Account representative jobs in Newport News, VA - 430 jobs
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Billing And Insurance Coordinator
Service Sales Representative - First Aid and Safety
Cintas Corporation 4.4
Account representative job in Portsmouth, VA
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$49k-82k yearly est. 7d ago
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Customer Service Representative
Waste Connections 4.1
Account representative job in Norfolk, VA
Are you aHigh EnergyCSR?
Do you have Call Center experience?
Bay Disposal is looking for aHigh EnergyCustomer Service Representativeto join the team at our Hauling location in Norfolk, VA.
DUTIES AND RESPONSIBILITIES:
Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.
Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
A typical schedule for this position is 8am-5pm Monday-Friday.
WORKING CONDITIONS AND PHYSICAL EFFORT:
Work environment is an office setting. Areas are clean, ventilated, and well lighted. Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards.
Also, long periods spent sitting, typing, or looking at a computer screen are common.
MINIMUM JOB REQUIREMENTS:
This is an advanced customer service role. Minimum 2 years of Customer Service experience in a high call volume atmosphere required.
Experience with MS Word, Excel, and Email
required
. Typing and 10-key skills are required.
Excellent organization and communication skills.
This position requires excellent oral and written communication skills.
This position requires ability to read and comprehend technical manuals.
Bilingual
preferred.
Ability to analyze and solve problems. Gather data, compile information, and prepare reports.
Apply todayand Connect with Your Future!
We offer excellent Family benefits including: medical, dental, vision, flexible spending account, short term & long term disability, life insurance, 401(k) retirement.
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$29k-36k yearly est. 4d ago
Medicare Billing Specialist
Teksystems 4.4
Account representative job in Chesapeake, VA
Medicare Billing Specialist *About the Role* This is a handson, highimpact role for billers who thrive in dynamic environments and take full ownership of their work. Key Responsibilities * Perform full endtoend billing and followup for Home Health & Hospice services.
* Work extensively in MatrixCare (Care Matrix) to support all Home Health & Hospice billing functions.
* Regularly navigate EPIC, as the majority of referrals originate from our hospital system.
* Submit and manage claims across multiple payer portals, including Medicare (primary payer for most patients).
* Maintain a manageable monthly patient volume of ~100 patients, ensuring timely and accurate claim processing.
* Take complete ownership of billing operations, including:
* Claim submission
* Payment posting
* Denial management
* Followup and resolution activity
*Qualifications*
* *Hands-on revenue cycle experience*, including claim submission, payment posting, and denial resolution.
* Strong understanding of *Medicare billing requirements* for Home Health & Hospice.
* Ability to manage workload effectively with a consistent monthly patient volume.
* Excellent organizational, problemsolving, and communication skills.
* Ability to adapt to changing workflows and support process development in a transitioning environment.
*Job Type & Location*This is a Contract to Hire position based out of Chesapeake, VA.
*Pay and Benefits*The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Chesapeake,VA.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-22 hourly 2d ago
Client Service Representative (Sandbridge Branch)
Atlantic Union Bank 4.3
Account representative job in Virginia Beach, VA
The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services.
Position AccountabilitiesRepresent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner.
Greet and provide exceptional service in person and by telephone/email.
Provide accurate information regarding Bank services, products, policies and procedures.
Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services.
Partner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management)
Complete forms and other required documents and follow Bank policies and procedures.
Process transactions in person and via telephone/email to include loan payments, account transfers, and address changes.
Perform all duties of a Teller to include:
Provide excellent client experience
Perform basic client and cash transactions
Balance cash each day
Identify referral opportunities to contribute to branch goals
Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures
Identify risk and escalate concerns through proper channels
Develop and maintain knowledge of bank products, services, including other lines of business
Ability to learn and adapt to changing digital channels
Perform other duties as assigned.
Organizational Relationship
This position reports to Branch location leadership.
Position Qualifications
Education & Experience
High school diploma or equivalent (GED).
One (1) or more years of experience in a client service and/or a cross-trained teller position
Previous cash handling experience preferred
Knowledge & Skills
Excellent customer service skills
Excellent oral and written communication skills
Ability to exercise sound business judgment
Proficient computer skills
Ability to handle multiple tasks with attention to details
Flexible, able to adapt to change
Shifts may vary for each position offering, depending on business need
Able to stand for extended periods of time and lift objects up to 30 pounds
Some local travel possible
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$28k-39k yearly est. 5d ago
Account Representative - Uncapped Commission
Total Quality Logistics, Inc. 4.0
Account representative job in Norfolk, VA
Country USA State Virginia City Norfolk Descriptions & requirements About the role: The AccountRepresentative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365.
