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Supervisor Patient Care
Akron Children's Hospital 4.8
Account representative job in Akron, OH
Full Time 36 hours/week 7pm-7am
onsite
The Supervisor Patient Care is responsible for nursing operations and patient care delivery across multiple units during assigned shifts. This role is responsible for staffing management and coordination among hospital departments. The Supervisor collaborates with the Transfer Center for patient placement and throughput, responds to emergencies and codes, and activates the Hospital Emergency Incident Command, when necessary, potentially serving as the Incident Commander
Responsibilities:
1.Understands the business, financials industry trends, patient needs, and organizational strategy.
2.Provides support and assistance to nursing staff to ensure adherence to patient care protocols and quality standards.
3. Assist in monitoring the department budget and helps maintain expenditure controls.
4. Promotes and maintains quality care by supporting nursing staff in the delivery of care during assigned shifts.
5. Visits patient care units to assess patient conditions, evaluates staffing needs and provides support to caregivers.
6. Communicates with the appropriate Nursing Management staff member [VP of Patient Services, Directors of Nursing and Nurse Managers] about any circumstances or situations which has or may have serious impact to patients, staff or hospital.
7. Assist in decision-making processes and notifies the Administrator on call when necessary.
8. Collaborates with nursing and hospital staff to ensure the operational aspects of patient care units are maintained effectively.
9. Supports the nursing philosophy and objectives of the hospital by participating in educational efforts and adhering to policies and procedures.
10. Other duties as assigned.
Other information:
Technical Expertise
1. Experience in clinical pediatrics is required.
2. Experience working with all levels within an organization is required.
3. Experience in healthcare is preferred.
4. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.
Education and Experience
1. Education: Graduate from an accredited School of Nursing; Bachelor of Science in Nursing (BSN) is required.
2. Licensure: Currently licensed to practice nursing as a Registered Nurse in the State of Ohio is required.
3. Certification: Current Health Care Provider BLS is required; PALS, NRP, ACLS or TNCC is preferred.
4. Years of relevant experience: Minimum 3 years of nursing experience required.
5. Years of supervisory experience: Previous Charge Nurse, Clinical Coordinator, or other leadership experience is preferred.
Full Time
FTE: 0.900000
Status: Onsite
$52k-69k yearly est. 13d ago
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Account Specialist
Applied Industrial Technologies, Inc. 4.6
Account representative job in Cleveland, OH
Applied Industrial Technologies is currently seeking an Account Specialist to join our team. In this role, you'll get to flex your muscles by planning, implementing, and executing target industry marketing programs. You'll help bring it all together as you call on engineers, maintenance, purchasing and others using your consultative selling approach to learn about your customers' applications and needs.
Along the way, you'll receive some of the industry's best benefits, unrivaled career development opportunities, and be a part of the best team in the industry. If you think you have what it takes we'd love to hear from you - apply today!
Responsibilities:
* Perform a day to day review and processing of requisitions as assigned.
* Perform data order entry into AIT's and customer's systems to obtain quotes, issue purchase orders, and maintain the blanket purchase orders for the relevant business.
* Evaluate and resolve changes in part numbers through MSSR function, manufacturers or changes to fit, form, and function. Work with customer personnel to obtain approval of changes prior to material receipt. Notify customer of items that are obsolete or discontinued.
* Continually identify duplicate stock codes or product.
* Maintain lead times for those items on the look ahead.
* Work with service centers to collect information on weekly backlog and past due reports.
* Work with service centers and customers to expedite orders.
* Provide product sourcing assistance and continually pursue products within our scope of supply.
* Address specific problems as they relate to notifications.
* Work directly with warehouse personnel and service centers to resolve receiving issues
* Resolve, monitor, and track all product warranty issues with the service center.
* Track cost savings achieved by Applied and documented value add to our customers.
POSITION REQUIREMENTS
The ideal candidate will possess the following experience, traits, and skills as they join our team and help move us to the next level.
* Equivalent to bachelor's degree in business, sales or marketing related fields
* 3 to 5 years' industry related work experience.
* Proven experience in developing new business, building repeat business, and managing a sales territory
* Relationship-building skills at all levels with customers and prospect organizations
* Hands-on product demonstrations for customers and prospects; mechanical aptitude
* Valid driver's license and satisfactory driving record are essential
Preferred:
* Experience in a related field of Applied product - bearings, power transmission components, fluid power, general industrial supplies, etc.
Desired characteristics:
* Self-starter, self-motivated, and willing to take on tasks of all types to get the job done
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$31k-39k yearly est. 1d ago
Billings Clerk
All Pro Recruiting LLC 4.4
Account representative job in Cleveland, OH
Purpose: This position is responsible for all phases of client billing, which may include: performing edits, billing, write-offs, and time transfers. Essential Job Functions: 1. Print and distribute pre-bills monthly to billing attorneys. 2. Edit invoices monthly in a timely manner based on comments received from billing attorneys.
3. Invoice and bill clients in the accounting system each month in a timely manner. This includes clients that are billed electronically.
4. Perform client and matter changes within the accounting system.
5. Process write-offs within the accounting system in accordance with company policy.
6. Work with clients and attorneys in a timely manner to answer inquiries and provide analysis of billings.
7. Perform other tasks as assigned.
Required Qualifications: Knowledge, Skills, Abilities and Personal Characteristics
1. High attention to detail; organized.
2. Developed knowledge of basic billing knowledge.
3. Effective interpersonal skills; strong oral and written communication skills.
4. High degree of initiative and independent judgment.
5. Computer skills: accounting system (3E experience preferred), word processing, and spreadsheet capabilities.
$32k-44k yearly est. 1d ago
Dispatch/Customer Service Representative
Area Temps, Inc. 3.8
Account representative job in Westlake, OH
A delivery company is seeking an individual to enter data into the company database, answer phone calls, resolve questions, track and trace shipments, and provide customer service checks on trucks and deliveries. Work hours are Monday through Friday Customer Service Representative, Customer Service, Dispatch, Representative, Retail, Staffing
$28k-34k yearly est. 1d ago
Member Support Representative
Christian Healthcare Ministries 4.1
Account representative job in Barberton, OH
The Member Support Representative is considered the “front line” of the ministry in assisting members with general inquiries by phone and email. This entry-level role is ideal for candidates who enjoy engaging with people, are servant-minded, and can provide compassionate and professional support. In addition to answering questions and resolving issues, the position also provides opportunities to minister to members through prayer and spiritual encouragement.
WHAT WE OFFER
Faith and purpose-based career opportunity!
Fully paid health benefits
Retirement and Life Insurance
12 paid holidays PLUS birthday
Lunch is provided DAILY.
Professional Development
Paid Training
ESSENTIAL JOB FUNCTIONS
Respond to member inquiries via phone and email promptly, with time sensitivity and professionalism.
Verify and update member information accurately in CHM's systems.
Log and track all interactions in the member management system (Gift Manager or CRM).
Follow standard operating procedures (SOPs) when handling common inquiries.
Provide accurate information about CHM guidelines, membership, billing, and processes.
Attract prospects by answering questions, giving suggestions, and making recommendations to obtain membership when appropriate.
Review and assess member concerns, escalating to management when necessary.
Handle escalated or emotional calls with empathy, offering prayer or spiritual encouragement when appropriate.
Meet established performance standards (e.g., call volume, response time, member satisfaction).
Participate in team meetings, training sessions, and development opportunities to stay current with CHM policies and systems.
Protect member confidentiality and comply with HIPAA and organizational privacy standards.
Thrive in a collaborative team environment and contribute positively to overall team goals.
Uphold the mission, vision, values, and service standards of CHM in every interaction.
Maintain a professional demeanor at all times.
Perform other job duties as assigned by management.
QUALIFICATIONS & EXPERIENCE REQUIREMENTS
Required: High School Diploma or equivalent.
Preferred: Some college coursework in business, communications, or related field; or 1-2 years of customer service experience.
Proficiency in Microsoft Office programs (Word, Excel, Outlook).
Ability to operate a PC and navigate information systems/applications (Gift Manager or similar CRM software).
Experience using routine office equipment (fax, copier, printers, multi-line telephones, etc.).
Strong verbal and written communication skills, with active listening ability.
Strong organizational, analytical, and problem-solving skills.
Ability to manage workload, multi-task, and adapt to changing priorities.
Patience, empathy, and conflict-resolution skills for handling sensitive or difficult calls.
CORE COMPETENCIES
Interpersonal Communication
Servant Leadership Mindset
Teamwork & Collaboration
Conflict Resolution
Detail Orientation & Accuracy
Adaptability & Flexibility
PERFORMANCE EXPECTATIONS
Maintain accuracy and efficiency in all member records updates.
Meet or exceed department standards for call and email response times.
Consistently achieve high member satisfaction scores.
Demonstrate reliability, accountability, and professionalism in all duties.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
Standard schedule: Monday-Friday, 9:00 AM-5:00 PM (with flexibility for ministry needs).
Office-based environment with regular phone and computer use.
Ability to sit at a desk and use a computer/phone for extended periods.
Manual dexterity for typing and handling office equipment.
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
$27k-31k yearly est. 4d ago
Patient Supervisor
Aramark Corp 4.3
Account representative job in Akron, OH
The Culinary Supervisor will coordinate, plan, participate, and supervise the production, preparation, and presentation of food for a designated unit.
COMPENSATION: The Hourly rate for this position is $21.00 to $21.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
Job Responsibilities
Supervise and participate in the production, preparation, and presentation of all foods for unit(s) as assigned by the Aramark Executive Chef to ensure that a consistent quality product is produced.
Ensure a sufficient inventory is maintained to meet daily needs, record deliveries, deal with discrepancies, and assist with storage
Ensure proper handling of all food products and equipment is maintained, to ensure food safety and kitchen standards are adhered to at all times.
Ensure cleanliness and high sanitation standards are maintained at all times
Interview, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend discipline as appropriate
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Two to three years' experience in a related culinary position
Candidate will possess two to three years of post-high school education, preferably a culinary degree
Advanced knowledge of the principles and practices within the food profession
Experiential knowledge required for management of people and/or problems
Excellent oral, reading, and written communication skills
Candidate must be willing to be hands on with staff and operations and be willing to work event-based hours that include evenings and weekends.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Akron
Nearest Secondary Market: Cleveland
$21-21 hourly 2d ago
Billing Specialist
Spooner Medical Administrators, Inc. 2.7
Account representative job in Westlake, OH
Spooner Medical Administrators, Incorporated (SMAI) is a family owned and operated company that offers rewarding career opportunities for motivated individuals who are passionate about excellence and growth. Since 1997, SMAI's proactive philosophy and best practices have set the standard in workers' compensation by continuously improving the delivery of case management, utilization review and billing services to help facilitate a successful return to work for the injured worker.
The Billing Specialist is primarily responsible for reviewing, auditing and data entry of bills submitted by medical providers for compliance with proper billing practices.
Essential Functions
Review bills to determine if the information needed to process the bill has been received and contact the medical provider for any missing information.
Perform fee bill audits according to established procedures and guidelines.
Data enter fee fills accurately for electronic transmission.
Adhere to established billing performance requirements.
Review electronic response to transmitted bills and make modifications accordingly.
Respond to telephone inquiries from customers regarding bill payment status.
Participate in continuous improvement activities and other duties as assigned.
Supervision Received
Reports to the Billing Supervisor
Experience and Education Required
Medical billing certification or at least 2 years of experience working in the medical billing field
Data entry experience
Additional Skills Needed
Effective written and verbal communication
Detail oriented
Strong organizational ability
Basic computer literacy skills
Working Environment
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of the job. While performing the duties of this job, the employee typically works in a normal office environment. The noise level in the work environment is usually quiet.
$28k-33k yearly est. 2d ago
Sales Representative (Cleveland, OH)
MacMillan Learning
Account representative job in Cleveland, OH
At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we'd love to hear from you!
Macmillan Learning is seeking a Sales Representative for our Cleveland, OH territory. The primary focus of this Sales Representative is to sell all Macmillan Learning solutions across assigned accounts. The objective of this position is to promote Macmillan Learning products, such as courseware, study tools, eBooks, and reference materials, as required resources in courses where they best fit the curriculum at each campus.
The Sales Representative will be initiating daily in-person, on-campus sales calls with college faculty, mainly, but also administrators and technology staff, and providing detailed follow-up. This position is based in Cleveland, OH and it is expected that the incumbent will live within this area.
We know that talented candidates sometimes hesitate to apply when they don't meet every single qualification listed. We encourage you to apply if you're excited about this role and believe you can contribute meaningfully to our team, even if your background doesn't align perfectly with every requirement. We're looking for people who are passionate about our mission and can bring valuable perspectives to our work. Different experiences, skills, and approaches all have the potential to strengthen what we do. If this opportunity interests you, we'd love to hear how your unique background and abilities could contribute to our team's success. We're committed to building a workplace where everyone can do their best work and where diverse viewpoints are valued. We encourage all qualified candidates to apply - we're excited to learn about the different ways you might add value to our organization.
Major responsibilities include, but are not limited to:
Travel to local college campuses selling educational software products and textbooks to faculty (40% overnight travel).
Develop strong relationships with new and existing customers by demonstrating our products, recommending solutions, and providing service and support.
Work collaboratively with your Regional Manager, regional product specialists, and marketing and editorial teams to help drive the sales of all existing products.
Coordinate onboarding and training of digital products, act as the point person for ongoing training and support, complete First Day of Class presentations and communicate with specialists and RM for escalation of customer support cases.
Use Salesforce to plan and complete your sales activities as well as maintain a current and accurate database of relevant information including accurate sales forecasting.
Attend and actively participate in company meetings.
Manage the expense budget allocated to perform job related responsibilities.
Provide feedback on competition, market trends, and market reaction to our products.
Manage heavy influx of emails on a daily basis.
Required Qualifications:
Bachelor's Degree.
Ability to work independently as well as part of a sales team.
Excellent written and verbal communication skills and the ability to thrive in a self-starting environment.
A knowledge of and/or an interest in working in an academic environment.
Detail-oriented, organized and results-focused.
Proficiency with using technology and basic applications software.
Comfortable presenting technology to individual instructors as well as to larger groups.
A valid driver's license is required with daily travel within territory including some overnight trips along with the ability to drive for long periods of time (up to 5 hours), depending upon the territory involved.
Ability to travel - Attendance at national sales meetings and regional meetings is required (5 or more days).
Ability and willingness to work more than 40 hours per week during the fall and spring selling seasons.
Preferred Qualifications:
Direct outside sales experience preferred.
Publishing or Higher Ed experience welcomed.
Strong adaptability in fast-changing markets, with the ability to identify and capitalize on new sales trends before they become mainstream.
Passion for continuous learning and professional development, particularly in areas of sales innovation, technology adoption, and emerging market trends.
Creativity in sales approach, utilizing data-driven insights, AI-powered tools, or new digital platforms to drive business growth.
Salary Range: $65,000 - $75,000/ year.
Exemption Status: Exempt
Physical Requirements:
Must be able to multi-task, concentrate in an open office work environment, and to travel occasionally. Must be able to work more than 40 hours per week as needed.
This role is based in Cleveland, OH and it is expected that the incumbent will live within this area.
Benefits
Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee's date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees.
Company Car Allowance
Competitive pay and bonus plan
Generous Health Benefits (Medical, Dental, Vision)
Contributions to your 401k retirement account through Fidelity
Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day , Juneteenth, Indigenous People's Day, Election Day, and more!)
Employee Assistance Program, Education Assistance Program
100% employer-paid life and AD&D insurance
And much more!
Macmillan Learning is a privately-held, family owned company that improves lives through learning. By linking research to learning practice, we develop pioneering products and learning materials for students that are highly effective and drive improved outcomes. Our engaging content is developed in partnership with the world's best researchers, educators, administrators, and developers. To learn more, please visit macmillanlearning.com or see us on Facebook, Twitter, LinkedIn or join our Macmillan Community. Macmillan Learning is a division of the Holtzbrinck Publishing Group, a family-owned global media company headquartered in Stuttgart, Germany.
At Macmillan Learning, we believe diverse perspectives and backgrounds enrich our mission to improve lives through learning. We actively seek candidates who reflect a wide range of identities, experiences, and communities. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background, geographical status and background, or any other characteristic protected by federal, state, or local law. You can read more about our Diversity, Equity, & Inclusion initiatives here.
The successful candidate for this position will be an employee of Bedford, Freeman & Worth Publishing Group, LLC d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an equal opportunity compliance program in compliance with the NY Department of Education's guidance. Portions of the equal opportunity compliance program are available for review by applicants and employees by contacting Human Resources at Macmillan Learning.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$65k-75k yearly 2d ago
Insurance Representative
Farmers National Bank of Canfield 4.7
Account representative job in Beachwood, OH
This position will assist clients by providing insurance advice regarding Property and Casualty Insurance. The position will be responsible for spearheading these insurance product campaigns in combination with Farmers National Investment Advisors and key bank sales personnel.
ESSENTIAL DUTIES and RESPONSIBILITIES:
Conduct regular client meetings and presentations
Partner with Branch personnel to prospect new clients and service existing clients
Research health insurance products in order to provide sound information to clients as well as to maintain a current and strong knowledge of market conditions/trends
Analyze insurance policies for cost/benefit/risk analysis
Handle incoming client inquiries via phone as well as email
Handle some clerical duties (filing, faxing, etc.) as necessary
Some travel between branch offices and/or client residences can be expected
Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations.
Regular, predictable attendance is an essential requirement of this position
Other duties as assigned
EDUCATION AND/OR EXPERIENCE:
Bachelor's Degree in Business
Must have Life, Accident & Health license
Series 6 securities license preferred (or become licensed within 6 months)
Minimum of one (1) year experience working with insurance related products
Prior experience in a sales environment
E-Verify is used to confirm the identity and employment eligibility of all newly hired employees.
Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran
Qualifications
EducationBachelors of Business Administration (required)
Licenses & CertificationsProperty & Casuality Lic (preferred)
Series 6 License (preferred)
Skills
Insurance Sales (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$30k-34k yearly est. 2d ago
Customer Service Representative - Streetsboro - Part Time - Streetsboro, OH
Wesbanco Bank Inc. 4.3
Account representative job in Streetsboro, OH
Back Customer Service Representative - Streetsboro - Part Time #22-7842 Streetsboro, Ohio, United States Apply X Facebook LinkedIn Email Copy Location
This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Streetsboro, OH Banking Center.
Market Akron Work Hours per Week 27.5 Requirements
High school diploma or GED required.
Cash handling and customer service experience preferred.
Job Description
Summary:
Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues.
Essential Functions:
Excellent Customer Service
Perform Customer Transactions
Operational and Security Proficiency
Identify referral opportunities
Essential Duties and Responsibilities:
Personally models the standards of the Bank's Mission, Vision, and Pledge.
Accepts and accurately processes all financial service transactions.
Responsible for CSR cash drawer and follows proper balancing and cash handling procedures.
Complies and operates within security and audit procedures.
Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location.
Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.
Meets established individual referral goals as assigned.
Determines appropriate individual/line of business to handle sales opportunities and more complex customer service issues; follow up to ensure customer need was met.
Complete outbound customer calls as needed to support the sales and service needs of the Banking Center.
Develops and maintains working knowledge of the Bank's products and services.
Other Skills and Requirements:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Must have strong product knowledge for the level of selling and successfully promoting products expected with position.
Ability to write simple correspondence.
Sound mathematical and analytical skills preferred.
Must have excellent organizational skills and the ability to multi-task and to be flexible.
Ability to lift and carry up to 25 lbs.
Must be available to work all hours of operations.
Full-Time/Part-Time Part-time Area of Interest Retail Services All Locations Streetsboro, Ohio, United States
$30k-34k yearly est. 2d ago
Billing Specialist
Red Oak Behavioral Health 3.7
Account representative job in Akron, OH
Job DescriptionDescription:
FULL-TIME
Applicants must be located in Northeast OH.
The Billing Specialist is responsible for ensuring that all providers are enrolled and active w/multiple payers to ensure timely billing of services. The role is responsible for processing, verification, and preparation of all commercial claims for insurance clients. The position maintains records of payments and handles administrative detail and follow-up.
Essential Functions and Duties:
Support the creation and implementation of a streamlined provider credentialing process to ensure appropriate enrollment of clinical staff, ensuring service delivery coincides with efficient and timely billing.
Manage and update provider credentialing tools and processes to ensure there are no lapses in service delivery due to the inability to bill for services.
Daily posting of Insurance payments and electronic remittance adviser (ERA) files (a.k.a. 835 transactions).
Provide insurance verification and prior authorization for clients.
Daily posting of Explanation of Benefits (EOB) and Explanation of Payments (EOP) for non-payments; management of denials and rebill/ Coordination of Benefits (COB) issues.
Weekly compile and transmit claims
Upload EOB into scanning solution (eBridge).
Assists with prior authorization/benefit coordination and rebill claims, as needed.
Assists with weekly submission of Centers for Medicare & Medicaid Services (CMS) claims
Identify and assists in resolution of errors for all Insurance claims
Performs regular review and investigates unpaid claims and other accounts receivable management projects.
Assist clients in accessing and trouble shooting our Payment Hub, an online payment system.
Fixes and Reversal of Payment issues on the Ohio MITS portal
Maintain orderly, current, and up-to-date records of client insurance coverage to ensure accurate client files
Assist other staff with general inquires and requests, as needed
Unique responsibilities as assigned by supervisor or Management
Qualifications:
Associate degree or equivalent education from a two-year college or technical school with major in Medical Billing/Coding and/or Accounts/Receivable, plus 3-5 yrs. billing experience.
Knowledge, Skills and Abilities:
Excellent and proven attention to detail
Strong computer/software management skills
Excellent math skills.
Ability to work well within a team environment
Ability to work with a diverse group of people
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act (ADA) of 1990 and the Americans with Disabilities Amendments Act (ADAA) of 2008.
While performing this job, the employee is regularly required to sit, talk, and hear. This job requires filing, opening, and closing of file cabinets, and the ability to bend and/or stand as necessary. This job is frequently required to use hands; handle, feel and reach with hands and arms; and may occasionally lift and/or move files and other related materials up to 20 pounds.
The position requires regular use of a computer, calculator, and telephone.
Work Environment:
This job operates in a professional office environment and in the community. While performing the duties of this position in the office this role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The employee will occasionally travel by automobile and is exposed to changing weather conditions.
The employee may be required to drive daily to nearby locations for meetings or visits to assigned work sites.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
EEO Statement
Red Oak is proud to be an equal opportunity workplace. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Requirements:
$29k-39k yearly est. 17d ago
Drop Ship Billing Specialist
Palmer Holland 4.2
Account representative job in Westlake, OH
The Drop Ship Invoicing Specialist is responsible for accurately and efficiently processing all drop ship sales transactions, ensuring timely and compliant billing and payment workflows. This position plays a critical role in maintaining the integrity of the company's financial records by reconciling supplier invoices, managing customer billing, and supporting various accounting functions as needed.
Essential tasks of the position
* Process all drop ship payables and customer invoices accurately and within established timeframes.
* Reconcile and process credits to customers for pricing discrepancies or adjustments.
* Prepare and process credit and rebill transactions for internal accounting purposes.
* Manage consignment billing processes, ensuring correct timing and documentation.
* Prepare commission invoices and related documentation for applicable transactions.
* Oversee prepaid supplier management, including payment tracking and reconciliation.
* Ensure all transaction documents are properly scanned, stored, and maintained in compliance with Palmer Holland document retention policies.
* Communicate proactively with internal departments, suppliers, and customers to resolve billing or invoicing issues.
* Provide backup and cross-functional support to other members of the Accounting team as needed.
* Perform additional duties and special projects as assigned by management.
Note:
The outline of duties is not arranged in order of priority. These duties are not meant to restrict initiative, but rather to describe baseline activities. These duties will from time to time be altered to suit the needs of the company.
We are a tobacco and drug free, professional environment.
Requirements
Education
* Associate degree in accounting, Finance, or related field preferred; equivalent experience considered.
Experience
* 2+ years of experience in accounts payable, receivable, or billing roles - manufacturing or distribution industry experience a plus.
Knowledge/Skills
* Intermediate level of expertise in MS Office and Contact Management Software
* Excellent verbal and written communication abilities
* Ability to maintain professional conduct that exemplifies the corporate policies at all times, particularly when interacting directly with internal and external customers
* Ability to handle sensitive information with confidentiality and discretion
* Detail oriented with strong, accurate clerical skills
* Proficient at multi-tasking
* Proactive problem solver
* Highly motivated
Physical Requirements
* Satisfactory motor skills relevant to position
* Ability to sit for long periods of time
* Ability to lift up to 25 pounds
$31k-38k yearly est. 60d+ ago
Managed Care/Medicaid Billing Specialist
Fairlawn Opco LLC
Account representative job in Akron, OH
Job Description
Managed Care / Medicaid Billing Specialist
Facility: Arbors at Fairlawn
We invite you to apply and be part of a team that truly values your contribution. We offer competitive wages and are committed to fostering a workplace where growth, teamwork, and patient-centered care are at the forefront. At the end of each day, knowing that you've made a meaningful impact in the lives of our residents will be your greatest reward.
Why Choose Arbors?
One of Ohio's Largest Providers of long-term care skilled nursing and short-term rehabilitation services.
Employee Focus: We foster a positive culture where employees feel valued, trusted, and have opportunities for growth.
Employee Recognition: Regular acknowledgement and celebration of individual and team achievements.
Career Development: Opportunities for learning, training, and advancement to help you grow professionally.
Key Benefit Package Options?
Medical Benefits: Affordable medical insurance options through Anthem Blue Cross Blue Shield.
Additional Healthcare Benefits: Dental, vision, and prescription drug insurance options via leading insurance providers.
Flexible Pay Options: Get paid daily, weekly, or bi-weekly through UKG Wallet.
Benefits Concierge: Internal company assistance in understanding and utilizing your benefit options.
Pet Insurance: Three options available
Education Assistance: Tuition reimbursement and student loan repayment options.
Retirement Savings with 401K.
HSA and FSA options
Unlimited Referral Bonuses.
Start a rewarding and stable career with Arbors today!
Education and Licensure:
3 years of Billing experience in a Long-Term Care/Skilled Nursing Facility setting.
High School Diploma or equivalent.
3-5 years in accounts receivable in a healthcare environment; preferred
Skills and Abilities:
Knowledge with Managed Care, Medicare, Medicaid, and Coinsurance and follow-up.
Proficient in relevant computer software, Point Click Care, Excel.
Prepare, bill, and follow up on Managed Care claims ensuring timely and proper reimbursement.
Bill and follow up on secondary claims associated with Manage Care primary billing.
Post all payments for Managed Care timely and properly, moving copay amounts to the proper payer source as needed.
Thorough understanding of Managed Care, Medicare, and Medicaid in SNF setting
Thorough understanding of ADRs (Additional Documentation Request) in both Managed Care and Medicare billing
Maintain up to date knowledge of changes in the healthcare industry that affect SNF billing policies and procedures.
Take on special projects as needed by management.
Resolve any discrepancies through research put forth on the Policy & Procedures of the AR department.
Provide complete and accurate documentation for any Write-Offs proposed by the Medicaid biller.
Point Click Care system experience is ideal but not required.
Strong working experience using Microsoft Excel.
Working knowledge of insurance policies and appeals.
Other duties as assigned.
$29k-39k yearly est. 7d ago
Billing Specialist- Insurance payment poster
Midwest Vision Partners
Account representative job in Brecksville, OH
Job DescriptionDescriptionAs a Billing Specialist you will be responsible for overseeing the billing process for customers, patients, and MVP platforms. This position performs many accounting, customer service, and organizational tasks to promote the financial health of the organization.
Schedule:
Monday-Friday
8:00am-5:00pm
What you will be doing
Problem solving to reconcile outstanding balances from insurances and patients
Discussing open balances with patients and collect payment accordingly
Maintaining collection agency accounts
Placing outgoing calls to insurance companies and patients to resolve outstanding claims/balances
Exhibiting knowledge of medical insurance and proper use of computer software
Posting charges, payments and adjustments in Allscripts Practice Management software
Communicating effectively and professionally with physicians, co-workers, managements and patients
Performing general office duties and other duties as assigned
What you know Required
High school diploma or GED
Knowledgeable in ICD-10 & CPT Codes
Desired
One (1) or more years of customer service experience
Ophthalmology, Optometry, Ambulatory Surgery Center, and/or Optical billing experience
Experience in Revenue Cycle Management
What you will receive
Competitive wages
Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
Generous paid time off (PTO) program
Seven (7) company paid holidays
401(k) retirement plan with company match
An organization focused on People, Passion, Purpose and Progress
Inspirational culture
$29k-39k yearly est. 12d ago
Billing Specialist
EMT Ambulance 3.6
Account representative job in North Canton, OH
Full time (in person) billing position. Monday through Friday from 8am to 4pm. Responsible for billing claims to the appropriate payor and following up on unpaid claims
Essential Duties & Responsibilities:
Verifies insurance eligibility
Enters pertinent data elements into the billing system , and submits claims to the proper payor
Follows up with payors on unpaid claims, and takes action to correct issues delaying payment
Requests authorizations required for claims processing
Demonstrates excellent communication skills when communicating with patients, payors and facilities
Completes special assignments and projects with minimal supervision and consistently meets the department's performance, production and quality standards
Demonstrates knowledge and compliance with insurance local state and federal regulations related to ambulance billing
Processes correspondence with adherence to the Health Insurance Portability and Accountability Act (HIPAA) guidelines
Maintain knowledge of functional area and company policies and procedures
Qualifications:
Minimum High School Diploma or equivalency
Experience in medical billing preferred, but not required
Healthcare, medical terminology and third party payer knowledge preferred
Excellent interpersonal, verbal and written communications skills
Ability to multitask in a fast paced dynamic environment
Maintain a positive and professional attitude at all times
Strong skills with MS office and windows applications
Proficient personal computer skills
Typing of at least 40 WPM.
Ability to maintain the highest level of confidentiality
Ability to work in a team fostered environment
$31k-42k yearly est. 4d ago
Private Pay Collections Specialist
Legacy Health Services 4.6
Account representative job in Parma, OH
Legacy Health Services seeking a diligent and professional Collections Specialist to manage and resolve private pay account balances at the corporate level. This role is essential for maintaining the financial health of our organization and requires a blend of investigative skill, precise documentation, and tactful communication with residents and their families.
If you possess a strong background in A/R and are ready to take ownership of complex accounts, we invite you to apply.
🎯 Core Focus Areas: What You'll Be Doing
As the Private Pay Collections Specialist, you will manage the full cycle of corporate collections for private accounts, focusing on resolution and process integrity:
Account Resolution & Research: Conduct detailed account reviews and comprehensive research (including skip tracing, property searches, and estate filings) to efficiently resolve complex outstanding balances.
Professional Communication: Initiate and manage professional collection calls and correspondence with residents, families, and responsible parties to establish and monitor payment arrangements, promissory notes, or voluntary liens.
Compliance & Strategy: Participate in A/R review meetings, audit facility collection activities for adherence to company policy, and provide updates on collection progress and risk accounts to management.
System Integrity & Documentation: Ensure the timely and accurate documentation of all collection activities, payment processing, and meeting outcomes within company systems.
Facility Support: Provide expert assistance and support to facility Business Office Managers regarding private pay collection best practices.
✅ Essential Qualifications
Experience: 2+ years of demonstrated experience in collections, billing, or accounts receivable, preferably within the healthcare or long-term care industry.
Skills: Proven organizational and time management abilities, coupled with excellent communication and professional negotiation skills.
Technical Proficiency: Competence in the Microsoft Office Suite and experience using A/R or billing software.
Education: High school diploma or equivalent is required. (Associate or Bachelor's degree in Business or Finance preferred.)
Professionalism: High attention to detail and a commitment to handling sensitive
We are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, national orientation, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability
$31k-35k yearly est. 10d ago
Billing Specialist
Nuehealth 3.6
Account representative job in Amherst, OH
The Billing Specialist generates insurance claims and patient statement billings and collects outstanding insurance or patient balances.
Essential Functions
Makes follow-up phone calls on accounts with outstanding balance
Maintains standards to ensure systematic, consistent and timely collection follow-up
Follow-up on accounts with outstanding balances that do not have appropriate payment arrangements
The Aged Trial Balance report will be printed every other week and every outstanding account should be worked
All notes regarding written and/or verbal communication on the account will be maintained in the “MEMO” file on the patient's account and should include the following:
Date of collection work
Time of collection work
Telephone # of contact
Full name of contact
Location of contact (home, work, employer, insurance co.)
Complete summary of conversation
Next follow-up date based on payment promises
Collector's initials
Prior to sending accounts to a collection agency for follow-up, dates for all patient statements should be documented in the “MEMO” file. (refer to the batch statement record to obtain statement billing dates)
Insurance Due Accounts should have the initial follow-up call made 30 days following the date of service. Subsequent follow-up calls should be made every 14 days until the balance is paid. Insurance Due balances not paid within 90 days from date of service will be transferred to patient due and billed to the patient
Patient Due Accounts should have the initial follow-up call made 14 days following the date of service. Subsequent follow-up calls should be made every 14 days until the balance is paid or until adequate payment arrangements are made according to the
Prompt Pay Discount policy (FIN04.08)
. Patient due balances aged 60 days that do not have adequate payment arrangements will be sent to a collection agency for follow-up. Any uncollected balances aged 180 days that do not have payment arrangements made will be written off as bad debt in accordance with the
Bad Debt Write-off policy (FIN04.12)
All Outstanding Accounts aged 120 days without appropriate payment arrangements will be sent to a collection agency. Any uncollected balances aged 180 days that do not have payment arrangements made will be written off as bad debt in accordance with the
Bad Debt Write-off policy (FIN04.12)
. The following information should be included with the accounts when sent to the collection agency:
Print screen of all collection memos
Print screens of patient demographics, billing data, insurance verification/authorization information, statement dates, etc
Patient Statements will be generated on a 14 day cycle. Statements should be printed every Thursday evening and mailed out the following morning
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to sit, converse, and listen; use hands to touch, handle, or feel objects, tools or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The employee must be able to lift and/or carry over 20 pounds on a regular basis and be able to push/pull over 25 pounds on a regular basis.
The employee must be able to stand and/or walk at least five hours per day.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$32k-44k yearly est. 60d+ ago
Collection Specialist
UB Greensfelder LLP
Account representative job in Cleveland, OH
Job Description
UB Greensfelder has an opening for a full-time Collection Specialist for our Cleveland location. The Collection Specialist is responsible for the collection of an assigned portfolio of accounts receivable invoices. The Collection Specialist will work closely with partners, attorneys, and external clients to facilitate the collection of the receivables according to firm guidelines. With minimal oversight, the Collection Specialist will assume overall responsibility for management of the collectible A/R for clients assigned. This is a non-exempt position reporting to the Credit and Collections Manager.
UB Greensfelder LLP is an AM Law 200, super-regional firm law firm focused on exceeding client expectations and delivering superior, customized legal solutions. Created in 2024 through the merger of Ulmer & Berne LLP and Greensfelder, Hemker & Gale, P.C., the firm's 275 lawyers advise regional, national, and global businesses on a wide range of legal matters across more than 25 specialized practice and industry groups. UB Greensfelder has nine primary office locations, including Chicago; Cincinnati; Cleveland; Columbus, Ohio; Florida; New York; Southern Illinois; St. Louis; and Washington, DC.
Position Responsibilities Include:
Manage the collection process for an assigned portfolio following firm and client guidelines ensuring client and attorney preferences are appropriately considered.
Establish effective business relationships with internal and external clients.
Work with attorneys to develop collection/payment plans on past due accounts.
Work with attorneys to resolve disputed receivables.
Directly contact clients regarding past due balances.
Consistently resolve client payment issues informing Collections Manager of serious nonpayment issues.
Provide feedback to management on possible areas of improvement and make recommendations to implement improved processes.
Use and create business reports as tool to manage daily work and update department manager and the firm as needed.
Respond to information requests from internal and external clients.
Backup Credit and Collection Manager as required.
Other duties as assigned.
Qualified Applicants Will Have:
Bachelor's degree or equivalent related experience in business, accounting, or finance with a minimum of two years collection experience in a professional services environment.
Law firm experience and working within the Aderant system is highly preferred, but not necessary to apply.
A commitment to providing superior service to the firm's attorneys, advisors, and staff while maintaining an atmosphere of teamwork and continuous improvement.
Strong, professional communication verbally and through email.
Ability to organize time, prioritize workload effectively, and work independently.
High degree of initiative and problem-solving skills with confidence to make independent decisions within prescribed parameters.
Ability to apply complex mathematical concepts to compute, reconcile balances, verify numerical data, and prepare various billing and collection reports.
High proficiency with Microsoft Office applications (Excel, Word, Outlook). Experience in legal collections and use of third-party billing sites such as TyMetrix, Legal eXchange and Serengeti a plus.
Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
Strong initiative to proactively increase value to the position; willingness and ability to assume new tasks and responsibilities.
General accounting knowledge.
UB Greensfelder provides top-quality, sophisticated legal services, serving business clients ranging from small entrepreneurs to international companies. Our work environment is business casual and we offer a competitive compensation and benefits package, which includes medical/dental/vision, 401(k) with employer contribution, short and long-term disability plans, life insurance, well-being initiatives, and paid parental leave programs. If you desire to work in a truly people-focused environment for a firm that values its employees, then UB Greensfelder is the firm for you.
UB Greensfelder recognizes the importance of forming inclusive teams of attorneys and staff to foster an environment where creative solutions are made for our clients, and all have the opportunity to thrive and succeed. We encourage candidates from a variety of backgrounds to apply to be a part of our team.
$28k-38k yearly est. 15d ago
Dispatch/Customer Service Representative
Area Temps 3.8
Account representative job in Westlake, OH
A delivery company is seeking an individual to enter data into the company database, answer phone calls, resolve questions, track and trace shipments, and provide customer service checks on trucks and deliveries. Work hours are Monday through Friday from 7:30 a.m. to 4:30 p.m.
Job Requirements
Qualified candidates must have prior Customer Service and Dispatching experience, must have excellent communication and computer skills with quick and accurate data entry, must be comfortable working in a steady-flow, high-volume, and fast-paced environment, must be a highly motivated individual with the ability to pay a high attention to detail and multi-tasking, and must be dependable. Only candidates that can pass a background check and drug screen will be considered.
Area Temps still believes that the best way to serve both our employees and our customers is through personal service. To apply for this Dispatch/Customer Service Rep position, please submit your resume to **********************, call **************, or TEXT "your name & 178255" to **************.
Additional Information
For over 35 years, Area Temps has been committed to providing Northeast Ohio companies with office staffing services, technical, skilled trades, industrial and professional staffing solutions. We measure our success by the thousands of people who have accepted permanent positions with our client companies, either through a direct hire or after successfully completing an initial temporary assignment.
Meet Your Recruiter
Lakewood Office
With almost 40 years experience in Greater Cleveland and thousands of people employed successfully each year, Area Temps still believes that the best way to serve both our employees and our customers is through personal service. When you apply online, we'll review your work skills and location preferences within 24 hours. Qualified candidates will be contacted to arrange for a personal interview, and our personnel supervisors will work with you to find the perfect assignment.
$28k-34k yearly est. 1d ago
Insurance Representative
Farmers National Bank of Canfield 4.7
Account representative job in Canton, OH
This position will assist clients by providing insurance advice regarding Property and Casualty Insurance. The position will be responsible for spearheading these insurance product campaigns in combination with Farmers National Investment Advisors and key bank sales personnel.
ESSENTIAL DUTIES and RESPONSIBILITIES:
Conduct regular client meetings and presentations
Partner with Branch personnel to prospect new clients and service existing clients
Research health insurance products in order to provide sound information to clients as well as to maintain a current and strong knowledge of market conditions/trends
Analyze insurance policies for cost/benefit/risk analysis
Handle incoming client inquiries via phone as well as email
Handle some clerical duties (filing, faxing, etc.) as necessary
Some travel between branch offices and/or client residences can be expected
Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations.
Regular, predictable attendance is an essential requirement of this position
Other duties as assigned
EDUCATION AND/OR EXPERIENCE:
Bachelor's Degree in Business
Must have Life, Accident & Health license
Series 6 securities license preferred (or become licensed within 6 months)
Minimum of one (1) year experience working with insurance related products
Prior experience in a sales environment
E-Verify is used to confirm the identity and employment eligibility of all newly hired employees.
Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran
Qualifications
EducationBachelors of Business Administration (required)
Licenses & CertificationsProperty & Casuality Lic (preferred)
Series 6 License (preferred)
Skills
Insurance Sales (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
How much does an account representative earn in Parma, OH?
The average account representative in Parma, OH earns between $23,000 and $51,000 annually. This compares to the national average account representative range of $26,000 to $51,000.
Average account representative salary in Parma, OH
$34,000
What are the biggest employers of Account Representatives in Parma, OH?
The biggest employers of Account Representatives in Parma, OH are: