Account representative jobs in Salt Lake City, UT - 731 jobs
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Customer Service Representative
American Cruise Lines 4.4
Account representative job in Sandy, UT
American Cruise Lines, the nation's largest operator of luxury river and coastal cruises, is seeking a passionate and customer-focused Customer Service Representative to join our growing team. This exciting opportunity allows you to become an integral part of delivering exceptional service to our valued passengers on their unforgettable journeys. As a leading provider of luxury small-ship cruising across 35 U.S. states, American Cruise Lines offers unparalleled experiences for both our guests and employees.
Schedule and Benefits:
Work Location: This position is based in Sandy, UT, and requires the ability to work on-site.
Schedule: Must be able to work 5 days a week, with 8-hour shifts, including weekend availability.
Benefits: American Cruise Lines offers a comprehensive benefits package that includes medical/dental insurance and a 401(k),
Responsibilities:
First Point of Contact: Provide exceptional customer service by assisting new and returning passengers before, during, and after their cruises.
Personalized Service: Coordinate and fulfill special requests, ensuring every guest's needs are met with care and attention.
Sales & Reservation Support: Assist with ongoing sales operations, manage reservations, and help guide guests through booking processes and payment systems.
Customer Issue Resolution: Handle guest inquiries and concerns with empathy, professionalism, and prompt solutions, ensuring customer satisfaction at all times.
Adhere to Policies: Uphold American Cruise Lines' policies and procedures to ensure smooth operations and exceptional service.
Team Collaboration: Work closely with team members to ensure a seamless customer experience and share knowledge to enhance team performance.
Qualifications:
Customer Service Expertise: Proven experience in phone-based customer service, with a commitment to providing top-tier support.
Strong Communication Skills: Excellent verbal and written communication abilities, with a focus on clarity and professionalism.
Attention to Detail: Ability to manage multiple tasks simultaneously in a fast-paced, dynamic environment.
Tech-Savvy: Strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook, with experience in data entry and reservations management.
Organizational Skills: Highly organized, with the ability to prioritize tasks and manage time effectively.
Confidentiality: Ability to handle sensitive guest information with the utmost professionalism and confidentiality.
Passion for Travel: A genuine passion for the travel industry and providing outstanding service to travelers.
Who We're Looking For:
If you are someone who thrives in a dynamic, customer-focused environment and has a passion for the travel and cruise industry, we want to hear from you! As a Customer Service Representative at American Cruise Lines, you will be at the heart of delivering luxury cruise experiences that exceed expectations.
$31k-36k yearly est. 7d ago
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Sales Representative
Bartlett Roofing
Account representative job in Provo, UT
Sales Representative / Project Manager Schedule: Hybrid (Field & Office Work) | Full-Time (40+ Hours Weekly) Compensation: Commission-Based + Paid Training Expected Earnings: $75,000 - $300,000+ Annually
About Bartlett Roofing
Bartlett Roofing is entering 2026 with huge momentum and a clear vision for growth! As we expand into new markets and develop our future leaders, we're continuing to build high-performing teams across the country.
At our core, we believe in continuous self-improvement. We develop people who take ownership, compete with integrity, and are committed to growing both personally and professionally. While delivering high-quality roofing solutions, we foster a culture rooted in professionalism, clarity, and genuine care - for our teams and the homeowners we serve.
What Sets Us Apart
Uncapped Commission - top reps earn $200K+ annually
Paid Sales Training - get paid to learn
Annual All-Inclusive Top Performers Trip - (Cancun, Cabo, Costa Rica, Jamaica)
401(k) with up to 3% match
Medical, Dental & Vision Insurance
Clear Path to Leadership in a company that's scaling fast
A Winning Culture - supportive, competitive, and focused on growth
What You'll Do
Own the full sales cycle - from initial inspection to closing the deal
Identify leads and generate new prospects (in-office & door-to-door)
Knock on doors and offer free roof inspections
Conduct roof inspections & represent clients at insurance adjuster meetings
Educate homeowners about our services and the insurance claims process
Thrive in a fast-paced, autonomous environment while maintaining clear, professional communication
Accurately document all sales activities through our mobile tools and CRM
Who Thrives Here
1-2 years of sales experience preferred
Highly driven, confident, and self-motivated
Great with people-able to build rapport quickly and communicate clearly
Organized, detail-oriented, and tech-savvy
Bilingual and/or insurance experience is a huge plus!
We're Especially Interested If You've Worked In
SDR, outside/inside sales, call centers, retail, customer service
Construction, project management, former business owner/operator
Solar sales, pest control, alarm sales, insurance, mortgage, real estate
Apply Now!
If you're ready to take control of your future, earn what you're worth, and grow with a company that rewards effort and ambition, we want to hear from you.
#Pleasantgrove
PandoLogic. Keywords: Sales Representative, Location: Provo, UT - 84603
$35k-60k yearly est. 20h ago
Customer Service Representative
Asbury Automotive Group 4.0
Account representative job in Provo, UT
Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the se Customer Service Representative, Customer Service, Representative, Service Advisor, Retail, Automotive
$28k-34k yearly est. 7d ago
Customer Experience Representative
Action Target 4.0
Account representative job in Provo, UT
Who is Action Target?
Action Target has the creativity and drive to develop innovative new firearms training technology, the experience to properly apply that technology to solve today's training problems, and the dedication to provide the best ongoing service and support in the industry! We are the best of the best. You should check out our YouTube page - see the amazing stuff we're doing!
What's in it for you?
A pretty cool industry where you will get to work with and interact with some very unique and cool customers.
Position works Monday through Friday, regular buisness hours
Competitive wages.
A chance to grow in a positive working environment with an outstanding team and make a difference!
Outstanding Benefits-We offer benefits to fit everyone's budget! All full-time employees have access to Health Benefits, Telehealth, Matching 401k, Tuition Reimbursement, PTO, and Paid Holidays.
Industry Perks- As a community of outdoor and shooting enthusiasts, we are passionate about our gear. Working with our industry partners we have obtained discounts for our employees on firearms, targets, optics, range passes, and many other products.