What's in it for you:
* $40,000 minimum annual salary
* Uncapped commission opportunity
* Want to know what the top 20% earn? Ask your recruiter
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, but also independent and assertive in solving problems
* You're eager to develop complex logistics solutions while delivering great customer service
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll do:
* Communicate with the sales team and customers as the subject matter expert to build and maintain relationships
* Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time
* Work with the sales team to provide and negotiate competitive pricing
* Input, update and manage shipment information in our state-of-the-art systems
* Collaborate with the support team to guarantee each shipment is serviced properly
* Assist with billing and accounting responsibilities as needed
What you need:
* Elite work ethic, 100% in-office, expected to go above and beyond
* Extreme sense of urgency to efficiently juggle dynamic operations
* Strong communication skills with ability to handle conflict
* Solution-focused mindset and exceptional customer service
* Ability to work with the latest technologies
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Where you'll be: 5700 Lake Wright Drive, Norfolk, Virginia 23502
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$40k yearly 60d+ ago
Account Rep Dock Door
Crown Equipment 4.8
Account representative job in Norfolk, VA
:
Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
Job Posting External
Job Duties
Responsible for maximizing the sale of dock and door equipment and parts & service for dock & door within a specified territory to meet sales objectives.
Develop existing accounts & seek new business. Analyze opportunities, identify key personnel, & develop strong business relationships. Consult & problem solve to enhance the Company's position in existing & target accounts.
Develop a territory management plan to maximize time with customers.
Develop sales strategies, proposals, & forecasts. Develop & conduct product demonstrations & sales presentations. Prepare quotations & customer correspondence.
Utilize online resources to maintain accurate records of sales calls, customer files, & sales activity information. Discuss sales activities with Sales Manager.
Participate in ongoing training programs and meetings to enhance product knowledge and sales skills. This may include traveling to Northern Kentucky branch.
Minimum Qualifications
Less than 2 years related experience
High school diploma or equivalent
Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos.
Preferred Qualifications
Bachelor's degree in business management, marketing, entrepreneurship, professional selling, or related business program is a plus.
Strong communication, organizational, and time management skills.
Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment.
Intermediate computer skills including a working knowledge of Microsoft Office Suite.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
$36k-43k yearly est. 58d ago
Billing Clerk
Casey Products, LLC 3.8
Account representative job in Newport News, VA
Casey Auto Group is seeking a Billing Clerk to join our Accounting Team!
Are you a highly organized and detail-focused professional looking to utilize your administrative and accounting skills? Casey Auto Group is seeking a dedicated Billing Clerk to join our Accounting Department and manage the core financial processing of our vehicle sales.
Summary of Position:
The Billing Clerk is a vital role responsible for obtaining and processing retail, lease, and wholesale sales files for all Casey Auto Group dealerships. Key responsibilities include accurately posting sales, managing sales commission, processing warranty payables, ensuring correct accruals, and calculating front and back-end gross profit.
Essential Duties and Responsibilities:
The successful candidate will be responsible for the following key functions:
Transaction Processing: Post all retail and wholesale transactions, ensuring accuracy for correct general ledger balances and gross profit reporting.
Payroll & Compensation: Prepare bi-monthly sales payroll and correctly expense sales team salaries and bonuses for each pay cycle.
Verification & Reconciliation: Verify accounting gross profit and sales commission calculations.
Documentation & Logs: Maintain accurate deal logs and sales people commission logs, and keep current filing of RCI's, Wholesale Bill of Sales, and sales people pay sheets.
Administrative Tasks: Issue refund checks for vehicle deposits and access computer files to compile reports as requested.
Inventory & Warranty: Review and adjust inventory as needed, and submit or exclude Limited Warranties (Q) for all retail new and used sales.
Qualifications:
To thrive in this role, an individual must meet the following requirements:
Experience: Accounting degree or extensive knowledge of accounting, plus one year of general office experience is required.
Typing Proficiency: Ability to type at least 50 WPM.
Comprehension: Ability to read and understand complex instructions and information.
Detail Orientation: Proven ability to perform each essential duty satisfactorily, with extreme accuracy and professionalism.
Highly organized and able to work in fast-paced environment.
Proficient in accounting software and Microsoft Office. Reynolds and Reynolds background is a plus.
Prior automotive accounting experience and/or automotive dealership experience are strongly preferred.
Why Join Our Team?
At Casey Auto Group, we take care of our team members with a comprehensive benefits package and the resources you need to succeed:
Compensation & Schedule
Pay range: $17.00-$20.00 per hour, depending on experience.
Full-Time Schedule: Monday-Friday, 8:00am-5:00pm. Some overtime may be required.
Weekly paychecks.
Comprehensive Benefits
Medical, Dental, and Vision Insurance
FSA/HSA/LPFSA
Prescription drug coverage
HealthJoy App - company-paid healthcare navigation tool
Employee Assistance Program
401(k) with company contribution upon eligibility
Short- and Long-Term Disability
Legal Resources coverage & ID Protection
Work-Life Balance
Vacation & Holiday pay
Employee Perks
Employee referral bonus programs
Employee parts & service discounts
Discounted gym memberships to OneLife & YMCA
APPLY NOW!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$17-20 hourly Auto-Apply 60d+ ago
Public Key Infrastructure (PKI) Local Registration Authority (LRA)
Input Technology Solutions
Account representative job in Norfolk, VA
Input is currently seeking a PKI LRA for a potential contract to assist the Department of the Navy (DON) Public Key Infrastructure (KPI) and Key Management Infrastructure (KMI) Services.
Key Responsibilities:
Responsible for accomplishing user Identity Vetting, verifying that the user has both a SECRET Clearance and a need for a Secret Internet Protocol Router Network (SIPRNet) token.
Ensure Trusted Agent (TA) have been designated in writing and have been properly trained. TA is explicitly aligned with one or more Registration Authority (RA) Officers who has been delegated the authority to perform a portion of the RA function (e.g., a TA may perform identity proofing of certificate applicants for a requestor who cannot appear in person before an RA Officer).
Collect, verify, and submit information provided by potential Subscribers which is to be entered into public key certificates. RAs use hardware, software, and coordinates with individuals to collectively perform the following functions: Control over the registration process; the identification and authentication process; the revocation, suspension and restoration process and the Electronic Key Recovery process.
Review and become familiar with all documentation that governs job responsibilities.
Register TA at various local command locations to help facilitate the actual PKI certificate issuance.
Assist TAs and/or users with downloading DoD certificates onto tokens.
Assists users in clearly defining their requirements to maintaining and safeguarding the SIPRNet token.
Participates in researching in-house records, reference materials, and manuals and automated databases.
Maintain master spreadsheets as required for Token Management daily.
Register and enroll users, issue SIPRNet PKI certificates on a DoD token within 5 working days.
Access external databases in support of the Certification Authority (CA), collecting and formatting information that is to be used in certificate issuance, verification of subscriber, certificate revocation, and key recovery.
Qualifications:
Understanding of Department of Defense (DoD) Common Access Card (CAC) characteristics and CAC/Smart card operation and procedures to include CAC middleware and hardware, with a least one-year experience.
Familiar with DoD 8520.02, Public Key Infrastructure and Public Key Enabling.
Skilled verbal and written communication techniques required to conduct meetings, and prepare reports and other correspondence
Must be able to work independently.
Possess analytical processing skills.
Previously designated as LRA or worked as a DoD PKI TA for at least 1 year.
$34k-56k yearly est. 60d+ ago
Account Representative - Water Treatment Chemicals
Veolia 4.3
Account representative job in Norfolk, VA
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management. Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.
Job Description
Join Veolia as an AccountRepresentative in our Chemical Solutions and Monitoring (CSM) division and launch your career in technical sales while contributing to innovation and sustainability!
About This Opportunity
We're seeking a motivated AccountRepresentative in CSM to support our Account Managers while developing expertise in chemical water treatment solutions. This is a good opportunity for someone looking to transition from a purely technical role to a customer-facing environment, learning advanced sales processes while maintaining your technical problem-solving focus. This role offers extensive field training and mentorship as you build the commercial skills needed for career advancement.
What You'll Do
* Technical Support: Assist in analyzing and optimizing chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem under Account Manager guidance
* Data Analysis & Reporting: Conduct testing, run analysis, and write technical reports for Account Manager review and final approval
* Customer Engagement: Participate actively in business reviews and proposal development while learning consultative selling techniques
* Commercial Development: Support Account Management Excellence Program activities including Service Plans and Value Generation Plans
* Field Learning: Gain hands-on experience in industrial environments while developing customer relationship skills
* Sales Process Training: Learn revenue management, margin analysis, and commercial negotiation fundamentals
* Safety Compliance: Work safely at all times, following all EHS policies and procedures
Qualifications
What We're Looking For
Education & Experience:
* Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred.
