work coordination responsibilities * Possession of a valid California Driver's License and driving record that allows for the operation of any vehicle or equipment required for the position License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications * Possession of backflow prevention assembly testing credential * Possession of cross-connection specialist credential * Possession of Water Distribution or Treatment Operator credential (Grade 2 minimum) * Experience leading groups of skilled, semi-skilled and unskilled trades people * Experience with a public water system (PWS) Compensation Classification: Lead Plumber Anticipated Hiring Range: $7,551/month - $8,014/month (Step 7 - Step 10) CSU Salary Range: $ 6,705/month - $ 9,768/month (Step 1 - Step 20) San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: * Resume * Letter of Interest All applicants must apply within the specified application period: October 17, 2025, through November 2, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Work Schedule Selected candidates will be placed in one of the following shifts based on operational needs. Monday - Friday, 7:30 a.m. to 4:00 p.m. Contact Information University Personnel ************* ************ CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Advertised: Oct 17 2025 Pacific Daylight Time Applications close:
    $39k-48k yearly est. Easy Apply 60d+ ago

Learn more about account representative jobs

How much does an account representative earn in Mountain View, CA?

The average account representative in Mountain View, CA earns between $34,000 and $72,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in Mountain View, CA

$49,000

What are the biggest employers of Account Representatives in Mountain View, CA?

The biggest employers of Account Representatives in Mountain View, CA are:
  1. Robert Half
  2. Michael Tirabassi-State Farm Agent
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