What will you be doing?
The responsibility of the Customer Experience Representative is to ensure the retention of profitable customers by actively listen to customers, being empathetic towards their problems, and being efficient in providing value added solutions.
Some of your day to day tasks:
Interacts with customers, company sales team, and service representatives before and/or after a sale, via telephone, email, and other platforms.
Responds to customer inquiries and resolves ordering, scheduling, shipping, or invoicing problems
Collaborates with business leaders and cross-functional teams as a customer advocate to integrate client feedback and experience into decisions on processes, products, and service offerings
What do you need to be able to do?
1-2 years customer service experience, preferably in a call center environment.
Excellent communication skills are essential
Must have a problem solving and continuous improvement mindset
Consistent and punctual attendance is required
Action Target is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
$38k-53k yearly est. 7d ago
Call Center Customer Service Representative
Russell Tobin 4.1
Account representative job in South Jordan, UT
We're Hiring: Call Center Customer Service Representative
📅 Contract: 6-12 months - Contract-to-Hire
💲 Pay: $21.00-$22.00/hour
Are you an experienced call center or customer service professional with an interest in financial services?
We're hiring AccountRepresentatives to support clients at a top-tier investment banking firm, providing high-quality account assistance in a fast-paced, metrics-driven environment.
✅ What We're Looking For:
1+ year of call center or customer service experience
Experience handling high-volume inbound calls
Strong communication, problem-solving, and organizational skills
Ability to navigate account systems and follow established procedures
Banking, financial services, or regulated industry experience is a plus
Associate's or Bachelor's degree in Business, Finance, or a related field preferred, not required
💼 What You'll Be Doing:
Handle inbound client calls regarding account-related inquiries
Deliver accurate, timely, and professional customer support
Troubleshoot and resolve issues efficiently
Maintain detailed and accurate documentation of all interactions
Meet and exceed individual and team performance metrics
🌟 Why Join Us?
Gain experience with a well-known financial institution
Structured onboarding and ongoing training
Fast-paced, team-oriented call center environment
Opportunity for contract-to-hire conversion based on performance
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
👉 Apply now to continue growing your customer service career in financial services.
$21-22 hourly 2d ago
Customer Service Representative
Alphagraphics-Us403
Account representative job in West Jordan, UT
Benefits:
401(k)
401(k) matching
Health insurance
Paid time off
BENEFITS/PERKS:
Competitive Compensation
Flexible Scheduling
Hard work and collaboration
Career path development
COMPANY OVERVIEW:
As an established leader in the Printing, Design, and Shipping industries our mission is to partner with businesses and consumers and provide them with high-quality solutions that make life easier.
Our tight-knit team in AlphaGraphics - US403 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.
More than anything, we're looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of our local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member.
WHAT WE EXPECT OF YOU:
Serve as the primary internal representative of the organization.
Convey to the customer our expertise in products, services, and capabilities.
Serve as an external key educator to our community and customers.
Communicate customer requirements to the support team in accordance with company policies and procedures.
Confer with customers by telephone, email or in-person to provide information about products or services, take or enter orders or obtain details of complaints.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Attract potential customers by answering product and service questions and suggesting information about other products and services.
WHAT YOU BRING TO THE TABLE:
Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
Ability to effectively build relationships with customers and teammates.
Strong written and verbal communication skills.
Desire to continuously look for ways to help people.
Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
$27k-35k yearly est. 7d ago
Customer Success Rep C
Simco Electronics 4.1
Account representative job in Draper, UT
Job Description
The Customer Success Representative C (CSR C) serves as a senior team member and a critical driver of exceptional customer experiences. Acting as the primary point of contact for customer inquiries, service requests, and issue resolution, this role ensures high standards of service delivery by coordinating effectively with internal teams to address customer needs promptly, maintaining clear and professional communication, and fostering strong, positive relationships. With a focus on handling valued customers and complex interactions, CSR C demonstrates advanced problem-solving skills, meticulous attention to detail, adaptability, and a steadfast commitment to continuous improvement in service excellence.
Responsibilities and Duties
Customer Relationship Management
• Serve as an enthusiastic ambassador for SIMCO's Mission and Service, ensuring a high level of customer satisfaction.
• Foster strong relationships with valued customers, serving as a reliable and trusted service advisor.
• Serve as the primary point of contact for scheduling, processing, and updating equipment service requests, including calibration and repair services.
• Handle escalated inquiries and complaints with a focus on achieving resolution and maintaining customer satisfaction.
• Proactively identify potential issues and resolve them before escalation.
Communication and Support
• Handle inbound and outbound communication via phone, email, and other platforms, ensuring clarity and professionalism.
• Address and resolve challenging customer inquiries and complaints and provide updates on service status using the designated online system.
• Effectively escalate customer requests to the appropriate internal personnel for swift resolution.
Documentation and Organization
• Accurately document all customer interactions, service requests, and status updates in the appropriate systems.
• Organize and maintain customer records, including shipping forms, field service reports (FSRs), and transfer forms.
• Regularly review and update customer contact information to ensure accuracy.
Reporting and Workflow Management
• Monitor and manage the Delayed Delivery Report (DDR), ensuring all delayed items are addressed and resolved professionally.
• Prepare and present service activity reports to supervisors as required, providing insights into operational efficiency and customer feedback.
Team Collaboration
• Collaborate with internal teams to coordinate service workflows and ensure seamless communication.
• Proactively share customer feedback and insights with the team to improve overall service quality.
• Identify inefficiencies in service workflows and recommend actionable solutions to leadership.
Skills and Competencies
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Ability to guide, motivate, and develop team members.
• Expertise in managing and resolving disputes effectively.
• Flexible and creative problem-solving skills and a proactive, customer-focused mindset
• Advanced communication skills with the ability to communicate clearly and effectively across different mediums.
• Ability to evaluate situations thoroughly to identify the best solutions for complex customer issues while anticipating customer needs and taking initiatives to address them proactively.
• Comfort in presenting ideas and solutions to management and stakeholders.
• Exceptional active listening skills and the ability to empathize with customers.
• Time management and multitasking skills to handle multiple requests efficiently.
• Build trust and rapport with both customers and internal teams.
• Positive, solution-focused attitude with a commitment to accountability and self-improvement.
• Friendly, courteous, and professional demeanor that fosters trust and loyalty.
Qualifications
• Associate degree or equivalent experience.
• Minimum of 5 years of relevant customer service experience required.
• Strong multitasking skills and ability to train and lead team members effectively.
Physical Demands
• Prolonged periods of sitting while working on a computer.
• Occasional standing, bending, and other physical activities to support office or service-related tasks.
• Repetitive hand movements associated with data entry and computer work.
• Ability to lift and move up to 45 lbs. without assistance.
Working Environment
• Work primarily in an office setting, with occasional tasks performed in lab environments or shipping/receiving areas.
• Minimal travel may be required for training or customer support activities
$43k-58k yearly est. 8d ago
Senior Account and Client Specialist
Ameritas 4.7
Account representative job in Sandy, UT
Senior Account & Client Consultant serves as a liaison between the company and internal and external partners. This position is a subject matter expert responsible for completing moderately complex projects to include conducting analysis and adjusting processes to solve problems. This position may serve as a resource to other associates using broad business understanding.
This is a hybrid role working partially in-office (Sandy, UT) and partially from home.
What you do:
* Evaluate existing broker, customer and rep needs and make recommendations.
* Partner with Field Account Management Team in developing and implementing strategies to strengthen satisfaction, loyalty, and reliability.
* Identify and resolve escalated issues and communicate to all stakeholders.
* Responsible for keeping records, account updates, and outgoing email to brokers via Salesforce.
* Communicate with brokers and customers effectively on account information.
* Be available to answer telephone calls as needed from brokers and customers.
* Research service needs and problems, find innovative solutions, and communicate follow-up.
* Interact and encourage members of a team to find a solution to client issues.
* Proactively assist account management team in contact with brokers, customers and internal stakeholders with questions on cases and follow up with questions asked.
* Partner with internal departments to find solutions to difficult case issues.
* Demonstrate a strong ability to balance the needs of customers and brokers, deadlines and other priorities.
What you bring:
* Bachelor's Degree or equivalent Business, Communication, or related field experience required.
* 2 years of related experience required.
* Health insurance license required (or must obtain within 3 months of employment).
* Willingness to travel up to 5% of the time.
What we offer:
A meaningful mission. Great benefits. A vibrant culture
Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.
At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't:
Ameritas Benefits
For your money:
* 401(k) Retirement Plan with company match and quarterly contribution
* Tuition Reimbursement and Assistance
* Incentive Program Bonuses
* Competitive Pay
For your time:
* Flexible Hybrid work
* Thrive Days - Personal time off
* Paid time off (PTO)
For your health and well-being:
* Health Benefits: Medical, Dental, Vision
* Health Savings Account (HSA) with employer contribution
* Well-being programs with financial rewards
* Employee assistance program (EAP)
For your professional growth:
* Professional development programs
* Leadership development programs
* Employee resource groups
* StrengthsFinder Program
For your community:
* Matching donations program
* Paid volunteer time- 8 hours per month
For your family:
* Generous paid maternity leave and paternity leave
* Fertility, surrogacy and adoption assistance
* Backup child, elder and pet care support
An Equal Opportunity Employer
Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other
Application Deadline
This position will be open for a minimum of 3 business days or until filled.
This position is not open to individuals who are temporarily authorized to work in the U.S.
$62k-79k yearly est. 41d ago
Billing Specialist
Jump 3.8
Account representative job in Draper, UT
Title - Billing Operations Lead
Reports To - Brock Beyer (Controller)
About the Role
We're looking for a Billing Specialist to help power Jump's next stage of growth by keeping our revenue operations running smoothly, accurately, and efficiently. You'll play a key role in managing the full billing lifecycle-from invoice creation and payment tracking to reconciliation and reporting-ensuring every customer interaction reflects Jump's commitment to clarity and trust.
You'll partner closely with our Finance, Customer Success, and Revenue Operations teams to maintain the integrity of our billing systems, improve our processes, and support a best-in-class experience for both customers and internal teams.
Billing Operations & Accuracy - Own the day-to-day billing process, ensuring invoices are issued correctly and on time. Track payments, manage collections, and reconcile accounts with precision and attention to detail.
System Management & Process Improvement - Maintain and optimize billing tools, data flows, and integrations. Identify opportunities to automate and streamline recurring workflows-reducing manual effort and improving accuracy.
Cross-Functional Collaboration - Work with Customer Success and Revenue Operations to support renewals, credits, and adjustments. Provide visibility into billing data that helps teams make better, faster decisions.
Compliance & Reporting - Support financial reporting and month-end close activities by ensuring all transactions are recorded accurately. Uphold compliance with internal policies and external requirements.
Build an Exceptional Company - Contribute to making Jump an exceptional place to work-where operational excellence underpins everything we do, and where every process reflects our values of transparency, accountability, and care for our customers.
About You
3-5 years of experience in billing, revenue operations, or accounting-ideally in a high-growth SaaS environment
You're detail-obsessed and operationally minded-you notice when numbers don't add up and love making processes cleaner, faster, and more reliable
You thrive in fast-moving, unstructured environments and can bring order to ambiguity without adding unnecessary bureaucracy
You're tech-savvy and comfortable working across modern finance and billing tools (Stripe, Rillet, Salesforce, etc.)-and excited to help improve them as we scale
You care deeply about accuracy, customer trust, and building systems that make everyone's work easier
You want to be part of an early-stage AI company that's modernizing how financial advisors and financial services firms operate
You are compelled by Jump's mission, customers, and people
You embody Jump's values of Velocity, Show Up, World Class, Direct/Kind/No Drama, and Day 1
What You've Done
Owned and Scaled Billing Operations in SaaS - You've managed end-to-end billing processes in a high-growth SaaS or tech environment-owning invoicing, collections, reconciliation, and reporting with accuracy and speed.
Implemented and Improved Billing Systems & Processes - You've worked with modern billing and finance tools (e.g., Stripe, Rillet, Salesforce) and helped refine or implement workflows that improved accuracy, automation, and scalability.
Ensured Financial Accuracy & Compliance - You've maintained clean, audit-ready records and supported monthly closes, revenue recognition, and compliance with financial policies and controls.
Partnered Cross-Functionally to Drive Clarity - You've worked closely with Finance, RevOps, and Customer Success teams to ensure billing aligns with contracts, renewals, and customer satisfaction-communicating clearly and proactively.
Delivered at Startup Velocity - You've thrived in a fast-paced, dynamic environment-balancing precision with speed, and continuously improving systems as the company scales.
Raised the Bar for Operational Excellence - You take pride in building processes that are efficient, transparent, and trusted-earning a reputation as someone who keeps things running seamlessly behind the scenes.
About Jump
Jump's mission is to empower financial advisors and their clients to thrive in the age of AI. Jump's primary product is an AI assistant helping financial advisors with their client meeting cycle and other workflows. Jump's product is expanding to include many other advisor workflows, as well as into other finserv verticals.
Jump leads its category in market share, customer satisfaction, and analyst rankings, and has grown rapidly. Jump customers include leading independent broker dealers such as LPL, Osaic, Raymond James, and Cetera, and leading RIAs including Focus Financial, Merit, Savant, Allworth, Sanctuary Wealth, Integrated Partners, and more.
Jump was launched in 2023 by repeat entrepreneurs and is led by a team with backgrounds from Harvard, Stanford, Google, Snowflake, Bill.com, JPMorgan, Fidelity, Bain, Bain Capital Ventures, Auditboard, Nitrogen, and eMoney.
Jump is a Series A company backed by top venture capital firms and industry strategics including Battery, Sorenson, Pelion, and Citi.
Jump's team values are High Velocity, World Class, and Direct + Kind + No Drama.
Please consider joining us in our work to transform the client and advisor / rep experience in financial services by delivering cutting edge, practical, compliant AI technology to help those who help safeguard the financial future of everyday people everywhere.
Compensation
$40K-75K
Equity
Medical, dental, vision benefits
401k available
$40k-75k yearly Auto-Apply 60d+ ago
Senior Specialist, Account Management
Cardinal Health 4.4
Account representative job in Salt Lake City, UT
**What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.
**Responsibilities:**
+ Monitor terms of Prime Vendor distribution contract as it pertains to Supply Chain and Procurement, particular focus on Fill Rates, Price Match, and days sales outstanding.
+ Bridge relationship between the customer and internal Cardinal Health teams to ensure flawless service to customers and an optimized supply chain.
+ Manage customer expectations and requirements through proactive account review, facilitating issue resolution, and keeping customer informed of key initiatives.
+ Prevent order disruption to customers through elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions.
+ Coordinate and communicate Cardinal Health initiatives to the customer as needed.
+ Track, measure, and report Cardinal Health Key Performance Indicators monthly.
+ Build and maintain long-term trusted relationships with customers to support retention of the account.
**Qualifications:**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-4 years of customer management experience, preferred
+ Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred
+ Demonstrated ability to work in a fast-paced, collaborative environment, preferred
+ Strong communication skills with the ability to build solid relationships. preferred
+ Ability to travel to customer locations, as needed is preferred
**What is expected of you and others at this level:**
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possible solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000.00 - $81,600.00
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 3/6/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$57k-81.6k yearly 21d ago
Portfolio Collections Specialist
Medallion Bank 3.9
Account representative job in Salt Lake City, UT
Who we are:
At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it!
How You Will Support The Team:
We are seeking a highly motivated and results-driven Collections Specialist to join our team. This role is responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. The ideal candidate will possess strong negotiation skills, a customer-focused approach, and the ability to work in a fast-paced environment while adhering to company policies and regulatory guidelines.
What We Are Looking For:
Loan Recovery & Delinquency Management: Proactively contact delinquent customers via phone, email, and written correspondence to secure payments and bring accounts current. Establish contact with borrowers and set up repayment terms that are manageable for the customer and acceptable to the bank.
Negotiation & Payment Arrangements: Work with customers to understand their financial situations and negotiate appropriate payment arrangements while maintaining compliance with company policies and regulations. Engage in skip tracing efforts to locate borrowers as well as collateral, to enable productive collection efforts.
Skip Tracing & Investigations: Utilize various tools and techniques to locate borrowers and encourage repayment of past-due accounts.
Documentation & Recordkeeping: Accurately document all collection efforts, customer interactions, and payment commitments in the loan servicing system.
Customer Service & Retention: Provide professional and empathetic customer service while balancing the need for collections and recovery. Build relationships with borrowers and promote a successful loan experience despite difficult circumstances.
Collaboration: Work closely with internal departments, including underwriting, customer service, and legal teams, to develop and execute effective recovery strategies. Determine appropriate next steps which may include the assignment of repossession, litigation, or involvement with other third-party vendors.
Properly and accurately document account activities.
Make recommendations to management regarding accounts needing additional attention.
Contribute to a positive and mutually beneficial cohesion with team members. Assist in other areas of the department as required by business needs.
Compliance & Regulatory Adherence: Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies
You would be a GREAT fit with these skills:
Responsible, honest, and strong work ethic.
Behave in a professional manner, maintaining appropriate relationships with coworkers and colleagues.
Ability to handle difficult conversations professionally
Detail-oriented with strong organizational skills
Professionally answer incoming calls and assist the caller effectively.
Ability to nurture and manage business relationships with third party loan servicer and other vendors.
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite
Ability to successfully work in a team environment.
Bilingual (Spanish) is a plus
Preferred Level of Experience:
Education: High school diploma or equivalent required
Experience: Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance; experience with delinquent loan recovery preferred.
What's in it for YOU?
Environment: Office-based, with the ability to work from home 2 days a week after introductory period
Shift: Full time, 35-40 hours per week
May require evening and weekend availability based on business needs
Comprehensive benefits including medical, dental, vision, disability, and life insurance
401K with a company match
PTO including 11 federal paid holidays off, vacation time and sick time
Financial Wellness Program
Volunteer Opportunities
Awesome company culture and co-workers who love to work here - 30% of our employees have worked at Medallion Bank for 10 years.
Work Life Balance - We don't use that term lightly!
Company Wide Open Door Policy
Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.
$30k-37k yearly est. 60d+ ago
Billing Specialist - Salt Lake, Utah
Home Caregivers Partnership LLC
Account representative job in Salt Lake City, UT
Canyon Home Care & Hospice is looking for a Home Health Medical Biller who is experienced in processing health care claims, submitting and following up on claims, and works well with insurance companies to ensure timely payment.
We are a fast-paced environment which requires high-energy and a positive attitude. We are looking for someone who is organized and follows through to task completion, who will take initiative to solve challenges and who is always professional with clients and colleagues.
Home health and hospice experience preferred. We are looking for a biller who is both efficient and accurate in their work. Full-time position available.
This Medical Biller will report directly to the Billing Manager. This position has the potential for meaningful career growth for motivated candidates.
REQUIRED SKILLS & QUALIFICATIONS
· Candidate must be a high school graduate
· Candidate must have 1 or more years in Medical Billing preferred
· Candidate must be comfortable communicating on the telephone and returning phone calls
· Candidate must aspire to provide the highest quality work
· Candidate must be self-motivated, capable of working both independently and as part of a team
· Candidate must have strong oral and written communication; organizational and problem-solving skills
· Candidate must be detail and goal-oriented
We offer a generous Paid Time Off plan for our Full-Time employees. We also offer highly competitive compensation rates plus Health, Dental, and Vision insurance.
Canyon Home Care & Hospice is an equal opportunity employer Female/Veteran/Disabled/Minority
$29k-37k yearly est. Auto-Apply 60d+ ago
Billing Coordinator
Salt Lake Dental 3.5
Account representative job in North Salt Lake, UT
Salt Lake Dental is excited to announce a new opportunity within our dynamic team. We are currently seeking a skilled and dedicated Billing Coordinator to join our office. This full-time position is integral to the smooth financial operations of our practice, ensuring accurate and efficient management of our billing systems. As a pivotal role in our financial team, the Billing Coordinator is responsible for the effective handling of all dental billing and accounts receivable operations. Please note, this position is based in our local office and is not eligible for remote work.
Duties and Responsibilities
Compile and submit insurance claims for dental procedures ensuring timely submission and payment.
Monitor and manage accounts receivable to maintain healthy cash flow and avoid significant aged receivables.
Process payments from both insurance companies and patients accurately and timely.
Follow up on unpaid claims within standard billing cycle timeframe to maximize reimbursement.
Address and resolve any discrepancies in billing, collaborating with insurance companies and patients to clarify any necessary information.
Prepare and send out accurate patient statements.
Ensure compliance with all relevant regulations regarding dental billing procedures.
Manage patient inquiries regarding their accounts and resolve issues promptly.
Maintain up-to-date knowledge of insurance provider changes, billing guidelines, and coding updates.
Encourage and maintain a relationship of trust and respect with patients and staff members.
Utilize dental office software to manage patient accounts and track billing processes.
Generate financial reports for the dental office manager and dentist to review.
Requirements
Proven experience as a Billing Coordinator in a dental setting.
Strong understanding of dental billing procedures and insurance claim processes including knowledge of Current Dental Terminology (CDT) codes.
Familiarity with dental practice management software such as Dentrix, Eaglesoft, or Open Dental.
Excellent numerical skills with attention to detail and a high level of accuracy.
Exceptional communication and interpersonal skills to handle sensitive financial information.
Ability to multi-task and prioritize work effectively with minimal oversight.
Demonstrated ability to follow through and resolve outstanding billing issues.
Knowledge of handling Explanation of Benefits (EOBs) from various insurers.
A commitment to upholding the highest standards of confidentiality and professionalism.
Strong problem-solving skills to identify errors in billing and find appropriate solutions.
Education: Minimum of a High School Diploma or equivalent; further certification in Medical Billing or Accounting will be considered an asset.
$34k-39k yearly est. 6d ago
Premium Billing Specialist
Selecthealth
Account representative job in Murray, UT
The Premium Billing Specialist provides front-line support to Select Health Individual members and employer groups by assisting with billing and enrollment inquiries through phone and other communication channels. This role utilizes a general understanding of processes and policy requirements to help collect documentation, guide customers, and ensure accurate data entry in designated systems. While handling payments and navigating enrollment systems, the specialist maintains confidentiality and adheres to compliance standards to deliver a dependable and customer-focused experience.
Schedule
M-F 9:30am-6:00pm. Rotating Saturday shifts from 9am-3pm. (will work 1 to 2 times Saturdays a month , depending on coverage)
Training Period:
Two weeks paid training.
Training hours: M-F 8:00am-4:30pm MTN
Busiest time of the year- Open Enrollment (mid-December through end of February). During this time each year, we have blackout dates for PTO and some mandatory OT (up to 1-2 hours, depending on business needs).
The Premium Billing Specialist position is responsible for providing superior customer service primarily over the phone by assisting members with their insurance premiums and researching or resolving any discrepancies with their billing.
Essential Functions
Provide exceptional customer support to Select Health Individual members through inbound calls and live chat.
Coordinates with employer group representatives to reconcile basic account adjustments and facilitate accurate payment processing.
Respond to inquiries and provide clear guidance on billing, enrollment, and account-related processes.
Partner with internal departments to troubleshoot and resolve billing and enrollment concerns.
Process member payments in accordance with established financial controls and compliance protocols.
Assist members and agents in navigating enrollment platforms and accessing documentation while ensuring data privacy and regulatory compliance.
Maintain accurate and detailed records of customer interactions and account updates.
Evaluates member accounts to determine reinstatement eligibility and calculates outstanding payment requirements in alignment with billing policies and plan guidelines.
Reviews and validates peer-submitted reinstatement requests to ensure accuracy, completeness, and alignment with established billing and enrollment standards.
Adhere to internal policies and state/federal regulatory requirements.