* 2-4 years of experience in industrial environment
* Affinity for customer-facing or sales environments
* A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify).
Key Characteristics:
* Technical curiosity and strong problem-solving skills
* Excellent communication and interpersonal abilities
* Customer-focused mindset with eagerness to learn sales processes
* Strong analytical and report writing capabilities
* Ability to work collaboratively under mentorship
* Comfortable in industrial environments
* Commitment to continuous learning and professional development
What Success Looks Like:
* Demonstrate commercial excellence through active participation in customer interactions
* Produce high-quality technical analysis and reports with minimal revision
* Show measurable progress in sales process understanding and application
* Build foundational customer relationship skills
* Contribute effectively to business reviews and proposals
* Qualify for promotion to Account Manager through demonstrated commercial competency
Additional Information
Why Veolia?
Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll receive comprehensive technical and commercial training, direct mentorship from experienced Account Managers, and a clear pathway to Account Manager promotion with direct account responsibilities.
Career Development Path:
This position is designed as a stepping stone to Account Manager, where you'll assume direct customer responsibility and independent account management upon demonstrating commercial excellence.
Ready to transition your technical expertise into a rewarding customer-facing career while making a difference in water treatment and sustainability? Apply today!
We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.
● Medical, Dental, & Vision Insurance Starting Day 1!
● Life Insurance
● Paid Time Off
● Paid Holidays
● Parental Leave
● 401(k) Plan - 3% default contribution plus matching!
● Flexible Spending & Health Saving Accounts
● AD&D Insurance
● Disability Insurance
● Tuition Reimbursement
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time, subject to applicable
law.
Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not
sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity
Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a
current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and
candidate profiles will be deemed the property of the company and no fee will be due.
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
$39k-51k yearly est. 39d ago
Billing Specialist
Pbmares
Account representative job in Newport News, VA
Join Our Team as a Billing Specialist At PBMares, we believe accuracy, efficiency, and client care are at the heart of great financial operations. As a Billing Specialist, you'll play a vital role in ensuring client invoicing runs smoothly, supporting our centralized billing operations, and delivering a positive experience for both clients and internal teams. This is more than just billing-it's about building relationships, resolving issues, and ensuring every invoice reflects the quality of our engagements. If you thrive in a fast-paced environment, have a sharp eye for detail, and enjoy collaborating across teams, this role is for you.
PBMares Core Values:
* Integrity
* Trust
* Respect
* Accountability
* Caring
What that means for you:
* Full benefits: medical, dental, 401K match & HSA.
* Paid Time Off
* 11 paid holidays per year
* Flexible work schedule to include hybrid work environment.
* Summer Hours! Half days on Friday (based on a minimum 40-hour work week)
* Company investment of a minimum of 40 hours learning and development annually
What You'll Do:
* Gather and validate client data, ensuring accuracy and integrity.
* Perform analytical reviews to recommend invoices aligned with engagement terms.
* Monitor accounts receivable and proactively follow up on overdue balances.
* Collaborate with partners and teams to resolve discrepancies and align invoice amounts.
* Communicate with clients to facilitate timely collections, resolve disputes, and negotiate payment arrangements.
* Escalate delinquent accounts when necessary, preparing documentation and supporting handoffs.
* Analyze collection trends to recommend improvements that enhance cash flow.
* Contribute to finance department projects, driving process improvements and efficiency.
* Refine business processes to ensure billing and collections data requirements are consistently met.
$30k-41k yearly est. 39d ago
ACCOUNT REP
BB BHF Stores LLC 3.1
Account representative job in Norfolk, VA
Manages customer accounts, satisfying company collection and revenue standards; performs inside sales and outside collections; helps maintain appearance of showroom; takes primary role in delivery and pick up of merchandise; may perform managerial functions or duties as assigned by General Manager; demonstrates effective communication and reasoning skills and shows management potential.
Principal Responsibilities
Acquire and Maintain Customers
Basic furniture, appliance, home electronic installation/removal
Complies with all company vehicle safety standards and documentation
Credit/Customer Relationship Management
Customer payments and data entry in VersiRent computer program
Fill out receipt books, make journal entries Inbound/Outbound Service calls
Making deliveries or collecting merchandise Sales and merchandising, and all other duties deemed necessary by store management
Requirements for AccountRepresentative
Excellent telephone skills
Intermediate math skills
Maintain professional appearance
Must be able to drive during day, night and meet all safety requirements
Must be able to explain terms of rental/lease agreement to customer
Must be able to read, write and communicate effectively in person and over telephone
Must be able to work overtime
Must be proficient in product features, benefits; must be able to work on showroom floor
Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
Regular and consistent attendance, including nights and weekends as business dictates.
General Physical Requirements
Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds
Stooping, bending, pulling, climbing, reaching, and grabbing as required
Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics
Prolonged driving and standing
Must be able to work in and outdoors in a variety of climates and weather conditions
$17.00 - $18.00 Hourly
$17-18 hourly 15d ago
Account Technician
City of Chesapeake Portal 4.1
Account representative job in Chesapeake, VA
The purpose of the position is to evaluate and assess accounts and provide accounting support for assigned area of responsibility. The position is responsible for reviewing accounts, entering accounting data, updating and maintaining accounting information and files, and performing various account functions and calculations. The position works within a general outline of work to be performed; develops work methods and sequences under general supervision. GENERAL DUTIES Establish and oversee maintenance of files. Review all service provider contracts and input information into electronic case management system. Maintain and monitoring tracking spreadsheets for provider contracts, placement change forms, individualized educational plans (IEPs), office inventory, and Children and Adolescent Needs and Strengths Assessments (CANs), and Prepare and maintain Family Assessment and Planning Team ( FAPT ) and Community Policy and Management Team ( CPMT ) meeting information and reports. TYPICAL TASKS Evaluates and assesses accounts in assigned area. Collects, enters, updates, and maintains account information. Generates payments for invoices, refunds, and/or payroll. Calculates amounts to process checks for payments. Verifies, monitors, and reconciles accounts. Performs various accounting functions such as preparing accounts receivable, deposits, and/or vacation and leave information. Researches information to solve accounting discrepancies or track payments. Prepares accounting and fiscal reports. Answers phones and inquiries regarding account information. Performs related tasks as necessary such as scheduling meetings and monitoring departmental inventory. Performs other related duties as assigned. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
Required Qualifications
VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education in accounting or related field. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/educational standard, this class requires a minimum of one year of related, full-time equivalent experience. SPECIAL CERTIFICATIONS AND LICENSES : Requires a valid driver's license and a driving record in compliance with the City Driving Standards . SPECIAL REQUIREMENTS : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
Experience processing accounts payable/receivable transactions Experience with interactive sessions through a mainframe environment Experience with the PeopleSoft accounting software program Experience with tracking financial transactions and preparing financial reports Experience collecting and presenting data to a supervisor or board
Work Schedule
8:00 am - 5:00pm; Monday-Friday. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
$43k-55k yearly est. 60d+ ago
Medicaid Specialist
Avardis Health
Account representative job in Norfolk, VA
Looking for a qualified Medicaid Specialist to join our team!
Job Type: Full-Time
We are searching for a Medicaid Specialist to join our community that is resident & family focused, a team builder, and excited about the opportunity to assist in building a facility culture.
If you are a Medicaid Specialist that has business acumen, is team-oriented, driven, and excited about the opportunity to build a company culture, then we have the perfect opportunity for you!
Perks and Benefits
Pay rate: Competitive salary, along with holiday pay and unlimited Work Life Balance (WLB) program.
Innovative Purchasing Program: We offer a purchasing program that allows you to buy thousands of products (technology, furniture, clothing, etc.) and pay overtime. Zero interest, no credit check, no hidden fees.
Access to online learning 24/7: Our Learning Management System offers over 1,500 courses for senior care, health and human services industry. Use it for free to help satisfy your state specific licensure requirements, or to help grow your own personal and professional development. Data base includes MS Office and Leadership/Supervisory content. Available via computer or mobile, and many courses are offered in alternative languages.
Phone and auto discounts: Up to 20% on employee personal wireless accounts and auto rentals through designated vendors.
Employee Assistance Fund: You are always there for others. Let us be there for you. In unexpected catastrophic situations you can confidentially apply for help.
Major Responsibilities
Assist and guide nursing facilities with the Medicaid Application process for patients, including training, processing of applications and onsite visits to nursing homes
Ensure Medicaid applications are filed timely and accurately for an assigned group of nursing facilities
Work closely with state agencies to resolve Medicaid applications
Assist with the Disability application process
Serves as the subject matter expert for the Medicaid application process
Provide innovative, responsible healthcare with the creation and implementation of new ideas and concepts that continually improve systems and processes to achieve superior results as well as the development of a successful management team
Minimum Qualifications
Must have 2 years of experience in one of the following: 1) Skilled Nursing Facility Medicaid billing and eligibility screening or 2) Social Worker with Skilled Nursing Medicaid eligibility processing experience, or 3) Other role serving as a Skilled Nursing Medicaid eligibility liaison with Skilled Nursing Medicaid eligibility processing experience
You must be qualified, compassionate, and dedicated to a job well done
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apply now! Our application process is quick and easy.
$35k-60k yearly est. 3d ago
Billing Coordinator
Depot Connect International
Account representative job in Chesapeake, VA
Discover a career at Depot Connect International (DCI), a global leader in the Tank/ISO Tank Container Services and Tank Trailer Parts industry. We're more than just a service provider; we're a unified team combining the expertise of industry leaders Quala, Boasso Global, and PSC. Headquartered in Tampa, Florida, with over 160 locations worldwide, our team of over 3,500 employees excels in offering a multitude of mission-critical services.
Role Overview:
To issue invoices to customers. Review orders and work orders for correct documentation. Experience in the transportation industry strongly preferred.
Address: 4141 S. Military Hwy Chesapeake, VA. 23321
Pay Rage: $20-$21/hr
Shift: 1st shift
Position Responsibilities:
Calculating charges to customers & clients
Issuing invoices to customers & clients
Checking and reviewing customer orders and work orders/estimates for correct documentation
Data entry, mail & some telephone duties as well as other administrative support tasks
Qualifications:
High school diploma or GED
1 year Office Administrative &/or Billing or relevant experience
1 year Google Suite Experience
Strong organizational skills
Ability to effectively prioritize
Possess strong verbal and written communication skills
DCI Benefits:
Medical, dental and vision Insurance
401(k) with generous employer match
Paid time off, including 10 paid holidays
Optional health savings account & flexible spending account
Life insurance
Employee assistance program
Parental leave
Referral program
Tuition reimbursement
$20-21 hourly 26d ago
Billing Specialist
Pbmares LLP
Account representative job in Norfolk, VA
Join Our Team as a Billing Specialist
At PBMares, we believe accuracy, efficiency, and client care are at the heart of great financial operations. As a Billing Specialist, you'll play a vital role in ensuring client invoicing runs smoothly, supporting our centralized billing operations, and delivering a positive experience for both clients and internal teams. This is more than just billing-it's about building relationships, resolving issues, and ensuring every invoice reflects the quality of our engagements. If you thrive in a fast-paced environment, have a sharp eye for detail, and enjoy collaborating across teams, this role is for you.
PBMares Core Values:
Integrity
Trust
Respect
Accountability
Caring
What that means for you:
Full benefits: medical, dental, 401K match & HSA.
Paid Time Off
11 paid holidays per year
Flexible work schedule to include hybrid work environment.
Summer Hours! Half days on Friday (based on a minimum 40-hour work week)
Company investment of a minimum of 40 hours learning and development annually
What You'll Do:
Gather and validate client data, ensuring accuracy and integrity.
Perform analytical reviews to recommend invoices aligned with engagement terms.
Monitor accounts receivable and proactively follow up on overdue balances.
Collaborate with partners and teams to resolve discrepancies and align invoice amounts.
Communicate with clients to facilitate timely collections, resolve disputes, and negotiate payment arrangements.
Escalate delinquent accounts when necessary, preparing documentation and supporting handoffs.
Analyze collection trends to recommend improvements that enhance cash flow.
Contribute to finance department projects, driving process improvements and efficiency.
Refine business processes to ensure billing and collections data requirements are consistently met.
$30k-41k yearly est. 38d ago
Billing Specialist
Atlantic Heating & Cooling Service
Account representative job in Virginia Beach, VA
Job Description
We are looking for a detail-oriented, reliable Billing Clerk to correspond with customers regarding payments, issue invoices, and process credit memos. The Billing Clerk will also be tasked with updating accounting records with issued invoices, new payments, customer information, etc. You should be able to multitask, deal with customer concerns in a professional manner and assist the accounting department with the preparation of financial reports.
To be successful as a Billing Clerk, you should have a good grasp of accounting practices and strong organizational skills. An outstanding candidate will demonstrate excellent communication skills and a knack for working with numbers.
Billing Clerk Responsibilities:
Creating and issuing invoices to customers.
Processing credit memos.
Preparing account statements for customers.
Following up on outstanding payments and answering customer queries.
Monitoring all payments and preparing monthly billing reports.
Managing account balances and resolving inconsistencies.
Assisting the accounting department with the preparation of financial reports.
Updating accounting records with issued invoices, processed payments, new balances, and customer contact information.
Billing Clerk Requirements:
High school diploma/GED.
Previous experience as a billing clerk or in a similar role.
Knowledge of accounting software such as Sage50.
Working knowledge of accounting standards and relevant legal regulations.
Strong communication, organizational and time-management skills.
Ability to work efficiently under pressure.
Proficient in Microsoft Office.
Excellent math skills.
Strong attention to detail.
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$30k-41k yearly est. 24d ago
Billing Specialist
Renova One
Account representative job in Chesapeake, VA
Job DescriptionDescription:
Renova One unites 11 trusted companies under one brand, delivering seamless renovation and restoration solutions for multi-family, single-family, and commercial properties nationwide. With expertise in flooring, carpet cleaning, turnkey solutions, interior and exterior renovations, restoration, and design, we simplify projects while maintaining exceptional quality. Built on integrity, innovation, and strong partnerships, Renova One is more than a vendor-we're a trusted partner committed to enriching spaces and creating lasting value.
Job Summary:
As a Billing Specialist at Renova One, you will be responsible for accurate and timely customer billing, cash application, and supporting core accounting processes. The ideal candidate is organized, dependable, and interested in growing their accounting skill set - including learning Accounts Payable over time. This position plays a key role in ensuring strong cash flow, clean customer accounts, and smooth coordination between operations, sales, and accounting.
Responsibilities & Duties:
Prepare and process customer invoices accurately and on time
Review billing data for completeness, accuracy, and proper approvals
Resolve billing discrepancies and respond to internal and customer inquiries
Ensure billing aligns with contracts, pricing, and project/job details
Apply customer payments (ACH, check, wire, credit card) to the correct accounts
Reconcile customer accounts and research payment variances or short pays
Assist with AR aging reviews and follow up on open or unapplied items
Support month-end close activities related to billing and cash receipts
Learn and assist with AP processing, including invoice entry and coding
Support vendor reconciliations and help resolve invoice discrepancies
Assist with AP workflows as part of cross-training and development
Maintain accurate records and documentation
Support audits, reporting, and internal controls as needed
Collaborate with accounting and operations teams to improve processes
Requirements:
Qualifications:
At least 3 years of experience in billing, AP/AR, or accounting support
Experience with cash application or payment posting preferred
Basic understanding of accounting principles
Experience with accounting or ERP systems (e.g., Sage Intacct, NetSuite, QuickBooks, or similar) a plus
Strong attention to detail and ability to manage multiple priorities
Clear communicator with strong follow-up skills
Comfortable working in a fast-paced, deadline-driven environment
Other:
All offers of employment are contingent upon a drug panel and a background check
Valid Driver's License is required
Your information will be kept confidential according to EEO guidelines
$30k-41k yearly est. 6d ago
Collections Specialist
Indel Power Group
Account representative job in Portsmouth, VA
Indel Power Group Portsmouth, VA Indel Power Group has an opening for a Collections Specialist at our corporate office in Portsmouth, Virginia. This individual should be organized with the ability to multi-task and possess good customer and communication skills. Joining the credit team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement.
Key Responsibilities
Perform collection calls and emails on assigned portfolio of customers
* High volume experience is highly preferred
* Accounts receivable, research, and invoice adjustments
* Ensure customer statements, invoices and demand letters are sent to customers.
* Reconcile customer balances to ensure accuracy and alignment with the customer.
* Schedule/confirm payment deliveries.
* Obtain agreements to pay and arrange and enforce payment plans.
* Collaborate with AR team, Sales, management regarding disputes, problem accounts, and develop resolutions to collect the outstanding balances.
* Document conversations and establish follow up routine for timely collection.
* Complete daily/weekly collection reports.
* Other projects as assigned.
Requirements
* Associates or bachelor's degree in accounting, finance, or business-related field preferred
* Minimum of 2 years collections experience including interaction with a large customer base preferred
* Proficient in MS Excel (vlookups, pivot tables) and MS Office
* Strong verbal and written communication ability along with negotiation/collection skills
* Strong organizational, time management, priority setting, and problem-solving abilities.
* Ability to work in office and/ or remotely as required.
Why Indel Power Group
* Competitive compensation package, DOE
* Rewarding work environment
* Opportunities for relocation & advancement
* Long established, family-owned business
Indel Power Group offers:
* Excellent medical, dental, & vision coverage
* Health savings account
* Short-term/long-term disability and employee life insurance
* 401k, with matching
* Employee Assistance Program (EAP)
* Paid Annual Leave
* Eight Paid Holidays
* Employee Referral Program
* On the job paid training
* Company events and employee recognition programs
Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
$28k-40k yearly est. 14d ago
Account Collection Specialist
Old Dominion University
Account representative job in Norfolk, VA
Posting Details Posting Details Working Title Account Collection Specialist Number 01014A Department FINANCE OFFICE Classified Type of Job Full Time EEO Category B Professionals Job Description This position is responsible for performing the assignment; accounting; and tracking of past due University accounts per the Commonwealth of Virginia and University policy and procedures. This position finalizes accounts with the Department of Taxation. This position performs the assignment of Perkins loans. This position will provide a central point of communication for collection agencies and internal staff.
Type of Recruitment
Knowledge, skills and abilities
Working knowledge of the Fair Debt Collection Practices Act, FERPA and Account Receivable applications. Working knowledge of state and federal regulations concerning delinquent accounts and collection laws. Working knowledge of Generally Accepted Accounting Principles. Working knowledge of effective collection techniques and the ability to apply those techniques to collection of accounts. Demonstrated proficiency with Microsoft Office applications, especially Excel. Excellent interpersonal skill, strong problem solving, analytical and communication skills, both written and oral.Ability to compose effective collection correspondence. Demonstrated ability to work with automated financial systems. Demonstrated ability to perform complex mathematical computations.
Special licenses, registration or certification
None
Education or training
none
Level and type of experience
Some closely related working experience in the collection of delinquent accounts or in student accounts receivable.
Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
Some Banner experience. Financial Aid, Student Services, Student Account or related background preferred. Bachelor's Degree in Accounting, Finance, Business Administration or an equivalent combination of education and/or experience.
Conditions of Employment
This position is considered essential personnel and may be subject to working during university closings.This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.
Annual Salary/Hourly Rate
Salary commensurate with education and experience
Posting Detail Information
Job Requisition Number
S03162
Job Open To
General Public
Open Date
12/22/2025
Close Date
Open Until Filled
Yes
Special Instructions Summary
N/A
Criminal Background Check
The final candidate is required to complete a criminal history check.
College Home Page
Department Home Page
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at *************.
Alternative Hiring Process
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: ***************************************************** or call DARS at ************, or DBVI at ************.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.
$28k-40k yearly est. 29d ago
Collections Representative
Waste Connections 4.1
Account representative job in Norfolk, VA
Bay Disposal has an immediate opening for a Collections Representative based in Norfolk, VA. In this position you will be responsible for reaching out to our delinquent accounts via phone calls and emails, taking customer payments over the phone, setting up payment arrangements, and working to resolve problems that arise concerning service or billing.
This is a full-time, Monday-Friday 8:00am - 5:00pm position with competitive pay, and excellent benefits.
JOB DUTIES:
Making outbound calls and sending emails daily on delinquent accounts
Managing automated calls and emails
Working closely with various departments to reach monthly collection goals
Handle difficult customers and escalated calls
Work closely with Credit Supervisor in utilizing our 3rd party collection agency
Maintain accurate notes in customer accounts
Provide assistance with on line payments
Provide customers recap of accounts for billing disputes
Reporting results to management and escalating problem accounts
REQUIREMENTS:
Minimum of 1 year of credit and collections experience highly preferred.
Minimum of 1 year of experience making heavy outbound collections calls highly preferred.
Strong computer skills to include Microsoft Excel and Word experience.
Strong verbal and written communication skills.
Ability to speak a second language is a plus!
How much does an account representative earn in Newport News, VA?
The average account representative in Newport News, VA earns between $28,000 and $66,000 annually. This compares to the national average account representative range of $26,000 to $51,000.
Average account representative salary in Newport News, VA
$43,000
What are the biggest employers of Account Representatives in Newport News, VA?
The biggest employers of Account Representatives in Newport News, VA are: