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Account representative jobs in Plymouth, MN - 971 jobs
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Cetera Financial Group
Account representative job in Minnetonka, MN
This person will support one Financial Advisor (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works directly with the Registered Representative(s) to prepare and process client paperwork, perform client financial transactions, maintain client relationships, schedule appointments, and communicate with clients and financial companies. This role can also be the first step of the career pathing program to future opportunities that require industry experience and licenses (Insurance, FINRA Series 7, & 66 or 63/65 combo). The office is located in Minnetonka and the expectation is they go into the office every day. What You Will Do: Act as a liaison between the registered representatives and their clients. Answer phones, schedule appointments, and prepare materials for client meetings. Aid registered representatives in preparing client illustrations, graphs, charts, reports, etc. for registered representative presentations and appointment with clients. Prepare and complete client paperwork and follow up tasks to support registered representative. Spend time with clients on the phone, via virtual visits and in person to ensure client service level needs are met. Organize client events and follow up tasks. Maintain client records and retention management within corporate requirements. Conduct proactive outreach to clients and registered representatives on time sensitive activities (e.g., RMDs, Client's Quarterly/Annual Reviews). Assume ownership of inquiries and requests; communicate with internal Cetera departments to ensure clients' expectations for timely service delivery are met. Educate clients on account services, capabilities, and new technology. Complete required corporate training on new technologies and follow implementation guidelines. Maintain compliance guidelines, client communication notes in AdviceWorks/SmartWorks and Redtail while following Cetera standards in a timely manner. Work with Advisor(s) through weekly meetings to help maintain Advisors Business Plan process, tasks, marketing, and client communication expectations and follow up processes. What You Will Have: High School Diploma or GED Experience in an administrative or customer service role Strong time management skills Excellent written and verbal communication skills Proficient in Microsoft Office tools (Word, Excel & PowerPoint) and ability to learn new programs What is Nice to Have: Previous experience in assisting Registered Representatives/Financial Advisors Financial services and/or banking background Bachelor's degree in Finance, Business, Marketing, or Communications Attention to detail, excellent organization skills, ability to multi-task and produce timely results in a fast-paced work environment Able to manage own workflow and priorities, and can accommodate unexpected requests or needs from Advisors Compensation: This is a non-exempt hourly role that ranges from $25-$31/ hr., plus competitive performance-based compensation package. Compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location. Compensation ranges may differ in differing locations due to cost of labor considerations. #LI-Onsite About Us What we give you in return: Not many teams can say that they support people's dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there's a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including: Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship. Easy access to mental health benefits to meet our team members and their families where they are. 20+ days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities. 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years. Paid parental leave to support all team members with birth, adoption, and foster. Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more. Employee Assistance Program (EAP), LifeLock, Pet Insurance and more. About Cetera Financial Group: Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions. Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology. "Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions,and Cetera Financial Specialists. Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law. Agencies please note : this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated. Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.$25-31 hourly 5d agoCustomer Service Representative
Russell Tobin
Account representative job in Saint Paul, MN
Russell Tobin's client is hiring a Customer Service Representative in Saint Paul, MN Employment Type: Contract Pay rate: $23-$25/hr Responsibilities: Provide exceptional customer service to investment clients Assist clients with: Account maintenance requests, website navigation and online tools, asset transfers, and correspondence and general inquiries Perform accurate and timely data entry related to transactions and account updates Process new account applications in compliance with regulatory standards Maintain detailed and accurate records Coordinate with internal teams to resolve operational or account-related issues Support overall operational efficiency during the brokerage conversion Requirements: High school diploma or equivalent Relevant experience in a contact center or customer service environment Proven reliability and strong commitment to excellent customer service Strong telephone, verbal, and interpersonal communication skills High attention to detail with the ability to follow procedures independently Proficient in Microsoft Office and general computer navigation Prior banking or financial services experience preferred Client registrations (past or present) a plus Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.$23-25 hourly 2d agoProperty & Casualty Insurance Customer Service Representative
Farmers Union Agency
Account representative job in Saint Paul, MN
We're hiring for a Property & Casualty Insurance Customer Service Representative to support our clients with auto, home, and other insurance needs. This position offers a mix of in-office collaboration and remote flexibility after training. Prior insurance experience preferred, but not required. We value strong customer service skills, attention to detail, and a willingness to learn. Responsibilities • Assist clients with auto, home, commercial and farm P&C insurance questions • Make policy changes, process renewals, and handle cancellations • Explain coverage, billing, and policy documents in a clear, friendly way • Issue ID cards, certificates of insurance, and other policy requests • Work with insurance carriers to resolve client needs • Keep client information accurate and up to date • Spot opportunities to help clients with additional coverage and refer them to licensed producers • Deliver excellent customer service by phone and email • Assist the Licensed Agent/Producer in operating and growing their business. Qualifications • Customer service, administrative, retail, hospitality, banking, mortgage, or call-center experience • Strong communication and organization skills • Comfort using computers and learning new systems • Ability to manage multiple tasks and stay detail-focused • Active Property & Casualty license or able to obtain within 60 days. What We Offer • Health, dental, vision, life, and LTD insurance • 401(k) with employer match • Bonus based on performance • Flexible Schedule • Paid time off and holidays • Supportive, collaborative work environment • Opportunities for growth, training, and leadership in shaping agency operations$31k-39k yearly est. 5d agoB2B Customer Service Representative ($50-60K)
Ultimate Staffing
Account representative job in Eden Prairie, MN
The B2B Customer Service Representative is responsible for answering incoming customer calls to process orders, address inquiries, connect customers with technicians for troubleshooting, document all issues, and provide necessary information. **This company offers a wonderful work culture and great benefits including up to an 8% 401K contribution! ** Key Responsibilities: Customer Interaction: Handle diverse incoming calls from employees and customers related to parts, service, and scheduling. Customer Service: Deliver exceptional customer service and solutions promptly, consistently exceeding customer expectations. Product Knowledge: Maintain a thorough understanding of end-to-end processes and product knowledge. Training: Participate in ongoing training and briefings to stay updated on changes in products and services. Information Maintenance: Keep updated on products, services, and promotions to meet business line goals. Issue Resolution: Retain ownership of customer issues until resolution and escalate when necessary. Requirements: ERP Systems: Experience with SAP ERP is preferred; experience with Salesforce (adopted 90 days ago) is preferred. Detail Orientation: Must be extremely detail-oriented and capable of managing multiple tasks accurately and simultaneously. Technical Skills: Intermediate proficiency in Microsoft Word, Excel, and Outlook. Customer Service Experience: Minimum of 2 years of phone customer service experience Self-Motivation: Demonstrated ability as a self-starter and multi-tasker, capable of thriving in a fast-paced environment. Communication Skills: Strong verbal, written, and interpersonal communication skills. Problem-Solving: Excellent listening and problem-solving abilities. Team Player: Ability to work effectively in a team environment. Additional Info: Annual Salary: $50-60K Schedule: 8:00 am- 5:00 pm M-F Location: 100% In-Office Type: Direct Hire All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.$50k-60k yearly 5d agoMedical Billing Specialist
Twin Cities Pain Clinic
Account representative job in Edina, MN
Medical Billing Specialist Supervisor: Billing Office Manager FLSA Status: Non-Exempt Mission: To provide our patients and community the most innovative and breakthrough treatment options to improve overall health and wellness. Values: Patient Experience Innovation Integrity Teamwork Job Summary: The Medical Billing Specialist supports the business office by collecting and posting payments from insurance companies who have unpaid claims. The Medical Billing Specialist task list includes, but is not limited to: Works with assigned insurance companies to call, obtain, and track claim status via phone and online portals. Posts insurance payments and remits information from incoming EOBs onto patient's accounts for previous dates of service. Composes and follows up on claims appeals. Appropriately identifies, addresses, submits or processes adjustments, overpayments, and outstanding balances. Reviews and responds to payment information associated with Explanation of Benefits or Remittance Advice documents. Builds relationships with insurance carriers and representatives. Works incoming mail of payers to resolve denied payment issues or requested documentation necessary for payment review. Demonstrates an ability to assist in answering incoming phone calls through the department's hunt group and respond to outstanding voicemails. Calls patients prior to scheduling their procedure to go over financial responsibility and answer any questions they may have. Responsible for patient financial counseling. Supervisory Responsibility: This position has no supervisory responsibilities. Qualifications: High School Diploma or GED required. Post-secondary education strongly preferred. Two years of medical insurance billing experience required. Strong knowledge of Medicare and Medicaid plans. Skills & Abilities: Good writing and analytical skills. Exceptional problem-solving and independent thinking skills. Ability to effectively interpret EOB information and apply it towards outstanding charges. Knowledge of medical billing procedures and concepts. Ability to enter in medical payment information towards patient accounts. Ability to assist in answering phone calls and returning voicemails. Ability to effectively communicate and prioritize duties. Ability to follow oral and written instructions. Ability to operate standard office equipment. Strong computer skills. Ability to work well whether independently or as part of a team. Knowledge of principles and practices of basic office management and organization. Work Environment: While performing the duties of this job, the employee regularly works in an office setting Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to grasp or handle objects, tools, or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. Employee must be able to sit for at least 80% of the time and stand for up to 20% of the time. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Compensation & Work Schedule: Full-time: 40 hours/week. Non-Exempt. Day Shift: Monday - Friday. 8 hour shift between the hours of 7:00AM and 4:30PM No evenings or weekends. A competitive benefits package including medical, dental, vision, life, and disability insurance, 401(k), paid time off, paid holidays, and HSA plan is offered. JOB CODE: 1000225$37k-47k yearly est. 2d agoBilling Specialist
Sgs Consulting
Account representative job in Eden Prairie, MN
The Accounts Receivable , Collection rep will be calling on final billed claims by contacting government agencies, third party payors, and patients/guarantors via phone, e-mail, or online. Continues collection activity until account is resolved. Qualifications • Verifiable High School diploma or GED is required. Additional Information All your information will be kept confidential according to EEO guidelines.$35k-45k yearly est. 1d agoBilling Specialist
Pinnacle Services
Account representative job in Minneapolis, MN
The person most likely to excel in the Billing Specialist job is organized and can work in a fast-paced, detail-oriented environment. The right candidate will be able to identify and focus on the right priority and ensure that deadlines are met. This position is deadline-driven and will require absolute compliance with billing deadlines. Duties and Responsibilities: * Complete all Accounts Receivable functions for multiple programs * Monitor and file Service Agreements * Update client information as needed * Resolve denied claims in a timely manner to ensure payment * Other duties as assigned Benefits/ Company Perks: * Health Insurance * Dental Insurance * Vision Insurance * Life Insurance * Short Term Disability * Voluntary Life Insurance * MN Paid Leave * 401(k) Retirement Plan * PTO (3 weeks/year for first 2 years) * based on 90-day evaluations work from home eligibility is determined - possibility to work a few days a week work from home per week - based on approval from direct supervisor - after completing 90 days of training in our NE Minneapolis office * Flexible Schedules * Flex-time available after the first 90 days. Requirements * Must be 18 years or older * 1-2 years billing experience, Medicare billing experience a plus * Must have the ability to communicate effectively via phone, email, and written word * Must be organized and willing to take initiative Pinnacle Services offers a friendly work environment, with a relaxed dress code, a "bring your pet to work" policy, flexibility in work hours, and a company-wide commitment to excellence and innovation. Pinnacle Service Inc. provides person-centered services to people with intellectual, developmental, or behavioral disabilities in various settings. We provide top level services to our consumers through in-home care, assisted living, case management and other supportive programs. We have high standards and go above and beyond in our organization to set ourselves apart from the others. Preferred Experience: Experience working with Therap Experience with Care Director$32k-38k yearly est. 1d agoMedical Billing Specialist
Tareen Dermatology Pa
Account representative job in Roseville, MN
Full-time Description Tareen Dermatology is seeking a detail-oriented Medical Billing Specialist to support accurate billing, claims processing, and patient account management across our growing dermatology practice. This role plays a vital part in ensuring timely reimbursement and clear communication with patients, providers, and payers. This position is primarily remote, with occasional on-site meetings required. Ideal candidates are organized, independent, and thrive in a fast-paced healthcare environment. Qualifications - Medical Billing Specialist Education and Experience: High School diploma or equivalent required. 1-2 years of experience in a business office setting required. Previous dermatology experience preferred. Required Skills: Proficient in typing, spelling, punctuation, grammar, and oral communication. Ability to manage multiple priorities. Detail oriented. Ability to follow oral and written instructions. Strong computer skills. Ability to work well independently and as part of a team. Prior billing experience within a medical office/clinic preferred. Experience with patient registration, collecting payments and obtaining/verifying insurance information preferred. Ability to communicate calmly and clearly with patients and others on the phone and in-person. Ability to prioritize tasks effectively. Ability to navigate Practice Management and EHR systems. Responsibilities: Reviewing visit coding, posting charges, payments, and adjustments, processing claims, working denials, customer service calls, working collections lists, maintaining related files and logs, and checking patient insurance eligibility. Processing of claims for reimbursement and ensures all necessary documentation and attachments are included with claims. Interacts with physicians and administrators to coordinate communication of billable services to patients. Gathers and exchanges information necessary to ensure timely processing and reimbursement of claims and to promote maximum cash flow and reduce outstanding days in accounts receivable. Generates revenue by making payment arrangements, collecting accounts, and monitoring and pursuing delinquent accounts. Collects delinquent accounts by establishing payment arrangements with patients, monitoring payments, and following up with patients when payment lapses occur. Utilizes collection agencies to collect accounts which deem appropriateness of pursuing legal remedies. Educate patients on insurance questions, claims questions and resolve issues. Secures payments by interviewing and obtaining information from patients, establishing payments due prior to sending monthly statements. Updates job knowledge by participating in educational opportunities. Follow HIPAA and OSHA policies. Other duties as assigned. Benefits & Perks Pay Range: $19.00-$27.00 per hour Paid Time Off (PTO) Paid Holidays Medical, dental, and vision insurance 401(k) with employer matching Life insurance Disability insurance Employee Assistance Program (EAP) Employee discounts on cosmetic services and products Work Environment: This position is remote, with occasional requirements of in office meetings. Employee must live in the Minneapolis/St. Paul area. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop, kneel, crouch; talk, hear and smell. The employee must be able to lift or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Mission Statement: The mission for Tareen Dermatology is to provide compassionate, state of the art dermatologic care to each patient with an emphasis on early diagnosis, patient education, and comprehensive skincare. Our Vision is to exceed the patient's expectations by providing individualized, expert, and ethical care. We seek to be a leader in medical, surgical, and cosmetic dermatology and to always give back through service in our community. Salary Description From $19.00 and up based on experience.$19-27 hourly 13d agoBilling Specialist
Gurstel Law Firm P C
Account representative job in Golden Valley, MN
Are You the Numbers Guru We Need? If so, you might be our next superstar Billing Specialist!We aren't just looking for someone to push paperwork. We are looking for a key team member who takes pride in the financial heartbeat of our company. You'll be the expert ensuring our billing process is efficient, accurate, and seamless. GURSTEL LAW FIRM, P.C. - Billing Specialist JOB SUMMARY as a Billing Specialist you will be responsible for performing a variety of tasks including but not limited to: Make collection calls to Clients Conduct account research and analysis Prepare and maintain various reports Apply incoming checks Maintain an accurate aging report Identify and execute the necessary process adjustments Send invoices/statements to clients Reconcile A/R Tasks as they are assigned Clients reporting Interact with clients to resolve outstanding issues Updating management Consistent progress Works proactively. Act with honest and integrity Assist accounting department with client reporting, invoicing, tracking, issues. Complete projects for a variety of accounting positions if assigned by management. QUALIFICATIONS Must be a mature individual who is able to work both independently and in a team environment. Competency in Microsoft applications including Word, Excel and Outlook. Verbal and written communication skills a must. Experience with basic office hardware a must; scanners, fax machine, copiers, etc. 50+ words-per-minute typing. Attention to detail and ability to multi-task is required. Must be a quick learner with good written and problem-solving skills. A dependable work ethic and commitment to providing quality service is an absolute. COMPETENCIES Accountability 20% Communication 20% Decision Making 20% Ethics/Integrity 20% Problem Solving 20% TRAVEL - This position requires up to 0-5% travel. Travel excludes local commute. COMPENSATION AND BENEFITS Medical, Dental, Vision, STD, LTD, Life, Accident, Critical Illness, Long-Term Care, Pet Insurance, 401k, Profit Sharing, and Student Debt Retirement Savings Program. Paid Time Off (PTO)/ Paid Holidays Gurstel Law Firm (hereinafter “the Firm”) is multi-state litigation law firm representing creditors in all aspects of legal collection process. The Firm is headquartered in Golden Valley, Minnesota with offices in Arizona, California, Iowa, Minnesota, Nebraska, Nevada, Utah, and Wisconsin. Its practice is focused on the development of attorneys' litigation skills, strategies and industry knowledge. CULTURE At Gurstel, we operate on our Core Values of Doing Right, Achieving Results, and Maintaining our Integrity. We champion diversity and are a very fast-paced, enthusiastic group of people! Success is celebrated and we are looking for people who share those same values with the drive to exceed expectations and think outside the box! Our culture is what makes our Firm a fun and rewarding place to work. EOE- Gurstel Law Firm, P.C. is an Equal Opportunity Employer (M/W/D/V) dedicated to diversity in the workplace and offers a great work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you are based in California, you can read information for California residents linked here$34k-43k yearly est. Auto-Apply 60d+ agoMedical Biller/ Insurance Specialist
Medpersonnel
Account representative job in Edina, MN
Great opportunity for a full time Medical Biller/Insurance Specialist. Monday - Friday Patient registrations Insurance verification Charge entry Perform other duties as assigned. Qualifications 2 years of billing experience. Good organizational skills. Strong attention to detail. Ability to work independently but also be a team player. Ability to multitask. Previous AllScripts experience is preferred.$34k-43k yearly est. 1d agoNursing Home Billing Specialist
Northwest Respiratory Services
Account representative job in Eagan, MN
Northwest Respiratory Services is a leading provider of oxygen & respiratory products throughout the Midwest & Northern Rockies. Working from our Eagan, MN office, we are currently in search of a Nursing Home Biller in our Eagan, Minnesota office. This person is responsible for reviewing facility invoices for accuracy before sending to contacts. This person will work closely with their nursing home contacts, cash posting, and collections departments to keep accounting accurate. Benefits Health Insurance Dental Insurance Vision Insurance Employer Paid Life Insurance Match 401k Eligibility on Day One of Employment FSA Account (Medical and/or Dependent) Pet Insurance Short Term and Long-Term Disability Accident, Hospital Indemnity, and Critical Illness Insurance Vacation, sick, and paid holidays A Day in the Life: Quality check and confirm Part A Set Ups Review PPS lists for hospital stays, discharges, expirations, and changes of insurance coverage Review paperwork to determine if we have all required documentation to bill insurance Review all billing for accuracy before sending out invoices to nursing homes Process insurance changes Establish and maintain effective working relationships with individuals and groups, co-workers, management personnel, nursing home contacts and others Maintain thorough understanding of different insurance contracts/payers we handle and keep abreast of any changes with these contracts Provide back up to Cash Posting on where to apply payments Qualifications Our top candidate is: Understanding of different insurance contracts and payers Able to adjust to change in process or routine Detail-oriented, highly organized, and able to multitask in a fast-paced environment Punctual and dependable, customers and co-workers are counting on you! Understanding of HIPAA laws to handle confidential personal and medical information Excellent telephone and typing skills Additional, preferred skills: Proficient in Microsoft Office products: Outlook, Word, Excel Previous data entry and medical knowledge Bilingual is a plus! We look forward to seeing your application and the opportunity to speak with you further! Northwest Respiratory Services is a privately held, regional leader in the respiratory product and service industry. We proudly serve patients in their own homes, assisted living facilities, skilled nursing facilities, and veterans receiving care from the VA Hospital. Since 1976, we have been a trusted partner, dedicated to the highest standard of care at the best possible value. Northwest Respiratory Services is an EO Employer - M/F/Vets/Disabled IndeedHP1$34k-43k yearly est. 19d agoContract Billing Specialist
Apex Water + Process
Account representative job in Saint Michael, MN
WHY APEX WATER AND PROCESS? Apex Water and Process is a trusted leader in water and process management, delivering integrated solutions of chemistry, equipment, automation and services to help industries reduce costs, maximize efficiency, stay compliant, and optimize sustainability. We simplify water and process challenges for customers with expert support, seamless solutions, and fast problem-solving, so they can focus on running safe, efficient, and sustainable operations. We're a fast-growing company with a vibrant, team-oriented culture, committed to delivering exceptional customer service and fostering long-term partnerships. At Apex, you'll find ample opportunities for professional growth and development in a supportive environment. Plus, we offer a robust benefits package, and as a new full-time team member, you'll start accruing paid time off from day one! Don't miss out - apply today and start your journey with Team Apex! JOB SUMMARY The Contract Billing Specialist oversees contract renewals, invoicing, and customer billing activities to ensure accuracy, compliance, and timely revenue recognition. This role partners closely with sales, customer service, and accounting to perform quality control, review customer accounts, resolve escalated billing issues, and produce financial and operational reports. The Contract Billing Specialist exercises sound administrative judgment while developing, standardizing, and maintaining procedures that improve efficiency and support fiscal responsibility. Additionally, this position fosters a positive, collaborative work environment, delivers outstanding customer service, and contributes to policy development and continuous professional improvement. ESSENTIAL JOB RESPONSIBILITIES: Manage contract renewals and approvals from the sales team. Manage invoicing in accordance with contract renewals and any other customer billings. Manage quality control efforts on orders processed through customer service before invoicing. Conduct regular reviews of all customer accounts. Address escalated customer questions and recommend corrective action(s) to address complaints. Compile reports for accounting and sales data purposes. Respond to numerous emails from customers and the sales team with questions, needs, or issues. Foster a positive work environment, ensuring high levels of organizational effectiveness, communication, and safety. Exercise administrative judgment; assume responsibility for decisions, consequences, and results which impact staff, costs, and/or quality of service. Study and standardize procedures to improve efficiencies and maintain all process and procedure manuals. Develop or assist in the implementation of Company policies and procedures. Provide outstanding service to all customers, foster teamwork, and practice fiscal responsibility through improvement and innovation. Attend meetings as required and participate on committees when requested. Enhance professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops. Adhere to and support all safety policies and guidelines. Perform other duties as assigned. REQUIRED QUALIFICATIONS: High school diploma or equivalent Excellent verbal and written communication skills Ability to anticipate and solve problems Excellent time management skills with a proven ability to meet deadlines Ability to produce and maintain necessary documentation Excellent interpersonal and customer service skills Excellent organizational skills and attention to detail High proficiency with data entry and office software systems Proficiency in Excel, Word, and the larger Microsoft suite PREFERRED QUALIFICATIONS: Associate's degree in Business Administration, Accounting, Paralegal Studies, or a related field Three (3) years of experience in paralegal duties and responsibilities, or contract writing Two (2) years of experience with enterprise resource planning (ERP) systems Apex Water and Process ( **************** ) is a comprehensive provider of water and process solutions, as well as fabrication for industrial and agricultural markets with enterprise-level partnerships and customer service. As a vertically integrated parent company to six outstanding regional brands, Apex is uniquely positioned to meet all our clients' fabrication, chemical, equipment, engineering and service needs efficiently and effectively. We are a fast-growing, dynamic company with a strong, supportive culture that offers many opportunities for career development and advancement. We are always looking for passionate, dedicated individuals to join our team to help us continue to strive for excellence as we provide valuable, innovative and sustainable solutions for our customers! An offer of employment at Apex Water and Process is subject to a pre-employment background check, physical and drug screen. Apex is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.$34k-43k yearly est. 6d agoInsurance Billing Specialist
St. Croix Regional Medical Center
Account representative job in Saint Croix Falls, WI
St. Croix Health is looking for a full-time (1.0 FTE) Insurance Billing Specialist to join our team. This position will work Monday through Friday, day hours. This position will work 100% onsite at our St. Croix Falls, WI location during the training period (approximately first 1 - 3 months of employment). Once training is complete, possibility to move to hybrid. Hybrid employees are required to live within a commutable distance from our primary location in St. Croix Falls as on-site workdays, meetings and trainings are required. The Insurance Billing Specialist is responsible for billing medical claims to insurance and ensuring maximum payment and reimbursement of claims. This position resolves clinic and hospital related claim holds, denials and incorrect billing information. They monitor claim status, filing limits, and policies for Medicare, Medicaid and Commercial plan billing practices. This Insurance Billing Specialist is responsible for all billing for St. Croix Regional Medical Center claims to include Rural Health and Critical Access. Essential Duties and Responsibilities: 1. Process insurance claims * Ensure appropriate processing of claims * Verify patient eligibility or coverage as needed for all payors * Knowledge of UB and 1500 claim elements impacting processing * Accountable for accurate and timely claim submissions in accordance with A/R goals 2. Follow-up on all unpaid claims and/or underpaid encounters * Works billing queues timely * Accountable for account aging and incoming correspondence timely and appropriate follow-up 3. Follow-up on denials * Analyze, research, and navigate payer specific coverage and reimbursement policies * Accountable to analyze reason for denial and to work towards appropriate resolution * Knowledge of appeal process by payer 4. Assists patients with billing questions and concerns * Knowledge of all insurance explanation of benefits * Ability to work with insurance provider and member services to ensure patient understanding and claim processing Requirements Education & Licensure: * High school graduate required * Associates degree in Medical Administration or related field preferred * If no degree, healthcare experience required. Experience: * 1-2 years of billing or charge entry experience in healthcare is preferred * Experience with electronic medical records and billing systems * Experience in a healthcare business office Knowledge, Skills & Abilities: * Basic computer skills, including but not limited to Microsoft Office products * Ability to assess and prioritize workload * Excellent interpersonal, verbal, and written communication skills * Adaptability to change * Self-motivated, takes ownership in expectations/goals, and sees them through in a timely manner, and seeks supervision appropriately Role-specific Competencies: * Knowledge of insurance billing both UB04/837 I and HCFA 1500/837P claims processing & insurance terminology * Understanding of Critical Access and Rural Health billing * Knowledge of Medicare, Medicaid, HMO, and private payer billing rules and regulations * Ability to interpret and understand of payer remittance advices Physical Requirements: * Prolonged periods of sitting at a desk and working on a computer. * Must be able to lift up to 15 pounds at times. St. Croix Health is an Equal Opportunity Employer.We will ensure that persons with disabilities are provided reasonable accommodations for the hiring process.If reasonable accommodation is needed, please contact us at ************ or ************. St. Health has been a healing force in the St. Croix Valley for over 103 years. We are a purpose-driven organization with a dedicated team committed to serving our patients and communities throughout the St. Croix Valley. This commitment is rooted in our mission, vision and values. Mission: We help people live healthier, happier, and longer lives. Vision: To transform from quality sick care to quality well care that is sustainable and affordable. Values: People Centered, Trust, Innovation, and Growth. Here at St. Croix Health we offer our employees with a robust benefits package that includes: * Health, vision and dental insurance * 403b retirement program with employer match * Paid time off * Short-term disability, long-term disability and life insurance options * Education reimbursement * Employee assistance program (EAP) * Wellbeing incentive program * Free parking * Employee prescription discount program St. Croix Health is a not-for-profit healthcare system located in St. Croix Falls, WI dedicated to helping people live healthier, happier, and longer lives. St. Croix Health offers the services of 80+ providers and 20 specialties with five community clinics in Minnesota and Wisconsin all supported by a critical access hospital on the main campus in St. Croix Falls, just an hour northeast of Minneapolis/St. Paul. Nestled in the bluffs of the St. Croix River Valley, St. Croix Falls is the ideal place to work, live and play.$31k-38k yearly est. 9d agoUtility Billing Clerk
Add On, Dba Add On Staffing Solutions
Account representative job in Woodbury, MN
Temp Now hiring 2 Utility Billing Clerks- Great Opportunity for Advancement! Utility Billing Clerk General Information: Utility Billing Clerk at utility billing company headquartered in Woodbury, MN. o Education Requirement: High School Diploma or Equivalent. o Education Preferred: Two-Year or Four-Year College Degree. o Hourly Range: $15.00 - $17.00 depending on qualifications and experience; prior office experience a plus as well as accounting background. o Company benefits upon hire. o Full Time: Monday through Friday, 8:00 AM - 4:30 PM (half hour unpaid lunch). What you will do in this job: o Assist and support the Billing Manager with day-to-day tasks and projects as assigned. o Use research and problem solving skills to troubleshoot customer issues and requests of varying degrees of complexity. o Use tools provided to clearly answer questions and accurately process requests. o Process electronic payment files daily. o Schedule daily payment reports. o During quarterly billing months, manually process payments 6 - 8 hours per day; during non-quarterly months, manually process payments on an “as needed” basis (not necessarily daily). o Other duties as assigned. What we will expect from you: o To be highly dependable; attendance and punctuality are critical. *NOTE: November is a critical month so must be willing to limit time off requests. o To possess Time Management Skills; ability to manage several tasks simultaneously in a fast paced environment. o To accept a high degree of accountability. o To possess strong attention to detail along with a high level of accuracy. o To provide strong interpersonal, customer service and communication skills. o To provide excellent verbal and written communication skills to document information accurately and concisely. o To problem solve with analytical ability to determine client needs and resolutions. o To possess a positive attitude and work well with others. o The ability/willingness to follow office procedures/processes. Preferred skills for this job: o Accounting background; 10-key proficiency. o Intermediate proficiency in Microsoft Outlook, Word and Excel. o High degree of accuracy and attention to detail. o Strong analytical skills. o Ability to communicate clearly and work well in a team-oriented atmosphere. What you can expect from us: o A friendly, team-oriented work environment. o The opportunity for advancement within this family-owned/operated business$15-17 hourly 60d+ agoCollections Specialist
Factory Motor Parts of Calif.Inc.
Account representative job in Eagan, MN
We are looking for a skilled and motivated Accounts Receivable Collections Specialist who enjoys challenges and thrives in a fast-paced, team environment. This position will be responsible for maintaining customer accounts receivable including, collection of outstanding balances, and resolution of billing and payment discrepancies while providing excellent customer service. DUTIES & RESPONSIBILITIES: * Make collections calls to customers in a professional manner while maintaining and improving customer relations * Utilize collection management software for efficient and effective handling of assigned accounts * Review customer billing problems and resolve accounts receivable delinquencies in a timely manner * Research internal and external questions regarding billings, payments, credits, and account balances * Reconcile and provide updates to management, as appropriate, on assigned account portfolio * Collaborate with the outside sales team to resolve customer payment issues KNOWLEDGE, SKILLS & ABILITIES AND WORK ENVIRONMENT: * Knowledge of key Credit and Collections policies and techniques * Strong professional written and verbal communication skills * Ability to perform research to ensure accuracy of customer accounts * Ability to multi-task and prioritize while maintaining high attention to detail * Identify and complete critical tasks independently and with a sense of urgency * Strong interpersonal skills and organizational awareness * Proficient with Microsoft Word and Excel. * Bilingual language skills are also a plus * Work will be performed in the corporate office WORK ENVIRONMENT: * This position is located at our Corporate Headquarters in Eagan, MN. MINIMUM REQUIREMENTS: * Previous business to business collections experience preferred with a minimum of 3 years of experience or equivalent combination of education and experience * Associates Degree in Business or Accounting preferred We are an EEOC/AA Employer. An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance.$33k-42k yearly est. 3d agoCollections Specialist
Mindlance
Account representative job in Saint Paul, MN
his position will be responsible for Collection calls in a fast paced goal oriented collections department. This individual will accomplish the following: Provide customer service regarding collection issues Process customer payments via credit card or ACH Review account adjustments Resolve client discrepancies and short payments Monitor and maintain assigned accounts Additional Information Pushkaraj Hachibatti | Mindlance, Inc. | Office- ************$34k-41k yearly est. 1d agoCollections Specialist
Research & Diagnostic Systems
Account representative job in Minneapolis, MN
By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide. osition Summary The Collections Specialist is responsible for the management of an assigned portfolio of customer accounts. The role is primarily focused on promoting timely and professional B2B collection of accounts receivable to reduce customer past due balances, promote increased Company cash flow, and reduce overall credit risk exposure to the Company. B2B collections will involve a combination of email and phone contact with customers. The Collection Specialist is also responsible for new customer credit approval up to a maximum of $10,000, approval of pending orders being held due to credit hold or credit limit issues, account reconciliation of outstanding items/payments, and other duties as assigned. Position Details Effectively manages assigned portfolio of customer accounts to ensure timely collection while maintaining good customer relationships with a positive attitude. Accountable for reducing delinquency, DSO and bad debt expense for assigned accounts. Performs collection activities in accordance with corporate policies and procedures. Processes new customer credit applications and approves new accounts up to a maximum credit limit of $10,000. Reviews current order holds for release or additional action(s) required by Customer and/or Company to promote order release. Reviews, follows up and resolves invoice discrepancies and payment disputes in a timely manner, including short payments and unearned early payment discounts. Reconciles customer accounts as necessary to aid in collection efforts, including logging into customer portals to review invoice statuses etc. Submits invoicing through customer portals as required. Completes monthly reporting of past due accounts as identified by Credit Manager. Participates in monthly review of account portfolio with Credit Manager. Performs other duties as assigned. Essential Functions Strong time management skills with ability to consistently meet deadlines Strong knowledge of B2B collection techniques, practices, and regulations General knowledge of general B2B credit principles and regulations Good communication and organizational skills Displays professionalism, quality service and a “can do” attitude to both internal and external contacts Ability to build and maintain effective work relationships across functional areas Ability to perform key mathematical and accounting functions (addition, subtraction, multiplication, division, percentages, debits, credits, balancing of accounts) Qualifications Minimum of 2 years previous and recent B2B collections experience is required. High School Diploma or GED is required; 2-year college degree or higher is preferred. Basic Excel experience is required; Intermediate Excel experience is preferred. Education and Experience The position requires a minimum of two years of professional B2B collections experience or equivalent. Excellent verbal and written communications skills and strong interpersonal and customer service skills are required. Must have strong computer skills, proficiency with Excel is required, and experience with Microsoft Dynamics AX is preferred. Independent initiative; ability to identify, analyze and make improvements in processes is desired. Must be able to work in a fast pace environment, multi-task, and have good communication skills, both verbally and in writing. Knowledge, Skills, and Abilities: Ability to act independently. Ability to plan, organize and multi-task to complete assignments in an efficient manner. Ability to communicate professionally, both oral and written. Ability to pay attention to details and perform at a high level accuracy. Ability to work independently and with a team. Ability to work hours that conform to standard business operations (8:00 A.M. to 5:00 P.M.) Why Join Bio-Techne: We offer competitive wages along with extensive benefits for employees and their families. We invest in our employees' financial futures through retirement programs and an employee stock purchase plan. We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more. We offer an international and diverse working environment, enriched by employee resource groups; volunteer and charity events; and employee events that build a culture of caring and belonging. We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table. Bio-Techne is an E-Verify Employer in the United States. Bio-Techne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.$31k-42k yearly est. Auto-Apply 60d+ agoBilling Specialist
SGS Consulting
Account representative job in Eden Prairie, MN
The Accounts Receivable , Collection rep will be calling on final billed claims by contacting government agencies, third party payors, and patients/guarantors via phone, e-mail, or online. Continues collection activity until account is resolved. Qualifications • Verifiable High School diploma or GED is required. Additional Information All your information will be kept confidential according to EEO guidelines.$35k-45k yearly est. 60d+ agoBilling Specialist
Gurstel Law Firm P C
Account representative job in Minneapolis, MN
Job Description Are You the Numbers Guru We Need? If so, you might be our next superstar Billing Specialist!We aren't just looking for someone to push paperwork. We are looking for a key team member who takes pride in the financial heartbeat of our company. You'll be the expert ensuring our billing process is efficient, accurate, and seamless. GURSTEL LAW FIRM, P.C. - Billing Specialist JOB SUMMARY as a Billing Specialist you will be responsible for performing a variety of tasks including but not limited to: Make collection calls to Clients Conduct account research and analysis Prepare and maintain various reports Apply incoming checks Maintain an accurate aging report Identify and execute the necessary process adjustments Send invoices/statements to clients Reconcile A/R Tasks as they are assigned Clients reporting Interact with clients to resolve outstanding issues Updating management Consistent progress Works proactively. Act with honest and integrity Assist accounting department with client reporting, invoicing, tracking, issues. Complete projects for a variety of accounting positions if assigned by management. QUALIFICATIONS Must be a mature individual who is able to work both independently and in a team environment. Competency in Microsoft applications including Word, Excel and Outlook. Verbal and written communication skills a must. Experience with basic office hardware a must; scanners, fax machine, copiers, etc. 50+ words-per-minute typing. Attention to detail and ability to multi-task is required. Must be a quick learner with good written and problem-solving skills. A dependable work ethic and commitment to providing quality service is an absolute. COMPETENCIES Accountability 20% Communication 20% Decision Making 20% Ethics/Integrity 20% Problem Solving 20% TRAVEL - This position requires up to 0-5% travel. Travel excludes local commute. COMPENSATION AND BENEFITS Medical, Dental, Vision, STD, LTD, Life, Accident, Critical Illness, Long-Term Care, Pet Insurance, 401k, Profit Sharing, and Student Debt Retirement Savings Program. Paid Time Off (PTO)/ Paid Holidays Gurstel Law Firm (hereinafter “the Firm”) is multi-state litigation law firm representing creditors in all aspects of legal collection process. The Firm is headquartered in Golden Valley, Minnesota with offices in Arizona, California, Iowa, Minnesota, Nebraska, Nevada, Utah, and Wisconsin. Its practice is focused on the development of attorneys' litigation skills, strategies and industry knowledge. CULTURE At Gurstel, we operate on our Core Values of Doing Right, Achieving Results, and Maintaining our Integrity. We champion diversity and are a very fast-paced, enthusiastic group of people! Success is celebrated and we are looking for people who share those same values with the drive to exceed expectations and think outside the box! Our culture is what makes our Firm a fun and rewarding place to work. EOE- Gurstel Law Firm, P.C. is an Equal Opportunity Employer (M/W/D/V) dedicated to diversity in the workplace and offers a great work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you are based in California, you can read information for California residents linked here$34k-43k yearly est. 5d agoCollections Specialist
Factory Motor Parts Careers
Account representative job in Eagan, MN
We are looking for a skilled and motivated Accounts Receivable Collections Specialist who enjoys challenges and thrives in a fast-paced, team environment. This position will be responsible for maintaining customer accounts receivable including, collection of outstanding balances, and resolution of billing and payment discrepancies while providing excellent customer service. DUTIES & RESPONSIBILITIES: Make collections calls to customers in a professional manner while maintaining and improving customer relations Utilize collection management software for efficient and effective handling of assigned accounts Review customer billing problems and resolve accounts receivable delinquencies in a timely manner Research internal and external questions regarding billings, payments, credits, and account balances Reconcile and provide updates to management, as appropriate, on assigned account portfolio Collaborate with the outside sales team to resolve customer payment issues KNOWLEDGE, SKILLS & ABILITIES AND WORK ENVIRONMENT: Knowledge of key Credit and Collections policies and techniques Strong professional written and verbal communication skills Ability to perform research to ensure accuracy of customer accounts Ability to multi-task and prioritize while maintaining high attention to detail Identify and complete critical tasks independently and with a sense of urgency Strong interpersonal skills and organizational awareness Proficient with Microsoft Word and Excel. Bilingual language skills are also a plus Work will be performed in the corporate office WORK ENVIRONMENT: This position is located at our Corporate Headquarters in Eagan, MN. MINIMUM REQUIREMENTS: Previous business to business collections experience preferred with a minimum of 3 years of experience or equivalent combination of education and experience Associates Degree in Business or Accounting preferred We are an EEOC/AA Employer. An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance.$33k-42k yearly est. 2d ago
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Learn more about account representative jobs
How much does an account representative earn in Plymouth, MN?
The average account representative in Plymouth, MN earns between $27,000 and $52,000 annually. This compares to the national average account representative range of $26,000 to $51,000.
Average account representative salary in Plymouth, MN
$38,000
What are the biggest employers of Account Representatives in Plymouth, MN?
The biggest employers of Account Representatives in Plymouth, MN are:
- Gurstel Law Firm P C
- Loffler Companies
- Satellite Shelters
- The Minneapolis Foundation
- Grainger
- Cintas
- TQL
- Royal Credit Union
- Robert Half
- Ashkan Morvari-State Farm Agent
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