Account representative jobs in Rocklin, CA - 416 jobs

Sales Account Representative Sacramento / Northern California Launch Your Career in Sales: Join Our Growing Medical Sales Team! Are you a recent science graduate with a passion for helping others?** Do you enjoy connecting with people and building relationships? Then a career in Medical Sales might be the perfect fit for you! We're searching for enthusiastic and driven individuals to join our dynamic sales team as an Entry-Level Medical Sales Representatives . This is an incredible opportunity to leverage your scientific background in a rewarding and fast-paced environment. You'll learn valuable sales and marketing skills while making a tangible difference in the healthcare industry. What we offer: Comprehensive training program: We'll equip you with the tools and knowledge you need to succeed. Competitive salary and benefits package: Including health insurance, paid time off, and opportunities for advancement. Mentorship and support: Work alongside experienced professionals who will guide and support your growth. Career progression: We're committed to developing our employees and providing opportunities for advancement within the company. Making a difference: Contribute to improving patient care by representing innovative medical products and solutions. What we're looking for: Bachelor's degree in a science-related field (Biology, Chemistry, Pre-Med, etc.) Preferred: Excellent communication and interpersonal skills * Strong work ethic and a positive attitude * Self-motivation and a desire to learn * Valid driver's license and reliable transportation Ready to launch your career in the medical field? The Account Representative is responsible for maintaining a set of physician clients in order to achieve/exceed sales results in the assigned territory. Knowledge, Critical Skills/Expertise, Position Requirements (Education, Experience, Licensure/Certifications) Completed a professionally administered consultative sales course, e.g. Integrity Sales Demonstrated ability to learn complex technical topics & articulate what was learned well. Ideal candidate will have knowledge of basic life sciences. Demonstrated experience in working independently with attention to detail Ability to learn and employ software platforms that are required, e.g., Salesforce, Microsoft Office Bachelor's degree, a plus if in life sciences One + years of sales experience using consultative selling skills Must reside within assigned territory Health care services experience a plus Tasks, Duties and Responsibilities Interacts with all in a positive manner consistent with the mission and values of Bako Diagnostics. Responsible for achieving/exceeding territory goals; primarily affirming positive clinical utility perception for Bako's test menu and line of therapeutic products for the territory assigned customers Retains physician base of clients and quickly identifies those clients changing ordering patterns. Is knowledgeable on all services and therapeutic offerings of the company or as assigned Utilizes data to effectively plan customer strategies - use of dashboards, provided data, etc. Prioritizing daily activities (pre-call planning) in order to have efficient/productive day Uses appropriate support materials while detailing any service, product or process o Monitors competitive activity and trends within the territory Completes post-call analysis and plans follow-up, always using the company's CRM Communicates appropriately, promptly, succinctly and through appropriate tools to internal team Operates within established expense budgets and guidelines. Operates within all established company policies and compliance guidelines. Working Conditions Travel is required and expected to effectively manage entire assigned sales territory. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk and stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 30 pounds (as needed during trade shows). Positions Supervised No formal supervisory responsibilities. Requirements listed are representative of minimum levels of knowledge, skills, and/or abilities. This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor.

Title: Senior Oncology Account Specialist, Sacramento Company: Ipsen Biopharmaceuticals Inc. About Ipsen: Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation. Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company's success. Join us on our journey towards sustainable growth, creating real impact on patients and society! For more information, visit us at ********************** and follow our latest news on LinkedIn and Instagram. Job Description: At Ipsen, we are a mid-size company with a bold, entrepreneurial mindset, committed to transforming healthcare. Our strategic vision is clear: we aim to acquire a new asset every 12 to 18 months, ensuring continuous growth and innovation. This focus on external innovation keeps us at the forefront of medical advancements, bringing cutting-edge solutions to market. With over 35 years of oncology experience, our growing portfolio is focused on difficult to treat cancers; pancreatic cancer, follicular lymphoma, epithelioid sarcoma, as well as gastrointestinal and pancreatic neuroendocrine tumors and carcinoid syndrome. Ipsen's growth story is nothing short of impressive. Our robust performance underscores our commitment to delivering value to our stakeholders. At the heart of Ipsen is a patient-centric culture. We are dedicated to making a difference in the lives of patients, particularly those with difficult-to-treat tumor types. Our mission is to provide hope and improve outcomes for patients facing the most challenging health conditions. In this role, you'll be at the heart of a vibrant commercial field organization that places patients at the core of every decision. Your voice will be valued, and your professional growth will be prioritized. Working at Ipsen is more than just a job-it's an exciting opportunity to make a significant difference in the healthcare industry. Join us at Ipsen and be a part of something truly transformative! Position Overview The Oncology Sales Representative will provide physicians, pharmacists and healthcare professionals with products, services, and information that will enable them to use and prescribe Ipsen's products safely and effectively. The ideal candidate will be capable of managing the territory and administrative requirements in an efficient manner, and will achieve full compliance with drug laws and regulations when providing samples of Ipsen's products to physicians. Job Responsibilities The general job responsibilities assigned to the Sales Representative are as follows: Achieve the assigned sales objective for the territory. Attain the designated goals for calls on appropriate healthcare professionals to communicate balanced, accurate, and complete information on Ipsen's products. Execute calls on Physicians, pharmacists, and other healthcare professionals in order to provide product information and to assure the availability of Ipsen's products in the territory. Engage in in-depth conversations with physicians and other healthcare professionals utilizing multiple data sets across a broad base of approved product indications. Navigate through complex organization structures including hospitals and healthcare communities. Manage the territory in an efficient and orderly manner, ascribing to principles of key physician/account prioritization, daily call reporting, and sample accountability. Develop and execute effective business plans. Demonstrate completion of administrative requirements including budget management, log-ins, sample accounting, expense reports etc. within timelines and company guidelines. Complete all required training courses and continually updates product knowledge. Comply with all provincial and federal laws, regulations and guidelines including Rx&D Code on Interactions with Healthcare Professionals as well as complying with all Ipsen's standards and policies relating to all job activities. Ability to write routine reports and correspondence. Demonstrate excellent written and oral communication skills. Understand and address managed care issues within the territory. Requirements B.Sc. or B.A. degree required Minimum five years of experience as a Pharmaceutical Representative, and minimum of 2 years as a Specialty Care Rep. Experience in oncology area is strongly preferred Health education experience is a strong asset Academic background in healthcare is a strong asset Excellent communication skills Ability to build strong relationships Valid driver's license and a good driving record are required (no more than three moving violation convictions within the past three years). The annual base salary range for this position is $165,000 - $190,000.This job is eligible to participate in our short-term incentives program.At Ipsen we are proud to offer a comprehensive employee benefits package, including 401(k) with company contributions, group medical, dental and vision coverage, life and disability insurance, short- and long-term disability insurance, as well as flexible spending accounts. Ipsen also provides parental leave, paid time off, a discretionary winter shutdown, well-being allowance, commuter benefits, and much more.The pay range displayed above is the range of base pay compensation within which Ipsen expects to pay for this role at the time of this posting. Individual compensation within this range depends on a variety of factors, including, but not limited to, prior education and experience, job-related knowledge and demonstrated skills.We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace “The Real Us”. The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us. If you require any adjustments or support during the application process, please let the recruitment team know. This information will be handled with care and will not affect the outcome of your application. Ipsen is an equal opportunity employer that strictly prohibits unlawful discrimination. We recruit, employ, train, compensate, and promote without regard to an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

Department: Customer Service & Experience Position Type: Full-Time, Non-Exempt Plunge is a rapidly growing health and wellness brand focused on delivering innovative cold plunges and saunas that help people feel their best and “find their edge.” We design and manufacture our products with a focus on quality, reliability, and an exceptional customer experience, supporting both residential and commercial customers around the world. Role Overview The Customer Success Representative II is an experienced, senior-level member of the Customer Service & Experience team. This role is one level above the Customer Success Representative I and is expected to handle more complex customer situations, lead by example on quality and ownership, and serve as a go-to resource for peers. You will manage escalated tickets, advanced troubleshooting, and sensitive customer situations while maintaining a world-class experience. You'll also contribute to improving our processes, documentation, and feedback loops to make things better for customers and the team. Key Responsibilities Advanced Customer Interaction & Support Provide prompt, accurate, and empathetic support via phone, email, chat, and occasionally in person. Take ownership of complex and high-impact customer inquiries, ensuring clear expectations, regular updates, and complete resolution. Model best-in-class communication, tone, and professionalism for the broader CS team. Complex Issue Resolution & Escalations Investigate and resolve escalated complaints, technical issues, and unique use cases that go beyond standard scripts or macros. Partner closely with Technical Support, Manufacturing, Logistics, and other teams to drive root cause resolutions. Use sound judgment in applying warranty policies, goodwill gestures, and exception handling while balancing customer satisfaction and business needs. Serve as an escalation point for Customer Success Representative I team members when cases require deeper experience or additional judgment. Product & Service Expertise Maintain an in-depth understanding of Plunge products (cold plunges, saunas, accessories), including configuration, installation, and common failure modes. Stay current on product updates, new releases, policies, and process changes. Contribute to creating and updating internal and external documentation (troubleshooting guides, FAQs, macros, and templates) for recurring customer inquiries. Customer Feedback & Continuous Improvement Capture and clearly document customer feedback and recurring pain points; identify trends and share them with the Director of CS and cross-functional partners. Recommend improvements to policies, workflows, and tools to reduce future issues and improve the customer journey. Participate in and occasionally lead small projects or pilots aimed at improving support quality, speed, or efficiency. Quality, Coaching & Team Support Consistently meet or exceed KPIs (CSAT, response time, resolution time, quality scores, documentation accuracy). Help informally coach or support newer team members by answering questions, reviewing complex cases, and sharing best practices (no formal people-management responsibilities). Participate in QA reviews, calibration sessions, and training to help elevate overall team performance. Position schedule Off on Monday and Tuesday In the office Wed-Fri, remote Sat & Sunday Shift: 7-3:30. First 4 weeks will be M-F, onsite to ensure proper training and successful onboarding experience May change based on managerial discretion Our Ideal Candidate 2-4+ years of experience in customer success, customer support, or a closely related role, ideally supporting physical products or hardware. Demonstrated success handling complex, escalated, or high-stakes customer situations. Excellent written and verbal communication skills; able to simplify complex topics and keep customers informed. Strong problem-solving skills and attention to detail-able to dig into the “why” behind issues, not just treat symptoms. Comfort using CRM/ticketing tools and working with multiple systems at once. Ability to collaborate effectively across departments (Technical Support, Engineering, Operations, Logistics, etc.). Takes ownership and follows through until issues are fully resolved. Calm, composed, and solutions-oriented in the face of frustrated or upset customers. Thrives in a fast-paced, evolving startup environment with changing priorities. Willingness to work a flexible schedule (including weekends/holidays) based on customer and team needs. Benefits, Perks & Time Off Comprehensive health insurance: medical, dental, and vision (shared cost). Life/AD&D, Short-Term Disability (STD), and Long-Term Disability (LTD). Additional voluntary plans for employee and dependents. 401(k) plan with 3% match after 6 months. Monthly: 1 free float at Capitol Floats (Sacramento or Auburn). Health reimbursement for gym, supplements, or other health-related expenses. “Get Paid to Plunge” bonus program. Quarterly catered lunches with raffle prizes. Educational reimbursement up to $700/year.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Dental insurance Health insurance Paid time off Training & development Vision insurance JOB OVERVIEW: We are seeking a skilled and experienced Billing Coordinator to join our team at Your Home Assistant. As a Billing Coordinator, you will play a crucial role in completing complex activities associated with maintaining accurate and complete billing and accounts receivable records. Review appropriate reports to ensure billing data accuracy. Resolve billing discrepancies regularly. Ensure eligibility is verified regularly and accurately maintained and followed up accordingly to prevent lost revenue. RESPONSIBILITIES: Work within the scope of the position, in coordination with management, to meet the needs of our patients, families and professional colleagues. Accurately enter patient/customer billing data and charge accordingly Ensure that all potential payers have been identified, verified, and entered accurately into the computer system prior to submission of billing and within deadlines per company policies and procedures. Ensure that insurance-related documentation is secured, completed, reviewed, accurate, and submitted per company and state requirements. This includes election, certifications, and authorization-related documentation required for billing. Maintain tracking tools and diaries to ensure that all necessary information is secured for timely accurate payment. Alert appropriate management team members regarding late or missing documents required for billing. Perform and ensure regular review and resolve discrepancies of accounts receivables according to Company procedures, policy, internal controls, and payer requirements. Establish and maintain positive working relationships with patient/clients, payors, and other customers. Maintain the confidentiality of patient/client and agency information at all times. Assure for compliance with local, state and federal laws, Medicare regulations, and established company policies and procedures, including published manuals and responsibility matrixes Meet or exceed delivery of Company Service Standards in a consistent fashion. Interact with all staff in a positive and motivational fashion supporting the Companys mission. Conduct all business activities in a professional and ethical manner. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents will be requested to perform job-related tasks other than those stated in this description. QUALIFICATIONS Minimum age requirement of 18. High School graduate or GED required. Two years experience in healthcare data entry, preferably in homecare Cal-Aim, Tri-west, Long Term Care Insurance experience preferred Two-year degree in accounting or equivalent insurance/bookkeeping preferred Strong computer skills, including Word, Excel, and PowerPoint. Strong analytical skills, organized work habits and proven attention to detail. Excellent communication skills, ability to work independently and in a team environment. Good customer relation skills. Ability, flexibility and willingness to learn and grow as the company expands and changes. Demonstrated leadership ability to initiate duties as required. Plan, organize, evaluate, and manage PC files and Microsoft Office. Compliance with accepted professional standards and practices. Ability to work within an interdisciplinary setting. Satisfactory references from employers and/or professional peers. Satisfactory criminal background check. Self-directed with the ability to work with little supervision. Flexible and cooperative in fulfilling all obligations. Job Type: Full-time Benefits: 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Day shift Monday to Friday Ability to Relocate: Elk Grove, CA 95758: Relocate before starting work (Required) Work Location: In person

Key Responsibilities: * Order Confirmation & Claim Preparation: Process and confirm orders, ensuring claims are accurately prepared and submitted. * Cash Posting: Post payments and update accounts in a timely and accurate manner. * Patient Support: Address any patient inquiries regarding billing, ensuring clear communication and prompt issue resolution. * Accounts Receivable Management: Work on stop/held accounts to ensure timely billing for rental items. * Meet Department Goals: Achieve performance metrics and goals set by the department to maintain operational efficiency. * Collaboration with Teams: Regularly communicate with Billing and Insurance team leads to report progress and trends Pay: $17.00 hour Benefits: * BCBS Medical * BCBS Vision * Dental Insurance * 401K * PTO Benefits

**About Us:** Summit Orthopedic Specialists is a leading orthopedic practice specializing in knees, hips, and shoulders. We are committed to "Saving Lifestyles" by providing high-quality patient care in a collaborative and dynamic work environment. **Position Overview:** We are seeking a detail-oriented Medical Billing Specialist to join our team at Summit Orthopedic Specialists. The ideal candidate has medical office experience and a strong background in medical billing, insurance claims processing, and patient account management. Prior experience in an orthopedic medical office is a plus. This role is critical to ensuring accurate and timely billing, optimizing reimbursement, and providing exceptional service to patients and insurance providers. **Key Responsibilities:** - Process and submit insurance claims accurately and efficiently. - Manage claim denials and follow up to ensure proper reimbursement. - Collect and process patient payments and virtual credit card payments. - Reconcile unapplied credit balances and explanation of benefits (EOBs). - Verify patient insurance coverage and eligibility. - Answer billing queue calls and voicemails, assisting patients with billing inquiries. - Maintain compliance with HIPAA, coding guidelines, and insurance policies. - Collaborate with teammates to ensure proper documentation and coding. **Qualifications:** - Experience working in a medical office is required; orthopedic experience is a plus. - Experience working with Athena (EMR system) is a plus. - Understanding of CPT, ICD-10, and HCPCS coding. - Strong attention to detail and ability to work in a fast-paced environment. - Excellent communication and problem-solving skills. - Ability to maintain patient confidentiality and adhere to HIPAA regulations. **Why Join Summit Orthopedic Specialists?** - Competitive salary and benefits package. - A supportive and collaborative team environment. - Opportunities for professional growth and development. - Be part of a practice that values quality patient care and innovation.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $16 - $17.5 per hour Salary Range: 16.9 - 18.4 We are an equal opportunity employer and participate in E-Verify in states where required.

A Core Accounts Representative is an empowering role dedicated to ensuring the success of our System Integrators and End-Users. This position is responsible for cultivating strong relationships and providing system integrators and end-users with the necessary resources, training, and incentives to expand their business with the Ignition platform. This role requires a data-oriented and proactive approach to managing the partner lifecycle, providing critical insights to the broader team, and representing the company to grow the Integrator ecosystem. You will be instrumental in ensuring the successful adoption of the Ignition platform and expanding our Integrator footprint. The ideal candidate will have a passion for building long-term ecosystem growth. This is a full-time position with remote, hybrid and on-site opportunities available. Responsibilities * Managing a portfolio of Core Account System Integrators or End-Users as strategic revenue accounts, building and maintaining strong multi-level relationships (Owner/President, Engineering Manager, Engineers, Sales/Marketing) * Activating dormant integrators or end-users into first-time Ignition purchasers by executing structured outreach, enablement, and pipeline development campaigns * Driving integrator growth by increasing the number of projects, revenue contribution, and end-user accounts influenced by each Core Account * Tracking and reporting Core Account performance in CRM, spotting trends, ensuring accurate projections, engagement scorecards, integrator tier assignments and recommending corrective actions * Assisting in preparing and delivering technical demos * Collaborating with Marketing, Training, and Sales Engineering teams to provide resources, campaigns, and technical support needed to accelerate adoption of Ignition to integrators and end-users as necessary * Leveraging recognition, tiering, and incentives to motivate integrators, ensuring program benefits (discounts, co-marketing, visibility) are tied to performance and project execution * Staying informed about industry trends, competitor offerings, and market shifts impacting integrators/end-users, and using these insights to position Ignition for greater market penetration * Representing Inductive Automation at IA events and integrator-led campaigns to strengthen the Core Account ecosystem and drive channel visibility Requirements * Bachelor's degree in Business, Engineering, or related field or 4 years of equivalent experience * 2-4 years of experience in account management, channel sales, or business development, ideally in industrial automation, software, or technology distribution * Demonstrated success in growing channel partners or strategic accounts against measurable revenue targets * Strong relationship-building skills with ability to engage executives, managers, engineers, and sales/marketing teams at partner organizations * Experience running structured business reviews, forecasting, and pipeline management in a CRM (Salesforce, HubSpot, or equivalent) * Excellent communication and presentation skills * Not required, but preferred: * Familiarity with System Integrator business models and the industrial automation ecosystem (SCADA, MES, IIoT, PLCs, OT/IT convergence) * Previous experience with channel enablement programs (training, MDF, certifications) * Background in managing partner tiering systems, certifications, or growth programs $80,000 - $90,000 a year Pay Based on the Sacramento region, the new hires minimum and maximum target salary for this role is $80k - $90k. This role will be paid hourly. Inductive Automation's ranges are market-driven and set to allow for flexibility. Although it is not typical for an individual to start at the top end of the range for the position, compensation decisions are dependent on: the facts and circumstances of each case, work location, job-related skills, experience, relevant education or training; and other business and organizational needs. About Us Who are we? Champions for industrial automation innovation and driven by a mission statement to empower our customers to swiftly turn great ideas into reality by removing all technological and economic obstacles, we create and deliver solutions that relieve pain points, bring efficiency to operations and optimize integration. Why Choose Inductive Automation? Our passion goes beyond customers. We celebrate your personal and professional milestones, and we support our teams with meaningful work in a collaborative environment. We find that great work-life balance inspires teams to do their best work and empowers people to live their best lives. That's why diversity, fun, and flexibility are ingrained into our work culture. The Inductive Automation team understands the importance of personal growth and social connection. So things like time for professional development, or company and team activities are baked right into the schedule to keep us all engaged, connected, and prospering. Benefits and Perks 100% Employee Covered Health Care: Don't pay a dime for your medical, dental, and vision insurance. Paid Time Off: Receive paid holidays, vacation, and sick time. 401k with Match: Save for the future with our company-matching 401k program. World-Class Headquarters: While on-site, enjoy complimentary snacks and beverages, then challenge a friend to a game of pool, table tennis, shuffleboard, or foosball. Adjacent Nature Reserve: On-site employees enjoy breathtaking views and adventures that energize and inspire. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Opportunity: As a Customer Experience Representative, you'll be the voice of our brand-supporting customers throughout their order journey while delivering thoughtful, personalized service. You'll assist with order questions, shipping updates, product details, damages, and returns, and collaborate with internal teams to ensure a seamless experience from start to finish. We're known for exceptional service, and we're looking for someone who takes pride in their work, pays attention to the details, and enjoys helping customers feel valued and supported. Position Summary: This role is ideal for someone who enjoys working with people, communicating clearly, and representing a premium brand with professionalism and warmth. You'll support customers across phone, chat, and email while helping create a consistently elevated and positive experience. What You'll Do: * Support Customers Across Channels Respond to customer inquiries via phone, chat, and email with professionalism, empathy, and efficiency. * Manage Orders with Accuracy Assist with placing, tracking, modifying, and canceling orders while providing clear updates on shipping and delivery. * Resolve Issues Thoughtfully Address concerns, questions, and escalations calmly and confidently, partnering with internal teams when needed. * Build Product Expertise Learn our products inside and out to confidently guide customers and suggest complementary items when appropriate. * Document & Personalize Accurately log customer interactions and preferences in our CRM to support personalized service and long-term loyalty. * Represent the Brand Communicate with a tone that reflects our brand's quality, professionalism, and attention to detail in every interaction. * Support the Team Assist in other duties and projects as needed. What We're Looking For: * Experience in customer service (retail, hospitality, luxury, or call center experience is a plus-but not required). * Strong communication skills, both written and verbal. * Comfort working across phone, chat, and email. * Attention to detail and pride in delivering accurate, high-quality work. * Problem-solving skills and the ability to stay composed in fast-paced situations. * Willingness to learn product details and systems quickly. * Ability to manage multiple tasks and work collaboratively with a team. * Flexibility to support business needs during peak times. Why You'll Love Working Here: * Join a respected brand that values quality, service, and teamwork. * Work in a supportive, collaborative, in-office environment. * Grow your skills in customer experience, communication, and product knowledge. * Help create memorable experiences for customers who truly value great service. About Lumens: As North America's premier destination for design aficionados, architects, interior designers, and contract professionals, Lumens offers a discerning edit of modern lighting, furniture, and décor. Sourcing more than 400 of the most exceptional international design brands, our curated product assortment features iconic European collections as well as niche artisan creations. Our team includes certified interior designers and ALA-certified product specialists, and we're looking for fellow design enthusiasts to join our team. Since June 2021, Lumens has been part of Flos B&B Italia Group, a leading global high-end design group operating a portfolio of legacy brands in the world of luxury furnishings and lighting. Driven by a purpose of "We design for a beautiful life," the Group includes some of the most distinctive European cultural heritage products and designs for the planet, people, and culture. The Group includes FLOS, B&B Italia, Louis Poulsen, Maxalto, Arclinea, Azucena, FENDI Casa, Audo Copenhagen, and Lumens. Commitments: People are at the heart of our business. We strive for an empowering and positive culture and working environment for our people. Therefore, creating a strong, diverse and inclusive team is essential for Lumens. For us, your expertise and motivation matter most. Location: Sacramento, CA - This is an in office role Compensation: $20/hr. Benefits: access to health benefits + 401k + 3 weeks annual paid time off

The Opportunity: As a Customer Experience Representative, you'll be the voice of our brand-supporting customers throughout their order journey while delivering thoughtful, personalized service. You'll assist with order questions, shipping updates, product details, damages, and returns, and collaborate with internal teams to ensure a seamless experience from start to finish. We're known for exceptional service, and we're looking for someone who takes pride in their work, pays attention to the details, and enjoys helping customers feel valued and supported. Position Summary: This role is ideal for someone who enjoys working with people, communicating clearly, and representing a premium brand with professionalism and warmth. You'll support customers across phone, chat, and email while helping create a consistently elevated and positive experience. What You'll Do: Support Customers Across Channels Respond to customer inquiries via phone, chat, and email with professionalism, empathy, and efficiency. Manage Orders with Accuracy Assist with placing, tracking, modifying, and canceling orders while providing clear updates on shipping and delivery. Resolve Issues Thoughtfully Address concerns, questions, and escalations calmly and confidently, partnering with internal teams when needed. Build Product Expertise Learn our products inside and out to confidently guide customers and suggest complementary items when appropriate. Document & Personalize Accurately log customer interactions and preferences in our CRM to support personalized service and long-term loyalty. Represent the Brand Communicate with a tone that reflects our brand's quality, professionalism, and attention to detail in every interaction. Support the Team Assist in other duties and projects as needed. What We're Looking For: Experience in customer service (retail, hospitality, luxury, or call center experience is a plus-but not required). Strong communication skills, both written and verbal. Comfort working across phone, chat, and email. Attention to detail and pride in delivering accurate, high-quality work. Problem-solving skills and the ability to stay composed in fast-paced situations. Willingness to learn product details and systems quickly. Ability to manage multiple tasks and work collaboratively with a team. Flexibility to support business needs during peak times. Why You'll Love Working Here: Join a respected brand that values quality, service, and teamwork. Work in a supportive, collaborative, in-office environment. Grow your skills in customer experience, communication, and product knowledge. Help create memorable experiences for customers who truly value great service. About Lumens: As North America's premier destination for design aficionados, architects, interior designers, and contract professionals, Lumens offers a discerning edit of modern lighting, furniture, and décor. Sourcing more than 400 of the most exceptional international design brands, our curated product assortment features iconic European collections as well as niche artisan creations. Our team includes certified interior designers and ALA-certified product specialists, and we're looking for fellow design enthusiasts to join our team. Since June 2021, Lumens has been part of Flos B&B Italia Group, a leading global high-end design group operating a portfolio of legacy brands in the world of luxury furnishings and lighting. Driven by a purpose of “We design for a beautiful life,” the Group includes some of the most distinctive European cultural heritage products and designs for the planet, people, and culture. The Group includes FLOS, B&B Italia, Louis Poulsen, Maxalto, Arclinea, Azucena, FENDI Casa, Audo Copenhagen, and Lumens. Commitments: People are at the heart of our business. We strive for an empowering and positive culture and working environment for our people. Therefore, creating a strong, diverse and inclusive team is essential for Lumens. For us, your expertise and motivation matter most. Location: Sacramento, CA - This is an in office role Compensation: $20/hr. Benefits: access to health benefits + 401k + 3 weeks annual paid time off

Job DescriptionThe Customer Experience Representative at Jeff Beck Allstate Agency is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales. Opportunity: Start or continue a career with long term growth potential. Throughout the last year, insurance was considered an essential business and our business did not slow down. Work in a small office environment interacting with our customers and prospects via phone, email, text and in person. Our customers appreciate what we can do for them by providing and servicing their insurance needs. You can be a part of this. Earn a competitive base salary, monthly and annual bonuses, PTO, fully paid health insurance and retirement savings. Ongoing training. Responsibilities: Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication. Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs. Actively prospect and solicit increases in existing client coverage as well as network for new clients, including win backs. Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates. Foster and maintain excellent relationships with customers and prospects through regular follow up, timely quotations, and general account support. Support and prepare clients for renewal and retention, and maintain strong client relationships. Anticipate, respond to, and follow up on all existing client needs. Qualifications: Obtain and maintain a California Personal Lines or Property/Casualty Broker Agent license. Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients. Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making and superior written and verbal communication skills. Have excellent time management skills, thrive in a team environment and Technology and Computer proficiency including agency management systems. Benefits/Perks: Competitive Pay Professional Development Job Stability in a growing industry Compensation: $18.00 - $20.00 per hour Becoming an Insurance Professional Insurance Professionals go by many names: Brokers, Agents, Underwriters, Claims Representatives, Adjusters, etc. No matter the name, what they all have in common is a calling to help prepare people for the future. Here at Jeff Beck's Allstate Agency in Elk Grove, CA, we have, for over 17 years, been serving our customers in Elk Grove, Sacramento, the surrounding areas and across the state. We help our customers manage risk by insuring their cars, homes, personal property, motorcycles, boats, small businesses and their family's financial future. As a member of our team you will work with our customers and the insurance companies we represent to provide excellent customer service. This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of the agency. All inquiries about employment at this agency should be made directly to the agency location, and not to NAPAA.

**What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities:** + Monitor terms of Prime Vendor distribution contract as it pertains to Supply Chain and Procurement, particular focus on Fill Rates, Price Match, and days sales outstanding. + Bridge relationship between the customer and internal Cardinal Health teams to ensure flawless service to customers and an optimized supply chain. + Manage customer expectations and requirements through proactive account review, facilitating issue resolution, and keeping customer informed of key initiatives. + Prevent order disruption to customers through elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions. + Coordinate and communicate Cardinal Health initiatives to the customer as needed. + Track, measure, and report Cardinal Health Key Performance Indicators monthly. + Build and maintain long-term trusted relationships with customers to support retention of the account. **Qualifications:** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of customer management experience, preferred + Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred + Demonstrated ability to work in a fast-paced, collaborative environment, preferred + Strong communication skills with the ability to build solid relationships. preferred + Ability to travel to customer locations, as needed is preferred **What is expected of you and others at this level:** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 3/6/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES - (ILLUSTRATIVE ONLY) The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Tracks all payments and denials. Works cooperatively with programs to maximize billing and minimize denials. Monitors billing errors and works with staff to correct any EHR data issues that affect billing. Tracks and monitors billing discrepancies. Provides billing status reports upon request. Works collaboratively with programs and departments to correct discrepancies and maintain the accuracy and timeliness of billing and reporting. Works collaboratively with Managed Care Plans and other payors to submit, correct or void billing in a timely manner. Ensures that coding for billing is accurate and that billing is accurate so as to avoid rejection. Performs Medi-Cal, Medicare eligibility verification. Assists with ensuring that programs meet the billing standard monthly. Assists with data entry in EHR as needed. Provides billing training and support to program support staff as needed. Maintains orderly, accurate records and documentation. Safely travels on agency business using personal vehicle. Maintains clean driving record as well as currency in driver's license and vehicle insurance/registration. Travel between sites as needed. QUALIFICATIONS MINIMUM: At least one (1) year of experience with an EHR with emphasis and education in Managed Care Plan and Medicare/Medicaid/Medi-Cal billing and coding. Must have knowledge of the public mental health system, ICD codes, CPT/HCPCS and EOB adjudication codes; must be able to type 40-50 wpm and must be computer literate; must be proficient in Microsoft Word, Access, and Excel. PREFERRED: Familiarity with CalAim, MCP-specific nuances, and Enhanced Care Management billing categories. OPTIMUM: Registered Health Information Technician (RHIT) certification or an AA/AS in insurance billing and coding; accounting, business management or other related field and at least two (2) years' experience with an EHR; must be proficient with computers; must be proficient with Microsoft Word, Access and Excel. LICENSES; CERTIFICATES; SPECIAL REQUIREMENTS California driver's license & current vehicle insurance/registration if driving; and, Reliable means of transportation capable of passing vehicle safety inspection if more than five years old excluding all modes of two-wheeled transport inclusive of bicycles, mopeds and motorcycles. Hours: Monday to Friday Compensation: $32 to $34.64 KNOWLEDGE AND ABILITIES Knowledge Of Knowledge of data base searches. Ability To Ability to communicate effectively orally and in writing. Proficiency with 10-key adding machine. Ability to work and communicate effectively with staff, members, community agencies, and professionals. Ability to work effectively under stress and conflict. Ability to exercise appropriate judgment and decision making. Ability to be flexible and adaptable in any given situation. Ability to follow through on projects. Must possess high degree of organizational/prioritizing skill. SKILLS Billing Providing billing status reports Providing billing training Maintain records Accuracy Decision-making Self-discipline Organization Communication Stress-management MENTAL AND PHYSICAL DEMANDS The mental and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mental Demands While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical skills; perform highly detailed work under intensive deadlines on multiple, concurrent tasks; work with constant interruptions, and interact with TPCP management, administrators, staff, applicants, representatives of external agencies and others encountered in the course of work. Essential Physical Functions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, an employee is regularly required to sit; talk or hear, both in person, and by telephone; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. The employee is frequently required to walk and stand and lift up to ten pounds. Additionally, specific vision abilities required by this job include close vision and the ability to adjust focus. Move around occasionally, stand occasionally, sit frequently, twist at waist or neck occasionally, twist at neck occasionally, use fine finger manipulation frequently, use simple grasping occasionally, use power grasping seldom, reach with either hand occasionally, reach above shoulder height seldom, reach at shoulder height occasionally, lift less than 10 pounds occasionally and more than 10 pounds seldom, carry any weight over 10 feet seldom, bend at waist seldom, travel occasionally. There are no unusual conditions. Typically, the noise level in the work environment is moderate.

We are seeking a detail-oriented Accounts Receivable Specialist to join our Sacramento based clients finance team. This role is responsible for processing payments, managing receivables, and ensuring accuracy in billing and reporting. The ideal candidate will bring strong analytical skills, knowledge of financial record-keeping, and the ability to collaborate effectively with staff, and external partners. Our client offers a collaborative workplace where your contributions directly support California's school leaders. Employees enjoy professional work environment and a chance to make a meaningful impact. Pay- $28-$30/hour DOE. Contract to Hire Hybrid Role: 3 Days onsite and two offsite. PRIMARY RESPONSIBILITIES: Process and record payments, posting receipts, creating deposits, and verifying accuracy in the accounts receivable system. Review and analyze transactions, identifying errors, resolving issues, and escalating unsolvable problems to management. Maintain financial documentation, including deposits, billings, purchase orders, and both electronic and hard-copy files. Generate reports and track receivables, providing accurate data for internal use and program oversight. Respond to inquiries and provide support, assisting staff, customers, and external partners with accounts receivable questions. Assist with administrative tasks, such as event registration setup, mail handling, phone coverage, and other duties as assigned. SKILLS AND QUALIFICATIONS: High school diploma or GED required. At least three years of experience with computerized accounts receivable/payable systems. Two years of customer service experience, including phone support, and one year handling past-due accounts. Knowledge of bookkeeping practices, record-keeping procedures, and accounting software (D365 preferred). Strong skills in data entry, error resolution, Excel (intermediate level), and effective written/verbal communication. Ability to provide excellent customer service, work independently, and collaborate effectively with staff and external partners.

Temp We are seeking a detail-oriented Accounts Receivable Specialist to join our Sacramento based clients finance team. This role is responsible for processing payments, managing receivables, and ensuring accuracy in billing and reporting. The ideal candidate will bring strong analytical skills, knowledge of financial record-keeping, and the ability to collaborate effectively with staff, and external partners. Our client offers a collaborative workplace where your contributions directly support California's school leaders. Employees enjoy professional work environment and a chance to make a meaningful impact. Pay- $28-$30/hour DOE. Contract to Hire Hybrid Role: 3 Days onsite and two offsite. PRIMARY RESPONSIBILITIES: Process and record payments, posting receipts, creating deposits, and verifying accuracy in the accounts receivable system. Review and analyze transactions, identifying errors, resolving issues, and escalating unsolvable problems to management. Maintain financial documentation, including deposits, billings, purchase orders, and both electronic and hard-copy files. Generate reports and track receivables, providing accurate data for internal use and program oversight. Respond to inquiries and provide support, assisting staff, customers, and external partners with accounts receivable questions. Assist with administrative tasks, such as event registration setup, mail handling, phone coverage, and other duties as assigned. SKILLS AND QUALIFICATIONS: High school diploma or GED required. At least three years of experience with computerized accounts receivable/payable systems. Two years of customer service experience, including phone support, and one year handling past-due accounts. Knowledge of bookkeeping practices, record-keeping procedures, and accounting software (D365 preferred). Strong skills in data entry, error resolution, Excel (intermediate level), and effective written/verbal communication. Ability to provide excellent customer service, work independently, and collaborate effectively with staff and external partners.

PAY SCALE: $20.07 - $22.00 Hourly SCHEDULE: Remote (On-Site Training - First 90 days) GENERAL DESCRIPTION: Communicates and interacts with members for the prompt resolution of delinquent and negative accounts to minimize Golden 1's loss of non-performing asset accounts. TASKS, DUTIES, FUNCTIONS: Place and receive a high volume of inbound and outbound calls in an effort to negotiate re-payment for past due and negative accounts. Identify, investigate, and resolve delinquent and negative account activity. Update member and credit union account information accurately and efficiently. Demonstrate an understanding of the member's needs, concerns, and frustrations by responding with care and concern, and an appropriate sense of urgency. Educate members about options available to resolve their delinquency and retain and enhance member loyalty. Communicate and interact with other Golden 1 team members to gather information for resolution of delinquent accounts. Ability to de-escalate tense situations, looking from several points of view and applying good judgment and critical thinking to resolve the situation. Learn and retain an exceptional working knowledge of department financial assistance programs and services. Prepare and process documentation necessary to resolve delinquent accounts. Review and research Credit Union records and transactions to resolve misapplied payments and transactions to ensure payments are accurately credited. Evaluate payments (regular and irregular) being made on delinquent accounts to determine how the payment will be applied, i.e., principal, interest, escrow, and late charges, and when it is necessary to return a payment if foreclosure proceedings have been initiated or payment is unacceptable. General knowledge of repossessions from assignment through insurance claims and deficiency balances, if warranted, and vehicle remarketing. General knowledge of loss mitigation and potential benefits to the member and Golden 1. General knowledge about how to obtain the member's financial information and use it to assist and resolve the member's delinquency. Initiate skip tracing techniques to locate member's or the credit union's collateral. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position. Compliance with credit union policies, Fair Debt Collection Practices, and other applicable rules and regulations related to Collections. Meet and achieve established performance standards commensurate to grade level, with phone efficiency and quality in a fast-paced environment. Maintain acceptable call quality scores as audited and measured monthly. Complete regulatory training modules annually, as required. Model Golden 1 Core Values. Perform other duties as assigned. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK: Effective oral and written communication skills required to interact with members and provide constructive follow-up on delinquent accounts. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine, and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: Branch management, staff, Payroll Deduction, Electronic Services, Centralized Lending, Records Management, and Compliance and Risk Management. EXTERNAL:Members, law enforcement agencies, judicial departments, peer collectors, or groups that will result in resolution of delinquent accounts. QUALIFICATIONS: EDUCATION:Successful completion of High School curriculum is required. EXPERIENCE:Six months to one year performing general collection duties in a collection environment. KNOWLEDGE / SKILLS: Strong oral and written communication skills, facsimile machine, ten key, microfiche, electronic banking equipment, Visa terminal, credit union and collection rules, regulations, and policies. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. High volume of telephone communication throughout the workday. LICENSES / CERTIFICATIONS: None THIS PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE'S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME. REV. 9/18/2025

We are seeking a skilled and detail-oriented Accounts Receivable Clerk to join our team. This role is based in our warehouse and reports directly to the Office Manager. The successful candidate will be responsible for maintaining accurate customer accounts, ensuring timely collections, and supporting day-to-day administrative and clerical operations. This is an excellent opportunity for someone who is self-assured, organized, and thrives in a fast-paced team environment. Responsibilities and Duties: Customer & Administrative Support Answer incoming phone calls and direct inquiries to the appropriate department Serve as a point of contact for customer payment inquiries and account issues Communicate with customers via phone, email, mail, or in person to resolve billing concerns Accounts Receivable & Collections Generate and send out invoices in a timely manner Collect overdue invoices and follow up on delinquent accounts Carry out billing, collection, and reporting activities according to established deadlines Review AR aging reports to ensure compliance with company standards Develop and implement recovery strategies to reduce outstanding receivable Financial Recordkeeping Maintain an up-to-date billing system and accurate customer files Perform account reconciliations and process adjustments as necessary Monitor accounts for non-payments, delayed payments, and other irregularities Prepare bank deposits, process receipts, and ensure accurate posting of payments Generate account analyses and assist with monthly closing procedures Collaboration Work closely with the office manager to support both financial and administrative functions Coordinate with warehouse staff and other departments as needed to resolve account or customer service issues Education and Work Experience High school diploma or equivalent (Associate's degree or bookkeeping coursework preferred) Proven experience as an Accounts Receivable Clerk or in a similar role Skill Set Strong ability to calculate, post, and manage accounting figures and financial records High degree of accuracy and attention to detail Data entry proficiency and aptitude for working with numbers Hands-on experience with spreadsheets and accounting software Proficiency in English and Microsoft Office Suite Excellent communication, negotiation, and customer service skills Ability to work independently and as part of a team in a warehouse/office environment Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the incumbent is regularly required to talk or hear The employee frequently is required to use hands, fingers, handle or feel objects, tools and controls The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl The employee must occasionally lift and/or move up to 25 pounds Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate and in an office setting

A Core Accounts Representative is an empowering role dedicated to ensuring the success of our System Integrators and End-Users. This position is responsible for cultivating strong relationships and providing system integrators and end-users with the necessary resources, training, and incentives to expand their business with the Ignition platform. This role requires a data-oriented and proactive approach to managing the partner lifecycle, providing critical insights to the broader team, and representing the company to grow the Integrator ecosystem. You will be instrumental in ensuring the successful adoption of the Ignition platform and expanding our Integrator footprint. The ideal candidate will have a passion for building long-term ecosystem growth. This is a full-time position with remote, hybrid and on-site opportunities available. Responsibilities Managing a portfolio of Core Account System Integrators or End-Users as strategic revenue accounts, building and maintaining strong multi-level relationships (Owner/President, Engineering Manager, Engineers, Sales/Marketing) Activating dormant integrators or end-users into first-time Ignition purchasers by executing structured outreach, enablement, and pipeline development campaigns Driving integrator growth by increasing the number of projects, revenue contribution, and end-user accounts influenced by each Core Account Tracking and reporting Core Account performance in CRM, spotting trends, ensuring accurate projections, engagement scorecards, integrator tier assignments and recommending corrective actions Assisting in preparing and delivering technical demos Collaborating with Marketing, Training, and Sales Engineering teams to provide resources, campaigns, and technical support needed to accelerate adoption of Ignition to integrators and end-users as necessary Leveraging recognition, tiering, and incentives to motivate integrators, ensuring program benefits (discounts, co-marketing, visibility) are tied to performance and project execution Staying informed about industry trends, competitor offerings, and market shifts impacting integrators/end-users, and using these insights to position Ignition for greater market penetration Representing Inductive Automation at IA events and integrator-led campaigns to strengthen the Core Account ecosystem and drive channel visibility Requirements Bachelor's degree in Business, Engineering, or related field or 4 years of equivalent experience 2-4 years of experience in account management, channel sales, or business development, ideally in industrial automation, software, or technology distribution Demonstrated success in growing channel partners or strategic accounts against measurable revenue targets Strong relationship-building skills with ability to engage executives, managers, engineers, and sales/marketing teams at partner organizations Experience running structured business reviews, forecasting, and pipeline management in a CRM (Salesforce, HubSpot, or equivalent) Excellent communication and presentation skills Not required, but preferred: Familiarity with System Integrator business models and the industrial automation ecosystem (SCADA, MES, IIoT, PLCs, OT/IT convergence) Previous experience with channel enablement programs (training, MDF, certifications) Background in managing partner tiering systems, certifications, or growth programs About Us Who are we?Champions for industrial automation innovation and driven by a mission statement to empower our customers to swiftly turn great ideas into reality by removing all technological and economic obstacles , we create and deliver solutions that relieve pain points, bring efficiency to operations and optimize integration. Why Choose Inductive Automation? Our passion goes beyond customers. We celebrate your personal and professional milestones, and we support our teams with meaningful work in a collaborative environment. We find that great work-life balance inspires teams to do their best work and empowers people to live their best lives. That's why diversity, fun, and flexibility are ingrained into our work culture. The Inductive Automation team understands the importance of personal growth and social connection. So things like time for professional development, or company and team activities are baked right into the schedule to keep us all engaged, connected, and prospering. Benefits and Perks 100% Employee Covered Health Care: Don't pay a dime for your medical, dental, and vision insurance.Paid Time Off: Receive paid holidays, vacation, and sick time.401k with Match: Save for the future with our company-matching 401k program.World-Class Headquarters: While on-site, enjoy complimentary snacks and beverages, then challenge a friend to a game of pool, table tennis, shuffleboard, or foosball.Adjacent Nature Reserve: On-site employees enjoy breathtaking views and adventures that energize and inspire.

**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist II contributes to Cardinal Health_** Account Receivable Specialist II is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************