Consistently meet or exceed performance metrics including productivity, accuracy, and customer satisfaction.
Skills
Professional Phone Communication
Health Plan Eligibility Knowledge
Secure Payment Processing
Accounts Receivable
Written and Verbal Communication
Customer Experience Excellence
Data Privacy and Confidentiality
Documentation and Recordkeeping
Digital Literacy and System Navigation
Typing Speed and Accuracy
Proficiency in Microsoft Office Suite (Excel, Outlook, Teams)
Stress Management and Resilience
Task Prioritization
Active Listening Techniques
Time and Workflow Management
Qualifications
Minimum Qualifications
Proven experience in a customer-facing role, preferably in healthcare or insurance.
Strong proficiency in CRM systems and data entry, with attention to detail.
Excellent communication and interpersonal skills across multiple channels.
Demonstrated ability to multi-task, prioritize, and manage time in a fast-paced environment.
Effective problem-solving skills and ability to remain calm under pressure.
Preferred Qualifications
Background in healthcare finance or enrollment operations, including AP/AR, eligibility verification, or payroll.
Experience with process optimization and negotiation.
Strong organizational and analytical skills, including data collection and reporting.
Physical Requirements
Ability to read and interpret digital and printed materials, assess customer needs, and identify relevant tools and resources.
Frequent verbal communication with team members and customers, requiring clear speech and active listening.
Manual dexterity for computer use and equipment handling, including typing and navigating software platforms.
Location:
SelectHealth - Murray
Work City:
Murray
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.85 - $30.21
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$29k-37k yearly est. Auto-Apply 3d ago
Premium Billing Specialist
Intermountain Health 3.9
Account representative job in Murray, UT
The Premium Billing Specialist provides front-line support to Select Health Individual members and employer groups by assisting with billing and enrollment inquiries through phone and other communication channels. This role utilizes a general understanding of processes and policy requirements to help collect documentation, guide customers, and ensure accurate data entry in designated systems. While handling payments and navigating enrollment systems, the specialist maintains confidentiality and adheres to compliance standards to deliver a dependable and customer-focused experience.
**Schedule**
+ M-F 9:30am-6:00pm. Rotating Saturday shifts from 9am-3pm. (will work 1 to 2 times Saturdays a month , depending on coverage.)
+ Training period:
+ Two weeks paid training.
+ Training hours: M-F 8:00am-4:30pm MTN
+ Busiest time of the year- Open Enrollment (mid-December through end of February). During this time each year, we have blackout dates for PTO and some mandatory OT (up to 1-2 hours, depending on business needs).
+ The Premium Billing Specialist position is responsible for providing superior customer service primarily over the phone by assisting members with their insurance premiums and researching or resolving any discrepancies with their billing.
**Essential Functions**
+ Provide exceptional customer support to Select Health Individual members through inbound calls and live chat.
+ Coordinates with employer group representatives to reconcile basic account adjustments and facilitate accurate payment processing.
+ Respond to inquiries and provide clear guidance on billing, enrollment, and account-related processes.
+ Partner with internal departments to troubleshoot and resolve billing and enrollment concerns.
+ Process member payments in accordance with established financial controls and compliance protocols.
+ Assist members and agents in navigating enrollment platforms and accessing documentation while ensuring data privacy and regulatory compliance.
+ Maintain accurate and detailed records of customer interactions and account updates.
+ Evaluates member accounts to determine reinstatement eligibility and calculates outstanding payment requirements in alignment with billing policies and plan guidelines.
+ Reviews and validates peer-submitted reinstatement requests to ensure accuracy, completeness, and alignment with established billing and enrollment standards.
+ Adhere to internal policies and state/federal regulatory requirements.
+ Consistently meet or exceed performance metrics including productivity, accuracy, and customer satisfaction.
**Skills**
+ Professional Phone Communication
+ Health Plan Eligibility Knowledge
+ Secure Payment Processing
+ Accounts Receivable
+ Written and Verbal Communication
+ Customer Experience Excellence
+ Data Privacy and Confidentiality
+ Documentation and Recordkeeping
+ Digital Literacy and System Navigation
+ Typing Speed and Accuracy
+ Proficiency in Microsoft Office Suite (Excel, Outlook, Teams)
+ Stress Management and Resilience
+ Task Prioritization
+ Active Listening Techniques
+ Time and Workflow Management
**Qualifications**
Minimum Qualifications
+ Proven experience in a customer-facing role, preferably in healthcare or insurance.
+ Strong proficiency in CRM systems and data entry, with attention to detail.
+ Excellent communication and interpersonal skills across multiple channels.
+ Demonstrated ability to multi-task, prioritize, and manage time in a fast-paced environment.
+ Effective problem-solving skills and ability to remain calm under pressure.
Preferred Qualifications
+ Background in healthcare finance or enrollment operations, including AP/AR, eligibility verification, or payroll.
+ Experience with process optimization and negotiation.
+ Strong organizational and analytical skills, including data collection and reporting.
**Physical Requirements**
+ Ability to read and interpret digital and printed materials, assess customer needs, and identify relevant tools and resources.
+ Frequent verbal communication with team members and customers, requiring clear speech and active listening.
+ Manual dexterity for computer use and equipment handling, including typing and navigating software platforms.
**Location:**
SelectHealth - Murray
**Work City:**
Murray
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.85 - $30.21
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$29k-34k yearly est. 4d ago
AR Staff Accountant | Where Detail Meets Impact
Revel Media Group 4.3
Account representative job in Kaysville, UT
Why Revel?
At Revel Media Group, we're redefining how businesses connect, captivate, and communicate through the power of digital signage. Every message matters, and every display, design, and interaction is an opportunity to create meaningful impact. Communication is at the heart of what we do, and our innovative approach ensures that businesses can reach their audiences in ways that are engaging, dynamic, and memorable.
Who We Are
Revel is a team built on creativity, collaboration, integrity, and impact. We are thinkers and doers who bring intention, curiosity, and bold ideas to every project. Our culture celebrates innovation, embraces challenges, and values every voice, because we know that true success comes from working together with purpose and alignment. We are guided by a clear Mission and Vision, leading with intention, creating environments where every message inspires action and every interaction drives connection.
Your Path to Success
At Revel, success is multi-dimensional: personal, professional, and financial. We empower you to take ownership of your growth. With clear career paths, leadership development, and personalized growth plans, we ensure that your goals are visible, actionable, and supported every step of the way.
At Revel, your impact is visible, your growth is your investment, and your success aligns with our shared mission and vision. Together, we create a workplace where intention meets action, innovation drives results, and every individual has the opportunity to thrive.
At the heart of Revel Media Group lies our driving force, encapsulated in the powerful word ACTION. This isn't just a concept, it's the essence of who we are and how we operate!
At Revel Media Group, you'll join a team that's shaping customer experiences while building meaningful careers where passion, purpose, and principles guide every step of your growth.
The Accounts Receivable Staff Accountant plays a key role in supporting the financial integrity and operational efficiency of Revel. As part of the Finance Department, this position is responsible for ensuring accurate and timely accounts receivable processing, compliance with regulatory requirements, and maintenance of reliable financial records. The role contributes directly to clear financial reporting and informed decision-making by organizing and managing financial data related to revenue, customer billing, and compliance.
Working within the internal accounting team, the Accounts Receivable Staff Accountant follows established company procedures while proactively identifying opportunities to improve accuracy, efficiency, and processes across financial operations. This role partners closely with internal stakeholders-including project managers-and external partners to support billing, collections, and compliance activities. In addition to core accounts receivable and compliance responsibilities, the position supports month-end close activities and performs additional accounting, reporting, and administrative tasks as needed to meet the evolving needs of the Finance Department and the organization.
Revel Media Group is a tobacco-free employer, and all new hires must submit to a drug and background check.
$31k-38k yearly est. 4d ago
Customer Service Representative / Digital Key Operator
Alphagraphics-Us403
Account representative job in West Jordan, UT
Benefits:
401(k)
401(k) matching
Health insurance
Paid time off
BENEFITS/PERKS:
Competitive Compensation
Flexible Scheduling
Hard work, collaboration, humanity, fun, and laughter
Career path development
COMPANY OVERVIEW:
As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.
Our tight-knit team in AlphaGraphics - US403 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.
More than anything, we're looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member.
WHAT WE EXPECT OF YOU:
Serve as the primary internal representative of the organization.
Convey to the customer our expertise in products, services, and capabilities.
Serve as an external key educator to our community and customers.
Communicate customer requirements to the support team in accordance with company policies and procedures.
Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Attract potential customers by answering product and service questions and suggesting information about other products and services.
WHAT YOU BRING TO THE TABLE:
Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
Ability to effectively build relationships with customers and teammates.
Strong written and verbal communication skills.
Desire to continuously look for ways to help people.
Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated Alphagraphics International, Inc. franchisee. If hired, Franchisee will be your employer, not Alphagraphics International, Inc. or any of its affiliates or any other franchisees.
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
$27k-35k yearly est. 7d ago
Sr, Specialist, Account Management (PSAO Support)
Cardinal Health 4.4
Account representative job in Salt Lake City, UT
**What Account Management contributes to Cardinal Health** The Customer Care Account Management Representative serves as the primary point of contact for approximately 6,000+ retail independent pharmacies, VIP buying groups, and hospital systems. Reps are expected to resolve issues efficiently while maintaining strong relationships with customers and sales representatives. This role manages 15-40 daily interactions via phone, inquiry intake form, and live chat, addressing complex topics including but not limited to pharmacy reimbursement, PBM contracting and affilation, claim adjudication, credentialing, and PSAO onboarding serving as the main conduit to Cardinal Health's PSAO's (LeaderNET, MSInterNet, and MCC).
Furthermore, this role acts as a dedicated single point of contact for both Product and Solutions inquiries, as well as PSAO-related questions, for our Topco buying group and Health System group.
Customer Care Account Management Representatives are responsible for ensuring the smooth operation of pharmacy back-office functions and providing expert support related to Managed Care and PSAO inquiries.
This role operates in a dynamic, high-volume environment requiring exceptional communication skills and the ability to confidently engage with key stakeholders via telephone. Candidates must demonstrate a commitment to delivering seamless customer service, exhibiting strong personal leadership, interpersonal skills, and effective communication techniques. The ability to successfully navigate escalated customer and sales-related calls is essential. Prior experience with Managed Care and PSAOs, pharmacy reimbursement processes, PBM contracts, and in-store pharmacy operations is highly desirable
**Shift: Monday-Friday 8:00AM-5:00PM EST**
**Responsibilities**
+ Will possess Tier 1 knowledge of all PSAO focuses
+ Working and routing Inquiry Intake Forms for PSAO Support
+ Customer outreach through email and over the phone
+ Manage an average of 10-20 customer cases at a time
+ Answer an average of 15-40 incoming calls per day from pharmacy staff and Sales Team
+ Act as the designated Managed Care representative in recurring meetings with pharmacy chains and buying groups, addressing inquiries and providing updates
+ Attend and contribute to daily CCAM Team huddles and scheduled PSAO/Pharmacy group meetings, fostering collaboration and knowledge sharing.
+ Attend and engage in cross-departmental meetings
+ Act as a primary point of contact for pharmacy buying groups and hospital systems (e.g., Topco pharmacies and Health Systems) regarding Product & Solutions and PSAO-related Tier 1 inquiries
+ Lead and moderate New Customer Orientation calls, ensuring a positive and informative experience for newly onboarded pharmacy customers
+ Participate fully in the Mentorship Program, embracing opportunities to both mentor colleagues and be mentored to enhance skills and knowledge
+ Confident, articulate, and professional speaking and writing abilities
+ Ability to effectively apply de-escalation techniques during customer interactions
+ Ability to use resources and critical thinking skills to navigate grey areas in customer and sales interactions
+ Maintain structured and organized day-to-day responsibilities
+ Adaptable to the fluctuating healthcare landscape and open to new ideas and concepts
+ Acts as an advocate and liaison between the customer and the PSAO
+ Applies basic concepts, principles and technical capabilities to perform routine tasks
+ Responsible for identifying and tracking customer pain points
+ Proficiency in collaborating with colleagues in a virtual setting, maintaining a high level of professionalism and respect
+ Maintain required phone coverage levels and proactively communicate any potential deviations to the team
+ Able and willing to independently troubleshoot technical issues
+ Implement processes that improve overall customer experience
**Qualifications**
+ 1-3+ years of previous customer service experience, required
+ Managed care, reimbursement, and PBM knowledge, preferred
+ Pharmacy experience and/or Pharmacy Technicians, preferred
+ Prior computer experience using Microsoft Office systems, required
+ Proficiency in verbal and written communication, with a demonstrated commitment to active listening and effective interpersonal interactions.
+ Demonstrates organizational skills and a commitment to detail, ensuring high-quality work and adherence to standards
+ Possesses a strong work ethic and team player mentality
+ Possesses a professional and empathetic approach, exhibiting patience and a positive attitude when collaborating with peers and serving customers
+ Demonstrates skill in establishing rapport and fostering effective communication with Sales
**What is expected of you and others at this level**
+ Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
+ Works on projects of moderate scope and complexity
+ Identifies possbile solutions to a variety of technical problems and takes actions to resolve
+ Applies judgment within defined parameters
+ Receives general guidance may receive more detailed instruction on new projects
+ Work reviewed for sound reasoning and accuracy
**Anticipated salary range:** $57,000- $81,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 3/24/2026*if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$57k-81.6k yearly 1d ago
Portfolio Collections Specialist
Medallion Bank 3.9
Account representative job in Salt Lake City, UT
Job DescriptionSalary: Competitive and DOE
Who we are:
At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States.Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it!
How You Will Support The Team:
We are seeking a highly motivated and results-driven Collections Specialist to join our team. This role is responsible for managing a portfolio of delinquent subprime consumer loans, with the primary objective of minimizing losses through effective collections strategies. The ideal candidate will possess strong negotiation skills, a customer-focused approach, and the ability to work in a fast-paced environment while adhering to company policies and regulatory guidelines.
What We Are Looking For:
Loan Recovery & Delinquency Management: Proactively contact delinquent customers via phone, email, and written correspondence to secure payments and bring accounts current. Establish contact with borrowers and set up repayment terms that are manageable for the customer and acceptable to the bank.
Negotiation & Payment Arrangements: Work with customers to understand their financial situations and negotiate appropriate payment arrangements while maintaining compliance with company policies and regulations. Engage in skip tracing efforts to locate borrowers as well as collateral, to enable productive collection efforts.
Skip Tracing & Investigations: Utilize various tools and techniques to locate borrowers and encourage repayment of past-due accounts.
Documentation & Recordkeeping: Accurately document all collection efforts, customer interactions, and payment commitments in the loan servicing system.
Customer Service & Retention: Provide professional and empathetic customer service while balancing the need for collections and recovery. Build relationships with borrowers and promote a successful loan experience despite difficult circumstances.
Collaboration: Work closely with internal departments, including underwriting, customer service, and legal teams, to develop and execute effective recovery strategies. Determine appropriate next steps which may include the assignment of repossession, litigation, or involvement with other third-party vendors.
Properly and accurately document account activities.
Make recommendations to management regarding accounts needing additional attention.
Contribute to a positive and mutually beneficial cohesion with team members. Assist in other areas of the department as required by business needs.
Compliance & Regulatory Adherence: Ensure all collection activities comply with federal, state, and local regulations, including the Fair Debt Collection Practices Act (FDCPA) and company policies
You would be a GREAT fit with these skills:
Responsible, honest, and strong work ethic.
Behave in a professional manner, maintaining appropriate relationships with coworkers and colleagues.
Ability to handle difficult conversations professionally
Detail-oriented with strong organizational skills
Professionally answer incoming calls and assist the caller effectively.
Ability to nurture and manage business relationships with third party loan servicer and other vendors.
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite
Ability to successfully work in a team environment.
Bilingual (Spanish) is a plus
Preferred Level of Experience:
Education: High school diploma or equivalent required
Experience: Minimum of 1-2 years of experience in collections, subprime lending, or consumer finance; experience with delinquent loan recovery preferred.
Whats in it for YOU?
Environment: Office-based, with the ability to work from home 2 days a week after introductory period
Shift: Full time, 35-40 hours per week
May require evening and weekend availability based on business needs
Comprehensive benefits including medical, dental, vision, disability, and life insurance
401K with a company match
PTO including 11 federal paid holidays off, vacation time and sick time
Financial Wellness Program
Volunteer Opportunities
Awesome company culture and co-workers who love to work here 30% of our employees have worked at Medallion Bank for 10 years.
Work Life Balance We dont use that term lightly!
Company Wide Open Door Policy
Please note that if selected, you are required to pass a pre-employment background check and maintain a clear background.
$30k-37k yearly est. 8d ago
DME Billing Specialist
Home Caregivers Partnership
Account representative job in Salt Lake City, UT
Red Rock Medical Supply is seeking an experienced, full-time DME Biller to join our growing team in Salt Lake City.
Qualifications & Experience:
DME billing experience required
Medicare and Medicaid claims experience required
Incontinence and span date billing experience preferred
Experience with payment posting, audits, appeals, and working with aging balances
Brightree DME billing experience preferred
Schedule:
Monday-Friday | 8:30 AM - 5:00 PM
Compensation & Benefits:
Pay: DOE
PTO
6 paid holidays
Medical, dental, and vision insurance
401(k)
If you're detail-oriented and experienced in DME billing, we'd love to hear from you.
How much does an account representative earn in Salt Lake City, UT?
The average account representative in Salt Lake City, UT earns between $28,000 and $53,000 annually. This compares to the national average account representative range of $26,000 to $51,000.
Average account representative salary in Salt Lake City, UT
$38,000
What are the biggest employers of Account Representatives in Salt Lake City, UT?
The biggest employers of Account Representatives in Salt Lake City, UT are: